CN1848167A - Vehicle diagnosing and mainte nance system - Google Patents
Vehicle diagnosing and mainte nance system Download PDFInfo
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- CN1848167A CN1848167A CN 200510065550 CN200510065550A CN1848167A CN 1848167 A CN1848167 A CN 1848167A CN 200510065550 CN200510065550 CN 200510065550 CN 200510065550 A CN200510065550 A CN 200510065550A CN 1848167 A CN1848167 A CN 1848167A
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Abstract
The present invention relates to a car fault diagnosis maintenance system. Said system is characterized by that it at least includes an operation interface, said operation interface includes a basic data page and a preliminary judgment data page, the former is used for inputting basic data, and the latter has several description column position, every column position is respectively connected with an item database. Said system includes the following processes: preliminary judgment, further diagnosis, defining maintenance item, forming maintenance working list and making maintenance. The above-mentioned processes can be controlled by computer.
Description
Technical field
The present invention relates to a kind of vehicle diagnosing and mainte nance system, refer to that especially a kind of automobile committee repaiies the data informationization of operation, to quicken the operating system of operating efficiency.
Background technology
Because the raising of mass society masses' consuming capacity and the demand of individual aspect traffic except that general business car, have many people to select to purchase car and ride instead of walk.And, when it arrives certain mileage number or situation occurs, promptly must advance factory's maintenance or maintenance no matter be that business is used or private seat coach.The car owner send car the flow process of repairing at present, roughly be that car is left to maintenance factory, and describe its vehicle condition and problem points, after the vehicle problem point that the reception personnel describes the car owner makes record to the reception personnel that manufacturer appears, again vehicle is transferred to the technician and carried out actual maintenance, but there is following point in this kind practice:
1. can't confirm maintenance items immediately: because maintenance factory is by non-technician's the responsible and car owner's communication of reception personnel, furthermore, the reception personnel is only one-side to accept the car owner to the description message of its seat coach vehicle condition and record in addition, itself does not make entity and judges or do not have judgement.But the generation of problem points sometimes, have more than is that single facility fault causes, influenced by other peripheral related facility, under this situation, can't confirm at once that into project is repaiied by the committee of factory's vehicle, so the car owner can be after entering factory with car, receive reception personnel's phone, to reaffirm the project that to keep in repair, its reason is that promptly some maintenance items is to look into just and to find in technician's health check-up of putting into effect, this kind situation not only brings the uncertain sense that the client repaiies in committee, when the mutual trust basis is not enough between car owner and the maintenance factory, and the consumption dispute of also deriving easily.
2. order, send work flows such as worker, scheduling to lack scientific spirits: aspect maintenance factory, so-called order, to send work flows such as worker and scheduling all be to carry out in a conventional manner, meaning is the situation that the reception personnel describes with Hard copy record car owner, the technician sends worker's scheduling according to this record subsequently, all data all are to present and the manual type transmission with the Hard copy form, and this kind flow chart of data processing obviously lacks efficient, can't in real time the client be handed over simultaneously and repair in the system of being recorded in.
3. rely on reception personnel's experience itself: for an experienced reception personnel, may cooperate car owner's description based on the experience in past, and its vehicle condition of comparatively concrete record, even may close the problem that shines other correlativity, compared to a reception personnel who lacks experience, on excellent service standard, there is drop.
From the above, the traditional order of maintenance factory sends worker's mode still to have aforementioned disadvantages, needs to be further reviewed and seeks feasible solution.
Summary of the invention
Fundamental purpose of the present invention is to overcome the deficiencies in the prior art and defective, a kind of vehicle diagnosing and mainte nance system is provided, it can give digitizing with the automobile related data, and circulate with the information flow form, and service engineering teacher is entered factory, is clicked client committee and repair content, select man-hour/part, send sessions such as worker's scheduling all can fully apply to this information by vehicle, repaiies the real-time confirmation of project and the lifting of work flow efficient so that the client entrusts.
For reaching above-mentioned purpose, the invention provides a kind of vehicle diagnosing and mainte nance system, its major technique means of taking are a built-in operating system in an information server, and can be by one or more fixed or portable electronic devices binding, and carry out this operating system, and this operating system comprises an operation interface at least, this operation interface uses for service engineering teacher, so that link up with the car owner, and finish preliminary judgement according to this; For this reason, this operation interface comprises a master database and a tentative diagnosis database, and the former is for basic document, and the latter has a plurality of narration fields, and each is narrated field and closes respectively and be connected to an association database, directly clicks for service engineering teacher, to finish preliminary judgement; System is according to the phenomenon and the car money (as: vehicle of this vehicle, car type, vehicle, thin vehicle) relevant case part/man-hour is taken in combination out of, and height demonstration or the New Development and the special bulletin case data caution operation of ratio in regular turn, service engineering teacher can make further entity according to this data and judge, confirm to finish committee's project of repairing in real time, allow the client hand over to repair the back to understand committee and repair content and the estimated time and the amount of money, except that there being the committee of demonstration to repair the project, and can inquire about case database (man-hour/part), the project of selective actual maintenance, or newly-increased man-hour, part and produce a committee to repair the worker single.
The aforementioned operation interface is finished the maintenance items judgement of client vehicles the very first time for service engineering teacher, and can print off committee in real time and repair worker's list, and the master that buys car in installments confirms; In other words, under the support of aforementioned system, the car owner can obtain committee then and there and repair project, repaiies the efficient of work flow except that promoting committee, also can effectively avoid consuming dispute.Vehicle diagnosing and mainte nance system can carry out the inner body reservation according to the reason of service engineering's teacher diagnosis simultaneously, work on the other hand when sending the worker to give the maintenance technician, shortening the technician looks into the time of repairing and promotes the maintenance accuracy, and when inspection is examined in completion, correct data is logined in Database Systems, reaching database can real-time update.
Comprise following field in the preliminary judgment data storehouse of aforementioned operation interface: basic document shows the narration field of field and plural number, and each is narrated field and comprises: " state ", " vehicle condition ", " position ", " system ", " position ", " problem points " etc.
Further have a phenomenon in the preliminary judgment data storehouse of aforementioned operation interface and describe field, its content is formed by the content integration of each narration field, hands over direct demonstration client and repaiies phenomenon.
The rank diagnostic data base that advances of operation interface comprises:
One basic document shows field, in order to show committee repair a client basic document and car nationality data;
One phenomenon is described field, and its content is taken from the phenomenon of operation interface and described field;
The detailed field of at least one man-hour/part is provided by an interrogation case database (man-hour/part), and its generation project and phenomenon are described field and correlated;
Advance the rank diagnostic data base with aforementioned operation interface, its the man-hour/the part project database is by describing the connection of field with phenomenon, when the user selects the description phenomenon in phenomenon description bar site, promptly the man-hour/the detailed field of part shows corresponding man-hour and part project, clicks after confirming for service engineering teacher.
Aforesaid electronic installation can be PDA(Personal Digital Assistant).
Aforesaid electronic installation is personal computer or notebook computer.
Aforementioned electronic links by wireless network and information server.
Description of drawings
Fig. 1 is a system architecture diagram of the present invention;
Fig. 2 to Fig. 6 is the page synoptic diagram of operation interface of the present invention.
Symbol description among the figure
10 information servers
20,30 electronic installations
100 number-plate numbers input field
101 acknowledgment of your inquiry keys
102 special car plates are selected field
103 basic document fields
104 narration fields
105 phenomenons are described field
106 newly-increased keys
107 basic document fields
108 look into the ratio key
109 newly-increased phenomenon keys
110 these vehicle phenomenon essential informations
111 advance the rank query key
The detailed field information of 112 these vehicle phenomenon case main cause parts/man-hour
The case of all thin vehicle of 113 these vehicle phenomenon inquiries
The case of 114 these vehicle phenomenon inquiry vehicles, car type, vehicle, thin vehicle
115 acknowledgment of your inquiry keys
Embodiment
Relevant the specific embodiment of the present invention, see also shown in Figure 1, mainly be to make an information server 10 link by wireless network and more than one electronic installation 20,30, so-called electronic installation 20 is at the device with network on-line and webpage open function, in present embodiment, it can be respectively PDA(Personal Digital Assistant) or notebook computer (PC) (or personal computer (PC)), uses with service engineering teacher by maintenance factory.
This operation interface comprises a basic document page or leaf and forms with preliminary judgement page of data, as shown in Figure 2, first picture for operation interface, it is a basic document page or leaf, be mainly for service engineering teacher input or search the number-plate number that committee repairs, it comprises a number-plate number input field 100 and an acknowledgment of your inquiry key 101, and after service engineering teacher imported the number-plate number and affirmation of factory's vehicle at number-plate number input field 100, qualified basic document promptly can be sought by historical archives by system.First picture of this operation interface further has the special car plate that drop-down menu constitutes and selects field 102, is mainly used in the usefulness that clicks special car plate, as military car plate etc.
When system find eligible after, promptly produce second picture (as shown in Figure 3) of operation interface, have a basic document field 103 on it, its content can comprise license number, client codes, customer name, engine number etc.; Other has plural number to cooperate the narration field 104 of car owner's description to click, it comprises " state ", " vehicle condition ", " position ", " system ", " position ", " problem points " etc., each narration field 104 all closes links a relevant narrating content database, for example:
" state " is meant vehicle generation problem background condition at that time, and expression external factor or speed influence vehicle (weather, time, road surface condition, speed per hour), for example speed of a motor vehicle situation, cold car, hot car, on/descending or rainy day etc., see also following annex A.
Annex A:
State field content
Above two days of high speed 80km/hr
After the middling speed 30-80km/hr Exposure to Sunlight
Low speed 30km/hr is continuously following
Cold car once in a while
In the hot Che Yitian
Descending is more than one day
The upward slope uneven road surface
Carwash
" vehicle condition " is meant vehicle generation problem situation at that time itself, and running of expression vehicle itself and manual operation are in for example travelling, during acceleration, during idling, when turning to ..., see also following accessories B.
Accessories B:
Vehicle condition field content
When moveing backward in travelling
When starting during acceleration
When locking during idling
Apply the brakes and fill it up with oil
When opening when turning to
During lifting during start
When sliding during starting
In turning round during right-hand rotation
When shutting during left-hand rotation
During switch ON during gear shift
Go into the P shelves during switch OFF
Go into the R/ reverse gear during A/C start
Brake is gone into the N shelves after decontroling
Go into the D/1 shelves when beating indicator
When connecting mobile phone when filing the A/C start
After reversing is travelled when turning to
" position " is meant the position of vehicle generation problem, distinguishes direction (preceding, in, left, back, right, upper and lower, inside and outside) with steering position, for example: left front, rear, the place ahead ..., see also following annex C.
Annex C:
Position field content
In the left front right side
About the rear
The right forward side
Right back below
Right front top
Left back centre
In the left side in the car
Outside the car of left side
" system " is meant the particular system of vehicle generation problem, according to the principle of Vehicular system classification, and after considering the actual job present situation, works up 17 big systems, as automotive engine system, lubricating system ..., see also following annex D.
Annex D:
System's field content
The automotive engine system bodywork system
The lubricating system door system
The inside and outside dress of fuel system seat
Cooling system chassis electric system-lamp ﹠ lantern
Air inlet system and exhaust system chassis electric system-caution lamp ﹠ lantern
Engine electric system chassis electric system-meters
Transmission system chassis electric system-rain brush class
Kinematic train chassis electric system-sound equipment class
Tire system chassis electric system-Switch
Suspension system chassis electric system-indicating lamps
Braking system chassis electric system-other classes
The steering cooling and heating system
" position " is meant the particular location of the problem that takes place in the aforementioned system, worked out by the relevant spare part that this system can take out of, and the example of automotive engine system and lubricating system sees also shown in the following annex E.
Annex E:
The position field content of each system
Automotive engine system engine belt tension device
The belt Timing Belt
The fan belt rocker arm cover
Cold air belt engine oil drain pan
The power belt porthole
The lubricating system lubricating system
Machine oil lid
Oil rule
The machine oil core
Oil cock
" problem points " provides the problem group of plural number, it correlates with aforementioned " system " content respectively, the concrete condition of selective generation problem, be the contingent sign in the position of vehicle, described statement (should sort out according to the position and take the relevant issues point out of) with the vocabulary of pressing close to most the practice face, subproblem point sees also shown in the following annex F for example.
Annex F:
The content of each position correspondence problem point
The automotive engine system engine:
Be difficult for starting, have some setbacks, unable, can't start, can't start, kill/block
Live, change do not stop, leak, leakage of oil, have things stolen, shake, break, sound of heavy breathing sound,
Squeak, sound, buzz, flirtatious sound, sound, the sound of rattling away, kowtow
Kowtow that sound, voice are big, water inlet, temperature height, oil consumption, lubricating oil leakage, easily flame-out,
(leak, temperature height), (easily stop working, be difficult for starting), pause and transition in rhythm or melody, electric leakage,
Slow, CO/HC is too high
Belt, fan belt, cold air belt, power belt, belt tension device:
Too tightly, too pine, wearing and tearing, fracture, be full of cracks, aging, sound of heavy breathing sound, squeak,
Come off
Timing Belt:
Too tightly, too pine, fracture, aging, sound
Rocker arm cover:
Leakage of oil, gas leakage, corrosion/get rusty, chap, break, be out of shape
The engine oil drain pan:
Leakage of oil, chap, break, be out of shape, sliding tooth
Porthole:
The sound of rattling away
The lubricating system lubricating system:
Too tightly, too pine, leakage of oil, rupture, break, come off
Machine oil lid:
Leakage of oil, break, come off
Oil rule:
Too tightly, too pine, leakage of oil, rupture, come off
The machine oil core:
Leakage of oil
Oil cock:
Leakage of oil
Aforementioned each narrated field 104 all with drop-down menu-style for it, and it, is finished advancing the preliminary judgement of factory's vehicle so can make things convenient in the process of service engineering teacher and client's contact smoothly because of correlating different databases respectively.
Further have a phenomenon again in second of the aforementioned operation interface picture and describe a field 105 and a newly-increased key 106, wherein, the content that this phenomenon is described field 105 comes from the combination that aforementioned six narration fields 104 click content, repaiies the narrating content of project specifically to present a committee.And after finishing the content of aforementioned field, press newly-increased key 106, and promptly can produce a new committee and repair project, enter next picture immediately.
In the 3rd picture of operation interface (as shown in Figure 4), has a basic document field 107 on it, its content comprises license number, customer name, engine number etc., and phenomenon is described the content phenomenon content identical with a last picture of field 105 in addition, if the client has the other problem point, press newly-increased phenomenon key 109, increase the operation of phenomenon newly, it is identical with a last picture to enter picture, as shown in Figure 3, do not look into ratio key 108 if having then to press, enter next picture immediately.
In the 4th picture of operation interface (as shown in Figure 5), the phenomenon title that shows this vehicle, thin vehicle, case data stroke count, case is detailed 110 fields such as grade all, system will take the phenomenon of vehicle therewith automatically out of, the case main cause part that thin vehicle is identical/man-hour detailed field 112, this main cause part/man-hour, a detailed field and a case manhour database correlated, with automatic generation and phenomenon the main cause part of field 110 content associated/man-hour content is described, for example to describe the content in the field 110 be " during acceleration engine shake " to phenomenon, and then be that corresponding generation can be for the correlated parts of service engineering Shi Jinhang vehicle diagnostics/man-hour project case main cause part/man-hour in the detailed field 112.
The ratio in service engineering Shi Keyi case main cause part/man-hour is looked in proper order and is repaiied, with fast and have trace to search to grab and go wrong a little, and can search synetion part/man-hour of this main cause part/man-hour case, can press " synetion " key inquires about, after service engineering teacher diagnoses the part/man-hour of ging wrong a little according to ratio order and experience real vehicle, click the part/man-hour that needs replacing to electronic installation, can be scheduled to the operation of part, with the time that shortens operation and the maintenance content that can clearly inform the client, the maintenance amount of money and friendship car time.
Service engineering teacher thinks further to inquire about other vehicle, car type, vehicle, thin vehicle or whole cases of this phenomenon, presses into rank inquiry 111, enters next picture immediately.
In the 5th picture of operation interface (as shown in Figure 6), can select field to inquire about the whole thin vehicle case 113 of this phenomenon, or select field to inquire about the vehicle of this phenomenon, car type, vehicle, thin vehicle case 114 respectively, press query key 115, enter the field content of similar Fig. 5, service engineering Shi Zaiyi ratio is looked in proper order and is repaiied.
More than operation is promptly finished service engineering and is an apprentice of the client and enters factory record client committee and repair content and judge the vehicle problem point to entering rank.And the corresponding worker who finishes singly can download printing by electronic installation 20,30, directly transfers to the car owner to confirm, after the car owner confirms that project is repaiied by committee, with can directly sending the worker, with regard to operating efficiency, significantly promotes significantly in fact.
The aforementioned operation interface is service engineering teacher when vehicle enters factory and does initial communication with the car owner, provide it to finish the instrument of preliminary judgement record, because the connection of database, make service engineering teacher finish preliminary judgement smoothly by the mode that clicks, and by these designs effectively the assistant service slip-stick artist judge directivity to be arranged and to follow for problem, and be one to have the aid of affinity for service engineering Shi Eryan.
According in the past advance factory's maintenance mode, after the reception personnel finishs preliminary judgement, the car owner promptly leaves away, certain committee's project of repairing must wait the practicing engineer of maintenance factory to find problem points to confirm afterwards, and the present invention is because of possessing the advantage in the system, so can note down content that client committee repaiies at short notice and take the case data that thin vehicle of this vehicle and phenomenon are provided by system out of by service engineering teacher, can judge according to the rank of advancing that case ratio and experience are carried out the vehicle entity in real time, cooperate the vehicle entity to inspect the affirmation that project is repaiied by committee in the short period of time.In other words, the car owner can promptly finish the affirmation that project is repaiied by committee before leaving maintenance factory.
From the above, the present invention is mainly providing a kind of vehicle diagnosing and mainte nance system, it can be by service engineering teacher by long-range accessing system, judge by the rank of advancing that operation interface is finished preliminary judgement and the project of repairing of specifically entrusting is confirmed, because the connection of database, can assist to make service engineering teacher to finish smoothly by the mode that clicks when judging and judge and committee's project of repairing is confirmed, be one to have the operation interface of affinity for service engineering Shi Eryan.And under the strong backing of this system, and can finish in a short period of time, so can confirm the project of repairing of entrusting with the car owner then and there, operating efficiency and service quality have constantly been promoted, more can reduce unnecessary consumption dispute, and by analyzing phenomenon, the higher information of part ratio in the database, to carry out the foundation of technician's education and training in the factory.
Claims (13)
1. a vehicle diagnosing and mainte nance system is characterized in that, comprises an operation interface at least, uses for service engineering teacher, so that link up with the car owner, and finishes the preliminary judgement of phase one according to this; For this reason, this operation interface comprises a basic document page or leaf and a preliminary judgement page of data, and the former is for the input basic document, the latter has a plurality of narration fields, each is narrated field and closes respectively and be connected to a project database, directly clicks for service engineering teacher member, to finish preliminary judgement;
Service engineering teacher does further entity judgement according to the data of input in addition, confirms to finish committee's project of repairing in real time; For this reason, this operation interface is that into page of data is judged on rank, shows that committee repaiies outside the project, and each committee project of repairing is closed respectively be connected to an a case example manhour database and a case components database, the project of selective actual maintenance, and to repair the worker single and produce a committee;
The aforementioned operation interface can be finished from record client committee for service engineering teacher and repair content to sending a maintenance items that repairs to judge, and can printing off committee in real time, to repair the worker single, buys car in installments mainly to confirm.
2. vehicle diagnosing and mainte nance system as claimed in claim 1, wherein, comprise following field in the preliminary judgement page of data of this operation interface: basic document shows the narration field of field and plural number, and each is narrated field and comprises: " state ", " vehicle condition ", " position ", " system ", " position ", " problem points ".
3. vehicle diagnosing and mainte nance system as claimed in claim 2 wherein, further has a phenomenon in the preliminary judgement page of data of this operation interface and describes field, and its content is formed by the content integration of each narration field, with direct demonstration Awaiting Overhaul phenomenon.
4. as claim 1 or 3 described vehicle diagnosing and mainte nance systems, wherein, the rank of advancing of this operation interface judge that page of data comprises:
One basic document shows field, in order to show committee repair a client basic document and car nationality data;
One phenomenon is described field, and its content is taken from the phenomenon of operation interface and described field;
The detailed field of at least one man-hour/part is provided by a case database, and its generation project and phenomenon are described field and correlated.
5. vehicle diagnosing and mainte nance system as claimed in claim 4, wherein, the worker who finishes in infosystem singly can download, the main affirmation of buying car in installments.
6. vehicle diagnosing and mainte nance system as claimed in claim 5, wherein, the worker that the money meter systems is finished singly can further carry out the computing machine scheduling.
7. vehicle diagnosing and mainte nance system as claimed in claim 1, wherein, this electronic installation is a personal digital assistant.
8. vehicle diagnosing and mainte nance system as claimed in claim 1, wherein, this electronic installation is personal computer or notebook computer.
9. as claim 1,7 or 8 described vehicle diagnosing and mainte nance systems, wherein, this electronic installation links by wireless network and information server.
10. vehicle diagnosing and mainte nance system as claimed in claim 6, wherein, this electronic installation is a personal digital assistant.
11. vehicle diagnosing and mainte nance system as claimed in claim 6, wherein, this electronic installation is personal computer or notebook computer.
12. vehicle diagnosing and mainte nance system as claimed in claim 10, wherein, this electronic installation links by wireless network and information server.
13. vehicle diagnosing and mainte nance system as claimed in claim 11, wherein, this electronic installation links by wireless network and information server.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510065550 CN1848167A (en) | 2005-04-15 | 2005-04-15 | Vehicle diagnosing and mainte nance system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510065550 CN1848167A (en) | 2005-04-15 | 2005-04-15 | Vehicle diagnosing and mainte nance system |
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| CN1848167A true CN1848167A (en) | 2006-10-18 |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103895614A (en) * | 2012-12-27 | 2014-07-02 | 李荣华 | Method for inputting vehicle maintenance instruction data |
| CN104063754A (en) * | 2013-11-15 | 2014-09-24 | 因为科技无锡有限公司 | Vehicle second level maintenance monitoring system and method |
| CN105469265A (en) * | 2014-09-30 | 2016-04-06 | Mcon集团股份公司 | Method and system for detecting necessary information for concluding, implementing and maintaining and/or repairing contract |
| CN106650953A (en) * | 2015-10-29 | 2017-05-10 | 北京爱德盛业科技有限公司 | Method for achieving automobile diagnosis and work project determination in network questionnaire mode |
| CN109658054A (en) * | 2018-12-04 | 2019-04-19 | 崔学功 | A kind of special equipment examines mobile APP system and application method |
| CN110197538A (en) * | 2019-04-19 | 2019-09-03 | 深圳市元征科技股份有限公司 | A kind of Vehicular diagnostic method, device and electronic equipment, storage medium |
-
2005
- 2005-04-15 CN CN 200510065550 patent/CN1848167A/en active Pending
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103895614A (en) * | 2012-12-27 | 2014-07-02 | 李荣华 | Method for inputting vehicle maintenance instruction data |
| CN104063754A (en) * | 2013-11-15 | 2014-09-24 | 因为科技无锡有限公司 | Vehicle second level maintenance monitoring system and method |
| CN104063754B (en) * | 2013-11-15 | 2018-08-03 | 因为科技无锡股份有限公司 | A kind of vehicle complete maintenance monitoring system and method |
| CN105469265A (en) * | 2014-09-30 | 2016-04-06 | Mcon集团股份公司 | Method and system for detecting necessary information for concluding, implementing and maintaining and/or repairing contract |
| CN106650953A (en) * | 2015-10-29 | 2017-05-10 | 北京爱德盛业科技有限公司 | Method for achieving automobile diagnosis and work project determination in network questionnaire mode |
| CN109658054A (en) * | 2018-12-04 | 2019-04-19 | 崔学功 | A kind of special equipment examines mobile APP system and application method |
| CN110197538A (en) * | 2019-04-19 | 2019-09-03 | 深圳市元征科技股份有限公司 | A kind of Vehicular diagnostic method, device and electronic equipment, storage medium |
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Open date: 20061018 |