CN1842992A - Method of proving service for telephone call recording and system thereof - Google Patents
Method of proving service for telephone call recording and system thereof Download PDFInfo
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- CN1842992A CN1842992A CN 200480024326 CN200480024326A CN1842992A CN 1842992 A CN1842992 A CN 1842992A CN 200480024326 CN200480024326 CN 200480024326 CN 200480024326 A CN200480024326 A CN 200480024326A CN 1842992 A CN1842992 A CN 1842992A
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Abstract
Conventionally , there is a method where a certification of contents is mailed in order to legally prove that intention of one party is transferred to an opposite party. Namely, one party who desires to retain a legal evidence showing that the one party transferred his intention to the opponent party mails the content certification to prove such a transfer of the intention from the one party to the opponent party. However, this method has a problem in that an emotional trouble may arise between the two parties. The present invention provides a method of proving service for telephone call recording and a system thereof, wherein a calling party inputs a telephone number of a call content proving apparatus and a telephone number of a called party to establish call connection with the call content proving apparatus and the called party, content of a call between the calling party and the called party is automatically recorded in the call content proving apparatus, and a certificate for the recorded call content is issued by the call content proving apparatus, so that the content of the call between the calling party and the called party can be proved by the certificate issued by the call content proving apparatus.
Description
Technical field
The present invention relates to a kind of operational approach and system thereof that telephone call register is provided.The calling between two sides (calling party and callee) is write down in the request that this system can utilize the calling party to send, and can utilize certificate (certificate) that the third party sends, metered call to prove the calling between this two side and can open this metered call to another third party.
Background technology
Because the caller id display system is introduced telephone service, so for most of phones, can discern caller rs number.In addition, because the development of computer and telephone system is except the Plain Ordinary Telephone Service (by callee's telephone number being imported calling party's phone, the calling party sets up the business that is connected of calling out with the callee) in past, various method of callings have also been introduced, so that various telephone call systems to be provided.In addition, be used for the speech business that headphone calls out and be widely used in client's consulting or telemarketing.
In addition, because the development of technique of internet and the secrecy technology on the internet adopts the third party that the various electronic documents of exchange between any two sides are verified usually.
By convention, there is a kind of mailing content certificate, is sent to the other side's method with legal proof one side's intention.That is, require to be preserved for illustrating that a side is sent to its intention this this content certificate of side's mailing of the other side's legal argument, to prove this transmission.
Yet the problem of this method is that obstacle may form an attachment between this two side.
Summary of the invention
In view of the above problems, designed the present invention, and the purpose of this invention is to provide a kind of method and system thereof that is used to provide the telephone call register business, wherein calling party's incoming call content proves the telephone number of equipment (being called equipment at this) and callee's telephone number, be connected to set up to call out with the callee with this calling device, the call contents between calling party and the callee records on this equipment automatically.Then, this equipment sends the certificate of institute's ticket call content, thus the call contents between proof calling party and the callee.This certificate makes can also open this call contents to other each side.
Another object of the present invention provides a kind of method and system thereof that is used to provide the telephone call register business, call contents and truth that they can legal proof be called out between two sides (calling party and callee).
This feature of this system is, by writing down the call contents between two sides, then, utilize the certificate number of institute's ticket call content and only utilize its callee just can hear the password that reads of institute's ticket call content, the ticket call content is sent to the callee, can send information by the internet conditionally, therefore, the calling party can only send to the callee with institute's ticket call content.
According to an aspect of the present invention, by a kind of method that is used to provide the telephone call register business is provided, can realize above-mentioned and other purposes.This processing procedure comprises step:
By communication network, the calling party to telephone call register verification equipment make a phone call and to the telephone calling content of this equipment input callee's of having write down telephone calling content between calling party and the callee telephone number, stored record as voice record information, the voice record information of storage is produced unique checking number and unique checking that will produce by communication network number sends to the calling party;
It confirms the calling confirmation of the call between calling party and the callee this equipment generation and memory by using;
Make a phone call to this telephone call register verification equipment by communication network the calling party or the third party that know this unique checking number, then, during to this this unique checking of telephone call register verification equipment input, this equipment sends the certificate of the telephone calling content that is write down; And
Carried out after the checking processing, telephone call register verification equipment allows calling party or third party to hear by communication network the voice messaging of record perhaps will utilize its calling confirmation that can confirm call to send to calling party or third party by communication network.
The step of sending certificate comprises:
The calling party makes a phone call to telephone call register verification equipment by communication network;
The calling party imports unique checking number to telephone call register verification equipment; Telephone call register verification equipment confirms whether to exist in the telephone call register verification equipment checking that the calling party imports number;
If this Device memory is in the checking of calling party input number, then whether this telephone call register verification equipment is confirmed this checking number is paid;
If also not to this checking number paying, then telephone call register verification device request calling party handles to this checking number paying and to calling party's paying; And
By communication network, telephone call register verification equipment sends certificate to the calling party.
The step that the voice record information of storage is produced unique checking number comprises:
This equipment confirm the calling party telephone number, will write down this call caller notification and request calling party telephone number to telephone call register verification equipment input callee; If calling party's unconfirmed telephone number, then telephone call register verification equipment will be used to notify can not provide professional message to send to this calling party to this calling party;
The calling party is to telephone call register verification equipment input callee's telephone number; Telephone call register verification equipment is made a phone call to the callee, and sets up to call out between calling party and callee and be connected;
Telephone calling content between telephone call register verification equipment records calling party and the callee;
When the call between calling party and callee stopped, telephone call register verification equipment stopped to carry out record;
Telephone call register verification calling party that device storage write down and the telephone calling content between the callee are as voice record information; And telephone call register verification equipment produces unique checking number to this voice record information.
Communication network comprises wire net, wireless communication networks, public switch telephone network, Internet traffic net and satellite communication network.
Certificate comprises certificate number, calling party's telephone number, callee's telephone number, the details of calling out date and call time and sending certificate.
Checking number is one of the serial number of stipulating in this equipment, calling party's telephone number and telephone number of callee, perhaps their combination.
According to a second aspect of the invention, provide a kind of utilization to be used for according to calling party's request record calling party and the telephone calling content between the callee, as voice record information, and the checking of the voice record information that write down number and certificate are sent to calling party's equipment, the method of telephone call register business is provided, and the method comprising the steps of:
The calling party makes a phone call and to this telephone call register verification equipment input callee's telephone number, with the telephone calling content between record calling party and the callee to telephone call register verification equipment;
Telephone call register verification equipment produces unique checking number to the voice record information that is write down, and by communication network, and unique checking of producing number is sent to the calling party;
The calling party makes a phone call and to this equipment input validation number, so that the calling party can hear this voice record information to telephone call register verification equipment by communication network;
After this checking number carried out checking and handle, telephone call register verification equipment received callee's e-mail address from the calling party;
The generation of telephone call register verification equipment utilizes its voice mail that can hear voice record information to read password and the voice mail that produces is read password and sends to the callee;
This equipment will utilize it can hear that the voice record information search path of voice record information sends to callee's e-mail address;
The callee by access to the Internet voice record information the search path and voice mail read password be input to this search path, handle to carry out checking; And
After having carried out the checking processing, the callee hears voice record information.
Checking number is one of serial number, calling party's telephone number and telephone number of callee of receiving from telephone call register verification equipment, perhaps their combination.
According to a third aspect of the invention we, the equipment that provides a kind of utilization to be used to provide the phone call log business provides the method for telephone call register business, request according to the calling party, this phone call log business with the telephone calling content between calling party and the callee with the form of daily record record and be retained in the virtual storage region that the calling party is distributed, as voice record information, then, the checking number and the certificate that are recorded in the voice record information in this virtual storage region are sent to the calling party, and the method comprising the steps of:
Import the called number of telephone call register verification equipment and callee's telephone number in proper order by phone or portable terminal to the calling party, the calling party makes a phone call to this equipment, with the telephone calling content between automatic record calling party and the callee;
This equipment produces checking number to the voice record information of record and the checking that will produce by communication network number sends to the calling party;
The calling party is by access to the Internet telephone call register verification equipment;
This equipment determines whether the calling party is the subscriber of phone call log business, and if this calling party be the subscriber, then make the calling party transfer to calling party's virtual storage region, otherwise,
The calling party is transferred to the calling party ordered the virtual storage region that distributes after the phone call log business by subscription process;
The calling party is to this virtual storage region input validation number; And telephone call register verification equipment provides the path of listening to of voice record information to the calling party.
Be used to provide the method for telephone call register business further to comprise step: the calling party is to telephone call register verification equipment input validation number; Telephone call register verification equipment is from virtual memory area searching that the calling party the is distributed voice record information corresponding to the checking of input number, and by communication network the voice record information of retrieval delivered to the calling party.
Be used to provide the method for telephone call register business further to comprise step:
The calling party visits telephone call register verification equipment, and after utilizing checking number to carry out checking to handle, hears the telephone calling content of record.
Checking number is one of serial number, calling party's telephone number and telephone number of callee of receiving from telephone call register verification equipment, perhaps their combination.
According to a forth aspect of the invention, a kind of system that is used to provide the telephone call register business is provided, and this system comprises telephone call register verification equipment, wherein according to calling party's request, and the telephone calling content between telephone call register verification equipment records calling party and the callee.Then, the calling party that this equipment writes down comprising and the voice record information of the telephone calling content between the callee produce unique checking number, unique checking that will produce by communication network number sends to the calling party, it confirms the calling confirmation of the call between calling party and the callee generation and memory by using, and after by communication network the checking of calling party or third party input number having been carried out checking and having handled, by communication network voice record information is sent to calling party or third party, so that calling party or third party can hear voice record information, perhaps will utilize its calling confirmation of confirming call to send to calling party or third party.
Telephone call register verification equipment comprises: call out link block, be used for connecting calling party or callee by communication network; The voice record module, be used for the voice record module with call out after link block links to each other, the record audio call and with the audio call that writes down as the voice record information stores to disk;
Professional site is used for realizing communicating by letter between calling party and the callee by the internet; And
Database (DB) server comprises the disk of having stored voice record information on it and is used to carry out the instruction module that the voice record database of information is instructed.
Call out confirmation and comprise the telephone number about the calling party, callee's telephone number, the calling truth between calling date and time, calling party and the callee and the information of telephone calling content.
Telephone call register verification equipment records the virtual storage region that the calling party is distributed with the form of daily record with the telephone calling content between calling party and the callee, and the telephone calling content of stored record, as voice record information.
Telephone call register verification equipment records the virtual storage region that the calling party is distributed with the form of daily record with the telephone calling content between calling party and the callee, and the telephone calling content of stored record, as voice record information.
The step that unique checking of producing number is sent to the calling party comprises:
If do not discharge calling party's call path, then utilize the voice should the checking caller notification.If the calling party stops this calling, then be connected by rebuliding to call out with the calling party, utilize voice or the short message should the checking caller notification.
Call out confirmation and comprise the telephone number about the calling party, callee's telephone number, the calling truth between calling date and time, calling party and the callee and the information of telephone calling content.
According to the method and the system thereof that are used to provide the telephone call register business, request according to the calling party, call contents between record two sides (calling party and callee), then, the third party sends the certificate of institute's ticket call content, utilizes that the third party sends and can be proved call contents between calling party and the callee by the certificate that its other party is opened.
In addition, by notarization, call contents and truth that the third party calls out between can legal proof two sides (calling party and callee).
By writing down the call contents between two sides, then, utilize the certificate number (perhaps recording mechanism) of ticket call content, only make this two side hear call contents between this two side who is write down, can confirm the call contents and the truth of calling out between two sides (calling party and callee).
Pass through the internet, can keep the call contents between two sides (calling party and callee), and if desired,, can confirm the call contents between two sides by writing down the call contents between this two side and utilizing the checking number (perhaps recording mechanism) of the call contents between this two side.
Can overcome the inconvenience of conventional contents certificate and the limitation of the basic legal proof of testimony (for example, false entry and can not investigate the call time).
Being extensive use of when of the present invention, utilize basic service, the call contents between two sides of can notarizing easily.
Except legal proof call contents,, can also keep the call contents between two sides by being provided for writing down and confirming the Email of the call contents between the each side.
At last, for the phone call log business, can keep the call contents (for example, family, sweet heart etc.) between two sides for a long time, and can open this call contents mutually, can create the new record method like this, for example, photograph album or daily record are collected.
Description of drawings
According to the detailed description of doing below in conjunction with accompanying drawing, above-mentioned and other purpose, feature and other advantage of the present invention are with easier to understand, wherein:
Fig. 1 is the schematic diagram that illustrates according to a general configuration of telephone call register verification operation system of the present invention;
Fig. 2 is the schematic diagram that the detailed configuration of telephone call register verification equipment shown in Figure 1 is shown;
Fig. 3 illustrates the flow chart that is used for the processing procedure of headphone calling according to the present invention in telephone call register verification operational approach;
Fig. 4 is the flow chart that the processing procedure that is used to send the certificate that is used to prove telephone calling content in telephone call register verification operational approach is shown according to the present invention;
Fig. 5 is the flow chart that the processing procedure that is used to confirm the telephone calling content that writes down in telephone call register verification operational approach is shown according to the present invention;
Fig. 6 illustrates the flow chart that is used for listening to by the internet voice record information processing process according to the present invention in telephone call register verification operational approach;
Fig. 7 illustrates according to the present invention to be used to utilize the Email that sends to the callee from the calling party by the internet to send the flow chart of the processing procedure of listening to path of voice record information in telephone call register verification operational approach; And
Fig. 8 illustrates according to the present invention in telephone call register verification operational approach the flow chart that calling party wherein stores telephone calling content into the processing procedure on the virtual storage region that he is distributed.
Embodiment
Describe the preferred embodiments of the present invention below with reference to the accompanying drawings in detail.
Fig. 1 is the schematic diagram that illustrates according to a general configuration of telephone call register verification operation system of the present invention.As shown in Figure 1, this system comprises: portable terminal 100, telephone 200, cable telephone network 300, mobile radio communication 400, telephone call register verification equipment 500 and internet 600.
Mobile radio communication 400 is often referred to the mobile communication business provider that utilizes portable terminal 100 to carry out business activity, comprising: cellular phone service provider, Personal Communications Services (PCS) provider, trunk radio system (TRS) provider etc.
The portable terminal 100 that is used for access mobile communication net 400 is to have its oneself a one number, to insert the terminal of the mobile radio communication 400 that the business that mobile radio communication 400 can provide can be provided.
Cable telephone network 300 is often referred to local telephone network service provider, long-distance network service provider and international telephone network service provider.Telephone 200 is the terminals with its oneself one number that the user of local telephone network is distributed.
By mobile radio communication 400 or cable telephone network 300, telephone call register verification equipment 500 is connected respectively to calling party's portable terminal 100 and telephone 200, and by internet 600, is connected to terminal (not shown) or portable terminal 100.
The request that utilizes the calling party to send, the telephone calling content between telephone call register verification equipment 500 record calling partys and the callee then, sends to the calling party with the checking number (perhaps recording mechanism) of the telephone calling content of record.In addition, after utilizing checking number to carry out checking, telephone call register verification equipment 500 will be used to prove that the certificate with callee's telephone calling content sends to the calling party.After utilizing checking number to carry out checking, by one of mobile radio communication 100, cable telephone network 300 and internet 600, calling party or third party hear this telephone calling content.
Fig. 2 is the schematic diagram that the detailed configuration of telephone call register verification equipment 500 shown in Figure 1 is shown, and this telephone call register verification equipment 500 comprises: call out link block 510, voice record module 520, professional site 530 and database (DB) server 540.
The calling link block 510 of a part that connects as the calling by telephone network is carried out various operations (promptly to being connected with calling party, callee and with the audio call of the telephone call register verification equipment 500 of telephone network cooperation in every way, for example, signal net or the VoIP net by network interworking).
After having set up call path with calling link block 510, voice record module 520 record audio calls then, store the audio call that writes down on the disk into.
As an example of logic configuration, illustrate as illustrated in fig. 1 and 2 according to telephone call register of the present invention verification operation system.Hardware according to adopting can utilize various subsystems to realize this system, as a kind of selection, can be a hardware system with this system integration.
Fig. 3 illustrates the flow chart that is used for the processing procedure of headphone calling according to the present invention in telephone call register verification operational approach.
At first, with reference to figure 3, the calling party utilizes portable terminal 100 or telephone 200 to utilize particular telephone number to make a phone call to telephone call register verification equipment 500, with the telephone calling content (step S1) of storage with the callee in conjunction with Fig. 1 and Fig. 2.Then, by mobile radio communication 400 or cable telephone network 300, the calling link block 510 of telephone call register verification equipment 500 inserts portable terminal 100 or telephone 200, then, confirms calling party's telephone number (calling number) (step S2).In this case, the calling party must have the calling party phone number that main call number business provides.
If can not confirm calling party's telephone number, then utilize text or voice, call out portable terminal 100 or telephone 200 that link block 510 can not provide the service announcements calling party to portable terminal 100 and telephone 200.Otherwise, utilize text or voice, call out link block 510 will be used for Notification Record the guiding message of this telephone calling content send to portable terminal 100 or telephone 200 (step S3), then, the request calling party imports callee's telephone number (called number).
Then, utilize portable terminal 100 and telephone 200, the calling party of request input called number imports called number (step S4).
Then, the calling link block 510 of telephone call register verification equipment 500 inserts cable telephone network 300 or mobile radio communication 400, and then, the telephone number that utilizes the calling party to import is attempted setting up calling and connected (step S5).
Then, be connected notification call link block 510 if cable telephone network 300 or mobile radio communication 400 will successfully be set up with the calling of called number, then request call inserts voice record module 520 (step S6).
Then, when 510 pairs of voice record modules 520 of calling link block were sent calling access request, it was connected with the 520 foundation callings of voice record module, with headphone call contents (step S7).
Then, by telephone network 300 or mobile radio communication 400, the telephone calling content (step S8) between voice record module 520 record calling partys and the callee.
Then, when the release of one of callee or calling party's portable terminal 100 or telephone 200 is connected with the calling of called number (step S9), call out link block 510 and detect this release, then, request voice record module 520 discharges this and calls out connection, thereby stops headphone call contents (step S10).
Then, voice record module 520 will write down on the disk 541 that result's (recording data information) stores the DB server into, then, will send to the nonoverlapping serial number of the numbering of the recording data information that had before write (checking number) and call out link block 510 (step S11).
Then, call out portable terminal 100 or the telephone 200 (step S12) that link block 510 will the number of checking caller notification.At this moment,, then utilize the voice should the checking caller notification if do not discharge calling party's call path, and if the calling party stop this calling, then be connected by rebuliding to call out with the calling party, utilize the voice should the checking caller notification.In this case, if the calling party uses portable terminal 100, then call out link block 510 and utilize the short message service of one of general mobile communication business of conduct should verify number notice portable terminal 100.
Then, be connected to calling party's calling, call out link block 510 end calls and connect professional (step S13) by release.
Fig. 4 is the flow chart that the processing procedure that is used to send the certificate that is used to prove telephone calling content in telephone call register verification operational approach is shown according to the present invention.
At first, with reference to figure 4, as shown in Figure 3, send the professional site 530 of the calling party of checking number, then, the checking of sending number is input to professional site 530 (step S21) by internet 600 visit telephone call register verification equipment 500 in conjunction with Fig. 1 to 3.
Then, receive whether there is the checking of receiving number in professional site 530 request DB servers, the 540 check DB servers 540 of this checking number, and if have then check whether pay (step S22).
Then, if whether DB server 540 will check the checking of calling party input number to exist and exists, whether check is to the assay informing business site 530 (step S23) of this checking number paying.If there is not checking that the calling party imports number in DB server 540, then will there be checking informing business site 530 in DB server 540.In addition, if there has been checking number, but also this checking number is paid, then with the professional site 530 of this advisory.
Then, whether there is checking number and whether to the assay of this checking number paying according to check, professional site 530 determines whether this checking number (step S24) to be paid, if not to this checking number paying, the calling party who then asks access service site 530 is to sending to this calling party's certificate paying (step S25).
Then, when the calling party was input to professional site 530 (step S26) with paying information, professional site 530 to DB server 540, then, stopped this payment procedure, as mentioned above (step S27) with the paying information stores of calling party checking number.In this case, when the request calling party number paid to this checking, he utilized various payment methods, comprises the internet paid service, and various off line paid services etc. complete charge.
Then, the request that utilizes the calling party to send, by internet 600, electronic certificate (step S28) is sent in professional site 530.In this case, this certificate need comprise checking number, caller rs number, callee's number, call time etc.
The calling party who sends this certificate can keep, and can be with the evidence of this certificate as various law activities.
Fig. 5 is the flow chart that the processing procedure that is used to confirm the telephone calling content that writes down in telephone call register verification operational approach is shown according to the present invention.
At first, in conjunction with Fig. 1 to 4 with reference to figure 5, after the telephone calling content between calling party and the callee records on the telephone call register verification equipment 500, want to confirm to be recorded in the telephone calling content on the telephone call register verification equipment 500 if know the calling party of checking number of this headphone call contents or third party, want to hear the telephone calling content that is recorded on the telephone call register verification equipment 500 if perhaps know the calling party or the third party of the certificate number of the certificate that telephone call register verification equipment 500 sends, then he utilizes particular telephone number to make a phone call and visit telephone call register verification equipment 500 (step S31) to telephone call register verification equipment 500.
Then, utilize guiding message (voice and/or text), the people (calling party or third party) that calling link block 510 requests of telephone call register verification equipment 500 attempt to visit telephone call register verification equipment 500 imports his checking number (perhaps certificate number) (step S32).
Then, when calling party or third party utilize portable terminal 100 or 200 pairs of telephone call register verifications of telephone equipment, 500 input validations (step S33), call out link block 510 to this checking number (step S34) of DB server 540 inquiries.
Then, DB database 540 is confirmed from calling out the effective checking number (step S35) whether checking that link block 510 receives number is the telephone calling content that can hear of calling party or third party, then, this confirms result (step S36) to calling out link block 510 reports.
Then, the checking of the telephone calling content that if the affirmation result who receives from DB server 540 is calling party or third party can be heard number, then call out link block 510 and set up call path (step S37) with voice record module 520, then, with the telephone calling content of record and about being included in caller rs number, callee's number, the information caller notification of call time or the third party (step S38) on this certificate.
Then, voice record module 520 will be finished the telephone calling content notification call link block 510 (step S39) of Notification Record.
Then, call out link block 510 and will guide message to send to calling party or third party, then, the number of checking is input to the professional site 530 of sending this certificate (certificate sends step) afterwards.
In addition, as shown in Figure 5, want to confirm the telephone calling content between calling party and the callee if know the calling party of this checking number or certificate number or third party, then he makes a phone call to the calling link block 510 of telephone call register verification equipment 500, then, import this checking number or certificate number, calling party who is write down to hear and the telephone calling content between the callee (call contents affirmation step).
As mentioned above, telephone call register of the present invention verification operational approach comprises three sequential steps, that is, record and checking number are sent step (Fig. 3), certificate sends step (Fig. 4) and call contents is confirmed step (Fig. 5).
Another embodiment is that telephone call register of the present invention verification operational approach comprises two sequential steps, that is, record and checking number send step (Fig. 3) and certificate sends step (Fig. 4).
In addition, telephone call register of the present invention verification operational approach comprises two sequential steps, that is, step (Fig. 3) and call contents affirmation step (Fig. 5) number are sent in record and checking.
At last, telephone call register of the present invention verification operational approach comprises three sequential steps, that is, record and checking number are sent step (Fig. 3), call contents confirms that step (Fig. 5) and certificate send step (Fig. 4).
As a kind of selection, in telephone call register verification operational approach of the present invention, do not utilizing the checking number that is used to verify calling party or callee, and utilize calling party and callee's telephone number, after verifying processing, telephone call register verification equipment 500 can send certificate, perhaps makes the calling party of visit telephone call register verification equipment 500 or third party hear the telephone calling content that is recorded on this telephone call register verification equipment 500.
In addition, utilize electronics notarization process process, 500 notarization of telephone call register verification equipment and telephone calling content, call history, send the relevant information such as details of certificate.
Yet telephone call register verification equipment 500 is with electronic document or want the form of the document of law notarization to print off the certificate that the calling party is sent.
In order to strengthen the notarization power to other people, the present invention can comprise the electronics notary service that specific office provides.Utilize this electronics notary service, can increase the various programs that checking is handled.In this case, the office of verification telephone calling content can be mobile radio communication service provider or cable telephone network service provider, or to the Information Authentication enterprise that keeps and the distributing electronic document has legal checking power.
Therefore, provide the professional office of telephone call register verification can have various existence forms.
Fig. 6 illustrates the flow chart that is used for listening to by the internet voice record information processing process according to the present invention in telephone call register verification operational approach.
With reference to figure 6, in order to record with callee's telephone calling content in the telephone call register verification equipment 500, then, allow calling party and callee to hear the telephone calling content (voice record information) of record, carry out following step, at first, pass through the internet, the calling party visits the professional site 530 of telephone call register verification equipment 500, then, the number of checking (perhaps certificate number) is input to professional site 530 (step S51).At this moment, telephone call register verification equipment 500 number is identified as recording mechanism with the checking of calling party's input.
Then, professional site 530 asks DB servers 540 to confirm whether to exist in the DB servers 540 checking number (step S52) of input.
Then, DB server 540 will be about the professional site 530 of affirmation result notification of the checking number that whether has calling party or third party input in the DB server 540.
Then, according to the affirmation result who receives from DB server 540, professional site 530 determines whether and the telephone calling content (voice record information) of record delivered to calling party or third party (step S54).In this case, if in DB server 540, there is not the checking number of calling party or third party input, then will there be this checking caller notification or third party.If there is this checking number, then receive the search path (step S55) of voice record information from DB server 540, then, by internet 600, this search path is delivered to calling party or third party (step S56).
If will headphone call notification callee, then utilize the Email of internet 600 send should " search path of voice record information " system may produce the problem of invasion of privacy.For fear of these problems of generation, can in the mail process of transmitting, comprise appendage.
At this, embodiment as appendage, if utilize the Email of internet 600 to send " the search path of voice record information ", then as shown in Figure 7, can use utilize its only relevant party (calling party and callee) can confirm the safety device of the Email that (perhaps hearing) sends.
Fig. 7 illustrates according to the present invention to be used to utilize the Email that sends to the callee from the calling party by the internet to send the flow chart of the processing procedure of listening to path of voice record information in telephone call register verification operational approach.
When the calling party who knows the checking number that is recorded in the voice record information in the telephone call register verification equipment 500 or certificate number wants that the search path that utilizes Email will be recorded in the voice record information in this equipment 500 sends to the callee, he is by the professional site 530 (step S61) of internet 600 visit telephone call register verification equipment 500, then, should verify and number be input to professional site 530 (step S62).At this moment, telephone call register verification equipment 500 number is identified as a recording mechanism with the checking of calling party's input.
Then, the professional site 530 of receiving this checking number (recording mechanism) asks DB servers 540 to confirm whether to exist in the DB servers 540 checking number (step S63) of input.
Then, whether DB server 540 will about existing the professional site 530 (step S64) of affirmation result notification of checking that the calling party imports number in the DB server 540.
Then, if there is not checking that the calling party imports number in the DB server 540, then will there be this checking caller notification (this not shown this process).
Then, if confirm to have this checking number at step S64, then the calling party number is input to professional site 530 with callee's e-mail address and this checking, with requested service site 530 this Email is sent to calling party (step S65).
Then, the calling party asks the professional site 530 request DB servers 540 of its send Email to produce voice mail and reads password (step S66).
Then, 530 requests its DB server 540 that produces password in professional site produces voice mail automatically and reads password, then, and with the password informing business site 530 (step S67) that produces.
Then, professional site 530 utilizes short message that voice mail is read password and sends to the callee (step S68) with the called number on the call record that is recorded in voice record information, utilizes this voice mail to read password and can hear this voice mail.On the contrary, can utilize one of call voice message, short message and telephone number the Internet email address identical, send voice mail and read password with called number.Therefore, only receive that the people that voice mail reads password can hear the voice call contents that sends by Email.
Then, utilize Email (step S70), the voice record information search path (step S69) that professional site 530 sends from DB server 540 to the callee.For search path that sent, voice record information, the callee imports the voice mail that he receives separately and reads password, then, if voice record information then heard in the password of input and the password identical (this not shown this process) that DB server 540 produces.
Fig. 8 illustrates according to the present invention in telephone call register verification operational approach the flow chart that calling party wherein stores telephone calling content into the processing procedure on the virtual storage region (daily record (diary)) that he is distributed.
At first, 530 couples of calling partys in professional site of telephone call register verification equipment 500 distribute virtual storage region (daily record), then, are provided for keeping the phone call log business of telephone calling content.
The professional telephone calling content that keeps of phone call log as a call record, then, according to calling party's request, is delivered to the calling party with this telephone calling content.
For this reason, by internet 600, the calling party visits the professional site 530 (step S71) of telephone call register verification equipment 500.
Then, professional site 530 determines whether the calling party of this business site 530 of visit has ordered phone call log business (step S72).If the calling party has ordered the phone call log business, then he transfers to its virtual storage region (step S73).If the calling party does not also order the phone call log business, then utilize step S74 to S77, professional site 530 request calling partys order the phone call log business.At step S73, after the calling party transferred to its virtual storage region, the calling party was input to virtual storage region (step S78) with the number of checking (recording mechanism).
On the contrary, if determine that at step S72 the calling party does not order the phone call log business, whether then professional site 530 inquiry calling partys he wish to order phone call log business (step S74).Then, if the calling party wants to order the phone call log business, then he orders phone call log business (step S75) according to the preset program application, otherwise, stop this calling party's access service site 530.
At step S75, when the calling party applied for ordering the phone call log business, 540 couples of these calling partys of professional site 530 request DB servers distributed virtual storage region.Afterwards, 540 couples of these calling partys of DB server distribute virtual storage region, and then, this calling party transfers to its virtual storage region (step S76).
Then, at step S77, whether professional site 530 inquiry calling partys he wish to stop access service site 530.If this calling party wants to stop access service site 530, then stop access service site 530, otherwise this processing procedure enters step S78.
At step S78, as mentioned above, after this calling party transferred to virtual storage region, he was with its checking number input virtual storage region.At this moment, telephone call register verification equipment 500 number is identified as a recording mechanism with the checking of this calling party's input.
Then, professional site 530 provides by its this calling party and can hear path (step S79) with this calling party's voice record information.
Then, professional site 530 inquires these calling partys whether he wishes to continue this voice record information is deposited with (step S80) on this virtual storage region.If this calling party thinks to do like this, then this processing procedure is returned step S78, otherwise, stop access service site 530.
Although in order to say something, disclose the preferred embodiments of the present invention, those skilled in the art understand, under the situation that does not break away from the disclosed essential scope of the present invention of claims, can carry out various modifications, additional and replacement.
Claims (19)
1. method that is used to provide the telephone call register business, the method comprising the steps of:
The calling party makes a phone call and to this equipment input callee's telephone number, with the telephone calling content between application record calling party and the callee to telephone call register verification equipment by communication network;
Telephone calling content between telephone call register verification equipment records calling party and the callee, the telephone calling content of stored record are as voice record information, produce unique checking number and unique checking that will produce by communication network number sends to this calling party to the voice record information of storage;
It confirms the calling confirmation of the calling between calling party and the callee generation of telephone call register verification equipment and memory by using;
Make a phone call to this equipment by communication network the calling party or the third party that know this unique checking number, then, during to this this unique checking of telephone call register verification equipment input, telephone call register verification equipment sends the certificate of the telephone calling content that is write down; And
Carried out after the checking processing, telephone call register verification equipment allows calling party or third party to hear by communication network the voice messaging of record perhaps will utilize its calling confirmation that can confirm call to send to calling party or third party by communication network.
2. method according to claim 1, the step of wherein sending certificate comprises:
The calling party makes a phone call to call record verification equipment by communication network;
The calling party imports unique checking number to telephone call register verification equipment;
Telephone call register verification equipment confirms whether to exist in this equipment checking that the calling party imports number;
If telephone call register verification Device memory is in the checking of calling party's input number, then whether this telephone call register verification equipment is confirmed this checking number is paid;
If also not to this checking number paying, then this device request calling party handles to this checking number paying and to calling party's paying; And
By communication network, telephone call register verification equipment sends certificate to the calling party.
3. method according to claim 1 wherein comprises the step that the voice record information of storage produces unique checking number:
Telephone call register verification equipment confirm the calling party telephone number, will write down this call caller notification and request calling party telephone number to this equipment input callee;
If calling party's unconfirmed telephone number, then this equipment will be used to notify can not provide professional message to send to this calling party to this calling party;
The calling party is to telephone call register verification equipment input callee's telephone number; Telephone call register verification equipment is made a phone call to the callee, and sets up to call out between calling party and callee and be connected; Telephone calling content between telephone call register verification equipment records calling party and the callee;
When the call between calling party and callee stopped, telephone call register verification equipment stopped to carry out record; Telephone call register verification calling party that device storage write down and the telephone calling content between the callee are as voice record information; And
Telephone call register verification equipment produces unique checking number to this voice record information.
4. according to the arbitrary described method of claim 1 to 3, wherein communication network comprises wire net, wireless communication networks, public switch telephone network, internet communication net and satellite communication network.
5. according to claim 1 or 2 described methods, wherein certificate comprises certificate number, calling party's telephone number, callee's telephone number, the details of calling out date and call time and sending certificate.
6. according to claim 1 or 2 described methods, wherein checking number is one of the serial number of stipulating in telephone call register verification equipment, calling party's telephone number and telephone number of callee, perhaps their combination.
7. one kind is utilized telephone call register verification equipment, the method of telephone call register business is provided, request according to the calling party, telephone calling content between this telephone call register verification equipment records calling party and the callee, as voice record information, and the checking of the voice record information that write down number and certificate sent to the calling party, the method comprising the steps of:
The calling party makes a phone call and to this telephone call register verification equipment input callee's telephone number, with the telephone calling content between record calling party and the callee to telephone call register verification equipment;
Telephone call register verification equipment produces unique checking number to the voice record information of record, and by communication network, and unique checking of producing number is sent to the calling party; The calling party makes a phone call and to this telephone call register verification equipment input validation number, so that the calling party can hear this voice record information to telephone call register verification equipment by communication network;
After this checking number carried out checking and handle, telephone call register verification equipment received callee's e-mail address from the calling party; The generation of telephone call register verification equipment utilizes its voice mail that can hear voice record information to read password and the voice mail that produces is read password and sends to the callee; Telephone call register verification equipment will utilize it can hear that the voice record information search path of voice record information sends to callee's e-mail address; The callee by access to the Internet voice record information the search path and voice mail read password be input to this search path, handle to carry out checking; And after having carried out the checking processing, the callee hears voice record information.
8. method according to claim 7, wherein checking number is one of serial number, calling party's telephone number and telephone number of callee of receiving from telephone call register verification equipment, perhaps their combination.
9. a utilization is used to provide the telephone call register of phone call log business to investigate equipment, the method of telephone call register business is provided, request according to the calling party, this phone call log business with the telephone calling content between calling party and the callee with the form of daily record record and be retained in the virtual storage region that the calling party is distributed, as voice record information, and the checking number and the certificate that will be recorded in the voice record information in this virtual storage region send to the calling party, and the method comprising the steps of:
Import the called number of telephone call register verification equipment and callee's telephone number in proper order by phone or portable terminal to the calling party, the calling party makes a phone call to telephone call register verification equipment, with the telephone calling content between automatic record calling party and the callee; Telephone call register verification equipment produces checking number to the voice record information of record and the checking that will produce by communication network number sends to the calling party;
The calling party is by access to the Internet telephone call register verification equipment; Utilize telephone call register verification equipment to determine whether the calling party is the subscriber of phone call log business, if this calling party is the subscriber, then make this calling party transfer to this calling party's virtual storage region, otherwise, this calling party is transferred to this calling party has ordered the virtual storage region that distributes after the phone call log business by subscription process; The calling party is to this virtual storage region input validation number; And
Telephone call register verification equipment provides the path of listening to of voice record information to the calling party.
10. method according to claim 9 further comprises step:
The calling party is to telephone call register verification equipment input validation number; And
Telephone call register verification equipment is from virtual memory area searching that the calling party the is distributed voice record information corresponding to the checking of input number, and by communication network the voice record information of retrieval delivered to the calling party.
11. method according to claim 9 further comprises step:
The calling party visits telephone call register verification equipment, and after utilizing checking number to carry out checking to handle, hears the telephone calling content of record.
12. method according to claim 9, wherein checking number is one of serial number, calling party's telephone number and telephone number of callee of receiving from telephone call register verification equipment, perhaps their combination.
13. system that is used to provide the telephone call register business, this system comprises telephone call register verification equipment, wherein according to calling party's request, telephone calling content between telephone call register verification equipment records calling party and the callee, the calling party who writes down comprising and the voice record information of the telephone calling content between the callee produce unique checking number, unique checking that will produce by communication network number sends to the calling party, it confirms the calling confirmation of the call between calling party and the callee generation and memory by using, and after by communication network the checking of calling party or third party input number having been carried out checking and having handled, by communication network voice record information is sent to calling party or third party, so that calling party or third party can hear voice record information, perhaps will utilize its calling confirmation of confirming call to send to calling party or third party.
14. system according to claim 13, wherein telephone call register verification equipment comprises:
Call out link block, be used for connecting calling party or callee by communication network;
The voice record module, be used for the voice record module with call out after link block links to each other, the record audio call and with the audio call that writes down as the voice record information stores to disk;
Professional site is used for realizing communicating by letter between calling party and the callee by the internet; And
Database (DB) server comprises the disk of having stored voice record information on it and is used to carry out the instruction module that the voice record database of information is instructed.
15. system according to claim 13 wherein calls out confirmation and comprises the telephone number about the calling party, callee's telephone number, the calling truth between calling date and time, calling party and the callee and the information of telephone calling content.
16. system according to claim 13, wherein telephone call register verification equipment records the telephone calling content between calling party and the callee virtual storage region that the calling party is distributed with the form of daily record, and the telephone calling content of stored record, as voice record information.
17. method according to claim 1, wherein telephone call register verification equipment records the telephone calling content between calling party and the callee virtual storage region that the calling party is distributed with the form of daily record, and the telephone calling content of stored record, as voice record information.
18. number sending to calling party's step, method according to claim 1, unique checking that wherein will produce comprise:
If do not discharge calling party's call path, then utilize the voice should the checking caller notification, and if calling party's end call then is connected by rebuliding to call out with the calling party, utilize voice or the short message should the checking caller notification.
19. method according to claim 1 is wherein called out confirmation and is comprised the telephone number about the calling party, callee's telephone number, the calling truth between calling date and time, calling party and the callee and the information of telephone calling content.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR20030060037 | 2003-08-26 | ||
| KR1020030060037 | 2003-08-26 | ||
| KR1020030065929 | 2003-09-23 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1842992A true CN1842992A (en) | 2006-10-04 |
Family
ID=37031196
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 200480024326 Pending CN1842992A (en) | 2003-08-26 | 2004-08-26 | Method of proving service for telephone call recording and system thereof |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN1842992A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1949889B (en) * | 2006-11-01 | 2010-09-29 | 华为技术有限公司 | Method and apparatus for implementing call service |
| CN101281766B (en) * | 2007-04-03 | 2012-01-18 | 索尼株式会社 | Information processing apparatus, and information processing method |
-
2004
- 2004-08-26 CN CN 200480024326 patent/CN1842992A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1949889B (en) * | 2006-11-01 | 2010-09-29 | 华为技术有限公司 | Method and apparatus for implementing call service |
| CN101281766B (en) * | 2007-04-03 | 2012-01-18 | 索尼株式会社 | Information processing apparatus, and information processing method |
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Open date: 20061004 |