CN117714422A - Method, system, device and storage medium for managing call service - Google Patents

Abstract

The application provides a method, a system, equipment and a storage medium for managing call services. The method comprises the following steps: acquiring a call request sent by IMS network equipment; determining target service and subscription user information according to the call request, wherein the target service is communication service and/or color ring service, and the subscription user information is user information of a calling communication client and/or user information of a called communication client; and sending the target service and the subscription information to the IMS network equipment, and triggering the IMS network equipment to provide the target service for a communication client corresponding to the subscription information by using a communication AS network element. The method can reduce resource waste.

Description

Method, system, device and storage medium for managing call service

Technical Field

The present invention relates to the field of communications, and in particular, to a method, system, device, and storage medium for managing call services.

Background

The color ring back tone service is an audio and video playing service which occurs in the ringing stage before calling and called calls under the IMS (IP Multimedia Subsystem, IP multimedia subsystem technology) based communication network. During the ringing of the calling party and the called party, the system plays the audio/video color ring for the calling party/the called party after updating through media negotiation, and the calling party and the called party pull up the voice call again after the called party answers.

The CRBT platform is an online platform or an application program for providing CRBT service, and the CRBT service is a service for playing audio or video for a calling party and/or a called party according to the setting of the called party and/or a calling party during the ringing period of the calling party calling the called party. The color ring service is realized by establishing a color ring AS (Application Server ) network element in the IMS network, wherein the color ring AS network element is used for providing signaling and media capability before calling and called calls.

With the development of 5G technology, a communication service is newly added, where the communication service is a service for playing audio or video for a caller and/or a callee according to the setting of the callee and/or the caller during the call between the caller and the callee. In order to ensure separation of the color ring service and the communication service in the prior art, the communication service is realized by establishing a communication AS network element in the IMS network, and the communication AS network element is used for providing signaling and media capability in the calling and called call processes.

Because of the early development of the color ring service, the existing color ring service has been built to support signaling processing capability, media playback capability and business and media management capability of massive users. The communication service still needs to use signaling processing capability, media playback capability and business and media management capability, but because the color ring AS network element and the communication AS network element have no intercommunication relationship in capability. Therefore, if a communication AS network element is newly built in the IMS network to implement the communication service, the signaling processing capability, the media playback capability, and the service and media management capability need to be repeatedly built, which is unavoidable, thereby causing resource waste.

Disclosure of Invention

The application provides a method, a system, equipment and a storage medium for managing call services, which are used for solving the technical problem that the existing newly-added communication service wastes resources.

In a first aspect, the present application provides a method for managing a call service, applied to a communication platform, the method including: acquiring a call request sent by IMS network equipment; determining target service and subscription user information according to the call request, wherein the target service is communication service and/or color ring service, and the subscription user information is user information of a calling communication client and/or user information of a called communication client; and sending the target service and the subscription information to the IMS network equipment, and triggering the IMS network equipment to provide the target service for a communication client corresponding to the subscription information by using a communication AS network element.

Optionally, determining the target service and the subscriber information according to the call request includes: acquiring a calling number and/or a called number from the call request; acquiring a calling call service subscribed by the calling number and/or a called call service subscribed by the called number; and determining the target service and the subscription information according to the calling call service and/or the called call service.

Optionally, determining the target service according to the calling call service and/or the called call service includes:

if the calling call service comprises the communication service and/or the called call service comprises the communication service, determining that the target service is the communication service; and/or if the calling call service comprises the color ring service and/or the called call service comprises the color ring service, determining that the target service is the color ring service.

Optionally, determining the subscriber information according to the calling call service and/or the called call service includes:

if the calling call service comprises a color ring service and/or a communication service, determining that the subscription user information is user information corresponding to the calling communication client; and/or if the called call service comprises a color ring service and/or a communication service, determining that the subscription user information is the user information corresponding to the called communication client.

In a second aspect, the present application provides a method for managing call services, applied to an IMS network device, where the IMS network device includes a communication AS network element, the method includes: acquiring a call request sent by a calling communication client; the call request is sent to a communication platform, and the call request is used for triggering the communication platform to determine target service and subscription user information, wherein the target service is communication service and/or color ring service, and the subscription user information is user information of a calling communication client and/or user information of a called communication client; receiving the target service and the subscriber information sent by the communication platform; and providing the target service for the communication client corresponding to the subscription information by using the communication AS network element.

Optionally, the providing the target service for the communication client corresponding to the subscription information by using the communication AS network element includes: if the target service comprises a CRBT service, carrying out CRBT media negotiation by using the communication AS network element and a communication client corresponding to the subscriber information so AS to provide the CRBT service for the communication client corresponding to the subscriber information; and/or if the target service comprises a communication service, performing call media negotiation between the calling communication client and the called communication client by using the communication AS network element so AS to provide the communication service for the communication client corresponding to the subscription user information in the call process of the calling communication client and the called communication client.

Optionally, after performing color ring media negotiation with the communication client corresponding to the subscriber information by using the communication AS network element to provide color ring service for the communication client corresponding to the subscriber information, the method further includes: and stopping providing the color ring service for the communication client corresponding to the subscriber information if an off-hook instruction sent by the called communication client is received.

Optionally, before the communication AS network element performs the session media negotiation on the calling communication client and the called communication client, the method further includes: and acquiring an off-hook instruction sent by the called communication client.

In a third aspect, the present application provides a system for managing telephony services, comprising: IMS network equipment, which is used for acquiring a call request sent by a calling communication client, sending the call request to a communication platform, receiving the target service and the subscriber information sent by the communication platform, and providing the target service for the communication client corresponding to the subscriber information by using a communication AS network element; the communication platform is used for acquiring a call request sent by the IMS network equipment, determining target service and subscription information according to the call request, and sending the target service and the subscription information to the IMS network equipment; the target service is communication service and/or color ring service, and the subscription user information is user information of a calling communication client and/or user information of a called communication client.

In a fourth aspect, the present application provides an electronic device, comprising: a processor, and a memory communicatively coupled to the processor; the memory stores computer-executable instructions; the processor executes the computer-executable instructions stored in the memory to implement the method as described above.

In a fifth aspect, the present application provides a computer readable storage medium having stored therein computer executable instructions for performing a method as described above when executed by a processor.

The method for managing call services provided by the embodiment of the present application determines target service and subscriber information according to a call request by using a communication platform. And then the target service and the subscription information are sent to IMS network equipment, and the IMS network equipment is triggered to provide the target service for the communication client corresponding to the subscription information by using the communication AS network element. In this way, even if the communication AS network element includes multiple services, the communication AS network element can determine what services are provided for the communication client based on the target services sent by the communication platform. The separation of multiple services is realized while the multiple services are placed in the same communication AS network element. Meanwhile, a plurality of services are placed in the same communication AS network element, so that only one signaling processing capability, media playback capability and service and media management capability are required to be built, and the effect of reducing resource waste is realized.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the application and together with the description, serve to explain the principles of the application.

Fig. 1 is a flowchart of a method for managing call services applied to a communication platform according to an embodiment of the present application;

fig. 2 is a flowchart of a method for managing call services for an IMS network device according to an embodiment of the present application;

fig. 3 is a flowchart of a method for providing a target service for a communication client corresponding to subscriber information by using a communication AS network element in an IMS network device according to an embodiment of the present application;

fig. 4 is a flowchart of a method for providing a color ring service according to an embodiment of the present application;

fig. 5 is a flowchart of a method for providing a communication service according to an embodiment of the present application;

fig. 6 is a schematic structural diagram of a system for managing call services according to an embodiment of the present application;

fig. 7 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

Specific embodiments thereof have been shown by way of example in the drawings and will herein be described in more detail. These drawings and the written description are not intended to limit the scope of the inventive concepts in any way, but to illustrate the concepts of the present application to those skilled in the art by reference to specific embodiments.

Detailed Description

Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present application. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present application as detailed in the accompanying claims.

In the prior art, in order to separate different services, in the case of adding a new communication service, a new communication AS network element is usually built in an IMS network, where the new communication AS network element inevitably needs to repeatedly build signaling processing capability, media playback capability, and service and media management capability. But AS the color ring AS network element has been built to support signaling processing capability, media playback capability, and service and media management capability for massive users. Therefore, newly creating a communication AS network element will cause resource waste, and in order to reduce resource waste, the method for managing call services provided in this embodiment determines, by using a communication platform, a target service and subscriber information according to a call request, and then sends the target service and the subscriber information to an IMS network device, and triggers the IMS network device to provide the target service for a communication client corresponding to the subscriber information by using the communication AS network element. In this way, even if the communication AS network element includes multiple services, the communication AS network element can determine what services are provided for the communication client based on the target services sent by the communication platform. The separation of multiple services is realized while the multiple services are placed in the same communication AS network element. Meanwhile, a plurality of services are arranged in the same communication AS network element, so that the signaling processing capability, the media playing capability and the service and media management capability are only required to be built once, and the resource waste is avoided.

The method for managing call services aims to solve the technical problems in the prior art.

The following describes the technical solutions of the present application and how the technical solutions of the present application solve the above technical problems in detail with specific embodiments. The following embodiments may be combined with each other, and the same or similar concepts or processes may not be described in detail in some embodiments. Embodiments of the present application will be described below with reference to the accompanying drawings.

Fig. 1 is a flowchart of a method for managing call services applied to a communication platform according to an embodiment of the present application.

As shown in fig. 1, the method for managing call services, applied to a communication platform, may include the following steps:

step S101, the communication platform obtains a call request sent by IMS network equipment.

Among them, IMS networks, proposed by the 3GPP (3 rd Generation Partnership Project, third generation partnership project) standard organization on the basis of the R5 version, are general network architectures for providing multimedia services over IP (Internet Protocol, an internetwork-based protocol).

And the IMS network sends the call request to the communication platform under the condition of receiving the call request sent by the calling communication client.

Step S102, the communication platform determines the target service and the subscriber information according to the call request, wherein the target service is communication service and/or color ring back tone service. The subscription user information is user information of a calling communication client and/or user information of a called communication client.

In particular, the communication platform may obtain the calling number and/or the called number from the call request. And acquiring the calling call service subscribed by the calling number and/or the called call service subscribed by the called number. And determining target service and subscription user information according to the calling call service and/or the called call service.

Specifically, determining the target service according to the calling call service and/or the called call service includes: and if the calling call service comprises the communication service and/or the called call service comprises the communication service, determining that the target service is the communication service. And/or the number of the groups of groups,

if the calling call service comprises the color ring service and/or the called call service comprises the color ring service, determining that the target service is the color ring service.

In some embodiments, if the calling session service includes a communication service, and the called session service also includes a communication service, the target service is determined to be the communication service. If the calling call service comprises the communication service and the called call service does not comprise the communication service, determining the target service as the communication service. And if the calling call service does not comprise the communication service, and the called call service comprises the communication service, determining the target service as the communication service.

If the calling call service comprises the CRBT service and the called call service also comprises the CRBT service, determining that the target service is the CRBT service. If the calling call service includes the CRBT service and the called call service does not include the CRBT service, the target service is determined to be the CRBT service. If the calling call service does not include the CRBT service, and the called call service includes the CRBT service, determining that the target service is the CRBT service.

If the calling call service comprises communication service and the called call service comprises color ring service, determining the target service as communication service and color ring service. If the calling call service comprises the CRBT service and the called call service comprises the communication service, determining that the target service is the communication service and the CRBT service. If the calling call service comprises the CRBT service and the communication service, and the called call service does not comprise the CRBT service or the communication service, determining that the target service is the CRBT service and the communication service. If the calling call service neither comprises the CRBT service nor the communication service, and the called call service comprises the CRBT service and the communication service, determining that the target service is the CRBT service and the communication service.

Specifically, determining subscription information according to a calling call service and/or a called call service includes: if the calling call service comprises the color ring service and/or the communication service, determining that the subscription user information is the user information corresponding to the calling communication client. And/or if the called call service comprises the color ring service and/or the communication service, determining that the subscriber information is the user information corresponding to the called communication client.

In some embodiments, if the calling call service includes a polyphonic ringtone service and the called call service includes neither a polyphonic ringtone service nor a communication service, determining that the subscriber information is user information corresponding to the calling communication client. If the calling call service comprises the communication service, the called call service does not comprise the color ring service or the communication service, and the subscription user information is determined to be the user information corresponding to the calling communication client. If the calling call service comprises the color ring service and the communication service, the called call service neither comprises the color ring service nor the communication service, and the subscription user information is determined to be the user information corresponding to the calling communication client.

If the called call service comprises the color ring service, the calling call service neither comprises the color ring service nor the communication service, and the subscription user information is determined to be the user information corresponding to the called communication client. If the called call service comprises communication service, the calling call service does not comprise color ring service or communication service, and the subscription user information is determined to be the user information corresponding to the called communication client. If the called call service comprises the color ring service and the communication service, the calling call service neither comprises the color ring service nor the communication service, and the subscription user information is determined to be the user information corresponding to the called communication client.

If the calling call service comprises the color ring service and the called call service comprises the color ring service, determining that the subscription user information is user information corresponding to the calling communication client and user information corresponding to the called communication client. If the calling call service comprises the color ring service and the communication service, and the called call service comprises the color ring service, determining that the subscription user information is the user information corresponding to the calling communication client and the user information corresponding to the called communication client. If the calling call service comprises the color ring service and the called call service comprises the color ring service and the communication service, determining that the subscription user information is the user information corresponding to the calling communication client and the user information corresponding to the called communication client. If the calling call service comprises communication service and the called call service comprises color ring service, determining that the subscription user information is user information corresponding to the calling communication client and user information corresponding to the called communication client. If the calling call service comprises the communication service and the called call service comprises the communication service, determining that the subscription user information is user information corresponding to the calling communication client and user information corresponding to the called communication client. If the calling call service comprises communication service and the called call service comprises color ring service and communication service, determining that the subscription user information is user information corresponding to the calling communication client and user information corresponding to the called communication client. If the calling call service comprises the color ring service and the communication service, and the called call service comprises the communication service, determining that the subscription user information is the user information corresponding to the calling communication client and the user information corresponding to the called communication client. If the calling call service comprises the color ring service and the communication service, the called call service comprises the color ring service and the communication service, the subscription user information is determined to be the user information corresponding to the calling communication client and the user information corresponding to the called communication client.

Step S103, the communication platform sends the target service and the subscription information to the IMS network device, and triggers the IMS network device to provide the target service for the communication client corresponding to the subscription information by using the communication AS network element.

Specifically, triggering the IMS network device to provide a target service for a communication client corresponding to the subscription information by using a communication AS network element includes: if the target service comprises the CRBT service, triggering the IMS network device to carry out CRBT media negotiation by utilizing the communication AS network element and the communication client corresponding to the subscriber information so AS to provide the CRBT service for the communication client corresponding to the subscriber information.

Further, triggering the IMS network device to stop providing the CRBT service for the communication client corresponding to the subscription user information under the condition that the IMS network device receives the off-hook instruction sent by the called communication client.

Specifically, triggering the IMS network device to provide a target service for a communication client corresponding to the subscription information by using a communication AS network element includes: if the target service comprises a communication service, triggering the IMS network device to carry out call media negotiation between the calling communication client and the called communication client by using the communication AS network element so AS to provide the communication service for the communication client corresponding to the subscription user information in the call process of the calling communication client and the called communication client.

Further, triggering IMS network equipment to carry out call media negotiation between the calling communication client and the called communication client by using a communication AS network element under the condition of receiving an off-hook instruction sent by the called communication client so AS to provide communication service for the communication client corresponding to the subscription user information in the call process of the calling communication client and the called communication client.

Specifically, triggering the IMS network device to provide a target service for a communication client corresponding to the subscription information by using a communication AS network element includes: if the target service comprises the communication service and the CRBT service, triggering the IMS network device to carry out CRBT media negotiation by utilizing the communication AS network element and the communication client corresponding to the subscriber information so AS to provide the CRBT service for the communication client corresponding to the subscriber information. And triggering the IMS network equipment to stop providing the CRBT service for the communication client corresponding to the subscription user information under the condition of receiving the off-hook instruction sent by the called communication client. And triggering the IMS network equipment to carry out call media negotiation between the calling communication client and the called communication client by using the communication AS network element so AS to provide communication service for the communication client corresponding to the subscription user information in the call process of the calling communication client and the called communication client.

The method for managing call services provided in this embodiment determines target service and subscriber information according to a call request by using a communication platform. And then the target service and the subscription information are sent to IMS network equipment, and the IMS network equipment is triggered to provide the target service for the communication client corresponding to the subscription information by using the communication AS network element. In this way, even if the communication AS network element includes multiple services, the communication AS network element can determine what services are provided for the communication client based on the target services sent by the communication platform. The separation of multiple services is realized while the multiple services are placed in the same communication AS network element. Meanwhile, a plurality of services are arranged in the same communication AS network element, so that the signaling processing capability, the media playing capability and the service and media management capability are only required to be built once, and the resource waste is avoided.

On the basis of embodiment 1, the embodiment of the application provides a flow diagram of a method for managing call services for an IMS network device.

As shown in fig. 2, the method for managing call services, for an IMS network device, may include the steps of:

in step S201, the IMS network device obtains a call request sent by the calling communication client.

Wherein the call request includes a calling number of the calling communication client and a calling number of the called communication client.

Specifically, the IMS network device obtains a call request sent by the calling communication client through the CSCF (Call Session Control Function ).

The CSCF is a functional entity within the IMS network device and is used to handle signaling control during a multimedia call session. At the same time, user authentication of IMS network equipment, qoS (Quality of Service ) of IMS bearing surface, control of SIP (Session Initiation Protocol ) session by cooperation with other network entities, service negotiation, resource allocation and the like are managed.

QoS is a security mechanism of a network, and is used to solve problems such as network delay and congestion.

SIP is a text-based application-layer control protocol for creating, modifying, and releasing sessions for one or more participants.

In step S202, the IMS network device sends a call request to the communication platform, where the call request is used to trigger the communication platform to determine the target service and the subscriber information.

In particular, the IMS network device sends a call request to the communication platform using the CSCF.

In step S203, the IMS network device receives the target service and the subscription information sent by the communication platform. The target service is communication service and/or color ring service, and the subscription user information is user information of the calling communication client and/or user information of the called communication client

In step S204, the IMS network device provides the target service for the communication client corresponding to the subscription information by using the communication AS network element.

Specifically, if there are multiple pieces of subscription information and the target services corresponding to the multiple pieces of user information exist the same, providing the target services for the communication clients corresponding to the subscription information according to the preset priority. Wherein the priority of the user information of the calling communication client is higher than the priority of the user information of the called communication client.

Specifically, the IMS network device determines a communication client corresponding to the subscription information by:

if the subscription user information is the user information corresponding to the calling communication client, acquiring first setting information of the calling communication client aiming at the target service from the subscription user information. And if the first setting information is characterized as providing the target service for the calling communication client, determining the calling communication client as the communication client corresponding to the subscription information. Or if the first setting information is characterized as providing the target service for the called communication client, determining the called communication client as the communication client corresponding to the subscription user information. Or if the first setting information is characterized in that the calling communication client and the called communication client provide the target service, determining the calling communication client and the called communication client as the communication clients corresponding to the subscription user information.

And if the second setting information characterizes that the calling communication client provides the target service, the calling communication client is determined to be the communication client corresponding to the subscription user information. Or if the second setting information is characterized as providing the target service for the called communication client, determining the called communication client as the communication client corresponding to the subscription user information. Or if the second setting information is characterized as providing the target service for the calling communication client and the called communication client, determining the calling communication client and the called communication client as the communication clients corresponding to the subscription user information.

If the subscription user information is the user information corresponding to the calling communication client and the user information corresponding to the called communication client, the calling call service and the called call service comprise the same service type, and the service type comprises communication service and color ring service. And acquiring the first setting information of the calling communication client aiming at the target service from the user information corresponding to the calling communication client. And if the first setting information is characterized as providing the target service for the calling communication client, determining the calling communication client as the communication client corresponding to the subscription information. Or if the first setting information is characterized as providing the target service for the called communication client, determining the called communication client as the communication client corresponding to the subscription user information. Or if the first setting information is characterized in that the calling communication client and the called communication client provide the target service, determining the calling communication client and the called communication client as the communication clients corresponding to the subscription user information.

According to the method for managing call service, the call request sent by the calling communication client is obtained, then the call request is sent to the communication platform, the communication platform is triggered to determine target service and subscription user information according to the call request, the target service is communication service and/or color ring service, and the subscription user information is user information of the calling communication client and/or user information of the called communication client. And then receiving the target service and the subscription information sent by the communication platform, and providing the target service for the communication client corresponding to the subscription information by utilizing the communication AS network element. In this way, even if the communication AS network element includes multiple services, the communication AS network element can determine what services are provided for the communication client based on the target services sent by the communication platform. The separation of multiple services is realized while the multiple services are placed in the same communication AS network element. Meanwhile, a plurality of services are arranged in the same communication AS network element, so that the signaling processing capability, the media playing capability and the service and media management capability are only required to be built once, and the resource waste is avoided.

Specifically, the providing the target service for the communication client corresponding to the subscription information by using the communication AS network element includes: if the target service comprises the CRBT service, carrying out CRBT media negotiation by using the communication AS network element and the communication client corresponding to the subscriber information so AS to provide the CRBT service for the communication client corresponding to the subscriber information; and/or if the target service comprises the communication service, carrying out call media negotiation between the calling communication client and the called communication client by using the communication AS network element so AS to provide the communication service for the communication client corresponding to the subscription user information in the call process of the calling communication client and the called communication client.

In some embodiments, if the target service is a polyphonic ringtone service, the subscriber information is user information corresponding to the calling communication client. And the IMS network equipment acquires third setting information aiming at the color ring service from the user information corresponding to the calling communication client. If the third setting information is characterized AS that the calling communication client plays the setting audio, the IMS network device uses the communication AS network element to carry out color ring media negotiation with the calling communication client before the calling communication client is communicated with the called communication client so AS to play the setting audio for the calling communication client. If the third setting information is characterized AS that the called communication client plays the setting audio, the IMS network device uses the communication AS network element to carry out color ring media negotiation with the called communication client before the calling communication client and the called communication client communicate, so AS to play the setting audio for the called communication client. If the third setting information is characterized AS that the called communication client and the calling communication client play the setting audio, the IMS network device performs color ring media negotiation with the called communication client and the calling communication client by using the communication AS network element before the calling communication client and the called communication client talk, so AS to play the setting audio for the called communication client and the calling communication client.

In some embodiments, if the target service is a polyphonic ringtone service, the subscriber information is user information corresponding to the called communication client. And the IMS network equipment acquires fourth setting information aiming at the color ring service from the user information corresponding to the called communication client. If the fourth setting information is characterized AS that the calling communication client plays the setting audio, the IMS network device uses the communication AS network element to carry out color ring media negotiation with the calling communication client before the calling communication client is communicated with the called communication client so AS to play the setting audio for the calling communication client. If the fourth setting information is characterized AS that the called communication client plays the setting audio, the IMS network device uses the communication AS network element to carry out color ring media negotiation with the called communication client before the calling communication client and the called communication client communicate, so AS to play the setting audio for the called communication client. If the fourth setting information is characterized AS that the called communication client and the calling communication client play the setting audio, the IMS network device performs color ring media negotiation with the called communication client and the calling communication client by using the communication AS network element before the calling communication client and the called communication client talk, so AS to play the setting audio for the called communication client and the calling communication client.

In some embodiments, if the target service is a communication service, the subscriber information is user information corresponding to the calling communication client. And the IMS network equipment acquires fifth setting information aiming at the communication service from the user information corresponding to the calling communication client. If the fifth setting information is characterized in that the called communication client plays the set audio or video, the IMS network device uses the communication AS network element to carry out call media negotiation with the calling communication client so AS to play the set audio for the called communication client in the process of the calling communication client and the called communication client.

On the basis of embodiment 2, in order to explain how the IMS network device provides the target service for the communication client corresponding to the subscriber information by using the communication AS network element, in the case that the target service is the communication service and the polyphonic ringtone service, and the subscriber information is the user information corresponding to the calling communication client and the user information corresponding to the called communication client. The embodiment of the application provides a flow diagram of a method for providing a target service for a communication client corresponding to subscription information by using a communication AS network element.

AS shown in fig. 3, the method for providing the target service for the communication client corresponding to the subscriber information by the IMS network device using the communication AS network element may include the following steps:

In step S301, the IMS network device determines whether the user information corresponding to the calling communication client includes third setting information for the polyphonic ringtone service. If so, step S302 is performed. Otherwise, step S304 is performed.

In step S302, the IMS network device determines the communication client corresponding to the third setting information, and then performs step S303.

If the third setting information is characterized as the calling communication client plays the setting audio, determining the communication client corresponding to the third setting information as the calling communication client.

And if the third setting information is characterized as the called communication client plays the setting audio, determining the communication client corresponding to the third setting information as the called communication client.

If the third setting information is characterized as the called communication client and the calling communication client, playing the setting audio, and determining the communication client corresponding to the third setting information as the calling communication client and the called communication client.

Step S303, the IMS network device uses the communication AS network element to carry out the color ring media negotiation with the communication client corresponding to the third setting information, so AS to provide the color ring service for the user terminal corresponding to the third setting information. Step S307 is then performed.

Step S304, the IMS network device obtains fourth setting information for the color ring service from the user information corresponding to the called communication client, and then executes step S305.

In step S305, the IMS network device determines the communication client corresponding to the fourth setting information, and then performs step S306.

And if the fourth setting information is characterized as the calling communication client plays the set audio, determining the communication client corresponding to the fourth setting information as the calling communication client.

And if the fourth setting information is characterized as the called communication client plays the setting audio, determining the communication client corresponding to the fourth setting information as the called communication client.

And if the fourth setting information is characterized as the called communication client and the calling communication client, playing the setting audio, and determining the communication client corresponding to the third setting information as the calling communication client and the called communication client.

In step S306, the IMS network device uses the communication AS network element to perform session media negotiation with the communication client corresponding to the fourth setting information, so AS to provide communication service for the user terminal corresponding to the fourth setting information in the session process of the calling communication client and the called communication client. Step S307 is then performed.

In step S307, the IMS network device obtains fifth setting information for the communication service from the user information corresponding to the calling communication client. Step S308 is then performed.

In step S308, the IMS network device determines the communication client corresponding to the fifth setting information, and then performs step S309.

Specifically, if the fifth setting information is characterized as that the called communication client plays the set audio or video, determining that the communication client corresponding to the fifth setting information is the called communication client.

In step S309, the IMS network device uses the communication AS network element to perform session media negotiation with the communication client corresponding to the fifth setting information, so AS to provide communication service for the user terminal corresponding to the fifth setting information in the session process of the calling communication client and the called communication client. And then ends.

According to the method for providing the target service for the communication client corresponding to the subscription user information by using the communication AS network element, based on the fact that the CRBT service is the service provided before the calling communication client and the called communication client are communicated, and the communication service is the service provided in the process of communicating the calling communication client and the called communication client, whether the user information corresponding to the calling communication client comprises third setting information of the CRBT service or not is determined first, and then whether the user information corresponding to the calling communication client comprises fifth setting information aiming at the communication service or not is determined. So that the color ring back tone service can be provided in time. Meanwhile, in order to comprehensively consider that the priority of the calling communication client is higher than that of the called communication client, whether the user information corresponding to the calling communication client comprises third setting information of the CRBT service or not is determined, whether the user information corresponding to the called communication client comprises fourth setting information of the CRBT service or not is determined, and accordingly the purpose of providing the CRBT service and the communication service for the communication client corresponding to the subscription user information by using the communication AS network element is achieved.

Optionally, after performing the color ring media negotiation by using the communication AS network element and the communication client corresponding to the subscription information to provide the color ring service for the communication client corresponding to the subscription information, the method further includes: and if an off-hook instruction sent by the called communication client is received, stopping providing the CRBT service for the communication client corresponding to the subscriber information.

On the basis of embodiment 2, the embodiment of the application provides a flowchart of a method for providing a color ring service.

As shown in fig. 4, the method for providing the color ring back tone service may include the steps of:

in step S401, the calling communication client sends a call request to the IMS network device.

Specifically, the calling communication client sends a call request to the CSCF of the IMS network device.

In some embodiments, the calling communication client calls the called communication client, and the calling communication client sends a call request, such as an initial INVITE, to the CSCF.

In step S402, the IMS network device sends the received call request to the communication platform.

Specifically, the IMS network device sends a call request to the communication platform via the CSCF.

Further, the CSCF obtains the subscription information from a preset HSS (Home Subscriber Serve, home subscriber server), and if the subscription information includes the subscription information of the calling number and the polyphonic ring service and/or the subscription information of the called number and the polyphonic ring service, the CSCF routes the call request to the communication platform.

In step S403, the communication platform determines the target service and the subscriber information according to the call request.

Specifically, the communication platform obtains the calling number and/or the called number from the call request. And acquiring the calling call service subscribed by the calling number and/or the called call service subscribed by the called number. And determining target service and subscription user information according to the calling call service and/or the called call service.

Further, the routing information of the call request is obtained, and the calling number and/or the called number are obtained from the routing information. The number in the routing information is determined according to the subscription information, and if the subscription information comprises the calling number and the subscription information of the CRBT service, the routing information comprises the calling number. If the subscription user information comprises the subscription information of the called number and the CRBT service, the routing information comprises the called number.

In step S404, the communication platform sends the target service and the subscription information to the IMS network device.

And the communication platform sends the target service and the subscription information to a communication AS network element of the IMS network device.

In step S405, the IMS network device uses the communication AS network element to perform color ring media negotiation with the communication client corresponding to the subscriber information, so AS to provide color ring service for the communication client corresponding to the subscriber information.

In step S406, the called communication client sends an off-hook instruction to the IMS network device.

Specifically, the called communication client sends an off-hook instruction to the CSCF of the IMS network device, and the CFCS sends the off-hook instruction to the communication AS unit.

Step S407, the IMS network device stops providing the CRBT service for the communication client corresponding to the subscription user information by using the communication AS network element.

According to the method for providing the CRBT service, the communication platform is utilized to determine the target service and the subscriber information according to the call request, wherein the target service is the CRBT service, and the subscriber information is the user information of the calling communication client and/or the user information of the called communication client. And then the target service and the subscription information are sent to IMS network equipment, and the IMS network equipment is triggered to provide the target service for the communication client corresponding to the subscription information by using the communication AS network element. In this way, the communication AS network element can be utilized to provide the CRBT service for the communication client corresponding to the subscription user information.

On the basis of embodiment 2, the embodiment of the application provides a flow diagram of a method for providing communication services.

As shown in fig. 5, a method for providing a communication service may include the steps of:

In step S501, the calling communication client sends a call request to the IMS network device.

Specifically, the calling communication client sends a call request to the CSCF of the IMS network device.

In some embodiments, the calling communication client calls the called communication client, and the calling communication client sends a call request, such as an initial INVITE, to the CSCF.

In step S502, the IMS network device sends the received call request to the communication platform.

Specifically, the IMS network device sends a call request to the communication platform via the CSCF.

Further, the CSCF obtains the subscription information from the preset HSS, and if the subscription information includes the subscription information of the calling number and the communication service, and/or the subscription information of the called number and the communication service, the CSCF routes the call request to the communication platform.

In step S503, the communication platform determines the target service and the subscriber information according to the call request.

Specifically, the communication platform obtains the calling number and/or the called number from the call request. And acquiring the calling call service subscribed by the calling number and/or the called call service subscribed by the called number. And determining target service and subscription user information according to the calling call service and/or the called call service.

Further, the routing information of the call request is obtained, and the calling number and/or the called number are obtained from the routing information. The number in the routing information is determined according to the subscription information, and if the subscription information comprises the calling number and the subscription information of the communication service, the routing information comprises the calling number. If the subscription information comprises the subscription information of the called number and the communication service, the routing information comprises the called number.

In step S504, the communication platform sends the target service and the subscription information to the IMS network device.

And the communication platform sends the target service and the subscription information to a communication AS network element of the IMS network device.

In step S505, the called communication client sends an off-hook instruction to the IMS network device.

Specifically, the called communication end sends an off-hook instruction to the CSCF of the IMS network device. The CSCF forwards the off-hook instruction to the communication AS network element. In some embodiments, the off-hook instruction is, for example, 200invite.

In step S506, the IMS network device uses the communication AS network element to perform session media negotiation between the calling communication client and the called communication client, so AS to provide communication service for the communication client corresponding to the subscriber information in the session process of the calling communication client and the called communication client.

According to the method for providing communication service, the communication platform is utilized to determine the target service and the subscription information according to the call request, wherein the target service is the communication service, and the subscription information is the user information of the calling communication client and/or the user information of the called communication client. And then the target service and the subscription information are sent to IMS network equipment, and the IMS network equipment is triggered to provide the target service for the communication client corresponding to the subscription information by using the communication AS network element. In this way, the communication AS network element can be utilized to provide communication service for the communication client corresponding to the subscription information.

As shown in fig. 6, an embodiment of the present application provides a system 600 for managing telephony services, including an IMS network device 601 and a communication platform 602.

The IMS network device 601 is configured to obtain a call request sent by a calling communication client, send the call request to a communication platform, receive target service and subscriber information sent by the communication platform, and provide the target service for the communication client corresponding to the subscriber information by using a communication AS network element;

the communication platform 602 is configured to obtain a call request sent by an IMS network device, determine target service and subscriber information according to the call request, and send the target service and the subscriber information to the IMS network device; the target service is communication service and/or color ring service, and the subscription user information is user information of the calling communication client and/or user information of the called communication client.

According to the system for managing call services provided by the embodiment, the communication platform is utilized to determine the target service and the subscription user information according to the call request, wherein the target service is the communication service and/or the CRBT service, and the subscription user information is the user information of the calling communication client and/or the user information of the called communication client. And then the target service and the subscription information are sent to IMS network equipment, and the IMS network equipment is triggered to provide the target service for the communication client corresponding to the subscription information by using the communication AS network element. In this way, even if the communication AS network element includes multiple services, the communication AS network element can determine what services are provided for the communication client based on the target services sent by the communication platform. The separation of multiple services is realized while the multiple services are placed in the same communication AS network element. Meanwhile, a plurality of services are arranged in the same communication AS network element, so that the signaling processing capability, the media playing capability and the service and media management capability are only required to be built once, and the resource waste is avoided. On the basis of embodiment 6, this embodiment provides a flowchart of a method for managing call services.

Specifically, the communication platform determines target service and subscriber information according to a call request, including: acquiring a calling number and/or a called number from a call request; acquiring a calling call service subscribed by a calling number and/or a called call service subscribed by a called number; and determining target service and subscription user information according to the calling call service and/or the called call service.

Specifically, the communication platform determines a target service according to a calling call service and a called call service, including: if the calling call service comprises a communication service and/or the called call service comprises a communication service, determining that the target service is the communication service; and/or if the calling call service comprises the CRBT service and/or the called call service comprises the CRBT service, determining that the target service is the CRBT service.

Specifically, the communication platform determines subscriber information according to a calling call service and a called call service, including: if the calling call service comprises a color ring service and/or a communication service, determining that the subscription user information is user information corresponding to the calling communication client; and/or if the called call service comprises the color ring service and/or the communication service, determining that the subscriber information is the user information corresponding to the called communication client.

Specifically, the IMS network device provides a target service for a communication client corresponding to the subscription information by using a communication AS network element, including: if the target service comprises the CRBT service, carrying out CRBT media negotiation by using the communication AS network element and the communication client corresponding to the subscriber information so AS to provide the CRBT service for the communication client corresponding to the subscriber information; and/or if the target service comprises the communication service, carrying out call media negotiation between the calling communication client and the called communication client by using the communication AS network element so AS to provide the communication service for the communication client corresponding to the subscription user information in the call process of the calling communication client and the called communication client.

Specifically, after performing color ring media negotiation by using the communication AS network element and the communication client corresponding to the subscriber information, the IMS network device further includes: if receiving the off-hook instruction sent by the called communication client, the IMS network device stops providing the color ring service for the communication client corresponding to the subscription user information.

Specifically, before the IMS network device uses the communication AS network element to perform session media negotiation on the calling communication client and the called communication client, the IMS network device further includes: and acquiring an off-hook instruction sent by the called communication client.

Fig. 7 is a schematic structural diagram of an electronic device provided in the present application.

As shown in fig. 7, the electronic device 700 of the present embodiment includes a processor 701, and a memory 702 communicatively connected to the processor 701.

Memory 702 stores computer-executable instructions.

The processor 701 executes computer-executable instructions stored in a memory to implement the method for managing telephony services of the above-described method embodiment.

The embodiment of the application also provides a readable storage medium, on which a computer program is stored, which when executed by a processor implements a method for managing call services that implements the above method embodiment.

It should be noted that, for simplicity of description, the foregoing method embodiments are all expressed as a series of action combinations, but it should be understood by those skilled in the art that the present application is not limited by the order of actions described, as some steps may be performed in other order or simultaneously in accordance with the present application. Further, those skilled in the art will also appreciate that the embodiments described in the specification are all alternative embodiments, and that the acts and modules referred to are not necessarily required in the present application.

It should be further noted that, although the steps in the flowchart are shown in sequence as indicated by the arrows, these steps are not necessarily performed in sequence as indicated by the arrows. The steps are not strictly limited to the order of execution unless explicitly recited herein, and the steps may be executed in other orders. Moreover, at least some of the steps in the flow diagrams may include multiple sub-steps or stages that are not necessarily performed at the same time, but may be performed at different times, and the order in which the sub-steps or stages are performed is not necessarily sequential, but may be performed in rotation or alternatively with at least a portion of the sub-steps or stages of other steps or steps.

It should be understood that the above-described device embodiments are merely illustrative, and that the device of the present application may be implemented in other ways. For example, the division of the units/modules in the above embodiments is merely a logic function division, and there may be another division manner in actual implementation. For example, multiple units, modules, or components may be combined, or may be integrated into another system, or some features may be omitted or not performed.

In addition, each functional unit/module in each embodiment of the present application may be integrated into one unit/module, or each unit/module may exist alone physically, or two or more units/modules may be integrated together, unless otherwise specified. The integrated units/modules described above may be implemented either in hardware or in software program modules.

The integrated units/modules, if implemented in hardware, may be digital circuits, analog circuits, etc. Physical implementations of hardware structures include, but are not limited to, transistors, memristors, and the like. The processor may be any suitable hardware processor, such as CPU, GPU, FPGA, DSP and ASIC, etc., unless otherwise specified. Unless otherwise indicated, the storage elements may be any suitable magnetic or magneto-optical storage medium, such as resistive Random Access Memory RRAM (Resistive Random Access Memory), dynamic Random Access Memory DRAM (Dynamic Random Access Memory), static Random Access Memory SRAM (Static Random-Access Memory), enhanced dynamic Random Access Memory EDRAM (Enhanced Dynamic Random Access Memory), high-Bandwidth Memory HBM (High-Bandwidth Memory), hybrid Memory cube HMC (Hybrid Memory Cube), etc.

The integrated units/modules may be stored in a computer readable memory if implemented in the form of software program modules and sold or used as a stand-alone product. Based on such understanding, the technical solution of the present application may be embodied in essence or a part contributing to the prior art or all or part of the technical solution in the form of a software product stored in a memory, including several instructions for causing a computer device (which may be a personal computer, a server or a network device, etc.) to perform all or part of the steps of the methods of the embodiments of the present application. And the aforementioned memory includes: a U-disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a removable hard disk, a magnetic disk, or an optical disk, or other various media capable of storing program codes.

In the foregoing embodiments, the descriptions of the embodiments are emphasized, and for parts of one embodiment that are not described in detail, reference may be made to related descriptions of other embodiments. The technical features of the above embodiments may be combined in any way, and for brevity, all of the possible combinations of the technical features of the above embodiments are not described, but should be considered as the scope of the description

Other embodiments of the present application will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the application following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the application pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the application being indicated by the following claims.

It is to be understood that the present application is not limited to the precise arrangements and instrumentalities shown in the drawings, which have been described above, and that various modifications and changes may be effected without departing from the scope thereof. The scope of the application is limited only by the appended claims.

Claims (11)

1. A method for managing telephony services, applied to a communication platform, the method comprising:

acquiring a call request sent by IMS network equipment;

determining target service and subscription user information according to the call request, wherein the target service is communication service and/or color ring service, and the subscription user information is user information of a calling communication client and/or user information of a called communication client;

And sending the target service and the subscription information to the IMS network equipment, and triggering the IMS network equipment to provide the target service for a communication client corresponding to the subscription information by using a communication AS network element.

2. The method of claim 1, wherein determining target service and subscriber information from the call request comprises:

acquiring a calling number and/or a called number from the call request;

acquiring a calling call service subscribed by the calling number and/or a called call service subscribed by the called number;

and determining the target service and the subscription information according to the calling call service and/or the called call service.

3. The method according to claim 2, wherein determining the target service from the calling call service and/or the called call service comprises:

if the calling call service comprises the communication service and/or the called call service comprises the communication service, determining that the target service is the communication service; and/or the number of the groups of groups,

and if the calling call service comprises the color ring back tone service and/or the called call service comprises the color ring back tone service, determining that the target service is the color ring back tone service.

4. The method according to claim 2, wherein determining the subscriber information from the calling call service and/or the called call service comprises:

if the calling call service comprises a color ring service and/or a communication service, determining that the subscription user information is user information corresponding to the calling communication client; and/or the number of the groups of groups,

and if the called call service comprises a color ring service and/or a communication service, determining that the subscription user information is the user information corresponding to the called communication client.

5. A method for managing telephony services, applied to an IMS network device, the IMS network device including a communication AS network element therein, the method comprising:

acquiring a call request sent by a calling communication client;

the call request is sent to a communication platform, and the call request is used for triggering the communication platform to determine target service and subscription user information, wherein the target service is communication service and/or color ring service, and the subscription user information is user information of a calling communication client and/or user information of a called communication client;

receiving the target service and the subscriber information sent by the communication platform;

And providing the target service for the communication client corresponding to the subscription information by using the communication AS network element.

6. The method of claim 5, wherein providing the target service for the communication client corresponding to the subscription information by using the communication AS network element comprises:

if the target service comprises a CRBT service, carrying out CRBT media negotiation by using the communication AS network element and a communication client corresponding to the subscriber information so AS to provide the CRBT service for the communication client corresponding to the subscriber information; and/or the number of the groups of groups,

and if the target service comprises communication service, carrying out call media negotiation between the calling communication client and the called communication client by using the communication AS network element so AS to provide communication service for the communication client corresponding to the subscription user information in the call process of the calling communication client and the called communication client.

7. The method of claim 6, wherein after performing a ring back tone media negotiation with the communication client corresponding to the subscriber information by using the communication AS network element to provide a ring back tone service for the communication client corresponding to the subscriber information, further comprising:

And stopping providing the color ring service for the communication client corresponding to the subscriber information if an off-hook instruction sent by the called communication client is received.

8. The method of claim 6, wherein prior to negotiating call media for the calling communication client and the called communication client using the communication AS network element, further comprising:

and acquiring an off-hook instruction sent by the called communication client.

9. A system for managing telephony services, comprising:

IMS network equipment, which is used for acquiring a call request sent by a calling communication client, sending the call request to a communication platform, receiving the target service and the subscriber information sent by the communication platform, and providing the target service for the communication client corresponding to the subscriber information by using a communication AS network element;

the communication platform is used for acquiring a call request sent by the IMS network equipment, determining target service and subscription information according to the call request, and sending the target service and the subscription information to the IMS network equipment;

the target service is communication service and/or color ring service, and the subscription user information is user information of a calling communication client and/or user information of a called communication client.

10. An electronic device, comprising: a processor, and a memory communicatively coupled to the processor;

the memory stores computer-executable instructions;

the processor executes computer-executable instructions stored in the memory to implement the method of any one of claims 1 to 8.

11. A computer readable storage medium having stored therein computer executable instructions which when executed by a processor are adapted to carry out the method of any one of claims 1 to 8.