CN1432957A - Part providing method - Google Patents
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- CN1432957A CN1432957A CN02151843A CN02151843A CN1432957A CN 1432957 A CN1432957 A CN 1432957A CN 02151843 A CN02151843 A CN 02151843A CN 02151843 A CN02151843 A CN 02151843A CN 1432957 A CN1432957 A CN 1432957A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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Abstract
The present inventon provided a component providing method capable of swiftly providing a component to a customer. In the component providing method of providing the components of plant facilities to customers 5 and 6 possessing plant facilities, allowable periods until providing the components to the customers 5 and 6 are set. When repair requests for the components are received from the customers 5 and 6, the allowable periods with respect to the components are retrieved, and it is judged whether the components can be repaired within the allowable periods. If it is impossible, alternatives to be provided instead are extracted from a data base 45 holding inventory information, and the alternatives are prompted to be provided to the customers 5 and 6.
Description
Technical field
The present invention relates to provides the part of shop equipment part that method is provided to the client who holds shop equipment.
Background technology
Shop equipment fabricator (calling the fabricator in the following text) sells shop equipment and part thereof to client, and client buys shop equipment there and part is kept the running of factory from the fabricator.And client need exchange the part of regular use owing to have problems in the part of formation shop equipment along with the running of factory, so will preserve the standby of this part in advance, replaces to these standbies when breaking down and exchange.
Figure 10 is expression provides method as existing shop equipment part a block scheme.In the drawings, 1 is the shop equipment fabricator, and 2,3 is fabricator 1 client.
And, client 2,3 has inventory management business department 21,31, regular inspections of equipment business department 22,32, equipment failure reconditioning work department 23,33, part (standby) is bought business department 24,34, and the fault product are sent business department 25,35, is provided with shop equipment 26,36 simultaneously, the standby stock 27,37 of keeping standby, the standby inventory information database of management standby inventory information.In addition, in the drawings, dotted arrow is represented information flow direction.
Usually, fabricator 1 is at business department's 12 article of manufacture, and keeping is managed its content in the product inventory information database in product inventory 14.And the sale of the goods of order is undertaken by selling operation department 11, repairs goods and the deliver goods of returning in maintenance service department 13.
On the other hand, usually, the client A that holds shop equipment 26 takes care of in dead storage 27 at the standby that inventory management business department 21 kept or keeped in repair usefulness to shop equipment 26, and its content record is managed in the standby information database.And, implement to make regular check on making regular check on business department 22, simultaneously, exchange producing the degenerate part and the standby of product mounting of the part of fault and timeliness, under the situation that produces fault in the equipment, regulation is carried out the early stage reparation of equipment with standby etc. in fault restoration business department 23.
Have again, use standby, in buying business department 24, order to fabricator 1, buy in goods in order to replenish not enough standby in order to make regular check on like this with fault restoration etc.Add, buying business department 24, problematic goods or the timeliness part of placing that degenerates is returned for future use to the shop equipment fabricator.Keep the standby of keeping in standby stock 27 like this.In addition, client B too.
Because existing part provides method as mentioned above, so problem is, under the situation of the essential parts in a large number of client's device fails, in must be under the situation of the quantity standby of keeping greater than the standby storehouse, must newly buy the part that part or repairing are broken down again, according to ordering from selling or entrust standby meeting deficiency between the delivery of repairing the product of finishing.
And problem is, under the situation of repair a breakdown part, also be related to the complicated operation circuit of packing in shop equipment in recent years, the shop equipment fabricator wants spended time for the specified fault position, in order to turn back to the product of repairing in client's hand also very time-consuming.
And problem is that its life of product of the goods that use in shop equipment in recent years is short, for from buying the long goods of Nikkei, can not purchase new parts, or corresponding repairing difficulty.
Have problem to be again, the shop equipment fabricator is for the order from its client, because production and sales goods unfailingly, so final fault and the goods do not wanted become the unidirectional corresponding result who scraps, has influence on earth environment.
Summary of the invention
The present invention is in order to address the above problem, and providing a kind of can promptly provide the part of part that method is provided to client.
And provide a kind of and can finish the part that improves earth environment method is provided by reusing the part of repairing.
Part of the present invention provides method, provide the shop equipment part to the client who holds shop equipment, it is characterized in that, preestablish the permission time till client provides part, acceptance is from above-mentioned client's parts repair requirement, simultaneously, retrieval is for the above-mentioned permission time of this part, whether judgement above-mentioned part in the above-mentioned permission time can be repaired, under situation about can not repair, impel from extracting the substitute that replacement can be provided the database of information in stock, this substitute is provided to above-mentioned client.
And, part of the present invention provides method, provide the shop equipment part to the client who holds shop equipment, it is characterized in that, when accepting repairing from client and require, impel and from the database of holding inventory information, extract the substitute that replacement can be provided, this substitute is provided to above-mentioned client, after above-mentioned parts repair is finished, impel the part repaired and the replacement of above-mentioned substitute.
And, under the situation that part is difficult to repair, impel client to buy part.
And, in database the product registration as an alternative of the part of the shop equipment of repairing.
Have, be registered in the part of keeping in a plurality of different site of storages in database, when extracting the substitute that can provide alternative by above-mentioned database, at what site of storage, extraction can provide alternative substitute according to the part keeping.
Also have, monitor client side's standby database of the standby inventory information that the storage client holds, manage, so that client holds the standby of some usually at least.
And, manage according to the inventory information of database, make available part have some.
Also have, conclude fee to develop burden contract with a plurality of clients in advance, provide at needs under the situation of the part that is not generating, the exploitation of the part that should provide is provided based on above-mentioned fee to develop.
Description of drawings
Fig. 1 is that the part of the expression embodiment of the invention 1 provides system;
Fig. 2 is the block scheme that expression part shown in Figure 1 provides the major part of system;
Fig. 3 is the figure of an example of stock DB44 of expression computing machine 4 shown in Figure 2;
Fig. 4 is the figure of an example of the standby DB45 of expression computing machine 4 shown in Figure 2;
Fig. 5 is the figure of an example of the contract DB46 of expression computing machine 4 shown in Figure 2;
Fig. 6 is the process flow diagram that the standby of the expression embodiment of the invention 1 provides method;
Fig. 7 is the process flow diagram that the standby of the expression embodiment of the invention 2 provides method;
Fig. 8 is the figure that the part of the expression embodiment of the invention 3 provides system;
Fig. 9 is the figure of the example of the standby DB45 shown in the presentation graphs 8;
Figure 10 is the block scheme that the existing shop equipment part of expression provides method.
Embodiment
Fig. 1 is the figure that the part (standby) of this embodiment 1 of expression provides system.In the drawings, the 15th, the standby stock of keeping standby, the 16th, the substitute that sends the standby (substitute) of keeping in standby stock 15 to client sends business department, and the 17th, with the contract services department of client 2,3 business of signing a contract.And, the 28, the 38th, with the contract services department of fabricator 1 business of signing a contract.In addition, among the figure, dotted arrow is represented the flow direction of information.
And fabricator 1 is with shown in Figure 10 the same, the production division 12 that has equipment factory or make the goods that constitute it, and the goods of making in this production division 12 keeping and is sold in product inventory 14.The repairing department 13 that also has the repair a breakdown goods is taken care of in standby stock 15 at the goods that this repairing department 13 is repaired, and treats to utilize again.On the other hand, fabricator 1 client 2,3 has equipment factory 26,36 with shown in Figure 10 the same, with the standby keeping of its equipment shop equipment 26,36 goods in standby stock 27,37.
Like this, contract, repairing, standby management, substitute send business, production, artefact management etc. for example by the network computer management that is connected with each terminal, provide part by fabricator 1 to client 2,3 with the mode of following explanation.In addition, especially be not limited to use sub-computer management, also can carry out various processing in each terminal.
Fig. 2 is the block scheme that expression part (standby) shown in Figure 1 provides the major part of system.In the drawings, the 4th, the sub-computing machine that fabricator 1 holds, the 5, the 6th, the computing machine that fabricator 1 client 2,3 holds, each computing machine 5,6 and sub-computing machine 4 are connected by communication medium.
The 41st, sub-computing machine 4 is done the input and output portion that input and output are handled, the 42nd, carry out the handling part of data processing, the 43rd, be stored in the handling part 42 storage part of the data handled etc., the 44th, the inventory database (calling stock DB in the following text) with the information of the shop equipment of the inventory status of the shop equipment part of making and manufacturing is sold in storage, the 45th, the standby database (to call standby DB in the following text) of the inventory status of storage repair a breakdown goods and the information of the product of repairing thereof, the 46th, the contract database (calling contract DB in the following text) of storage and client's 2,3 contract information (treaty content etc.).
The 51st, the input and output portion that carries out the input and output processing of computing machine 5, the 52nd, carry out the handling part of data processing, the 53rd, the storage part of the data of storage and fabricator's 1 contract information (treaty content etc.) and processing in handling part 52 etc., the 54th, the standby database (calling standby DB in the following text) of the standby information of the inventory status of the standby of the shop equipment 26 that storage client 2 holds and keeping.And computing machine 6 is also the same with computing machine 5, has input and output portion 61, handling part 62, storage part 63, standby DB64.
Fig. 3 is the example figure of the stock DB44 of the computing machine 4 shown in the presentation graphs 2.As shown in the figure, the product information (machine name etc.) that storage fabricator 1 makes in stock DB44, the machine quantity of making, the present information of whether making etc.
Fig. 4 is the figure of an example of the standby DB45 of expression computing machine 4 shown in Figure 2.As shown in the figure, storage repair the product information (machine name etc.) of product, the product amounts of having repaired, repair in product amounts, the present repairing product information etc. of manufacturing in factory (or other manufacturing works) whether of (before repairing).
Fig. 5 is example figure of contract DB46 of expression computing machine 4 shown in Figure 2.As shown in the figure, the storage sign a contract client client's name, identification client customer identification information and, with the client's who signs a contract treaty content, for example become the contract time, replenish object (supply object) equipment manufactured product information (machine name etc.), reach to client time (allowed time) is provided, whether must proposes the far to the fault goods of standby is provided.
Then, the part (standby) that this embodiment 1 is described provides method.Fig. 6 is the process flow diagram that the part (standby) of this embodiment 1 of expression provides method.
At first, signing relevant part between fabricator 1 and client 2,3 provides the contract of (standby), and the time limit for offering (allowed time) of the kind of the standby that this contract item is for example used, contract time, method of payment (based on contract kind quantity payment year membership dues etc.), standby, the far of fault repair product are pointed out has or not etc. and to be stored in (step 11, step 21) among the contract DB46.
Here, standby time limit for offering (allowed time) is to accept client to repair requirement (standby replenish require) and begin to the allowed time that standby is provided, for example, be after client's equipment uses the kind fault to take place, always from fault generation contact time of client to the time that the substitute of repairing the product of dealing with or working certified products is provided to client.
In addition, at this contract period, client will be to factory's payment according to the kind quantity of accepting the standby service and the contract gold of contract time span, and also can save client must be by the trouble of the degree of replenishing payment.And, do not issue in principle except that the situation of necessity for the fault repair report, also can cut down client's defrayment.
And, in client's 2 sides, during the fault of the shop equipment of holding as client 2 26 and when exchanging periodically, under shop equipment 26 standby necessary informations, client 2 utilizes specified fault positions such as each goods fault demonstration, repair and the necessary part of exchange extraction, by the information (kind etc.) of relevant this part of input and output portion 51 input and output.Then, retrieve the standby DB54 that its client 2 holds, judge whether to exist necessary standby (step 22).
Under the situation of standby in standby stock 27 of necessity, use standby stock 27 standby, simultaneously, in order to determine whether in standby stock 27, to replenish standby (step 23), under situation about must replenish, the standby to its standby is replenished requirement get in touch with fabricator 1.
In addition, under the standby situation that in step 22, there is no need, will replenish requirement to the standby of its necessary standby and get in touch with fabricator 1.And, replenishing requirement with this standby and carry out simultaneously, the part of 2 pairs of fault goods of client or exchange is addressed to fabricator 1 (step 24) in the lump requiring repairing simultaneously.
On the other hand, replenish requirement and standby repairing requirement (step 12) in fabricator's 1 side in case accept standby from client by input and output portion 41, then use client's name and the customer identification information of contract DB46, do its client and whether be the client's that signs a contract identification (step 13).If the client who signs a contract, judge that then accepting standby replenishes the standby that requires and whether be included in the goods that its client signs a contract, if do not comprise, abort process then.
If comprise, whether the repairing of then judging the repairing part of sending from client 2 in fabricator's 1 side may (step 14) if can repair, be then calculated its repairing time (step 15), simultaneously, based on contract its standby of setting at contract period of DB46 retrieval time (step 16) is provided.In addition, also can implement the repairing of the product of repairing simultaneously at repairing department 13.
Then, judge that this repairing time of calculating is whether than the time limit for offering long (step 17) of the standby by contract DB46 retrieval.In addition, calculating by the necessary information of input and output portion 41 inputs of repairing time calculated at handling part 42 according to these information.
When the repairing time than the short situation of time limit for offering under owing in time limit for offering, complete repairs, pay the product of repairing, so the content information of repairing product is paid in output.At this moment can at this moment not get in touch with yet, repair the intact back of repairing of product and get in touch, can pay the product (step 18) of repairing in the lump yet with client to client's 2 its aims of contact with client 2.
On the contrary, under the situation of repairing time than the time limit length that provides, during providing, can not complete repairs, owing to can not pay the product of repairing, so substitute by the necessary standby of stock DB44, standby DB45 retrieval, definite substitute that should provide, output provides the content of its substitute.Then, even substitute (step 19) is paid in the output that also provides the substitute aim for client 2 in the lump.
In addition, repair earlier, near the date, can judge that also paying the product of repairing still pays substitute in time limit for offering.In this case, even under the situation that does not also have to have repaired near time limit for offering, as long as substitute transmission instruction is repaired in output automatically.Specifically, send MAIL etc. and come into force automatically as long as before providing 1 day, make at despatch department.
And, even also repair for the part that can not repair, the part of having repaired is taken care of in standby stock 15, managing among the input standby DB45 such as its management information in time limit for offering.The standby of keeping is not limited only to the part that client entrusts repairing in standby stock 15, comprise other repairings and when selling through the goods of certain hour etc., half old product, as long as can utilize again.
Like this, the standby that replenishes by fabricator 1 is paid by the standby stock 27 of client's 2 sides, or if necessary can utilize.
In addition, fabricator 1 implements investigating thoroughly of failure cause, if necessary, also can pass on its result to client, and, based on stock DB44, the standby DB45 of managed inventory situation, under the situation that the stock changes, also can start the operation of maintenance of stock goods.
And, in this embodiment, though to provide substitute to client,, in case fault repair finishes, then make these repairing product that are over and the substitute that before provided exchanges and exports by computing machine, after having repaired, also commutative substitute and repairing product.
In this embodiment, setting reaches the allowed time that part is provided to client, when accepting the parts repair requirement from client, retrieval is to the allowed time of its part, whether judgement part in the allowed time can be repaired, under irreparable situation, owing to impel and from database, extract the substitute that replacement can be provided, provide this substitute to this client, so client in the desired time limit (allowed time) surely provide necessary part (repairing product or substitute), can promptly finish the additional of part (standby).
And, in the standby database, the shop equipment part of having repaired as an alternative product register, this repairing of registering is finished part product as an alternative, need not make new product like this, because the part that will once use reuses, make Limited resources do to use effectively, provide system so can form to the useful part of earth environment.Have again, even the goods that are difficult to continue to produce also can be by huge profit with providing.
Working as the fabricator among the embodiment 1 does not have under the situation that (allowed time) completes repairs in time limit for offering, although will provide substitute to client, but, in this embodiment 2, repair when requiring (standby replenishes and requires) when the standby of accepting client, the substitute of standby to be provided to client, after standby has been repaired, impel the standby that to have repaired to be replaced with this substitute.
In addition, about part (standby) provides system because of identical with embodiment 1, so explanation is omitted.And in this embodiment 2, time limit for offering (allowed time) information of fabricator's standby DB does not have special requirement.
Then, the part (standby) that this embodiment 2 is described provides method.Fig. 7 is the process flow diagram that the part (standby) of this embodiment 2 of expression provides method.At first, the same with embodiment 1 as shown in Figure 7, do step 11,21-24,12,13 processing.
But, as different from Example 1, when contract in step 11,21 is handled, do not make time limit for offering and set, for it, fabricator 1 will and client 2,3 sign reaching the product of repairing the contract of taxi product be provided between tailend.
Like this, replenish required by the standby of client's 2,3 sides and repair and entrust, handle, so, extract the standby (step 31) that can provide according to fabricator 1 one sides' standby DB45 in case carry out its client's identification at fabricator's 1 side joint.Then, should export the standby that this extraction is provided to client, when getting in touch with client, with this standby as an alternative product lend client's (step 32).
Thereupon, carry out causal investigation and the place under repair that client sends the fault product that come in fabricator 1 side maintenance service department 13.Then, judge whether to have repaired (step 33), under the situation of having repaired, it is repaired product return to client, be replaced with the content output of the substitute of lending earlier.And, this and client are got in touch, simultaneously, the product of will repairing are returned to client's (step 34).
On the other hand, accept fabricator 1 repairing product in customer side after, carry out substitute and return formality, substitute is returned fabricator 1 (step 41).
If return substitute from client, then the substitute of returning is taken care of in standby stock 15 in fabricator's 1 side, simultaneously, this information registering in standby DB45, is carried out the renewal of standby DB45.Like this, owing to manage the situation of substitute in standby DB45, Inventory Performance can obtain confirming.And utilization can not be repaired the increase of product etc., under the situation that inventory change takes place, starts maintenance of stock goods operation, carries out that standby replenishes etc., controls its number.Whereby, tackle fully from client's requirement next time.
And, after fabricator's 1 side tackles fault repair, scale and degree of injury according to trouble location, be judged as under the inappropriate situation as regenerate, urge client to buy the output of the content of part (standby), its aim and client are got in touch, entrust the new product suitable to buy with the fault product.When providing this new product, return substitute from fabricator 1 to client.New product under this situation is bought other purposes expenses of request.
In this embodiment, when the parts repair of accepting client (the additional requirement of part), extracting from the database of holding inventory information to provide alternative substitute to provide to client, after parts repair is intact, owing to will change the part and the substitute of having repaired, can promptly finish replenishing of part (standby).
And, different with the situation of embodiment 1, remove irreparable situation, because the fault product must be returned to client, so because of supplying with is not unknown half old product (the unclear half old product of what problem of the former generation of what kind of fault of what client), therefore can make client relieved.
And, the shop equipment part of having repaired product as an alternative is registered in the standby database, the intact part of the repairing of this registration product as an alternative, like this, need not make new product, because nonrecoverable part utilizes again, so use Limited resources effectively, can build up provides system to the useful part of the earth.Have again, provide even the inconvenient goods of continuation production also can utilize again.
Also have, repair under the situation of difficult,,, also can not provide half unknown old product to client even under the irreparable situation of part owing to impel client to buy part (standby) at part (standby).
In embodiment 1,2, although the standby of registering among fabricator's standby DB is to be stored among the standby stock that the fabricator holds, but in this embodiment 3, in standby DB, be registered in a plurality of different site of storages and taking care of part, when extracting substitute, consider also how part in the site of storage, is extracted substitute by keeping then.In addition, other is identical with embodiment 1,2.
Fig. 8 is the figure that the part (standby) of this embodiment 3 of expression provides system.In the drawings, 7, the 8th, the standby inventory in custody place that in the place different, is provided with (calling satellite (サ テ ラ イ ト) in the following text) with fabricator's 1 facility, the standby stock 71,81 of keeping standby is set respectively in this satellite 7,8, and the terminal of the standby database (omitting among the figure) of the inventory information of this standby stock 71,81 by having storage this standby stock 71,81 manages.Be connected the computing machine 4 that this terminal and fabricator 1 have through communication medium (network and telephone line).
In addition, other are with shown in Figure 1 the same, so explanation is omitted.And fabricator 1 client 2,3 is identical with embodiment's 1,2, has each computing machine 4,5,6 shown in Figure 2 respectively.
Fig. 9 is the figure of expression fabricator's 2 the example of standby DB45 that has of computing machine 4.As shown in the figure, the standby data DB45 of this embodiment 3 is added in the part shown in Figure 4, and register for standby in the stock place of its standby of keeping.And the positional information in stock place and inventory information are done other approach storages, can read in fabricator 1 sub-computing machine 4.In addition, other the same with Fig. 4.
In this embodiment 3, when fabricator's 1 decision offers client 2,3 standby, the client's that consideration provides position (facility position) etc., judging provides the standby of keeping in which standby inventory in custody to suit the standby that decision provides.
Method as determining standby for example, is defined as existing standby stock's standby on the proximal most position of distance client position, as long as or be specified to the standby stock standby that standby can be provided the soonest to client.And can determine according to the number of the standby of storing among the standby stock.
Then, indicate each satellite that the standby of determining is like this offered client, standby is offered client by the standby stock of this satellite.In addition, other as long as identical with embodiment 1,2.
And fabricator 1 thoroughly carries out the standby inventory in custody management of satellite 7,8, and for client, when satellite is sent substitute, to fabricator's 1 side, notice is repaired the substitute delivery from satellite 7,8 sides, proposes to replenish requirement.Fabricator 1 adds to satellite according to this timing with these product.Like this, can preparing next time, client's fault takes place.
In this embodiment 3, the standby of in inventory database (standby DB), taking care of in a plurality of different site of storages of registration, when the standby of accepting client replenishes when requiring, determine that the part of taking care of in which site of storage offers client, owing to will impel the part of in its site of storage, taking care of to offer client, so, can offer client to the part of taking care of in a plurality of site of storages (standby).Its result, even because of the geographic position makes under the situation that the fabricator can not directly provide on time, also the standby maintenance of stock in place provides this repairing substitute via satellite, can provide part (standby) to client at once.
And, owing to can more promptly provide part (standby) to client, so the time of for example available 2 hours weak points provides part to client.Its result, owing to the part of accepting in customer side to provide immediately (standby), so, need not the too much standby of keeping in customer side, and, also needn't be according to the standby kind and especially in the customer side keeping.
Embodiment 4
Though it is random whether taking care of standby in customer side in embodiment 1-3,, but in embodiment 4, to take care of the standby of some at least in customer side usually.
Set when handling at the fabricator of embodiment 1-3 and client's contract, sign the contract that client will take care of the standby of some at least.Specifically, communication medium by network or telephone line etc. between client and fabricator connects, to confirm client's inventory in custody content in fabricator's side, according to often taking care of some at least at ordinary times in customer side with the contract of fabricator's side, for example 1 or 2 standbies, manage client's standby DB of this Inventory Performance making side management, like this, will have the standby of some at least in customer side.
In this embodiment 4, usually,,, can utilize the standby of taking care of in customer side so reaching during client provides standby from fabricator's side owing to will take care of the standby of some in customer side, equipment is turned round continuously.Or reduce stop time as much as possible.
And the standby that utilizes each client to have some at least replenishes requirement too much owing to can prevent the standby of fabricator's side, so can make the tank farm stock of the standby of fabricator's side keep certain, can provide to client relievedly.
And, because the standby that each client has some at least, so,, produce the equipment that finishes the system update that the machine system produces and stablize the client of operation and also can deal with according to being difficult at fabricator's lateral root even reach for examination for finish in the production of fabricator's side that nowadays the standby maintenance of goods or reason economically etc. upgrade at once.
This embodiment 5 provides in the method at the part (standby) of embodiment 1-4, and fabricator's side is periodically implemented the stock control of standby stock control, controls its stockpile number.
The fabricator periodically implements the stock control of substitute (selling product), reduces for irreparable quantity and implements to replenish, and upgrades standby DB.And, according to the stockpile number of standby DB, judge that whether standby replenishes necessary, carries out replenishing at once in the case of necessary.
Replenishing at once,, promptly deal with the exploitation of keeping of goods making under the inconvenient situation of substitute (lending product) according to producing the reason of ending part product etc.(in this case,, development cost are principle to " year contract gold " that utilize contract to conclude client though serving as,, the relevant kind that comprises is utilized very particular strain of situation, concludes client for contract, according to circumstances implements to append the collection of fee to develop.)
And, conclude fee to develop burden contract with a plurality of clients in advance, owing to situation such as can not repair, certain standby exhaustion among the standby stock, because of it produce to end to make etc. under the situation, must provide again not when the part of making, according to the contract of front, output is based on the information of developing necessary part from a plurality of clients' fee to develop.
In this embodiment, manage above-mentioned standby and make the standby that can supply with according to the inventory information of inventory database become constant, like this, no matter when replenishing requirement and also can provide substitute at once from client.
And, for the part standby of ending owing to production to make, as required, be set at the contract item from the contract year membership dues, extracting fee to develop, with this, in fact under situation about must develop, can utilize the exploitation of contract year membership dues that necessary standby is provided.
The invention effect
Part of the present invention provides method, providing the part of shop equipment part to provide in the method to the client who holds shop equipment, set and arrive the allowed time that client's part is provided, when accepting parts repair from above-mentioned client and require, retrieval is for the above-mentioned allowed time of its part, whether the repairing of judgement above-mentioned part in the above-mentioned allowed time may, when under impossible situation, owing to impel from the database of holding inventory information, to extract alternative substitute can be provided, this substitute is offered above-mentioned client, so, can promptly carry out replenishing of necessary part.
And, part of the present invention provides method, providing the part of shop equipment part to provide in the method to the client who holds shop equipment, when accepting parts repair from client and require, impelling to extract from the database of holding inventory information to provide alternative substitute, offers above-mentioned client, after above-mentioned parts repair is intact, owing to will exchange the part and the above-mentioned substitute of having repaired, can promptly replenish necessary part.
And, at parts repair at need, impel client to buy under the situation of part, even repairing under the situation of difficult, also need not provide this client unsettled half old product.
And, in database,, can reuse the part of repairing when the shop equipment part of having repaired as an alternative under the situation of product registration.
Also have, in database, be registered in the part of taking care of in a plurality of different site of storages, when from above-mentioned database, extracting the substitute that can provide alternative, which take care of in site of storage according to part, under the situation of extracting the substitute that can provide alternative, can provide the standby of keeping in a plurality of site of storages to client.
And, monitor the customer side standby database of the standby inventory information that the storage client holds, when management makes client hold at least usually under the situation of standby of some, reaching during client provides standby, the standby of keeping can be utilized, the running of equipment can be kept in customer side.Or can reduce during the termination as much as possible.
Have again,, also can provide substitute at once no matter when client replenishes requirement when management makes the part that can supply with according to the inventory information of database have under the situation of some.
At last, conclude the exploitation contract with a plurality of clients in advance, under the situation that the part of not making must be provided, under the situation of impelling the part that exploitation can provide based on above-mentioned fee to develop, can provide and once end the part produced.
Claims (8)
1. a part provides method, provide the shop equipment part to the client who holds shop equipment, it is characterized in that, preestablish the permission time till client provides part, when accepting parts repair from above-mentioned client and require, retrieval is for the above-mentioned permission time of this part, whether judgement above-mentioned part in the above-mentioned permission time can be repaired, under impossible situation, impel from extracting the substitute that replacement can be provided the database of information in stock, this substitute is provided to above-mentioned client.
2. a part provides method, provide the shop equipment part to the client who holds shop equipment, it is characterized in that, when accepting repairing from client and require, impel from extracting the substitute that replacement can be provided the database of information in stock, this substitute is provided to above-mentioned client, after above-mentioned parts repair is finished, impel the part repaired and the replacement of above-mentioned substitute.
3. part according to claim 2 provides the method method, it is characterized in that, under the situation that part is difficult to repair, impels client to buy part.
4. part according to claim 1 and 2 provides the method method, it is characterized in that the product registration as an alternative of the part of the shop equipment that will repair in database.
5. part according to claim 1 and 2 provides the method method, it is characterized in that, in database, be registered in the part of keeping in a plurality of different site of storages, when extracting the substitute that can provide alternative by above-mentioned database, at what site of storage, extraction can provide alternative substitute according to the part keeping.
6. part according to claim 1 and 2 provides the method method, it is characterized in that, monitors client side's standby database of the standby inventory information that the storage client holds, and manages, so that client holds the standby of some usually at least.
7. part according to claim 1 and 2 provides the method method, it is characterized in that, manages according to the inventory information of database, makes available part have some.
8. part according to claim 1 and 2 provides the method method, it is characterized in that, concludes fee to develop burden contract with a plurality of clients in advance, provides at needs under the situation of the part that is not generating, and the exploitation of the part that should provide is provided based on above-mentioned fee to develop.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP377247/2001 | 2001-12-11 | ||
| JP2001377247A JP2003178152A (en) | 2001-12-11 | 2001-12-11 | Component providing method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1432957A true CN1432957A (en) | 2003-07-30 |
Family
ID=19185263
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN02151843A Pending CN1432957A (en) | 2001-12-11 | 2002-12-11 | Part providing method |
Country Status (3)
| Country | Link |
|---|---|
| JP (1) | JP2003178152A (en) |
| KR (1) | KR100486452B1 (en) |
| CN (1) | CN1432957A (en) |
Families Citing this family (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2007011920A (en) * | 2005-07-04 | 2007-01-18 | Alaxala Networks Corp | Delivery management of service parts |
| US7266518B2 (en) * | 2005-12-29 | 2007-09-04 | Kimberly-Clark Worldwide, Inc. | Spare parts inventory management |
| JP5708100B2 (en) * | 2011-03-18 | 2015-04-30 | 富士通株式会社 | Clothes purchase support device, clothes purchase support method, and clothes purchase support program |
| JP5872954B2 (en) * | 2012-04-26 | 2016-03-01 | オリンパス株式会社 | Medical business support system and business support system |
| JP2020191025A (en) * | 2019-05-24 | 2020-11-26 | 株式会社日立製作所 | Reservation right contract system and reservation right contract method |
| CN111292478A (en) * | 2019-09-26 | 2020-06-16 | 付小龙 | Automatic on-duty locker of coal mine lamp house |
| JP7314384B1 (en) | 2022-12-12 | 2023-07-25 | ＳＯＭＰＯ Ｌｉｇｈｔ Ｖｏｒｔｅｘ株式会社 | Computer system for providing building-related services, methods and programs executed on the computer system |
Family Cites Families (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH06332913A (en) * | 1993-05-18 | 1994-12-02 | Sanyo Electric Co Ltd | Parts retrieval system |
| JPH09265490A (en) * | 1996-03-29 | 1997-10-07 | Nec Corp | Component retrieval system |
| JP2000181957A (en) * | 1998-12-15 | 2000-06-30 | Pfu Ltd | Preventive maintenance system |
| JP2001229189A (en) * | 2000-02-15 | 2001-08-24 | Canon Inc | System and method for providing component information and recording medium |
| JP3694210B2 (en) * | 2000-03-17 | 2005-09-14 | 東芝テック株式会社 | Repair request handling method and repair request handling apparatus |
-
2001
- 2001-12-11 JP JP2001377247A patent/JP2003178152A/en active Pending
-
2002
- 2002-12-05 KR KR10-2002-0076935A patent/KR100486452B1/en active IP Right Grant
- 2002-12-11 CN CN02151843A patent/CN1432957A/en active Pending
Also Published As
| Publication number | Publication date |
|---|---|
| KR20030047765A (en) | 2003-06-18 |
| KR100486452B1 (en) | 2005-04-29 |
| JP2003178152A (en) | 2003-06-27 |
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