CN1852302A - Method for realizing voice interactive function for next generation network - Google Patents

Method for realizing voice interactive function for next generation network Download PDF

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Publication number
CN1852302A
CN1852302A CN 200510103391 CN200510103391A CN1852302A CN 1852302 A CN1852302 A CN 1852302A CN 200510103391 CN200510103391 CN 200510103391 CN 200510103391 A CN200510103391 A CN 200510103391A CN 1852302 A CN1852302 A CN 1852302A
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mrs
file template
vxml file
vxml
variable
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CN 200510103391
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CN100490448C (en
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桑托斯·库马·纳特
达尔山·比尔迪卡
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Abstract

The method includes steps: AS creates a VXML file template for each type of voice interaction function; AS loads the created VXML file template to MRS; MRS parses the received VXML file template in advance, and stores the parsed result to buffer memory; when switching user's call to MRS, AS sends name of VXML file template utilized in this call and parameters of replacing each variable in the VXML file template to MRS; MRS replaces each variable in the parsed result in advance by using received parameters so as to obtain playing logic of calling voice interaction in this time; based on the obtained playing logic, MRS completes procedure of voice interaction in this time. The invention reduces time delay in procedure of voice interaction, raises QoS of voice interaction function, and performance of system.

Description

A kind of method that in next generation network, realizes voice interactive function
Technical field
The present invention relates to next generation network (NGN) technology, specially refer to a kind of method that in NGN, realizes voice interactive function.
Background technology
Voice extensible Markup Language (VXML, Voice Extensible Markup Language) be W3C definition, to a kind of expansion of extend markup language (XML), described VXML file logging according to the information of playing, the order of oral account, the voice that will write down and discern or keypad tone input, realize the interactive dialogue between people and the computer.The standardization of VXML will be simplified the establishment of the personalized interface that has voice response service on the network (Web), make the people can be by information and the service on voice and the telephone interview website.The main target of VXML is the bulk information of wishing by having existed on the interactive voice interface application Web, and VXML wishes and the developer can be freed from first degree programming and resource work of treatment simultaneously.The client/server approach that VXML can utilize people to be familiar with very much merges voice service and data, services.
In next generation network, for be implemented in ordinary call and the intelligent call process to concentrate playback in the Packet Based Network, collect the digits, the support of media resource such as meeting, introduced Media Resource Server, it can be used for providing the medium processing capacity in the fundamental sum enhancing business, comprises that professional sound provides, meeting, interactive responses, broadcasting notice, advanced speech business etc.
The voice interactive function that on MRS, adopts the VXML technology to realize.Described here voice interactive function mainly comprises: broadcast notice (PA, Play Announcement) and broadcast notice and collection number (PAC, P1ay Announcement and Collect Digits).
Fig. 1 has shown and existing utilizes the VXML technology to realize the method for voice interactive function in NGN.As shown in Figure 1, said method comprising the steps of:
Step 101: the calling that Client-initiated need be carried out interactive voice is forwarded to application server (AS, Application Server);
After step 102:AS judges these calling needs MRS support according to the relevant information of this calling, send Invite message to MRS, and ask to carry VXML file name and position information in the indication (URI) the user of this Invite message, send on a HTML (Hypertext Markup Language)/session initiation protocol (HTTP/SIP) server according to relevant information simultaneously this calling;
Step 103: described MRS sets up RTP (RTP, Real Time Transport Protocol) according to reception Invite message and the user terminal of initiating this calling and connects;
Step 104:MRS obtains described VXML file according to the positional information at the VXML file name of carrying in the reception Invite message and this document place from described HTTP/SIP server;
Step 105: after described HTTP/SIP server is received the request of MRS, generate described VXML file, and the VXML file that generates is returned MRS according to call-related information from AS;
Step 106:MRS resolves the VXML file that obtains, and connects by the RTP that sets up in step 103 according to the result who resolves, for the user provides for example voice interactive function such as PA or PAC.
In the aforesaid operations process, the described MRS in step 104~106 obtains the VXML file from corresponding HTTP/SIP server, up to the process of resolving the VXML file that is obtained is long process consuming time, cause the time delay of implementation procedure of whole PA or PAC very big, seriously influenced the performance and the impression of user in carrying out the interactive voice process of system.
Summary of the invention
In order to solve the problem that prior art exists, the invention provides a kind of method that in NGN, realizes voice interactive function, can reduce the time delay of interactive voice process, improve the service quality of voice interactive function and the performance of system greatly.
The method that realizes voice interactive function in next generation network of the present invention comprises:
A, application server AS are that the voice interactive function of each type generates a Voice extensible Markup Language VXML file template in advance;
B, AS are loaded into the VXML file template that generates on the Media Resource Server MRS;
C, MRS resolve in advance to the VXML file template that is received, and the pre-analysis result of buffer memory;
D, when AS is transferred to MRS with user's calling, the parameter that AS calls out this to the VXML file template title of using and replaces each variable in this VXML file template sends to MRS;
The parameter that E, MRS use receives is replaced each variable in the corresponding pre-analysis result of VXML file template, obtains the broadcast logic of this interactive voice, and plays logic according to resulting interactive voice and finish the interactive voice process one time.
VXML file template of the present invention comprises static part and dynamic part, its static part has defined the VXML syntax and semantics that need resolve when MRS realizes all kinds voice interactive function, its dynamic part in the interactive voice process, use the variable of reception parameter replacement.
The described loading of step B adopts supertext transmission protocol mode or session initiation protocol mode to realize.
The described pre-parsing of step C comprises: MRS resolves the static part of VXML file template, and keeps each variable of its dynamic part in the pre-analysis result of static part.
At step D, AS asks indication field that this VXML file template title that call out to use and the parameter of replacing each variable in this VXML file template are sent to MRS by the user in the session initiation protocol invitation message.
The described order that replaces with according to each parameter of receive of step e is replaced each variable that keeps in the pre-analysis result of described VXML file template one by one.
The method of the invention is further comprising before the step e: after MRS is receiving invitation message from AS, set up RTP with the user terminal of initiating this calling and be connected;
In step e, MRS is connected by setting up RTP with the user terminal of initiating this calling, finishes described interactive voice process.
The method of the invention further comprises after step e: F, after an interactive voice process is finished, MRS will notify this interactive voice process of AS to finish.
Notice of the present invention realizes by the informational message of session initiation protocol or the message of obtaining of HTML (Hypertext Markup Language).
The method of the invention is after step F, further comprise: judge whether AS asks interactive voice process next time in this calling procedure, if, then AS by the piggybacking method will be next time the required VXML file template title of interactive voice process and the parameter of replacing each variable in this VXML file template send to MRS, return step e, carry out interactive voice process next time, otherwise, finish.
Piggybacking method of the present invention is: will be next time the required VXML file template title of interactive voice process and the parameter of replacing each variable in this VXML file template is carried on the session initiation protocol informational message or HTML (Hypertext Markup Language) is obtained in the response message of message, or be carried on new session and be born and send to described MRS in the informational message of agreement.
This shows, the present invention is by setting up a template for every type voice interactive function in advance, and in advance these templates are loaded on the MRS, thereby in the interactive voice process, only need the parameter of variable in template name and the replacement template is sent to MRS, MRS just can obtain complete VXML file, and not needing to carry out VXML file acquisition process of the prior art, this has reduced the time delay of interactive voice process widely.
In addition, because MRS can resolve received VXML file template in advance in advance, thereby in the interactive voice process, saved resolving to the VXML file, and further reduced the time delay of interactive voice process, greatly improved the performance of system and user's impression.
Description of drawings
Fig. 1 utilizes the VXML technology to realize the method schematic diagram of voice interactive function in NGN in the prior art;
Fig. 2 is the described method flow diagram of realizing voice interactive function in NGN of the preferred embodiment of the present invention;
Fig. 3 is the concrete reciprocal process schematic diagram of the described voice interactive function of the preferred embodiment of the present invention.
Embodiment
For making purpose of the present invention, technical scheme and advantage clearer, below with reference to the accompanying drawing embodiment that develops simultaneously, the present invention is described in further detail.
The known VXML document definition that generates by the HTTP/SIP server broadcast logic of MRS when realizing voice interactive function such as PA and PAC, MRS by resolve the VXML file just can be informed in user's voice reciprocal process in how to notify and how to collect the information that the user imports for the user broadcasts.Described VXML file has comprised static and dynamic two parts, wherein, static part has defined the syntax and semantics of the VXML file that MRS need resolve, the voice play function of the corresponding same type of this part content is identical, for example the grammer of the VXML file of the PA of all same types calling use partly is identical, and the grammer that the PAC of all same types calls out employed PAC file partly is identical; The concrete parameter that dynamic part has then defined MRS when realizing voice interactive function such as PA and PAC, mainly comprise: the file that MRS broadcasts for the user in interactive voice processes such as PA and PAC, the parameter that in the PAC process, sets for MRS collection user's input information, and the required parameters of operation such as the processing of the retry in the above-mentioned voice interactive function, timeout treatment, therefore, though different callings uses the static part possibility of VXML file identical, its dynamic part should be different.
Based on the above-mentioned fact, a preferred embodiment of the present invention has provided a kind of method that realizes interactive voice in NGN, and as shown in Figure 2, this method mainly comprises following step:
A, AS are that the voice interactive function of each type generates a VXML file template in advance.
Wherein the voice interactive function of each type is corresponding with a VXML file template, and the VXML file template that is generated also comprises static part and dynamic part, the static part of the VXML file that the HTTP/SIP server is generated in its static part and the prior art is identical, is to have defined the VXML syntax and semantics part that need resolve when MRS realizes all kinds voice interactive function; Its dynamic part is the variable for replacing in the interactive voice process then.
B, after generating the VXML file template of corresponding all kinds voice interactive function, AS is loaded into the VXML file template that generates on the MRS.
In this step, described loading procedure can adopt the mode of HTTP also can adopt the mode of SIP to realize.
C, MRS at first resolve the VXML file template that is received after receiving the VXML file template of described corresponding all kinds voice interactive function in advance, and pre-analysis result buffer memory is got up.
In pre-process of resolving, MRS only needs to resolve the static part of VXML file template, promptly only resolves the syntax and semantics of each VXML file template, and the variable of its dynamic part is retained among the result of pre-parsing.
D, when AS is transferred to MRS with user's calling, AS can be simultaneously sends to MRS with the VXML file template title of corresponding this calling and each parameter of replacing dynamic part variable on this VXML file template; The parameter that the MRS use receives is replaced each variable in the corresponding pre-analysis result of VXML file template, obtains the mutual broadcast logic of this voice calls, and finishes the interactive voice process one time according to the broadcast logic of resulting voice interactive function.
Fig. 3 has shown the detailed process of a voice interactive function of the described realization of step D.As shown in Figure 3, this method mainly comprises following step:
Step 301: Client-initiated, the calling that need carry out interactive voice are forwarded to AS.
After step 302:AS judges these calling needs MRS support according to the relevant information of this calling, send Invite message to MRS, and in the URI of this Invite message, carry this and call out corresponding VXML file template title and each parameter of replacing this VXML file template dynamic part variable.
Step 303: after described MRS receives Invite message, set up RTP with the user terminal of initiating this calling and be connected.
Step 304:MRS reads the VXML file template pre-analysis result corresponding with the described VXML file template of step 302 title from the pre-analysis result of each VXML file template of self buffer memory, and use each parameter receive to replace each variable in the pre-analysis result of this VXML file template, obtain the complete broadcasting logic of corresponding this interactive voice.
The described order that replaces with according to each parameter of receive of this step is replaced each variable that keeps in the pre-analysis result of described VXML file template one by one.
Step 305:MRS connects by the RTP that sets up in step 303, broadcasts notice according to the interactive voice broadcasting logic that step 304 obtains for the user, finishes the interactive voice process one time.
If above-mentioned interactive voice process is PA, then when the notice broadcasting finished, this interactive voice process just was through with.And if above-mentioned interactive voice process is PAC, then after the notice broadcasting finished, MRS also needed further to receive the user by the user terminal feedack, for example, and numeral that the user transfers to by phone or the like.
Step 306: in above-mentioned broadcasting notice or after receiving information process and finishing, MRS will notify this interactive voice process of AS to finish.Described notice can be finished by information (INFO) message of SIP or (GET) message of obtaining of HTTP.
Step 307: if AS asks interactive voice process next time in this calling procedure, then AS can by piggybacking method (Piggybacking) will be next time the required VXML file template title of interactive voice process and each parameter of replacing variable in this VXML file template be carried in the response message of SIP INFO or HTTP GET and send to MRS, also can directly send to MRS by new SIP INFO.MRS will return above-mentioned steps 304 after receiving new VXML file template title and replacing each parameter of variable in this VXML file template, connect with user terminal by the RTP that has set up and carry out interactive voice process next time.
From said process as can be seen, the described method of the preferred embodiment of the present invention is by setting up a template for every type voice interactive function in advance, and in advance these templates are loaded on the MRS, make that AS only needs the parameter of variable in template name and the replacement template is sent to MRS in the interactive voice process, just can make MRS obtain complete VXML file, realize described interactive voice process, and not needing to carry out long VXML file acquisition process consuming time, this has reduced the time delay of interactive voice process widely.In addition, owing to MRS can resolve received VXML file template in advance in advance, thereby saved MRS and in the interactive voice process, resolved the process of VXML file, so can further reduce the time delay of interactive voice process.

Claims (11)

1, a kind of method that realizes voice interactive function in next generation network is characterized in that described method comprises:
A, application server AS are that the voice interactive function of each type generates a Voice extensible Markup Language VXML file template in advance;
B, AS are loaded into the VXML file template that generates on the Media Resource Server MRS;
C, MRS resolve in advance to the VXML file template that is received, and the pre-analysis result of buffer memory;
D, when AS is transferred to MRS with user's calling, the parameter that AS calls out this to the VXML file template title of using and replaces each variable in this VXML file template sends to MRS;
The parameter that E, MRS use receives is replaced each variable in the corresponding pre-analysis result of VXML file template, obtains the broadcast logic of this interactive voice, and plays logic according to resulting interactive voice and finish the interactive voice process one time.
2, the method for claim 1, it is characterized in that, described VXML file template comprises static part and dynamic part, its static part has defined the VXML syntax and semantics that need resolve when MRS realizes all kinds voice interactive function, its dynamic part in the interactive voice process, use the variable of reception parameter replacement.
3, the method for claim 1 is characterized in that, the described loading of step B adopts supertext transmission protocol mode or session initiation protocol mode to realize.
4, the method for claim 1 is characterized in that, the described pre-parsing of step C comprises: MRS resolves the static part of VXML file template, and keeps each variable of its dynamic part in the pre-analysis result of static part.
5, the method for claim 1, it is characterized in that, at step D, AS asks indication field that this VXML file template title that call out to use and the parameter of replacing each variable in this VXML file template are sent to MRS by the user in the session initiation protocol invitation message.
6, the method for claim 1 is characterized in that, the described order that replaces with according to each parameter of receive of step e is replaced each variable that keeps in the pre-analysis result of described VXML file template one by one.
7, the method for claim 1 is characterized in that, described method is further comprising before the step e: after MRS is receiving invitation message from AS, set up RTP with the user terminal of initiating this calling and be connected;
In step e, MRS is connected by setting up RTP with the user terminal of initiating this calling, finishes described interactive voice process.
8, the method for claim 1 is characterized in that, described method further comprises after step e: F, after an interactive voice process is finished, MRS will notify this interactive voice process of AS to finish.
9, method as claimed in claim 8 is characterized in that, described notice realizes by the informational message of session initiation protocol or the message of obtaining of HTML (Hypertext Markup Language).
10, method as claimed in claim 8, it is characterized in that, described method is after step F, further comprise: judge whether AS asks interactive voice process next time in this calling procedure, if then the required VXML file template title of interactive voice process and the parameter of replacing each variable in this VXML file template send to MRS to AS by the piggybacking method next time, return step e, carry out interactive voice process next time, otherwise, finish.
11, method as claimed in claim 10, it is characterized in that, described piggybacking method is: will be next time the required VXML file template title of interactive voice process and the parameter of replacing each variable in this VXML file template is carried on the session initiation protocol informational message or HTML (Hypertext Markup Language) is obtained in the response message of message, or be carried on new session and be born and send to described MRS in the informational message of agreement.
CNB2005101033910A 2005-09-20 2005-09-20 Method for realizing voice interactive function for next generation network Expired - Fee Related CN100490448C (en)

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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102023854A (en) * 2009-09-18 2011-04-20 上海智问软件技术有限公司 Template-based semantic variable extraction method
CN102053994A (en) * 2009-11-10 2011-05-11 阿里巴巴集团控股有限公司 Language parser and parsing method using same
CN101605186B (en) * 2008-06-10 2011-10-26 中兴通讯股份有限公司 Method for enhancing performance of playing remote voice by voice extensible sign language business
CN102455903A (en) * 2010-10-29 2012-05-16 卓望数码技术(深圳)有限公司 Method for generating user application interface
US8311201B2 (en) 2006-12-19 2012-11-13 Huawei Technologies Co., Ltd Method and system for controlling a conference

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8311201B2 (en) 2006-12-19 2012-11-13 Huawei Technologies Co., Ltd Method and system for controlling a conference
CN101605186B (en) * 2008-06-10 2011-10-26 中兴通讯股份有限公司 Method for enhancing performance of playing remote voice by voice extensible sign language business
CN102023854A (en) * 2009-09-18 2011-04-20 上海智问软件技术有限公司 Template-based semantic variable extraction method
CN102023854B (en) * 2009-09-18 2015-04-15 上海智问软件技术有限公司 Template-based semantic variable extraction method
CN102053994A (en) * 2009-11-10 2011-05-11 阿里巴巴集团控股有限公司 Language parser and parsing method using same
CN102053994B (en) * 2009-11-10 2013-06-05 阿里巴巴集团控股有限公司 Language parser and parsing method using same
CN102455903A (en) * 2010-10-29 2012-05-16 卓望数码技术(深圳)有限公司 Method for generating user application interface
CN102455903B (en) * 2010-10-29 2014-12-10 卓望数码技术(深圳)有限公司 Method for generating user application interface

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