CN117035334A - Takeout order management method and system - Google Patents
Takeout order management method and system Download PDFInfo
- Publication number
- CN117035334A CN117035334A CN202311037344.5A CN202311037344A CN117035334A CN 117035334 A CN117035334 A CN 117035334A CN 202311037344 A CN202311037344 A CN 202311037344A CN 117035334 A CN117035334 A CN 117035334A
- Authority
- CN
- China
- Prior art keywords
- order
- level
- takeout
- distributed
- orders
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000007726 management method Methods 0.000 title claims abstract description 25
- 238000000034 method Methods 0.000 claims abstract description 10
- 238000012163 sequencing technique Methods 0.000 claims description 3
- 230000000875 corresponding effect Effects 0.000 description 10
- 230000002596 correlated effect Effects 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000001360 synchronised effect Effects 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000004364 calculation method Methods 0.000 description 1
- 238000004590 computer program Methods 0.000 description 1
- 235000012054 meals Nutrition 0.000 description 1
- 230000003068 static effect Effects 0.000 description 1
- 230000001502 supplementing effect Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- General Business, Economics & Management (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Marketing (AREA)
- Accounting & Taxation (AREA)
- Theoretical Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- Educational Administration (AREA)
- Tourism & Hospitality (AREA)
- Quality & Reliability (AREA)
- Operations Research (AREA)
- Game Theory and Decision Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The embodiment of the application relates to the technical field of data processing, and particularly discloses a takeout order management method and system, comprising the following steps: acquiring the total number of takeout orders to be distributed in a preset area according to a preset period, acquiring order information of the takeout orders to be distributed when the total number is greater than a threshold value, and acquiring the information of the distributors distributed for the preset area; the method comprises the steps of determining the priority level of a take-out order to be distributed according to order information and distributor information, warehousing the take-out order to be distributed into an order pool with corresponding priority level according to the priority level, distributing distributors in a preset area for the order pool according to the distributor information and the priority level of the order pool, and warehousing the take-out order to be distributed to distributors in the order pool according to the sequence of the take-out order to be distributed in the order pool.
Description
Technical Field
The application belongs to the technical field of data processing, and particularly relates to a takeout order management method and system.
Background
Currently, in order to improve the delivery efficiency of the takeout orders by the delivery staff, the delivery area is divided into a plurality of areas, and a certain number of delivery staff are configured for each area to deliver the takeout orders in the area.
However, the distribution tasks are divided according to the areas and a certain number of distributors are configured, so that the efficiency of the distributors is improved, but distribution is performed according to the order placing sequence of the takeout orders in one area, the working state of the distributors and the priority of the takeout orders in the area are not considered, the distribution terminal occupies longer time of the distributors when the takeout orders with longer preparation time and longer distribution time are distributed in the area, and the problem that the takeout orders cannot be distributed in time due to the reduction of the circulation rate of the distributors in the peak period of the takeout orders is caused.
Disclosure of Invention
The embodiment of the application aims to provide a takeout order management method and system, which aim to solve the problem that takeout orders cannot be timely distributed due to the fact that the distribution staff work state and the priority level of takeout orders are not considered in regional distribution of takeout orders, and the circulation rate of distribution staff in the takeout order peak period is reduced.
In order to achieve the above object, the embodiment of the present application provides the following technical solutions:
a take-out order management method specifically comprises the following steps:
when the current time enters a preset time period, acquiring the total number of takeout orders to be distributed in a preset area according to a preset period;
when the total number is larger than a threshold value, acquiring order information of the takeout order to be distributed, and acquiring distributor information of distributors distributed for the preset area according to the preset period;
determining the priority level of the takeout order to be distributed according to the order information and the dispatcher information;
warehousing the takeout orders to be distributed into an order pool of the corresponding priority level according to the priority level;
distributing the dispatcher in the preset area to the order pool according to the dispatcher information and the priority level of the order pool;
and according to the sequence of the takeout orders to be distributed in the order pool, the takeout orders to be distributed are delivered to a distributor of the order pool.
By further limiting the technical scheme of the embodiment of the application, entering a preset time period at the current time, and acquiring the total number of takeout orders to be distributed in a preset area according to a preset period, the method specifically comprises the following steps:
and when the current time enters a preset time period, acquiring the total number of take-out orders to be distributed in the preset area according to a preset period, wherein the total number of take-out orders to be distributed is the starting point of distribution in the preset area.
As a further limitation of the technical solution of the embodiment of the present application, when the total number is greater than a threshold value, order information of the takeout order to be distributed is obtained, and information of a dispatcher in the preset area is obtained according to the preset period, and the method specifically includes the following steps:
when the total number is larger than a threshold value, acquiring a delivery starting address, a delivery end address, a delivery duration and a standby duration of the takeaway order to be delivered as order information;
and acquiring the distribution personnel position, the working state and the distribution capacity score distributed to the preset area according to the preset period to serve as the distribution personnel information.
As a further limitation of the technical solution of the embodiment of the present application, the order information includes a delivery start address, a delivery end address, a delivery duration, and a standby duration, the dispatcher information includes a dispatcher position and a working state, and the determining the priority level of the takeaway order to be delivered according to the order information and the dispatcher information specifically includes the following steps:
counting the number of idle dispatchers of dispatchers whose positions are in the preset area and whose working states are idle states;
judging whether the total number is smaller than or equal to the number of idle dispatchers;
if yes, setting the priority level of the takeout order to be distributed as a first level;
if not, calculating the difference value between the total number and the number of the idle dispatchers;
determining the score of the distribution starting address, the score of the distribution ending address, the score of the distribution duration and the score of the preparation duration;
determining weights of the distribution start address, the distribution end address, the distribution duration and the preparation duration in a preset difference-weight comparison table according to the difference;
calculating a weighted sum according to the distribution start address, the distribution end address, the distribution time length and the score and weight of the standby time length to obtain the total score of the takeaway order to be distributed;
when the total score is larger than a preset score threshold value, determining that the priority level of the takeout order to be distributed is a first level;
and when the total score is smaller than or equal to a preset score threshold value, determining that the priority level of the takeout order to be distributed is a second level.
As a further limitation of the technical solution of the embodiment of the present application, when the delivery destination address is outside the preset area, the weight of the delivery destination address is inversely related to the difference value and the minimum distance from the delivery destination address to the boundary of the preset area;
and the distribution time length and the weight of the preparation time length are inversely related to the difference value.
As a further limitation of the technical solution of the embodiment of the present application, the priority level includes a first level and a second level, and the step of warehousing the takeout order to be delivered into an order pool of a corresponding priority level according to the priority level specifically includes the following steps:
counting the number of orders of the take-away orders to be distributed, wherein the priority level of the orders is a first level, and sequencing the take-away orders to be distributed of the first level according to an order generation sequence;
judging whether the order number is smaller than or equal to the idle dispatcher number;
if yes, adding the takeout orders to be distributed with the priority level being the first level into a first level order pool according to the sequence;
adding N second-level takeout orders to be distributed, wherein the total score of the second-level takeout orders is ranked in front, to the first-level order pool until the number of the orders to be distributed in the first-level order pool is equal to the number of the idle distributors;
if not, adding the takeout orders to be distributed, the number of which is equal to the number of the idle distribution staff, and the priority level of which is the first level, into a first level order pool according to the sequence;
adding the to-be-delivered takeout orders with the priority level of the first level, which are added to the outside of the first level order pool, into a second level order pool according to the order;
and adding the takeout orders to be distributed with the priority level of the second level into the second level order pool according to the total score, and after the takeout orders to be distributed with the priority level of the first level in the second level order pool.
As a further limitation of the technical solution of the embodiment of the present application, distributing the distribution staff in the preset area to the order pool according to the distribution staff information and the priority level of the order pool, specifically including the following steps:
determining the idle dispatcher in the preset area as the dispatcher of the first-level order pool;
and determining non-idle dispatchers in the preset area as dispatchers of the second-level order pool.
As a further limitation of the technical solution of the embodiment of the present application, after the takeout order to be delivered is delivered to the delivery person in the order pool according to the sequence of the takeout order to be delivered in the order pool, the method further includes the following steps:
after the order pool in the current period is discharged and emptied, deleting the order pool in the current period, entering the next period, and returning to the step of acquiring the total number of takeout orders to be distributed in a preset area according to the preset period.
A take-away order management system specifically comprises the following units:
the total number obtaining unit is used for obtaining the total number of the take-out orders to be distributed in the preset area according to the preset period when the current time enters the preset time period;
an order information and dispatcher information obtaining unit, configured to obtain order information of the takeout order to be dispatched when the total number is greater than a threshold value, and obtain dispatcher information of a dispatcher allocated to the preset area according to the preset period;
the priority level determining unit is used for determining the priority level of the take-away order to be distributed according to the order information and the distributor information;
the order storage unit is used for storing the takeout order to be distributed into an order pool with the corresponding priority according to the priority;
an order pool dispatcher distributing unit, configured to distribute, for the order pool, a dispatcher in the preset area according to the dispatcher information and the priority level of the order pool;
and the order delivery unit is used for delivering the takeout orders to be delivered to the delivery staff of the order pool according to the sequence of the takeout orders to be delivered in the order pool.
As a further limitation of the technical solution of the embodiment of the present application, the total number obtaining unit specifically includes the following modules:
the total number obtaining module is used for obtaining the total number of the take-out orders to be distributed in the preset area according to the distribution starting point according to the preset period when the current time enters the preset time period.
Compared with the prior art, the application has the beneficial effects that:
according to the takeout order management method, when the current time enters a preset time period, the total quantity of takeout orders to be distributed in a preset area is obtained according to a preset period, and when the total quantity is larger than a threshold value, the priority level of the takeout orders to be distributed is determined according to the order information and the distributor information, the takeout orders to be distributed are put in an order pool with corresponding priority levels according to the priority level, and the distributors are distributed, the takeout orders to be distributed are put in the order pool according to the sequence of the takeout orders to be distributed in the order pool, so that the priority level of the orders to be distributed is determined first and distributed to the order pool, and the distributor distribution takeout orders are distributed to the order pool with different priority levels.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the following description will briefly introduce the drawings that are needed in the embodiments or the description of the prior art, and it is obvious that the drawings in the following description are only some embodiments of the present application.
FIG. 1 illustrates a flow chart of a takeout order management method provided by one embodiment of the present application.
FIG. 2 is a flow chart illustrating the determination of a priority level of a take-away order to be dispensed based on order information and dispatcher information in an embodiment of the present application;
FIG. 3 is a flow chart illustrating the warehousing of takeout orders to be delivered into order pools of respective priority levels according to a priority level in an embodiment of the present application;
FIG. 4 illustrates an application architecture diagram of a take-away order management system provided by one embodiment of the present application.
Description of the embodiments
The present application will be described in further detail with reference to the drawings and examples, in order to make the objects, technical solutions and advantages of the present application more apparent. It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the scope of the application.
FIG. 1 shows a flowchart of a takeout order management method provided by an embodiment of the present application. Specifically, the takeout order management method in the embodiment of the application specifically includes the following steps:
step S101, when the current time enters a preset time period, the total number of takeout orders to be distributed in a preset area is obtained according to a preset period.
In this embodiment, the take-out order may be a collective term for all take-out service orders, and illustratively, the take-out order may be a restaurant take-out order, a taxi taking order, a shopping order, and the like. The current time may be a system time of the take-out platform, and the preset time period may be a time period to which the method of the embodiment is applied, and in one example, the preset time period may be a peak time period of the take-out order, for example, may be a daily meal peak time period, for example, may be 10: the preset period may be every 1 minute, 5 minutes, etc. in the time periods of 30-14:00, 16:30-20:30, etc., the preset area may be a pre-divided area for distributing the take-out order according to the area, each preset area may be configured with a preset number of distributors, the distribution starting points of the distributors going to the take-out order at any position in the preset area are reasonable and economical, and the division of the preset area may be determined according to the actual situation or refer to the prior art, which is not described in detail herein.
For example, a pre-set area may be provided with a take-out distribution station configured with several distribution operators. The embodiment may enter a preset time period at the current time and at the end of each period, count the number of takeaway orders to be distributed, which are generated in the period and have a distribution start point in a preset area, where the distribution start point may be determined when the takeaway orders to be distributed are generated, and the distribution start point is usually the address of a takeaway merchant, so that whether the takeaway orders are in the preset area may be determined, and thus the total number of takeaway orders to be distributed in the preset area at the end of one period may be counted.
Step S102, when the total number is greater than the threshold value, order information of takeout orders to be distributed is obtained, and distributor information of distributors distributed for a preset area is obtained according to a preset period.
In one embodiment, the threshold may be the number of the dispensers configured in the preset area, or N times the number of the dispensers, when the total number is greater than the threshold, information such as a dispensing start address, a dispensing end address, a dispensing duration, a standby duration, and the like of the take-out order to be dispensed may be obtained as order information, and the positions and working states of the dispensers allocated to the preset area are obtained as dispenser information according to a preset period, where the dispensing duration is a total estimated duration of delivering the take-out order to be dispensed from the start address to the user, and the standby duration is a total duration required by the take-out merchant to prepare the take-out merchandise.
Step S103, determining the priority level of the takeout order to be distributed according to the order information and the distributor information.
In one embodiment, a priority prediction model may be trained using order information and dispatcher information of historical take-out orders in a preset area, specifically, a priority may be marked for each historical take-out order, then the order information and dispatcher information of the historical take-out order are input into the model to predict the priority, and a loss rate is calculated according to the predicted priority and the marked priority, so as to update parameters of the model, until the loss rate is less than a preset threshold, and the model is determined to have learned the ability to predict the priority of the take-out order according to the order information and the dispatcher information.
The order information and the dispatcher information of the take-away order to be dispatched in the current period are input into a priority level prediction model to obtain the priority level of the take-away order to be dispatched.
In another embodiment, as shown in fig. 2, determining the priority of the takeaway order to be delivered according to the order information and the dispatcher information specifically includes the following steps:
step S1031, counting the number of idle dispatchers of dispatchers whose positions are in a preset area and whose working states are idle states;
step S1032, judging whether the total number is smaller than or equal to the number of idle dispatchers, if yes, executing S1033, otherwise, executing S1034;
step S1033, setting the priority level of the takeout order to be distributed as a first level;
step S1034, calculating the difference between the total number and the number of idle dispatchers;
step S1035, determining a score of the delivery start address, a score of the delivery end address, a score of the delivery duration, and a score of the preparation duration;
step S1036, determining weights of a delivery start address, a delivery end address, a delivery duration and a preparation duration in a preset difference-weight comparison table according to the difference;
step S1037, calculating a weighted sum according to the distribution start address, the distribution end address, the distribution time length and the score and weight of the standby time length to obtain the total score of the takeout order to be distributed;
step S1038, when the total score is larger than a preset score threshold, determining that the priority level of the takeout order to be distributed is a first level;
step S1039, when the total score is less than or equal to the preset score threshold, determining that the priority level of the takeaway order to be delivered is the second level.
Specifically, the idle dispatcher may be a dispatcher who is in an idle state and does not distribute the takeaway order when the current period is finished, if the total number of takeaway orders to be distributed in a preset area is smaller than the number of idle dispatcher, the number of takeaway orders to be distributed in the area is smaller, and the current idle dispatcher distributes the takeaway orders directly, then the priority of all takeaway orders to be distributed is set as a first level, otherwise, the difference value between the total number of takeaway orders to be distributed and the number of idle dispatcher is calculated, an order information-score table is firstly determined, the order information-score table comprises scores corresponding to the distribution start address and the distribution end address in different ranges, scores corresponding to the distribution time length and the preparation time length in different ranges, after the scores corresponding to the order information of each item are determined through the order information-score table, the weight of the order information is determined according to the difference value, wherein when the distribution end address is outside the preset area, the weight of the distribution end address is inversely related to the difference value, the minimum distance between the end address and the boundary of the preset area, and the distribution weight and the negative related time length of the preparation time length are firstly determined; when the distribution terminal address is in the preset area, the weight of the distribution terminal address is positively correlated with the difference value and the minimum distance from the distribution terminal address to the boundary of the preset area, and the weight of the distribution time length and the preparation time length is negatively correlated with the difference value.
In this embodiment, the larger the difference value is, the more the difference between the total number of takeout orders to be delivered and the number of spare delivery operators is, the more takeout orders to be delivered need to be delivered, and the priority delivery destination address is in the preset area, the longer the takeout order is, the longer the takeout destination address is outside the preset area and the minimum distance between the takeout destination address and the boundary of the preset area is, the smaller the total score is, the lower the priority is, and the higher the priority is, otherwise, the larger the priority is, the larger the takeout destination address is in the preset area and the minimum distance between the takeout destination address and the boundary of the preset area is, the shorter the takeout destination address is, the shorter the delivery duration is. Therefore, the problem that takeout orders with the delivery end addresses in the preset area and with shorter preparation time and delivery time can not be delivered in time due to the fact that the takeout orders with the delivery end addresses in the preset area and with longer preparation time and delivery time are occupied by the takeout orders for a long time is avoided when the takeout orders with the priority delivery end addresses in the preset area and with longer preparation time and delivery time are in the peak time of the takeout orders, and the problem that takeout orders with the priority delivery end addresses in the preset area and with shorter preparation time and delivery time are achieved when the takeout orders are in the peak time so as to improve the circulation rate of the takeout orders, and more takeout orders are delivered in the peak time.
Step S104, putting the takeout orders to be distributed into an order pool of the corresponding priority level according to the priority level.
The order pool may be a contra-listed set of takeaway orders to be distributed, and in one embodiment, as shown in fig. 3, the takeaway orders to be distributed are put into the order pool of corresponding priority according to priority, and specifically includes the following steps:
step S1041, counting the number of orders of the take-away orders to be distributed with a priority level of the first level, and sorting the take-away orders to be distributed with the priority level of the first level according to the order generation sequence;
step S1042, judging whether the number of orders is smaller than or equal to the number of idle distribution staff, if yes, executing S1043, S1044; if not, S1045-S1047 are performed.
Step S1043, adding the takeout orders to be distributed with the priority level being the first level to the first level order pool according to the order;
step S1044, adding N second-level takeout orders to be distributed with the total scores sorted in the front into the first-level order pool until the number of the orders to be distributed in the first-level order pool is equal to the number of the idle distribution staff;
step S1045, adding the takeout orders to be distributed with the priority level of the number of idle distribution members being the first level to the first level order pool according to the order sequence;
step S1046, adding the takeout orders to be distributed with the first priority level added to the first level order pool outside the first level order pool into the second level order pool according to the order;
in step S1047, the to-be-delivered take-out orders with the priority level of the second level are added to the second level order pool according to the total score, and after the to-be-delivered take-out orders with the priority level of the first level in the second level order pool.
Specifically, after the first-level to-be-delivered take-out orders are ordered according to the order generation sequence and the number of orders of the first-level to-be-delivered take-out orders is counted, if the number of orders is smaller than or equal to the current free dispatcher number, all the first-level to-be-delivered take-out orders can be added into the first-level order pool according to the order, if the number of orders in the first-level order pool is smaller than the free dispatcher number, N second-level to-be-delivered take-out orders with the total score ordered in the first-level order pool are added into the first-level order pool until the number of to-be-delivered orders in the first-level order pool is equal to the free dispatcher number, so that the first-level to-be-delivered take-out orders and the second-level to-be-delivered take-out orders with the total score higher in the first-level order pool are ensured to be directly delivered by the free dispatcher.
If the number of orders of the first-level takeout order to be distributed is larger than the number of current idle distribution staff, when the number of orders in the first-level order pool is equal to the number of current idle distribution staff after the first-level takeout order to be distributed is added to the first-level order pool, adding the rest first-level takeout order to the second-level order pool, and adding the second-level takeout order to be distributed to the second-level order pool after the first-level takeout order to be distributed.
Step S105, distributing the distribution staff in the preset area to the order pool according to the distribution staff information and the priority level of the order pool.
Specifically, determining the spare dispatcher in the preset area as the dispatcher of the first-level order pool, determining the non-spare dispatcher in the preset area as the dispatcher of the second-level order pool, namely, when the current period is finished, delivering the takeaway order to be delivered of the first-level order pool by the spare dispatcher in the current period, delivering the takeaway order to be delivered of the second-level order pool after the non-spare dispatcher finishes the current delivery task, and naturally, when the waiting time of the takeaway order to be delivered of the first-level order pool is longer than the preset time and the number of the spare dispatcher is greater than the preset number, transferring the takeaway order to be delivered of the first-level order pool in the second-level order pool to the first-level order pool and delivering the takeaway order to the spare dispatcher from the first-level order pool for delivery.
And S106, the takeaway orders to be distributed are reserved to the distribution staff of the order pool according to the sequence of the takeaway orders to be distributed in the order pool.
Illustratively, assuming that 30 first-level take-out orders are to be delivered in a first-level order pool and 50 second-level take-out orders are to be delivered in a second-level order pool at the end of a certain period (10:30-10:32) within a preset time period, 65 dispatchers are to be provided in a preset area, 30 dispatchers A1-A30 are in an idle state and dispatchers A31-A65 are in a non-idle state within the 10:30-10:32 time period, 30 first-level take-out orders in the first-level order pool are assigned to dispatchers A1-A30, after dispatcher A55 in the dispatchers A31-A65 ends its delivery task, the first-level take-out orders in the second-level order pool are assigned to dispatcher A55, and the assigned take-out orders are deleted from the second-level order pool, after the dispatcher a50 in the dispatcher a31-a65 finishes its dispatching task, the takeaway order to be dispatched ordered in the first class of order pool is allocated to the dispatcher a50, and so on, when the waiting time of the takeaway order to be dispatched ordered in the first class of order pool in the second class of order pool is longer than the preset time length, and the number of the dispatchers finishing the dispatching task in the dispatcher A1-a30 is greater than the preset number, the takeaway order to be dispatched ordered in the first class of order pool in the second class of order pool can be transferred to the first class of order pool, and the dispatcher finishing the dispatching task in the dispatcher A1-a30 carries out dispatching until the order pool in the current cycle is removed after the order pool in the current cycle is discharged and emptied, the next cycle is entered, and the step of acquiring the total number of takeaway orders to be dispatched in the preset area according to the preset cycle is returned.
According to the takeout order management method, takeout orders with higher priority in the first-level order pool are directly delivered by idle delivery staff without waiting, takeout orders with lower priority in the second-level order pool are delivered after delivery tasks are carried out by delivery staff who is executing delivery tasks, priority of the orders to be delivered are determined and distributed to the order pool, takeout orders are distributed to the order pools with different priority, priority of the orders to be delivered can be determined during takeout order peak period, and compared with takeout orders generated according to takeout orders, takeout orders with higher priority are delivered according to priority, timely delivery of takeout orders to users can be guaranteed, circulation rate of delivery staff can be improved, and takeout orders in an area can be delivered to users timely.
Fig. 4 shows an application architecture diagram of a take-out order management system according to an embodiment of the present application, where the take-out order management system according to the embodiment specifically includes:
the total number obtaining unit 401 is configured to obtain, according to a preset period, a total number of takeout orders to be distributed in a preset area when the current time enters a preset period;
an order information and dispatcher information acquiring unit 402 configured to acquire order information of a takeout order to be dispatched when the total number is greater than a threshold value, and acquire dispatcher information of a dispatcher assigned to a preset area according to a preset period;
a priority level determining unit 403 for determining a priority level of the take-away order to be distributed according to the order information and the distributor information;
an order storage unit 404, configured to store the takeout order to be distributed into an order pool of a corresponding priority level according to the priority level;
an order pool dispatcher allocation unit 405, configured to allocate a dispatcher in a preset area to the order pool according to dispatcher information and a priority level of the order pool;
the order delivery unit 406 is configured to deliver the takeout order to be delivered to the delivery person in the order pool according to the order of the takeout order to be delivered in the order pool.
As a further limitation of the technical solution of the embodiment of the present application, the total number obtaining unit 401 specifically includes the following modules:
the total number obtaining module is used for obtaining the total number of the take-out orders to be distributed in the preset area according to the preset period when the current time enters the preset time period.
As a further limitation of the technical solution of the embodiment of the present application, the order information and dispatcher information obtaining unit 402 specifically includes the following modules:
the order information acquisition module is used for acquiring a delivery starting address, a delivery end address, a delivery duration and a standby duration of the takeout order to be delivered when the total quantity is larger than a threshold value, so as to be used as order information;
and the dispatcher information acquisition module is used for acquiring the dispatcher positions, the working states and the dispatching capacity scores distributed to the preset area according to the preset period to serve as dispatcher information.
As further defined by the technical solution of the embodiment of the present application, the order information includes a delivery start address, a delivery end address, a delivery duration, and a preparation duration, and the priority level determining unit 403 specifically includes the following modules:
the idle dispatcher number counting module is used for counting the idle dispatcher number of the dispatcher with the dispatcher position in a preset area and the working state being an idle state;
the distribution member number judging module is used for judging whether the total number is smaller than or equal to the number of idle distribution members;
the first grade setting module is used for setting the priority grade of the takeout order to be distributed as a first grade;
the difference value calculation module is used for calculating the difference value between the total number and the number of idle dispatchers;
the score determining module is used for determining the score of the distribution starting address, the score of the distribution ending address, the score of the distribution duration and the score of the preparation duration;
the weight determining module is used for determining weights of a distribution starting address, a distribution end address, a distribution duration and a preparation duration in a preset difference-weight comparison table according to the difference;
the total score calculating module is used for calculating a weighted sum according to the distribution starting address, the distribution ending address, the distribution time length and the score and weight of the standby time length to obtain the total score of the takeaway order to be distributed;
the first grade determining module is used for determining that the priority grade of the takeaway order to be distributed is a first grade when the total score is larger than a preset score threshold value;
and the second grade determining module is used for determining the priority grade of the takeout order to be distributed as a second grade when the total score is smaller than or equal to a preset score threshold value.
As a further limitation of the technical scheme of the embodiment of the application, when the distribution terminal address is outside the preset area, the weight of the distribution terminal address is inversely related to the difference value and the minimum distance from the distribution terminal address to the boundary of the preset area;
the weight of the delivery duration and the order duration are inversely related to the difference.
As a further limitation of the technical solution of the embodiment of the present application, the priority level includes a first level and a second level, and the order entry unit 404 specifically includes the following modules:
the order quantity counting module is used for counting the order quantity of the take-out orders to be distributed with the priority level of the first level, and sequencing the take-out orders to be distributed with the priority level of the first level according to the order generation sequence;
the order number judging module is used for judging whether the order number is smaller than or equal to the number of the idle delivery operators;
the first-level order pool warehousing module is used for adding takeaway orders to be distributed, which have priority levels of the first level, into the first-level order pool according to the sequence;
the first-level order pool supplementing and warehousing module is used for adding N second-level takeout orders to be distributed, wherein the total scores of the N second-level takeout orders are ordered in the front, into the first-level order pool until the number of the orders to be distributed in the first-level order pool is equal to the number of idle distribution staff;
the first-level order pool order adding module is used for adding takeout orders to be distributed, the number of which is equal to the number of the idle distribution members, and the priority level of which is the first level, into the first-level order pool according to the sequence;
the first order adding module of the second level order pool is used for adding the takeout orders to be distributed, which are added to the first level order pool and have the priority level of the first level, into the second level order pool according to the order;
and the second-level order pool order adding module is used for adding the takeout orders to be distributed with the priority level of the second level into the second-level order pool according to the total score, and after the takeout orders to be distributed with the priority level of the first level in the second-level order pool.
As a further limitation of the technical solution of the embodiment of the present application, the order pool dispatcher allocation unit 405 specifically includes the following modules:
the first dispatcher determining module is used for determining the idle dispatcher in the preset area as a dispatcher of the first-level order pool;
and the second dispatcher determining module is used for determining the non-idle dispatcher in the preset area as a dispatcher of the second-level order pool.
As a further limitation of the technical scheme of the embodiment of the application, the application also comprises the following units:
the order pool updating unit is used for deleting the order pool in the current period after the order pool in the current period is taken out of the warehouse to empty the order pool, entering the next period, and returning to the step of acquiring the total number of takeout orders to be distributed in the preset area according to the preset period.
It should be understood that, although the steps in the flowcharts of the embodiments of the present application are shown in order as indicated by the arrows, these steps are not necessarily performed in order as indicated by the arrows. The steps are not strictly limited to the order of execution unless explicitly recited herein, and the steps may be executed in other orders. Moreover, at least some of the steps in various embodiments may include multiple sub-steps or stages that are not necessarily performed at the same time, but may be performed at different times, nor do the order in which the sub-steps or stages are performed necessarily performed in sequence, but may be performed alternately or alternately with at least a portion of the sub-steps or stages of other steps or other steps.
Those skilled in the art will appreciate that the processes implementing all or part of the methods of the above embodiments may be implemented by a computer program for instructing relevant hardware, and the program may be stored in a non-volatile computer readable storage medium, and the program may include the processes of the embodiments of the methods as above when executed. Any reference to memory, storage, database, or other medium used in embodiments provided herein may include non-volatile and/or volatile memory. The nonvolatile memory can include Read Only Memory (ROM), programmable ROM (PROM), electrically Programmable ROM (EPROM), electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double Data Rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous Link DRAM (SLDRAM), memory bus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), among others.
The technical features of the above embodiments may be arbitrarily combined, and all possible combinations of the technical features in the above embodiments are not described for brevity of description, however, as long as there is no contradiction between the combinations of the technical features, they should be considered as the scope of the description.
The foregoing examples illustrate only a few embodiments of the application, which are described in detail and are not to be construed as limiting the scope of the application. It should be noted that it will be apparent to those skilled in the art that several variations and modifications can be made without departing from the spirit of the application, which are all within the scope of the application. Accordingly, the scope of protection of the present application is to be determined by the appended claims.
The foregoing description of the preferred embodiments of the application is not intended to be limiting, but rather is intended to cover all modifications, equivalents, and alternatives falling within the spirit and principles of the application.
Claims (10)
1. A take-out order management method is characterized by comprising the following steps:
when the current time enters a preset time period, acquiring the total number of takeout orders to be distributed in a preset area according to a preset period;
when the total number is larger than a threshold value, acquiring order information of the takeout order to be distributed, and acquiring distributor information of distributors distributed for the preset area according to the preset period;
determining the priority level of the takeout order to be distributed according to the order information and the dispatcher information;
warehousing the takeout orders to be distributed into an order pool of the corresponding priority level according to the priority level;
distributing the dispatcher in the preset area to the order pool according to the dispatcher information and the priority level of the order pool;
and delivering the takeaway orders to be delivered to the delivery staff of the order pool according to the sequence of the takeaway orders to be delivered in the order pool.
2. The takeout order management method as set forth in claim 1, wherein the taking of the total number of takeout orders to be distributed in the preset area is performed at the preset period by entering a preset period at the present time, and the method specifically includes the steps of:
and when the current time enters a preset time period, acquiring the total number of take-out orders to be distributed in the preset area according to a preset period, wherein the total number of take-out orders to be distributed is the starting point of distribution in the preset area.
3. The takeout order management method according to claim 1, wherein when said total number is greater than a threshold value, order information of said takeout order to be distributed is acquired, and distributor information of distributors in said preset area is acquired according to said preset period, comprising the steps of:
when the total number is larger than a threshold value, acquiring a delivery starting address, a delivery end address, a delivery duration and a standby duration of the takeaway order to be delivered as order information;
and acquiring the distribution personnel position, the working state and the distribution capacity score distributed to the preset area according to the preset period to serve as the distribution personnel information.
4. A takeout order management method according to any one of claims 1 to 3, wherein said order information includes a delivery start address, a delivery end address, a delivery duration and a preparation duration, said dispatcher information includes a dispatcher location and a working status, said determining a priority of said takeout order to be delivered based on said order information and said dispatcher information includes the steps of:
counting the number of idle dispatchers of dispatchers whose positions are in the preset area and whose working states are idle states;
judging whether the total number is smaller than or equal to the number of idle dispatchers;
if yes, setting the priority level of the takeout order to be distributed as a first level;
if not, calculating the difference value between the total number and the number of the idle dispatchers;
determining the score of the distribution starting address, the score of the distribution ending address, the score of the distribution duration and the score of the preparation duration;
determining weights of the distribution start address, the distribution end address, the distribution duration and the preparation duration in a preset difference-weight comparison table according to the difference;
calculating a weighted sum according to the distribution start address, the distribution end address, the distribution time length and the score and weight of the standby time length to obtain the total score of the takeaway order to be distributed;
when the total score is larger than a preset score threshold value, determining that the priority level of the takeout order to be distributed is a first level;
and when the total score is smaller than or equal to a preset score threshold value, determining that the priority level of the takeout order to be distributed is a second level.
5. The takeaway order management method according to claim 4, wherein,
when the distribution terminal address is outside the preset area, the weight of the distribution terminal address is inversely related to the difference value and the minimum distance from the distribution terminal address to the boundary of the preset area;
and the distribution time length and the weight of the preparation time length are inversely related to the difference value.
6. A takeout order management method according to claim 4, wherein said priority levels include a first level and a second level, said entering said takeout order to be delivered into an order pool of a corresponding priority level according to said priority levels, comprising the steps of:
counting the number of orders of the take-away orders to be distributed, wherein the priority level of the orders is a first level, and sequencing the take-away orders to be distributed of the first level according to an order generation sequence;
judging whether the order number is smaller than or equal to the idle dispatcher number;
if yes, adding the takeout orders to be distributed with the priority level being the first level into a first level order pool according to the sequence;
adding N second-level takeout orders to be distributed, wherein the total score of the second-level takeout orders is ranked in front, to the first-level order pool until the number of the orders to be distributed in the first-level order pool is equal to the number of the idle distributors;
if not, adding the takeout orders to be distributed, the number of which is equal to the number of the idle distribution staff, and the priority level of which is the first level, into a first level order pool according to the sequence;
adding the to-be-delivered takeout orders with the priority level of the first level, which are added to the outside of the first level order pool, into a second level order pool according to the order;
and adding the takeout orders to be distributed with the priority level of the second level into the second level order pool according to the total score, and after the takeout orders to be distributed with the priority level of the first level in the second level order pool.
7. A takeout order management method according to claim 6, wherein said order pool is assigned to a dispatcher in said predetermined area based on said dispatcher information and a priority of said order pool, and comprising the steps of:
determining the idle dispatcher in the preset area as the dispatcher of the first-level order pool;
and determining non-idle dispatchers in the preset area as dispatchers of the second-level order pool.
8. A takeout order management method according to any one of claims 1 to 3, further comprising the steps of, after having placed said takeout order to be delivered in said order pool in order of said takeout order to be delivered to a delivery person of said order pool:
after the order pool in the current period is discharged and emptied, deleting the order pool in the current period, entering the next period, and returning to the step of acquiring the total number of takeout orders to be distributed in a preset area according to the preset period.
9. A take-away order management system, comprising in particular the following elements:
the total number obtaining unit is used for obtaining the total number of the take-out orders to be distributed in the preset area according to the preset period when the current time enters the preset time period;
an order information and dispatcher information obtaining unit, configured to obtain order information of the takeout order to be dispatched when the total number is greater than a threshold value, and obtain dispatcher information of a dispatcher allocated to the preset area according to the preset period;
the priority level determining unit is used for determining the priority level of the take-away order to be distributed according to the order information and the distributor information;
the order storage unit is used for storing the takeout order to be distributed into an order pool with the corresponding priority according to the priority;
an order pool dispatcher distributing unit, configured to distribute, for the order pool, a dispatcher in the preset area according to the dispatcher information and the priority level of the order pool;
and the order delivery unit is used for delivering the takeout orders to be delivered to the delivery staff of the order pool according to the sequence of the takeout orders to be delivered in the order pool.
10. The take-away order management system of claim 9, wherein the total number acquisition unit comprises in particular the following modules:
the total number obtaining module is used for obtaining the total number of the take-out orders to be distributed in the preset area according to the distribution starting point according to the preset period when the current time enters the preset time period.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311037344.5A CN117035334A (en) | 2023-08-17 | 2023-08-17 | Takeout order management method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202311037344.5A CN117035334A (en) | 2023-08-17 | 2023-08-17 | Takeout order management method and system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN117035334A true CN117035334A (en) | 2023-11-10 |
Family
ID=88644603
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202311037344.5A Pending CN117035334A (en) | 2023-08-17 | 2023-08-17 | Takeout order management method and system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN117035334A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117556232A (en) * | 2023-11-30 | 2024-02-13 | 广州方舟信息科技有限公司 | Scoring model training method, medicine question-answering method and related devices |
| CN117556232B (en) * | 2023-11-30 | 2024-06-04 | 广州方舟信息科技有限公司 | Scoring model training method, medicine question-answering method and related devices |
-
2023
- 2023-08-17 CN CN202311037344.5A patent/CN117035334A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117556232A (en) * | 2023-11-30 | 2024-02-13 | 广州方舟信息科技有限公司 | Scoring model training method, medicine question-answering method and related devices |
| CN117556232B (en) * | 2023-11-30 | 2024-06-04 | 广州方舟信息科技有限公司 | Scoring model training method, medicine question-answering method and related devices |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN108647927B (en) | Order allocation method and device | |
| Lai et al. | Shipping container logistics and allocation | |
| US7801640B1 (en) | Continuous item picking in a distribution center using coordinated item picking periods | |
| CN109961247B (en) | Method and device for generating article storage information | |
| CN111832803A (en) | Method, apparatus, system, device and medium for controlling goods-carrying vehicle | |
| CN109678014B (en) | Elevator operation scheduling method, device, equipment and storage medium | |
| CN109102354A (en) | Order processing method and apparatus | |
| CN109934372B (en) | Path planning method, device and equipment | |
| CN109741142A (en) | Order allocation method, Order splitting device, readable storage medium storing program for executing and electronic equipment | |
| CN109146349A (en) | Order allocation method and device | |
| CN103500393A (en) | Dispatching method and system for improving utilization rate of ware locations of whole-box type non-rack tobacco shred single layer warehouse | |
| CN113408773A (en) | Transport vehicle charging scheduling control method and device | |
| CN110796402A (en) | Order batch scheduling method, device and computer system | |
| Wan et al. | A continuous cost evaluation approach for periodic review inventory systems with threshold rationing policy | |
| CN115392838A (en) | Warehouse goods warehousing and ex-warehousing control method and device and warehousing system | |
| CN111754168A (en) | Method, device, terminal and storage medium for reserving express delivery | |
| CN117035334A (en) | Takeout order management method and system | |
| CN113962313A (en) | Demand prediction method, system, storage medium and electronic equipment | |
| CN112990624A (en) | Task allocation method, device, equipment and storage medium | |
| JPH0981626A (en) | Hotel reservation reception system and its management method | |
| CN116721497A (en) | Automatic vending machine goods supplementing system and goods supplementing method | |
| CN111210074A (en) | Order processing method, device, medium, electronic equipment and system in warehouse | |
| CN114819475A (en) | Order processing method, device, server and storage medium | |
| CN113177699B (en) | Distribution method and distribution system | |
| JPH038602A (en) | Rack deciding method for automatic warehouse |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |