CN1592204A - Method for realizing instantaneous communication based on internet address technique and its commercial field application - Google Patents

Method for realizing instantaneous communication based on internet address technique and its commercial field application Download PDF

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Publication number
CN1592204A
CN1592204A CN 200410155132 CN200410155132A CN1592204A CN 1592204 A CN1592204 A CN 1592204A CN 200410155132 CN200410155132 CN 200410155132 CN 200410155132 A CN200410155132 A CN 200410155132A CN 1592204 A CN1592204 A CN 1592204A
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China
Prior art keywords
instant messaging
network address
require
user
website
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Pending
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CN 200410155132
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Chinese (zh)
Inventor
王高华
叶进
符海燕
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WOTONG COMMUNICATION SERVICE CO Ltd SHENZHEN CITY
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WOTONG COMMUNICATION SERVICE CO Ltd SHENZHEN CITY
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Priority to CN 200410155132 priority Critical patent/CN1592204A/en
Publication of CN1592204A publication Critical patent/CN1592204A/en
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Abstract

This invention relates to instant communication realization method in computer network communication. Every instant communication user has a global exclusive Internet address (http URL). If someone wants to talk with a user, he only needs to input the users instant communication website on the browser, the two parties do not have to mount any software so long as they are on-line, they can realize written, phonetic and video talk and transferring information. The method will be greatly convenient to users.

Description

Realize the method and the commercial field application thereof of instant messaging based on internet address technology
Technical field
The present invention relates to a kind of implementation method and application thereof of instant messaging of computer network communication field.
Background technology
At present, instant messaging (Instant Message, be called for short: IM) owing to the needs that satisfied people's real-time communications have obtained using widely, according to incomplete statistics, the maximum on-line people of Chinese MSN in 2003 has been broken through 5,500,000 people, has the market influence and with the instant communication software that is widely used QQ, ICQ (AIM), MSN Messenger, Yahoo Messenger etc. is arranged.
The same characteristic features of present instant communication software has three: one: must download and install a software; Its two: the user identifier of instant messaging is numeral or the monogram that the service provider distributes; They are three years old; The instant communication users both sides must use same instant communication software and must add the other side could mutual conversational communication to Affiliates List.Application location and technical background when these three same characteristic features are based on Israelis's invention instant communication software ICQ in 1996, application location at that time is exactly individual instant messaging, and based on Internet technology at that time a specific software must be installed and could realize instant communication function.Instant messaging is existing till now historical more than 8 years from being born, but by frame in above three features, without any breakthrough development, be nothing but that the service provider has increased, the instant communication software function has increased.
The weak point of present instantaneous communication system have following some: 1. must download and a software is installed, take computer resource, inconvenience is used whenever and wherever possible; 2. each instant messaging service provider does things in his own way, can not intercommunication, user identifier can only guarantee the uniqueness in closed system separately, make the user for a plurality of instant communication softwares being installed with different instant messaging service providers' customer contact, electricity wasting brain system resource causes the inconvenience of use; 3. because design at that time is to be positioned personal communication to make that existing systems is not suitable for using at commercial field, present business application is nothing but the contact person that interpolation work is used, or the personal communication applications pattern.The individual that business application requires any hope and enterprises and institutions to get in touch can both use instantaneous communication system and this unit to get in touch easily, obtain to help in real time, so traditional mode that the other side could talk with of must adding towards the personal communication design is not suitable for business application, and must installs and use same instant communication software to talk with and also be not suitable for business application.The business application of instant messaging must be open, as one of instrument of a kind of contact with foreign countries of unit.Simultaneously, must combine closely, use instantaneous communication system to provide the help of real-time interaction, and present instantaneous communication system and website break away from as the potential customers of access websites with unit network.
Summary of the invention
Purpose of the present invention is exactly for deficiency that solves present instantaneous communication system and problem, the new method that a kind of use internet address (http URL) technology realizes instant messaging is proposed, so that convenient personal user uses and adapt to the business application demand of growing instant messaging.
The technical thought that the present invention solves key technical problem is: the circle when jumping out invention instant messaging at that time in conjunction with present technical conditions, proposes a brand-new solution that not only had been fit to the personal communication needs but also can have satisfied business application.Its main contents have:
(1) for each instant communication users distributes a globally unique internet address (http URL), also claim instant messaging network address (URLIM), the network address form is the same with the network address of any website, very good note.
(2) user need not to install any instant communication software, only needs online the getting final product of input login network address registration on browser.And conversational call side also need not to install any instant communication software, and the instant messaging network address that only needs on browser to import the other side as browsing page get final product, needs only that the other side is online just can to use browser and the other side to realize instant messaging.
(3) for business users, its instant messaging network address is exactly one of external liaison method of announcing of this user, in case there is the people to visit this user's instant messaging network address or " helping in real time " the instant messaging network address on the click website, just can with related personnel's actual conversation of this user, obtain to help in real time.Simultaneously the user can embed " browsing supervision " instant messaging network address on the webpage of user's website, in case there is the people to browse this webpage, if the user is online, system can notify the user at once, and the user can invite and this page viewers' dialogue as required at any time.
(4) no matter personal user or business users can be applied for a plurality of instant messagings source identification network address under the same subdomain, so that understand the source of session request.For business users, can also apply for an instant messaging network address under the same subdomain for the employee of its unit, be used for intercommunication.
The present invention has thoroughly solved the variety of issue that present existing instantaneous communication system exists, and has following advantage and effect:
(1) user only need apply for the network address of a global general-use, and need not to download and install any instant communication software, uses browser can use the instant messaging service whenever and wherever possible as long as can surf the Net.
(2) thoroughly broken fragmenting a country by rivaling warlords and trouble waters that can not intercommunication of present global instant messaging market technically, fundamentally solved the intercommunication problem, each instant messaging service provider adopts the instant messaging network address of the global general-use of standard, the user again need not because chat correspondent uses different instant communication softwares a plurality of instant communication softwares to be installed, the network address of use standard realizes that instant messaging will rule all the land, and greatly facilitates instant messaging and is personal communication and Bussiness Communications service.
(3) really realize the business application of instant messaging, the instant messaging network address will become a kind of general contact instrument as the contacts with overseas parties phone of unit, greatly facilitate instant communication and the contact of Internet Age.
(4) instant messaging service and Web Hosting are combined closely, " help " the instant messaging network address to help for website caller provides the real-time interactive based on instant messaging in real time, real is that very large effect is played in customer satisfaction and the online sales that improve business users.Equally, " browsing supervision " instant messaging network address makes business users can understand the visit situation of own website at any time, the most important thing is to activate the instant messaging service with just in visitor's dialogue of access websites, for it provides service.The guest access website must be to wish to understand product/service, if real-time help can initiatively be provided, believes that this visitor may just become the client.
(5) if its instant messaging network address is propagated and used to business users in various occasions, different with common network address effect is, the client can not only be linked to the related pages (general character with common network address) of enterprise web site in visit instant messaging network address, the more important thing is can be at once for the visitor of this network address provides actual conversation to help, really improve customer satisfaction and sales achievement.Simultaneously, different source identification network address also greatly facilitate the effect that business users is understood the various marketing services of its purchase.
Description of drawings
Fig. 1 realizes block diagram for systems technology
Embodiment
Below just the present invention is described further with example with reference to the accompanying drawings:
Instant communication users among the present invention does not adopt the numeral or the letter sign of existing various instantaneous communication systems, but the internet address of the standard of employing, be called instant messaging network address (URLIM), its form network address form with any website fully is the same, be generally three grades of domain names under certain second level domain, as: the service-domain of instant messaging service provider is by name: ima.cn, three grades of domain names then distributing to user abc are: abc.ima.cn, its instant messaging network address is: www.abc.ima.cn or directly use abc.ima.cn.For the personal user, can also apply for contact grouping instant messaging network address, as family members's group of contacts: home.abc.ima.cn, represent that this instant messaging network address only tells the family members, in case there is the people to visit this network address, show that then calling out the source is from family.For business users, as DEF company, then distribute three grades of domain names to be: def.ima.cn, its instant messaging network address is: www.def.ima.cn or def.ima.cn, " help " the instant messaging network address to be in real time: livehelp.def.ima.cn is used for " helping in real time " button link on the website, the instant messaging network address is " to browse supervision ": monitor.def.ima.cn is used for the access monitoring of Website page, can also apply for that the special-purpose instant messaging network address of Google advertisement link is: source such as google.def.ima.cn identification instant messaging network address.Business users can also be distributed instant messaging network address under its three grades of domain names for its employee, and as the instant messaging network address of DEF company personnel Jason be: jason.def.ima.cn makes things convenient for intracompany communication and management.
For the personal user, individual A wishes and individual B chat, must know the instant messaging network address of individual B certainly, as: www.userb.ima.cn, whether individual A has the instant messaging network address all to have no relations, and as browsing others' website, whether the website oneself is arranged, and it doesn't matter certainly.Its implementation procedure is as follows:
(1) personal user A imports the instant messaging network address of personal user B in browser, the name server of the ISP of personal user A (internet link service provider) is arrived and is obtained the domain name mapping of the instant messaging network address of individual B from " IM network address domain name resolution server ", and " IM network address domain name resolution server " notifies " the IM flow of transactions is handled central control server " simultaneously;
(2) " IM flow of transactions handle central control server " will be by the legitimacy of " subscriber authentication server " inquiring user, if legal, then passes through the presence of " user online status server " querying individual user B; If illegal, then notify this user of user A not exist;
(3) if user B is a validated user and online, then " the IM flow of transactions is handled central control server " notifies user B to have the people to wish the chat with user B, clicks if user B receives and receives link, and both sides just can begin dialogue; If do not receive then system prompt user B does not wish to bother, please user A message.
(4) if user B is a validated user but not online, then " the IM flow of transactions is handled central control server " can inquire about this user by " user online status server " and whether use other instant communication softwares online (registered normal at present other instant communication software user ID of the using when user registers), if it is online, then notice " other IM system message announcement servers " notifies user B to have the user to wish the chat with user B, and user B can determine whether to agree dialogue equally.
(5) if online then notify the user A without any other instant communication softwares: user B is not online, can't get in touch with, please user A message, and can select to leave word for notifications or send out Email or send out the SMS notice.These affairs are finished by " not online message processing server ".
(6), in case can also selecting the people to visit its instant messaging network address, the user whether when dialog box occurring, shows personal homepage, so that the dialogue initiator has individual basic understanding to the user for the personal user.Simultaneously, the personal user can also apply for a plurality of instant messaging network address under the same domain name, so that be contact person's grouping, contact person does not on the same group tell different instant messaging network address, and the user logins that can to select which instant messaging network address to show when online online or not online.
No matter be enterprise or government and cause institutional settings, every hope makes things convenient for client or service object can apply to become business users by instant communication mode contact our unit, business users needs to apply for an instant messaging network address too, and specify one or more people be responsible for the dialogue initiator real-time helping service is provided, telephone exchange operator as unit, be responsible for handling all instant messagings and call out, and can transfer and answer to relevant responsible person.As: the instant messaging network address of company ABC is: www.abc.imb.cn, any need with the individual of this customer contact, as long as this instant messaging network address of input can be talked with this user's related personnel on browser, the specific implementation process is identical with personal user's instant messaging processing procedure.
Business users can also be applied for " helping an in real time " instant messaging network address, as: the website of company ABC " helps " the instant messaging network address to be in real time: livehelp.abc.imb.cn, during website design in the link of this network address of remarkable Position Design of each main page, when visiting this unit network, website caller only need click " helping in real time " instant messaging website links, can eject the Instant messaging conversation frame automatically, the related service personnel of this unit just can answer relevant issues in real time for website caller, for website caller provides real-time help, business users can be provided with the related content webpage that whether shows its website when ejecting the Instant messaging conversation frame simultaneously.
Business users can also be applied for " browsing a supervision " instant messaging network address, this network address is lain in the source code of website and webpage, in case have the people to browse to be embedded with the page of " browsing supervision " instant messaging network address, system can point out the related service personnel of this website at once, and show which page website caller visits, whether need initiatively to invite and the website caller actual conversation, for it provides real-time help.Its implementation procedure is as follows:
(1) website design person should embed " browsing supervision " instant messaging network address in the main page of main column of website, this network address is the different network address under the same domain name of business users application, as " browsing supervision " instant messaging network address of company ABC is: monitor.abc.imb.cn;
(2) if there is website caller (visitor C) to browse the webpage of this supervision, which page is the instant messaging network address can visit to visitor C " to browse supervision ", the browser of use be Chinese language or foreign language with and situation such as IP address tell " the IM flow of transactions is handled central control server ";
(3) " the IM flow of transactions is handled central control server " will inquire about the presence of this business users by " user online status server ";
(4) if this user is online, then " the IM flow of transactions is handled central control server " can issue this user to relevant information, whether invites the chat conversations with visitor C by user's decision.
Business users can also be applied for a plurality of instant messagings source identification network address under the same subdomain, so that understand the source of session request.If this user has bought the advertising service of search engine Google, then network address is discerned in instant messaging source of service request for this reason, as the special-purpose instant messaging network address of the Google advertisement of company ABC be: google.abc.imb.cn, in case there is the people to pass through this network address of Google ad click, the user can know that this conversational call is from the Google advertisement at once, and the dialog box and the product brief introduction page appear in visitor's meeting after clicking the Google advertisement simultaneously, the user just can allow user's search engine advertisement bring into play maximum effect for the visitor provides real-time helping service at once.Concrete dialog process flow process is identical with personal user's instant messaging processing procedure.

Claims (10)

1.[document source] electronic application
2.[the message in-coming date] 2004-6-15
3.[application number]
4.[claim item]
[claim 1]
A kind of new instant messaging implementation method, its principal character is: each instant communication users all has a globally unique network address (http URL), claim instant messaging network address (URLIM), the user need not to install any instant communication software, only needs online the getting final product of input login network address registration on browser.And no matter whether chat call side have the instant messaging network address, also need not to install any instant communication software, the instant messaging network address that only needs import the other side in browser's address bar as browsing page get final product, as long as the other side registers and onlinely just can use browser and the other side to realize that literal, voice and video are talked and transmission file etc.Business users can be done a link icon for the instant messaging network address on the remarkable position of its website, the people of any hope and this customer contact all only need the instant messaging network address of this user of input on the browser or click instant messaging website links icon on this user website just can be at once and related personnel's actual conversation of this user, obtain help in real time.Business users can embed " browsing supervision " instant messaging network address on the webpage of website simultaneously, in case there is the people to browse this webpage, if the user is online, system can notify the user at once, and the user can invite and this page viewers' dialogue as required at any time.Instant communication users can also be applied for a plurality of instant messagings source identification network address under the same subdomain name, so that understand the source of session request.
[claim 2]
Implementation method as claimed in claim 1 is characterized in that: user's instant messaging does not adopt the numeral or the letter sign of closed system, but adopts the globally unique network address (URL) of global general-use, and this network address is just addressable by browser.
[claim 3]
As claim 1 or require 2 described implementation methods, it is characterized in that: the user will use the instant messaging service, need not to download and install any software, as long as the instant messaging network address of the global general-use of applying for the registration of and register online at any time.
[claim 4]
As claim 1 or require 2 described implementation methods, it is characterized in that: no matter whether chat call side have the instant messaging network address, also need not to download and install any software, the instant messaging network address that only needs on browser to import the other side as browsing page get final product, needs only the other side and registers and onlinely just can use browser and the other side to realize instant messaging.
[claim 5]
As claim 1 or require 2 or require 3 or require 4 described implementation methods, it is characterized in that: instant messaging is exactly as one of external liaison method of announcing of our unit the instant messaging network address of application in the application of commercial field, no matter whether this unit has the website, the individual that any hope and this unit get in touch gets in touch this unit immediately as long as the instant messaging network address of importing this unit in browser's address bar just can be talked with immediately with the online reception personnel of this unit appointment.
[claim 6]
As claim 1 or require 2 or require 3 or require 4 described implementation methods, it is characterized in that: business users can also be " helping in real time " instant messaging network address of its website application, and for this reason network address in link of remarkable Position Design of website related pages, when visiting the related pages of this unit network, website caller only need click " helping in real time " instant messaging website links, can eject the Instant messaging conversation frame automatically, the related service personnel of this unit just can answer relevant issues in real time for website caller, for website caller provides real-time help, business users can be provided with the related content webpage that whether shows its website when ejecting the Instant messaging conversation frame simultaneously.
[claim 7]
As claim 1 or require 2 or require 3 or require 4 described implementation methods, it is characterized in that: business users can also be " browsing supervision " instant messaging network address of its website application, in case have the people to browse to be embedded with the page of " browsing supervision " instant messaging network address, system can point out the related service personnel of this website at once, and show which page website caller visits, whether need initiatively to invite and the website caller actual conversation, for it is offered help.
[claim 8]
As claim 1 or require 2 or require 3 or require 4 or require 5 described implementation methods, it is characterized in that: business users can be applied in same user domain a plurality of different instant messaging network address under one's name, be used to discern different dialogue sources, different instant messaging network address is used in different application scenarios.And the personal user also can apply in same user domain a plurality of different instant messaging network address under one's name, is used to discern different contact person's groupings, and different group of contacts are used different instant messaging network address.
[claim 9]
As claim 1 or require 2 or require 3 or require 4 or require 5 or require 6 or require 7 described implementation methods, it is characterized in that: if the user is not online, whether system also can detect the user automatically and use other instant communication softwares online, if then send out message and have the people to visit its instant messaging website address request dialogue for other online instant communication software notices; As online, then can allow instant messaging network address visitor message or SMS notify or message is dealt in the E-mail address without any instant communication software.
[claim 10]
As claim 1 or require 2 or require 3 or require 4 or require 5 described implementation methods, it is characterized in that: this implementation method not only can realize the text chat function of instant messaging, but also can realize functions such as the actual conversation of voice, video and file transfer.
CN 200410155132 2004-06-15 2004-06-15 Method for realizing instantaneous communication based on internet address technique and its commercial field application Pending CN1592204A (en)

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Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2009039705A1 (en) * 2007-09-28 2009-04-02 Alibaba Group Holding Limited A method and system for realizing file transfer through browser
CN1996989B (en) * 2006-01-01 2010-06-23 腾讯科技(深圳)有限公司 A personal page system and its realization method
CN101163027B (en) * 2006-08-17 2011-04-20 国际商业机器公司 System and method for facilitating an electronic chat session
CN101425067B (en) * 2007-10-31 2011-08-17 中国移动通信集团公司 Information retrival method and system
CN102316089A (en) * 2010-09-17 2012-01-11 苏州阔地网络科技有限公司 Method for realizing two paths of voice communication
CN103874031A (en) * 2012-12-17 2014-06-18 腾讯科技(深圳)有限公司 Data transmission method and equipment
CN103888600A (en) * 2014-02-17 2014-06-25 刘岩 Instant messaging client
CN104079597A (en) * 2013-03-26 2014-10-01 华为终端有限公司 Transfer method of media stream and user equipment
CN104917667A (en) * 2015-05-26 2015-09-16 腾讯科技(深圳)有限公司 Multimedia-information-based interaction method, apparatus and system
US9417833B2 (en) 2012-12-17 2016-08-16 Tencent Technology (Shenzhen) Company Limited Methods and devices for data transfer
CN108965765A (en) * 2018-07-09 2018-12-07 广州数鹏通科技有限公司 Video calling connects method for building up, system and computer equipment
CN109450870A (en) * 2018-10-22 2019-03-08 腾讯科技(深圳)有限公司 Treating method and apparatus, storage medium and the electronic device of VOIP business

Cited By (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1996989B (en) * 2006-01-01 2010-06-23 腾讯科技(深圳)有限公司 A personal page system and its realization method
CN101163027B (en) * 2006-08-17 2011-04-20 国际商业机器公司 System and method for facilitating an electronic chat session
WO2009039705A1 (en) * 2007-09-28 2009-04-02 Alibaba Group Holding Limited A method and system for realizing file transfer through browser
CN101425067B (en) * 2007-10-31 2011-08-17 中国移动通信集团公司 Information retrival method and system
CN102316089A (en) * 2010-09-17 2012-01-11 苏州阔地网络科技有限公司 Method for realizing two paths of voice communication
CN103874031B (en) * 2012-12-17 2015-10-21 腾讯科技(深圳)有限公司 Data transmission method and equipment
CN103874031A (en) * 2012-12-17 2014-06-18 腾讯科技(深圳)有限公司 Data transmission method and equipment
US9417833B2 (en) 2012-12-17 2016-08-16 Tencent Technology (Shenzhen) Company Limited Methods and devices for data transfer
CN104079597A (en) * 2013-03-26 2014-10-01 华为终端有限公司 Transfer method of media stream and user equipment
CN104079597B (en) * 2013-03-26 2018-08-21 华为终端有限公司 The transfer method and user equipment of Media Stream
CN103888600A (en) * 2014-02-17 2014-06-25 刘岩 Instant messaging client
CN103888600B (en) * 2014-02-17 2016-03-16 刘岩 A kind of instant communication client
CN104917667A (en) * 2015-05-26 2015-09-16 腾讯科技(深圳)有限公司 Multimedia-information-based interaction method, apparatus and system
CN108965765A (en) * 2018-07-09 2018-12-07 广州数鹏通科技有限公司 Video calling connects method for building up, system and computer equipment
CN109450870A (en) * 2018-10-22 2019-03-08 腾讯科技(深圳)有限公司 Treating method and apparatus, storage medium and the electronic device of VOIP business

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