CN116756507A - Operation and maintenance management method, device, equipment and machine-readable storage medium - Google Patents
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- 238000012423 maintenance Methods 0.000 title claims abstract description 97
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Abstract
The present disclosure provides an operation and maintenance management method, apparatus, device and machine-readable storage medium, the method comprising: receiving and storing log information uploaded by a service server; triggering a log monitoring analysis service of an operation and maintenance management server in a preset mode according to the type of the log information; and sending the associated log information to the operation and maintenance management server in response to the log monitoring analysis service associated access signaling of the operation and maintenance management server. According to the technical scheme, the operation and maintenance storage server is arranged in the server system networking, the log files of each service server are uniformly stored and managed, the limitation of the storage space in the service server is avoided, any more log data can be recorded for analysis, various log data including BMC log information can be conveniently obtained when the service server has a main board fault, meanwhile, a storage module in the server BMC can be omitted, and the cost is reduced.
Description
Technical Field
The present disclosure relates to the field of communications technologies, and in particular, to an operation and maintenance management method, an apparatus, a device, and a machine-readable storage medium.
Background
The server device is used as an important device in enterprise IT digital activities, and carries user operation data thereon, so that the device needs to be ensured to be capable of providing service for 7×24 hours continuously. As business demands grow, DC construction has emerged across the country. Server devices in a machine room are hundreds of thousands, even parts of cloud providers, and the scale of the operated servers reaches a million level, which presents new challenges for operation and maintenance management. In addition, due to the development of industry and the gradual reduction of server technical thresholds, the number of server models in one machine room is large, the number of suppliers is large, and the sources of various parts on the server model are diversified, so that the difficulty of operation and maintenance management is further increased.
The two operation and maintenance problems of the current firmware management and monitoring diagnosis are more prominent, for example, the firmware needs to be uploaded to the equipment to maintain the equipment firmware, but the realization modes of various factories are different, and the service is not influenced when the firmware is upgraded, so that the success rate of one-time upgrade is low; server operation data and diagnostic logs need to be stored inside the server, but are often limited by space inside the server, are difficult to record excessive data, and are not easily available in case of a motherboard failure.
Disclosure of Invention
In view of the above, the present disclosure provides an operation and maintenance management method and apparatus, an electronic device, and a machine-readable storage medium, so as to solve the problem of high difficulty in log operation and maintenance.
The technical scheme is as follows:
the present disclosure provides an operation and maintenance management method, applied to an operation and maintenance storage server of a server system, where the server system further includes an operation and maintenance management server and a service server, and the method includes: receiving and storing log information uploaded by a service server; triggering a log monitoring analysis service of an operation and maintenance management server in a preset mode according to the type of the log information; and sending the associated log information to the operation and maintenance management server in response to the log monitoring analysis service associated access signaling of the operation and maintenance management server.
As a technical solution, the receiving and storing the log information uploaded by the service server includes: and receiving and storing the log information uploaded by the service server, wherein the log information uploaded by the service server is not stored locally on the service server.
As a technical scheme, receiving a firmware file issued by an operation and maintenance management server and storing the firmware file into a specific directory; receiving a firmware file access request of a service server with an association relation with the specific directory; and transmitting an associated firmware file to the service server in response to the access request, wherein the firmware file is used for enabling the service server to change effective firmware according to the firmware file.
As a technical scheme, responding to an authorization signaling of an operation and maintenance management server, and receiving an interaction request of a nano-tube device associated with the authorization signaling; the interaction request of the nano-tube device associated with the authorization signaling comprises the steps of receiving and storing a specific file sent by the nano-tube device and/or sending specific log information to the nano-tube device.
The present disclosure also provides an operation and maintenance management device, which is applied to an operation and maintenance storage server of a server system, where the server system further includes an operation and maintenance management server and a service server, and the device includes: the first module is used for receiving and storing log information uploaded by the service server; the second module is used for triggering the log monitoring analysis service of the operation and maintenance management server in a preset mode according to the type of the log information; and the third module is used for responding to the log monitoring analysis business associated access signaling of the operation and maintenance management server and sending the associated log information to the operation and maintenance management server.
As a technical solution, the receiving and storing the log information uploaded by the service server includes: and receiving and storing the log information uploaded by the service server, wherein the log information uploaded by the service server is not stored locally on the service server.
As a technical scheme, the first module is also used for receiving the firmware file issued by the operation and maintenance management server and storing the firmware file into a specific directory; the second module is also used for receiving a firmware file access request of a service server with an association relation with the specific directory; the third module is further configured to transmit, in response to the access request, an associated firmware file to the service server, the firmware file being configured to cause the service server to validate the firmware according to the firmware file modification.
As a technical scheme, responding to an authorization signaling of an operation and maintenance management server through a first module, a second module and a third module, and receiving an interaction request of a nanotube device associated with the authorization signaling; the interaction request of the nano-tube device associated with the authorization signaling comprises the steps of receiving and storing a specific file sent by the nano-tube device and/or sending specific log information to the nano-tube device.
The present disclosure also provides an electronic device comprising a processor and a machine-readable storage medium storing machine-executable instructions executable by the processor, the processor executing the machine-executable instructions to implement the aforementioned operation and maintenance management method.
The present disclosure also provides a machine-readable storage medium storing machine-executable instructions that, when invoked and executed by a processor, cause the processor to implement the aforementioned operation and maintenance management method.
The technical scheme provided by the disclosure at least brings the following beneficial effects:
the operation and maintenance storage server is arranged in the server system networking, the log files of each service server are uniformly stored and managed, the limitation of the storage space in the service server is avoided, any more log data can be recorded for analysis, various log data including BMC log information can be conveniently obtained when the service server has a main board fault, meanwhile, the storage module in the server BMC can be omitted, and the cost is reduced.
Drawings
In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the drawings that are required to be used in the embodiments of the present disclosure or the description of the prior art will be briefly described below, and it is apparent that the drawings in the following description are only some embodiments described in the present disclosure, and other drawings may also be obtained according to these drawings of the embodiments of the present disclosure to those skilled in the art.
FIG. 1 is a flow chart of an operation and maintenance management method in one embodiment of the present disclosure;
FIG. 2 is a block diagram of an operation and maintenance management device in one embodiment of the present disclosure;
fig. 3 is a hardware configuration diagram of an electronic device in one embodiment of the present disclosure.
Reference numerals: a first module 21, a second module 22, a third module 23.
Detailed Description
The terminology used in the embodiments of the disclosure is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. As used in this disclosure and the claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to any or all possible combinations including one or more of the associated listed items.
It should be understood that although the terms first, second, third, etc. may be used in the embodiments of the present disclosure to describe various information, these information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, first information may also be referred to as second information, and similarly, second information may also be referred to as first information, without departing from the scope of the present disclosure. Depending on the context, furthermore, the word "if" used may be interpreted as "at … …" or "at … …" or "in response to a determination".
The present disclosure provides an operation and maintenance management method, an operation and maintenance management device, an electronic device, and a machine-readable storage medium, so as to at least improve one of the above technical problems.
The specific technical scheme is as follows.
In one embodiment, the present disclosure provides an operation and maintenance management method applied to an operation and maintenance storage server of a server system, where the server system further includes an operation and maintenance management server and a service server, the method includes: receiving and storing log information uploaded by a service server; triggering a log monitoring analysis service of an operation and maintenance management server in a preset mode according to the type of the log information; and sending the associated log information to the operation and maintenance management server in response to the log monitoring analysis service associated access signaling of the operation and maintenance management server.
Specifically, as shown in fig. 1, the method comprises the following steps:
step S11, receiving and storing the log information uploaded by the service server;
step S12, triggering a log monitoring analysis service of an operation and maintenance management server in a preset mode according to the type of the log information;
and step S13, in response to the log monitoring analysis business associated access signaling of the operation and maintenance management server, the associated log information is sent to the operation and maintenance management server.
The preset triggering mode comprises passive triggering, such as triggering log monitoring analysis service by an operation and maintenance management server according to own plan, period and time point, and active triggering, such as reporting and triggering log monitoring analysis service to the operation and maintenance management server after the operation and maintenance storage server receives log information of a specific type and/or after specific conditions are met, wherein the log information of the specific type is in fault, downtime and the like, and the specific conditions are that the number in a time period reaches a threshold value, the number in the time period is smaller than the threshold value and the like.
The operation and maintenance storage server is arranged in the server system networking, the log files of each service server are uniformly stored and managed, the limitation of the storage space in the service server is avoided, any more log data can be recorded for analysis, various log data including BMC log information can be conveniently obtained when the service server has a main board fault, meanwhile, the storage module in the server BMC can be omitted, and the cost is reduced.
In one embodiment, the receiving and storing the log information uploaded by the service server includes: and receiving and storing the log information uploaded by the service server, wherein the log information uploaded by the service server is not stored locally on the service server.
I.e. the service server no longer stores its own log information, and the service server does not configure the BMC storage module.
In one embodiment, a firmware file issued by an operation and maintenance management server is received and stored in a specific directory; receiving a firmware file access request of a service server with an association relation with the specific directory; and transmitting an associated firmware file to the service server in response to the access request, wherein the firmware file is used for enabling the service server to change effective firmware according to the firmware file.
The firmware files can comprise firmware upgrade files, upgrade configuration files and the like, different service servers can be associated to the same specific catalogue or different specific catalogues, the service servers acquire the firmware files stored in the specific catalogues associated with the service servers and process the firmware files correspondingly, the operation and maintenance management server at least has an association relation between the firmware files and the service servers, and the operation and maintenance storage server at least has an association relation between the specific catalogues and the service servers or an association relation between the firmware files and the specific catalogues.
In one embodiment, in response to authorization signaling of the operation and maintenance management server, receiving an interaction request of a nano-tube device associated with the authorization signaling; the interaction request of the nano-tube device associated with the authorization signaling comprises the steps of receiving and storing a specific file sent by the nano-tube device and/or sending specific log information to the nano-tube device.
The specific file may be a firmware file, a configuration file and the like which are stored in a specific directory and are authorized to be sent by the nano-tube device, and the specific log information may be log information which is authorized to be allowed to be acquired by the nano-tube device, including log information corresponding to a business server which is authorized to allow the nano-tube and/or log information of a specified type which is authorized to be allowed to be acquired.
In one embodiment, the storage medium in the service server BMC is not configured, the on-board diagnosis configuration single board of the service server equipment is not configured, the operation and maintenance storage server which interacts with the service server through the network and stores the firmware is configured, the operations of unified log collection, unified firmware deployment, unified diagnosis program deployment and the like are completed, the operation and maintenance system can directly face the service to issue configuration and data to the layer, each server actively acquires the data from the layer, the operations of server configuration, firmware upgrading and the like are completed, meanwhile, each server can actively upload operation data to the layer, and the operation and maintenance system can asynchronously perform log monitoring analysis operation.
The service server is in operation, according to the configuration strategy of the operation and maintenance storage server, the firmware information is obtained through the operation and maintenance storage server, the firmware is updated, the operation data of the service server is uploaded to the operation and maintenance storage server, the uploading mode is configurable, the configuration interface can be used for providing access channels and access capacity control of the operation and maintenance storage server, the operation and maintenance storage server is provided with a mail notification mechanism, mail notification can be carried out when faults occur and key events occur, the inspection results can be transmitted regularly, the operation and maintenance management server is provided with an operation data analysis tool, the offline analysis of the uniformly recorded firmware and logs can be completed, and the functions originally realized through the on-board diagnosis configuration of the service server are realized through a network loading mode without depending on the operation of the service server.
Specifically, a storage server with uploading and downloading functions is set as an operation and maintenance storage server, which can be https service, ftp service, nfs service, cifs service, ssh login service (with scp capability), and configuration information for a service server, including a firmware storage path on the operation and maintenance storage server, a firmware upgrading strategy, an operation data storage path on the operation and maintenance storage server, an operation data updating mode (such as uploading according to the increment of days, uploading when a fault, remote writing), and a notification mechanism of a key event or a fault event.
The BMC system in the service server detects the file of the firmware area (the specific catalog on the operation and maintenance storage server) according to the firmware updating strategy, acquires the updated drive, triggers the updating operation, and feeds the updated result back to the user (also can be snmp, ipmi and the like) through mail. The service server loads the running data storage path, can upload the log according to a preset strategy or a periodical or event-triggered mode, and can also directly and remotely store the log file (the mode of directly writing in real time depending on the capacity of a file storage system associated with the operation and maintenance storage server, such as cifs).
If remote nanotube operation is needed, the nanotube device can be authorized, and the operation and maintenance management server is authorized to the corresponding nanotube device. Because the data are all non-user data, and the authority control can be carried out on the nanotube equipment on the operation and maintenance storage server, the isolation of the service server which is actually operated inside is realized, and the requirement on safety management can be effectively met.
When the firmware is updated, the nanotube device timely updates the firmware to the operation and maintenance storage server of the nanotube. After the authorization is obtained, the firmware update flow is similar to the above, and will not be described again.
The nano-tube equipment regularly monitors the operation data of each service server equipment, performs inspection operation and fault diagnosis operation on the equipment, and performs fault inspection suggestion and even further maintenance operation (such as spare part dispatch, remote positioning support and the like) according to inspection results and fault diagnosis operation results.
In one embodiment, the present disclosure also provides an operation and maintenance management apparatus, as shown in fig. 2, applied to an operation and maintenance storage server of a server system, where the server system further includes an operation and maintenance management server and a service server, and the apparatus includes: a first module 21, configured to receive and store log information uploaded by the service server; a second module 22, configured to trigger, according to the type of the log information, a log monitoring analysis service of the operation and maintenance management server in a preset manner; and a third module 23, configured to send the associated log information to the operation and maintenance management server in response to the log monitoring analysis service associated access signaling of the operation and maintenance management server.
In one embodiment, the receiving and storing the log information uploaded by the service server includes: and receiving and storing the log information uploaded by the service server, wherein the log information uploaded by the service server is not stored locally on the service server.
In one embodiment, the first module is further configured to receive a firmware file issued by the operation and maintenance management server, and store the firmware file in a specific directory; the second module is also used for receiving a firmware file access request of a service server with an association relation with the specific directory; the third module is further configured to transmit, in response to the access request, an associated firmware file to the service server, the firmware file being configured to cause the service server to validate the firmware according to the firmware file modification.
In one implementation mode, responding to the authorization signaling of the operation and maintenance management server through a first module, a second module and a third module, and receiving an interaction request of the nanotube device associated with the authorization signaling; the interaction request of the nano-tube device associated with the authorization signaling comprises the steps of receiving and storing a specific file sent by the nano-tube device and/or sending specific log information to the nano-tube device.
The device embodiments are the same as or similar to the corresponding method embodiments and are not described in detail herein.
In one embodiment, the present disclosure provides an electronic device including a processor and a machine-readable storage medium storing machine-executable instructions executable by the processor, the processor executing the machine-executable instructions to implement the foregoing operation and maintenance management method, and from a hardware level, a schematic diagram of a hardware architecture may be shown in fig. 3.
In one embodiment, the present disclosure provides a machine-readable storage medium storing machine-executable instructions that, when invoked and executed by a processor, cause the processor to implement the aforementioned operation and maintenance management method.
Here, a machine-readable storage medium may be any electronic, magnetic, optical, or other physical storage device that may contain or store information, such as executable instructions, data, or the like. For example, a machine-readable storage medium may be: RAM (Radom Access Memory, random access memory), volatile memory, non-volatile memory, flash memory, a storage drive (e.g., hard drive), a solid state drive, any type of storage disk (e.g., optical disk, dvd, etc.), or a similar storage medium, or a combination thereof.
The system, apparatus, module or unit set forth in the above embodiments may be implemented in particular by a computer chip or entity, or by a product having a certain function. A typical implementation device is a computer, which may be in the form of a personal computer, laptop computer, cellular telephone, camera phone, smart phone, personal digital assistant, media player, navigation device, email device, game console, tablet computer, wearable device, or a combination of any of these devices.
For convenience of description, the above devices are described as being functionally divided into various units, respectively. Of course, the functions of the various elements may be implemented in the same one or more software and/or hardware when implementing the present disclosure.
It will be apparent to those skilled in the art that embodiments of the present disclosure may be provided as a method, system, or computer program product. Accordingly, the present disclosure may take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present disclosure may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.
The present disclosure is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the disclosure. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
Moreover, these computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It will be appreciated by those skilled in the art that embodiments of the present disclosure may be provided as a method, system, or computer program product. Accordingly, the present disclosure may take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present disclosure may take the form of a computer program product embodied on one or more computer-usable storage media (which may include, but are not limited to, disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.
The foregoing is merely an embodiment of the present disclosure and is not intended to limit the present disclosure. Various modifications and variations of this disclosure will be apparent to those skilled in the art. Any modifications, equivalent substitutions, improvements, or the like, which are within the spirit and principles of the present disclosure, are intended to be included within the scope of the claims of the present disclosure.
Claims (10)
1. An operation and maintenance management method, characterized by being applied to an operation and maintenance storage server of a server system, the server system further comprising an operation and maintenance management server and a service server, the method comprising:
receiving and storing log information uploaded by a service server;
triggering a log monitoring analysis service of an operation and maintenance management server in a preset mode according to the type of the log information;
and sending the associated log information to the operation and maintenance management server in response to the log monitoring analysis service associated access signaling of the operation and maintenance management server.
2. The method of claim 1, wherein receiving and storing log information uploaded by a service server comprises:
and receiving and storing the log information uploaded by the service server, wherein the log information uploaded by the service server is not stored locally on the service server.
3. The method of claim 1, wherein the step of determining the position of the substrate comprises,
receiving a firmware file issued by an operation and maintenance management server and storing the firmware file into a specific directory;
receiving a firmware file access request of a service server with an association relation with the specific directory;
and transmitting an associated firmware file to the service server in response to the access request, wherein the firmware file is used for enabling the service server to change effective firmware according to the firmware file.
4. The method of claim 1, wherein the step of determining the position of the substrate comprises,
responding to the authorization signaling of the operation and maintenance management server, and receiving an interaction request of the nano-tube equipment associated with the authorization signaling;
the interaction request of the nano-tube device associated with the authorization signaling comprises the steps of receiving and storing a specific file sent by the nano-tube device and/or sending specific log information to the nano-tube device.
5. An operation and maintenance management device, characterized by an operation and maintenance storage server applied to a server system, the server system further comprising an operation and maintenance management server and a service server, the device comprising:
the first module is used for receiving and storing log information uploaded by the service server;
the second module is used for triggering the log monitoring analysis service of the operation and maintenance management server in a preset mode according to the type of the log information;
and the third module is used for responding to the log monitoring analysis business associated access signaling of the operation and maintenance management server and sending the associated log information to the operation and maintenance management server.
6. The apparatus of claim 5, wherein said receiving and storing log information uploaded by a service server comprises:
and receiving and storing the log information uploaded by the service server, wherein the log information uploaded by the service server is not stored locally on the service server.
7. The apparatus of claim 5, wherein the device comprises a plurality of sensors,
the first module is also used for receiving the firmware file issued by the operation and maintenance management server and storing the firmware file into a specific catalog;
the second module is also used for receiving a firmware file access request of a service server with an association relation with the specific directory;
the third module is further configured to transmit, in response to the access request, an associated firmware file to the service server, the firmware file being configured to cause the service server to validate the firmware according to the firmware file modification.
8. The apparatus of claim 5, wherein the device comprises a plurality of sensors,
responding to the authorization signaling of the operation and maintenance management server through the first module, the second module and the third module, and receiving an interaction request of the nano-tube equipment associated with the authorization signaling;
the interaction request of the nano-tube device associated with the authorization signaling comprises the steps of receiving and storing a specific file sent by the nano-tube device and/or sending specific log information to the nano-tube device.
9. An electronic device, comprising: a processor and a machine-readable storage medium storing machine-executable instructions executable by the processor to perform the method of any one of claims 1-4.
10. A machine-readable storage medium storing machine-executable instructions which, when invoked and executed by a processor, cause the processor to implement the method of any one of claims 1-4.
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| CN202310721143.0A CN116756507A (en) | 2023-06-16 | 2023-06-16 | Operation and maintenance management method, device, equipment and machine-readable storage medium |
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| CN202310721143.0A CN116756507A (en) | 2023-06-16 | 2023-06-16 | Operation and maintenance management method, device, equipment and machine-readable storage medium |
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