CN117176717A - Remote connection method, platform, device and readable storage medium - Google Patents
Remote connection method, platform, device and readable storage medium Download PDFInfo
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Abstract
The embodiment of the application provides a remote connection method, a remote connection platform, a remote connection device and a readable storage medium, which are applied to a remote assistance management platform. The method comprises the following steps: receiving a first processing request, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2; determining a target cloud desktop in the first cloud desktop; requesting a cloud server to acquire a connection key of the target cloud desktop; for each target cloud desktop, respectively starting a corresponding process; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window. According to the embodiment of the application, batch remote connection of a plurality of cloud desktops can be realized, and the efficiency and timeliness of remote assistance of the plurality of cloud desktops can be improved.
Description
Technical Field
The present application relates to the field of cloud desktop technologies, and in particular, to a remote connection method, a platform, a device, and a readable storage medium.
Background
Cloud desktop is a remote desktop service that provides computing and storage capabilities at the cloud. The user using the cloud desktop is not limited to equipment, places and time any more, and can access documents and application programs required to be used in the cloud desktop system of the user at any time and any place through a network, so that remote operation of the cloud desktop on a server is realized.
When a problem occurs in the cloud desktop service of the user, related technicians can be connected to the cloud desktop of the user through a remote assistance application to carry out remote assistance, so that the user is helped to solve the problem. However, at present, the remote assistance application can only connect one cloud desktop at the same time, and related technicians need to disconnect the cloud desktop currently connected by the remote assistance application to connect another cloud desktop, so that the efficiency and timeliness of remote assistance are affected.
Disclosure of Invention
The embodiment of the application provides a remote connection method, a platform, a device and a readable storage medium, which can improve the efficiency and timeliness of remote assistance on a plurality of cloud desktops.
In a first aspect, an embodiment of the present application discloses a remote connection method, applied to a remote assistance management platform, the method including:
Receiving a first processing request, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2;
determining a target cloud desktop in the first cloud desktop;
requesting a cloud server to acquire a connection key of the target cloud desktop;
for each target cloud desktop, respectively starting a corresponding process; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window.
In a second aspect, an embodiment of the present application discloses a remote connection device, applied to a remote assistance management platform, the device including:
the first request receiving module is used for receiving a first processing request, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2;
the target determining module is used for determining a target cloud desktop in the first cloud desktop;
the request key module is used for requesting the cloud server to acquire the connection key of the target cloud desktop;
The connection display module is used for starting corresponding processes for each target cloud desktop respectively; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window.
In a third aspect, the embodiment of the application discloses a remote assistance management platform, which comprises a cloud desktop information management module, a remote assistance management module and a remote assistance implementation module; wherein:
the cloud desktop information management module is used for receiving a first processing request triggered by a control end, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2; determining a second cloud desktop meeting remote assistance conditions from the first cloud desktop, requesting a cloud server to acquire a connection key of the second cloud desktop, and pushing related information and the connection key of the second cloud desktop to the remote assistance management module;
The remote assistance management module is used for storing related information and a connection key of the second cloud desktop, providing a selection list or an input interface, determining a target cloud desktop through the second cloud desktop selected in the selection list, or determining the target cloud desktop through the input information received by the input interface, and initiating a remote assistance instruction aiming at the target cloud desktop to the remote assistance implementation module;
the remote assistance implementation module is used for receiving a remote assistance instruction for the target cloud desktops initiated by the remote assistance management module, responding to the remote assistance instruction, requesting an operating system of the control end to start a process for each target cloud desktop, establishing remote connection with the corresponding target cloud desktops through a remote communication protocol based on address information and a connection key of the corresponding target cloud desktops, and displaying the target cloud desktops returned by the remote communication protocol in corresponding windows.
In a fourth aspect, embodiments of the present application disclose a device for remote connection comprising a memory, and one or more programs, wherein one or more programs are stored in the memory and configured to be executed by one or more processors, the one or more programs comprising instructions for performing a remote connection method as described in one or more of the foregoing.
In a fifth aspect, embodiments of the present application disclose a readable storage medium having instructions stored thereon that, when executed by one or more processors of an apparatus, cause the apparatus to perform a remote connection method as described in one or more of the preceding.
The embodiment of the application has the following advantages:
according to the embodiment of the application, a first processing request is received through a remote assistance management platform, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2. The remote assistance management platform determines a target cloud desktop in the first cloud desktop; requesting a cloud server to acquire a connection key of the target cloud desktop; for each target cloud desktop, starting a process and a window corresponding to the target cloud desktop by using a unique identifier, wherein the process establishes remote connection for the target cloud desktop based on a remote communication protocol, and displays the target cloud desktop in the corresponding window so as to realize remote connection for a plurality of target cloud desktops at the same time. According to the embodiment of the application, the windows respectively corresponding to the plurality of target cloud desktops which are simultaneously connected remotely can be displayed through the remote assistance management platform, so that an administrator can check and operate the windows conveniently, the efficiency and timeliness of the administrator in carrying out remote assistance on the plurality of cloud desktops can be improved, more efficient technical support is improved for cloud desktop users, and the cloud desktop users are helped to solve the problem rapidly. Furthermore, the remote assistance management platform can realize batch delivery of the target files to a plurality of cloud desktops, so that the efficiency of file delivery can be greatly improved, and the occurrence of error transmission or missing transmission can be avoided.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are needed in the description of the embodiments of the present application will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present application, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a flow chart of the steps of one embodiment of a remote connection method of the present application;
FIG. 2 is a schematic diagram of a cloud desktop system according to the present application;
FIG. 3 is a schematic diagram of the present application showing a plurality of cloud desktops with batch remote assistance;
FIG. 4 is a block diagram of one embodiment of a remote connection device of the present application;
FIG. 5 is a block diagram of an embodiment of a remote assistance management platform of the present application;
FIG. 6 is a block diagram of another embodiment of a remote assistance management platform of the present application;
FIG. 7 is a block diagram of an apparatus 800 for remote connection of the present application;
fig. 8 is a schematic diagram of a server in some embodiments of the application.
Detailed Description
The following description of the embodiments of the present application will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are some, but not all embodiments of the application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
The terms first, second and the like in the description and in the claims, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged, as appropriate, such that embodiments of the present application may be implemented in sequences other than those illustrated or described herein, and that the objects identified by "first," "second," etc. are generally of a type, and are not limited to the number of objects, such as the first object may be one or more. Furthermore, the term "and/or" as used in the specification and claims to describe an association of associated objects means that there may be three relationships, e.g., a and/or B, may mean: a exists alone, A and B exist together, and B exists alone. The character "/" generally indicates that the context-dependent object is an "or" relationship. The term "plurality" in embodiments of the present application means two or more, and other adjectives are similar.
Referring to fig. 1, there is shown a flow chart of steps of an embodiment of a remote assistance method of the present application, the method being applied to a remote assistance management platform, the method may comprise the steps of:
Step 101, receiving a first processing request, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2;
102, determining a target cloud desktop in the first cloud desktop;
step 103, requesting a cloud server to acquire a connection key of the target cloud desktop;
step 104, starting corresponding processes for each target cloud desktop respectively; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window.
The embodiment of the application provides a remote assistance management platform which can realize the establishment of remote connection for a plurality of cloud desktops at the same time and respectively display the cloud desktops in corresponding windows, thereby improving the efficiency and timeliness of an administrator for carrying out remote assistance on the cloud desktops and providing more efficient technical support for cloud desktop users.
Referring to fig. 2, a schematic architecture diagram of a cloud desktop system of the present application is shown. As shown in fig. 2, the cloud desktop system may include a remote assistance management platform 201 and a cloud server 202 provided by an embodiment of the present application. The remote assistance management platform can receive a first processing request to realize batch remote connection of a plurality of cloud desktops. The cloud server is also called a cloud desktop server, in which devices such as a CPU, a memory, and the like are deployed and virtualized to form a Virtual Machine (VM). The cloud server is mainly responsible for managing virtual desktops (cloud desktops) of users and providing information such as images and data for user terminals. The virtual machine of the cloud server receives the instruction from the terminal and carries out corresponding operation, and the cloud desktop (namely the content to be displayed by the display after the operation) obtained by the operation is transmitted to the terminal in an image form based on a cloud desktop transmission protocol and the like for the terminal to display. The main operation when the user operates the terminal is actually performed on the cloud server, and the user can see the result of the corresponding operation on the terminal, so that the user can feel that the operation is performed on the terminal.
The user's terminal may be any one of a PC (Personal Computer ), a thin terminal, and the like. The cloud desktop client can be installed on the user terminal and can interact with the cloud server by running the cloud desktop client, wherein the cloud desktop client and the cloud server can interact through a cloud desktop transmission protocol. The cloud desktop transmission protocol used in the embodiment of the application is not limited, and can be, for example, some general cloud transmission protocols or custom transmission protocols.
In the embodiment of the application, the remote assistance management platform can be deployed at a control end of the cloud desktop system, the control end can be an operation end for an administrator to operate the remote assistance management platform, and the control end can comprise an interactive interface. An administrator can send an operation request to the remote assistance management platform through an interactive interface of the control end, and the control end can display an operation result returned by the remote assistance management platform. For example, an administrator may send a first processing request to the remote assistance management platform through an interactive interface of the control end, and the control end may display a window corresponding to each target cloud desktop.
For each target cloud desktop, the embodiment of the application respectively starts a unique corresponding process and establishes a corresponding window, and the corresponding target cloud desktop is displayed in the window. It can be understood that the desktop data of the target cloud desktop transmitted from the cloud server through the remote communication protocol is displayed in the window, so that the target cloud desktop is remotely controlled. The remote communication protocol is a communication protocol for controlling the desktop of another computer on a remote computer. The remote assistance management platform can establish remote connection with the target cloud desktop in the cloud server through a remote communication protocol based on the address information and the connection key of the target cloud desktop so as to acquire desktop data of the target cloud desktop. The desktop data may include at least one of documents, video, audio, images, keyboard and mouse inputs, other peripheral inputs, and the like.
The embodiment of the application does not limit the specific form of the control terminal, for example, the control terminal can be a physical PC device.
It should be noted that, in the embodiment of the present application, a user generally refers to a user of a cloud desktop, which is also referred to as a cloud desktop user. An administrator generally refers to an operator of the remote assistance management platform, and can provide technical support for cloud desktop users. In a specific implementation, the cloud desktop user and the administrator may be the same person or different persons.
Specifically, the remote assistance management platform may receive a first processing request, where the first processing request is used to request simultaneous remote assistance to a plurality of cloud desktops. The first processing request carries address information of a first cloud desktop, and the number of the first cloud desktops may be greater than or equal to 2. The first processing request may be triggered by an administrator via a control terminal. When an administrator needs to remotely assist a plurality of cloud desktops at the same time, a first processing request can be triggered through a control end, and the first processing request can carry address information of the cloud desktops (at least two first cloud desktops) which need to remotely assist at the same time.
After the remote assistance management platform receives the first processing request, a target cloud desktop can be determined in the first cloud desktop. The target cloud desktop may be a designated cloud desktop that satisfies the remote assistance condition.
In an optional embodiment of the present application, the determining, in the first cloud desktop, a target cloud desktop may include:
step S11, determining a second cloud desktop meeting remote assistance conditions in the first cloud desktop;
and step S12, determining a target cloud desktop in the second cloud desktop.
The meeting of the remote assistance condition means that the current state of the cloud desktop can establish remote connection, so that remote assistance can be realized. For example, meeting the remote assistance condition may be the cloud desktop being online. The cloud desktop in the offline state cannot establish remote connection and cannot realize remote assistance, so that the remote assistance condition is not satisfied. The number of target cloud desktops may be greater than or equal to 1.
The embodiment of the application does not limit the specific mode of determining the target cloud desktop. For example, after determining the second cloud desktops satisfying the remote assistance condition in the first cloud desktop, all the second cloud desktops satisfying the remote assistance condition may be determined as target cloud desktops; alternatively, a selection list may be provided for selecting a target cloud desktop; alternatively, an input interface may be provided to receive input information, and a target cloud desktop may be specified based on the input information.
In an optional embodiment of the present application, the determining, in the second cloud desktop, the target cloud desktop may include: displaying a selection list, wherein the selection list comprises related information of the second cloud desktop; and determining the second cloud desktop selected in the selection list as a target cloud desktop.
In a specific implementation, the remote assistance management platform may maintain information about the second cloud desktop that satisfies the remote assistance condition. The related information may include, but is not limited to, any one or more of the following: name, address information, login information (such as login account number and login password), state (such as online or offline), affiliated user (user identification), affiliated cloud server (cloud server identification), and the like of the second cloud desktop. The remote assistance management platform can display a selection list, wherein the selection list can display relevant information of the second cloud desktop which fully or partially meets the remote assistance condition. And the administrator can select one or more second cloud desktops in the selection list, wherein the selected second cloud desktops are target cloud desktops.
In an optional embodiment of the present application, the determining, in the second cloud desktop, the target cloud desktop may include: receiving input information, wherein the input information comprises a designated cloud desktop address and/or a designated user identification; and determining a target cloud desktop matched with the input information in the second cloud desktop.
In particular implementations, the remote assistance management platform (e.g., a control end) may provide an input interface to receive input information. The input information may include a specified cloud desktop address and/or a specified user identification. And after receiving the input information, the remote assistance management platform determines a target cloud desktop matched with the input information in the second cloud desktop.
Wherein, the specified cloud desktop address can be used to implement remote assistance in batch for multiple cloud desktops for a given address. The specified user identification may be used to enable remote assistance in batches for all cloud desktops for a given user identification.
By the embodiment of the application, single-point assistance can be realized, namely, remote connection is established for a specified target cloud desktop, and remote assistance is realized. By the embodiment of the application, multi-point assistance can be realized, namely, remote connection is established for at least two appointed target cloud desktops, and remote assistance is realized. The at least two target cloud desktops may belong to the same user or different users. By the embodiment of the application, remote connection can be established for all cloud desktops (belonging to the same user) of the appointed user, and remote assistance is realized.
The remote assistance management platform may maintain information about the second cloud desktop that satisfies the remote assistance condition. After receiving the input information, the remote assistance management platform can query the matched second cloud desktop in the related information of the second cloud desktop which is maintained by the remote assistance management platform and meets the remote assistance condition according to the input information, and the second cloud desktop is used as a target cloud desktop.
After determining the target cloud desktop, the remote assistance management platform may request a cloud server to obtain a connection key of the target cloud desktop. The connection key is used as connection authorization information, and remote connection can be realized on the target cloud desktop.
In an optional embodiment of the present application, the remote assistance management platform may store a mapping relationship between address information and login information of the registered cloud desktop; the method may further comprise: inquiring the mapping relation according to the address information of the target cloud desktop, and acquiring login information of the target cloud desktop. The login information may include a login account number and a login password of the target cloud desktop.
The registered cloud desktop refers to a cloud desktop corresponding to the registered user identifier in the cloud server. After a user registers a user identifier (the user identifier corresponds to a login account and a login password) on a cloud server through a terminal of the user, a cloud desktop corresponding to the user identifier can be created in the cloud server. One user identification may correspond to multiple cloud desktops.
In an alternative embodiment of the present application, the method may further include:
step S21, receiving and storing related information of a registered cloud desktop in the cloud server, which is uploaded by the cloud server, in an initialization process;
and step S22, receiving and storing the update information generated by the registered cloud desktop uploaded by the cloud server in the running process.
In the embodiment of the application, the remote assistance management platform can maintain relevant information of all registered cloud desktops in the cloud server. And the remote assistance management platform can collect and store relevant information of all registered cloud desktops in the cloud server in the initialization process. The related information may include, but is not limited to, any one or more of the following: the name, address information, login information (such as login account number and login password), state (such as online or offline), affiliated user (user identification), affiliated cloud server (cloud server identification) and the like of the registered cloud desktop. The cloud server can periodically synchronize related information of the self-registered cloud desktops to the remote assistance management platform, and can actively upload updated information to the remote assistance management platform when the self-registered cloud desktops are changed so as to ensure that the related information of the cloud desktops maintained by the remote assistance management platform is consistent with the cloud server. And the remote assistance management platform can receive and store the update information generated by the registered cloud desktop uploaded by the cloud server in the running process.
The step of requesting, by the remote assistance management platform, to obtain the connection key of the target cloud desktop from the cloud server after receiving the first processing request and determining the target cloud desktop may include: and sending a connection authorization request to the cloud server, wherein the connection authorization request carries login information of the target cloud desktop, so that the cloud server performs validity verification on the login information of the target cloud desktop, and receiving a connection key of the target cloud desktop returned by the cloud server under the condition that the login information of the target cloud desktop passes the validity verification of the cloud server.
In order to protect the security of the user cloud desktop, the remote assistance management platform needs to send a connection authorization request for the target cloud desktop to the cloud server so as to verify whether login information of the target cloud desktop is legal or not. And under the condition that the cloud server verifies that the login information of the target cloud desktop is legal, returning a connection key of the target cloud desktop to the remote assistance management platform so as to authorize the remote assistance management platform to remotely connect the target cloud desktop by using the connection key.
After the remote assistance management platform obtains the connection key of each target cloud desktop, the remote assistance management platform can respectively start a corresponding process for each target cloud desktop; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window. That is, there is a one-to-one correspondence between the target cloud desktop, the process, and the window.
In the embodiment of the application, a unique corresponding process can be started for each target cloud desktop, and the corresponding relationship between the process and the target cloud desktop is established. For example, after obtaining the connection key of the target cloud desktop, the remote assistance management platform may generate a unique identifier for each target cloud desktop to distinguish the process of remote connection of different target cloud desktops. The unique identification can determine whether a process corresponding to a certain target cloud desktop is started or not and determine whether a new window needs to be started or not. For example, the embodiment of the application combines the name and address information of the target cloud desktop to obtain the unique identifier.
In one example, suppose that the target cloud desktop includes cloud desktop 1 (addressed to IP 1), cloud desktop 2 (addressed to IP 2), and cloud desktop 3 (addressed to IP 3). The remote assistance management platform takes the 'cloud desktop 1_IP1' as a unique identification, inquires whether a process corresponding to the 'cloud desktop 1_IP1' identification is started, if not, starts the process corresponding to the 'cloud desktop 1_IP1' identification (e.g. recorded as a process 1), and creates a new window (e.g. recorded as a window 1). The process 1 establishes remote connection based on the address information (IP 1) of the cloud desktop 1 and the connection key, and displays the cloud desktop 1 transmitted by the remote communication protocol in the window 1. Similarly, for the cloud desktop 2, the process 2 is started and a new window (e.g. denoted as window 2) is created, the process 2 establishes a remote connection based on the address information (IP 2) of the cloud desktop 2 and the connection key, and the cloud desktop 2 transmitted by the remote communication protocol is displayed in the window 2. For the cloud desktop 3, starting the process 3 and creating a new window (for example, denoted as window 3), wherein the process 3 establishes remote connection based on the address information (IP 3) of the cloud desktop 3 and the connection key, and displays the cloud desktop 3 transmitted by the remote communication protocol in the window 3. Therefore, an administrator can establish remote connection with the cloud desktop 1, the cloud desktop 2 and the cloud desktop 3 through the remote assistance management platform, so that remote assistance can be carried out on the cloud desktop 1, the cloud desktop 2 and the cloud desktop 3.
According to the embodiment of the application, the process and the window corresponding to the target cloud desktop are started by the unique identifier, the process establishes remote connection to the target cloud desktop based on the remote communication protocol, and the target cloud desktop is displayed in the corresponding window, so that the remote connection to a plurality of target cloud desktops is realized at the same time. At the control end, windows respectively corresponding to a plurality of target cloud desktops which are connected remotely at the same time can be displayed, so that an administrator can check and operate the windows conveniently, the efficiency and timeliness of the administrator in carrying out remote assistance on the plurality of cloud desktops can be improved, more efficient technical support is improved for cloud desktop users, and the cloud desktop users are helped to solve the problem rapidly.
It can be appreciated that the number of target cloud desktops is not limited by the embodiment of the application. Further, in this example, the cloud desktop 1, the cloud desktop 2, and the cloud desktop 3 may be cloud desktops of different users, or cloud desktops of the same user.
In an alternative embodiment of the present application, the method may further include: and responding to the switching instruction, and switching the window showing the remote connection currently displayed.
According to the embodiment of the application, the plurality of cloud desktops (the plurality of cloud desktops of different users and/or the plurality of cloud desktops of the same user) can be subjected to unified management and scheduling through the remote assistance management platform, so that remote assistance batch processing of the plurality of cloud desktops is realized. When an administrator needs to perform remote assistance on a plurality of cloud desktops at the same time, a first processing request can be triggered to a remote assistance management platform. The remote assistance management platform checks the address information of the first cloud desktop carried by the first processing request, determines a second cloud desktop meeting the remote assistance condition, and requests a cloud server to acquire a connection key of the second cloud desktop. Based on the selection or input operation of the administrator, the target cloud desktop can be determined from the second cloud desktop, and then a plurality of remote connections are opened simultaneously based on the connection key of the target cloud desktop, and windows of the target cloud desktop in the plurality of remote connections are displayed. An administrator can view and operate different target cloud desktops through windows of the different target cloud desktops. Specifically, the administrator can click different windows to trigger a switching instruction, and the remote assistance management platform responds to the switching instruction, so that the currently displayed remotely connected window can be switched, and the administrator can perform remote assistance operation on the cloud desktop in the currently displayed remotely connected window.
Referring to fig. 3, a schematic diagram illustrating a plurality of cloud desktops with batch remote assistance according to an embodiment of the present application is shown. As shown in fig. 3, for each target cloud desktop (e.g., cloud desktop 1 to cloud desktop n in fig. 3), the target cloud desktops that are remotely connected are respectively displayed in the corresponding windows. Further, a unique identifier (such as name and address information of the target cloud desktop) of the corresponding target cloud desktop can be displayed on each window, so that an administrator can distinguish which target cloud desktop corresponds to each window, different windows can be displayed through clicking and switching, and remote assistance is implemented on the target cloud desktop in the currently displayed window.
In the embodiment of the application, the remote assistance management platform may include the following modules: the system comprises a cloud desktop information management module, a remote assistance management module and a remote assistance implementation module.
The cloud desktop information management module can be used for storing related information of the registered cloud desktops acquired from the cloud server. And the remote assistance management platform can collect related information of the registered cloud desktop of the cloud server in full amount and store the related information into the cloud desktop information management module in the initialization process. When the registered cloud desktop in the cloud server is subjected to updating operations such as adding/deleting/modifying, the cloud server can actively upload the updating information to the cloud desktop information management module of the remote assistance management platform.
The cloud desktop information management module is configured to receive a first processing request triggered by the control end, determine a second cloud desktop satisfying the remote assistance condition from the first processing request, request to the cloud server to obtain a connection key of the second cloud desktop, and push related information of the second cloud desktop satisfying the remote assistance condition and the connection key to the remote assistance management module.
The remote assistance management module can be used for storing related information of the second cloud desktop and a connection key. The remote assistance management module may be further configured to provide a selection list or an input interface, determine a target cloud desktop through a second cloud desktop selected in the selection list, or determine the target cloud desktop through input information received through the input interface, and initiate a remote assistance instruction for the target cloud desktop to the remote assistance implementation module.
The remote assistance implementation module is configured to receive a remote assistance instruction for the target cloud desktop initiated by the remote assistance management module, and respond to the remote assistance instruction, request an operating system of the control end to start a process for each target cloud desktop and create a new window (if a corresponding process is not started yet), establish remote connection based on address information and a connection key of the target cloud desktop, and display the corresponding target cloud desktop in the corresponding window through a remote communication protocol.
In an alternative embodiment of the present application, the method may further include:
step S41, verifying the legality of the user identity of the uploading target file;
step S42, carrying out validity verification on the target file under the condition that the user identity passes the validity verification;
step S43, receiving the target file under the condition that the target file passes the validity verification.
In practical applications, a user may use multiple cloud desktops, e.g., tens or hundreds of cloud desktops under a user identifier. If a user has a need to issue the same file to all cloud desktops under the user identification, an administrator connects the cloud desktops one by one and issues the file, so that the efficiency is low, and the situation of error transmission or missed transmission is easy to occur.
Aiming at the problem, the remote assistance management platform of the embodiment of the application can realize batch issuing of the target files to a plurality of cloud desktops. The target file can be an optimal configuration file of a cloud desktop, and is provided by an administrator; or the target file can be a private file of the user, and the private file is provided for an administrator by the user for unified distribution, so that omission is prevented.
Further, the remote assistance management platform of the embodiment of the application can further comprise a file distribution management module. The file distribution management module can be used for receiving the file issuing instruction sent by the remote assistance management module and realizing batch issuing of the target files. The file distribution management module can perform validity verification on the user identity of the uploading target file; under the condition that the user identity passes the validity verification, carrying out validity verification on the uploaded target file; and receiving the target file under the condition that the target file passes the validity verification. If the user identity of the uploading target file fails the validity verification, or the target file fails the validity verification, the receiving of the target file can be refused.
The validity verification can be used for verifying whether the identity of an administrator uploading the target file is legal or not so as to ensure the safety and reliability of the uploaded target file. The validity verification can be used for verifying whether the uploaded target file is accurate and reliable. Illustratively, the remote assistance management platform may receive the target file and MD5 summary information of the target file uploaded by the administrator and store the target file to the remote assistance management platform when determining that the user identity of the administrator passes the validity verification. The remote assistance management platform calculates the received target file based on an MD5 algorithm to obtain MD5 abstract information, compares the calculated MD5 abstract information with the received MD5 abstract information, and if the calculated MD5 abstract information is consistent with the received MD5 abstract information, the target file passes the validity verification; otherwise, the target file fails validation.
Under the condition that the target file passes the validity verification, the remote assistance management platform can receive the target file and trigger a second processing request to the file distribution management module aiming at the target file so as to realize batch issuing of the target file.
In an alternative embodiment of the present application, the method may further include:
step S51, receiving a second processing request triggered by a target file, wherein the second processing request carries a specified identifier and a specified path; the appointed identification comprises address information of at least one appointed target cloud desktop or appointed user identification; the specified path is a storage path of the target file;
and step S52, based on the established remote connection, the target file is issued to the specified path of the target cloud desktop indicated by the specified identifier.
According to the embodiment of the application, when the user has a need to issue the same file (target file) to all cloud desktops under the user identification, the target file can be uploaded to a remote assistance management platform, and a second processing request is triggered for the target file. The second processing request may be triggered by an administrator via a control terminal. The second processing request can carry a specified identifier and a specified path; the specified identification comprises address information of at least one specified target cloud desktop or specified user identification. The specified path is a storage path of the target file.
It should be noted that, when the target file is issued to the plurality of cloud desktops in batches, the specified paths are uniform and identical paths for the plurality of different cloud desktops. Further, in order to avoid that the target files are issued in batches by mistake due to different directory structures of different cloud desktops, the designated path can be set to be a public path of the cloud desktops, such as a c packing directory and the like.
And the remote assistance management platform receives a second processing request and issues the target file to the designated path of the target cloud desktop indicated by the designated identifier based on the established remote connection. For example, if the specified identifier carried by the second processing request includes address Information (IP) of n target cloud desktops, the target file is issued to the specified paths of the target cloud desktops corresponding to the n IP. For another example, if the specified identifier carried by the second processing request includes the user identifier of the user a, the target file is issued to the specified paths of all target cloud desktops under the user identifier of the user a.
When the batch distribution of the target files is realized, the target cloud desktops indicated by the specified identifiers can be determined from a plurality of target cloud desktops which are connected remotely; or, after receiving the second processing request, a selection list or an input interface is displayed, and the target cloud desktop indicated by the specified identification is determined according to the selection information or the input information. Further, the remote assistance management platform can request to the cloud server to acquire the connection key of the target cloud desktop indicated by the specified identifier, and further establish remote connection for the target cloud desktop indicated by the specified identifier respectively, so that batch issuing of the target file is realized. According to the embodiment of the application, the target file is only required to be uploaded to the remote assistance management platform, and the target file can be issued to the appointed cloud desktops in batches through one-time triggering by the remote assistance management platform, so that the efficiency of issuing the file can be greatly improved, and the occurrence of the condition of error transmission or missing transmission can be avoided.
In the embodiment of the application, the designated identifier carried by the second processing request triggered by the target file can be acquired through a selection list or an input interface. For example, the remote assistance management module maintains related information of the second cloud desktop meeting the remote assistance condition, so the remote assistance management module can provide a selection list, wherein the selection list comprises related information of the second cloud desktop meeting the remote connection condition, so that an administrator can select the cloud desktop from which the target file needs to be issued; for example, address information of the second cloud desktop selected in the selection list may be determined to be a specified identifier. For another example, an input interface may be provided, where input information (such as input address information of a cloud desktop or input user identifier) received by the input interface is used as a specified identifier.
The target cloud desktop indicated by the specified identifier can receive a target file issued by the remote assistance management platform. Further, when the remote assistance management platform unifies and issues the target file, the MD5 digest of the target file can be issued uniformly. The target cloud desktop indicated by the specified identifier can perform validity verification on the received target file, and if the validity verification is passed, the target file is received; otherwise, the target file may be refused to be received.
In summary, the embodiment of the application provides a remote connection method, which is characterized in that a first processing request is received through a remote assistance management platform, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2. The remote assistance management platform determines a target cloud desktop in the first cloud desktop; requesting a cloud server to acquire a connection key of the target cloud desktop; for each target cloud desktop, starting a process and a window corresponding to the target cloud desktop by using a unique identifier, wherein the process establishes remote connection for the target cloud desktop based on a remote communication protocol, and displays the target cloud desktop in the corresponding window so as to realize remote connection for a plurality of target cloud desktops at the same time. The remote assistance management platform can display windows respectively corresponding to a plurality of target cloud desktops which are simultaneously connected remotely so as to facilitate the administrator to check and operate, improve the efficiency and timeliness of the administrator in carrying out remote assistance on the plurality of cloud desktops, improve more efficient technical support for cloud desktop users, and help the cloud desktop users to quickly solve the problems. Furthermore, the remote assistance management platform can realize batch delivery of the target files to a plurality of cloud desktops, so that the efficiency of file delivery can be greatly improved, and the occurrence of error transmission or missing transmission can be avoided.
It should be noted that, for simplicity of description, the method embodiments are shown as a series of acts, but it should be understood by those skilled in the art that the embodiments are not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the embodiments. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred embodiments, and that the acts are not necessarily required by the embodiments of the application.
Referring to fig. 4, there is shown a block diagram of an embodiment of a remote connection device of the present application, the device being applied to a remote assistance management platform, the device may include:
a first request receiving module 401, configured to receive a first processing request, where the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2;
a target determining module 402, configured to determine a target cloud desktop in the first cloud desktop;
a request key module 403, configured to request a cloud server to obtain a connection key of the target cloud desktop;
the connection display module 404 is configured to, for each target cloud desktop, start a corresponding process respectively; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window.
Optionally, the target determining module includes:
a first determining submodule, configured to determine a second cloud desktop that meets a remote assistance condition in the first cloud desktop;
and the second determining submodule is used for determining a target cloud desktop in the second cloud desktop.
Optionally, the apparatus further comprises:
the second request receiving module is used for receiving a second processing request triggered by the target file, wherein the second processing request carries a designated identifier and a designated path; the appointed identification comprises address information of at least one appointed target cloud desktop or appointed user identification; the specified path is a storage path of the target file;
and the file issuing module is used for issuing the target file to the specified path of the target cloud desktop indicated by the specified identifier based on the established remote connection.
Optionally, the apparatus further comprises:
the identity verification module is used for verifying the legality of the user identity of the uploading target file;
the file verification module is used for verifying the validity of the target file under the condition that the user identity passes the validity verification;
and the file receiving module is used for receiving the target file under the condition that the target file passes the validity verification.
Optionally, the remote assistance management platform stores the mapping relation between the address information and the login information of the registered cloud desktop; the apparatus further comprises:
the query acquisition module is used for querying the mapping relation according to the address information of the target cloud desktop and acquiring login information of the target cloud desktop;
the request key module is specifically configured to send a connection authorization request to the cloud server, where the connection authorization request carries login information of the target cloud desktop, so that the cloud server performs validity verification on the login information of the target cloud desktop, and receive a connection key of the target cloud desktop returned by the cloud server when the login information of the target cloud desktop passes the validity verification of the cloud server.
Optionally, the apparatus further comprises:
the information initialization module is used for receiving and storing related information of the registered cloud desktop in the cloud server, which is uploaded by the cloud server, in an initialization process;
and the information updating module is used for receiving and storing the updating information generated by the registered cloud desktop uploaded by the cloud server in the running process.
Optionally, the apparatus further comprises:
And the switching display module is used for responding to the switching instruction and switching and displaying the currently displayed remote connection window.
The embodiment of the application provides a remote connection device which can receive a first processing request, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2. The remote assistance management platform determines a target cloud desktop in the first cloud desktop; requesting a cloud server to acquire a connection key of the target cloud desktop; for each target cloud desktop, starting a process and a window corresponding to the target cloud desktop by using a unique identifier, wherein the process establishes remote connection for the target cloud desktop based on a remote communication protocol, and displays the target cloud desktop in the corresponding window so as to realize remote connection for a plurality of target cloud desktops at the same time. The remote assistance management platform can display windows respectively corresponding to a plurality of target cloud desktops which are simultaneously connected remotely so as to facilitate the administrator to check and operate, improve the efficiency and timeliness of the administrator in carrying out remote assistance on the plurality of cloud desktops, improve more efficient technical support for cloud desktop users, and help the cloud desktop users to quickly solve the problems. Furthermore, the remote assistance management platform can realize batch delivery of the target files to a plurality of cloud desktops, so that the efficiency of file delivery can be greatly improved, and the occurrence of error transmission or missing transmission can be avoided.
Referring to fig. 5, there is shown a block diagram of an embodiment of a remote assistance management platform of the present application, which may include: cloud desktop information management module 501, remote assistance management module 502, remote assistance implementation module 503; wherein,
the cloud desktop information management module 501 is configured to receive a first processing request triggered by a control end, where the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2; determining a second cloud desktop meeting remote assistance conditions from the first cloud desktop, requesting a cloud server to acquire a connection key of the second cloud desktop, and pushing related information and the connection key of the second cloud desktop to the remote assistance management module;
the remote assistance management module 502 is configured to store related information and a connection key of the second cloud desktop, provide a selection list or an input interface, determine a target cloud desktop through the second cloud desktop selected in the selection list, or determine the target cloud desktop through input information received through the input interface, and initiate a remote assistance instruction for the target cloud desktop to the remote assistance implementation module;
The remote assistance implementation module 503 is configured to receive a remote assistance instruction for the target cloud desktop initiated by the remote assistance management module, respond to the remote assistance instruction, request an operating system of the control end (i.e., an operating system of the remote assistance management platform) to start a process for each target cloud desktop, establish remote connection with the corresponding target cloud desktop through a remote communication protocol based on address information and a connection key of the corresponding target cloud desktop, and display the target cloud desktop returned by the remote communication protocol in a corresponding window.
In a specific implementation, the remote assistance management platform may further include a control end, which may be configured to receive a first processing request triggered by an administrator and send the first processing request to the cloud desktop information management module, and may be further configured to display a plurality of windows for remote assistance.
The control terminal may provide an interactive interface, where the interactive interface may include an input interface to receive input information, thereby triggering the first processing request. The input information may include a specified cloud desktop address and/or a specified user identification for indicating a plurality of cloud desktops (first cloud desktops) that require bulk remote assistance. When an administrator needs to remotely assist a plurality of cloud desktops at the same time, the administrator can log in the remote assistance management platform at the control end, input addresses (designated cloud desktop addresses) of the plurality of cloud desktops needing remote assistance, namely, input address information of a first cloud desktop. Alternatively, the administrator may input a specified user identification. The cloud desktop address under the appointed user identification can be inquired through the appointed user identification, namely the address information of the first cloud desktop.
The cloud desktop information management module can determine a second cloud desktop meeting remote assistance conditions from the first cloud desktops indicated by the first processing request, request to a cloud server to acquire a connection key of the second cloud desktop, and push relevant information of the second cloud desktop and the connection key to the remote assistance management module.
The remote assistance management module can display a selection list through an interactive interface of the control end, and the selection list can display related information of the second cloud desktop which completely or partially meets the remote assistance condition. And the administrator can select one or more second cloud desktops in the selection list, wherein the selected second cloud desktops are target cloud desktops. The remote assistance management module can also provide an input interface through an interactive interface of the control end so as to receive input information. The input information may include a specified cloud desktop address and/or a specified user identification. And after receiving the input information, determining a target cloud desktop matched with the input information in the second cloud desktop.
Optionally, the cloud desktop information management module 501 is further configured to receive and store related information of a registered cloud desktop collected by the remote assistance management platform from a cloud server in an initialization process, and receive and store update information uploaded by the cloud server when an update operation occurs on the registered cloud desktop in the cloud server.
Referring to FIG. 6, a block diagram of another embodiment of a remote assistance management platform of the present application is shown, which, as shown in FIG. 6, further includes a file distribution management module 504.
The control end is further configured to receive a second processing request and send the second processing request to the remote assistance management platform; the second processing request carries a designated identifier and a designated path; the appointed identification comprises address information of at least one appointed target cloud desktop or appointed user identification; the specified path is a storage path of the target file.
The remote assistance management platform 502 is further configured to receive a second processing request triggered by the control end, and perform validity verification on the user identity of the uploading target file; under the condition that the user identity passes the validity verification, carrying out validity verification on the uploaded target file; and receiving the target file under the condition that the target file passes the validity verification.
The remote assistance management platform 502 is further configured to, after receiving the target file, respond to the second processing request, issue a file issue instruction to the file distribution management module, where the file issue instruction is configured to issue the target file to the specified path of the target cloud desktop indicated by the specified identifier.
The file distribution management module 504 is further configured to receive and execute a file issuing instruction sent by the remote assistance management platform for the target file.
Through the remote assistance management platform provided by the application, an administrator can realize simultaneous remote connection of a plurality of cloud desktops by operating the control end of the remote assistance management platform, and simultaneously display a plurality of remote assistance windows on the control end, so that the administrator can conveniently check and operate. The application can effectively solve the problem of the point-to-point scene limitation of the remote assistance, simplify the operation flow of the administrator, greatly improve the work efficiency and the work effect of the administrator, provide more rapid and effective technical support for the user and help the user to quickly solve the problem. Furthermore, the remote assistance management platform provided by the application not only can realize batch remote assistance of a plurality of cloud desktops, but also can realize batch downloading of target files, can greatly improve the efficiency of file issuing, and can avoid the occurrence of error transmission or missing transmission.
The embodiment of the application also provides a cloud desktop system, as shown in fig. 2. The cloud desktop system comprises the remote assistance management platform in any embodiment.
For the device embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference is made to the description of the method embodiments for relevant points.
In this specification, each embodiment is described in a progressive manner, and each embodiment is mainly described by differences from other embodiments, and identical and similar parts between the embodiments are all enough to be referred to each other.
The specific manner in which the various modules perform the operations in the apparatus of the above embodiments have been described in detail in connection with the embodiments of the method, and will not be described in detail herein.
Embodiments of the present application provide a device for remote connection, comprising a memory, and one or more programs, wherein the one or more programs are stored in the memory and configured to be executed by one or more processors, including for performing the remote connection method described in one or more embodiments above.
Fig. 7 is a block diagram illustrating an apparatus 800 for remote connection according to an example embodiment. For example, apparatus 800 may be a mobile phone, computer, digital broadcast terminal, messaging device, game console, tablet device, medical device, exercise device, personal digital assistant, or the like.
Referring to fig. 7, apparatus 800 may include one or more of the following components: a processing component 802, a memory 804, a power component 806, a multimedia component 808, an audio component 810, an input/output (I/O) interface 812, a sensor component 814, and a communication component 816.
The processing component 802 generally controls overall operation of the apparatus 800, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations. Processing element 802 may include one or more processors 820 to execute instructions to perform all or part of the steps of the methods described above. Further, the processing component 802 can include one or more modules that facilitate interactions between the processing component 802 and other components. For example, the processing component 802 can include a multimedia module to facilitate interaction between the multimedia component 808 and the processing component 802.
The memory 804 is configured to store various types of data to support operations at the device 800. Examples of such data include instructions for any application or method operating on the device 800, contact data, phonebook data, messages, pictures, videos, and the like. The memory 804 may be implemented by any type or combination of volatile or nonvolatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk.
The power supply component 806 provides power to the various components of the device 800. The power components 806 may include a power management system, one or more power sources, and other components associated with generating, managing, and distributing power for the device 800.
The multimedia component 808 includes a screen between the device 800 and the user that provides an output interface. In some embodiments, the screen may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensor may sense not only the boundary of a touch or slide action, but also the duration and pressure associated with the touch or slide operation. In some embodiments, the multimedia component 808 includes a front camera and/or a rear camera. The front camera and/or the rear camera may receive external multimedia data when the device 800 is in an operational mode, such as a shooting mode or a video mode. Each front camera and rear camera may be a fixed optical lens system or have focal length and optical zoom capabilities.
The audio component 810 is configured to output and/or input audio signals. For example, the audio component 810 includes a Microphone (MIC) configured to receive external audio signals when the device 800 is in an operational mode, such as a call mode, a recording mode, and a voice information processing mode. The received audio signals may be further stored in the memory 804 or transmitted via the communication component 816. In some embodiments, audio component 810 further includes a speaker for outputting audio signals.
The I/O interface 812 provides an interface between the processing component 802 and peripheral interface modules, which may be a keyboard, click wheel, buttons, etc. These buttons may include, but are not limited to: homepage button, volume button, start button, and lock button.
The sensor assembly 814 includes one or more sensors for providing status assessment of various aspects of the apparatus 800. For example, the sensor assembly 814 may detect the on/off state of the device 800, the relative positioning of the components, such as the display and keypad of the apparatus 800, the sensor assembly 814 may also search for a change in position of the apparatus 800 or one component of the apparatus 800, the presence or absence of user contact with the apparatus 800, the orientation or acceleration/deceleration of the apparatus 800, and a change in temperature of the apparatus 800. The sensor assembly 814 may include a proximity sensor configured to detect the presence of nearby objects without any physical contact. The sensor assembly 814 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 814 may also include an acceleration sensor, a gyroscopic sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.
The communication component 816 is configured to facilitate communication between the apparatus 800 and other devices, either in a wired or wireless manner. The device 800 may access a wireless network based on a communication standard, such as WiFi,2G or 3G, or a combination thereof. In one exemplary embodiment, the communication component 816 receives broadcast signals or broadcast related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, the communication component 816 further includes a Near Field Communication (NFC) module to facilitate short range communications. For example, the NFC module may be implemented based on radio frequency information processing (RFID) technology, infrared data association (IrDA) technology, ultra Wideband (UWB) technology, bluetooth (BT) technology, and other technologies.
In an exemplary embodiment, the apparatus 800 may be implemented by one or more Application Specific Integrated Circuits (ASICs), digital Signal Processors (DSPs), digital Signal Processing Devices (DSPDs), programmable Logic Devices (PLDs), field Programmable Gate Arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic elements for executing the methods described above.
In an exemplary embodiment, a non-transitory computer readable storage medium is also provided, such as memory 804 including instructions executable by processor 820 of apparatus 800 to perform the above-described method. For example, the non-transitory computer readable storage medium may be ROM, random Access Memory (RAM), CD-ROM, magnetic tape, floppy disk, optical data storage device, etc.
Fig. 8 is a schematic diagram of a server in some embodiments of the application. The server 1900 may vary considerably in configuration or performance and may include one or more central processing units (central processing units, CPU) 1922 (e.g., one or more processors) and memory 1932, one or more storage media 1930 (e.g., one or more mass storage devices) that store applications 1942 or data 1944. Wherein the memory 1932 and storage medium 1930 may be transitory or persistent. The program stored in the storage medium 1930 may include one or more modules (not shown), each of which may include a series of instruction operations on a server. Still further, a central processor 1922 may be provided in communication with a storage medium 1930 to execute a series of instruction operations in the storage medium 1930 on the server 1900.
The server 1900 may also include one or more power supplies 1926, one or more wired or wireless network interfaces 1950, one or more input/output interfaces 1958, one or more keyboards 1956, and/or one or more operating systems 1941, such as Windows Server, mac OS XTM, unixTM, linuxTM, freeBSDTM, and the like.
A non-transitory computer readable storage medium, which when executed by a processor of an apparatus (server or terminal), enables the apparatus to perform the remote connection method shown in fig. 1.
A non-transitory computer readable storage medium, when executed by a processor of an apparatus (server or terminal), enables the apparatus to perform the foregoing description of the remote connection method in the corresponding embodiment of fig. 1, and thus, a detailed description thereof will be omitted herein. In addition, the description of the beneficial effects of the same method is omitted. For technical details not disclosed in the computer program product or the computer program embodiments according to the present application, reference is made to the description of the method embodiments according to the present application.
In addition, it should be noted that: embodiments of the present application also provide a computer program product or computer program that may include computer instructions that may be stored in a computer-readable storage medium. The processor of the computer device reads the computer instructions from the computer readable storage medium, and the processor can execute the computer instructions, so that the computer device performs the remote connection method in the embodiment corresponding to fig. 1, which will not be described herein. In addition, the description of the beneficial effects of the same method is omitted. For technical details not disclosed in the computer program product or the computer program embodiments according to the present application, reference is made to the description of the method embodiments according to the present application.
Other embodiments of the application will be apparent to those skilled in the art from consideration of the specification and practice of the application disclosed herein. This application is intended to cover any variations, uses, or adaptations of the application following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the application pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the application being indicated by the following claims.
It is to be understood that the application is not limited to the precise arrangements and instrumentalities shown in the drawings, which have been described above, and that various modifications and changes may be effected without departing from the scope thereof. The scope of the application is limited only by the appended claims.
The foregoing description of the preferred embodiments of the application is not intended to limit the application to the precise form disclosed, and any such modifications, equivalents, and alternatives falling within the spirit and scope of the application are intended to be included within the scope of the application.
The foregoing has described in detail the methods, platforms, apparatus and readable storage media of remote connection provided by the present application, and specific examples have been presented herein to illustrate the principles and embodiments of the present application and to assist in understanding the methods and core ideas of the present application; meanwhile, as those skilled in the art will have variations in the specific embodiments and application scope in accordance with the ideas of the present application, the present description should not be construed as limiting the present application in view of the above.
Claims (11)
1. A method of remote connection, for use with a remote assistance management platform, the method comprising:
receiving a first processing request, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2;
determining a target cloud desktop in the first cloud desktop;
requesting a cloud server to acquire a connection key of the target cloud desktop;
for each target cloud desktop, respectively starting a corresponding process; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window.
2. The method of claim 1, wherein the determining a target cloud desktop in the first cloud desktop comprises:
determining a second cloud desktop meeting remote assistance conditions in the first cloud desktop;
and determining a target cloud desktop in the second cloud desktop.
3. The method according to claim 1, wherein the method further comprises:
Receiving a second processing request triggered by a target file, wherein the second processing request carries a designated identifier and a designated path; the appointed identification comprises address information of at least one appointed target cloud desktop or appointed user identification; the specified path is a storage path of the target file;
and based on the established remote connection, issuing the target file to the specified path of the target cloud desktop indicated by the specified identification.
4. The method according to claim 1, wherein the method further comprises:
verifying the legality of the user identity of the uploading target file;
under the condition that the user identity passes the validity verification, carrying out validity verification on the target file;
and receiving the target file under the condition that the target file passes the validity verification.
5. The method of claim 1, wherein the remote assistance management platform stores a mapping relationship between address information and login information of the registered cloud desktop; the method further comprises the steps of:
inquiring the mapping relation according to the address information of the target cloud desktop, and acquiring login information of the target cloud desktop;
The request for obtaining the connection key of the target cloud desktop from the cloud server comprises the following steps:
and sending a connection authorization request to the cloud server, wherein the connection authorization request carries login information of the target cloud desktop, so that the cloud server performs validity verification on the login information of the target cloud desktop, and receiving a connection key of the target cloud desktop returned by the cloud server under the condition that the login information of the target cloud desktop passes the validity verification of the cloud server.
6. The method according to claim 1, wherein the method further comprises:
receiving and storing related information of a registered cloud desktop in the cloud server, which is uploaded by the cloud server, in an initialization process;
and receiving and storing the updated information generated by the registered cloud desktop uploaded by the cloud server in the running process.
7. The method according to claim 1, wherein the method further comprises:
and responding to the switching instruction, and switching the window showing the remote connection currently displayed.
8. A remote connection device for use with a remote assistance management platform, the device comprising:
The first request receiving module is used for receiving a first processing request, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2;
the target determining module is used for determining a target cloud desktop in the first cloud desktop;
the request key module is used for requesting the cloud server to acquire the connection key of the target cloud desktop;
the connection display module is used for starting corresponding processes for each target cloud desktop respectively; the process and the target cloud desktop have a one-to-one correspondence, the process establishes remote connection with the corresponding target cloud desktop through a remote communication protocol based on the address information and the connection key of the corresponding target cloud desktop, and the target cloud desktop returned by the remote communication protocol is displayed in a corresponding window.
9. The remote assistance management platform is characterized by comprising a cloud desktop information management module, a remote assistance management module and a remote assistance implementation module; wherein:
the cloud desktop information management module is used for receiving a first processing request triggered by a control end, wherein the first processing request carries address information of a first cloud desktop; the number of the first cloud desktops is greater than or equal to 2; determining a second cloud desktop meeting remote assistance conditions from the first cloud desktop, requesting a cloud server to acquire a connection key of the second cloud desktop, and pushing related information and the connection key of the second cloud desktop to the remote assistance management module;
The remote assistance management module is used for storing related information and a connection key of the second cloud desktop, providing a selection list or an input interface, determining a target cloud desktop through the second cloud desktop selected in the selection list, or determining the target cloud desktop through the input information received by the input interface, and initiating a remote assistance instruction aiming at the target cloud desktop to the remote assistance implementation module;
the remote assistance implementation module is used for receiving a remote assistance instruction for the target cloud desktops initiated by the remote assistance management module, responding to the remote assistance instruction, requesting an operating system of the control end to start a process for each target cloud desktop, establishing remote connection with the corresponding target cloud desktops through a remote communication protocol based on address information and a connection key of the corresponding target cloud desktops, and displaying the target cloud desktops returned by the remote communication protocol in corresponding windows.
10. An apparatus for remote connection comprising a memory, and one or more programs, wherein one or more programs are stored in the memory and configured to be executed by one or more processors, the one or more programs comprising instructions for performing the remote connection method of any of claims 1-7.
11. A readable storage medium having instructions stored thereon, which when executed by one or more processors of an apparatus, cause the apparatus to perform the remote connection method of any of claims 1 to 7.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311049187.XA CN117176717A (en) | 2023-08-18 | 2023-08-18 | Remote connection method, platform, device and readable storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
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