CN117541165A - Comprehensive management method for case and zone - Google Patents
Comprehensive management method for case and zone Download PDFInfo
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- CN117541165A CN117541165A CN202310867688.2A CN202310867688A CN117541165A CN 117541165 A CN117541165 A CN 117541165A CN 202310867688 A CN202310867688 A CN 202310867688A CN 117541165 A CN117541165 A CN 117541165A
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- 238000007726 management method Methods 0.000 title claims abstract description 101
- 238000013500 data storage Methods 0.000 claims abstract description 21
- 238000012545 processing Methods 0.000 claims abstract description 12
- 238000007405 data analysis Methods 0.000 claims abstract description 8
- 238000000034 method Methods 0.000 claims abstract description 8
- 238000007619 statistical method Methods 0.000 claims abstract description 4
- 238000004458 analytical method Methods 0.000 claims description 24
- 238000004891 communication Methods 0.000 claims description 9
- 238000012423 maintenance Methods 0.000 claims description 6
- 238000012986 modification Methods 0.000 claims description 6
- 230000004048 modification Effects 0.000 claims description 6
- 238000009825 accumulation Methods 0.000 claims description 3
- 230000005540 biological transmission Effects 0.000 claims description 3
- 238000012544 monitoring process Methods 0.000 claims description 3
- 239000000523 sample Substances 0.000 claims description 3
- 238000012502 risk assessment Methods 0.000 claims description 2
- 238000012351 Integrated analysis Methods 0.000 claims 1
- 238000013136 deep learning model Methods 0.000 abstract description 3
- 238000005516 engineering process Methods 0.000 description 4
- 230000009286 beneficial effect Effects 0.000 description 3
- 238000009412 basement excavation Methods 0.000 description 2
- 238000006243 chemical reaction Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 230000010354 integration Effects 0.000 description 2
- 230000004075 alteration Effects 0.000 description 1
- 238000013135 deep learning Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 230000004927 fusion Effects 0.000 description 1
- 230000008447 perception Effects 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V10/00—Arrangements for image or video recognition or understanding
- G06V10/70—Arrangements for image or video recognition or understanding using pattern recognition or machine learning
- G06V10/764—Arrangements for image or video recognition or understanding using pattern recognition or machine learning using classification, e.g. of video objects
Abstract
The invention relates to the technical field of case management, and discloses a comprehensive case management method, which comprises the following steps: step one, a proposal management system is built, a bus type network architecture is adopted, effective information classification management is extracted, classification inquiry and statistical analysis of various data are completed, the proposal management system comprises a city command management system of each cooperative department, the proposal management system interacts with a city management supervision platform, and city management information is acquired through the multidimensional of an information acquisition platform, wherein the proposal management system comprises the acquisition of city management problems to be processed. According to the comprehensive management method for the urban management cases, the classification and the position of various objects appearing in the urban management case images are obtained through the deep learning model, then the classification of the specific urban management cases is judged according to the scene classification judgment algorithm, the misjudgment rate of recognition is reduced, the data storage terminal receives data from the data analysis processing module, and the classification and recognition method improves the automation degree of case classification in urban management through image content recognition judgment.
Description
Technical Field
The invention relates to the technical field of case management, in particular to a comprehensive case management method.
Background
The intelligent city management is a new city management mode in a new generation information technology support and knowledge society innovation 2.0 environment, comprehensive and thorough perception, broadband ubiquitous interconnection and intelligent fusion application are realized through the new generation information technology support, sustainable innovation characterized by user innovation, open innovation, public innovation and collaborative innovation is promoted, and the intelligent city management is an important component of a smart city.
The method overcomes the problem that the accuracy of judgment in an actual scene is not high by adopting a deep learning algorithm model, can reduce the false judgment rate, improves the accuracy of recognition and enables the method to be more in line with the actual scene of urban management case recognition.
However, the invention has the following problems:
the case management platform without the integration mode cannot integrate case resources to the maximum extent and realize case electronization, the information collection mode is too one-sided, the electronic cases scattered among the small systems cannot be collected in time, the data analysis and excavation of the integrated case data are difficult, and the working steps and the working procedures are too complex.
Disclosure of Invention
(one) solving the technical problems
Aiming at the defects of the prior art, the invention provides a comprehensive management method for cases, which has the advantages of integrating case resources to the maximum extent, realizing the electronization and simplification of cases and the like, and solves the problems that a case management platform without an integration mode cannot integrate case resources to the maximum extent and realize the electronization of cases, an information collection mode is too one-sided, the electronic cases scattered among small systems cannot be collected in time, the data analysis and excavation of the integrated case data are difficult, and the working steps and the flow are too complex.
(II) technical scheme
In order to achieve the above purpose, the present invention provides the following technical solutions: a comprehensive management method for a case comprises the following steps:
step one, constructing a case management system, namely adopting a bus network architecture, extracting effective information classification management, completing classification inquiry and statistical analysis of various data, including a city command management system of each cooperative department, interacting with a city management supervision platform, and collecting city management information in a multi-dimensional manner through an information collection platform, wherein the city management information comprises city management problems to be processed;
step two, user information is obtained to log in the user, a connection establishment request is received and responded, a communication protocol is updated from an HTTP protocol to a WebSocket protocol to carry out real-time communication, a plurality of users carrying out real-time communication are gathered, and a room is created and transmitted to the corresponding user;
step three, adding an identity tag to the user, wherein the identity tag comprises: the method comprises the steps that commanders, operation and maintenance personnel and instruction specialists detect identity tags of speaking users in a current room, judge whether the identity tags of the speaking users are instruction specialists, and record audio information and video information on the instruction specialists and the operation and maintenance personnel if the identity tags of the speaking users are instruction specialists;
step four, acquiring related audio and files of the emergency from an external comprehensive information display system; meanwhile, the module also provides an input page, which can directly input data manually or modify imported data, and then store the data to a data storage terminal;
step five, the data storage terminal receives the data from the data analysis processing module, respectively stores the audio and the file, establishes the association relationship between the video, the audio, the picture and the attention element in the data storage server, establishes the data exchange connection between the data storage server and the computer, and performs data transmission between the storage server and the computer;
step six, uniformly dividing urban management contents of each department by a component event management method, dividing the urban management contents into two types of urban components and event cases, wherein the urban components are materialized urban management objects, the events are non-component type urban management case events and are used for receiving urban management problems, disposing and supervising the urban management problems and feeding back a processing result to an assessment system;
and step seven, receiving a statistical result from data query statistics, receiving historical data information stored by a data storage terminal, storing the received data into a designated template by a report generating module, and outputting a standard document.
Preferably, the case management system further comprises an information modification module, wherein the information modification module is used for modifying the case according to the permission granted by the case code by the user.
Preferably, the output documents comprise ten or more document reports of working condition receiving reports, current day service accumulation, people flow statistics, striking processing conditions, criminal case statistics, 110 alarm receiving statistics, condition reporting information, and various information statistics reports of month and year.
Preferably, the information collecting mode of the information collecting platform comprises social software such as a metropolitan area Application (APP), a monitoring probe, a government hotline, a microblog, a WeChat, a website, a short message and the like.
Preferably, the data storage server is configured to store service resources including government resources, social resources, and other resources, and the comprehensive analysis system interacts with the enterprise information base and the service resource base for analysis based on economic basis information and service resources.
Preferably, the analysis for basic information and service resources includes early warning analysis, decision analysis, risk management analysis and enterprise data statistics, the early warning analysis is used for providing data support for daily management, and the decision analysis is used for providing data guidance for enterprise accurate services and statistics of various statistical types.
(III) beneficial effects
Compared with the prior art, the invention provides a case and zone integrated management method, which has the following beneficial effects:
according to the comprehensive management method for the urban management cases, various object classifications and positions in urban management case images are obtained through a deep learning model, then the types of specific urban management cases are judged according to a scene classification judgment algorithm, the recognition misjudgment rate is reduced, the data storage terminal receives data from the data analysis processing module, the automation degree of case classification in urban management is improved through image content recognition judgment, the accuracy degree of case classification in urban management is improved through scene matching judgment in images, new technologies such as Internet of things, cloud computing and intelligent analysis are utilized for supervision, analysis and decision making, the conversion of digital urban management to intelligent urban management is achieved, the whole-course electronic effect is achieved, the simplified engineering program is achieved, and the labor amount of workers is reduced.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below in connection with the embodiments of the present invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Embodiment one:
a comprehensive management method for a case comprises the following steps:
step one, constructing a case management system, namely adopting a bus network architecture, extracting effective information classification management, completing classification inquiry and statistical analysis of various data, including a city command management system of each cooperative department, interacting with a city management supervision platform, and collecting city management information in a multi-dimensional manner through an information collection platform, wherein the city management information comprises city management problems to be processed;
step two, user information is obtained to log in the user, a connection establishment request is received and responded, a communication protocol is updated from an HTTP protocol to a WebSocket protocol to carry out real-time communication, a plurality of users carrying out real-time communication are gathered, and a room is created and transmitted to the corresponding user;
step three, adding an identity tag to the user, wherein the identity tag comprises: the method comprises the steps that commanders, operation and maintenance personnel and instruction specialists detect identity tags of speaking users in a current room, judge whether the identity tags of the speaking users are instruction specialists, and record audio information and video information on the instruction specialists and the operation and maintenance personnel if the identity tags of the speaking users are instruction specialists;
step four, acquiring related audio and files of the emergency from an external comprehensive information display system; meanwhile, the module also provides an input page, which can directly input data manually or modify imported data, and then store the data to a data storage terminal;
step five, the data storage terminal receives the data from the data analysis processing module, respectively stores the audio and the file, establishes the association relationship between the video, the audio, the picture and the attention element in the data storage server, establishes the data exchange connection between the data storage server and the computer, and performs data transmission between the storage server and the computer;
step six, uniformly dividing urban management contents of each department by a component event management method, dividing the urban management contents into two types of urban components and event cases, wherein the urban components are materialized urban management objects, the events are non-component type urban management case events and are used for receiving urban management problems, disposing and supervising the urban management problems and feeding back a processing result to an assessment system;
and step seven, receiving a statistical result from data query statistics, receiving historical data information stored by a data storage terminal, storing the received data into a designated template by a report generating module, and outputting a standard document.
The case management system further comprises an information modification module, wherein the information modification module is used for modifying cases according to the permission granted by the case codes, the output documents comprise working condition receiving reports, current day service accumulation, people flow statistics, hit processing conditions, criminal case statistics, 110 alarm receiving statistics and condition reporting information, the information collection modes of the information collection platform comprise ten or more document reports of various types of monthly and annual information statistics, the information collection modes of the information collection platform comprise social software such as urban management APP, monitoring probes, government hotlines, microblogs, weChats, websites and short messages, the data storage server is used for storing service resources, the service resources comprise government resources, social resources and other resources, the comprehensive analysis system interacts with an enterprise information base and a service resource base and is used for analyzing based on economic basic information and service resources, the analysis comprises early warning analysis, decision analysis, business risk analysis and enterprise data statistics, the decision analysis is used for providing data support for daily management, and the decision analysis is used for providing data guidance for enterprise accurate service, and statistics of various statistical types.
The beneficial effects of the invention are as follows: according to the comprehensive management method for the urban management cases, various object classifications and positions in urban management case images are obtained through a deep learning model, then the types of specific urban management cases are judged according to a scene classification judgment algorithm, the recognition misjudgment rate is reduced, the data storage terminal receives data from the data analysis processing module, the automation degree of case classification in urban management is improved through image content recognition judgment, the accuracy degree of case classification in urban management is improved through scene matching judgment in images, new technologies such as Internet of things, cloud computing and intelligent analysis are utilized for supervision, analysis and decision making, the conversion of digital urban management to intelligent urban management is achieved, the whole-course electronic effect is achieved, the simplified engineering program is achieved, and the labor amount of workers is reduced.
Although embodiments of the present invention have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made therein without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (6)
1. The comprehensive management method for the files is characterized by comprising the following steps of:
step one, constructing a case management system, namely adopting a bus network architecture, extracting effective information classification management, completing classification inquiry and statistical analysis of various data, including a city command management system of each cooperative department, interacting with a city management supervision platform, and collecting city management information in a multi-dimensional manner through an information collection platform, wherein the city management information comprises city management problems to be processed;
step two, user information is obtained to log in the user, a connection establishment request is received and responded, a communication protocol is updated from an HTTP protocol to a WebSocket protocol to carry out real-time communication, a plurality of users carrying out real-time communication are gathered, and a room is created and transmitted to the corresponding user;
step three, adding an identity tag to the user, wherein the identity tag comprises: the method comprises the steps that commanders, operation and maintenance personnel and instruction specialists detect identity tags of speaking users in a current room, judge whether the identity tags of the speaking users are instruction specialists, and record audio information and video information on the instruction specialists and the operation and maintenance personnel if the identity tags of the speaking users are instruction specialists;
step four, acquiring related audio and files of the emergency from an external comprehensive information display system; meanwhile, the module also provides an input page, which can directly input data manually or modify imported data, and then store the data to a data storage terminal;
step five, the data storage terminal receives the data from the data analysis processing module, respectively stores the audio and the file, establishes the association relationship between the video, the audio, the picture and the attention element in the data storage server, establishes the data exchange connection between the data storage server and the computer, and performs data transmission between the storage server and the computer;
step six, uniformly dividing urban management contents of each department by a component event management method, dividing the urban management contents into two types of urban components and event cases, wherein the urban components are materialized urban management objects, the events are non-component type urban management case events and are used for receiving urban management problems, disposing and supervising the urban management problems and feeding back a processing result to an assessment system;
and step seven, receiving a statistical result from data query statistics, receiving historical data information stored by a data storage terminal, storing the received data into a designated template by a report generating module, and outputting a standard document.
2. The case comprehensive management method according to claim 1, wherein the case management system further comprises an information modification module for modifying the case by the user according to the authority granted by the case code.
3. The comprehensive management method of claim 1, wherein the output documents comprise ten or more document reports of working condition receiving report, current day service accumulation, people flow statistics, strike processing condition, criminal case statistics, 110 alarm receiving statistics and condition reporting information, and month and year various information statistics.
4. The comprehensive management method of claim 1, wherein the information collection mode of the information collection platform comprises social software such as a metropolitan area Application (APP), a monitoring probe, a government hotline, a microblog, a WeChat, a website, a short message and the like.
5. The case integrated management method of claim 1, wherein the data storage server is configured to store service resources including government resources, social resources, and other resources, and the integrated analysis system interacts with the enterprise information base and the service resource base for analysis based on economic basis information and service resources.
6. The method of claim 1, wherein the analysis of the basic information and service resources includes early warning analysis, decision analysis, business risk analysis, and enterprise data statistics, the early warning analysis is used to provide data support for daily management, the decision analysis is used to provide data guidance for enterprise accurate services, and statistics of various statistics types.
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CN202310867688.2A CN117541165A (en) | 2023-07-15 | 2023-07-15 | Comprehensive management method for case and zone |
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CN202310867688.2A CN117541165A (en) | 2023-07-15 | 2023-07-15 | Comprehensive management method for case and zone |
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