CN117716439A - Work support system and program - Google Patents

Abstract

It is difficult to spontaneously perform operations such as reagent exhaustion and maintenance. The job support system (100) is communicably connected to the medical device (200) and the terminal (300), generates a job list including one or more jobs recommended to be executed in the medical device (200), transmits the generated job list to the terminal (300), receives information indicating meaning of the jobs in the responsible job list from the terminal (300), and transmits information indicating meaning of the jobs in the responsible job list to the terminal (300).

Description

Work support system and program

Technical Field

The present invention relates to a work support system for supporting a work performed in a medical device, and a program executed by the work support system.

Background

The regular maintenance work of the medical equipment is a work required to maintain the performance of the device. For example, an inspection technician periodically supplements or exchanges reagents used in medical equipment, or performs exchange, cleaning, and the like of equipment used in medical equipment. If maintenance work is required, the medical device notifies the operator PC of the inspection technician of the need for maintenance work.

Prior art literature

Patent literature

Patent document 1: international publication No. 2013/065528

Disclosure of Invention

Problems to be solved by the invention

Patent document 1 discloses an automatic analysis system including an analysis device for analyzing a sample, a processing device for preprocessing the sample, and a management device for managing each device. The management device of the automatic analysis system comprises: an abnormality detection unit that detects an alarm generated in the analysis device or the processing device; and an abnormality notification unit that notifies an operator of the alarm detected by the abnormality detection unit. Then, the management device registers the responders as operators who have responded to the alarm, and shares information of who has responded to the alarm with other operators.

However, in order to prevent the medical equipment from being stopped due to reagent exhaustion and maintenance, it is required that an inspection technician operating the medical equipment autonomously perform maintenance, reagent replacement, and replenishment of the medical equipment without depending on an alarm of the apparatus. In addition, it is difficult for an experienced inspection technician to determine what kind of work should be performed without generating an alarm. In patent document 1, an operator (inspection technician) can cope with the alarm notified by the abnormality notification means, but it is difficult to spontaneously perform operations such as reagent exhaustion and maintenance. Further, since the meaning of the responsible job indicates that the job is not shared among the inspection technicians, there is a problem in that the job is repeatedly performed.

The invention provides the following technology: a job list is provided which spontaneously recommends a job to be executed in a medical device independently of an alarm of a device, and a meaning expression for a responsible job is shared among an inspection technician.

Means for solving the problems

The present invention includes a plurality of means for solving the above-mentioned problems, and, by way of example, is a work support system communicably connected to a medical device and a plurality of information processing apparatuses, the work support system including: a list generation unit that generates a job list including one or more jobs recommended to be executed in the medical device; a list transmitting unit that transmits the job list generated by the list generating unit to the plurality of information processing apparatuses; a meaning expression receiving unit that receives information indicating meaning expressions responsible for jobs in the job list from one of the plurality of information processing apparatuses; and a meaning expression transmitting unit that transmits information indicating that meaning expression of a job in the job list is performed to at least an information processing apparatus different from the information processing apparatus that transmitted the information indicating meaning expression.

Effects of the invention

According to the present invention, the examination technician can confirm a job list in which a job to be executed in the medical device is spontaneously recommended independently of an alarm of the apparatus, and can share the meaning expression of the responsible job among the examination technicians. The problems, structures and effects other than the above will be apparent from the following description of examples.

Drawings

Fig. 1 is a diagram showing the structure of a medical system according to example 1.

Fig. 2 is a diagram showing a hardware configuration of the medical device of example 1.

Fig. 3 is a diagram showing transmission data transmitted from the medical device of example 1 to the work support system.

Fig. 4 is a diagram showing a hardware configuration of the work support system of embodiment 1.

Fig. 5 is a functional block diagram of the job assistance system of embodiment 1.

Fig. 6 is a diagram showing log data stored in the job support system according to embodiment 1.

Fig. 7 is a table for managing IDs, passwords, and responsibilities of respective users in association with each other.

Fig. 8 is a diagram showing a hardware configuration of the terminal of embodiment 1.

Fig. 9 is a task (ToDo) list screen displayed in the display section of the terminal.

Fig. 10 is a task list screen displayed on the display unit of the terminal.

Fig. 11 is a task list screen displayed on the display unit of the terminal.

Fig. 12 is a task list screen displayed on the display unit of the terminal.

Fig. 13 is a data flow diagram for explaining the job assistance method.

Fig. 14 is a task list screen displayed in the display section of the terminal of embodiment 2.

Fig. 15 is a task list screen displayed in the display section of the terminal of embodiment 3.

Fig. 16 is a task list screen displayed in the display section of the terminal of embodiment 4.

Fig. 17 is a task list screen displayed in the display section of the terminal of embodiment 5.

Detailed Description

An embodiment of a medical system including a work support system according to the present invention will be described below with reference to the drawings.

Example 1 >

(medical System)

The medical system of example 1 will be described. Fig. 1 is a diagram showing the structure of a medical system according to example 1. The medical system 1 includes a work support system 100, a plurality of medical devices 200, and a plurality of terminals 300.

The work support system 100 of embodiment 1 is a system configured on the cloud. Additionally, job assistance system 100 may also be an on-premise (on-premise). The work support system 100 is communicably connected to the plurality of medical devices 200 and communicably connected to the plurality of terminals 300. The work support system 100 is a system for supporting an examination technician by providing the examination technician with a recommended work to be performed on a plurality of medical devices 200. The job assistance system 100 has a Web application 104a (see fig. 4) for assisting an inspection technician. The work support system 100 collects information on the medical devices 200 from the plurality of medical devices 200 and stores the collected information. Further, based on the collected information, a list recommending the job to be executed in the medical device 200 is generated, and the list is transmitted to the plurality of terminals 300.

The medical device 200 is a medical device such as an analysis device for analyzing a sample, a processing device for performing pretreatment and post-treatment of the sample, and the like. The medical device 200 is not limited to an analysis device or a processing device as long as it is a medical device. That is, the medical device 200 of the present invention is a device for diagnosis, treatment or prevention of a human or animal. For example, the medical device 200 includes various devices such as X-ray CT (computed tomography ), MRI (magnetic resonance imaging, magnetic resonance imaging), a pacemaker, an artificial dialysis apparatus, and an endoscope. The plurality of medical devices 200 are communicably connected to the work support system 100, and periodically or in response to a request from the work support system 100, transmit information about the medical devices 200 to the work support system 100.

The terminal 300 is an information processing device used by an inspection technician, and is a personal computer, a smart phone, a smart watch, a tablet pc, or the like. A Web browser is installed in the terminal 300, and the terminal 300 is connected to the Web application 104a of the job support system 100 via the Web browser. The program executed by the terminal 300 is not limited to a Web browser, and may be a local application, for example, as long as it can receive a service provided by the job support system 100.

(medical device)

The medical device 200 of example 1 will be described. Fig. 2 is a diagram showing a hardware configuration of the medical device of example 1. The medical device 200 of example 1 includes a conveyance unit 210, a processing unit 220, and a control unit 230. The transport unit 210 has a function of transporting a sample such as blood, medullary fluid, urine, or the like and a reagent to a predetermined position. The processing unit 220 takes the sample transported by the transport unit 210 and dispenses the sample to the reaction container. The processing unit 220 takes the reagent transferred by the transfer unit 210 and dispenses the reagent into the reaction container. The processing unit 220 agitates the sample and the reagent in the reaction vessel, and irradiates the agitated reaction solution in the reaction vessel with light. The light input into the reaction solution is measured by a photometer and output to the control unit 230.

The control unit 230 includes a processor 231, a communication interface 232 (hereinafter, the interface will be abbreviated as I/F), a main storage device 233, an auxiliary storage device 234, an I/F235, and a bus 236 that connects the above-described modules in a communicable manner.

The processor 231 is a central processing unit for controlling the operations of the respective units of the medical device 200. The processor 231 is, for example, a CPU (Central Processing Unit ), DSP (Digital Signal Processor, digital signal processor), ASIC (Application Specific Integrated Circuit ), or the like. The processor 231 expands the program stored in the auxiliary storage 234 in the work area of the main storage 233 so as to be executable. The main storage 233 stores programs executed by the processor 231, data processed by the processor, and the like. The main storage 233 is a flash Memory, a RAM (Random Access Memory, random access processor), a ROM (Read Only Memory), or the like. The auxiliary storage 234 stores various programs and various data. The auxiliary storage 234 stores, for example, an OS (Operating System), various programs, various tables, and the like. The auxiliary storage 234 is a silicon Disk including a nonvolatile semiconductor memory (flash memory, EPROM (Erasable Programmable ROM, erasable programmable ROM)), a solid-state Drive device, a Hard Disk (HDD) device, or the like.

The communication I/F232 is an interface for communicably connecting the medical device 200 with the work support system 100 via a network. The input/output I/F235 receives an operation instruction from an inspection technician operating an input device connected to the input/output I/F235. The input device is, for example, a keyboard, a touch panel, a mouse, a microphone, or the like. The input/output I/F235 is connected to, for example, a display device such as an LCD, an EL (Electroluminescence) panel, or an organic EL panel, or an output device such as a printer or a speaker. The input/output I/F235 outputs data and information processed by the processor 231, and data and information stored in the main storage device 233 or the auxiliary storage device 234 to an output apparatus.

(Transmission data of medical device)

The transmission data transmitted from the medical device 200 of example 1 to the work support system 100 will be described. Fig. 3 is a diagram showing transmission data transmitted from the medical device of example 1 to the work support system. The medical device 200 transmits data 240 relating to the remaining amount of the consumable and data 250 relating to an alarm generated in the medical device 200 to the work support system 100 via the network. Fig. 3 (a) shows data 240 relating to the remaining amount of the consumable, and fig. 3 (b) shows data 250 relating to an alarm generated in the medical device. The data 240 relating to the remaining amount of the consumable part is data relating to the reagent name of the reagent and information indicating the remaining amount of the reagent, and is, for example, data indicating that the remaining amount of the AAA reagent is 70%. The remaining capacity may be information indicating the remaining amount of the reagent. Here, the remaining amount of the reagent is shown as the data relating to the remaining amount of the consumable part, but the period of use of the conveyor belt of the conveying unit 210, the number of times of use of the dispensing nozzle of the processing unit 220, and the like are also data 240 relating to the remaining amount of the consumable part. The consumable product includes a detergent and a cleaning agent used in the device, in addition to the above-described reagent.

The data 250 relating to the alarm generated in the medical device 200 is data relating the type of the alarm to the target of the alarm, and is, for example, data indicating that the FFF reagent is insufficient, data indicating that the conveyance unit 210 is malfunctioning, or the like.

(work support System)

The work support system 100 of embodiment 1 will be described. Fig. 4 is a diagram showing a hardware configuration of the work support system of embodiment 1. Fig. 5 is a functional block diagram of the job assistance system of embodiment 1. The job support system 100 collects information from the plurality of medical devices 200, and provides a job list including 1 or more jobs recommended to be executed in the medical devices 200 to the plurality of terminals 300. The work support system 100 can also provide information on the alarm generated by the medical device 200 to the plurality of terminals 300.

As shown in fig. 4, the work support system 100 includes a processor 101, a communication I/F102, a main storage device 103, an auxiliary storage device 104, an input/output I/F105, and a bus 106 that connects the above modules in a communicable manner. The work support system 100 may be a single computer such as a server, or may be a plurality of computers such as servers that cooperate to provide various functions.

The processor 101 is a central processing unit that controls operations of each unit of the work support system 100. The processor 101 is, for example, a CPU (Central Processing Unit ), DSP (Digital Signal Processor digital signal processor), ASIC (Application Specific Integrated Circuit ), or the like. The processor 101 expands a program stored in the auxiliary storage device 104 in a work area of the main storage device 103 so as to be executable. The main storage 103 stores programs executed by the processor 101, data processed by the processor, and the like. The main storage 103 is a flash Memory, a RAM (Random Access Memory ), a ROM (Read Only Memory), or the like. The auxiliary storage 104 stores various programs and various data. The auxiliary storage 104 stores, for example, an OS (Operating System), various programs, various tables, and the like. The auxiliary storage device 104 is a silicon Disk including a nonvolatile semiconductor memory (flash memory, EPROM (Erasable Programmable ROM)), a solid-state Drive device, a Hard Disk (HDD) device, or the like.

The communication I/F102 is an interface for communicably connecting the work support system 100 to the medical device 200 and the terminal 300 via a network. The input/output I/F105 receives an operation instruction or the like from an operator of the work support system 100 that operates an input device connected to the input/output I/F105. The input device is, for example, a keyboard, a touch panel, a mouse, a microphone, or the like. The input/output I/F105 is connected to, for example, a display device such as an LCD, an EL (Electroluminescence) panel, or an organic EL panel, or an output device such as a printer or a speaker. The input/output I/F105 outputs data and information processed by the processor 101, and data and information stored in the main storage 103 or the auxiliary storage 104 to an output device.

The auxiliary storage device 104 of the job auxiliary system 100 stores various programs such as a Web application program (hereinafter, simply referred to as Web application) 104a that assists a job recommended to be executed in the medical device 200. The job support system 100 that executes the Web application 104a functions as a Web server, and provides various information to the terminal 300 that is a Web client. The Web application 104a of embodiment 1 provides screens of fig. 9 to 12 described later to the Web browser of the terminal 300.

When various programs are executed by the processor 101, the job assistance system 100 can perform various functions. The work support system 100 includes a consumable data receiving unit 110, an alarm receiving unit 111, an alarm transmitting unit 112, a list generating unit 113, a list storing unit 115, and a list transmitting unit 114. The work support system 100 further includes a meaning expression receiving unit 116, a meaning expression transmitting unit 117, a completion information receiving unit 118, a completion information transmitting unit 119, a support statement receiving unit 120, and a support statement transmitting unit 121. The work support system 100 further includes a work adding unit 122, a message transmitting unit 123, an upper limit setting unit 124, an meaning canceling unit 125, and a work order transmitting unit 126. The work support system 100 includes the recommending unit 127, the distributing unit 128, and the editing/deleting unit 129, but the recommending unit 127, the distributing unit 128, and the editing/deleting unit 129 are described in embodiment 2, embodiment 3, and embodiment 4, respectively. The modules shown in fig. 5 are software modules, but may also be hardware modules.

The consumable supply data receiving unit 110 receives data 240 (see fig. 3 a) relating to the remaining amount of consumable supply from one or more medical devices 200 that can communicate with the work support system 100. The consumable data receiving unit 110 receives data 240 from the medical device 200 in response to a request (request) from the work support system 100, or receives data 240 transmitted by periodic transmission from the medical device 200. The alarm receiving unit 111 receives data 250 (see fig. 3 b) related to an alarm generated in the medical device 200. If an alarm is generated, the medical device 200 transmits data 250 to the work support system 100. The alarm transmitter 112 transmits information indicating that an alarm has been generated in the medical device 200 to each terminal 300 based on the data 250 received from the medical device 200.

The list generation unit 113 generates a job list including one or more jobs recommended to be executed in the medical apparatus 200. The list generating unit 113 generates a job list including a reagent replacement job, a maintenance job, and other jobs. The list generation unit 113 generates a reagent replacement job, which is a replacement or replenishment job for one or more reagents, based on the data 240 on the remaining amount of the consumable part received by the consumable part data reception unit 110. For example, the reagent replacement work is a work of replacing 2 AAA reagents in machine 1 before day 10, 6, 2021. That is, the list generation unit 113 generates a job including a term of the job, a device name as an object of the job, and a content of the job. The operation of the list generation unit 113 is not limited to the replacement or replenishment of the reagent. For example, the list generation unit 113 may generate a job including a replacement timing of the conveyor belt of the conveyance unit 210, a device name of the conveyor belt having recommended replacement, and a job content.

The list generation unit 113 also generates maintenance tasks related to maintenance of one or more medical devices 200. The list generation unit 113 generates a maintenance job recommended to be executed at predetermined time or predetermined day intervals. For example, the maintenance work is a work of replacing a lamp in the machine 1 before the year 2021, month 6 and 21. That is, the list generation unit 113 generates a job including the date of the job, the device name to be the object of the job, and the content of the job. The list generating unit 113 may be a learned model. The list generation unit 113 of the learned model can generate maintenance work recommended to be executed based on various data (data such as the frequency of alarms, the operation time of the medical device 200, the number of samples processed by the medical device 200, and the like) collected from the medical device 200.

Then, the list generation unit 113 generates a job list in which one or more reagent replacement jobs and maintenance jobs are listed. The list storage section 115 stores the job list generated by the list generation section 113. The list transmitting unit 114 transmits the job list generated by the list generating unit 113 to each terminal 300 connected to the job support system 100. The list screen information is HTML-format data, and is data for causing the display unit 306 of the terminal 300 to display a job list. The list screen information is generated by the list generating unit 113 functioning as a screen information generating unit. The Web browser of the terminal 300 having received the list screen information displays a job list including a reagent replacement job and a maintenance job on the display unit 306.

In a task (ToDo) list screen 900 (see fig. 9) displayed on the display unit 306 of the terminal 300, the user of the terminal 300 can perform meaning representation of a job in the responsible job list. The meaning expression receiving unit 116 receives information indicating meaning expressions responsible for jobs in the job list from the terminal 300. In example 1, the meaning of the responsible job is referred to as "hand-up", and the information indicating the meaning is referred to as "hand-up data". The hand-held data includes time when the meaning is expressed, information for specifying the person who has expressed the meaning, a job to be the object of the meaning, and the type of data (hand-held). The meaning expression transmitting unit 117 transmits information indicating that the meaning expression ("hand lifting") of the job in the responsible job list is performed to each terminal 300. The terminal 300 displays a task list screen 900 so as to know who has performed an indication of which job is responsible for.

In the task list screen 900 displayed on the display unit 306 of the terminal 300, the user of the terminal 300 can notify the job support system 100 that the job in the job list is completed. In addition, the medical device 200 can detect that the job is completed using a sensor or the like, and the medical device 200 can notify the job support system 100 that the job is completed. For example, the medical device 200 can use a sensor or the like to detect replacement of a reagent. The completion information receiving unit 118 receives information indicating completion of the job (hereinafter, referred to as "completion data") from the terminal 300 or the medical device 200. The completion data includes the time at which the job was completed, information for determining the person who completed the job, the completed job, and the type of data (completed). The completion information transmitting unit 119 transmits information indicating that the job in the job list is completed to each terminal 300. An implemented task list tab 902 is displayed in the terminal 300 to know who completed which job.

In the implemented task list tab 902 displayed on the display unit 306 of the terminal 300, the user of the terminal 300 can make a support statement for the responsible person who has completed the job. In embodiment 1, the support statement for the responsible person who completed the job is set to "like", and the information indicating the support statement is set to "like data". The like data includes the time when the support declaration was made, information for determining the person who made the support declaration, the job in which the support declaration was made, and the type of data (like). The support statement transmitting unit 121 transmits, to each terminal 300, information that the person in charge of the completed job has made a support statement. An implemented task list tab 902 is displayed in the terminal 300 to know who made a support statement for the responsible person of which job. Further, the user of the terminal 300 can make a support statement not only for the responsible person who completed the job but also for the responsible person who has the job indicated by the meaning.

The job adding unit 122 adds the recommended job to the job list in accordance with an instruction from the user of the terminal 300. The job added by the job adding unit 122 may be a job related to the medical device 200 or a job unrelated to the medical device 200. For example, the job adding unit 122 may add a job for acquiring dust between the plurality of medical devices 200 to a job list as a job related to the medical device 200. Further, the job adding unit 122 may add a job for discarding empty boxes located in the enclosure to the job list as a job independent of the medical device 200.

The message transmitting section 123 notifies the terminal 300 of the message by email, pop-up window, or the like. The message transmitting unit 123 can notify a message to a terminal registered in advance, for example, a private terminal of an inspection technician, in addition to the terminal 300. When the meaning of the responsible job is indicated, the message transmitting unit 123 transmits the meaning of the responsible job to each terminal 300 or the terminals registered in advance by an email or the like. When the job is completed, the message transmitting unit 123 transmits the completed job to each terminal 300 or a terminal registered in advance by email or the like. When a support statement is made to the responsible person who has completed the job or the job indicated by the meaning, the message transmitting unit 123 transmits the support statement to each terminal 300 or the terminal registered in advance by an email or the like.

The upper limit setting unit 124 sets an upper limit for the number of persons responsible for the job. The upper limit of the number of responsible persons may be one or more. By setting the upper limit of the number of persons responsible for the job, it is possible to prevent the person responsible for the job exceeding the upper limit from indicating the intention of the person responsible for the job.

In the task list screen 900 displayed on the display unit 306 of the terminal 300, the user who has performed meaning expression of the responsible job can cancel the meaning expression of the job whose meaning expression has been performed in the terminal 300. The meaning expression cancellation unit 125 receives information indicating cancellation of meaning expression from the terminal 300. The meaning expression cancellation unit 125 cancels the meaning expression when a predetermined condition is satisfied. The predetermined condition is a case where the elapsed time from the meaning expression exceeds a predetermined time, and a case where the meaning expression is canceled by the user himself/herself who has performed the meaning expression. The cancellation of meaning expression may be performed by only the user who performed the meaning expression, by all users, or by only the manager.

The job order transmitting unit 126 transmits information (job order information) indicating the job order of the selected job in the job list to an inspection technician or the like who performs the job. The job sequence transmitter 126 transmits information indicating the operation sequence, such as a moving image and a moving image, to the terminal 300 used by the test technician in response to a request from the test technician. The job sequence transmitter 126 transmits a text-format job sequence in addition to moving images and moving images.

Fig. 6 is a diagram showing log data stored in the job support system according to embodiment 1. The log data 130 is data indicating operation histories executed in the terminal 300. The log data 130 of embodiment 1 includes a plurality of logs a to G, each of which includes a time, a user name, a job name, and a log type. For example, log A is a 08:30 log representing that Mr. A has lifted the hand of job (1) at 2021/07/07. The log data 130 is stored in the secondary storage 104.

Fig. 7 is a table for managing IDs, passwords, and responsibilities of respective users in association with each other. The management table 140 shown in fig. 7 may be recorded in the auxiliary storage device 104 of the work support system 100, or may be recorded in an external device such as a directory server that is communicably connected to the work support system 100. To use the Web application 104a of the job assistance system 100, it is necessary to log in to the job assistance system 100. The user using the terminal 300 inputs an ID and a password through the terminal 300. The job support system 100 that received the ID and the password from the terminal 300 refers to the management table 140 of fig. 7, and performs user authentication. If the user authentication is successful, the user logs into the job support system 100 and can use the Web application 104a.

Responsibility is assigned to the user of the management table 140. For example, users A, C and E are experienced technicians, users B and C are new technicians, and users F and G are management personnel. With respect to experienced technicians, for example, technicians who are supposed to guide new personnel at their position. And (3) giving responsibility to the system user and giving operation difficulty and rights. The difficulty of the work includes business histories of new people, experienced people and the like, and is good at not good at the work. According to the assigned responsibility, even when a new technician takes a job with high difficulty, the technician guiding the new person and the experienced technician can be notified to promote the progress of the job by two or more persons. In addition, in the case of a manager such as a master, by pressing "like", it is possible to keep a log of the job content, time, and approver name as an approval record.

(terminal)

The terminal 300 of embodiment 1 will be described. Fig. 8 is a diagram showing a hardware configuration of the terminal of embodiment 1. The terminal 300 is an information processing device used by an inspection technician or manager, and is a personal computer, a tablet computer, a smart phone, or the like. The terminal 300 can execute a Web browser and transmit and receive information to and from the Web application 104a of the work support system 100 via the Web browser.

As shown in fig. 8, the terminal 300 includes a processor 301, a communication I/F302, a main storage device 303, an auxiliary storage device 304, an input/output I/F305, a display unit 306, and a bus 307 that connects the above-described modules in a communicable manner.

The processor 301 is a central processing unit for controlling the operations of the respective units of the terminal 300. The processor 301 is, for example, a CPU (Central Processing Unit ), DSP (Digital Signal Processor, digital signal processor), ASIC (Application Specific Integrated Circuit ), or the like. The processor 301 expands a program stored in the auxiliary storage device 304 in the work area of the main storage device 303 so as to be executable. The main storage 303 stores programs executed by the processor 301, data processed by the processor, and the like. The main storage 303 is a flash Memory, a RAM (Random Access Memory ), a ROM (Read Only Memory), or the like. The auxiliary storage 304 stores various programs and various data. The auxiliary storage 304 stores, for example, an OS (Operating System), various programs including a Web browser, various tables, and the like. The auxiliary storage device 304 is a silicon Disk including a nonvolatile semiconductor memory (flash memory, EPROM (Erasable Programmable ROM, erasable programmable ROM)), a solid-state Drive device, a Hard Disk (HDD) device, or the like.

The communication I/F302 is an interface for communicably connecting the terminal 300 with the work support system 100 via a network. The input/output I/F305 receives an operation instruction or the like from a user of the terminal 300 that operates an input device connected to the input/output I/F305. The input device is, for example, a keyboard, a touch panel, a mouse, a microphone, or the like. The input/output I/F305 is connected to, for example, a display device such as an LCD, an EL (Electroluminescence) panel, or an organic EL panel, or an output device such as a printer or a speaker. The input/output I/F305 outputs data and information processed by the processor 301, data and information stored in the main storage 303 and the auxiliary storage 304 to an output device (for example, a display unit 306 and a printing apparatus not shown).

(task list screen)

Fig. 9 to 12 are task list screens displayed on the display unit of the terminal. The Web browser of the terminal 300 displays a task list screen 900 provided by the Web application 104a of the job support system 100 on the display unit 306. The task list screen 900 has a task list tab 901 that displays a task list of incomplete implementations and an implemented task list tab 902 that displays a task list that has been implemented. The task list tab 901 has a display area 910 for displaying one or more jobs 911 to 914, a sequence selection area 920 for selecting the display sequence of the jobs of the display area 910, and a filter area 930 for filtering the jobs displayed in the display area 910.

The display area 910 displays a job 911 exceeding the recommended execution period, jobs 912 and 913 recommended to be executed today, and a job 914 recommended to be executed 4 days later. By moving the scroll bar 915, a job that can be performed after 5 days is displayed. Each of the jobs 911 to 914 includes a unit a for displaying the content of the job, the name of the medical device 200 to be the subject of the job, and the execution period of the job, a unit B for displaying the responsible person, and a completion button C. For example, job 911 represents a job of exchanging 2 AAA reagents, 15 BBB reagents, 5 CCC reagents, 3 DDD reagents, and 5 EEE reagents with machine 1 of medical device 200 by 17:00 of month 6 of 2021. The person in charge of job 911 has not yet been determined, and the user selected by the user selecting the hand lift button D in unit B becomes the person in charge. The selection includes selection of the hand lift button D by a touch operation detected by a touch sensor mounted on the display unit 306 of the terminal 300, selection of the hand lift button D detected by a pointing device such as a mouse connected to the terminal 300, and the like. When the hand lifting button D is selected, the hand lifting data is transmitted from the terminal 300 to the work support system 100.

In operation 912, a, which is a login user, first selects the hand lifting button D, and thus a first becomes a responsible person. Then, the lift button D is activated. As in the operation 913, a plurality of responsible persons (mr. A, mr. B, mr. C, mr. D, and others) may be responsible persons. Further, by selecting the unit B of the job 913 by the user, the whole person in charge can be displayed. The completion button C is a button for bringing the job into a completed state. The person in charge of the job can set the status of the job to "completed" by selecting the completion button C. When the completion button C is selected, completion data is transmitted from the terminal 300 to the job assistance system 100.

The sequence selection area 920 is an area for selecting the display sequence of the job displayed in the display area 910. In fig. 9, the display order 921 is "deadline order", and therefore, jobs are displayed in the display area 910 in order of deadlines near to far. Further, a task adding button 922 for adding a job is arranged in the sequence selection area 920.

When the user selects the task addition button 922, a new job can be added. The job added by the task addition button 922 is referred to as an arbitrary generation task job. Fig. 10 is a screen displayed when the task adding button 922 is selected. The screen of fig. 10 includes a popup window 923 for generating an arbitrary generation task job. In the pop-up window 923, a term for recommending execution of an additional job, a generator for generating an additional job, a type of the additional job, a priority of the additional job, a content of the additional job, and the like are input by a generator for arbitrarily generating a task job. By inputting and adding each item of the pop-up window 923, an arbitrarily generated task job is added to the job list. The content input through the pop-up window 923 is transmitted to the job support system 100, and the job adding part 122 of the job support system 100 adds any generated task job to the job list.

The filtering area 930 is an area for filtering the job displayed in the display area 910. By checking a check box (within today/after 4 days/after 5 days) related to the term of the filtering area 930, the user can filter the job displayed in the display area 910 by term. Further, the user can filter the jobs displayed in the display area 910 by category by checking a check box (reagent replacement/maintenance/other) related to the category of the filter area 930. Further, the user can filter the job displayed in the display area 910 by the name of the medical device 200 by selecting the device number (e.g., machine 1/machine 2/machine 3) of the filter area 930. Further, the user can filter the jobs displayed in the display area 910 by category by selecting the category of the jobs (full job/device generation job/arbitrary generation job) in the filter area 930. The arbitrary generated task job is a job added through the pop-up window 923 of fig. 10, and the device generated task job is a job generated by the job support system 100. Further, the user can filter the job displayed in the display area 910 by the person in charge (person in charge/person in charge) by selecting the person in charge of the job in the filter area 930.

Fig. 11 is a screen for transmitting details of the work sequence of the work to the inspection technician. For example, if the unit a of the job 911 related to replacement of the reagent is selected, a window 924 for communicating details of the reagent replacement method to the inspection technician is displayed on the display unit 306 of the terminal 300. The pop-up window 924 includes a moving image area 925 for displaying a moving image or a moving image of the reagent replacement sequence, and a text area 926 for displaying each sequence of reagent replacement in text form. After the reproduction button 927 of the moving image area 925 is selected, moving images or moving pictures showing the replacement order of the reagents are reproduced.

As shown in fig. 12, the implemented task list tab 902 includes a display area 950 for displaying implemented jobs 951 to 955, a sequence selection area 960 for selecting a display sequence of the jobs, and a filter area 970 for filtering the jobs displayed in the display area 950. The sequential selection area 960 and the filtering area 970 have the same functions as the sequential selection area 920 and the filtering area 930 described above, respectively, and thus their description is omitted.

In display area 950, one or more of implemented operations 951-955 are grayed out. By moving the scroll bar 915, other performed jobs are displayed. Each of the jobs 951 and 955 is a completed job, and the status of the job is "completed". By selecting the completion button C, the state of the job becomes "completed". Further, a like button E is displayed in the job in the "completed" state. In order to make a support statement for a person in charge of supporting the completed job, a like button E is displayed. When the like button E is selected, like data is transmitted to the job assistance system 100. The support statement receiving unit 120 of the work support system 100 receives the preference data.

The job status of each job 952 to 954 is "completion cancellation". By selecting the completion button C, the state of the jobs of the respective jobs 952 to 954 becomes "completed". However, by selecting the completed button F, the status of each of the jobs 952 to 954 is changed from "completed" to "completed cancellation".

(action of medical System)

Fig. 13 is a data flow diagram for explaining a job support method based on the job support system. The job support method is described with reference to the data flow diagram of fig. 13. Each medical device 200 periodically or in response to a request from the work support system 100, transmits data 240 (fig. 3 (a)) relating to the remaining amount of the consumable to the work support system 100 (S101). Further, the job assistance system 100 executes the Web application 104a. The list generation unit 113 of the work support system 100 generates a reagent replacement work as a work recommended to be executed in the medical device 200, based on the data 240 related to the remaining amount of the consumable part received from the medical device 200 (S102). Further, the list generation unit 113 generates a maintenance job related to maintenance of one or more medical devices 200 as a job recommended to be executed in the medical device 200 (S103). Then, the list generation unit 113 distributes a job list in which one or more reagent replacement jobs and maintenance jobs are listed to each terminal 300 (S104). The terminal 300 that received the job list displays the task list screen 900 on the display unit 306 (S105).

In the terminal 300 on which the task list screen 900 is displayed, the content of any generated task job is input through the task adding button 922 and the pop-up window 923 (S106). The terminal 300 transmits the content of any generated task job (the term of the recommended execution job, the generator of the generated job, the type of the job, the priority of the job, the content of the job) to the job support system 100 (S107). The job support system 100 adds and updates the arbitrary generation task job to the job list based on the received content of the arbitrary generation task job (S108). Then, the job support system 100 distributes a job list including the added job to each terminal 300 (S109).

In the terminal 300 on which the task list tab 901 is displayed, when the hand lift button D is selected (S110), the hand lift button D is activated, and the name of the person who has selected the hand lift button D is displayed beside the hand lift button D. In the terminal 300, when the hand lifting button D is selected, the hand lifting data is transmitted from the terminal 300 to the work support system 100 (S111). The hand lifting data includes a time when the hand lifting button D is selected, information for determining a person who selects the hand lifting button D, a job corresponding to the hand lifting button D, and a type of the selected button. The job support system 100 transmits a job list including the activated hand lifting button D and the job associated with the responsible name based on the received hand lifting data, and causes the display unit 306 of each terminal 300 to display. The message transmitting unit 123 of the work support system 100 transmits information indicating that the hand lift button D is selected to the other terminal 300 registered in advance by email or the like (S112).

In the terminal 300 on which the task list tab 901 is displayed, when the completion button C is selected (S113 a), the state of the job corresponding to the completion button C becomes "completed", and the job is deleted from the task list tab 901. Then, the job deleted from the task list tab 901 is added to the implemented task list tab 902. In the terminal 300, when the completion button C is selected, completion data is transmitted from the terminal 300 to the work support system 100 (S114 a). The completion data includes the time when the completion button C was selected, information for determining the person who selected the completion button C, a job corresponding to the completion button C, and the type of button selected. Based on the received completion data, the job support system 100 deletes the completed job from the task list tab 901, and adds the completed job to the implemented task list tab 902. Then, the job list including the updated task list tab 901 and the implemented task list tab 902 is distributed and displayed on the display unit 306 of each terminal 300.

In addition, when completion of the reagent replacement work is detected in the medical device 200 (S113 b), completion data including the time of completion of the work, the completed work, and the like is transmitted from the medical device 200 to the work support system 100 (S114 b). Based on the received completion data, the job support system 100 deletes the completed job from the task list tab 901, and adds the completed job to the implemented task list tab 902. Then, the job list including the updated task list tab 901 and the implemented task list tab 902 is distributed and displayed on the display unit 306 of each terminal 300.

In the terminal 300 on which the implemented task list tab 902 is displayed, if the completed button F is selected (S115), the state of the selected job becomes "completed cancel", and the job is added to the task list tab 901. In the terminal 300, if the done button F is selected, the done cancel data is transmitted to the job assistance system 100 (S116). The completion cancel data contains the time when the completed button F was selected, information for determining the person who selected the completed button F, the job corresponding to the completed button F, the type of button selected. The job support system 100 adds the completed job to the task list tag 901 based on the received completion cancellation data. Then, the job list including the updated task list tab 901 is distributed and displayed on the display section 306 of each terminal 300.

In the terminal 300 on which the implemented task list tab 902 is displayed, if the like button E is selected (S117), like data is transmitted from the terminal 300 to the work support system 100 (S118). The favorite data includes a time of selecting the favorite button E, information for determining a person who selects the favorite button E, a job corresponding to the favorite button E, and a type of the selected button. The job support system 100 issues a job list including the jobs activated by the like button E based on the like data, and displays the job list on the display unit 306 of each terminal 300.

When an alarm is generated in the medical device 200, the medical device 200 transmits data 240 (fig. 3B) related to the alarm to the work support system 100 (S119). The work support system 100 transmits, to each terminal 300, the alarm generated in the medical device 200 and details of the generated alarm based on the alarm-related data 240 transmitted from the medical device 200 (S120).

(Effect of example 1)

By the job list being transmitted to the terminal 300 by the job support system 100, the inspection technician can observe the job list including the jobs recommended to be executed in the medical device 200 before the alarm is generated in the medical device 200, and autonomously represent the meaning representation responsible for the jobs in the job list. Further, since the other test technicians can recognize that the job responsibility is determined on the task list screen 900, the indication of the job responsibility can be shared between the test technicians. As a result, the repeated work can be prevented from being performed on the work.

In addition, since another inspection technician or the like can recognize the name of the responsible person who has performed the indicated job on the task list screen 900, it is possible to grasp who has performed the job.

An inspection technician, a manager, or the like can grasp an unsolved job on the task list screen 900, and thus can suppress omission of execution of the job. Further, the examination technician and the manager can grasp the condition indicated by the meaning on the task list screen 900, and thus can grasp the progress of the entire work.

Since the task list of the job that is not completed is displayed in the task list tab 901, the inspection technician can easily grasp only the job recommended to be handled at the current point in time.

Since the work displayed in the display area 910 can be filtered by the person in charge (person in charge/total person) of the filtering area 930, the inspection technician can easily grasp only the work that he or she has performed the meaning.

By selecting "deadline order" in the display order 921 of the order selection area 920, the inspection technician can confirm the jobs ordered in the deadline order. Thus, it is easy to grasp the recommended work to be performed before the rest day.

By confirming the generation of the alarm and the details of the alarm displayed on the terminal 300, the inspection technician can grasp the details of the alarm generated on the medical device 200.

Since the list of completed jobs is displayed in the completed task list tab 902, the inspection technician can easily grasp the completed jobs.

The task adding button 922 and the pop-up window 923 of the terminal 300 and the job adding unit 122 of the job support system 100 can add any generated task job to the job list. Thus, the inspection technician can perform the task without forgetting to add any additional task to be generated.

Since the work support system 100 includes the upper limit setting unit 124, it is possible to prevent the person in charge of one work from being responsible for more than the set number of persons. This makes it possible to disperse the responsible person among the jobs and the like, and to suppress the deviation of the responsible person.

The meaning expression canceling unit 125 of the work support system 100 can cancel the meaning expression when the job to be expressed is not completed until the job to be expressed is waited, and therefore, can expect meaning expressions of other inspection technicians who are responsible for meaning expressions of the job to be canceled.

By displaying the button E on the task list tab 902, the user can be notified of the thank you as feedback to the operator who completed the task. Further, as feedback to the inspection technician indicating the intention of the responsible work, the thank you can be transmitted to the inspection technician. Further, the like data can also be used as an approval record of the manager. For example, log data 130 of fig. 6 can be used as an approval record for the administrator.

Since details of the operation such as the reagent replacement method can be checked by the moving image, and the text in the terminal 300, even a new technician can perform the operation while viewing the moving image, and the text.

Example 2 >

The work support system of embodiment 2 will be described with reference to fig. 14. The description of the same parts as those of embodiment 1 is omitted. Fig. 14 is a screen 1400 provided to the terminal 300 by the work support system 100 of example 2, and an allocation button G for allocating a responsible person is displayed on the screen 1400. In the work of the unassigned person in charge, an assignment button G is displayed. When the user of the terminal 300 selects the allocation button G, a list 928 of the user is displayed as a candidate of the person in charge of the job. By checking a check box next to the user name displayed in the list 928, the person in charge of the job can be assigned. The allocation unit 128 of the work support system 100 receives information about the responsible person selected in the list 928 and allocates the selected responsible person to the work. The responsible person can be one person or multiple persons. The recommended number of workers may be displayed in the list 928. The responsibility of fig. 7 may be assigned with the authority of the responsible person. For example, the following methods of use are possible: if the job is a manager, the allocation of the responsible person is permitted, but if the job is an experienced technician or a new technician, the allocation of the responsible person is prohibited. In embodiment 2, the dispensing button G is displayed, but the dispensing button G may not be displayed, and the icon of the hand in fig. 14 has the function of the dispensing button G. In this case, the specification may be such that the display mode (for example, color) of the icon of the hand is changed before the person in charge is allocated and after the person in charge is allocated.

Since the assignment button G can be used to assign a person in charge to a job, an inspection technician, which is an appropriate person for the job, can be assigned as the person in charge. In addition, an appropriate inspection technician may be assigned as a responsible person in consideration of the service load of the inspection technician.

Example 3 >

The work support system of example 3 will be described with reference to fig. 15. The description of the same parts as those of embodiment 1 is omitted. Fig. 15 is a screen 1500 provided to the terminal 300 by the job support system 100 of embodiment 3, and a message 929 for recommending another job associated with the hand-lifted job to the user is displayed on the screen 1500. For example, when mr a has lifted his/her hand on job 912, message 929 is displayed on display unit 306 of terminal 300, which recommends that job 914 be performed simultaneously. The job 912 and the job 914 are registered in advance as associated jobs, and when the job 912 is lifted by hand, the recommendation section 127 of the job support system 100 recommends the job 914 to the user as a job associated with the job 912.

By recommending another job related to the lifted-up hand job, the recommending unit 127 can recommend, to the inspection technician who has performed the lifted-up hand, a job that is efficient if performed simultaneously with the lifted-up hand job, and a job that can be handled at a location physically close to the lifted-up hand job.

Example 4 >

The work support system of example 4 will be described with reference to fig. 16. The description of the same parts as those of embodiment 1 is omitted. Fig. 16 is a screen 1600 provided to the terminal 300 by the job support system 100 of embodiment 4, and a delete button H and an edit button I for deleting a job are displayed on the screen 1600. When the user selects the delete button H related to the job 913, the job 913 is deleted. The editing/deleting unit 129 of the job support system 100 performs deletion of a job and editing of a job in accordance with operations of the delete button H and the edit button I. In addition, authority to delete the job may be given to the responsibility of fig. 7. For example, the following method can be used: deletion of jobs is permitted if the responsibility is a manager or experienced technician, but is prohibited if the responsibility is a new technician.

When the user selects the edit button I related to the job 913, the content of the job 913 can be edited. For example, when the edit button I is selected, the pop-up window 923 of fig. 10 is displayed, and the window 923 allows editing of the term of the job, the producer of the job, the type of the job, the priority of the job, the content of the job, and the like.

Example 5 >

The work support system of example 5 will be described with reference to fig. 17. The description of the same parts as those of embodiment 1 is omitted. Fig. 17 is a screen 1700 provided to the terminal 300 by the work support system 100 according to example 5, and is a screen 1700 for confirming details of the remaining amount of consumable supplies. The detailed screen information is data for causing the display unit 306 of the terminal 300 to display details of the remaining amount of the consumable supply. The detailed screen information is generated by the list generating unit 113 functioning as a screen information generating unit. The Web browser of the terminal 300 having received the detailed screen information displays a screen 1700 indicating details of the remaining amount of the consumable supply on the display unit 306. The inspection technician can view the screen 1700 to determine whether the job 912 should be executed, the timing of execution of the job, and the like. In this screen 1700, the prediction date is changed, and thus, the prediction of the remaining amount of the consumable part on the changed prediction date can be confirmed.

In embodiment 5, the user using the terminal 300 can display the meaning of the responsible job 912 on the screen 1700 for confirming the details of the remaining amount of the consumable part. That is, in embodiment 5, the meaning of the responsible job can be displayed on the task list screen 900, and the meaning of the responsible job can be displayed on the screen 1700 for confirming the prediction of the remaining amount of the consumable part. A hand lifting button D is displayed on the screen 1700, and the meaning of the responsible job 912 can be displayed on the screen 1700. In the present invention, the meaning of the task list screen 900 and the screen 1700 for confirming the prediction of the remaining amount of the consumable part may be indicated by at least one of them.

The present invention is not limited to the above-described embodiments, and includes various modifications. The above-described embodiments are examples described in detail for the purpose of easily understanding the present invention, and are not necessarily limited to the configuration having all the described structures.

In addition, a part of the structure of one embodiment may be replaced with the structure of another embodiment, and the structure of another embodiment may be added to the structure of one embodiment. In addition, deletion, and substitution of other structures may be performed for a part of the structures of the respective embodiments.

Symbol description

1 … medical system

100 … operation auxiliary system

110 … consumable data receiving unit

111 … alarm receiving unit

112 … alarm transmitter

113 … list generating part

114 … list transmitting part

115 … list store

116 … means a receiving part

117 … means a transmitting unit

118 and … completion information receiving unit

119 … completion information transmitting section

120 … support declaration receiving section

121 … support declaration transmitting section

122 and … operation adding part

123 … message transmitting part

124 … upper limit setting part

125 … meaning cancellation part

126 … job sequence transmitter

127 and … recommendation part

128 … dispenser

129 … editing/deleting section

200 … medical equipment

300 … terminal.

Claims (15)

1. A work support system communicably connected to a medical device and a plurality of information processing apparatuses, characterized in that,

the work support system includes:

a list generation unit that generates a job list including one or more jobs recommended to be executed in the medical device;

a list transmitting unit that transmits the job list generated by the list generating unit to the plurality of information processing apparatuses;

a meaning expression receiving unit that receives information indicating meaning expressions responsible for jobs in the job list from one of the plurality of information processing apparatuses; and

and a meaning expression transmitting unit that transmits information indicating that meaning expression responsible for the job in the job list is performed to at least an information processing apparatus different from the information processing apparatus that transmitted the information indicating the meaning expression.

2. The work assist system of claim 1 wherein,

the work support system includes:

an alarm receiving unit that receives information related to an alarm generated in the medical device; and

and an alarm transmitting unit that transmits the information related to the alarm received by the alarm receiving unit to the information processing device.

3. The work assist system of claim 1 wherein,

the work support system includes: and a screen information generating unit that generates list screen information for causing a display unit of the information processing apparatus to display a screen of the job list generated by the list generating unit, and detailed screen information for causing a display unit of the information processing apparatus to display a screen for displaying details of a job in the job list.

4. A work assist system as recited in claim 3, wherein,

at least one of the screen of the job list and the screen displaying the details is a screen capable of accepting the meaning expression.

5. The work assist system of claim 1 wherein,

the work support system includes:

a completion information receiving unit that receives, from the information processing apparatus, information indicating that a job in the job list is completed; and

and a completion information transmitting unit that transmits information indicating that the job in the job list is completed to at least an information processing apparatus different from the information processing apparatus that transmitted the information indicating that the job is completed.

6. The work assist system of claim 1 wherein,

the work support system includes: and a job adding section that adds a new job to the job list generated by the list generating section in accordance with a request from a user of the information processing apparatus.

7. The work assist system of claim 1 wherein,

the work support system includes: a setting unit that sets an upper limit on the number of persons responsible for recommending a job to be executed by the medical device.

8. The work assist system of claim 1 wherein,

the work support system includes: and a cancellation unit configured to cancel the meaning expression responsible for the job when a predetermined condition is satisfied.

9. The work assist system of claim 1 wherein,

the work support system includes: and an allocation unit that allocates a person in charge to the job of the job list generated by the list generation unit in response to a request from a user of the information processing apparatus.

10. The work assist system of claim 1 wherein,

the work support system includes: and a recommendation unit that recommends to a person in charge of the task for which the meaning is indicated so that meaning is indicated for another task determined based on the task for which the meaning is indicated.

11. The work assist system of claim 1 wherein,

the work support system includes: and a support statement receiving unit that receives a support statement for supporting a person who is responsible for the job for which the meaning is indicated.

12. The work assist system of claim 5 wherein,

the work support system includes: and a support statement receiving unit that receives a support statement for supporting a person in charge of the completed job.

13. The work assist system of claim 1 wherein,

the work support system includes: and a sequence transmitting unit that transmits job sequence information indicating a job sequence of the selected job in the job list to the information processing apparatus.

14. A work support method executed by a work support system communicably connected to a medical device and a plurality of information processing apparatuses, characterized in that,

the job support method includes:

a generation step of generating a job list including one or more jobs recommended to be executed in the medical device;

a transmission step of transmitting the job list generated in the generation step to the plurality of information processing apparatuses;

A receiving step of receiving information indicating that the information is responsible for meaning of a job in the job list from one of the plurality of information processing apparatuses; and

and a meaning indication transmission step of transmitting information indicating that meaning indication responsible for the job in the job list is performed to at least an information processing apparatus different from the information processing apparatus that transmitted the information indicating the meaning indication.

15. A program executed by a work support system communicably connected to a medical device and a plurality of information processing apparatuses, characterized in that,

the program causes the job support system to function as:

a generation unit that generates a job list containing one or more jobs recommended to be executed in the medical device;

a transmission unit that transmits the job list generated by the generation unit to the plurality of information processing apparatuses;

a receiving unit that receives, from one of the plurality of information processing apparatuses, information indicating a meaning of a job responsible for the job in the job list; and

and meaning expression transmission means for transmitting information indicating that meaning expression responsible for the job in the job list is performed to at least an information processing apparatus different from the information processing apparatus that transmitted the information indicating the meaning expression.