CN1665252A - Telephone call recording device and telephone call recording system - Google Patents
Telephone call recording device and telephone call recording system Download PDFInfo
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- CN1665252A CN1665252A CN 200510033075 CN200510033075A CN1665252A CN 1665252 A CN1665252 A CN 1665252A CN 200510033075 CN200510033075 CN 200510033075 CN 200510033075 A CN200510033075 A CN 200510033075A CN 1665252 A CN1665252 A CN 1665252A
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Abstract
The invention relates to a telecord, comprising a central control module, a voice and communication signaling state signal collecting module and a transmission module; the invention also provides a telecord system, comprising voice communication network, the said telecord, storage system and computer. Besides, the invention provides a telecord, the comprising central control module, the voice and communication signaling state signal collecting module, a storage module and voice file managing and broadcasting module. The invention can not only obtain high quality voice files, accurate voice information by computer or directly by the telecord but also largely reduce the hardware and software cost of a voice recording system, reduce the difficulty in software development, use and maintenance, better meet the user requirement and be applied to a wider market.
Description
Technical field
The present invention relates to a kind of telecord and telephone sound-recording system, relate in particular to a kind of telecord and telephone sound-recording system that comes storing call voice and communication signaling status signal by memory.
Background technology
Universal day by day along with telephone network, business community growing, the importance of voice record system in business application that is structured in above the telephone system also shows day by day.Sound pick-up outfit is by noting phone both sides' voice and talking state, and inquire about and transfer by certain mode and listen, can play the important information of record, examination employee work performance, to the employee give training, as important effects such as legal arguments.
Provide the scheme of the product employing of telephonograph to have much in the market, carry out the recording of single channel phone as the sound card that simply utilizes computer, see also the patent No. and be 03228221.4 Chinese patent literature, it discloses a kind of telecord, it is characterized by: an output of polarity transformation circuits respectively with the input of filter rectifier, one input of switching circuit connects, the output of filter rectifier respectively with the control end of switching circuit, the output of reduction voltage circuit connects, the output of switching circuit respectively with an input of load circuit, the input of reduction voltage circuit connects, an output of load circuit, another output of filter rectifier and the output of the polarity transformation circuits ground connection that links to each other.When this telecord uses with the input of the sound card of computer, export and be connected, call voice information is converted to the computerized speech file by computer sound card, be stored on the computer disk, the loudspeaker by computer play back again.But should simply carry out the recording of single channel phone by computer, though cost is low, but but can only record to the single channel phone, can not carry out centralized management, also can not all be equipped with simultaneously the computer of recording for every phone, so can not adapt to complicated a little user environment, the scope of application market is very narrow.
And use maximum is exactly the recording scheme that adopts based on sound card.Then there is following shortcoming in recording scheme based on sound card: 1, the special industrial computer of sound card needs is installed, and has increased recording hardware resource cost; 2, sound card provider provide many control functions to control sound card can for the manufacturer of exploitation recording system to carry out work, and this makes developer's development of exploitation recording system increase, and development difficulty increases; 3, the complete recording solution based on sound card implements very complicated, will dispose many parameters when sound card and recording system software are installed, and maintenance difficulties is increased; 4, the user uses and becomes very complicated, spend a lot of times to learn how to use; 5, above multiple reason makes based on the recording solution costliness very of sound card, can not well adapt to the market that enterprise uses and the individual uses.
Summary of the invention
Technical problem to be solved by this invention is to provide a kind of cost low, makes to safeguard and use telecord and the telephone sound-recording system that simply comes storing call voice and communication signaling status signal by memory.
The technical problem that the present invention further will solve is to provide a kind of and can records to multiplex telephony, reaches to use the identical effect of sound card recording, produces the telecord and the telephone sound-recording system of the voice document of sound clarity.
For solving the problems of the technologies described above, the technical solution adopted in the present invention is: a kind of telecord is provided, it comprises central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module and transport module, wherein
Central control module is used for controlling and coordinating the running of whole telecord, and the call voice and the communication signaling status signal that receive from voice and communication signaling state signal collecting module are done data processing, sends transport module to;
Voice and communication signaling state signal collecting module are used for gathering voice and the communication signaling status signal in the communication process, and send central control module after processing to;
Transport module is used for receiving the packet that defines from central control module, and packet is changed according to certain agreement, sends on the storage system by interface then.
Further improvement in the technical proposal is: it also comprises the data cache module that is connected with this central control module, and it is used for storing the data after central control module is handled temporarily.
Further improvement in the technical proposal is: it also comprises respectively the speech processing module that is connected with communication signaling state signal collecting module with central control module and voice, be used to handle the voice signal that receives from voice and communication signaling state signal collecting module, and the signal after handling is passed to central control module.
Further improvement in the technical proposal is: these voice and communication signaling state signal collecting module have a plurality of, and these a plurality of voice are connected with the speech communication network respectively with communication signaling state signal collecting module, and all are connected with this central control module.
The present invention also provides a kind of telephone sound-recording system, it comprises speech communication network, telecord, storage system and computer, this telecord comprises central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module and transport module, the voice of this telecord are connected with the speech communication network with communication signaling state acquisition module, and this transport module is connected with computer with storage system.
The present invention also provides a kind of telecord, and it comprises central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module, memory module and voice document management and playing module, wherein,
Central control module is used for controlling and coordinating the running of whole telecord, and the call voice and the communication signaling status signal that receive from voice and communication signaling state signal collecting module done data processing, be stored to memory module for voice document management and playing module broadcast;
Voice and communication signaling state signal collecting module are used for gathering voice and the communication signaling status signal in the communication process, and send central control module after processing to;
Voice document management and playing module are used to manage and play the interior voice document of memory module.
Further improvement in the technical proposal is: it also comprises respectively the speech processing module that is connected with communication signaling state signal collecting module with central control module and voice, it is used to handle the voice signal that receives from voice and communication signaling state signal collecting module, and the signal after handling is passed to central control module.
Further improvement in the technical proposal is: these voice and communication signaling state signal collecting module have a plurality of, and these a plurality of voice are connected with the speech communication network respectively with communication signaling state signal collecting module, and all are connected with this central control module.
The invention has the beneficial effects as follows: adopt telecord of the present invention, can gather telephone signal, and directly be stored in this device by voice document management and playing module broadcast or be transferred to storage system call voice and communication signaling status signal, upper application software on the computer then can be utilized communication interface provided by the present invention, carry out communication with the present invention, control the depositing of whole voice document, manage, the obtaining etc. of broadcast and signal condition; In addition because telecord of the present invention can also comprise a plurality of voice and communication signaling state signal collecting module, therefore can finish the recording work of multiplex telephony by the present invention, can obtain high-quality voice document, electricity, switching number etc. as the dislodging machine time, are sent a telegram here, gone to phone information accurately, can significantly reduce the hardware and software cost of recording system, reduce the difficulty of software development, operation and maintenance, better meet user's request, suitable market is more wide.
Description of drawings
Fig. 1 is the functional-block diagram of first embodiment of the invention telecord.
Fig. 2 is the functional-block diagram of second embodiment of the invention telecord.
Fig. 3 is the functional-block diagram of third embodiment of the invention telecord.
Fig. 4 is the functional-block diagram of fourth embodiment of the invention telecord.
Fig. 5 is the functional-block diagram of fifth embodiment of the invention telecord.
Fig. 6 is the functional-block diagram of sixth embodiment of the invention telecord.
Embodiment
See also Fig. 1, the telecord of first embodiment of the invention comprises central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module and transport module, and these voice and communication signaling state signal collecting module and transport module are finished collection, processing and the transmission work of phone information; Voice and communication signaling state signal collecting module are corresponding with the telephone channel of needs recording, need record how many passages, just need what voice and communication signaling state signal collecting module, these voice are connected with central control module respectively with communication signaling state signal collecting module.
See also Fig. 2, the telecord of second embodiment of the invention is also to comprise the data cache module that is connected with central control module with the difference of first embodiment, and this scheme can reduce loss of data.
See also Fig. 3, the telecord of third embodiment of the invention and the difference of first embodiment are also to comprise respectively the speech processing module that is connected with communication signaling state signal collecting module with central control module and voice.This scheme can improve voice quality, and can compress processing to voice, increases transmission rate.
See also Fig. 4, the telecord of fourth embodiment of the invention is also to comprise data cache module and the speech processing module that is connected with central control module respectively with the difference of first embodiment, in addition, speech processing module also is connected with communication signaling state signal collecting module with voice.The effect of this embodiment is best, and very powerful operation foreground can be provided, and can replace the existing huge recording system that utilizes sound card.
See also Fig. 5, the telecord of fifth embodiment of the invention comprises central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module, memory module and voice document management and playing module, management of this voice document and playing module are used for the Managing speech file and also directly will store the voice signal that the memory module of telecord of the present invention stores and play back, utilize computer control after need not transmitting out again, this scheme is applicable to the little client of recording data volume.Voice and communication signaling state signal collecting module are corresponding with the telephone channel of needs recording, need record how many passages, just need what voice and communication signaling state signal collecting module, these voice are connected with central control module respectively with communication signaling state signal collecting module.
See also Fig. 6, the telecord of sixth embodiment of the invention and the difference of the 5th embodiment are also to comprise respectively the speech processing module that is connected with communication signaling state signal collecting module with central control module and voice.This scheme can improve voice quality, and can compress processing to voice.
The operation principle of each module is described in detail in detail below:
Voice and communication signaling state signal collecting module
This module is used for gathering voice and the communication signaling status signal in the communication process, and sends central control module after processing to.Voice and communication signaling status signal derive from the speech communication network, and be a variety of but the approach of gathering has, as can directly gathering, can directly gather from telephone receiver from communication line, or the like.In the process of specific implementation, because communication line comprises analog line and digital circuit etc., so cause having different implementation procedures at the signal of getting on the different telephone lines.Because the mode of which kind of acquired signal all is a known technology, is not described in detail at this.
Transport module
This module is used for receiving the packet that defines from central control module, and packet is changed according to certain agreement, sends on the storage system by interface then.The scheme of transport module has a variety of, can be network interface, USB interface, high speed serial ports etc., if network interface transmission, then this transport module comprises that also communications parameter is provided with module, this module is used to provide configuration interface is provided with telecord of the present invention to the external world communications parameter, as the IP address etc., and the parameter that the user is provided with stores.And USB interface and high speed serial ports all do not need to be provided with communications parameters such as IP address, and if by network interface transmission, then can be in Long-distance Control, and USB interface and high speed serial ports, then be to be transmitted in this locality, but pass through the network destined various places again after but can transmitting.
Central control module
This module is used for controlling and coordinating the running of whole telecord, and the call voice and the communication signaling status signal that receive from voice and communication signaling state signal collecting module done data processing, send transport module to, or be stored to memory module for voice document management and playing module broadcast.This module is the nucleus module of entire equipment, and its function comprises:
1, real-time each telephony interface of scan round receives telephone signal, and telephone signal has a lot of classes, as the dislodging machine communication signaling status signal of expecting someone's call, and the incoming call number such as switching grade of breathing out, voice signal etc.;
2, provide configuration interface to computer the communications parameter of system to be set, interface type has a variety of, as serial ports, USB interface, parallel port etc.The IP address of parameter such as telecord of the present invention, processing procedure is for receiving the IP address, storing, utilize when needed this IP address control transmission module to connect network with the transmission data;
3, handling the signal that receives, is dislodging machine signal as this signal, then can utilize clock internal to obtain the current time after receiving signal, notes, and as recording time started and concluding time, and breaks into packet; As this signal is speech data, then can collect a certain size data after, break into a packet again.All packets all can be provided with the certain communication form in packet header, data type and corresponding information such as channel number are write the form that configures, upper level applications is after receiving packet, as long as know the form of packing data, just can unpack the back reading of data, speech data be write file, input databases such as status data and numbers according to form, and can correspond to corresponding passage, know it is the data which bar passage produces;
4, management data cache module as data are write or the sense data cache module, the data dump of having read, is checked its state or the like in needs.
Speech processing module
Be used to handle the voice signal that receives from voice and communication signaling state signal collecting module, and the voice signal after the processing passes to central control module, it is connected between voice and communication signaling state signal collecting module and the central control module, handles and the communication signaling status signal of phone still directly sends central control module to by voice and communication signaling state signal collecting module.The processing that speech processing module is done mainly is some processing that improve voice quality and transmission speed, as voice being done the processing of subduing noise, noise, can promote the quality of voice greatly, after and for example reading the compression ratio parameter that central control module passes over, come the compressed voice data according to this parameter, can significantly reduce the required space of storage, the data volume of transmission improves transfer rate.
Data cache module
Be used for network delay or disconnection, network transfer speeds less than situations such as acquisition speeds under, store the data after central control module is handled temporarily, prevent data-bag lost, network blockage.Data cache module is accepted the management of central control module, when network connects normal and network when unimpeded, reads the data that are stored in the data cache module by central control module again, is sent to storage system by transport module and gets on.What this data cache module adopted is the high-speed cache device of a high power capacity, can deposit the long recording file of multichannel, and readable erasable, can play the effect of well preventing aspect the data packet loss.
Voice document management and playing module
Be used to manage and play the interior voice document of memory module, the voice signal that its memory module that directly will store telecord of the present invention is stored plays back, utilize computer control after need not transmitting out again, this scheme is applicable to the little client of recording data volume.
The present invention also provides a kind of telephone sound-recording system, and it comprises speech communication network, telecord, storage system and computer, and wherein, telecord is any of telecord of first to fourth embodiment.
When the telecord of first embodiment of the invention is used, be that voice with telecord are connected with the speech communication network with communication signaling state signal collecting module, the transport module of telecord is connected with computer, thereby the voice and the communication signaling status signal that collect are transmitted and store in the memory of computer by transport module, conveniently to call.
When the telecord of second embodiment of the invention is used and the difference of first embodiment be: when network delay or disconnection, network transfer speeds less than situations such as acquisition speeds under, data cache module is stored the data after central control module is handled temporarily, can prevent data-bag lost, network blockage.Data cache module is accepted the management of central control module, when network connects normal and network when unimpeded, reads the data that are stored in the data cache module by central control module again, is sent to storage system by transport module and gets on.
When the telecord of third embodiment of the invention is used and the difference of first embodiment be: handle by speech processing module from the voice signal that voice and communication signaling state signal collecting module receive, and the voice signal after handling passed to central control module, therefore can promote the quality of voice greatly.
The course of work of the telecord of fourth embodiment of the invention is the combination of second embodiment and the 3rd embodiment.
When the telecord of fifth embodiment of the invention is used, be that voice with telecord are connected with the speech communication network with communication signaling state signal collecting module, thereby the voice and the communication signaling status signal that collect are stored by memory module, and the voice signal of being stored is played back by voice document management and playing module, utilize computer control after need not transmitting out again, this scheme is applicable to the little client of recording data volume.
When the telecord of sixth embodiment of the invention is used and the difference of the 5th embodiment be: handle by speech processing module from the voice signal that voice and communication signaling state signal collecting module receive, and the voice signal after handling passed to central control module, therefore can promote the quality of voice greatly.
Claims (10)
1, a kind of telecord is characterized in that: comprise central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module and transport module, wherein,
Central control module is used for controlling and coordinating the running of whole telecord, and the call voice and the communication signaling status signal that receive from voice and communication signaling state signal collecting module are done data processing, sends transport module to;
Voice and communication signaling state signal collecting module are used for gathering voice and the communication signaling status signal in the communication process, and send central control module after processing to;
Transport module is used for receiving the packet that defines from central control module, and packet is changed according to certain agreement, sends on the storage system by interface then.
2. telecord as claimed in claim 1 is characterized in that: it also comprises the data cache module that is connected with this central control module, and it is used for storing the data after central control module is handled temporarily.
3. telecord as claimed in claim 1 or 2, it is characterized in that: it also comprises respectively the speech processing module that is connected with communication signaling state signal collecting module with central control module and voice, be used to handle the voice signal that receives from voice and communication signaling state signal collecting module, and the signal after handling is passed to central control module.
4. telecord as claimed in claim 1, it is characterized in that: these voice and communication signaling state signal collecting module have a plurality of, these a plurality of voice are connected with the speech communication network respectively with communication signaling state signal collecting module, and all are connected with this central control module.
5. telephone sound-recording system, it comprises speech communication network, telecord, storage system and computer, it is characterized in that: this telecord comprises central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module and transport module, the voice of this telecord are connected with the speech communication network with communication signaling state acquisition module, this transport module is connected with computer with storage system, wherein
Central control module is used for controlling and coordinating the running of whole telecord, and the call voice and the communication signaling status signal that receive from voice and communication signaling state signal collecting module are done data processing, sends transport module to;
Voice and communication signaling state signal collecting module are used for gathering voice and the communication signaling status signal in the communication process, and send central control module after processing to;
Transport module is used for receiving the packet that defines from central control module, and packet is changed according to certain agreement, sends on the storage system by interface then.
6. telephone sound-recording system as claimed in claim 5, it is characterized in that: the voice of this telecord and communication signaling state signal collecting module have a plurality of, these a plurality of voice are connected with the speech communication network respectively with communication signaling state signal collecting module, and all are connected with this central control module.
7. as claim 5 or 6 described telephone sound-recording systems, it is characterized in that: this telecord also comprises the data cache module that is connected with this central control module and the speech processing module that is connected with communication signaling state signal collecting module with central control module and voice respectively, this data cache module is used for storing the data after central control module is handled temporarily, this speech processing module is used to handle the voice signal that receives from voice and communication signaling state signal collecting module, and the signal after handling is passed to central control module.
8. telecord is characterized in that: comprise central control module and the voice that are connected with this central control module respectively and communication signaling state signal collecting module, memory module and voice document management and playing module, wherein,
Central control module is used for controlling and coordinating the running of whole telecord, and the call voice and the communication signaling status signal that receive from voice and communication signaling state signal collecting module done data processing, be stored to memory module for voice document management and playing module broadcast;
Voice and communication signaling state signal collecting module are used for gathering voice and the communication signaling status signal in the communication process, and send central control module after processing to;
Voice document management and playing module are used to manage and play the interior voice document of memory module.
9. telecord as claimed in claim 8, it is characterized in that: it also comprises respectively the speech processing module that is connected with communication signaling state signal collecting module with central control module and voice, it is used to handle the voice signal that receives from voice and communication signaling state signal collecting module, and the signal after handling is passed to central control module.
10. telecord as claimed in claim 8, it is characterized in that: these voice and communication signaling state signal collecting module have a plurality of, these a plurality of voice are connected with the speech communication network respectively with communication signaling state signal collecting module, and all are connected with this central control module.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2005100330750A CN100407734C (en) | 2005-01-28 | 2005-01-28 | Telephone call recording device and telephone call recording system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2005100330750A CN100407734C (en) | 2005-01-28 | 2005-01-28 | Telephone call recording device and telephone call recording system |
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| CN1665252A true CN1665252A (en) | 2005-09-07 |
| CN100407734C CN100407734C (en) | 2008-07-30 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN2005100330750A Expired - Fee Related CN100407734C (en) | 2005-01-28 | 2005-01-28 | Telephone call recording device and telephone call recording system |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101465900B (en) * | 2007-12-21 | 2011-05-04 | 深圳市东进通讯技术股份有限公司 | Telephone sound-recording system and implementing method thereof |
| CN103118361A (en) * | 2013-01-21 | 2013-05-22 | 吴建进 | Recording method and device based on signaling detection system |
| CN103354510A (en) * | 2013-06-26 | 2013-10-16 | 吴建进 | Method and system for dynamic circuit matching |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US4933966A (en) * | 1989-01-23 | 1990-06-12 | Intellicall, Inc. | Method and apparatus for performing an automated collect call |
| CN2613952Y (en) * | 2003-02-12 | 2004-04-28 | 厦门市恒信网元通信技术有限公司 | Apparatus for collecting real communication process and state data of any telephone number |
| CN1558649A (en) * | 2004-01-05 | 2004-12-29 | 威艾德通讯技术（深圳）有限公司 | Recording/playing system and method for telephone set |
-
2005
- 2005-01-28 CN CN2005100330750A patent/CN100407734C/en not_active Expired - Fee Related
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101465900B (en) * | 2007-12-21 | 2011-05-04 | 深圳市东进通讯技术股份有限公司 | Telephone sound-recording system and implementing method thereof |
| CN103118361A (en) * | 2013-01-21 | 2013-05-22 | 吴建进 | Recording method and device based on signaling detection system |
| CN103354510A (en) * | 2013-06-26 | 2013-10-16 | 吴建进 | Method and system for dynamic circuit matching |
| CN103354510B (en) * | 2013-06-26 | 2019-03-05 | 广州市炬元互联网科技有限公司 | The method and system of circuit Dynamic Matching |
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| Publication number | Publication date |
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| CN100407734C (en) | 2008-07-30 |
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