CN1217513C - Method of ensuring service grade protocol in multijob multiuser service platform - Google Patents
Method of ensuring service grade protocol in multijob multiuser service platform Download PDFInfo
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- CN1217513C CN1217513C CN021592381A CN02159238A CN1217513C CN 1217513 C CN1217513 C CN 1217513C CN 021592381 A CN021592381 A CN 021592381A CN 02159238 A CN02159238 A CN 02159238A CN 1217513 C CN1217513 C CN 1217513C
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Abstract
The present invention relates to a method for ensuring service grade protocols in a multi-service multi-user service platform, which comprises the following operation steps that (A) user message queues, a core processing queue and a strategy decision module are set in the service platform, wherein the user message queues are many and respectively have different priority; (B) the strategy decision module processes an initial message of a new user service from a service layer or a network layer and judges whether the user service is received; (C) the strategy decision module carries out classification processing to the user service message according to the priority of the service and the priority of a user; (D) the strategy decision module inputs the user service message to the corresponding user message queue and waits for the core processing queue to process the user service message according to the priority of the user message queue. Thus, different service quality can be arranged in the service platform according to the priority of the users, the priority of the services, and service types for ensuring the fairness of the users or the services of the different priority.
Description
Technical field
The present invention relates to a kind of implementation method of value-added telecom services, exactly, relate to a kind of method that in supporting multi-service multi-user service platform, guarantees business service grade agreement SLA (service level agreement), belong to the value-added service technical field in the communication network.
Background technology
Networks development requires it to provide abundant business fast and neatly for the user.So operation layer is separated, correspondingly, support that the multiple services business platform of multi-user is also developed accordingly from network layer and transport layer.
Now, professional initiation have usually three kinds may, at first may be that user side is initiatively initiated service request, the business that might be customization also in the moment of certain customization, excites business automatically by business platform; It is this user of other Client-initiated service call that a kind of situation is arranged again.No matter be the sort of Business Initiator's formula, in the process that business is carried out, between user and business, except the transmission of Media Stream (as signals such as speech, image, videos), also can be useful on the transmission of related news such as service call, service management or service negotiation.Service message involved in the present invention is meant the latter.In multi-service multi-user's business platform, when a plurality of users initiated multiple business simultaneously, this business platform will be handled the message that belongs to different user and different service types simultaneously.Business platform as intermediate layer between operation layer and the following network layer, all message all must be through it, should carry out priority management according to user's priority, professional priority and type of service by it, and provide the processing of different service quality according to priority, pass to real destination again.Yet, if just require now its to realize still suitable difficulty of above-mentioned target, because the research to multi-service multi-user platform also is not very perfect at present, assurance and implementation strategy problem to business service grade agreement SLA also do not find more satisfactory solution
At present, common processing method still adopts the strategy of First Come First Served, so just is unfavorable for providing neatly business service grade, can't distinguish user's priority and professional priority, has also limited the development of value-added telecom services to a great extent.
Summary of the invention
The purpose of this invention is to provide a kind of method that in multi-service multi-user service platform, guarantees business service grade agreement SLA, make business platform carry out sla management according to the different grades of service and user gradation, make the user of different priorities reach the management that can access the foundation strategy without the business of priority, make professional smooth and easy operation, and guarantee different priority users or professional fairness.
The object of the present invention is achieved like this: a kind of method that in multi-service multi-user service platform, guarantees the business service grade agreement, and it is characterized in that: this method comprises following operating procedure:
(A) in business platform, user message queue, core processing formation and policy decision module are set, wherein user message queue has a plurality ofly, has different priority respectively;
(B) policy decision module judges whether to accept the initiation of this customer service to handling from the initial message of the new customer service of operation layer or network layer according to the resource situation of system;
(C) policy decision module is according to the priority of the miscellaneous service that obtains from User Information Database, service management module and affiliated user's precedence information and other factor that influences priority, and this customer service message is carried out disposable fuzzy comprehensive evoluation to professional implementation strategy information and classification is handled: determine the priority of this message, the situation according to judgement of being done and current same class user message queue determines which formation queuing this user message enters again;
(D) according to the judgement in the step (C), policy decision module is imported this customer service message in the user message queue of corresponding different priorities and is lined up, and waits for that the core processing formation handles message wherein according to the priority of user message queue.
In described step (A), policy decision module is classified according to user's priority and professional priority to customer service message, and its user message queue that puts into different priorities is respectively lined up; The core processing formation is carried out respective handling according to the different priorities of user message queue to message wherein, realizing of the management of the multiple services business platform of multi-user, to the user of different priorities and/or professionally provide the different grades of service respectively to the business service grade agreement.
In described step (A), user's priority is divided into Three Estate from low to high according to order of priority: general user, priority user and advanced level user; The grade that also can be divided into other varying number.
In described step (A), professional priority is according to professional type, the time delay, shake, bandwidth and other combined factors that are business need are determined to distinguish, according to being divided into Three Estate from high to low successively: real-time multimedia level, real-time voice level and non real-time message-level; The grade that also can be divided into other varying number.
In described step (B), policy decision module further comprises following operating procedure:
(B1) database of storing subscriber information is mutual in policy decision module and the business platform, obtains this user's priority; Simultaneously mutual with the service management module of platform, obtain the affiliated professional priority of this message; And judge whether this message is the initial message of initiating new customer service;
(B2), enter step (C) and handle if not the initial message of initiating new customer service;
(B3) if initiate the initial message of new customer service, then whether accept the application of this customer service according to the resource situation decision of current business platform, initiate this business; If accept, enter step (C) and handle; If do not accept, then directly return corresponding refuse information.
During the each process user information of core processing formation, can read a plurality of message simultaneously, form a formation, carry out batch processing, to improve treatment effeciency.
The present invention is the method that a kind of multi-user's of support multiple service platform guarantees business service agreement SLA, it is provided with user message queue, core processing formation and policy decision module at business platform, wherein user message queue has a plurality of, have different priority, its number is comprehensively to determine according to user's priority itself and professional priority.Can either realize priority management like this, be unlikely to cause priority query too many again, increase the realization difficulty of system.In addition, user message queue and core processing formation are separated, be convenient to carry out user and professional priority management.Once read the strategy that a plurality of message are carried out batch processing and in the core processing formation, carry out, can improve treatment effeciency.The present invention has added policy decision module in platform, make whole system be based on control strategy to the assurance of SLA: before process user message, at first according to the resource situation of system to whether accepting to judge from user's related news of operation layer and/or network layer; Carry out the fuzzy comprehensive evoluation classification according to user and professional priority again, and be input in the corresponding user message queue, wait the processing of core processing formation.
Advantage of the present invention is: in business platform, can provide different service quality according to user's priority, professional priority and type of service.Can guarantee the user or the professional fairness of different priorities like this, promptly the business of low priority and user also can obtain service.Thereby help offering high-quality service to the user better, also can bring new profit growth point for Virtual network operator.
Description of drawings
Fig. 1 is that the present invention supports multi-service multi-user's business platform to guarantee the architecture block diagram of the implementation method of SLA.
Fig. 2 is the present invention guarantees SLA in multi-service multi-user's business platform a method flow diagram.
Embodiment
The present invention is a kind of method that guarantees the business service grade agreement in multi-service multi-user service platform, below in conjunction with Fig. 1, describes each part and the function thereof of this multi-service multi-user service platform in detail.
Referring to Fig. 1, multi-service multi-user platform 1 is between operation layer 2 and the network layer 3, as the intermediate layer between operation layer 2 and the network layer 3.Because the mutual of two-way customer service message arranged between operation layer 2 and the network layer 3, so as between the business platform 1 of middle bridge and operation layer 2 and the network layer 3 two-way interacting message being arranged respectively also.
The present invention is provided with user message queue 11, core processing formation 12 and policy decision module 13 in business platform 1, also comprise the service management module 15 of the User Information Database 14 and the platform of storaging user data in business platform.The set of queues formed by N user message queue of user message queue 11 wherein, each user message queue all is the service message that is used to store the user, and, have different priority.All there are close ties in user message queue 11 with policy decision module 13 and core processing formation 12.From the service message of operation layer or network layer through policy decision module 13 according to user's priority and professional priority classify handle after, its user message queue that puts into different priorities is respectively lined up, and corresponding subsequent processing is done in wait core processing formation 12.
Core processing module 12 is responsible for according to the different priorities of each user message queue the message in each user message queue being handled.It only is related with user message queue, just extracts service message and handle from each user message queue.
Policy decision module 13 is accepted the customer service message of network layer 3 and operation layer 2, be responsible for to determine the priority of customer service message, and it is medium pending that user message is input to corresponding user message queue 11.In the process of the priority of determining customer service message, policy decision module 13 need be mutual with User Information Database 14 and service management module 15, obtains User Priority and service priority information.
User Information Database 14 is used to store user's relevant information, as user's precedence information, user's ordering services title, user's ordering services implementation strategy information, and with user-dependent out of Memory.User Information Database is in charge of and user-dependent all information.
Service management module 15 is the modules that are used to manage all information relevant with business in the business platform 1.The detailed description that comprises every business that multiple service platform can provide, the professional priority of carrying out needed Internet resources and business etc.Service management module 15 is responsible for handling all relevant information of business that provided with business platform.
Referring to Fig. 2 and Fig. 1, describe the processing procedure of business platform of the present invention in detail to user message.
After the message from operation layer 2 or network layer 3 arrives business platform 1, at first handle via 13 pairs of these message of policy decision module.The database 14 of storing subscriber information obtains user's priority alternately in policy decision module 13 and the business platform 1, simultaneously obtain professional priority under the message alternately, and whether this message is the initial message of initiating new business with the service management module 15 of business platform 1.If initial message, whether policy decision module 13 can accept new business application according to the resource situation decision-making of current business platform 1.If accept, just determine the priority of this message, and this message is put into corresponding user message queue 11 wait in line to handle according to the priority of user under this message and the priority of business.12 priority according to each user message queue of core processing formation are handled the message in the user message queue 11.In order to improve treatment effeciency, core processing formation 12 all can be read a plurality of message at every turn, so it also is a formation, certain queue depth is arranged.
By implementing method provided by the invention, can guarantee that business platform provides based on service strategy, that have the different grades of service the user according to user's priority and professional priority, and various different brackets users' service is had certain fairness.
Claims (6)
1, a kind of method that in multi-service multi-user service platform, guarantees the business service grade agreement, it is characterized in that: this method comprises following operating procedure:
(A) in business platform, user message queue, core processing formation and policy decision module are set, wherein user message queue has a plurality ofly, has different priority respectively;
(B) policy decision module judges whether to accept the initiation of this customer service to handling from the initial message of the new customer service of operation layer or network layer according to the resource situation of system;
(C) policy decision module is according to the priority of the miscellaneous service that obtains from User Information Database, service management module and affiliated user's precedence information and other factor that influences priority, and this customer service message is carried out disposable fuzzy comprehensive evoluation to professional implementation strategy information and classification is handled: determine the priority of this message, the situation according to judgement of being done and current same class user message queue determines which formation queuing this user message enters again;
(D) according to the judgement in the step (C), policy decision module is imported this customer service message in the user message queue of corresponding different priorities and is lined up, and waits for that the core processing formation handles message wherein according to the priority of user message queue.
2, the method for assurance business service grade agreement according to claim 1, it is characterized in that: in described step (A), policy decision module is classified according to user's priority and professional priority to customer service message, and its user message queue that puts into different priorities is respectively lined up; The core processing formation is carried out respective handling according to the different priorities of user message queue to message wherein, realizing of the management of the multiple services business platform of multi-user, to the user of different priorities and/or professionally provide the different grades of service respectively to the business service grade agreement.
3, the method for assurance business service grade agreement according to claim 1 and 2, it is characterized in that: in described step (A), user's priority is divided into Three Estate from low to high according to order of priority: general user, priority user and advanced level user; The grade that also can be divided into other varying number.
4, the method for assurance business service grade agreement according to claim 2, it is characterized in that: in described step (A), professional priority is according to professional type, the time delay, shake, bandwidth and other combined factors that are business need are determined to distinguish, according to being divided into Three Estate from high to low successively: real-time multimedia level, real-time voice level and non real-time message-level; The grade that also can be divided into other varying number.
5, the method for assurance business service grade agreement according to claim 2 is characterized in that: in described step (B), policy decision module further comprises following operating procedure:
(B1) database of storing subscriber information is mutual in policy decision module and the business platform, obtains this user's priority; Simultaneously mutual with the service management module of platform, obtain the affiliated professional priority of this message; And judge whether this message is the initial message of initiating new customer service;
(B2), enter step (C) and handle if not the initial message of initiating new customer service;
(B3) if initiate the initial message of new customer service, then whether accept the application of this customer service according to the resource situation decision of current business platform, initiate this business; If accept, enter step (C) and handle; If do not accept, then directly return corresponding refuse information.
6, the method for assurance business service grade agreement according to claim 1 is characterized in that: during the each process user information of core processing formation, can read a plurality of message simultaneously, form a formation, carry out batch processing, to improve treatment effeciency.
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Families Citing this family (25)
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FR2859862A1 (en) * | 2003-09-11 | 2005-03-18 | France Telecom | Service quality differentiating method for mobile communication network, involves determining total priority level defined by combination of service quality parameters related to service type and priority level of subscriber |
US7240136B2 (en) * | 2004-12-16 | 2007-07-03 | International Business Machines Corporation | System and method for request priority transfer across nodes in a multi-tier data processing system network |
CN100401847C (en) * | 2005-08-01 | 2008-07-09 | 华为技术有限公司 | Different service realizing method |
CN100413291C (en) * | 2005-10-26 | 2008-08-20 | 广东省电信有限公司研究院 | Method of implementing business discrimination and business service quality control on broadband network |
EP2005661B1 (en) * | 2006-04-06 | 2009-12-02 | Telefonaktiebolaget LM Ericsson (publ) | System, arrangements and method relating to access handling |
CN101090515B (en) * | 2006-06-15 | 2010-05-12 | 中兴通讯股份有限公司 | Broadband value-added service operation system |
CN101207603B (en) * | 2006-12-19 | 2012-01-11 | 中兴通讯股份有限公司 | Method for ensuring service quality based on user level in network |
CN101237333B (en) * | 2007-01-31 | 2011-06-29 | 北京邮电大学 | An universal service platform for supporting multiple services based on multi-network fusion |
CN100461679C (en) * | 2007-06-04 | 2009-02-11 | 中国移动通信集团公司 | Method for raising business identification effect |
CN101282342B (en) * | 2008-05-30 | 2012-05-23 | 腾讯科技(深圳)有限公司 | Method and system for fetching network contents |
US8593672B2 (en) * | 2009-05-01 | 2013-11-26 | Konica Minolta Business Technologies, Inc. | Information equipment apparatus |
CN102264056B (en) | 2010-05-28 | 2014-03-05 | 华为技术有限公司 | Strategy control method, system and relevant device |
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CN101969391B (en) * | 2010-10-27 | 2012-08-01 | 北京邮电大学 | Cloud platform supporting fusion network service and operating method thereof |
CN103516585B (en) * | 2012-06-29 | 2017-04-26 | 北京奇虎科技有限公司 | Method and system for distributing messages according to priorities |
CN103686877B (en) * | 2012-09-25 | 2018-08-07 | 中国电信股份有限公司 | The method and system for determining quality of service policy, the system to ensure service quality |
CN103269320B (en) * | 2013-04-25 | 2016-01-20 | 中国人民解放军国防科学技术大学 | Data forwarding method and couple in router |
CN103457875A (en) * | 2013-08-29 | 2013-12-18 | 上海永畅信息科技有限公司 | Message queue control method based on multi-priority in Internet of vehicles |
CN104133825B (en) * | 2013-09-10 | 2016-05-18 | 腾讯科技(深圳)有限公司 | A kind of method and device that mates client user |
CN105491085B (en) * | 2014-09-16 | 2019-01-25 | 阿里巴巴集团控股有限公司 | A kind of online request queue method and device |
CN104518988A (en) * | 2014-12-19 | 2015-04-15 | 上海顶竹通讯技术有限公司 | Method and system for priority processing of messages |
CN107634915A (en) * | 2017-08-25 | 2018-01-26 | 中国科学院计算机网络信息中心 | Data transmission method, device and storage medium |
CN109901930A (en) * | 2019-03-06 | 2019-06-18 | 泰信利美信息科技(常州)有限公司 | Enterprise production and management information management system and its method for processing business |
CN109992418B (en) * | 2019-03-25 | 2023-01-06 | 华南理工大学 | SLA-aware resource priority scheduling method and system for multi-tenant big data platform |
CN111475312B (en) * | 2019-09-12 | 2021-05-18 | 北京东土科技股份有限公司 | Message driving method and device based on real-time operating system |
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