CN117235323A - Query result determining method and device, storage medium and electronic device - Google Patents
Query result determining method and device, storage medium and electronic device Download PDFInfo
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Abstract
The application discloses a method and a device for determining a query result, a storage medium and an electronic device, wherein the method comprises the following steps: analyzing the query request sent by the target object, and determining application software contained in the query request, wherein the application software runs on a service system; acquiring the running time of application software on a service system, and acquiring a first task work order corresponding to the running time and the system name of the service system; under the condition that the first task work order is consistent with the second task work order which is being audited by the network service management platform, acquiring the task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform; and determining the task progress as a query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
Description
Technical Field
The application relates to the field of work management, in particular to a method and a device for determining query results, a storage medium and an electronic device.
Background
Currently, in order to improve the usability of a service system, it is necessary to perform staged management on application software running on the service system to improve service continuity, so that the use experience of the service system is improved. In the related art, the existing management method generally only aims at a certain stage, but the method cannot cover the full life cycle of the application software, so that a normalized query result cannot be obtained when the progress of a management task is queried, the query efficiency is low, and the use experience of a system is seriously affected.
Aiming at the problem of how to improve the query efficiency of the system management task in the related art, no effective solution is proposed at present.
Accordingly, there is a need for improvements in the related art to overcome the drawbacks of the related art.
Disclosure of Invention
The embodiment of the application provides a method and a device for determining a query result, a storage medium and an electronic device, which are used for at least solving the problem of how to improve the query efficiency of task progress.
According to an aspect of the embodiment of the present application, there is provided a method for determining a query result, including: analyzing a query request sent by a target object, and determining application software contained in the query request, wherein the application software runs on a service system; acquiring the running time of the application software on the service system, and acquiring a first task work order corresponding to the running time and the system name of the service system; under the condition that the first task work order is consistent with a second task work order which is being audited by a network service management platform, acquiring the task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform; and determining the task progress as the query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
In an exemplary embodiment, acquiring the task progress of the second task work order from the network service management platform includes: generating a work order checking task for the second task work order; determining a verification mode preset for the work order type of the second task work order, and verifying the second task work order by using the verification mode; and under the condition that the second task work order is confirmed to pass the verification, acquiring the task progress of the second task work order from the network service management platform.
In an exemplary embodiment, determining a verification mode preset for the work order type of the second work order, and verifying the second work order by using the verification mode includes: determining the work order type of the second task work order; under the condition that the work order type of the second task work order belongs to a preset work order type, checking the second task work order by using the checking mode; wherein the preset work order type at least comprises one of the following: task demand analysis, system design, system development and system testing.
In an exemplary embodiment, said verifying said second job ticket using said verification pattern comprises: sending the second task work order to a network management platform; the network management platform is connected with the service control platform; receiving a first execution result of the network management platform on the second task work order; under the condition that the first execution result is used for indicating the normal execution of the second task work order, determining that the second task work order passes the verification; and under the condition that the first execution result is used for indicating abnormal execution of the second task work order, determining that the second task work order fails to pass the verification.
In an exemplary embodiment, after acquiring the task progress of the second task work order from the network service management platform, the method further includes: generating a work order maintenance task for the second work order under the condition that the occurrence progress delay of the task progress of the second work order is determined or any one of the abnormal task progress of the second work order is established; determining an overhaul instruction according to the work order overhaul task, and sending the overhaul instruction to the network service management platform so that the network service management platform executes the work order overhaul task; and sending a second execution result obtained after the network service management platform executes the work order maintenance task to the target object.
In an exemplary embodiment, displaying the query result to the target object according to a preset display form includes: determining the query authority of the target object according to the object type of the target object; determining a first display form supported by the query authority from the preset display forms; transmitting the first display form to the target object; and receiving a second display form determined by the target object from the first display form, and displaying the query result to the target object according to the second display form.
In an exemplary embodiment, displaying the query result to the target object according to a preset display form includes: determining a display dimension corresponding to the work order type of the second task work order; determining a third display form corresponding to the display dimension from the preset display forms; transmitting the third display form to the target object; and receiving a fourth display form determined by the target object from the third display form, and displaying the query result to the target object according to the fourth display form.
According to another aspect of the embodiment of the present application, there is also provided a device for determining a query result, including: the request analysis module is used for analyzing the query request sent by the target object and determining application software contained in the query request, wherein the application software runs on a service system; the work order acquisition module is used for acquiring the running time of the application software on the service system and acquiring a first work order corresponding to the running time and the system name of the service system; the progress acquisition module is used for acquiring the task progress of the second task work order from the network service management platform under the condition that the first task work order is consistent with the second task work order which is being audited by the network service management platform; the network service management platform is connected with the service control platform; and the result display module is used for determining the task progress as the query result and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
According to yet another aspect of the embodiments of the present application, there is also provided a computer-readable storage medium having a computer program stored therein, wherein the computer program is configured to perform the above-described method of determining a query result when run.
According to still another aspect of the embodiments of the present application, there is further provided an electronic device including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor executes the method for determining the query result by using the computer program.
According to the method and the device for determining the first task work order, the application software contained in the target object query request is analyzed, and the corresponding first task work order is determined according to the running time of the application software in the service system and the name of the service system. And further, determining the task progress of a second task work order which is consistent with the first task work order and is being audited from a network service management platform connected with the service control platform, and displaying the task progress to the target object according to the object type of the target object and a preset display form. By adopting the technical scheme, the problem of how to improve the query efficiency of the task progress in the related technology is solved, and the effect of improving the query efficiency of the system management task can be further achieved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application and do not constitute a limitation on the application. In the drawings:
FIG. 1 is a block diagram of the hardware architecture of a computer terminal that performs a method for determining query results in accordance with an embodiment of the present application;
FIG. 2 is a flow chart of a method of determining query results according to an embodiment of the application;
FIG. 3 is a schematic diagram (one) of a method for determining query results according to an embodiment of the present application;
FIG. 4 is a schematic diagram (II) of a method for determining query results according to an embodiment of the present application;
fig. 5 is a block diagram of a query result determining apparatus according to an embodiment of the present application.
Detailed Description
In order that those skilled in the art will better understand the present application, a technical solution in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in which it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present application without making any inventive effort, shall fall within the scope of the present application.
It should be noted that the terms and "first," "second," and the like in the description and claims of the present application and the above-described drawings are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments of the application described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
The method embodiments provided in the embodiments of the present application may be executed in a computer terminal or similar computing device. Taking the operation on a computer terminal as an example, fig. 1 is a block diagram of the hardware structure of a computer terminal for executing the method for determining the query result according to the embodiment of the present application. As shown in fig. 1, the computer terminal may include one or more processors 102 (only one is shown in fig. 1), which processor 102 may include, but is not limited to, a microprocessor (Microprocessor Unit, abbreviated MPU) or programmable logic device (Programmable logic device, abbreviated PLD) and a memory 104 configured to store data, and in one exemplary embodiment, a transmission device 106 configured to communicate with an input/output device 108.
The memory 104 may be configured to store a computer program, for example, a software program of application software and a module, such as a computer program corresponding to a method for determining a query result in an embodiment of the present application, and the processor 102 executes the computer program stored in the memory 104, thereby performing various functional applications and data processing, that is, implementing the above-described method. Memory 104 may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory remotely located relative to the processor 102, which may be connected to the computer terminal via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is arranged to receive or transmit data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of a computer terminal. In one example, the transmission device 106 includes a network adapter (Network Interface Controller, simply referred to as NIC) that can connect to other network devices through a base station to communicate with the internet. In one example, the transmission device 106 may be a Radio Frequency (RF) module configured to communicate wirelessly with the internet.
In this embodiment, a method for determining a query result is provided, and fig. 2 is a flowchart of a method for determining a query result according to an embodiment of the present application, where the flowchart includes the following steps:
step S202, analyzing a query request sent by a target object, and determining application software contained in the query request, wherein the application software runs on a service system.
Step S204, acquiring the running time of the application software on the service system, and acquiring a first task work order corresponding to the running time and the system name of the service system.
Optionally, in the step S204, for example, when the service system is a production system, the first task work order may be obtained according to the online time of the application software in the production system and the keyword of the name of the production system.
Step S206, acquiring the task progress of a second task work order from the network service management platform under the condition that the first task work order is consistent with the second task work order which is being audited by the network service management platform; the network service management platform is connected with the service control platform.
Step S208, determining the task progress as the query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
Through the steps, the query request sent by the target object can be analyzed, and the application software contained in the query request is determined, wherein the application software runs on a service system; acquiring the running time of the application software on the service system, and acquiring a first task work order corresponding to the running time and the system name of the service system; under the condition that the first task work order is consistent with a second task work order which is being audited by a network service management platform, acquiring the task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform; and determining the task progress as the query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object. The embodiment solves the problem of how to improve the query efficiency of the task progress in the related technology, and further can achieve the effect of improving the query efficiency of the system management task.
In an exemplary embodiment, for the implementation process of acquiring the task progress of the second task work order from the network service management platform in the step S206, the implementation process specifically includes the following steps: step S11, generating a work order checking task for the second work order; step S12, determining a verification mode preset for the work order type of the second task work order, and verifying the second task work order by using the verification mode; step S13, acquiring the task progress of the second task work order from the network service management platform under the condition that the second task work order is confirmed to pass the verification.
In an exemplary embodiment, when the step S12 is executed to obtain the task progress of the second task work order from the network service management platform, the method specifically includes: determining the work order type of the second task work order; under the condition that the work order type of the second task work order belongs to a preset work order type, checking the second task work order by using the checking mode; wherein the preset work order type at least comprises one of the following: task demand analysis, system design, system development and system testing.
Optionally, in the foregoing embodiment, the preset worksheet type may further include a worksheet of a system operation type, and the preset worksheet type may be modified, added or deleted.
In an exemplary embodiment, the specific process of performing the verification on the second task work order using the verification mode includes: sending the second task work order to a network management platform; the network management platform is connected with the service control platform; receiving a first execution result of the network management platform on the second task work order; under the condition that the first execution result is used for indicating the normal execution of the second task work order, determining that the second task work order passes the verification; and under the condition that the first execution result is used for indicating abnormal execution of the second task work order, determining that the second task work order fails to pass the verification.
In an exemplary embodiment, after performing the step S206, the method further includes: generating a work order maintenance task for the second work order under the condition that the occurrence progress delay of the task progress of the second work order is determined or any one of the abnormal task progress of the second work order is established; determining an overhaul instruction according to the work order overhaul task, and sending the overhaul instruction to the network service management platform so that the network service management platform executes the work order overhaul task; and sending a second execution result obtained after the network service management platform executes the work order maintenance task to the target object.
In an exemplary embodiment, for the implementation process of displaying the query result to the target object in the preset display form in the step S208, the implementation process specifically includes: determining the query authority of the target object according to the object type of the target object; determining a first display form supported by the query authority from the preset display forms; transmitting the first display form to the target object; and receiving a second display form determined by the target object from the first display form, and displaying the query result to the target object according to the second display form.
Optionally, in the above embodiment, different target object types correspond to different query rights, for example, when the target object is a common developer, only a task work order can be queried in a system developed by the target object; when the target object is a division gate developer, only providing the work order inquiry authority of the division gate; when the target object is a development manager, the task work orders and the system work order overview information of all the systems are supported to be queried.
Alternatively, in the above embodiment, the query results may be displayed in a plurality of display forms, including, for example, an overall task progress view and a single system task progress view. The target object can select one of the display forms to display the query result, and can also set a default display form to display the query result.
In an exemplary embodiment, for the implementation process of step S208, the displaying the query result to the target object according to a preset display form further includes: determining a display dimension corresponding to the work order type of the second task work order; determining a third display form corresponding to the display dimension from the preset display forms; transmitting the third display form to the target object; and receiving a fourth display form determined by the target object from the third display form, and displaying the query result to the target object according to the fourth display form.
Optionally, in the above embodiment, the presentation dimension includes an overall presentation and stage presentation dimension, and the stage presentation dimension includes, but is not limited to, a requirement analysis stage, a system design stage, a system development stage, a system test stage, and a system operation stage; the target object can choose to show the task progress according to different stages, wherein the progress chart can adopt an annular progress chart or a bar progress bar.
Optionally, in an exemplary embodiment, the usability of the system may also be improved from the level of the internal design of the system by optimizing the system design. For example, a redundant component is arranged in the system to realize high availability, and the system application is deployed to a plurality of machine rooms in a mode of two places and three centers or three places and three centers (three business processing centers are deployed in two cities or three cities, namely, a production center, a same city disaster recovery center and a different place disaster recovery center), so that redundant lines, multiple ports, dual power supplies, dual-path CPUs (Central Processing Unit, central processing units) and disk arrays are configured for the server. RPO (Recovery Point Objectiv, recovery point objective) is optimized by synchronizing database logs to short-distance off-site cities. The traditional database adopts high-availability SAN (Storage Area Network ) storage, ADG (Active Data Guard, a database disaster recovery scheme) database replication and other modes to improve the data reliability; and the large data software such as the distributed database and hadoop adopts a mode of multiple data copies to improve the data reliability, and adopts a mode of memory calculation separation to store the data into an integrated distributed storage product. Multiple application service instances are provided through IaaS (Infrastructure as aService ) and PaaS (Platform as a Service, platform as a service) cloud computing resources.
Optionally, in an exemplary embodiment, the system availability may also be improved by external collaboration, for example, the system availability may be improved by flow control, service degradation. When the system flow increases suddenly and reaches a preset fixed threshold or dynamic threshold of the design capacity of each system, the flow restriction is performed, specifically, the flow restriction can be configured by parameters in a configuration file, for example, the flow restriction is performed when the flow reaches 90% of the design capacity of the system, the fixed threshold can be determined according to the system design parameters, and the dynamic threshold can be determined according to the historical data of the system. When the problem of the related system is monitored, fusing is carried out, the call to the system is stopped, and the avalanche effect is prevented from occurring when other system calls fail, so that the overall availability of the system is guaranteed, for example, the flow of users is overloaded in a second killing scene, the robbery request of part of the users can be fused to directly return to the result of the second killing failure, the system is prevented from crashing, and the users cannot sense the fusing process of the system. For example, when the service of the associated system is invoked, the service response time exceeds the alarm threshold, and the specific fault service can be judged by tracking the invoking link and is fused.
Optionally, in an exemplary embodiment, the system availability may also be actively verified by developing enterprise-level chaos tools, precipitating system-level test cases, etc., and various faults may be created within a controllable range to detect the availability of the system, for example, actively selecting important functions of the system for pressure testing to test the ultimate performance of the system.
It will be apparent that the embodiments described above are merely some, but not all, embodiments of the application. In order to better understand the determination method of the query result, the following description is provided with reference to the embodiments, but the description is not intended to limit the technical solution of the embodiments of the present application, specifically:
in an alternative embodiment, fig. 3 is a schematic diagram (one) of a method for determining a query result according to an embodiment of the present application, fig. 3 illustrates a process of generating an admission audit task (equivalent to a work order verification task), and the method for determining a query result according to the embodiment is described below with reference to fig. 3, specifically as shown in fig. 3:
the availability control platform (equivalent to a service control platform) determines whether an admission flow work order (equivalent to a second task work order) which is being audited exists in the IT service management system (equivalent to a network service management platform) according to the online time of the application software (equivalent to the running time of the application software on the service system) and the keyword of the name of the production system (equivalent to the service system), and if so, the IT service management system synchronizes the flow work order to the availability control platform, so that a corresponding admission audit task (equivalent to a work order checking task) is generated.
Alternatively, the admission auditing task may be configured to perform automatic auditing according to different stages.
Optionally, the admission audit task may be set as an automated audit, and/or a manual audit.
Optionally, for example, during a system design stage, when the automatic auditing machine is too low, the auditing is automatically refused, and the manual auditing is switched to.
Through the process, the work order can be automatically and synchronously managed, and the work order checking task can be automatically generated, so that the generation management efficiency of the work order task of the system is improved.
In an alternative embodiment, fig. 4 is a schematic diagram (two) of a method for determining a query result according to an embodiment of the present application, fig. 4 illustrates a process of acquiring a task progress of the second task work order from the network service management platform, and the method for determining a query result according to the embodiment is described below with reference to fig. 4, and specifically, fig. 4 is shown below:
the availability control platform synchronizes the execution results of preset work orders such as demand analysis work orders, design flow work orders, development flow work orders, test flow work orders and the like from an IT management platform (equivalent to a network management platform), synchronously admittes the execution results of the flow work orders (operation and maintenance transfer types) from an IT service management platform, and updates the progress state of an availability control task (second task work order) after the availability control platform synchronizes the execution results of the work orders.
Optionally, the work order execution result is archived, so that archives of all systems are built, and information in the archives is retrieved and displayed.
Optionally, in the case that the task is abnormal or delayed, a work order maintenance task may be generated, and a maintenance instruction may be sent to the network service management platform, so that the network service management platform executes the work order maintenance task.
Optionally, the above network service management platform may send the execution result of the work order maintenance task to the relevant responsible person (corresponding to the target object) in a form of a short message, a mail, or the like.
Through the steps, the progress of tasks at each stage of the system can be tracked in real time, the target object is prompted to follow up to solve delayed or abnormal tasks, and the fault solving efficiency is improved.
From the description of the above embodiments, it will be clear to a person skilled in the art that the method according to the above embodiments may be implemented by means of software plus the necessary general hardware platform, but of course also by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium (e.g. ROM/RAM, magnetic disk, optical disk) comprising several instructions for causing a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) to perform the method of the various embodiments of the present application.
The embodiment also provides a device for determining a query result, which is used for implementing the foregoing embodiments and preferred embodiments, and is not described in detail. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. While the devices described in the following embodiments are preferably implemented in software, implementations in hardware, or a combination of software and hardware, are also possible and contemplated.
Fig. 5 is a block diagram of a query result determining apparatus according to an embodiment of the present application, the apparatus including:
the request analysis module 52 is configured to analyze a query request sent by a target object, and determine application software included in the query request, where the application software runs on a service system;
a work order obtaining module 54, configured to obtain a running time of the application software on the service system, and obtain a first task work order corresponding to the running time and a system name of the service system;
a progress acquiring module 56, configured to acquire, when it is determined that the first task work order is consistent with a second task work order that is being audited by the network service management platform, a task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform;
And a result display module 58, configured to determine the task progress as the query result, and display the query result to the target object according to a preset display form, where the preset display form is determined according to an object type of the target object.
By the query result determining device provided by the embodiment of the application, the query request sent by the target object can be analyzed, and the application software contained in the query request is determined, wherein the application software runs on a service system; acquiring the running time of the application software on the service system, and acquiring a first task work order corresponding to the running time and the system name of the service system; under the condition that the first task work order is consistent with a second task work order which is being audited by a network service management platform, acquiring the task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform; and determining the task progress as the query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object. The problem of how to improve the query efficiency of the task progress in the related technology is solved, and the effect of improving the query efficiency of the system management task can be achieved.
In one exemplary embodiment, the progress acquisition module 56 further includes: the generating unit is used for generating a work order checking task for the second work order; the verification unit is used for determining a verification mode preset for the work order type of the second task work order and verifying the second task work order by using the verification mode; the acquisition unit is used for acquiring the task progress of the second task work order from the network service management platform under the condition that the second task work order is confirmed to pass the verification.
In an exemplary embodiment, the above-mentioned verification unit is further configured to: determining the work order type of the second task work order; under the condition that the work order type of the second task work order belongs to a preset work order type, checking the second task work order by using the checking mode; wherein the preset work order type at least comprises one of the following: task demand analysis, system design, system development and system testing.
In an exemplary embodiment, the above-mentioned verification unit is further configured to: sending the second task work order to a network management platform; the network management platform is connected with the service control platform; receiving a first execution result of the network management platform on the second task work order; under the condition that the first execution result is used for indicating the normal execution of the second task work order, determining that the second task work order passes the verification; and under the condition that the first execution result is used for indicating abnormal execution of the second task work order, determining that the second task work order fails to pass the verification.
In one exemplary embodiment, the progress acquisition module 56 is further configured to: generating a work order maintenance task for the second work order under the condition that the occurrence progress delay of the task progress of the second work order is determined or any one of the abnormal task progress of the second work order is established; determining an overhaul instruction according to the work order overhaul task, and sending the overhaul instruction to the network service management platform so that the network service management platform executes the work order overhaul task; and sending a second execution result obtained after the network service management platform executes the work order maintenance task to the target object.
In one exemplary embodiment, the result presentation module 58 is further configured to: determining the query authority of the target object according to the object type of the target object; determining a first display form supported by the query authority from the preset display forms; transmitting the first display form to the target object; and receiving a second display form determined by the target object from the first display form, and displaying the query result to the target object according to the second display form.
In one exemplary embodiment, the result presentation module 58 is further configured to: determining a display dimension corresponding to the work order type of the second task work order; determining a third display form corresponding to the display dimension from the preset display forms; transmitting the third display form to the target object; and receiving a fourth display form determined by the target object from the third display form, and displaying the query result to the target object according to the fourth display form.
An embodiment of the present application also provides a storage medium including a stored program, wherein any one of the above embodiments is executed when the program is executed.
Alternatively, in the present embodiment, the above-described storage medium may be configured to store a computer program for performing the steps of:
s1, analyzing a query request sent by a target object, and determining application software contained in the query request, wherein the application software runs on a service system;
s2, acquiring the running time of the application software on the service system, and acquiring a first task work order corresponding to the running time and the system name of the service system;
S3, under the condition that the first task work order is consistent with a second task work order which is being audited by the network service management platform, acquiring the task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform;
s4, determining the task progress as the query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
In one exemplary embodiment, the computer readable storage medium may include, but is not limited to: a usb disk, a Read-Only Memory (ROM), a random access Memory (Random Access Memory, RAM), a removable hard disk, a magnetic disk, or an optical disk, or other various media capable of storing a computer program.
Specific examples in this embodiment may refer to the examples described in the foregoing embodiments and the exemplary implementation, and this embodiment is not described herein.
An embodiment of the application also provides an electronic device comprising a memory having stored therein a computer program and a processor arranged to run the computer program to perform the steps of any of the method embodiments described above.
Alternatively, in the present embodiment, the above-described processor may be configured to execute the following steps by a computer program:
s1, analyzing a query request sent by a target object, and determining application software contained in the query request, wherein the application software runs on a service system;
s2, acquiring the running time of the application software on the service system, and acquiring a first task work order corresponding to the running time and the system name of the service system;
s3, under the condition that the first task work order is consistent with a second task work order which is being audited by the network service management platform, acquiring the task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform;
s4, determining the task progress as the query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
In an exemplary embodiment, the electronic apparatus may further include a transmission device connected to the processor, and an input/output device connected to the processor.
Specific examples in this embodiment may refer to the examples described in the foregoing embodiments and the exemplary implementation, and this embodiment is not described herein.
It will be appreciated by those skilled in the art that the modules or steps of the application described above may be implemented in a general purpose computing device, they may be concentrated on a single computing device, or distributed across a network of computing devices, they may be implemented in program code executable by computing devices, so that they may be stored in a storage device for execution by computing devices, and in some cases, the steps shown or described may be performed in a different order than that shown or described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple modules or steps of them may be fabricated into a single integrated circuit module. Thus, the present application is not limited to any specific combination of hardware and software.
The above description is only of the preferred embodiments of the present application and is not intended to limit the present application, but various modifications and variations can be made to the present application by those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the principle of the present application should be included in the protection scope of the present application.
Claims (10)
1. The method for determining the query result is characterized by being applied to a service control platform and comprising the following steps:
analyzing a query request sent by a target object, and determining application software contained in the query request, wherein the application software runs on a service system;
acquiring the running time of the application software on the service system, and acquiring a first task work order corresponding to the running time and the system name of the service system;
under the condition that the first task work order is consistent with a second task work order which is being audited by a network service management platform, acquiring the task progress of the second task work order from the network service management platform; the network service management platform is connected with the service control platform;
and determining the task progress as the query result, and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
2. The method for determining a query result according to claim 1, wherein obtaining the task progress of the second task work order from the network service management platform comprises:
Generating a work order checking task for the second task work order;
determining a verification mode preset for the work order type of the second task work order, and verifying the second task work order by using the verification mode;
and under the condition that the second task work order is confirmed to pass the verification, acquiring the task progress of the second task work order from the network service management platform.
3. The method for determining a query result according to claim 2, wherein determining a verification pattern preset for a work order type of the second work order and verifying the second work order using the verification pattern includes:
determining the work order type of the second task work order;
under the condition that the work order type of the second task work order belongs to a preset work order type, checking the second task work order by using the checking mode;
wherein the preset work order type at least comprises one of the following: task demand analysis, system design, system development and system testing.
4. The method for determining a query result according to claim 3, wherein the verifying the second task work order using the verification mode includes:
Sending the second task work order to a network management platform; the network management platform is connected with the service control platform;
receiving a first execution result of the network management platform on the second task work order;
under the condition that the first execution result is used for indicating the normal execution of the second task work order, determining that the second task work order passes the verification;
and under the condition that the first execution result is used for indicating abnormal execution of the second task work order, determining that the second task work order fails to pass the verification.
5. The method for determining a query result according to claim 1, wherein after acquiring the task progress of the second task work order from the network service management platform, the method further comprises:
generating a work order maintenance task for the second work order under the condition that the occurrence progress delay of the task progress of the second work order is determined or any one of the abnormal task progress of the second work order is established;
determining an overhaul instruction according to the work order overhaul task, and sending the overhaul instruction to the network service management platform so that the network service management platform executes the work order overhaul task; and sending a second execution result obtained after the network service management platform executes the work order maintenance task to the target object.
6. The method for determining a query result according to claim 1, wherein displaying the query result to the target object according to a preset display form includes:
determining the query authority of the target object according to the object type of the target object;
determining a first display form supported by the query authority from the preset display forms;
transmitting the first display form to the target object;
and receiving a second display form determined by the target object from the first display form, and displaying the query result to the target object according to the second display form.
7. The method for determining a query result according to claim 1, wherein displaying the query result to the target object according to a preset display form includes:
determining a display dimension corresponding to the work order type of the second task work order;
determining a third display form corresponding to the display dimension from the preset display forms;
transmitting the third display form to the target object;
and receiving a fourth display form determined by the target object from the third display form, and displaying the query result to the target object according to the fourth display form.
8. A query result determining apparatus, comprising:
the request analysis module is used for analyzing the query request sent by the target object and determining application software contained in the query request, wherein the application software runs on a service system; the work order acquisition module is used for acquiring the running time of the application software on the service system and acquiring a first work order corresponding to the running time and the system name of the service system;
the progress acquisition module is used for acquiring the task progress of the second task work order from the network service management platform under the condition that the first task work order is consistent with the second task work order which is being audited by the network service management platform; the network service management platform is connected with the service control platform;
and the result display module is used for determining the task progress as the query result and displaying the query result to the target object according to a preset display form, wherein the preset display form is determined according to the object type of the target object.
9. A computer readable storage medium, characterized in that the computer readable storage medium comprises a stored program, wherein the program when run performs the method of any of the preceding claims 1 to 7.
10. An electronic device comprising a memory and a processor, characterized in that the memory has stored therein a computer program, the processor being arranged to execute the method according to any of the claims 1 to 7 by means of the computer program.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202311333105.4A CN117235323A (en) | 2023-10-13 | 2023-10-13 | Query result determining method and device, storage medium and electronic device |
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| CN202311333105.4A CN117235323A (en) | 2023-10-13 | 2023-10-13 | Query result determining method and device, storage medium and electronic device |
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| CN117235323A true CN117235323A (en) | 2023-12-15 |
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