CN117764327A - Service application dispatching method and device - Google Patents
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- CN117764327A CN117764327A CN202311707721.1A CN202311707721A CN117764327A CN 117764327 A CN117764327 A CN 117764327A CN 202311707721 A CN202311707721 A CN 202311707721A CN 117764327 A CN117764327 A CN 117764327A
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Abstract
The application provides a service application dispatching method and device. Relates to the technical field of computers. The method comprises the following steps: acquiring a service application to be allocated in a credit service; under the condition that a target priority dispatching rule exists in a plurality of validated priority dispatching rules corresponding to the credit service, determining first inspector identification information according to the target priority dispatching rule, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule; and sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated. Therefore, manual assignment of the service application to be assigned is not needed, the corresponding auditors are automatically assigned to the service application to be assigned, and the assignment efficiency of the service application is improved.
Description
Technical Field
The present disclosure relates to the field of computer technologies, and in particular, to a method and an apparatus for dispatching a service application.
Background
With the development of computer technology, the banking management system realizes systemization and electronization of banking management. For credit transactions in a banking management system, there are many applications for transactions that require auditing by an auditor. For example, an auditor audits a loan contract application, or a branch application, etc., in the related art, a bank management system still distributes tasks in a credit service to corresponding auditors for auditing in a manual mode, however, the task distribution mode has large workload, and results in work efficiency.
Disclosure of Invention
The application provides a service application dispatching method and device.
In a first aspect, the present application provides a method for assigning a service application, where the method includes: acquiring a service application to be allocated in a credit service; under the condition that a target priority dispatching rule exists in a plurality of validated priority dispatching rules corresponding to the credit service, determining first inspector identification information according to the target priority dispatching rule, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule; and sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated.
In a second aspect, the present application provides a service application dispatching device, where the device includes: the first acquisition module is used for acquiring a service application to be allocated in the credit service; the first determining module is used for determining first reviewer identification information according to a target priority dispatching rule when the target priority dispatching rule exists in a plurality of validated priority dispatching rules corresponding to the credit service, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule; and the sending module is used for sending the service application to be dispatched to the terminal equipment of the first inspector identification information so as to inspect the service application to be dispatched.
In a third aspect, the present application provides an electronic device, comprising: a processor, and a memory communicatively coupled to the processor; the memory stores computer-executable instructions; and the processor executes the computer-executed instructions stored in the memory to realize the dispatching method of the service application disclosed by the embodiment of the application.
In a fourth aspect, the present application provides a computer readable storage medium having stored therein computer executable instructions that when executed by a processor are configured to implement a method for dispatching a service application disclosed in an embodiment of the present application.
In a fifth aspect, the present application provides a computer program product, which includes a computer program, where the computer program when executed by a processor implements a method for dispatching a service application disclosed in an embodiment of the present application.
The service application dispatching method and device provided by the application acquire the service application to be dispatched in the credit service; under the condition that a target priority dispatching rule exists in a plurality of validated priority dispatching rules corresponding to the credit service, determining first inspector identification information according to the target priority dispatching rule, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule; and sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated. Therefore, manual assignment of the service application to be assigned is not needed, the corresponding auditors are automatically assigned to the service application to be assigned, and the assignment efficiency of the service application is improved.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the application and together with the description, serve to explain the principles of the application.
Fig. 1 is a flowchart of a method for assigning a service application according to an embodiment of the present application;
fig. 2 is a second flowchart of a method for assigning a service application according to an embodiment of the present application;
fig. 3 is a flowchart illustrating a method for assigning a service application according to an embodiment of the present application;
fig. 4 is a schematic structural diagram of a dispatching device for service application according to an embodiment of the present application;
fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Specific embodiments thereof have been shown by way of example in the drawings and will herein be described in more detail. These drawings and the written description are not intended to limit the scope of the inventive concepts in any way, but to illustrate the concepts of the present application to those skilled in the art by reference to specific embodiments.
Detailed Description
Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present application. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present application as detailed in the accompanying claims.
It should be noted that, information (including but not limited to user equipment information, user personal information, etc.), data (including but not limited to data for analysis, stored data, presented data, etc.), and signals referred to in this application are all authorized by the user or are fully authorized by the parties, and the collection, use, and processing of relevant data is required to comply with relevant laws and regulations and standards of relevant countries and regions.
In the related art, the bank management system still distributes the service application to be audited in the credit service to the corresponding auditor for auditing in a manual mode, however, the distribution mode has large workload, so that the distribution efficiency of the service application is lower.
In order to realize automatic dispatch of service applications in credit service, the application provides a dispatch method of service applications, which comprises the following technical conception: when a service application to be allocated in a credit service is allocated, determining first inspector identification information according to a target priority allocation rule under the condition that the target priority allocation rule exists in a plurality of effective priority allocation rules corresponding to the credit service, wherein the service application to be allocated meets the triggering condition of the target priority allocation rule; and sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated. Therefore, manual assignment of the service application to be assigned is not needed, the corresponding auditors are automatically assigned to the service application to be assigned, and the assignment efficiency of the service application is improved.
The following describes the technical solutions of the present application and how the technical solutions of the present application solve the above technical problems in detail with specific embodiments. The following embodiments may be combined with each other, and the same or similar concepts or processes may not be described in detail in some embodiments. Embodiments of the present application will be described below with reference to the accompanying drawings.
First, with reference to fig. 1, an exemplary description is given of a service application dispatching method provided in an embodiment of the present application.
Fig. 1 is a flowchart of a method for assigning a service application according to an embodiment of the present application.
It should be noted that, the method for dispatching the service application provided in the embodiment of the present application may be executed by the dispatching device for the service application, where the dispatching device for the service application may be implemented by software and/or hardware. The dispatching device of the business application can be configured in a bank management system or can be the bank management system. Wherein the bank management system may be configured in an electronic device.
The electronic device may be any device with computing capability, for example, may be a personal computer, a mobile terminal, a server, and the like, and the mobile terminal may be a mobile phone, a tablet computer, a personal digital assistant, and other hardware devices with various operating systems, touch screens, and/or display screens.
As shown in fig. 1, the dispatching method of the service application includes the following steps:
s101, obtaining a service application to be allocated in credit service.
The service application to be allocated refers to a service application to be allocated in credit service.
The service application to be allocated in this embodiment may be one of the following: contract application, branch application, and contract branch application.
S102, under the condition that a target priority dispatching rule exists in a plurality of effective priority dispatching rules corresponding to the credit service, determining first inspector identification information according to the target priority dispatching rule, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule.
The priority assignment rule is a rule which is preset according to the assignment requirement of the business application in the credit business and how to assign auditors to the corresponding business application.
In this embodiment, the plurality of validated priority assignment rules are preset in the assignment device of the service application, for example, the assignment device of the service application may provide a priority assignment rule configuration interface, and correspondingly, the manager may preset the corresponding priority assignment rules to be validated in the configuration interface according to the requirement.
It can be understood that, after setting the corresponding priority assignment rule to be effective, the manager can also set the corresponding priority assignment rule to be ineffective at the configuration interface at any time according to the service requirement, and the embodiment is not limited in particular.
In one embodiment of the present application, the trigger condition for assigning rules at the target priority is: the target priority dispatch rule is used for indicating that the auditor identification information of the auditor audited by the target service application is used as first auditor identification information under the condition that the service application to be dispatched is a target service application submitted again;
in one embodiment of the present application, in a case that the triggering condition of the target priority assignment rule is that the applicant of the service application to be assigned also submits a plurality of first target service applications for the credit service on the day of submitting the service application to be assigned, the target priority assignment rule is used for indicating that the auditor identification information of the auditor that audits the second target service application is taken as the first auditor identification information, where the second target service application is the service application to be assigned with the earliest time of submitting among the plurality of first target service applications
In one embodiment of the present application, in the case where the business application to be dispatched is a branch application under a target loan contract, the trigger condition of the target priority dispatch rule is: the method comprises the steps that an applicant of a branch application submits a plurality of first target branch applications aiming at a target loan contract on the same day, a target priority allocation rule is used for indicating that under the condition that the auditor identification information of the auditor of the target loan contract exists, the auditor identification information of the auditor of the target loan contract is used as first auditor identification information, and under the condition that the auditor identification information of the auditor of the target loan contract does not exist, the audit information of the auditor of a second target branch application is used as first auditor identification information, wherein the second target branch application is the branch application submitted at the latest time in the plurality of first target branch applications.
In one embodiment of the present application, in the case where the business application to be dispatched is a branch application under a target loan contract, the trigger condition of the target priority dispatch rule is: the application party of the branch application also submits a plurality of first target branch applications aiming at the target loan contract on the same day, and the target priority assignment rule is used for indicating that the auditing information of the auditor auditing the second target branch application is used as the first auditing person identification information, wherein the second target branch application is the branch application with earliest submitting time in the plurality of first target branch applications.
In one embodiment of the present application, the trigger condition for the target priority dispatch rule is: the applicant side of the service application to be allocated also submits a third target service application within the same day of submitting the service application to be allocated, the third target service application and the credit variety of the service application to be allocated are the same, and the target priority allocation rule is used for indicating that the identification information of the auditor of the third target service application is used as the identification information of the first auditor.
In the case where the target priority assignment rule is plural, at least two of the target priority rules described above may be arbitrarily combined to obtain plural target priority assignment rules, and the embodiment is not particularly limited thereto.
The auditor identification information is used for uniquely identifying the auditor. For example, the account number of the auditor may be used as the auditor identification information, or other information capable of identifying the auditor may be used as the auditor identification information, which is not particularly limited in this embodiment.
It can be understood that different auditors have different corresponding audit identification information.
S103, sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated.
In one embodiment of the present application, in the case that the first inspector identification information is one, the to-be-dispatched service application may be directly sent to the terminal device of the first inspector identification information, so as to inspect the to-be-dispatched service application.
In one embodiment of the present application, in the case that the first reviewer identification information is plural, one first reviewer identification information may be randomly selected from the plural first reviewer identification information, and the service application to be allocated may be sent to the terminal device of the selected first reviewer identification information, so that the corresponding reviewer may review the service application to be allocated by the terminal device.
In another embodiment of the present application, in the case that the number of the first reviewer identifier information is plural, the cumulative review duration corresponding to each of the plurality of first reviewer identifier information may be further obtained, and the target reviewer identifier with the longest cumulative review duration may be obtained from the plurality of first reviewer identifier information, and correspondingly, the service application to be dispatched may be sent to the terminal device corresponding to the target reviewer identifier information.
When a service application to be allocated in a credit service is allocated, determining first inspector identification information according to a target priority allocation rule when the target priority allocation rule exists in a plurality of effective priority allocation rules corresponding to the credit service, wherein the service application to be allocated meets the triggering condition of the target priority allocation rule; and sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated. Therefore, manual assignment of the service application to be assigned is not needed, the corresponding auditors are automatically assigned to the service application to be assigned, and the assignment efficiency of the service application is improved.
Fig. 2 is a second flowchart of a service application dispatching method according to an embodiment of the present application. In this embodiment, the foregoing embodiments are further refined.
As shown in fig. 2, the method may include the steps of:
s201, obtaining a service application to be allocated in credit service.
S202, under the condition that a plurality of target priority dispatching rules exist in the validated plurality of priority dispatching rules, determining first reviewer identification information of a reviewer capable of checking the service application to be dispatched according to each target priority dispatching rule in the plurality of target priority dispatching rules, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rules.
It should be noted that, regarding the specific implementation manner of S201 and S202, reference may be made to the related description of the embodiments of the present application, which is not repeated here.
S203, determining priorities corresponding to the first auditor identification information respectively, wherein the priorities corresponding to the auditor identification information are determined according to the priorities of the target priority assignment rules based on which the first auditor identification information is determined.
S204, traversing the first reviewer identification information according to the priority order corresponding to the first reviewer identification information.
S205, determining a plurality of second reviewer identification information according to the applicant and the credit variety of the service application to be allocated.
S206, judging whether the second auditor identification information comprises the first auditor identification information which is currently traversed or not for the first auditor identification information which is currently traversed, if so, executing S207, otherwise, executing S208.
S207, stopping traversing, and sending a service application to be dispatched to the terminal equipment of the first auditor identification information which is traversed currently.
S208, acquiring next reviewer identification information with priority positioned behind the first reviewer identification information currently traversed from a plurality of first reviewer identification information according to the order of the priority from high to low.
S209, taking the next reviewer identification information as the first reviewer identification information of the current traversal, and jumping to S206.
It should be noted that, under the condition that it is determined that none of the plurality of first reviewer identification information is in the plurality of second reviewer identification information, the target reviewer identification information of the reviewer capable of conducting the review on the service application to be allocated can be determined manually, and correspondingly, the service application to be allocated is sent to the terminal device corresponding to the target reviewer identification information.
Based on the above description, it can be seen that in this embodiment, when it is determined that there are a plurality of first reviewer identification information, the priority of the corresponding first reviewer identification information is determined in combination with the priority of the target priority assignment rule based on which the corresponding first reviewer identification information is determined, and the priority of each first reviewer identification information and the plurality of second reviewer identification information corresponding to the credit service are combined, so that the reviewer identification information of the reviewer that finally reviews the service application to be assigned is accurately determined, and the service application to be assigned is sent to the finally determined reviewer identification information, so as to review the service application to be assigned.
Fig. 3 is a flowchart illustrating a method for assigning a service application according to an embodiment of the present application.
As shown in fig. 3, the method may include the steps of:
s301, obtaining a service application to be allocated in a credit service.
S302, under the condition that a target priority dispatching rule exists in a plurality of effective priority dispatching rules corresponding to the credit service, determining first inspector identification information according to the target priority dispatching rule, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule.
S303, sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated.
It should be noted that, for the specific implementation manner of S301 to S303, reference may be made to the related description of the embodiments of the present application, and the detailed description is omitted herein.
S304, under the condition that the service application to be allocated does not accord with each priority allocation rule, a plurality of second reviewer identification information is determined according to the applicant and the authorized variety of the service application to be allocated.
In this embodiment, the auditing mechanism information of the auditing mechanism that can audit the credit business can be obtained, and a plurality of second inspector identification information matched with the applicant and the authorized variety of the business application to be allocated can be obtained from a plurality of second inspector identification information of the auditing mechanism information.
The second auditor identifier information is used for identifying the second auditor, and the second auditor identifier information is used for identifying the second auditor.
It can be understood that, for each second auditor identification information, the auditor and the authorized variety corresponding to the second auditor identification information can be set on the personnel division configuration interface according to actual requirements.
In this embodiment, a first second-reviewer identification information set corresponding to the applicant of the service application to be dispatched may be obtained, a second-reviewer identification information set corresponding to the authorized variety of the service application to be dispatched may be obtained, and intersection processing may be performed on the first second-reviewer identification information set and the second-reviewer identification information set, so as to obtain a plurality of second-reviewer identification information.
S305, determining third audit identification information with the shortest accumulated audit duration from the plurality of second audit identification information according to the accumulated audit duration corresponding to each second audit identification information.
S306, sending the service application to be allocated to the terminal equipment of the third inspector identification information so as to inspect the service application to be allocated.
In an embodiment of the present application, in the case that the third identifier information is one, the to-be-allocated service application may be directly sent to the terminal device of the third identifier information, so as to audit the to-be-allocated service application.
In an embodiment of the present application, in the case that the number of the third reviewer identification information is multiple, one of the multiple third reviewer identification information may be randomly selected, and a service application to be allocated may be sent to a terminal device corresponding to the selected third reviewer identification information, so as to review the service application to be allocated.
In another embodiment of the present application, in the case where the number of the second reviewer identification information is plural and the accumulated review duration is counted only in a day unit, the accumulated review duration of each second reviewer identification information on the previous working day may be obtained, the target reviewer identification information with the shortest accumulated review duration on the previous working day is selected from the plurality of second reviewer identification information, and the service application to be dispatched is sent to the terminal device corresponding to the target reviewer identification information, so that the reviewer corresponding to the target reviewer identification information reviews the service application to be dispatched.
Based on the above description, it can be seen that, under the condition of acquiring the service application to be allocated in the credit service, allocation of the service application to be allocated can be automatically realized, and allocation efficiency of the service application to be allocated is improved.
Based on any one of the embodiments, before the service application to be allocated is processed based on the plurality of validated priority allocation rules of the credit service, whether the current time is within the starting time range of the automatic allocation function can be further determined, and if the current time is within the starting time range of the automatic allocation function, the service application to be allocated can be automatically allocated.
It is to be understood that, in practical applications, the opening time range of the automatic dispatch function may be set according to requirements, for example, the opening time range of the automatic dispatch function may be 8:30 to 18:00, or 7:30 to 20:00, etc., which is not limited in particular.
It can be understood that, in the case that the current time is not within the starting time range of the automatic dispatch function, the corresponding auditor is allocated to the service application to be dispatched by adopting the manual dispatch mode in the related technology.
It can be understood that after the service application to be allocated is sent to the terminal device of the first auditor identification information, if the auditor corresponding to the first auditor identification information cannot currently apply to the service application to be allocated for a special reason, the service application to be allocated can be transferred to the corresponding fourth auditor identification information, so that the auditor corresponding to the fourth auditor identification information can audit the service application to be allocated.
It may be appreciated that, in order to facilitate the inquiry about the handover situation, in the process of handing over the first auditor identification information to the corresponding fourth auditor identification information, a handover record may also be generated, where the handover record includes, but is not limited to, the following information: the dispatch time of assigning the service application to be dispatched to the first reviewer identification information, the handover time of the service application to be dispatched, and the like.
Fig. 4 is a schematic structural diagram of a service application dispatching device according to an embodiment of the present application. It should be noted that, the service application assigning device in this embodiment may execute the service application assigning method in the foregoing embodiment. The dispatching device of the business application can be configured in a bank management system, wherein the bank management system can be configured in the electronic equipment.
The electronic device may be any device with computing capability, for example, may be a personal computer, a mobile terminal, a server, and the like, and the mobile terminal may be a mobile phone, a tablet computer, a personal digital assistant, and other hardware devices with various operating systems, touch screens, and/or display screens.
As shown in fig. 4, the dispatch device 400 of the service application may include: a first acquisition module 401, a first determination module 402, and a transmission module 403, wherein:
a first obtaining module 401, configured to obtain a service application to be allocated in a credit service.
A first determining module 402, configured to determine, according to a target priority assignment rule, first reviewer identification information when there are target priority assignment rules in the plurality of validated priority assignment rules corresponding to the credit service, where the service application to be assigned meets a trigger condition of the target priority assignment rule.
And the sending module 403 is configured to send the service application to be allocated to the terminal device of the first inspector identification information, so as to inspect the service application to be allocated.
In one embodiment of the present application, the trigger condition is: the to-be-dispatched service application is a re-submitted target service application, and the target priority dispatch rule is used for indicating that the auditor identification information of the auditor audited by the target service application is used as first auditor identification information.
In one embodiment of the present application, the trigger condition is: the application party of the service application to be dispatched also submits a plurality of first target service applications for credit service on the same day as the service application to be dispatched, and the target priority dispatching rule is used for indicating that the identification information of the auditor for auditing the second target service application is used as the identification information of the first auditor, wherein the second target service application is the service application to be dispatched with earliest time in the plurality of first target service applications.
In one embodiment of the present application, in the case where the business application to be dispatched is a branch application under a target loan contract, the trigger condition is: the method comprises the steps that an applicant of a branch application submits a plurality of first target branch applications aiming at a target loan contract on the same day, a target priority allocation rule is used for indicating that under the condition that the auditor identification information of the auditor of the target loan contract exists, the auditor identification information of the auditor of the target loan contract is used as first auditor identification information, and under the condition that the auditor identification information of the auditor of the target loan contract does not exist, the audit information of the auditor of a second target branch application is used as first auditor identification information, wherein the second target branch application is the branch application submitted at the latest time in the plurality of first target branch applications.
In one embodiment of the present application, in the case where the business application to be dispatched is a branch application under a target loan contract, the trigger condition is: the application party of the branch application also submits a plurality of first target branch applications aiming at the target loan contract on the same day, and the target priority assignment rule is used for indicating that the auditing information of the auditor auditing the second target branch application is used as the first auditing person identification information, wherein the second target branch application is the branch application with earliest submitting time in the plurality of first target branch applications.
In one embodiment of the present application, the trigger condition is: the applicant side of the service application to be allocated also submits a third target service application within the same day of submitting the service application to be allocated, the third target service application and the credit variety of the service application to be allocated are the same, and the target priority allocation rule is used for indicating that the identification information of the auditor of the third target service application is used as the identification information of the first auditor.
In one embodiment of the present application, in a case where the first reviewer identification information is plural, the apparatus may further include:
the second determining module is used for respectively determining the priorities corresponding to the first auditor identification information, wherein the priorities corresponding to the auditor identification information are determined according to the priorities of the target priority assignment rules based on which the first auditor identification information is determined;
the traversing module is used for traversing the first reviewer identification information according to the sequence of the priority corresponding to the first reviewer identification information from high to low;
the judging module is used for judging whether the first auditor identification information traversed currently comprises the first auditor identification information traversed currently or not, wherein the second auditor identification information is determined based on the applicant of the service application to be dispatched and the credit variety;
correspondingly, the sending module 403 is specifically configured to: and stopping traversing under the condition that the first reviewer identification information currently traversed is judged to be included in the second reviewer identification information, and sending a service application to be dispatched to the terminal equipment of the first reviewer identification information currently traversed.
In one embodiment of the present application, the apparatus may further include:
the second acquisition module is used for acquiring next auditor identification information with priority positioned behind the currently traversed first auditor identification information from the plurality of first auditor identification information according to the order of the priority from high to low under the condition that the currently traversed first auditor identification information is not included in the plurality of second auditor identification information;
and the jump module takes the next auditor identification information as the first auditor identification information which is currently traversed, and jumps to the step of judging whether the plurality of second auditor identification information comprises the first auditor identification information which is currently traversed.
In one embodiment of the present application, the apparatus may further include:
the third determining module is used for determining a plurality of second reviewer identification information according to the applicant and the authorized variety of the service application to be allocated under the condition that the service application to be allocated is determined not to accord with each priority allocation rule;
the fourth determining module is used for determining third audit person identification information with the shortest accumulated audit time length from the plurality of second audit person identification information according to the accumulated audit time length corresponding to each second audit person identification information;
a sending module 403, configured to further; and sending the service application to be allocated to the terminal equipment of the third inspector identification information so as to inspect the service application to be allocated.
The service application dispatching device provided in the embodiment of the present application may be used to execute the technical scheme of the service application dispatching method in the above embodiment, and its implementation principle and technical effect are similar, and are not repeated here.
It should be noted that, it should be understood that the division of the modules of the above apparatus is merely a division of a logic function, and may be fully or partially integrated into a physical entity or may be physically separated. And these modules may all be implemented in software in the form of calls by the processing element; or can be realized in hardware; the method can also be realized in a form of calling software by a processing element, and the method can be realized in a form of hardware by a part of modules. For example, the first determining module 402 may be a processing element that is set up separately, may be implemented in a chip of the apparatus, or may be stored in a memory of the apparatus in the form of program codes, and may be called by a processing element of the apparatus to execute the functions of the first determining module 402. The implementation of the other modules is similar. In addition, all or part of the modules can be integrated together or can be independently implemented. The processing element here may be an integrated circuit with signal processing capabilities. In implementation, each step of the above method or each module above may be implemented by an integrated logic circuit of hardware in a processor element or an instruction in a software form.
Fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application. The electronic device in this embodiment may be a middle terminal device or a server.
As shown in fig. 5, the electronic device 500 includes: memory 510, processor 520, and computer instructions stored on memory 510 and executable on processor 520.
The processor 520, when executing the instructions, implements the method of dispatching the service application provided in the above embodiments.
Further, the electronic device 500 further includes:
a communication interface 530 for communication between the memory 510 and the processor 520.
Memory 510 for storing computer instructions executable on processor 520.
Memory 510 may comprise high-speed RAM memory or may further comprise non-volatile memory (non-volatile memory), such as at least one disk memory.
Processor 520 is configured to implement the service application dispatching method of the above embodiment when executing the program.
If the memory 510, the processor 520, and the communication interface 530 are implemented independently, the communication interface 530, the memory 510, and the processor 520 may be connected to each other and communicate with each other through buses. The bus may be an industry standard architecture (Industry Standard Architecture, abbreviated ISA) bus, an external device interconnect (Peripheral Component, abbreviated PCI) bus, or an extended industry standard architecture (Extended Industry Standard Architecture, abbreviated EISA) bus, among others. The buses may be divided into address buses, data buses, control buses, etc. For ease of illustration, only one thick line is shown in fig. 5, but not only one bus or one type of bus.
Alternatively, in a specific implementation, if the memory 510, the processor 520, and the communication interface 530 are integrated on a chip, the memory 510, the processor 520, and the communication interface 530 may communicate with each other through internal interfaces.
Processor 520 may be a central processing unit (Central Processing Unit, abbreviated as CPU), or an application specific integrated circuit (Application Specific Integrated Circuit, abbreviated as ASIC), or one or more integrated circuits configured to implement embodiments of the present application. The electronic device provided in the embodiment of the present application may be a terminal device in the above embodiment.
The embodiment of the application also provides a chip for running the instruction, and the chip is used for executing the technical scheme of the dispatching method of the service application in the embodiment.
The embodiment of the application also provides a computer readable storage medium, in which computer instructions are stored, and when the computer instructions run on a computer, the computer is caused to execute the technical scheme of the dispatching method of the service application in the embodiment.
The embodiment of the application also provides a computer program product, which comprises a computer program stored in a computer readable storage medium, the computer program can be read from the computer readable storage medium by at least one processor, and the technical scheme of the service application dispatching method in the embodiment can be realized when the at least one processor executes the computer program.
Other embodiments of the present application will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the application following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the application pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the application being indicated by the following claims.
It is to be understood that the present application is not limited to the precise arrangements and instrumentalities shown in the drawings, which have been described above, and that various modifications and changes may be effected without departing from the scope thereof. The scope of the application is limited only by the appended claims.
Claims (13)
1. A method for dispatching a service application, the method comprising:
acquiring a service application to be allocated in a credit service;
under the condition that a target priority dispatching rule exists in a plurality of validated priority dispatching rules corresponding to the credit service, determining first inspector identification information according to the target priority dispatching rule, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule;
and sending the service application to be allocated to the terminal equipment of the first inspector identification information so as to inspect the service application to be allocated.
2. The method according to claim 1, wherein the triggering condition is: the service application to be allocated is a target service application submitted again, and the target priority allocation rule is used for indicating that the identification information of the auditor who audits the target service application is used as the first auditor identification information.
3. The method according to claim 1, wherein the triggering condition is: the applicant of the service application to be allocated also submits a plurality of first target service applications for the credit service on the same day as the service application to be allocated is submitted, and the target priority allocation rule is used for indicating that the identification information of the auditor auditing the second target service application is used as the identification information of the first auditor, wherein the second target service application is the service application to be allocated with earliest time in the plurality of first target service applications.
4. The method of claim 1, wherein in the event that the service to be dispatched is a credit application under a target loan contract, the trigger condition is: the application party of the branch application also submits a plurality of first target branch applications aiming at the target loan contract on the same day, the target priority allocation rule is used for indicating that under the condition that the auditor identification information of the auditor of the target loan contract exists, the auditor identification information of the auditor of the target loan contract is used as the first auditor identification information, and under the condition that the auditor identification information of the auditor of the target loan contract does not exist, the audit information of the auditor of the second target branch application is used as the first auditor identification information, wherein the second target branch application is the branch application submitted at the latest time in the plurality of first target branch applications.
5. The method of claim 1, wherein in the event that the service to be dispatched is a credit application under a target loan contract, the trigger condition is: the application party of the branch application also submits a plurality of first target branch applications aiming at the target loan contract on the same day, and the target priority allocation rule is used for indicating that the auditing information of an auditor auditing a second target branch application is used as the first auditor identification information, wherein the second target branch application is the branch application with earliest time in the plurality of first target branch applications.
6. The method according to claim 1, wherein the triggering condition is: the applicant of the service application to be allocated also submits a third target service application within the same day of submitting the service application to be allocated, the third target service application and the credit variety of the service application to be allocated are the same, and the target priority allocation rule is used for indicating that the auditor identification information of the auditor auditing the third target service application is used as the first auditor identification information.
7. The method of claim 1, wherein in the case where the first reviewer identification information is a plurality, the method further comprises:
respectively determining the priority corresponding to each first auditor identification information, wherein the priority corresponding to the auditor identification information is determined according to the priority of a target priority assignment rule based on which the first auditor identification information is determined;
traversing the first reviewer identification information according to the priority order corresponding to the first reviewer identification information from top to bottom;
judging whether a plurality of second auditor identification information comprises the first auditor identification information which is traversed currently for the first auditor identification information which is traversed currently, wherein the plurality of second auditor identification information is determined based on the applicant of the service application to be dispatched and the credit variety;
correspondingly, the sending the service application to be dispatched to the terminal device of the first reviewer identification information so as to review the service application to be dispatched includes:
and stopping traversing under the condition that the first reviewer identification information currently traversed is judged and obtained from the plurality of second reviewer identification information, and sending the service application to be dispatched to the terminal equipment of the first reviewer identification information currently traversed.
8. The method of claim 7, wherein the method further comprises:
under the condition that the first reviewer identification information traversed currently is not included in the plurality of second reviewer identification information, acquiring next reviewer identification information with priority positioned behind the first reviewer identification information traversed currently from the plurality of first reviewer identification information according to the order of priority from high to low;
and taking the next auditor identification information as the first auditor identification information of the current traversal, and jumping to the step of judging whether the plurality of second auditor identification information comprises the first auditor identification information of the current traversal.
9. The method according to claim 1, wherein the method further comprises:
under the condition that the service application to be allocated does not accord with each priority allocation rule, determining a plurality of second reviewer identification information according to the applicant and the authorized variety of the service application to be allocated;
determining third audit identification information with the shortest accumulated audit duration from a plurality of second audit identification information according to the accumulated audit duration corresponding to each second audit identification information;
and sending the service application to be allocated to the terminal equipment of the third inspector identification information so as to inspect the service application to be allocated.
10. A service application dispatching device, the device comprising:
the first acquisition module is used for acquiring a service application to be allocated in the credit service;
the first determining module is used for determining first reviewer identification information according to a target priority dispatching rule when the target priority dispatching rule exists in a plurality of validated priority dispatching rules corresponding to the credit service, wherein the service application to be dispatched meets the triggering condition of the target priority dispatching rule;
and the sending module is used for sending the service application to be dispatched to the terminal equipment of the first inspector identification information so as to inspect the service application to be dispatched.
11. An electronic device, comprising: a processor, and a memory communicatively coupled to the processor;
the memory stores computer-executable instructions;
the processor executes computer-executable instructions stored in the memory to implement the method of any one of claims 1-9.
12. A computer readable storage medium having stored therein computer executable instructions which when executed by a processor are adapted to carry out the method of any one of claims 1-9.
13. A computer program product comprising a computer program which, when executed by a processor, implements the method of any of claims 1-9.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311707721.1A CN117764327A (en) | 2023-12-12 | 2023-12-12 | Service application dispatching method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311707721.1A CN117764327A (en) | 2023-12-12 | 2023-12-12 | Service application dispatching method and device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN117764327A true CN117764327A (en) | 2024-03-26 |
Family
ID=90325026
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202311707721.1A Pending CN117764327A (en) | 2023-12-12 | 2023-12-12 | Service application dispatching method and device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN117764327A (en) |
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2023
- 2023-12-12 CN CN202311707721.1A patent/CN117764327A/en active Pending
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