CN1635518A - Travel reservation system and method - Google Patents
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Abstract
Description
【技术领域】【Technical field】
本发明涉及一种人力资源管理的系统及方法,特别是涉及一种为出差/旅行人员订立各种交通服务工具的系统及方法。The present invention relates to a system and method of human resource management, in particular to a system and method for ordering various transportation service tools for business trips/travelers.
【背景技术】【Background technique】
传统的订位与交易模式,大致上具有下列几种:1.通过专业的旅游服务业代为完成机票的订位与交易;2.利用国际互联网寻找相关于预定的行程的信息,通过在线订位或是亲自至航空公司的方式完成机票的订位与交易;3.直接向航空公司查询与预定的行程相关的信息,然后向航空公司完成机票的订位与交易。通过上述方法所取得与预定行程相关的信息,可能是大批的书面资料,也可能是可被个人计算机记录与处理的电子信息,但不管其形式如何,其中可能记载了许多由航空公司所提供的航线、航班时刻、以及机票价格等庞大而复杂的信息,用户必须花费大量的时间与精力进行比对搜寻,并且判断每一种安排的航线的费用,如何决定最优的行程等问题。The traditional reservation and transaction modes generally have the following types: 1. Through the professional travel service industry to complete the reservation and transaction of air tickets; Or go to the airline in person to complete the ticket reservation and transaction; 3. Directly inquire about the information related to the scheduled itinerary from the airline, and then complete the ticket reservation and transaction with the airline. The information related to the scheduled itinerary obtained through the above methods may be a large number of written materials, or it may be electronic information that can be recorded and processed by a personal computer, but no matter what its form is, it may contain many information provided by the airline company. With huge and complex information such as routes, flight schedules, and air ticket prices, users must spend a lot of time and energy comparing and searching, and judging the cost of each arranged route, how to determine the optimal itinerary, and other issues.
利用计算机提供旅客订购机票的服务已被广泛应用,如美国第5,897,620号名称为“特殊航线机票销售方法及装置”(Method andApparatus for the Sale of Airline-Specified Flight Tickets)的专利,该专利利用计算机在一定的时期内,提供给未能确定出发时刻的旅客较为方便、经济与弹性的机票订位与购票服务,它可以针对旅客所确定的行程提供符合的航程信息,并且提供旅客保留订位的服务,只要旅客在稍后给予确定的出发时刻,该技术便可以确保旅客的订位有效,并且使旅客获得较便宜的回程票价以及弹性的起飞时间。另如美国第5,797,127号名称为“特殊航线机票销售方法及装置”(Method,Apparatus and Program for Pricing,Selling,and Exercising Options toPurchase Airline Tickets)的专利,该专利可以根据出发地条件、目的地条件以及旅程条件,提供给旅客具选择性票价的机票订购服务,使旅客能以较佳的价格购得机票。The use of computers to provide passengers with the service of ordering airline tickets has been widely used, such as the patent of U.S. No. 5,897,620 titled "Method and Apparatus for the Sale of Airline-Specified Flight Tickets" (Method and Apparatus for the Sale of Airline-Specified Flight Tickets), which uses computers to Within a certain period of time, it provides a more convenient, economical and flexible ticket reservation and ticketing service for passengers who have not yet determined the departure time. Service, as long as the passenger gives a confirmed departure time later, this technology can ensure that the passenger's reservation is valid, and enable the passenger to obtain a cheaper return fare and a flexible departure time. Another example is the U.S. Patent No. 5,797,127 titled "Method, Apparatus and Program for Pricing, Selling, and Exercising Options to Purchase Airline Tickets" (Method, Apparatus and Program for Pricing, Selling, and Exercising Options to Purchase Airline Tickets). Itinerary conditions, provide passengers with ticket ordering services with optional fares, so that passengers can buy tickets at a better price.
虽然已有上述许多利用计算机提供旅客与订购机票相关的服务,并且提供旅客以较经济的方式购得机票的方法,但其大部分都是航空公司单方面所能提供的服务,所以在服务方面通常都有限制,不能提供交通车服务,且不能实现企业内部对出差/旅行的统计及管控。Although there are many of the above-mentioned services related to the use of computers to provide passengers with ordering air tickets, and to provide passengers with a more economical way to purchase air tickets, most of them are services that airlines can provide unilaterally, so in terms of services There are usually restrictions, cannot provide transportation services, and cannot realize the statistics and control of business trips/travel within the enterprise.
【发明内容】【Content of invention】
本发明的主要目的在于提供一种差旅订位系统及方法,其可用于用户差旅行程的在线订位,对行程变更时的处理,并且能提供用户交通车服务。The main purpose of the present invention is to provide a travel booking system and method, which can be used for online booking of user travel itineraries, processing when the itinerary is changed, and can provide users with transportation car services.
为达到上述目的,本发明提供一种差旅订位系统,其包括有:一应用服务器、一网站、多个客户端计算机、一订位中心、一数据库、一网络及一连接。应用服务器用于接收用户的订位请求信息,提供符合订位请求信息条件的行程,统计票价信息并选择最优的订位,发送开票通知至订位中心,及排定交通车服务并发送行程表至用户。该网站为用户提供一进行订位作业的作业平台。多个客户端计算机通过网络与网站相连。其中每一客户端计算机提供一交互式用户界面,便于用户输入其订位需求、发出订位请求及接收行程表。该订位中心通过网络与应用服务器相连,可接收用户发出的订位请求,确认订位的有效性。该订位中心可以为旅行社、代理订票点或航空公司。数据库通过连接与应用服务器相连,用于存储用户基本资料、航班基本资料、交通车基本资料及行程变更资料等。To achieve the above purpose, the present invention provides a travel reservation system, which includes: an application server, a website, multiple client computers, a reservation center, a database, a network and a connection. The application server is used to receive the user's reservation request information, provide the itinerary that meets the requirements of the reservation request information, collect the fare information and select the optimal reservation, send the billing notice to the reservation center, and arrange the transportation service and send it Itinerary to user. This website provides users with an operating platform for booking operations. Multiple client computers are connected to the website through a network. Each client computer provides an interactive user interface, which is convenient for users to input their reservation needs, issue reservation requests and receive schedules. The reservation center is connected with the application server through the network, and can receive the reservation request sent by the user, and confirm the validity of the reservation. The reservation center can be a travel agency, an agent reservation point or an airline company. The database is connected to the application server through a connection, and is used to store basic user data, flight basic data, traffic vehicle basic data and itinerary change data, etc.
其中应用服务器包括有:一基本资料维护模块用于维护用户基本资料、航班基本资料、交通车基本资料及行程变更资料等,该维护包括:新增、删除、修改及浏览。一订位需求维护模块用于取得用户的订位请求资料,并对用户的变更订位需求进行处理。一订位作业模块用于根据根据订位需求的时间与行程来筛选相应航班供参考,并按其订位请求资料来向订位中心发送预订位通知,接收订位中心反馈的订位记录单并发送给用户,通知其预定的订位资料;若得到用户对行程及订位记录单的认可,订位作业模块将开票通知发送至订位中心,若用户需要变更行程或对订位记录单服务有其它需求,则再次进行订位。一派车作业模块用于对所有已经确定开票的用户,按时间、行程排定交通车服务。一报表管理模块用于根据差旅行程资料生成差旅预报表、差旅行程统计表、机票持有统计表等相应的报表。The application server includes: a basic data maintenance module for maintaining user basic data, flight basic data, traffic vehicle basic data and itinerary change data, etc. The maintenance includes: adding, deleting, modifying and browsing. A seat reservation requirement maintenance module is used to obtain the user's seat reservation request data, and process the user's request to change the seat reservation. A reservation operation module is used to filter the corresponding flight for reference according to the time and itinerary of the reservation demand, and send the reservation notice to the reservation center according to the reservation request data, and receive the reservation record sheet fed back by the reservation center And send it to the user to notify them of the reserved reservation information; if the user approves the itinerary and the reservation record, the reservation operation module will send the billing notice to the reservation center, if the user needs to change the itinerary or modify the reservation record If there are other needs for the service, please make a reservation again. The one-dispatch operation module is used to arrange transportation services according to time and schedule for all users who have confirmed billing. A report management module is used to generate corresponding reports such as a travel forecast report, a travel itinerary statistical table, and an air ticket holding statistical table based on the travel itinerary data.
本发明还提供一种差旅订位方法,其包括有如下步骤:(a)取得订位的请求资料;(b)提供符合订位请求资料条件的行程;(c)统计票价资料并选择订位方式;(d)获得客户端计算机确认后,发送开票通知至订位中心;(e)若不需要改变订位条件,则排定交通车服务;(f)将确定的行程表发送至客户端计算机;(g)生成相应的报表。The present invention also provides a method for seat reservation for business trips, which includes the following steps: (a) obtaining the request data for seat reservation; (b) providing an itinerary that meets the conditions of the seat reservation request data; (c) counting the fare data and selecting Reservation method; (d) After obtaining confirmation from the client computer, send an invoicing notice to the reservation center; (e) If there is no need to change the reservation conditions, schedule the transportation service; (f) Send the confirmed itinerary to Client computer; (g) generating corresponding reports.
【附图说明】【Description of drawings】
图1是本发明差旅订位系统系统的硬件架构图。Fig. 1 is a hardware architecture diagram of the travel reservation system of the present invention.
图2是本发明差旅订位系统系统的应用服务器的主要软件功能模块图。Fig. 2 is a main software functional module diagram of the application server of the travel reservation system of the present invention.
图3是本发明差旅订位方法的主要流程图。Fig. 3 is a main flow chart of the travel reservation method of the present invention.
【具体实施方式】【Detailed ways】
如图1所示,是本发明差旅订位系统的硬件架构图。该系统包括一应用服务器1、一网站2、多个客户端计算机3、一订位中心4、一数据库5、一网络6及一连接7。应用服务器1包含有多个软件功能模块,用于接收用户的订位请求资料,提供符合订位请求资料条件的行程,统计票价资料并从中选择订位方式,发送开票通知至订位中心,及排定交通车服务并发送行程表至用户。该订位请求资料包括所选航班、舱等、机票种类、单/双程。该应用服务器1与网站2相连,用户可以通过登录该网站2实现其订位作业。该订位作业指发出订位请求、确认订位有效性、变更行程及接收行程表。该网站2为用户提供一进行订位作业的作业平台。多个客户端计算机3通过网络6与网站2相连。其中每一客户端计算机3提供一交互式用户界面,便于用户输入其订位需求、发出订位请求及接收行程表。该订位中心4通过网络6与应用服务器1相连,可接收用户发出的订位请求,确认订位的有效性。该订位中心可以为旅行社、代理订票点或航空公司。数据库5通过连接7与应用服务器1相连,用于存储用户基本资料、航班基本资料、交通车基本资料及行程变更资料等。该用户基本资料包括用户姓名、英文名、电话号码、居住地址、电子邮箱及护照资料等。该航班基本资料包括航班号、起飞时间、航线、航空公司、订位中心电话等。该交通车基本资料包括每班交通车的接送时间点、司机姓名、车牌号码、电话、及行驶路线等。通过数据库5中的行程变更资料,可以使得用户在任何时间对订位需求做任何的变更都无需重新填写资料,就可达到数据库的更新,并相应处理以达到用户新的订位需求。网络6可以是企业内部网(Intranet),也可以是国际互联网(Internet)或其它类型的通讯网路。连接7为一数据库连接,如开放式数据库连接(OpenDatabase Connectivity,ODBC),或Java数据库连接(Java DatabaseConnectivity,JDBC)等。As shown in Figure 1, it is a hardware architecture diagram of the travel reservation system of the present invention. The system includes an application server 1 , a website 2 , multiple client computers 3 , a reservation center 4 , a database 5 , a network 6 and a connection 7 . The application server 1 includes a plurality of software function modules, which are used to receive the user's reservation request data, provide an itinerary that meets the requirements of the reservation request data, collect fare data and select a reservation method from it, and send an invoice notification to the reservation center. And schedule the transportation service and send the itinerary to the user. The reservation request information includes the selected flight, cabin class, ticket type, one-way/round-trip. The application server 1 is connected to a website 2, and users can log in to the website 2 to realize their reservation operations. The reservation operation refers to issuing a reservation request, confirming the validity of the reservation, changing the itinerary and receiving the itinerary. The website 2 provides users with an operating platform for seat reservation operations. A plurality of client computers 3 are connected to the website 2 via a network 6 . Wherein each client computer 3 provides an interactive user interface, which is convenient for users to input their reservation requirements, issue reservation requests and receive schedules. The reservation center 4 is connected to the application server 1 through the network 6, and can receive the reservation request sent by the user, and confirm the validity of the reservation. The reservation center can be a travel agency, an agent reservation point or an airline company. The database 5 is connected with the application server 1 through the connection 7, and is used for storing user basic data, flight basic data, traffic vehicle basic data and itinerary change data, etc. The user's basic information includes the user's name, English name, telephone number, residential address, e-mail address, and passport information. The basic information of the flight includes flight number, departure time, route, airline, phone number of the reservation center, etc. The basic information of the traffic vehicle includes the pick-up time point of each traffic vehicle, the driver's name, license plate number, telephone number, and driving route, etc. Through the itinerary change data in the database 5, the user can make any changes to the reservation requirements at any time without refilling the data, and the database can be updated, and the corresponding processing can be done to meet the user's new reservation requirements. The network 6 may be an intranet of an enterprise, or the Internet or other types of communication networks. Connection 7 is a database connection, such as Open Database Connectivity (ODBC), or Java Database Connection (Java Database Connectivity, JDBC).
如图2所示,是本发明差旅订位系统系统的应用服务器的主要软件功能模块图。该应用服务器1包括一基本资料维护模块10、一订位需求维护模块11、一订位作业模块12、一派车作业模块13及一报表管理模块14。As shown in FIG. 2 , it is a main software functional module diagram of the application server of the travel reservation system of the present invention. The application server 1 includes a basic
所述的基本资料维护模块10,用于维护用户基本资料、航班基本资料、交通车基本资料及行程变更资料等,该维护包括:新增、删除、修改及浏览。订位需求维护模块11,用于取得用户的订位需求资料,并对用户的变更订位需求进行处理。订位作业模块12,用于根据用户的订位需求的时间与行程来筛选相应航班供参考,并按其订位请求资料来向订位中心4发送预订位通知,接收订位中心4反馈的订位记录单并发送给用户,通知其预定的订位资料。该订位资料包括航班号、时间、舱等、机票种类、单/双程、订位代码及机票号码。若得到用户对行程及订位记录单的认可,订位作业模块12将开票通知发送至订位中心4,若用户需要变更行程或对订位记录单服务有其它需求,则再次进行订位。派车作业模块13,用于对所有已经确定开票的用户,按时间、行程排定交通车服务。报表管理模块14,用于根据差旅行程资料生成差旅预报表、差旅行程统计表、机票持有统计表等相应的报表。The basic
如图3所示,是本发明差旅订位方法的主要流程图。首先,订位需求维护模块11取得用户通过网站提出的订位需求预约(步骤S300)。订位作业模块12根据用户提出的需求时间与行程来筛选相应航班(步骤S301),并统计票价资料以选择订位方式(步骤S302)。在选择了订位方式的后,订位作业模块12发送e-mail至用户以获得用户确认(步骤S303)。若该最优订位方式获得确认,则订位作业模块12发送开票通知至订位中心4并获得订位中心4反馈的订位记录单(步骤S304)。若该最优订位方式不能获得确认,则重新取得订位请求资料(步骤S300)。在收到订位记录单后,用户可以考虑是否需要改变订位条件(步骤S305)。若不需要改变订位条件,则派车作业模块13对所有已经确定开票的用户,按时间、行程排定交通车服务(步骤S306)。订位作业模块12将确定的行程表发送至用户(步骤S307),报表管理模块14根据差旅行程资料生成差旅预报表、差旅行程统计表、机票持有统计表等相应的报表(步骤S308)。As shown in Figure 3, it is the main flow chart of the travel reservation method of the present invention. Firstly, the seat
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Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102968918A (en) * | 2012-11-30 | 2013-03-13 | 成都琳多航空技术咨询有限责任公司 | Civil aviation passenger ticket reservation training system |
CN103701872A (en) * | 2013-12-11 | 2014-04-02 | 深圳市众鸿科技股份有限公司 | Vehicle-mounted terminal, meal ordering business center, meal ordering inquiry and reservation system and method |
CN104834256A (en) * | 2015-04-30 | 2015-08-12 | 江苏卡罗卡国际动漫城有限公司 | Seat reservation central system |
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2003
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Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102968918A (en) * | 2012-11-30 | 2013-03-13 | 成都琳多航空技术咨询有限责任公司 | Civil aviation passenger ticket reservation training system |
CN102968918B (en) * | 2012-11-30 | 2015-04-15 | 成都琳多航空技术咨询有限责任公司 | Civil aviation passenger ticket reservation training system |
CN103701872A (en) * | 2013-12-11 | 2014-04-02 | 深圳市众鸿科技股份有限公司 | Vehicle-mounted terminal, meal ordering business center, meal ordering inquiry and reservation system and method |
CN104834256A (en) * | 2015-04-30 | 2015-08-12 | 江苏卡罗卡国际动漫城有限公司 | Seat reservation central system |
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