CN118195585A

CN118195585A - Equipment maintenance method, system and storage medium

Info

Publication number: CN118195585A
Application number: CN202410399919.6A
Authority: CN
Inventors: 蒋志伟; 刘凯雯; 吴振廷; 郭勇杰; 程文广
Original assignee: Fulian Yuzhan Technology Shenzhen Co Ltd
Current assignee: Fulian Yuzhan Technology Shenzhen Co Ltd
Priority date: 2024-04-01
Filing date: 2024-04-01
Publication date: 2024-06-14

Abstract

The embodiment of the application provides a device maintenance method, a system and a storage medium, wherein the method comprises the following steps: acquiring equipment operation information of a target machine; the equipment operation information comprises at least one of operation state information, alarm information and operation parameter information of the target machine; generating a maintenance work order of the target machine based on the equipment operation information of the target machine, and sending the maintenance work order to at least one second electronic equipment; recording the maintenance work order to a task list of target second electronic equipment based on the response message when the response message of the maintenance work order is received, and generating maintenance record information; and the response message carries the identification information of the target second electronic equipment. So as to improve the maintenance efficiency.

Description

Equipment maintenance method, system and storage medium

Technical Field

The application relates to the technical field of intelligent control, in particular to a device maintenance method, a device maintenance system and a storage medium.

Background

In general, a plurality of machines are configured in a factory to perform production and operation, and in the case that a plurality of machines need to perform operation and production, maintenance and overhaul of each machine are related to the production efficiency and operation efficiency of each machine.

In the above description, the maintenance and the overhaul time can be set for each machine, but in the case of a large number of machine generation, the maintenance, the repair and the overhaul time for each machine needs to consume a large amount of manpower, and the efficiency is low. In addition, the maintenance work orders and the maintenance work orders cannot be timely distributed to operation and maintenance personnel in the process, so that the maintenance efficiency of the machine is low.

Disclosure of Invention

In view of the above, the present application provides a method, a system and a storage medium for equipment maintenance, which are beneficial to solving the problem of low equipment maintenance efficiency in the prior art.

In a first aspect, an embodiment of the present application provides an apparatus maintenance method applied to a first electronic apparatus, where the method includes:

Acquiring equipment operation information of a target machine; the equipment operation information comprises at least one of operation state information, alarm information and operation parameter information of the target machine;

Generating a maintenance work order of the target machine based on the equipment operation information of the target machine, and sending the maintenance work order to at least one second electronic equipment;

Recording the maintenance work order to a task list of target second electronic equipment based on the response message when the response message of the maintenance work order is received, and generating maintenance record information; and the response message carries the identification information of the target second electronic equipment.

In a possible implementation manner of the first aspect, the method further includes:

Receiving maintenance starting information sent by the target second electronic equipment, and updating the maintenance record information based on the maintenance starting information;

And responding to the maintenance verification request message sent by the target second electronic equipment, when the maintenance of the target machine is determined to be completed, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order.

In a possible implementation manner of the first aspect, the generating the maintenance work order of the target machine based on the device operation information of the target machine includes:

if the equipment operation information of the target machine station comprises alarm information, generating a maintenance work order of the target machine station; or alternatively

If the equipment operation information of the target machine comprises operation state information and the operation state information characterizes the abnormal operation of the target machine, generating a maintenance work order of the target machine; or alternatively

If the equipment operation information of the target machine station comprises operation parameter information and the operation parameter information is abnormal, generating a maintenance work order of the target machine station.

In a possible implementation manner of the first aspect, the generating the target machine station maintenance work order based on the device operation information of the target machine station includes:

If the equipment operation information of the target machine station comprises operation state information and operation parameter information, the operation state information represents that the target machine station operates normally, the operation parameter information is not abnormal, and when the operation time of the target machine station reaches the preset maintenance time, a maintenance work order of the target machine station is generated.

In a possible implementation manner of the first aspect, the sending the maintenance work order to at least one second electronic device includes:

and recording the maintenance work list to a public task list with a first priority, and sending the public task list with the first priority to at least one second electronic device with the first priority.

In a possible implementation manner of the first aspect, when receiving a response message of the maintenance work order, recording the maintenance work order to a task list of the target second electronic device based on the response message, and generating maintenance record information includes:

and when receiving the response message of the maintenance work order, recording the maintenance work order to a task list of the target second electronic equipment based on the response message, deleting the maintenance work order recorded in the public task list of the first priority, and generating maintenance record information.

And if the confirmation receiving response message of the maintenance work order sent by the target second electronic equipment is received, recording the maintenance work order to a task list of the target second electronic equipment based on the confirmation receiving response message, and generating maintenance record information.

In a possible implementation manner of the first aspect, before the recording the maintenance work order to the task list of the target second electronic device based on the response message when the response message of the maintenance work order is received, and generating maintenance record information, the method further includes:

If the response message of confirmation receiving of the maintenance work order sent by the at least one second electronic device is not received within the first preset time, the maintenance work order is sent to at least one third electronic device;

when receiving the response message of the maintenance work order, recording the maintenance work order to a task list of the target second electronic device based on the response message, and generating maintenance record information comprises the following steps:

When a dispatching response message of the maintenance work order sent by the third electronic device is received, recording the maintenance work order to a task list of the target second electronic device according to the identification information of the target second electronic device contained in the dispatching response message of the maintenance work order; the maintenance work order dispatching response message carries identification information of the target second electronic equipment;

and if the response message of confirming the receipt of the maintenance work order sent by the target second electronic equipment is received, generating maintenance record information.

In a possible implementation manner of the first aspect, the maintenance start information includes machine identification information, identification information of maintenance personnel, and maintenance start time information.

In a possible implementation manner of the first aspect, the receiving the maintenance start information sent by the target second electronic device, and updating the maintenance record information based on the maintenance start information includes:

Receiving maintenance starting information sent by the target second electronic equipment, and determining whether the equipment identification information in the maintenance starting information is correct or not based on the identification information of the target equipment;

if the information is correct, updating the maintenance record information based on the maintenance starting time information in the maintenance starting information;

And if the feedback information is incorrect, sending incorrect feedback information of the maintenance machine to the target second electronic equipment.

In a possible implementation manner of the first aspect, the responding to the maintenance verification request message sent by the target second electronic device, when determining that the maintenance of the target machine is completed, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order includes:

Responding to the maintenance verification request message sent by the target second electronic equipment to acquire the equipment operation information of the target machine again;

and if the normal operation of the target machine is determined based on the re-acquired equipment operation information of the target machine, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order.

When the maintenance work order is a maintenance work order, responding to maintenance verification request information sent by the target second electronic equipment, and when the maintenance of the target machine is completed and the maintenance verification request information does not contain fault processing information, sending a prompt message for recording the fault processing information to the target second electronic equipment;

and receiving fault processing information sent by the target second electronic equipment, updating the maintenance record information based on the fault processing information and maintenance completion time, and closing the maintenance work order.

In a possible implementation manner of the first aspect, when the maintenance work order is a maintenance work order, responding to a maintenance verification request message sent by the target second electronic device, and when it is determined that maintenance of the target machine is completed and no fault handling information is included in the maintenance verification request message, sending a prompt message for recording the fault handling information to the target second electronic device includes:

when the maintenance work order is a maintenance work order, responding to maintenance verification request information sent by the target second electronic equipment, and determining abnormal information of the target machine based on equipment operation information of the target machine when the maintenance of the target machine is determined to be completed;

When the abnormal information of the target machine is a first risk level, the current abnormal information of the target machine is the same as the previous n times of abnormal information, and the maintenance verification request message does not include fault processing information, a prompt message for recording the fault processing information is sent to the target second electronic equipment; n is an integer greater than 0;

Or alternatively

When the abnormal information of the target machine is of a second risk level, the current abnormal information of the target machine is the same as the previous m abnormal information, and the maintenance verification request message does not include fault processing information, sending a prompt message for recording the fault processing information to the target second electronic equipment; wherein n is different from m in value, and m is an integer greater than 0.

when the abnormal information of the target machine is the third risk level, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order; or alternatively

When the abnormal information of the target machine is a first risk level and the current abnormal information of the target machine is different from the previous n times of abnormal information, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order; or alternatively

And when the abnormal information of the target machine is the second risk level and the current abnormal information of the target machine is different from the previous m times of abnormal information, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order.

In a possible implementation manner of the first aspect, the responding to the maintenance verification request message sent by the target second electronic device, after determining that maintenance of the target machine is completed, updating the maintenance record information based on maintenance completion time of the target machine, and closing the maintenance work order includes:

responding to the maintenance verification request message sent by the target second electronic equipment, and sending acceptance prompt information to third electronic equipment corresponding to the target second electronic equipment; the acceptance prompt information comprises the maintenance record information;

Receiving an acceptance response message sent by a third electronic device corresponding to the target second electronic device, updating the maintenance record information based on the acceptance response message and the maintenance completion time of the target machine, and closing the maintenance work order; and the acceptance response message carries maintenance evaluation information.

and sending the state information of the maintenance work order to a third electronic device corresponding to the target second electronic device.

In a second aspect, an embodiment of the present application provides an apparatus maintenance system, including a first electronic apparatus, a second electronic apparatus; wherein,

The first electronic equipment is used for acquiring equipment operation information of the target machine; the equipment operation information comprises at least one of operation state information, alarm information and operation parameter information of the target machine;

Generating a maintenance work order of the target machine based on the equipment operation information of the target machine, and sending the maintenance work order to at least one second electronic equipment; the maintenance work order is recorded with maintenance contents of the target machine;

Recording the maintenance work order to a task list of target second electronic equipment based on the response message when the response message of the maintenance work order is received, and generating maintenance record information; the response message carries identification information of the target second electronic equipment; the target second electronic device is a second electronic device for receiving the maintenance work order; the maintenance record information is recorded with information of a maintenance work order and information of a target second electronic device;

the second electronic equipment is used for receiving the maintenance work order sent by the first electronic equipment;

And responding to the receiving operation of the dimension protection work order information, and sending a confirmation receiving response message of the dimension protection work order to the first electronic equipment.

In a possible implementation manner of the second aspect, the method further includes: a third electronic device; wherein,

The first electronic device is further configured to send the maintenance work order to at least one third electronic device if a response message of the maintenance work order sent by the at least one second electronic device is not received within a first preset time;

The third electronic device is used for receiving the maintenance work order sent by the first electronic device;

Responding to the sending operation of the maintenance work order information, acquiring the identification information of maintenance personnel, and sending a sending response message of the maintenance work order to the first electronic equipment; the maintenance work order dispatching response message carries identification information of maintenance personnel, so that the first electronic device can send the maintenance work order to target second electronic devices according to the maintenance work order dispatching response message; the target second electronic device is a second electronic device corresponding to the identification information of the maintenance personnel;

The first electronic device is specifically configured to record, when receiving a dispatch response message of the maintenance work order sent by the third electronic device, the maintenance work order to a task list of the target second electronic device according to identification information of maintenance personnel included in the dispatch response message of the maintenance work order; the maintenance work order dispatching response message carries identification information of maintenance personnel; the target second electronic device is a second electronic device corresponding to the identification information of the maintenance personnel;

In a third aspect, an embodiment of the present application provides a computer readable storage medium, where the computer readable storage medium includes a stored program, where the program when executed controls a device in which the computer readable storage medium is located to perform the method of any one of the first aspects.

By adopting the scheme provided by the embodiment of the application, the equipment operation information of the target machine station is obtained; the equipment operation information comprises at least one of operation state information, alarm information and operation parameter information of the target machine station; generating a maintenance work order of the target machine based on the equipment operation information of the target machine, and sending the maintenance work order to at least one second electronic equipment; when receiving a response message of the maintenance work order, recording the maintenance work order to a task list of the target second electronic equipment based on the response message, and generating maintenance record information; the response message carries identification information of the target second electronic device. That is, in the embodiment of the application, the first electronic device may acquire the device operation information of the target machine, generate the target machine dimension protection work order according to the device operation information of the target machine, and send the target machine dimension protection work order to at least one second electronic device, so that the dimension protection personnel may receive the target machine dimension protection work order through the second electronic device, and perform dimension protection on the target machine. Therefore, the first electronic equipment can automatically generate the maintenance work order of the target machine in time to send at least the second electronic equipment through the acquired equipment operation information of the target machine when the target machine is determined to be in maintenance, so that the target machine can be maintained in time, the operation reliability and stability of the target machine are improved, and the possibility of failure of the target machine is reduced. In addition, the first electronic equipment automatically monitors the equipment condition of the target machine, so that the maintenance cost and time of the target machine can be reduced, and the maintenance efficiency is improved. In addition, in the implementation of the application, the first electronic equipment is used for automatically monitoring the equipment operation condition of the target machine, so that the labor cost is greatly reduced, and the maintenance efficiency is further improved.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are needed in the embodiments will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present application, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

FIG. 1 is a schematic flow chart of a device maintenance method according to an embodiment of the present application;

FIG. 2 is a flowchart of another method for maintaining equipment according to an embodiment of the present application;

FIG. 3 is a flowchart of another method for maintaining equipment according to an embodiment of the present application;

FIG. 4 is a schematic flow chart of a device maintenance system according to an embodiment of the present application;

Fig. 5 is a schematic structural diagram of a first electronic device according to an embodiment of the present application;

fig. 6 is a schematic structural diagram of another first electronic device according to an embodiment of the present application;

Fig. 7 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

Detailed Description

For a better understanding of the technical solution of the present application, the following detailed description of the embodiments of the present application refers to the accompanying drawings.

It should be understood that the described embodiments are merely some, but not all, embodiments of the application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.

The terminology used in the embodiments of the application is for the purpose of describing particular embodiments only and is not intended to be limiting of the application. As used in this application and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.

It should be understood that the term "and/or" as used herein is merely one way of describing an association of associated objects, meaning that there may be three relationships, e.g., a and/or b, which may represent: the first and second cases exist separately, and the first and second cases exist separately. In addition, the character "/" herein generally indicates that the front and rear associated objects are an "or" relationship.

In the related art, when maintaining the machine, maintenance, repair and overhaul are required for each machine, so that more manpower is required to be consumed, and the efficiency is low. In addition, the maintenance work orders and the maintenance work orders cannot be timely distributed to operation and maintenance personnel in the process, so that the maintenance efficiency of the machine is low.

In view of the above problems, the embodiments of the present application provide a device maintenance method, a system, and a storage medium, where the method specifically includes: acquiring equipment operation information of a target machine; the equipment operation information comprises at least one of operation state information, alarm information and operation parameter information of the target machine station; generating a maintenance work order of the target machine based on the equipment operation information of the target machine, and sending the maintenance work order to at least one second electronic equipment; when receiving a response message of the maintenance work order, recording the maintenance work order to a task list of the target second electronic equipment based on the response message, and generating maintenance record information; the response message carries identification information of the target second electronic device. That is, in the embodiment of the application, the first electronic device may acquire the device operation information of the target machine, generate the target machine dimension protection work order according to the device operation information of the target machine, and send the target machine dimension protection work order to at least one second electronic device, so that the dimension protection personnel may receive the target machine dimension protection work order through the second electronic device, and perform dimension protection on the target machine. Therefore, the first electronic equipment can automatically generate the maintenance work order of the target machine in time to send at least the second electronic equipment through the acquired equipment operation information of the target machine when the target machine is determined to be in maintenance, so that the target machine can be maintained in time, the operation reliability and stability of the target machine are improved, and the possibility of failure of the target machine is reduced. In addition, the first electronic equipment automatically monitors the equipment condition of the target machine, so that the maintenance cost and time of the target machine can be reduced, and the maintenance efficiency is improved. In addition, in the implementation of the application, the first electronic equipment is used for automatically monitoring the equipment operation condition of the target machine, so that the labor cost is greatly reduced, and the maintenance efficiency is further improved. The following is a detailed description.

Referring to fig. 1, a flow chart of a device maintenance method according to an embodiment of the present application is shown. The method is applied to the first electronic device, as shown in fig. 1, and comprises the following steps:

Step S101, acquiring equipment operation information of a target machine.

The equipment operation information comprises at least one of operation state information, alarm information and operation parameter information of the target machine station.

In the embodiment of the application, whether the target machine needs maintenance or not can be determined by monitoring the running state of the equipment of the target machine. Based on the above, the first electronic device needs to acquire the device operation information of the target device, so as to determine whether the target device needs to be subjected to maintenance according to the device operation information of the target device. In some embodiments, the first electronic device may collect device operation information of the target device by itself. That is, the first electronic device may monitor the operation state of the target machine and collect the device operation information of the target machine. In other embodiments, other acquisition devices may acquire the device operation information of the target device, and the first electronic device may acquire the device operation information of the target device from the other acquisition devices.

In some embodiments, the first electronic device may periodically obtain device operation information of the target device. At this time, the time period for the first electronic device to acquire the device operation information of the target device may be set according to the actual requirement.

In other embodiments, the first electronic device may also obtain the device operation information of the target device in real time.

It should be noted that, the time for the first electronic device to acquire the device operation information of the target device may be set according to the actual requirement, which is not limited in the embodiment of the present application.

Step S102, based on the equipment operation information of the target machine, generating a maintenance work order of the target machine, and sending the maintenance work order to at least one second electronic equipment.

The maintenance work order carries identification information of the target machine.

In the embodiment of the application, after the first electronic device acquires the device operation information of the target machine, whether the target machine needs maintenance or not can be determined by analyzing the device operation information of the target machine. In some embodiments, when the device operation information of the target machine characterizes that the target machine has an abnormality, the first electronic device may determine that the target machine needs maintenance, and may generate a maintenance work order of the target machine. In other embodiments, when the device operation information of the target machine indicates that maintenance is required for the target machine, the first electronic device may determine that maintenance is required for the target machine, and may generate a maintenance work order for the target machine. After the first electronic device generates the maintenance work order of the target machine, the maintenance work order of the target machine is sent to at least one second electronic device, so that maintenance personnel can acquire the maintenance work order through the at least one second electronic device.

In some embodiments, after the first electronic device obtains the device operation information of the target device, the first electronic device may perform data analysis on the device operation information of the target device, and convert the device operation information into visual data such as a graph or a chart, so that possible anomalies of the target device may be determined through the visual data, and a corresponding maintenance work order is generated for the possible anomalies.

As one possible implementation, in order to better maintain the target machine, the service life of the target machine is increased. When the maintenance time of the target machine is reached, the target machine is maintained, and when the target machine is abnormal, the target machine is maintained in time. Based on the above, the maintenance work order of the target machine may be a maintenance work order of the target machine so as to maintain the target machine in time, or may be a maintenance work order of the target machine so as to maintain the target machine in time. Because the equipment operation information of the target machine is at least one of the operation state information, the alarm information and the operation parameter information of the target machine, the first electronic equipment can determine whether the maintenance work order of the target machine is a maintenance work order or a maintenance work order according to the information contained in the equipment operation information of the target machine. At this time, the generating the target machine maintenance work order based on the device operation information of the target machine includes:

And if the equipment operation information of the target machine station comprises the alarm information, generating a maintenance work order of the target machine station. Or if the equipment operation information of the target machine comprises the operation state information and the operation state information characterizes the abnormal operation of the target machine, generating a maintenance work order of the target machine. Or if the equipment operation information of the target machine comprises the operation parameter information and the operation parameter information is abnormal, generating a maintenance work order of the target machine.

That is, when the equipment operation information of the target machine includes alarm information, it is indicated that the target machine has a fault and generates alarm information. At this time, the first electronic device may directly generate a maintenance work order of the target machine, so that maintenance personnel may maintain the target machine. Or when the equipment operation information of the target machine includes operation state information and the operation state information represents that the target machine is abnormal in operation, for example, the current operation state of the target machine is in a fault state, and the fault may exist in the target machine, the first electronic equipment may generate a maintenance work order of the target machine, so that maintenance staff can maintain the target machine. Or the equipment operation information of the target machine station comprises operation parameter information, and the operation parameter information is abnormal, for example, some operation parameters of the target machine station are abnormal, and the target machine station may have a fault, at this time, the first electronic equipment may generate a maintenance work order of the target machine station, so that maintenance personnel can maintain the target machine station.

As another possible implementation manner, generating the target machine maintenance work order based on the device operation information of the target machine includes:

If the equipment operation information of the target machine comprises operation state information and operation parameter information, the operation state information represents that the target machine operates normally, the operation parameter information is not abnormal, and when the operation time of the target machine reaches the preset maintenance time, a maintenance work order of the target machine is generated.

The method comprises the steps that when equipment operation information of a target machine indicates that the target machine is not abnormal, namely, the equipment operation information of the target machine does not comprise alarm information, or the operation information of the target machine comprises operation state information and operation parameter information, if the operation state information indicates that the target machine is normal in operation and the operation parameter information is not abnormal, the fact that the target machine is not abnormal is indicated, and at the moment, the first electronic equipment does not need to generate a maintenance work order. The first electronic device may detect whether the target machine requires maintenance. Typically, the operation time of the target machine may be used to determine whether maintenance is required. Therefore, the first electronic device can determine whether to generate the maintenance work order by detecting whether the operation duration of the target machine reaches the preset maintenance time.

In some embodiments, the first electronic device may only check whether the current operation duration of the target machine reaches the preset maintenance time, and if the current operation duration of the target machine reaches the preset maintenance time, determine that the target machine needs maintenance, and generate a maintenance work order at this time. If the current running time of the target machine does not reach the preset maintenance time, determining that the target machine does not need maintenance, and generating no maintenance work order at the moment.

The current operation time of the target machine refers to the operation time of the target machine after the current starting. The preset maintenance time refers to a time required for maintenance, and may be, for example, 100 hours. At this time, it is indicated that maintenance is required when the target machine operation time reaches 100 hours.

As a possible implementation manner, the operation parameter information of the target machine includes the current operation time length of the target machine, so that the first electronic device can determine the current operation time length of the target machine according to the current operation time length of the target machine in the operation parameter information of the target machine, and therefore the current operation time length of the target machine can be compared with the preset maintenance time, and whether the current operation time length of the target machine reaches the preset maintenance time is detected. In some embodiments, the predetermined maintenance time is a fixed value. At this time, the first electronic device may detect whether the running duration of the target machine is an integer multiple of the preset maintenance time, if so, determine that the target machine needs to be maintained, and generate a maintenance work order at this time, if not, indicate that the maintenance time is not reached, and not generate the maintenance work order at this time. In other embodiments, the possible maintenance time of the target machine may be set, that is, a plurality of maintenance times may be preset, for example, 100 hours, 200 hours, 300 hours, 400 hours. At this time, after the first electronic device obtains the current operation duration of the target machine, the current operation duration of the target machine may be compared with a preset maintenance time, and whether the current operation duration of the target machine is the same as one of the preset maintenance times is detected. If the maintenance time is not the same, the target machine station does not reach the maintenance time, and the maintenance work order is not generated. For example, when the first electronic device obtains that the current operation duration of the target machine is 100 hours, the current operation duration of the target machine is detected to be the same as the preset maintenance time of 100 hours, and at this time, it can be determined that the target machine needs maintenance, and a maintenance work order can be generated. If the first electronic device detects that the current operation time length of the target machine is different from the preset maintenance time when the current operation time length of the target machine is 150 hours, the target machine can not reach the maintenance time, and a maintenance work order is not generated at the moment.

As another possible implementation manner, the first electronic device may calculate the current operation duration of the target machine according to the time when the first electronic device obtains the device operation information of the target machine, so as to detect whether the current operation duration of the target machine reaches the preset maintenance time, and if the current operation duration of the target machine reaches the preset maintenance time, determine that the target machine needs maintenance, and generate a maintenance work order at this time. If the current running time of the target machine does not reach the preset maintenance time, determining that the target machine does not need maintenance, and generating no maintenance work order at the moment.

It should be noted that, the first electronic device may also calculate the current operation duration of the target platform in other manners, which is not limited in the embodiment of the present application.

In other embodiments, the first electronic device may also check whether the running duration of the target machine reaches the preset maintenance time, and if the running duration of the target machine reaches the preset maintenance time, determine that the target machine needs maintenance, and generate a maintenance work order at this time. If the running time of the target machine does not reach the preset maintenance time, determining that the target machine does not need maintenance, and generating no maintenance work order at the moment.

That is, the first electronic device may determine whether maintenance is required according to the accumulated operation duration of the target machine. When the accumulated running time of the target machine reaches the preset maintenance time, determining that the target machine needs maintenance, and generating a maintenance work order at the moment. If the accumulated running time of the target machine does not reach the preset maintenance time, the target machine is determined to be not required to be maintained, and a maintenance work order is not generated at the moment.

As a possible implementation manner, the running parameter information of the target machine includes the running time of the target machine, so that the first electronic device can determine the accumulated running time of the target machine according to the running time of the target machine in the running parameter information of the target machine, and thus can compare the running time of the target machine with the preset maintenance time, and detect whether the running time of the target machine reaches the preset maintenance time. In some embodiments, the predetermined maintenance time is a fixed value. At this time, the first electronic device may detect whether the running duration of the target machine is an integer multiple of the preset maintenance time, if so, determine that the target machine needs to be maintained, and generate a maintenance work order at this time, if not, indicate that the maintenance time is not reached, and not generate the maintenance work order at this time. In other embodiments, the possible maintenance time of the target machine may be set, that is, a plurality of maintenance times may be preset, for example, 100 hours, 200 hours, 300 hours, 400 hours. At this time, after the first electronic device obtains the running duration of the target machine, the running duration of the target machine may be compared with a preset maintenance time, and it is detected whether the running duration of the target machine is the same as one of the preset maintenance times. If the maintenance time is not the same, the target machine station does not reach the maintenance time, and the maintenance work order is not generated. For example, when the first electronic device obtains that the running duration of the target machine is 100 hours, the running duration of the target machine is detected to be the same as the preset maintenance time of 100 hours, and at this time, it can be determined that the target machine needs maintenance, and a maintenance work order can be generated. If the first electronic device detects that the running time length of the target machine is different from the preset maintenance time when the running time length of the target machine is 150 hours, the target machine can not reach the maintenance time, and at the moment, a maintenance work order is not generated.

As another possible implementation manner, the first electronic device may calculate the running duration of the target machine according to the time when the first electronic device obtains the device running information of the target machine, so as to detect whether the current running duration of the target machine reaches the preset maintenance time, and if the current running duration of the target machine reaches the preset maintenance time, determine that the target machine needs maintenance, and generate a maintenance work order at this time. If the current running time of the target machine does not reach the preset maintenance time, determining that the target machine does not need maintenance, and generating no maintenance work order at the moment.

It should be noted that, the first electronic device may also calculate the running duration of the target platform in other manners, which is not limited in this embodiment of the present application.

It should be understood that, the first electronic device may also detect whether the operation duration of the target machine station reaches the preset maintenance time in other manners, which is not limited in the embodiment of the present application.

Thus, after the first electronic device generates the maintenance work order or the maintenance work order of the target machine, the maintenance work order or the maintenance work order of the target machine can be sent to at least one second electronic device, so that maintenance personnel can acquire the maintenance work order or the maintenance work order of the target machine through the second electronic device, and the target machine can be maintained or maintained in time.

It should be noted that the second electronic device may be an electronic device used by the maintenance personnel, so that after the first electronic device sends the maintenance work order to the second electronic device, the maintenance personnel may obtain the maintenance work order through the second electronic device.

When the first electronic device sends the maintenance work order to the at least one second electronic device, the maintenance work order can be directly sent to the at least one second electronic device. As one possible implementation manner, the sending the maintenance work order to the at least one second electronic device may further include:

and recording the maintenance work list to a public task list with the first priority, and sending the public task list with the first priority to at least one second electronic device with the first priority.

That is, in the embodiment of the present application, since there are many machines, different maintenance personnel need different machines, and therefore, when a target machine needs to perform maintenance, a maintenance work order of the target machine needs to be sent to a second electronic device of the maintenance personnel corresponding to the target machine. Based on the above, different priorities can be set for different second electronic devices, and the maintenance machines of the second electronic devices with different priorities are different. In the embodiment of the application, the second electronic equipment corresponding to the target machine is set to be the first priority. At this time, after the first electronic device generates the maintenance work order of the target machine, the maintenance work order may be recorded in the public task list of the first priority, and the public task list of the first priority may be sent to at least one second electronic device of the first priority. In this way, the second electronic device of the first priority may obtain the maintenance work order through the received public task list of the first priority.

In some embodiments, the maintenance work order has the maintenance content of the target machine station recorded therein. For example, it is recorded which maintenance needs to be performed on the target machine. The first electronic device can determine the maintenance content of the target machine according to the device operation information of the target machine, and further can add the maintenance content to the generated maintenance work order when generating the Cheng Weibao work order.

And step S103, when receiving the response message of the maintenance work order, recording the maintenance work order to a task list of the target second electronic equipment based on the response message, and generating maintenance record information.

The response message carries identification information of the target second electronic equipment.

In the embodiment of the application, if the maintenance personnel receives the maintenance work order through the second electronic equipment, the second electronic equipment corresponding to the maintenance personnel is the target second electronic equipment. At this time, the first electronic device may receive the response message of the maintenance work order sent by the target second electronic device, record the maintenance work order to the task list of the target second electronic device based on the response message of the maintenance work order, so as to obtain, through the task list of the target second electronic device, that the maintenance person corresponding to the target second electronic device performs maintenance on the target machine. The first electronic device may generate the maintenance record information after recording the maintenance work order to the task list of the target second electronic device. Thus, the relevant information of the maintenance work order of the target machine is recorded in the maintenance record information, and the relevant information of the maintenance work order of the target machine can be obtained by checking the maintenance record information.

In some embodiments, the dimension protection record information records the information of the dimension protection work order and the identification information of the target second electronic device, namely the dimension protection work order recorded with the target machine and the identification information of the target second electronic device for processing the dimension protection work order. Therefore, the maintenance work order and the corresponding maintenance process of the target machine can be obtained by checking the maintenance record information, the subsequent maintenance of the target machine is facilitated, and the maintenance efficiency and the service life of the machine are improved.

As one possible implementation manner, when receiving the response message of the maintenance work order, recording the maintenance work order to the task list of the target second electronic device based on the response message, and generating the maintenance record information includes:

When a response message of the maintenance work order is received, the maintenance work order is recorded to a task list of the target second electronic equipment based on the response message, the maintenance work order recorded in the public task list of the first priority is deleted, and maintenance record information is generated.

When the first electronic device records the maintenance work order of the target machine to the task list of the target second electronic device, and the first electronic device records the maintenance work order of the target machine to process the maintenance work order of the target machine, and at the moment, in order to prevent other second electronic devices from repeatedly receiving the maintenance work order of the target machine, the first electronic device can delete the maintenance work order recorded in the public task list of the first priority, when the first electronic device receives a response message of the maintenance work order, which indicates that the target second electronic device has received the maintenance work order, and at the moment, the first electronic device records the maintenance work order of the target machine to the task list of the target second electronic device, which indicates that the maintenance work order of the target machine is not received by the other second electronic device repeatedly. The first electronic device may simultaneously generate the maintenance record information when recording the maintenance work order to the task list of the target second electronic device.

As a possible implementation manner, when the first electronic device sends the maintenance work order to at least one second electronic device, the maintenance personnel can acquire the maintenance work order through the second electronic device, and if the maintenance personnel can receive the maintenance work order, the maintenance personnel can send a response message for receiving the maintenance work order to the first electronic device directly through the corresponding second electronic device. At this time, when the response message of the maintenance work order is received, recording the maintenance work order to the task list of the target second electronic device based on the response message, and generating the maintenance record information includes:

That is, after at least one second electronic device receives the maintenance work order, if the maintenance personnel can process the maintenance work order, the maintenance personnel can send a response message for confirming and receiving the maintenance work order to the first electronic device through the corresponding second electronic device. At this time, the second electronic device that sends the response message for confirming receipt of the maintenance work order to the first electronic device is the target second electronic device. After receiving the response message of the maintenance work order sent by the target second electronic device, the first electronic device knows that the maintenance work order of the target machine is received by the target second electronic device, at this time, the first electronic device can record the maintenance work order to the task list of the target second electronic device according to the acknowledgement receiving response message sent by the target second electronic device, and generates maintenance record information.

As another possible implementation manner, when the first electronic device sends the maintenance work order to at least one second electronic device, it is possible that no maintenance person of at least one second electronic device receives the maintenance work order, and at this time, the first electronic device needs to send the maintenance work order to the third electronic device, and the third electronic device sends the maintenance work order. Based on this, as shown in fig. 2, when receiving the response message of the maintenance work order in step S103, before recording the maintenance work order to the task list of the target second electronic device based on the response message, and generating maintenance record information, the method further includes:

Step S104, if the response message of confirming receipt of the maintenance work order sent by the at least one second electronic device is not received within the first preset time, the maintenance work order is sent to the at least one third electronic device.

That is, after the first electronic device sends the maintenance work order of the target machine to the at least one second electronic device, if the maintenance personnel of the at least one second electronic device does not receive the maintenance work order of the target machine, that is, the at least one second electronic device does not send a response message for confirming and receiving the maintenance work order to the first electronic device, at this time, the first electronic device cannot receive the response message for confirming and receiving the maintenance work order sent by the at least one second electronic device. The first electronic device can send the maintenance work order of the target machine through a third electronic device with higher priority than the second electronic device so that maintenance personnel can receive the maintenance work order of the target machine. At this time, the first electronic device does not receive the response message for confirming receipt of the maintenance work order sent by the at least one second electronic device within the first preset time, and the first electronic device can consider that no second electronic device receives the maintenance work order of the target machine. And the first electronic device sends the maintenance work order of the target machine to at least one third electronic device.

It should be noted that the third electronic device may be a third electronic device corresponding to a superior person of the maintenance person, so that the superior person of the maintenance person dispatches the maintenance work order of the target machine.

At this time, when receiving the response message of the maintenance work order, the step S103 records the maintenance work order to the task list of the target second electronic device based on the response message, and generates maintenance record information includes:

And when the dispatching response message of the maintenance work order sent by the third electronic device is received, recording the maintenance work order to a task list of the target second electronic device according to the identification information of the target second electronic device contained in the dispatching response message of the maintenance work order. And if the response message of confirming the receipt of the maintenance work order sent by the target second electronic equipment is received, generating maintenance record information.

The maintenance work order dispatching response message carries identification information of the target second electronic equipment.

That is, after the first electronic device sends the maintenance work order of the target machine to the third electronic device, the user of the third electronic device may perform a work order sending operation on the maintenance work order of the target machine after receiving the maintenance work order of the target machine, at this time, the user of the third electronic device may add the identification information of the specified target second electronic device to the work order sending response message, and send the work order sending response message to the first electronic device. After the first electronic device receives the dispatching response message of the maintenance work order, the identification information of the target second electronic device assigned by the third electronic device can be obtained through analyzing the dispatching response message of the maintenance work order, and the maintenance work order of the target machine is added to the task list of the target second electronic device according to the identification information of the target second electronic device. Thus, the maintenance personnel corresponding to the target second electronic equipment can know the maintenance work order sent to the target machine through the task list. When the maintenance personnel corresponding to the target second electronic equipment can receive the maintenance work order, the maintenance work order confirmation receiving response message can be sent to the first electronic equipment through the target second electronic equipment, and after the first electronic equipment receives the maintenance work order confirmation receiving response message sent by the target second electronic equipment, the maintenance work order of the target machine platform is determined to be sent to the target second electronic equipment, and at the moment, the first electronic equipment can generate maintenance records.

In some embodiments, when the first electronic device sends the maintenance work order of the target machine to the third electronic device, the maintenance work order of the target machine may be recorded in the task list of the third electronic device. Thus, the user of the third electronic device can learn through the task list that the maintenance work order of the target machine needs to be sent. At this time, when the first electronic device determines that the maintenance work order of the target machine is sent to the target second electronic device, the maintenance work order of the target machine recorded in the task list of the third electronic device may be deleted, so as to inform the user of the third electronic device that the maintenance work order of the target machine is sent.

In some embodiments, when the user of the third electronic device adds the identification information of the target second electronic device specified by the user of the third electronic device to the order response message, the identification information of the target second electronic device may be directly added. At this time, the identification information of the target second electronic device is carried in the dispatch response message of the maintenance work order. The second electronic equipment corresponds to the maintenance personnel, namely each maintenance personnel has the corresponding second electronic equipment, so that the identification information of the maintenance personnel can also identify the second electronic equipment. Based on this, the identification information of the second electronic device may also be the identification information of the maintenance personnel. Namely, the user of the third electronic device adds the identification information of the specified maintenance personnel to the dispatch response message as the identification information of the target second electronic device. The identification information of the target second electronic equipment carried in the dispatch response message of the maintenance work order is the identification information of maintenance personnel. The corresponding relation between the identification information of each maintenance person and the identification information of the second electronic device can be recorded in the first electronic device, so that when the first electronic device obtains the identification information of the maintenance person in the sending response message, the corresponding relation between the identification information of each maintenance person and the identification information of the second electronic device can be used for determining the identification information of the second electronic device corresponding to the identification information of the maintenance person carried in the sending response message, and the identification information of the target second electronic device is determined. Therefore, the maintenance work order of the target machine station can be recorded into the task list of the target second electronic equipment.

The task list of the maintenance person may be set for each maintenance person, and in this case, when it is determined to which maintenance person the maintenance work order of the target machine needs to be dispatched, the task list of the maintenance person is recorded. Because the maintenance personnel and the second electronic equipment are in one-to-one correspondence, in the embodiment of the application, the maintenance work order of the target machine is recorded to the task list of the target second electronic equipment, which is equivalent to the task list of the maintenance work order of the target machine recorded to the target maintenance personnel.

As a possible implementation manner, as shown in fig. 3, the method further includes:

Step S105, the maintenance starting information sent by the target second electronic device is received, and the maintenance record information is updated based on the maintenance starting information.

The maintenance starting information is used for representing relevant information of maintenance personnel for maintaining the target machine. In some embodiments, the maintenance start information includes machine identification information, identification information of maintenance personnel, and maintenance start time information. Namely, the information of the maintenance personnel, the machine information of the maintenance personnel and the time information of the maintenance personnel for starting the maintenance are recorded in the maintenance starting information.

It should be noted that, the maintenance start information may also include other maintenance information, which is not limited by the present application.

In the embodiment of the application, after the maintenance personnel receives the maintenance work order of the target machine through the target second electronic equipment, the maintenance personnel can carry out maintenance on the target machine. At this time, the maintenance personnel can acquire the information of the target machine through the target second electronic device, generate maintenance starting information based on the acquired information of the target machine, and send the maintenance starting information to the first electronic device. The first electronic device receives the maintenance starting information, and can update the maintenance record information according to the received maintenance starting information. For example, the content in the maintenance start information may be recorded into the maintenance record information.

As a possible implementation manner, the receiving the maintenance start information sent by the target second electronic device, and updating the maintenance record information based on the maintenance start information includes:

Receiving maintenance starting information sent by a target second electronic device, and determining whether the machine identification information in the maintenance starting information is correct or not based on the identification information of the target machine; if the information is correct, the maintenance record information is updated based on the maintenance starting time information in the Yu Weibao starting information.

That is, in order to improve the maintenance efficiency of the target machine, the first electronic device needs to determine that the machine on which the maintenance personnel performs maintenance is the target machine. Therefore, after the first electronic device receives the maintenance start information sent by the target second electronic device, whether the machine of the maintenance personnel for maintenance is correct or not can be detected through the maintenance start information. That is, the first electronic device may detect whether the identification information of the machine station recorded in the maintenance start information is the same as the identification information of the target machine station, and if so, determine that the machine station of the maintenance personnel maintenance is the target machine station, where the first electronic device may update the maintenance record according to the maintenance start information.

As a possible implementation manner, the method further includes: if the information is incorrect, the feedback information that the maintenance machine is incorrect is sent to the target second electronic equipment.

That is, when the first electronic device detects whether the machine of the maintenance personnel maintenance is the target machine, the machine of the maintenance personnel maintenance is not the target machine. At this time, the first electronic device can detect that the identification information of the machine carried in the maintenance starting information is different from the identification information of the target machine, so that it can be determined that the machine of maintenance personnel maintenance is incorrect, and at this time, the first electronic device needs to send feedback information of the incorrect maintenance machine to the target second electronic device.

And step S106, responding to the maintenance verification request message sent by the target second electronic equipment, updating maintenance record information based on the maintenance completion time of the target machine when the maintenance completion of the target machine is determined, and closing the maintenance work order.

In the embodiment of the application, after the maintenance personnel finishes the maintenance of the target machine, the maintenance verification request message can be sent to the first electronic equipment through the target second electronic equipment, and when the first electronic equipment receives the maintenance verification request message sent by the target second electronic equipment, the maintenance personnel can be known to finish the maintenance of the target machine. At this time, the first electronic device may determine the maintenance completion time of the target machine according to the maintenance verification request message. In some embodiments, the maintenance verification request message carries maintenance completion time, at this time, the first electronic device may obtain the maintenance completion time by parsing the maintenance verification request message, and update the maintenance record information according to the maintenance completion time, that is, record the maintenance completion time into the maintenance record information, and close the maintenance work order, that is, delete the maintenance work order of the target machine. For example, the maintenance work order of the target machine in the task list of the target second electronic device is deleted. In other embodiments, if the maintenance completion time is not carried in the maintenance verification request message, the first electronic device may use the time of receiving the maintenance verification request message as the maintenance completion time, and further update the maintenance record information according to the maintenance completion time.

It should be understood that the first electronic device may also determine the maintenance completion time of the target machine in other manners, which is not limited by the embodiment of the present application.

As a possible implementation manner, after the target second electronic device sends the maintenance verification request message, the first electronic device may also perform verification on whether the target machine is completed by itself. At this time, in response to the maintenance verification request message sent by the target second electronic device, when determining that the maintenance of the target machine is completed, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order includes:

Responding to the maintenance verification request message sent by the target second electronic equipment, and re-acquiring the equipment operation information of the target machine; if the normal operation of the target machine is determined based on the re-acquired equipment operation information of the target machine, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order.

That is, after receiving the maintenance verification request message sent by the target second electronic device, the first electronic device determines that the maintenance personnel has completed maintenance on the target machine. At this time, the first electronic device needs to verify whether the target machine can normally operate. Because the target machine station can continue to operate after maintenance is completed, the first electronic equipment can acquire the equipment operation information of the target machine station again, and whether the target machine station operates normally is determined through the acquired equipment operation information. For example, whether each piece of information contained in the equipment operation information of the target machine is abnormal or not is detected, if no abnormality exists, normal operation of the target machine can be determined, at this time, the first electronic equipment can determine maintenance completion time of the target machine according to the maintenance verification request message, update maintenance record information according to the maintenance completion time, and close the maintenance work order.

As another possible implementation manner, after the target second electronic device sends the maintenance verification request message, the first electronic device may verify, by using the third electronic device, whether the maintenance of the target machine is completed. At this time, responding to the maintenance verification request message sent by the target second electronic device, after determining that the maintenance of the target machine is completed, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order includes:

And responding to the maintenance verification request message sent by the target second electronic equipment, and sending acceptance prompt information to the third electronic equipment corresponding to the target second electronic equipment. And receiving an acceptance response message sent by a third electronic device corresponding to the target second electronic device, updating the maintenance record information based on the acceptance response message and the maintenance completion time of the target machine station, and closing the maintenance work order.

Wherein, the acceptance prompt information comprises maintenance record information; the acceptance response message carries maintenance evaluation information.

That is, after receiving the maintenance verification request message sent by the target second electronic device, the first electronic device may send the maintenance verification request message to a third electronic device corresponding to the target second electronic device, and verify the maintenance result of the target machine through the user of the third electronic device. At this time, the user of the third electronic device may detect whether the target machine operates normally, and if so, the third electronic device may send an acceptance response message to the first electronic device. In some embodiments, when verifying the maintenance result of the target machine, the user of the third electronic device may evaluate the maintenance result, for example, may evaluate the maintenance speed of the maintenance person, the maintenance service attitude of the maintenance person, the maintenance quality of the maintenance person on the target machine, and so on, obtain maintenance evaluation information, and send the maintenance evaluation information as part of the content in the acceptance response message to the first electronic device. The first electronic device can analyze the maintenance evaluation information of the maintenance personnel in the acceptance response message, and update the maintenance record information based on the maintenance evaluation information and the maintenance completion time of the target machine. Namely, the maintenance evaluation information and the maintenance completion time of the target machine can be recorded into the maintenance record information, so that the maintenance evaluation information of different maintenance personnel can be determined by checking each recorded maintenance record information, the maintenance personnel can be managed conveniently, and the maintenance quality and maintenance efficiency can be further improved.

As a possible implementation manner, in order to facilitate subsequent maintenance on the target machine, maintenance efficiency may be improved by querying a historical maintenance process of the target machine. Therefore, when the maintenance work order is a maintenance work order, maintenance staff can carry out corresponding record on the maintenance process. At this time, in response to the maintenance verification request message sent by the target second electronic device, when determining that the maintenance of the target machine is completed, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order includes:

when the maintenance work order is a maintenance work order, responding to maintenance verification request information sent by the target second electronic equipment, and when the maintenance of the target machine is completed and the maintenance verification request information does not contain fault processing information, sending a prompt message for recording the fault processing information to the target second electronic equipment; and receiving fault processing information sent by the target second electronic equipment, updating maintenance record information based on the fault processing information and maintenance completion time, and closing the maintenance work order.

That is, when the maintenance work order is a maintenance work order, in order to facilitate the subsequent maintenance of the target machine when the target machine is abnormal, the maintenance process of this time may be recorded into the maintenance record information. At this time, the maintenance personnel is required to transmit the fault handling information in the maintenance process thereof to the first electronic device. If the maintenance personnel does not send the fault handling information to the first electronic device together when sending the maintenance verification request message, that is, when the maintenance personnel does not send the fault handling information to the first electronic device, the first electronic device determines that the target machine operates normally, and when the received maintenance verification request message does not include the fault handling information, the maintenance personnel is required to provide the fault handling information, at this time, the first electronic device can send a prompt message for recording the fault handling information to the target second electronic device, so that the maintenance personnel can send the fault handling information to the first electronic device through the target second electronic device when receiving the prompt message for recording the fault handling information. At this time, the first electronic device may receive the fault handling information sent by the target second electronic device. In some embodiments, the fault handling information records the abnormal handling process of the maintenance personnel, for example, the fault handling information records the identification information of the maintenance personnel, the information of the parts to be maintained, the starting time of the maintenance, the finishing time of the maintenance, whether the parts are updated or not, and the like. The first electronic device can acquire abnormal process information of the maintenance personnel through the fault processing information, further record the fault processing information and maintenance completion time into the maintenance record information so as to update the maintenance record information and close the maintenance work order. Thus, when the target machine is subjected to subsequent maintenance, the historical maintenance record of the target machine can be obtained through the maintenance record information, and the maintenance efficiency and the maintenance quality of the target machine are improved.

As one possible implementation, since the target machine may be abnormal, some of the abnormalities do not affect the operation of the target machine, for example, a certain component is loose, or the placement position is not standard, etc. Some anomalies may affect the life of the target machine, such as excessive temperatures, or aging of certain components. In order to reduce the workload of maintenance personnel and improve the maintenance efficiency, different anomalies can be divided into different grades in advance, and fault processing information can be collected only for anomalies with higher grades. Based on this, when the maintenance work order is a maintenance work order, responding to the maintenance verification request message sent by the target second electronic device, and when it is determined that the maintenance of the target machine is completed and the maintenance verification request message does not include fault processing information, sending a prompt message for recording the fault processing information to the target second electronic device includes:

When the maintenance work order is a maintenance work order, responding to maintenance verification request information sent by the target second electronic equipment, and determining abnormal information of the target machine based on equipment operation information of the target machine when the maintenance of the target machine is determined to be completed; and when the abnormal information of the target machine is the first risk level, the current abnormal information of the target machine is the same as the previous n times of abnormal information, and the maintenance verification request message does not comprise fault processing information, sending a prompt message for recording the fault processing information to the target second electronic equipment.

Or when the abnormality information of the target machine is the second risk level, the current abnormality information of the target machine is the same as the previous m abnormality information, and the maintenance verification request message does not include the fault processing information, sending a prompt message for recording the fault processing information to the target second electronic equipment.

Wherein n is an integer greater than 0; n is different from m, and m is an integer greater than 0.

In the embodiment of the application, all the abnormal information of the machine can be divided into different risk levels in advance. In the embodiment of the application, the highest risk level is represented by a first risk level, and the next highest risk level is represented by a second risk level. When the maintenance work order is a maintenance work order, responding to maintenance verification request information sent by the target second electronic equipment, and when the maintenance of the target machine is determined to be completed, the first electronic equipment can determine the abnormal information of the target machine according to the equipment operation information of the target machine, so that the level of the abnormal information of the target machine can be determined according to the abnormal information of the target machine. And when the abnormal information of the target machine station is determined to be the first risk level, the abnormal information is severe. At this time, the first electronic device may compare the current anomaly information of the target device with the previous anomaly information of n times. If the current abnormal information of the target machine is the same as the previous n abnormal information, namely that the current abnormal information of the target machine has continuously appeared n+1 times, at this time, maintenance personnel is required to record the abnormal processing. When the maintenance verification request message does not include the fault handling information, the first electronic device can send prompt information for recording the fault handling information to the target second electronic device. For example, when the first electronic device determines that the abnormality information of the target machine is the first risk level, the abnormality information of the current time may be compared with the abnormality information of the previous time. If the current abnormal information is the same as the previous abnormal information, the maintenance personnel is required to record the abnormal processing process, and at the moment, the first electronic equipment sends prompt information for recording fault processing information to the target second electronic equipment.

Or the first electronic equipment determines the level of the abnormal information according to the abnormal information of the target machine. When the abnormality information of the target machine is determined to be the second risk level, the abnormality information of the current time of the target machine can be compared with the abnormality information of the previous m times. If the current abnormal information of the target machine is the same as the previous m abnormal information, that is, the current abnormal information of the target machine has continuously appeared m+1 times, and at this time, maintenance personnel is required to record the abnormal processing. When the maintenance verification request message does not include the fault handling information, the first electronic device can send prompt information for recording the fault handling information to the target second electronic device. For example, when the first electronic device determines that the abnormality information of the target machine is the second risk level, the abnormality information of the current time may be compared with the abnormality information of the previous two times. If the current abnormal information is the same as the previous two abnormal information, the maintenance personnel is required to record the abnormal processing process, and at the moment, the first electronic equipment sends prompt information for recording fault processing information to the target second electronic equipment.

In some embodiments, the value of m may be greater than the value of n.

As a possible implementation manner, when the risk level of the abnormal information of the target machine is not high, or the risk level of the abnormal information is high but different from the previous abnormal information, in order to reduce the workload of the maintenance personnel and improve the maintenance efficiency, the acquisition of the fault handling information may not be performed. Based on this, the above method further comprises:

And when the abnormal information of the target machine is the third risk level, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order. Or alternatively

And when the abnormal information of the target machine is the first risk level and the current abnormal information of the target machine is different from the previous n times of abnormal information, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order. Or alternatively

In the embodiment of the application, when the first electronic device determines that the abnormal information of the target machine is the third risk level, the abnormal information of the target machine can be considered to be not serious, and maintenance personnel can not record fault processing information. At this time, the first electronic device can update the maintenance record information directly at the maintenance completion time of the target machine, and close the maintenance work order. Or when the abnormal information of the target machine is the first risk level and the current abnormal information of the target machine is different from the previous n times of abnormal information, the number of times of the abnormal information of the target machine is less, and the maintenance personnel can not record the fault processing information. The first electronic device can update the maintenance record information directly according to the maintenance completion time of the target machine, and close the maintenance work order. Or when the abnormal information of the target machine is the second risk level and the current abnormal information of the target machine is different from the previous m times of abnormal information, the number of times of the abnormal information of the target machine is less, and the maintenance personnel can not record the fault processing information. The first electronic device can update the maintenance record information directly according to the maintenance completion time of the target machine, and close the maintenance work order.

As a possible implementation manner, when the maintenance verification request message carries fault processing information, responding to the maintenance verification request message sent by the target second electronic device, and when determining that maintenance of the target machine is completed, updating maintenance record information based on maintenance completion time of the target machine, and closing the maintenance work order includes:

And responding to the maintenance verification request message sent by the target second electronic equipment, updating maintenance record information based on the maintenance completion time and fault processing information of the target machine when the maintenance completion of the target machine is determined, and closing the maintenance work order.

When the maintenance verification request message carries fault processing information, the first electronic device can acquire the fault processing information by analyzing the maintenance verification request message, and when the maintenance of the target machine is determined to be completed, the maintenance record information is directly updated according to the maintenance completion time of the target machine and the fault processing information, and the maintenance work order is closed.

As a possible implementation manner, the method further includes:

The first electronic device sends the state information of the maintenance work order to a third electronic device corresponding to the target second electronic device. At this time, the third electronic device receives the state information of the maintenance work order sent by the first electronic device.

The state information of the maintenance work order is used for representing the current state of the maintenance work order. For example, the maintenance work order generates state by its state information at the time of initial generation. When the target second electronic device receives the maintenance work order, the state of the maintenance work order can be changed to a received and processed state. After the maintenance personnel finishes maintenance on the target machine, the state of the maintenance work order can be changed into a finished state.

That is, along with the processing of the maintenance work order by the maintenance personnel on the target machine, the first electronic device can change the state information of the maintenance work order, so that the manager of the maintenance personnel can better know the state information of the maintenance work order, and the first electronic device can send the state information of the maintenance work order to the third electronic device corresponding to the target second electronic device. In some embodiments, the first electronic device may send the state information of the maintenance work order to the third electronic device corresponding to the target second electronic device when the state information of the maintenance work order changes. The third electronic device may receive status information of the maintenance work order sent by the first electronic device. In some embodiments, the third electronic device may feed back the status information of the maintenance work order to the user, so that the user can timely learn the status of the maintenance work order.

Therefore, the first electronic equipment can automatically generate the maintenance work order of the target machine in time to send at least the second electronic equipment through the acquired equipment operation information of the target machine when the target machine is determined to be in maintenance, so that the target machine can be maintained in time, the operation reliability and stability of the target machine are improved, and the possibility of failure of the target machine is reduced. In addition, the first electronic equipment automatically monitors the equipment condition of the target machine, so that the maintenance cost and time of the target machine can be reduced, and the maintenance efficiency is improved. In addition, in the implementation of the application, the first electronic equipment is used for automatically monitoring the equipment operation condition of the target machine, so that the labor cost is greatly reduced, and the maintenance efficiency is further improved.

In addition, in the embodiment of the application, intelligent maintenance can be realized, so that the machine can realize digital management and maintenance, and the reliability and efficiency of the machine maintenance are improved. In addition, in the embodiment of the application, the data analysis of the equipment operation information of the equipment can be realized through the first electronic equipment, the maintenance data can be converted into the visual data such as graphics or charts, and the like, thereby being beneficial to the abnormal occurrence of the equipment, reducing the possibility of the equipment failure or shutdown through the early maintenance, improving the reliability and the stability of the equipment, and reducing the maintenance cost and the maintenance time of the equipment.

Further, the first electronic device can enable the machine to be more comprehensively managed through the maintenance process of the digital management target machine, and can facilitate users to view and manage corresponding maintenance record information, so that the investment of manpower resources is reduced, the machine maintenance efficiency is further improved, and the maintenance cost is reduced.

Referring to fig. 4, a schematic flow chart of equipment maintenance is provided in an embodiment of the present application. As shown in fig. 4, the method includes:

in step S401, the first electronic device obtains device operation information of the target device.

The details of step S101 are not described herein.

And step S402, generating a maintenance work order of the target machine based on the equipment operation information of the target machine, and sending the maintenance work order to at least one second electronic equipment. And the second electronic equipment receives the maintenance work order sent by the first electronic equipment.

In the embodiment of the application, when the target machine needs maintenance, the first electronic device generates the maintenance work order of the target machine and sends the maintenance work order to the second electronic device. The second electronic device receives the maintenance work order sent by the first electronic device, and the target machine station which needs maintenance can be obtained through the identification information of the target machine station carried in the maintenance work order.

As a possible implementation manner, the maintenance work order sent by the first electronic device includes: and acquiring the maintenance work order from the public task list with the first priority.

That is, the first electronic device does not directly send the maintenance work order to the second electronic device, but records the maintenance work order to the public task list with the first priority. Thus, the second electronic devices with the first priority can acquire the maintenance work order through the public task list with the first priority. Based on the above, when the second electronic device is the second electronic device with the first priority, the second electronic device can acquire the maintenance work order through the public task list with the first priority.

As one possible implementation manner, receiving the maintenance work order sent by the first electronic device includes: and acquiring the maintenance work order from the task list of the second electronic equipment.

That is, the first electronic device may also directly send the maintenance work order to the second electronic device. At this time, the first electronic device directly records the maintenance work order to the task list of the second electronic device, and at this time, other second electronic devices cannot acquire the maintenance work order of the target machine. The second electronic device can directly acquire the maintenance work order of the target machine in the task list.

The details of step S102 are not described herein.

After the first electronic device sends the maintenance work order of the target machine to the second electronic device, the second electronic device can directly receive the maintenance work order of the target machine, and at this time, the second electronic device directly sends a confirmation receiving response message of the maintenance work order to the first electronic device. And the second electronic equipment does not receive the maintenance work order of the target machine within the preset time threshold, and the first electronic equipment needs to send the maintenance work order to the third electronic equipment, so that the third electronic equipment sends the order. Based on this, when the second electronic device receives the maintenance work order of the target machine, the following step S406 may be executed. When the second electronic device does not receive the maintenance work order of the target machine within the preset time threshold, the following step S403 may be executed.

Step S403, if the response message for confirming receipt of the maintenance work order sent by the at least one second electronic device is not received within the first preset time, the first electronic device sends the maintenance work order to the at least one third electronic device. And the third electronic equipment receives the maintenance work order sent by the first electronic equipment.

In the embodiment of the application, after the first electronic device sends the maintenance work order of the target machine to the at least one second electronic device, if the at least one second electronic device receives the maintenance work order, the first electronic device needs to feed back to the manager of the maintenance personnel in order to enable the manager of the maintenance personnel to send the work order of the target machine. At this time, the first electronic device may send the maintenance work order to the third electronic device. The third electronic device receives the maintenance work order of the first electronic device.

The details of step S104 are not described herein.

And step S404, the third electronic device determines a target second electronic device in response to the dispatch operation of the maintenance work order, and sends a dispatch response message of the maintenance work order to the first electronic device.

The maintenance work order dispatching response message carries identification information of the target second electronic device, so that the first electronic device can send the maintenance work order to the target second electronic device according to the maintenance work order dispatching response message.

In the embodiment of the application, when the user of the third electronic equipment receives the maintenance work order of the target machine, the user of the third electronic equipment can acquire that the maintenance work order of the target machine needs to be dispatched. At this time, the user of the third electronic device may trigger the dispatch operation in the third electronic device. The third electronic device responds to the dispatch operation of the maintenance work order, which second electronic device needs to be dispatched to the maintenance work order of the target machine, the second electronic device is determined to be the target second electronic device, the identification information of the target second electronic device is added to the dispatch response message of the maintenance work order, and the dispatch response message of the maintenance work order is sent to the first electronic device. Thus, the first electronic device can determine the target second electronic device to which the maintenance work order of the target machine needs to be dispatched according to the dispatch response message of the maintenance work order, and send the maintenance work order of the target machine to the target second electronic device.

As one possible implementation manner, the user of the third electronic device may trigger the dispatch operation of the maintenance work order of the third electronic device through a touch operation. Or the maintenance personnel can trigger the dispatch operation of the maintenance work order of the third electronic device by operating the control of the third electronic device. Or the maintenance personnel can trigger the dispatch operation of the maintenance work order of the third electronic device in a voice mode and the like. Of course, the maintenance personnel may trigger the dispatch operation of the maintenance work order of the third electronic device in other manners, which is not limited in the embodiment of the present application.

Step S405, when the first electronic device receives the dispatch response message of the maintenance work order sent by the third electronic device, the first electronic device records the maintenance work order to the task list of the target second electronic device according to the identification information of the target second electronic device included in the dispatch response message of the maintenance work order. And the first electronic device sends the task list of the target second electronic device to the corresponding second electronic device. The second electronic device receives a task list.

The details of step S103 are not described herein.

And step S406, the second electronic equipment responds to the receiving operation of the maintenance work order and sends a confirmation receiving response message of the maintenance work order to the first electronic equipment.

In the embodiment of the application, after the second electronic equipment receives the maintenance work order of the target machine, the maintenance personnel can acquire the maintenance work order through the second electronic equipment. If the maintenance personnel can process the maintenance work order, namely, the maintenance work order is to be carried out on the target machine, the second electronic equipment can be triggered to receive the maintenance work order. At this time, the second electronic device responds to the receiving operation of the maintenance work order, generates a confirmation receiving response message of the maintenance work order, and sends the confirmation receiving response message of the maintenance work order to the first electronic device.

In some embodiments, the maintenance personnel may trigger the second electronic device to receive the maintenance work order through touch operation. Or the maintenance personnel can trigger the second electronic device to receive the maintenance work order by operating a control of the second electronic device. Or the maintenance personnel can trigger the second electronic device to receive the maintenance work order in a voice mode or the like. Of course, the maintenance person may trigger the second electronic device to receive the maintenance work order in other manners, which embodiments of the present application are not limited to.

Or the second electronic device indicates that the maintenance work order is sent to the second electronic device when the second electronic device detects that the maintenance work order exists in the expiration task list. At this time, the second electronic device may generate an acknowledgement receipt response message of the maintenance work order, and send the acknowledgement receipt response message of the maintenance work order to the first electronic device.

Step S407, if the first electronic device receives the response message of confirming receipt of the maintenance work order sent by the second electronic device, the first electronic device generates maintenance record information.

The details of step S103 are not described herein.

In step S408, the second electronic device obtains the identification information of the to-be-maintained machine in response to the operation of scanning the to-be-maintained machine, and sends the maintenance start information to the first electronic device. The first electronic device receives the maintenance starting information sent by the second electronic device and updates the maintenance record information based on the maintenance starting information.

In the embodiment of the application, before the maintenance personnel performs maintenance on the machine to be maintained, the target machine can be scanned through the second electronic equipment to acquire the identification information of the machine to be maintained. At this time, the maintenance personnel can trigger the second electronic equipment to scan the machine to be maintained, and at this time, the second electronic equipment responds to the operation of scanning the machine to be maintained, scans the identification information of the machine to be maintained, and acquires the identification information of the machine to be maintained. The second electronic equipment can generate maintenance starting information according to the acquired identification information of the machine to be maintained and the current time.

In some embodiments, the second electronic device may be configured to receive the identification information of the second electronic device from the first electronic device. At this time, the second electronic device may acquire the identification information of the maintenance person, and when the second electronic device generates the maintenance start information, the second electronic device may also add the identification information of the maintenance person to the maintenance start information as part of the content of the maintenance start information.

After the second electronic equipment finishes scanning the machine to be maintained, the maintenance personnel can maintain the machine to be maintained, namely the target machine.

The step S105 may be specifically referred to for the first electronic device to receive the maintenance start information sent by the second electronic device and update the maintenance record information based on the maintenance start information, which is not described herein.

It should be noted that, after the first electronic device receives the maintenance start information, it needs to confirm whether the maintenance machine of the second electronic device is correct according to the maintenance start information. At this time, the steps to be executed are different depending on the result of the determination. If the machine of the second electronic device maintenance is determined to be correct, step S409-step S410 are executed. If it is determined that the machine of the second electronic device maintenance is incorrect, step S411 is executed.

And step S409, the second electronic device responds to the acceptance operation of the maintenance work order and sends a maintenance verification request message to the first electronic device.

In the embodiment of the application, after the maintenance personnel finish the maintenance of the machine to be maintained, the maintenance personnel can request the first electronic equipment to carry out acceptance. At this time, the maintenance personnel can trigger the acceptance operation of the maintenance work order of the second electronic device, and the second electronic device responds to the acceptance operation of the maintenance work order to generate a maintenance acceptance request message and send the maintenance verification request message to the first electronic device.

In some embodiments, the maintenance personnel may trigger the acceptance of the maintenance work order by a touch operation. Or the maintenance personnel can trigger the acceptance operation of the maintenance work order of the second electronic device by operating the control of the second electronic device. Or the maintenance personnel can trigger the acceptance operation of the maintenance work order of the second electronic equipment in a voice mode or the like. Of course, the maintenance personnel may trigger the acceptance operation of the maintenance work order of the second electronic device in other manners, which is not limited by the embodiment of the present application.

As a possible implementation manner, in order to facilitate the subsequent maintenance of the target machine, after the maintenance personnel performs the maintenance processing on the target machine, the maintenance personnel may record the fault processing information, and send the fault processing information as part of the content of the maintenance verification request message to the first electronic device. At this time, the maintenance verification request message carries fault handling information.

As a possible implementation manner, the maintenance personnel may not record the fault handling information after performing maintenance on the target machine. At this time, when the first electronic device needs to acquire the fault processing information, a prompt message for recording the fault processing is sent to the second electronic device, so that the maintenance personnel can record the fault processing information. Based on this, the above method further comprises:

When the maintenance verification request message does not comprise fault handling information, receiving a prompt message which is sent by the first electronic equipment and records the fault handling information, and feeding back the prompt message which records the fault handling information to a maintenance person; and transmitting the received fault handling information to the first electronic device in response to the recording operation of the fault handling information.

That is, when the maintenance verification request message does not include the fault handling information, if the first electronic device needs to acquire the fault handling information of the maintenance personnel. At this time, the first electronic device needs to send a prompt message for recording the fault handling information to the second electronic device. The second electronic device may receive a prompt message for recording fault handling information sent by the first electronic device. After receiving the prompt message for recording the fault processing information, the second electronic device needs to feed back the prompt message for recording the fault processing information to the user. In some embodiments, the second electronic device may display a prompt message recording the fault handling information in the display screen by way of display. In some embodiments, the second electronic device may broadcast a prompt message recording the fault handling information in a voice broadcast manner. Of course, the second electronic device may also feed back the prompt message for recording the fault handling information to the user in other manners, which is not limited in the embodiment of the present application.

After receiving the prompt message for recording the fault processing information, the maintenance personnel can record the fault processing information into the second electronic equipment, and at the moment, the second electronic equipment responds to the recording operation of the fault processing information to acquire the fault processing information and send the fault processing information to the first electronic equipment.

In step S410, the first electronic device responds to the maintenance verification request message sent by the target second electronic device, and when it is determined that the maintenance of the target machine is completed, updates the maintenance record information based on the maintenance completion time of the target machine, and closes the maintenance work order.

Specific reference may be made to step S106, which is not described herein.

As a possible implementation manner, the first electronic device may also perform acceptance through the third electronic device when performing acceptance on the target machine. At this time, the first electronic device sends acceptance prompt information to the third electronic device. And the third electronic equipment receives the acceptance prompt information sent by the first electronic equipment.

The acceptance prompt information comprises maintenance record information.

That is, when the first electronic device needs the third electronic device to perform the maintenance acceptance of the target machine, the acceptance prompt information may be sent to the third electronic device. The third electronic device can determine the target machine station to be checked according to the maintenance record information contained in the received checking prompt information. At this time, the third electronic device may perform maintenance acceptance on the target machine, and detect whether the target machine has completed maintenance. For example, the third electronic device may detect whether the target machine may operate normally.

And the third electronic equipment responds to the feedback operation of the maintenance evaluation information and sends an acceptance response message to the first electronic equipment. The first electronic equipment receives the acceptance response message sent by the third electronic equipment, updates the maintenance record information based on the acceptance response message and the maintenance completion time of the target machine station, and closes the maintenance work order.

The acceptance response message carries maintenance evaluation information of the maintenance personnel.

The third electronic device determines whether the target machine completes maintenance, that is, after the third electronic device checks the maintenance result of the target machine, the third electronic device needs to feed back the check result to the first electronic device. The third electronic device may evaluate the maintenance result when feeding back the acceptance result to the first electronic device. At this time, the user of the third electronic device may trigger a feedback operation of the maintenance evaluation information, for example, the user of the third electronic device may evaluate a maintenance result, for example, a maintenance speed of a maintenance person, a maintenance service attitude of the maintenance person, and the like, and feedback the maintenance evaluation information to the third electronic device. At this time, the third electronic device generates an acceptance response message in response to the feedback operation of the maintenance evaluation information, adds the maintenance evaluation information to the acceptance response message, and sends the acceptance response message carrying the maintenance evaluation information to the first electronic device. At this time, the specific process of the first electronic device receiving the acceptance response message sent by the third electronic device, updating the maintenance record information based on the acceptance response message and the maintenance completion time of the target machine, and closing the maintenance work order may refer to step S106, which is not described herein.

In step S411, if the first electronic device determines that the machine identification information in the maintenance start information is incorrect, the first electronic device sends feedback information that the maintenance machine is incorrect to the target second electronic device. The second electronic equipment receives incorrect feedback information of the maintenance machine sent by the first electronic equipment, and feeds back incorrect information of the scanning machine to the maintenance personnel, so that the second electronic equipment rescans the machine to be maintained.

That is, when the second electronic device sends the maintenance start information to the first electronic device, the first electronic device needs to verify the machine to be maintained of the second electronic device according to the maintenance start information, so as to verify whether the machine to be maintained is a target machine. That is, it is detected whether the identification information of the machine recorded in the maintenance start information is identical to the identification information of the target machine. If the first electronic device is different, the first electronic device can determine that the machine to be maintained scanned by the second electronic device is not the target machine, and the first electronic device needs to send feedback information of incorrect maintenance machine to the second electronic device. At this time, after receiving the incorrect feedback information of the maintenance machine, the second electronic device can feed back the incorrect information of the scanning machine to the maintenance personnel, so that the maintenance personnel can trigger the second electronic device to rescan the machine to be maintained when receiving the incorrect information of the scanning machine, thereby ensuring that the maintenance personnel maintains the target machine, reducing the possibility of maintenance errors and improving the maintenance efficiency.

The second electronic device may refer to the information that the second electronic device feeds back the inaccurate scanning machine to the maintenance personnel, and the second electronic device feeds back a prompt message for recording the fault processing information to the maintenance personnel, which is not described herein.

Referring to fig. 5, a schematic structural diagram of an electronic device according to an embodiment of the present application is provided. As shown in fig. 5, the electronic device includes:

an obtaining unit 501, configured to obtain device operation information of the target platform.

The processing unit 502 is configured to generate a maintenance work order of the target machine based on the device operation information of the target machine, and send the maintenance work order to at least one second electronic device.

The processing unit 502 is further configured to record, when receiving a response message of the maintenance work order, the maintenance work order to a task list of the target second electronic device based on the response message, and generate maintenance record information.

As a possible implementation manner, the processing unit 502 is further configured to receive the maintenance start information sent by the target second electronic device, and update the maintenance record information based on the maintenance start information.

As a possible implementation manner, the processing unit 502 is further configured to, in response to a maintenance verification request message sent by the target second electronic device, update maintenance record information based on maintenance completion time of the target machine when it is determined that maintenance of the target machine is completed, and close the maintenance work order.

As a possible implementation manner, the processing unit 502 is specifically configured to generate a maintenance work order of the target machine if the equipment operation information of the target machine includes alarm information; or if the equipment operation information of the target machine comprises operation state information and the operation state information represents that the operation of the target machine is abnormal, generating a maintenance work order of the target machine; or if the equipment operation information of the target machine station comprises the operation parameter information and the operation parameter information is abnormal, generating a maintenance work order of the target machine station.

As a possible implementation manner, the processing unit 502 is specifically configured to generate a maintenance work order of the target machine if the equipment operation information of the target machine includes operation state information and operation parameter information, the operation state information indicates that the target machine is operating normally, the operation parameter information is not abnormal, and the operation duration of the target machine reaches a preset maintenance time.

As a possible implementation manner, the processing unit 502 is specifically configured to record the maintenance work sheet to the first-priority public task list, and send the first-priority public task list to the at least one first-priority second electronic device.

As a possible implementation manner, the processing unit 502 is specifically configured to record, when receiving a response message of the maintenance work order, the maintenance work order to a task list of the target second electronic device based on the response message, delete the maintenance work order recorded in the public task list of the first priority, and generate maintenance record information.

As a possible implementation manner, the processing unit 502 is specifically configured to record the maintenance work order to the task list of the target second electronic device based on the confirmation receiving response message if the confirmation receiving response message of the maintenance work order sent by the target second electronic device is received, and generate maintenance record information.

As a possible implementation manner, as shown in fig. 6, the first electronic device further includes:

the sending unit 503 is configured to send the maintenance work order to at least one third electronic device if the response message for confirming receipt of the maintenance work order sent by at least one second electronic device is not received within the first preset time.

The processing unit 502 is specifically configured to record, when receiving a dispatch response message of the maintenance work order sent by the third electronic device, the maintenance work order to a task list of the target second electronic device according to identification information of the target second electronic device included in the dispatch response message of the maintenance work order. And if the response message of confirming the receipt of the maintenance work order sent by the target second electronic equipment is received, generating maintenance record information.

As a possible implementation manner, the maintenance start information includes machine identification information, identification information of maintenance personnel, and maintenance start time information.

As a possible implementation manner, the processing unit 502 is specifically configured to receive the maintenance start information sent by the target second electronic device, and determine whether the machine identification information in the maintenance start information is correct based on the identification information of the target machine; if the information is correct, updating the maintenance record information by the maintenance starting time information in the base Yu Weibao starting information; if the information is incorrect, the feedback information that the maintenance machine is incorrect is sent to the target second electronic equipment.

As a possible implementation manner, the processing unit 502 is specifically configured to re-acquire device operation information of the target device in response to a maintenance verification request message sent by the target second electronic device; if the normal operation of the target machine is determined based on the re-acquired equipment operation information of the target machine, updating the maintenance record information based on the maintenance completion time of the target machine, and closing the maintenance work order.

As a possible implementation manner, the processing unit 502 is specifically configured to, when the maintenance work order is a maintenance work order, respond to a maintenance verification request message sent by the target second electronic device, and send a prompt message for recording fault processing information to the target second electronic device when it is determined that maintenance of the target machine is completed and the maintenance verification request message does not include fault processing information; and receiving fault processing information sent by the target second electronic equipment, updating maintenance record information based on the fault processing information and maintenance completion time, and closing the maintenance work order.

As a possible implementation manner, the processing unit 502 is specifically configured to, when the maintenance work order is a maintenance work order, respond to a maintenance verification request message sent by the target second electronic device, and determine, when it is determined that maintenance of the target machine is completed, abnormal information of the target machine based on the device operation information of the target machine; and when the abnormal information of the target machine is the first risk level, the current abnormal information of the target machine is the same as the previous n times of abnormal information, and the maintenance verification request message does not comprise the fault processing information, sending a prompt message for recording the fault processing information to the target second electronic equipment. n is an integer greater than 0.

Or alternatively

And when the abnormal information of the target machine is of the second risk level, the current abnormal information of the target machine is the same as the previous m abnormal information, and the maintenance verification request message does not comprise the fault processing information, sending a prompt message for recording the fault processing information to the target second electronic equipment. Wherein n is different from m in value, and m is an integer greater than 0.

As a possible implementation manner, the processing unit 502 is further configured to update the maintenance record information based on the maintenance completion time of the target machine and close the maintenance work order when the abnormality information of the target machine is at the third risk level. Or alternatively

As a possible implementation manner, the processing unit 502 is specifically configured to send acceptance prompt information to a third electronic device corresponding to the target second electronic device in response to a maintenance verification request message sent by the target second electronic device. And receiving an acceptance response message sent by a third electronic device corresponding to the target second electronic device, updating the maintenance record information based on the acceptance response message and the maintenance completion time of the target machine station, and closing the maintenance work order.

As a possible implementation manner, the sending unit 503 is further configured to send status information of the maintenance work order to a third electronic device corresponding to the target second electronic device.

Corresponding to the embodiment, the application also provides an electronic device. Fig. 7 is a schematic structural diagram of an electronic device according to an embodiment of the present application, where the electronic device 700 may include: a processor 701, a memory 702 and a communication unit 703. The components may communicate via one or more buses, and it will be appreciated by those skilled in the art that the configuration of the electronic device shown in the drawings is not limiting of the embodiments of the application, as it may be a bus-like structure, a star-like structure, or include more or fewer components than shown, or may be a combination of certain components or a different arrangement of components.

Wherein the communication unit 703 is configured to establish a communication channel, so that the electronic apparatus may communicate with other devices. Receiving user data sent by other devices or sending user data to other devices.

The processor 701 is a control center of the electronic device, connects various parts of the entire electronic device using various interfaces and lines, and performs various functions of the electronic device and/or processes data by running or executing software programs, instructions, and/or modules stored in the memory 702, and invoking data stored in the memory. The processor may be comprised of integrated circuits (INTEGRATED CI rcuit, ICs), such as a single packaged IC, or may be comprised of packaged ICs that connect multiple identical or different functions. For example, the processor 701 may include only a central processing unit (centra l process ing unit, CPU). In the embodiment of the invention, the CPU can be a single operation core or can comprise multiple operation cores.

The memory 702, for storing instructions for execution by the processor 701, the memory 702 may be implemented by any type of volatile or non-volatile memory device or combination thereof, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk, or optical disk.

The execution of the instructions in memory 702, when executed by processor 701, enables electronic device 700 to perform some or all of the steps of the embodiment shown in fig. 1.

In a specific implementation, the present invention further provides a computer storage medium, where the computer storage medium may store a program, where the program may include some or all of the steps in each embodiment of the device maintenance method provided by the present invention when the program is executed. The storage medium may be a magnetic disk, an optical disk, a read-on-y memory (ROM), a random-access memory (random access memory, RAM), or the like.

In a specific implementation, the present invention also provides a computer program product, where the computer program product contains executable instructions, which when executed on a computer, cause the computer to perform some or all of the steps in the embodiments of the simulation scenario generation method provided by the present invention.

It will be apparent to those skilled in the art that the techniques of embodiments of the present invention may be implemented in software plus a necessary general purpose hardware platform. Based on such understanding, the technical solutions in the embodiments of the present invention may be embodied in essence or what contributes to the prior art in the form of a software product, which may be stored in a storage medium, such as a ROM/RAM, a magnetic disk, an optical disk, etc., including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method described in the embodiments or some parts of the embodiments of the present invention.

The same or similar parts between the various embodiments in this specification are referred to each other. In particular, for the device embodiment and the terminal embodiment, since they are substantially similar to the method embodiment, the description is relatively simple, and reference should be made to the description in the method embodiment for relevant points.

Claims

1. A device maintenance method, applied to a first electronic device, the method comprising:

2. The device maintenance method of claim 1, further comprising:

3. The device maintenance method of claim 1, wherein generating the maintenance work order of the target machine based on the device operation information of the target machine includes:

4. The device maintenance method of claim 1, wherein generating the target machine maintenance worksheet based on the device operation information of the target machine includes:

5. The device maintenance method of claim 1, wherein the sending the maintenance work order to at least one second electronic device comprises:

6. The device dimension protection method according to claim 5, wherein upon receiving the response message of the dimension protection work order, recording the dimension protection work order to the task list of the target second electronic device based on the response message, and generating dimension protection record information includes:

7. The device dimension protection method according to claim 1, wherein the recording the dimension protection work order to the task list of the target second electronic device based on the response message when the response message of the dimension protection work order is received, and generating dimension protection record information includes:

8. The device dimension protection method of claim 1, wherein, when the response message of the dimension protection work order is received, before the dimension protection work order is recorded to the task list of the target second electronic device based on the response message, and dimension protection record information is generated, the method further comprises:

9. The apparatus maintenance method according to claim 2, wherein the maintenance start information includes machine identification information, identification information of maintenance personnel, and maintenance start time information.

10. The device dimension keeping method of claim 9, wherein the receiving dimension keeping start information sent by the target second electronic device, and updating the dimension keeping record information based on the dimension keeping start information comprises:

11. The device maintenance method of claim 2, wherein the updating the maintenance record information based on the target machine maintenance completion time and closing the maintenance work order when determining that the target machine maintenance is completed in response to the maintenance verification request message sent by the target second electronic device comprises:

12. The device maintenance method of claim 11, wherein the updating the maintenance record information based on the target machine maintenance completion time and closing the maintenance work order when determining that the target machine maintenance is completed in response to the maintenance verification request message sent by the target second electronic device comprises:

13. The device maintenance method according to claim 12, wherein when the maintenance work order is a maintenance work order, responding to a maintenance verification request message sent by the target second electronic device, and when it is determined that maintenance of the target machine is completed and no fault handling information is included in the maintenance verification request message, sending a prompt message for recording fault handling information to the target second electronic device includes:

Or alternatively

14. The device maintenance method of claim 13, wherein the method further comprises:

15. The device maintenance method according to claim 2, wherein the updating the maintenance record information based on the maintenance completion time of the target machine after determining that the maintenance of the target machine is completed in response to the maintenance verification request message sent by the target second electronic device, and closing the maintenance work order includes:

16. The device maintenance method of any of claims 1-15, further comprising:

17. The equipment maintenance system is characterized by comprising a first electronic equipment and a second electronic equipment; wherein,

18. The device maintenance system of claim 17, further comprising a third electronic device; wherein,

The first electronic device is configured to record, when receiving a dispatch response message of the maintenance work order sent by the third electronic device, the maintenance work order to a task list of a target second electronic device according to identification information of maintenance personnel included in the dispatch response message of the maintenance work order; the maintenance work order dispatching response message carries identification information of maintenance personnel; the target second electronic device is a second electronic device corresponding to the identification information of the maintenance personnel;

19. A computer readable storage medium, characterized in that the computer readable storage medium comprises a stored program, wherein the program when run controls a device in which the computer readable storage medium is located to perform the method of any one of claims 1 to 16.