Embodiments of the present invention
For the sake of clarity, detailed description is arranged to following several sections: I .PCI always sees
Fig. 1-4 shows overall network.This network is the interface between a plurality of wireless and cable networks, provides various wireless and wired messages and voice to transmit and receive option to the user.II .PCI server
Fig. 5 shows the PCI server.The PCI server be realize direct message transmission and call redirect functions and with the ancillary equipment of pci data bank interface, to upgrade client's summary.III .PCI database
Fig. 6 shows the pci data storehouse.The pci data storehouse keeps client's summary, and the controlling call command functions is handled the renewal based on client's summary of DTMF.IV. the server/database interface
Fig. 7-11 shows the server/database interface.PCI server/pci data bank interface provides the transmission of serving relevant information with client's summary and call command.V .PDA/PCI interface
Figure 12-20 shows the PDA/PCI interface.PDA, pci interface provide the information between wireless remote user and the PCI to transmit.
VI. service
A. the direct message of Email transmits
The direct message of Email that Figure 21 shows among the PCI transmits.The PCI net comprises the screening of incoming call Email and the transmission that selects your destination for the user provides various E-mail conveyances, reception and notify option.
B. the direct message of voice transmits
Figure 22 shows the direct message of voice and transmits.PIC comprises the screening of incoming call voice mail and the transmission that selects your destination for transmission, reception and notify option that the user provides various voice mails.
C. the direct message of faxing transmits
Figure 23 shows the literary composition transmission of being informed of a case of faxing.PCI comprises the screening and the transmission that selects your destination of incoming call fax for transmission, reception and notify option that the user provides various faxes.
D. call command
Figure 24 shows the call command service.The call command service provides advances to control audio call in fact when using wireless data terminal or PDA.VII. the message flow process
Figure 25-27 shows the flow process of some message that wireless direct message transmits among the PCT.Three shown message flows are for to transmit message from a user to another user, receive one and whether are using message wireless or that catv terminal is irrelevant with the user, and transmit message to non-user.VIII .PDA uses
Figure 28-45 shows the application program that resides in the PDA, and it shows the exemplary display screen of utilizing wireless PDA to show to PCI user.IX. charge
The charging process that the concise and to the point PCI of description net uses.X. conclusion
Enclose the abbreviation collection that uses in this specification, as annex A.PCI always sees
Fig. 1 is the concise and to the point total figure of sight according to personal communications internetworking of the present invention (" PCI ").Client, for example office have various direct message transfer equipments, for example voice-mail system 20, e-mail terminal 22, facsimile machine 24, and phone 26.These all are connected on the wired network 29.For example fax 24, phone 26 and voice-mail system 20 can be connected to public switched telephone network (PSTN), its part belongs to specific local telephone service company, a part belongs to specific long distance service supplier.It is online that e-mail terminal 22 can be connected to packet, Internet for example, and its data are coated on the telephone wire and carry.
Mobile communication subscriber (for example above-mentioned office work and the frequent office worker who goes on a journey) has various portable direct message transfer equipments, for example PDA30, cell phone 32 and beep-pager 34.These are connected on the wireless network 39.These are wireless, and direct message transmission option can be provided by different ISPs.Promptly can be connected to cell phone on cell phone service supplier's the wireless network, can be connected to beep-pager on the different wireless network that the paging service supplier keeps, it is online to be connected to the 3rd radio communication that another ISP keeps to PDA.
Be connected between wireless network 39 and the wired network 29 according to personal communications internetworking of the present invention (" PCI ") 40.PCI40 can make mobile communication subscriber at different networks and directly send and the reception message between message transfer system and the different ISP.Mobile communication subscriber can utilize wireless or wired network reception Email, fax, paging and voice message by single telephone number simultaneously.The user can also select to be used to receive the media formats and the service network of message.The user can also select the cross media notice (that is, the user can receive the received notice of voice mail message from the beep-pager message) of incoming call message.
The user selects will be used to transmit message or notification received wired or wireless net of message and media formats.PCI40 will carry out media conversion, for example e-mail message is sent on the Fax Server.PCI can also comprise addressable control, it makes the user screen message by selected standard, for example medium type (for example Email, fax etc.), message length (for example less than three minutes voice mail message), or sender's (for example the message that only comes from office and a certain client will be transferred).
For example, the user can receive the voice mail that is directed on the wireless PDA or the reception notification of facsimile message with the e-mail message form.If user's wireless PDA is not opened, perhaps not work, then notice can be routed on another wireless or wired network surely.The notice of notifying the user to be received about the voice mail message for example can be reselected on the beep-pager that route is sent to the user, is sent on wired Email and the notice that this fax has been received can reset route.
Fig. 2 is the simplified way that interconnects between various direct messaging systems and the PCI, and as shown in Figure 2, the client provides message routing and move instruction to network.PCIC database 44 receives these instructions, and stores in this client's " the client's summary ".The transmission of this database control exhalation message and the route of incoming call message and message notifying.(in Fig. 2, wire communication connects with solid line represents that the radio communication with dashed lines connects expression.The instruction of PCI illustrates with solid line, but as following being explained in more detail, these instructions also can transmit with wired or wireless net.)
Pci data storehouse 44 supports visit to confirm that customer ID and the COS of confirming to subscribe, client's message transmit the information of (incoming call message) option and initial (exhalation message) option and voice (call and voice mail) option.For initial option, the client can transmit option and select the message allocation table with the medium of appointment.Database 44 is also supported part client's summary that access customer can be controlled.
The client can use personal telephone number registration on one of wireless and catv terminal, and maintenance is simultaneously used selected and is stored in the message filter in client's summary and transmits option.This is called " individual mobility ".Wireless or the cable network position automatic registration for information about that is connected with client terminal, and the registration of cancelling client terminal.This is called " terminal mobility ".
Fig. 3 shows PCI40.CPE (voice mail 20, Email 22, fax 24 and phone 26) is connected on the wired network 29.Mobile subscriber equipment (PDA30, cell phone 32 and beep-pager 34) is connected on the wireless network 39.Wired and wireless network 29,39 all is connected on ISP's the PCI40.Network 29,39 is connected in the Local Exchange (LEC) 42 of personal communications internetworking.
Pci data storehouse 44 is an actual communication systems, and it provides the call-handling capability of central office exchange's set.Pci data storehouse 44 comprises the mobile client summary, and this summary comprises that message transmits, message receives and service control option.Pci data storehouse 44 can be SCP or Network attachment.The pci data storehouse can be connected on the service colligate device 46 by service management system (SMS) interface.Service colligate device 46 can make the ISP upgrade customer data, creates and revise client's summary.
Pci data storehouse 44 is preferably stored and is upgraded client's summary.These summaries have comprised and map of services have been arrived client's information relevant with service (for example, screening, the terminal selection of deciding the parameter of route, customer selecting, customer call feature etc.); Client's authentication data (for example password and user I.D.); User Status (registered or unregistered); The general Services Brief of non-calling related service, such as customer address or SSN (social security number), the specific summary of non-call service (based on the parameter of customer selecting); The wireless data supplier identifies (for example having used which cell phone supplier); And based on the service of the specific summary (for example calling transfer) of the calling related service of user selected parameter.
Fig. 4 is the more detailed description of the node 43 of PCI.PCI has a plurality of nodes, is preferably disposed on high-grade intelligent network (AIN) structure.Other network configuration also can be used, but for illustrated purpose, the description here is just at the network based on AIN.
PCI server 48 for realize direct message transmission and call redirect functions and with the ancillary equipment of pci data storehouse 44 interfaces, to upgrade client's summary.The PCI server can be the AIN intelligent peripheral, for example Bellcore intelligent server ancillary equipment, perhaps Network attachment.The PCI server is connected on the switch 50.In the AIN structure, this switch is service exchange point access tandem device (SSP AT), but also can be the switch of any suitable this structure of dependence.SSP AT50 is connected to wired network on the CPE.SSP AT50 also is connected PCI server 48 with central office (CO) 50.SSP AT 50 is also connected on the SCP44.Pci data storehouse 44 and PCI service 48 are direct-connected.The LEC of Fig. 3 is the part of catenet, comprises pci data storehouse 44, PCI server 48 and SSO AT50.As mentioned above, the pci data storehouse can be connected to the SMS interface, to be connected on the system synthesis device 46.
PCI server 48 can also be connected to by the signaling in these networks on the various wireless and wired networks 49, with transmission with receive the information that all direct messages transmit options.In diagram, the PCI server provides and inserts public packet switching network (PPSN), public switched telephone network (PSTN), comprehensive signaling digital network (ISDN), X.25 net and TCP/IP net, can comprise inserting ATM(Asynchronous Transfer Mode), exchanging multi-megabit digital service (SMDS) and frame time-delay net.
Mobile client can be visited his or her client's summary, and message transmits to change, message receives and SCP.The change of these options is sent to pci data storehouse 44, to store in client's summary.Fig. 4 shows the PDA30 that for example is connected to PCI server 48 by wireless network, but the client also can use Email or mobile or fixed line telephone (use dtmf signal) access customer summary.For example the message that comes from PDA is utilized X.25 to transmit by wireless network 54 and sends on the PCI server 48.
The PCI service is sent to the client that can appear on a plurality of different systems need to store, move the Services Brief relevant with this client with high-speed cache.Mobility controller 49 is arranged on the PCI server 48, it is a controller and data storage, it dynamically remains on the service control information of following MTA (MTA) on the PCI server 48, and it is online that this MTA is connected to wireless data to PCI server 48.
Data storage function is to be handled by two row entities.Client's summary preferably is positioned at PIC database 44, is the top that keeps such as the hierarchy of the permanent recording of Services Brief confirmation and confirmation and client or equipment etc. and realization state and location management and mapping.Services Brief cache buffer memory device 51 preferably is positioned at PCI server 48, and it is local cache buffer memory device entity, and the information of storage such as " basic needs " such as Services Brief and affirmation states also keeps service acceptor's local container.It is also managed and is the necessary information of wireless data network entity services, and transmits renewal to permanent storage entity pci data storehouse.Services Brief Cache 51 keeps the personal data relevant with the processing of mobility controller 49.Mobility controller 49 is a Cache 49 and client's summary (or third part database) reciprocation based on the pci data storehouse, obtains Services Brief and the positional information relevant with wireless terminal.
PCI can also provide directory service as increasing the parts that are worth.X.400 MTA can inquire the information of the local directory service broker of PCI server 48 about addressing and route.If information is not local, then PCI server 48 will need another PCI server 48 from another PCI node or keep the interconnection private directories service broker of each information base to obtain addressing information.Utilize existing standard, PCI net and mail PCI server message are handled independently supervising the network and are not influenced the PCI service.II .PCI server
The PCI server be a kind of realize direct message transmission and call redirect functions and with the ancillary equipment of pci data bank interface, to upgrade client's summary.The PCI server is realized various functions.A kind of PCI server of example for example:
* be a kind of X.400 gateway;
* utilize X.400 direct message transfer protocol that message is decided route;
* X.400 proprietary direct message transfer protocol is connected on the agreement;
* with the wireless data network interface;
* with direct message transfer system interface;
* with the pci data bank interface, with the access customer summary info;
The message of the user's appointment the in * processing Services Brief;
* media conversion is provided, for example from Text-to-Fax, or from faxing to text;
* provide and visit X.500 catalogue, to determine the addressing scheme of grouped data;
The signaling of management such as functions such as registration between the * support wireless data network; And
The high-speed cache of * maintenance Services Brief.
Fig. 5 is the detailed icon according to the preferred embodiment of PCI server 48 of the present invention.PCI server 48 comprises three formants: call processing device 110, the direct message of data transmit ancillary equipment 112 and shared disk storage 113.
Call processing device 110 comprises the computer of a plurality of interconnection.Directly message transmission ancillary equipment can be by realizing such as the computer of DECXAP system.
Call processing device 110 comprises PCI application server 114.Application server is that the wireless direct message that VI is below partly described transmits the central determination point of service.Therefore, message routing, screening and the notice of the wireless direct message transmission of server 114 controls.
Application server 114 is connected to PDA protocol processor 115.Protocol processor is the interface with wireless network 54 (for example RAM wireless network).It handles the message that will be sent to client PDA30 and transmit from client PDA30.A plurality of personal digital aid (PDA)s (PDA) 30 are connected on this wireless network 54.
Application server 114 is administration PC I database protocol processor 126 also.Protocol processor 126 is the interfaces between call processing device 110 and the pci data storehouse.Application server 114 is management service summary Cache 51 also.Services Brief cache buffer memory device 51 remains in the memory of application server 114.Data subset in client's summary of Cache 51 storage pci data storehouses 44 stored.This subclass be current need be by client's summary info of PCI server 48 frequent access.
Services Brief Cache 51 storage and visit with such as relevant data and Customer Locations of connecting system such as wireless data supplier and direct message transmission.Services Brief Cache 51 can be stored and upgrade and relevant data of Customer Location such as wireless terminal routing address of client's appointment etc.; The service related data of storage and renewal particular terminal type (such as unidirectional or two-way); The tabulation that keeps the service of client wireless data supplier and message; Follow the tracks of client terminal state (registration or unregistered); For the direct message service of non-calling provides general Services Brief; Parameter according to customer selecting provides the appointment summary for non-calling related service.
Application server 114 is also managed each the application program enrollment status on each PDA30, and by each PDA30 control client summary.
Call processing device 110 also comprises IP function server 130.IP function server 130 administer calls command applications.This server is also connected on the pci data storehouse protocol processor 126, to communicate with pci data storehouse 44, also is connected on the PDA protocol processor 115, to communicate with wireless network 54.Interface as described below, that pci data storehouse protocol processor 126 is handled between pci data storehouse and the PCI server.
Therefore, IP function server that two main application servers are the call command application programs in the call processing device 110 and wireless direct message transmit the PCI application server 114 of service.
Call processing device 110 also comprises a plurality of communication interfaces.Protocol processor 115 and 126 has been discussed.Alphanumeric paging server (APS) 132 makes the ability that call processing device 110 has provides the alphanumeric paging service.APS132 comprises one or more modulator-demodulators, and the terminal equipment of the network 134 that keeps with the paging service supplier communicates.APS for example utilizes, and TAP agreement (Telocator alphanumeric agreement) communicates with the paging service supplier.
Call processing device 110 also comprises the control and treatment of the ancillary equipment of a plurality of controlling call processors 110 outsides.These controllers are as follows:
The message that the direct message of message controller 136 control datas transmits between ancillary equipment 112 and controlling call processor 110 and the data peripheral 112 transmits.
Mobility controller 49 comprises pci data storehouse protocol processor 126, IP function server 130, Services Brief Cache 51 and PCI application server 114.The mobility manager provides control logic, service request affirmation, location management, user capture Services Brief, the visit registration of user-approved and the telecommunication management that is routed to user's named place of destination such as appointment.Motor-driven controller 49 comprises service logic, and processing and the personal data service access handling relevant service and analyze such as service feature; Access system mapping relations information; Identity management; The client confirms and confirms; Charge information based on the client; Message transmits and the wireless data of client's paging is specified routing iinformation; Customer service is confirmed; And the client reviews and client's summary is revised.
Transaction controller 150 control exchange control unit 152 and voice peripheral controls 154.Exchange control unit 152 control figure switches 156, digital switch 156 is connected on the public switched telephone network 58.Voice peripheral controls 154 control voice ancillary equipment 160, it can be a text voice transducer for example.
Switch 156 also is connected by T1 line 161 with voice ancillary equipment 160.Digital switch 156 is connected on the public switched telephone network by a plurality of transmission mediums (for example T1 line 162, fax line 163 and ADSI line 164).
Discuss the direct message of optional data now in more detail and transmit ancillary equipment 112.Numeral directly message transmission ancillary equipment is to be connected to the online gateway of wired Email, and this network is labeled as 170.The direct message of data transmits ancillary equipment and has message transmissions agency 158, is used between call processing device 110 and data network 170,54 directly or passes through PDA protocol processor 115 message transmissions.Directly message transmits the relational storage 192 that ancillary equipment 112 also comprises POP (post office protocol) server 190 and the message storage capacity is provided.Message catalogue 194 is used to store the subclass of the Services Brief Cache 51 relevant with the route of e-mail message.
Directly message transmission ancillary equipment 112 comprises message gateway 140.Message gateway 140 has following ability:
1) the PCI application server 114 in the notification call processor, the Email of wired Email net 170 of user arrives.
2) accept the request of PCI application server 114 to wired addresses email message.
3) accept the request of application server 114,, provide all messages that do not read in the server 190 that are stored in that send to main destination if the client is registered.
4) accept the request that application processor 114 is rewritten to message storage server 190 or is transmitted back to the sender.
Utilize call processing device 110 and relevant ancillary equipment thereof, can realize multiple service.These have done concise and to the point discussion above-mentioned, and the part of VI below will be described in detail.Yet, how to work in order to understand call processing device 110, so that these services to be provided, now provide some typical cases to describe to some service.
For example, when the direct message transmission of wired e-mail message arrival PCI data in server ancillary equipment 112, directly message transmission gateway 140 is notified to PCI application server 114 transmissions that Email arrives with direct message transmission gateway 136.PCI application server 114 will be inquired summary Cache 51, perhaps if necessary, and inquiry pci data storehouse 44.By the data-driven in client's summary, PCI application server 114 is carried out service logic, to determine Email is transferred to where (promptly be transferred to PDA30 or pop server 190 according to The selection result), if any, determine what medium to send an email to the notice that reaches with.
Another example is that when the call command calling reached PCI server 48, its process was as follows.Exchange control unit 152 and transaction controller 150 are transferred to IP function server 130 to calling according to dialing.IP function server 130 is providing instruction 1129+ message to send in the pci data storehouse 44, to determine how to handle this calling.Pci data storehouse 44 and IP function application server 130 begin to change message, realize a series of functions and give the caller bulletin broadcasting, and notice is sent to PDA etc.When the response of PDA30 arrived, IP function server 130 offered pci data storehouse 44 to response.Pci data storehouse 44 guides IP function server 130 that calling is received routing number and/or broadcast synthetic message to the caller then.
If the client wishes to upgrade client's summary with DTMF, process is as follows.Call out for one and arrive PCI server 48.Exchange control unit 152 and transaction controller 150 are received IP function server 130 to calling according to dialing.IP function server 130 is providing instruction 1129+ message to send pci data storehouse 44 to, to determine how to handle this calling.Pci data storehouse 44 sends request, broadcasts bulletin and collects numeral (" please import PIN " collects PIN).IP function server 130 returns to pci data storehouse 44 to the result of this request.Pci data storehouse 44 sends a request to IP function server 130 again, broadcasts bulletin and collects numeral (" voice menu ", menu is selected).IP function server 130 returns to pci data storehouse 44 to the result of this request.
When the user is conducted through menu, and when changing the summary unit, this processing repeats.The dtmf tone accent of collecting is explained in pci data storehouse 44, thereby upgrades client's summary.
When the PDA30 transmission was addressed to the Email of wired address, process was as follows.PDA30 sends UDP to PCI application server 114 and sends the mail message.It is not another PCI client that PCI application server 114 detects this message destination, and this request is transferred to direct message transfer control 136, directly message transfer control 136 it receive data and directly the direct messages that transmit in the ancillary equipment 112 of message transmit gateway 140.Directly message transmits gateway 140 and MTA158 interface, utilizes for example simple directly message transfer protocol (SMTP) that Email is sent to wired network 170.
X.400MTA PCI server 48 for example can be based on or the router of SMTP, and it can be changed between two agreements.PCI server 48 can receive the text message of the direct message transfer system of multiple different texts, for example internet mail, the direct message transfer system of third party, or proprietary direct message transfer system.Utilize X.400 at PCI that MTA decides message in the example of route, before can deciding route to them, these messages must be converted, with X.400 agreement is consistent.Therefore, typical directly message transmits gateway and is gateway X.400, and the ordinary person in present technique field can design and make this gateway.III .PCI database
Pci data storehouse 44 keeps client's summary, the controlling call command functions, and handle based on client's summary of DTMF and upgrade.
Pci data library structure as shown in Figure 6 comprises several application programs and holding components.The application program holding components comprises many service application platforms (MSAP) 202; Service provides and creation environment (SPACE) 204; And data and report subsystem (DRS) 206.
Service Part comprises maintenance and operation control desk (MOC) 208; IPI (IPI) 210; General data interface (GDI) 212; Service network interface (SNI) 214; And data and report database (D﹠amp; R) 218.
Service network interface (SNI) 214 is to providing communication interface such as external systems such as switch 50 and PCI servers 48.These interfaces comprise IPI210 and GDI212, and they are connected to the pci data storehouse on the PCI server by TCP/IP net 213.GDI212 is used for PCI server 48 is uploaded and downloaded to client's summary.IPI210 is used for the DTMF order by PCI server 48 transmission user.For redundancy, each IPI (IPI) and universal data interface (GDI) processor preferably need two to continue to the PCI server logical.
Many service application platforms (MSAP) 202 comprise call processing device 220, first call treatment request (CPR) database 222, the public device 224 of MSAP, shared storage 226 and call out contact data base (CCDB) 228.Call processing device 220 is from receiving and send message with message distributor 219 in SNI 214.Message distributor determines whether the message that receives from call processing device 220 will be sent to IPI210 or GDI212.Call processing device receives message from message distributor, and they are sent to a CPR database, CCDB228, and/or shared storage 226.The one CPR database 222 storage client summaries.MASP224 is connected a CPR database 222 with the 2nd CPR230 in residing in SPACE 204.When having changed another CPR database, the public device of MSAP upgrades one of CPR database 222 and 230.CCDB228 is interim dynamic memory, is used for storage client's summary and related data during the summary renewal process.Shared storage 226 can make different processors use same data.
SPACE204, creates new pci data storehouse and uses by this module for the module of ISP's operation, and the new client's summary of initialization.SPACE206 comprises the 2nd CPR database 230, it include with MASP202 in the identical information of a CPR database 222.In the time will creating new client's summary, the ISP uses the display terminal 232 in the SPACE that the new Services Brief that comprises a certain customer information is provided.When the user registers for the first time, activate client's summary by MSAP.The ISP is transferred to a CPR database 222 in the MSAP to the change of the 2nd CPR database 230 by the public device order 224 of MSAP.The ISP is not transferred to Services Brief Cache 51 in the PCI server 48 to the change of the 2nd CPR database 230, up to the later a certain moment.Be that pci data storehouse 44 does not send data to PCI server 48, unless receive the request of server 48.For example when client's registration next time, when PCI server request 48 next time summary was downloaded, server summary Cache 51 will be by this new information updating.SPACE 204 provides the function parallel with above-mentioned service management system.
Data are collected and the relevant data of pci data storehouse 44 usages with report subsystem (DRS) 206, and it can help the ISP.The mistake that the client produced when for example, mark upgraded user profile.The type that obtains replacing, the time of this replacement, and also store them, so that the ISP uses in the future.
MOC110 is the network operation back-up system, the state of its monitoring network, and the check system fault etc.
When the client wished with PDA30 renewal client summary, its process was as follows.PDA40 and PCI server 48 communicate.PCI server 48 sends the acquisition data message with " service key " to pci data storehouse 44 on GDI212, this message is PCI client's numeral of tens word (for example telephone number) preferably.GDI212 converts pci data storehouse 44 intelligible forms to obtaining data message.This message is sent to the resident CPR database 222 of client's summary by message distributor 219 and call processing device 220.Service key is used to obtain correct client's summary, and this summary is sent to message distributor 219 by call processing device 220.Message distributor is determined and will be sent to PCI server 48 to this message by GDI212.(its reason is discussed below.) GDI212 becomes to be applicable to the form of TCP/IP network this data transaction, and be transferred to PCI server 48.The change of in PCI server 48, having asked, and a summary of upgrading sends it back pci data storehouse 44 by TCP/IP network, message distributor 219, call processing device 220 and a CPR database 222.Call processing device 220 also sends message by GDI212 to PCI server 48, and PCI server 48 will send a wireless transmission to PDA30, confirms the renewal of client's summary.Also these changes are sent to the public device 222 of MSAP, here these change the 2nd CPR database 230 that is sent to again in the SPACE204.
During this process, can be stored in information temporarily and call out in the contact data base (CCDB) 228.CCDB database 228 upgrades for client's summary of hanging up owing to the data of the action of waiting for the client or wait external system (such as PCI server 48) provides temporary storage.At user action or receive time interval between the time-delay of data from external system during, call processing device 220 in CCDB database 228, is handled other calling to information stores.
When the client utilized the requirement of push button voice frequency telephone to upgrade his or her client's summary, its process was as follows.Customer call, for example the ISP provide the service number.This calling is sent to PCI server 48 through route.PCI server 48 sends message by the IPI210 that the DTMF order is arranged to pci data storehouse 44.This message is sent to call processing device 220 by message distributor 219.From the CPR database 222 of MSAP202, retrieve suitable client's summary.
Call processing device 220 instruction PCI servers 48 are broadcast audio announcement, and the indicating call person is by numeral input client's suitable on the push button audio telephone ID and password.Caller's input information, this information is confirmed in pci data storehouse 44.Be authorize clients if confirm this caller, then pci data storehouse 44 instruction PCI servers 48 require which client's summary info of customer selecting to be modified.Utilize the direct message of DTMF to transmit and only can revise two fields: change the individualized greeting of wired registration or record.Client or selection registration telephone or the individualized greeting of selection record.If selected wired registration, then 44 instruction PCI servers, 48 all incoming calls of prompting in pci data storehouse will be routed to the phone number of tens word surely.If customer selecting the individualized greeting of record, new greeting of pci data storehouse 44 instruction PCI servers 48 prompting clients then.
If at any time imported invalid information, PCI server 48 is broadcast error message to the client, and the client reattempts modification.If examination failure again, then interrupt call.Otherwise according to revise upgrading client's summary, and send to PCI server 48 with the message data in synchronization, call processing device 220 instruction PCI servers 48 notice client PC I Services Briefs upgrade.
Call processing device 220 also sends message by message distributor 219 to GDI212 and PCI server 48, the Services Brief cache buffer memory device 51 that PCI server 48 upgrades in the PCI server 48.Send to the public device 224 of MSAP depositing the change of getting back to a CPR database 220, these changes here are sent to the 2nd CR database 230 again.Note that DTMF function signal use 1129+ agreement, its route will be passed through IPI210, uses the route of client's summary data of GDI agreement then to pass through GDI212.IV .PCI server/database interface
Interface between PCI server 48 and the pci data storehouse 44 is based on two agreements.First agreement is 1129+.This agreement is used to support PCI call command characteristics, is applicable to client's initial summary processing of using DTMF.Second agreement is universal data interface.GDI is used for the management of client's summary, especially client's summary in pci data storehouse 44 is downloaded to the PCI server, and is used to upgrade the summary of pci data storehouse 44 stored.
Fig. 7 illustrates from the logical links of pci data storehouse 44 to PCI servers 48.Pci data storehouse 44 is by the pci data storehouse 44a of pairing, and 44b forms, and each database comprises three call processing devices 220, each processor shared load.Link 250 is that universal data interface (GDI) 212 processors on IPI (IPI) 210 and the pci data 44 are to the TCP/IP link between the PCI service call processor.From each IPI210 and GDI212 processor to two logic connecting lines are arranged between the PCI server, so that redundant.Therefore, as shown in Figure 7, support whole SCP structures of PCI preferably to need 24 logical links, pci data library initialization logical links open-minded.
In an illustrated embodiment, the call command characteristic is used the 1129+ agreement.For wireless direct message transmission characteristic, PCI uses the GDI agreement.The GDI Tag ID of distributing to PCI client's summary unit is provided in appendix B.
Appendix B also shows the PCI summary data, comprises the summary unit, their data type, maximum length and GDI Tag ID.
*Expression shortens to the unit of 32 bytes because of the GDI byte limit.Be description below to the length of the type of these unit:
DN BCD-coded digital.Numeral N represents the maximum length of BCD numeral, is not octal digit.
CN is last to N ascii character.
CN length is bigit N byte, presses network byte order (transmission highest order earlier).
Because the PCI client's summary part that downloads to the PCI server is big (preferable 1000 bytes that are about), and maximum transaction to handle application program (TCAP) message size be 256 bytes, so summary must be managed with the form of section.As shown in table 1, Services Brief is divided into six sections.Every section is assigned with a unique Digital ID.
The PCI summary segments | Section ID (decimal system) |
Personal data | ????1 |
The CC Services Brief | ????2 |
The Email route | ????3 |
The E-mail subject screening | ????4 |
The screening of Email source | ????5 |
The voice mail summary | ????6 |
Some data of client's summary transmit for message and notice provides the client preferable medium.The coding that table 2 provides to these types.
Media | Sign indicating number |
The alphanumeric paging | ????A |
E-mail storage | ????S |
Fax | ????F |
????PDA | ????P |
Voice mail | ????V |
Wired Email | ????E |
Empty | ????Z |
For example, if the client wants to receive the Email that shows by PDA30, then the summary unit of " main destination " will comprise one " P ".
Fig. 8 shows the message flow process of the summary retrieval of using the GDI agreement.The client attempts directly or indirectly registering (will go through registration below) with the PCI server.PCI server 48 is gone up to pci data storehouse 44 at one of GDI link (circuit 260) and is sent GDI acquisition data (GetData) inquiry.PCI server 48 can send a data interrogation that obtains data for each PCI summary segments.To utilize unique TCAP affairs ID, handle each inquiry, as affairs independently once by pci data storehouse 44.The each acquisition data interrogation that is sent by PCI server 48 will comprise " service key " parameter, and it is PCI client's numeral (for example telephone number) of a tens word.Pci data storehouse 44 is used for discerning the client to this key.In each obtains data, be the form of the Tag ID listed in the summary unit that will retrieve.Pci data storehouse 44 usefulness obtain data response (GetData Response) (circuit 262) and come in response to the data interrogation that obtains data.The data that this response comprises a return code and obtains desired each unit of data interrogation of data.
Fig. 9 provides between PCI server 48 and the pci data storehouse 44 and has carried out the message flow process that summary is upgraded from wireless PDA 30.Summary that this is wireless is upgraded and is used the GDI agreement.The client carries out summary and handles, and PDA30 sends the summary data message to PCI server 48.PCI server 48 is gone up to pci data storehouse 44 at one of GDI link (circuit 264) and is sent GDI transmission data (SendData) inquiry.PCI server 48 can send data interrogation for each PCI summary segments sends one, so that upgrade the summary unit.Handle each inquiry by the unique TCAP affairs ID of pci data storehouse 44 usefulness, as affairs independently once.
Each transmission data interrogation that PCI server 48 sends comprises " service key " parameter, and it is PCI client's numeral of a tens word.Pci data storehouse 44 is used this key and is discerned the client.Each sends the data that data interrogation comprises a Tag ID table and will upgrade the summary unit, and this table is provided in appendix B.Not underlined all being included in the transmission data interrogation of institute in this section; Only send the client and want actual those summary unit that upgrade.Pci data storehouse 44 is not upgraded and is sent the data that do not comprise mark in the data interrogation.
Pci data storehouse 44 usefulness send data responses (Send Data Response) (circuit 266) and respond the transmission data interrogation.This response comprises the return code that sends each unit that requires in the data interrogation.
Figure 10 is the example of a kind of possible call command (CallCommand) message between PCI server 48 and the pci data storehouse 44.(call command will partly be described in a more detailed discussion at VI .D.) call flow of accurate call command depends on by Service Design person and realize service logic, and relevant with the option of call command customer selecting.Shown call command function is used 1129+ agreement and IPI210 (referring to Fig. 6 and Fig. 7),
As shown in figure 10, call command is called out and is arrived PCI server 48.The PCI server is gone up to the transmission of pci data storehouse at one of 1129+ link (circuit 268) instruction (Provide_instructions) inquiry is provided.For this inquiry produces TCAP affairs ID.The dialed digit parameter comprises PCI client's individual digital (being service key).Ani digit comprises caller's automatic numeral and differentiates (ANI is the telephone network capacity) if any.The pci data storehouse sends 1129+ to PCI server 48 and is sent to resource (send_to_resource) order, to broadcast bulletin, collects numeral (circuit 270).PCI server 48 is broadcast bulletin, collects numeral, and sends the response (circuit 272) of the numeral that comprises return code and collect.
Pci data storehouse 44 sends 1129+ to PCI server 48 and broadcasts application (play_application) order, with the PDA40 (circuit 274) of notice incoming call.The destination number (being imported at PDA30 by the client) that PCI server 48 usefulness return codes and this calling are routed to surely is (circuit 276) in response.Pci data storehouse 44 sends 1129+ to PCI server 48 and is transformed into resource (switch_to_resource) order, and instruction PCI server is routed to (circuit 278) on the number of destination surely to this calling.The return code of this request of PCI server usefulness execution is (circuit 280) in response.
Figure 11 is the example that a kind of possible DTMF summary is handled message between PCI server 48 and the pci data storehouse 44.The DTMF outline processor is used the 1129+ agreement by IPI210.The call flow of accurate DTMF summary depends on the service logic of being realized by Service Design person, and relevant with the option of call command customer selecting.
Shown in this example, when calling out arrival PCI server 48 for one, the PCI server sends 1129+ to the pci data storehouse instruction (Provide_instructions) inquiry (circuit 282) is provided.Call number comprises the number dialed (be the service upgraded of DTMF number), and the ANI section comprises ANI, if any.Number trigger the PCIDTMF summary by the service of being dialed and handle call treatment request CPR.CPR222 instruction PCI server is play bulletin, and collects numeral, and the client is by voice menu and prompting (circuit 284,288) in guiding.The PCI server with the numeral collected to each request respond (circuit 286,290,294).CPR upgrades client's summary with collecting data by DTMF.V .PDA/PCI interface
Communicating by letter between PDA and the PCI with the X.25 transmission of for example using UDP IP agreement.Below the PDA structure is done a concise and to the point discussion.PDA30 one has the notebook or the palmtop computer of radio network interface.PDA can be a Hewlett Packard Omnibook300 notebook for example, its operation PCI application program.Figure 12 shows a kind of typical PDA.PDA30 has CPU 295, is connected on the bus B.CPU (" CPU ") 296 realizes most calculating of PDA30 and logic function.Memory 296 is connected on the bus B, and its canned data offers CP295 or used by PDA30.Also be connected on the bus B such as input/output devices such as keyboard 297, can make user input data, store in the memory 296 or and use for CPU295.One display 298 is connected on the bus B.PDA30 also has wireless communication interface 299, is used for communicating with wireless communication networks.
The PDA/PCI interface comprises six types message flow process.These messages are: registration is registered/cancelled in (1); (2) wireless direct message transmits; (3) retrieving electronic mail; (4) cross media notice; (5) call command; And (6) summary management.
Two types registration is arranged and cancel registration: directly with indirect.Directly registration occurs in when PCI client begin the PCI application software on PDA30 and (is called and starts registration), perhaps clicks on PDA30 when being used for state that call command or wireless direct message transmission serve button or service registration request button being set as the client.In case register successfully, if client's summary does not appear in the Services Brief Cache 51 that is kept by PCI server 48, then PCI server 48 will ask client's summary in pci data storehouse 44 is downloaded in the Services Brief Cache 51.PCI server 48 is provided with the client's enrollment status in the Cache 51, so that the wireless direct message of client's request and call command service transmits the service coupling.
Figure 13 shows the example in the message flow process between PDA30 and the PCI server 48 between direct record time.This flow process also is used for the client and checks that call command or wireless direct message transmit service registration.Client's PCI application software that on PDA, brings into operation, or click service state on the PDA and button, call command registration or wireless direct message are set transmit register button.PDA sends the registration request with client's confirmation (Customer ID and password (circuit 300)) to PCI server 48.PDA30 also starts timer when PDA30 waits for the response of PCI server 48.PCI server 48 receives the registration request, and checks whether be provided with this client, and whether Customer ID and password be correct.The PCI server sends registration affirmation (circuit 302) then.If this client is not set, then there is not Services Brief, just confirm to comprise the response of " unregistered client ".If Customer ID and password are illegal, then confirm just to comprise " incorrect password/PIN " response.Otherwise the affirmation of PCI server comprises " success " response.If PDA30 does not receive the affirmation of PCI server in the given time, then just abandon registration and attempt, and notify the client examination more after a while.
When the current not registration of client and wish to or when PDA30 sent or obtain Email, registration transmitted and serves for the client registers wireless direct message automatically indirectly.The PCI server receives and never to register the request that customers' place that wireless direct message transmits service is obtained or sent.If necessary, the copy of the customer service summary in PCI server 48 retrieval pci data storehouses 44, and checking Customer ID and password.PCI server 48 checking summary contents can use wireless direct message to transmit service to guarantee the client.If the wireless direct message service of transmitting is allowed to, PCI server 48 is just handled this request.Otherwise it sends affirmation, points out not allow the client to use wireless direct message to transmit the reason of service.Its message flow process is with shown in Figure 13 the same.
In case call command service that the client is registered or wireless direct message transmit service, then the client keeps being registered, and withdraws from application program or the register button of cancelling clicked on the PDA30 is directly cancelled registration up to the client.The client can also transmit service registration by the wireless direct message of PIC server 48 indirect deactivations, if this PCI does not detect whereabouts during given or transmits action from this client's wireless direct message.Though the client is undone registration, client's Services Brief will still be retained in the Services Brief Cache 51.As long as the PCI server has action to this client, for example, in such as four hours scheduled times such as grade, there is Email to enter, then summary just is retained in the Cache.
Cannot send PDA to PCI server message by the client and come indirect register call order, so the client does not answer this service registration of indirect deactivation.The registration of registration and indirect deactivation only transmits service at wireless direct message indirectly, and not at call command.As long as he or he moves the call command software application on PDA, the client just can keep the registration at call command.
When the client withdraws from PCI application software on the PDA (this be called to withdraw from cancel registration) or when the client clicks service that call command on the PDA or wireless direct message transmit service and cancels one of registration request button, just directly cancels registration.Figure 14 shows the message flow process embodiment that directly cancels registration between PDA30 and the PCI server 48.The client withdraws from the PCI application software on the PDA or clicks and cancels the registration button on the PDA.PDA30 sends the registration request (circuit 304) of cancelling with client's legal information (Customer ID and password) to PCI server 48.When PDA waits for the response of PCI server 48, also start timer.PCI server 48 sends confirms (circuit 306).PCI server 48 receives this and cancels the registration request, and checks whether Customer ID and password be correct.If Customer ID and password are incorrect, this affirmation comprises " incorrect password/PIN " response.Otherwise this affirmation comprises " success " response.Do not confirm that PDA30 just thinks that it has left area of radio coverage if PDA30 receives PCI server 48 at the fixed time afterwards, notify the client examination more after a while.
When PCI at a given time durations (for example four hours), do not detect any from or whereabouts client's wireless direct message when transmitting action, the indirect deactivation registration just takes place.When the client by mistake will PDA30 opens the midnight, the wireless direct message that PCI will attempt the indirect deactivation client transmitted service registration.The time-stamp of wireless direct message transmission activity of the last time that has kept the client of each registration in Services Brief Cache 51 in the customer service summary that PCI server 48 keeps.Whenever PCI server 48 detects whereabouts or during from the wireless direct message transmission activity of particular customer, just this time-stamp is updated to the current time.Termly the time-stamp and the current time of registration client storage are made comparisons.After having served as the scheduled time, PCI server 48 just thinks that this client has left area of radio coverage, or has withdrawed from the PCI application program.
Cancel registration for indirectly (or automatically), its message flow process is with shown in Figure 14 identical.PCI server 48 sends the registration request of cancelling of the register information that includes this client to PDA30.PCI server 48 waits for that at it the response duration of PDA30 is provided with timer.Cancel when request when PDA30 receives, its is confirmed in response with the registration that comprises the current known register information of PDA.When PCI server 48 receives the registration affirmation, the enrollment status of the information updating client during it is just confirmed according to this.PCI server 48 also is updated to the current time to the wireless direct message transfer time marking relevant with the client.If the PCI server did not receive the confirmation in the aforesaid scheduled time, then PCI server 48 just thinks that the client no longer registers, and removes all relevant this clients' data from Services Brief Cache 51.
Send and receive the direct message transmission of electronic wireless message and comprise two types message flow process: the message of PDA30 is sent to PCI server 48, and the message of PCI server 48 is sent to PDA30.
Figure 15 shows the example that Email is sent to the message flow process of PCI server 48 from PDA30.When the client when the PDA30 send Email is notified, PDA30 is transferred to PCI server 48 to email notification.E-mail body comprises for example " whereabouts; From; Theme; Cc " information (circuit 308).The PCI server acknowledges receipt of this notice (circuit 310).If this Email specific energy will be grown with single message transmissions, then PDA30 then to these message labels, sends to PCI server (circuit 312,316,320) to the public one-tenth of this Email multistage to them.Each message that sends from PDA is used as responding (circuit 314,318,322) with the affirmation of a serial number that comprises the message accepting state and confirming.This serial number of PDA30 and PCI server 48 usefulness keeps data packet stream according to the order of sequence, the packet loss that does not have order.In case all packets that receive, PCI server 48 utilize serial number just they to be put on the original ordinal position, and message transmissions is arrived in the new E-mail conveyance of forming act on behalf of, then, this agency forwards Email to its desired destination.
When sending Email, PDA30 just starts timer at every turn.If PDA30 (for example ten seconds) does not at the fixed time receive affirmation afterwards, just abandon transmit operation, e-mail storage is gone out in Nets's row to this locality, so that transmit again in the future.
When Email when PCI server 48 sends PDA30 to, use similar message flow: its difference only is by this flow process of PCI startup of server, and sending initial message, rather than by PDA30.
Retrieving electronic mail comprises two types message flow process: Email that is addressed to PDA30 that retrieval does not transmit and retrieval have sent the Email of direct message transfer system (for example wireless email systems) to.When the client has left radio coverage area, PCI registration perhaps of no use, then PCI sends to the Outside Mail storage system to the Email that addressing sends PDA (Email that PDA retrains) to.According to the client's summary that is stored in the pci data storehouse 44, the PCI server also directly sends to Outside Mail storage system (Email of MS constraint) to some Email, for example, is connected to the wired Email of client of its personal computer.
The client of registration can be at any time by starting " FETCH (obtaining) " operation retrieval PDA30 constraint Email.PCI will send PDA constraint mail from external electrical email storage device, also summarize MS constraint Email.
The example of the message flow process of the PDA constraint Email that retrieval does not transmit between PDA and the PCI server has been shown in Figure 16 (a) and 16 (b).If there is not MS constraint message, then the message flow process is shown in Figure 16 (a).PDA30 sends the request of obtaining (circuit 324) to PCI server 48, and starts timer, wait acknowledge.If do not receive the confirmation in (for example 12 seconds) at the fixed time, then PDA30 thinks that it has left area of radio coverage, just notifies the client examination more after a while.In response to this request, PCI server 48 signs in in the Outside Mail storage system of appointment in client's summary.If PDA constraint Email has been stored in the external storage system, then PCI server 48 with (a) PDA constraint Email in the Outside Mail storage system moves on to district undetermined the PCI server, (b) send affirmation to PDA, indication resides in the quantity of the PDA constraint Email in the zone undetermined now; And (c) beginning sends these PDA constraint Emails to PDA (circuit 326) from zone undetermined.
If MS constraint e-mail message is arranged, then the message flow process shown in is shown in Figure 16 (b).PDA sends the request of obtaining (circuit 328), and starts timer.When the PCI server sends the general introduction message, just start timer.If PCI server 48 is not received affirmation in (for example ten seconds) at the fixed time, just think that PDA30 has left area of radio coverage, just abandon transmit operation, abandon summary information.In response to this request, PCI server 48 sends (a) to PDA confirms the existing quantity (circuit 300) of instruct MS constraint Email; (b) from these messages, take out summary information; And (c) to client PDA transmission general introduction (circuit 332).When PDA received the affirmation of PCI server, it was just according to its context notification client.
The summary information of the MS of each Email constraint Email is formatted into an ASCII text, and sends to PDA.If the quantitative requirement of the Email of summary information or general introduction is greater than a message, then PCI server 48 is divided into a plurality of sequentially numbered section to summary information, and sends each section (circuit 336,340) in message out of the ordinary.The PCI server responds each message (circuit 334,338,342) from the PCI server with the affirmation of serial number that has comprised message accepting state and affirmation.Abandon the message that does not have order.In case receive all packets, PDA30 just is placed on them on the home position with serial number.
In case reviewed the summary information of describing MS constraint e-mail message, the client just begins the FETCH operation, to retrieve these MS constraint e-mail message.Figure 17 shows the example of the message flow process of retrieval MS constraint Email between PDA30 and the PCI server 48.The MS constraint e-mail message that customer selecting will receive.PDA30 sends retrieval request to PCI server 48, comprises the message (circuit 344) of customer selecting.PCI server 48 usefulness are confirmed (circuit 346) in response.PCI server 48 records in the outside message storage system of customer service summary appointment, and the MS of appointment in request constraint Email is shifted out storage system, moves on to the zone undetermined of PCI server 48.The 48 beginning transmit operations of PCI server transmit Email in identical as mentioned above mode.
Utilization sends the push mail message to client's identical transmission, cross media is notified (for example voice mail message receive PDA notice) send to PDA30.PCI server 48 initiate notification Emails, E-mail subject is " message notifying ".The main body of informing E-mail comprises message sender's address (being the telephone number of voice mail); Message arrives the date and time of PCI; The type of medium (that is, voice mail, FAX, Email or other); Whether message is designated as promptly (if can detect); The length of message (for example, voice mail message in minute); And, if be suitable for the theme of message.
Call command can make PCI client reset route or switching in real time to calling out.The client can be at reception notification on the PDA at Waiting for Call just.Use PDA30, the client can instruct PCI to be routed to surely on the destination Mobile Station International ISDN Number of appointment calling out, or makes the PCI server broadcast the message that the client utilizes the synthetic language input.
When to call command client's number call, this calling is transmitted by to PCI server 48 through route.PCI server 48 inquiry pci data storehouses 44 determine how client's summary is pointed to calling to be processed.If the client registers on known telephone number, then pci data storehouse 44 just instructs PCI server 48 that incoming call is routed to (lets call satisfies screening and requires) on the given telephone number surely.If the client does not register on known telephone number, then pci data storehouse 44 will provide the default route number, and timer value instruction PCI broadcasts the bulletin of customization to the caller, begin to collect the DTMF numeral in this time cycle.PCI plays bulletin and starts the timer that pci data storehouse 44 provides, and begins to collect the DTMF numeral of caller's input then.If do not collect numeral in the predetermined time cycle, then PCI is sent to calling on the default number of summary indication of client in the pci data storehouse 44.If collected the DTMF numeral, then PCI keeps the caller, whether satisfies the screening requirement to determine the caller, and handles this calling in view of the above.If the client is received in this calling, then PCI attempts contacting with the client.
Figure 18 is the message flow process example of calling out at call command between PDA30 and the PCI server 48.PCI server 48 sends the notice message to client's PDA30, and the notice customer call is waited for (circuit 348).This message includes the DTMF numeral of caller's input.PCI server 48 starts two timers, and they are respectively the time interval of the PCI server 48 expectations affirmation that receives PDA30 and the time interval that the expectation of PCI server receives the PDA response.The general value of this two timer was respectively ten seconds and 40 seconds.The time of confirmation of receipt should be shorter than the time that receives response.
After receiving the notice message, PDA sends to PCI and confirms (circuit 350).Its notice PCI server 48, PDA30 are in radio coverage area, and the client has been notified incoming call.In case receive affirmation, it is cancellation affirmation timer just, responds the timer timing but still allow, and waits for the response from PDA30.If PCI server 48 is not received affirmation within the predetermined time, just think PDA or left radio coverage area, closed, just cancelled response timer, calling out on the default number that is routed to surely in the user profile that is programmed in the pci data storehouse 44.Notify the client that incoming call is arranged with the call command interface on the PDA30.The DTMF numeral of caller's input provides the caller's of incoming call name and/or telephone number for the user.
The client can determine this call through on Directory Number or voice mail, or the decision input will broadcast the text message to the caller, or the decision both will do.PDA will send response to PCI server 48, and this response is loaded with the number that calling should be switched on, and the short text message or the both that will broadcast to the caller that perhaps send by synthetic speech send (circuit 352).When the PCI server received response, its cancellation responded timer, and carried out the client's decision in the response, sent to comprise how to carry out the affirmation (circuit 354) that the client determines.
If response timer expires before PCI server 48 receives response, then to the default number that obtains from pci data storehouse 44, to PDA30 transmit status message, notice customer call person no longer waits for (circuit 356) to PCI server 48 call through.And, if caller decision no longer wait for (on-hook or by "
*", it can make the caller enter default number), then PCI sends the state message that this information is provided.PDA confirms state message (circuit 358).
The summary management can make the client revise wireless direct message by certain this element in the customer service summary in the Services Brief Cache 51 that updates stored in pci data storehouse 44 and PCI server 48 and transmit and the call command service.Summary info is not stored on the local PDA30.Utilizing PDA30 to upgrade client's summary always needs the client to download summary from PCI.
The summary management comprises two types message flow process, and summary is downloaded and summary is uploaded.Figure 19 shows the message flow process example that summary is downloaded between PDA30 and the PCI server 48.As mentioned above, any summary changes all needs summary to download, and this is because summary never is stored in the PDA30.The client starts the summary management application program on the PDA30, and the request summary is downloaded.PDA30 sends download request to the PCT server, and the summary unit that request can be changed the client downloads to PDA30 upward (circuit 360).PCI is by its Customer ID and the client's that confirms password sign.If client's sign is illegal, then PCI sends and confirms and malfunction code, interrupts summary and upgrades dialogue.If client's sign is effective, the summary unit (circuit 362,366,370) that can change of PCI download client then.Annex C is appended is the label table of the summary unit that can change.The data that PDA30 acknowledges receipt of (circuit 364,368,382).PDA starts timer after having sent download request.If PDA does not receive the affirmation or the data of PCI server at the fixed time in (for example ten seconds), just think that it has left area of radio coverage, notify the client examination more after a while.PCI server 48 is sent data to PDA30 at every turn and is just started timer.If in (for example ten seconds), the summary down operation is just abandoned in the affirmation of not receiving PDA30 to PCI server 48 at the fixed time.
In case the client has finished on PDA the editor of summary, just sends the summary upload request.Figure 20 (a) and 20 (b) show the example of the message flow process that summary is uploaded between PDA30 and the PCI server 48.After the client had sent the summary upload request, PDA30 sent upload request to PCI server 48, and request allows to send the summary unit (step 374) that upgrades.PCI server 48 is confirmed client's sign, for example checks Customer ID and password, and checks whether same client sent relevant download request.Inspection to identical last download request is necessary, so that PCI server 48 be sure of that the summary that the client wants to change is the summary that PCI server 48 sent just now.If customer ID is illegal, perhaps there is not relevant download request packet, then the PCI server just sends a malfunction code to PDA30, interrupts summary and upgrades dialogue.If customer ID is effective, and relevant download request is arranged, then PCI server 48 is confirmed and " OK " conditional code by sending to PDA30, accepts this request (circuit 376).When PDA30 received OK, it is the summary unit that is updated of format just, and the same way as that sends to PDA30 with summary during download phase sends to PCI server 48 (circuit 378-386) to them.If do not detect mistake, PCI server 48 just sends the summary unit that upgrades to pci data storehouse 44, to change.Shown in Figure 20 (a), after affirmation is received in pci data storehouse 44, PCI server 48 sends the affirmation with " OK " conditional code to PDA, confirms and end summary renewal dialogue (circuit 388).
Figure 20 (b) shows when PCI server 48 and detects the message flow process when wrong in the summary of uploading.Upload processing as above (circuit 390-398).If PCI server 48 detects mistake in the summary data unit that upgrades, it notifies the client relevant illegal summary unit (circuit 400) just with error message in response.PDA acknowledges receipt of error message (circuit 402).PCI server 48 with download phase during send the identical mode of summary to PDA30 and send illegal summary unit (circuit 404,406).
When sending upload request or sending data, PDA30 starts timer.If PDA30 does not receive the affirmation of PCI server 48 in a certain scheduled time, then abandon summary and upgrade operation, notify the client examination more after a while.VI. clothes are respectively
A. the direct message of push mail transmits
PCI comprises that several wireless text messages send, receive and the service control features.The wireless text message service of PCI is based on three based on network abilities:
The comprehensive combine voice message notifying of * message, voice mail, call, Email and fax;
* message routing and transmission, promptly PCI is wireless and the cable network gateway;
* database access, i.e. client's summary, confirmation and affirmation.
PCI uses the personal communication service integration capability with the comprehensive wireless service ability that can be applied to the client.This can be by providing message routing and being stored in the realization that sends of client's addressable " client's summary " in the PCI to the client.Client's summary comprises the instruction of relevant message reception, source and the notice etc. of client's programming.Therefore, PCI works into direct message and transmits gateway, to visit a plurality of wired and wireless networks, uses the control of client's summary info to send and receive option simultaneously.It is that a client is by the direct message transmission of phone number integrated voice, Email and a facsimile message service that PCI can make the wireless service supplier.Therefore, a telephone number can provide single link between ISP and customer voice and data telecommunication line.
Message transmission characteristics comprise communication and the broadcast communication between the heterogeneous networks.The client can send voice mail, Email and facsimile message between different service provider and network.The client also sends broadcasting Email and facsimile message, and it can broadcast Email and the facsimile message that mixes in single allocation table.For example, the client can get one section message on PDA, it is sent on the allocation table by wireless network.Allocation table can point to PCI, so that this message is arrived office as E-mail conveyance, gives the client as facisimile transmission.
Message reception characteristics comprise the personal number addressing, select message receiving media form, select the cross media message notifying and select message filter and transmit option.The client can receive voice (for example phone), Voice Mail Notification, Email and facsimile on single personal telephone number.The client can be according to selected parameter, and for example time, week etc. are transmitted Email and fax.The email notification of Voice Mail Notification, voice mail or the facsimile message of client's media message notice, Email or facsimile message, and the fax notice of Email and voice mail message can send the client to according to selected option parameter.
On the other hand, if client's wireless terminal is not activated, then can automatically be switched to another destination that defines in client's summary to e-mail message.For example, the client does not want to receive all calls in access, does not want the incoming call expense paid to avoid unnecessarily being interrupted and pay.The client makes PCI send the call notice to beep-pager, and this call through to voice mail.No matter in a single day the user has notice, and then can determine whether to directly call this people according to the telephone number that is included in the pager notifications, checks voice mail or this calling, up to next time.The client also can specify which message is switched on the network of client's current service, and which message is sent to another network, what medium to receive certain this message with.The client also can for example specify, if wireless terminal is closed, just all text message and all voice messages that will send to Email is sent to voice mail.
PCI service control features comprises to be supported the management of client's summary, support the individual mobility on wireless and the cable network and supports the motor-driven property of wireless terminal.Client's summary can be by sending the PDA text message at wireless network, or send wired or wireless terminal or DTMF (button tone) message upgrade.The client can encode to summary, selects medium to receive and transmission information; Select the cross media of message notifying; Select message filter and transmit option; Select individual voice mailbox memory (for client) with an above Voice Mailbox; And selection PCI services password.All these options can remain on wireless or the catv terminal.The client can automatically register wireless terminal and cancel the wireless terminal registration, thereby upgrades client's summary to receive message or message is decided route as institute's pre-programmed in the summary.
Wireless data network provides transfer of data between the client of PCI server and use wireless data terminal (for example PDA30).Wireless data network can utilize variety of protocol to be connected on the PCI server in every way.For example, wireless data network can utilize leased line to be connected on the PCI, can move special-purpose agreement and connect the PCI server through standardized agreement (for example TCP/IP).
The direct message transfer system of text can be by for example frame relay, SMDS, and ISDN, leased line interface can be used for maybe effectively supporting that other transport sector of data communication is connected to the PCI server.Treatment system agreement between message (for example X.400, wherein need X.400 gateway conversion) or the Internet SMTP or may be used to refile message between the system of PCI server 48 and access PCI by other agreement of the inter-network unit terminal support that stops data transmission interface.
The PCI server is preferably supported to send and receive faxes with form T.434.The simple Mail Transfer protocol (SMTP) that PCI server by utilizing TCP/IP host-host protocol is supported can also preferably be supported to send and receive faxes.
Figure 21 shows the embodiment of the PCI service of supporting the direct message transfer system of text.In this example, the client has the personal computer 416 of the personal computer 402 that is arranged in office, family and such as the wireless terminal that can send and receive message of PDA30, this computer 402 is connected on local network (LAN) 414 and the direct message transfer system of enterprise's text (for example local network Email) 413.All these equipment all are connected on the PCI.For example household's personal computer 416 of client can be connected on the PCI40 by the cable data net 418 on modulator-demodulator and PSTN or the ISDN.
The people who is connected on the LAN can utilize the direct message transfer system of local text and send text message without PCI to the client.That is, the user of computer 420 can be to client's office computer 412 send Email and is not entered PCI node 40.Because the direct message transfer system 413 of enterprise's text is connected on the PCI, thus the direct message of all enterprises transmit the user can with suitable substance P CI address to send from all PCI clients (comprising that those are not connected to the client of the direct message transfer system 413 of local text) and the reception message.
Be connected to the people on the direct message transfer system of different enterprises, the people who for example is connected on the text message treatment system 2422 can be on message handling system 1413, the route of message by PCI server 48 is sent to the client send message.
PCI client is assigned with a personal call that carries out voice communications versus data communications.For example, can distribute to PCI client to E.164 address (being telephone number), as a PCI address.These telephone numbers can be according to current PSTN structure based on geographic, but also can use movably general number.Can use 15 digit number, so that carry out sub-addressing.For example, the message of PCI client's appointment can be addressed on client's the telephone number, for example 201-555-5555.If initial mailing system or third party's message handling system such as the LAN mailing system need a domain identifier, then initiator can be specified 201-555-5555@PCI, or the Internet 201-555-5555@pci.net.When PCI server 48 receives this message, it will see the client's summary in the call treatment requested database 222 that is stored in the pci data storehouse 44, to determine how to handle the incoming call message.The example of some options that PCI can provide for the client is:
* send message to client's wireless PDA;
* the computer on line that has in client family sends message;
* send message in office to the direct message transfer system of destination document;
* to the notice of wireless data terminal transmission incoming call message, send actual message to the direct message transfer system of text;
* to above-mentioned any one or all send message.
The client can send text message to PCI server 48 on the net at wireless data network or cable data.The PCI server is consulted the client's summary on the pci data storehouse 44, according to the route destination of finding in summary, message switch is arrived suitable destination.Be not connected to the direct message transfer system of text that the direct message transfer system of text on the PCI40 can utilize another to be connected the sender and another network between the direct message transfer system of PCI client's text and send text message to PCI client, for example the text message that does not connect can be connected on the PCI on the internet.
The flow process that wireless direct message transmits is described now.
It is as follows that PCI client receives the flow process send to the e-mail message of wireless PDA 30 for example.E-mail message is sent to PCI client from wired or wireless sender, arrives PCI server 48.The incoming call Email comprises the receiver address with " 201-555-5555@pci.net " form, and wherein 201-555-5555 is the personal number of client's tens word, and pci.net is the domain name of PCI server on the internet.
PCI server 48 downloads on the Cache 51 from pci data storehouse 44 according to the summary service high-speed buffer 51 in the PCI server or client's summary, checks client's Services Brief, to determine how to handle this Email.Summary comprises screening and routing iinformation and cross media announcement information.This information of PCI server 48 usefulness sends to the actual purpose address to the incoming call Email, and it can be wireless or wired address, perhaps for example is respectively to utilize for example address of paging of UDP/IP agreement on the net at wireless data; On interconnected wired network, utilize the address of paging of the Internet smtp protocol; Perhaps utilize the address of paging of Telocater Alpha digital protocol (TAP).In this case, the client programmes to client's summary, send to PDA30 to Email.PCI server 48 receives e-mail message, and it is transferred to the wireless data network that is programmed in the summary.Email transmits on wireless data network 39, so that PDA30 receives.
If Email can not transmit, then PCI server by utilizing smtp protocol returns to original sender to Email, and has the short and small description that what is transmitted as does not have success.
If e-mail message will be sent to the alphanumeric address of paging, then the PCI server converts e-mail message to the paging message, and the paging message is sent to the paging network of appointment in client's summary.Agreement between PCI server and the paging network is a Telocater Alpha digital protocol (TAP).The PCI server changes into the paging message format the maximum paging limit of every page of maximum quantity characters that can have.For example paging limit can be two pages, every page of maximum 256 characters.The PCI server is not examined the paging message, and whether the paged ISP of reality transmits.Yet it will be examined this message and whether successfully send to the paging service supplier.Because the PCI server do not provide this examining, so the message that its hypothesis is this sends to beep-pager successfully reaches beep-pager.
If client's summary comprises the option of the voice message notice of an e-mail message, then the PCI server produces the digitized audio announcement of prerecording, and it is sent to the address of appointment in the customer service summary.The agreement that transmits the voice message notice is an AMIS-simulation agreement.
In this described embodiment, preferable PCI server node plays the effect of agency of message transmissions X.400 or SMTP router, and the message of PCI client's appointment is sent on the node of the user's appointment that is connected in other system through route.
Under the agency's of message transmissions X.400 (MTA) situation, X.400 the address is used for the internal representation customer address.From convert to such as the customer address of " User-friendly " of numeral E.164 address X.400 be by the PCI access module or X.400 the look-up table on the gateway realize.The destination of user on other network or source address do not convert X.400 address to, but keep the natural address format of transmission or receiving system.Yet, can be added to gateway address X.400 on the message header, so that PCI is routed to message on the suitable gateway surely.
PCI server 48 is responsible for message is sent to the client who lists in the message destination field.X.400 or the mailbox of the Internet under simple situation, the client has one, and PCI can connect this mailbox access by a visit of this mailbox.On the other hand, client's summary can comprise access address, and it decides route for message, to be sent to the destination that is of little use.For example client's mailbox can be stayed on another message handling system, wireless data network, cable data net or the PSTN relevant with facsimile machine.This message is sent to last destination is handled by the inter-network unit, it is responsible for carrying out address transition, if necessary, also carries out the format conversion of client's summary input definition.
For the screening of theme Email, analyze subject field, before the compare address field, determine whether coupling.If the list item coupling that subject field is shown with screening is then handled the list item of coupling.This means that in an illustrated embodiment, the theme screening has precedence over address sender screening.That is, if this Email is then still transmitted according to filter criteria in the address that Email repels in the mail screening address table.
If PDA30 does not register wireless direct message and transmits service, if perhaps when message arrives PCI server 48 PDA30 left radio coverage area, then message will be sent to the outside message storage system of client, for example text message system 413.
B. the direct message of voice transmits
Figure 22 shows the embodiment of the PCI service of voice-mail system.Voice-mail system 430 can use public telephone network 432 and the direct message of audio frequency to transmit interface specification (AMIS)-simulation agreement, and the analog voice message is connected on the PCI.On the other hand, voice-mail system can make modulator-demodulator 434, industrial siding 436 or ISDN BRIAMIS-digital protocol 438, and digital speech mail signal is connected on the PCI.
The direct message transfer system of voice on the PCT must be sent to message on the PCI server 48, has received the notice of voice message so that the client to be provided.Voice-mail system can utilize the asynchronous interface that for example has modulator-demodulator, X.25; ISDN BRI or TCP/IP interface send text message.Preferably, PCI server 48 is supported AMIS simulation and data-interface.
It is as follows that the direct message of PCI voice transmits call flow.Utilize AMIS-simulation agreement, the system that produces voice message sends to PCI server 48 to message information, the type of the message that appointment will transmit, message length (in minute), sender's mailbox number and recipient's mailbox number.When message arrives PCI server 48, extract sender's mailbox according to AMIS-simulation agreement, and it and the customer voice mailbox number that is stored in client's summary are compared.If two values are consistent, voice message is in the mailbox of client's appointment.In this case, PCI server 48 utilizes AMIS-simulation agreement to send false malfunction code to the direct message transfer system of initial voice, to refuse this voice message, is not transferred to PCI server 48.Yet if client's summary needs this notice, PCI server 48 has the header information that the notice message is sent to the client.
If sender's mailbox is not consistent with the customer voice mailbox number, then PCI server 48 is analyzed the message length parameter.If this parameter surpasses a certain predetermined length, three fens kinds for example, then the PCI server sends response message with malfunction code to the direct message transfer system of initial voice, points out that this message is oversize.No longer handle this voice message.If message length is no more than the scheduled time, then PCI server 48 sends response message to the direct messaging system of initial voice, accepts this message.The direct message transfer system of initial then voice is transferred to the PCI server to this voice message.
When voice message arrived PCI server 48, the PCI server was attempted according to the screening, registration and the route option that are included in client's summary this voice message being decided route.Utilize AMIS-simulation agreement, PCI server 48 sends to client's the direct message transfer system of destination voice to message information, points out the type of the message that will transmit, the length of message (in minute), sender's mailbox number and recipient's mailbox number.
For the voice message that can not be sent to the destination, for example, if mailbox is full, then the destination system sends to PCI server 48 not transmitting the notice message, and indication can not transmit the reason of this message.PCI server 48 attempts transmitting the time cycle up to system definition again.If all trials are all failed, then PCI server 48 uses AMIS-simulation agreement that voice message is turned back to the direct message transfer system of initial voice, and has a suitable notice that does not transmit.Send the bulletin that does not transmit of prerecording, fail to transmit with this message of notice message sender.No longer further handle.If the destination system has accepted this message, PCI server 48 just sends voice message to the destination system.
If customer selecting the email notification of incoming call voice message, then this notice is sent to the client of appointment in client's summary by wireless or wired network.If customer selecting page notification, then according to this summary, the notice send by paging network.One of notice comprise the mailbox number that sends voice message, the date and time of receiving message and in minute the length of voice message.
In another kind of example, the user with digital speech mailing system creates a voice mail message, and its addressing is given the user of analog voice mailing system.Destination phone number indication message must be routed to PCI server 48 surely.PCI server 48 is checked the summary that receives the user, determines that the destination recipient has the analog voice mailing system.Then this message is sent to the analog voice mailing system by AMIS-simulation agreement.
If selected in client's summary that Here it is, then the client is with voice mail messages all in the receiving voicemail system.The client can also set up summary, to receive the text message of the envelope information that voice mail message notifying and this message are provided on wireless data terminal.On the other hand, recipient's voice-mail system can send the text message of the envelope information of the notice that comprises this message and this message.
Characteristics of AMIS-digital protocol are if the initial voice message person of being sent out is labeled as promptly, and then the AMIS-digital protocol is in that direct message transfer system sends to and comprised priority status information the message of PCI server from voice.Utilize this information, PCI can filter out preferential message.
The direct message of voice transmits gateway seller's dedicated voice mail format is converted to X.400 form, and vice versa, thus bridge joint different direct message transformats.It can convert voice to X.400 form from professional format, or becomes professional format from formal transformation X.400.Also can shine upon option back and forth by the X.400 agreement of stipulating among the AMIS.
C. the direct message of faxing transmits
Figure 23 shows the PCI service that the direct message of fax transmits.PCI server 48 is connected on the public switched telephone network 432 by analog line 444 or T1 main line 445.Facsimile machine 440 is connected on the PSTN432 with Fax Server 442.PCI server 48 can also be connected on facsimile machine 440 and the Fax Server 442 by industrial siding 446 and ISDN438.For the client that will receive faxes, must offer client's summary to the facsimile machine telephone number.PCI will give the number of appointment facsimile transmission, can send the text notification message, or in other action of adopting the user in summary, to select.If the user has specified wireless data terminal to receive faxes, then PCI server 48 will carry out necessary wireless adaptation, and send fax by wireless data terminal.
By fax is routed to the PCI node surely, can give PCI client facsimile transmission, the user must dial the telephone number of PCI server 48, to send fax to the client.PCI server 48 will be given the customer phone number this facsimile transmission.The PCI server will be checked client's user profile, if to determine transmitting fax.In this example, facsimile message is sent to facsimile machine with designated telephone number.
It is online that fax user with existing facsimile machine 440 must be placed on PSTN to calling, to insert PCI.This is that existing facsimile machine 420 is designed to a little the extremely communication of point, is not facsimile network communication because different with Fax Server 422.The user of existing facsimile machine 420 can insert PCI with two kinds of approach.A kind of approach is two stage dialing.The sender at first puts through PCI48, after the prompting that receives PCI, puts through recipient's number then.Another approach is that the user can put through
*The FX+ destination address.The facsimile machine user can directly dial hat from facsimile terminal to be had
*Recipient's telephone number of FX, this signal make switch pass through the PCI server and automatically transmit this facsimile call.
Support X.400 Fax Server that direct message transmits to be included in personal number X.400 in the address field, PCI has no reason to reresent the individual subscriber number.
D. call command
PCI call command (CC) service provides real-time control audio call for the client, uses wireless data terminal or PDA simultaneously.CC is designed to improve the personal number service (that is, HLR) by real-time call manager ability is provided to the user that moves about.
CC provides four kinds of management options for the user:
* position independent (providing personal number/HLR to use);
* real-time call screening (utilizing ANI and/or prompting caller to Enter Number);
* call out in real time and be redirected (fixed to any telephone number calling out route) according to calling party; And
* short in real time direct message transmits (input or selection will be broadcast the short message to the caller).
When the caller dialled PCI client's telephone number, caller's telephone number just entered screening.After the caller number input, PDA30 can be mapped to name to call number, changes the client of incoming call.PDA30 is show Calls person name and/or number visibly.The client then can utilize near the telephone number of the phone of PDA30 input, route is decided in this calling, to accept this calling.The client also can be transferred to calling on another number in addition, for example Tong Shi phone or Voice Mailbox.If this calling is not answered in client's decision, then play bulletin, and be transferred to predetermined default telephone number, for example Voice Mailbox or secretary to the caller.
CC can make the client send brief message to the caller.In case warning has incoming call, the client just can select from predetermined message table, or imports new message on PDA30.Give PCI server 48 this message transmissions, PCI server 48 converts text message to voice message, and plays this message to the caller who is just waiting for.The caller receives this message, can stay the voice mail to this client, perhaps by user call to another telephone number.
Call command can make the client that moves about utilize screening, reset route and directly message send the caller to and come the real-time management incoming call.Visually inform call command client with PDA30 name and/or number about the caller.The client can select call accepted, and it is switched to the number of appointment, for example near the number of phone; This call through to another number, Voice Mailbox for example, colleague's telephone number or secretary's telephone number perhaps use brief message response in the caller, and it is playbacked to the caller with synthetic speech.This service also provides a large amount of non real-time call manager characteristics, comprises the predetermined filtering table; The week/time route timetable; And tab order.Call command can make mobile client utilize the personal digital aid (PDA) management and receive call.
Call command user subscribes wireless data service, for example Ardis of Email or RAM mobile data, call manager, and other wireless data application.The wireless data supplier provides radio interface to client's PDA30.Local Exchange on pci interface with the wireless data Provider Interface.When the caller imported his or her telephone number, Local Exchange's switching comprised the data message of caller information.Wireless data the supplier position the client, and caller information is transferred to the client's who is warned calling PDA30.The client is given to PCI to the packet that comprises routing number then.PCI resets route to this calling thus.
Figure 24 shows an example of call command service network.Caller Joe450 wishes to converse with Mary.The Mary that has left office is PCI client, and it has the call command service.She has a PDA30, is just opening, and is registering on the position of access.Joe has dialled the telephone number of Mary office.This telephone number is connected to the calling of Joe on the PCI server 48.The network instruction Joe of PCI server 48 imports his telephone number.PCI server 48 keeps Joe, and utilizes message of synthetic speech playback, and notice Joe network is being attempted Mary is positioned.Network is recognized Mary and is registered in access, sends Advise By Wire then on wireless data network 39.Mary obtains notice on PDA30, have a call just to enter from particular telephone number.If Mary is encoded name corresponding to this telephone number on the catalogue of she PDA30, then also will show this name.Therefore, she just knows that she has the phone of a Joe Smith.Mary has several selections.She can import or select preselected message, sends to the PCI net from PDA30, and the PCI net converts this message to synthetic speech, and playbacks to Joe; She can be near the phone of this calling being transferred to, and for example cell phone or near pay phone 452 are perhaps received this calling on her secretary or colleague's the telephone number; She can send a message, and this calling of transferring; Perhaps she can receive this calling on her Voice Mailbox.In this example, Mary has selected this call through to the public payphones 452 of this locality.This calling is being pulled on the public switched telephone network 432 on the selected phone, Mary and Joe conversation.
Call command has several advantages.Call command comprises real-time call screening, and this can make the client according to the form relayed call of caller to be scheduled to.Call command also has real-time calling routing function, and the client is called out according to each, calling is reset be routed on any telephone number.That is, when receiving when calling out, the client can import one she wish this call through to telephone number on.For example, this phone can be the phone of her office that visiting, and the cell phone of renting is perhaps on the public telephone.The client since PDA to have exceeded that scope, client are occupied, PDA closes etc. former thereby can not respond under caller's the situation, the client can select the default route number.This default number can be Voice Mailbox, secretary, colleague or other telephone number.
Call command also has calls out direct message transmission option.This can make the client send brief message to calling party.This message is sent on the PCI by wireless device in the PDA30 input.PCI becomes synthetic speech to this conversion of signals, plays to the caller.For example, when his person in charge calls out, and when wishing to reply, the client may be and an important customers conversation.The client of call command can be responsible for send a message (" with client's conversation, callback you ") to this, still converses with the client simultaneously.
Call out direct message transmission characteristics and have two aspects.First aspect is that PDA30 transmits to the wireless direct message of PCI.Second aspect is the conversion of text to voice.The client can be on PDA30 incoming message.Producing this message originates from wireless data supplier net as data message and sends Local Exchange's net to through pci interface.PCI server 48 converts the wireless text message to voice, and playbacks to the caller.
Call command also has the booked call management options.These characteristics can make the client that non-answering call is sent on the predetermined default telephone number.For example, under can not the situation of answering call, for example be routed to surely on the service hotline calling out earlier; If service heat is not replied, just be transferred to the secretary; If the secretary does not reply, then be transferred on the Voice Mailbox.Calling is transferred to next number at every turn, just playbacks a message to the caller.Routing number and order can change by client's summary of upgrading in the pci data storehouse.
These characteristics can also make client's preliminary election manage some number.For example the client wants only to obtain notice when the telephone number of calling party is consistent with the telephone number of direct kinsfolk, person in charge or important customers.Another kind of situation is that the client may wish to be routed to default number calling out to reset automatically, for example Voice Mailbox or secretary.For manage the company that business is arranged in the zone significantly, the client may wish according to the geographical position of calling out telephonic call to be arrived different places.For example, the phone that comes from New York or New Jersey can be pulled to this regional representative of sales ﹠ marketing place, and the phone that comes from California is pulled to this geographic area representative of sales ﹠ marketing place.
The call manager characteristics can make the client according to time booked call route.For example the client may wish in the operating time calling to be transferred to customer service place, then notifies the individual that phone is arranged on one's own time.
Wireless technology always can be used the client, therefore, importantly provides the ability of random acceptance or refusal communication to them.When call number being sent to the trial that PDA30 can make each transmission of the local screening of client, the client may be in the environment that can not divert one's attention, for example an important meeting.Therefore, the client can create a table, screens the caller by the network service of transmitting.These network resident tables have reduced the number to the call attempt of client's remote wireless device.Call command service can make the client open and close screening, increases or removes number and name on these tables.
The same with wireless data service, the management of call command Services Brief can make the client revise or upgrade their client's summary, and these summaries preferably reside in the pci data storehouse 44.Create and the deletion summary with the service colligate device of ISP's control.The client can utilize dtmf tone to transfer or data, transmits by wireless or wired direct message and revises summary.
Client's summary can be passed through wireless device, and for example PDA30 upgrades.Client's summary also can be revised by wire communication.The client can use phone or cable data terminal and pci data storehouse 44 to get in touch, PCI server 48 plays wireless terminal and pci data storehouse 44 between the effect of the middle device that upgrades of DTMF summary.Preferably, wired network is by the Service Management operating system support that can point out the client, during client's summary in Service Management operating system suitably changes pci data storehouse 44, utilizes the DTMF phone to finish summary and upgrades.When Service Management operating system is used for revising the summary in pci data storehouse 44, also should Services Brief Cache 51 can correspondingly be revised to 48 these variations of report of PCI server.
Call command has its control point in the service logic in pci data storehouse 44.Pci data storehouse 44 service logics provide (1) service state to keep, and it keeps registration or cancels the customer status of registration; (2) call screening, it provides based on network incoming call screening; (3) call out route and specify, it provides the route destination of each calling; This information is based on the information that receives from the client in real time by the PCI server, or based on the preprogrammed instruction in client's summary in the pci data storehouse 44; (4) the summary management supports that this is the service logic in the pci data storehouse, and it allows client's summary " download " is arrived PCI server 48, and the expression client is by the renewal of PDA30; (5) maintain secrecy, the client confirm and confirm must the supportive protection client personal information and such as states such as positions; And (6) administration of accounts, the accounts parameter is collected in pci data storehouse 44, supports ISP's charge.
Client's summary in the pci data storehouse 44 must comprise some information.This category information comprises customer ID; Client's confirmatory message; Wireless data supplier parameter; Enrollment status; Service mode (default, refusal, or order); The screening table; And routing table (comprising week and time parameter).
The application program of support call command service comprises motor-driven management function in the PCI server 48.The database of motor-driven management function in pci data storehouse 44 provides state position information and is responsible for transmitting the request temporary position destination number in pci data storehouse 44.For this reason, PCI server 48 should carry out (1) location registers, and the state of PCI server 48 usefulness client PDA30 upgrades pci data storehouse 44 (for example, be registered in wireless data network or be registered on the telephone); (2) play bulletin, the digit collection caller information offers the client; (3) long-range warning, formatted call information for example, and transmit call information to PDA30 by wireless data network, offer the client; (4) (the PCI server must be supported client's summary " download ", and the expression client is divided into groups by the renewal that PDA30 carries out) supported in the summary management; (5) (client confirm personal information that invalid information must the supportive protection client and such as states such as positions) maintains secrecy; And (6) administration of accounts, the PCI server should be collected the accounts parameter, provides charge to the ISP.
VII. the message flow process
PCI is wireless, and direct message transmission comprises three types message flow process.First kind is to send message from a client to another client, and second is to receive message, and whether use wireless with the client or catv terminal irrelevant, the third is to send message to non-client.
Figure 25 shows the example that the PCI wireless client sends the message flow process of message.PCI user sends message 202.This message is received by the message transmissions agency of PCI server.MTA duplicates and storage origin temporarily and destination address 504.The motor-driven management function of MTA in the PCI server sends request, to confirm that sending the user is PCI client 506.Motor-driven manager sends to the pci data storehouse confirms request, and wait-for-response 508.One receives the positive acknowledgement of pci data storehouse, changes manager just to MTA510, and 512 send the affirmation response.MTA sends the request of the address of user residence MTA514 to motor-driven manager then.Motor-driven manager is sent to PIC database 516 to this request.One receives the response in pci data storehouse, and motor-driven manager is sent to MTA518 to MTA address, residence, 520.MTA is sent to residence MTA522 to message then.If must inquire about third party's pci data storehouse, will be sent to third party's pci data storehouse 524,256 to residence MTA request from the pci data storehouse.
Figure 26 shows the example that wireless pc I user receives the message flow process of message.When PCI received client's message, the MTA of PCI server duplicated and interim storage purpose address and message 530.The motor-driven Manager Feature of MTA in the PCI server sends the request of the user profile 532 that obtains PCI client.Motor-driven manager will be retrieved this summary request (if comprise third party's pci data storehouse, then local pci data storehouse is got in touch by exchange transmission point 536,538 and third party's pci data storehouse) from pci data storehouse 534.One receives client's summary in pci data storehouse 540, and motor-driven manager just utilizes the message of " message transmits request " message 542 request MTA.When motor-driven manager receives the message of MTA544, motor-driven manager is handled this message as client's summary is pointed, and this client's summary can comprise media conversion or screen 546.After having handled message, change manager and send this message, so that transmit 548,550 to MTA.The motor-driven Manager Feature of PCI server can directly be sent to terminal receiver 552 to this message on the other hand.
Figure 27 shows the example of PCI wireless client to non-client's message flow process.MTA duplicates and interim storage original address and message 562 when MTA receives PCI client 560 message.MTA sends to motor-driven manager and confirms that original address is PCI client 564 request.Motor-driven manager sends this affirmation request to the pci data storehouse, and wait-for-response 566.When motor-driven manager was received the positive acknowledgement response in pci data storehouse 568, motor-driven manager sends to MTA570 confirmed response.Then, motor-driven manager sends the request that obtains PCI client's summary 572 to the pci data storehouse.One receives client's summary in pci data storehouse 574, the message of motor-driven manager utilization " message transmits request " 576 request MTA.One receives the message of MTA578, and motor-driven manager is just handled this message as indicating in the user profile, and this user profile can require media conversion, or obtains the allocation table address of message 580.After having handled this message, motor-driven manager sends this message to MTA, so that transmit 582,584.Another kind of mode is that MTA can directly transmit this message 586.
VIII .PDA application program
In order to understand the ability of PC and PDA/PCI server interface better, it is useful that the PDA user interface is discussed.User interface is the application software that resides in the PDA.This software is to describe by the screen that shows on the PDA screen of describing PCI client.Following discussion is an example of PDA user interface.The people of this technical field will be appreciated that this interface can realize with numerous ways.
Figure 28 is the example of PDA user interface main menu.By clicking button 610,612,614,616 respectively, this menu can make the user enter call command or wireless direct message transmits service, upgrades user profile, or the state of check system.
Figure 29 shows the computer screen after having selected " state request " 616.State request screen shows five this locality start message (waiting for that PDA sends) and three exhalation messages (waiting to be retrieved) respectively in frame 618,620.The state that has also shown various services.As shown in figure 29, as frame 622 see that wired registration of this client is opened.Frame 624 can see that this client is registered on the specific telephone.This registration is received calling on this telephone number.Find out that from frame 626,628 the state request has also advised that to this client the state of call command and wireless direct message transmit characteristics.
If Figure 30 illustrates " call command " exemplary screen of 610 o'clock that the client clicks main menu (Figure 28).If the client clicks " YES " 630, screen as shown in figure 31 then appears.This screen comprises the window 632 of the state of the call that shows various receptions.These states indicate whether that incoming call is replied, whether is transferred to another number, whether was suspended before replying; Whether do not reply; Or be transferred in the voice mail.The telephone number and time of reception and the date that show each calling.The client can store or delete any item that entered by clicking frame 634 or 636 respectively.The client can also frame 638,640 connects or the service of disconnection call command by clicking respectively.
If Figure 32 shows the client and goes up screen example of 512 o'clock of selection " wireless direct message transmits " at main menu (Figure 28).If click " YES " 642, the client just is connected to wireless direct message and transmits in the service.
Figure 33 is that the client selects " summary " screen example of 614 o'clock from main menu (Figure 28).If the client has selected " fax " 644 from this screen, the telephone number that this screen can make the client to frame 646 inputs facsimile switching be arrived screen as shown in figure 34 then can appear.Open the Email screening and can activate theme and address screening.The theme screening is more preferential than address screening parameter.
If the client has selected " Email " 648 on the screen of Figure 33, screen shown in Figure 35 then appears.The place (destination screening) 650 that the client can select e-mail message to transmit, the place that the Email reception notification should be sent to (notice screening) 652, whether message should be all screened 654, if, how to screen they 656,658.
Destination 650 can make the destination of customer selecting incoming call Email.Can send the message that satisfies the screening requirement to two destinations (pairing A, pairing B).Shown in this example, the consistent Email of the screening criteria with client's pre-programmed that receives only is sent to wired Email, and for example on client's personal computer of office, this is because pairing A660 points to same destination with pairing B662.The Email that does not satisfy criterion (" not matching ") that all are received sends on the selected facsimile machine 664, for example the facsimile machine of client office.
The client also points out to receive the place 652 that the notice of Email should send to.The notice that satisfies all e-mail message of screening requirement should send on the selected facsimile machine 666.PCI net is selected and the relevant information in Email origin place, for example creator, recipient and motif material etc., and it is converted to facsimile format, this message is sent to facsimile machine.The notice that does not satisfy all Emails of screening criteria sends to beep-pager 668.The PCI net will obtain origin place message information, according to the TAP agreement it be changed into alphanumeric information, and it is sent to client's beep-pager.If Filter Options is closed, then the notice of all incoming call Emails is sent to voice mail 670.The PCI net will become synthetic speech to origin place information from text-converted, and information is sent to selected Voice Mailbox.
The user can also select whether all to screen incoming call e-mail message 654.If screening is opened, the user can be according to address 656, origin place or motif material 658 screening Emails.
Figure 36 shows the client by clicking the screens that frame (Figure 35 can according to the address) 656 comes the editing e-mail screening.The client can be input to new e-mail address in the frame 672, by clicking frame 674 they are added to list, or the address of selecting to have imported is included in them in the filter criteria, shown in frame 676.For example the user may want an e-mail message of coming from following address is decided route according to filter criteria: cc! Stanp, cc! Rizzo and cc! Rupin.The e-mail message of coming from these addresses will be decided route and notice according to the selection criterion on the screen shown in Figure 35.
If the user by clicking frame 658 (Figure 35) and selecting according to the screen standard of " theme " then edit " theme ", screen as shown in figure 37 then occurs.The user can to frame 678 input specific should decide the theme of route according to filter criteria.Incoming call Email origin place information will be searched in this theme, to determine the theme of Email.Theme can comprise " promptly ", " individual ", client's the name or the title of enterprise etc.
See " summary menu " (Figure 33) if the client clicks " voice mail " 680, screen as shown in figure 38 then occurs.The client can import the telephone number of voice-mail systems to the frame 682 of destination.The client can also select notice according to some filter criteria 684.If then consistent, then notify to PDA686 transmission message by customer selecting with screening criteria for incoming call voice mail message.If voice mail message and screening parameter are inconsistent, then customer selecting does not notify 688.If Filter Options is closed, then any voice mail message 690 has not been notified in client's decision.
The user has the option 692 of the screening of opening or closing.If screening is opened, then the caller screens this message.If 694 decisions of user click frame then show screen as shown in figure 39 by caller's screening.The user can some satisfies the Inbound Calls number of screening parameter to frame 696 inputs.
If watch " summary menu " (Figure 33) client clicked " call command " 698, then show screen as shown in figure 40.The client can be to the wireless registering telephone numbers of frame 700 input, this telephone number be can relayed call telephone number.The client has the option of editor's filter criteria telephone number or editor's answer caller's of giving to be sent message.
If the client wishes to edit the relayed call number, then click frame 702, show screen as shown in figure 41.The user can or select (if screening is being opened) to frame 704 inputs, and some will be transferred to the telephone number on the preliminary election telephone number.
If watch the client of " call command " screen (Figure 39) to click " editor's message " 706, show screen as shown in figure 42.The user can form unique message in frame 708, or editor has been stored in the message in the table shown in the frame 710.
If the client has connected call command, and receive incoming call, then show screen as shown in figure 43.This screen has shown the number that incoming call produces in frame 712.The user has like this some options: click frame 714 and send message and relayed calls, click frame 716 relayed calls and do not change message, click frame 718 and send messages and not relayed call, or click frame 720 call through to voice mail.
If selected " message and switching " or " switching " 716 options, then show screen as shown in figure 44.It can make the client select a telephone number for switching from several preliminary election telephone number 722-728, or selects another telephone number, and for example the call forwarding near is called out.This telephone number can be input in the frame 730.
If the user has selected " message and conversion " 714 or " only message " 718 options, then show screen as shown in figure 45.It can make the client to frame 732 incoming messages, or selects the predetermined message as shown in frame 734, sends to incoming call person.This message sends to the PCI net by radio communication, and ISP converts this message to synthetic speech, and broadcasts and give the caller.For example, if the client wishes callback incoming call person as quickly as possible, then apply for literary composition " callback as early as possible ".This message from PDA by wireless communication transmissions to the PCI net.ISP receives this message, and it is converted to synthetic speech, and the synthetic speech message is sent to incoming call person.IX. charge
The charge operation is supported by the automatic message accounting network function.Automatic network account metering, collection, format and output network purposes information, upwards family transmits charge and other operational applications and service.Preferably, the automatic message accounting data were collected in each stage of the service procedure of the whole network equipment and service.X. conclusion
The system of describing can make a large amount of directly messages of wireless PDA user Long-distance Control transmit and the call treatment option.
Though the present invention who describes with reference to specific embodiment, this only is the purpose that illustrates, and should not constitute the restriction to spirit and scope of the invention.