CN117236926A - Maintenance provider platform for maintenance of industrial equipment - Google Patents
Maintenance provider platform for maintenance of industrial equipment Download PDFInfo
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- CN117236926A CN117236926A CN202311208590.2A CN202311208590A CN117236926A CN 117236926 A CN117236926 A CN 117236926A CN 202311208590 A CN202311208590 A CN 202311208590A CN 117236926 A CN117236926 A CN 117236926A
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Abstract
The application discloses a maintenance provider platform for maintenance of industrial equipment, which is provided with a maintenance provider unit, a factory unit, a system interface unit and a system background, wherein the maintenance provider is taken as a main service object, any maintenance provider login platform establishment department and personnel, role establishment, role allocation for users, new invitation clients, equipment information introduction, warehouse and spare part inventory creation, new engineer file establishment or maintenance knowledge uploading are provided; and based on the association between the platform and mass factories, the maintenance order request of the additional visual interface is forwarded, and the distribution, flow monitoring and settlement of the maintenance work orders are carried out. The platform is applied, and is beneficial to standardization of maintenance process in the field of equipment maintenance; the response time and the ineffective flow time are reduced. And the data driving service is utilized, so that the maintenance provider can master the running condition of the equipment at any time, the running trend of the maintenance equipment can be obtained in advance, and the preparation time of maintenance is reduced.
Description
Technical Field
The application relates to an Internet application technology, in particular to a maintenance platform for maintenance of industrial equipment.
Background
With the continuous maturation and performance rise of the software and hardware technologies related to the Internet and cloud computing, more and more production and life enjoy benefits brought by the network era. The method has the advantage that the attractive body feeling is improved from the aspects of production efficiency, product logistics aging, information acquisition in common people's clothing and eating houses and the like.
For factories of various scales, in order to improve the quality and the large-scale yield of products, a large amount of production equipment is purchased and an efficient and unified industrial production line is constructed. However, in the long-term use construction of industrial equipment, partial malfunction or abnormal shutdown occurs due to the difference in loss in different processes, and the whole production line cannot be put into production. Therefore, factories establish more or less maintenance systems for industrial equipment, which are otherwise prevented. The early stage is responsible for the engineering department of the factory or the maintenance team, takes the participation of the person as the main part, and after new equipment enters the factory, the person needs to be assigned to the factory to learn and train, and after the person is familiar with the equipment, a special maintenance team can be formed. However, as the complexity of industrial equipment is gradually increased and the integration level of multiple functions is higher, the difficulty of learning and lifting of maintenance teams is increased, and the production requirements of factories cannot be met. From this, professional maintenance companies gradually appear, replacing engineering departments or maintenance teams; the problems are found through the modes of dispatching engineers to carry out on-site inspection, detecting instruments and meters and the like, and maintenance service with higher accuracy is provided. In the future development trend, the industrial equipment data is accessed into a unified platform for analysis and early warning by taking business networking and big data as cores and supporting and assisting AI analysis data; the maintenance of facility equipment is more specialized and intelligent, and higher requirements are also put forward on equipment maintenance providers.
Currently, various equipment management platforms mainly used for service equipment exist for performing equipment account, state monitoring, life cycle management, maintenance record and the like, and statistical analysis is performed as required. Various ERP systems and MES systems mainly used for service enterprises are also available, and the ERP systems and MES systems comprise production management, material management, task monitoring, equipment management, energy consumption management, quality management, cost management, performance management and the like. The main service objects of the existing platforms are enterprises and various devices thereof, but the actual service enterprises provide maintenance service for the devices, and the maintenance providers do not have a platform special for the maintenance provider service. On the basis, each maintenance provider has own demands on aspects of personnel management, maintenance equipment management, spare parts required for maintenance, maintenance planning, automatic dispatch of work orders, standardization of maintenance and the like, but the existing platform has weak functions on the service contents. When equipment fails and maintenance providers are required to quickly repair, related dispatch flows Cheng Suosui need to span several sets of systems, so that the maintenance time consumption is increased. Further, the maintenance provider needs to be able to know the state and maintenance condition of the equipment responsible for maintenance in real time so as to be able to better serve its clients. However, most of the existing systems are deployed on the client internal server, the resource utilization rate is low, the serviceable objects are single, the use cost is high, and the authority difficulty of the maintenance provider for obtaining the equipment information is large.
Disclosure of Invention
The application aims to provide a maintenance provider platform for maintenance of industrial equipment, and fills the gap of a platform taking maintenance provider as a main service object.
The technical solution for achieving the above purpose is that an industrial equipment maintenance oriented maintenance platform is constructed based on the internet of things and is provided with a plurality of factories and maintenance users in an injection mode, and is characterized by comprising the following steps:
the maintenance provider unit is used for any maintenance provider to log in a platform to create departments and personnel, create roles and allocate roles to users, newly create inviting clients, import equipment information, newly create warehouse and spare part inventory, newly create engineer files or upload maintenance knowledge;
the factory unit is used for an enterprise user to log in a platform to inquire or update all equipment information of the enterprise and the information of the maintenance provider serving the enterprise, initiate a maintenance request, check the maintenance order created by the check, and evaluate the completed maintenance service;
the system interface unit provides user management, role management, maintenance provider display, equipment management, warehouse management, engineer management and knowledge base based on a web end for maintenance providers, and provides account registration pages, self all equipment information overview, maintenance provider information inquiry and maintenance request process operation based on an applet end for factories;
the system is in the background, tenant account information is generated, role entries are generated, user and role relations are mapped, factory information is linked, warehouse lists and corresponding spare parts are generated, and uploading documents are stored.
The maintenance provider platform facing to maintenance of the industrial equipment further comprises three levels of platform manager, tenant and user, wherein the background of the system is attributed to the operation level of the platform manager, the maintenance provider unit and the factory unit are attributed to the operation level of the tenant, and the users in the maintenance provider unit and the factory unit are attributed to the operation level of the user.
The maintenance provider platform facing to maintenance of the industrial equipment further comprises the step that the platform manager operation level covers the overall platform, and comprises the step of checking all factories, maintenance providers, equipment information and system background settings.
The maintenance provider platform facing to maintenance of the industrial equipment further comprises the step that the tenant operation level corresponds to the maintenance provider checking the factory information of the factory of the object of self service and the equipment information in the service range, or corresponds to the factory checking all the equipment information belonging to the factory and the maintenance provider information for the service.
The maintenance provider platform facing to maintenance of the industrial equipment further comprises maintenance providers and factories which are established with service association in a system background based on the platform, wherein the service flow of the platform is as follows: the factory makes a maintenance request through a telephone or an applet terminal; after receiving the request, the system background creates a maintenance order according to the maintenance requirement condition designed by the request and sends the maintenance order to a corresponding maintenance provider; the maintenance provider creates a maintenance work order according to the maintenance order and based on the created department and personnel information, dispatches work to personnel with engineering qualification, and receives the order by the personnel, signs in the field, and reports the work after the maintenance work is implemented; and carrying out service evaluation on the completion condition of the maintenance operation by a factory to finish the payment.
The maintenance service platform provided by the application has substantial characteristics and advancement, and the beneficial effects are as follows:
1. the maintenance management method provides a plurality of convenient management including personnel, equipment, spare parts, dispatch and maintenance planning for maintenance providers in the field of equipment maintenance, and is beneficial to standardization of maintenance processes.
2. The account association of the factory and the maintenance manufacturer is constructed, the cloud resources shared by multiple accounts serve different maintenance manufacturers, the use cost is reduced, the distribution of maintenance orders and the dispatch of maintenance work orders are realized in the range of a platform, and the response time and the invalid time consumption of the process are reduced.
3. And the data driving service is utilized, so that the maintenance provider can master the running condition of the equipment at any time, the running trend of the maintenance equipment can be obtained in advance, and the preparation time of maintenance is reduced.
Drawings
FIG. 1 is a schematic view of a rights hierarchy distribution of a maintenance provider service platform of the present application.
Fig. 2 is a schematic diagram of an interaction flow corresponding to each unit of the maintenance service platform of the present application.
FIG. 3 is a flow chart of the interaction of the function of the underwriter units in the underwriter's ticket of the present application.
Detailed Description
The following detailed description of the embodiments of the present application is provided with reference to the accompanying drawings, so that the technical scheme of the present application is easier to understand and grasp, and the protection scope of the present application is defined more clearly.
Aiming at the defects that the existing maintenance service lacks a network service platform, the maintenance service is blocked in multiple directions, the application innovatively provides a maintenance service platform for maintenance of industrial equipment so as to standardize the whole maintenance process and increase efficiency.
From the technical overview, as shown in fig. 1 to 3, the maintenance platform for maintenance of industrial equipment is constructed and registered with a plurality of factories and maintenance users based on the internet of things, and mainly comprises the following four parts of functional modules: the maintenance provider unit is used for any maintenance provider to log in a platform to create departments and personnel, create various roles, allocate roles to users, newly establish inviting clients, import equipment information, newly establish warehouse and spare part inventory, newly establish engineer files or upload maintenance knowledge; the factory unit is used for an enterprise user to log in a platform to inquire or update all equipment information of the enterprise and the information of the maintenance provider serving the enterprise, initiate a maintenance request, check the maintenance order created by the check, and evaluate the completed maintenance service; the system interface unit provides user management, role management, maintenance provider display, equipment management, warehouse management, engineer management and knowledge base based on a web end for maintenance providers, and provides account registration pages, self all equipment information overview, maintenance provider information inquiry and maintenance request process operation based on an applet end for factories; the system is in the background, tenant account information is generated, role entries are generated, user and role relations are mapped, factory information is linked, warehouse lists and corresponding spare parts are generated, and uploading documents are stored.
The platform is developed by means of Java distributed microservices, front ends and rear ends are separated, the problem of uneven work division of the front ends and the rear ends is solved, interactive logic is distributed to the front ends for processing, the rear ends can concentrate on providing an API interface for permission control and operation work, and the front ends and the rear ends are completely decoupled. The maintenance provider unit and the factory unit are connected to each device through the Mqtt protocol, and each service end accesses to each service module of the platform to do work through the authentication of the Spring Security oauth 2.0. And the related Internet of things module of the equipment adopts an actor model as core data processing. The user-related business module is developed by adopting Spring Cloud, and the cluster-related micro-service module comprises configuration management, service discovery, a breaker, intelligent routing, a micro-proxy, a control bus, a global lock, decision competition, distributed session, cluster state management and the like. The data authority management can realize data filtering without any other codes, thereby achieving the purpose of data authority. Role rights management is a subset of creator rights, effectively preventing rights override. Log management, log, operation log and abnormal log can be checked, and log checking and BUG positioning are facilitated.
In the field of equipment maintenance, the method aims at establishing a platform for serving the maintenance provider and providing functions such as personnel management, equipment management, spare part management, automatic dispatch, automatic generation of maintenance plans and the like for the maintenance provider. And finally, establishing a standard maintenance flow, and standardizing the whole maintenance process.
From the aspect of further refinement, the account authority of the whole platform is divided into three layers of a platform manager, a tenant (divided into a factory and a maintenance provider) and a user (factory user and maintenance provider user), and the system background is attributed to the operation level of the platform manager and covers the whole platform, including viewing all factory, maintenance provider, equipment information and system background settings. The maintenance provider unit and the factory unit are assigned to the operation level of the tenant, and view factory information of the own service object factory and device information in the service range corresponding to the maintenance provider, or view all device information assigned to the own and maintenance provider information serving the own corresponding to the factory, but cannot view device information not belonging to the own. For any factory, all devices can be attributed under different maintenance providers, and the rights allocation of the maintenance providers for retrieving device information is attributed to the system background without additional management of the factory. Thus, a wizard tenant in a platform cannot view device information of the plant it serves but does not belong to its service scope.
The users in each factory unit are mainly factory equipment management staff, while the users in the maintenance and protection business units comprise maintenance and protection management staff and a plurality of engineers, and the operation levels of the users are distributed by the respective upper-layer units.
The maintenance provider platform for maintenance of industrial equipment is based on maintenance providers and factories with service association established in a system background, and the service flow of the platform is shown in fig. 3: the factory makes a maintenance request through a telephone or an applet terminal; after receiving the request, the system background creates a maintenance order according to the maintenance requirement condition designed by the request and sends the maintenance order to a corresponding maintenance provider; the maintenance provider creates a maintenance work order according to the maintenance order and based on the created department and personnel information, dispatches work to personnel with engineering qualification, and receives the order by the personnel, signs in the field, and reports the work after the maintenance work is implemented; and carrying out service evaluation on the completion condition of the maintenance operation by a factory to finish the payment.
In summary, compared with the prior art, the maintenance platform for industrial equipment maintenance has outstanding substantive characteristics and remarkable progress, and has the following beneficial effects in the field of equipment maintenance:
1. the method provides a plurality of convenient management including personnel, equipment, spare parts, dispatch and maintenance plans, and is beneficial to standardization of maintenance processes.
2. The account association of the factory and the maintenance manufacturer is constructed, the cloud resources shared by multiple accounts serve different maintenance manufacturers, the use cost is reduced, the distribution of maintenance orders and the dispatch of maintenance work orders are realized in the range of a platform, and the response time and the invalid time consumption of the process are reduced.
3. And the data driving service is utilized, so that the maintenance provider can master the running condition of the equipment at any time, the running trend of the maintenance equipment can be obtained in advance, and the preparation time of maintenance is reduced.
In addition to the above embodiments, other embodiments of the present application are possible, and all technical solutions formed by equivalent substitution or equivalent transformation are within the scope of the present application as claimed.
Claims (5)
1. An industrial equipment maintenance oriented maintenance provider platform is constructed and recorded with a plurality of factories and maintenance provider users based on the Internet of things, and is characterized by comprising the following steps:
the maintenance provider unit is used for any maintenance provider to log in a platform to create departments and personnel, create roles and allocate roles to users, newly create inviting clients, import equipment information, newly create warehouse and spare part inventory, newly create engineer files or upload maintenance knowledge;
the factory unit is used for an enterprise user to log in a platform to inquire or update all equipment information of the enterprise and the information of the maintenance provider serving the enterprise, initiate a maintenance request, check the maintenance order created by the check, and evaluate the completed maintenance service;
the system interface unit provides user management, role management, maintenance provider display, equipment management, warehouse management, engineer management and knowledge base based on a web end for maintenance providers, and provides account registration pages, self all equipment information overview, maintenance provider information inquiry and maintenance request process operation based on an applet end for factories;
the system is in the background, tenant account information is generated, role entries are generated, user and role relations are mapped, factory information is linked, warehouse lists and corresponding spare parts are generated, and uploading documents are stored.
2. The industrial equipment maintenance oriented maintenance service platform of claim 1, wherein: the account authority of the platform is divided into three layers of a platform manager, a tenant and a user, the background of the system is attributed to the operation level of the platform manager, the maintenance provider unit and the factory unit are attributed to the operation level of the tenant, and the user in each maintenance provider unit and the factory unit is attributed to the operation level of the user.
3. The industrial equipment maintenance oriented maintenance service platform of claim 2, wherein: the platform manager operation level covers the platform global including viewing all factory, maintenance, equipment information and system background settings.
4. The industrial equipment maintenance oriented maintenance service platform of claim 2, wherein: the tenant operation level corresponds to the maintenance provider checking the factory information of the own service object factory and the equipment information in the service range, or corresponds to the factory checking all the equipment information belonging to the factory and the maintenance provider information serving the factory.
5. The industrial equipment maintenance oriented maintenance service platform of claim 1, wherein: the service process of the platform is as follows: the factory makes a maintenance request through a telephone or an applet terminal; after receiving the request, the system background creates a maintenance order according to the maintenance requirement condition designed by the request and sends the maintenance order to a corresponding maintenance provider; the maintenance provider creates a maintenance work order according to the maintenance order and based on the created department and personnel information, dispatches work to personnel with engineering qualification, and receives the order by the personnel, signs in the field, and reports the work after the maintenance work is implemented; and carrying out service evaluation on the completion condition of the maintenance operation by a factory to finish the payment.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311208590.2A CN117236926A (en) | 2023-09-19 | 2023-09-19 | Maintenance provider platform for maintenance of industrial equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311208590.2A CN117236926A (en) | 2023-09-19 | 2023-09-19 | Maintenance provider platform for maintenance of industrial equipment |
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| Publication Number | Publication Date |
|---|---|
| CN117236926A true CN117236926A (en) | 2023-12-15 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202311208590.2A Pending CN117236926A (en) | 2023-09-19 | 2023-09-19 | Maintenance provider platform for maintenance of industrial equipment |
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- 2023-09-19 CN CN202311208590.2A patent/CN117236926A/en active Pending
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