CN117541165A - Comprehensive management method for case and zone - Google Patents

Comprehensive management method for case and zone Download PDF

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Publication number
CN117541165A
CN117541165A CN202310867688.2A CN202310867688A CN117541165A CN 117541165 A CN117541165 A CN 117541165A CN 202310867688 A CN202310867688 A CN 202310867688A CN 117541165 A CN117541165 A CN 117541165A
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CN
China
Prior art keywords
management
data
information
case
urban
Prior art date
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Pending
Application number
CN202310867688.2A
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Chinese (zh)
Inventor
孙晓乐
吴艳芸
夏伯成
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Zhengzhou Kejiexin Big Data Application Technology Co ltd
Zhongyu Guangheng Technology Co ltd
Original Assignee
Zhengzhou Kejiexin Big Data Application Technology Co ltd
Zhongyu Guangheng Technology Co ltd
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Application filed by Zhengzhou Kejiexin Big Data Application Technology Co ltd, Zhongyu Guangheng Technology Co ltd filed Critical Zhengzhou Kejiexin Big Data Application Technology Co ltd
Priority to CN202310867688.2A priority Critical patent/CN117541165A/en
Publication of CN117541165A publication Critical patent/CN117541165A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/103Workflow collaboration or project management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/26Government or public services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V10/00Arrangements for image or video recognition or understanding
    • G06V10/70Arrangements for image or video recognition or understanding using pattern recognition or machine learning
    • G06V10/764Arrangements for image or video recognition or understanding using pattern recognition or machine learning using classification, e.g. of video objects

Abstract

The invention relates to the technical field of case management, and discloses a comprehensive case management method, which comprises the following steps: step one, a proposal management system is built, a bus type network architecture is adopted, effective information classification management is extracted, classification inquiry and statistical analysis of various data are completed, the proposal management system comprises a city command management system of each cooperative department, the proposal management system interacts with a city management supervision platform, and city management information is acquired through the multidimensional of an information acquisition platform, wherein the proposal management system comprises the acquisition of city management problems to be processed. According to the comprehensive management method for the urban management cases, the classification and the position of various objects appearing in the urban management case images are obtained through the deep learning model, then the classification of the specific urban management cases is judged according to the scene classification judgment algorithm, the misjudgment rate of recognition is reduced, the data storage terminal receives data from the data analysis processing module, and the classification and recognition method improves the automation degree of case classification in urban management through image content recognition judgment.

Description

Comprehensive management method for case and zone
Technical Field
The invention relates to the technical field of case management, in particular to a comprehensive case management method.
Background
The intelligent city management is a new city management mode in a new generation information technology support and knowledge society innovation 2.0 environment, comprehensive and thorough perception, broadband ubiquitous interconnection and intelligent fusion application are realized through the new generation information technology support, sustainable innovation characterized by user innovation, open innovation, public innovation and collaborative innovation is promoted, and the intelligent city management is an important component of a smart city.
The method overcomes the problem that the accuracy of judgment in an actual scene is not high by adopting a deep learning algorithm model, can reduce the false judgment rate, improves the accuracy of recognition and enables the method to be more in line with the actual scene of urban management case recognition.
However, the invention has the following problems:
the case management platform without the integration mode cannot integrate case resources to the maximum extent and realize case electronization, the information collection mode is too one-sided, the electronic cases scattered among the small systems cannot be collected in time, the data analysis and excavation of the integrated case data are difficult, and the working steps and the working procedures are too complex.
Disclosure of Invention
(one) solving the technical problems
Aiming at the defects of the prior art, the invention provides a comprehensive management method for cases, which has the advantages of integrating case resources to the maximum extent, realizing the electronization and simplification of cases and the like, and solves the problems that a case management platform without an integration mode cannot integrate case resources to the maximum extent and realize the electronization of cases, an information collection mode is too one-sided, the electronic cases scattered among small systems cannot be collected in time, the data analysis and excavation of the integrated case data are difficult, and the working steps and the flow are too complex.
(II) technical scheme
In order to achieve the above purpose, the present invention provides the following technical solutions: a comprehensive management method for a case comprises the following steps:
step one, constructing a case management system, namely adopting a bus network architecture, extracting effective information classification management, completing classification inquiry and statistical analysis of various data, including a city command management system of each cooperative department, interacting with a city management supervision platform, and collecting city management information in a multi-dimensional manner through an information collection platform, wherein the city management information comprises city management problems to be processed;
step two, user information is obtained to log in the user, a connection establishment request is received and responded, a communication protocol is updated from an HTTP protocol to a WebSocket protocol to carry out real-time communication, a plurality of users carrying out real-time communication are gathered, and a room is created and transmitted to the corresponding user;
step three, adding an identity tag to the user, wherein the identity tag comprises: the method comprises the steps that commanders, operation and maintenance personnel and instruction specialists detect identity tags of speaking users in a current room, judge whether the identity tags of the speaking users are instruction specialists, and record audio information and video information on the instruction specialists and the operation and maintenance personnel if the identity tags of the speaking users are instruction specialists;
step four, acquiring related audio and files of the emergency from an external comprehensive information display system; meanwhile, the module also provides an input page, which can directly input data manually or modify imported data, and then store the data to a data storage terminal;
step five, the data storage terminal receives the data from the data analysis processing module, respectively stores the audio and the file, establishes the association relationship between the video, the audio, the picture and the attention element in the data storage server, establishes the data exchange connection between the data storage server and the computer, and performs data transmission between the storage server and the computer;
step six, uniformly dividing urban management contents of each department by a component event management method, dividing the urban management contents into two types of urban components and event cases, wherein the urban components are materialized urban management objects, the events are non-component type urban management case events and are used for receiving urban management problems, disposing and supervising the urban management problems and feeding back a processing result to an assessment system;
and step seven, receiving a statistical result from data query statistics, receiving historical data information stored by a data storage terminal, storing the received data into a designated template by a report generating module, and outputting a standard document.
Preferably, the case management system further comprises an information modification module, wherein the information modification module is used for modifying the case according to the permission granted by the case code by the user.
Preferably, the output documents comprise ten or more document reports of working condition receiving reports, current day service accumulation, people flow statistics, striking processing conditions, criminal case statistics, 110 alarm receiving statistics, condition reporting information, and various information statistics reports of month and year.
Preferably, the information collecting mode of the information collecting platform comprises social software such as a metropolitan area Application (APP), a monitoring probe, a government hotline, a microblog, a WeChat, a website, a short message and the like.
Preferably, the data storage server is configured to store service resources including government resources, social resources, and other resources, and the comprehensive analysis system interacts with the enterprise information base and the service resource base for analysis based on economic basis information and service resources.
Preferably, the analysis for basic information and service resources includes early warning analysis, decision analysis, risk management analysis and enterprise data statistics, the early warning analysis is used for providing data support for daily management, and the decision analysis is used for providing data guidance for enterprise accurate services and statistics of various statistical types.
(III) beneficial effects
Compared with the prior art, the invention provides a case and zone integrated management method, which has the following beneficial effects:
according to the comprehensive management method for the urban management cases, various object classifications and positions in urban management case images are obtained through a deep learning model, then the types of specific urban management cases are judged according to a scene classification judgment algorithm, the recognition misjudgment rate is reduced, the data storage terminal receives data from the data analysis processing module, the automation degree of case classification in urban management is improved through image content recognition judgment, the accuracy degree of case classification in urban management is improved through scene matching judgment in images, new technologies such as Internet of things, cloud computing and intelligent analysis are utilized for supervision, analysis and decision making, the conversion of digital urban management to intelligent urban management is achieved, the whole-course electronic effect is achieved, the simplified engineering program is achieved, and the labor amount of workers is reduced.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below in connection with the embodiments of the present invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Embodiment one:
a comprehensive management method for a case comprises the following steps:
step one, constructing a case management system, namely adopting a bus network architecture, extracting effective information classification management, completing classification inquiry and statistical analysis of various data, including a city command management system of each cooperative department, interacting with a city management supervision platform, and collecting city management information in a multi-dimensional manner through an information collection platform, wherein the city management information comprises city management problems to be processed;
step two, user information is obtained to log in the user, a connection establishment request is received and responded, a communication protocol is updated from an HTTP protocol to a WebSocket protocol to carry out real-time communication, a plurality of users carrying out real-time communication are gathered, and a room is created and transmitted to the corresponding user;
step three, adding an identity tag to the user, wherein the identity tag comprises: the method comprises the steps that commanders, operation and maintenance personnel and instruction specialists detect identity tags of speaking users in a current room, judge whether the identity tags of the speaking users are instruction specialists, and record audio information and video information on the instruction specialists and the operation and maintenance personnel if the identity tags of the speaking users are instruction specialists;
step four, acquiring related audio and files of the emergency from an external comprehensive information display system; meanwhile, the module also provides an input page, which can directly input data manually or modify imported data, and then store the data to a data storage terminal;
step five, the data storage terminal receives the data from the data analysis processing module, respectively stores the audio and the file, establishes the association relationship between the video, the audio, the picture and the attention element in the data storage server, establishes the data exchange connection between the data storage server and the computer, and performs data transmission between the storage server and the computer;
step six, uniformly dividing urban management contents of each department by a component event management method, dividing the urban management contents into two types of urban components and event cases, wherein the urban components are materialized urban management objects, the events are non-component type urban management case events and are used for receiving urban management problems, disposing and supervising the urban management problems and feeding back a processing result to an assessment system;
and step seven, receiving a statistical result from data query statistics, receiving historical data information stored by a data storage terminal, storing the received data into a designated template by a report generating module, and outputting a standard document.
The case management system further comprises an information modification module, wherein the information modification module is used for modifying cases according to the permission granted by the case codes, the output documents comprise working condition receiving reports, current day service accumulation, people flow statistics, hit processing conditions, criminal case statistics, 110 alarm receiving statistics and condition reporting information, the information collection modes of the information collection platform comprise ten or more document reports of various types of monthly and annual information statistics, the information collection modes of the information collection platform comprise social software such as urban management APP, monitoring probes, government hotlines, microblogs, weChats, websites and short messages, the data storage server is used for storing service resources, the service resources comprise government resources, social resources and other resources, the comprehensive analysis system interacts with an enterprise information base and a service resource base and is used for analyzing based on economic basic information and service resources, the analysis comprises early warning analysis, decision analysis, business risk analysis and enterprise data statistics, the decision analysis is used for providing data support for daily management, and the decision analysis is used for providing data guidance for enterprise accurate service, and statistics of various statistical types.
The beneficial effects of the invention are as follows: according to the comprehensive management method for the urban management cases, various object classifications and positions in urban management case images are obtained through a deep learning model, then the types of specific urban management cases are judged according to a scene classification judgment algorithm, the recognition misjudgment rate is reduced, the data storage terminal receives data from the data analysis processing module, the automation degree of case classification in urban management is improved through image content recognition judgment, the accuracy degree of case classification in urban management is improved through scene matching judgment in images, new technologies such as Internet of things, cloud computing and intelligent analysis are utilized for supervision, analysis and decision making, the conversion of digital urban management to intelligent urban management is achieved, the whole-course electronic effect is achieved, the simplified engineering program is achieved, and the labor amount of workers is reduced.
Although embodiments of the present invention have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made therein without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.

Claims (6)

1. The comprehensive management method for the files is characterized by comprising the following steps of:
step one, constructing a case management system, namely adopting a bus network architecture, extracting effective information classification management, completing classification inquiry and statistical analysis of various data, including a city command management system of each cooperative department, interacting with a city management supervision platform, and collecting city management information in a multi-dimensional manner through an information collection platform, wherein the city management information comprises city management problems to be processed;
step two, user information is obtained to log in the user, a connection establishment request is received and responded, a communication protocol is updated from an HTTP protocol to a WebSocket protocol to carry out real-time communication, a plurality of users carrying out real-time communication are gathered, and a room is created and transmitted to the corresponding user;
step three, adding an identity tag to the user, wherein the identity tag comprises: the method comprises the steps that commanders, operation and maintenance personnel and instruction specialists detect identity tags of speaking users in a current room, judge whether the identity tags of the speaking users are instruction specialists, and record audio information and video information on the instruction specialists and the operation and maintenance personnel if the identity tags of the speaking users are instruction specialists;
step four, acquiring related audio and files of the emergency from an external comprehensive information display system; meanwhile, the module also provides an input page, which can directly input data manually or modify imported data, and then store the data to a data storage terminal;
step five, the data storage terminal receives the data from the data analysis processing module, respectively stores the audio and the file, establishes the association relationship between the video, the audio, the picture and the attention element in the data storage server, establishes the data exchange connection between the data storage server and the computer, and performs data transmission between the storage server and the computer;
step six, uniformly dividing urban management contents of each department by a component event management method, dividing the urban management contents into two types of urban components and event cases, wherein the urban components are materialized urban management objects, the events are non-component type urban management case events and are used for receiving urban management problems, disposing and supervising the urban management problems and feeding back a processing result to an assessment system;
and step seven, receiving a statistical result from data query statistics, receiving historical data information stored by a data storage terminal, storing the received data into a designated template by a report generating module, and outputting a standard document.
2. The case comprehensive management method according to claim 1, wherein the case management system further comprises an information modification module for modifying the case by the user according to the authority granted by the case code.
3. The comprehensive management method of claim 1, wherein the output documents comprise ten or more document reports of working condition receiving report, current day service accumulation, people flow statistics, strike processing condition, criminal case statistics, 110 alarm receiving statistics and condition reporting information, and month and year various information statistics.
4. The comprehensive management method of claim 1, wherein the information collection mode of the information collection platform comprises social software such as a metropolitan area Application (APP), a monitoring probe, a government hotline, a microblog, a WeChat, a website, a short message and the like.
5. The case integrated management method of claim 1, wherein the data storage server is configured to store service resources including government resources, social resources, and other resources, and the integrated analysis system interacts with the enterprise information base and the service resource base for analysis based on economic basis information and service resources.
6. The method of claim 1, wherein the analysis of the basic information and service resources includes early warning analysis, decision analysis, business risk analysis, and enterprise data statistics, the early warning analysis is used to provide data support for daily management, the decision analysis is used to provide data guidance for enterprise accurate services, and statistics of various statistics types.
CN202310867688.2A 2023-07-15 2023-07-15 Comprehensive management method for case and zone Pending CN117541165A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202310867688.2A CN117541165A (en) 2023-07-15 2023-07-15 Comprehensive management method for case and zone

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202310867688.2A CN117541165A (en) 2023-07-15 2023-07-15 Comprehensive management method for case and zone

Publications (1)

Publication Number Publication Date
CN117541165A true CN117541165A (en) 2024-02-09

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
CN202310867688.2A Pending CN117541165A (en) 2023-07-15 2023-07-15 Comprehensive management method for case and zone

Country Status (1)

Country Link
CN (1) CN117541165A (en)

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