CN116760683A - Early warning information processing method, device, equipment, storage medium and program product - Google Patents
Early warning information processing method, device, equipment, storage medium and program product Download PDFInfo
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- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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Abstract
The application relates to an early warning information processing method, an early warning information processing device, an early warning information processing apparatus, a storage medium and a program product. The method comprises the following steps: receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on the monitored fault information of the first target network product; determining first target equipment corresponding to a first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment; sending first early warning information to first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed. The method can improve the processing efficiency of the early warning information.
Description
Technical Field
The present application relates to the field of information processing, and in particular, to a method, apparatus, device, storage medium, and program product for processing early warning information.
Background
Along with the development of network technology, each enterprise realizes enterprise management by developing network products with various functions, sets product monitoring equipment to monitor problems of each network product in the operation process, and displays early warning information of the network product with the problems.
In the traditional technology, early warning information of product monitoring equipment is monitored manually, and a product responsible person corresponding to a network product with the early warning information is notified to process the early warning information, however, the problem of low early warning information processing efficiency exists in a mode of manually notifying the product responsible person to process the early warning information.
Disclosure of Invention
In view of the foregoing, it is desirable to provide an early warning information processing method, apparatus, device, storage medium, and program product that can improve the processing efficiency of early warning information.
In a first aspect, the present application provides a method for processing early warning information. The method comprises the following steps:
receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on monitored fault information of a first target network product;
determining a first target device corresponding to the first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
the first early warning information is sent to the first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
In one embodiment, the first early warning information includes at least one of a product identifier and fault content of the first target network product; the fault content includes at least one of description information of the fault, an influence range of the fault, an occurrence time of the fault, a fault level of the fault, a fault handling state of the fault, and an expected solution time period.
In one embodiment, the method further comprises:
if the fault information is information monitored by the product monitoring equipment after the first target network product is affected by the second target network product, receiving a product identifier of the second target network product sent by the target equipment;
determining a second target device corresponding to the second target network product based on the product identifier of the second target network product and a preset corresponding relation;
updating the first early warning information to obtain second early warning information; the second early warning information comprises at least one of product identification and fault content of the second target network product;
and sending second early warning information to the second target equipment.
In one embodiment, the method further comprises:
if the fault information is information monitored by the product monitoring equipment when the first target network product has a fault, receiving an early warning elimination instruction sent by the product monitoring platform, wherein the early warning elimination instruction is used for representing that the fault existing in the first target network product is solved;
Transmitting early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In one embodiment, the first early warning information, the preset corresponding relationship and the product identifier of the second target network product are stored in a corresponding storage space of the blockchain.
In one embodiment, the first pre-warning information, the second pre-warning information, and the pre-warning cancellation information are information transmitted using a converged communication technology.
In one embodiment, the method includes:
generating first early warning information based on the monitored fault information of the first target network product;
the first early warning information is sent to fault processing equipment; the first early warning information is used for the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and send the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
In one embodiment, the method further comprises:
if the first target network product is determined to be solved, generating an early warning elimination instruction;
sending the early warning elimination instruction to the fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In a second aspect, the application further provides an early warning information processing device. The device comprises:
the first receiving module is used for receiving first early warning information sent by the product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on monitored fault information of a first target network product;
the first determining module is used for determining first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
the first sending module is used for sending the first early warning information to the first target equipment; the first early warning information is used for indicating the first target equipment to send the early warning elimination information; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved and used for informing that the fault corresponding to the fault information is processed.
In a third aspect, the present application also provides a computer device. The computer device comprises a memory storing a computer program and a processor which when executing the computer program performs the steps of:
receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on monitored fault information of a first target network product;
determining a first target device corresponding to the first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
the first early warning information is sent to the first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
In a fourth aspect, the present application also provides a computer-readable storage medium. The computer readable storage medium having stored thereon a computer program which when executed by a processor performs the steps of:
receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on monitored fault information of a first target network product;
Determining a first target device corresponding to the first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
the first early warning information is sent to the first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
In a fifth aspect, the present application also provides a computer program product. The computer program product comprising a computer program which, when executed by a processor, performs the steps of:
receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on monitored fault information of a first target network product;
determining a first target device corresponding to the first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
the first early warning information is sent to the first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
According to the early warning information processing method, the device, the equipment, the storage medium and the program product, the fault processing equipment receives the first early warning information sent by the product monitoring equipment, and based on the first early warning information and a preset corresponding relation, determines first target equipment corresponding to a first target network product, and then sends the first early warning information to the first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed. In the prior art, early warning information of product monitoring equipment is monitored manually, and a product responsible person corresponding to a network product with the early warning information is notified to process the early warning information.
Drawings
FIG. 1 is an application environment diagram of an early warning information processing method provided by an embodiment of the present application;
FIG. 2 is a schematic flow chart of a method for processing early warning information according to an embodiment of the present application;
fig. 3 is a flow chart of a second early warning information determining method according to an embodiment of the present application;
fig. 4 is a flow chart of a method for determining early warning elimination information according to an embodiment of the present application;
FIG. 5 is a second flowchart of an early warning information processing method according to an embodiment of the present application;
FIG. 6 is a flowchart of a method for determining an early warning elimination instruction according to an embodiment of the present application;
FIG. 7 is a block diagram of an apparatus for processing early warning information according to an embodiment of the present application;
fig. 8 is an internal structural diagram of a computer device according to an embodiment of the present application.
Detailed Description
The present application will be described in further detail with reference to the drawings and examples, in order to make the objects, technical solutions and advantages of the present application more apparent. It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the scope of the application.
The early warning information processing method provided by the embodiment of the application can be applied to an application environment shown in fig. 1. Wherein the product monitoring device 101 communicates with the fault handling device 102 and the network product 103 via a network, and the fault handling device 102 communicates with the target device 104 via the network. The number of the target network products 103 and the target devices 104 may be one, or the number of the target network products 103 and the target devices 104 may be plural. Each target network product 103 corresponds to each target device 104 one by one. The product monitoring device 101 monitors the running state of each target network product 103 in real time, if the target network product 103 fails, the product monitoring device 101 generates early warning information based on the monitored failure information of the target network product 103 and sends the early warning information to the failure processing device 102, and the failure processing device 102 determines a target device 104 corresponding to the target network product 103 based on the early warning information and a preset corresponding relation and sends the early warning information to the target device 104. Wherein the product monitoring device 101, the fault handling device 102 and the target device 104 may be computer devices.
In one embodiment, as shown in fig. 2, a method for processing early warning information is provided, which is described by taking the method applied to the fault processing device 103 in fig. 1 as an example, and includes the following steps:
s201, receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on the monitored fault information of the first target network product.
The product monitoring device may be a device for monitoring the running state of each target network product in the target enterprise in real time, and the target network product may include a network system or a software product developed by the target enterprise.
In this embodiment, the product monitoring device monitors the operation state of each target network product, if each target network product normally operates, the product monitoring device is in a first state without early warning information, if the operation of a first target network product in each target network product fails, the product monitoring device generates first early warning information based on the monitored failure information of the first target network product, and sends the first early warning information to the failure processing device.
S202, determining first target equipment corresponding to a first target network product based on first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the target network product and the equipment.
The preset corresponding relation may be a relation between a product identifier of each target network product and a device identifier of the target device. The target equipment is computer equipment corresponding to a product responsible person of the target network product. Or, the preset corresponding relationship may be a relationship between each target network product and account information corresponding to a product responsible person of the target network product, where the preset corresponding relationship is stored in the fault processing device.
In this embodiment, if the preset correspondence is a relationship between the product identifier of each target network product and the device identifier of the target device. The device identification of the first target device corresponding to the product identification of the first target network product can be determined from the preset corresponding relation according to the product identification of the first target network product in the first early warning information, and then the first target device is determined. For example, the number of the target network products is 3, namely, a product a, a product B and a product C, wherein the product a corresponds to the target device a, the product B corresponds to the target device B, and the product C corresponds to the target device C. If the first target network product is a, the first target device a corresponding to the first target network product a may be determined according to the product identifier a of the first target network product and the preset corresponding relationship.
S203, first early warning information is sent to first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
The first target device is a device corresponding to a product responsible person of the first target network product, after the first target device is determined, the fault processing device sends first early warning information to the first target device, the first early warning information comprises a product identifier of the first target network product, and after the product responsible person of the first target network product receives the first early warning information through the first target device, the fault processing device can process the fault of the first target network product. The fault processing device may send the first early warning information to the first target device in the form of text information, or the fault processing device may also send the first early warning information to the first target device in the form of audio information.
In the embodiment of the application, the first early warning information sent by the product monitoring equipment is received; further, based on the first early warning information and a preset corresponding relation, determining first target equipment corresponding to the first target network product; sending first early warning information to first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed. In the prior art, first early warning information of product monitoring equipment is monitored manually, and a product responsible person corresponding to a network product with the first early warning information is notified to process the first early warning information.
In one embodiment, the first pre-warning information includes at least one of a product identification and fault content of the first target network product; the fault content comprises at least one of description information of the fault, an influence range of the fault, occurrence time of the fault, fault level of the fault, fault processing state of the fault and expected solution time.
In this embodiment, the first early warning information includes at least one of a product identifier of the first target network product and description information of the fault, an influence range of the fault, an occurrence time of the fault, a fault level of the fault, a fault processing state of the fault, and an expected solution duration. The fault description information may include a fault type of the fault, a specific location of the fault, etc.; the influence range of the fault indicates the number of target network products affected by the fault of the first target network product, for example, the fault of the target network product a affects the normal operation of the target network product B and the target network product C, and then the influence range of the fault of the target network product a is the target network product B and the target network product C; the fault grade of the fault can be divided according to a preset fault grade dividing rule; for example, the failure level may be classified according to the influence range of the failure, or the failure level may be classified according to the predicted solution time period of the failure. Fault handling states may include untreated, in-process, and process complete states, among others. The expected solution duration is the duration required to resolve the fault.
In one embodiment, fig. 3 is a flowchart of a second method for determining early warning information according to an embodiment of the present application, where the method may include the following steps:
s301, if the fault information is information monitored by the product monitoring equipment after the first target network product is affected by the second target network product, receiving a product identifier of the second target network product sent by the first target equipment.
For example, if the product responsible person of the first target network product detects the failure of the first target network product, the conclusion is that the failure information of the first target network product is the information monitored by the product monitoring device after the first target network product is affected by the second target network product. The first target equipment can send a product processing record to the fault processing equipment, wherein the product processing record comprises the product identifier of the second target network product, and the fault processing equipment receives the product processing record and determines the product identifier of the second target network product from the product processing record; alternatively, the first target device may send the product identifier of the second target network product directly to the fault handling device, where the fault handling device receives the product identifier of the second target network product.
S302, determining second target equipment corresponding to the second target network product based on the product identification of the second target network product and a preset corresponding relation.
S303, updating the first early warning information to obtain second early warning information; the second pre-warning information comprises at least one of a product identification and fault content of the second target network product.
S304, second early warning information is sent to the second target equipment.
In connection with the above description, if the second target network product is the product B, the second target device B may be determined according to the product identifier B of the second target network product and the preset corresponding relationship. At this time, the fault device needs to update the first early warning information, update the product identifier of the first target network product in the first early warning information to the product identifier of the second target network product, and obtain second early warning information, where the second early warning information includes at least one of the product identifier of the second target network product and the fault content. And sending the updated second early warning information to the second target equipment b.
In the embodiment of the application, if the fault information is information monitored by the product monitoring equipment after the first target network product is affected by the second target network product, the product identifier of the second target network product sent by the first target equipment is received; determining a second target device corresponding to the second target network product based on the product identifier of the second target network product and a preset corresponding relation; updating the first early warning information to obtain second early warning information; and then sending second early warning information to the second target equipment. And updating the first early warning information to obtain second early warning information, and sending the second early warning information to the second target equipment. The accuracy of early warning information processing of network products is improved.
In one embodiment, fig. 4 is a flowchart of a method for determining early warning elimination information according to an embodiment of the present application, where the method for determining early warning elimination information may include the following steps:
s401, if the fault information is information monitored by the product monitoring equipment when the first target network product has faults, receiving an early warning elimination instruction sent by the product monitoring platform, wherein the early warning elimination instruction is used for representing that the faults of the first target network product are solved.
If the fault information is information monitored by the product monitoring device when the first target network product has a fault, and after the fault of the first target network product is repaired, the product monitoring device detects that the fault of the first target network product has been repaired, an early warning elimination instruction is generated, and then the early warning elimination instruction is sent to the fault processing device. The early warning elimination instruction is used for representing that the fault existing in the first target network product is solved.
S402, early warning elimination information generated based on the early warning elimination instruction is sent to first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
The fault processing device generates early warning elimination information based on the early warning elimination instruction, and then sends the early warning elimination information to the first target device. The early warning elimination information may be text information showing that the failure of the first target network product has been repaired, or the early warning elimination information may be audio information.
In the embodiment of the application, the fault information is information monitored by the product monitoring equipment when the first target network product has a fault, and an early warning elimination instruction sent by the product monitoring platform is received, wherein the early warning elimination instruction is used for representing that the fault existing in the first target network product is solved; and sending the early warning elimination information generated based on the early warning elimination instruction to the first target equipment. The timeliness of the early warning elimination information notification is improved.
In one embodiment, the first early warning information, the preset corresponding relationship and the product identifier of the second target network product are stored in a corresponding storage space of the blockchain.
In this embodiment, the fault processing device may access the blockchain, and divide different storage spaces in the blockchain, where the first early warning information, the preset corresponding relationship, and the product identifier of the second target network product are stored in the corresponding storage spaces of the blockchain. For example, the first early warning information may be stored in a first storage space in the blockchain, the preset correspondence may be stored in a second storage space in the blockchain, and the product identifier of the second target network product is stored in a third storage space in the blockchain. Optionally, the first early warning information, the preset corresponding relation and the product identifier of the second target network product may be stored in the same storage space of the blockchain.
In the embodiment of the application, the first early warning information, the preset corresponding relation and the product identification of the second target network product are stored in the corresponding storage space of the block chain. The safety of the early warning information processing process is improved.
In one embodiment, the first early warning information, the second early warning information, and the early warning cancellation information are 5G messages, i.e., converged communication (Rich Communication Suite, RCS), which means communication after the communication technology and the information technology are converged.
The fault processing device can send the first early warning information, the second early warning information and the early warning elimination information by using the 5G message. The first warning information, the second warning information and the warning elimination information may be text messages or audio messages transmitted by using 5G messages, or the first warning information, the second warning information and the warning elimination information may be superimposed information after the text messages and the audio messages transmitted by using 5G messages are superimposed. The first early warning information can be connected to a first target network product, the second early warning information can be connected to a second target network product, a product responsible person of the first target network product can open the first target network product by clicking the first early warning information sent by the fault processing equipment through the 5G message, and a product responsible person of the second target network product can open the second target network product by clicking the second early warning information sent by the fault processing equipment through the 5G message.
In the embodiment of the application, the first early warning information, the second early warning information and the early warning elimination information are sent through the 5G message, so that the processing efficiency of the early warning information is improved.
In one embodiment, fig. 5 is a second flowchart of a method for processing early warning information according to the embodiment of the present application, and the method is applied to the product monitoring device 101 in fig. 1 for illustration, and includes the following steps:
s501, generating first early warning information based on the monitored fault information of the first target network product.
S502, sending first early warning information to fault processing equipment; the first early warning information is used for enabling the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and sending the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to process.
Illustratively, describing the above example, the product monitoring device generates first early warning information based on the monitored fault information of the first target network product a, and further sends the first early warning information to the fault processing device; the first early warning information is used for the fault processing equipment to determine first target equipment a corresponding to the first target network product A based on the first early warning information and a preset corresponding relation, and send the first early warning information to the first target equipment a; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to process. The first pre-warning information may include a product identification of the first target network product a and a fault content of the first target network product.
In the embodiment of the application, first early warning information is generated based on the monitored fault information of the first target network product; further, first early warning information is sent to the fault processing equipment; the first early warning information is used for enabling the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and sending the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to process. The processing efficiency of the early warning information is improved.
In one embodiment, fig. 6 is a flowchart of a method for determining an early warning elimination instruction according to an embodiment of the present application, including the following steps:
s601, if the fault of the first target network product is determined to be solved, generating an early warning elimination instruction.
S602, sending an early warning elimination instruction to fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
The product monitoring equipment monitors the running states of all target network products in real time, if the faults of the first target network products are repaired, the running states of the first target network products are converted from the first running states in the fault state to the second running states in the normal running state, at the moment, the product monitoring equipment monitors that the running states of the first target network products are changed, early warning elimination instructions are generated, and then the early warning elimination instructions are sent to the fault processing equipment, and the early warning elimination instructions are used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instructions to the first target equipment. The early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In the embodiment of the application, if the fault of the first target network product is determined to be solved, an early warning elimination instruction is generated; further sending an early warning elimination instruction to the fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved, and timeliness of informing the early warning elimination information is improved.
It should be understood that, although the steps in the flowcharts related to the embodiments described above are sequentially shown as indicated by arrows, these steps are not necessarily sequentially performed in the order indicated by the arrows. The steps are not strictly limited to the order of execution unless explicitly recited herein, and the steps may be executed in other orders. Moreover, at least some of the steps in the flowcharts described in the above embodiments may include a plurality of steps or a plurality of stages, which are not necessarily performed at the same time, but may be performed at different times, and the order of the steps or stages is not necessarily performed sequentially, but may be performed alternately or alternately with at least some of the other steps or stages.
Based on the same inventive concept, the embodiment of the application also provides an early warning information processing device for realizing the early warning information processing method. The implementation scheme for solving the fault provided by the device is similar to the implementation scheme recorded in the method, so the specific limitation of one or more embodiments of the early warning information processing device provided below can be referred to the limitation of the early warning information processing method hereinabove, and will not be repeated here.
In one embodiment, as shown in fig. 7, there is provided an early warning information processing apparatus 700 including: a first receiving module 701, a first determining module 702 and a first transmitting module 703, wherein:
a first receiving module 701, configured to receive first early warning information sent by a product monitoring device; the first early warning information is information generated by the product monitoring equipment based on the monitored fault information of the first target network product;
the first determining module 702 is configured to determine, based on the first early warning information and a preset correspondence, a first target device corresponding to the first target network product; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
a first sending module 703, configured to send first early warning information to a first target device; the first early warning information is used for indicating the first target equipment to send early warning elimination information; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved and used for informing that the fault corresponding to the fault information is processed.
In one embodiment, the first pre-warning information includes at least one of a product identification and fault content of the first target network product; the fault content comprises at least one of description information of the fault, an influence range of the fault, occurrence time of the fault, fault level of the fault, fault processing state of the fault and expected solution time.
In one embodiment, the early warning information processing apparatus 700 further includes:
the second receiving module is used for receiving the product identification of the second target network product sent by the target device if the fault information is information monitored by the product monitoring device after the first target network product is affected by the second target network product;
the second determining module is used for determining second target equipment corresponding to the second target network product based on the product identification of the second target network product and a preset corresponding relation;
updating the first early warning information to obtain second early warning information; the second early warning information comprises at least one of product identification and fault content of a second target network product;
and the second sending module is used for sending second early warning information to the second target equipment.
In one embodiment, the early warning information processing apparatus 700 further includes:
the third receiving module is used for receiving an early warning elimination instruction sent by the product monitoring platform if the fault information is information monitored by the product monitoring equipment when the first target network product has faults, wherein the early warning elimination instruction is used for representing that the faults of the first target network product are solved;
the third sending module is used for sending early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In one embodiment, the first early warning information, the preset corresponding relationship and the product identifier of the second target network product are stored in a corresponding storage space of the blockchain.
In one embodiment, the first early warning information, the second early warning information, and the early warning cancellation information are information transmitted using a converged communication technology.
In one embodiment, the early warning information processing apparatus 700 further includes:
the first generation module is used for generating first early warning information based on the monitored fault information of the first target network product;
the fourth sending module is used for sending the first early warning information to the fault processing equipment; the first early warning information is used for enabling the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and sending the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to process.
In one embodiment, the early warning information processing apparatus 700 further includes:
the second generation module is used for generating an early warning elimination instruction if the first target network product is determined to be solved in fault;
The fifth sending module is used for sending an early warning elimination instruction to the fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
The above-mentioned various modules in the early warning information processing apparatus may be implemented in whole or in part by software, hardware, and a combination thereof. The above modules may be embedded in hardware or may be independent of a processor in the computer device, or may be stored in software in a memory in the computer device, so that the processor may call and execute operations corresponding to the above modules.
In one embodiment, a computer device is provided, which may be a terminal, and the internal structure thereof may be as shown in fig. 8. The computer device includes a processor, a memory, a communication interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage media. The communication interface of the computer device is used for carrying out wired or wireless communication with an external terminal, and the wireless mode can be realized through WIFI, a mobile cellular network, NFC (near field communication) or other technologies. The computer program, when executed by a processor, implements a method for processing pre-warning information. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, can also be keys, a track ball or a touch pad arranged on the shell of the computer equipment, and can also be an external keyboard, a touch pad or a mouse and the like.
It will be appreciated by those skilled in the art that the structure shown in FIG. 8 is merely a block diagram of some of the structures associated with the present inventive arrangements and is not limiting of the computer device to which the present inventive arrangements may be applied, and that a particular computer device may include more or fewer components than shown, or may combine some of the components, or have a different arrangement of components.
In one embodiment, a computer device is provided comprising a memory and a processor, the memory having stored therein a computer program, the processor when executing the computer program performing the steps of:
receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on the monitored fault information of the first target network product;
determining first target equipment corresponding to a first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
sending first early warning information to first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
In one embodiment, the first pre-warning information includes at least one of a product identification and fault content of the first target network product; the fault content comprises at least one of description information of the fault, an influence range of the fault, occurrence time of the fault, fault level of the fault, fault processing state of the fault and expected solution time.
In one embodiment, the processor when executing the computer program further performs the steps of:
if the fault information is information monitored by the product monitoring equipment after the first target network product is affected by the second target network product, receiving a product identifier of the second target network product sent by the target equipment;
determining a second target device corresponding to the second target network product based on the product identifier of the second target network product and a preset corresponding relation;
updating the first early warning information to obtain second early warning information; the second early warning information comprises at least one of product identification and fault content of a second target network product;
and sending second early warning information to the second target equipment.
In one embodiment, the processor when executing the computer program further performs the steps of:
if the fault information is information monitored by the product monitoring equipment when the first target network product has a fault, receiving an early warning elimination instruction sent by the product monitoring platform, wherein the early warning elimination instruction is used for representing that the fault existing in the first target network product is solved;
the method comprises the steps of sending early warning elimination information generated based on early warning elimination instructions to first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In one embodiment, the first pre-warning information, the preset correspondence and the product identifier of the second target network product are stored in a corresponding storage space of the blockchain.
In one embodiment, the first pre-warning information, the second pre-warning information, and the pre-warning cancellation information are information transmitted using a converged communication technique.
In one embodiment, the processor when executing the computer program further performs the steps of:
generating first early warning information based on the monitored fault information of the first target network product;
sending first early warning information to fault processing equipment; the first early warning information is used for enabling the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and sending the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to process.
In one embodiment, the processor when executing the computer program further performs the steps of:
if the first target network product is determined to be solved, generating an early warning elimination instruction;
sending an early warning elimination instruction to fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In one embodiment, a computer readable storage medium is provided having a computer program stored thereon, which when executed by a processor, performs the steps of:
receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on the monitored fault information of the first target network product;
determining first target equipment corresponding to a first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
sending first early warning information to first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
In one embodiment, the first pre-warning information includes at least one of a product identification and fault content of the first target network product; the fault content comprises at least one of description information of the fault, an influence range of the fault, occurrence time of the fault, fault level of the fault, fault processing state of the fault and expected solution time.
In one embodiment, the computer program when executed by the processor further performs the steps of:
if the fault information is information monitored by the product monitoring equipment after the first target network product is affected by the second target network product, receiving a product identifier of the second target network product sent by the target equipment;
Determining a second target device corresponding to the second target network product based on the product identifier of the second target network product and a preset corresponding relation;
updating the first early warning information to obtain second early warning information; the second early warning information comprises at least one of product identification and fault content of a second target network product;
and sending second early warning information to the second target equipment.
In one embodiment, the computer program when executed by the processor further performs the steps of:
if the fault information is information monitored by the product monitoring equipment when the first target network product has a fault, receiving an early warning elimination instruction sent by the product monitoring platform, wherein the early warning elimination instruction is used for representing that the fault existing in the first target network product is solved;
the method comprises the steps of sending early warning elimination information generated based on early warning elimination instructions to first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In one embodiment, the first pre-warning information, the preset correspondence and the product identifier of the second target network product are stored in a corresponding storage space of the blockchain.
In one embodiment, the first early warning information, the second early warning information, and the early warning cancellation information are information transmitted using a converged communication technology.
In one embodiment, the computer program when executed by the processor further performs the steps of:
generating first early warning information based on the monitored fault information of the first target network product;
sending first early warning information to fault processing equipment; the first early warning information is used for enabling the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and sending the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to process.
In one embodiment, the computer program when executed by the processor further performs the steps of:
if the first target network product is determined to be solved, generating an early warning elimination instruction;
sending an early warning elimination instruction to fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In one embodiment, a computer program product is provided comprising a computer program which, when executed by a processor, performs the steps of:
Receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on the monitored fault information of the first target network product;
determining first target equipment corresponding to a first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
sending first early warning information to first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
In one embodiment, the first pre-warning information includes at least one of a product identification and fault content of the first target network product; the fault content comprises at least one of description information of the fault, an influence range of the fault, occurrence time of the fault, fault level of the fault, fault processing state of the fault and expected solution time.
In one embodiment, the computer program when executed by the processor further performs the steps of:
if the fault information is information monitored by the product monitoring equipment after the first target network product is affected by the second target network product, receiving a product identifier of the second target network product sent by the target equipment;
Determining a second target device corresponding to the second target network product based on the product identifier of the second target network product and a preset corresponding relation;
updating the first early warning information to obtain second early warning information; the second early warning information comprises at least one of product identification and fault content of a second target network product;
and sending second early warning information to the second target equipment.
In one embodiment, the computer program when executed by the processor further performs the steps of:
if the fault information is information monitored by the product monitoring equipment when the first target network product has a fault, receiving an early warning elimination instruction sent by the product monitoring platform, wherein the early warning elimination instruction is used for representing that the fault existing in the first target network product is solved;
the method comprises the steps of sending early warning elimination information generated based on early warning elimination instructions to first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
In one embodiment, the first pre-warning information, the preset correspondence and the product identifier of the second target network product are stored in a corresponding storage space of the blockchain.
In one embodiment, the first pre-warning information, the second pre-warning information, and the pre-warning cancellation information are information transmitted using a converged communication technique.
In one embodiment, the computer program when executed by the processor further performs the steps of:
generating first early warning information based on the monitored fault information of the first target network product;
sending first early warning information to fault processing equipment; the first early warning information is used for enabling the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and sending the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying a fault corresponding to the fault information to process.
In one embodiment, the computer program when executed by the processor further performs the steps of:
if the first target network product is determined to be solved, generating an early warning elimination instruction;
sending an early warning elimination instruction to fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
The user information (including but not limited to user equipment information, user personal information, etc.) and the data (including but not limited to data for analysis, stored data, presented data, etc.) related to the present application are information and data authorized by the user or sufficiently authorized by each party.
Those skilled in the art will appreciate that implementing all or part of the above described methods may be accomplished by way of a computer program stored on a non-transitory computer readable storage medium, which when executed, may comprise the steps of the embodiments of the methods described above. Any reference to memory, database, or other medium used in embodiments provided herein may include at least one of non-volatile and volatile memory. The nonvolatile Memory may include Read-Only Memory (ROM), magnetic tape, floppy disk, flash Memory, optical Memory, high density embedded nonvolatile Memory, resistive random access Memory (ReRAM), magnetic random access Memory (Magnetoresistive Random Access Memory, MRAM), ferroelectric Memory (Ferroelectric Random Access Memory, FRAM), phase change Memory (Phase Change Memory, PCM), graphene Memory, and the like. Volatile memory can include random access memory (Random Access Memory, RAM) or external cache memory, and the like. By way of illustration, and not limitation, RAM can be in the form of a variety of forms, such as static random access memory (Static Random Access Memory, SRAM) or dynamic random access memory (Dynamic Random Access Memory, DRAM), and the like. The databases referred to in the embodiments provided herein may include at least one of a relational database and a non-relational database. The non-relational database may include, but is not limited to, a blockchain-based distributed database, and the like. The processor referred to in the embodiments provided in the present application may be a general-purpose processor, a central processing unit, a graphics processor, a digital signal processor, a programmable logic unit, a data processing logic unit based on quantum computing, or the like, but is not limited thereto.
The technical features of the above embodiments may be arbitrarily combined, and all possible combinations of the technical features in the above embodiments are not described for brevity of description, however, as long as there is no contradiction between the combinations of the technical features, they should be considered as the scope of the description.
The foregoing examples illustrate only a few embodiments of the application and are described in detail herein without thereby limiting the scope of the application. It should be noted that it will be apparent to those skilled in the art that several variations and modifications can be made without departing from the spirit of the application, which are all within the scope of the application. Accordingly, the scope of the application should be assessed as that of the appended claims.
Claims (12)
1. The method for processing the early warning information is characterized by comprising the following steps:
receiving first early warning information sent by product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on monitored fault information of a first target network product;
determining first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
Sending the first early warning information to the first target equipment; the first early warning information is used for notifying a fault corresponding to the fault information to be processed.
2. The method of claim 1, wherein the first pre-warning information includes at least one of a product identification and fault content of the first target network product; the fault content comprises at least one of description information of a fault, an influence range of the fault, occurrence time of the fault, fault level of the fault, fault processing state of the fault and expected solution duration.
3. The method according to claim 1 or 2, characterized in that the method further comprises:
if the fault information is information monitored by the product monitoring equipment after the first target network product is affected by the second target network product, receiving a product identifier of the second target network product sent by the first target equipment;
determining second target equipment corresponding to the second target network product based on the product identifier of the second target network product and a preset corresponding relation;
updating the first early warning information to obtain second early warning information; the second early warning information comprises at least one of product identification and fault content of the second target network product;
And sending second early warning information to the second target equipment.
4. A method according to claim 3, characterized in that the method further comprises:
if the fault information is information monitored by the product monitoring equipment when the first target network product has a fault, receiving an early warning elimination instruction sent by the product monitoring platform, wherein the early warning elimination instruction is used for representing that the fault existing in the first target network product is solved;
transmitting early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
5. The method of claim 3, wherein the first pre-warning information, the preset correspondence, and the product identification of the second target network product are stored in corresponding storage spaces of a blockchain.
6. The method of claim 4, wherein the first pre-warning information, the second pre-warning information, and the pre-warning cancellation information are information transmitted using a converged communication technique.
7. The method for processing the early warning information is characterized by comprising the following steps:
generating first early warning information based on the monitored fault information of the first target network product;
The first early warning information is sent to fault processing equipment; the first early warning information is used for the fault processing equipment to determine first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation, and send the first early warning information to the first target equipment; the preset corresponding relation comprises a corresponding relation between the network product and the equipment, and the first early warning information is used for notifying the processing of the fault corresponding to the fault information.
8. The method of claim 7, wherein the method further comprises:
if the first target network product is determined to be solved, generating an early warning elimination instruction;
sending the early warning elimination instruction to the fault processing equipment; the early warning elimination instruction is used for indicating the fault processing equipment to send early warning elimination information generated based on the early warning elimination instruction to the first target equipment; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved.
9. An early warning information processing apparatus, characterized in that the apparatus comprises:
the first receiving module is used for receiving first early warning information sent by the product monitoring equipment; the first early warning information is information generated by the product monitoring equipment based on monitored fault information of a first target network product;
The first determining module is used for determining first target equipment corresponding to the first target network product based on the first early warning information and a preset corresponding relation; the preset corresponding relation comprises a corresponding relation between the network product and the equipment;
the first sending module is used for sending the first early warning information to the first target equipment; the first early warning information is used for indicating the first target equipment to send the early warning elimination information; the early warning elimination information is used for prompting that the fault existing in the first target network product is solved and used for informing that the fault corresponding to the fault information is processed.
10. A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor implements the steps of the method of any one of claims 1 to 8 when the computer program is executed.
11. A computer readable storage medium, on which a computer program is stored, characterized in that the computer program, when being executed by a processor, implements the steps of the method of any of claims 1 to 8.
12. A computer program product comprising a computer program, characterized in that the computer program, when executed by a processor, implements the steps of the method of any one of claims 1 to 8.
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