CN117764699A - Service processing method, device, electronic equipment and storage medium - Google Patents

Service processing method, device, electronic equipment and storage medium Download PDF

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Publication number
CN117764699A
CN117764699A CN202311735819.8A CN202311735819A CN117764699A CN 117764699 A CN117764699 A CN 117764699A CN 202311735819 A CN202311735819 A CN 202311735819A CN 117764699 A CN117764699 A CN 117764699A
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China
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user
information
bank
new
client
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CN202311735819.8A
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Chinese (zh)
Inventor
覃利
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China Construction Bank Corp
CCB Finetech Co Ltd
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China Construction Bank Corp
CCB Finetech Co Ltd
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Priority to CN202311735819.8A priority Critical patent/CN117764699A/en
Publication of CN117764699A publication Critical patent/CN117764699A/en
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Abstract

The disclosure relates to a service processing method, a device, electronic equipment and a storage medium, and belongs to the technical field of data processing. The method comprises the following steps: responding to the login operation of a user login client, and identifying whether the user is a contracted user of an original bill system of a bank; if the user is a contracted user of the original bill system of the bank, identifying whether the login operation is the target operation of the first login client after the new bill system of the bank is on line; if the login operation is a target operation, acquiring first indication information for indicating whether the user confirms to use the bank new ticket system; and if the first indication information indicates that the user confirms to use the new bank bill system, sending second indication information for indicating to report the information of the user to the new bank bill system. Therefore, the automatic report and preparation of information of stock users in a new ticket system of ticket exchange can be realized, and the method has the advantages of high automation degree, high efficiency, reduced manual workload and the like.

Description

Service processing method, device, electronic equipment and storage medium
Technical Field
The present disclosure relates to the field of data processing technologies, and in particular, to a service processing method, an apparatus, an electronic device, a computer readable storage medium, and a computer program product.
Background
Currently, according to relevant regulations, a user needs to report user information in a new ticket system of a ticket office before handling ticket business. In the related art, users report and prepare user information mostly through a bank counter channel, banking staff needs to manually input report and prepare information provided by the users into a banking system, report and prepare the user information according to the input information, repeated operation is more, manual workload is larger, and processing efficiency is low.
Disclosure of Invention
The present disclosure provides a service processing method, apparatus, electronic device, computer readable storage medium and computer program product, so as to at least solve the problems of large manual workload and low processing efficiency of user information reporting in the related art. The technical scheme of the present disclosure is as follows:
according to a first aspect of an embodiment of the present disclosure, there is provided a service processing method, applicable to a client, the method including: responding to login operation of a user login client, and identifying whether the user is a contracted user of an original bill system of a bank; if the user is a contracted user of the original bill system of the bank, identifying whether the login operation is the target operation of the client after the new bill system of the bank is online; if the login operation is the target operation, acquiring first indication information for indicating whether the user confirms to use the bank new ticket system; and if the first indication information indicates that the user confirms to use the new bank bill system, sending second indication information for indicating to report the information of the user to the new bank bill system.
In one embodiment of the disclosure, the obtaining the first indication information for indicating whether the user confirms the use of the bank new ticket system includes: controlling and displaying a display window for confirming whether to use the bank new ticket system; and generating the first indication information based on the operation of the user on the display window.
In one embodiment of the present disclosure, the method further comprises: acquiring client information and account information of the user as information of the user; and generating display text of the display window based on the information of the user.
In one embodiment of the disclosure, the generating the first indication information based on the operation of the user on the display window includes: and responding to clicking operation of the user on a confirmation button in the display window, and generating first indication information for indicating the user to confirm to use the bank new ticket system.
In one embodiment of the present disclosure, if the first indication information indicates that the user confirms use of the bank new ticketing system, the method further includes: and sending the information of the user to the bank new bill system.
According to a second aspect of embodiments of the present disclosure, there is provided another service processing method, applicable to a new banking ticketing system, the method including: receiving second indication information sent by a client and used for indicating to report the information of a user to a new ticket system of ticket exchange; acquiring information of the user; and reporting the information of the user to the ticket exchange new ticket system.
In one embodiment of the disclosure, the obtaining the information of the user includes: receiving the information of the user sent by the client; and/or acquiring the customer information of the user from a bank customer information system as the information of the user; and/or acquiring account information of the user from a bank to public deposit system as information of the user.
In one embodiment of the present disclosure, the method further comprises: if the information of the user is updated, acquiring updated information of the user; and reporting the updated information of the user to the new ticket system of the ticket exchange.
In one embodiment of the disclosure, the obtaining the updated information of the user includes: acquiring an update file sent by a bank data warehouse system, wherein the update file is generated based on customer information updated by the user in a bank customer information system and/or account information updated by the bank to the user in a public deposit system; and extracting the updated information of the user from the updated file.
According to a third aspect of embodiments of the present disclosure, there is provided a service processing apparatus adapted to a client, the apparatus including: the first identification module is configured to respond to login operation of a user login client and identify whether the user is a contracted user of an original bill system of a bank or not; the second identification module is configured to identify whether the login operation is the target operation of the client after the user logs in for the first time after the user is the contracted user of the original bill system of the bank and the login operation is the online new bill system of the bank; the acquisition module is configured to acquire first indication information for indicating whether the user confirms to use the bank new ticket system or not if the login operation is the target operation; and the sending module is configured to send second indication information for indicating to report the information of the user to the new bill system of the bill exchange to the new bill system of the bank if the first indication information indicates that the user confirms to use the new bill system of the bank.
In one embodiment of the present disclosure, the acquisition module is further configured to: controlling and displaying a display window for confirming whether to use the bank new ticket system; and generating the first indication information based on the operation of the user on the display window.
In one embodiment of the present disclosure, the acquisition module is further configured to: acquiring client information and account information of the user as information of the user; and generating display text of the display window based on the information of the user.
In one embodiment of the present disclosure, the acquisition module is further configured to: and responding to clicking operation of the user on a confirmation button in the display window, and generating first indication information for indicating the user to confirm to use the bank new ticket system.
In one embodiment of the disclosure, if the first indication information indicates that the user confirms use of the bank new ticketing system, the sending module is further configured to: and sending the information of the user to the bank new bill system.
According to a fourth aspect of embodiments of the present disclosure, there is provided another service processing apparatus adapted for use in a bank new ticketing system, the apparatus comprising: the receiving module is configured to receive second indication information which is sent by the client and used for indicating to report the information of the user to the new ticket system; an acquisition module configured to acquire information of the user; and the reporting module is configured to report the information of the user to the new ticket system of the ticket exchange.
In one embodiment of the present disclosure, the acquisition module is further configured to: receiving the information of the user sent by the client; and/or acquiring the customer information of the user from a bank customer information system as the information of the user; and/or acquiring account information of the user from a bank to public deposit system as information of the user.
In one embodiment of the disclosure, the reporting module is further configured to: if the information of the user is updated, acquiring updated information of the user; and reporting the updated information of the user to the new ticket system of the ticket exchange.
In one embodiment of the disclosure, the reporting module is further configured to: acquiring an update file sent by a bank data warehouse system, wherein the update file is generated based on customer information updated by the user in a bank customer information system and/or account information updated by the bank to the user in a public deposit system; and extracting the updated information of the user from the updated file.
According to a fifth aspect of embodiments of the present disclosure, there is provided an electronic device, comprising: a processor; a memory for storing the processor-executable instructions; wherein the processor is configured to execute the instructions to implement the service processing method according to the first and second aspects.
According to a sixth aspect of embodiments of the present disclosure, there is provided a computer readable storage medium, which when executed by a processor of an electronic device, causes the electronic device to perform the service processing method as described in the first and second aspects.
According to a seventh aspect of embodiments of the present disclosure, there is provided a computer program product comprising a computer program which, when executed by a processor, implements the service processing method according to the first and second aspects.
The technical scheme provided by the embodiment of the disclosure at least brings the following beneficial effects: after the new bill system of the bank is online, when the contracted user of the original bill system of the bank logs in the client for the first time, the client can acquire first indication information for indicating whether the user confirms to use the new bill system of the bank, if the first indication information indicates that the user confirms to use the new bill system of the bank, the client can indicate the new bill system of the bank to report user information, and the automatic report of information of the stock users in the new bill system of the bill exchange can be realized.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the disclosure and together with the description, serve to explain the principles of the disclosure and do not constitute an undue limitation on the disclosure.
Fig. 1 is a flow diagram of a traffic processing method according to a first embodiment of the present disclosure.
Fig. 2 is a flow chart of a service processing method according to a second embodiment of the present disclosure.
Fig. 3 is a flow chart of a service processing method according to a third embodiment of the present disclosure;
fig. 4 is an interactive schematic diagram of a service processing method according to a fourth embodiment of the present disclosure.
Fig. 5 is an interactive schematic diagram of a service processing method according to a fifth embodiment of the present disclosure;
fig. 6 is a block diagram of a service processing apparatus according to a first embodiment of the present disclosure.
Fig. 7 is a block diagram of a service processing apparatus according to a second embodiment of the present disclosure.
Fig. 8 is a block diagram of an electronic device, according to an example embodiment.
Detailed Description
In order to enable those skilled in the art to better understand the technical solutions of the present disclosure, the technical solutions of the embodiments of the present disclosure will be clearly and completely described below with reference to the accompanying drawings.
It should be noted that the terms "first," "second," and the like in the description and claims of the present disclosure and in the foregoing figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments of the disclosure described herein may be capable of operation in sequences other than those illustrated or described herein. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present disclosure as detailed in the accompanying claims.
It should be noted that, information (including but not limited to user equipment information, user personal information, etc.), data (including but not limited to data for analysis, stored data, presented data, etc.), and signals referred to in this application are all authorized by the user or are fully authorized by the parties, and the collection, use, and processing of relevant data is required to comply with relevant laws and regulations and standards.
Fig. 1 is a flow diagram of a traffic processing method according to a first embodiment of the present disclosure.
As shown in fig. 1, the service processing method of the first embodiment of the present disclosure includes the following steps:
s101, responding to the login operation of the user login client, and identifying whether the user is the contracted user of the original bill system of the bank.
It should be noted that, the execution body of the service processing method of the present disclosure is a client. The service processing method of the embodiment of the present disclosure may be performed by the service processing apparatus of the embodiment of the present disclosure, and the service processing apparatus of the embodiment of the present disclosure may be configured in any client to perform the service processing method of the embodiment of the present disclosure.
It should be noted that, the client refers to a client that provides banking services, and may include, for example, internet banking (Online Banking Service, abbreviated as internet banking), mobile phone banking APP (Application), and the like. The original bill system of the bank refers to an original system (such as a workstation, a server, a computer and the like) for providing bill business services at the bank end, and the original bill system of the bill exchange refers to an original system for providing bill business services at the bill exchange end. The client and the original bill system of the bank can communicate, and the original bill system of the bank and the original bill system of the ticket office can communicate, namely, the client and the original bill system of the ticket office can realize butt joint through the original bill system of the bank. Ticket exchange refers to a ticket exchange.
In the embodiment of the disclosure, a user can log in the client, and correspondingly, the client can respond to the login operation of the user logging in the client to identify whether the user is a contracted user of the original bill system of the bank. It should be noted that, the subscriber of the original bill system of the bank refers to the subscriber who has transacted the subscription service of the original bill system of the bank, namely, the subscriber who has opened the service of the original bill system of the bank, and is the stock subscriber of the original bill system of the bank.
In one embodiment, identifying whether the user is a contracted user of the original bill system of the bank includes obtaining customer information of the user from a bank customer information system, and identifying whether the user is a contracted user of the original bill system of the bank based on the customer information of the user.
The bank customer information system refers to a system that provides a management service of customer information of a user, for example, a system that provides a service of storing, inquiring, modifying, etc. customer information of a user.
It should be noted that, the client information is not limited too much, for example, the client information may include a name, an age, a credit level, etc. taking the user as an individual, and the client information may include a name, an enterprise scale, an enterprise category, etc. taking the user as an enterprise.
In some examples, identifying whether the user is a contracted user of the original bank note system based on the user's customer information includes extracting contract information from the user's customer information, the contract information including whether the user is a contracted user of the original bank note system, identifying the user as a contracted user of the original bank note system if the user's contract information is a contracted user of the original bank note system, and otherwise identifying a contracted user of the non-original bank note system if the user's contract information is a contracted user of the non-original bank note system.
S102, if the user is a contracted user of the original bill system of the bank, identifying whether the login operation is the target operation of the first login client after the new bill system of the bank is on line.
The bank new bill system refers to a new system for providing bill business service at a bank end, the bill exchange new bill system refers to a new system for providing bill business service at a bill exchange end, the client end and the bank new bill system can communicate, the bank new bill system and the bill exchange new bill system can communicate, namely, the client end and the bill exchange new bill system can realize butt joint through the bank new bill system.
It should be noted that, when the new bill system of the bank is online, the new bill system of the bank is put into operation, and the target operation refers to the operation that the user logs in the client for the first time (i.e. first time) after the new bill system of the bank is online.
In one embodiment, identifying whether the login operation is a target operation includes acquiring operation information of a user on a client after a new bank ticket system is online, if no information of the user login client exists in the operation information, identifying the login operation as the target operation, otherwise, if information of the user login client exists in the operation information, identifying non-target operation of the login operation.
S103, if the login operation is the target operation, acquiring first instruction information for instructing the user whether to confirm to use the bank new ticket system.
In one embodiment, the obtaining the first indication information includes obtaining a user's intent to use for the bank new ticketing system, and generating the first indication information based on the intent to use.
For example, the intention to use may include the user confirming use of the bank note system or the user refusing use of the bank note system, and if the intention to use confirms use of the bank note system for the user, the first instruction information for instructing the user to confirm use of the bank note system is generated, whereas if the intention to use refuses use of the bank note system for the user, the first instruction information for instructing the user refusing use of the bank note system is generated.
For example, the intention to use may include a probability that the user confirms use of the bank note system, and if the probability is greater than or equal to a set threshold, first indication information for indicating that the user confirms use of the bank note system is generated, whereas if the probability is less than the set threshold, first indication information for indicating that the user refuses use of the bank note system is generated.
And S104, if the first indication information indicates that the user confirms to use the new bank bill system, sending second indication information for indicating to report the information of the user to the new bank bill system.
In the embodiment of the disclosure, if the first indication information indicates that the user confirms to use the new bank bill system, the client may send the second indication information to the new bank bill system, and correspondingly, the new bank bill system may receive the second indication information sent by the client and report the information of the user to the new bill system for bill exchange, and correspondingly, the new bill system for bill exchange may receive the information of the user reported by the new bank bill system and store the information of the user to a local storage space, thereby realizing the report of the information of the user in the new bill system for bill exchange.
The information of the user is not limited too much, and may include, for example, customer information, account information, and the like of the user. The account information is not excessively limited, and may include, for example, a name, deposit amount, number of transactions, transaction amount, issuer, transaction channel, and the like.
In one embodiment, if the first indication information indicates that the user confirms to use the new bank bill system, the method further includes sending the information of the user to the new bank bill system, so that the new bank bill system can receive the information of the user sent by the client, so as to report the information of the user to the new bank bill system subsequently.
In some examples, the method further comprises obtaining account information for the user from a bank to public deposit system. It should be noted that the bank-to-credit system refers to a system that provides a management service of account information of a user, for example, a system that provides a service of storing, inquiring, modifying, etc. of account information of a user.
In summary, according to the service processing method provided by the embodiment of the disclosure, the client responds to the login operation of the user login client, identifies whether the user is a contracted user of the original bill system of the bank, if the user is a contracted user of the original bill system of the bank, identifies whether the login operation is a target operation of the first login client after the new bill system of the bank is on line, if the login operation is the target operation, obtains the first indication information for indicating whether the user confirms to use the new bill system of the bank, and if the first indication information indicates that the user confirms to use the new bill system of the bank, sends the second indication information for indicating to report the information of the user to the new bill system of the bank. Therefore, after the new bill system of the bank is online, when the contracted user of the original bill system of the bank logs in the client for the first time, the client can acquire first indication information for indicating whether the user confirms to use the new bill system of the bank, if the first indication information indicates that the user confirms to use the new bill system of the bank, the client can indicate the new bill system of the bank to report user information, and the automatic report of information of stock users in the new bill system of the bill exchange can be realized.
Fig. 2 is a flow chart of a service processing method according to a second embodiment of the present disclosure.
As shown in fig. 2, the service processing method according to the second embodiment of the present disclosure includes the following steps:
s201, responding to the login operation of the user login client, and identifying whether the user is the contracted user of the original bill system of the bank.
S202, if the user is a contracted user of the original bill system of the bank, identifying whether the login operation is the target operation of the first login client after the new bill system of the bank is on line.
For the relevant content of steps S201-S202, refer to the above embodiment, and are not repeated here.
S203, if the login operation is the target operation, controlling and displaying a display window for confirming whether to use the bank new ticket system.
S204, generating first indication information based on the operation of a user on the display window.
It should be noted that the display window is not limited too much, and may include a text box, a button, a selection menu, and the like, for example.
In one embodiment, the display window includes a confirmation button for confirming use of the bank new ticketing system, and the generating of the first indication information is based on the user's operation on the display window, and includes generating the first indication information for indicating the user to confirm use of the bank new ticketing system in response to the user's click operation on the confirmation button within the display window, to achieve the generating of the first indication information. It should be noted that the confirmation button is not limited too much, and may include, for example, a "yes", "confirmation", "consent" button, or the like.
In one embodiment, the display window includes a rejection button for rejecting use of the bank new ticketing system, and generating the first indication information based on user operation of the display window includes generating the first indication information for indicating rejection of use of the bank new ticketing system by the user in response to user click operation of the rejection button within the display window to enable generation of the first indication information. It should be noted that the reject button is not limited too much, and for example, may include a "no", "reject" button, and the like.
In one embodiment, the display window includes an input box for entering whether to use the bank new ticketing system, and the generating of the first indication information is based on the user's operation on the display window, and includes generating the first indication information for indicating whether to confirm use of the bank new ticketing system in response to the user's entry operation on the input box within the display window, to enable generation of the first indication information.
In one embodiment, the method further includes obtaining customer information and account information of the user as information of the user, and generating a display text of the display window based on the information of the user. Therefore, the client information and account information of the user can be comprehensively considered to be used as the information of the user, so that the display text of the display window can be generated, and the display window can be further generated.
In some examples, generating the display text of the display window based on the user information includes generating a ticket promise letter based on the user information, and using the ticket promise letter as the display text of the display window. For example, a ticket promise letter may be generated based on the set template and the user's information.
S205, if the first indication information indicates that the user confirms to use the new bill system of the bank, second indication information for indicating to report the information of the user to the new bill system of the ticket exchange is sent to the new bill system of the bank.
For the relevant content of step S205, refer to the above embodiment, and will not be described herein.
In summary, according to the service processing method provided by the embodiment of the present disclosure, the client controls to display a display window for confirming whether to use the bank new ticket system, and generates the first indication information based on the operation of the user on the display window, so as to generate the first indication information.
Fig. 3 is a flow chart illustrating a service processing method according to a third embodiment of the present disclosure.
As shown in fig. 3, a service processing method according to a third embodiment of the present disclosure includes the following steps:
s301, receiving second indication information sent by the client and used for indicating to report the information of the user to the new ticket system.
S302, obtaining information of a user.
It should be noted that, the execution main body of the service processing method of the present disclosure is a new bank bill system, and the service processing method of the embodiment of the present disclosure may be executed by the service processing apparatus of the embodiment of the present disclosure, and the service processing apparatus of the embodiment of the present disclosure may be configured in any new bank bill system to execute the service processing method of the embodiment of the present disclosure.
In one embodiment, the method includes receiving information of the user sent by the client, and/or obtaining client information of the user from a bank client information system as the information of the user, and/or obtaining account information of the user from a bank to a public deposit system as the information of the user, so as to obtain the information of the user.
In one embodiment, the second instruction information carries information of the user, and the information of the user is obtained, including extracting the information of the user from the second instruction information.
S303, reporting the information of the user to a new ticket system of the ticket exchange.
In one embodiment, reporting the information of the user to the ticket exchange new ticket system includes establishing a timing task for reporting the information of the user, executing the timing task to report the information of the user to the ticket exchange new ticket system, and timing processing of the reporting of the information of the user can be achieved.
The parameters such as the execution time, the start time, the end time and the like of the timing task are not excessively limited, and the configuration can be flexibly performed. For example, the execution time of the timing task is the next day when the new bank bill system receives the second instruction information, i.e. t+1 day, where T refers to the date when the new bank bill system receives the second instruction information, and t+1 day refers to the next day when the new bank bill system receives the second instruction information.
In one embodiment, the method further includes obtaining updated information of the user if the updated information of the user appears, and reporting the updated information of the user to the new ticket system. Correspondingly, the new bill system of the bill exchange can receive updated information of the user sent by the new bill system of the bank and store the updated information of the user to a local storage space. Therefore, when the information of the user is updated, the updated information of the user can be reported to the new ticket system of the ticket office, the automatic reporting of the updated information of the user in the new ticket system of the ticket office can be realized, and the real-time performance and accuracy of the information of the user of the new ticket system of the ticket office are ensured.
It will be appreciated that the new ticket system may delete the original information of the user from the local storage space and store the updated information of the user to the local storage space.
In some examples, obtaining updated user information includes obtaining updated user information from a bank customer information system as updated user information and/or obtaining updated user account information from a bank to a credit system as updated user information.
In some examples, obtaining updated information from the user includes obtaining an update file sent by the bank data warehouse system, wherein the update file is generated based on updated customer information from the user in the bank customer information system and/or updated account information from the bank to the user in the credit system, and extracting the updated information from the update file. Therefore, the updated file sent by the bank data warehouse system can be obtained, and the updated information of the user can be extracted from the updated file, so that the updated information of the user can be obtained.
It should be noted that, the bank data warehouse system refers to a system that provides a data management service, for example, a system that provides a service of data storage, processing, querying, modifying, and the like.
For example, the bank data warehouse system may obtain customer information updated by the user from the bank customer information system and/or obtain account information updated by the user from the bank to the public deposit system, generate an update file based on the customer information updated by the user and/or the account information updated by the user, and send the update file to the bank new ticket system.
For example, the bank data warehouse system may obtain a first file from a bank customer information system and/or obtain a second file from a bank to public deposit system, and obtain an updated file based on the first file and/or the second file. The first file is generated based on updated customer information of a user in a bank customer information system, and the second file is generated based on updated account information of the user in a bank to public deposit system.
For example, based on the first file and/or the second file, an updated file is obtained, including merging the first file and the second file to obtain the updated file.
It should be noted that, the information updated by the user may be reported to the new ticket system of the ticket office, and the related content of reporting the information of the user to the new ticket system of the ticket office may be referred to, which is not described herein.
In summary, according to the service processing method provided by the embodiment of the present disclosure, a bank new ticket system receives second indication information sent by a client and used for indicating to report user information to a ticket exchange new ticket system, obtains user information, and reports the user information to the ticket exchange new ticket system. Therefore, the bank new bill system can receive the second indication information sent by the client and report the user information, can realize automatic report and preparation of information of stock users in the bill system of the bill exchange, and has the advantages of high automation degree, high efficiency, reduced manual workload and the like.
On the basis of any of the above embodiments, as shown in fig. 4, a service flow a is a user information reporting flow, and the service flow a is as follows:
taking a client as an online banking as an example, a user logs in the online banking, the online banking can respond to the login operation to call a client information inquiry service of a bank client information system, and the bank client information system can return the client information of the user through the client information inquiry service, namely, send the client information of the user to the online banking.
The online banking can also call the account information inquiry service of the bank to the public deposit system, and the bank can return the account information of the user to the public deposit system through the account information inquiry service, namely, the account information of the user is sent to the online banking.
The online banking can identify whether the user is a contracted user of the original bank bill system based on the client information of the user, generate a bill promise function based on the client information and account information of the user and control and display the bill promise function and prompt the user to sign if the user is the contracted user of the original bank bill system, generate first indication information for indicating the user to confirm to use the new bank bill system if the user confirms to sign and send second indication information to the new bank bill system if the user confirms to sign. Otherwise, if the user cancels the signing, which indicates that the user refuses to use the bank new ticket system, the first indication information for indicating that the user refuses to use the bank new ticket system is generated, and the business flow is ended.
The bank new ticket system can receive the second indication information sent by the online banking, and report the information of the user to the ticket exchange new ticket system through the user information reporting service.
The new ticket system can receive the information of the user reported by the new ticket system of the bank and report the information of the user of the ticket exchange based on the information of the user, for example, the information of the user is stored in a local storage space.
The new ticket system of the ticket office can also asynchronously return a result, namely, asynchronously send a user information report and preparation result to the new ticket system of the bank, and correspondingly, the new ticket system of the bank can asynchronously receive the result, namely, asynchronously receive the user information report and preparation result sent by the new ticket system of the ticket office. The user information backup result may include backup success, backup failure, etc.
On the basis of any of the above embodiments, as shown in fig. 5, a service flow B is a user information modification backup flow, and the service flow B is as follows:
the bank client information system can modify client information, namely, modify local client information of a user, generate a first file based on the updated client information of the user, and send the first file to the bank data warehouse system.
The bank can modify account information of the public deposit system, namely, the account information of the local user is modified, and based on the updated account information of the user, a second file is generated and sent to the bank data warehouse system.
The bank data warehouse system can process the first file and the second file to obtain an updated file, and send the updated file to the bank new ticket system.
The bank new ticket system can receive the updated file sent by the bank data warehouse system, process the updated file to obtain updated information of the user, and report the updated information of the user to the ticket exchange new ticket system through the user information modification backup service.
The new ticket system of ticket exchange can receive the updated information of user reported by the new ticket system of bank and report the updated information of ticket exchange to local storage space.
The new ticket system of ticket office can also asynchronously return the result, namely asynchronously send the user information modification report result to the new ticket system of bank, and correspondingly, the new ticket system of bank can asynchronously receive the result, namely asynchronously receive the user information modification report result sent by the new ticket system of ticket office. The user information modification backup result may include successful modification backup, failed modification backup, and the like.
On the basis of any one of the embodiments, in the execution process of any one of the service flows shown in fig. 4 and 5, whether the monitoring service behavior is abnormal or not may be monitored, if the monitoring service behavior is abnormal, an abnormal record of the service behavior is generated, and/or alarm information for reminding the occurrence of the abnormality of the service behavior is generated, and/or the execution service behavior and subsequent steps thereof are returned.
In one embodiment, the root cause analysis may be performed on the abnormal business behavior based on the abnormal record of the business behavior, the root cause analysis result may be obtained, and the abnormal processing flow corresponding to the root cause analysis result may be executed.
Therefore, the abnormality of the business behavior in the business process can be found in time, the abnormality alarm can be carried out, the business behavior is re-executed, the abnormality is analyzed, the abnormality processing process is executed, and the abnormality situation is solved in time.
On the basis of any of the above embodiments, the business behavior of any of the business processes shown in fig. 4 and 5 may be implemented by executing a timing task, and parameters such as execution time, start time, end time, etc. of the timing task corresponding to different business behaviors may be different, so that timing processing of the business behavior may be implemented.
Fig. 6 is a block diagram of a service processing apparatus according to a first embodiment of the present disclosure. The service processing device is suitable for the client.
As shown in fig. 6, a service processing apparatus 600 of an embodiment of the present disclosure includes: a first recognition module 601, a second recognition module 602, an acquisition module 603 and a sending module 604.
The first identifying module 601 is configured to identify whether a user is a contracted user of a bank original bill system in response to a login operation of the user login client;
the second identifying module 602 is configured to identify whether the login operation is a target operation of the client after the user logs in for the first time after the user is a contracted user of the original bill system of the bank is online;
the obtaining module 603 is configured to obtain first indication information for indicating whether the user confirms to use the bank new ticket system if the login operation is the target operation;
the sending module 604 is configured to send second indication information for indicating to report the information of the user to the new ticket system if the first indication information indicates that the user confirms to use the new ticket system.
In one embodiment of the present disclosure, the acquisition module 603 is further configured to: controlling and displaying a display window for confirming whether to use the bank new ticket system; and generating the first indication information based on the operation of the user on the display window.
In one embodiment of the present disclosure, the acquisition module 603 is further configured to: acquiring client information and account information of the user as information of the user; and generating display text of the display window based on the information of the user.
In one embodiment of the present disclosure, the acquisition module 603 is further configured to: and responding to clicking operation of the user on a confirmation button in the display window, and generating first indication information for indicating the user to confirm to use the bank new ticket system.
In one embodiment of the present disclosure, if the first indication information indicates that the user confirms use of the bank new ticketing system, the sending module 604 is further configured to: and sending the information of the user to the bank new bill system.
The specific manner in which the various modules perform the operations in the apparatus of the above embodiments have been described in detail in connection with the embodiments of the method, and will not be described in detail herein.
In summary, according to the service processing device provided by the embodiment of the disclosure, after a new bank bill system is online, when a contracted user of an original bank bill system logs in a client for the first time, first indication information for indicating whether the user confirms to use the new bank bill system can be obtained, if the first indication information indicates that the user confirms to use the new bank bill system, the new bank bill system can be instructed to report user information, automatic report of information of a stock user in the new bank bill system can be realized, and the device has the advantages of high automation degree, high efficiency, manual workload reduction and the like.
Fig. 7 is a block diagram of a service processing apparatus according to a second embodiment of the present disclosure. The business processing device is suitable for a new bank bill system.
As shown in fig. 7, a service processing apparatus 700 of an embodiment of the present disclosure includes: a receiving module 701, an acquiring module 702 and a reporting module 703.
The receiving module 701 is configured to receive second indication information sent by the client and used for indicating to report the information of the user to the new ticket system;
the acquisition module 702 is configured to acquire information of the user;
the reporting module 703 is configured to report the information of the user to the ticket exchange new ticket system.
In one embodiment of the present disclosure, the acquisition module 702 is further configured to: receiving the information of the user sent by the client; and/or acquiring the customer information of the user from a bank customer information system as the information of the user; and/or acquiring account information of the user from a bank to public deposit system as information of the user.
In one embodiment of the present disclosure, the reporting module 703 is further configured to: if the information of the user is updated, acquiring updated information of the user; and reporting the updated information of the user to the new ticket system of the ticket exchange.
In one embodiment of the present disclosure, the reporting module 703 is further configured to: acquiring an update file sent by a bank data warehouse system, wherein the update file is generated based on customer information updated by the user in a bank customer information system and/or account information updated by the bank to the user in a public deposit system; and extracting the updated information of the user from the updated file.
The specific manner in which the various modules perform the operations in the apparatus of the above embodiments have been described in detail in connection with the embodiments of the method, and will not be described in detail herein.
In summary, the service processing device provided by the embodiment of the disclosure can receive the second indication information sent by the client and report the user information, can realize automatic report and preparation of information of stock users in a new ticket system of ticket exchange, and has the advantages of high automation degree, high efficiency, reduced manual workload and the like.
Fig. 8 is a block diagram of an electronic device, according to an example embodiment.
As shown in fig. 8, the electronic device 800 includes:
a memory 810 and a processor 820, a bus 830 connecting the different components (including the memory 810 and the processor 820), the memory 810 storing a computer program that when executed by the processor 820 implements the business processing methods described in the embodiments of the present disclosure.
Bus 830 represents one or more of several types of bus structures, including a memory bus or memory controller, a peripheral bus, an accelerated graphics port, a processor, or a local bus using any of a variety of bus architectures. By way of example, and not limitation, such architectures include Industry Standard Architecture (ISA) bus, micro channel architecture (MAC) bus, enhanced ISA bus, video Electronics Standards Association (VESA) local bus, and Peripheral Component Interconnect (PCI) bus.
Electronic device 800 typically includes a variety of electronic device readable media. Such media can be any available media that is accessible by electronic device 800 and includes both volatile and nonvolatile media, removable and non-removable media.
Memory 810 may also include computer system readable media in the form of volatile memory, such as Random Access Memory (RAM) 840 and/or cache memory 850. Electronic device 800 may further include other removable/non-removable, volatile/nonvolatile computer system storage media. By way of example only, storage system 860 may be used to read from and write to non-removable, non-volatile magnetic media (not shown in FIG. 8, commonly referred to as a "hard disk drive"). Although not shown in fig. 8, a magnetic disk drive for reading from and writing to a removable non-volatile magnetic disk (e.g., a "floppy disk"), and an optical disk drive for reading from or writing to a removable non-volatile optical disk (e.g., a CD-ROM, DVD-ROM, or other optical media) may be provided. In such cases, each drive may be coupled to bus 830 through one or more data medium interfaces. Memory 810 may include at least one program product having a set (e.g., at least one) of program modules configured to carry out the functions of the various embodiments of the disclosure.
A program/utility 880 having a set (at least one) of program modules 870 may be stored, for example, in memory 810, such program modules 870 including, but not limited to, an operating system, one or more application programs, other program modules, and program data, each or some combination of which may include an implementation of a network environment. Program modules 870 generally perform the functions and/or methods in the embodiments described in this disclosure.
The electronic device 800 may also communicate with one or more external devices 890 (e.g., keyboard, pointing device, display 891, etc.), one or more devices that enable a user to interact with the electronic device 800, and/or any device (e.g., network card, modem, etc.) that enables the electronic device 800 to communicate with one or more other computing devices. Such communication may occur through an input/output (I/O) interface 892. Also, electronic device 800 may communicate with one or more networks such as a Local Area Network (LAN), a Wide Area Network (WAN) and/or a public network, such as the Internet, through network adapter 893. As shown in fig. 8, network adapter 893 communicates with other modules of electronic device 800 over bus 830. It should be appreciated that although not shown, other hardware and/or software modules may be used in connection with electronic device 800, including, but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, data backup storage systems, and the like.
Processor 820 executes various functional applications and data processing by executing programs stored in memory 810.
It should be noted that, the implementation process and the technical principle of the electronic device in this embodiment refer to the foregoing explanation of the service processing method in the embodiment of the disclosure, and are not repeated herein.
In summary, the electronic device provided in the embodiment of the present disclosure may execute the foregoing service processing method, after the new bank bill system is online, when a subscriber of the original bank bill system logs in to the client for the first time, the first instruction information for instructing whether the subscriber confirms use of the new bank bill system may be obtained, if the first instruction information instructs the subscriber to confirm use of the new bank bill system, the new bank bill system may be instructed to report the subscriber information, so that automatic report of information of the stock subscriber in the new bank bill system may be implemented.
To achieve the above embodiments, the present disclosure also proposes a computer-readable storage medium.
Wherein the instructions in the computer-readable storage medium, when executed by a processor of the electronic device, enable the electronic device to perform the business processing method as described above. Alternatively, the computer readable storage medium may be ROM, random Access Memory (RAM), CD-ROM, magnetic tape, floppy disk, optical data storage device, etc.
To achieve the above embodiments, the present disclosure further provides a computer program product comprising a computer program, characterized in that the computer program, when executed by a processor, implements a business processing method as described above.
Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This disclosure is intended to cover any adaptations, uses, or adaptations of the disclosure following the general principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.
It is to be understood that the present disclosure is not limited to the precise arrangements and instrumentalities shown in the drawings, and that various modifications and changes may be effected without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims (21)

1. A method for processing a service, the method being adapted to a client, the method comprising:
responding to login operation of a user login client, and identifying whether the user is a contracted user of an original bill system of a bank;
If the user is a contracted user of the original bill system of the bank, identifying whether the login operation is the target operation of the client after the new bill system of the bank is online;
if the login operation is the target operation, acquiring first indication information for indicating whether the user confirms to use the bank new ticket system;
and if the first indication information indicates that the user confirms to use the new bank bill system, sending second indication information for indicating to report the information of the user to the new bank bill system.
2. The method of claim 1, wherein the obtaining first indication information for indicating whether the user confirms use of the bank note system comprises:
controlling and displaying a display window for confirming whether to use the bank new ticket system;
and generating the first indication information based on the operation of the user on the display window.
3. The method according to claim 2, wherein the method further comprises:
acquiring client information and account information of the user as information of the user;
And generating display text of the display window based on the information of the user.
4. The method of claim 2, wherein the generating the first indication information based on the user's operation on the display window comprises:
and responding to clicking operation of the user on a confirmation button in the display window, and generating first indication information for indicating the user to confirm to use the bank new ticket system.
5. The method of any of claims 1-4, wherein if the first indication information indicates that the user confirms use of the bank note system, the method further comprises:
and sending the information of the user to the bank new bill system.
6. A method of service processing adapted for use in a bank note system, the method comprising:
receiving second indication information sent by a client and used for indicating to report the information of a user to a new ticket system of ticket exchange;
acquiring information of the user;
and reporting the information of the user to the ticket exchange new ticket system.
7. The method of claim 6, wherein the obtaining the information of the user comprises:
Receiving the information of the user sent by the client; and/or the number of the groups of groups,
acquiring customer information of the user from a bank customer information system as information of the user; and/or the number of the groups of groups,
and acquiring account information of the user from a bank to public deposit system as information of the user.
8. The method of claim 6, wherein the method further comprises:
if the information of the user is updated, acquiring updated information of the user;
and reporting the updated information of the user to the new ticket system of the ticket exchange.
9. The method of claim 8, wherein the obtaining the updated information for the user comprises:
acquiring an update file sent by a bank data warehouse system, wherein the update file is generated based on customer information updated by the user in a bank customer information system and/or account information updated by the bank to the user in a public deposit system;
and extracting the updated information of the user from the updated file.
10. A service processing apparatus adapted for use with a client, the apparatus comprising:
the first identification module is configured to respond to login operation of a user login client and identify whether the user is a contracted user of an original bill system of a bank or not;
The second identification module is configured to identify whether the login operation is the target operation of the client after the user logs in for the first time after the user is the contracted user of the original bill system of the bank and the login operation is the online new bill system of the bank;
the acquisition module is configured to acquire first indication information for indicating whether the user confirms to use the bank new ticket system or not if the login operation is the target operation;
and the sending module is configured to send second indication information for indicating to report the information of the user to the new bill system of the bill exchange to the new bill system of the bank if the first indication information indicates that the user confirms to use the new bill system of the bank.
11. The apparatus of claim 10, wherein the acquisition module is further configured to:
controlling and displaying a display window for confirming whether to use the bank new ticket system;
and generating the first indication information based on the operation of the user on the display window.
12. The apparatus of claim 11, wherein the acquisition module is further configured to:
acquiring client information and account information of the user as information of the user;
And generating display text of the display window based on the information of the user.
13. The apparatus of claim 11, wherein the acquisition module is further configured to:
and responding to clicking operation of the user on a confirmation button in the display window, and generating first indication information for indicating the user to confirm to use the bank new ticket system.
14. The apparatus of any of claims 10-13, wherein if the first indication information indicates that the user confirms use of the bank note system, the sending module is further configured to:
and sending the information of the user to the bank new bill system.
15. A business processing apparatus adapted for use in a bank note system, said apparatus comprising:
the receiving module is configured to receive second indication information which is sent by the client and used for indicating to report the information of the user to the new ticket system;
an acquisition module configured to acquire information of the user;
and the reporting module is configured to report the information of the user to the new ticket system of the ticket exchange.
16. The apparatus of claim 15, wherein the acquisition module is further configured to:
Receiving the information of the user sent by the client; and/or the number of the groups of groups,
acquiring customer information of the user from a bank customer information system as information of the user; and/or the number of the groups of groups,
and acquiring account information of the user from a bank to public deposit system as information of the user.
17. The apparatus of claim 15, wherein the reporting module is further configured to:
if the information of the user is updated, acquiring updated information of the user;
and reporting the updated information of the user to the new ticket system of the ticket exchange.
18. The apparatus of claim 17, wherein the reporting module is further configured to:
acquiring an update file sent by a bank data warehouse system, wherein the update file is generated based on customer information updated by the user in a bank customer information system and/or account information updated by the bank to the user in a public deposit system;
and extracting the updated information of the user from the updated file.
19. An electronic device, comprising:
a processor;
a memory for storing the processor-executable instructions;
Wherein the processor is configured to execute the instructions to implement the traffic processing method according to any of claims 1-9.
20. A computer readable storage medium, which when executed by a processor of an electronic device, causes the electronic device to perform the business processing method of any of claims 1-9.
21. A computer program product comprising a computer program which, when executed by a processor, implements the service processing method according to any of claims 1-9.
CN202311735819.8A 2023-12-15 2023-12-15 Service processing method, device, electronic equipment and storage medium Pending CN117764699A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202311735819.8A CN117764699A (en) 2023-12-15 2023-12-15 Service processing method, device, electronic equipment and storage medium

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202311735819.8A CN117764699A (en) 2023-12-15 2023-12-15 Service processing method, device, electronic equipment and storage medium

Publications (1)

Publication Number Publication Date
CN117764699A true CN117764699A (en) 2024-03-26

Family

ID=90323071

Family Applications (1)

Application Number Title Priority Date Filing Date
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Country Status (1)

Country Link
CN (1) CN117764699A (en)

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