CN117273396B - Nursing staff scheduling method and system based on patient satisfaction - Google Patents
Nursing staff scheduling method and system based on patient satisfaction Download PDFInfo
- Publication number
- CN117273396B CN117273396B CN202311532838.0A CN202311532838A CN117273396B CN 117273396 B CN117273396 B CN 117273396B CN 202311532838 A CN202311532838 A CN 202311532838A CN 117273396 B CN117273396 B CN 117273396B
- Authority
- CN
- China
- Prior art keywords
- nursing
- patient
- personnel
- information
- value
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 230000000474 nursing effect Effects 0.000 title claims abstract description 204
- 238000000034 method Methods 0.000 title claims abstract description 31
- 238000012216 screening Methods 0.000 claims description 15
- 238000004458 analytical method Methods 0.000 claims description 9
- 230000011218 segmentation Effects 0.000 claims description 4
- 238000011156 evaluation Methods 0.000 description 7
- 238000004364 calculation method Methods 0.000 description 2
- 230000032683 aging Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000007405 data analysis Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 239000002245 particle Substances 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
- G06Q10/063118—Staff planning in a project environment
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- General Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Health & Medical Sciences (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- Tourism & Hospitality (AREA)
- Development Economics (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Game Theory and Decision Science (AREA)
- Physics & Mathematics (AREA)
- Educational Administration (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Marketing (AREA)
- Biomedical Technology (AREA)
- Epidemiology (AREA)
- General Health & Medical Sciences (AREA)
- Medical Informatics (AREA)
- Primary Health Care (AREA)
- Public Health (AREA)
- Medical Treatment And Welfare Office Work (AREA)
- Accommodation For Nursing Or Treatment Tables (AREA)
Abstract
The invention discloses a nursing staff scheduling method and system based on patient satisfaction, which relate to the technical field of nursing staff scheduling and solve the technical problem that the nursing experience of a patient is poor because reasonable scheduling cannot be carried out according to the actual condition of the patient.
Description
Technical Field
The invention relates to the technical field of nursing staff scheduling, in particular to a nursing staff scheduling method and system based on patient satisfaction.
Background
As the aging degree of the population continues to deepen, the demand of the aged for the service quality of the aged will also continue to grow, and the nursing staff scheduling is an important ring of community home-based service, so that the service quality of the aged service center is improved, and the satisfaction degree of the aged is improved.
The method according to the patent application CN202210576803.6 is shown to comprise: responding to a service request signal initiated by the elderly, and acquiring service demand information of the corresponding elderly; constructing a satisfaction function conforming to the actual demands of the elderly according to a service time window provided by the collected demand service information; constructing a nursing staff scheduling model based on the satisfaction function meeting the actual demands of the old; solving the nursing staff scheduling model based on the improved mixed particle swarm algorithm to obtain a corresponding nursing staff scheduling scheme; the caregivers dispatch protocol is sent to each caregivers' end. Compared with the existing nursing staff scheduling method, the nursing staff scheduling method has the advantages that the number of nursing staff needed for obtaining the scheduling scheme is smaller, and the total distance is shorter.
Part of the existing nursing staff dispatching system is used for dispatching nursing staff, dispatching of nursing staff is achieved through data analysis of the nursing staff, the dispatching method cannot be well attached to the actual situation of a patient to conduct dispatching, on one hand, experience of the patient in a nursing process is reduced, and on the other hand, trouble in the nursing process is easily caused for nursing staff without abundant experience.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides a nursing staff scheduling method and system based on patient satisfaction, which solve the problem that the patient nursing experience is poor because reasonable scheduling cannot be carried out according to the actual situation of the patient.
In order to achieve the above purpose, the invention is realized by the following technical scheme: a patient satisfaction based caregivers dispatch system comprising:
the basic information acquisition end is used for acquiring basic information of a target object and transmitting the basic information to the personnel information calculation center, wherein the target object comprises: patient and caregivers, the basic information includes: time of care and number of care.
The personnel information calculation center is used for acquiring and analyzing basic information of the target object, comprehensively analyzing the basic information of the nursing personnel by combining the storage data transmitted by the data storage center to obtain the nursing value of the nursing personnel, simultaneously integrating and generating nursing information, simultaneously transmitting the nursing information to the dispatching matching processing center, and integrating and analyzing to obtain the nursing information in the following specific modes:
s1: all caregivers are obtained, marked and recorded as i, i=1, 2, … and j, j is expressed as a numerical value, such as j=20 or j=25, and the numerical values are obtained according to actual conditions, d and n are all numerical values according to actual conditions, the nursing time of the caregivers is obtained and recorded as Ti, and nursing times are recorded as Ci and single nursing scoring values as Fi; the stored data includes the data of the patient's score value after nursing the patient by the nursing staff, wherein the score value is recorded in a form of full-score of five, the score of each item is obtained, and the final average score is calculated to obtain the single score value of the nursing staff.
S2: then calculating the average scoring value corresponding to the nursing times Ci as Fip, and substituting the nursing time Ti, the nursing times Ci and the average scoring value Fip into a formulaCalculating a nursing value Hi of a nursing staff, wherein a1, a2 and a3 are all preset proportion coefficients, specific numerical values are set by an operator, e is a natural constant, and the value of e in the application is 2.71;
s3: and sorting the calculated nursing staff nursing values Hi from large to small to generate corresponding sorting information, calculating the average value of the nursing staff nursing values Hi as Hp, screening nursing staff corresponding to Hi not less than Hp, and simultaneously marking the nursing staff as personnel to be dispatched and with the label of y, wherein y=1, 2, … and n, and generating corresponding nursing information. It should be noted here that, in the process of sorting the same care values, if the same care values occur, the same care values are sorted according to the care time, specifically, the longest care time is sorted preferentially, and the sorting is sequentially performed according to the care time.
The scheduling matching processing center is used for acquiring the transmitted nursing information and comprehensively analyzing the patient information transmitted by the data storage center, carrying out proper target object scheduling according to the age of the patient in the patient information, comprehensively analyzing the nursing condition in the patient information to generate corresponding scheduling information, simultaneously transmitting the scheduling information to the information output end, and generating the scheduling information in the following specific mode:
p1: acquiring nursing data transmitted by a data storage center, wherein the nursing data comprises: a nursing record of a nursing staff is obtained at the same time, the maximum value of the patient age and the minimum value of the patient age in the nursing record of the nursing staff i are obtained, then the average value of the sum of the maximum value of the patient age and the minimum value of the patient age is calculated and taken as a boundary point value, the average value of the sum of the minimum value of the patient age and the boundary point value is calculated and taken as a first division point value, and the average value of the sum of the maximum value of the patient age and the boundary point value is calculated and taken as a second division point value;
p2: taking the patient age between the minimum value of the patient age and the first division point value as an A age group, taking the patient age between the first division point value and the boundary point value as a B age group, taking the patient age between the boundary point value and the second division point value as a C age group, taking the patient age between the second division point value and the maximum value of the patient age as a D age group, and taking the age classification group as g, wherein g= A, B, C and D;
p3: and then acquiring nursing values corresponding to different age segments of the personnel y to be scheduled as Hyg, wherein the calculation mode of the nursing values of the different age segments is the same as the mode of calculating the whole nursing value, and simultaneously acquiring patient information and judging whether secondary nursing exists for the personnel y to be scheduled, if so, marking the corresponding personnel to be scheduled as secondary analysts, otherwise, not performing any processing and generating a signal to be scheduled, and then analyzing the secondary analysts in the specific analysis mode that:
the method comprises the steps of obtaining an evaluation value of a secondary analyzer based on a patient, recording the evaluation value as R, simultaneously comparing the evaluation value with a preset value YS, generating corresponding scheduling information if R is larger than or equal to YS and the secondary analyzer is satisfied based on nursing of the patient, otherwise, marking the secondary analyzer as a eliminating person if R is smaller than YS and the secondary analyzer is not satisfied based on nursing of the patient, and transmitting corresponding information to an information output end;
p4: the scheduling signals are obtained and analyzed, the patient is analyzed to generate corresponding scheduling information by integrating the nursing values of different ages corresponding to the personnel y to be scheduled, and the specific analysis mode is as follows:
p41: the age of the patient is acquired based on the patient information, and meanwhile, the personnel to be scheduled are matched according to the age of the patient, and the specific matching mode is as follows: the method comprises the steps of obtaining nursing values of people to be scheduled of corresponding ages, sorting the nursing values according to the sizes from large to small, calculating average values of the nursing values of the people to be scheduled of corresponding ages, screening out people to be scheduled corresponding to the nursing average values, and recording the people to be scheduled as schedulable people x, wherein x=1, 2, … and d;
p42: then acquiring the nursing condition of the patient based on the patient information, simultaneously acquiring the frequency record of the same nursing condition of the schedulable personnel x as Cx, acquiring a single nursing value corresponding to the frequency of the same nursing condition, comprehensively calculating Cx to acquire the scheduling value record of the schedulable personnel x as Dx, and then acquiring the schedulable personnel with the maximum scheduling value Dx;
p43: and when the schedulable personnel have singleness, directly generating corresponding scheduling information, otherwise, when the schedulable personnel are non-singleness, acquiring the nursing time of the schedulable personnel, and screening the schedulable personnel with the longest nursing time to generate corresponding scheduling information.
The information output end is used for acquiring the transmitted scheduling information and displaying the scheduling information to an operator through the display equipment.
The invention provides a nursing staff scheduling method and system based on patient satisfaction. Compared with the prior art, the method has the following beneficial effects:
according to the invention, the nursing value of the nursing staff is calculated according to the self data of the nursing staff, the nursing staff with higher quality is screened out according to the overall nursing mean value for dispatching, then the nursing value of the nursing staff corresponding to the age bracket is reasonably matched according to the condition of the patient, the comprehensive evaluation of the satisfaction degree of the patient is combined in the process, so that the experience of the patient in the nursing process can be improved, and finally the corresponding dispatching staff is assisted and determined according to the nursing time, so that the actual condition of the patient is attached, the rich working experience of the nursing staff is ensured, the nursing experience of the patient is further improved, and the trouble of nursing caused by insufficient experience can be avoided.
Drawings
FIG. 1 is a flow chart of a system of the present invention;
FIG. 2 is a flow chart of the method of the present invention.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present invention, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Referring to fig. 1, the present application provides a patient satisfaction based caregivers dispatch system comprising:
the basic information acquisition end is used for acquiring basic information of a target object and transmitting the basic information to the personnel information calculation center, wherein the target object comprises: patient and caregivers, the basic information includes: time of care and number of care.
The personnel information calculation center is used for acquiring and analyzing basic information of the target object, comprehensively analyzing the basic information of the nursing personnel by combining the storage data transmitted by the data storage center to obtain the nursing value of the nursing personnel, simultaneously integrating and generating nursing information, simultaneously transmitting the nursing information to the dispatching matching processing center, and integrating and analyzing to obtain the nursing information in the following specific modes:
s1: all caregivers are acquired and marked as i, i=1, 2, … and j, then the nursing time of the caregivers is acquired and marked as Ti, the nursing number is marked as Ci and the single nursing scoring value is marked as Fi; the stored data includes the data of the patient's score value after nursing the patient by the nursing staff, wherein the score value is recorded in a form of full-score of five, the score of each item is obtained, and the final average score is calculated to obtain the single score value of the nursing staff.
S2: then calculating the average scoring value corresponding to the nursing times Ci as Fip, and substituting the nursing time Ti, the nursing times Ci and the average scoring value Fip into a formulaCalculating a nursing value Hi of a nursing staff, wherein a1, a2 and a3 are all preset proportion coefficients, the specific numerical values are set by an operator, e is a natural constant, and e takes a value of 2.71;
s3: and sorting the calculated nursing staff nursing values Hi from large to small to generate corresponding sorting information, calculating the average value of the nursing staff nursing values Hi as Hp, screening nursing staff corresponding to Hi not less than Hp, and simultaneously marking the nursing staff as personnel to be dispatched and with the label of y, wherein y=1, 2, … and n, and generating corresponding nursing information. It should be noted here that, in the process of sorting the same care values, if the same care values occur, the same care values are sorted according to the care time, specifically, the longest care time is sorted preferentially, and the sorting is sequentially performed according to the care time.
The scheduling matching processing center is used for acquiring the transmitted nursing information and comprehensively analyzing the patient information transmitted by the data storage center, carrying out proper target object scheduling according to the age of the patient in the patient information, comprehensively analyzing the nursing condition in the patient information to generate corresponding scheduling information, simultaneously transmitting the scheduling information to the information output end, and generating the scheduling information in the following specific mode:
p1: acquiring nursing data transmitted by a data storage center, wherein the nursing data comprises: a nursing record of a nursing staff is obtained at the same time, the maximum value of the patient age and the minimum value of the patient age in the nursing record of the nursing staff i are obtained, then the average value of the sum of the maximum value of the patient age and the minimum value of the patient age is calculated and taken as a boundary point value, the average value of the sum of the minimum value of the patient age and the boundary point value is calculated and taken as a first division point value, and the average value of the sum of the maximum value of the patient age and the boundary point value is calculated and taken as a second division point value;
in combination with the actual situation analysis, the maximum value is 80, the minimum value is 15, and the average value of the sum of the maximum value and the minimum value is 47.5, so that 47.5 is taken as a boundary point value, the average value of the sum of 47.5 and 15 is calculated to be 31.25 and taken as a first segmentation point value, and the average value of the sum of 80 and 47.5 is calculated to be 63.75 and taken as a second segmentation point value.
P2: taking the patient age between the minimum value of the patient age and the first division point value as an A age group, taking the patient age between the first division point value and the boundary point value as a B age group, taking the patient age between the boundary point value and the second division point value as a C age group, taking the patient age between the second division point value and the maximum value of the patient age as a D age group, and taking the age classification group as g, wherein g= A, B, C and D;
p3: and then acquiring nursing values corresponding to different age segments of the personnel y to be scheduled as Hyg, wherein the calculation mode of the nursing values of the different age segments is the same as the mode of calculating the whole nursing value, and simultaneously acquiring patient information and judging whether secondary nursing exists for the personnel y to be scheduled, if so, marking the corresponding personnel to be scheduled as secondary analysts, otherwise, not performing any processing and generating a signal to be scheduled, and then analyzing the secondary analysts in the specific analysis mode that:
the method comprises the steps of obtaining an evaluation value of a secondary analyzer based on a patient, recording the evaluation value as R, simultaneously comparing the evaluation value with a preset value YS, generating corresponding scheduling information if R is larger than or equal to YS and the secondary analyzer is satisfied based on nursing of the patient, otherwise, marking the secondary analyzer as a eliminating person if R is smaller than YS and the secondary analyzer is not satisfied based on nursing of the patient, and transmitting corresponding information to an information output end;
p4: the scheduling signals are obtained and analyzed, the patient is analyzed to generate corresponding scheduling information by integrating the nursing values of different ages corresponding to the personnel y to be scheduled, and the specific analysis mode is as follows:
p41: the age of the patient is acquired based on the patient information, and meanwhile, the personnel to be scheduled are matched according to the age of the patient, and the specific matching mode is as follows: the method comprises the steps of obtaining nursing values of people to be scheduled of corresponding ages, sorting the nursing values according to the sizes from large to small, calculating average values of the nursing values of the people to be scheduled of corresponding ages, screening out people to be scheduled corresponding to the nursing average values, and recording the people to be scheduled as schedulable people x, wherein x=1, 2, … and d;
p42: then acquiring the nursing condition of the patient based on the patient information, simultaneously acquiring the frequency record of the same nursing condition of the schedulable personnel x as Cx, acquiring a single nursing value corresponding to the frequency of the same nursing condition, comprehensively calculating Cx to acquire the scheduling value record of the schedulable personnel x as Dx, and then acquiring the schedulable personnel with the maximum scheduling value Dx;
p43: and when the schedulable personnel have singleness, directly generating corresponding scheduling information, otherwise, when the schedulable personnel are non-singleness, acquiring the nursing time of the schedulable personnel, and screening the schedulable personnel with the longest nursing time to generate corresponding scheduling information.
The information output end is used for acquiring the transmitted scheduling information and displaying the scheduling information to an operator through the display equipment.
Specifically, in the present specification, e is a natural constant, and the value of e is 2.71, d, j and n are all numerical values, and the specific numerical value is a value according to the actual situation.
Referring to fig. 2, a patient satisfaction based caregivers scheduling method specifically comprises the following steps:
step one: calculating a nursing value of the nursing staff according to the nursing time, the nursing times and the single nursing scoring value of the nursing staff, and screening out the staff to be scheduled according to the nursing mean value;
step two: the method comprises the steps of obtaining personnel to be scheduled, carrying out different age bracket segmentation treatment on nursing ages according to corresponding nursing records of the personnel to be scheduled, and simultaneously calculating nursing values corresponding to different age brackets;
step three: acquiring the age of a patient, matching the age with the nursing age of the personnel to be scheduled, and screening according to the nursing value of the personnel to be scheduled to obtain schedulable personnel;
step four: and finally, screening and matching schedulable personnel according to the nursing condition of the patient and generating corresponding scheduling information.
And all that is not described in detail in this specification is well known to those skilled in the art.
The above embodiments are only for illustrating the technical method of the present invention and not for limiting the same, and it should be understood by those skilled in the art that the technical method of the present invention may be modified or substituted without departing from the spirit and scope of the technical method of the present invention.
Claims (4)
1. A patient satisfaction based caregivers dispatch system comprising:
the basic information acquisition end is used for acquiring basic information of a target object and transmitting the basic information to the personnel information calculation center, wherein the target object comprises: patient and caregivers, the basic information includes: nursing time and nursing times;
the personnel information computing center is used for acquiring and analyzing basic information of a target object, comprehensively analyzing the basic information of a nursing personnel and combining the storage data transmitted by the data storage center to obtain the nursing value of the nursing personnel, simultaneously integrating and generating nursing information, and simultaneously transmitting the nursing information to the dispatching matching processing center, wherein the specific mode of integrating and analyzing the nursing information by the personnel information computing center is as follows:
s1: all caregivers are acquired and marked as i, i=1, 2, … and j, then the nursing time of the caregivers is acquired and marked as Ti, the nursing number is marked as Ci and the single nursing scoring value is marked as Fi;
s2: then calculate the nursing timesThe average scoring value corresponding to the number Ci is recorded as Fip, and the nursing time Ti, the nursing times Ci and the average scoring value Fip are substituted into the formulaCalculating a nursing value Hi of a nursing staff, wherein a1, a2 and a3 are preset proportion coefficients, and specific values are set by an operator;
s3: sorting the calculated nursing values Hi of the nursing staff from large to small to generate corresponding sorting information, calculating the average value of the nursing values Hi of the nursing staff to be Hp, screening the nursing staff corresponding to the Hi not less than Hp, and simultaneously marking the nursing staff as the personnel to be dispatched and the label as y, wherein y=1, 2, … and n, and generating corresponding nursing information;
the scheduling matching processing center is used for acquiring the transmitted nursing information and comprehensively analyzing the patient information transmitted by the data storage center, carrying out proper target object scheduling according to the age of the patient in the patient information, comprehensively analyzing the nursing condition in the patient information to generate corresponding scheduling information, and simultaneously transmitting the scheduling information to the information output end, wherein the specific mode for generating the scheduling information by the scheduling matching processing center is as follows:
p1: acquiring nursing data transmitted by a data storage center, wherein the nursing data comprises: a nursing record of a nursing staff is obtained at the same time, the maximum value of the patient age and the minimum value of the patient age in the nursing record of the nursing staff i are obtained, then the average value of the sum of the maximum value of the patient age and the minimum value of the patient age is calculated and taken as a boundary point value, the average value of the sum of the minimum value of the patient age and the boundary point value is calculated and taken as a first division point value, and the average value of the sum of the maximum value of the patient age and the boundary point value is calculated and taken as a second division point value;
p2: taking the patient age between the minimum value of the patient age and the first division point value as an A age group, taking the patient age between the first division point value and the boundary point value as a B age group, taking the patient age between the boundary point value and the second division point value as a C age group, taking the patient age between the second division point value and the maximum value of the patient age as a D age group, and taking the age classification group as g, wherein g= A, B, C and D;
p3: secondly, acquiring nursing values corresponding to different age segments of the personnel y to be scheduled as Hyg, acquiring patient information and judging whether secondary nursing exists in the personnel y to be scheduled, if so, marking the corresponding personnel to be scheduled as secondary analysts, otherwise, not performing any processing and generating a signal to be scheduled, and then analyzing the secondary analysts;
p4: acquiring and analyzing the scheduling signals, and analyzing patients to generate corresponding scheduling information by integrating different age care values corresponding to the personnel y to be scheduled;
the information output end is used for acquiring the transmitted scheduling information and displaying the scheduling information to an operator through the display equipment.
2. The patient satisfaction based caregivers dispatch system of claim 1, wherein the specific analysis method in P3 is:
and if R < YS, the secondary analysis personnel is not satisfied with the nursing of the patient, the secondary analysis personnel is marked as a eliminating personnel, and the corresponding information is transmitted to an information output end.
3. The patient satisfaction based caregivers dispatch system of claim 1, wherein the specific analysis method in P4 is:
p41: the age of the patient is acquired based on the patient information, and meanwhile, the personnel to be scheduled are matched according to the age of the patient, and the specific matching mode is as follows: the method comprises the steps of obtaining nursing values of people to be scheduled of corresponding ages, sorting the nursing values according to the sizes from large to small, calculating average values of the nursing values of the people to be scheduled of corresponding ages, screening out people to be scheduled corresponding to the nursing average values, and recording the people to be scheduled as schedulable people x, wherein x=1, 2, … and d;
p42: then acquiring the nursing condition of the patient based on the patient information, simultaneously acquiring the frequency record of the same nursing condition of the schedulable personnel x as Cx, acquiring a single nursing value corresponding to the frequency of the same nursing condition, comprehensively calculating Cx to acquire the scheduling value record of the schedulable personnel x as Dx, and then acquiring the schedulable personnel with the maximum scheduling value Dx;
p43: and when the schedulable personnel have singleness, directly generating corresponding scheduling information, otherwise, when the schedulable personnel are non-singleness, acquiring the nursing time of the schedulable personnel, and screening the schedulable personnel with the longest nursing time to generate corresponding scheduling information.
4. A scheduling method applied to a patient satisfaction based caregivers scheduling system according to any one of claims 1-3, characterized in that the method comprises the steps of:
step one: calculating a nursing value of the nursing staff according to the nursing time, the nursing times and the single nursing scoring value of the nursing staff, and screening out the staff to be scheduled according to the nursing mean value;
step two: the method comprises the steps of obtaining personnel to be scheduled, carrying out different age bracket segmentation treatment on nursing ages according to corresponding nursing records of the personnel to be scheduled, and simultaneously calculating nursing values corresponding to different age brackets;
step three: acquiring the age of a patient, matching the age with the nursing age of the personnel to be scheduled, and screening according to the nursing value of the personnel to be scheduled to obtain schedulable personnel;
step four: and finally, screening and matching schedulable personnel according to the nursing condition of the patient and generating corresponding scheduling information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311532838.0A CN117273396B (en) | 2023-11-17 | 2023-11-17 | Nursing staff scheduling method and system based on patient satisfaction |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311532838.0A CN117273396B (en) | 2023-11-17 | 2023-11-17 | Nursing staff scheduling method and system based on patient satisfaction |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN117273396A CN117273396A (en) | 2023-12-22 |
| CN117273396B true CN117273396B (en) | 2024-01-23 |
Family
ID=89201146
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202311532838.0A Active CN117273396B (en) | 2023-11-17 | 2023-11-17 | Nursing staff scheduling method and system based on patient satisfaction |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN117273396B (en) |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107278304A (en) * | 2015-02-27 | 2017-10-20 | 皇家飞利浦有限公司 | The system that health care reservation is dispatched for failing to keep an appointment probability based on patient |
| CN108876108A (en) * | 2018-05-17 | 2018-11-23 | 浙江工业大学 | A kind of task schedule optimization method based on Hospital Logistic delivery system |
| CN114093482A (en) * | 2021-11-19 | 2022-02-25 | 中南大学湘雅医院 | Mobile diagnosis and treatment oriented medical care patient matching method and system |
| KR102394950B1 (en) * | 2021-10-05 | 2022-05-09 | 주식회사 에이치엠씨네트웍스 | Method and apparatus for scheduling the work of a caregiver |
| CN114997625A (en) * | 2022-05-25 | 2022-09-02 | 合肥工业大学 | Nursing staff scheduling method and system based on elderly satisfaction |
-
2023
- 2023-11-17 CN CN202311532838.0A patent/CN117273396B/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107278304A (en) * | 2015-02-27 | 2017-10-20 | 皇家飞利浦有限公司 | The system that health care reservation is dispatched for failing to keep an appointment probability based on patient |
| CN108876108A (en) * | 2018-05-17 | 2018-11-23 | 浙江工业大学 | A kind of task schedule optimization method based on Hospital Logistic delivery system |
| KR102394950B1 (en) * | 2021-10-05 | 2022-05-09 | 주식회사 에이치엠씨네트웍스 | Method and apparatus for scheduling the work of a caregiver |
| CN114093482A (en) * | 2021-11-19 | 2022-02-25 | 中南大学湘雅医院 | Mobile diagnosis and treatment oriented medical care patient matching method and system |
| CN114997625A (en) * | 2022-05-25 | 2022-09-02 | 合肥工业大学 | Nursing staff scheduling method and system based on elderly satisfaction |
Non-Patent Citations (3)
| Title |
|---|
| 优化门诊护理分诊流程对分诊准确率及患者满意度的影响;吴秀文;;中国继续医学教育(第28期);194-197 * |
| 基于患者门户系统建立的个人电子健康记录和慢性病管理平台对高血压患者自我管理能力、生活质量的影响;温方圆;杜光会;田丰;周凤玲;赵小娟;;实用医院临床杂志(第5期);143-147 * |
| 护士对住院患儿家属的护理支持及家属满意度调查;周凤玲;辜平;苏旭;龚春桃;刘衍琴;护理学杂志(第5期);11-13 * |
Also Published As
| Publication number | Publication date |
|---|---|
| CN117273396A (en) | 2023-12-22 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| JP2021504816A (en) | Bone age evaluation and height prediction model, its system and its prediction method | |
| EP4064229A1 (en) | Artificial intelligence-based difficult airway evaluation method and device | |
| CN110495872A (en) | Ecg analysis method, apparatus, equipment and medium based on picture and heart-beat messages | |
| CN114566282B (en) | Treatment decision system based on echocardiogram detection report | |
| CN113139977B (en) | Mouth cavity curve image wisdom tooth segmentation method based on YOLO and U-Net | |
| CN115185936B (en) | Medical clinical data quality analysis system based on big data | |
| CN113889252B (en) | Remote internet big data intelligent medical system based on vital sign big data clustering core algorithm and block chain | |
| CN111598868B (en) | Lung ultrasonic image identification method and system | |
| CN112862749A (en) | Automatic identification method for bone age image after digital processing | |
| CN114926396B (en) | Mental disorder magnetic resonance image preliminary screening model construction method | |
| CN112201336A (en) | Remote consultation system and method based on AI diagnosis | |
| CN110718301B (en) | Alzheimer's disease auxiliary diagnosis device and method based on dynamic brain function network | |
| CN116503548A (en) | Tooth and alveolar bone image segmentation and reconstruction method and system | |
| CN112200238A (en) | Hard rock tension-shear fracture identification method and device based on sound characteristics | |
| CN117273396B (en) | Nursing staff scheduling method and system based on patient satisfaction | |
| US20210019656A1 (en) | Information processing device, information processing method, and computer program | |
| CN116313021B (en) | Medical treatment management system and method for hospital | |
| CN106073823A (en) | A kind of intelligent medical supersonic image processing equipment, system and method | |
| CN109918544A (en) | Occupational crime social relation network intelligent analysis method and system based on rough set | |
| CN109376635B (en) | A kind of nursing quality checking system and security incident report method | |
| CN205913361U (en) | Intelligent medical supersound image processing facility | |
| CN112016350A (en) | Dining satisfaction evaluation method and device and storage medium | |
| CN112766098B (en) | Behavior efficiency improving method based on behavior perception | |
| CN115393353B (en) | Medical image data quality monitoring and management method and system | |
| CN116663983B (en) | Comprehensive law enforcement management evaluation system and method |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |