CN1295927C - Service system for electric home appliances and method thereof - Google Patents
Service system for electric home appliances and method thereof Download PDFInfo
- Publication number
- CN1295927C CN1295927C CNB028022912A CN02802291A CN1295927C CN 1295927 C CN1295927 C CN 1295927C CN B028022912 A CNB028022912 A CN B028022912A CN 02802291 A CN02802291 A CN 02802291A CN 1295927 C CN1295927 C CN 1295927C
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- Prior art keywords
- electrical appliance
- household electrical
- user
- service system
- network interface
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- D—TEXTILES; PAPER
- D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
- D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
- D06F34/00—Details of control systems for washing machines, washer-dryers or laundry dryers
- D06F34/04—Signal transfer or data transmission arrangements
- D06F34/05—Signal transfer or data transmission arrangements for wireless communication between components, e.g. for remote monitoring or control
-
- D—TEXTILES; PAPER
- D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
- D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
- D06F34/00—Details of control systems for washing machines, washer-dryers or laundry dryers
- D06F34/28—Arrangements for program selection, e.g. control panels therefor; Arrangements for indicating program parameters, e.g. the selected program or its progress
- D06F34/32—Arrangements for program selection, e.g. control panels therefor; Arrangements for indicating program parameters, e.g. the selected program or its progress characterised by graphical features, e.g. touchscreens
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Textile Engineering (AREA)
- Selective Calling Equipment (AREA)
- Computer And Data Communications (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Control Of Washing Machine And Dryer (AREA)
- Telephonic Communication Services (AREA)
Abstract
An on-line system and service method thereof uses an on-line linked Internet washer as a medium so as to enable a communication between a client at a remote place and the other client at home using various home appliances installed in each home. The present invention includes a first step of requesting a selection of a target home appliance for message transmission and a second step of transmitting a transmission message to the selected target home appliance.
Description
Technical field
The present invention relates to a kind of on-line system and method for servicing thereof, this system with the internet-washer of online connection as media, thereby make user in the distance use between various other users that are installed on the various household electrical appliance in the family and can communicate by letter with being in.
Background technology
At present, each family is all enjoying the life style easily of using various household electrical appliance to bring.
For example, automatic washing machine makes the user can spend unnecessary work and time, and refrigerator can be preserved various kinds of foods safely, and microwave oven can prepare food easily.
Especially the various latest type household electrical appliance that link to each other with internet environment engender on market as internet-washer etc.Therefore, the when and where of laundry is just unrestricted, because if necessary, the whole service process of internet-washer can remote control.
But above-mentioned internet-washer can only provide the control service of simple remote control laundry, and multiple service can not be provided when using internet-washer, therefore can not win consumer's favor.
Summary of the invention
Therefore, the service system that the present invention relates to and use the method for servicing of this system to eliminate limitation and the caused one or more problems of shortcoming basically because of prior art.
The object of the present invention is to provide a kind of service system and use the method for servicing of this system, make the user in a distant place can communicate by letter between other users that use online online internet-washer with being in.
Other features and advantages of the present invention provide in explanation subsequently, partly can be apparent from the description, and maybe can find out from enforcement of the present invention.Purpose of the present invention and other advantage can be understood, obtain from the structure that following written explanation, claim and accompanying drawing provide especially.
In order to realize these or other advantage and according to purpose of the present invention embodied and illustrated, service system of the present invention comprises: household electrical appliance, have the network interface, report information device and the control unit that are used for online connection, the report information device is used for giving at home user with the report information from the distant place user of one or more registrations that receives by this network interface, and described control unit is used to explain whether described user has at home checked the information of being reported; Workspace server network (service server network), this network is connected with above-mentioned network interface, is sent on the household electrical appliance so that will come from the information of each registered distant place user transmission; And database server, this server can and have a database with above-mentioned workspace server network service, stores the information corresponding household electrical appliance and described distant place user oneself of respectively registering distant place user in the database.
In order further to realize the advantage of these and other and according to purpose of the present invention, the method for servicing of transmission information comprises in service system: the first step, request select target household electrical appliance are for message transmission; And second step, transmission information is sent to the destination home appliance of selection.
For further realization these and other advantage and according to purpose of the present invention, internet-washer comprises: network interface, and this network interface links to each other with the workspace server network of online setting, so that send/receive various data; Report information device, this report information device are used to report that user's mode of operation reaches the distant place user's who receives by network interface information; Operating unit, the user can carry out operations by this operating unit; And control unit, each operation of components of may command.
For further these and other advantage of realization and according to purpose of the present invention, the method for servicing of internet-washer message transmission comprises: the first step, check whether receive the short message data from the workspace server network; And second step, if received the short message data then corresponding data decoded, so that the information that receives is reported to relative users by the report information device.
The general remark and the following detailed description that should be appreciated that the front all are exemplary and illustrative, and purpose is the claimed further explanation that the invention provides.
Brief Description Of Drawings
Included accompanying drawing is used for further understanding the present invention, and these accompanying drawings are incorporated in this specification and become the part of this specification, and accompanying drawing illustrates embodiments of the invention and is used for explaining principle of the present invention with specification.
In the accompanying drawing:
Fig. 1 illustrates the block diagram according to service system of the present invention.
Fig. 2 illustrates the flow chart according to the operation sequence of service system of the present invention.
Fig. 3 A-3D illustrates the state diagram of user terminal displays screen in distant place when service is provided.
Fig. 4 illustrates the flow chart of configuration information display packing when of the present invention the service is provided.
Fig. 5 illustrates the flow chart of representing each household electrical appliance state of a control when of the present invention the service is provided.
Fig. 6-7 illustrates the flow chart of other embodiment of formation transfer service.
Best mode for carrying out the invention
Describe referring to the preferred embodiment of the present invention in detail now, its example is shown in accompanying drawing.
The preferred embodiment of the present invention is by elaborating referring to Fig. 1-7.
At first, Fig. 1 illustrates the information service system according to use household electrical appliance of the present invention.
In other words, mainly comprise according to service system of the present invention: household electrical appliance 100, workspace server network 200 and database server 300.
These household electrical appliance 100 that constitute this service system comprise: for the network interface 110 of online connection usefulness; The report information device 120 that supplies report information to use; Operating unit 130; And control unit 140.As an example, household electrical appliance 100 are internet-washers.
Certainly, for embodiments of the invention, these household electrical appliance can be any household electrical appliance that can be connected with internet environment, as network refrigerator, network microwave oven, and network air conditioner etc.
At this moment, this network interface 110 connects the workspace server network 200 of online setting, so that send/receive various data.
Such network interface 110 is made of data communication network interface card (NIC), can carry out the wire/wireless data communication.
Certainly, this network interface 110 can only be made of data communication port, as RS-232C.At this moment, every household electrical appliance preferably can with the domestic automation system collaborative work.
In addition, these report information device 120 roles are modes of operation of announcement user and pass through the distant place user's of network interface 110 receptions information.Report information device 120 comprises display unit 121, as LCD (LCD); But and the loud speaker 122 of sounding.
Also have, this operating unit 130 can be general control board, and the user can finish various operations thereon.
In addition, control unit 140 can be a controller, the operation of each parts of energy Control Network washing machine.
And the workspace server network 200 (hereinafter referred to as " workspace server " (service server)) of formation service system of the present invention is arranged to online, thereby can finish the function that the information from distant place user that receives is sent to internet-washer.
At this moment, workspace server 200 can be arranged in the Wab page or leaf that the Web of service webpage is provided on the World Wide Web and service is provided in mobile communication respectively on the net.
This workspace server 200 mainly comprises remote control server 210, SMS (Short Message Service) server 220 and Control Server 230.
Remote control server is a kind of server network of the washing machine of Control Network in the distance operations.
In addition, Short Message Service (SMS) server 220 can have the information that every user is sent, and at least a on-line network from the Internet and mobile radio communication is sent to the function of every household electrical appliance.
In addition, the function of Control Server 230 is and each online online user terminal 400 interface communication, and controls each server and handle the instruction of every requirement.
Workspace server 200 is preferably built by the service organization that corresponding household electrical appliance manufacturer manages, and this is because manufacturer realizes the remote control of corresponding household electrical appliance easily, and is convenient to set up the database of corresponding household electrical appliance.
And, constitute when installing according to the database server 300 of service system of the present invention will with workspace server 200 interconnection, and communicate by letter, with the data of storing each user and the data of the household electrical appliance that each user was had with workspace server 200.
In this case, user's data can be identify label, password of every user etc.
In addition, the data of household electrical appliance can comprise the particulars of the household electrical appliance that every user has, the IP of every household electrical appliance (Internet protocol), each distant control function etc.
Below with reference to the state diagram of flow chart and Fig. 3 A-3D of Fig. 2-5, describe in detail and use above-mentioned method of servicing according to service system of the present invention.
At first, shown in the flow chart of Fig. 2, the various service orders (S110) that workspace server 200 receives from each distant place user.
This can accomplish that because workspace server 200 is arranged to pass through the Internet or mobile radio communication, the website that has the Web webpage with foundation provides service with the mode with Wab website of Wab page or leaf.
That is to say, when each user thinks to use in the distance PC (PC) 410 that service is provided, can provide service by the website.And when each user thinks to provide service with mobile communication terminal 420 in the distance, can provide service by the wab website.
If when a specific user used mobile communication terminal 420 to be connected to the Wab website by mobile communications network, then as shown in Figure 3A, workspace server 200 will carry out the control identification to this relative users.
That is to say, require this user's of input identify label and password (S120).
At this moment, when inputing identify label and password as requested, workspace server 200 compares itself and the identify label and the corresponding password that before were registered in the database server 300, assert (S130) thereby finish control.
Assert that if finished control then workspace server 200 extracts the particulars to each household electrical appliance that should the identify label user be had from database server 300, to show the particulars (S140) of extraction by the Wab page or leaf by said process.
This situation is shown in Fig. 3 B.
And, if this user has selected concrete household electrical appliance (as washing machine) 100, then workspace server 200 is just communicated by letter with database server 300, showing the remote control data of this washing machine, and on the Wab page or leaf, finish the selection data (S150) of carrying out formation transfer service to corresponding household electrical appliance.This situation is shown in Fig. 3 C.
If the user wants to carry out formation transfer service, then shown in Fig. 3 D, transmission information (S160) are imported in workspace server 200 requests.
This can finish by information import of display message input window on corresponding Wab page or leaf.
And finish the information input by said process after, shown in the flow chart of Fig. 4, the display packing (S171) of information to be sent is selected in the workspace server request.
For example, require selection information display direction, as from left to right, from right to left, from top to bottom, wait from top to bottom.
Certainly, shown in the flow chart of Fig. 2, do not select display packing can finish transmission of Information yet.
In this case, then the display packing of suggestion is the display direction of each character of configuration information.
In case according to selecting request to select detailed programs, workspace server 200 is just set up the packet of corresponding information, so that realize showing (S172) by selected display direction.
If the information display direction that this user selects can understand then that for from left to right the character of information and paragraph are to begin continuous demonstration from the left side.
Such service provides general show state, thereby improves its satisfaction.
Particularly, service of the present invention also provides " preview function ", can be in said process the show state of inspection message.
Its implementation is that the information of user's input is demonstrated out by this user's terminal by the display direction that the user selectes.
Certainly " preview function " can dispense by customer requirements.
If occurred the change of display direction when using " preview function ", then carry out selection once more to request selection information display direction.
Therefore, the user is input to the display message input window with information waiting for transmission, select then to send, thereby the serial process that the user will finish for message transmission leaves it at that.
And, when finishing message transmission with said process, workspace server 200 is search database server 300 just, to check the identify label as the internet-washer 100 of message transmission target, control the server of SMS (Short Message Service) then, corresponding information is sent to the IP (S180) that checked.
Simultaneously, in finishing above-mentioned a series of processes, internet-washer is based on that the process of the flow chart of Fig. 5 controls.
In other words, control unit 140 constantly checks whether receive short message data (S210) by network interface.
If the short message of receiving then control unit 140 are with corresponding data decoding (S220).
After this, control unit 140 is by report information device 120, and user report receives information (S230) in corresponding family.
In this case, the mode of report is that corresponding information is presented on the display unit 121, simultaneously by voice output unit 122 output buzzers or similar sound.
At this moment, control unit keeps interpreting user whether to check the information of being reported.
This can be by checking whether the user has carried out operation by operating unit 130 and accomplished.
In addition, control unit 140 after the report of finishing message pick-up, pick up counting (S240).
If the user does not conduct a survey in the given time, then can report once more.
Also promptly, if operating unit 130 fails to operate in setting-up time, then setting-up time finishes the convenient report that repeats message pick-up with voice output unit 122 in back.
If the operation by operating unit 130 explains the user and finished information check, the direction that shows from corresponding packet inspection information of control unit 140 then is so that show (S250) by the request mode information of carrying out.
Simultaneously, control unit 140 makes the display unit 121 of configuration information annunciator 120 be returned to its initial condition and stops timing.
At this moment, display unit 121 is the panel of display operation control just, thereby is returned to initial condition and deletes the data (S260) that receive from corresponding memory.
Therefore, message pick-up can carry out continuously.
Simultaneously, the present invention is not limited to the service of finishing by above-mentioned serial process.
That is to say, shown in Fig. 6,7 flow chart, if the IP of household electrical appliance in its family of distant place User Recognition then can select formation transfer service by being connected to by the Web website or the Wab website of workspace server 200 operations.
Therefore, do not need other proving program, can import transmission information and corresponding IP, so that send.
At this moment, shown in the flow chart of Fig. 6, can be arranged in after the IP of input transmission objectives household electrical appliance, import transmission information again.Simultaneously, shown in the flow chart of Fig. 7, also can be arranged in input transmission information after, import the IP of transmission objectives household electrical appliance again.
In addition, also can provide selection function according to display direction.
Industrial usability
Therefore, according to service system of the present invention and method of servicing thereof, make the user in a distant place can be to treating that other user at home provides information by household electrical appliance, thereby increase the various functions of household electrical appliance.
In addition, according to service system of the present invention and method of servicing thereof, make the user who treats at home learn exactly the defeated information that is conveyed into by household electrical appliance, thereby can improve reliability of service.
Thereby the present invention has great industrial application value.
Although invention has been described with reference to the preferred embodiments and illustration, obviously, for a person skilled in the art, under the prerequisite that does not deviate from the spirit and scope of the present invention, can make various modifications and variations to the present invention. Therefore, various change of the present invention, the content that changes by appending claims and equivalent thereof contain.
Claims (8)
1. service system comprises:
Household electrical appliance, have the network interface, report information device and the control unit that are used for online connection, described report information device will be given at home user by the report information from the distant place user of one or more registrations that described network interface receives, and described control unit is used to explain whether described user has at home checked the information of being reported;
The workspace server network, it is connected with described network interface, thus the message transmission that the distant place user from each registration can be sent is to described household electrical appliance; And
Database server, itself and described workspace server network service also have database, wherein store the information of the distant place user of each registration and described distant place user's oneself household electrical appliance.
2. service system according to claim 1, wherein, the described report information device of described household electrical appliance comprises: at least a in the loud speaker of display unit and output sound.
3. service system according to claim 1, wherein, the described network interface of described household electrical appliance is the data communication network interface cards (NIC) that are used for the wire/wireless data communication.
4. service system according to claim 1, wherein, the described network interface of described household electrical appliance is RS-232C interfaces.
5. service system according to claim 1, wherein, described workspace server network comprises: can control the remote control server of described household electrical appliance and the information that the distant place user of each registration sends be sent to the SMS (Short Message Service) server of described household electrical appliance by the Internet and mobile radio communication.
6. service system according to claim 1, wherein, described workspace server network is the SMS (Short Message Service) server, the information that the distant place user of every registration can be sent is sent on the described household electrical appliance by the Internet and mobile radio communication.
7. service system according to claim 1, wherein, described household electrical appliance are arranged to the automatic system collaborative work with family.
8. service system according to claim 1, wherein said household electrical appliance are a kind of internet-washers, and described internet-washer comprises:
Network interface and is provided with online workspace server network and links to each other, to send/to receive various data;
The report information device is used to report that user's mode of operation reaches the distant place user's who receives by described network interface information;
Operating unit, described user can carry out various operations thereon; And
Control unit, the operation of described each parts of control.
Applications Claiming Priority (4)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020010039810A KR20030003940A (en) | 2001-07-04 | 2001-07-04 | Washing Machine and Method for Receiving Massage of the Same |
| KR1020010039809A KR20030003939A (en) | 2001-07-04 | 2001-07-04 | Washing Machine and Method for Servicing Character Massage of the Same |
| KR2001/39809 | 2001-07-04 | ||
| KR2001/39810 | 2001-07-04 |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN1464925A CN1464925A (en) | 2003-12-31 |
| CN1295927C true CN1295927C (en) | 2007-01-17 |
Family
ID=36983905
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNB028022912A Expired - Fee Related CN1295927C (en) | 2001-07-04 | 2002-07-04 | Service system for electric home appliances and method thereof |
Country Status (7)
| Country | Link |
|---|---|
| US (1) | US20030179746A1 (en) |
| EP (1) | EP1402101B1 (en) |
| JP (2) | JP2004522369A (en) |
| CN (1) | CN1295927C (en) |
| AU (1) | AU2002315929B2 (en) |
| DE (1) | DE60229940D1 (en) |
| WO (1) | WO2003004752A1 (en) |
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| AR072297A1 (en) | 2008-06-27 | 2010-08-18 | Novartis Ag | DERIVATIVES OF INDOL-2-IL-PIRIDIN-3-ILO, PHARMACEUTICAL COMPOSITION THAT INCLUDES THEM AND ITS USE IN MEDICINES FOR THE TREATMENT OF DISEASES MEDIATED BY THE SYNTHESIS ALDOSTERONE. |
| JP2013509069A (en) * | 2009-10-21 | 2013-03-07 | 株式会社東芝 | Apparatus and method used in femtocells |
| KR101276861B1 (en) * | 2011-07-27 | 2013-06-18 | 엘지전자 주식회사 | Appliance and online system including the same |
| KR101276857B1 (en) | 2011-07-27 | 2013-06-18 | 엘지전자 주식회사 | laundry machine and online system including the same |
| KR101819510B1 (en) | 2011-08-22 | 2018-01-17 | 엘지전자 주식회사 | laundry machine and online system including the same |
| KR20130074652A (en) * | 2011-12-26 | 2013-07-04 | 주식회사 콜러노비타 | Control method of bidet using smart phone |
| KR101797493B1 (en) | 2012-09-06 | 2017-11-15 | 엘지전자 주식회사 | home appliance and online system including the same |
| KR20140032262A (en) | 2012-09-06 | 2014-03-14 | 엘지전자 주식회사 | Home appliance and online system including the same |
| KR101960310B1 (en) * | 2012-09-21 | 2019-03-20 | 엘지전자 주식회사 | Apparatus for treating laundry and method thereof |
| US9762561B2 (en) | 2012-10-31 | 2017-09-12 | Dell Products, Lp | System and method for tunneling of management traffic |
| US9391966B2 (en) * | 2013-03-08 | 2016-07-12 | Control4 Corporation | Devices for providing secure remote access |
| US9386140B2 (en) | 2014-04-10 | 2016-07-05 | Twin Harbor Labs, LLC | Methods and apparatus notifying a user of the operating condition of a remotely located household appliance |
| US9888452B2 (en) * | 2014-04-10 | 2018-02-06 | Twin Harbor Labs Llc | Methods and apparatus notifying a user of the operating condition of a household appliance |
| US9159217B1 (en) | 2014-04-10 | 2015-10-13 | Twin Harbor Labs, LLC | Methods and apparatus notifying a remotely located user of the operating condition of a household appliance |
| JP6408393B2 (en) * | 2015-02-05 | 2018-10-17 | シャープ株式会社 | Washing machine |
| US10872319B2 (en) | 2015-07-30 | 2020-12-22 | Bsh Home Appliances Corporation | Systems for providing service notifications to a product |
| CN107528873B (en) * | 2016-06-22 | 2020-11-20 | 佛山市顺德区美的电热电器制造有限公司 | Control system and virtual reality projection arrangement of intelligence household electrical appliances |
| CN107528752B (en) * | 2016-06-22 | 2020-11-20 | 佛山市顺德区美的电热电器制造有限公司 | Control system and virtual reality projection arrangement of intelligence household electrical appliances |
| CN107391683A (en) * | 2017-07-24 | 2017-11-24 | 北京讯创科技有限公司 | Cloud service platform |
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- 2002-07-04 JP JP2003510504A patent/JP2004522369A/en active Pending
- 2002-07-04 US US10/362,741 patent/US20030179746A1/en not_active Abandoned
- 2002-07-04 EP EP02746168A patent/EP1402101B1/en not_active Expired - Fee Related
- 2002-07-04 WO PCT/KR2002/001266 patent/WO2003004752A1/en active IP Right Grant
- 2002-07-04 AU AU2002315929A patent/AU2002315929B2/en not_active Ceased
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| US6121593A (en) * | 1998-08-19 | 2000-09-19 | Duck Creek Energy, Inc. | Home appliances provided with control systems which may be actuated from a remote location |
| WO2001028068A1 (en) * | 1999-10-13 | 2001-04-19 | Wrap S.P.A. | System for monitoring and controlling a set of household appliances |
| AU730436B3 (en) * | 2000-04-28 | 2001-03-08 | Hifinity Systems Pty Limited | Communication service system and method |
Also Published As
| Publication number | Publication date |
|---|---|
| DE60229940D1 (en) | 2009-01-02 |
| AU2002315929B2 (en) | 2005-07-07 |
| EP1402101B1 (en) | 2008-11-19 |
| EP1402101A1 (en) | 2004-03-31 |
| JP2006221674A (en) | 2006-08-24 |
| JP2004522369A (en) | 2004-07-22 |
| CN1464925A (en) | 2003-12-31 |
| WO2003004752A1 (en) | 2003-01-16 |
| US20030179746A1 (en) | 2003-09-25 |
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