CN117314597A - Electric tuning method, device, equipment and medium in automobile financing and renting business - Google Patents

Electric tuning method, device, equipment and medium in automobile financing and renting business Download PDF

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Publication number
CN117314597A
CN117314597A CN202311451984.0A CN202311451984A CN117314597A CN 117314597 A CN117314597 A CN 117314597A CN 202311451984 A CN202311451984 A CN 202311451984A CN 117314597 A CN117314597 A CN 117314597A
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China
Prior art keywords
order
hanging
list
message
wind control
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CN202311451984.0A
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Chinese (zh)
Inventor
李宁
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Ping An International Financial Leasing Co Ltd
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Ping An International Financial Leasing Co Ltd
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Priority to CN202311451984.0A priority Critical patent/CN117314597A/en
Publication of CN117314597A publication Critical patent/CN117314597A/en
Pending legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0645—Rental transactions; Leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0609—Buyer or seller confidence or verification
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces

Abstract

The invention relates to the technical field of financial science and technology and discloses an electric tuning method, device, equipment and medium in an automobile financing and renting service.

Description

Electric tuning method, device, equipment and medium in automobile financing and renting business
Technical Field
The invention relates to the field of financial science and technology, in particular to an electric tuning method, device, equipment and medium in an automobile financing and renting service.
Background
After receiving the financing application of the vehicle purchaser, the vehicle financing and renting company needs to execute credit approval by a risk control department, and an approver can judge whether telephone investigation is needed. If so, the electric vehicle purchaser, financing applicant and/or guarantor wait for the investigator to make a detailed case exchange, a link commonly referred to as "electric tone".
In the electric tuning link, the problem of reducing timeliness exists. Specifically, the approval personnel have limited seats, a large number of orders enter a task pool to be approved corresponding to the approval personnel through automatic order dividing rules, and after entering the pool, the approval personnel check the orders according to ordering logic of the orders and electrically adjust the orders in sequence. When the order is electrically adjusted, a plurality of people to be investigated need to be called, but busy tones, missed calls and the like of the other party are frequently met. The current processing mechanism is that the order can only be put in a task pool to be approved as long as all electric dispatching is not completed, but a finance manager for requesting financing on behalf of a vehicle purchaser does not know that an electric dispatching link cannot be contacted, and still waits for a credit authorization approval result urgently.
Therefore, when the scene occurs, the electric adjustment timeliness is reduced, so that the situation that the finance manager waits for a long time and still does not receive the approval result occurs, and finally, the financing applicant cancels the order request and replaces other sponsors.
Disclosure of Invention
The invention provides an electric dispatching method, an electric dispatching device, computer equipment and a medium in an automobile financing leasing service, which are used for solving the technical problem of low electric dispatching timeliness.
The first aspect provides an electric tuning method in an automobile financing and renting service, which is applied to an approver terminal, wherein the approver terminal displays a first order list, the first order list comprises orders, and a suspension control is arranged at a position corresponding to the orders; the method comprises the following steps:
When receiving an instruction of an approver to select the suspension control, generating a suspension order request of an order corresponding to the suspension control;
sending the order hanging request to an air control server so that the air control server determines whether the order corresponding to the order hanging request can be ordered; and if the order can be hung, sending an order hanging message to a financial manager terminal so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in a second order list when the second order list is displayed, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging message.
In a second aspect, an electric tuning method in an automobile financing and renting service is provided, applied to a wind control server, and includes:
receiving a list hanging request reported by an approver terminal;
determining whether the order corresponding to the order hanging request can be ordered;
and if the order can be hung, sending an order hanging message to a financial manager terminal so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in a second order list when the second order list is displayed, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging message.
In a third aspect, an electric tuning method in an automobile financing and renting service is provided and applied to a finance manager terminal, wherein the finance manager terminal displays a second order list, and the second order list comprises orders; the method comprises the following steps:
receiving a list hanging message sent by a wind control server;
and when a second order list is displayed, adjusting the order sequence corresponding to the hanging order message in the second order list, and marking a preset wind control hanging identifier on the position of the order corresponding to the hanging order message.
In a fourth aspect, an electric tuning device in an automobile financing and renting service is provided, including:
the generation unit is used for generating a hanging order request of an order corresponding to the hanging control when receiving an instruction that the approver selects the hanging control;
the sending unit is used for sending the order hanging request to the wind control server so that the wind control server can determine whether the order corresponding to the order hanging request can be ordered; and if the order can be hung, sending an order hanging message to a financial manager terminal so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in a second order list when the second order list is displayed, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging message.
In a fifth aspect, an electric tuning device in an automobile financing and renting service is provided, including:
the receiving list request unit is used for receiving list request reported by the approver terminal;
a determining unit, configured to determine whether the order corresponding to the order placing request can be placed on a list;
and the order hanging message unit is used for sending an order hanging message to the financial manager terminal if the order can be hung, so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in the second order list when displaying the second order list, and marks a preset wind control hanging identifier on the position of the order corresponding to the order hanging message.
In a sixth aspect, an electric tuning device in an automobile financing and renting service is provided, including:
the receiving unit is used for receiving the list hanging message sent by the wind control server;
the display unit is used for displaying the order hanging information, adjusting the order sequence corresponding to the order hanging information in the second order list according to the order hanging information, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging information.
In a seventh aspect, a computer device is provided comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, the processor executing the computer program to perform the steps of a method of electrically tuning in a car financing rental service.
In an eighth aspect, a computer readable storage medium is provided, where the computer readable storage medium stores a computer program, which when executed by a processor, implements the steps of the electric tuning method in the automobile financing and leasing service described above.
In the scheme realized by the electric adjustment method, the electric adjustment device, the computer equipment and the storage medium in the automobile financing and renting service, when receiving the instruction of the approval personnel to select the suspension control, a suspension order request corresponding to the suspension control is generated; sending the order hanging request to an air control server so that the air control server determines whether the order corresponding to the order hanging request can be ordered; and if the order can be hung, sending an order hanging message to a financial manager terminal so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in a second order list when the second order list is displayed, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging message. In the invention, a suspension control is arranged at a position corresponding to an order displayed in a first order list, when an approver does not contact a person to be investigated, the approver terminal can send a suspension order message to a financial manager terminal by selecting the suspension control, the financial manager terminal adjusts the order sequence corresponding to the suspension order message in a second order list after receiving the suspension order message, and a preset wind control suspension mark is marked at the position of the order, so that the financial manager can know that the order is suspended through the preset wind control suspension mark, and can contact the inquiry reason of the person to be investigated to push the credit approval to continue.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the description of the embodiments of the present invention will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a schematic diagram of an application environment of an electric tuning method in an automobile financing and renting service according to an embodiment of the present invention;
FIG. 2 is a flow chart of an electric tuning method in an automobile financing and renting service according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of an interface including a first order list according to an embodiment of the present invention;
FIG. 4 is a schematic flow chart of an electric tuning method in an automobile financing and renting service according to an embodiment of the present invention;
FIG. 5 is a schematic diagram of an interface including a second order list according to an embodiment of the present invention;
FIG. 6 is a diagram of an interface including messaging notifications in accordance with one embodiment of the invention;
FIG. 7 is a schematic view of a first interface according to an embodiment of the invention;
FIG. 8 is a second interface diagram according to an embodiment of the invention;
FIG. 9 is a schematic diagram of an electric tuning device in a car financing and renting service according to an embodiment of the present invention;
FIG. 10 is a schematic diagram of another configuration of an electric tuning device in a car financing and renting service according to an embodiment of the present invention;
FIG. 11 is a schematic diagram of another configuration of an electric tuning device in an automobile financing and renting service according to an embodiment of the present invention;
FIG. 12 is a schematic diagram of a computer device according to an embodiment of the invention;
fig. 13 is a schematic diagram of another configuration of a computer device according to an embodiment of the present invention.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are some, but not all embodiments of the invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
After receiving the financing application of the vehicle purchaser, the vehicle financing and renting company needs to execute credit approval by a risk control department, and an approver can judge whether telephone investigation is needed. If so, the electric vehicle purchaser, financing applicant and/or guarantor wait for the investigator to make a detailed case exchange, a link commonly referred to as "electric tone".
In the electric tuning link, the problem of reducing timeliness exists. Specifically, the approval personnel have limited seats, a large number of orders enter a task pool to be approved corresponding to the approval personnel through automatic order dividing rules, and after entering the pool, the approval personnel check the orders according to ordering logic of the orders and electrically adjust the orders in sequence. When the order is electrically adjusted, a plurality of people to be investigated need to be called, but busy tones, missed calls and the like of the other party are frequently met. The current processing mechanism is that the order can only be put in a task pool to be approved as long as all electric dispatching is not completed, but a finance manager for requesting financing on behalf of a vehicle purchaser does not know that an electric dispatching link cannot be contacted, and still waits for a credit authorization approval result urgently.
Therefore, when the scene occurs, the electric adjustment timeliness is reduced, so that the situation that the finance manager waits for a long time and still does not receive the approval result occurs, and finally, the financing applicant cancels the order request and replaces other sponsors.
In addition to the above problems, the electric tuning link has the following problems: according to the rule of the touch mechanism, approval personnel of the risk control department can call the personnel to be investigated, but external personnel such as financial managers, the personnel to be investigated and the like cannot actively touch the approval personnel, so that when the personnel to be investigated have the conditions of unanswered and the like, the external personnel cannot feed back the reasons of the conditions to the approval personnel; in addition, as the approval personnel are required to be managed by approval aging, when a certain order cannot complete electric dispatching, other orders can be processed, and delayed approval occurs on the shelved order, so that the approval aging of the approval personnel can be tired to a certain extent, or the approval personnel can directly approve and return the order, thereby increasing the return rate and causing multiparty loss.
The electric tuning method in the automobile financing and renting service provided by the embodiment of the invention can be applied to an application environment as shown in fig. 1, wherein the approver terminal 100 is communicated with the wind control server 200 through a network, and the wind control server 200 and the financial manager terminal 300 are communicated with each other. In some embodiments, the approver terminal 100 may generate a hang-order request of an order corresponding to the hang-control when receiving an instruction that the approver selects the hang-control, and send the hang-order request to the wind control server 200. The wind control server 200 determines whether the order corresponding to the order placing request can be placed; if the order can be placed, a place order message is sent to the financial manager terminal 300. The financial manager terminal 300 adjusts the order sequence corresponding to the order hanging message in the second order list when the second order list is displayed, and marks a preset wind control hanging identifier on the position of the order corresponding to the order hanging message. In the invention, a suspension control is arranged at a position corresponding to an order in a first order list, when an approver does not contact a person to be examined, the suspension control can be selected, so that the approver terminal sends a suspension order message to a financial manager terminal, the financial manager terminal adjusts the order ordering corresponding to the suspension order message in a second order list after receiving the suspension order message, and a preset wind control suspension mark is marked at the position of the order, thus the financial manager can know that the order is in a suspension state currently through the financial manager terminal, and can execute the next operation according to the condition of the order, so that the order is pushed to be continuously examined, and the electric adjustment timeliness is improved.
Among them, the approver terminal 100 and the financial manager terminal 300 may be, but not limited to, various personal computers, notebook computers, smart phones, tablet computers, and portable wearable devices. The server may be implemented by a stand-alone server or a server cluster formed by a plurality of servers.
The present invention will be described in detail with reference to specific examples.
The embodiment of the application provides an electric tuning method in an automobile financing and renting service. In the method, a suspension control is arranged at a position corresponding to an order in a first order list, when an approver does not contact a person to be examined, the suspension control can be selected, so that the approver terminal sends a suspension order message to a financial manager terminal, the financial manager terminal adjusts the order ordering corresponding to the suspension order message in a second order list after receiving the suspension order message, and a preset wind control suspension mark is marked at the position of the order, so that the financial manager can know that the order is in a suspension state currently through the financial manager terminal, and can execute next operation according to the condition of the order so as to push the order to be continuously examined and approved, and the electric adjustment timeliness is improved.
FIG. 2 is a flow chart of an electric tuning method in an automobile financing and renting service according to an embodiment of the invention. The method includes S100-S900.
And S100, when receiving an instruction that the approver selects the suspension control, the approver terminal generates a suspension order request of an order corresponding to the suspension control.
In this embodiment of the present application, the approver terminal displays a first order list, where the first order list includes an order, and a suspension control is disposed at a position corresponding to the order. In the electric tuning link, when the approver does not contact the person to be checked, the suspension control can be selected, and the approver terminal generates a suspension order request of an order corresponding to the suspension control.
FIG. 3 is a schematic diagram illustrating an interface including a first order list according to an embodiment of the present invention. In fig. 3, a first order list 301 is shown, the first order list 301 comprising eight orders 3011, and a suspension control 3011-1 is provided at a position corresponding to the order.
The suspension control 3011-1 is set to a selectable state. If the approver terminal is a touch screen mobile terminal, the approver can touch the suspension control to finish the operation of selecting the suspension control. If the approver terminal is a non-touch screen computer terminal, the approver can place a cursor on the suspension control by using a mouse and press a confirmation button on the mouse to finish the operation of selecting the suspension control. Of course, the specific implementation manner of selecting the suspension control by the approver is not limited in the embodiment of the present application, and any manner of selecting the suspension control may be accepted.
And S200, the approver terminal sends the list hanging request to the wind control server.
S300, the wind control server determines whether the order corresponding to the order hanging request can be ordered.
In some embodiments, in order to avoid reasons that an approver does not make a call, does not make a call according to a rule, or misoperations select a suspension control, etc., because in an electric tuning link, an approver needs to make a telephone communication with a person to be investigated, the wind control server in the embodiment of the present invention determines whether an order corresponding to the order-hanging request can be ordered after receiving the order-hanging request.
In some embodiments, fig. 4 is another flow chart of an electric tuning method in a car financing rental service according to an embodiment of the present invention. To avoid the approval person not making a call according to the rule, the method of determining whether the order corresponding to the order placing request can be placed or not may include S301-S304.
S301, the wind control server acquires a call making record corresponding to the order request, wherein the call making record comprises the times of making a call and ringing time.
In some embodiments, the order request includes an order number that corresponds to a unique one of the orders. The call record generated when making a call is bound with the order, and the order number and the call record are stored together. The step of obtaining a record of making a call corresponding to the order may include: and searching a call making record corresponding to the order number according to the order number in the order request.
In this embodiment of the present application, there is a corresponding number of rings for each call, and the ring time is, for example, 15s in one call.
S302, the wind control server judges whether the number of times of dialing corresponding to the ringing time which is larger than the preset ringing time exceeds the preset dialing number.
For example, the preset number of dials may be 2 and the preset ringing time may be 15s.
S303, if the number of times of dialing calls corresponding to the ringing time which is larger than the preset ringing time exceeds the preset dialing number of times, the wind control server determines that the order can be suspended.
In the embodiment of the application, the number of times of dialing corresponding to the ringing time greater than the preset ringing time exceeds the preset dialing number, which indicates that the approval personnel dials a plurality of times according to the rule, and the condition that the dialing is not performed according to the rule is avoided, so that the order can be suspended. The call making records include three call making records, wherein the first call making time is 16s, the second call making time is 20s, the third call making time is 16s, the preset call making times are 2 times, and the preset call making time is 15s. Since the number of times of dialing the call is 3 times and is more than 2 times of preset dialing times in the ringing time of more than 15s, the order can be determined to be hung at the moment.
S304, if the number of times of dialing corresponding to the ringing time which is larger than the preset ringing time is not more than the preset dialing number of times, the wind control server determines that the order can not be suspended.
In the embodiment of the application, the number of times of dialing corresponding to the ringing time greater than the preset ringing time does not exceed the preset dialing number, and the fact that the approval personnel does not dial the telephone according to the rule is indicated, so that the order cannot be suspended.
S400, if the bill can be hung, the wind control server sends a bill hanging message to the financial manager terminal.
In the embodiment of the application, the order hanging message is sent to the financial manager terminal, and the financial manager can know that the current order is in the order hanging state through the order hanging message by the financial manager terminal, and can contact the personnel to be investigated according to the order hanging message to inquire the reason that the personnel to be investigated does not answer the incoming call of the examining personnel so as to push the order to be continuously examined and approved.
In some embodiments, if a suspension is possible, the wind control server sends a suspension order message to the financial manager terminal, and the order corresponding to the suspension order message is no longer displayed in the first order list, but is displayed on the interface corresponding to the suspended control. Illustratively, referring again to fig. 3, a suspended control 3012 is shown in fig. 3, and when an instruction to select the suspended control is received, the financial manager terminal displays an interface corresponding to the suspended control, and an order corresponding to the suspended order message is displayed on the interface. In this way, it is convenient for the approver to view the order currently in the pending state.
S500, when a second order list is displayed, the financial manager terminal adjusts the order sequence of the orders corresponding to the hanging order information in the second order list, and marks a preset wind control hanging identification on the position of the order corresponding to the hanging order information.
In some embodiments, the financial manager terminal is installed with a channel application that may display the second order list.
In some embodiments, after the financial manager terminal receives the order hanging message, adjusting the order ordering in the second order list may include setting an order corresponding to the order hanging message on top, and additionally marking a preset wind control hanging identifier on a position of the order corresponding to the order hanging message.
FIG. 5 is a schematic diagram of an interface including a second order list including orders arranged in order in an embodiment of the invention. The position of the order corresponding to the order hanging message in fig. 5 is marked with a preset wind control hanging identifier 501, and the order marked with the preset wind control hanging identifier 501 is set at the top.
In the embodiment of the application, the financial manager can check the order which is set on top and marked with the preset wind control suspension mark through the second order list, know that the current order is in the order suspension state, and can contact the personnel to be investigated according to the order suspension message to push the order to be continuously examined.
In some embodiments, the drape message may also be pushed to the financial manager terminal in the form of a message notification. FIG. 6 is a diagram of an interface including messaging notifications in an embodiment of the invention. In fig. 6, a hanging order message 601 is shown, and a financial manager can directly know that the current order is in a hanging order state through the pushed hanging order message, and can contact a person to be investigated according to the hanging order message to push the order to be continuously approved.
And S600, when receiving an instruction of the financial manager for selecting an order corresponding to the order control marked with the preset wind control suspension mark, the financial manager terminal displays a first interface, and a suspension list feedback control is displayed on the first interface.
In the embodiment of the application, the order corresponding order control marked with the preset wind control suspension identifier is set to be in a selectable state. If the finance manager terminal is a touch screen mobile terminal, the finance manager can touch the order control to finish the operation of selecting the order control. If the finance manager terminal is a computer terminal without a touch screen, the finance manager can place a cursor at a position corresponding to the order control by using a mouse, and press a confirmation button on the mouse to finish the operation of selecting the order control. Of course, the specific implementation manner of selecting the order control by the approver is not limited in the embodiment of the present application, and any manner of selecting the order control may be accepted.
In the embodiment of the application, when receiving an instruction of an order control corresponding to an order marked with a preset wind control suspension mark selected by a finance manager, the finance manager terminal jumps to a first interface, and a suspension order feedback control is displayed on the first interface. Illustratively, FIG. 7 is a first interface diagram in accordance with an embodiment of the present invention, in which a hanging sheet feedback control 701 is shown in FIG. 7.
In some embodiments, the suspend message includes a drape classification and a drape note. Also displayed on the first interface is hang-up reason content 702, which consists of hang-up category and hang-up remarks. In fig. 7, the hanging bills are classified as electric tones, and the hanging bill remarks are not contacted with lessees.
And S700, when receiving an instruction of the finance manager to select the list hanging feedback control, the finance manager terminal displays a second interface, wherein a feedback content text box and a submission control are displayed on the second interface, and the feedback content text box is used for receiving feedback content input by the finance manager.
In the embodiment of the application, after the financial manager checks the list hanging message, the financial manager can contact the personnel to be investigated to inquire the reason of the telephone of the non-approved personnel, and the reason of the telephone of the non-approved personnel is fed back to the terminal of the approved personnel through the feedback content text box and the submitting control.
The embodiment of the application provides a way that an external person can contact an approver, and the external person can be actively contacted with the approver through the feedback content text box and the submission control.
Illustratively, FIG. 8 is a second interface diagram in accordance with an embodiment of the present invention, in which a feedback content text box 801 and a submit control 802 are displayed in FIG. 8.
In some embodiments, a return control is also displayed on the second interface. When receiving an instruction of selecting the return control by the user, the interface jumps to the first interface. As shown in fig. 8, fig. 8 shows a return control 803.
In some embodiments, a dark-streak hint is displayed in the feedback content text box, illustratively, as shown in fig. 8, the dark-streak hint is "please output suspended feedback content, within 200 words. Note that: feedback is limited only once).
And S800, when receiving an instruction of the financial manager to select the submission control, the financial manager terminal sends the feedback content to the wind control server.
In the embodiment of the application, the user may input feedback content in the feedback content text box, the feedback content may be a reason that the approver does not contact the person to be investigated, the reason is input into the feedback content text box, and after the input is completed, the submission control is selected, and at this time, the feedback content is sent to the wind control server.
In some embodiments, if the approval person cancels the order at the approval person terminal after receiving the order hanging message, the submit control may still be selected, with a compatibility design.
In some embodiments, after receiving an instruction from the financial manager to select the submit control, the feedback content entered in the feedback content text box cannot be altered again, the feedback content being fed back only once.
In some embodiments, after receiving an instruction that the financial manager selects the submit control, a subsequent instruction is received that the financial manager selects the hang list feedback control on the first interface corresponding to the order that feedback content has been submitted to the approver terminal, at which point the second interface may be displayed, but the feedback content in the feedback content text box cannot be altered again, while the submit control cannot be selected.
In some embodiments, when an instruction of the financial manager selecting the order corresponding to the order control marked with the preset wind control suspension identifier is received, the clicking times of the submitted control are judged, and if the clicking times are zero times, a first interface including the order suspension feedback control is displayed. And if the clicking times are not zero, displaying a first interface which does not comprise the hanging list feedback control.
And S900, the wind control server sends the feedback content to the approver terminal.
In the embodiment of the application, after the approver terminal receives the feedback content sent by the wind control server, the approver can check the feedback content through the approver terminal, and further process the order according to the feedback content.
In some embodiments, the approver is subject to regulatory requirements for approval timeliness, and the wind control server also performs audit timeliness of the statistical order. Specifically, the step of counting the auditing time of the order comprises the following steps: the timing is started from the point where the order is distributed to the approver until the approver gives an authorized examination conclusion and stops timing. During the timer, the timer is paused when it is determined that the order can be suspended until a cancel suspension request is received, and the timer is continued. Wherein generation of the cancel suspension request is described in more detail below.
In the embodiment of the application, when the auditing aging of the order is determined, the time period in which the order is suspended can be removed, so that the problem that the rejection rate is increased due to the fact that the resting order influences the approval aging of approval personnel is avoided.
In some embodiments, the method further comprises: when receiving an approval passing instruction sent by an approver, the approver terminal sends a cancel list request to the wind control server, so that the wind control server sends a cancel list message to the financial manager terminal, and the financial manager terminal cancels the preset wind control suspension identification on the position of the order corresponding to the cancel list message when displaying the second order list.
In some embodiments, the approver terminal may further display a pass approval control, and the approver may implement sending the pass approval instruction by selecting the pass approval control.
In the embodiment of the application, after the approver checks the feedback content, the approver can continue to contact the investigation waiting staff which is not contacted by telephone before, and after the investigation waiting staff is contacted successfully, the credit giving approval result is given. If approval is determined to pass, a pass approval instruction may be sent to the approval personnel terminal. When the approval personnel terminal receives an approval passing instruction sent by the approval personnel, a cancel list request is sent to the wind control server, the wind control server sends a cancel list message to the financial manager terminal according to the cancel list request, and when the second order list is displayed on the financial manager terminal, a preset wind control suspension mark on the displayed order is canceled.
In some embodiments, the method further comprises: when receiving an approval refusing instruction sent by an approver, the approver terminal sends a cancel list request to the wind control server, so that the wind control server sends a cancel list message to the financial manager terminal, and the financial manager terminal cancels the preset wind control suspension identification on the position of the order corresponding to the cancel list message when displaying the second order list.
In the embodiment of the application, if the approval result of the authorization given by the censor is refusal approval, the preset wind control suspension identifier is marked on the order cancellation when the second order list is displayed by the financial manager terminal.
In the embodiment of the application, after the censoring personnel gives out the authorized examination and approval result, examination and approval conclusion contents are displayed at the position corresponding to the order on the second order list.
In the above scheme, a suspension control is arranged at a position corresponding to the order in the first order list, when the approver does not contact the person to be examined, the suspension control can be selected, so that the approver terminal sends a suspension order message to the financial manager terminal, the financial manager terminal adjusts the order ordering corresponding to the suspension order message in the second order list after receiving the suspension order message, and marks a preset wind control suspension mark at the position of the order, so that the financial manager can know that the order is in a suspension state currently through the financial manager terminal, and can execute the next operation according to the condition of the order, thereby promoting the order to be continuously examined and approved and improving the electric tuning timeliness.
It should be understood that the sequence number of each step in the foregoing embodiment does not mean that the execution sequence of each process should be determined by the function and the internal logic, and should not limit the implementation process of the embodiment of the present invention.
In an embodiment, an electric tuning device in a car financing and renting service is provided, where the electric tuning device in the car financing and renting service corresponds to the electric tuning method in the car financing and renting service in the above embodiment one by one.
Fig. 9 is a schematic structural diagram of an electric tuning device in an automobile financing and renting service according to an embodiment of the invention.
As shown in fig. 9, the electric tuning device in the automobile financing and renting service includes a generating unit 901 and a transmitting unit 902. The functional modules are described in detail as follows:
the generating unit 901 is configured to generate a suspension order request corresponding to the suspension control when receiving an instruction that the approver selects the suspension control;
a sending unit 902, configured to send the order placing request to a wind control server, so that the wind control server determines whether the order corresponding to the order placing request can be placed on an order; and if the order can be hung, sending an order hanging message to a financial manager terminal so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in a second order list when the second order list is displayed, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging message.
In some embodiments, the apparatus further comprises:
the feedback content receiving unit is used for receiving feedback content sent by the wind control server, wherein the source of the feedback content sent by the wind control server is a financial manager terminal.
In some embodiments, the apparatus further comprises:
and the transmission cancellation list request unit is used for transmitting a cancellation list request to the wind control server when receiving an approval passing instruction transmitted by an approval person, so that the wind control server transmits a cancellation list message to the financial manager terminal, and the financial manager terminal cancels a preset wind control suspension mark on the position of the order corresponding to the cancellation list message when displaying the second order list.
Fig. 10 is a schematic diagram of still another structure of an electric tuning device in an automobile financing and renting service according to an embodiment of the present invention.
As shown in fig. 10, the electric call device in the car financing lease service includes a received list request unit 1001, a determination unit 1002 and a send list message unit 1003. The functional modules are described in detail as follows:
the receiving list request unit 1001 is configured to receive a list request reported by the approver terminal;
a determining unit 1002, configured to determine whether the order corresponding to the order placing request can be placed on a list;
And the unit 1003 is configured to send a hanging order message to a financial manager terminal if the hanging order is possible, so that the financial manager terminal adjusts the order sequence corresponding to the hanging order message in the second order list when the second order list is displayed, and marks a preset wind control hanging identifier on the position of the order corresponding to the hanging order message.
Fig. 11 is a schematic diagram of still another structure of an electric tuning device in an automobile financing and renting service according to an embodiment of the present invention.
As shown in fig. 11, the electric tuning device in the automobile financing and renting service includes a receiving unit 1101 and a display unit 1102. The functional modules are described in detail as follows:
a receiving unit 1101, configured to receive a list hanging message sent by an air control server;
the display unit 1102 is configured to display the order hanging message, adjust an order sequence corresponding to the order hanging message in the second order list according to the order hanging message, and mark a preset wind control hanging identifier on a position of the order corresponding to the order hanging message.
In some embodiments, the apparatus further comprises:
the first interface unit is used for displaying a first interface when receiving an instruction of an order corresponding to an order control marked with the preset wind control suspension mark selected by a financial manager, and a suspension list feedback control is displayed on the first interface;
The second interface unit is used for displaying a second interface when receiving an instruction of selecting the list hanging feedback control by a finance manager, wherein a feedback content text box and a submission control are displayed on the second interface, and the feedback content text box is used for receiving feedback content input by the finance manager;
and the feedback content sending unit is used for sending the feedback content to the wind control server when receiving the instruction of the financial manager to select the submission control, so that the wind control server sends the feedback content to the approver terminal.
In some embodiments, the apparatus further comprises:
the unit is used for receiving the list canceling message sent by the wind control server;
and the canceling labeling unit is used for canceling a preset wind control suspension mark at the position of the order corresponding to the canceling list message when the second order list is displayed.
The invention provides an electric dispatching device in an automobile financing and renting service, wherein a suspension control is arranged at a position corresponding to an order displayed in a first order list, when an approver does not contact a person to be investigated, the suspension control can be selected to enable the approver terminal to send a suspension order message to a financial manager terminal, after receiving the suspension order message, the financial manager terminal adjusts the ordering of the order corresponding to the suspension order message in a second order list, and marks a preset wind control suspension mark at the position of the order, so that the financial manager can know that the order is suspended through the preset wind control suspension mark, and can contact the inquiring reason of the person to be investigated to push the credit approval to continue.
The specific limitation of the electric tuning device in the automobile financing and renting service can be referred to the limitation of the electric tuning method in the automobile financing and renting service hereinabove, and will not be repeated here. All or part of each module in the electric regulating device in the automobile financing and renting business can be realized by software, hardware and a combination thereof. The above modules may be embedded in hardware or may be independent of a processor in the computer device, or may be stored in software in a memory in the computer device, so that the processor may call and execute operations corresponding to the above modules.
In one embodiment, a computer device is provided, which may be a server, and the internal structure of which may be as shown in fig. 12. The computer device includes a processor, a memory, a network interface, and a database connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device includes non-volatile and/or volatile storage media and internal memory. The non-volatile storage medium stores an operating system, computer programs, and a database. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage media. The network interface of the computer device is for communicating with an external client via a network connection. The computer program, when executed by the processor, performs a function or step of an electrically tunable service side in a car financing rental business.
In one embodiment, a computer device is provided, which may be an electronic device, and the internal structure of which may be as shown in fig. 13. The computer device includes a processor, a memory, a network interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage media. The network interface of the computer device is for communicating with an external server via a network connection. The computer program, when executed by the processor, performs functions or steps on the electronic device side of a method for electrically tuning devices in a vehicle financing rental service
In one embodiment, a computer device is provided that includes a memory, a processor, and a computer program stored on the memory and executable on the processor, the processor executing the computer program to perform the steps of a method of electrically tuning in a car financing rental service.
In one embodiment, a computer readable storage medium having a computer program stored thereon, the computer program when executed by a processor implementing the steps of a method of electrically tuning in a car financing rental service is provided.
It should be noted that, the functions or steps that can be implemented by the computer readable storage medium or the computer device may correspond to the descriptions on the server side and the electronic device side in the foregoing method embodiments, and are not described herein for avoiding repetition.
Those skilled in the art will appreciate that implementing all or part of the above described methods may be accomplished by way of a computer program stored on a non-transitory computer readable storage medium, which when executed, may comprise the steps of the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in the various embodiments provided herein may include non-volatile and/or volatile memory. The nonvolatile memory can include Read Only Memory (ROM), programmable ROM (PROM), electrically Programmable ROM (EPROM), electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double Data Rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous Link DRAM (SLDRAM), memory bus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), among others.
It will be apparent to those skilled in the art that, for convenience and brevity of description, only the above-described division of the functional units and modules is illustrated, and in practical application, the above-described functional distribution may be performed by different functional units and modules according to needs, i.e. the internal structure of the apparatus is divided into different functional units or modules to perform all or part of the above-described functions.
The above embodiments are only for illustrating the technical solution of the present invention, and not for limiting the same; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present invention, and are intended to be included in the scope of the present invention.

Claims (10)

1. An electric adjustment method in an automobile financing and renting service is applied to an approval personnel terminal and is characterized in that the approval personnel terminal displays a first order list, the first order list comprises orders, and a suspension control is arranged at a position corresponding to the orders; the method comprises the following steps:
When receiving an instruction of an approver to select the suspension control, generating a suspension order request of an order corresponding to the suspension control;
sending the order hanging request to an air control server so that the air control server determines whether the order corresponding to the order hanging request can be ordered; and if the order can be hung, sending an order hanging message to a financial manager terminal so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in a second order list when the second order list is displayed, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging message.
2. The method as recited in claim 1, further comprising:
and receiving feedback content sent by the wind control server, wherein the source of the feedback content sent by the wind control server is a financial manager terminal.
3. The method as recited in claim 1, further comprising:
when an approval passing instruction sent by an approver is received, a cancel list request is sent to the wind control server, so that the wind control server sends a cancel list message to a financial manager terminal, and the financial manager terminal cancels a preset wind control suspension mark on the position of an order corresponding to the cancel list message when displaying the second order list.
4. An electric tuning method in an automobile financing and renting service is applied to a finance manager terminal and is characterized in that the finance manager terminal displays a second order list, and the second order list comprises orders; the method comprises the following steps:
receiving a list hanging message sent by a wind control server;
and when a second order list is displayed, adjusting the order sequence corresponding to the hanging order message in the second order list, and marking a preset wind control hanging identifier on the position of the order corresponding to the hanging order message.
5. The method as recited in claim 4, further comprising:
when receiving an instruction of a financial manager for selecting an order corresponding to an order control marked with the preset wind control suspension mark, displaying a first interface, wherein a suspension order feedback control is displayed on the first interface;
when receiving an instruction that the finance manager selects the list hanging feedback control, displaying a second interface, wherein a feedback content text box and a submission control are displayed on the second interface, and the feedback content text box is used for receiving feedback content input by the finance manager;
and when receiving an instruction that the financial manager selects the submission control, sending the feedback content to a wind control server so that the wind control server sends the feedback content to an approver terminal.
6. The method as recited in claim 4, further comprising:
receiving a list canceling message sent by the wind control server;
and canceling a preset wind control suspension mark on the position of the order corresponding to the order canceling message when the second order list is displayed.
7. An electric tuning device in a car financing and renting service, comprising:
the generation unit is used for generating a hanging order request of an order corresponding to the hanging control when receiving an instruction that the approver selects the hanging control;
the sending unit is used for sending the order hanging request to the wind control server so that the wind control server can determine whether the order corresponding to the order hanging request can be ordered; and if the order can be hung, sending an order hanging message to a financial manager terminal so that the financial manager terminal adjusts the order ordering corresponding to the order hanging message in a second order list when the second order list is displayed, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging message.
8. An electric tuning device in a car financing and renting service, comprising:
the receiving unit is used for receiving the list hanging message sent by the wind control server;
The display unit is used for displaying the order hanging information, adjusting the order sequence corresponding to the order hanging information in the second order list according to the order hanging information, and marking a preset wind control hanging identifier on the position of the order corresponding to the order hanging information.
9. A computer device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, characterized in that the processor, when executing the computer program, implements the steps of the electric tuning method in a car financing rental service as claimed in any one of claims 1 to 3.
10. A computer readable storage medium storing a computer program, wherein the computer program when executed by a processor performs the steps of the electric tuning method in the car financing rental service of any one of claims 1 to 3.
CN202311451984.0A 2023-11-02 2023-11-02 Electric tuning method, device, equipment and medium in automobile financing and renting business Pending CN117314597A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202311451984.0A CN117314597A (en) 2023-11-02 2023-11-02 Electric tuning method, device, equipment and medium in automobile financing and renting business

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202311451984.0A CN117314597A (en) 2023-11-02 2023-11-02 Electric tuning method, device, equipment and medium in automobile financing and renting business

Publications (1)

Publication Number Publication Date
CN117314597A true CN117314597A (en) 2023-12-29

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Family Applications (1)

Application Number Title Priority Date Filing Date
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Country Status (1)

Country Link
CN (1) CN117314597A (en)

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