CN116781695A - Service processing method, device and storage medium - Google Patents

Abstract

The application provides a service processing method, a device and a storage medium, relates to the technical field of communication, and can solve the problem of low reliability of the conventional service processing system caused by the failure of a unified interface gateway. The method is applied to a service processing system, wherein the service processing system comprises user equipment, a plurality of service agent platforms and a plurality of service servers, and specifically comprises the following steps: the first service agent platform receives first request information from user equipment, and one or more service servers associated with the first service agent platform are used for providing service for processing target service data; the first service agent platform sends target service data to the first service server and is used for processing the target service data; the first service agent platform receives the processing result of the target service data from the first service server and sends the processing result of the target service data to the user equipment. The application can improve the reliability of service processing.

Description

Service processing method, device and storage medium

Technical Field

The present application relates to the field of communications technologies, and in particular, to a service processing method, an apparatus, and a storage medium.

Background

With the continuous development of business of enterprises, the types of business of enterprises are continuously increased, and therefore, the original business system of the enterprises needs to be updated. When the original business system of the enterprise is updated, a different architecture and a different development language are adopted, and the business systems of different architectures or different development languages and the business systems of reasons are integrated into an important link in the development of the enterprise.

Typically, multiple business systems are integrated through a unified interface gateway set. That is, service requests are distributed to multiple service systems through a unified interface gateway. Once the unified interface gateway fails, the service systems may not process external service requests, and the subsequent service processing is affected, so that the reliability of the mode of distributing the service requests to the service systems through the unified interface gateway is low.

Disclosure of Invention

The application provides a service processing method, a device and a storage medium, solves the problem of low reliability caused by the failure of a unified interface gateway in the conventional service processing system, and can improve the reliability of service processing.

In order to achieve the above purpose, the application adopts the following technical scheme:

in a first aspect, the present application provides a service processing method, applied to a service processing system, where the service processing system includes a user device, a plurality of service proxy platforms, and a plurality of service servers, the user device is communicatively connected to the plurality of service proxy platforms, and each service proxy platform is associated with one or more service servers, and the method includes: the first service agent platform receives first request information from user equipment, the first request information is used for requesting to process target service data, and one or more service servers associated with the first service agent platform are used for providing service for processing the target service data; the first service agent platform sends target service data to a first service server for processing the target service data, wherein the first service server is one of one or more service servers associated with the first service agent platform; the first service agent platform receives the processing result of the target service data from the first service server and sends the processing result of the target service data to the user equipment.

With reference to the first aspect, in a possible implementation manner, the first request information includes a user account using the user device, and the method further includes: and under the condition that the user account passes authentication and the user account has the authority of using the business service of the first business server, the first business agent platform sends target business data to the first business server.

With reference to the first aspect, in one possible implementation manner, the method further includes: the first service agent platform receives indication information from the first service server, wherein the indication information is used for indicating auxiliary processing of target service data through a second service server, and the second service agent platform associated with the second service server is different from the first service agent platform; the first service agent platform sends second request information to the second service agent platform, wherein the second request information is used for requesting to continue processing the processed target service data; the first service agent platform receives the processing result from the second service agent platform; the processing result is a result of processing the processed target service data by a second service server associated with the second service agent platform, and the second service server associated with the second service agent platform has the capability of providing service services for assisting in processing the target service data; and the first service agent platform sends the processing result of the second service agent platform to the user equipment.

With reference to the first aspect, in one possible implementation manner, the first service agent platform and the second service agent platform are located in the same region, and the first service agent platform and the second service agent platform are connected through an intranet communication, and the method further includes: the first service agent platform sends second request information to the second service agent platform through the intranet.

With reference to the first aspect, in one possible implementation manner, the first service agent platform and the second service agent platform are located in different regions, and the first service agent platform and the second service agent platform are connected through an extranet communication connection, and the method further includes: the first service agent platform sends second request information to the second service agent platform through the extranet.

In a second aspect, the present application provides a service processing method, applied to a user equipment, where the user equipment is communicatively connected to a plurality of service proxy platforms, each proxy platform corresponds to one or more service servers, and the service servers are used for processing service data, and the method includes: responding to the operation of requesting to process target service data, sending first request information to a first service agent platform, wherein the first request information is used for requesting to process the target service data, and one or more service servers corresponding to the first service agent platform have the capability of processing the target service data; and receiving a processing result from the first service agent platform, wherein the processing result is used for indicating a processing result of the service server on the target service data.

With reference to the second aspect, in one possible implementation manner, the method further includes: acquiring capability information of a plurality of service agent platforms, wherein the capability information is used for indicating the types of service data processed by one or more service servers associated with the service agent platforms; in the case that a plurality of target service agent platforms are included in the plurality of service agent platforms, a service agent platform with a load lower than a threshold value in the plurality of target service agent platforms is determined as a first service agent platform, and the target service agent platform has the capability of processing target service data.

In a third aspect, the present application provides a service processing apparatus for use in a first service proxy platform in a service processing system, one or more service servers associated with the first service proxy platform for providing a service for processing said target service data, the apparatus comprising a communication unit; the communication unit is used for receiving first request information from the user equipment, the first request information is used for requesting to process target business data, and one or more business servers associated with the first business agent platform are used for providing business services for processing the target business data; the communication unit is further used for sending target service data to the first service server, and processing the target service data, wherein the first service server is one of one or more service servers associated with the first service agent platform; and the communication unit is also used for receiving the processing result of the target service data from the first service server and sending the processing result of the target service data to the user equipment.

With reference to the third aspect, in a possible implementation manner, the apparatus further includes a processing unit. And the processing unit is used for indicating the communication unit to send the target business data to the first business server under the condition that the user account passes authentication and the user account has the authority of using the business service of the first business server.

With reference to the third aspect, in one possible implementation manner, the communication unit is further configured to: receiving indication information from a first service server, wherein the indication information is used for indicating auxiliary processing of target service data through a second service server, and a second service agent platform associated with the second service server is different from the first service agent platform; sending second request information to a second service agent platform, wherein the second request information is used for requesting to continue processing the processed target service data; receiving a processing result from a second service agent platform; the processing result is a result of processing the processed target service data by a second service server associated with the second service agent platform, and the second service server associated with the second service agent platform has the capability of providing service services for assisting in processing the target service data; and sending the processing result of the second service agent platform to the user equipment.

With reference to the third aspect, in one possible implementation manner, the first service agent platform and the second service agent platform are located in the same region, and the first service agent platform and the second service agent platform are connected through intranet communication; the communication unit is specifically configured to send the second request information to the second service proxy platform through the intranet.

With reference to the third aspect, in one possible implementation manner, the first service agent platform and the second service agent platform are located in different regions, and the first service agent platform and the second service agent platform are connected through an extranet communication; the communication unit is specifically used for sending second request information to the second service agent platform through the extranet.

In a fourth aspect, the present application provides a service processing apparatus, where the apparatus is applied to a user device in a service processing system, where the user device is communicatively connected to a plurality of service proxy platforms, and each proxy platform corresponds to one or more service servers, and the service servers are configured to process service data; the device comprises: a communication unit; the communication unit is used for responding to the operation of requesting to process the target service data, sending first request information to the first service agent platform, wherein the first request information is used for requesting to process the target service data, and one or more service servers corresponding to the first service agent platform have the capability of processing the target service data; the communication unit is further used for receiving a processing result from the first service agent platform, and the processing result is used for indicating a processing result of the service server on the target service data.

With reference to the fourth aspect, in a possible implementation manner, the apparatus further includes a processing unit, a communication unit, and a processing unit, where the processing unit is further configured to obtain capability information of the service agent platforms, where the capability information is used to indicate a type of service data processed by one or more service servers associated with the service agent platforms; and the processing unit is used for determining the service agent platform with the load lower than the threshold value in the plurality of target service agent platforms as a first service agent platform under the condition that the plurality of target service agent platforms are included in the plurality of service agent platforms, and the target service agent platform has the capability of processing target service data.

In a fifth aspect, the present application provides a service processing apparatus, the apparatus comprising: a processor and a communication interface; the communication interface is coupled to a processor for running a computer program or instructions to implement the method of traffic handling as described in any of the first aspect, any of the possible implementations of the first aspect, the second aspect and any of the possible implementations of the second aspect.

In a sixth aspect, the present application provides a computer readable storage medium having instructions stored therein which, when run on a terminal, cause the terminal to perform a service processing method as described in any one of the first aspect, the second aspect and any one of the possible implementations of the second aspect.

In a seventh aspect, the present application provides a computer program product comprising instructions which, when run on a service processing apparatus, cause the service processing apparatus to perform the service processing method as described in any one of the possible implementations of the first aspect, the second aspect and any one of the possible implementations of the second aspect.

In an eighth aspect, the present application provides a chip comprising a processor and a communications interface, the communications interface and the processor being coupled, the processor being operable to execute a computer program or instructions to implement a method of traffic processing as described in the first aspect, any one of the possible implementations of the first aspect, the second aspect and any one of the possible implementations of the second aspect.

In particular, the chip provided in the present application further includes a memory for storing a computer program or instructions.

It should be noted that the above-mentioned computer instructions may be stored in whole or in part on a computer-readable storage medium. The computer readable storage medium may be packaged together with the processor of the apparatus or may be packaged separately from the processor of the apparatus, which is not limited in this respect.

In a ninth aspect, the present application provides a service processing system, including: a user equipment, a service agent platform and a service server, wherein the service agent platform is configured to perform a service processing method as described in any one of the possible implementations of the first aspect, and the user equipment is configured to perform a service processing method as described in any one of the possible implementations of the second aspect and the second aspect.

The description of the second to ninth aspects of the present application may refer to the detailed description of the first aspect; also, the advantageous effects described in the second aspect to the ninth aspect may refer to the advantageous effect analysis of the first aspect, and are not described herein.

In the present application, the names of the above-mentioned service processing apparatuses do not constitute limitations on the devices or function modules themselves, and in actual implementation, these devices or function modules may appear under other names. Insofar as the function of each device or function module is similar to that of the present application, it falls within the scope of the claims of the present application and the equivalents thereof.

These and other aspects of the application will be more readily apparent from the following description.

The scheme at least brings the following beneficial effects: based on the technical scheme, the service processing method provided by the application is applied to a service processing system, and the service processing system comprises user equipment, a plurality of service agent platforms and a plurality of service servers, wherein the user equipment is in communication connection with the service agent platforms, and each service agent platform is associated with one or more service servers. Compared with the current service processing system, the method transmits the request information of the processing target service data to the unified interface gateway, and the interface gateway identifies the service server corresponding to the request information and forwards the request information to the service server. In the technical scheme, a first service agent platform directly receives first request information of request processing target service data from user equipment. Then, the first service agent platform sends target service data to the first service server for processing the target service data, so that the problem that the service server corresponding to the first request information cannot be determined when the unified interface gateway fails is avoided, and the reliability of service processing is greatly improved. Then, the first service agent platform receives the processing result of the target service data from the first service server, and sends the processing result of the target service data to the user equipment, thereby completing the closed loop of the target service data processing.

Drawings

Fig. 1 is a schematic architecture diagram of a service processing system according to an embodiment of the present application;

fig. 2 is a functional schematic diagram of a service agent platform according to an embodiment of the present application;

FIG. 3 is a schematic diagram of another architecture of a service processing system according to an embodiment of the present application;

fig. 4 is a schematic structural diagram of a service processing device according to an embodiment of the present application;

fig. 5 is a flowchart of a service processing method according to an embodiment of the present application;

fig. 6 is a flowchart of another service processing method according to an embodiment of the present application;

fig. 7 is a schematic structural diagram of a service processing device according to an embodiment of the present application;

fig. 8 is a schematic structural diagram of another service processing apparatus according to an embodiment of the present application.

Detailed Description

The following description of the embodiments of the present application will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present application, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.

The term "and/or" is herein merely an association relationship describing an associated object, meaning that there may be three relationships, e.g., a and/or B, may represent: a exists alone, A and B exist together, and B exists alone.

The terms "first" and "second" and the like in the description and in the drawings are used for distinguishing between different objects or between different processes of the same object and not for describing a particular order of objects.

Furthermore, references to the terms "comprising" and "having" and any variations thereof in the description of the present application are intended to cover a non-exclusive inclusion. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those listed but may optionally include other steps or elements not listed or inherent to such process, method, article, or apparatus.

It should be noted that, in the embodiments of the present application, words such as "exemplary" or "such as" are used to mean serving as an example, instance, or illustration. Any embodiment or design described herein as "exemplary" or "e.g." in an embodiment should not be taken as preferred or advantageous over other embodiments or designs. Rather, the use of words such as "exemplary" or "such as" is intended to present related concepts in a concrete fashion.

In the description of the present application, unless otherwise indicated, the meaning of "a plurality" means two or more.

With the continuous development of business of enterprises, the types of business of enterprises are continuously increased, and therefore, the original business system of the enterprises needs to be updated. When the original business system of the enterprise is updated, a different architecture and a different development language are adopted, and the business systems of different architectures or different development languages and the business systems of reasons are integrated into an important link in the development of the enterprise.

When a plurality of business systems with different architectures and different development languages are integrated, large-scale business reconstruction is needed, and the reconstruction cost is high. In the case where the service provided by the plurality of service systems needs to be integrated, a large-scale system reconfiguration is also required.

Typically, multiple business systems are integrated through a unified interface gateway set. That is, service requests are distributed to multiple service systems through a unified interface gateway. Once the unified interface gateway fails, the service systems may not process external service requests, and the subsequent service processing is affected, so that the reliability of the mode of distributing the service requests to the service systems through the unified interface gateway is low.

In view of this, the service processing method provided by the application is applied to a service processing system, and the service processing system comprises user equipment, a plurality of service agent platforms and a plurality of service servers, wherein the user equipment is in communication connection with the plurality of service agent platforms, and each service agent platform is associated with one or more service servers. Compared with the current service processing system, the method transmits the request information of the processing target service data to the unified interface gateway, and the interface gateway identifies the service server corresponding to the request information and forwards the request information to the service server. In the technical scheme, a first service agent platform directly receives first request information of request processing target service data from user equipment. Then, the first service agent platform sends target service data to the first service server for processing the target service data, so that the problem that the service server corresponding to the first request information cannot be determined when the unified interface gateway fails is avoided, and the reliability of service processing is greatly improved. Then, the first service agent platform receives the processing result of the target service data from the first service server, and sends the processing result of the target service data to the user equipment, thereby completing the closed loop of the target service data processing.

The following describes embodiments of the present application in detail with reference to the drawings.

Fig. 1 is a block diagram of a service processing system 10 according to an embodiment of the present application. As shown in fig. 1, the service processing system 10 includes: a user device 101, at least one service agent platform 102, and at least one service server 103. The at least one service agent platform 102 includes a first service agent platform 102, a second service agent platform 102, a third service agent platform 102, and a fourth service agent platform 102. The at least one service server 103 comprises a first service server 103, a second service server 103, a third service server 103 and a fourth service server 103.

The user equipment 101 is connected to the service agent platform 102 via a communication link, and the service agent platform 102 is connected to the service server 103 via a communication link. The communication link may be a wired communication link or a wireless communication link, which is not limited in this regard by the present application.

In a possible implementation, the user equipment 101 generates the first request information in response to a request of a user for processing target data of the service server 103. The user equipment 101 sends the first request information to the service agent platform 102. The service agent platform 102 determines whether the account number of the user is one of the first preset lists, and whether the account number of the user has authority to use the service of the service server 103. If the account number of the user is one of the first preset lists and the account number of the user has the authority to use the service of the service server 103, the service agent platform 102 service routes to the service server 103 and sends the first request information to the service server 103. The service server 103 receives and processes the target data in response to the first request information.

Alternatively, as shown in fig. 2, the service agent platform 102 has load balancing, fusing, downgrading, current limiting, monitoring, and logging functions.

It should be noted that load balancing is a key component of a high concurrency and high availability system, and can evenly distribute network traffic to multiple servers of the service agent platform 102, so as to improve the response speed and availability of the service agent platform 102 as a whole.

Fusing is a link protection mechanism that handles the micro-service avalanche effect. Specifically, if the service proxy platform 102 calls slowly or overtime, at this time, the call of the service proxy platform 102 is fused, and for the subsequent call request, the service proxy platform 102 is not continuously called, and the resource is directly returned and quickly released. The call is resumed if the service agent platform 102 conditions well.

Degradation: in the case of a sudden increase in server pressure of the service agent platform 102, the server releases server resources according to the actual service conditions and traffic to ensure normal operation of the core transaction.

The flow limiting mode is mainly that the service agent platform 102 sets the highest threshold value for each type of request in advance, if the threshold value is higher than the set threshold value, the request is directly returned, and the subsequent resources are not called.

Hereinafter, a method for operating the load balancing device 104 when the service processing system 10 includes the load balancing device 104 will be described in detail.

Optionally, as shown in fig. 3, the service processing system 10 further includes a load balancing device 104. The user equipment 101 is communicatively connected to the service agent platform 102 through the load balancing device 104. Specifically, the user equipment 101 is communicatively connected to the load balancing device 104, and the load balancing device 104 is communicatively connected to the service agent platform 102.

Note that the load balancing apparatus 104 includes: the domain name system (domain name system, DNS) realizes load balancing, hardware load balancing and software load balancing, which is not limited in the present application.

Illustratively, taking the service agent platform 102 as a service agent platform a, the service agent platform a includes a plurality of processing modules, and taking the service server 103 as the service server a as an example, the service agent platform a is connected to the service server 103.

The user equipment 101 generates first request information in response to a data processing request for the service server a by the user. The user equipment 101 sends the first request information to the load balancing server 104. Then, the load balancing server 104 determines that the service server 103 of the data to be processed is the service server a by parsing the first request information. For the service agent platform a corresponding to the service server a, the Load Balancing server 104 determines a target processing module in a plurality of processing modules of the service agent platform a through a Load Balancing (Load Balancing) algorithm, so as to enhance the data processing capability, flexibility and usability of the service agent platform a.

The load balancing algorithm includes a polling method, a random method, a minimum connection method, and the like. The application is not limited in this regard.

The functions that are embodied by the service processing system 10 are described below.

Optionally, the business processing system 10 comprises a service platform. The service platform comprises a plurality of functional modules (which may be referred to as functional units, functional centers). For example, the plurality of functional modules includes one or more of functions that may authenticate the module, the capability module, the transaction module, the registration module, the configuration module, the link tracking module, and the topology services module.

The authentication module is used for authenticating the user account information; the capability module and the transaction module are used for judging whether the user account has the authority to access the service server 103.

The registration module is a component of the micro-service architecture, and records the mapping relation between the service and the service address. In the distributed architecture, the registration module records addresses for registering a plurality of services, and when the services need to call other services, the services are called according to the service addresses stored by the registration module.

In the distributed micro-service architecture, when the number of service instances is large, in order to avoid the problems of inefficiency and easy error caused by manual modification, the configuration is directly modified in the configuration module when the configuration needs to be modified. The configuration module sends out a change notification, and the micro-service actively pulls the updated configuration based on the configuration module to realize the hot update of the configuration.

The link tracking module, i.e. call chain monitoring, is characterized by helping developers optimize performance of the service processing system 10 and perform problem tracking by recording a plurality of request information completed across services. Also, the link tracking module may capture time consuming information for each request, etc.

The topology service module is provided with a dependency relationship between real-time drawing services and provides visibility of a complex system for system operation and maintenance personnel.

When implemented in hardware, the various modules in the business processing system 10 may be integrated into the hardware architecture of the business processing apparatus as shown in fig. 4. Specifically, as shown in fig. 4, the basic hardware structure of the service processing apparatus is introduced.

Fig. 4 is a schematic structural diagram of a service processing device according to an embodiment of the present application. As shown in fig. 4, the service processing device comprises at least one processor 401, a communication line 402, and at least one communication interface 404, and may further comprise a memory 403. The processor 401, the memory 403, and the communication interface 404 may be connected by a communication line 402.

The processor 401 may be a central processing unit (central processing unit, CPU), an application specific integrated circuit (application specific integrated circuit, ASIC), or one or more integrated circuits configured to implement embodiments of the present application, such as: one or more digital signal processors (digital signal processor, DSP), or one or more field programmable gate arrays (field programmable gate array, FPGA).

Communication line 402 may include a path for communicating information between the components described above.

The communication interface 404, for communicating with other devices or communication networks, may use any transceiver-like device, such as ethernet, radio access network (radio access network, RAN), wireless local area network (wireless local area networks, WLAN), etc.

The memory 403 may be, but is not limited to, a read-only memory (ROM) or other type of static storage device that can store static information and instructions, a random access memory (random access memory, RAM) or other type of dynamic storage device that can store information and instructions, or an electrically erasable programmable read-only memory (electrically erasable programmable read-only memory, EEPROM), a compact disc (compact disc read-only memory) or other optical disc storage, optical disc storage (including compact disc, laser disc, optical disc, digital versatile disc, blu-ray disc, etc.), magnetic disk storage media or other magnetic storage devices, or any other medium that can be used to contain or store the desired program code in the form of instructions or data structures and that can be accessed by a computer.

In a possible design, the memory 403 may exist independent of the processor 401, i.e. the memory 403 may be a memory external to the processor 401, where the memory 403 may be connected to the processor 401 through a communication line 402, for storing execution instructions or application program codes, and the execution is controlled by the processor 401, to implement a service processing method provided by the following embodiments of the present application. In yet another possible design, the memory 403 may be integrated with the processor 401, i.e., the memory 403 may be an internal memory of the processor 401, e.g., the memory 403 may be a cache, and may be used to temporarily store some data and instruction information, etc.

As one possible implementation, processor 401 may include one or more CPUs, such as CPU0 and CPU1 in fig. 4. As another possible implementation, the service processing device may include a plurality of processors, such as the processor 401 and the processor 407 in fig. 4. As yet another possible implementation, the service processing apparatus may further include an output device 405 and an input device 406.

It should be noted that, the embodiments of the present application may refer to or refer to each other, for example, the same or similar steps, and the method embodiment, the system embodiment and the device embodiment may refer to each other, which is not limited.

Fig. 5 is a flowchart of a service processing method according to an embodiment of the present application, where the method may be applied to the service processing system shown in fig. 1, or may be applied to the service processing apparatus shown in fig. 4. As shown in fig. 5, the method includes the following S501-S505.

S501, responding to the operation of requesting to process target service data, the user equipment sends first request information to a first service agent platform. Correspondingly, the first service agent platform receives first request information from the user equipment.

The target business data may be business data in an enterprise, for example, may be production data, transaction data, etc. of the enterprise. Taking an electronic business enterprise as an example, the target business data can be any one of commodity price, transaction data, ticket data and commodity warehouse-in and warehouse-out data. The first request information is used for requesting processing of the target service data. The operation of requesting to process the target service data may be a trigger operation of the user to the user equipment.

One or more business servers associated with the first business agent platform are used to provide business services that process the targeted business data.

In an example, where the service processing system includes a plurality of target service proxy platforms having the capability of processing target service data, the process by which the user equipment determines a first service proxy platform of the plurality of target proxy platforms may be implemented by steps 1-2 below.

Step 1, acquiring capability information of a plurality of service agent platforms.

Wherein the capability information is used to indicate the type of service data processed by one or more service servers associated with the service agent platform.

Illustratively, the plurality of service agent platforms includes a service agent platform a, a service agent platform B, and a service agent platform C. The user equipment determines that the type of the service data processed by one or more service servers associated with the service agent platform A is type A, the type of the service data processed by one or more service servers associated with the service agent platform B is type A, and the type of the service data processed by one or more service servers associated with the service agent platform C is type C.

And 2, under the condition that the plurality of service agent platforms comprise a plurality of target service agent platforms, determining the service agent platform with the load lower than a threshold value in the plurality of target service agent platforms as a first service agent platform.

The target service agent platform has the capability of processing target service data.

Illustratively, the service data processed by one or more service servers associated with the service agent platform a and the service agent platform B are all of type a. The user equipment determines the load of the service agent platform A and the load of the service agent platform B. If the load of the service agent platform A is greater than the threshold value and the load of the service agent platform B is less than the threshold value, the user equipment determines that the service agent platform B is the first service agent platform.

Alternatively, the first proxy platform is a proxy platform of an e-commerce enterprise (e.g., may be a client or a server associated with a client). The service server associated with the first proxy platform can be a commodity price service server, a transaction service server, a ticket service server, a commodity warehouse-in and warehouse-out service server and the like.

Illustratively, taking the target service data as transaction data as an example, the user device may send request information for requesting to process the target service data to the first service proxy platform in response to an operation of viewing the transaction data of the target item. The business server corresponding to the first business agent platform is a transaction business server. When the user equipment in the e-commerce sales system can respond to the service request of the transaction target object, request information for requesting the transaction settlement target object is sent to the first service agent platform. Correspondingly, the first service agent platform receives request information from the user equipment.

S502, the first service agent platform sends target service data to the first service server. Correspondingly, the first service server receives the target service data.

Wherein the first service server is one of one or more service servers associated with the first service agent platform.

In one example, where the first service proxy platform associates a plurality of service servers, the first service proxy platform determines that a service server of the plurality of service servers that is loaded below a threshold is determined to be the first service server.

Illustratively, the first service agent platform is used to associate a plurality of service servers as a service server a and a service server B. The user equipment determines the load of the service server a and the load of the service server B. If the load of the service server A is greater than the threshold value and the load of the service server B is less than the threshold value, the user equipment determines that the service server B is the first service agent platform.

In one possible implementation, to provide security of the data, the first platform may authenticate account information of the user. The first business agent platform sends the target business data to the first business server under the condition that the user account passes authentication and the user account has the authority of using the business service of the first business server.

Illustratively, the process of authenticating the user's account may be: and under the condition that the preset list comprises an account number of the user and the password input by the user is the same as the password corresponding to the pre-stored account number, determining that the authentication of the user account passes. The preset list comprises a plurality of accounts passing through authentication. And sending the target business data to the first business server under the condition that the authentication is passed and the user account is determined to have the authority of using the business service provided by the first business server.

Illustratively, the first service server is taken as a transaction service server, and the target service data is taken as a transaction settlement target object. In the case that the user account passes authentication and the user account has authority to use the business service of the transaction business server, the first business agent platform transmits information indicating a transaction settlement target item to the transaction business server.

S503, the first service server processes the target service data to generate a processing result of the target service data.

The processing result is used for indicating the processing result of the service server on the target service data.

Illustratively, the transaction service server specifically settles the target item according to the preset price of the target item in the database, the preset discount rule, and the like, and generates the transaction price (i.e., the processing result) of the target item.

S504, the first service server sends the processing result of the target service data to the first service agent platform. Correspondingly, the first service agent platform receives the processing result of the target service data from the first service server.

Illustratively, the transaction price of the target item is taken as an example of the processing result of the target business data. The transaction service server sends the transaction price of the target item to the first service agent platform.

S505, the first service agent platform sends the processing result of the target service data to the user equipment. Correspondingly, the user equipment receives the processing result from the first service agent platform.

The first business agent platform, for example, sends the transaction price of the target item to the user device.

Based on the technical scheme, the service processing method provided by the application is applied to a service processing system, and the service processing system comprises user equipment, a plurality of service agent platforms and a plurality of service servers, wherein the user equipment is in communication connection with the service agent platforms, and each service agent platform is associated with one or more service servers. Compared with the current service processing system, the method transmits the request information of the processing target service data to the unified interface gateway, and the interface gateway identifies the service server corresponding to the request information and forwards the request information to the service server. In the technical scheme, a first service agent platform directly receives first request information of request processing target service data from user equipment. Then, the first service agent platform sends target service data to the first service server for processing the target service data, so that the problem that the service server corresponding to the first request information cannot be determined when the unified interface gateway fails is avoided, and the reliability of service processing is greatly improved. Then, the first service agent platform receives the processing result of the target service data from the first service server, and sends the processing result of the target service data to the user equipment, thereby completing the closed loop of the target service data processing.

As a possible embodiment of the present application, in the case that the first service server needs to call the service assistance processing service data of the second service server, as shown in fig. 6, the method provided in the embodiment of the present application may further include S601 to S607.

S601, a first service server sends indication information to a first service agent platform. Correspondingly, the first service agent platform receives the indication information from the first service server.

The indication information is used for indicating that the target service data is processed in an auxiliary mode through a second service server, and a second service agent platform associated with the second service server is different from the first service agent platform.

Illustratively, the first service server is taken as a transaction service server, and the second service server is taken as a pricing service server. If the transaction service server determines the transaction price of the target object, the pricing service server needs to be called, and the data package of the transaction settlement target object is subjected to specific settlement according to the preset price, the preset discount rule and the like of the target object in the database. The transaction service server sends indication information for requesting the pricing service server to assist in determining the transaction price of the target item to the first service agent platform.

S602, the first service agent platform sends second request information to the second service agent platform. Correspondingly, the second service agent platform receives second request information from the first service agent platform.

The second request information is used for requesting to continue processing the processed target service data.

Illustratively, the second request information is taken as an indication information for requesting the pricing service server to assist in determining the transaction price of the target item. The first service agent platform sends indication information for requesting the pricing service server to assist in determining the transaction price of the target object to the second service agent platform corresponding to the pricing service server.

In a possible implementation manner, when the first service agent platform and the second service agent platform are located in the same region, the first service agent platform and the second service agent platform are in communication connection through an Intranet (Intranet), and the first service agent platform sends second request information to the second service agent platform through the Intranet.

It should be noted that, the intranet is an intranet established by using internet technology. The intranet uses TCP/IP protocol as base and uses world wide Web (Web) as core application to form information exchange platform.

The same region is taken as an example of the same enterprise. And if the first service agent platform and the second service agent platform are in the same enterprise, the first service agent platform sends second request information to the second service agent platform through the intranet.

In another possible implementation manner, in a case that the first service proxy platform and the second service proxy platform are in different regions, and the first service proxy platform and the second service proxy platform are connected through extranet (extranet) communication, the first service proxy platform sends the second request information to the second service proxy platform through the extranet.

It should be noted that, the extranet is an extranet, which is a private network channel between enterprises constructed based on the internet or other public network facilities for exchanging service information between different enterprises.

For example, different regions are taken as examples of different enterprises. And if the first service agent platform and the second service agent platform are in different enterprises, the first service agent platform sends second request information to the second service agent platform through the extranet.

And S603, the second service agent platform sends second request information to the second service server. The second service server receives second request information from the second service agent platform.

It should be noted that, the second service server associated with the second service agent platform has a capability of providing a service for assisting in processing the target service data.

Illustratively, the second request information is taken as an indication information for requesting the pricing service server to assist in determining the transaction price of the target item. The second service agent platform sends indication information for requesting the pricing service server to assist in determining the transaction price of the target item to the pricing service server.

S604, the second service server continues to process the processed target service data.

Illustratively, the pricing service server specifically settles the transaction settlement target item according to the preset price of the target item in the database, the preset discount rule and the like, and determines the transaction price of the target item.

And S605, the second service server sends the processing result to the second service agent platform.

The processing result is a result of processing the processed target service data by a second service server associated with the second service agent platform.

Illustratively, the transaction price of the target item determined by the rating service server is taken as an example of the processing result. The pricing service server sends the transaction price of the target item to the second service agent platform.

S606, the second service agent platform sends the processing result to the first service agent platform. Correspondingly, the first service agent platform receives the processing result from the second service agent platform.

Illustratively, the second business agent platform transmits the transaction price of the target item to the first business agent platform.

S607, the first service agent platform sends the processing result of the second service agent platform to the user equipment. Correspondingly, the user equipment receives the processing result of the second service agent platform from the first service agent platform. The first business agent platform, for example, sends the transaction price of the target item to the user device.

Based on the technical scheme, the first service server sends indication information indicating that the target service data is processed in an auxiliary way through the second service server to the second service agent platform corresponding to the second service server through the first service agent platform. Compared with the current realization of call among a plurality of systems, the first service server sends the indication information to the unified interface gateway, and then the interface gateway forwards the indication information to the second service server. When the unified interface gateway fails, the first service server and the second service server cannot be invoked, and service processing reliability is low. By the aid of interaction of the service agent platforms, the problem of low service processing reliability caused by faults of the unified interface gateway is avoided.

The embodiment of the application can divide the functional modules or functional units of the service processing device according to the method example, for example, each functional module or functional unit can be divided corresponding to each function, and two or more functions can be integrated in one processing module. The integrated modules may be implemented in hardware, or in software functional modules or functional units. The division of the modules or units in the embodiment of the present application is schematic, which is merely a logic function division, and other division manners may be implemented in practice.

As shown in fig. 7, a schematic structural diagram of a service processing apparatus 70 according to an embodiment of the present application is applied to a first service agent platform in a service processing system, where one or more service servers associated with the first service agent platform are used to provide service for processing the target service data, and the apparatus includes a communication unit 701; a communication unit 701, configured to receive first request information from a user equipment, where the first request information is used to request to process target service data, and one or more service servers associated with the first service agent platform are used to provide service for processing the target service data; the communication unit 701 is further configured to send target service data to a first service server, where the first service server is one of one or more service servers associated with the first service agent platform, and is configured to process the target service data; the communication unit 701 is further configured to receive a processing result of the target service data from the first service server, and send the processing result of the target service data to the user equipment.

The apparatus further comprises a processing unit 702. A processing unit 702, configured to instruct the communication unit 701 to send the target service data to the first service server when the user account passes authentication and the user account has authority to use the service of the first service server.

The communication unit 701 is further configured to: receiving indication information from a first service server, wherein the indication information is used for indicating auxiliary processing of target service data through a second service server, and a second service agent platform associated with the second service server is different from the first service agent platform; sending second request information to a second service agent platform, wherein the second request information is used for requesting to continue processing the processed target service data; receiving a processing result from a second service agent platform; the processing result is a result of processing the processed target service data by a second service server associated with the second service agent platform, and the second service server associated with the second service agent platform has the capability of providing service services for assisting in processing the target service data; and sending the processing result of the second service agent platform to the user equipment.

The first service agent platform and the second service agent platform are positioned in the same region, and are connected through intranet communication; the communication unit 701 is specifically configured to send the second request information to the second service proxy platform through the intranet.

The first service agent platform and the second service agent platform are positioned in different regions, and are connected through the external network communication; the communication unit 701 is specifically configured to send the second request information to the second service agent platform through the extranet.

In a possible implementation manner, the service processing device 70 may further include a storage unit 703 (shown in a dashed box in fig. 7), where the storage unit 703 stores a program or an instruction, and when the processing unit 702 executes the program or the instruction, the service processing device 70 may perform the service processing method described in the foregoing method embodiment.

As shown in fig. 8, a schematic structural diagram of a service processing apparatus 80 according to an embodiment of the present application is provided, where the apparatus is applied to a user device in a service processing system, and the user device is communicatively connected to a plurality of service proxy platforms, each proxy platform corresponds to one or more service servers, and the service servers are used for processing service data; the device comprises: a communication unit 801; a communication unit 801, configured to send, in response to an operation for requesting to process target service data, first request information to a first service proxy platform, where the first request information is used to request to process the target service data, and one or more service servers corresponding to the first service proxy platform have a capability of processing the target service data; the communication unit 801 is further configured to receive a processing result from the first service proxy platform, where the processing result is used to indicate a processing result of the service server on the target service data.

The device further comprises a processing unit 802, a communication unit 801, and a processing unit, wherein the processing unit is further used for acquiring capability information of a plurality of service agent platforms, and the capability information is used for indicating the types of service data processed by one or more service servers associated with the service agent platforms; a processing unit 802, configured to determine, as a first service agent platform, a service agent platform with a load lower than a threshold value in a plurality of target service agent platforms, where the plurality of service agent platforms includes the plurality of target service agent platforms, where the target service agent platform has a capability of processing target service data.

In a possible implementation manner, the service processing device 80 may further include a storage unit 803 (illustrated in a dashed box in fig. 8), where the storage unit 803 stores a program or an instruction, and when the processing unit 802 executes the program or the instruction, the service processing device 80 may perform the service processing method described in the foregoing method embodiment.

From the foregoing description of the embodiments, it will be apparent to those skilled in the art that, for convenience and brevity of description, only the above-described division of functional modules is illustrated, and in practical application, the above-described functional allocation may be implemented by different functional modules according to needs, i.e. the internal structure of the apparatus is divided into different functional modules to implement all or part of the functions described above. The specific working processes of the above-described systems, devices and units may refer to the corresponding processes in the foregoing method embodiments, which are not described herein.

An embodiment of the present application provides a computer program product comprising instructions which, when run on a computer, cause the computer to perform the service processing method of the above method embodiment.

The embodiment of the application also provides a computer readable storage medium, wherein the computer readable storage medium stores instructions which, when run on a computer, cause the computer to execute the business processing method in the method flow shown in the method embodiment.

The computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples (a non-exhaustive list) of the computer-readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a random access Memory (Random Access Memory, RAM), a Read-Only Memory (ROM), an erasable programmable Read-Only Memory (Erasable Programmable Read Only Memory, EPROM), a register, a hard disk, an optical fiber, a portable compact disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing, or any other form of computer readable storage medium known in the art. An exemplary storage medium is coupled to the processor such the processor can read information from, and write information to, the storage medium. In the alternative, the storage medium may be integral to the processor. The processor and the storage medium may reside in an application specific integrated circuit (Application Specific Integrated Circuit, ASIC). In embodiments of the present application, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.

Since the service processing apparatus, the computer readable storage medium, and the computer program product in the embodiments of the present application can be applied to the above-mentioned method, the technical effects that can be obtained by the method can also refer to the above-mentioned method embodiments, and the embodiments of the present application are not described herein again.

In the several embodiments provided by the present application, it should be understood that the disclosed systems, devices, and methods may be implemented in other manners. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is merely a logical function division, and there may be additional divisions when actually implemented, for example, multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some interface, indirect coupling or communication connection of devices or units, electrical, mechanical, or other form.

The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

In addition, each functional unit in the embodiments of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit.

The present application is not limited to the above embodiments, and any changes or substitutions within the technical scope of the present application should be covered by the scope of the present application. Therefore, the protection scope of the present application should be subject to the protection scope of the claims.

Claims (11)

1. A service processing method, applied to a service processing system, the service processing system including a user device, a plurality of service proxy platforms, and a plurality of service servers, the user device being communicatively connected to the plurality of service proxy platforms, each service proxy platform being associated with one or more service servers, the method comprising:

a first service agent platform receives first request information from the user equipment, wherein the first request information is used for requesting to process target service data, and one or more service servers associated with the first service agent platform are used for providing service for processing the target service data;

The first service agent platform sends the target service data to a first service server for processing the target service data, wherein the first service server is one of one or more service servers associated with the first service agent platform;

the first service agent platform receives the processing result of the target service data from the first service server and sends the processing result of the target service data to the user equipment.

2. The method of claim 1, wherein the first request message includes a user account of the user device, and wherein the first service proxy platform sends the target service data to a first service server, comprising:

and under the condition that the user account passes authentication and the user account has the authority to use the business service of the first business server, the first business agent platform sends the target business data to the first business server.

3. The method according to claim 1, wherein the method further comprises:

the first service agent platform receives indication information from the first service server, wherein the indication information is used for indicating auxiliary processing of the target service data through a second service server, and a second service agent platform associated with the second service server is different from the first service agent platform;

The first service agent platform sends second request information to the second service agent platform, wherein the second request information is used for requesting the processed target service data to continue to be processed;

the first service agent platform receives a processing result from the second service agent platform; the processing result is a result of the second service server associated with the second service agent platform processing the processed target service data, and the second service server associated with the second service agent platform has the capability of providing service services for assisting in processing the target service data;

and the first service agent platform sends the processing result of the second service agent platform to the user equipment.

4. The method of claim 3, wherein the first service agent platform and the second service agent platform are in a same region, and wherein the first service agent platform and the second service agent platform are communicatively connected via an intranet; the first service agent platform sends second request information to the second service agent platform, including:

and the first service agent platform sends the second request information to the second service agent platform through the intranet.

5. The method of claim 3, wherein the first service agent platform and the second service agent platform are in different regions, the first service agent platform and the second service agent platform being communicatively connected via an extranet; the first service agent platform sends second request information to the second service agent platform, including:

and the first service agent platform sends the second request information to the second service agent platform through the extranet.

6. The service processing method is characterized by being applied to user equipment, wherein the user equipment is in communication connection with a plurality of service proxy platforms, each proxy platform corresponds to one or more service servers, and the service servers are used for processing service data; the method comprises the following steps:

responding to an operation of requesting to process target service data, sending first request information to a first service agent platform, wherein the first request information is used for requesting to process the target service data, and one or more service servers corresponding to the first service agent platform have the capability of processing the target service data;

and receiving a processing result from the first service agent platform, wherein the processing result is used for indicating a processing result of the service server on the target service data.

7. The method of claim 6, wherein the method further comprises:

acquiring capability information of the service agent platforms, wherein the capability information is used for indicating the types of service data processed by one or more service servers associated with the service agent platforms;

and under the condition that a plurality of target service agent platforms are included in the plurality of service agent platforms, determining the service agent platform with the load lower than a threshold value in the plurality of target service agent platforms as the first service agent platform, wherein the target service agent platform has the capability of processing the target service data.

8. A service processing apparatus, the apparatus being applied to a first service proxy platform in a service processing system, one or more service servers associated with the first service proxy platform being configured to provide service services for processing the target service data, the apparatus comprising a communication unit;

the communication unit is used for receiving first request information from the user equipment, the first request information is used for requesting to process target business data, and one or more business servers associated with the first business agent platform are used for providing business services for processing the target business data;

The communication unit is further configured to send the target service data to a first service server, and is configured to process the target service data, where the first service server is one of one or more service servers associated with the first service agent platform;

the communication unit is further configured to receive a processing result of the target service data from the first service server, and send the processing result of the target service data to the user equipment.

9. A service processing device, wherein the device is applied to user equipment in a service processing system, the user equipment is in communication connection with a plurality of service proxy platforms, each proxy platform corresponds to one or more service servers, and the service servers are used for processing service data; the device comprises: a communication unit;

the communication unit is used for responding to the operation of requesting to process target service data, sending first request information to a first service agent platform, wherein the first request information is used for requesting to process the target service data, and one or more service servers corresponding to the first service agent platform have the capability of processing the target service data;

The communication unit is further configured to receive a processing result from the first service proxy platform, where the processing result is used to instruct the service server to process the target service data.

10. A service processing apparatus, comprising: a processor and a communication interface; the communication interface being coupled to the processor for running a computer program or instructions to implement the service processing method of any of claims 1-5 and 6-7.

11. A computer readable storage medium having instructions stored therein, which when executed by a computer, perform the business processing method of any of claims 1-5 and 6-7.