CN1781325B

CN1781325B - Methods and systems for instant voice messaging and instant voice message retrieval

Info

Publication number: CN1781325B
Application number: CN200480011756.0A
Authority: CN
Inventors: 摩西·魏纳
Original assignee: Vimplicity Ltd
Current assignee: Vimplicity Ltd
Priority date: 2003-05-08
Filing date: 2004-05-02
Publication date: 2010-05-26
Anticipated expiration: 2024-05-02
Also published as: ZA200508475B; CN1781325A

Abstract

A system for instant voice messaging comprising an IVM server operative to essentially simultaneously receive from an initiating user at least one voice message fragment and stream the at least one voice fragment to at least one target user; and a switch coupled to the IVM server and operative to effect communications between the initiating user and each target user and the IVM server, as well as between the users themselves. The streaming operation ends with an entire instant voice message being transmitted to the target user(s). Each target user may instantly retrieve a message by using a smart notification provided by the IVM server. Special numbering systems facilitate both the instant voice messaging and the instant message retrieval aspects.

Description

The method and system of real-time phonetic transmission of messages and real-time phonetic message retrieval

Technical field

The present invention relates to telecommunication technology, relate in particular to wired and radio telephone and telephonic communication system and, more relate to communication system No.7 (SS7) via communicating by letter of carrying out such as the PSTN of PSTN (PSTN) and PLMN (public-land mobile network) and internet protocol voice system (VoIP).The invention still further relates to cellular telephony, that is: the first generation (" 1G ", promptly, the analog cellular telephone technology), the second generation (" 2G ", such as, global system for mobile communications is GSM, CDMA (code division multiple access access) and TDMA (time division multiple access access)), 2.5 generations (" 2.5G " is GPRS such as general packet radio service) and the third generation (3G) cellular telephony, such as UMTS (universal mobile telephone system) and 1XRTT (1x) Radio Transmission Technology.

The invention still further relates to the transmission of messages technology, comprise instant message transmission technology and voice message transmission technology.The instant message transmission technology is a newer notion, is at first proposed by ICQ Inc..The invention still further relates to the instant message transmission and promptly talk (PTT) telephony (via the PTT of VoIP) with business on the throne (IMPS) and via the button of Internet Protocol (IP), it is also referred to as immediate voice communication (IVC).

Background technology

Existing IVC technology

There are many technology all to support the immediate voice communication technology.Although just can set up voice call communication at an easy rate by the circuit switching line that connects such as phone, but it still has delay (such as connection delay), this phenomenon is not present in the PTT technology, such as iDEN (integrated digital enhancing network) or TETRA (terrestrial repetition radio communication).

The iDEN technology is exploitation first in 1994, and it is used for the cellular telephone communication field.Its market occupancy volume is compared extremely low with other cellular telephony.For the iDEN technology, when user button when talk on mobile phone, his designated groups station just can receive his speech immediately.The iDEN technology type is similar to " walkie-talkie " technology in the radio.The other side can reply immediately, and this point also is similar to " walkie-talkie " system.

The TETRA technology is a kind of Open Standard technology, is used for supporting multiple government organs in various countries and the single aggregation double-direction radio network that can communicate by letter on consolidated network, thereby lower in the occupancy volume of consumer market.

Other IVC technology comprises " individual mobile wireless business ", it is a kind of short-distance radio business, has only limited ability, be mainly used in the working group station, comprise " walkie-talkie terminal " in addition, reach " Talkabout " such as " Cobra ", it is representing the consumer market (theme park, skiing instructor's station etc.) of growing up, but its transmission range is limited.

In cell phone market, the share of PTT technology is less than other cell phone in vogue, such as GSM, CDMA and TDMA.

In recent years, develop a kind of emergent " not breaking " notion that is used for data network.In this notion, the user comes to join all the time with data network by his/her cell phone.With the GPRS cellular telephony is example, and its IP network and GSM cellular voice network join.This permanent data concatenation ability is hopeful to open up the situation that a kind of cellular telephone subscribers falls over each other to adopt the IVC technology.

Voip technology can be come transferring voice by data network, promises to be a kind of key technology of data network IVC notion.Yet this voip technology needs to improve terminal use's mobile phone in application, so that make this mobile phone can support speech coding and decoding on the IP network.This improvement can be described as ' client software '.

Existing instant message transmission technology

ICQ is a kind of widely used instant message transmission technology, and it originates from the technology based on internet (thereby also being based on data).Utilize the ICQ technology, the user can carry out coming by the internet text message communications of instantaneous transmission.The user can be additional to voice document ICQ message, but this technology is not a kind of voice-based technology, and voice are a kind of annex.Although the ICQ Technology Need is implemented by the cellular phone network such as the advanced person of GPRS network, its adopts the data division of cellular phone network, rather than phonological component.The ICQ Technology Need is installed ' client software ' in terminal use's device.The technology that is similar to ICQ that also has other in addition is such as ' AOL transmission of messages technology '.

Short message service (SMS) technology is represented another kind of instant message transmission platform, and it can send the message that reaches 160 characters immediately via the communication subnetwork of phone (especially cell phone) system.EMS (enhancement mode SMS) technology can make short SMS message be in series, thereby can send picture or image.

Another kind of real-time phonetic method for message transmission is based on multimedia service (MMS) ' record and transmission ' business.In this business, the user in his mobile phone of support MMS, supports Message Record MMS ' record with this transmission of messages to another then and sends ' mobile phone.This message is stored in the other user's the mobile phone, and can be on the throne comes out.One of this service needed supports the network of MMS and one mobile phone dedicated, needs in addition to carry out a large amount of interactive effort, thereby passes through diverse network and mobile phone moves.

Another kind of real-time phonetic method for message transmission is speech calling transmission technology (VP).When adopting the VP technology, call out a phone number earlier, import user's identifier (IDN) then, import speech message again.This message is sent to a speech calling device.

Birth such as the 2.5G cellular telephony of GPRS can make people utilize the data network that do not break to transmit instant message.SMS message can be transmitted equally.

By Ericsson, Motorola and Nokia in ' wireless village ' forum that sponsors April calendar year 2001, stipulate and drafted a series of common-use sizes of transmission of mobile phone instant message and business on the throne, this is further paying effort again aspect instant messaging or the instant message transmission technical standardization.Wireless village forum is that instant message transmission and business on the throne (IPMS) technology have been drawn up a standard agreement, and it comprises that information management on the throne, instant message transmission, group station administration and content are shared.Another forum is PAM, the promptly on the throne and property obtained management forum.PAM forum is held by nonprofit mass organizations independently, is used to formulate the on the throne and property obtained management of information of crossing over multiple business and network and the standard of sharing.IETF (internet engineering task management board) divides into a group, and the transmission of special disposal instant message reaches at bit protocol (IMPP).The task of this IMPP group is processing protocol and data format, thereby sets up a kind of internet terminal user caution on the throne, notice and instant message transmission system.A group (on October 31st, 2002) that sets up in IETF recently is that the extended message transmission reaches in bit protocol (XMPP) working group.

Current voice mail technology

Preserve speech message by communication network, this is a general function of being supported by voice-mail system.Utilize this function, can voice calls mail answering machine, thus can make calling party's speech message of leaving a message.Voice-mail system has various ability and size: telecommunications carrier system, medium scale mechanism or even personal user (family's answering machine).The line is busy even call out under the situation of standby at callee's dont answer, called number, and the calling party can utilize these systems to leave a message.The callee is to be under the occasion of cellular telephone subscribers of the non-radio area of coverage, also can leave a message.The another kind of method of tone information is directly voice-mail system to be dialled (need not the call targets user), comprises targeted customer's phone number.Behind dialing 151-54-123456, just can carry out tone information and/or fax message, and need not to call out him to No.054123456 user.

Behind targeted customer's voice (and/or fax) message, this user just can be known this message matters in the following manner: receive the SMS notice; On his/her mobile phone, demonstrate the mail icon

On his/her mobile phone, light indicator light (such as the telephone that joins with line telecommunications net or PBX (individual switch)).

Find that the another kind of method that whether has new voicemail to arrive someone Voice Mailbox is the voice calls mailing system, arrive thereby listened to what new informations.By the voice calls mailing system, and listen to Interaction Voice Response (IVR) and do, just can carry out message retrieval according to the indication of IVR.

The voice mail technology is a kind of current techique.Comverse company (No. 29, Israel Tel Aviv 69710 RamatHachaval HaBarzel street) has developed a kind of voice mail technology and has introduced to the market.The voice mail technology can adopt SS7 signaling system interconnection technique, thereby can link to each other with telephone system.Other voice-mail system transmits by data network.These voice-mail systems adopt voip technology, give the data network that joins with these voice-mail systems thereby can receive speech concurrent.

Some voice-mail system (such as the Comverse system) can allow user's urgent printed words of mark on message message.Under this occasion, all urgent message all shows to the targeted customer before in " common " message (promptly not marking the message of urgent printed words).The DISPLAY ORDER of urgent message depends on their priority message order.

Current immediate voice communication voip technology

In conventional art, the trial of implementing immediate voice communication several times by data network was arranged once.These attempt once attempting simulation ' button is promptly talked ' The Application of Technology experience.Such as, that Tornado mobile telephone company (No. 6, Israel Herzlya 46140Galgaley Haplada street, P.O. Box 4043) is adopted is exactly data network (such as GPRS, 1XRTT etc.), and its characteristic is to link to each other with the terminal use all the time.Like this, the user just can link to each other all the time with network, thereby can receive message in the extremely short time.Because above-mentioned network is used for transfer of data, thereby voice can only transmit by this network in the VoIP mode.Voip technology need be installed dedicated network, mobile phone dedicated and special-purpose interaction capability, thereby the day of introducing to the market is not within the foreseeable future, and the number of users of this system is less, thereby has many interactive problems to have to be solved.In addition, because there are problems such as fluctuation (change delay), delay and bandwidth in the typical characteristics of VoIP system, thereby the service quality of voip network (QoS) is lower.

The shortcoming of prior art

Prior art can not provide the real-time phonetic transmission of messages identical with real-time speech communicating for all telephone systems and technology (wired and cell phone).Most prior art needs user terminal installation client software endways.The occupation rate of market of most prior art is lower than iDEN technology or TETRA technology.

For being used for via the existing voip technology of implementing immediate voice communication such as the 2.5G cell phone data network of GPRS data network, its voice quality is lower than the quality of circuit switched speech network.This is main because the voice quality of circuit switched speech network is improved.The circuit switched speech network is exclusively used in telephone communication, and data network then is used for transmitted in packets.When adopting packet transmission networks (data network) when coming transferring voice, adopt voip technology, its quality of voice transmission is lower than the quality of voice transmission of circuit switching network.

For being used to retrieve the prior art of voice and/or Fax Messaging, the user needs calling system, and listening system greeting and other new information of arriving prior to required message, just can retrieve required message then.

Existing P TT technology need not to provide " storage and transmission " engine.In other words, the message that does not receive will be lost, and be similar to the two-way wireless communication technology.Owing to lack storage and transmission engine, thereby the PTT technology is easy to be interfered, that is, when played voice message, mobile phone can produce interference noise suddenly.Such as, the iDEN technology does not allow to store the message that had sent.Therefore, if the targeted customer is not listening to, just then message can be lost.In addition, do not provide expression message to attempt to arrive targeted customer's sign to the targeted customer.In addition, do not provide expression to receive the sign that does not still receive to calling party yet.

The major defect of existing message retrieval technology is: if the targeted customer has not listened to all preposition message, just can not receive and retrieve particular message.In addition, even the targeted customer learns that the someone sends a very important and/or urgent special sound (and/or fax) message, the targeted customer also must call out his/her voice-mail system, and has listened to all preposition message.Another deficiency of existing voice mail retrieval technique is: the operating instruction that need listen to greeting and IVR.Comverse company develops the technology of a kind of being called as " visual voicemail " recently, and this technology can be carried out the retrieval of real-time phonetic mail.This Technology Need special use ' client software ' or attached order wire (such as IP-based dialogue circuit) mobile phone dedicated and that be equipped with voice-mail system.In fact, according to this method, the terminal use can browse dialogue with voice mail, and the user therefrom can be found to be him and stay what message, thereby can select message to show.Can come display message according to request.The IP dialogue line that this method need adopt the special-purpose terminal user's set and be equipped with voice-mail server.

U.S. Patent No. 20020146097 discloses a kind of method, Apparatus and system that is used for short speech sound message (SVM), and this message transmits as a kind of SMS message, a kind SMS message or a kind of instant message.It is one of following that the method for operation that this patent application is recommended comprises: adopting MMS (Microsoft Media Server) Protocol in new user terminal and network; Utilize existing SMS ptp services device, and Packet Data Unit (PDU) is connected into one, thereby form short speech sound message; Provide voice to the recording messages in the text converter, and provide text, thereby show as message to speech convertor; Perhaps upload sending voice message at data network.

Disclose a kind of device and method among the Canadian Patent No.2355420, it is used for coming transmission information by electric network, transmits with the form of the user-user voice message service between the mobile phone user.In the preferential execution mode of this invention, system comprises a voice SMS server and a using user interface layer that is coupled with graphic user interface (GUI) as a kind of voice SMS platform.This is invented based on following technology: based on the interface of browser, it is based on wireless application protocol (wap) or HTML or C-HTML; SIM application toolkit (SAT); And interactive voice is replied (IVR).

Do not disclose and existing standard network and the flexibility with whole terminal uses of end user device adapted and the scheme of real-time availability among U.S. Patent application No.20020146-097 and the Canadian Patent No.2355420.

Therefore, needing a kind of conventional art non-existent real-time phonetic transmission of messages of institute of exploitation and voice message retrieval method and system, if can be a kind of very big progress like this.

Summary of the invention

The present invention discloses a kind of new instant (immediately) voice message transmission (IVM) method and system.Part IVM method disclosed herein is used for acknowledge message and receives or non-reception.The difference of IVM method disclosed herein and traditional immediate voice communication method (such as the PPT method) is, can be easy to be used for the existing terminal use's telephone device of all cellular phone networks and wired telephone network and all.

The invention provides a kind of system in the communication network, it is used for the real-time phonetic transmission of messages, comprise an IVM server (hereinafter describing in detail), it receives at least one speech message section simultaneously from the calling party, and this at least one speech message section is transferred at least one targeted customer; Also comprise a switch, itself and IVM server join, be used for communicating between calling party and each targeted customer and the IVM server and between calling party and at least one targeted customer, wherein, each speech message from above-mentioned calling party can pass through communication network, is given at least one targeted customer by instantaneous transmission.

The invention provides a kind of method, be used for from above-mentioned calling party, by communication network at least one targeted customer's relaying real-time phonetic message, this method comprises the following steps: at least one IVM server, receive at least one speech message section from the calling party, and utilize receiving step simultaneously, transmit at least one voice segments at least one targeted customer.

The invention provides a kind of method, be used for instant retrieval and pass through the speech message of IVM server to targeted customer's transmission from the calling party, may further comprise the steps: the targeted customer receives the notice that the specific real-time phonetic message of expression has sent from the IVM server; The targeted customer directly visits this particular message.

The invention provides a kind of real-time phonetic transmission of messages (IVM) server, comprising: receive at least one speech message section from first user, and simultaneously this at least one speech message section is sent at least one second user's mechanism; Also comprise a communication agency that is used for the IVM server, be used for communicating with first user and at least one second user.

The invention provides the terminal temperature difference terminal technology that is used to utilize existing standard cellular telephone and PSTN network and standard, send the system and method for real-time phonetic, fax and Multimedia Message.Preferably utilize " button " mode, and adopt folding, message is sent to the terminal use, thereby make the user in record, listen to message, and can utilize simple function (such as the button on the mobile phone) to retrieve the message that is recorded.The user can also switch to two-way entirely (full duplex) black phone conversational mode.

The invention provides a kind of speech calling (VP) that has improved, VP combined with the real-time phonetic messaging service of this paper.Like this, can make the IVM business expand to the speech calling device.The telephone subscriber needs storing call number, and it comprises: (a) instant message transport service number, and (b) speech calling server number, (c) targeted customer notifies from a phone call identifier.When stirring this phone number, the IVM server just is connected to the speech calling server, a kind of simple real-time phonetic call service directly perceived is provided, thereby can starts it from the telephone device of routine.

Utilize the present invention, can be to not having the PTT phone or not being that the telephone subscriber of PTT service-user is transmitted PTT message.Its method is, sends PTT message to the IVM server, and changing this message simultaneously is IVM message, and sends to any telephone subscriber.The present invention can make each telephone subscriber send IVM message to the IVM server, and it changes this message is the PTT form, and sends to the PTT system.The PTT system sends this PTT message to the specified PTT user of telephone subscriber.

The invention provides a kind of private dialup characteristic (method), it can transfer immediate news to IVM user, and this business can be implemented by existing telephone network, particularly adopts the network of SS7 signal system.This characteristic can be set up real-time phonetic message, starts the voice dialogue with the targeted customer simultaneously.Such as, dialing " 152 ", and then this telephone subscriber's that dials phone number, such as 152-054-123456, then begin the instant dialogue with the IVM server, thereby can start the IVM dialogue with the 054-123456 telephone subscriber simultaneously.In this embodiment, " 152 " are special-purpose " IVM prefixes ", and it represents that to switch this dialogue is a kind of IVM dialogue, thereby should be transferred to the IVM server.

Preferably include a dedicated notification with targeted customer's voice dialogue, thereby make the targeted customer know that this dialogue comprises a real-time phonetic message communicating the targeted customer.Utilize the IVM server, the calling party can set up his/her message, and the targeted customer can hear this message simultaneously.During this is set up, can notify his/her message whether to be listened to the calling party, method is to insert a dedicated notification (such as " beeping sound ") to the voice dialogue that the calling party utilizes the IVM server to be carried out.Also can behind the voice dialogue that the calling party notifies his/her message to finish he and IVM server the calling party, be listened to.Can utilize SMS or can carry out this notice by the message that the calling party was set up and sent to the IVM server.Calling party and targeted customer can be connected with the IVM server, do not have phone and the bi-directional communication channel between them, although this channel can easily be set up.Like this, the IVM business is that a kind of content-based calling triggers or content-based call screening service, that is, decide connection phone (call out and trigger) still to disconnect (call visor) according to message content.Utilize the IVM business, the calling party can select (adopting different dialing) to make him send real-time phonetic message in advance, still makes he and targeted customer carry out the routine conversation.Utilize new dial technology disclosed herein, it is to adopt the transmission of messages mode that user (calling party and targeted customer) can select when beginning to talk with, or conversational mode, because different conversational mode numbers and transmission of messages number are arranged.Can be to real-time phonetic message establishing time restriction (such as being no more than 2 minutes etc.).

Utilize the method and system here, can set up a kind of single videoconference of presiding over the meeting of special use.The single user of presiding over the meeting first talks about " please participate in a conference " this real-time phonetic message, continues as normal videoconference then.After sending " please participate in a conference " this short message to a plurality of users, the targeted customer just can participate in a conference with other user by the key button on the mobile phone.

The present invention also discloses a kind of voice and/or fax and/or instant search method of real-time phonetic message and system.This system can directly visit special sound and/or fax and/or multimedia and/or unified message, need not to listen to message and/or the system's greeting and/or the system operation indication of front.After the user receives his/her notice, notify such as SMS, write above: " you have the new speech message from phone number+972 3 123456 (and/or fax) ", the user can call out above-mentioned voice-mail system, utilizes the information (being number+972 3 123456) in the notice simultaneously herein.For " immediately " retrieval, this notice should be " dynamically ", such as the SMS that has " dynamically " ringing number 153 972 3 123,456 1997.In this embodiment, " 153 " are prefixes, it tell switch this be the instant retrieval of a real-time phonetic message.Switch will send this calling to the IVM server, but different with " 152 " prefix of the above-mentioned server of visit." 152 " expression message is set up dialogue, and " 153 " then represent the message retrieval dialogue.The IVM server has all the calling of " 153 " prefix and calls out as a kind of retrieval." 1997 " represent suffix, are used to specify the particular message of instant retrieval.Calling party's number with after suffix combines, can be shortened suffix, because under this occasion, the message by this calling party's message only specified in suffix, rather than all message message in the system.

SMS text (content) example is as follows: " you have one from 972 3 123456 real-time phonetic message; For instant retrieval, please stir this sender of the message's number ".Press CALL or SEND key on the mobile phone, the user just can utilize this number in the SMS.

Utilize normal voice of the present invention, fax, and the instant search method and the system of real-time phonetic message, directly visit has immediately become the real-time phonetic message of not hearing (not listening to) of voice mail message.Its method is: when from the IVM server to other memory during such as voice-mail system transmission IVM message, the IVM server just can communicate with other memory (being voice mail under this occasion) server, thereby obtain special-purpose designator, be used for instant this message of visit in new memory.Receive (target) user and need not to know whether this message has been transferred to other memory.The user adopts Dialing Method to visit immediately and is stored in the interior message of IVM server.If message is transmitted, then the IVM server still can be visited its also instant playback.In addition, be stored in such as each message in the conventional memory systems of Voice Mailbox and can obtain an instant access indicator, can send above-mentioned dynamic notice to receiving the user, thereby make him can retrieve this message immediately, and need not to adopt the IVM server.

The present invention is applicable to various cellular telephony and telephone technology.Compared with prior art, the present invention preferably adopts circuit switching network, implements the real-time phonetic messaging service, thereby the high quality transmission voice are provided.

Description of drawings

With reference to accompanying drawing the preferential execution mode example of the present invention is elaborated.Accompanying drawing only is used for explanation, does not constitute qualification.Although the present invention has been described in a preferred embodiment, do not limit spirit of the present invention and scope.With reference to following explanation and accompanying drawing, can further understand structure, operation and the strong point of the preferential execution mode of the present invention.

Fig. 1 a is the block diagram of the basic preferential execution mode of real-time phonetic transmission of messages of the present invention (IVM) system;

Fig. 1 b represents each IVM number example;

Fig. 1 c represents a plurality of targeted customer IVM numbers;

Fig. 2 a represents the preferential execution mode key step of the IVM flow graph of IVM of the present invention " button " function;

Step details in the flow graph of Fig. 2 b presentation graphs 2a;

The IVM additional treatment step that sends among Fig. 2 c presentation graphs 2b;

Fig. 2 d represents the flow graph of preferred implementation key step of the real-time phonetic transmission of messages of the instant search function of IVM of the present invention;

The step details of flow graph among Fig. 2 e presentation graphs 2d;

Fig. 3 represents the another kind of execution mode of IVM of the present invention system;

Fig. 4 represents to send under the occasion of message to a targeted customer, the flow graph example of IVM server-calling party's notice;

Fig. 5 represents to send under the occasion of message to a plurality of targeted customers, the flow graph example of IVM server-calling party's notice;

Fig. 6 represents the another kind of execution mode of IVM of the present invention system, comprising except Fig. 1 and shown in Figure 3 a plurality of free part;

Fig. 7 represents the another kind of execution mode of IVM of the present invention system, and wherein, the IVM server is connected with IP (data) under the voip technology;

Fig. 8 represents the another kind of execution mode of IVM of the present invention system, wherein, and IVM server and sub-PTT system and/or be connected based on the PTT of VoIP.

Preferential execution mode describes in detail

The present invention discloses a kind of method and system that are used for real-time phonetic transmission of messages and voice message retrieval.

Fig. 1 a is the block diagram of the basic preferential execution mode of real-time phonetic message delivery system 100 of the present invention.This system comprises a calling terminal user device (calling party) 102, it is coupled to real-time phonetic message (IVM) server 106 by telephone wire or VoIP switch 104, and this server is installed on phone (cell phone or telephone) line or the voip network 108.The calling party can be connected to one or more target subscriber device (" targeted customer ") 110 by switch 104.Can prove that with reference to the explanation that the targeted customer did the present invention also is applicable to a plurality of users.Calling party and target subscriber device can be cellular handset (simulations and/or digital 2G, 2.5G or 3G), and telephone or voip device can free memories, are used for number storing.Following, all these devices all are called " mobile phone ".Distribute a real-time phonetic message number to each user, details are following.It has represented main new features of the present invention.After stirring targeted customer's IVM number, can set up (triggering) dialogue immediately with IVM server 106, thereby make the calling party set up a real-time phonetic message.Simultaneously, server 106 is set up dialogue with one or more targeted customers.The message part of being set up by the calling party (section) is transmitted (merging) by the IVM server and gives the targeted customer, and the calling party still can set up other section simultaneously, and this point is different from known existing voice message technology.

Below explanation can set up IVM and the dialogue of setting up between IVM server and the targeted customer is first key property of IVM dial system simultaneously by the calling party.Storing message section and to merge to the targeted customer be second key property simultaneously, it is " the section storage a merges " module 120, is arranged in the IVM server 106.Module 120 is used to discern the form of received message, and stores this message with the form of regulation, such as MP3 format.Module also is used for storing the message of the section with specific length, and before the IVM server receives entire message, these sections is merged (transmission) to the targeted customer.

System 100 can comprise free " instant retrieval " module 122, best (but be not must) is arranged in the server 106.After being provided with it, module 122 just provides " dynamically " notice (such as " dynamically " Caller ID or SMS) to the targeted customer.After " button " lost efficacy, perhaps when he visited a message of having listened to and having preserved, this notice can be used by the targeted customer.By this notice, the targeted customer can visit the message of being preserved immediately.In the present invention, " dynamically " mean a number system that can carry out the instant retrieval of particular message.System 100 can also comprise a block of state 326 on the throne, and it preferably is arranged in the IVM server, is used to provide targeted customer's state, and details are following.

Module 122 is used to discern the message of being stored, and indicates these message, thereby can immediately retrieve out.In addition, this module also can be set up dynamic notice.The IVM server need not to store IVM message.Such as, if the targeted customer has listened to message in set-up procedure, and do not require to preserve it or transmit it, just then this message can be deleted.Under this occasion, the IVM server only plays a part a buffer, rather than the effect of memory.In addition, the operator can stipulate not store IVM message, and only cushions, and only listens to it in set-up procedure.

Fig. 1 b represents each IVM number example (such as the dialogue between calling party and the targeted customer).Fig. 1 c represents a plurality of targeted customer IVM numbers (dialogue between calling party and a plurality of targeted customer).After calling party's dialing, switch just becomes its identification a calling that sends to the IVM server.Before this end of message, promptly in server before the record end, the IVM server is identified as " button " instant message (the instant transmission) with it, and the phone number in IVM number sends to the targeted customer.Each IVM service number can comprise two or three parts.Comprise an IVM prefix 152 and targeted customer numbers 154 for the IVM of two parts number, such as 152 054 123456, wherein, " 152 " are prefixes, and 054-123456 is targeted customer number.Same with telephone network, when increasing prefix, but zero (0) of digits deleted front.Therefore, targeted customer numbers 154 also can become 54123456.Generally speaking, if comprise three parts 152 (IVM prefix), 154 (targeted customer number) and 156 (the IVM suffix is such as " 789 "), shown in Fig. 1 b, then prefix or suffix all are identified as dialogue the IVM dialogue.That is, phone or VoIP switch can adopt prefix or suffix to notify to the IVM server and transmit this message.Utilize part 154, IVM server ' request ' phone or VoIP switch immediately is connected with the order label.Can be visited immediately for targeted customer's IVM number, thereby begun dialogue immediately." 152 ", " 154 " reach " 156 " and can also represent the IP address, and have IP address format (can regard 172.24.204.205 as such as " 152 ").

The content of table 1 expression phone memory.The number of being stored is IVM number, and its prefix is " 152 ".Dial behind each number, just begin to transmit IVM to user with following prefix number.

Real-time phonetic message-mother ... ..152 054 123456 real-time phonetic message-fathers ... ..152 054 654321 IMVM salons ... ... ..152 053 334455 IMVM get-togethers ... ... 152 053 576632

Table 1

If a plurality of (or " group ") targeted customer is arranged, preferably also have three parts a plurality of targeted customer IVM numbers, shown in Fig. 1 c.In other words, comprise an IVM dialog identifier, a multiple target user identifier, each targeted customer's phone number or IP address (such as system) a plurality of targeted customer IVM numbers based on the internet.First 160 " notice " phone or VoIP switch represent that this dialogue is a kind of IVM dialogue.Second portion 162 notice IVM servers represent that this is the IVM session request between a calling party and a plurality of targeted customer.Third part 164 comprises the phone number that the targeted customer is all.Whole phone number of all targeted customers can directly be imported or be isolated by symbol one by one.

Shown in Fig. 1 c, can be 152*054 123456#054 765432#053234876 multiple target user IVM number.Wherein, " 152 " (160 part) expression " beginning IVM dialogue "." # " (162 part) expression and a plurality of terminal uses' dialogues, the isolation between " # " expression different members phone number (three numbers 054 123456,054765432,053 234876 form 164 parts at this).Can be saved in calling party's device for a plurality of targeted customer IVM numbers, its name is called " IVM is to my classmate ".In addition, can key in certain number then such as 777, stipulate that the user organizes by dialing 152 to the IVM server.They will obtain an IVR (interactive voice response), thereby be introduced into group membership's number.Next, this group will obtain a group identifier, such as " 54321 ", by stirring such as 152 54321, be IVM message of full group message then.Can also visit IVM server (WEB interface) all the time by the internet, and stipulate that the user organizes.

At the IVM session, the IVM server is included in during between calling party and the targeted customer all communicate by letter as a passage.Yet Any user (target or calling party) can be asked IVM server conversion communication mode, promptly enters two-way telephone from the IVM dialogue and calls out (two participants), perhaps enters Conference Calling (participants more than two).Under this occasion, the calling party presses (such as pushing ##) behind certain key, and the IVM server just can signal to phone or VoIP switch, thereby starts bi-directional call or Conference Calling.

The IVM server can recording messages, thereby during linking to each other, shows to all users that are attached thereto at any time.This message can instruct calling party and targeted customer to use various functions, thereby by pushing certain key, regular voice call dialogue is set.

The IVM server can have the function of restriction real-time phonetic message-length, thereby prevents to cause the telephone network overload because of real-time phonetic message is long, and the IVM server can stop the operation of IVM afterwards in the length that is limited (such as 2 minutes).Next send notice to the calling party, thereby set up no longer than the message during limiting.

Fig. 2 a represents the preferential execution mode key step of the real-time phonetic method for message transmission flow graph of IVM of the present invention " button " function.It is included in step 200, receives at least one speech message section from the calling party in the IVM server, and in step 202, receives simultaneously and this at least one voice segments is merged at least one targeted customer.Fig. 2 b represents the details of these steps.

Shown in Fig. 2 b, step 200 also comprises following content: in step 210, after the calling party carries out IVM " button " operation, provide targeted customer's IVM number (promptly setting up the signal dialogue) to the IVM server by switch.In step 212, utilize this number, the IVM server visits (promptly setting up voice dialogue) by the calling party.After the visit, the IVM server sends notice to the calling party, and such as too sound, representing to the calling party can opening entry message.In step 214, carry out two processing simultaneously: the message that the IVM server record is provided by the calling party (utilize segment memory and merge module 120), and while access destination user.The IVM server continues record and storing message section, till the calling party sends entire message.

Shown in Fig. 2 b, step 202 also comprises following content: the targeted customer can reply also and can not reply the IVM server after by its visit.If the targeted customer replys,, transmitted until entire message just then the IVM server merges the segment information of having stored in step 216.The targeted customer can transfer to calling party's full duplex at any merging phase and talk with (step 218).If the targeted customer has replied IVM message, then the calling party can push certain key on the mobile phone at any time, thereby converts the IVM dialogue to the two-way telephone talk.The user can announcement server, and he is ready to carry out the full duplex dialogue with other people.Can be by carrying out this notice such as DTMF (dual-tone multifrequency) signal, method for building up is an any key of pushing mobile phone.Also can carry out other notice, such as, in the IP phone based on any instruction of the numeric data code that produces by user mobile phone.After obtaining notice, the IVM server connects the user to the full duplex dialogue by server, perhaps indicates phone (or VoIP) switch, directly connects the user to the full duplex dialogue by switch.

The targeted customer also can processing messages, such as storage it, reply it or transmit it, as described in the step 248-258 of Fig. 2 c.If the targeted customer does not reply server (step 215), just server comes processing messages according to pre-defined rule.It is included in the storage of IVM server memory, is transferred to voice-mail system or sends IVM message again.Such as, if message still is stored in the IVM server, just then message instant playback.If message is not stored,, dynamically retrieve (instant playback message) just then the IVM server is got in touch voice-mail system, perhaps do not implement any " dynamically ", and only the chained search user to voice-mail system (carrying out normal message retrieval).The user is access voicemail all the time, and retrieves existing message.If message is in the voice-mail system, the user can only listen to it.

Fig. 2 c represents that the IVM processing flows to details among the present invention.After beginning to handle, the calling party selects (or " key entry ") number in step 232, and pushes " transmission " key on the mobile phone.In step 234, set up being connected between calling party and the IVM server immediately.The IVM server provides affirmation (such as " advancing " notice) to the calling party in step 236.Next implement two steps (identical with 212/222) simultaneously: the calling party writes down his message in step 238 in the IVM server, the IVM server is step 240 call targets user.Check in step 242 whether the targeted customer replys this calling.If reply (" yes "), just the IVM server shows the message part (section) that has write down in step 244 to the targeted customer.The targeted customer can push dtmf key on the mobile phone in step 246 and select a option in six: preserve message in step 248, perhaps: reply real-time phonetic message in step 250, perhaps: if more than one targeted customer is arranged, step 256 reduction into possession user, be calling party and all targeted customers, perhaps: message is sent to other user as IVM in step 252, perhaps: in step 254, set up instant full duplex telephone conversation with the calling party, perhaps: in step 258 deletion message.The targeted customer also can end dialog.

If the targeted customer is answering call (is " No " in step 242) not,, demonstrate the message that is write down when visiting by the targeted customer then in step 260, perhaps, if not visit at the appointed time, then the message that is write down can send voice mail in step 262, and end process.

Fig. 2 d is the flow graph of two key steps of preferred implementation of the real-time phonetic transmission of messages of the instant search function of IVM of the present invention.It comprises by the targeted customer and receives one " dynamically " notice from the IVM server that expression instant message (voice, fax etc.) has sent him in step 264, and directly visits specific instant message in step 266.Fig. 2 e represents these step details.

Before step 264, the IVM server sends " dynamically " to the targeted customer and notifies, such as " caller ID ": " from the real-time phonetic message of ABC#XYZ*W054 123456 ".Here, " ABC " expression is to the access code of the instant retrieval module of IVM of the system of IVM server (being module 122) or other energy storing message.The unique identifier of " #XYZ " expression particular message, " * W " represents type of message (voice mail, MMS message, unified message or IVM).Mean voice mail message such as W=1, W=2 means MMS message, and W=3 means unified message, and W=4 means real-time phonetic message.If the targeted customer does not see Caller ID, thereby lose (not replying) incoming call IVM message, the targeted customer who then sees ' the real-time phonetic message of losing ' notice can read institute and lose the real-time phonetic messaging list of (answer), comprise prefix (step 276), and can manually stir the prefix number of particular message, thereby retrieve its (step 278) immediately.In step 278, the targeted customer also can push ' DIAL ' key or ' CALL ' key of mobile phone, observes ' being lost ' message informing simultaneously.At this moment, mobile phone will be stirred prefix number automatically.

This notice can be a SMS message, as hereinafter describing in detail.It is a Caller ID or SMS message that the targeted customer selects this notice in step 270.If SMS message (step 272), then the targeted customer can read message in step 280, thereby at step 282 visit SMS sender's number, and connect the IVM server immediately with the message retrieval pattern in step 284.If Caller ID notice (step 274), then in step 276, Caller ID is shown on targeted customer's the mobile phone, and the targeted customer is connected to the IVM server in step 284 then at the shown number of step 278 visit.Carry out 285 inspection by the IVM server, whether acknowledge message stores in the IVM server.Message can deposit memory module 623 (referring to Fig. 6) in, is used for later instant retrieval.If store, the targeted customer directly visits and retrieves this message in step 287.If not storage, the IVM server will check whether this message is transferred to other storage server (not shown in the step 289).The voice-mail server (not shown) is coupled to server 106.In addition, Multimedia Message also can be saved in (not shown) in the MMS server, and unified message can be saved in (UMS) (not shown) in the unified message system.For these servers and with being connected of phone or VoIP system or network, the insider is known.Under sure occasion, whether the IVM server is also checked to have with the dynamic of memory services device in step 292 and is connected.If there is this connection (yes), just then the IVM server provides the message id stored number in step 296 to storage server, thereby can visits this message immediately, and be shown to the targeted customer.Otherwise, just the targeted customer is connected to storage server by the IVM server, and is guided by the menu of storage server, shown in step 294.If in step 289, message is not transferred to other storage server, and then retrieval process finishes in step 289, carries out the retrieval of " delay " instant message.

" instant retrieval " means direct visit special sound and/or fax and/or multimedia and/or unified message, and need not to listen to message and/or the greeting of system and/or the operation indication of system of front.Implement this function by instant retrieval module 122.

After step 276, if message still is stored in the IVM server, message is instant playback just, if message is not stored, then the IVM server connects voice-mail system, dynamically retrieves (message instant playback this moment), perhaps the IVM server is not implemented " dynamically " activity, chained search user is to voice-mail system (carrying out normal message retrieval this moment), and the user is access voicemail all the time also, and retrieves any existing message.As mentioned above, can not utilize the IVM server this moment.If message is in the voice-mail system, the user can hear it.

Increase additional function, the fundamental system shown in can following expanded view 1a.

Fig. 3 represents the another kind of execution mode of real-time phonetic message system of the present invention.System 300 comprises the unit that Fig. 1 a system 100 is all, and has increased free server on the throne 302.Utilize server on the throne, the user can stipulate whether can receive message.The known server on the throne of insider.Existing device on the throne is by ICQ, Odigo, Converse (' Next2Me ') and AOL (AOL ' messenger ').The GMS cell phone system is included in the IVM, and server on the throne can connect one family location logger (HLR) 306.Server 302 on the throne is coupled to IVM server 106, and each user can stipulate his/her parameter on the throne.Can adopt another kind " dynamically " numerical system, such as dialing " 152#0 ", the user is defined as him " off-line " and dialing " 152#1 ", and the user just can be defined as him " online ".HLR stores the information of relevant cellular telephone subscribers.Existing standard is the switching of targeted customer's mobile phone.The break-make conversion is logined by HLR.Server requests HLR on the throne obtains this information, and used as (property obtained) on the throne standard.

Parameter on the throne is a kind of selection user selection mode, the ability or the wish of expression retrieval real-time phonetic message.This state can comprise ' online ', and it means that the user can retrieve IVM; ' send me a message ', it means that the user asks to receive real-time phonetic message; ' off-line ', it means that the user can not receive real-time phonetic message.Can stir special-purpose number, stipulate state on the throne, can remain in targeted customer's the device memory, can dial rapidly.This special use state on the throne number preferably includes two parts, and first is above-mentioned IVM prefix.Second portion is a code, the state on the throne of expression IVM server.If the IVM server receives status command on the throne,, and upgrade database in the server (not shown) on the throne just it communicates with server 302 on the throne.

Lets call user wants to upgrade state on the throne to ' off-line '.This subscriber dialing 15,2#*,111 054 987654.IVM prefix " 152 " tell telephone exchange this be IVM dialogue, this dialogue is connected to the IVM server." #* " tell the IVM server this be a state update instruction on the throne.The IVM server is set up a communication session with server 302 on the throne." 111 " tell server user on the throne to be thought of as to be ' off-line ' state.The user discerns (be 054 87654 this moment) by oneself caller ID or the numeral behind the state on the throne.Server on the throne in database is that 054 87654 user's state on the throne is updated to ' off-line ' state with phone number.If utilize Dialing Method to be used as characteristic on the throne, perhaps obtain state on the throne from HLR, server then on the throne can be the module in the IVM server.Before setting and one or more targeted customers' real-time phonetic message conversation, the IVM server can be checked each targeted customer's state on the throne, no matter be sole user or group user.If state on the throne is ' off-line ', the IVM dialogue then is not set, speech message will store in the IVM server, till the targeted customer can carry out the IVM dialogue.If the targeted customer can not carry out IVM dialogue, then notification call user during setting up IVM.This is notified and preferably inserts as a special beeping sound, and sends to the calling party by the IVM server.

Fig. 4 represents the flow graph example of IVM server-calling party's notice.The IVM server sends this notice to the calling party who IVM message is sent to the targeted customer.Behind the voice dialogue of setting up between calling party and the IVM server, the IVM server is that calling party (102) provides ' advancing ' signal (beeping sound etc.) in step 402.The calling party is in this message of step 404 record.In step 405, the IVM server is checked targeted customer's state on the throne simultaneously, and method is to communicate with server on the throne (302 among Fig. 3).If the targeted customer is in ' off-line ' state, can not receive IVM message, just then the IVM server utilizes voice signal (utilizing the beeping sound of a string quick repetition) to notify the user in step 420.Can pass through the IVM dialogue between short-text message (SMS) and IVM server and the calling party, send IVM server-calling party's notice.Can start this dialogue by the server of receiving record verbal announcement.In the SMS notice, the foundation of IVM server is communicated by letter with SMSC605's.Notification text message can store in the IVM server, and via SMSC, sends to the user as text SMS message.In telephone network, SMSC is connected with telephone exchange, as shown in Figure 6.

If the targeted customer is ' online ', can receive IVM message, then the IVM server is step 406 call targets user.At this moment, the targeted customer can select: reply incoming call message in step 410, in step 412 refusal incoming call message, perhaps allow the phone sky ring (will be sent by the IVM server and be notified to the calling party this moment).

The IVM server can ask switch to notify its targeted customer to reply dialogue.At this moment, the IVM server can step 414 with the notification call user (such as with calling party's dialogue in insert a specific beeping sound): the targeted customer has replied dialogue or has received message.The IVM server can be from the talk time (CDR-call out during login) of switch reception with the targeted customer.If this time is similar to the former message time of calling party's message, just then the IVM server can make this dialogue not only be replied, and this message is also listened to.If the targeted customer has received incoming call IVM message (such as ' end ' key of pushing on the mobile phone) in step 412, just then the IVM server can come the notification call user by voice signal (such as too sound) in step 416.The targeted customer can stipulate one ' invisible mode ', and wherein, the calling party can not receive the relevant notice that sends to targeted customer's message sink and rejection etc. from the user from the IVM server.Can by with the particular number that dials of method like the state class on the throne, carry out aforesaid operations.

Fig. 5 represents to send under the occasion of message to a plurality of targeted customers, the flow graph example of IVM server-calling party's notice.In step 502, as mentioned above this message is sent to a plurality of calling parties.Because each targeted customer can hear that incoming call message is (such as the first answer after a tinkle of bells at different time, second people replys after three times the tinkle of bells etc.), thereby need to adopt distinct methods to come notification call user real-time status, receive (listening to) or refusal such as message.When all targeted customers uppick IVM message, after perhaps passing through at the fixed time, can send this in step 504 and notify the calling party.Under latter's occasion, IVM can the recognition objective user calling party of this message of uppick and the targeted customer calling party of this message of uppick not.In step 506, utilize one of above-mentioned steps to send this notice.

Fig. 6 represents the another kind of execution mode of IVM of the present invention system 600, comprising except Fig. 1 and shown in Figure 3 a plurality of free part.These free parts can respectively or make up and append in the basic system configuration shown in Fig. 1 a.Such as, system 600 can comprise one with the voice of IVM server communication and/or text paging system 602, one receive page message (voice or text) and sometimes can be from paging system 602 by paging system to the text beeper 604 of calling party's reply voice or text message, a free short message service server center (SMSC) 605.SMSC605 and IVM server 106 are coupled, and in phone or the voip network such as network 108, also are coupled with phone or VoIP switch 104.System 600 can also comprise one be used for speech message convert the sound identification module 606 of text message, speech calling module 608, text-voice module 610, SMSC module 612 to, an IVM sets up module 614.These modules are preferably disposed in the IVM server.Network 108 can also be coupled with other phone or voip network 630.

The calling party can stir an instant message access number (such as 152), and dialling to speech calling message then is unique number (such as 99999), and the dialing target is notified from a phone call user number (identification code is such as 3963).If paging system is a speech calling system, then the IVM server is speech calling message (having the speech calling form) with this message conversion in speech calling module 608, give speech calling system 602 with this transmission of messages then, this system utilizes this targeted customer's number, and his/her message is transmitted as speech calling message.

In order to transmit text message, at IVM access code (such as 152) afterwards, dialing is unique number (such as 88888) to the text page message, and the target that dials is then notified from a phone call Subscriber Number (such as identification code 4175).Sound identification module 606 is used for converting speech message to text message.If the text paging system has back function (text response), just then transfer to the IVM server via text paging system 602 from the response text message of text beeper 604.Text message becomes voice by module 610 from text-converted in server, and converts the IVM form to by module 614.This message sends to the calling party as IVM message.When text SMS message sends to calling party or targeted customer, and when SMSC number of this message be when belonging to the number of SMSC module 612, to need text-voice module 610.After specifying the SMSC number of " belonging to " IVM server (by module 612), the message that just can in SMSC module 612, receive text SMC message, be converted to the message of voice, be converted to the IVM form and give the specific user as IVM message by the IVM Server Transport by module 614 by text-voice module 610.The another kind of occasion that text need be transferred to particular module is: text message is the text message of IP-based text message (such as ICQ message or email message) or other type.Under this occasion, ICQ or email message be via the IVM server, and utilize this number method to send the targeted customer to.Such as, the IVM server can have a free email domain, such as " IVM.com ", each user can have an addresses of items of mail, if the user receives an Email, the IVM server will utilize text-voice module such as " 123456@IVM.com ", and it is converted to IVM message.Under the ICQ occasion, the IVM server can be identified as a user with a plurality of ICQ numbers.Belong to a different targeted customer each ICQ number, and store in the interior database of IVM server.If ICQ user sends ICQ message to one targeted customer, then ICQ message will be reached for the IVM server of this ICQ user's login.Next the IVM server converts this ICQ text message to speech message in text-voice module, and it is sent to as an IVM message represents this ICQ number targeted customer at IVM data in server Ku Nei.

If the IVM server has sent the IVM message that need prepare such as notification message in the IVM server, then adopt IVM module 614.This module also can provide IVM form to text message that is converted into IVM message or speech calling message.

Under alternative occasion, the telephone subscriber may wish that sending one to ICQ user was the message of speech message (IVM) originally.ICQ user can be the IP device 704 (Fig. 7) of the instant text message software of utilization a such as ICQ.In fact, can provide a unique phone number (being used to receive real-time phonetic message) to each ICQ user.This phone number belongs to the IVM server that receives this IVM message, and also has a tabulation that is used for regulation phone number and ICQ number.The IVM server converts this speech message to text by module 606, and via IP territory 702 (referring to following Fig. 7 explanation), text message is sent to IP server 704 (referring to following Fig. 7 explanation).

If one or more targeted customers receive real-time phonetic message and can not reply (such as in the meeting-place) loudly, then can on each mobile phone, demonstrate IVM, such as: " from ... send a real-time phonetic message ".The targeted customer can reply by SMS.Can utilize the number of the sender in " caller ID " to reply SMS message.

The IVM server also can comprise " matching module " 650, and the user can utilize it and utilize server via the internet or via call and IVR (interactive voice answer), and foundation makes the IVM server beam back the standard of IVM message.Under this occasion, the IVM server can in time send IVM to a plurality of users, and these users can set up a kind of double-directional speech dialogue immediately between them.

The IVM server also can comprise " dynamically a chargeing " module 660, and it makes telephone system charge for the IVM business provides ' dynamically ', selects to set up two-way telephone such as the targeted customer after receiving IVM message and calls out this occasion.Dynamically accounting module is notified the Fare Collection System of telephone system: this moment is chargeable to liking the targeted customer.

Any one execution mode of system of the present invention also can comprise one for each user provide mobile phone dedicated 670.Mobile phone 670 comprises one group of key, and it comprises " special use " key, such as the special-purpose SMS key of special I VM key 672,674, a special-purpose PTT key 676 etc.The calling party selects a target phone number, pushes the dedicated array of keys that is used for required function.Like this, push IVM key 672 after, just can make the calling party send IVM automatically to the targeted customer, after pushing SMS key 674, just can make the calling party send SMS automatically to the targeted customer, push PTT key 676 after, just can make the calling party send PTT message to the targeted customer automatically.Also like this to mail, call (voice and text), instant IP text message (such as ICQ) etc.This group key can provide the mobile phone operation based on menu.

Fig. 7 represents the another kind of execution mode of system of the present invention, wherein, and IVM server and 702 free connections of IP (data) territory.Real-time phonetic message sends to one or more IP devices 704 from user's telephone device, and it can be voip phone or personal computer (PCs), or has other device that data (IP) connect operation text or speech message software.The IVM server can be discerned the real-time phonetic message that sends to VoIP client, and its method is the suffix of number increase to calling party's dialing.This number can be the IVM access number, and such as " 152 " or IVM access number, the back adds the normal telephone number of this IP device.After this suffix, be Target IP user's IP address 192.168.100.11, wherein, can replace '. ', and adopt ' # '.The whole numbers that dialled can be 152 192#168#100#11 or 15,254 123456 192#168##11#11, wherein, the 54123456th, IP user's phone number of being distributed.If each IP user obtains special use (normal telephone) phone number or other IP identifier (such as e-mail address), then can omit suffix.Device can send real-time phonetic message to circuit-switch call (normal telephone) user by the IP address of assigned I VM server and targeted customer's phone number 704 (comprising the phone software client among the PC).

Being noted that the IP device can be the text device, such as ICQ among the PC or mail, also can be voip device, such as the VoIP software among the PC.If destination apparatus is text IP device (being that the targeted customer is specified to the text user), then preferably utilize sound identification module 606, initial IVM message conversion is become text message.Can distribute a phone number to each IP user.This number can be saved in the IVM data in server storehouse with this user's IP address.Telephone system 108 can be distributed to these phone number the IVM server, whenever the calling party sends IVM message to this phone number, the IVM server just receives this message, and converts thereof into above-mentioned text message, then it is sent to user 704 based on text IP as text message.If Target IP user 704 is a voip user (running on the VoIP software of PC), just then initial IVM message can not convert text message to.Database in the IVM server will upgrade according to IP targeted customer character (text or voice).This database comprises that one group is logined in the telephone for special use of IVM server number, utilizes it, and the IVM server can be implemented to be connected to each other with this of IP database.Can to the additional suffix of the number that dialled (such as, to the additional suffix * 01 of text user, to the additional suffix * 02 of voice user), thereby provide a kind of information to the IVM server, the expression targeted customer is text user or voice user.

Fig. 8 represents the another kind of execution mode of system of the present invention, wherein, the IVM server comprises a PTT module 802, and is connected with sub-PTT system 804 or based on the PTT system 806 of IP (VoIP), thereby the PTT system sends and/or receive real-time phonetic message relatively.Can adopt other dialing format, such as adopting prefix " 154 " rather than dialing " 152 " prefix to carry out this connection (it shows that this is an IVM dialogue)." 154 " prefix is identified as a calling at the IVM server by telephone exchange.Yet the IVM server is identified as a message that sends the PTT system to " 154 ", additional PTT targeted customer 806 in back or VoIP PTT user's 812 number.

If PTT user 810 or VoIP PTT user 812 decisions send a PTT message to certain phone number, and if the PTT system this order label be identified as do not belong to the PTT login user, just then the PTT system sends to the IVM server with this message.The IVM server becomes the IVM form with this PTT type message conversion, and sends the message to required targeted customer.The IVM server also can be the PTT user with PTT module 802, and its relative PTT system receives and/or send PTT message (identical with PTT user 810 or voip user 812).Yet each IVM user preferably has unique " PTT " user number, and this number is logined as IVM number in the PTT system.Therefore, PTT message will be sent to the IVM server.The IVM server is furnished with one and PTT number and normal telephone matching databases, and each is with this uniqueness coupling is arranged per family.Therefore, the PTT message that is received will be received by PTT module 802, be converted into the IVM form then in IVM sets up module 614, and send to target IVM user.IVM user can reply this message, it needs the IVM server to convert this answer to PTT form (utilizing PTT module 802), and this answer sent to PTT subsystem 804 or IP PTT system 806, it sends to corresponding PTT child user 810 or VoIP PTT user 812 with this message.

In this manual, in the referenced subject matter scope of each publication, patent and patent application, with reference to this specification all publications, patent and the patent application that relate to.In addition, any reference in this specification quote or discern be not mean this with reference to constituting predecessor of the present invention technology.

In conjunction with limited execution mode, understand the present invention, but also can carry out various changes, improve and be used for other purposes the present invention.

Claims

1. the system in the communication network, it is used for the real-time phonetic transmission of messages, comprising:

A. a real-time phonetic transmission of messages (IVM) server, it receives at least one speech message section simultaneously from the calling party, and this at least one speech message section is merged at least one targeted customer;

B. switch, itself and described IVM server join, and be used between described calling party and described each at least one targeted customer and described IVM server and communicate between described calling party and described at least one targeted customer,

Wherein, pass through communication network, given described at least one targeted customer, it is characterized in that described system also comprises by instantaneous transmission from each speech message section of described calling party:

C. instant retrieval module, itself and described IVM server join, and be used for when not passing through communication network from each speech message section of described calling party, when being given described at least one targeted customer by instantaneous transmission, provide first dynamically to notify to described at least one targeted customer, described first dynamically notifies the notification target user can not pass through communication network from each speech message section of described calling party, given this targeted customer by instantaneous transmission, and provide the second dynamic notice of relevant described condition of information to described calling party, described condition of information is selected from described at least one targeted customer and rejects described message, and described at least one targeted customer receives described message.

2. system according to claim 1, wherein, described communication network is selected from telephone network and ip network voice call (VoIP) network, and described switch is selected from telephone exchange and VoIP switch.

3. system according to claim 1, wherein, described IVM server comprises a segment memory and merges module, receives and transmission when being used to carry out described at least one voice segments.

4. system according to claim 2, wherein, described telephone network is selected from cellular phone network and cable network.

5. system according to claim 4, wherein, described cellular network adopts and is selected from the first generation (1G), the second generation (2G), 2.5 generations (2.5G) or the third generation (3G) cellular telephony.

6. system according to claim 2 wherein, utilizes IVM number that distributes to each described user, carries out described switch and is used for the operation of communicating by letter between described calling party and targeted customer and the described IVM server.

7. system according to claim 6 wherein, is selected from each user IVM number and a plurality of targeted customer IVM number for described IVM number.

8. system according to claim 7 wherein, comprises a dialog identifier and a phone number each described user IVM number, perhaps, comprises a dialog identifier and Internet Protocol (IP) address each described user IVM number.

9. system according to claim 8, wherein, described dialogue identifier is selected from and is in described phone number or IP address prefix before, and is in the suffix after described phone number or the IP address.

10. system according to claim 9, wherein, described prefix and described suffix respectively comprise one three bit digital.

11. system according to claim 7, wherein, comprise an IVM dialog identifier, a multiple target user identifier and a phone number successively described a plurality of targeted customer IVM number, perhaps, the described IP address that comprises an IVM dialog identifier, a multiple target user identifier and each described at least one targeted customer for a plurality of targeted customer IVM number successively.

12. system according to claim 11, wherein, described IVM dialog identifier is one three bit digital.

13. system according to claim 2, wherein, described instant retrieval module is included in the described IVM server.

14. system according to claim 13 wherein, also comprises the Short Message Service Center that is coupled with described IVM server and described switch, wherein, described dynamic notice is selected from short message service (SMS) notice and dynamic subscriber's identifier (ID).

15. system according to claim 4 wherein, also comprises the state subgroup on the throne system with the coupling of described IVM server, and is used to provide described at least one targeted customer's state parameter.

16. system according to claim 15, wherein, described state subgroup on the throne system be selected from the block of state on the throne that is included in described IVM server and with the state server outside on the throne of described IVM server coupling.

17. system according to claim 16, wherein, described cellular network is the global system of a kind of mobile communication (GSM) network, and wherein said state server on the throne also is coupled with home location register.

18. system according to claim 2 wherein, also comprises a paging system, it is selected from text paging system and speech calling system, and described paging system and described IVM server are coupled, and described IVM server also comprises:

I. a sound identification module is used for speech message is converted to speech calling message,

Text-sound identification module of ii is used for speech message is converted to text message,

Wherein, described paging system is used to make described speech calling message and described text message to communicate with the paging system that belongs to described at least one targeted customer.

19. system according to claim 2 wherein, comprises that also a button promptly talks (PTT) module, it is included in the described IVM server, is used for transmission real-time phonetic message between described calling party and described at least one targeted customer.

20. a real-time phonetic method for message transmission comprises:

A. receive at least one speech message section by real-time phonetic transmission of messages (IVM) server simultaneously from the calling party, and this at least one speech message section is merged at least one targeted customer;

B. between described calling party and described each at least one targeted customer and described IVM server and communicate between described calling party and described at least one targeted customer,

Wherein, pass through communication network, given described at least one targeted customer, it is characterized in that described method also comprises by instantaneous transmission from each speech message section of described calling party:

C. when not passing through communication network from each speech message section of described calling party, when being given described at least one targeted customer by instantaneous transmission, provide first dynamically to notify to described at least one targeted customer, described first dynamically notifies the notification target user can not pass through communication network from each speech message section of described calling party, given this targeted customer by instantaneous transmission, and provide the second dynamic notice of relevant described condition of information to described calling party, described condition of information is selected from described at least one targeted customer and rejects described message, and described at least one targeted customer receives described message.

21. method according to claim 20 further comprises:

I., the switch a kind of and coupling of IVM server is provided, is used for communicating between each described calling party and targeted customer and the described IVM server and between described calling party and described at least one targeted customer;

Ii. provide a kind of unique real-time phonetic transmission of messages (IVM) number to each targeted customer;

Iii. described targeted customer visits described IVM server,

Wherein, this at least one speech message section being merged at least one targeted customer comprises:

Iv. in described IVM server, opening entry is also stored described speech message section, visits described targeted customer simultaneously.

22. method according to claim 21 is further comprising the steps of:

If c. described at least one targeted customer replys described IVM server, then the described real-time phonetic message section of having stored is merged to described at least one targeted customer, till entire message all is transmitted; Perhaps

If d. described at least one targeted customer does not reply described IVM server, then handle described real-time phonetic message in the IVM server according to one of following rule:

(1) stores up this real-time phonetic message in the IVM server memory;

(2) give voice-mail system with this real-time phonetic transmission of messages;

(3) send this real-time phonetic message once more.

23. method according to claim 22, wherein, described at least one targeted customer is the simple target user, wherein, the described step that provides IVM number step to comprise to provide two part numbers to described simple target user, this number comprises an IVM dialog identifier and a phone number, and perhaps, this number comprises an IVM dialog identifier and IP address.

24. method according to claim 22, wherein, described at least one targeted customer comprises a plurality of targeted customers, wherein, describedly provide IVM number step to comprise to described a plurality of targeted customers the step of three part multiple target Subscriber Numbers is provided, this number comprises an IVM dialog identifier, a multiple target user identifier and a phone number, and perhaps, this number comprises an IVM dialog identifier, multiple target user identifier and IP address.

25. method according to claim 22 wherein, after the step of the message section that described merging has been stored, is carried out following operation by described at least one targeted customer: turn to described calling party's full duplex and talk with, and handle described real-time phonetic message.

26. real-time phonetic method for message transmission as claimed in claim 20 also comprises:

A. the targeted customer dynamically notifies from IVM server retrieves described first, and this notice is provided for described targeted customer with the real-time phonetic message that is sent to the targeted customer by the calling party;

B. directly visit the described message that is sent to the targeted customer by the calling party by described targeted customer.

27. method according to claim 26, wherein, the described reception first dynamically step of notice comprises that reception is selected from the notice of Caller ID notice and short message service (SMS) notice.

28. method according to claim 27, wherein, the step of described receipt of call side ID notice also comprises the step that receives the access code that comprises the instant retrieval module of IVM, is used for the notice of the unique identifier of the described real-time phonetic message that is sent to the targeted customer by the calling party and type of message.

29. method according to claim 28, wherein, described type of message is selected from real-time phonetic message, voice mail, multimedia service message and single message.

30. method according to claim 26, wherein, the above-mentioned step that is sent to targeted customer's message by the calling party of above-mentioned direct visit comprises after message is delivered to server or after by uppick, visits above-mentioned message by the targeted customer.

31. method according to claim 26, wherein, the described step that is sent to targeted customer's message by the calling party of described direct visit is included in by the calling party and sends after the described real-time phonetic message, visits described message.

32. method according to claim 26 wherein, is visited the described described step that is sent to targeted customer's message by the calling party and is comprised the described prefix that is sent to targeted customer's message by the calling party of dial-in direct.

33. method according to claim 26 wherein, is visited the described described step that is sent to targeted customer's message by the calling party and is comprised by described targeted customer and directly press dial key or assignment key on the mobile phone, watches the message informing of certain loss simultaneously.

34. method according to claim 26 wherein, also comprises by described IVM server being sent to the step of targeted customer's forwards to described targeted customer with described by the calling party.

35. method according to claim 34, wherein, the described message that is sent to the targeted customer by the calling party comprises the not message of uppick, and wherein, described forwarding step comprises that the message with described not uppick sends as following message, that is: the message of selecting from one group of IVM, voice mail message, multimedia service message, unified message, Fax Messaging and button are answered message.

36. the system in the communication network is used for the real-time phonetic transmission of messages, it comprises:

A. a real-time phonetic transmission of messages (IVM) server, be used for receiving at least one speech message section simultaneously, and described at least one voice segments is merged at least one targeted customer with respective objects user mobile phone from calling party with calling party's mobile phone;

B. switch, itself and described IVM server are coupled, be used for communicating between described calling party and each described at least one targeted customer and the described IVM server and between described calling party and described at least one targeted customer, wherein, each speech message section from described calling party is passed through communication network, is given described at least one targeted customer by instantaneous transmission;

C. a mechanism that is included in each described mobile phone is used for described IVM server is carried out keyed access, thereby sends or listen to described speech message;

It is characterized in that, also comprise:

D. instant retrieval module, itself and described IVM server join, and be used for when not passing through communication network from each speech message section of described calling party, when being given described at least one targeted customer by instantaneous transmission, provide first dynamically to notify to described at least one targeted customer, described first dynamically notifies the notification target user can not pass through communication network from each speech message section of described calling party, given this targeted customer by instantaneous transmission, and provide second notice of relevant described condition of information to described calling party, described condition of information is selected from described at least one targeted customer and rejects described message, and described at least one targeted customer receives described message.

37. system according to claim 36, wherein, described mechanism comprises at least one button, and described keyed access comprises the operation of described at least one button.

38. system according to claim 36, wherein, described IVM server selectivity comprises a sensitive accounting module, and it is used for that sensitivity is carried out in the activity of implementing by described IVM server and charges.

39. according to the described system of claim 37, wherein, described at least one button is a kind of dedicated button.

40. according to the described system of claim 39, wherein, described dedicated button is selected from: special I VM button, special-purpose short message service (SMS) button and dedicated button are answered (PTT) button.