CN1323537C - System and method for implementing electronic mail box management over smart web - Google Patents
System and method for implementing electronic mail box management over smart web Download PDFInfo
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- CN1323537C CN1323537C CNB011253355A CN01125335A CN1323537C CN 1323537 C CN1323537 C CN 1323537C CN B011253355 A CNB011253355 A CN B011253355A CN 01125335 A CN01125335 A CN 01125335A CN 1323537 C CN1323537 C CN 1323537C
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Abstract
The present invention discloses a system and a method for realizing the management of electronic mail boxes through an intelligent network. A uniform message resource management module and a uniform message function processing module are additionally arranged between an intelligent network and a mail system, and intelligent peripherals are matched with the two modules; consequently, mails can be recorded, created, sent out, extracted and played.
Description
Technical field:
The present invention relates to a kind of system and method for realizing the e-mail box management by intelligent network.
Background technology:
Along with the fast development of the communication technology and Internet, the contact between the people becomes more and more convenient, and the mode of communication is also more and more various, and this development also brings some puzzlements when the life of giving us brings convenience.Because our every days, message number to be processed was in quick growth, and the source of these message is also varied.In order to keep in touch with others, everyone needs to carry various communication tools, also to ceaselessly check whether have in the voice mail whether Email is arranged on new message, the requester network, come fax sending and receiving or the like by facsimile machine, simultaneously, in order to communicate contact, also to remember the different number of every kind of communication equipment.In the face of so loaded down with trivial details work, the notion of " unified message " is arisen at the historic moment.Unified message combines existing message handling system (as phone, fax and E-mail etc.) exactly, utilize single multimedia mailbox, the user can extract message by multiple means, realizes Anywhere, any instrument, the personal messages system of any message.And utilize intelligent network to realize that the e-mail box management is a requisite part in the unified message.
Summary of the invention:
Purpose of the present invention is exactly in order to overcome the above problems, and provides a kind of and realizes the system and method for e-mail box management by intelligent network, for the realization of " unified message " target lays the foundation.
For achieving the above object, the present invention proposes a kind of system and method for realizing the e-mail box management by intelligent network.
Described system comprises Service Switching Point, service control point and the ip intelligent peripherals that links to each other successively, it is characterized in that: also comprise unified message resource management module and unified message functional processing module, described resource management module links to each other with the unified message functional processing module with ip intelligent peripherals respectively, and described unified message functional processing module links to each other with mailing system in the Internet; Described unified message resource management module UMRM is used to carry out the message scheduling and the resource allocation of unified message subsystem, comprises from the load balancing of the unified message resource request of intelligent network business platform, with the communication of intelligent network business platform, to monitoring, the data statistics of each unified message functional processing module UMP; When starting, be responsible for carrying out resource registering to the intelligent network business platform; Warning system to business platform is submitted warning information to, realizes the monitoring alarm to unified message functional processing module UMP; Described unified message functional processing module UMP is used to realize basic mailbox operation and mail treatment function, be responsible for concrete processing, comprise that the number of the current mail of inquiring user mailbox, e-mail messages extract/synthetic, transmission speech/fax/surface mail each unified message calling; Unified message functional processing module UMP also is used for registering to unified message resource management module UMRM when starting, and keep being connected with unified message resource management module UMRM, report to the police to unified message resource management module UMRM when breaking down, so that add up and fault recovery, resource allocation.
Described method comprises the steps: that Service Switching Point accepts the unified message service call that the user initiates by phone, sends professional trigger command to service control point; Service control point starts the unified message operation flow, the checking user account information; Selection according to the user starts relevant mailbox management flow process; Described service control point (SCP) sends the mailbox operational order to ip intelligent peripherals IP, described ip intelligent peripherals IP sends to unified message resource management module UMRM with described mailbox operational order, described unified message resource management module UMRM is transmitted to corresponding uniform message function processing module UMP with described mailbox operational order, finishes described mailbox management flow process by described unified message functional processing module UMP according to described mailbox operational order.
Relevant mailbox management flow process comprises the transmission mail, receives mail, mailbox inquiry, E-mail inquiries, deletion mail; Described transmission mail comprises recording successively or connects fax, establishment, three processes of transmission; Receive mail and comprise extraction, playback or two processes of output fax successively.
Owing to adopted above scheme, increase unified message resource management module and unified message functional processing module are realized the visit of intelligent network to e-mail system in intelligent net system, this module is accepted the unified scheduling of the ip intelligent peripherals in the intelligent network, this module is responsible for carrying out the conversion between the media file (speech, fax, mail), and the interface of access electronic mail system is provided, and the explanation of unified message operation flow is still finished by the business platform of existing intelligent network with control.
This method is under the situation that does not change the original system of intelligent network, can feed back to the Email Information on the Internet in the mode of voice, fax the user of use phone, facsimile machine, also can be delivered to these user's voice messages, fax in the middle of recipient's the E-mail address in the mode of Email simultaneously, this method is laid a good foundation for realizing " based on the unified message system of intelligent network ".
Description of drawings:
Fig. 1 is a system schematic of the present invention.
Embodiment:
Also the present invention is described in further detail in conjunction with the accompanying drawings below by specific embodiment.
As shown in Figure 1, this system comprises service switching point, service control point (SCP), ip intelligent peripherals IP, unified message resource management module UMRM and the unified message functional processing module UMP that links to each other successively, wherein first three is an existing equipment in the intelligent network, latter two increases newly, the module at the two place (the empty frame among the figure) can be described as unified message module UM and (also can include other modules among the UM, because of irrelevant with the present invention, the Therefore, omited it).Described resource management module UMRM links to each other with unified message functional processing module UMP with ip intelligent peripherals IP respectively, and described unified message functional processing module UMP links to each other with mailing system MailServer in the Internet.Platform database among Fig. 1 also is the database of our unified message, all is stored in wherein as unified message account's information and individual subscriber configuration information etc.
Two module UMRM, UMP carry out communication by ICP/IP protocol on local area network (LAN), have only a unified message resource management module UMRM in the local area network (LAN), according to customer volume what, can dispose a plurality of unified message functional processing module UMP and share load.
Described unified message resource management module UMRM is used to carry out the message scheduling and the resource allocation of unified message subsystem, comprises from the load balancing of the unified message resource request of intelligent network business platform, with the communication of intelligent network business platform, to monitoring, the data statistics of each unified message functional processing module UMP; When starting, be responsible for carrying out resource registering to the intelligent network business platform; Warning system to business platform is submitted warning information to, realizes the monitoring alarm to unified message functional processing module UMP.
Described unified message functional processing module UMP is used to realize basic mailbox operation and mail treatment function, be responsible for concrete processing, comprise that the number of the current mail of inquiring user mailbox, e-mail messages extract/synthetic, transmission speech/fax/surface mail each unified message calling; Unified message functional processing module UMP registers to unified message resource management module UMRM when starting, and keep being connected with unified message resource management module UMRM, report to the police to unified message resource management module UMRM when breaking down, so that add up and fault recovery, resource allocation.
Its roughly flow process of managing business is: the unified message service call that the user initiates by phone is accepted in the service switching point, sends professional trigger command to the service control point (SCP); The service control point (SCP) starts the unified message operation flow, checking user account information ID; Selection according to the user starts relevant mailbox management flow process; And the relevant mailbox handling process of under the cooperatively interacting of ip intelligent peripherals IP, unified message resource management module UMRM and unified message functional processing module UMP, finishing.
Relevant mailbox management flow process comprises the transmission mail, receives mail, mailbox inquiry, E-mail inquiries, deletion mail; Described transmission mail comprises recording successively or connects fax, establishment, three processes of transmission; Receive mail and comprise extraction, playback or two processes of output fax successively.
The recording of mail or connect fax and realize by ip intelligent peripherals IP, its process is: after receiving user's transmission E-mail instructions, the prompting user imports mail reception person's unified message number of the account, receive after mail reception person's the number of the account, send record command or connect the fax instruction to ip intelligent peripherals IP by the selection of service control point (SCP), specify recording or fax paper title with serial number in the instruction according to the user; At last, ip intelligent peripherals IP finishes recording or connects fax and preserve recording or fax paper by the file name and the path of regulation in the instruction.
Recording or to connect the constructive process of fax back mail as follows: the service control point (SCP) sends to ip intelligent peripherals IP and creates E-mail instructions, the mail label that appointment will be created; Ip intelligent peripherals IP is transmitted to unified message resource management module UMRM sending out E-mail instructions, specifies the email type of transmission and the routing information of user speech file or fax paper in the instruction; Unified message resource management module UMRM gives this user's distributing uniform message function processing module UMP resource according to usersaccount information ID, and this user's the E-mail instructions of sending out is transmitted to corresponding uniform message function processing module UMP; Unified message functional processing module UMP obtains recording or fax paper according to command information, creates envelope voice or a faxmail, and recording or fax paper as the annex of this mail, the message of mail creation success is returned to the service control point (SCP).
The process of transmitting of creating the back mail is as follows: the service control point (SCP) is assigned and is sent out E-mail instructions; This instruction is forwarded to unified message functional processing module UMP through ip intelligent peripherals IP, unified message resource management module UMRM successively; Unified message functional processing module UMP sends the mail of creating and mail is sent successful message and returns to upper-layer service, and the result feeds back to the user the most at last.
The leaching process of mail is as follows: the service control point (SCP) sends to ip intelligent peripherals IP and gets the Email attachment instruction, type, the numbering of annex that comprises type, numbering and this mail of mail in the instruction, ip intelligent peripherals IP sends this and instructs unified message resource management module UMRM, unified message resource management module UMRM gives this user's distributing uniform message function processing module UMP resource according to usersaccount information ID, and this user's the E-mail instructions of getting is transmitted to corresponding uniform message function processing module UMP; Unified message functional processing module UMP obtains the formulation annex of this mail from mail server according to command information, and this annex is temporarily stored in specified path, file type and the annex preserved are consistent, and can preserve in the mode of text for envelope, the text UMP of mail; Afterwards, unified message functional processing module UMP returns the result who gets mail.
The playing process of mail is as follows: call the original speech processes resource of intelligent net system and play the voice attachment of mail to the user, for text, business can be called corresponding literary composition language tts resource TTS, and the text message that Email is comprised plays to the user.If faxmail, perhaps the user selects to receive text file with fax, then replaces playback with the output fax.
For clarity sake, introduce two examples below more respectively with the phone receiving and dispatching mail, similar with the process of fax transmitting-receiving.
Example one, user send out mail flow (step of transmission faxmail similarly) by phone: 1, the user is by the calling of phone initiation unified message business, and the service switching point sends professional trigger command to the service control point (SCP).
2, the service control point (SCP) starts the unified message operation flow, the checking user account information.
3, the user selects message.
4, the service informing user imports recipient's unified message number of the account (numeric type).
5, after the number of the account that receives mail reception person, send record command by the service control point (SCP) to ip intelligent peripherals IP, specify the recording file title with serial number in the instruction.
6, the service control point (SCP) sends to ip intelligent peripherals IP and creates E-mail instructions, the mail label that appointment will be created.
7, ip intelligent peripherals IP is transmitted to unified message resource management module UMRM sending out an E-mail instructions, specifies the email type that sends, and the leave a message routing information of file of user in the instruction.
8, unified message resource management module UMRM gives this user's distributing uniform message function processing module UMP resource according to user account information ID, and this user's the E-mail instructions of sending out is transmitted to corresponding uniform message function processing module UMP.
9, unified message functional processing module UMP obtains recording file according to command information, creates an envelope voice mail, and the annex of recording file as this mail, returns to the message of service control point (SCP) mail creation success.
10, the service control point (SCP) is assigned and is sent out E-mail instructions.
11, unified message functional processing module UMP sends the mail of creating and returns to the upper-layer service mail and sends successful message.
12, the professional mail that returns according to UM sends the result, and the prompting user leaves a message and sends successfully.
Example two, user listen the process (listening mail header, text similarly) of the voice attachment of mail by phone:
1, the user is by the calling of phone initiation unified message business, and the service switching point sends professional trigger command to the service control point (SCP).
2, the service control point (SCP) starts the unified message operation flow, the checking user account information.
3, the user selects to listen mail (can listen text, envelope, text annex, the voice attachment of mail)
4, the service control point (SCP) sends to ip intelligent peripherals IP and gets the Email attachment instruction, will comprise type, the numbering of mail in the instruction, and the type of the annex of this mail, numbering (getting title, text, annex that mail can be got mail respectively).
5, ip intelligent peripherals IP is responsible for transmitting this and instructs unified message resource management module UMRM.
6, unified message resource management module UMRM gives this user's distributing uniform message function processing module UMP resource according to user account information ID, and this user's the E-mail instructions of getting is transmitted to corresponding uniform message function processing module UMP.
7, unified message functional processing module UMP obtains the formulation annex of this mail from mail server according to command information, and this annex is temporarily stored in specified path, file type and the annex preserved are consistent, and can preserve in the mode of text for envelope, the text unified message functional processing module UMP of mail.Unified message functional processing module UMP returns the result who gets Email attachment afterwards.
8, business can be called the original speech processes resource of intelligent net system is play mail to the user voice attachment.For text, business can be called corresponding literary composition language tts resource (TTS, Textto Speech, the switch technology of Text To Speech), and the text message that Email is comprised plays to the user.
According to the solution of the present invention, manufactured experimently out the unified message system of a cover based on intelligent network, this system has realized following unified message function:
1) mailbox query function
The user can be by the mail sum in the E-mail address of Help by Phone oneself, voice mail number, faxmail number.
2) E-mail inquiries function
The user can listen mail envelope, message body by phone, and carries out respective handling (as fax output image annex, listening to the content of voice, text annex) according to the Email attachment type.
3) send mail function
Realize four kinds of modes that send mail by phone altogether:
Send the voice mail of tone information character;
Send the faxmail of fax character;
Mail in the own mailbox is transmitted;
Mail in the own mailbox is carried out tone information replys.
4) deletion mail function
The telephone subscriber can select to delete Email in the mailbox by button.
Claims (8)
1, realizes the system of e-mail box management by intelligent network, comprise the service switching point, service control point (SCP) and the ip intelligent peripherals IP that link to each other successively, it is characterized in that: also comprise unified message resource management module UMRM and unified message functional processing module UMP, described resource management module UMRM links to each other with unified message functional processing module UMP with ip intelligent peripherals IP respectively, and described unified message functional processing module UMP links to each other with mailing system MailServer in the Internet;
Described unified message resource management module UMRM is used to carry out the message scheduling and the resource allocation of unified message subsystem, comprises from the load balancing of the unified message resource request of intelligent network business platform, with the communication of intelligent network business platform, to monitoring, the data statistics of each unified message functional processing module UMP; When starting, be responsible for carrying out resource registering to the intelligent network business platform; Warning system to business platform is submitted warning information to, realizes the monitoring alarm to unified message functional processing module UMP;
Described unified message functional processing module UMP is used to realize basic mailbox operation and mail treatment function, be responsible for concrete processing, comprise that the number of the current mail of inquiring user mailbox, e-mail messages extract/synthetic, transmission speech/fax/surface mail each unified message calling; Unified message functional processing module UMP also is used for registering to unified message resource management module UMRM when starting, and keep being connected with unified message resource management module UMRM, report to the police to unified message resource management module UMRM when breaking down, so that add up and fault recovery, resource allocation.
2, realize the method for e-mail box management by intelligent network, it is characterized in that comprising the steps: that the service switching point accepts the unified message service call that the user initiates by phone, send professional trigger command to the service control point (SCP); The service control point (SCP) starts the unified message operation flow, checking user account information ID; Selection according to the user starts relevant mailbox management flow process; Described service control point (SCP) sends the mailbox operational order to ip intelligent peripherals IP, described ip intelligent peripherals IP sends to unified message resource management module UMRM with described mailbox operational order, described unified message resource management module UMRM is transmitted to corresponding uniform message function processing module UMP with described mailbox operational order, finishes described mailbox management flow process by described unified message functional processing module UMP according to described mailbox operational order.
3, the method by the management of intelligent network realization e-mail box as claimed in claim 2, it is characterized in that: described relevant mailbox management flow process comprises the transmission mail, receives mail, mailbox inquiry, E-mail inquiries, deletion mail; Described transmission mail comprises recording successively or connects fax, establishment, three processes of transmission; Receive mail and comprise extraction, playback or two processes of output fax successively.
4, the method that realizes the e-mail box management by intelligent network as claimed in claim 2, it is characterized in that: the recording of mail or connect fax and realize by ip intelligent peripherals IP, its process is: after receiving user's transmission E-mail instructions, the prompting user imports mail reception person's unified message number of the account, receive after mail reception person's the number of the account, send record command or connect the fax instruction to ip intelligent peripherals IP by the selection of service control point (SCP), specify recording or fax paper title with serial number in the instruction according to the user; At last, ip intelligent peripherals IP finishes recording or connects fax and preserve recording or fax paper by the file name and the path of regulation in the instruction.
5, the method that realizes the e-mail box management by intelligent network as claimed in claim 2, it is characterized in that: record or to connect the constructive process of fax back mail as follows: the service control point (SCP) sends to ip intelligent peripherals IP and creates E-mail instructions, the mail label that appointment will be created; Ip intelligent peripherals IP is transmitted to unified message resource management module UMRM sending out E-mail instructions, specifies the email type of transmission and the routing information of user recording file or fax paper in the instruction; Unified message resource management module UMRM gives this user's distributing uniform message function processing module UMP resource according to usersaccount information ID, and this user's the E-mail instructions of sending out is transmitted to corresponding uniform message function processing module UMP; Unified message functional processing module UMP obtains recording or fax paper according to command information, creates envelope voice or a faxmail, and recording or fax paper as the annex of this mail, the message of mail creation success is returned to the service control point (SCP).
6, the method by the management of intelligent network realization e-mail box as claimed in claim 2, it is characterized in that: the process of transmitting of creating the back mail is as follows: the service control point (SCP) is assigned and is sent out an E-mail instructions; This instruction is forwarded to unified message functional processing module UMP through ip intelligent peripherals IP, unified message resource management module UMRM successively; Unified message functional processing module UMP sends the mail of creating and mail is sent successful message and returns to upper-layer service, and the result feeds back to the user the most at last.
7, the method that realizes the e-mail box management by intelligent network as claimed in claim 2, it is characterized in that: the leaching process of mail is as follows: the service control point (SCP) sends to ip intelligent peripherals IP and gets the Email attachment instruction, the type that comprises mail in the instruction, the type of the annex of numbering and this mail, numbering, ip intelligent peripherals IP sends this and instructs unified message resource management module UMRM, unified message resource management module UMRM gives this user's distributing uniform message function processing module UMP resource according to usersaccount information ID, and this user's the E-mail instructions of getting is transmitted to corresponding uniform message function processing module UMP; Unified message functional processing module UMP obtains the formulation annex of this mail from mail server according to command information, and this annex is temporarily stored in specified path, file type and the annex preserved are consistent, for envelope, the text of mail, unified message functional processing module UMP preserves in the mode of text; Afterwards, unified message functional processing module UMP returns the result who gets mail.
8, the method that realizes the e-mail box management by intelligent network as claimed in claim 2, it is characterized in that: the playing process of mail is as follows: call the original speech processes resource of intelligent net system is play mail to the user voice attachment, for text, business can be called corresponding literary composition language tts resource TTS, and the text message that Email is comprised plays to the user.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB011253355A CN1323537C (en) | 2001-08-15 | 2001-08-15 | System and method for implementing electronic mail box management over smart web |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB011253355A CN1323537C (en) | 2001-08-15 | 2001-08-15 | System and method for implementing electronic mail box management over smart web |
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| CN1402514A CN1402514A (en) | 2003-03-12 |
| CN1323537C true CN1323537C (en) | 2007-06-27 |
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| CNB011253355A Expired - Fee Related CN1323537C (en) | 2001-08-15 | 2001-08-15 | System and method for implementing electronic mail box management over smart web |
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Families Citing this family (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100373863C (en) * | 2004-06-28 | 2008-03-05 | 华为技术有限公司 | Method and system for managing intelligent external equipment in intelligent network |
| CN100459592C (en) * | 2005-03-02 | 2009-02-04 | 北京立通无限科技有限公司 | High-efficient intelligent system and method for acquiring e-mail in Microsoft Exchange e-mail server |
| CN101977225A (en) * | 2010-10-20 | 2011-02-16 | 中兴通讯股份有限公司 | SMTP (Simple Mail Transfer Protocol) protocol stack system and realization method thereof |
Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1247431A (en) * | 1998-09-09 | 2000-03-15 | 英业达股份有限公司 | Method and system for processing e-mail at remote end |
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Patent Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1247431A (en) * | 1998-09-09 | 2000-03-15 | 英业达股份有限公司 | Method and system for processing e-mail at remote end |
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| CN1402514A (en) | 2003-03-12 |
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