CN1358384A - Internet phone switching method and system - Google Patents
Internet phone switching method and system Download PDFInfo
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- CN1358384A CN1358384A CN00809419A CN00809419A CN1358384A CN 1358384 A CN1358384 A CN 1358384A CN 00809419 A CN00809419 A CN 00809419A CN 00809419 A CN00809419 A CN 00809419A CN 1358384 A CN1358384 A CN 1358384A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/60—Business processes related to postal services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/66—Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/45—Network directories; Name-to-address mapping
- H04L61/4547—Network directories; Name-to-address mapping for personal communications, i.e. using a personal identifier
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/45—Network directories; Name-to-address mapping
- H04L61/4552—Lookup mechanisms between a plurality of directories; Synchronisation of directories, e.g. metadirectories
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/45—Network directories; Name-to-address mapping
- H04L61/4557—Directories for hybrid networks, e.g. including telephone numbers
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/102—Gateways
- H04L65/1023—Media gateways
- H04L65/1026—Media gateways at the edge
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/102—Gateways
- H04L65/1033—Signalling gateways
- H04L65/1036—Signalling gateways at the edge
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/102—Gateways
- H04L65/1043—Gateway controllers, e.g. media gateway control protocol [MGCP] controllers
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
- H04Q3/0045—Provisions for intelligent networking involving hybrid, i.e. a mixture of public and private, or multi-vendor systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
- H04W8/20—Transfer of user or subscriber data
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
- H04M2207/20—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
- H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
- H04M7/128—Details of addressing, directories or routing tables
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Abstract
An Internet switching service method uses an identifier which includes characters to be easily memorized, such as an email address or communications ID, as a unique identifier for phone call, fax transmission, or postal transmission. The Internet switching service method for providing an Internet switching service to a subscriber connected to the Internet (214) to make an Internet telephone call by using an ID of a receiver are achieved by (a) inputting the ID of a receiver who the subscriber wishes to communicate with, (b) searching a data base (202) where a plurality of IDs and communications address data of the IDs are previously stored, for communications address data corresponding to the IDs, (c) sending the searched communications address data to the subscriber, and (d) the subscriber performing a telephone call, a fascimile transmission or sending a post by using the searched communications address data. Also, the receiver of the post as another subscriber can modify his/her post receiving address registered on the data base by using the Internet switching service system to change his/her address to receive a post. Thus, the subscriber does not need to inform every subscriber who may send posts to him/her of the changed post receiving address.
Description
Technical field
The present invention relates to a kind of internet reciprocal exchange of business method and internet service exchanging system, specifically, relate to a kind of feasible Internet telephony of using, can carry out the internet reciprocal exchange of business method and the internet service exchanging system thereof of telephone communication between the user of the telephone bandset that web phone or be used for is communicated by letter such as this class of telephone and mobile phone.
Background technology
As a kind of method relating to telephone communications, shown in Figure 1A to Fig. 1 C, intercomputer, computer and telephone booth and telephone booth Internet telephony method are arranged through the internet.
With reference to Figure 1A, in the Internet telephony method, the analogue voice signal that the user speaks to the microphone that is connected with sound card that comprises in each computer 102 and 104 of transmit leg one end converts digital voice data to by sound card between active computer.Then, these digital voice datas are compressed and send to through the internet grouping computer 110 and 112 of recipient's one end.The voice data of grouping 106 sends to computer 110 and 112 by LIST SERVER 108 sometimes through the internet.Compressed digital voice data by computer 110 and 112 decompress(ion)s to obtain digital voice data.The digital voice data that is obtained is converted to analog signal and exports to loud speaker, just carries out Internet telephony communication.
And with reference to Figure 1B, according to Internet telephony method between active computer and phone, the user enters the Internet 124 and communicate by letter with plain old telephone 130 with public switch telephone network (PSTN) 128 by being installed near the receiver voip gateway 126 of position with computer 122.
And with reference to Fig. 1 C, according to Internet telephony method between existing phone and another phone, telephone communication is undertaken by common phone 142, local PSTN144, internet 146, local PSTN148 and common phone 150 such orders of connection.The voip gateway 145 and 147 that is used to connect network and detection signal is installed in respectively between local PSTN144 and 146 of internets and internet 146 and local PSTN148.Voip gateway 145 and 147 serve as respectively local PSTN144 and 148 and internet 146 between gateway, carry out voice signal to the conversion of numerical data, through the conversion of the compression of the numerical data of conversion and compressed numerical data to the grouped data that meets Internet Protocol.And, the numerical data decompress(ion)s of voip gateway 145 and 147 pairs of 146 receptions through the internet, and will become voice signal used in PSTN144 and 148 through the digital data conversion of decompress(ion).
In the above-mentioned existing method relating to telephone communications that utilizes the internet, the calling party knows and imports recipient's IP address or telephone number to carry out call very inconvenient.In addition, even if the user knows IP address or telephone number, but because recipient's resettlement maybe may just can not guarantee that the user always carries out telephone communication with original IP address or telephone number with a different computer or phones to other places.And the user must remember a plurality of telephone numbers of single recipient or check that memorandum just can carry out call also inconvenient.
Invention discloses
For overcoming the above problems, the object of the invention is, provides a kind of permission can receive the telephone number of call or mail or the internet reciprocal exchange of business method of fax number or mail reception address through the internet by using ID unique concerning the recipient to extract the recipient.
And another purpose of the present invention is, provide a kind of when recipient's telephone bandset number changes or has increased new digit by using ID unique concerning the recipient can carry out the internet reciprocal exchange of business method of telephone communication through the internet by same existing method.
And another object of the present invention is, provides a kind of and can read the internet reciprocal exchange of business method that ID comes to receive through the internet postal address data corresponding with this ID by its predetermined position of mail that has the written ID of recipient with text input device from it.
And still a further object of the present invention is, provide a kind of when recipient's telephone bandset number changes or has increased new digit by using ID unique concerning the recipient can carry out the internet service exchanging system of telephone communication through the internet by same existing method.
And the present invention also has a purpose to be, provides a kind of and can read the internet service exchanging system that ID comes to receive through the internet postal address data corresponding with this ID by its predetermined position of mail that has the written ID of recipient with text input device from it.
Therefore, for achieving the above object, provide a kind of internet reciprocal exchange of business method, may further comprise the steps: (a) receive the recipient ID that gives by a user; (b) to before storing the database search receiver address data corresponding of a plurality of ID and these ID receiver address data with these ID; And (c) give the user with the receiver address data that search.
The best ID of the present invention is from a certain by what select in the middle of email address or the communication group that ID formed.
For realizing above-mentioned purpose of the present invention, a kind of internet reciprocal exchange of business method is provided, be used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, this method may further comprise the steps: (a) the input user thinks the recipient ID that communicates by letter with it; (b) to before storing the database search mailing address data corresponding of a plurality of ID and these ID mailing address data with these ID; (c) give the user with the mailing address data that search; And (d) user by carrying out call, facsimile transmission with the mailing address data that search or sending mail.
The present invention preferably this method also comprises step (e), when call is failed in the step (d), carries out call in order with the telephone number with follow-up priority.
And, the present invention preferably this method also comprises step (p-a-1), in step (a) before, receive at least one mailing address data of user through the internet, and received mailing address data map to an ID, user are wished this ID and the mailing address storage that maps to this ID in predetermined database.
And the best mailing address data of the present invention are select in the middle of the group of being made up of telephone number and IP address a certain.
And the best step of the present invention (p-a-1) comprising: will manage the computer-telephony integrated server information of telephone communication in each zone and the mailing address storage corresponding with this ID in the step of database.
And the best step of the present invention (d) comprising: the user is by carrying out the step of telephone communication with the computer-telephony integrated server of mailing address data through having voip gateway that searches.
For realizing above-mentioned purpose of the present invention, a kind of internet reciprocal exchange of business method is provided, be used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, this method may further comprise the steps: the voice signal that is generated when (a) user being said the recipient ID that the user thinks to communicate by letter with it receives; (b) by in the middle of the voice signal that is received, extracting this ID with predetermined method for recognizing speech; (c) send the ID that is extracted through the web server; (d) the computer-telephony integrated server information that the reciprocal exchange of business is provided the wherein included mapping (enum) data library searching of the server mailing address data corresponding with this ID and manages the recipient zone; And the mailing address data and the computer-telephony integrated server information that (e) search through the transmission of web server.
For realizing above-mentioned purpose of the present invention, a kind of internet reciprocal exchange of business method is provided, be used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, this method may further comprise the steps: the dial data that is generated during the recipient ID dialing (a) user being thought to communicate by letter with it with the user receives; (b) by being deciphered, the dial data that is received extracts this ID; (c) send the ID that is extracted through the web server; (d) provide server to receive this ID from the reciprocal exchange of business, and to the computer-telephony integrated server information in data library searching mailing address data corresponding with the ID that is received and management recipient zone; And the mailing address data and the computer-telephony integrated server information that (e) search through the transmission of web server.
For realizing above-mentioned purpose of the present invention, a kind of internet reciprocal exchange of business method is provided, may further comprise the steps: (a) the post office server computer is by with the recipient ID shown in the predetermined outside of character entry apparatus input mail, and by sending this ID through the internet with the web server that comprises in the post office server computer; (b) receive the reciprocal exchange of business server of this ID through the internet; (c) reciprocal exchange of business server was to before storing the database search mail reception address date corresponding with the ID that is received of user ID and the mail reception address date corresponding with these ID; And the mail reception address date that (d) searches to the transmission of post office server computer.
For realizing above-mentioned purpose of the present invention, a kind of internet service exchanging system is provided, be used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, this system comprises: the database that has before stored a plurality of ID and mailing address data corresponding with these ID; And be used to receive the recipient ID that the user sends, provide server to data library searching mailing address data corresponding and to the reciprocal exchange of business that the user sends the mailing address data that search with this ID.
The best reciprocal exchange of business of the present invention provides server to comprise: be connected the web server that is used to transmit and receive data with the internet; Be used for receiving new user's user profile, distribute ID and password, user profile is stored in predetermined database to new user through the web server, and the new registration management department of administrative institute's stored user information; Be used to receive the user's who is connected with the web server ID and password, and check whether this user is user's confirmation unit of registered user; Be used for input, add, deletion and revise the telephone number that each user wishes to receive call, and the telephone number registration portion that whether definite telephone number changes and whether the phone connection has priority when the user moves another place or telephone number to and changed; And be used for attempting when the recipient carries out call, to receive a recipient ID as the calling party, database is searched for, send the number that the recipient is distributed to through the web server in the middle of the registration telephone number corresponding with registration recipient ID, when the calling party attempts then to require to import telephone number when a unregistered person carries out call, and provide portion through recipient's information that the web server sends this telephone number on request.
And, the present invention preferably also comprises: be used to carry out that speech instructs provides server so that can connect the reciprocal exchange of business with the user of plain old telephone, receive the user and wish the recipient ID that communicates by letter with it, the ID that provides server to send to be received to the reciprocal exchange of business, and according to predetermined voip gateway function by using the mailing address data corresponding and managing the computer-telephony integrated server that the computer-telephony integrated server information and executing in recipient zone is connected with recipient's telephone communication with this ID.
And the best computer-telephony integrated server of the present invention comprises: the speech guidance department that is used for providing to the user speech guide message; Be used for through web service request the mailing address data and the computer-telephony integrated server information of managing recipient zone corresponding with this ID, and the phone connection request portion of received communication address date and computer-telephony integrated server information; Be used for voip gateway by the computer-telephony integrated server information and executing telephone communication of using mailing address data corresponding and management recipient zone with this ID; And be used to control the speech guidance department and begin user's speech is instructed, and the control voip gateway begins the controller of Speech Communication.
And, the best computer-telephony integrated server of the present invention also comprises: be used to receive the voice signal that is generated when the user says the recipient ID that the user thinks to communicate by letter with it, and the speech recognition portion that extracts this ID in the middle of the voice signal that is received according to predetermined method for recognizing speech.
As an alternative, computer-telephony integrated server comprises: the speech guidance department that is used for providing to the user speech guide message; Be used for the dial data decoding to extract the lsb decoder of ID; Be used for through web service request the mailing address data and the computer-telephony integrated server information of managing recipient zone corresponding with this ID, and the phone connection request portion of received communication address date and computer-telephony integrated server information; Be used for voip gateway by the computer-telephony integrated server information and executing telephone communication of using mailing address data corresponding and management recipient zone with this ID; And be used to control lsb decoder and begin decoding to the subscriber dialing data, and the control voip gateway begins the controller of Speech Communication.
For realizing above-mentioned purpose of the present invention, a kind of internet service exchanging system is provided, comprising: the character entry apparatus that is used for reading mail reception side ID from the presumptive area of mail; The post office server that is used to import ID and sends the ID that imports through the internet; Before stored the database of the mail reception address date of a plurality of mail reception side ID and these ID; And be used to receive mail reception side ID, provide server to the data library searching mail reception address date corresponding and to the reciprocal exchange of business that the user sends the mail reception address date that searches with ID.
Brief Description Of Drawings
Figure 1A is the key diagram of existing intercomputer Internet telephony operational approach;
Figure 1B is the key diagram of existing computer and telephone booth Internet telephony operational approach;
Fig. 1 C is the key diagram of existing telephone booth Internet telephony operational approach;
Fig. 2 is the block diagram of expression a preferred embodiment of the present invention internet service exchanging system;
Fig. 3 is the block diagram of expression one routine service providing server;
Fig. 4 is the block diagram that expression one example adopts the cti server of speech recognition function;
Fig. 5 is the block diagram of the cti server of the expression one example telephone bandset that can support to have only the English letter key; And
Fig. 6 is the block diagram of another preferred embodiment internet service exchanging system structure of expression the present invention.
The best mode that carries out an invention
With reference to Fig. 2, comprise that according to the internet service exchanging system of a preferred embodiment of the present invention the database 202 and the reciprocal exchange of business provide server 204, database 202 contains the mailing address data of a plurality of ID (identifier) and these ID.The unique ID concerning the recipient that the reciprocal exchange of business provides that server 204 receives that users send, to the database 202 search mailing address data corresponding with this ID, and the mailing address data that search to user's transmission.The mailing address data can comprise cable phone number, facsimile machine number or Mobile Directory Number.
And, when the call through the internet be be called plain old telephone telephone 206 and 210 or mobile phone (MS1 and MS2) 208 and 212 send, what need is the gateway that is used to connect internet 214 and PSTN216 and 218, or comprises internet 214 and wireless network 220 and 222 of local station BS1 and BS2.The computer-telephony integrated server (cti server) 224 and 226 that comprises (based on the speech of the Internet Protocol) function that has VoIP according to the internet service exchanging system of a preferred embodiments of the present invention.And cti server 224 and 226 is configured to control the access of the reciprocal exchange of business being carried server 204 and telephone communication.And when ordinary telephone subscriber visit internet of the present invention service exchanging system, cti server 224 and 226 receives is to receive the speech guidance and to communicate by letter or the recipient ID of facsimile transmission, and this ID is sent to the reciprocal exchange of business server 204 is provided.
Internet service exchanging system according to a preferred embodiment of the present invention can be used for following situation: computer 228 214 is communicated by letter with another computer 230 through the internet, telephone 206, facsimile machine 207 or mobile phone 208 214 are communicated by letter with another telephone 210, another facsimile machine 211 or another mobile phone 2112 through the internet, and computer 228 214 is communicated by letter with telephone 210, facsimile machine 211 or mobile phone 212 through the internet.
With reference to Fig. 3, the reciprocal exchange of business provides server 204 to comprise web server 302, newly register management department 304, telephone number registration portion 306, user's confirmation unit 308 and recipient's information provides portion 310.And with reference to Fig. 3, database 202 comprises User Information Database 202a and cti server information database 202b.
The new management department 304 of registering receives new user profile by new user by being connected with internet 214 with computer or web phone through web server 302, the unique ID of a pair of this new user is offered new user, and on User Information Database 202a this new user's of storage administration information.Specifically, the user through the internet 200 the input its mailing address data.The reciprocal exchange of business that receives at least one mailing address data of this user provide mailing address data that server 204 imported for example email address or communication ID map to the ID that this user wishes, and with this ID with map to the mailing address storage of this ID in User Information Database 202a.And, when this user carries out call to the recipient with telephone 206 or mobile phone 208, or the recipient with facsimile machine 207 sent when fax, will be appreciated that where the gateway of telephone communication in each zone of management is positioned at.Like this, when the user wants by telephone 206 and 210, facsimile machine 207 and 211 or mobile phone 208 and 212 receive telephone exchange when professional, preferably will manage the cti server 224 of telephone communication in each zone and 226 information and the mailing address data corresponding and be stored in cti server information database 202b together with this ID.Here, the mailing address data can comprise cable phone number, fax number or Mobile Directory Number.
Telephone number registration portion 306 imports, adds, deletes and revises this user and wants the telephone number or the fax number that receive, when the telephone number that is used to communicate by letter changes or this customer location changes telephone number and distributes the phone order of connection when changing.
Next, user's confirmation unit 308 receive the user that is connected with a server once web server 302 its such as email address and this ID of the ID that communicates by letter and password, and whether search subscriber information database 202a is through permitting one of user with the user who confirms this server of connection, when the user who connects this server is confirmed to be is when permitting one of user, and user's confirmation unit 308 provides portion's signal that this user is permitted in 310 outputs, one expression to recipient's information.
When this allowance user attempts to be connected with the recipient when carrying out telephone communication, recipient's information provides the phone connection request portion 406 and 506 of portion 310 from cti server 40 and 50 to receive recipient ID, User Information Database 202a and cti server information database 202b are searched for the number of recipient's appointment in the middle of the herd number corresponding with registration recipient phone ID and recipient's information of cti server storage, and send them through the web server.When carrying out telephone communication when being connected with unregistered person, recipient's information provides portion 310 just to require the user to import recipient's telephone number, and sends the telephone number of being imported through web server 302.
The reciprocal exchange of business provides server 204 to receive the recipient ID that the user sent, and User Information Database 202a is searched for the mailing address data corresponding with this ID, and the mailing address data that search are sent to the user.
In the above-mentioned internet service exchanging system, internet switching method according to a preferred embodiment of the present invention, 200 input user at least one mailing address data at first through the internet, and with the mailing address data map imported to the desirable ID of member, thereby make this ID and map to the mailing address storage of this ID in database 202.
As mentioned above, when the user with telephone or mobile phone the recipient is carried out call or with facsimile machine when the recipient sends fax, should have the gateway of management telephone communication to belong to which regional this information.Therefore, when the user wants to receive telephone exchange when professional by telephone or mobile phone, the information that is used to manage the cti server of each regional telephone communication just with the corresponding mailing address data of this ID is stored in this database together.
Next, the user imports it and thinks the recipient ID that communicates by letter with it, for example recipient's email address or communication ID.The reciprocal exchange of business provides the database 202 search mailing address data corresponding with this ID of the mailing address data that 204 pairs of servers had before stored a plurality of ID and these ID, and the address date that searches to user's transmission.
The user carries out telephone communication with the mailing address data that search.If the telephone communication failure is preferably carried out telephone communication in order with the telephone number with next priority.
When the user wants that just input will receive the recipient ID of call or facsimile transmission, for example recipient's email address or communication ID by telephone 206 and 210, mobile phone 208 and 212 or facsimile machine 207 and 211 when communicating or sending fax.In the case, for example cable phone number, fax number or Mobile Directory Number carry out call to the cti server of user by having voip gateway with search mailing address data.If the call failure is preferably carried out telephone communication in order with the telephone number with follow-up priority.
Cti server 224 and 226 can comprise the speech recognition function.With reference to Fig. 4, cti server 40 comprises speech guidance department 402, speech recognition portion 404, phone request portion 406, web server 408, voip gateway 410 and controller 412.
Cti server 40 with said structure is in service, and speech guidance department 402 provides a speech guide message to the user.The user says the user according to the speech guide message and wants for example the email address or the ID that communicates by letter with the recipient ID of its talk.
Phone connection request portion 406 requires mailing address data corresponding with this ID and the cti server information of managing the recipient region through the web server by sending the ID that is extracted.
The reciprocal exchange of business provides server 204 the mailing address data and the cti server information of managing recipient zone corresponding with this ID to database 202 search of its connection, and sends data and the information that searches through web server 302.
The phone connection request portion 406 of cti server 40 receives these mailing address data and cti server information through web server 408.
The cti server information of mailing address data that voip gateway 410 usefulness are corresponding with this ID and management recipient region is carried out telephone communication.Controller 412 control speech guidance departments 402 begin user's speech is instructed, and control voip gateway 410 beginning Speech Communications.
Simultaneously, the user can carry out telephone communication with the recipient who uses the telephone bandset with alphabetical enter key through the internet.With reference to Fig. 5, cti server 50 comprises speech guidance department 502, lsb decoder 504, phone connection request portion 506, web server 508, voip gateway 510 and controller 512.
Phone connection request portion 506 is by sending the cti server information that the ID that is extracted requires mailing address data corresponding with this ID and management recipient region through web server 508.
The reciprocal exchange of business provides server 204 the mailing address data and the cti server information of managing recipient zone corresponding with this ID to database 202 search of its connection, and sends data and the information that searches through web server 302.
Has the information through web server received communication address date and cti server 50 in the recipient area with the phone connection request portion of the cti server (not shown) of cti server 50 same structures.
The cti server information of mailing address data that voip gateway 510 usefulness are corresponding with this ID and management recipient region is carried out telephone communication.Controller 512 control lsb decoders 504 begin the subscriber dialing data decode, and control voip gateway 510 beginning Speech Communications.
Cti server 224,226,40 and 50 is carried out speech and is instructed, use the user of any plain old telephone just can access service provide server 204 like this, receive the input that this user thinks the recipient ID that communicates by letter with it, and give service providing server 204 with the ID that receives, be connected telephone communication with the recipient according to predetermined voip gateway function by the cti server information of using the mailing address data corresponding and managing the recipient region with ID.
As an alternative, available existing telephone or mobile phone.That is to say because 3 English letters that comprise point ". " are distributed to 9 numerical keys of existing telephone or mobile phone, so the user press pre-defined rule press the numerical key of existing telephone (1,2,3 ..., 0) and special function keys (*, # etc.).The lsb decoder 504 of cti server 50 can be decoded as English letter to the dial data of being imported.For example, handle the universal number of being imported by existing method.When input character, consider that 3 letters distribute to each numerical key, import first letter, the user connects a numerical key again by star key " * ", import second letter, connect a numerical key again, import the 3rd letter by " # " number key (" # "), the user connects a numerical key for twice again by star key, so just can import all letters.And, can substitute the character " " that is used to represent the email address with ". " key.For example import just " #, 5, *, *, 4, *, 6,3, *, 1, *, *, 7, #, 4, *, *, 4, #, 6, *, 1, *, *, 2, *, *, 6, *, 1, #, 5, # and 7 " button in order of kim@shin.co.kr.504 pairs of dial data decodings that generate by above-mentioned rule dialing of lsb decoder are to extract ID.
In internet of the present invention reciprocal exchange of business method, because the ID that will be easy to remember is user's the email address or the ID of ID as telephone communication, facsimile transmission or transmission mail that communicate by letter for example, so when user's communications phone number or IP address change, can extract the address that is used for telephone communication, facsimile transmission or sends mail through the internet, need not when telex network phone number or IP address modification or customer location change, to check telephone bandset number or fax number after changing, thereby different telephone bandsets can be used for communication.That is to say, in the internet reciprocal exchange of business method according to another preferred embodiment of the present invention, even if user's communications phone number or IP address modification or recipient move another telephone bandset local and then that be used to communicate by letter to when changing, the user by the telephone number that need not to change with internet of the present invention service exchanging system notify will to this user carry out call whole other people.And when the user with someone emial address when the telephone communication ID, this email address also can be used as phone ID.
With reference to Fig. 6, because of comprising OCR (optical character is read machine) device 602, post office server computer 604, the internet reciprocal exchange of business, special service exchanging system provides server 608, database 610 and printer 612 according to another preferred embodiment of the present invention.Post office server computer 604 and the internet reciprocal exchange of business provide server 608 606 to be connected through the internet.
Internet service exchanging system in service that has said structure according to the present invention is read emial address, mail reception side or this written ID of communication ID hand-written such as the mail predetermined position or that print as the OCR device 602 of character entry apparatus.Written ID preferably writes on the mail presumptive area, for example is used to import the zone of postcode.Because the character recognition performance is quite superior recently, can have any special problem ground and correctly read written ID.Post office server computer 604 receives written ID from OCR device 602, and the written ID that received 606 is sent to internet reciprocal exchange of business server 608 through the internet.
606 608 pairs of internet reciprocal exchange of business servers that receive written ID had before stored the database 610 search mail reception address date corresponding with the written ID that receives of written ID of user and the mail reception address date corresponding with written ID through the internet.And internet reciprocal exchange of business server 608 606 sends to post office server computer 604 with the mail reception address date (destination-address) that searches through the internet.
Post office server computer 604 is to printer 612 output mail reception address dates.Printer 612 is print e-mail receiver address data on mail.
According to above-mentioned internet service exchanging system, the user can be through the internet by extracting recipient's mail reception address date with recipient ID.Like this, the user sends the mail reception address that mail can need not to remember the recipient.And, mail reception side as another user also can by revise with the internet service exchanging system its in the mail reception address of database registration to change the address that it receives mail.Like this, user's mail reception address notification of need not to change may send each user of mail to it.
In sum, can realize by the program of carrying out on personal computer or the server computer according to internet of the present invention service exchanging system.Computer programmer can be easy to create program code and the code segment that constitutes said procedure in the affiliated field of the present invention.And this program can be stored in the recording medium that computer-readable goes out/writes down.This recording medium comprises magnetic recording medium, optical recording media and carrier wave medium.
Industrial applicability
According to internet of the present invention service exchanging system and method, it is logical to offer user internet convenient, that upgrade Communication service.
Claims (33)
1. an internet reciprocal exchange of business method is characterized in that, may further comprise the steps:
(a) receive the recipient ID that gives by a user;
(b) to before storing the database search receiver address data corresponding of a plurality of ID and these ID receiver address data with these ID; And
(c) give the user with the receiver address data that search.
2. the method for claim 1 is characterized in that, the receiver address data are select in the middle of the group of being made up of cable phone number, facsimile machine number, Mobile Directory Number, IP address and mail reception address a certain.
3. the method for claim 1 is characterized in that, ID is from a certain by what select in the middle of email address or the communication group that ID formed.
4. method as claimed in claim 2 is characterized in that, ID is from a certain by what select in the middle of email address or the communication group that ID formed.
5. an internet reciprocal exchange of business method is used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, it is characterized in that this method may further comprise the steps:
(a) the input user thinks the recipient ID that communicates by letter with it;
(b) to before storing the database search mailing address data corresponding of a plurality of ID and these ID mailing address data with these ID;
(c) give the user with the mailing address data that search; And
(d) user is by carrying out call, facsimile transmission or sending mail with the mailing address data that search.
6. method as claimed in claim 5 is characterized in that, the mailing address data are fax numbers, and the user carries out facsimile transmission by using the fax number that searches in the step (d).
7. method as claimed in claim 5 is characterized in that, ID is from a certain by what select in the middle of email address or the communication group that ID formed.
8. method as claimed in claim 5 is characterized in that, also comprises step (e), when call is failed in the step (d), carries out call in order with the telephone number with follow-up priority.
9. method as claimed in claim 5, it is characterized in that, also comprise step (p-a-1), in step (a) before, receive at least one mailing address data of user through the internet, and received mailing address data map to an ID, user are wished this ID and the mailing address storage that maps to this ID in predetermined database.
10. method as claimed in claim 5 is characterized in that, the mailing address data are select in the middle of the group of being made up of telephone number and IP address a certain.
11. method as claimed in claim 9 is characterized in that, step (p-a-1) comprising: will manage the computer-telephony integrated server information of telephone communication in each zone and the mailing address storage corresponding with this ID in the step of database.
12. method as claimed in claim 5 is characterized in that, step (d) comprising: the user is by carrying out the step of telephone communication with the computer-telephony integrated server of mailing address data through having voip gateway that searches.
13. an internet reciprocal exchange of business method is used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, it is characterized in that this method may further comprise the steps:
The voice signal that is generated when (a) user being said the recipient ID that the user thinks to communicate by letter with it receives;
(b) by in the middle of the voice signal that is received, extracting this ID with predetermined method for recognizing speech;
(c) send the ID that is extracted through the web server;
(d) the computer-telephony integrated server information that the reciprocal exchange of business is provided the wherein included mapping (enum) data library searching of the server mailing address data corresponding with this ID and manages the recipient zone; And
(e) send mailing address data and the computer-telephony integrated server information that searches through the web server.
14. method as claimed in claim 13 is characterized in that, ID is from a certain by what select in the middle of email address and the group that ID formed of communicating by letter.
15. want French 13 described methods as right, it is characterized in that, also comprise: carry out the step (f) of telephone communication by using mailing address data that receive through the web server and the computer-telephony integrated server information of managing the recipient zone.
16. method as claimed in claim 15 is characterized in that, also comprises step (g), when telephone communication is failed in the step (f), carries out telephone communication in order with the telephone number with follow-up priority.
17. an internet reciprocal exchange of business method is used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, it is characterized in that this method may further comprise the steps:
(a) user is thought that with the user dial data that the recipient ID that communicates by letter is with it generated when dialling receives;
(b) by being deciphered, the dial data that is received extracts this ID;
(c) send the ID that is extracted through the web server;
(d) provide server to receive this ID from the reciprocal exchange of business, and to the computer-telephony integrated server information in data library searching mailing address data corresponding with the ID that is received and management recipient zone; And
(e) send mailing address data and the computer-telephony integrated server information that searches through the web server.
18. method as claimed in claim 17 is characterized in that, ID is from a certain by what select in the middle of email address and the group that ID formed of communicating by letter.
19. method as claimed in claim 17 is characterized in that, also comprises: carry out the step (f) of telephone communication by using mailing address data that receive through the web server and the computer-telephony integrated server information of managing the recipient zone.
20. method as claimed in claim 19 is characterized in that, also comprises step (g), when telephone communication is failed in the step (f), carries out telephone communication in order with the telephone number with follow-up priority.
21. an internet reciprocal exchange of business method is characterized in that, may further comprise the steps:
(a) the post office server computer is by with the recipient ID shown in the predetermined outside of character entry apparatus input mail, and by sending this ID through the internet with the web server that comprises in the post office server computer;
(b) receive the reciprocal exchange of business server of this ID through the internet;
(c) reciprocal exchange of business server was to before storing the database search mail reception address date corresponding with the ID that is received of user ID and the mail reception address date corresponding with these ID; And
(d) send the mail reception address date that searches to the post office server computer.
22. method as claimed in claim 21 is characterized in that, ID is from a certain by what select in the middle of email address and the group that ID formed of communicating by letter.
23. an internet service exchanging system is used for providing the internet reciprocal exchange of business with by carrying out Internet phone call with recipient ID to the user who is connected with the internet, it is characterized in that this system comprises:
Before stored the database of a plurality of ID and mailing address data corresponding with these ID; And
Be used to receive the recipient ID that the user sends, provide server to data library searching mailing address data corresponding and to the reciprocal exchange of business that the user sends the mailing address data that search with this ID.
24. system as claimed in claim 23 is characterized in that, ID is from a certain by what select in the middle of email address and the group that ID formed of communicating by letter.
25. system as claimed in claim 23 is characterized in that, the mailing address data are select in the middle of the group of being made up of cable phone number, facsimile machine number, Mobile Directory Number and IP address a certain.
26. system as claimed in claim 23 is characterized in that, the reciprocal exchange of business provides server to comprise:
Be connected the web server that is used to transmit and receive data with the internet;
Be used for receiving new user's user profile, distribute ID and password, user profile is stored in predetermined database to new user through the web server, and the new registration management department of administrative institute's stored user information;
Be used to receive the user's who is connected with the web server ID and password, and check whether this user is user's confirmation unit of registered user;
Be used for input, add, deletion and revise the telephone number that each user wishes to receive call, and the telephone number registration portion that whether definite telephone number changes and whether the phone connection has priority when the user moves another place or telephone number to and changed; And
Be used for attempting when the recipient carries out call, to receive a recipient ID as the calling party, database is searched for, send the number that the recipient is distributed to through the web server in the middle of the registration telephone number corresponding with registration recipient ID, when the calling party attempts then to require to import telephone number when a unregistered person carries out call, and provide portion through recipient's information that the web server sends this telephone number on request.
27. system as claimed in claim 23, it is characterized in that, also comprise: be used to carry out that speech instructs provides server so that can connect the reciprocal exchange of business with the user of plain old telephone, receive the user and wish the recipient ID that communicates by letter with it, the ID that provides server to send to be received to the reciprocal exchange of business, and according to predetermined voip gateway function by using the mailing address data corresponding and managing the computer-telephony integrated server that the computer-telephony integrated server information and executing in recipient zone is connected with recipient's telephone communication with this ID.
28. system as claimed in claim 27 is characterized in that, computer-telephony integrated server comprises:
Be used for providing the speech guidance department of speech guide message to the user;
Be used for through web service request the mailing address data and the computer-telephony integrated server information of managing recipient zone corresponding with this ID, and the phone connection request portion of received communication address date and computer-telephony integrated server information;
Be used for voip gateway by the computer-telephony integrated server information and executing telephone communication of using mailing address data corresponding and management recipient zone with this ID; And
Be used to control the speech guidance department and begin user's speech is instructed, and the control voip gateway begins the controller of Speech Communication.
29. system as claimed in claim 28, it is characterized in that, computer-telephony integrated server also comprises: be used to receive the voice signal that is generated when the user says the recipient ID that the user thinks to communicate by letter with it, and the speech recognition portion that extracts this ID in the middle of the voice signal that is received according to predetermined method for recognizing speech.
30. system as claimed in claim 27 is characterized in that, computer-telephony integrated server comprises:
Be used for providing the speech guidance department of speech guide message to the user;
Be used for the dial data decoding to extract the lsb decoder of ID;
Be used for through web service request the mailing address data and the computer-telephony integrated server information of managing recipient zone corresponding with this ID, and the phone connection request portion of received communication address date and computer-telephony integrated server information;
Be used for voip gateway by the computer-telephony integrated server information and executing telephone communication of using mailing address data corresponding and management recipient zone with this ID; And
Be used to control lsb decoder and begin decoding, and the control voip gateway begins the controller of Speech Communication the subscriber dialing data.
31. an internet service exchanging system is characterized in that, comprising:
Be used for reading the character entry apparatus of mail reception side ID from the presumptive area of mail;
The post office server that is used to import ID and sends the ID that imports through the internet;
Before stored the database of the mail reception address date of a plurality of mail reception side ID and these ID; And
Be used to receive mail reception side ID, provide server to the data library searching mail reception address date corresponding and to the reciprocal exchange of business that the user sends the mail reception address date that searches with ID.
32. system as claimed in claim 31 is characterized in that, mail reception side ID is from a certain by what select in the middle of email address and the group that ID formed of communicating by letter.
33. system as claimed in claim 31 is characterized in that, also comprises the printer that is used for print e-mail receiver address data on mail.
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
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KR20000009266 | 2000-02-25 | ||
KR2000/9266 | 2000-02-25 | ||
KR2000/30787 | 2000-06-05 | ||
KR10-2000-0030787A KR100404137B1 (en) | 2000-02-25 | 2000-06-05 | Internet interconnection method and internet interconnection system thereof |
Publications (1)
Publication Number | Publication Date |
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CN1358384A true CN1358384A (en) | 2002-07-10 |
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Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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CN00809419A Pending CN1358384A (en) | 2000-02-25 | 2000-08-21 | Internet phone switching method and system |
Country Status (4)
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KR (1) | KR100404137B1 (en) |
CN (1) | CN1358384A (en) |
AU (1) | AU7454200A (en) |
WO (1) | WO2001063861A1 (en) |
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CN101399888B (en) * | 2008-09-26 | 2010-10-06 | 深圳市众方信息科技有限公司 | Network system for processing VoIP service and information synchronization method thereof |
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KR20030010996A (en) * | 2001-07-28 | 2003-02-06 | 이일민 | Providing Method and System for Phone Service on Internet |
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- 2000-06-05 KR KR10-2000-0030787A patent/KR100404137B1/en not_active IP Right Cessation
- 2000-08-21 CN CN00809419A patent/CN1358384A/en active Pending
- 2000-08-21 AU AU74542/00A patent/AU7454200A/en not_active Abandoned
- 2000-08-21 WO PCT/KR2000/000932 patent/WO2001063861A1/en active Application Filing
Cited By (5)
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CN101032150B (en) * | 2004-09-29 | 2014-07-23 | 西门子企业通讯有限责任两合公司 | Communication system, message processing computer, and method for localising a user |
CN101267626B (en) * | 2008-04-30 | 2012-03-07 | 金子光 | Automatic connection method between mobile phone and Internet computer |
CN101399888B (en) * | 2008-09-26 | 2010-10-06 | 深圳市众方信息科技有限公司 | Network system for processing VoIP service and information synchronization method thereof |
CN102638631A (en) * | 2011-02-09 | 2012-08-15 | 佳能株式会社 | Communication apparatus and method of controlling same |
US9357086B2 (en) | 2011-02-09 | 2016-05-31 | Canon Kabushiki Kaisha | Communication apparatus and method of controlling same, and storage medium |
Also Published As
Publication number | Publication date |
---|---|
WO2001063861A1 (en) | 2001-08-30 |
KR100404137B1 (en) | 2003-11-01 |
KR20000054413A (en) | 2000-09-05 |
AU7454200A (en) | 2001-09-03 |
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