CN117494848A - Method, device, equipment and storage medium for dispatching order of network taxi order - Google Patents
Method, device, equipment and storage medium for dispatching order of network taxi order Download PDFInfo
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Abstract
The invention discloses a method, a device, equipment and a storage medium for dispatching order of network taxi orders. The order sending system obtains an order request sent by a user; acquiring a plurality of driver ends according to an order departure place, wherein the driver ends are in an on-line state; filtering the driver end according to a preset dispatch rule; calculating the driving receiving time of the driver end, and obtaining the service score of the driver end; normalizing the butting driving time length and the service score to obtain a single-order score of a driver end; and determining that the driver side matches the order request of the user side according to the order receiving value. By normalizing the joint driving time length and the service score, normalization is introduced when the dispatch is inclined, so that the preprocessed data is limited in a certain range, and adverse effects caused by singular sample data are reduced. And when normalization is carried out, the weight of the score item is increased, and different weights can be configured according to the actual scene to form the form-dispatching inclination meeting the actual requirement.
Description
Technical Field
The invention belongs to the technical field of internet vehicle order dispatching, and particularly relates to a method, a device, equipment and a storage medium for dispatching orders for internet vehicle order dispatching.
Background
In the network about vehicle industry, one of the most critical and challenging tasks is to select the most appropriate driver for each customer's order. Conventional dispatch systems distribute orders to drivers nearest the pickup. However, in order to realize fine management according to cities, taxi taking channels, scenes and the like, particularly, in order to realize rewards to core drivers, the dispatch system needs to adjust the dispatch drivers, which is called dispatch tilting.
At present, the dispatching tilting strategy of the existing dispatching system is to sort the drivers needing tilting from large to small on the basis of the inherent dispatching score of the drivers, and finally select one driver with the highest total score to dispatch the order.
The applicant finds that the existing single-dispatch tilting strategy has the problems of disorder of a tilting and adding system and lack of visual proportional relation between tilting in the operation process.
Disclosure of Invention
The invention aims to solve the technical problems and provides a method, a device, equipment and a storage medium for dispatching orders for network taxi orders.
In order to solve the problems, the invention is realized according to the following technical scheme:
according to an aspect of the present invention, there is provided a method for order dispatch tilt of a network taxi, the method comprising:
acquiring an order request sent by a user side, wherein the order request comprises an order departure place and an order destination;
acquiring a plurality of driver ends according to the order departure place, wherein the driver ends are in an on-line state;
filtering the driver side according to a preset dispatch rule;
calculating the driving receiving time of the driver side, and obtaining service scores of the driver side;
normalizing the driving receiving duration and the service score to obtain a single receiving value of the driver side;
and determining that the driver side matches with the order request of the user side according to the order receiving value.
According to another aspect of the present invention, there is provided an apparatus for order dispatch tilting of a network taxi, the apparatus comprising:
the order acquisition request module is used for acquiring an order request sent by a user side, wherein the order request comprises an order departure place and an order destination;
the driver end acquisition module is used for acquiring a plurality of driver ends according to the order departure place, wherein the driver ends are in an on-line state;
the filtering module is used for filtering the driver side according to a preset dispatch rule;
the calculation module is used for calculating the driving receiving time of the driver side and obtaining the service score of the driver side;
the order receiving value module is used for normalizing the driving time and the service score to obtain an order receiving value of the driver side;
and the determining and matching module is used for determining that the driver side matches the order request of the user side according to the order receiving value.
According to another aspect of the present invention, there is provided an electronic apparatus including:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein,
the memory stores a computer program executable by the at least one processor, and the computer program is executed by the at least one processor, so that the at least one processor can execute the method for dispatching order of network appointment vehicles according to the embodiment of the invention.
According to another aspect of the present invention, there is provided a computer readable storage medium storing a computer program, where the computer program is configured to implement the method for network order dispatch tilt according to the embodiment of the present invention when executed by a processor.
In the embodiment of the invention, the order sending system obtains an order request sent by a user side, wherein the order request comprises an order departure place and an order destination; acquiring a plurality of driver ends according to an order departure place, wherein the driver ends are in an on-line state; filtering the driver end according to a preset dispatch rule; calculating the driving receiving time of the driver end, and obtaining the service score of the driver end; normalizing the butting driving time length and the service score to obtain a single-order score of a driver end; and determining that the driver side matches the order request of the user side according to the order receiving value. By normalizing the joint driving time length and the service score, normalization is introduced when the dispatch is inclined, so that the preprocessed data is limited in a certain range, and adverse effects caused by singular sample data are reduced. And when normalization is carried out, the weight of the score item is increased, and different weights can be configured according to the actual scene to form the form-dispatching inclination meeting the actual requirement. In addition, the dispatch is changed from a single connecting driving distance to a dispatch standard, and the dispatch is changed into a dispatch standard with multi-factor comprehensive consideration, so that the dispatch meets the actual scene requirement.
It should be understood that the description in this section is not intended to identify key or critical features of the embodiments of the invention or to delineate the scope of the invention. Other features of the present invention will become apparent from the description that follows.
Drawings
The invention is described in further detail below with reference to the attached drawing figures, wherein:
FIG. 1 is a flow chart of a method for order assignment tilting for a network appointment vehicle according to an embodiment of the present invention;
FIG. 2 is a schematic diagram illustrating an apparatus for order dispatch tilting for a network taxi in accordance with an embodiment of the present invention;
fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
In order that those skilled in the art will better understand the present invention, a technical solution in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in which it is apparent that the described embodiments are only some embodiments of the present invention, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present invention without making any inventive effort, shall fall within the scope of the present invention.
The preferred embodiments of the present invention will be described below with reference to the accompanying drawings, it being understood that the preferred embodiments described herein are for illustration and explanation of the present invention only, and are not intended to limit the present invention.
The applicant finds that the dispatching inclination strategy of the existing dispatching system is that on the basis of dispatching scores inherent to drivers, a certain extra score is added to the drivers needing to be inclined, and on the basis of total scores, the drivers are sorted from large to small, and finally one driver with the highest total score is selected to dispatch the order.
In the existing network taxi order dispatch process, in some scenes, the following technical defects exist: the existing inclination adding system is chaotic, some inclination items are added for 100 minutes, other inclination items can be added for 5000 minutes, and the different inclinations lack visual proportional relation.
Finally, when the total score ranking is calculated, the score value of the score added by a certain inclined item is too large or too small, so that some singular sample data appear, and the dispatch operation of the dispatch system when the total score ranking is referred is influenced.
To this end, the present invention introduces normalization to the single-tap tilt such that the preprocessed data is limited to a certain range (e.g., [0,1] or [ -1,1 ]), thereby reducing the adverse effects caused by the singular sample data. The weight of the score term is increased, different weights are configured according to the actual scene, and the form dispatching inclination meeting the actual requirement is formed. And the dispatch is changed from a single connecting driving distance to a multi-factor comprehensive consideration as a dispatch standard, so that the dispatch meets the actual scene requirement.
Fig. 1 is a flowchart of a method for order dispatch and tilt of a network taxi order according to an embodiment of the present invention, where the method may be performed by a device for order dispatch and tilt of a network taxi order, and the device may be implemented in hardware and/or software, and the device may be configured in an electronic device. As shown in fig. 1, the method includes:
step 101, acquiring an order request sent by a user side.
And the user logs in the user terminal to perform the order placing operation, fills in the order departure place and the order destination, and generates an order request.
The user terminal may be an app or an applet, which the present invention does not limit.
The order request is automatically sent to a dispatching system, and the dispatching system dispatches the order request.
Step 102, obtaining a plurality of driver ends according to the order place.
And searching and acquiring a plurality of nearby drivers by the dispatch system according to the order departure place in the order request. For example, a driver's side within 3 km of the place of departure of the search order may be set.
The driver end obtained by searching of the dispatch system is in an on-line state.
And 103, filtering the driver side according to a preset dispatch rule.
And further filtering the driver ends according to the plurality of online driver ends obtained by the searching. And filtering the driver side according to a preset dispatch rule.
The dispatch rules comprise the length of the contact driving distance and the sufficiency of the vehicle electricity.
Specifically, the driver end which does not accord with the dispatch rules is filtered according to the length of the receiving driving distance and the sufficiency of the vehicle electricity.
In practical situations, the driver end with too long driving distance is filtered, or the driver end with insufficient electric quantity of the vehicle is filtered.
104, calculating the driving time of the driver side, and obtaining the service score of the driver side.
And calculating the driving receiving time length for the filtered driver end meeting the dispatch rule, and acquiring the service score of the driver end.
The service score of the driver side is generally scored by the dispatch system according to the received driving data before the driver side.
Specifically, the driver side reports the current position (real-time position) of the driver side in real time. The dispatch system acquires the real-time position of the driver end, and calculates the distance (receiving distance) between the driver end and the order departure place according to the order departure place and the real-time position. And further calculating according to the big data to obtain the estimated driving receiving time length of the driver end.
And 105, normalizing the driving time and the service score to obtain the order receiving value of the driver side.
And the dispatch system respectively normalizes the calculated receiving driving time length and the service score, calculates the sum of the normalized receiving driving time length and the normalized service score, and obtains the receiving score of the driver end.
Normalization effect: the preprocessed data (the driving duration and the service score) are limited in a certain range, so that adverse effects caused by singular sample data are eliminated. For example, fractional ride lengths (in minutes) are typically within 10 minutes, but fractional service scores may be as high as several hundred parts. If a simple score addition is used, the existence of 1 (duration of drive) may be directly ignored by 200 scores (service scores), so that the score terms need to be normalized at this time to convert the data in different ranges into the same range.
Specifically, the weight of the receiving driving duration and the weight of the service score are different, and the weight can be set according to the actual requirement during normalization calculation, so that the inclined dispatch under different dispatch strategies can be met.
For example, after the passenger gets a bill, the bill distribution system performs bill distribution, and 3 drivers who meet the bill distribution rule after filtering. The driving receiving time of the driver A is 2 minutes, and the service is divided into 100 minutes; the driving receiving duration of the driver B is 3 minutes, and the service is divided into 500 minutes; the driving time of the driver C is 2.5 minutes, and the service is divided into 400 minutes. At this time, the maximum value of the connected driving time is 3 minutes, the minimum value of the connected driving time is 2 minutes, the maximum value of the service score is 500 minutes, and the minimum value of the service score is 100 minutes.
When the weights are all 1, the following driving duration normalization formula is: x is X -norm =1-(X-X min )/(X max -X min ) The service score normalization formula is X -norm =(X-X min )/(X max -X min )。
Wherein X is -norm For normalized value, X is the original value, X min X is the minimum value in the data max Is the maximum in the data.
The normalized driving duration of the driver A can be obtained after calculation, and is as follows: 1- (2-2)/(3-2) =1; the normalized services of driver a are divided into: (100-100)/(500-100) =0; the normalized driving duration of the driver B is as follows: 1- (3-2)/(3-2) =0; the normalized services for driver B are divided into: (500-100)/(500-100) =1; the normalized driving duration of the driver C is as follows: 1- (2.5-2)/(3-2) =0.5; the normalized services for driver C are divided into: (400-100)/(500-100) =0.75.
Then, the order scores of driver A, driver B and driver C were calculated to be 1,1 and 1.25, respectively.
And 106, determining that the driver side matches the order request of the user side according to the order receiving value.
Specifically, the order receiving values of the driver ends are ranked from high to low, and the driver end with the highest order receiving value is determined to be matched with the order request of the user end according to the ranking.
For example, the order scores for driver A, driver B, and driver C described above are 1, and 1.25, respectively, with the order of the order scores. The first order is that the order receiving value of the driver C is 1.25, and the driver C is determined to be the order receiving driver of the user side.
In addition, in some cases, such as a case where the passenger is more focused on the driver's service attitude, that is, more focused on the service points, the weight of the service points may be increased. The weight of the connected driving duration can be adjusted to be 0.3, and the weight of the service score is 0.7. Then, the order scores of driver A, driver B and driver C at this time are 0.3, 0.7 and 0.675, respectively. And after sequencing the order receiving values, determining the order receiving driver as a driver B.
In the embodiment of the invention, the order sending system obtains an order request sent by a user side, wherein the order request comprises an order departure place and an order destination; acquiring a plurality of driver ends according to an order departure place, wherein the driver ends are in an on-line state; filtering the driver end according to a preset dispatch rule; calculating the driving receiving time of the driver end, and obtaining the service score of the driver end; normalizing the butting driving time length and the service score to obtain a single-order score of a driver end; and determining that the driver side matches the order request of the user side according to the order receiving value. By normalizing the joint driving time length and the service score, normalization is introduced when the dispatch is inclined, so that the preprocessed data is limited in a certain range, and adverse effects caused by singular sample data are reduced. And when normalization is carried out, the weight of the score item is increased, and different weights can be configured according to the actual scene to form the form-dispatching inclination meeting the actual requirement. In addition, the dispatch is changed from a single connecting driving distance to a dispatch standard, and the dispatch is changed into a dispatch standard with multi-factor comprehensive consideration, so that the dispatch meets the actual scene requirement.
Fig. 2 is a schematic structural diagram of an apparatus for order dispatch tilting of a network taxi according to an embodiment of the present invention. As shown in fig. 2, the apparatus includes:
an order acquisition request module 201, configured to acquire an order request sent by a user, where the order request includes an order origin and an order destination;
the driver end acquisition module 202 is configured to acquire a plurality of driver ends according to the place of departure of the order, where the driver ends are in an online state;
the filtering module 203 is configured to perform filtering processing on the driver side according to a preset dispatch rule;
the calculating module 204 is configured to calculate a driving duration of the driver side, and obtain a service score of the driver side;
the order receiving value module 205 is configured to normalize the driving time duration and the service score to obtain an order receiving value of the driver side;
and the determining matching module 206 is configured to determine that the driver side matches the order request of the user side according to the order receiving value.
Fig. 3 shows a schematic diagram of the structure of an electronic device 10 that may be used to implement an embodiment of the invention. Electronic devices are intended to represent various forms of digital computers, such as laptops, desktops, workstations, personal digital assistants, servers, blade servers, mainframes, and other appropriate computers. Electronic equipment may also represent various forms of mobile devices, such as personal digital processing, cellular telephones, smartphones, wearable devices (e.g., helmets, glasses, watches, etc.), and other similar computing devices. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not meant to limit implementations of the inventions described and/or claimed herein.
As shown in fig. 3, the electronic device 10 includes at least one processor 11, and a memory, such as a Read Only Memory (ROM) 12, a Random Access Memory (RAM) 13, etc., communicatively connected to the at least one processor 11, in which the memory stores a computer program executable by the at least one processor, and the processor 11 may perform various appropriate actions and processes according to the computer program stored in the Read Only Memory (ROM) 12 or the computer program loaded from the storage unit 18 into the Random Access Memory (RAM) 13. In the RAM 13, various programs and data required for the operation of the electronic device 10 may also be stored. The processor 11, the ROM 12 and the RAM 13 are connected to each other via a bus 14. An input/output (I/O) interface 15 is also connected to bus 14.
Various components in the electronic device 10 are connected to the I/O interface 15, including: an input unit 16 such as a keyboard, a mouse, etc.; an output unit 17 such as various types of displays, speakers, and the like; a storage unit 18 such as a magnetic disk, an optical disk, or the like; and a communication unit 19 such as a network card, modem, wireless communication transceiver, etc. The communication unit 19 allows the electronic device 10 to exchange information/data with other devices via a computer network, such as the internet, and/or various telecommunication networks.
The processor 11 may be a variety of general and/or special purpose processing components having processing and computing capabilities. Some examples of processor 11 include, but are not limited to, a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), various specialized Artificial Intelligence (AI) computing chips, various processors running machine learning model algorithms, digital Signal Processors (DSPs), and any suitable processor, controller, microcontroller, etc. The processor 11 performs the various methods and processes described above, such as the method of net-tie order dispatch tilt.
In some embodiments, the method of network appointment order dispatch tilt may be implemented as a computer program tangibly embodied on a computer readable storage medium, such as storage unit 18. In some embodiments, part or all of the computer program may be loaded and/or installed onto the electronic device 10 via the ROM 12 and/or the communication unit 19. When the computer program is loaded into RAM 13 and executed by processor 11, one or more steps of the method of network appointment ordering tilt described above may be performed. Alternatively, in other embodiments, processor 11 may be configured to perform the method of net-jockey order dispatch tilting in any other suitable manner (e.g., by means of firmware).
Various implementations of the systems and techniques described here above may be implemented in digital electronic circuitry, integrated circuit systems, field Programmable Gate Arrays (FPGAs), application Specific Integrated Circuits (ASICs), application Specific Standard Products (ASSPs), systems On Chip (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and/or combinations thereof. These various embodiments may include: implemented in one or more computer programs, the one or more computer programs may be executed and/or interpreted on a programmable system including at least one programmable processor, which may be a special purpose or general-purpose programmable processor, that may receive data and instructions from, and transmit data and instructions to, a storage system, at least one input device, and at least one output device.
A computer program for carrying out methods of the present invention may be written in any combination of one or more programming languages. These computer programs may be provided to a processor of a general purpose computer, special purpose computer, or other programmable data processing apparatus, such that the computer programs, when executed by the processor, cause the functions/acts specified in the flowchart and/or block diagram block or blocks to be implemented. The computer program may execute entirely on the machine, partly on the machine, as a stand-alone software package, partly on the machine and partly on a remote machine or entirely on the remote machine or server.
In the context of the present invention, a computer-readable storage medium may be a tangible medium that can contain, or store a computer program for use by or in connection with an instruction execution system, apparatus, or device. The computer readable storage medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. Alternatively, the computer readable storage medium may be a machine readable signal medium. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
To provide for interaction with a user, the systems and techniques described here can be implemented on an electronic device having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to a user; and a keyboard and a pointing device (e.g., a mouse or a trackball) through which a user can provide input to the electronic device. Other kinds of devices may also be used to provide for interaction with a user; for example, feedback provided to the user may be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form, including acoustic input, speech input, or tactile input.
The systems and techniques described here can be implemented in a computing system that includes a background component (e.g., as a data server), or that includes a middleware component (e.g., an application server), or that includes a front-end component (e.g., a user computer having a graphical user interface or a web browser through which a user can interact with an implementation of the systems and techniques described here), or any combination of such background, middleware, or front-end components. The components of the system can be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: local Area Networks (LANs), wide Area Networks (WANs), blockchain networks, and the internet.
The computing system may include clients and servers. The client and server are typically remote from each other and typically interact through a communication network. The relationship of client and server arises by virtue of computer programs running on the respective computers and having a client-server relationship to each other. The server can be a cloud server, also called a cloud computing server or a cloud host, and is a host product in a cloud computing service system, so that the defects of high management difficulty and weak service expansibility in the traditional physical hosts and VPS service are overcome.
The embodiment of the invention also provides a computer program product, which comprises a computer program, and the computer program realizes the method for dispatching the order form and tilting the order form of the net appointment, which is provided by the embodiment of the invention, when the computer program is executed by a processor.
Computer program product in the implementation, the computer program code for carrying out operations of the present invention may be written in one or more programming languages, including an object oriented programming language such as Java, smalltalk, C ++ and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider).
It should be appreciated that various forms of the flows shown above may be used to reorder, add, or delete steps. For example, the steps described in the present invention may be performed in parallel, sequentially, or in a different order, so long as the desired results of the technical solution of the present invention are achieved, and the present invention is not limited herein.
The above embodiments do not limit the scope of the present invention. It will be apparent to those skilled in the art that various modifications, combinations, sub-combinations and alternatives are possible, depending on design requirements and other factors. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the scope of the present invention.
Claims (9)
1. A method for order dispatch tilting of a network appointment vehicle, the method comprising:
acquiring an order request sent by a user side, wherein the order request comprises an order departure place and an order destination;
acquiring a plurality of driver ends according to the order departure place, wherein the driver ends are in an on-line state;
filtering the driver side according to a preset dispatch rule;
calculating the driving receiving time of the driver side, and obtaining service scores of the driver side;
normalizing the driving receiving duration and the service score to obtain a single receiving value of the driver side;
and determining that the driver side matches with the order request of the user side according to the order receiving value.
2. The method for network booking order dispatch tilt of claim 1, comprising:
the dispatch rules comprise the length of the contact driving distance and the sufficiency of the vehicle electricity.
3. The method for dispatching order of network taxi order according to claim 2, wherein the filtering the driver side according to a preset dispatching rule comprises the following steps:
and filtering the driver end which does not accord with the dispatch rule according to the length of the receiving driving distance and the sufficiency of the electric quantity of the vehicle.
4. The method for dispatching a single tilt for a network taxi order according to claim 1, wherein the calculating the driving receiving duration of the driver side comprises:
and acquiring the real-time position of the driver side, and calculating the driving receiving duration of the driver side according to the order departure place and the real-time position.
5. The method for dispatching order and tilting network taxi orders according to claim 4, wherein the normalizing the receiving duration and the service score to obtain the order receiving score of the driver side comprises the following steps:
and respectively carrying out normalization calculation on the driving receiving time length and the service score, and calculating the sum of the normalized driving receiving time length and the service score to obtain the order receiving value of the driver side.
6. The method for order dispatch tilt of a network taxi according to claim 5, wherein said determining that said driver matches said customer's order request according to said order pick-up value comprises:
and sequencing the order receiving values of the driver side from high to low, and determining that the driver side with the highest order receiving value is matched with the order request of the user side according to the sequencing.
7. An apparatus for order dispatch tilting of a network appointment vehicle, the apparatus comprising:
the order acquisition request module is used for acquiring an order request sent by a user side, wherein the order request comprises an order departure place and an order destination;
the driver end acquisition module is used for acquiring a plurality of driver ends according to the order departure place, wherein the driver ends are in an on-line state;
the filtering module is used for filtering the driver side according to a preset dispatch rule;
the calculation module is used for calculating the driving receiving time of the driver side and obtaining the service score of the driver side;
the order receiving value module is used for normalizing the driving time and the service score to obtain an order receiving value of the driver side;
and the determining and matching module is used for determining that the driver side matches the order request of the user side according to the order receiving value.
8. An electronic device, the electronic device comprising:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein,
the memory stores a computer program executable by the at least one processor to enable the at least one processor to perform the method of net-jockey car order dispatch tilt of any one of claims 1-6.
9. A computer readable storage medium, characterized in that the computer readable storage medium stores a computer program for causing a processor to implement the method of network order dispatch tilt of any one of claims 1-6 when executed.
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