CN116957314A

CN116957314A - Workflow processing method, system, equipment and storage medium

Info

Publication number: CN116957314A
Application number: CN202310913826.6A
Authority: CN
Inventors: 徐迪
Original assignee: China Mobile Communications Group Co Ltd; China Mobile Financial Technology Co Ltd
Current assignee: China Mobile Communications Group Co Ltd; China Mobile Financial Technology Co Ltd
Priority date: 2023-07-24
Filing date: 2023-07-24
Publication date: 2023-10-27

Abstract

The invention discloses a workflow processing method, a system, equipment and a storage medium, which relate to the technical field of business support, wherein the method comprises the steps of obtaining business information; starting a target workflow according to the service information; for any node of a target workflow, providing an operation interface for selecting an intervention type and an intervention flow model when operation information for confirming flow intervention is acquired; the target workflow is processed in response to a selection operation of the intervention type and the intervention procedure model. The invention solves the problems that the flexible configuration can not be realized during the service circulation in the related technology and the service coupling rate is poor, and achieves the effects of improving the service coupling rate, reducing the code invasion probability and reducing the service access difficulty.

Description

Workflow processing method, system, equipment and storage medium

Technical Field

The present invention relates to the field of business support technologies, and in particular, to a workflow processing method, system, device, and storage medium.

Background

In the work flow approval, work task nodes in the work flow are organized together front and back, so that each work task node is approved by related participants, and the aim of completing one work flow by multiple persons is fulfilled. In the current business system, the scheme for realizing the approval of the workflow mainly comprises the steps of realizing the approval of the workflow through code logic and defining the execution flow by using a workflow engine. The problem of the scheme is that when the business flows, if another business flow is required to be examined and approved, a fixed business code is required to be written to start the other flow, flexible configuration cannot be realized, and the problem of poor business coupling rate exists.

Disclosure of Invention

The main purpose of the invention is that: a workflow processing method, system, device and storage medium are provided, which aim to solve the technical problems that flexible configuration cannot be realized during service circulation in the related technology and the service coupling rate is poor.

In order to achieve the above purpose, the invention adopts the following technical scheme:

in a first aspect, the present invention provides a workflow processing method, the method comprising:

acquiring service information;

starting a target workflow according to the service information;

providing an operation interface for selecting an intervention type and an intervention flow model when operation information for confirming flow intervention is acquired for any node of the target workflow;

the target workflow is processed in response to a selection operation of the intervention type and the intervention flow model.

Optionally, in the workflow processing method, before the step of starting the target workflow according to the service information, the method further includes:

establishing a plurality of workflows based on the visualization component, the workflows comprising at least one node;

configuring associated services and execution objects of all nodes for each workflow to obtain a plurality of flow models;

The step of starting the target workflow according to the service information comprises the following steps:

determining a target flow model in the plurality of flow models according to the service information;

analyzing the target flow model to obtain a target workflow corresponding to the target flow model;

and starting the target workflow.

Optionally, in the workflow processing method, before the step of obtaining a plurality of flow models, the method further includes:

acquiring operation information for configuring user rights, and acquiring user rights setting information; or alternatively, the process may be performed,

acquiring pre-stored user authority information to obtain user authority storage information;

and determining the execution object of each node in each workflow according to the user authority setting information or the user authority storage information.

Optionally, in the workflow processing method, the intervention type includes work order transfer and work order assistance, and the intervention flow model includes one or more of the plurality of flow models;

the step of processing the target workflow in response to a selection operation of the intervention type and the intervention flow model comprises:

Generating first operation information in response to the user selecting the work order transfer and selecting any operation of the intervention flow model;

ending the target workflow and starting a first intervention flow corresponding to a first flow model when the first operation information is acquired; wherein the first flow model is determined based on the first operational information;

generating second operation information in response to the user selecting the work order assistance and selecting any operation of the intervention flow model;

when the second operation information is acquired, a second intervention flow corresponding to a second flow model is started, and when the second intervention flow is ended, the target workflow is continuously executed; wherein the second process model is determined based on the second operational information.

Optionally, in the workflow processing method, the service information includes service data to be circulated;

after the step of obtaining the service information, the method further includes:

encrypting and storing the service data into a database;

starting the first interventional procedure includes:

starting the first intervention flow based on the business data stored in the database;

Starting the second interventional procedure includes:

and starting the second intervention flow based on the business data stored in the database.

Optionally, in the workflow processing method, after the step of starting the target workflow according to the service information, the method further includes:

for each node of the target workflow, the first intervention flow or the second intervention flow, displaying the service data by calling a universal interface;

obtaining user processing comments of each node of the target workflow, the first intervention flow or the second intervention flow to obtain flow data;

and storing the flow data into the database.

Optionally, in the workflow processing method, the service information further includes a service number;

starting the target workflow according to the service number;

after the step of starting the target workflow according to the service information, the method further comprises:

and when the first intervention flow or the target workflow which is continuously executed is finished, calling a data warehouse-in interface according to the service number, and storing the service data.

In a second aspect, the present invention provides a workflow processing system, the system comprising a flow definition module, a flow configuration module and a flow engine module, which are connected in sequence; wherein, the flow engine module includes:

an information acquisition unit for acquiring service information;

the flow starting unit is connected with the flow configuration module and is used for starting a target work flow according to the service information;

the man-machine interaction unit is used for providing an operation interface for selecting an intervention type and an intervention flow model when operation information for confirming flow intervention is acquired for any node of the target workflow;

a flow processing unit for processing the target workflow in response to a selection operation of the intervention type and the intervention flow model.

In a third aspect, the present invention provides a workflow processing apparatus comprising a processor and a memory, the memory storing a workflow processing program which, when executed by the processor, implements a workflow processing method as described above.

In a fourth aspect, the present invention provides a computer readable storage medium having stored thereon a computer program which, when executed by one or more processors, implements a workflow processing method as described above.

The one or more technical schemes provided by the invention can have the following advantages or at least realize the following technical effects:

the invention provides a workflow processing method, a system, equipment and a storage medium, which start a target workflow according to acquired business information; for any node of the target workflow, when operation information confirming the intervention of the workflow is acquired, an operation interface for selecting the intervention type and the intervention flow model is provided, then the target workflow is processed in response to the selection operation of the intervention type and the intervention flow model, and the visual operation and the configurable circulation of workflow processing are realized; compared with a method for realizing service circulation by writing codes or modifying codes of a service system, the method can provide an operation interface, so that a user selects an intervention type and an intervention flow model according to needs, and a target workflow is processed to realize service circulation, thereby realizing flexible configuration of workflow processing and improving service coupling rate; the workflow processing method can be integrated into the service system in a pluggable manner, the service system can realize workflow processing only by calling an interface, the code of the service system is not required to be modified, the probability of code invasion is reduced to a great extent, and the workflow processing method can be realized through the workflow engine, so that the complexity of the service system for accessing the workflow engine is reduced, and the service access difficulty is reduced.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings required for the description of the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and other drawings may be obtained according to the provided drawings without inventive effort for a person skilled in the art.

FIG. 1 is a flow chart of a first embodiment of a workflow processing method according to the present invention;

FIG. 2 is a schematic diagram of the hardware architecture of a workflow processing device according to the present invention;

FIG. 3 is a first exemplary diagram of a second embodiment of a workflow processing method of the present invention;

FIG. 4 is a second exemplary diagram of a second embodiment of a workflow processing method of the present invention;

FIG. 5 is a functional block diagram of a workflow processing system according to the present invention;

FIG. 6 is a functional block diagram of the flow engine module of FIG. 5.

The achievement of the objects, functional features and advantages of the present invention will be further described with reference to the accompanying drawings, in conjunction with the embodiments.

Detailed Description

For the purpose of making the objects, technical solutions and advantages of the present invention more apparent, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention, and it is apparent that the described embodiments are only some embodiments of the present invention, but not all embodiments of the present invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.

It should be noted that, in the present invention, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, system, or apparatus. Without further limitation, an element defined by the phrase "comprising … …" does not exclude the presence of other like elements in a process, method, system or apparatus comprising such elements. In the present invention, if there is a description referring to "first", "second", etc., the description of "first", "second", etc. is for descriptive purposes only and is not to be construed as indicating or implying a relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defining "a first" or "a second" may explicitly or implicitly include at least one such feature. In the present invention, suffixes such as "module", "part" or "unit" used for representing elements are used only for facilitating the description of the present invention, and have no specific meaning per se. The specific meaning of the above terms in the present invention can be understood by those of ordinary skill in the art according to the specific circumstances.

In addition, the technical solutions of the embodiments may be combined with each other, but it is based on the fact that those skilled in the art can implement the combination of the technical solutions, when the technical solutions contradict each other or cannot be implemented, the combination of the technical solutions should be considered as not existing and not falling within the protection scope of the present invention.

The work flow approval is to organize the work task nodes in the work flow together before and after, design specific logic and rules, and represent the work task nodes in a proper model in a computer software system, and comprises the steps of setting the states of the work task nodes and the related participants of the task, so that each work task node is approved by the related participants, and the aim of completing one work flow together by multiple persons is fulfilled.

In the current business system, the scheme for realizing the work flow approval mainly comprises the following steps:

1. the process approval is realized through the code logic, a state field is required to be set in a data information table to be approved, the service code of each process node is written, and the immobilized participant performs inquiry and approval.

2. The workflow engine is used, the workflow engine is used for defining an execution flow, flow data is transmitted to the workflow engine for processing, the configuration of the flow is realized, and when each flow is subjected to task processing, a developer of a business system develops a business approval code of the corresponding flow.

Analysis of the related art has found that the above scheme has the following problems:

1. every time a business process is added, a business approval code of the corresponding process is developed or a data table to be approved is added, so that the problems of higher difficulty and higher intrusion rate of the system business code when the business is accessed into a workflow are caused.

2. In the workflow engine, the start to the end of a single business process is realized through BPMN (Business Process Modeling Notation, business process modeling and labeling), and when business flows, if another business process is required to be checked and approved, a fixed business code is required to be written to start the other process, flexible configuration cannot be realized, and the problem of poor business coupling rate exists.

In view of the technical problems that flexible configuration cannot be realized during service circulation in the related art, the service coupling rate is poor, the service code invasion rate is high and the service access difficulty is high, the invention provides a workflow processing method, visual operation of workflow processing and configurable circulation of workflow are realized, the probability of code invasion is reduced, the service coupling rate is improved, and the service access difficulty is also reduced.

The workflow processing method, system, device and storage medium provided by the invention are described in detail below by specific examples and implementation modes with reference to the accompanying drawings.

Example 1

Referring to the flow diagram of fig. 1, a first embodiment of the workflow processing method of the present invention is presented, which is applied to a workflow processing apparatus.

The workflow processing equipment refers to terminal equipment or network equipment capable of realizing network connection, and can be terminal equipment such as mobile phones, computers, tablet computers, portable computers, embedded industrial personal computers and the like, and can also be network equipment such as servers, cloud platforms and the like.

As shown in fig. 2, a hardware configuration diagram of the workflow processing apparatus is shown. The workflow processing apparatus may include: a processor 1001, such as a CPU (Central Processing Unit ), a communication bus 1002, a user interface 1003, a network interface 1004, a memory 1005.

In particular, communication bus 1002 is configured to enable connective communication between these components; the user interface 1003 is used for connecting the client and communicating data with the client, and the user interface 1003 may include an output unit and an input unit; the network interface 1004 is used to connect to and communicate data with a background server, and the network interface 1004 may include an input/output interface; the memory 1005 is used for storing various types of data, which may include, for example, instructions of any application program or method in the workflow processing apparatus, and application program related data, and the memory 1005 may be a built-in memory; optionally, the memory 1005 may also be a storage device independent of the processor 1001, and with continued reference to fig. 2, the memory 1005 may include an operating system, a network communication module, a user interface module, and a workflow process program; the processor 1001 is configured to call a workflow processing program stored in the memory 1005, and perform the following operations:

Acquiring service information;

starting a target workflow according to the service information;

for any node of a target workflow, providing an operation interface for selecting an intervention type and an intervention flow model when operation information for confirming flow intervention is acquired;

the target workflow is processed in response to a selection operation of the intervention type and the intervention procedure model.

Based on the above-described workflow processing apparatus, the workflow processing method of the present embodiment will be described in detail below with reference to the flowchart shown in fig. 1. The method may comprise the steps of:

step S100: and acquiring service information.

Specifically, the service information may include one or more of a service category, a service content, service data corresponding to the service to be circulated, and information such as an identifier indicating different service contents, which is not limited herein, and is mainly used for determining a target workflow corresponding to the service. In practical applications, the manner in which the workflow processing device obtains the service information may be to invoke the information stored in itself or to receive the information input by the user, which is not limited herein.

Step S200: and starting a target workflow according to the service information.

Specifically, the target workflow is a workflow corresponding to the business information, and the workflow may be one of a plurality of workflows stored in advance, or may be a workflow temporarily created based on the business information, and may be specifically set according to actual needs. After the workflow processing device determines the target workflow, the target workflow may be directly started. It will be appreciated that the target workflow initiated by the workflow processing device may include information such as service data, service number, service type, etc. or other essential information necessary for processing the workflow, which is not limited herein. After the workflow processing device starts the target workflow, the target workflow can be displayed to the corresponding processor in turn according to one or more nodes in the target workflow, and the corresponding processor operates on the corresponding nodes, so that the processing work of one node in the target workflow is completed.

Step S300: for any node of the target workflow, when operation information confirming the intervention of the workflow is acquired, an operation interface for selecting the intervention type and the intervention flow model is provided.

Specifically, after the workflow processing device starts the target workflow, for each node, some nodes or any node of the target workflow, the workflow processing device may display an operation interface whether the workflow intervention needs to be performed, so that a user may perform an operation of selecting and confirming the workflow intervention or canceling the workflow intervention on the operation interface. The operation interface is specifically shown in one node, or in a plurality of nodes, or in each node, and may be freely configured by a developer, which is not limited herein.

For any node of the operation interface displayed in the target workflow, after the user operates on the operation interface, the workflow processing device can correspondingly generate operation information for confirming the intervention of the flow or cancel the operation information for canceling the intervention of the flow; when the workflow processing device acquires the operation information confirming the intervention of the flow, the node is required to be involved in other workflows, the workflow processing device can provide an operation interface for selecting the intervention type and the intervention flow model, when the workflow processing device acquires the operation information canceling the intervention of the flow, the node is not required to be involved in other workflows, and the workflow processing device can return to the processing interface of the current node so that a user can normally process a service at the node. When the workflow processing device provides the operation interface for selecting the intervention type and the intervention flow model, the interface for selecting the intervention type and the interface for selecting the intervention flow model can be provided respectively, one interface can be provided to contain two corresponding selection windows, the interface for selecting the intervention type and the interface for selecting the intervention flow model can be provided at the same time, the interface for selecting the intervention type can be displayed first, the interface for selecting the intervention flow model can be displayed after the intervention type is determined, the interface for selecting the intervention flow model can be displayed first, the interface for selecting the intervention type can be displayed after the intervention flow model is determined, and the interface can be specifically set according to actual needs, and the workflow processing device is not limited herein. It will be appreciated that the selection operation of the operation interface may be implemented in various manners, such as dragging an image, touching a button, sliding a component, manually inputting, etc., which is not limited herein.

The operation interface for selecting the intervention type and the intervention flow model is displayed on the workflow processing equipment, so that the visual operation of workflow processing is realized, the visual operation is more vivid and clear to a user, the user can conveniently configure and select the appropriate intervention type and intervention flow model according to the needs, and the visual operation is more flexible.

Step S400: the target workflow is processed in response to a selection operation of the intervention type and the intervention procedure model.

Specifically, based on the operation interface for selecting the intervention type and the intervention flow model provided in step S300, after the user performs an operation on the operation interface, the workflow processing device may generate corresponding operation information in response to the user' S selection operation on the intervention type and the intervention flow model, so as to process the target workflow. The processing performed on the target workflow includes ending, pausing, or continuing at the current node. Alternatively, after ending or suspending the target workflow, a process of starting another workflow may also be performed. Optionally, after starting another workflow, the target workflow in suspension may also be continued at the end of the other workflow. In practical application, the device can be configured according to requirements.

In a specific embodiment, the execution of the workflow processing method can be invoked by a module on the business system, so that the workflow processing method is realized in an independent memory area, the processing and the circulation of the workflow are integrated in the same area, the business system does not need to perform custom development to realize the processing of the workflow, and even codes are additionally written or the codes of the business system are modified to realize the circulation of the workflow, thereby greatly reducing the probability of code invasion and improving the safety of workflow processing.

According to the workflow processing method provided by the embodiment, a target workflow is started according to the acquired service information; for any node of the target workflow, when operation information confirming the intervention of the workflow is acquired, an operation interface for selecting the intervention type and the intervention flow model is provided, then the target workflow is processed in response to the selection operation of the intervention type and the intervention flow model, and the visual operation and the configurable circulation of workflow processing are realized; compared with a method for realizing service circulation by writing codes or modifying codes of a service system, the method can provide an operation interface, so that a user selects an intervention type and an intervention flow model according to needs, and a target workflow is processed to realize service circulation, thereby realizing flexible configuration of workflow processing and improving service coupling rate; the workflow processing method can be integrated into the service system in a pluggable manner, the service system can realize workflow processing only by calling an interface, the code of the service system is not required to be modified, the probability of code invasion is reduced to a great extent, and the workflow processing method can be realized through the workflow engine, so that the complexity of the service system for accessing the workflow engine is reduced, and the service access difficulty is reduced.

Example two

Based on the same inventive concept, referring to fig. 3 to 4, a second embodiment of the workflow processing method of the present invention is proposed, which is applied to a workflow processing apparatus. The workflow refers to a process of automatically transmitting business data and information according to a certain preset rule among a plurality of participants in cooperation with a computer software system to jointly complete a business target.

In the related art, wfMC (Workflow Management Coalition, workflow management alliance) defines a standard system of workflow technology, and a workflow engine can be based on different software architectures and consider various application fields according to requirements in an implementation method, so that the design of the workflow engine can have a certain difference. In this embodiment, the workflow processing method may be applied to a workflow engine in a middle service scenario to provide a workflow approval service, and may be specifically applied to a workflow processing device.

Alternatively, the workflow processing device may be provided with a business system and a workflow processing system for executing the workflow processing method, and the workflow engine may be used as a module in the workflow processing system, for example, a flow engine module, to implement all or part of the steps of the workflow processing method. The workflow processing system may be coupled to a business system, and the workflow processing system may also include other modules to implement certain steps in the workflow processing method.

The workflow processing method of the present embodiment is described in detail below. The workflow processing method may include the steps of:

step S100: and acquiring service information.

In one embodiment, the service information may include service data to be streamed.

Specifically, the service data to be circulated may be a user corresponding to the first node after the workflow is started, generally, the flow initiator, and the information that the user desiring the subsequent node views may be a table, an image, a document, and the like, which is not limited herein.

In another embodiment, the service information may further include a service number.

Specifically, different types of services may correspond to different workflows, in order to distinguish service types, the service types may be numbered, and when the service system invokes the workflow processing system, the service numbers may be directly sent to the workflow processing system, so that the workflow engine may start the target workflow according to the service information.

Specifically, the service information may be input by the user at the workflow processing device, specifically may be input through the service system, for example, when the service system is performing a service initiation procedure, a service procedure starting interface common to the workflow processing system may be called, and service information such as a service number and service data may be transmitted to the workflow processing system, so that the workflow processing system correspondingly receives the service information.

Step S510: establishing a plurality of workflows based on the visualization component, the workflows comprising at least one node;

step S520: and configuring the associated service and the execution object of each node for each workflow to obtain a plurality of flow models.

In most applications, the workflow engine designs related business processes by users or implementation personnel, so that usability is quite important, in this embodiment, a plurality of workflows can be established based on the visualization component, and related services can be configured for each workflow based on the visualization component, and execution objects of each node can be configured, so that a plurality of flow models can be obtained.

In particular, the creation of multiple workflows may be implemented in a flow definition module of a workflow processing system, and the configuration of workflows may be implemented in a flow configuration module of the workflow processing system. The flow definition module can be secondary development of BPMN, and is used for defining a work flow and establishing an initial flow model; and a flow configuration module connected with the flow definition module can correlate the service needing to use the workflow engine in the service system with the defined workflow in a user configuration mode, so that the specific configuration of the initial flow model is realized, wherein the specific configuration comprises the operation of configuring the correlation service for the workflow and the execution object of configuring each node for the workflow. After the workflow and related services are configured in an associated manner and the user group executed by each task node, namely the execution object is configured, the target workflow can be correspondingly started based on the acquired service information.

In practical application, the workflow processing device can also provide functions such as mouse single double click, keyboard shortcut, toolbar, flow import and export, printing, node navigation, flow copy and paste, flow verification and the like, so that a user can conveniently and rapidly establish a workflow.

In steps S510-S520 in this embodiment, when implementing the establishment of multiple workflows and the configuration of the workflows, a visualization component is provided to achieve a graphical visual effect, for example, designing graphics and setting the sequence relationship of the workflows in a dragging manner, so that the workflow engine has the graphical visual effect, and the user can intuitively determine the operation condition and process of the workflows, so that the user operation is very convenient.

Step S200: and starting a target workflow according to the service information.

In one embodiment, step S200 may include:

step S211: determining a target flow model in a plurality of flow models according to the service information;

step S212: analyzing the target flow model to obtain a target workflow corresponding to the target flow model;

step S213: the target workflow is initiated.

Specifically, the workflow processing device may determine a target flow model from the plurality of established flow models according to the service information; then analyzing the target flow model to obtain a corresponding workflow and flow information, an execution object, the number of nodes, node information and the like, and taking the corresponding workflow and the flow information, the business information and the information as a target workflow, and summarizing the business information and the information to obtain a target workflow, for example, integrating business data into the workflow to obtain the target workflow; the target workflow is restarted.

In another embodiment, step S200 may include:

step S220: and starting the target workflow according to the service number.

Further, step S220 may include:

step S221: determining a target flow model in a plurality of flow models according to the service numbers;

step S222: analyzing the target flow model to obtain a target workflow corresponding to the target flow model;

step S223: the target workflow is initiated.

Specifically, the service information may include service data to be circulated, and may further include a service number, and when the target workflow is started, the workflow processing device may determine a target workflow model from a plurality of flow models according to the service number, and fuse the service data into the workflow parsed according to the target workflow model to obtain the target workflow, and then start the target workflow.

In this embodiment, a plurality of flow models obtained by the flow configuration module may be obtained by a workflow engine in the workflow processing system, and when a business operation is started, a target workflow is started according to a business number and/or business data.

Step S600: the service data is stored in the database in an encrypted manner.

Specifically, after receiving the service information, the workflow processing device may start a target workflow based on the service data after obtaining the service data to be circulated, and may encrypt and store the service data to be circulated in the database, specifically may store the service data in the database through the service data management module.

After the service data is stored in the database in an encrypted manner, a user can conveniently inquire the service data management module in the workflow processing system through an interface to acquire the service data when the user performs task processing on the work item management center of the workflow processing system, so that no matter how complex the workflow is, the service system does not need to write codes to manage the circulation of the service data, and the service data which the user needs to examine and approve can be acquired only by calling the service data management module of the workflow processing system through a universal interface.

In particular, the intervention type may include a work order transfer and a work order assistance, and the intervention procedure model may include one or more of a plurality of procedure models.

When determining a target workflow and starting the target workflow, the workflow processing device may prompt at a task node whether to start the intervention of the workflow at the node, and when the user performs an operation of confirming the intervention of the workflow and obtains corresponding operation information, the workflow processing device may continue to provide an operation interface for selecting the intervention type and the intervention flow model, wherein the user considers that the node needs other intervention of the workflow when transacting the task.

Step S400: the target workflow is processed in response to a selection operation of the intervention type and the intervention flow model.

Specifically, step S400 may include:

step S410: generating first operation information in response to user selection of work order transfer and operation of selecting any interventional procedure model;

step S420: when the first operation information is acquired, ending the target workflow and starting a first intervention flow corresponding to the first flow model; wherein the first flow model is determined based on the first operational information.

Wherein initiating the first interventional procedure may include:

a first interventional procedure is initiated based on the business data stored in the database.

The workflow processing apparatus may generate first operation information in response to an operation of selecting a workflow transfer by a user and an operation of selecting any one of the intervention flow models including one or more flow models, then end the target workflow based on the first operation information, and start a first intervention flow corresponding to the first flow model until the first intervention flow ends.

As shown in the first example diagram of fig. 3, after the target workflow is started, at node 1 of the target workflow, the user selects a work order transfer, and after selecting a flow model to be intervened, the target workflow directly jumps to the end, and at the same time starts the flow transfer, executes a first intervention flow, and sequentially carries out nodes 1, 2 and 3 of the first intervention flow, and carries out auditing and handling by relevant handling staff until the first intervention flow ends, at this time, the processing procedure of the whole workflow is completed, and the work order transfer is realized.

Step S430: and generating second operation information in response to the operation of selecting the work order group by the user and the operation of selecting any intervention flow model.

Step S440: when second operation information is acquired, a second intervention flow corresponding to the second flow model is started, and when the second intervention flow is ended, the target workflow is continuously executed; wherein the second flow model is determined based on the second operational information.

Wherein initiating the second interventional procedure may include:

a second intervention procedure is initiated based on the business data stored in the database.

The workflow processing apparatus may generate second operation information in response to an operation of selecting a workflow assistance by the user and an operation of selecting any one of the intervention flow models including one or more flow models, then start a second intervention flow corresponding to the second flow model based on the second operation information, and continue executing the target workflow when the second intervention flow ends, until the target workflow ends.

As shown in the second example diagram of fig. 4, after the target workflow starts, at node 1 of the target workflow, the user selects a work order for assistance, and after selecting a to-be-interposed flow model, the target workflow pauses, simultaneously starts the flow for assistance, jumps to execute the second intervention flow, and sequentially performs nodes 1, 2 and 3 of the second intervention flow, and performs an audit by related staff until the second intervention flow ends, and then returns to node 1 of the target workflow, and continues to execute node 1, and subsequent nodes 2 and 3 of the target workflow until the target workflow ends, at this time, the whole workflow processing procedure is completed, and the work order for assistance is realized.

In this embodiment, there are two cases of processing the target workflow to implement service circulation:

in one case, the workflow processing device may respond to the selection operation of the user on the intervention type and the intervention flow model, generate first operation information, when the workflow processing device obtains the first operation information, end the target workflow at the node, meanwhile, parse the intervention flow model selected by the user and included in the first operation information as the first flow model, then determine the workflow corresponding to the first flow model as the first intervention flow, and start the first intervention flow, where the user may process at each node of the first intervention flow until the first intervention flow ends, and at the moment, all flows corresponding to the business content end, so as to realize workflow circulation from one workflow to another workflow.

In another case, the workflow processing device may respond to the selection operation of the user on the intervention type and the intervention flow model, generate second operation information, when the workflow processing device obtains the second operation information, parse the intervention flow model selected by the user and included in the second operation information at the node to be used as the second flow model, then determine the workflow corresponding to the second flow model to be used as the second intervention flow, and start the second intervention flow, where the user may process at each node of the second intervention flow until the second intervention flow ends, where the workflow is not ended, and return to the aforementioned node of the target workflow, where the user continues to process at the node until the last node of the target workflow is completed, where the target workflow ends, and where all flows corresponding to the business content are ended, so as to implement workflow circulation of inserting another workflow into one workflow.

It should be noted that, in the process of implementing two specific workflow flows in step S430 and step S440, relevant data in the service information may be carried, so that the processing objects of each node in the first intervention flow or the second intervention flow can be checked and processed correspondingly.

Step S430 and step S440 provide two modes for realizing service circulation, and no matter which mode, a user can configure the intervention type and the intervention flow model according to the needs, so that the configurable circulation of the workflow is realized, and the flexibility of the work order circulation is improved.

Through the two examples, the work order conversion configuration is realized. As shown in fig. 3 and 4, the flexibility of the work order circulation is improved by selecting the work order flow transfer or the work order flow assistance according to the work order intervention type. It should be noted that in the implementation process of the two worksheet flows, based on the service data stored in the workflow engine in an encrypting manner, the other service flow can be started by directly carrying the service data during the worksheet flow, that is, the first intervention flow or the second intervention flow can be started based on the service data stored in the database, so that two corresponding worksheets of different services can be connected in series, more functions are realized, and more practical requirements are met. In addition, the processing process, the data source, the trigger condition judgment and the like of the work order flow can be all in a memory area of the work flow processing device, such as a memory space corresponding to the work flow processing system in the embodiment, and other areas of the memory area, such as the service system in the embodiment, are called, custom development and realization are not needed, and only interface call is realized through simple program improvement, so that the code invasion probability of the service system is reduced.

Further, "at the end of the second intervention procedure, continuing to execute the target workflow" in step S440 may include:

step S441: returning to any node and providing a manual confirmation interface when the second intervention flow is finished;

step S442: and when the operation information based on the manual confirmation interface is acquired, continuing to execute the target workflow until the target workflow is finished.

Specifically, as shown in fig. 4, in S440, when returning to the node 1 of the target workflow, a manual confirmation interface may be provided, whereby the transactor of the node confirms, and after confirmation, continues to execute the target workflow until the end.

Step S700: and when the first intervention flow or the target workflow which is continuously executed is finished, calling a data warehousing interface according to the service number, and storing the service data.

Specifically, when the first intervention process is finished or the target workflow continuously executed is finished, that is, the approval of the last node is finished, all the processing procedures of the workflow are completed, and when the representative business process is finished, in the workflow processing device, the workflow engine can call an interface of the business system according to the business number, specifically call a data warehouse interface, and store the data in the final state into the business system, for example, store the approved business data into a database of the business system.

In one implementation manner of this embodiment, before step S520 "configure the associated service and the execution object of each node for each workflow to obtain a plurality of flow models", the method may further include:

step A1: acquiring operation information for configuring user rights, and acquiring user rights setting information; or alternatively, the process may be performed,

step A2: acquiring pre-stored user authority information to obtain user authority storage information;

step A3: and determining the execution object of each node in each workflow according to the user authority setting information or the user authority storage information.

Specifically, the workflow processing device may directly obtain operation information configuring the user rights to obtain user rights setting information, or may obtain pre-stored user rights information to obtain user rights storage information, and then determine a user group executed by each node, that is, an execution object, according to the user rights setting information or the user rights storage information.

Further, in the workflow processing device, the operation information for configuring the user permission can be directly obtained through the permission configuration module of the workflow processing system to obtain user permission setting information; the authority configuration module can also call an authority center of the service system to acquire pre-stored user authority information so as to acquire user authority storage information; and then the user authority setting information or the user authority storage information is sent to the flow configuration module through the authority configuration module, so that the flow configuration module can determine the execution object of each node in each workflow, and the step S520 can be normally executed.

In this embodiment, the execution object of each node in each workflow, that is, the data source of the permission configuration module, has two modes: one is that departments, roles, authorities and the like can be configured on a page to obtain user authority setting information, and then a specific execution object can be selected for node configuration when flow configuration is carried out; and the other is to acquire an organization authority structure in the service system in an interface calling mode, and then determine an execution object according to the acquired organization authority structure when the flow configuration is carried out, so that a node configuration specific execution object is selected.

In the first mode, the user directly uses the authority configuration function of the workflow processing system to set user information, and at the moment, the authority configuration module can not interact with the service system, so that the trans-regional information interaction process is less; in the second mode, the permission center of the service system is called through the interface, the permission configuration module needs to interact with the service system, and although the interaction process is increased, related execution objects can check tasks needing to be processed or workflow of service types associated with the tasks on a to-be-handled page of the service system, so that the convenience of a visual function and user operation is increased.

In another implementation of this embodiment, after the step S200 of "starting the target workflow according to the service information", the method may further include:

step B1: aiming at each node of the target workflow, the first intervention flow or the second intervention flow, displaying service data in a mode of calling a universal interface;

step B2: obtaining user processing comments of each node of a target workflow, a first intervention flow or a second intervention flow to obtain flow data;

step B3: the process data is stored in a database.

Specifically, since the business data related to the workflow is already stored in the database in an encrypted manner, when the user handles a task on the workflow processing device, for example, when the user handles a task in the business system or the workflow processing system, the business data can be directly acquired by calling the general interface and displayed to the user based on each node of the workflow, including each node of the target workflow, the first intervention flow or the second intervention flow.

The method avoids the need of developing relevant codes by developers when the tasks of each flow are transacted, and reduces business invasion.

Specifically, each node based on the workflow includes each node of the target workflow, the first intervention flow or the second intervention flow, and when the user is processing a task, the workflow processing device may store the user processing opinion, that is, the flow data, acquired on each node, and may specifically store the user processing opinion, that is, the flow data, into a database of the workflow processing system through the flow data management module. The method and the system can conveniently acquire the flow data in a call interface mode through the work item management center of the business system, and acquire the flow data of all nodes before the corresponding node of the current user so as to check corresponding user processing comments, such as the flow processing comments of the processed personnel of the workflow.

In an optional implementation manner of this embodiment, the method may further include:

step S1000: and monitoring the processing state of each node in the target workflow, the first intervention flow or the second intervention flow.

Specifically, the workflow processing device may monitor the executing workflow in real time, including the processing state of each node of the target workflow, the first intervention flow or the second intervention flow, may monitor the analysis state of the flow model and the processing state of the workflow in real time, and may monitor the flow data of the workflow, so that the background user may check the working condition of the workflow engine and the processing condition of the business flow. The method can be realized by monitoring a workflow engine and a flow data management module through a flow monitoring module.

It should be noted that, the workflow engine to which the workflow processing method of the present embodiment is applied may support basic flow characteristics such as serial flow, parallel flow, sub-flow, conditional path, conditional personnel, common link, mechanism link, and countersign link, which are all in the prior art, besides supporting the workflow processing method of the present embodiment and flexibly supporting the flow processing of the worksheet, and are not described herein.

In practical application, the association relation between the business data and the workflow can be flexibly added according to the requirement, so that the business system does not need to modify own code logic to realize more functions under the condition of calling the workflow engine, and the risk of code invasion is further reduced.

The workflow defined by the workflow engine in the related art, whether serial or parallel, always defines a workflow according to a service correspondence, when the service has variation and needs the workflow to be transferred to other workflows, the other workflow can be started only by modifying the code of the service system, and in the process, the circulation of service data is involved; because the workflow of the business system already involves processing business data and flow data, the processing problem of the business data and the two flow data is involved, which increases the complexity of the workflow and increases more workload for the developer of the business system.

According to the workflow processing method provided by the embodiment, not only can the workflow of one service be defined when the flow is defined, but also the workflow can be configured by a user at one node of the workflow, and the workflow is transferred to another workflow, so that the workflow engine analyzes and starts the other workflow, and the circulation of the worksheet is realized; in the process, the business data of the workflow engine are stored in the database of the workflow engine in an encrypted mode, so that when the workflow engine is in the workflow process, the related flow data and business data are all kept in a memory area of the workflow engine, excessive data processing operation cannot be involved, and the business flow processing process is simplified.

For more details of the above method steps, reference may be made to the description of the specific implementation in the first embodiment, and for brevity of description, a detailed description will not be repeated here.

Example III

Based on the same inventive concept, referring to fig. 5 and 6, a first embodiment of the workflow processing system of the present invention is presented, which may be a virtual system, applied to a workflow processing apparatus.

The workflow processing system provided in this embodiment is described in detail below, and as shown in a functional block diagram in fig. 5, the workflow processing system may include a flow definition module, a flow configuration module, and a flow engine module that are sequentially connected.

Specifically, as shown in fig. 5, the workflow processing system may further include a rights configuration module connected to the flow configuration module, a business data management module and a flow data management module connected to the flow engine module, and a database connected to the business data management module and the flow data management module, respectively. The authority configuration module can be connected with an authority center of the service system, and the service data management module and the flow data management module can be connected with a work item management center of the service system.

Wherein, as shown in the schematic diagram of the functional modules in fig. 6, the flow engine module may include:

an information acquisition unit for acquiring service information;

Further, a flow definition module for establishing a plurality of workflows based on the visualization component, the workflows comprising at least one node;

the flow configuration module is used for configuring associated services and execution objects of all nodes for all the workflows to obtain a plurality of flow models;

correspondingly, the flow starting unit is further used for determining a target flow model from the plurality of flow models according to the service information; analyzing the target flow model to obtain a target workflow corresponding to the target flow model; and starting the target workflow.

Further, the permission configuration module is used for acquiring operation information for configuring user permissions to obtain user permission setting information; or, obtaining pre-stored user authority information to obtain user authority storage information;

the flow configuration module is further configured to determine an execution object of each node in each workflow according to the user permission setting information or the user permission storage information.

The authority configuration module can acquire pre-stored user authority information through the authority center to acquire user authority storage information.

Further, the flow processing unit may include:

the first processing subunit is used for responding to the operation of selecting the work order transfer and selecting any one of the intervention flow models by a user to generate first operation information; ending the target workflow and starting a first intervention flow corresponding to a first flow model when the first operation information is acquired; wherein the first flow model is determined based on the first operational information;

the second processing subunit is used for responding to the operation of selecting the work order assistance and selecting any one of the intervention flow models by a user to generate second operation information;

Further, the service information comprises service data to be circulated;

the business data management module is used for encrypting and storing the business data into a database;

the first processing subunit is further configured to start the first intervention procedure based on the service data stored in the database;

and the second processing subunit is further used for starting the second intervention flow based on the service data stored in the database.

Further, the service data management module is further configured to display the service data by calling a universal interface for each node of the target workflow, the first intervention flow, or the second intervention flow;

the flow data management module is used for acquiring user processing comments of each node of the target workflow, the first intervention flow or the second intervention flow to obtain flow data; and storing the flow data into the database.

Further, the service information further includes a service number;

the flow starting unit is also used for starting the target workflow according to the service number; the method can be used for determining a target flow model in the plurality of flow models according to the service number;

the business data management module is further configured to call a data warehouse entry interface according to the business number when the first intervention flow or the target workflow that continues to be executed is finished, and store the business data

The workflow processing system provided by the embodiment interacts with the service system, and the connection and interaction shown in fig. 5 are realized among the internal modules, so that when the service system needs to be accessed into the system, the function of flow approval can be used only by realizing a universal interface; the coupling degree of the flow data and the service is low, and the flexible decoupling can be configured, so that a pluggable system with simple access and decoupling is realized; the processing and the circulation of the workflow are both in a workflow processing system, and a business system does not need to be customized and developed, so that the business code invasion rate is reduced; the system can be applied to a general middle station operation management scene, is used as a pluggable system in a service middle station system, is used for providing a management entrance for general middle station capability, realizes work flow approval and has good effect.

It should be noted that, the functions that can be achieved by each module in the workflow processing system and the technical effects that can be achieved by corresponding modules in the workflow processing system provided in this embodiment may refer to descriptions of specific implementations in each embodiment of the workflow processing method of the present invention, and for brevity of description, details are not repeated here.

Example IV

Based on the same inventive concept, referring to the hardware configuration diagram of fig. 2, this embodiment provides a workflow processing apparatus, which may include a processor and a memory, where a workflow processing program is stored, and when the workflow processing program is executed by the processor, all or part of the steps of each embodiment of the workflow processing method of the present invention are implemented.

Specifically, the workflow processing device refers to a terminal device or a network device capable of realizing network connection, which may be a terminal device such as a mobile phone, a computer, a tablet computer, a portable computer, an embedded industrial personal computer, or a network device such as a server and a cloud platform.

It will be appreciated that the workflow processing device may also include a communication bus, a user interface and a network interface. Wherein the communication bus is used for realizing connection communication among the components; the user interface is used for connecting the client and carrying out data communication with the client, and can comprise an output unit such as a display screen, a loudspeaker and the like, and an input unit such as a keyboard, a microphone and the like; the network interface is used for connecting with the background server and carrying out data communication with the background server, and can comprise an input/output interface, such as a standard wired interface and a wireless interface, such as a Wi-Fi interface; the Memory is used to store various types of data, which may include, for example, instructions of any application or method in the workflow processing device, as well as application-related data, and may be implemented by any type of volatile or non-volatile Memory device or combination thereof, such as random access Memory (Random Access Memory, RAM), static random access Memory (Static Random Access Memory, SRAM), read-Only Memory (ROM), programmable Read-Only Memory (Programmable Read-Only Memory, PROM), erasable programmable Read-Only Memory (Erasable Programmable Read-Only Memory, EPROM), electrically erasable programmable Read-Only Memory (Electrically Erasable Programmable Read-Only Memory, EEPROM), magnetic Memory, flash Memory, magnetic or optical disk, etc.; optionally, the memory may also be a processor-independent storage device; the processor, which may be an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), digital signal processor (Digital Signal Processor, DSP), digital signal processing device (Digital Signal Processing Device, DSPD), programmable logic device (Programmable Logic Device, PLD), field programmable gate array (Field Programmable Gate Array, FPGA), controller, microcontroller, microprocessor or other electronic component for performing all or part of the steps of the various embodiments of the workflow processing method described above, is used to invoke the workflow processing program stored in the memory and to perform the workflow processing method as described above.

It should be noted that the hardware configuration shown in fig. 2 is not limiting of the workflow processing apparatus of the present invention, and may include more or fewer components than shown, or may combine certain components, or may be a different arrangement of components.

Example five

Based on the same inventive concept, the present embodiments provide a computer readable storage medium such as a flash memory, a hard disk, a multimedia card, a card memory (e.g., SD or DX memory, etc.), a Random Access Memory (RAM), a Static Random Access Memory (SRAM), a Read Only Memory (ROM), a Programmable Read Only Memory (PROM), an Erasable Programmable Read Only Memory (EPROM), an Electrically Erasable Programmable Read Only Memory (EEPROM), a magnetic memory, a magnetic disk, an optical disk, a server, etc., on which a computer program is stored, the computer program being executable by one or more processors, the computer program, when being executed by the processors, performing all or part of the steps of the various embodiments of the workflow processing method of the present invention.

It should be noted that, the foregoing reference numerals of the embodiments of the present invention are only for describing the embodiments, and do not represent the advantages and disadvantages of the embodiments. The above embodiments are only optional embodiments of the present invention, and not limiting the scope of the present invention, and all equivalent structures or equivalent processes using the descriptions of the present invention and the accompanying drawings or direct or indirect application in other related technical fields are included in the scope of the present invention.

Claims

1. A workflow processing method, the method comprising:

acquiring service information;

starting a target workflow according to the service information;

2. The workflow processing method of claim 1 wherein prior to the step of initiating a target workflow based on the business information, the method further comprises:

And starting the target workflow.

3. The workflow processing method of claim 2 wherein, before the step of obtaining a plurality of flow models, the method further comprises:

4. The workflow processing method of claim 1 wherein the intervention type comprises a work order transfer and a work order contribution, the intervention flow model comprising one or more of the plurality of flow models;

5. The workflow processing method of claim 4 wherein the business information comprises business data to be streamed;

encrypting and storing the service data into a database;

starting the first interventional procedure includes:

starting the second interventional procedure includes:

6. The workflow processing method of claim 5 wherein after the step of initiating a target workflow based on the business information, the method further comprises:

and storing the flow data into the database.

7. The workflow processing method of claim 5 wherein the business information further comprises a business number;

starting the target workflow according to the service number;

8. A workflow processing system, which is characterized in that the system comprises a flow definition module, a flow configuration module and a flow engine module which are connected in sequence; wherein, the flow engine module includes:

An information acquisition unit for acquiring service information;

9. A workflow processing device, characterized in that the device comprises a processor and a memory, on which a workflow processing program is stored, which workflow processing program, when executed by the processor, implements the workflow processing method according to any of claims 1 to 7.

10. A computer-readable storage medium, on which a computer program is stored which, when executed by one or more processors, implements the workflow processing method of any one of claims 1 to 7.