CN1412703A - Customer acknowledgement method for receiving goods and its exception handling method - Google Patents
Customer acknowledgement method for receiving goods and its exception handling method Download PDFInfo
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- CN1412703A CN1412703A CN 01136464 CN01136464A CN1412703A CN 1412703 A CN1412703 A CN 1412703A CN 01136464 CN01136464 CN 01136464 CN 01136464 A CN01136464 A CN 01136464A CN 1412703 A CN1412703 A CN 1412703A
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Abstract
The customer goods-receiving acknowledgement and abnormal processing method is implemented in a computer system, and includes the following steps: firstly, inputting sale receipt data of out-stockroom list and customer goods-receiving acknowledgement data; then according the customer goods-receiving acknowldgement data judging that said out-stockroom list is normal or abnormal, if it is normal in receiving goods, the sale account bill data can be produced, otherwise, it make abnormal treatment program.
Description
Technical field
The present invention relates to a kind of management method of Enterprise Resources Planning, particularly be applied to Enterprise Resources Planning (Enterprise Resource Planning, ERP) client of system receives and confirms and the method for abnormality processing relevant for a kind of.
Background technology
The affirmation of receiving means enterprise after paying commodity, is checked and accepted the affirmation action of being done errorless back by the client.The abnormality processing of receiving then has quantitatively for commodity for the client or testing on the quality when moving back, and the processing action that the unusual part confirmed of receiving is done is not done for the client by enterprise.
General ERP system, behind putting up working, do not write down the data of being done when the client pays commodity for enterprise of signing for, enterprise is when receiving the commodity that the client returns, and also can't write down in the operation of receiving is that return of goods warehouse-in at which bill of sales and sales order are done moves.
Modern lift example explanation and use the receive flow process following (seeing also Fig. 1) of abnormality processing operation of traditional E RP system:
As shown in Figure 1, use the receive flow process of abnormality processing operation of traditional E RP system, mainly be divided into shipment, open invoice, sell unusual, the stages such as Sales return is opened an account, taxation declaration of opening an account, receive.The present is respectively described below:
The shipment stage: the input shipment information is in traditional ERP system (step 102);
Open the invoice stage: input invoice for sales data is in traditional ERP system, and wherein invoice for sales data system sets up (step 104) according to shipment information;
Sale is opened an account the stage: store to sell and open an account the subpoena data in traditional ERP system (step 106);
Receive the unusual stage: according to the abnormal results of receiving that the client signs for, judge abnormality processing flow process (step 108) with manual type, the execute exception treatment scheme is received the abnormality processing data in traditional ERP system (step 110) with generation then;
Sales return is opened an account the stage: according to the abnormality processing data of receiving, produce and store pin and move back open an account subpoena data or sales revolution and open an account the subpoena data in traditional ERP system (step 112);
The taxation declaration stage: move back the subpoena data of opening an account/sales revolution subpoena data of opening an account according to selling open an account subpoena data and pin, confirm actual sales income (step 114) with manual type, according to actual sales income, produce sales income declaration material (step 116) then.
Because above-mentioned general ERP system is not considered enterprise after paying commodity, the client need do the action of signing for affirmation, and the total charge during usually according to the commodity shipment is opened invoice, and when opening invoice, sells the operation of opening an account in the lump.And enterprise carries out sales income revolution entry or pin again and moves back the operation of opening an account when receiving that the client tests the commodity that move back.Therefore system not only can increase many income for the adjustment sales and produce subpoena, sales income sum in the subpoena shelves can not coincide usually with the actual sales income of opening invoice simultaneously, and the financial staff need be aided with comparison and the affirmation that manual work is carried out the sales income again when declaring tax operation.
In addition, above-mentioned general ERP system does not also have the exception handling of receiving, enterprise receives when unusual in the client, and the user still needs and complies with the various vouchers of being regained according to the various results of signing for again for shipping Qty. mistake, shipment bad or invoice for sale data mistake and judge abnormality eliminating method and program voluntarily.Therefore if the user lacks experience, the selection disposal route is improper or handling procedure is wrong, very easily makes system derive the data of many mistakes.
Like this, how to address the above problem, just seem quite important.
Summary of the invention
Purpose of the present invention is received and is confirmed and the method for abnormality processing proposing a kind of client, to sign for affirmation at the client after the shipment and to sign for abnormality processing and improve administrative mechanism, from write down each bill of sales sign for quantity, sign for the result, regain voucher, automatically judge exception handler, to the abnormality processing operation that meets hommization, can simplify the abnormality processing flow process and reduce the data mistake that artificial judgment caused.
Modern propose a kind of client according to one embodiment of the invention and receive and confirm and the method for abnormality processing, it is to implement in a computer system and comprise the following step at least: at first import the invoice for sales data of bill of sales and the client affirmation data of receiving.According to client's affirmation data of receiving, judge whether this bill of sales receives unusually then.If this bill of sales is normal for receiving, then produce the subpoena data of opening an account of selling according to this invoice for sales data.And, then carrying out the following step if this bill of sales is unusual for receiving: system judges the exception handler of this bill of sales earlier according to the different unusual messages of receiving.The execute exception handling procedure is with the generation abnormality processing data of receiving then.Then, produce the subpoena data of opening an account of selling according to the invoice for sales data and the abnormality processing data of receiving.
Wherein above-mentioned client receives that the affirmation data comprises the quantity of bill of sales or whether invoice errorless, in the bill of sales each commodity sign for quantity, short overflow quantity or client do not return quantity.And above-mentioned exception handler comprise original invoice cancel, reopen vertical pin goods invoice or benefit open receive single etc.Again, the above-mentioned abnormality processing data of receiving comprises the reopening vertical pin goods invoice data of bill of sales, and this reopens total payment for goods of each commodity amount in this bill of sales that the invoice amount in vertical pin goods invoice data is ready to sign for for the client.In addition, said method more comprises according to selling the subpoena data of opening an account after the subpoena data of opening an account is sold in generation, produces sales and takes in declaration material.
Modern propose a kind of client according to another embodiment of the present invention and receive and confirm and the method for abnormality processing, it is to implement in a computer system and comprise the following step at least: the screening conditions of at first importing bill of sales.Demonstrate the still unreceipted bill of sales data of the client who meets screening conditions then.Then import bill of sales and sign for the result.If it is normal for receiving that this bill of sales is signed for the result, then produce the subpoena data of opening an account of selling according to this bill of sales data.And unusual for signing for if this bill of sales is signed for the result, then carry out the following step: the withdrawal voucher and the quantity of this bill of sales of input are signed for data earlier.The signing for the result and regain voucher of bill of sales according to this judged the exception handler of this bill of sales then.The execute exception handling procedure is with the generation abnormality processing data of receiving subsequently.Then, produce the subpoena data of opening an account of selling according to the bill of sales data and the abnormality processing data of receiving.
Wherein above-mentioned bill of sales screening conditions comprise shipment odd numbers, invoice number, client's unified editing number or shipment date etc.And above-mentioned bill of sales data comprises shipment date, invoice number, shipment odd numbers or customer name etc.Whether signing for the result as for above-mentioned bill of sales, to comprise the quantity or the invoice of bill of sales errorless.Again, above-mentioned quantity sign for data comprise each commodity in the bill of sales sign for quantity, short overflow quantity or client do not return quantity.And above-mentioned exception handler comprise original invoice cancel, reopen vertical pin goods invoice or benefit open receive single etc.Comprise the reopening vertical pin goods invoice data of this bill of sales as for the above-mentioned abnormality processing data of receiving, and this reopens total payment for goods of each commodity amount in the bill of sales that the invoice amount in vertical pin goods invoice data is ready to sign for for the client.In addition, said method more comprises according to selling the subpoena data of opening an account after the subpoena data of opening an account is sold in generation, produces sales and takes in declaration material.
Client of the present invention receives and confirms and the method for abnormality processing to also have another kind of implementation: it is to implement in a computer system and comprise the following step at least: at first, and the screening conditions of input bill of sales; Demonstrate the still unreceipted bill of sales data of the client who meets these screening conditions; Import this bill of sales then and sign for the result; If it is normal for receiving that this bill of sales is signed for the result, then carry out the following step in regular turn: produce the subpoena data of opening an account of selling according to this bill of sales data, and according to this sale subpoena data of opening an account, produce sales income declaration material, otherwise carry out the following step in regular turn: withdrawal voucher and the quantity of importing this bill of sales are signed for data; Sign for result and this withdrawal voucher according to this of this bill of sales, judge the exception handler of this bill of sales; Carry out this exception handler with the generation abnormality processing data of receiving; According to this bill of sales data and this abnormality processing data of receiving, produce the subpoena data of opening an account of selling; According to this sale subpoena data of opening an account, produce sales income declaration material at last.
Description of drawings
Fig. 1 shows is a embodiment according to the tradition invention, the receive process flow diagram of abnormality eliminating method of client;
What Fig. 2 showed is according to one embodiment of the invention, the client receive confirm and abnormality eliminating method in client's affirmations (it is preceding to open an account) picture of receiving;
What Fig. 3 showed is according to one embodiment of the invention, the client receive confirm and abnormality eliminating method in the abnormality processing picture of receiving;
What Fig. 4 showed is according to a preferred embodiment of the present invention, and the client receives and confirms and the process flow diagram of abnormality eliminating method.
Embodiment
Purpose of the present invention is received and is confirmed and the method for abnormality processing proposing a kind of client, below is example with a preferred embodiment, illustrates that client of the present invention receives to confirm and abnormality processing machine-processed as follows:
The invention provides a client receives and confirms and abnormality processing system, to allow the user receive and confirm and during the abnormality processing operation carrying out the client, this client receive confirm and abnormality processing system can be with one " client receive affirmations (it is preceding to open an account) " picture be presented at (as Fig. 2) on the screen, carry out client's affirmation operation of receiving for the user.
As shown in Figure 2, the invention provides the selected screening of user classification (bill of sales for example, invoice, client's unified editing etc.), import then such as the shipment odd numbers, invoice number, odd numbers or shipment dates such as client's unified editing number, and after pressing " screening " button, system will find out the still unreceipted bill of sales data of the client who meets (shipment date for example according to screening conditions, invoice number, the shipment odd numbers, customer name etc.), and provide the user to select each bill of sales to sign for the result (for example to sign for errorless, sign for unusual, for example quantity is signed for wrong etc.)), if the selected result of signing for of user is unusual for signing for, then need imports and regain voucher and sign for quantity.System will sign for the result and regain voucher according to bill of sales, judge various exception handlers automatically, comprise that original invoice cancels, reopens vertical pin goods invoice, opens and receive list or the like.
Press " signing for the quantity input " button of a certain shipment odd numbers the user after, all commodity that system promptly demonstrates this shipment odd numbers are signed for situation and (are comprised goods number, trade name, delivery quantity or client return quantity etc. in fact, as Fig. 2 below), and overflow after quantity and client do not return quantity at the weak point that the user imports each commodity, what system can lack according to this that overflow quantity and client do not return that quantity converts out each commodity should return quantity, and the client who calculates each commodity should return the difference of the actual return of goods warehousing quantity of receiving of quantity and warehouse, for the actual return of goods situation of each commodity of user's keyholed back plate.
Receive after the action of confirming finishing the client, sign for unusual generation if having, the user must handle (as Fig. 3) at each unusual condition, the present invention is directed to the client and receive that to confirm that the identical unusual condition judged converges whole, provides single inlet to give the user and handles various unusual conditions.Mode with guiding is finished abnormality processing set by step for the user, and total unusual stroke count is provided and handles stroke count and allow the user understand the situation of abnormality processing.As shown in Figure 3, why the user can learn exception handler by the result shown in the exception handler field.And by total unusual stroke count, handle the result shown in the fields such as the stroke count and the stroke count that is untreated, learn the total unusual stroke count that to carry out a certain exception handler, why handle the stroke count and the stroke count that is untreated.
Press " unusual operation is carried out " button of a certain exception handler as the user after, system promptly demonstrate all the bill of sales related datas that must carry out this exception handler (comprise invoice number, shipment odd numbers, whether input work has been finished or treatment state whether for being untreated etc., as Fig. 3 below), and press " handling procedure execution " button of a certain shipment odd numbers the user after, system promptly finishes the exception handler of receiving in the mode of guiding for the user set by step.
Modern propose a kind of client according to one embodiment of the invention and receive and confirm and the method flow of abnormality processing, is to implement in a computer system and comprise the following step (seeing also Fig. 4) at least:
As shown in Figure 4, use ERP system proposed by the invention and receive and confirm and the flow process of abnormality processing operation, be in a computer system, implement and mainly be divided into shipment, open invoice, the client receives affirmations, receive the stages such as unusual sale is opened an account, taxation declaration.The present is respectively described below:
The shipment stage: the input shipment information is in ERP system of the present invention (step 402)
Open the invoice stage: input invoice for sales data is in ERP system of the present invention, and wherein invoice for sales data system sets up (step 404) according to shipment information
Client's the stage of recognition of receiving: the input client receives the affirmation data in ERP system of the present invention (step 406)
Receive the unusual stage: ERP system of the present invention is automatically according to client's affirmation data of receiving, unusual (step 408) judges whether to receive, unusually then ERP system of the present invention is judged abnormality processing flow process (step 410) automatically if receive, and user's execute exception handling procedure is received the abnormality processing data in ERP system of the present invention (step 412) with generation then
Sale is opened an account the stage: if receive and the no abnormal or abnormality processing data of receiving produces, then produce the subpoena data of opening an account of selling, wherein sell the subpoena data system of opening an account according to the invoice for sales data or receive the abnormality processing data and set up (step 414)
The taxation declaration stage: ERP system of the present invention produces sales income declaration material (step 416) according to the sale subpoena data of opening an account
Combine this, the program that the present invention is directed at present general business transaction pattern is improved, provide enterprise after paying commodity, obtain client's affirmation of receiving earlier, if sign for when unusual, the perfect exception handling of signing for is provided simultaneously, can avoids the follow-up operation of opening an account to produce unnecessary wrong subpoena and confirm the correctness that sales is taken in.The present is narrated characteristics of the present invention, the problem that is solved and is better than the local as follows of prior art:
(1) grasps actual shipment of each sales slip and client and sign for situation: between putting up working and sale are opened an account, add the affirmation mechanism of receiving.After the client signed for affirmation, quantity was signed for to bill of sales and sales slip with write-back by system, and simultaneously sales slip can provide the user to understand each commodity of client receive situation and not friendship amount.
(2) exception handler of receiving is judged by system: the client signs for when unusual, and system judges automatically and signs for the abnormity processing program, mistake and the careless mistake that can avoid artificial judgment to cause according to signing for quantity and regaining voucher.
(3) abnormality processing is single inlet: unified inlet is handled various unusual conditions, and system converges and puts in order the identical anomalous event of signing for, and handles every unusual operation with guide mode for the user.
(4) correcting sales income is admitted time point, on the account sales income with declare number and keep consistent: when in the streets Duo Shuo marketing system is all left company with commodity be sales take in admit time point, if the client signs for when unusual, do the adjustment that sales is taken in again to adjust journal entry.Quantity of sale and price after the present invention confirms with the client are admitted the sales income, do not need to adjust the sales income again.On the account sales income with declare sales take in keep consistent.
(5) follow the trail of the warehouse-in situation of Sales return, the present invention with every commodity on the bill of sales should return number, storekeeper is write down the real number of returning when receiving, the difference number is not return in judgement automatically, supplies the user to follow the trail of client's situation of returning goods, and can carry out collection and return the commodity operation.
(6) automatic screening of the present invention goes out the user and operates day former all untreated unusual conditions of receiving, the user does not have and gives as security the untreated situation generation of part, the total unusual stroke count of system and prompting, the user has handled stroke count and has waited to handle stroke count and relevant detailed data.
(7) the present invention can be when sales be opened an account automatically, and still untreated the signing for of automatic fitration allows to open an account unusually and not, reaches the correctness of keyholed back plate subpoena data.
The above only is preferred embodiment of the present invention, and all other do not break away from the equivalence of being finished under the disclosed spirit and change or modification, all should be included in the claim of the present invention.
Claims (10)
1. a client receives and confirms and the method for abnormality processing, and it is characterized in that wherein this method is to implement in a computer system, this method comprises the following step at least:
Input invoice for sales data of bill of sales and the client affirmation data of receiving;
According to this client affirmation data of receiving, judge whether this bill of sales receives unusually;
If this bill of sales is normal for receiving, then produces and sell the subpoena data of opening an account, otherwise carry out the following step in regular turn according to this invoice for sales data:
Judge the exception handler of this bill of sales, carry out this exception handler,, produce the subpoena data of opening an account of selling according to this invoice for sales data and this abnormality processing data of receiving with the generation abnormality processing data of receiving.
2. a kind of client as claimed in claim 1 receives and confirms and the method for abnormality processing, it is characterized in that, wherein said exception handler comprise original invoice cancel, reopen vertical pin goods invoice and benefit open receive single etc. at least one of them.
3. a kind of client as claimed in claim 1 receives and confirms and the method for abnormality processing, it is characterized in that, the wherein said abnormality processing data of receiving comprises the reopening vertical pin goods invoice data of this bill of sales, and total payment for goods of each commodity amount in this bill of sales that the invoice amount in this reopening vertical pin goods invoice data is ready to sign for for this client.
4. a kind of client as claimed in claim 1 receives and confirms and the method for abnormality processing, it is characterized in that, wherein said method is opened an account after the subpoena data producing this sale, more comprises according to this sale subpoena data of opening an account, and produces sales income declaration material.
5. a client receives and confirms and the method for abnormality processing, and it is characterized in that wherein this method is to implement in a computer system, this method comprises the following step at least:
The screening conditions of input bill of sales;
Demonstrate the still unreceipted bill of sales data of the client who meets these screening conditions;
Import this bill of sales and sign for the result;
If it is normal for receiving that this bill of sales is signed for the result, then produce and sell the subpoena data of opening an account, otherwise carry out the following step in regular turn according to this bill of sales data:
Import the withdrawal voucher and the quantity of this bill of sales and sign for data, sign for result and this withdrawal voucher according to this of this bill of sales, judge the exception handler of this bill of sales, carry out this exception handler with the generation abnormality processing data of receiving, according to this bill of sales data and this abnormality processing data of receiving, produce the subpoena data of opening an account of selling.
6. a kind of client as claimed in claim 5 receives and confirms and the method for abnormality processing, it is characterized in that, wherein said quantity sign for data comprise each commodity in this bill of sales sign for quantity, short overflow quantity and client do not return quantity at least one of them.
7. a kind of client as claimed in claim 5 receives and confirms and the method for abnormality processing, it is characterized in that, wherein said exception handler comprise original invoice cancel, reopen vertical pin goods invoice and benefit open receive single etc. at least one of them.
8. a kind of client as claimed in claim 5 receives and confirms and the method for abnormality processing, it is characterized in that, the wherein said abnormality processing data of receiving comprises the reopening vertical pin goods invoice data of this bill of sales, and total payment for goods of each commodity amount in this bill of sales that the invoice amount in this reopening vertical pin goods invoice data is ready to sign for for this client.
9. a kind of client as claimed in claim 5 receives and confirms and the method for abnormality processing, it is characterized in that, wherein said method is opened an account after the subpoena data producing this sale, more comprises according to this sale subpoena data of opening an account, and produces sales income declaration material.
10. a client receives and confirms and the method for abnormality processing, and it is characterized in that wherein this method is to implement in a computer system, this method comprises the following step at least:
The screening conditions of input bill of sales;
Demonstrate the still unreceipted bill of sales data of the client who meets these screening conditions;
Import this bill of sales and sign for the result;
If it is normal for receiving that this bill of sales is signed for the result, then carry out the following step in regular turn:
Produce the subpoena data of opening an account of selling according to this bill of sales data, and, produce sales income declaration material, otherwise carry out the following step in regular turn according to this sale subpoena data of opening an account:
Import the withdrawal voucher and the quantity of this bill of sales and sign for data;
Sign for result and this withdrawal voucher according to this of this bill of sales, judge the exception handler of this bill of sales;
Carry out this exception handler with the generation abnormality processing data of receiving;
According to this bill of sales data and this abnormality processing data of receiving, produce the subpoena data of opening an account of selling;
According to this sale subpoena data of opening an account, produce sales income declaration material.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 01136464 CN1412703A (en) | 2001-10-18 | 2001-10-18 | Customer acknowledgement method for receiving goods and its exception handling method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 01136464 CN1412703A (en) | 2001-10-18 | 2001-10-18 | Customer acknowledgement method for receiving goods and its exception handling method |
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| Publication Number | Publication Date |
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| CN1412703A true CN1412703A (en) | 2003-04-23 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 01136464 Pending CN1412703A (en) | 2001-10-18 | 2001-10-18 | Customer acknowledgement method for receiving goods and its exception handling method |
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| CN (1) | CN1412703A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104680413A (en) * | 2013-12-03 | 2015-06-03 | 航天信息股份有限公司 | Wrong credit memo processing method and processing system |
| CN105404965A (en) * | 2015-11-04 | 2016-03-16 | 无锡华玥信息技术有限公司 | Online sales order processing system and monitoring method thereof |
-
2001
- 2001-10-18 CN CN 01136464 patent/CN1412703A/en active Pending
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104680413A (en) * | 2013-12-03 | 2015-06-03 | 航天信息股份有限公司 | Wrong credit memo processing method and processing system |
| CN104680413B (en) * | 2013-12-03 | 2018-06-05 | 航天信息股份有限公司 | A kind of processing method and its processing system of mistake credit note |
| CN105404965A (en) * | 2015-11-04 | 2016-03-16 | 无锡华玥信息技术有限公司 | Online sales order processing system and monitoring method thereof |
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