CN118279097A

CN118279097A - Interaction method, device and system

Info

Publication number: CN118279097A
Application number: CN202211720119.7A
Authority: CN
Inventors: 苏琪; 聂为然
Original assignee: Huawei Technologies Co Ltd
Current assignee: Huawei Technologies Co Ltd
Priority date: 2022-12-30
Filing date: 2022-12-30
Publication date: 2024-07-02
Also published as: WO2024140404A1

Abstract

An interaction method, device and system are used for improving accuracy and convenience of auxiliary responsibility determination. The method comprises the following steps: after receiving the accident notification message, sending a first prompt message to the user, receiving first accident supplementary information sent by the user according to the first prompt message, and further sending accident responsibility fixing reference information to the user according to the first accident supplementary information. By adopting the interaction method, more comprehensive accident information can be conveniently obtained by interacting with the user, so that the user is more accurately assisted in accident responsibility determination, and the accuracy and convenience in auxiliary responsibility determination are effectively improved.

Description

Interaction method, device and system

Technical Field

The application relates to the technical field of communication and provides an interaction method, device and system.

Background

After a slight accident occurs on the vehicle, if the accident place is a dense area of vehicles such as a highway or a viaduct, both sides of the accident need to agree on responsibility and take photos and evidence according to regulations, and then the dense area of vehicles needs to be quickly evacuated to prevent traffic jam.

However, when the principal of responsibility division is not known to the accident principal, there may be a problem that the responsibility division is inaccurate in the negotiation of the responsibility by both parties, which is disadvantageous in maintaining the rights of the accident principal. For example, the accident principal should be an unbounded party, but takes on part or all of the responsibility, while the full party does not take on or take on part of the responsibility, which leads to an increase in the premium of the accident principal in the next year. To solve this problem, some solutions for assisting the user to determine responsibility are provided in the industry, but these solutions often cannot acquire sufficient accident information, so that the user cannot be accurately assisted in determining responsibility, even cannot be assisted in determining responsibility, which is not beneficial to improving the experience of the user.

Thus, further research is currently being directed to the specific implementation of auxiliary disciplines.

Disclosure of Invention

The application provides an interaction method, device and system, which are used for assisting a user in accident responsibility determination by combining accident supplementary information from the user so as to improve the accuracy and convenience of the auxiliary responsibility determination.

In a first aspect, the present application provides an interaction method, which is applicable to an interaction device, where the interaction device may be any device with communication capability, such as an in-vehicle device, a cloud server, or a user equipment, and may also be a chip or a circuit, such as a chip or a circuit encapsulated in the in-vehicle device, the cloud server, or the user equipment. The method comprises the following steps: after receiving the accident notification message, the interaction device sends a first prompt message to the user, receives first accident supplementary information sent by the user according to the first prompt message, and further sends accident responsibility fixing reference information to the user according to the first accident supplementary information. Therefore, through interaction with the user, more comprehensive accident information can be conveniently obtained, and further, the user is more accurately assisted in accident responsibility determination, and the accuracy and convenience in auxiliary responsibility determination are effectively improved.

In one possible design, the interaction device may receive an incident notification message from a user and/or an incident sensor. The manner of receiving the accident notification message from the user may be voice receiving, button receiving, interface receiving or other types of receiving manners, such as gesture receiving, brain wave receiving or transit receiving through the user equipment. The accident sensor is mounted on the vehicle and may be, for example, an airbag, an inertial measurement unit (inertial measurement unit, IMU), a deformation sensor, or other device capable of sensing the occurrence of an accident. In the design, the auxiliary responsibility fixing flow can be started through automatic sensing of the accident by the accident sensor, and also can be started through active triggering of a user, and particularly, the auxiliary responsibility fixing flow can be flexibly selected by the user.

In a further design, the interaction device may send an inquiry message to the user only when receiving the accident notification message of the accident sensor, and receive the reply content returned by the user according to the inquiry message, and when the reply content indicates to start the auxiliary responsibility determining process, the interaction device sends a first prompt message to the user, otherwise, the process is ended. Therefore, even if the accident sensor misreports the accident notification message, the interaction device can avoid executing the subsequent auxiliary responsibility fixing flow through interaction with the user, and the computing resource is effectively saved.

In one possible design, the interaction device may further send a second prompting message to the user before sending the accident responsibility determining reference information to the user according to the first accident supplementary information, and receive the second accident supplementary information returned by the user according to the second prompting message. Wherein the second incident supplemental information is different from the first incident supplemental information. That is, the second incident supplemental information and the first incident supplemental information belong to different dimensions. Through the design, the interaction device can acquire more than one accident supplementary information from the user side so as to further improve the comprehensiveness of the accident supplementary information and further improve the accuracy of assisting the user in defining the responsibility.

In one possible design, the incident responsibility reference information may be determined from the first incident supplemental information in a library of preset incident scenarios. The preset accident scene library can store accident responsibility fixing reference information under a certain known accident scene by way of example, so that the accident responsibility fixing reference information under the known accident scene is referred to assist a user in accident responsibility fixing, and the auxiliary responsibility fixing reference result can be reasonably considered. In addition, the preset accident scene library can be updated according to the actual auxiliary responsibility fixing result so as to cover more accident scenes and improve the usability of the preset accident scene library.

In a further design, the preset accident scene library may be constructed by referring to one or more of related regulations, historical accidents, expert experiences, and the like. For example, in one possible construction manner, accident information under some accident scenarios, such as possible accident types under each accident scenario, possible accident responsibility fixing results under each accident type, responsibility fixing basis for determining each accident responsibility fixing result, and other accident information, etc. can be obtained by researching and reading traffic safety laws or other relevant regulations; the accident information under some accident scenes can be obtained from the contents by watching the contents such as news, live broadcast, interviews or posts and the like related to the traffic accident; the system can also cooperate with the public security traffic management bureau to acquire the history records of traffic cases processed by the public security traffic management bureau, and accident information under some accident scenes is acquired by researching and reading the history records; the accident information under some accident scenes can be obtained by communicating with experienced specialists (such as traffic police or lawyers for handling traffic accidents, etc.); and then, by combining the accident information under all the accident scenes obtained in the mode, the preset accident scene library is constructed.

In a further design, the preset accident scene library may include corresponding relations between accident information corresponding to multiple accident types and accident responsibility-defining reference information, where the accident responsibility-defining reference information may include an accident responsibility-defining reference result, and the accident information corresponding to an accident type refers to information required for determining an accident responsibility-defining reference result under the accident type. In this case, the interaction device may determine the accident responsibility fixing reference information from the preset accident scene library in various manners, for example:

In one possible implementation, after receiving the first incident supplemental information, the interaction device queries a preset incident scene library to determine a target incident type matching the first incident supplemental information, and compares the first incident supplemental information with incident information corresponding to the target incident type. When the first accident supplemental information is not less than the accident information corresponding to the target accident type, it means that the first accident supplemental information is sufficient for assisting in responsibility determination, and therefore, the interaction device can determine the accident responsibility determination reference information corresponding to the first accident supplemental information according to the corresponding relationship between the accident information corresponding to the target accident type and the accident responsibility determination reference information. On the contrary, when the first accident supplemental information is less than the accident information corresponding to the target accident type, it means that the first accident supplemental information is insufficient for assisting in responsibility determination, and other accident supplemental information needs to be acquired, so the interaction device can send a second prompt message to the user, receive the second accident supplemental information sent by the user according to the second prompt message, further query the preset accident scene library based on the first accident supplemental information and the second accident supplemental information, and repeat the above operations until the accident responsibility determination reference information is determined. According to the implementation mode, the interaction device can query the preset accident scene library once every time the interaction device receives the accident supplementary information, so that the accident responsibility fixing reference information can be obtained rapidly when the accident supplementary information is enough, and the auxiliary responsibility fixing efficiency is improved.

In another possible implementation manner, the interaction device is configured with a prompting message with multiple dimensions, where the multiple dimensions may include: collision location, type of accident, whether to roll down, severity of collision, or whether to drive fatigue, etc. In implementation, the interaction device may sequentially send the prompting messages of multiple dimensions to the user, acquire the accident supplemental information sent by the user according to the prompting message of each dimension, and query the preset accident scene library according to the accident supplemental information of all dimensions after receiving the accident supplemental information of all dimensions, so as to determine the target accident type most matched with the accident supplemental information of all dimensions. And when the accident supplementary information of all dimensions is not less than the accident information corresponding to the target accident type, the accident responsibility fixing reference information corresponding to the accident supplementary information of all dimensions is determined directly according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information. And when the accident supplementary information in all dimensions is still less than the accident information corresponding to the target accident type, sending a prompt message to the user so as to acquire more accident supplementary information from the user side, and repeating the operation until the accident responsibility fixing reference information is determined. Through the implementation mode, the interaction device can acquire enough comprehensive accident supplementary information first and then inquire the preset accident scene library, so that the success probability of inquiring the preset accident scene library can be improved, and the resource consumption for returning the inquiry is saved.

It should be noted that the foregoing is merely illustrative of two possible ways to determine the accident responsibility reference information from the preset accident scene library, and in other examples, the interaction device may determine the accident responsibility reference information from the preset accident scene library in other ways, which is not limited in particular by the present application.

In one possible design, after the interaction device receives the accident notification message, before the first prompt message is sent to the user, accident scene information collected by the vehicle-mounted sensor can be obtained, and then accident responsibility fixing reference information is comprehensively determined by combining the accident scene information and the first accident supplementary information. Through the design, the interaction device can acquire accident scene information from a hardware side and accident supplementary information from a software side, so that enough accident information is acquired in a soft-hard combination mode, and the accuracy of accident responsibility determination reference information is further improved.

In a further design, after the interaction device acquires the accident scene information acquired by the vehicle-mounted sensor, a preset accident scene library can be queried first to determine a target accident type matched with the accident scene information, and then the accident scene information and the accident information corresponding to the target accident type are compared. When the accident scene information is less than the accident information corresponding to the target accident type, the accident scene information is insufficient to assist the user to determine responsibility, so that the interaction device can send a first prompt message to the user again and receive the first accident supplementary information returned by the user, and further determine accident responsibility determining reference information from a preset accident scene library by combining the accident scene information and the first accident supplementary information. On the contrary, when the accident site information is not less than the accident information corresponding to the target accident type, the accident site information is enough to assist the user in defining the responsibility, so that the interaction device can directly determine the accident responsibility defining reference information from the preset accident scene library according to the accident site information.

In the design, after the accident of the vehicle is determined, the interaction device can analyze accident phenomenon information acquired from the hardware side, and because the accident scene information of the hardware side is relatively more visual, the accident responsibility determination reference information can be directly used for determining the accident responsibility determination reference information under certain simple accident scenes without acquiring accident supplementary information through interaction with a user, so that the interaction times with the user can be reduced, the communication expense is reduced, the user does not feel the whole flow, and the user experience can be improved. Otherwise, if the accident site information on the hardware side is not enough for determining the accident responsibility fixing reference information, more accident supplementary information can be acquired through interaction with the user, so that the accident responsibility fixing reference information can be determined by using sufficient accident information, and the accuracy of auxiliary responsibility fixing is improved.

In a further design, the preset accident scene library includes corresponding relations between accident information corresponding to a plurality of accident types and accident responsibility setting reference information, in this case, after the interaction device acquires the accident scene information and the first accident supplementary information, the interaction device may determine the target accident type matched with the accident scene information and the first accident supplementary information in the preset accident scene library, and then compare the accident scene information and the first accident supplementary information with the accident information corresponding to the target accident type. When the accident scene information and the first accident supplementary information are not less than the accident information corresponding to the target accident type, the accident scene information and the first accident supplementary information are enough to assist in responsibility fixing, so that the interaction device can directly determine the accident responsibility fixing reference information corresponding to the accident scene information and the first accident supplementary information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information. On the contrary, when the accident scene information and the first accident supplemental information are less than the accident information corresponding to the target accident type, the accident scene information and the first accident supplemental information are insufficient for assisting in defining responsibility, and other accident supplemental information needs to be acquired, so that the interaction device can send a second prompt message to the user and receive the second accident supplemental information sent by the user according to the second prompt message, and further query the preset accident scene library based on the accident scene information, the first accident supplemental information and the second accident supplemental information, and repeat the above operation until the accident responsibility defining reference information is determined. Through the design, the interaction device can fully determine the accident responsibility fixing reference result by combining accident scene information acquired by the hardware side and enough accident supplementary information acquired by the user side, and further improves the accuracy of auxiliary responsibility fixing.

In one possible design, the incident scene information may include image information, which may include one or more images, and the image information may be from one or more of a camera sensor, a radar sensor, or a vehicle recorder. The camera sensor may be an infrared camera sensor or a visible camera sensor, and may include, for example, an inward-looking camera, a front-facing camera, a rear-looking camera, a surround-looking camera, a side-looking camera, or other types of cameras, etc. In one example, the camera sensor may specifically be a panoramic surveillance imaging system (around view monitor, AVM) video camera. The radar sensor may be a laser radar sensor, a millimeter wave radar sensor, an ultrasonic radar sensor, or the like. The lidar sensor may be a mechanical lidar, a liquid lidar, a pure solid-state lidar or a hybrid solid-state lidar (also referred to as a semi-solid-state lidar), or may be other types of lidar.

In a further design, the image information may include accident scene images and/or historical driving videos. The accident scene image is obtained by directly shooting the accident scene, and the high probability can contain key information such as lane line information and the like which can be used for determining responsibility of both sides of the accident. The historical driving video is photographed in real time in the driving process of the vehicle, and the accident occurrence process can be recorded with high probability. Thus, both types of incident information can contain critical incident information, helping to aid in dividing incident liabilities.

In one possible design, the incident scene information, the incident supplemental information (including one or more of the first incident supplemental information, the second incident supplemental information, and the third incident supplemental information), and the incident responsibility-defining reference information are given by way of example with reference to:

In the first content, in the case that the accident type is a rear-end accident, if accident scene information and/or accident supplementary information are/is used for indicating one or more of the following accident causes, the accident responsibility fixing reference information is used for indicating the global responsibility of the opposite party: accident caused by the sliding of the opponent, accident caused by the overquick speed or the lack of concentration of the opponent, accident caused by the reversing of the opponent, accident caused by the stopping of the opponent, and accident caused by the improper placement of the opponent fault warning sign;

In the second content, if the accident type is a lane change overtaking accident, if the accident scene information and/or the accident supplementary information are/is used for indicating one or more of the following accident reasons, the accident responsibility fixing reference information is used for indicating the global responsibility of the opposite party: the method comprises the following steps of (1) causing accidents by passing a curve on the other side, causing accidents by passing a narrow bridge on the other side, causing accidents by passing the other side from the right front on a road without a central line or a bidirectional single lane, causing accidents by passing vehicles running in lane lines without passing the other side when the other side passes the lane, causing accidents by passing the other side and turning around the front, causing accidents by passing the other side and passing the front and causing accidents by passing the other side and meeting the opposite incoming vehicles;

In the third content, in the case that the accident type is an up-down slope accident, if the accident scene information and/or the accident supplementary information are used for indicating one or more of the following accident causes, the accident responsibility fixing reference information is used for indicating the global responsibility of the opposite party: the other party does not let the vehicle going on the uphill or downhill when the uphill or downhill road section without central isolation equipment or central line goes down, so that accidents are caused; the other party does not let the downhill vehicle which has run to the midway cause accidents when the other party does not have central isolation equipment or does not have a central line to go up and down the slope;

In the fourth content, in the case that the accident type is a turn-around accident, if the accident scene information and/or the accident supplementary information are used to indicate one or more of the following accident causes, the accident responsibility fixing reference information is used to indicate the opponent's responsibility: the other side does not avoid the straight running vehicle when turning around, and the other side causes accidents when turning around the place with the marks and the marks for prohibiting turning around, the sidewalk, the bridge, the bucket, and the tunnel.

The above design gives some possible exemplary scenarios indicating the contraband, and thus can help the non-responsible user to accurately locate his own non-responsible situation, avoiding as far as possible the harm to the interests of the non-responsible user.

It should be noted that the accident scene information, the accident supplementary information and the accident responsibility fixing reference information may also satisfy other contents, for example, may further include some possible scenarios indicating that all or both parties are responsible, which is not limited in particular by the embodiment of the present application.

In one possible design, the incident responsibility reference information may include one or more of the following: accident responsibility determining reference results, accident responsibility determining reference basis, maintenance advice, maintenance price reference, nearby maintenance point information, trailer advice, trailer contact, nearby accident claim center information, nearby temporary parking point information. According to the design, in the implementation operation, corresponding content can be carried back to the user according to the severity of the accident submitted by the user so as to instruct the user to operate next time, so that the user can handle the accident more worry-free.

In a further design, the interaction device may further acquire vehicle state information from the vehicle-mounted sensor, and determine a failure degree of the vehicle according to the vehicle state information:

When the degree of the failure of the vehicle does not affect the running of the vehicle, accident responsibility-defining reference information is generated according to the accident responsibility-defining reference result, the accident responsibility-defining reference basis, the recommended maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information. Therefore, under the condition that the accident vehicle can still normally run, by recommending the nearby temporary parking spot, the user and other accident responsibility parties can conveniently move to the temporary parking spot to conduct further negotiation, and traffic is prevented from being blocked. By recommending the nearby maintenance points, the maintenance reference price and the accident claim center, the user can conveniently find the appropriate maintenance points nearby to repair the vehicle, and can conveniently go to the nearby accident claim center to claim and claim after the maintenance points open maintenance documents, so that the time of the user is effectively saved;

when the degree of the failure of the vehicle affects the running of the vehicle, the accident responsibility fixing reference information is generated according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, the suggested trailer, the trailer contact way, the suggested maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information. Therefore, under the condition that the accident vehicle cannot normally run, the user can conveniently contact the trailer to haul the vehicle to a nearby maintenance point for maintenance by recommending the content, and meanwhile, the user can conveniently go to a nearby accident claim center in time to claim the claim, so that the convenience of the user for accident maintenance and claim settlement is improved.

It should be noted that in some special fault scenarios, for example, a fuel burning phenomenon occurs in a vehicle, an abnormal ringing occurs in the vehicle, a gear box of the vehicle shakes or a low torsion of the vehicle is insufficient, although the vehicle has a problem, the normal running of the vehicle is not affected, but a cause is not easy to find during maintenance, and even other problems may occur in the vehicle due to the disassembly of the maintenance, so that for these faults of the vehicle, the interaction device may generate accident responsibility fixing reference information only according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, the nearby accident claim center information and the nearby temporary parking point information, without any recommencing of user maintenance, so that the user can use the vehicle permanently, and the problem of maintenance is avoided.

In one possible design, the above interaction method may be implemented in a variety of ways, such as:

In one implementation, the interaction method is implemented by a vehicle, and the preset accident scene library is stored in the vehicle. In the implementation, after the vehicle acquires accident scene information from the vehicle-mounted sensor and/or acquires accident supplementary information through interaction with a user, accident responsibility setting reference information corresponding to the accident scene information and/or the accident supplementary information is determined by inquiring a preset accident scene library locally stored in the vehicle, and then the accident responsibility setting reference information is fed back to the user through interaction with the user. In the first implementation mode, the whole interaction flow is realized by the vehicle alone without interaction between the vehicle and other equipment, so that the communication expense of the vehicle can be saved, and the communication loss of the vehicle is reduced.

In the second implementation mode, the interaction method is realized by the vehicle, and the preset accident scene library is stored in the cloud server. In implementation, after the vehicle acquires accident scene information from the vehicle-mounted sensor and/or acquires accident supplementary information through interaction with a user, a preset accident scene library is acquired from the cloud server, accident responsibility setting reference information corresponding to the accident scene information and/or the accident supplementary information is determined through inquiring the preset accident scene library, and further the accident responsibility setting reference information is fed back to the user through interaction with the user. In the second implementation manner, the preset accident scene library is stored in the cloud server, so that unified management of the preset accident scene libraries used by different vehicles can be realized, and the preset accident scene library is not acquired by the vehicles without accidents, so that the memory of the vehicles without accidents is not occupied, and the local storage space of the vehicles without accidents is protected.

In the third implementation mode, the interaction method is realized by combining the vehicle and the cloud server, and the preset accident scene library is stored in the cloud server. In implementation, after the vehicle acquires accident scene information from the vehicle-mounted sensor and/or acquires accident supplementary information through interaction with a user, the acquired accident scene information and/or the accident supplementary information are sent to the cloud server, the cloud server queries a locally stored preset accident scene library to determine accident responsibility fixing reference information corresponding to the accident scene information and/or the accident supplementary information, the accident responsibility fixing reference information is returned to the vehicle, and the vehicle is fed back to the user through interaction with the user. In the third implementation manner, the operation of determining the accident responsibility reference information from the preset accident scene library is performed by the cloud server by storing the preset accident scene library in the cloud server, so that the working pressure of the vehicle can be reduced while the local storage space of the vehicle is saved.

According to the fourth implementation scheme, the interaction method is implemented by the user equipment, and the preset accident scene library is stored in the user equipment. In implementation, after detecting that a user clicks an auxiliary responsibility fixing application (application), the user equipment starts a query operation on an auxiliary responsibility fixing interface according to a pre-configured process, gradually guides the user to input needed accident supplementary information, further determines accident responsibility fixing reference information corresponding to the accident supplementary information by querying a locally stored pre-set accident scene library, and informs the user through interaction with the user. The interaction mode between the user equipment and the user may be displayed to the user through an auxiliary responsibility interface, or may be broadcasted to the user through a voice mode, or may be other modes, which is not limited in particular. In the fourth implementation manner, the whole interaction flow can be completed independently through the user equipment, and the method can obtain comprehensive accident supplementary information by guiding the user step by step, so that the accuracy of auxiliary responsibility fixing can be ensured even if the actual acquisition content of the vehicle is not referred to.

In the fifth implementation mode, the interaction method is jointly implemented by the user equipment and the cloud server, and the preset accident scene library is stored in the cloud server. In the implementation, after the user equipment detects that the user clicks the auxiliary responsibility fixing APP, a query operation is started on an auxiliary responsibility fixing interface according to a pre-configured process, the user is guided to input needed accident supplementary information gradually, then the accident supplementary information is sent to the cloud server, the cloud server determines accident responsibility fixing reference information corresponding to the accident supplementary information by querying a locally stored preset accident scene library, the accident responsibility fixing reference information is returned to the user equipment, and the user equipment informs the user through interaction with the user. In the fifth implementation manner, the storage space of the user equipment can be saved, and the working pressure of the user equipment can be reduced by storing the preset accident scene library in the cloud server and executing the related operation of determining the accident responsibility reference information from the preset accident scene library by the cloud server.

In the sixth implementation mode, the interaction method is jointly implemented by the vehicle, the cloud server and the user equipment, and the preset accident scene library is stored in the cloud server. In implementation, after the vehicle acquires accident scene information from the vehicle-mounted sensor, the accident scene information is sent to the cloud server, the cloud server inquires a locally stored preset accident scene library, if the accident scene information is enough, accident responsibility setting reference information is determined by directly combining the accident scene information and the preset accident scene library, and then the accident responsibility setting reference information is sent to a user through the vehicle and/or user equipment. Otherwise, if the cloud server determines that the accident scene information is insufficient, the cloud server acquires the accident supplementary information from the user through interaction with the user equipment, further determines accident responsibility-defining reference information by combining the accident scene information, the accident supplementary information and a preset accident scene library, and sends the accident responsibility-defining reference information to the user through the vehicle and/or the user equipment. In the sixth implementation manner, related accident information is obtained through the vehicle, then the cloud server executes the interaction method, and the interaction operation with the user is realized through the user equipment, so that the whole interaction flow can be split into three devices, and compared with the manner that the whole interaction flow is completed through one device or two devices, the working pressure of each device can be reduced.

It should be noted that the foregoing describes several possible interaction modes, and other interaction modes may exist in the specific implementation, which are not listed in the embodiments of the present application.

In a second aspect, the present application provides an interaction device comprising a processor, the processor being connected to a memory, the memory being for storing a computer program, the processor being for executing the computer program stored in the memory, to cause the interaction device to perform a method according to any of the designs of the first aspect.

In a third aspect, the application provides an interaction device comprising a processor and a memory, the memory storing computer program instructions, the processor executing the computer program instructions to implement a method as designed in any of the first aspects above.

In a fourth aspect, the application provides an interactive apparatus comprising a processor, a transceiver and a memory, the memory storing computer program instructions, the processor executing the computer program instructions to cause the interactive apparatus to perform by invoking the transceiver: and receiving the accident notification message, sending a first prompt message to the user, further receiving first accident supplementary information from the user, and sending accident responsibility fixing reference information to the user according to the first accident supplementary information. Wherein the first prompt message is used for indicating the user to send the first event supplementary information.

In one possible design, the processor executes the computer program instructions to cause the interaction device to specifically perform the following by invoking the transceiver: an incident notification message is received from a user and/or an incident sensor.

In one possible design, the incident responsibility reference information may be determined from the first incident supplemental information in a library of preset incident scenarios.

In one possible design, the preset accident scene library includes the corresponding relation between accident information corresponding to multiple accident types and accident responsibility reference information, and in this case, the processor executes the computer program instructions to make the interaction device specifically execute the following by calling the transceiver: and determining a target accident type matched with the first accident supplemental information in a preset accident scene library, determining accident responsibility-defining reference information corresponding to the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility-defining reference information when the first accident supplemental information is not less than the accident information corresponding to the target accident type, and sending the accident responsibility-defining reference information corresponding to the first accident supplemental information to a user.

In one possible design, the processor runs computer program instructions to cause the interaction device to further perform the following by invoking the transceiver: before sending the accident responsibility allocation reference information to the user, sending a second prompt message to the user, wherein the second prompt message is used for indicating the user to send second accident supplementary information.

In one possible design, the processor runs computer program instructions to cause the interaction device to further perform the following by invoking the transceiver: after receiving the accident notification message, acquiring accident scene information acquired by the vehicle-mounted sensor before sending a first prompt message to the user.

In one possible design, the processor runs computer program instructions to cause the interaction device to further perform the following by invoking the transceiver: after the accident scene information acquired by the vehicle-mounted sensor is acquired, before a first prompt message is sent to a user, a target accident type matched with the accident scene information is determined in a preset accident scene library, and accident information corresponding to the accident scene information less than the target accident type is determined.

In one possible design, the processor runs computer program instructions to cause the interaction device to further perform the following by invoking the transceiver: if the accident scene information is not less than the accident information corresponding to the target accident type, determining accident responsibility fixing reference information corresponding to the accident scene information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information in the preset accident scene library, and sending the accident responsibility fixing reference information corresponding to the accident scene information to a user.

In one possible design, the processor executes the computer program instructions to cause the interaction device to specifically perform the following by invoking the transceiver: and determining accident responsibility-defining reference information from a preset accident scene library according to the accident scene information and the first accident supplementary information, and sending the accident responsibility-defining reference information to a user.

In one possible design, the processor executes the computer program instructions to cause the interaction device to specifically perform the following by invoking the transceiver: and determining a target accident type matched with the accident scene information and the first accident supplemental information in a preset accident scene library, and determining accident responsibility defining reference information corresponding to the accident scene information and the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility defining reference information when the accident scene information and the first accident supplemental information are not less than the accident information corresponding to the target accident type.

In one possible design, the incident scene information may include image information that includes one or more images, and the image information may be from one or more of a camera sensor, a radar sensor, or a vehicle recorder.

In one possible design, accident scene information, accident supplemental information, and accident responsibility reference information are given by way of example with reference to: when the accident type is a rear-end accident, if the accident scene information and/or the accident supplemental information are used to indicate one or more of the following accident causes, the accident responsibility allocation reference information is used to indicate the opponent's responsibility: accident caused by the sliding of the opponent, accident caused by the overquick speed or the lack of concentration of the opponent, accident caused by the reversing of the opponent, accident caused by the stopping of the opponent, and accident caused by the improper placement of the opponent fault warning sign; when the accident type is a lane change overtaking accident, if the accident scene information and/or the accident supplemental information are/is used for indicating one or more of the following accident causes, the accident responsibility fixing reference information is used for indicating the opponent responsibility: the method comprises the following steps of (1) causing accidents by passing a curve on the other side, causing accidents by passing a narrow bridge on the other side, causing accidents by passing the other side from the right front on a road without a central line or a bidirectional single lane, causing accidents by passing vehicles running in lane lines without passing the other side when the other side passes the lane, causing accidents by passing the other side and turning around the front, causing accidents by passing the other side and passing the front and causing accidents by passing the other side and meeting the opposite incoming vehicles; when the accident type is an up-down slope accident, if the accident scene information and/or the accident supplemental information are used to indicate one or more of the following accident causes, the accident responsibility fixing reference information is used to indicate the opponent's full responsibility: the other party does not let the vehicle going on the uphill or downhill when the uphill or downhill road section without central isolation equipment or central line goes down, so that accidents are caused; the other party does not let the downhill vehicle which has run to the midway cause accidents when the other party does not have central isolation equipment or does not have a central line to go up and down the slope; when the accident type is a turn-around accident, if the accident scene information and/or the accident supplemental information are used to indicate one or more of the following accident causes, the accident responsibility fixing reference information is used to indicate the opponent's responsibility: the other side does not avoid the straight running vehicle when turning around, and the other side causes accidents when turning around the place with the marks and the marks for prohibiting turning around, the sidewalk, the bridge, the bucket, and the tunnel.

In one possible design, the incident responsibility reference information may include one or more of the following: accident responsibility determining reference results, accident responsibility determining reference basis, maintenance advice, maintenance price reference, nearby maintenance point information, trailer advice, trailer contact, nearby accident claim center information, nearby temporary parking point information.

In one possible design, the processor runs computer program instructions to cause the interaction device to further perform the following by invoking the transceiver: acquiring vehicle state information from a vehicle-mounted sensor, and determining the fault degree of the vehicle according to the vehicle state information; generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, the recommended maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information when the fault degree of the vehicle does not influence the running of the vehicle; when the degree of failure of the vehicle affects the running of the vehicle, accident responsibility-defining reference information is generated based on the accident responsibility-defining reference result, the accident responsibility-defining reference basis, the suggested trailer, the trailer contact, the suggested maintenance, the maintenance price reference, nearby maintenance point information, nearby accident claim center information, nearby temporary parking point information.

In a fifth aspect, the present application provides an interaction device, including a processing unit and a transceiver unit, where the transceiver unit is configured to receive an accident notification message and send a first prompting message to a user, further receive first accident supplementary information from the user, and send accident responsibility fixing reference information to the user according to the first accident supplementary information. Wherein the first prompt message is used for indicating the user to send the first event supplementary information.

In one possible design, the transceiver unit is specifically configured to: an incident notification message is received from a user and/or an incident sensor.

In one possible design, the preset accident scene library includes corresponding relations between accident information corresponding to multiple accident types and accident responsibility fixing reference information, where the processing unit is specifically configured to: determining a target accident type matched with the first accident supplemental information in a preset accident scene library, and determining accident responsibility fixing reference information corresponding to the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information when the first accident supplemental information is not less than the accident information corresponding to the target accident type; the receiving and transmitting unit is specifically used for: and sending accident responsibility fixing reference information corresponding to the first accident supplementary information to the user.

In one possible design, the transceiver unit may further send a second prompting message to the user before sending the accident responsibility fixing reference information to the user, where the second prompting message is used to instruct the user to send the second accident supplemental information.

In one possible design, the transceiver unit may further acquire the accident scene information acquired by the vehicle-mounted sensor after receiving the accident notification message and before sending the first prompt message to the user.

In one possible design, after the transceiver unit obtains the accident scene information collected by the vehicle-mounted sensor, before the transceiver unit sends the first prompt message to the user, the processing unit may further determine a target accident type matched with the accident scene information in the preset accident scene library, and determine that the accident scene information is less than the accident information corresponding to the target accident type.

In one possible design, if the processing unit determines that the accident scene information is not less than the accident information corresponding to the target accident type, determining accident responsibility fixing reference information corresponding to the accident scene information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information in the preset accident scene library, and sending the accident responsibility fixing reference information corresponding to the accident scene information to the user.

In one possible design, the processing unit is specifically configured to: and determining accident responsibility setting reference information from a preset accident scene library according to the accident scene information and the first accident supplementary information.

In one possible design, the processing unit is specifically configured to: and determining a target accident type matched with the accident scene information and the first accident supplemental information in a preset accident scene library, and determining accident responsibility defining reference information corresponding to the accident scene information and the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility defining reference information when the accident scene information and the first accident supplemental information are not less than the accident information corresponding to the target accident type.

In a possible design, the transceiver unit is further configured to: acquiring vehicle state information from a vehicle-mounted sensor; the processing unit is further configured to: determining the fault degree of the vehicle according to the vehicle state information; generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, the recommended maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information when the fault degree of the vehicle does not influence the running of the vehicle; when the degree of failure of the vehicle affects the running of the vehicle, accident responsibility-defining reference information is generated based on the accident responsibility-defining reference result, the accident responsibility-defining reference basis, the suggested trailer, the trailer contact, the suggested maintenance, the maintenance price reference, nearby maintenance point information, nearby accident claim center information, nearby temporary parking point information.

In a sixth aspect, the present application provides a terminal device comprising interaction means for performing a method as designed in any of the above first aspects.

In one possible design, the terminal device may be a vehicle.

In a seventh aspect, the present application provides an interactive system comprising a responsibility analyzer and a human-machine interaction device, the responsibility analyzer configured to receive an incident notification message; the human-computer interaction device is used for sending a first prompt message to the user and receiving first event supplementary information from the user, wherein the first event supplementary information is sent by the user according to the first prompt message; the responsibility analyzer is further configured to determine accident responsibility-defining reference information based on the first accident supplemental information; the man-machine interaction device is also used for sending accident responsibility-defining reference information to the user.

In one possible design, the human-machine-interactor is further configured to: an incident notification message is received from a user and sent to a responsibility analyzer.

In one possible design, the system may further include an accident sensor for sending an accident notification message to the responsibility analyzer after sensing the occurrence of the accident.

In one possible design, the responsibility analyzer is specifically configured to: and determining accident responsibility setting reference information in a preset accident scene library according to the first accident supplementary information.

In one possible design, the preset accident scene library includes the corresponding relation between accident information corresponding to multiple accident types and accident responsibility-defining reference information, where the responsibility-defining analyzer is specifically configured to: and determining a target accident type matched with the first accident supplemental information in a preset accident scene library, determining accident responsibility-defining reference information corresponding to the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility-defining reference information when the first accident supplemental information is not less than the accident information corresponding to the target accident type, and sending the accident responsibility-defining reference information corresponding to the first accident supplemental information to a user.

In one possible design, the human-computer interaction device may further send a second prompting message to the user before sending the accident responsibility-defining reference information to the user, where the second prompting message is used to instruct the user to send the second accident supplemental information.

In one possible design, the interactive system may further comprise an onboard sensor for collecting incident scene information, and the responsibility-determining analyzer is specifically configured to determine the incident responsibility-determining reference result based on the incident scene information and the first incident supplemental information.

In one possible design, the responsibility-determining analyzer may further determine a target accident type matching the accident scene information in the preset accident scene library and determine that the accident scene information is less than the accident information corresponding to the target accident type before determining the accident responsibility-determining reference result according to the accident scene information and the first accident supplementary information.

In one possible design, the responsibility analyzer is also configured to: if the accident scene information is not less than the accident information corresponding to the target accident type, determining accident responsibility fixing reference information corresponding to the accident scene information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information in the preset accident scene library, and sending the accident responsibility fixing reference information corresponding to the accident scene information to a user.

In one possible design, the responsibility analyzer is specifically configured to: and determining accident responsibility setting reference information from a preset accident scene library according to the accident scene information and the first accident supplementary information.

In one possible design, the responsibility analyzer is specifically configured to: and determining the accident responsibility fixing reference information corresponding to the accident scene information and the first accident supplementary information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information when the accident scene information and the first accident supplementary information are not less than the accident information corresponding to the target accident type in a preset accident scene library, and sending the accident responsibility fixing reference information corresponding to the accident scene information and the first accident supplementary information to a user.

In one possible design, the interactive system may further include an onboard sensor for collecting vehicle status information, the responsibility analyzer further configured to: determining the fault degree of the vehicle according to the vehicle state information; generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, the recommended maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information when the fault degree of the vehicle does not influence the running of the vehicle; when the degree of failure of the vehicle affects the running of the vehicle, accident responsibility-defining reference information is generated based on the accident responsibility-defining reference result, the accident responsibility-defining reference basis, the suggested trailer, the trailer contact, the suggested maintenance, the maintenance price reference, nearby maintenance point information, nearby accident claim center information, nearby temporary parking point information.

In an eighth aspect, the present application provides a chip, which may include a processor and an interface, the processor being configured to read instructions through the interface to perform a method according to any of the designs of the first aspect.

In a ninth aspect, the present application provides an interactive system, the interactive system including a cloud server and a vehicle, the vehicle sending a first prompt message to a user after receiving an accident notification message, receiving first accident supplementary information sent by the user according to the first prompt message, sending the first accident supplementary message to the cloud server, the cloud server sending accident responsibility fixing reference information to the vehicle according to the first accident supplementary information, and the vehicle forwarding the accident responsibility fixing reference information to the user.

In a tenth aspect, the present application provides an interactive system, where the interactive system includes a cloud server and a user device, the user device sends a first prompt message to a user after receiving an accident notification message, receives first accident supplementary information sent by the user according to the first prompt message, sends the first accident supplementary message to the cloud server, and the cloud server sends accident responsibility fixing reference information to the user device according to the first accident supplementary information, where the user device forwards the accident responsibility fixing reference information to the user.

In an eleventh aspect, the present application provides an interactive system, where the interactive system includes a vehicle, a cloud server, and a user device, the vehicle sends an accident notification message to the cloud server after receiving the accident notification message, the cloud server sends a first prompt message to the user device according to the accident notification message, the user device forwards the first prompt message to a user, and receives first event supplementary information sent by the user according to the first prompt message, and further sends the first event supplementary message to the cloud server, and the cloud server sends accident responsibility fixing reference information to the vehicle and/or the user device according to the first event supplementary information, where the vehicle and/or the user device forwards the accident responsibility fixing reference information to the user.

It should be noted that, for the specific implementation of the ninth aspect to the eleventh aspect, reference is made to each design in the first aspect, and the detailed description is not repeated here.

In a twelfth aspect, the present application provides a computer readable storage medium storing a computer program which, when executed, implements a method as in any one of the first aspects above.

In a thirteenth aspect, the present application provides a computer program product for implementing a method according to any of the first aspects above, when the computer program product is run on a processor.

It should be understood that in the technical solutions of the first aspect to the thirteenth aspect, after receiving the accident notification message, the interaction device sends a prompt message to the user and receives the accident supplementary information from the user, when determining that the accident supplementary information is enough to determine the accident responsibility fixing reference information from the preset accident scene library, returns the accident responsibility fixing reference information to the user, otherwise, continues to interact with the user to obtain other accident supplementary information until the sufficient accident supplementary information is obtained, determines the accident responsibility fixing reference information from the preset accident scene library according to the sufficient accident supplementary information, and returns the accident responsibility fixing reference information to the user. Therefore, the method can conveniently acquire enough accident supplementary information through interaction with the user, and improves the accuracy and convenience of auxiliary responsibility determination.

Further, in a scenario where no vehicle-mounted sensor exists in the vehicle or the vehicle-mounted sensor exists but the vehicle-mounted sensor is not used for assisting in responsibility fixing, after the interaction device receives the accident notification message, the interaction device can directly send a prompt message to the user, and the user is gradually inquired to acquire accident supplementary information enough for assisting in responsibility fixing, so that the user can be accurately assisted in responsibility fixing in a scenario independent of hardware such as the vehicle-mounted sensor.

Or in the scene that the vehicle-mounted sensor exists in the vehicle and the vehicle-mounted sensor is used for assisting in responsibility fixing, after the interaction device receives the accident notification message, firstly acquiring accident scene information acquired by the vehicle-mounted sensor, and when the accident scene information is enough to determine accident responsibility fixing reference information from a preset accident scene library, directly returning the accident responsibility fixing reference information to a user, otherwise, acquiring accident supplementary information from the user through interaction with the user, and determining accident responsibility fixing reference information from the preset accident scene library and returning the accident responsibility fixing reference information to the user by combining the accident scene information from the vehicle-mounted sensor and the accident supplementary information from the user. Therefore, more comprehensive accident information can be obtained in a soft-hard combination mode, and the accuracy of auxiliary responsibility determination is further improved.

Therefore, when the existing accident information is insufficient, enough accident supplementary information can be acquired through interaction with the user, so that the accident responsibility fixing reference information can be accurately determined by using the enough accident supplementary information, the responsibility fixing accuracy and convenience of the auxiliary user are improved, and the user experience is further improved.

Drawings

FIG. 1 schematically illustrates an architecture of an interactive system according to an embodiment of the present application;

FIG. 2 schematically illustrates a flow chart of an interaction method according to an embodiment of the present application;

FIG. 3 schematically illustrates a flowchart of another interaction method according to an embodiment of the present application;

FIG. 4 schematically illustrates a flowchart of yet another interaction method according to an embodiment of the present application;

fig. 5 is a schematic structural diagram of an interaction device according to an embodiment of the present application;

Fig. 6 is a schematic structural diagram of another interactive device according to an embodiment of the present application.

Detailed Description

The interaction method provided by the application can be suitable for the terminal equipment with communication capability, and is especially suitable for the terminal equipment with man-machine interaction capability. The terminal device may be an intelligent device with communication capability, including but not limited to: smart home devices such as televisions, floor sweeping robots, smart desk lamps, sound systems, smart lighting systems, appliance control systems, home background music, home theater systems, intercom systems, video monitoring, etc.; intelligent transportation devices such as automobiles, ships, unmanned aerial vehicles, trains, trucks, and the like; smart manufacturing devices such as robots, industrial devices, smart logistics, smart factories, etc. Or the terminal device may also be a computer device with communication capabilities, such as a desktop, a personal computer, a server, etc., and in particular may be a cloud server. It should also be appreciated that the terminal device may also be a portable electronic device such as a cell phone, tablet, palm top, earphone, stereo, wearable device (e.g. smart watch), vehicle device, virtual reality device, augmented reality device, etc. Examples of portable electronic devices include, but are not limited to, piggybacking Or other operating system. The portable electronic device may also be a portable electronic device such as a Laptop computer (Laptop) having a touch sensitive surface, e.g. a touch panel.

The following description of the technical solutions according to the embodiments of the present application will be given with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are only some embodiments of the present application, but not all embodiments.

It should be noted that the terms "system" and "network" in embodiments of the present application may be used interchangeably. "at least one" means one or more, and "a plurality" means two or more. "and/or", describes an association relationship of an association object, and indicates that there may be three relationships, for example, a and/or B, and may indicate: a alone, a and B together, and B alone, wherein a, B may be singular or plural. The character "/" generally indicates that the context-dependent object is an "or" relationship. "at least one of" or the like means any combination of these items, including any combination of single item(s) or plural items(s). For example, at least one (one) of a, b, or c may represent: a, b, c, a-b, a-c, b-c, or a-b-c, wherein a, b, c may be single or plural.

And, unless otherwise specified, references to "first," "second," etc. ordinal words of embodiments of the present application are used for distinguishing between multiple objects and are not used for limiting the priority or importance of the multiple objects. For example, the first accident supplemental information, the second accident supplemental information, and the third accident supplemental information are only for distinguishing the accident supplemental information received at different periods of time, and do not represent differences in priority, importance, and the like of the three accident supplemental information.

In addition, "connected" in embodiments of the application may be understood as electrically connected, and two electrical components may be connected directly or indirectly between the two electrical components. For example, a may be directly connected to B, or indirectly connected to B through one or more other electrical components, for example, a may be directly connected to B, or directly connected to C, and C may be directly connected to B, where a and B are connected through C. In some scenarios, "connected" may also be understood as coupled, such as electromagnetic coupling between two inductors. In summary, the connection between a and B may enable the transfer of electrical energy between a and B.

Fig. 1 schematically illustrates an architecture of an interactive system according to an embodiment of the present application. As shown in fig. 1, the interactive system 100 may include an interactive device 110, and in some scenarios, one or more of an accident sensor 120, an in-vehicle sensor 130, an in-vehicle memory 140, or an in-vehicle display 150.

Interaction device 110 has communication processing capabilities and man-machine interaction capabilities and may include, in particular, a responsibility analyzer 111 and a man-machine interactor 112. Responsibility analyzer 111 may be any conventional processing unit for executing instructions stored in a non-transitory computer-readable medium, such as in-vehicle memory 140 or other memory. In a vehicle, the responsibility analyzer 111 may be, in particular, a vehicle control unit (vehicle control unit, VCU) and may be connected by wire or wirelessly to other components in the interactive system 100 for obtaining relevant accident information from these other components and generating accident responsibility reference information from the relevant accident information. Correspondingly, the human-machine interactors 112 may be any type of interaction device capable of enabling human-computer interaction, including, but not limited to, touch interaction devices, voice interaction devices, somatosensory interaction devices (also known as gesture recognition devices), augmented reality interaction devices, or silent recognition interaction devices, for example. The interaction type of the silent recognition interaction device can be mercy recognition interaction, eye movement tracking interaction, expression recognition interaction or brain wave control recognition interaction, and can also be other types.

The responsibility analyzer 111 may be an integrated circuit chip, such as a general purpose processor, a field programmable gate array (field programmable GATE ARRAY, FPGA), an Application SPECIFIC INTEGRATED Circuit (ASIC), a system on chip (SoC), a network processor (network processor, NP), a digital signal processing circuit (DIGITAL SIGNAL processor, DSP), a microcontroller (micro controller unit, MCU), a programmable controller (programmable logic device, PLD), or other programmable logic device, discrete gate or transistor logic device, discrete hardware components, and other integrated chips. The responsibility analyzer 111 may include a central processing unit (central processor unit, CPU), a neural network processing unit (neural-network processing unit, NPU), a graphics processing unit (graphics processing unit, GPU), an application processor (application processor, AP), a modem processor, an image signal processor (IMAGE SIGNAL processor, ISP), a video codec, a digital signal processor (DIGITAL SIGNAL processor, DSP), and/or a baseband processor, etc., without limitation.

When voice interaction is employed, the human-machine interactors 112 may include modules associated with voice interaction, such as a microphone and a speaker. The microphone may receive input audio from a user of the vehicle, which may include, for example, audio of accident supplemental information, as well as other input audio. The input audio is subjected to voice recognition by an automatic voice recognition (automatic speech recognition, ASR) module to obtain text information, and then the text information is analyzed by a natural language understanding (natural language understanding, NLU) module to obtain intention information (such as accident supplementary information) of a user and then sent to the responsibility analyzer 111. Similarly, after determining information to be replied (such as accident responsibility fixing reference information) according to the intention information of the user through the responsibility fixing analyzer 111, the information to be replied is filled in by using a predefined broadcast language template through a natural language generation (natural language generation, NLG) module to obtain a text to be synthesized, and then the text to be synthesized is synthesized into corresponding output audio through a speech synthesis (TTS) module by adopting a preset speech speed, and then the corresponding output audio is broadcasted to the user of the vehicle through a loudspeaker.

The above-described respective modules may be hardware, or may be software such as an algorithm or a computer program, and the hardware or the software may be configured in the human-computer interaction device 112, or may be configured in the responsibility analyzer 111, or may be partially configured in the human-computer interaction device 112, or may be partially configured in the responsibility analyzer 111, and the other is not particularly limited. In addition, when a non-voice interaction mode is adopted, the NLU module receives hypertext markup language (hyper text markup language, HML) information, after intention information of a user is analyzed according to the HML information, the NLG module generates text information which corresponds to the text information to be replied, and the text information is presented to the user through a screen or a short message and the like. Of course, other forms of presentation are possible, such as images or videos, and embodiments of the present application are not limited in this regard.

The accident sensor 120 may be any device capable of sensing an accident occurrence, such as an airbag, an inertial measurement unit (inertial measurement unit, IMU), or a deformation sensor. The airbag may be provided with a detection unit that senses a vehicle accident by detecting the ejection of the airbag. The IMU may sense vehicle accidents based on inertial acceleration sensors and any combination of sensors thereof, which may include, for example, accelerometers and gyroscopes, etc., or other combinations of sensors are possible in some examples. The deformation sensor can be installed at a position with a high accident probability of a vehicle, such as a tail, a door or a head, and senses the accident of the vehicle by detecting the deformation of the vehicle.

The in-vehicle sensor 130 may include one or more sensors for sensing image information of an environment in which the vehicle is located, such as may include a camera sensor, a radar sensor, or a vehicle recorder, etc. The camera sensor may be an infrared camera sensor, a visible light camera sensor, a monocular camera, a binocular camera, a wide-angle camera, an inner view camera, a front view camera, a rear view camera, a ring view camera, a side view camera or other types of cameras, etc. In one example, the camera sensor may be a panoramic surveillance imaging system (around view monitor, AVM) video camera. The radar sensor may be a laser radar sensor, a millimeter wave radar sensor, an ultrasonic radar sensor, or the like. Millimeter wave radar sensors may utilize radio signals to sense objects within the vehicle's surrounding environment. In some embodiments, in addition to sensing the target, millimeter wave radar sensors may be used to sense the speed and/or heading of the target and record such sensed information into on-board memory 140 for recall by the responsibility analyzer 111 to analyze the incident responsibility reference information. The laser radar sensor may use a laser beam to sense a target in the environment surrounding the vehicle, and may be a mechanical laser radar, a liquid laser radar, a solid-state laser radar, or a hybrid solid-state laser radar (also referred to as a semi-solid laser radar), or may be other types of laser radar. In some embodiments, the lidar sensor may include one or more laser sources, a laser scanner, and one or more detectors, among other system components. Ultrasonic radar sensors are used to sense the distance of a vehicle from a target in the surrounding environment by ultrasonic waves, and may include a reverse radar for measuring front and rear obstacles of the vehicle, a side radar for measuring the distance of a side obstacle, or the like.

In-vehicle memory 140 may contain instructions (e.g., program logic) executable by responsibility analyzer 111 to perform auxiliary responsibility-determining functions, including the functions described above. In-vehicle memory 140 may also contain additional instructions, including instructions to send data to, receive data from, interact with, and/or control one or more of the other systems or devices of the vehicle, such as the propulsion system, the sensor system, the control system, and the peripherals. In addition, the in-vehicle memory 140 may store data in addition to instructions, such as sensor data collected by the in-vehicle sensors 130 or other data, and specifically, may be accident scene information, a preset accident scene library, vehicle status information, and other such data as vehicle position, direction, speed, etc. Such data may be used by the responsibility analyzer 111 during the time that the interactive system 100 assists the user in responsibility determination.

The in-vehicle memory 140 may be volatile memory or nonvolatile memory, or may include both volatile and nonvolatile memory. The nonvolatile memory may be a read-only memory (ROM), a Programmable ROM (PROM), an erasable programmable ROM (erasable PROM), an electrically erasable programmable EPROM (EEPROM), or a flash memory. The volatile memory may be random access memory (random access memory, RAM) which acts as external cache memory. By way of example, and not limitation, many forms of RAM are available, such as static random access memory (STATIC RAM, SRAM), dynamic random access memory (DYNAMIC RAM, DRAM), synchronous Dynamic Random Access Memory (SDRAM), double data rate synchronous dynamic random access memory (double DATA RATE SDRAM, DDR SDRAM), enhanced synchronous dynamic random access memory (ENHANCED SDRAM, ESDRAM), synchronous link dynamic random access memory (SYNCHLINK DRAM, SLDRAM), and direct memory bus random access memory (direct rambus RAM, DR RAM). It should be noted that the onboard memory of the methods described herein is intended to comprise, without being limited to, these and any other suitable types of memory.

The vehicle-mounted display screen 150 may be any screen having a display function, for example, may be a screen specially used for display, such as a vehicle-mounted center control screen, a vehicle-mounted auxiliary screen or other display screens, or may be a screen used for display and also used for realizing other functions, such as a dashboard having a display function, a window glass, a laser projection curtain, a rearview mirror, a reversing monitor or a headrest display, and the like. It should be noted that, the vehicle-mounted display screen 150 may include one screen, or may include a plurality of screens, or may be a touch screen, or may be a non-touch screen, which is not particularly limited.

It should be noted that fig. 1 only functionally illustrates one possible architecture of the interactive system 100, but it should be understood by those of ordinary skill in the art that each element in the architecture may actually include multiple elements stored or not stored in the same physical housing, and that more, fewer, or different components than illustrated may be included in the interactive system 100, and that the illustrated components may be combined or divided in any number of ways, which is not a specific limitation of the present application.

Based on the interaction system illustrated in fig. 1, at the present stage, the responsibility determining analyzer 111 controls the in-vehicle sensor 130 to take a picture of the accident scene after determining that the accident occurs to assist the user, and further performs responsibility definition according to the picture of the accident scene. However, the accident scene photo is affected by the shooting environment, shooting angle, camera hardware, etc., may not be clear, or may lack key information such as traffic light status of lane lines or intersections, etc., which may result in insufficient accident information for assisting in responsibility determination, which is not beneficial to improving accuracy of assisting in responsibility determination.

In view of the above, an embodiment of the present application provides an interaction method for assisting a user in performing accident responsibility determination in combination with accident supplemental information from the user, and since the accident supplemental information is from the user and may not depend on hardware such as an on-board sensor, the method can acquire content that cannot be acquired by the hardware such as the on-board sensor, which is helpful for making reference information for assisting responsibility determination more comprehensive and effectively improving accuracy of assisting responsibility determination.

The following describes how the above technical problems are solved by the embodiments of the present application. It should be noted that, in the following description, the interaction device may be the interaction device 110 in fig. 1, or a communication device capable of supporting the interaction device to implement the functions required by the method, and of course, other communication devices or communication systems, for example, a chip system, a circuit or a circuit system carrying a device for implementing the functions required on the interaction device side, which are not limited in particular.

Based on the interaction system 100 illustrated in fig. 1, fig. 2 schematically shows a flow chart of an interaction method provided by an embodiment of the present application, which may be performed by an interaction device, such as the interaction device 110 illustrated in fig. 1. As shown in fig. 2, the method includes:

In step 201, the interaction means receives an incident notification message.

For example, the interaction means may receive an incident notification message from the user and/or the incident sensor, such as receiving only the incident notification message from the user, or receiving only the incident notification message from the incident sensor, or receiving both the incident notification message from the user and the incident sensor. Thus, the user can select to start the auxiliary responsibility fixing flow through the automatic sensing of the accident by the accident sensor, and can also select to start the auxiliary responsibility fixing flow through the active triggering, so that the starting operation of the auxiliary responsibility fixing flow is matched with the actual requirement of the user.

Further exemplary, the interaction device may also send an inquiry message to the user in the case of receiving only the accident notification message from the accident sensor, and receive reply content returned by the user for the inquiry message, and when the reply content indicates to start the auxiliary responsibility fixing flow, continue to execute the subsequent step 202, otherwise end the flow. Therefore, even if the accident sensor misreports the accident notification message, the subsequent auxiliary responsibility fixing flow can be avoided executing through interaction with the user, and the computing resource is effectively saved.

The sending mode of the query message may be a voice mode, an interface mode, a key-press mode, or other interactive modes. For example, in the voice interaction mode, the interaction device may include a microphone and a speaker, or other devices capable of receiving and transmitting voice, where the interaction device sends a voice such as "please confirm whether to start the auxiliary responsibility procedure" to the user through the speaker, and receives a reply voice returned by the user through the microphone. In the interface interaction mode, the interaction device can display text or image information and the like of 'please confirm whether to start auxiliary responsibility fixing flow' to the user through the vehicle-mounted display screen, and receive reply input of the user on the vehicle-mounted display screen. In the key interaction mode, an accident trigger button is configured in the vehicle, after the interaction device sends the inquiry message to the user through a loudspeaker or a vehicle-mounted display screen, if the user is detected to press the trigger button, the auxiliary responsibility determination flow is determined to be started, and otherwise, the flow is ended. It should be understood that the interaction means may also confirm to the user whether to initiate the auxiliary responsibility procedure in other ways, and is not limited to the several ways presented herein, as embodiments of the application are not limited in detail.

It should be noted that, the interaction device may also receive the accident notification message through other manners, and all schemes capable of sending the accident notification message to the interaction device after the accident occurs are within the protection scope of the embodiment of the present application, which is not limited in detail.

In step 202, the interaction device sends a first alert message to the user.

The first prompt message is used for indicating the user to return the first accident supplementary information to the interaction device.

In step 203, the interaction means receives first incident supplementary information from the user.

Specifically, after the interaction device receives the accident notification message, the interaction device can send a first prompt message to the user in a mode of voice interaction, interface interaction, somatosensory interaction, augmented reality interaction, silent recognition interaction or other man-machine interaction and the like, and receive first accident supplementary information returned by the user in a corresponding mode.

In step 204, the interaction device sends accident responsibility allocation reference information to the user according to the first accident supplementary information.

Illustratively, the interacting device may determine the incident responsibility reference information in a number of ways, such as:

In one possible mode, the interaction device can acquire the historical accident information of the vehicle from the vehicle-mounted memory, and by comparing the historical accident information with the first accident supplementary information, the interaction device determines the historical accident with the similarity to the first accident supplementary information being greater than a threshold value from the historical accident information, and determines the accident responsibility-defining reference information of the accident according to the processing result of the historical accident. Thus, the method can analyze the current accident by utilizing the historical accident of the same vehicle so as to quickly obtain the auxiliary responsibility fixing result by referring to the driving habit of the same user.

In another possible way, the interaction device may send the first incident supplementary information to the cloud server, and the cloud server performs network retrieval according to the first incident supplementary information, and after a similar incident is retrieved, returns incident responsibility determining reference information to the interaction device according to a processing result of the similar incident. Therefore, the method can be widely matched with similar accident types by utilizing a network searching method, and the success rate of determining the accident responsibility-defining reference information is improved.

In another possible manner, the interaction device may acquire a preset accident scene library from the cloud server or the vehicle-mounted memory, and then determine accident responsibility definition reference information from the preset accident scene library according to the first accident supplementary information. The preset accident scene library can store accident responsibility fixing reference information under a certain known accident scene by way of example, so that the accident responsibility fixing reference information under the known accident scene is referred to assist a user in accident responsibility fixing, and the auxiliary responsibility fixing reference result can be reasonably considered. In addition, the preset accident scene library can be updated according to the actual auxiliary responsibility fixing result so as to cover more accident scenes and improve the usability of the preset accident scene library.

It should be understood that the foregoing is merely illustrative of several possible ways to determine accident responsibility reference information, and that many specific implementations are possible, and embodiments of the present application are not specifically listed.

Further illustratively, taking the example of determining the accident responsibility fixing reference information from the preset accident scene library, after receiving the first accident supplemental information, the interaction device may further send a second prompting message to the user, where the second prompting message is used to instruct the user to send the second accident supplemental information, before determining the accident responsibility fixing reference information from the preset accident scene library. Wherein the second incident supplemental information is different from the first incident supplemental information, or the second incident supplemental information and the first incident supplemental information belong to different dimensionalities of the incident supplemental information. Therefore, by acquiring the accident supplementary information with different dimensionalities from the user side for a plurality of times, the accident supplementary information for determining the accident responsibility fixing reference information is more comprehensive, and the accuracy of the accident responsibility fixing reference information is effectively improved.

In the embodiment of the application, the preset accident scene library can be constructed by referring to one or more contents such as related regulations, historical accidents, expert experience and the like. For example, in one possible construction manner, accident information under some accident scenarios, such as possible accident types under each accident scenario, possible accident responsibility fixing results under each accident type, responsibility fixing basis for determining each accident responsibility fixing result, and other accident information, etc. can be obtained by researching and reading traffic safety laws or other relevant regulations; the accident information under some accident scenes can be obtained from the contents by watching the contents such as news, live broadcast, interviews or posts and the like related to the traffic accident; the system can also cooperate with the public security traffic management bureau to acquire the history records of traffic cases processed by the public security traffic management bureau, and accident information under some accident scenes is acquired by researching and reading the history records; the accident information under some accident scenes can be obtained by communicating with experienced specialists (such as traffic police or lawyers for handling traffic accidents, etc.); and then, by combining the accident information under all the accident scenes obtained in the mode, the preset accident scene library is constructed.

Further exemplary, the preset accident scene library may include correspondence between accident information corresponding to a plurality of accident types and accident responsibility-defining reference information, where the accident responsibility-defining reference information may include an accident responsibility-defining reference result, and the accident information corresponding to an accident type refers to information required for determining an accident responsibility-defining reference result under the accident type, for example, the responsibility-defining basis for determining each accident responsibility-defining result. Based on this, the implementation manner of determining the accident responsibility reference information by acquiring the accident supplementary information multiple times can be various, for example:

In one possible implementation manner, after receiving the first incident supplemental information, the interaction device may directly query the preset incident scene library to determine the similarity of the first incident supplemental information to the incident information corresponding to each incident type in the preset incident scene library, and determine the incident type with the greatest similarity as the target incident type matched with the first incident supplemental information. Furthermore, the interaction device determines whether the first incident supplementary information is not less than the incident information corresponding to the target incident type, and if not less than the incident information corresponding to the target incident type, the interaction device can determine the target incident responsibility fixing reference information corresponding to the first incident supplementary information directly according to the correspondence between the incident information corresponding to the target incident type and the incident responsibility fixing reference information. Otherwise, if the number is less than the first accident, the supplementary information is insufficient to determine the accident responsibility fixing reference information, and at this time, the interaction device may send a second prompting message to the user to instruct the user to send the accident information which is currently absent under the target accident type. Furthermore, after receiving the second accident supplementary information returned by the user according to the second prompt message, the interaction device combines the first accident supplementary information and the second accident supplementary information, and the high probability can be enough for determining the accident responsibility fixing reference information because the second accident supplementary information is the accident information which is absent under the target accident type. Of course, if the first incident supplemental information and the second incident supplemental information in combination are not able to determine the incident responsibility fixing reference information, the interactive device may continue to send further alert messages to the user to instruct the user to return the incident supplemental information that further needs to be supplemented until it is sufficient to determine the incident responsibility fixing reference information. According to the implementation mode, the interaction device can query the preset accident scene library once every time the accident supplementary information is obtained, so that the accident responsibility fixing reference information can be obtained rapidly when the accident supplementary information is enough, and the efficiency of auxiliary responsibility fixing is improved.

In another possible implementation manner, the interaction device is configured with a prompting message with multiple dimensions, where the multiple dimensions may include: collision location, type of accident, whether to roll down, severity of collision, whether to drive fatigue, etc. In an implementation, the interaction device may send the prompting messages of multiple dimensions to the user in turn, where the prompting message of each dimension is used to instruct the user to report the accident supplemental information of the corresponding dimension. Thus, after receiving the accident supplementary information of all dimensions, the interaction device can query the preset accident scene library according to all the received accident supplementary information so as to determine the target accident type which is most matched with all the first accident supplementary information. When the total accident supplementary information is not less than the accident information corresponding to the target accident type, the accident responsibility fixing reference information corresponding to the total accident supplementary information can be determined directly according to the corresponding relation between the accident information under the target accident type and the accident responsibility fixing reference information. And when the total accident supplementary information is still less than the accident information under the target accident type, acquiring more accident supplementary information from the user side according to the content introduced in the implementation mode, and repeating the process until the accident responsibility fixing reference information is determined. Through the implementation mode, the responsibility-defining analyzer can acquire enough comprehensive accident supplementary information first and then inquire the preset accident scene library, so that the success probability of inquiring the preset accident scene library can be improved, and the resource consumption of returning the inquiry is saved.

In the embodiment, through interaction with the user, the content which cannot be acquired by hardware such as the vehicle-mounted sensor can be acquired conveniently, so that the reference information for assisting responsibility determination is more comprehensive, and the accuracy and convenience of assisting responsibility determination are improved effectively.

With continued reference to FIG. 1, the interactive system 100 may include one or more of an accident sensor 120, an in-vehicle sensor 130, an in-vehicle memory 140, and an in-vehicle display 150 in addition to the interactive device 110, and the interactive device 110 may include a responsibility analyzer 111 and a human-machine interactor 112, so that the interaction methods of the above embodiments may be implemented by interactions between these devices and the user. Based on this, how the interaction method in the above-described embodiments is implemented by the interactions between these devices is further described below. Also, for ease of understanding, the following embodiments assume that a human-machine interactive device interacts with a user in a voice manner.

Fig. 3 is a schematic flow chart of another interaction method according to an embodiment of the present application, where the method corresponds to a scenario in which no vehicle-mounted sensor exists in a vehicle, or corresponds to a scenario in which the vehicle-mounted sensor exists in the vehicle but is not used to participate in an auxiliary responsibility determining flow. As shown in fig. 3, the method may be performed by an accident sensor, a responsibility analyzer, a human-machine interaction device, and an in-vehicle display screen, such as the accident sensor 120, the responsibility analyzer 111, the human-machine interaction device 112, and the in-vehicle display screen 150 illustrated in fig. 1, and the method includes:

in step 301, the responsibility analyzer receives the incident notification message.

Specifically, the responsibility analyzer may receive the incident notification message by steps 3011 and/or 3012 as follows:

at step 3011, the responsibility analyzer receives the incident notification message from the incident sensor.

The accident sensor is mounted on the vehicle, and may be, for example, an airbag, an inertial measurement unit (inertial measurement unit, IMU), a deformation sensor, or other device capable of sensing the occurrence of an accident. For example, when the accident sensor is an airbag, the airbag is ejected, an accident notification message may be sent to the responsibility analyzer. Or the accident sensor is an IMU, and the IMU can send an accident notification message to the responsibility analyzer when sensing that the vehicle is braked emergently. Or the accident sensor is a deformation sensor, and when the deformation sensor detects that the vehicle is deformed, the accident sensor can send an accident notification message to the responsibility analyzer. Etc.

At step 3012, the responsibility analyzer receives the incident notification message from the user.

The manner in which the responsibility analyzer receives the accident notification message from the user may be voice reception, button reception, interface reception, or other types of reception manners, such as gesture reception, brain wave reception, or relay reception through the user equipment, etc. In the voice receiving mode, the man-machine interaction device can comprise a microphone or other devices capable of receiving voice, after the user determines that an accident occurs, the user can directly send out similar voice such as 'accident' or 'auxiliary responsibility fixing process' and the like, and the voice is captured by the man-machine interaction device, and then the accident notification message is obtained after voice recognition and semantic understanding, so that the given responsibility analyzer is forwarded. In the button receiving mode, an accident trigger button is also configured in the vehicle, and the user can send an accident notification message to the responsibility analyzer by pressing the accident trigger button. In the interface receiving mode, an auxiliary responsibility fixing button can be arranged on the interface of the vehicle-mounted display screen, and a user can send an accident notification message to the responsibility fixing analyzer by clicking the auxiliary responsibility fixing button. In the gesture receiving mode, the in-vehicle sensor may include a camera disposed near the user, which may be located near the center mirror, near the steering wheel, near the in-vehicle center screen, or the like, for example, to which the user may send an accident notification message to the responsibility analyzer by making a preset gesture. In the brain wave receiving mode, the user can wear an augmented reality device for processing brain waves, such as a helmet or an earphone, and then access the augmented reality device to a vehicle-mounted interface, and send an accident notification message to the responsibility analyzer in an imaginative mode. In the transfer receiving mode of the user equipment, a user can click a preset accident notification APP on the user equipment, and click a preset accident notification button on a main interface of the APP so that the user equipment can send a given responsibility analyzer after generating a corresponding accident notification message.

It should be appreciated that there are many ways to trigger the incident notification message by the user, which are not listed here.

Step 302, the responsibility analyzer sends a prompt message to the human-computer interaction device, wherein the prompt message is used for indicating the user to feed back the accident supplementary information.

In step 303, the human-computer interaction device voice broadcasts the prompt message to the user.

In the above steps 302 and 303, after the responsibility analyzer receives the accident notification message, it determines that the accident occurs in the vehicle, at this time, since the responsibility analyzer does not receive any accident information, and there is no on-board sensor in the vehicle or the on-board sensor is not used in the auxiliary responsibility analyzer process, the responsibility analyzer needs to obtain the accident supplementary information from the user side, that is, the first prompt message may be voice broadcast to the user through the man-machine interaction device. The first prompting message may be, for example, a prompting message that can be used to obtain first accident supplementary information that is most indicative of an accident type, such as a prompting message that is used to instruct a user to reply to an accident collision location. In this way, the responsibility analyzer can quickly locate the accident type based on the first accident supplementary information which is returned by the user and can most indicate the accident type, thereby being helpful for more pertinently determining the accident supplementary information required by the next step so as to quickly determine the accident responsibility defining reference information.

Step 304, the human-computer interaction receives speech of accident supplemental information from the user.

Step 305, after the human-computer interaction device performs voice recognition and intention understanding on the voice of the accident supplementary information, the human-computer interaction device obtains the accident supplementary information and sends the accident supplementary information to the responsibility-given analyzer.

Step 306, the responsibility analyzer queries the preset accident scene library according to the accident supplementary information, determines whether the accident supplementary information is sufficient to determine accident responsibility deciding reference information, if not, performs step 302, if so, performs step 307.

In step 307, the responsibility-defining analyzer determines accident responsibility-defining reference information from a preset accident scene library based on the accident supplemental information.

In the steps 306 and 307, the responsibility analyzer matches the first accident supplementary information, which is the most able to determine the accident type, of the user, with the accident information corresponding to each accident type in the preset accident scene library to determine the target accident type corresponding to the first accident supplementary information, further determines whether the first accident supplementary information already covers all the accident information corresponding to any one of the accident responsibility-determining reference information corresponding to the target accident type, if yes, determines the accident responsibility-determining reference information as the accident responsibility-determining reference information corresponding to the first accident supplementary information, if no, generates the second prompting message according to the accident information except the first accident supplementary information in the accident information corresponding to the target accident type, and then re-queries the preset accident scene library according to the second accident supplementary information returned by the user, if not, generates the new prompting message according to the accident information except the first accident supplementary information and the second accident supplementary information in the accident responsibility-determining reference information under the target accident type, and repeatedly executes the above-mentioned responsibility-determining reference information until the accident responsibility-determining reference information is determined.

For ease of understanding, the following description is given by way of a specific example:

Assume that the first incident supplemental information returned by the user is: the My head collides with the tail of the other vehicle, and at the moment, the responsibility-defining analyzer determines that the current accident type is a rear-end collision accident by querying a preset accident scene library. Then, according to various accident reasons which lead to rear-end collision accidents in a preset accident scene library, selecting one accident reason with the least corresponding accident information, and generating a second prompt message according to the accident information corresponding to the accident reason. For example, it is assumed that the least accident cause in the accident information corresponding to the rear-end accident is a car slip, and thus, the second prompting message may be "please reply whether or not it is an accident caused by a car slip of the opponent". Assuming that the second accident supplementary information returned by the user is yes, the responsibility determining analyzer may generate accident responsibility determining reference information for indicating the full responsibility of the counterpart, and if the second accident supplementary information returned by the user is no, the responsibility determining analyzer may select one accident cause with the least accident information from various accident causes except for the sliding of the vehicle, which result in the rear-end accident, from the preset accident scene library, and generate a third prompting message according to the accident information corresponding to the accident cause. For example, assuming that the accident cause with the least accident information among the remaining accident causes is reverse, the third prompting message may be "please reply is an accident caused by reverse of the opposite party", and assuming that the third accident supplemental information replied by the user is "yes", the responsibility determining analyzer may generate accident responsibility determining reference information for indicating the full responsibility of the opposite party, and if the third accident supplemental information replied by the user is "no", the responsibility determining analyzer may repeat the above procedure by querying the preset accident scene library until sufficient accident supplemental information is queried.

In the embodiment of the application, the accident responsibility reference information can comprise one or more of the following contents: accident responsibility reference results, accident responsibility reference bases, maintenance recommendations, maintenance price references, nearby maintenance point information, trailer recommendations, trailer contact, nearby accident claim center information, nearby temporary parking point information, or other information may also be included. The nearby repair points, accident claims center or temporary parking points may be, for example, the nearest repair points, accident claims center or temporary parking points, or may be nearby repair points, accident claims center or temporary parking points. The maintenance point information, the accident claim center information or the temporary parking point information can comprise the address and the contact way of the maintenance point, the address and the contact way of the accident claim center or the address and the contact way of the temporary parking point, so that a user can find the position according to the related address, and the places can be operated by confirming the contact way before going, so that the situation of white running is avoided.

Further exemplary, the above-described in-vehicle sensor may further include a sensor that can acquire a state of the vehicle, such as a tire pressure sensor, an electric quantity detection sensor, a temperature sensor, an oil quantity detection sensor, or the like. In this case, the responsibility analyzer may further acquire the vehicle state information acquired by the vehicle-mounted sensor after receiving the accident notification message, and determine the failure degree of the vehicle according to the vehicle state information, so as to carry advice content corresponding to the failure degree in the accident responsibility determining reference result, so that the user can determine the next operation according to the accident responsibility determining result. Specifically:

When the degree of failure of the vehicle does not affect the running of the vehicle, the responsibility-determining analyzer may generate the accident-responsibility-determining reference information based on the accident-responsibility-determining reference result, the accident-responsibility-determining reference basis, the recommended maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident-claim center information, and the nearby temporary parking point information. Therefore, under the condition that the accident vehicle can still normally run, by recommending the nearby temporary parking spot, the user and other accident responsibility parties can conveniently move to the temporary parking spot to conduct further negotiation, and traffic is prevented from being blocked. By recommending the nearby maintenance points, the maintenance reference price and the accident claim center, the user can conveniently find the appropriate maintenance points nearby to repair the vehicle, and can conveniently go to the nearby accident claim center to claim and claim after the maintenance points open maintenance documents, so that the time of the user is effectively saved;

When the degree of failure of the vehicle affects the running of the vehicle, such as the failure of the vehicle to be unable to continue running, or the running of the vehicle to continue while still being able to continue running, there may be a certain safety hazard, in which case the responsibility determining analyzer may generate the responsibility determining reference information based on the responsibility determining reference result, the responsibility determining reference basis, the recommended trailer, the trailer contact, the recommended maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information, the nearby temporary parking point information. Therefore, under the condition that the accident vehicle cannot normally run, the user can conveniently contact the trailer to haul the vehicle to a nearby maintenance point for maintenance by recommending the content, and meanwhile, the user can conveniently go to a nearby accident claim center in time to claim the claim, so that the convenience of the user for accident maintenance and claim settlement is improved.

In the above example, the responsibility analyzer may determine that the degree of failure of the vehicle affects the vehicle running if it is determined that at least one of the following conditions is satisfied, or determine that the degree of failure of the vehicle does not affect the vehicle running, based on the vehicle state information collected by the in-vehicle sensor:

The tire pressure information collected by the tire pressure sensor indicates that one or more tires exist with a pressure lower than a normal tire pressure value. For example, when the pressure of one or more tires is 0, it means that the one or more tires may be knocked off or severely deformed to be unusable, and when the pressure of one or more tires is not 0 but is lower than the normal tire pressure value, it means that the one or more tires can still run but have a safety hazard, and both tire states affect the normal running of the vehicle;

The battery sensor collects power information indicating a sudden drop in battery power. This means that the battery system of the vehicle is damaged with a high probability, the battery can not effectively supply power to the vehicle any more, and the current state of the battery can influence the normal running of the vehicle;

the battery temperature information collected by the temperature sensor indicates that the battery temperature rises sharply, which means that the battery system of the vehicle is damaged with high probability, the battery can be spontaneous or explode when the power supply is continued, and the battery is not suitable to be used for power supply at present;

The oil quantity information collected by the oil quantity sensor indicates that the oil quantity drops sharply, which means that the oil leakage phenomenon occurs in the vehicle, the vehicle can continue driving after the oil leakage point is checked and repaired, and the normal driving of the vehicle can be influenced by the current oil quantity state.

It should be noted that the vehicle-mounted sensor may also include other sensors that can be used to collect vehicle status information, and is not limited to the above-listed sensors, and the embodiment of the present application is not limited thereto.

In addition, in some special fault scenarios, for example, in the scenarios that the vehicle has oil burning phenomenon, abnormal rattle of the vehicle, shaking of a gearbox of the vehicle or insufficient low torsion power of the vehicle, the normal running of the vehicle is not affected although the vehicle has problems, but the cause is not easy to find during maintenance, and even other problems of the vehicle may occur due to maintenance and disassembly. Therefore, for the faults of the vehicle, the interaction device can also generate accident responsibility fixing reference information only according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, the nearby accident claim center information and the nearby temporary parking point information, and the user maintenance is not required to be recommended again, so that the user can use the vehicle for a long time, and the problem of maintenance is avoided.

Step 308, the responsibility analyzer sends accident responsibility-defining reference information.

Illustratively, the responsibility analyzer may send the incident responsibility reference information by steps 3081 and/or 3082 as follows:

Step 3081, the responsibility analyzer sends accident responsibility defining reference information to the man-machine interaction device, and then step 3091 is executed;

step 3091, the man-machine interaction device broadcasts the accident responsibility reference information to the user in a voice mode.

In the steps 3081 and 3091, the man-machine interaction device 112 may include a speaker and a related voice processing module, and after receiving the accident responsibility fixing reference information, the man-machine interaction device may perform intent generation and voice synthesis on the accident responsibility fixing reference information to obtain a voice corresponding to the accident responsibility fixing reference information, and then broadcast the voice to the user through the speaker.

Step 3082, the responsibility analyzer sends the accident responsibility fixing reference information to the on-board display, after which step 3092 is performed.

In step 3092, the onboard display screen displays accident responsibility reference information to the user.

The presentation form of the accident responsibility fixing reference information on the vehicle-mounted display screen can be one or more of characters, pictures or videos, and the accident responsibility fixing reference information is not limited in particular.

In the above embodiment, by combining the responsibility analyzer and the man-machine interaction device, the user can be gradually inquired to acquire the accident supplementary information enough for assisting responsibility fixing, and the method can completely not depend on hardware such as an on-board sensor, and can accurately assist the user in performing responsibility fixing even in a scene where the image information cannot be acquired.

Fig. 4 is a schematic flow chart of another interaction method according to an embodiment of the present application, where the method corresponds to a scenario in which an on-board sensor exists in a vehicle and the on-board sensor is used to participate in an auxiliary responsibility determining flow. As shown in fig. 4, the method may be performed by an accident sensor, a responsibility analyzer, a human-machine interaction, an in-vehicle sensor, and an in-vehicle display screen, such as the accident sensor 120, the responsibility analyzer 111, the human-machine interaction 112, the in-vehicle sensor 130, and the in-vehicle display screen 150 illustrated in fig. 1, and the method includes:

in step 401, the responsibility analyzer receives an incident notification message.

Specifically, the responsibility analyzer may receive the incident notification message through steps 4011 and/or 4012 as follows:

Step 4011, the responsibility analyzer receives an incident notification message from the incident sensor;

In step 4012, the responsibility analyzer receives the incident notification message from the user.

For the specific implementation of step 4011 and step 4012, please refer to step 3011 and step 3012 in fig. 3, and the detailed description is not repeated here.

Step 402, the responsibility analyzer obtains accident scene information collected by the vehicle-mounted sensor.

For example, the incident scene information may include one or more images, for example, may include an incident scene image and/or a historical driving video, such as may include only an incident scene image, only a historical driving video, or both an incident scene image and a historical driving video.

In a specific example, after the responsibility-defining analyzer receives the accident notification message, a shooting control instruction can be sent to the vehicle-mounted sensor to drive the vehicle-mounted sensor to shoot the accident scene to obtain an accident scene image, and then the vehicle-mounted sensor can directly return the accident scene image to the responsibility-defining analyzer or store the accident scene image in the vehicle-mounted memory, and the responsibility-defining analyzer obtains the accident scene image from the vehicle-mounted memory. Accordingly, in some scenes, the vehicle-mounted sensor still can continuously shoot driving videos in the driving process and store the driving videos in the vehicle-mounted memory, the driving videos in the vehicle-mounted memory can be covered once at intervals, for example, the driving videos which are acquired in 5 seconds are covered by the driving videos which are newly acquired in 5 seconds at intervals, so that the responsibility-defining analyzer can acquire the driving videos which are acquired in a period of time before an accident, such as the driving videos which are acquired in 5 seconds before the accident, from the vehicle-mounted memory after receiving the accident notification message.

In the above example, the accident scene image is obtained by directly photographing the accident scene, the high probability can include key information for determining responsibility of both sides of the accident, such as lane line information, etc., while the history driving video is photographed in real time during the driving of the vehicle, the high probability can record the accident occurrence process, and both the accident information can include related accident information, and using either or both of the accident information can help to assist in dividing the accident responsibility.

Step 403, the responsibility analyzer queries a preset accident scene library according to the accident scene information, determines whether the accident scene information is enough to determine accident responsibility deciding reference information, if yes, executes step 404, and if not, executes step 405.

Step 404, the responsibility analyzer determines the accident responsibility reference information from the preset accident scene library according to the accident scene information, and then performs step 411.

In the steps 403 and 404, the responsibility fixing analyzer matches the accident information under each accident type in the preset accident scene library according to the accident scene image acquired by the vehicle-mounted sensor, determines the target accident type corresponding to the accident scene image, and further determines whether the accident scene image already covers all the accident information corresponding to any accident responsibility fixing reference information corresponding to the target accident type, if so, the responsibility fixing analyzer only depends on the accident scene information to be enough for assisting responsibility fixing, so that the responsibility fixing analyzer can determine the accident responsibility fixing reference information covered by the accident scene information as the accident responsibility fixing reference information corresponding to the accident scene image. That is, after determining that an accident occurs in the vehicle, the responsibility analyzer starts with accident phenomenon information collected from a hardware side (i.e., a vehicle-mounted sensor) to analyze, and because accident scene information on the hardware side is relatively more visual, the responsibility analyzer can be directly used for determining accident responsibility determining reference information under certain simple accident scenes, and other accident information is not required to be acquired through interaction with a user, so that the interaction times with the user can be reduced, the communication expense is reduced, the user does not feel the whole flow, and the experience of the user can be further improved.

The responsibility analyzer sends a prompt message to the human-machine interaction device, which instructs the user to feed back the accident supplemental information, step 405.

In step 406, the human-computer interaction device voice broadcasts the prompt message to the user.

Step 407, the human-computer interaction receives the voice of the accident supplemental information from the user.

After speech recognition and intention understanding of the speech of the incident supplemental information, the human-machine interactive device obtains the incident supplemental information and sends the incident supplemental information to the responsibility-given analyzer, step 408.

Step 409, the responsibility analyzer queries the preset accident scene library according to the accident scene information and the accident supplementary information, determines whether the accident scene information and the accident supplementary information are sufficient to determine accident responsibility defining reference information, if not, performs step 405, and if so, performs step 410.

The responsibility-determining analyzer determines responsibility-determining reference information for the accident from a preset accident scene library according to the accident scene information and the accident supplemental information, step 410.

In the steps 403 to 410, when the accident scene image cannot cover all the accident information corresponding to any accident responsibility fixing reference information corresponding to the target accident type, it means that the covered accident responsibility fixing reference information is not auxiliary rated, therefore, the responsibility fixing analyzer may generate a first prompting message according to the accident information except the accident scene image in the accident information corresponding to the target accident type, and report the first prompting message to the user through the man-machine interaction device, and further re-inquire the preset accident scene library according to the first accident supplementary information returned by the user and the accident scene information, and re-determine whether the next first accident supplementary information and the accident scene image can cover all the accident information corresponding to any accident responsibility fixing reference information in the target accident type, if so, determine the covered accident responsibility fixing reference information as the accident responsibility fixing reference information corresponding to the first accident supplementary information and the accident scene information, if not, then generate a new prompting message according to the accident information except the accident scene information and the first accident responsibility fixing reference information in the accident information under the target accident type, and repeatedly execute the procedure until the above-mentioned responsibility fixing reference information can be repeatedly executed. By the method, when the accident site information on the hardware side is insufficient for determining the accident responsibility fixing reference information, more accident supplementary information is obtained through interaction with a user, the accident responsibility fixing reference information can be determined by combining the accident site information on the hardware side and the accident supplementary information on the user side, and the accuracy of auxiliary responsibility fixing is improved.

In the embodiment of the application, some possible exemplary scenes for indicating the responsibilities of the counterpart are given in a preset accident scene library, and based on the preset accident scene library, accident responsibility defining reference information for indicating the responsibilities of the counterpart can be generated, in particular:

When the accident type is a rear-end accident, if the accident scene information and/or the accident supplemental information are used to indicate one or more of the following accident causes, the accident responsibility allocation reference information is used to indicate the opponent's responsibility: accident caused by the sliding of the opponent, accident caused by the overquick speed or the lack of concentration of the opponent, accident caused by the reversing of the opponent, accident caused by the stopping of the opponent, and accident caused by the improper placement of the opponent fault warning sign;

When the accident type is a lane change overtaking accident, if the accident scene information and/or the accident supplemental information are/is used for indicating one or more of the following accident causes, the accident responsibility fixing reference information is used for indicating the opponent responsibility: the method comprises the following steps of (1) causing accidents by passing a curve on the other side, causing accidents by passing a narrow bridge on the other side, causing accidents by passing the other side from the right front on a road without a central line or a bidirectional single lane, causing accidents by passing vehicles running in lane lines without passing the other side when the other side passes the lane, causing accidents by passing the other side and turning around the front, causing accidents by passing the other side and passing the front and causing accidents by passing the other side and meeting the opposite incoming vehicles;

When the accident type is an up-down slope accident, if the accident scene information and/or the accident supplemental information are used to indicate one or more of the following accident causes, the accident responsibility fixing reference information is used to indicate the opponent's full responsibility: the other party does not let the vehicle going on the uphill or downhill when the uphill or downhill road section without central isolation equipment or central line goes down, so that accidents are caused; the other party does not let the downhill vehicle which has run to the midway cause accidents when the other party does not have central isolation equipment or does not have a central line to go up and down the slope;

When the accident type is a turn-around accident, if the accident scene information and/or the accident supplemental information are used to indicate one or more of the following accident causes, the accident responsibility fixing reference information is used to indicate the opponent's responsibility: the other side does not avoid the straight running vehicle when turning around, and the other side causes accidents when turning around the place with the marks and the marks for prohibiting turning around, the sidewalk, the bridge, the bucket, and the tunnel.

In the foregoing, by giving some possible exemplary scenarios indicating the overviews of each other, it is possible to help the non-responsible user to locate his own non-responsible situation accurately, avoiding as far as possible the harm to the interests of the non-responsible user. It should be understood that some possible scenes that are not or are both of responsibility of the other party may be given in the preset accident scene library, and specific scene contents may be obtained by those skilled in the art by querying relevant regulations, which are not described one by one in the embodiments of the present application.

Based on the above-mentioned unbart scenario given by the preset accident scenario library, the specific implementation of the above-mentioned steps 403 to 410 will be described below with two specific examples. Moreover, for ease of understanding, this example assumes that the incident responsibility-defining reference information includes an incident responsibility-defining reference result and an incident responsibility-defining reference basis, where the incident responsibility-defining reference result refers to a responsibility division reference of the present incident, and the incident responsibility-defining reference basis refers to a basis giving the incident responsibility-defining reference result, and may include, for example, regulatory regulations and related analysis contents, and the incident responsibility-defining reference basis is generally configured in a preset incident scene library:

Assume that the content presented in the scene image is: the responsibility determining analyzer can determine that the accident type belongs to a lane-changing overtaking accident by inquiring a preset accident scene library, and the accident cause is a lane-crossing overtaking of the opponent vehicle, wherein the accident responsibility determining reference information corresponding to the accident cause indicates opponent responsibility, so that the responsibility determining analyzer can directly take the opponent responsibility as an accident responsibility determining reference result corresponding to the accident scene image, and simultaneously take related description contents in the preset accident scene library as accident responsibility determining reference basis, and further generate accident responsibility determining reference information according to the accident responsibility determining reference result and the accident responsibility determining reference basis. The accident responsibility-defining reference basis can be: "the road traffic safety law of the people's republic of China" prescribes that if the traffic accident is caused by the yellow line pressing of vehicles and the yellow line is a solid line, one party pressing the yellow line bears all responsibilities, if both parties have errors, responsibilities are divided according to respective error procedures ", and the presentation form of the accident responsibility defining reference basis can be in the forms of characters, images or videos and the like.

Conversely, assume that the content presented in the scene of an accident image is: the right head of the opposite vehicle collides with the left head of the user vehicle, and then the responsibility-defining analyzer can determine that the accident type belongs to a lane-changing overtaking accident by inquiring a preset accident scene library, the accident information required by the lane-changing overtaking accident comprises lane line information, and the lane line state of the accident scene is not shot in the accident scene image, so the responsibility-defining analyzer determines the lane line state of the accident scene which needs to be clarified by the user. At this time, the responsibility analyzer may generate a first prompting message according to the information to be clarified, and the first prompting message may be, for example, a message such as "please reply the state of the vehicles and the lane lines of both sides". Assuming that the first accident supplementary information replied by the user is "yellow solid line of the opponent vehicle", the responsibility fixing analyzer can determine that the accident responsibility fixing reference result is opponent global responsibility by querying the preset accident scene library, so that the responsibility fixing analyzer can directly take the 'opponent global responsibility' as the accident responsibility fixing reference result corresponding to the accident image information, and correspondingly, the responsibility fixing analyzer can also be combined with the accident responsibility fixing reference basis to be jointly taken as the accident responsibility fixing reference information.

In the above-mentioned content, when the accident scene information collected by the hardware side is enough, the accident scene information is directly used to make auxiliary responsibility fixing, and when the accident scene information collected by the hardware side is insufficient, the accident supplementary information supplemented by the user is obtained to make auxiliary responsibility fixing together, so that in any case, enough available accident content can be obtained, and the accuracy of auxiliary responsibility fixing is improved.

In step 411, the responsibility analyzer sends accident responsibility reference information.

Illustratively, the responsibility analyzer may send the incident responsibility-defining reference information by either or both of the following steps 4111 and 4112:

step 4111, the responsibility analyzer sends accident responsibility defining reference information to the man-machine interaction device, and then step 4121 is executed;

in step 4121, the human-computer interaction device voice broadcasts the accident responsibility reference information to the user.

In step 4112, the responsibility analyzer sends the accident responsibility fixing reference information to the on-board display, followed by step 4122.

In step 4122, the in-vehicle display screen displays accident responsibility reference information to the user.

The accident responsibility-defining reference information can comprise an accident responsibility-defining reference result and an accident responsibility-defining reference basis, and in implementation, the responsibility-defining analyzer can simply and orally report the accident responsibility-defining reference result to a user through a man-machine interaction device, and meanwhile, the accident responsibility-defining reference result and the accident responsibility-defining reference basis are presented to the user in detail through an on-board display screen. Therefore, the user can hear the most critical responsibility fixing result in a voice listening mode, can know the specific responsibility fixing basis by looking up the vehicle-mounted display screen, and can avoid the situation that the user cannot acquire the responsibility fixing basis in one of the man-machine interaction device and the vehicle-mounted display screen.

In addition, the responsibility analyzer may send the accident responsibility fixing reference information to the user through other manners, such as short messages or mails, which are not limited in particular by the embodiment of the application.

In the embodiment, the accident responsibility fixing reference information is determined by combining the accident scene information and the accident supplementary information, so that the responsibility fixing of the user can be assisted in a soft and hard combination mode, the accident information for assisting in responsibility fixing is more comprehensive, and the accuracy of assisting in responsibility fixing is further improved.

It should be noted that, in the foregoing embodiment, the interaction method is described in terms of a vehicle, that is, it is assumed that each device implementing the interaction method (including a responsibility analyzer, a man-machine interaction device, an accident sensor, a vehicle-mounted display screen, etc.) is located in the vehicle, and related data (including a preset accident scene library, accident scene information, etc.) is also stored in the vehicle-mounted memory, where, after the vehicle receives an accident notification message from the accident sensor and/or the user, accident scene information is acquired from the vehicle-mounted sensor or the vehicle-mounted memory, and/or, accident supplementary information from the user is acquired through the vehicle-mounted man-machine interaction device (such as a vehicle-mounted speaker or a vehicle-mounted display screen, etc.), so as to query the preset accident scene library stored in the vehicle-mounted memory, determine accident responsibility-defining reference information corresponding to the accident scene information and/or the accident supplementary information, and then notify the user through the vehicle-mounted man-machine interaction device. By adopting the implementation mode, the whole interaction flow is realized by the vehicle independently without interaction between the vehicle and other equipment, so that the communication expense of the vehicle can be saved, and the communication loss of the vehicle can be reduced.

However, it should be understood that some modifications may be made to the interaction method described above to obtain new modification schemes. For example, the interaction between the vehicle and the user may be realized through a vehicle-mounted man-machine interaction device, or through the interaction between the vehicle and the user terminal, or through the interaction between the vehicle and the cloud server and then the interaction between the cloud server and the user terminal. For another example, the preset accident scene library may be stored locally in a vehicle, and the vehicle may be directly used after obtaining the preset accident scene library locally from the vehicle, or may be stored in a non-vehicle device such as a cloud server or a user device, and the vehicle may be used after obtaining the preset accident scene library through interaction with the cloud server or the user device. For another example, the interaction scheme may be directly executed by a non-vehicle device such as a cloud server or a user device, or may be executed by another vehicle, or may be executed by a combination of a vehicle and a non-vehicle device. Several possible variants are described below by way of example:

According to the first modification scheme, the interaction method is realized by the vehicle, but the preset accident scene library is stored in the cloud server. In implementation, after the vehicle receives the accident notification message from the accident sensor and/or the user, accident scene information from the vehicle-mounted sensor and/or accident supplementary information from the user are obtained, a preset accident scene library is obtained from the cloud server, accident responsibility setting reference information is determined from the preset accident scene library according to the accident scene information and/or the accident supplementary information, and the accident responsibility setting reference information is notified to the user through the vehicle-mounted man-machine interaction device. Therefore, the unified management of the preset accident scene library used by different vehicles can be realized by storing the preset accident scene library in the cloud server, and the preset accident scene library is not acquired by the vehicle without accidents, so that the memory of the vehicle without accidents is not occupied, and the local storage space of the vehicle without accidents is protected.

According to the second modification scheme, the interaction method is realized by combining the vehicle and the cloud server, and the preset accident scene library is stored in the cloud server. In the implementation, after the vehicle receives the accident notification message from the accident sensor and/or the user, accident site information from the vehicle-mounted sensor and/or accident supplementary information from the user are obtained, then the accident site information and/or the accident supplementary information are sent to the cloud server, the cloud server determines accident responsibility determination reference information from a locally stored preset accident scene library according to the accident site information and/or the accident supplementary information, the accident responsibility determination reference information is returned to the vehicle, and the vehicle notifies the user through the vehicle-mounted man-machine interaction device. In this way, by storing the preset accident scene library in the cloud server and performing the related operation of determining the accident responsibility reference information from the preset accident scene library by the cloud server, the working pressure of the vehicle can be reduced while saving the local storage space of the vehicle.

It should be noted that, in the foregoing, the cloud server may send the accident responsibility fixing reference information to the vehicle only as one possible implementation manner, and in another possible implementation manner, the cloud server may also send the accident responsibility fixing reference information to the user directly, for example, the cloud server sends the accident responsibility fixing reference information to the user device registered with the current vehicle, and the accident responsibility fixing reference information is presented to the user through the user device. Or in another possible implementation manner, the cloud server sends the accident responsibility fixing reference information to the vehicle so as to forward the accident responsibility fixing reference information to the user through the vehicle, and meanwhile, the accident responsibility fixing reference information is notified to the user through the user equipment, so that the situation that the user is not notified late due to the failure of the notification link when only one notification mode is adopted can be avoided, and the accident responsibility fixing reference information is effectively ensured to be successfully notified to the user. It should be appreciated that there are many possible notification modes, and this is not explicitly recited herein.

In a third modification, the interaction method is implemented by a user device, and the user device can be a mobile phone, an iPad, a tablet personal computer or the like. In the implementation, an auxiliary responsibility fixing APP is deployed in the user equipment, after an accident is determined, a user can enter an auxiliary responsibility fixing interface by clicking the auxiliary responsibility fixing APP, further, a background application starts an inquiry operation on the auxiliary responsibility fixing interface according to a pre-configured process, the user is guided to input needed accident supplementary information step by step, accident responsibility fixing reference information is determined from a locally stored pre-set accident scene library according to the accident supplementary information, and then the user is notified through interaction with the user. The interaction mode between the user equipment and the user may be displayed to the user through an auxiliary responsibility interface, or may be broadcasted to the user through a voice mode, or may be other modes, which is not limited in particular. In the third modification, the whole interaction flow can be completed independently through the user equipment, and comprehensive accident supplementary information can be obtained by guiding the user step by step, so that the accuracy of auxiliary responsibility determination can be ensured even if the actual acquisition content of the vehicle is not referred to.

It should be noted that, in a further modification of the third modification, the preset accident scene library may also be stored in a non-user device, for example, in a cloud server or a vehicle, and the preset accident scene library is obtained through interaction between the user device and the cloud server or the vehicle, which is not limited in particular in the embodiment of the present application. In addition, the user device may also notify the user of the accident responsibility fixing reference information through other manners, for example, the accident responsibility fixing reference information is sent to the vehicle, and displayed to the user or broadcasted to the user by the vehicle, which is not limited in particular by the embodiment of the present application.

The fourth modification scheme is that the interaction method is jointly realized by the user equipment and the cloud server, and the preset accident scene library is stored in the cloud server. In the implementation, after the accident happens, a user can enter an auxiliary responsibility fixing interface by clicking an auxiliary responsibility fixing APP, a background application starts a query operation on the auxiliary responsibility fixing interface according to a pre-configured process, the user is guided to input needed accident supplementary information step by step, then the accident supplementary information is sent to a cloud server, the cloud server determines accident responsibility fixing reference information from a locally stored pre-set accident scene library according to the accident supplementary information, the accident responsibility fixing reference information is returned to user equipment, and the user equipment informs the user of the accident responsibility fixing reference information. Therefore, the storage space of the user equipment can be saved, and the working pressure of the user equipment can be reduced by storing the preset accident scene library in the cloud server and executing the related operation of determining the accident responsibility reference information from the preset accident scene library by the cloud server.

In a fifth modification, the interaction method is jointly implemented by the vehicle, the cloud server and the user equipment, and the preset accident scene library is stored in the cloud server. In implementation, after the vehicle acquires accident scene information from the vehicle-mounted sensor, the accident scene information is sent to the cloud server, the cloud server inquires a locally stored preset accident scene library, if the accident scene information is enough, accident responsibility setting reference information is determined by directly combining the accident scene information and the preset accident scene library, and then the accident responsibility setting reference information is sent to a user through the vehicle and/or user equipment. Otherwise, if the cloud server determines that the accident scene information is insufficient, the cloud server acquires the accident supplementary information from the user through interaction with the user equipment, further determines accident responsibility-defining reference information by combining the accident scene information, the accident supplementary information and a preset accident scene library, and sends the accident responsibility-defining reference information to the user through the vehicle and/or the user equipment. Therefore, the vehicle acquires related accident information, the cloud server executes the interaction method, and the user equipment realizes the interaction operation with the user, so that the whole interaction flow can be split into three devices, and compared with the mode of completing the whole interaction flow by one device or two devices, the working pressure of each device can be reduced.

It should be noted that many possible modifications are possible, and this is not explicitly shown in the embodiments of the present application.

It should be noted that the names of the above information are merely examples, and any information may change the names thereof along with the evolution of the communication technology, and no matter how the names change, the information falls within the protection scope of the present application as long as the meaning of the information is the same as that of the information of the present application.

The scheme provided by the application is mainly introduced from the interaction angle among the network elements. It will be appreciated that, in order to achieve the above-mentioned functions, each network element includes a corresponding hardware structure and/or software module for performing each function. Those of skill in the art will readily appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as hardware or combinations of hardware and computer software. Whether a function is implemented as hardware or computer software driven hardware depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.

According to the foregoing method, fig. 5 is a schematic structural diagram of an interaction device according to an embodiment of the present application, where the interaction device may be the interaction device 110 shown in fig. 1, or may be a chip or a circuit, for example, a chip or a circuit disposed in the interaction device 110. As shown in fig. 5, the interaction device 500 includes a processor 501, a memory 502, and a transceiver 503. Further, the interaction device 500 may further comprise a bus system, wherein the processor 501, the memory 502 and the transceiver 503 are connected by the bus system.

It should be appreciated that the processor 501 may be a chip. For example, the processor 501 may be a field programmable gate array (field programmable GATE ARRAY, FPGA), an Application Specific Integrated Chip (ASIC), a system on chip (SoC), a central processing unit (central processor unit, CPU), a network processor (network processor, NP), a digital signal processing circuit (DIGITAL SIGNAL processor, DSP), a microcontroller (micro controller unit, MCU), a programmable controller (programmable logic device, PLD) or other integrated chip.

In implementation, the steps of the above method may be performed by integrated logic circuitry in hardware or instructions in software in the processor 501. The steps of a method disclosed in connection with the embodiments of the present application may be embodied directly in hardware processor execution or in a combination of hardware and software modules in the processor 501. The software modules may be located in a random access memory, flash memory, read only memory, programmable read only memory, or electrically erasable programmable memory, registers, etc. as well known in the art. The storage medium is located in a memory 502, and the processor 501 reads information in the memory 502 and, in combination with its hardware, performs the steps of the method described above.

It should be noted that the processor 501 in the embodiment of the present application may be an integrated circuit chip with signal processing capability. In implementation, the steps of the above method embodiments may be implemented by integrated logic circuits of hardware in a processor or instructions in software form. The processor may be a general purpose processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic, or discrete hardware components. The disclosed methods, steps, and logic blocks in the embodiments of the present application may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of the method disclosed in connection with the embodiments of the present application may be embodied directly in the execution of a hardware decoding processor, or in the execution of a combination of hardware and software modules in a decoding processor. The software modules may be located in a random access memory, flash memory, read only memory, programmable read only memory, or electrically erasable programmable memory, registers, etc. as well known in the art. The storage medium is located in a memory, and the processor reads the information in the memory and, in combination with its hardware, performs the steps of the above method.

It will be appreciated that the memory 502 in embodiments of the application can be either volatile memory or nonvolatile memory, or can include both volatile and nonvolatile memory. The nonvolatile memory may be a read-only memory (ROM), a Programmable ROM (PROM), an erasable programmable ROM (erasable PROM), an electrically erasable programmable EPROM (EEPROM), or a flash memory. The volatile memory may be random access memory (random access memory, RAM) which acts as external cache memory. By way of example, and not limitation, many forms of RAM are available, such as static random access memory (STATIC RAM, SRAM), dynamic random access memory (DYNAMIC RAM, DRAM), synchronous Dynamic Random Access Memory (SDRAM), double data rate synchronous dynamic random access memory (double DATA RATE SDRAM, DDR SDRAM), enhanced synchronous dynamic random access memory (ENHANCED SDRAM, ESDRAM), synchronous link dynamic random access memory (SYNCHLINK DRAM, SLDRAM), and direct memory bus random access memory (direct rambus RAM, DR RAM). It should be noted that the memory of the systems and methods described herein is intended to comprise, without being limited to, these and any other suitable types of memory.

In the case where the interaction device 500 corresponds to the interaction device in the above-described method, the memory 502 is configured to store instructions, and the processor 501 is configured to execute the instructions stored in the memory 502 to invoke the transceiver 503 to implement the relevant aspects of the method corresponding to any one or more of the above-described methods shown in fig. 2 to 4.

When the interaction device 500 is the interaction device, the processor 501 controls the transceiver 503 to implement the following operations by calling the computer program in the memory 502: and receiving the accident notification message, sending a first prompt message to the user, receiving first accident supplementary information sent by the user according to the first prompt message, and further sending accident responsibility fixing reference information to the user according to the first accident supplementary information.

The concepts related to the technical solution provided by the embodiments of the present application related to the interaction device 500, explanation and detailed description and other steps refer to the descriptions of the foregoing methods or other embodiments, and are not repeated herein.

Based on the above embodiments and the same conception, fig. 6 is a schematic structural diagram of another interaction device according to an embodiment of the present application, and as shown in fig. 6, the interaction device 600 may be the aforementioned interaction device, or may be a chip or a circuit, for example, a chip or a circuit disposed in the interaction device.

As shown in fig. 6, the interaction device 600 may include a processing unit 601 and a transceiver unit 602, configured to implement steps performed by the interaction device in any one or more of the corresponding methods shown in fig. 2 to 4. Specifically, when the interactive apparatus 600 is the interactive apparatus, the transceiver 602 receives the accident notification message, sends the first prompting message to the user, further receives the first accident supplementary information sent by the user according to the first prompting message, and sends the accident responsibility defining reference information to the user according to the first accident supplementary information under the control of the processing unit 601.

The transceiver unit 602 may be a transmitting unit or a transmitter when transmitting information, the transceiver unit 602 may be a receiving unit or a receiver when receiving information, the transceiver unit 602 may be a transceiver, the transmitter or the receiver may be a radio frequency circuit, when the interaction device 600 includes a storage unit, the storage unit is used to store computer instructions, the processing unit 601 is communicatively connected to the storage unit, and by executing the computer instructions stored by the storage unit, the interaction device 600 may be used to perform the method performed by the interaction device in fig. 2 or the method performed by the responsibility analyzer and the man-machine interaction device in fig. 3 or 4. The processing unit 601 may be a general purpose Central Processing Unit (CPU), a microprocessor, and an Application SPECIFIC INTERGRATED Circuit (ASIC).

When the interaction device 600 is a chip, the transceiver 602 may be an input and/or output interface, a pin or a circuit, etc. The processing unit 601 may execute the computer-executable instructions stored in the storage unit, so that the chip in the interaction device 600 performs the method performed by the interaction device in fig. 2, or performs the method performed by the responsibility analyzer and the man-machine interaction device in fig. 3 or fig. 4. Alternatively, the storage unit is a storage unit in the chip, such as a register, a cache, etc., and the storage unit may also be a storage unit located outside the chip in the interaction device 600, such as a Read Only Memory (ROM) or other type of static storage device that can store static information and instructions, a random access Memory (Random Access Memory, RAM), etc.

The concepts related to the technical solutions provided by the embodiments of the present application related to the interaction device 600, explanation and detailed description and other steps refer to the descriptions of the foregoing methods or other embodiments, and are not repeated herein.

It should be understood that the above division of the units of the interaction device 600 is merely a division of logic functions, and may be fully or partially integrated into one physical entity or may be physically separated. In an embodiment of the present application, the transceiver unit 602 may be implemented by the transceiver 503 of fig. 5, and the processing unit 601 may be implemented by the processor 501 of fig. 5.

According to a method provided by an embodiment of the present application, the present application also provides a computer program product, including: computer program code which, when run on a computer, causes the computer to perform the method of any of the embodiments shown in fig. 2 to 4.

According to the method provided by the embodiment of the present application, the present application further provides a computer readable storage medium storing a program code, which when executed on a computer, causes the computer to perform the method of any one of the embodiments shown in fig. 2 to 4.

According to the method provided by the embodiment of the application, the application also provides an interaction system which comprises the accident sensor, the responsibility analyzer, the man-machine interaction device and the vehicle-mounted display screen, or comprises the accident sensor, the responsibility analyzer, the man-machine interaction device, the vehicle-mounted sensor and the vehicle-mounted display screen.

According to the method provided by the embodiment of the application, the application further provides terminal equipment comprising the interaction device.

In one possible implementation, the terminal device is a vehicle.

According to the method provided by the embodiment of the application, the interactive system comprises the cloud server and the vehicle, the vehicle sends the first prompt message to the user after receiving the accident notification message, receives the first accident supplementary information sent by the user according to the first prompt message, sends the first accident supplementary message to the cloud server, and the cloud server sends the accident responsibility fixing reference information to the vehicle according to the first accident supplementary information, and the vehicle forwards the accident responsibility fixing reference information to the user.

According to the method provided by the embodiment of the application, the interactive system comprises the cloud server and the user equipment, the user equipment sends a first prompt message to the user after receiving the accident notification message, receives first accident supplementary information sent by the user according to the first prompt message, sends the first accident supplementary message to the cloud server, and the cloud server sends accident responsibility fixing reference information to the user equipment according to the first accident supplementary information, and the user equipment forwards the accident responsibility fixing reference information to the user.

According to the method provided by the embodiment of the application, the interactive system comprises a vehicle, a cloud server and user equipment, wherein after the vehicle receives the accident notification message, the vehicle sends the accident notification message to the cloud server, the cloud server sends a first prompt message to the user equipment according to the accident notification message, the user equipment forwards the first prompt message to the user, receives first accident supplementary information sent by the user according to the first prompt message, and further sends the first accident supplementary message to the cloud server, the cloud server sends accident responsibility-defining reference information to the vehicle and/or the user equipment according to the first accident supplementary information, and the vehicle and/or the user equipment forwards the accident responsibility-defining reference information to the user.

In the above embodiments, it may be implemented in whole or in part by software, hardware, firmware, or any combination thereof. When implemented in software, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When the computer instructions are loaded and executed on a computer, the processes or functions described in accordance with embodiments of the present application are produced in whole or in part. The computer may be a general purpose computer, a special purpose computer, a computer network, or other programmable apparatus. The computer instructions may be stored in a computer-readable storage medium or transmitted from one computer-readable storage medium to another computer-readable storage medium, for example, the computer instructions may be transmitted from one website, computer, server, or data center to another website, computer, server, or data center by a wired (e.g., coaxial cable, fiber optic, digital subscriber line (digital subscriber line, DSL)) or wireless (e.g., infrared, wireless, microwave, etc.). The computer readable storage medium may be any available medium that can be accessed by a computer or a data storage device such as a server, data center, etc. that contains an integration of one or more available media. The usable medium may be a magnetic medium (e.g., a floppy disk, a hard disk, a magnetic tape), an optical medium (e.g., a high-density digital video disc (digital video disc, DVD)), or a semiconductor medium (e.g., a solid-state disk (solid-state drive STATE DRIVE, SSD)), or the like.

Claims

1. An interaction method, comprising:

receiving an accident notification message;

Sending a first prompt message to a user, wherein the first prompt message is used for indicating the user to send first accident supplementary information;

receiving the first incident supplemental information from the user;

And sending accident responsibility-defining reference information to the user according to the first accident supplementary information.

2. The method of claim 1, wherein the receiving the incident notification message comprises:

the accident notification message is received from the user and/or accident sensor.

3. A method according to claim 1 or 2, wherein the incident responsibility-defining reference information is determined from the first incident supplementary information in a pre-set incident scene library.

4. The method of claim 3, wherein the preset accident scene library includes correspondence between accident information corresponding to a plurality of accident types and accident responsibility assignment reference information;

The accident responsibility assignment reference information is determined in a preset accident scene library according to the first accident supplemental information, and comprises the following steps:

And determining a target accident type matched with the first accident supplemental information in the preset accident scene library, determining accident responsibility fixing reference information corresponding to the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information when the first accident supplemental information is not less than the accident information corresponding to the target accident type, and sending the accident responsibility fixing reference information corresponding to the first accident supplemental information to the user.

5. The method of any one of claims 1 to 4, wherein prior to the sending of accident responsibility reference information to the user, further comprising:

And sending a second prompt message to the user, wherein the second prompt message is used for indicating the user to send second accident supplemental information.

6. The method of any of claims 1 to 5, further comprising, after the receiving the incident notification message, before the sending the first alert message to the user:

and acquiring accident scene information acquired by the vehicle-mounted sensor.

7. The method of claim 6, wherein after the acquiring the accident scene information collected by the in-vehicle sensor and before the sending the first prompting message to the user, further comprises:

And determining a target accident type matched with the accident scene information in a preset accident scene library, and determining that the accident scene information is less than accident information corresponding to the target accident type.

8. The method of claim 7, wherein the method further comprises:

if the accident scene information is not less than the accident information corresponding to the target accident type, determining accident responsibility fixing reference information corresponding to the accident scene information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information in the preset accident scene library, and sending the accident responsibility fixing reference information corresponding to the accident scene information to the user.

9. The method according to any one of claims 6 to 8, wherein said sending accident responsibility assignment reference information to the user based on the first accident supplemental information comprises:

And determining the accident responsibility-defining reference information from the preset accident scene library according to the accident scene information and the first accident supplementary information, and sending the accident responsibility-defining reference information to the user.

10. The method of claim 9, wherein said determining said incident responsibility-defining reference information from said pre-set incident scene library comprises:

And determining a target accident type matched with the accident scene information and the first accident supplemental information in the preset accident scene library, and determining accident responsibility fixing reference information corresponding to the accident scene information and the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information when the accident scene information and the first accident supplemental information are not less than the accident information corresponding to the target accident type.

11. The method of any one of claims 6 to 10, wherein the incident scene information includes image information comprising one or more images from one or more of a camera sensor, a radar sensor, or a vehicle recorder.

12. The method according to any one of claims 1 to 11, wherein accident scene information, accident supplementary information and the accident responsibility-defining reference information satisfy any one of the following:

when the accident type is a rear-end accident, if the accident scene information and/or the accident supplemental information are/is used for indicating one or more of the following accident causes, the accident responsibility-defining reference information is used for indicating the opponent responsibility: accident caused by the sliding of the opponent, accident caused by the overquick speed or the lack of concentration of the opponent, accident caused by the reversing of the opponent, accident caused by the stopping of the opponent, and accident caused by the improper placement of the opponent fault warning sign;

When the accident type is a lane-changing overtaking accident, if the accident scene information and/or the accident supplemental information are/is used for indicating one or more of the following accident reasons, the accident responsibility-defining reference information is used for indicating the opponent responsibility: the method comprises the following steps of (1) causing accidents by passing a curve on the other side, causing accidents by passing a narrow bridge on the other side, causing accidents by passing the other side from the right front on a road without a central line or a bidirectional single lane, causing accidents by passing vehicles running in lane lines without passing the other side when the other side passes the lane, causing accidents by passing the other side and turning around the front, causing accidents by passing the other side and passing the front and causing accidents by passing the other side and meeting the opposite incoming vehicles;

When the accident type is an up-down slope accident, if the accident scene information and/or the accident supplemental information are/is used for indicating one or more of the following accident reasons, the accident responsibility-defining reference information is used for indicating the opponent responsibility: the other party does not let the vehicle going on the uphill or downhill when the uphill or downhill road section without central isolation equipment or central line goes down, so that accidents are caused; the other party does not let the downhill vehicle which has run to the midway cause accidents when the other party does not have central isolation equipment or does not have a central line to go up and down the slope;

When the accident type is a turn-around accident, if the accident scene information and/or the accident supplemental information are/is used for indicating one or more of the following accident reasons, the accident responsibility fixing reference information is used for indicating the responsibility of the opposite party: the other side does not avoid the straight running vehicle when turning around, and the other side causes accidents when turning around the place with the marks and the marks for prohibiting turning around, the sidewalk, the bridge, the bucket, and the tunnel.

13. The method of any one of claims 1 to 12, wherein the incident responsibility reference information comprises one or more of:

accident responsibility determining reference results, accident responsibility determining reference basis, maintenance advice, maintenance price reference, nearby maintenance point information, trailer advice, trailer contact, nearby accident claim center information, nearby temporary parking point information.

14. The method of claim 13, wherein the method further comprises:

Acquiring vehicle state information from a vehicle-mounted sensor;

Determining the fault degree of the vehicle according to the vehicle state information;

When the degree of the failure of the vehicle does not affect the running of the vehicle, generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, suggested maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information;

When the degree of the failure of the vehicle affects the running of the vehicle, generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, a suggested trailer, the trailer connection mode, suggested maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information.

15. An interaction device comprising a processor, a transceiver and a memory, the memory storing computer program instructions, the processor executing the computer program instructions to implement the method of any one of claims 1 to 14 by invoking the transceiver.

16. An interaction device, comprising a processing unit and a transceiver unit, wherein the transceiver unit is used for:

receiving an accident notification message;

receiving the first incident supplemental information from the user;

17. The apparatus of claim 16, wherein the transceiver unit is specifically configured to:

18. The apparatus according to claim 16 or 17, wherein the incident responsibility reference information is determined from the first incident supplemental information in a pre-set incident scene library.

19. The apparatus of claim 18, wherein the preset accident scene library includes correspondence between accident information corresponding to a plurality of accident types and accident responsibility assignment reference information;

The processing unit is specifically configured to: determining a target accident type matched with the first accident supplemental information in the preset accident scene library, and determining accident responsibility fixing reference information corresponding to the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information when the first accident supplemental information is not less than the accident information corresponding to the target accident type;

The receiving and transmitting unit is specifically configured to: and sending accident responsibility fixing reference information corresponding to the first accident supplemental information to the user.

20. The apparatus according to any one of claims 16 to 19, wherein the transceiver unit, prior to sending accident responsibility reference information to the user, is further configured to:

21. The apparatus according to any one of claims 16 to 20, wherein the transceiver unit, after receiving the incident notification message, is further configured to, before sending the first alert message to the user:

22. The apparatus of claim 21, wherein after the transceiver unit obtains the incident scene information collected by the in-vehicle sensor, the processing unit is further configured to:

23. The apparatus of claim 22, wherein the processing unit is further to:

24. The apparatus according to any one of claims 21 to 23, wherein the processing unit is specifically configured to:

And determining the accident responsibility-defining reference information from the preset accident scene library according to the accident scene information and the first accident supplementary information.

25. The apparatus of claim 24, wherein the processing unit is specifically configured to:

26. The apparatus of any one of claims 21 to 25, wherein the incident scene information comprises image information comprising one or more images from one or more of a camera sensor, a radar sensor, or a vehicle recorder.

27. The apparatus according to any one of claims 16 to 26, wherein accident scene information, accident supplemental information and the accident responsibility fixing reference information satisfy any one of the following:

28. The apparatus of any one of claims 16 to 27, wherein the incident responsibility reference information comprises one or more of:

29. The apparatus of claim 28, wherein the device comprises,

The transceiver unit is further configured to: acquiring vehicle state information from a vehicle-mounted sensor;

The processing unit is further configured to: determining the fault degree of the vehicle according to the vehicle state information; when the degree of the failure of the vehicle does not affect the running of the vehicle, generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, suggested maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information; when the degree of the failure of the vehicle affects the running of the vehicle, generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, a suggested trailer, the trailer connection mode, suggested maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information.

30. A terminal device comprising interaction means for performing the method of any one of claims 1 to 14.

31. An interactive system, characterized by comprising a responsibility analyzer and a man-machine interaction device;

The responsibility-defining analyzer is used for receiving the accident notification message;

the man-machine interaction device is used for sending a first prompt message to a user and receiving first event supplementary information from the user, wherein the first event supplementary information is sent by the user according to the first prompt message;

The responsibility-defining analyzer is further configured to determine responsibility-defining reference information of the accident according to the first accident supplemental information;

the man-machine interaction device is further used for sending the accident responsibility-defining reference information to the user.

32. The system of claim 31, wherein the human-machine interactor is further to:

the incident notification message is received from the user and sent to the responsibility analyzer.

33. The system of claim 31 or 32, further comprising an accident sensor;

the accident sensor is used for sending the accident notification message to the responsibility-defining analyzer after sensing the accident.

34. The system according to any one of claims 31 to 33, wherein the responsibility analyzer is specifically configured to:

and determining the accident responsibility-defining reference information in a preset accident scene library according to the first accident supplementary information.

35. The system of claim 34, wherein the preset accident scene library includes correspondence between accident information corresponding to a plurality of accident types and accident responsibility assignment reference information;

the responsibility analyzer is specifically configured to:

36. The system of any one of claims 31 to 35, wherein the human-machine-interactor is further configured to, prior to sending incident responsibility reference information to the user:

37. The system of any one of claims 31 to 36, further comprising an onboard sensor;

The vehicle-mounted sensor is used for collecting accident scene information;

the responsibility analyzer is specifically configured to: and determining the accident responsibility-defining reference result according to the accident scene information and the first accident supplementary information.

38. The system of claim 37, wherein the responsibility-determining analyzer, prior to determining the accident responsibility-determining reference result based on the accident scene information and the first accident supplemental information, is further configured to:

39. The system of claim 38, wherein the responsibility analyzer is further configured to:

40. The system of any one of claims 37 to 39, wherein the responsibility analyzer is specifically configured to:

41. The system of claim 40, wherein the responsibility analyzer is operative with:

And determining a target accident type matched with the accident scene information and the first accident supplemental information in the preset accident scene library, determining accident responsibility fixing reference information corresponding to the accident scene information and the first accident supplemental information according to the corresponding relation between the accident information corresponding to the target accident type and the accident responsibility fixing reference information when the accident scene information and the first accident supplemental information are not less than the accident information corresponding to the target accident type, and sending the accident responsibility fixing reference information corresponding to the accident scene information and the first accident supplemental information to the user.

42. The system of any one of claims 37 to 41, wherein the incident scene information includes image information comprising one or more images from one or more of a camera sensor, a radar sensor, or a vehicle recorder.

43. The system of any one of claims 31 to 42, wherein incident scene information, incident supplemental information, and the incident responsibility-defining reference information satisfy any of:

44. The system of any one of claims 31 to 43, wherein the incident responsibility reference information comprises one or more of:

45. The system of claim 44, further comprising an onboard sensor;

the vehicle-mounted sensor is used for collecting vehicle state information;

The responsibility analyzer is further configured to: determining the fault degree of the vehicle according to the vehicle state information; when the degree of the failure of the vehicle does not affect the running of the vehicle, generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, suggested maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information; when the degree of the failure of the vehicle affects the running of the vehicle, generating accident responsibility fixing reference information according to the accident responsibility fixing reference result, the accident responsibility fixing reference basis, a suggested trailer, the trailer connection mode, suggested maintenance, the maintenance price reference, the nearby maintenance point information, the nearby accident claim center information and the nearby temporary parking point information.

46. A computer readable storage medium, characterized in that the computer readable storage medium stores a computer program which, when run, implements the method of any one of claims 1 to 14.