CN116743603A - Safe operation and maintenance method and system for private cloud platform information system - Google Patents
Safe operation and maintenance method and system for private cloud platform information system Download PDFInfo
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- CN116743603A CN116743603A CN202311027277.9A CN202311027277A CN116743603A CN 116743603 A CN116743603 A CN 116743603A CN 202311027277 A CN202311027277 A CN 202311027277A CN 116743603 A CN116743603 A CN 116743603A
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- 238000012423 maintenance Methods 0.000 title claims abstract description 362
- 238000000034 method Methods 0.000 title claims abstract description 30
- 238000012544 monitoring process Methods 0.000 claims abstract description 37
- 238000012216 screening Methods 0.000 claims description 8
- 238000010586 diagram Methods 0.000 description 4
- 230000005856 abnormality Effects 0.000 description 2
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- 238000007726 management method Methods 0.000 description 2
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- 230000001360 synchronised effect Effects 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000004590 computer program Methods 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0677—Localisation of faults
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- H04L67/10—Protocols in which an application is distributed across nodes in the network
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Abstract
The application is applicable to the technical field of safe operation and maintenance, and provides a safe operation and maintenance method and system for a private cloud platform information system, wherein the method comprises the following steps: recording the historical operation and maintenance operation, and recording corresponding historical operation and maintenance problem information; monitoring a private cloud platform information system, and integrating all the monitored operation and maintenance problems to form current operation and maintenance problem information when the operation and maintenance problems are monitored; matching the current operation and maintenance problem information with the history operation and maintenance problem information, and calling the history operation and maintenance operation determined by the matching; executing historical operation and maintenance operation, and after the execution is completed, performing secondary monitoring, and when the existence of the residual operation and maintenance problems is monitored, sending the residual operation and maintenance problems to an engineer end; and receiving the artificial operation and maintenance operation performed by the engineer, monitoring the artificial operation and maintenance operation, and sending the artificial operation and maintenance operation to the other engineer end in real time. The application can monitor the manual operation and maintenance operation, and avoid the safety problem caused by subjectivity of one person.
Description
Technical Field
The application relates to the technical field of safe operation and maintenance, in particular to a safe operation and maintenance method and system for a private cloud platform information system.
Background
The cloud platform is an important bottom platform in the operation and maintenance infrastructure, a cloud platform manager needs to improve working efficiency by using an automatic operation and maintenance tool, practice such as operation and maintenance standardization, automation, flow optimization and the like of the cloud platform is conducted, stability of the cloud platform is guaranteed, and operation and maintenance cost of the cloud platform is reduced. The cloud platform automatic operation and maintenance tool comprises a cloud platform service management tool, a monitoring tool and the like, can monitor the running state of the cloud platform, the resource allocation and other information in real time, and can give a fault alarm to engineers if abnormality occurs. The engineer can process the fault alarm information after receiving the fault alarm information. The whole operation and maintenance operation is dominated by engineers, namely, the artificial subjective factors are strong, potential security threats can be left behind when the operation and maintenance operation is improper, and secret leakage can occur in the operation and maintenance process. Therefore, there is a need to provide a method and a system for secure operation and maintenance of a private cloud platform information system, which aims to solve the above problems.
Disclosure of Invention
Aiming at the defects existing in the prior art, the application aims to provide a safe operation and maintenance method and system for a private cloud platform information system, so as to solve the problems existing in the background art.
The application is realized in such a way, and the method for safely operating and maintaining the private cloud platform information system comprises the following steps:
recording the historical operation and maintenance operation, and simultaneously recording corresponding historical operation and maintenance problem information;
the private cloud platform information system is monitored in real time, and when the operation and maintenance problems are monitored, all the monitored operation and maintenance problems are integrated to form current operation and maintenance problem information;
matching the current operation and maintenance problem information with the history operation and maintenance problem information, and calling the history operation and maintenance operation determined by the matching;
automatically executing the historical operation and maintenance operation, and after the execution is completed, performing secondary monitoring, and when the existence of the residual operation and maintenance problems is monitored, sending the residual operation and maintenance problems to an engineer end;
and receiving the man-made operation and maintenance operation performed by the engineer, monitoring and recording the man-made operation and maintenance operation in real time, transmitting the man-made operation and maintenance operation to the other engineer end in real time, and generating an alarm signal when the potential safety hazard information of the other engineer end is received.
As a further scheme of the application: the step of matching the current operation and maintenance problem information with the history operation and maintenance problem information and calling the history operation and maintenance operation determined by the matching specifically comprises the following steps:
matching the current operation and maintenance problem information with the historical operation and maintenance problem information, screening out the historical operation and maintenance problem information meeting the conditions, wherein the historical operation and maintenance problem information meeting the conditions belongs to a subset of the current operation and maintenance problem information;
combining the screened historical operation and maintenance problem information to obtain a union set, reserving the union set closest to the current operation and maintenance problem information, determining the historical operation and maintenance operation corresponding to the closest union set, and calling the determined historical operation and maintenance operation.
As a further scheme of the application: the step of monitoring and recording the artificial operation and maintenance operation in real time and transmitting the implementation of the artificial operation and maintenance operation to the other engineer end specifically comprises the following steps:
real-time monitoring and recording are carried out on the artificial operation and maintenance operation, and meanwhile, feedback information generated by the private cloud platform information system after the artificial operation and maintenance operation is recorded;
and (5) anonymously and randomly transmitting the remaining operation and maintenance problems, the man-made operation and the feedback information to another engineer terminal.
As a further scheme of the application: the method further comprises the steps of: and after the artificial operation and maintenance operation is completed, updating all the historical operation and maintenance operations.
As a further scheme of the application: the step of updating all the historical operation and maintenance operations specifically comprises the following steps:
binding the artificial operation and maintenance operation with the residual operation and maintenance problems to generate a piece of historical operation and maintenance operation and historical operation and maintenance problem information;
combining the artificial operation and maintenance operation with the called historical operation and maintenance operation to obtain a mixed operation and maintenance operation;
and binding the mixed operation and the current operation and maintenance problem information to generate a piece of historical operation and maintenance operation and historical operation and maintenance problem information.
Another object of the present application is to provide a secure operation and maintenance system for a private cloud platform information system, the system comprising:
the historical operation and maintenance operation recording module is used for recording the historical operation and maintenance operation and recording corresponding historical operation and maintenance problem information;
the operation and maintenance problem monitoring module is used for monitoring the private cloud platform information system in real time, and integrating all the monitored operation and maintenance problems to form current operation and maintenance problem information when the operation and maintenance problems are monitored;
the historical operation and maintenance operation calling module is used for matching the current operation and maintenance problem information with the historical operation and maintenance problem information and calling the historical operation and maintenance operation determined by the matching;
the operation and maintenance operation automatic execution module is used for automatically executing the historical operation and maintenance operation, carrying out secondary monitoring after the execution is completed, and sending the residual operation and maintenance problems to an engineer terminal when the residual operation and maintenance problems are monitored;
the operation and maintenance operation manual execution module is used for receiving the manual operation and maintenance operation performed by an engineer, monitoring and recording the manual operation and maintenance operation in real time, transmitting the manual operation and maintenance operation implementation to another engineer end, and generating an alarm signal when the potential safety hazard information of the other engineer end is received.
As a further scheme of the application: the historical operation and maintenance operation calling module comprises:
the historical operation and maintenance operation screening unit is used for matching the current operation and maintenance problem information with the historical operation and maintenance problem information, screening out the historical operation and maintenance problem information meeting the conditions, wherein the historical operation and maintenance problem information meeting the conditions belongs to a subset of the current operation and maintenance problem information;
the historical operation and maintenance operation calling unit is used for mutually combining and calculating the union sets of the screened historical operation and maintenance problem information, reserving the union set closest to the current operation and maintenance problem information, determining the historical operation and maintenance operation corresponding to the closest union set, and calling the determined historical operation and maintenance operation.
As a further scheme of the application: the operation and maintenance operation artificial execution module comprises:
the system comprises a personal operation and maintenance operation monitoring unit, a personal cloud platform information system and a personal cloud platform information system, wherein the personal operation and maintenance operation monitoring unit is used for monitoring and recording personal operation and maintenance operation in real time and recording feedback information generated by the personal cloud platform information system after the personal operation and maintenance operation;
and the information sending unit is used for anonymously and randomly sending the residual operation and maintenance problems, the artificial operation and maintenance operations and the feedback information to the other engineer side.
As a further scheme of the application: the system also comprises a history operation updating module, and when the manual operation is completed, the history operation updating module updates all the history operation.
As a further scheme of the application: the history operation updating module comprises:
the first operation and maintenance operation updating unit is used for binding the artificial operation and maintenance operation with the residual operation and maintenance problems to generate a piece of historical operation and maintenance problem information;
the mixed operation and maintenance operation determining unit is used for combining the artificial operation and maintenance operation with the called historical operation and maintenance operation to obtain mixed operation and maintenance operation;
and the second operation and maintenance operation updating unit is used for binding the mixed operation and maintenance operation with the current operation and maintenance problem information to generate a piece of historical operation and maintenance problem information.
Compared with the prior art, the application has the beneficial effects that:
the application firstly automatically executes historical operation and maintenance operation, reduces the man-made subjectivity, carries out secondary monitoring after the execution is finished, and when the residual operation and maintenance problems are monitored, sends the residual operation and maintenance problems to an engineer end, so that the engineer can carry out man-made operation and maintenance operation.
Drawings
Fig. 1 is a flowchart of a secure operation and maintenance method of a private cloud platform information system.
Fig. 2 is a flowchart of matching current operation and maintenance problem information with historical operation and maintenance problem information in a secure operation and maintenance method of a private cloud platform information system.
Fig. 3 is a flowchart of real-time monitoring and recording of human operation and maintenance operations in a secure operation and maintenance method of a private cloud platform information system.
Fig. 4 is a flowchart of updating all the historical operation and maintenance operations in the private cloud platform information system security operation and maintenance method.
Fig. 5 is a schematic structural diagram of a private cloud platform information system security operation and maintenance system.
Fig. 6 is a schematic structural diagram of a historical operation and maintenance operation calling module in the private cloud platform information system security operation and maintenance system.
Fig. 7 is a schematic structural diagram of an operation and maintenance artificial execution module in the private cloud platform information system security operation and maintenance system.
Fig. 8 is a schematic structural diagram of a history operation and maintenance operation update module in a private cloud platform information system security operation and maintenance system.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more clear, the present application will be described in further detail with reference to the accompanying drawings and specific embodiments. It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the scope of the application.
Specific implementations of the application are described in detail below in connection with specific embodiments.
As shown in fig. 1, an embodiment of the present application provides a secure operation and maintenance method for a private cloud platform information system, where the method includes the following steps:
s100, recording the historical operation and maintenance operation, and simultaneously recording corresponding historical operation and maintenance problem information;
s200, monitoring a private cloud platform information system in real time, and integrating all the monitored operation and maintenance problems to form current operation and maintenance problem information when the operation and maintenance problems are monitored;
s300, matching the current operation and maintenance problem information with the historical operation and maintenance problem information, and calling the historical operation and maintenance operation determined by the matching;
s400, automatically executing the historical operation and maintenance operation, and after the execution is completed, performing secondary monitoring, and when the existence of the residual operation and maintenance problems is monitored, sending the residual operation and maintenance problems to an engineer end; if the residual operation and maintenance problems do not exist, ending the operation and maintenance process;
s500, receiving the man-made operation and maintenance operation by an engineer, monitoring and recording the man-made operation and maintenance operation in real time, sending the man-made operation and maintenance operation to another engineer end in real time, and generating an alarm signal when the potential safety hazard information of the other engineer end is received.
It should be noted that the cloud platform automatic operation and maintenance tool includes some cloud platform service management tools, monitoring tools, etc., so that information such as an operation state and resource allocation of the cloud platform can be monitored in real time, and if abnormality occurs, a fault alarm can be given to an engineer. The engineer can process the fault alarm information after receiving the fault alarm information. The whole operation and maintenance operation is led by engineers, namely, the artificial subjective factors are strong, potential security threats can be left behind when the operation and maintenance operation is improper, and secret leakage can occur in the operation and maintenance process.
In the embodiment of the application, a large amount of historical operation and maintenance operations are collected and recorded at first, each historical operation and maintenance operation corresponds to historical operation and maintenance problem information, the historical operation and maintenance problem information comprises one or more operation and maintenance problems, the embodiment of the application monitors a private cloud platform information system in real time, when the operation and maintenance problems are monitored, all the monitored operation and maintenance problems are integrated to form current operation and maintenance problem information, then the current operation and maintenance problem information is automatically matched with all the historical operation and maintenance problems, the history operation which is determined through matching is automatically carried out, and the history operation and maintenance operation is automatically carried out.
As shown in fig. 2, as a preferred embodiment of the present application, the step of matching the current operation and maintenance problem information with the historical operation and maintenance problem information, and invoking the historical operation determined by the matching specifically includes:
s301, matching the current operation and maintenance problem information with the historical operation and maintenance problem information, screening out the historical operation and maintenance problem information meeting the conditions, wherein the historical operation and maintenance problem information meeting the conditions belongs to a subset of the current operation and maintenance problem information;
s302, combining and calculating the screened historical operation and maintenance problem information, reserving the union closest to the current operation and maintenance problem information, determining the historical operation and maintenance operation corresponding to the closest union, and calling the determined historical operation and maintenance operation.
In the embodiment of the application, in order to determine available historical operation, all the historical operation problem information needs to be initially screened, the screened historical operation problem information which is reserved belongs to a subset of the current operation problem information, the screened historical operation problem information is combined and combined with each other to obtain a union, the union closest to the current operation problem information is reserved, the closest union refers to the union, the similarity between the content of the union and the current operation problem information is the highest, preferably the union is the same, when a plurality of union with the highest similarity are used, the union with the smaller combination number of the historical operation problem information is used, for example, the current operation problem information comprises A, B, C, D and E, the first historical operation problem information comprises A, B and C, the second historical operation problem information comprises C and D, the third historical operation problem information comprises D and E, the first historical operation problem information, the second historical operation problem information and the third historical operation problem information form a first union, the first historical operation problem information and the third historical operation problem information form a second union, and the first historical operation problem information is similar to the second union, and the second historical operation problem information is 100% similar to the first union.
As shown in fig. 3, as a preferred embodiment of the present application, the steps of monitoring and recording the artificial operation in real time and sending the artificial operation implementation to another engineer side specifically include:
s501, monitoring and recording the artificial operation and maintenance operation in real time, and simultaneously recording feedback information generated by a private cloud platform information system after the artificial operation and maintenance operation;
s502, the remaining operation and maintenance problems, the artificial operation and maintenance operations and the feedback information are anonymously and randomly sent to another engineer terminal.
In the embodiment of the application, the feedback information generated by the private cloud platform information system after the artificial operation is recorded while the artificial operation is recorded, and then the residual operation and maintenance problems, the artificial operation and the feedback information are anonymously and randomly sent to the other engineer end, so that the other engineer can better conduct supervision work, and in addition, the engineer conducting supervision and the engineer conducting operation do not know who is the other party.
As shown in fig. 4, as a preferred embodiment of the present application, the method further includes: after the artificial operation and maintenance operation is completed, updating all the historical operation and maintenance operations, wherein the specific steps are as follows:
s601, binding the artificial operation and maintenance operation with the rest operation and maintenance problems to generate a piece of historical operation and maintenance problem information;
s602, combining the artificial operation and maintenance operation with the called historical operation and maintenance operation to obtain a mixed operation and maintenance operation;
s603, binding the mixed operation and the current operation and maintenance problem information to generate a piece of historical operation and maintenance operation and historical operation and maintenance problem information.
In the embodiment of the application, after each time of artificial operation is completed, two pieces of new historical operation and maintenance problem information corresponding to the historical operation are obtained, one piece is the artificial operation and maintenance problem and the other piece is the mixed operation and maintenance problem information, so that the historical operation can be continuously perfected, and the frequency of subsequent manual intervention is lower and lower.
As shown in fig. 5, the embodiment of the present application further provides a secure operation and maintenance system of a private cloud platform information system, where the system includes:
the historical operation and maintenance operation recording module 100 is used for recording the historical operation and maintenance operation and recording corresponding historical operation and maintenance problem information;
the operation and maintenance problem monitoring module 200 is configured to monitor the private cloud platform information system in real time, and integrate all the monitored operation and maintenance problems to form current operation and maintenance problem information when the operation and maintenance problems are monitored;
the historical operation and maintenance operation calling module 300 is used for matching the current operation and maintenance problem information with the historical operation and maintenance problem information and calling the historical operation and maintenance operation determined by the matching;
the operation and maintenance operation automatic execution module 400 is configured to automatically execute the historical operation and maintenance operation, perform secondary monitoring after execution, and send the remaining operation and maintenance problems to an engineer terminal when the remaining operation and maintenance problems are detected to exist;
the operation and maintenance operation artificial execution module 500 is configured to receive an artificial operation and maintenance operation performed by an engineer, monitor and record the artificial operation and maintenance operation in real time, send the implementation of the artificial operation and maintenance operation to another engineer end, and generate an alarm signal when receiving potential safety hazard information of the other engineer end.
In the embodiment of the application, a large amount of historical operation and maintenance operations are collected and recorded at first, each historical operation and maintenance operation corresponds to historical operation and maintenance problem information, the historical operation and maintenance problem information comprises one or more operation and maintenance problems, the embodiment of the application monitors a private cloud platform information system in real time, when the operation and maintenance problems are monitored, all the monitored operation and maintenance problems are integrated to form current operation and maintenance problem information, then the current operation and maintenance problem information is automatically matched with all the historical operation and maintenance problems, the history operation which is determined through matching is automatically carried out, and the history operation and maintenance operation is automatically carried out.
As shown in fig. 6, as a preferred embodiment of the present application, the historical operation and maintenance operation invoking module 300 includes:
a historical operation screening unit 301, configured to match the current operation and maintenance problem information with the historical operation and maintenance problem information, and screen out historical operation and maintenance problem information meeting the condition, where the historical operation and maintenance problem information meeting the condition belongs to a subset of the current operation and maintenance problem information;
the historical operation and maintenance operation calling unit 302 is configured to combine the screened historical operation and maintenance problem information to obtain a union, reserve the union closest to the current operation and maintenance problem information, determine the historical operation and maintenance operation corresponding to the closest union, and call the determined historical operation and maintenance operation.
As shown in fig. 7, as a preferred embodiment of the present application, the operation and maintenance artificial execution module 500 includes:
the artificial operation monitoring unit 501 is configured to monitor and record an artificial operation in real time, and record feedback information generated by a private cloud platform information system after the artificial operation;
and the information sending unit 502 is used for anonymously and randomly sending the remaining operation and maintenance problems, the man-made operation and the feedback information to the other engineer side.
As shown in fig. 8, as a preferred embodiment of the present application, the system further includes a history operation update module 600, and when the human operation is completed, the history operation update module 600 updates all the history operation. The historical operation and maintenance operation updating module 600 includes:
a first operation and maintenance operation updating unit 601, configured to bind an artificial operation and maintenance operation with the remaining operation and maintenance problems, and generate a piece of historical operation and maintenance problem information;
the hybrid operation determining unit 602 is configured to combine the human operation and the invoked historical operation to obtain a hybrid operation;
and a second operation and maintenance operation updating unit 603, configured to bind the hybrid operation and the current operation and maintenance problem information, and generate a piece of historical operation and maintenance problem information.
The foregoing description of the preferred embodiments of the present application should not be taken as limiting the application, but rather should be understood to cover all modifications, equivalents, and alternatives falling within the spirit and principles of the application.
It should be understood that, although the steps in the flowcharts of the embodiments of the present application are shown in order as indicated by the arrows, these steps are not necessarily performed in order as indicated by the arrows. The steps are not strictly limited to the order of execution unless explicitly recited herein, and the steps may be executed in other orders. Moreover, at least some of the steps in various embodiments may include multiple sub-steps or stages that are not necessarily performed at the same time, but may be performed at different times, nor do the order in which the sub-steps or stages are performed necessarily performed in sequence, but may be performed alternately or alternately with at least a portion of the sub-steps or stages of other steps or other steps.
Those skilled in the art will appreciate that all or part of the processes in the methods of the above embodiments may be implemented by a computer program for instructing relevant hardware, where the program may be stored in a non-volatile computer readable storage medium, and where the program, when executed, may include processes in the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in embodiments provided herein may include non-volatile and/or volatile memory. The nonvolatile memory can include Read Only Memory (ROM), programmable ROM (PROM), electrically Programmable ROM (EPROM), electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double Data Rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous Link DRAM (SLDRAM), memory bus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), among others.
Other embodiments of the present disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure. This application is intended to cover any adaptations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.
Claims (10)
1. The safe operation and maintenance method of the private cloud platform information system is characterized by comprising the following steps of:
recording the historical operation and maintenance operation, and simultaneously recording corresponding historical operation and maintenance problem information;
the private cloud platform information system is monitored in real time, and when the operation and maintenance problems are monitored, all the monitored operation and maintenance problems are integrated to form current operation and maintenance problem information;
matching the current operation and maintenance problem information with the history operation and maintenance problem information, and calling the history operation and maintenance operation determined by the matching;
automatically executing the historical operation and maintenance operation, and after the execution is completed, performing secondary monitoring, and when the existence of the residual operation and maintenance problems is monitored, sending the residual operation and maintenance problems to an engineer end;
and receiving the man-made operation and maintenance operation performed by the engineer, monitoring and recording the man-made operation and maintenance operation in real time, transmitting the man-made operation and maintenance operation to the other engineer end in real time, and generating an alarm signal when the potential safety hazard information of the other engineer end is received.
2. The method for secure operation and maintenance of private cloud platform information system according to claim 1, wherein the step of matching the current operation and maintenance problem information with the historical operation and maintenance problem information and retrieving the historical operation and maintenance operation determined by the matching specifically comprises the steps of:
matching the current operation and maintenance problem information with the historical operation and maintenance problem information, screening out the historical operation and maintenance problem information meeting the conditions, wherein the historical operation and maintenance problem information meeting the conditions belongs to a subset of the current operation and maintenance problem information;
combining the screened historical operation and maintenance problem information to obtain a union set, reserving the union set closest to the current operation and maintenance problem information, determining the historical operation and maintenance operation corresponding to the closest union set, and calling the determined historical operation and maintenance operation.
3. The method for securely operating and maintaining a private cloud platform information system according to claim 1, wherein the step of monitoring and recording the artificial operation in real time and transmitting the implementation of the artificial operation to another engineer terminal specifically comprises:
real-time monitoring and recording are carried out on the artificial operation and maintenance operation, and meanwhile, feedback information generated by the private cloud platform information system after the artificial operation and maintenance operation is recorded;
and (5) anonymously and randomly transmitting the remaining operation and maintenance problems, the man-made operation and the feedback information to another engineer terminal.
4. The private cloud platform information system security operation and maintenance method according to claim 1, further comprising: and after the artificial operation and maintenance operation is completed, updating all the historical operation and maintenance operations.
5. The method for securely operating and maintaining a private cloud platform information system according to claim 4, wherein the step of updating all the historical operations comprises:
binding the artificial operation and maintenance operation with the residual operation and maintenance problems to generate a piece of historical operation and maintenance operation and historical operation and maintenance problem information;
combining the artificial operation and maintenance operation with the called historical operation and maintenance operation to obtain a mixed operation and maintenance operation;
and binding the mixed operation and the current operation and maintenance problem information to generate a piece of historical operation and maintenance operation and historical operation and maintenance problem information.
6. A private cloud platform information system secure operation and maintenance system, the system comprising:
the historical operation and maintenance operation recording module is used for recording the historical operation and maintenance operation and recording corresponding historical operation and maintenance problem information;
the operation and maintenance problem monitoring module is used for monitoring the private cloud platform information system in real time, and integrating all the monitored operation and maintenance problems to form current operation and maintenance problem information when the operation and maintenance problems are monitored;
the historical operation and maintenance operation calling module is used for matching the current operation and maintenance problem information with the historical operation and maintenance problem information and calling the historical operation and maintenance operation determined by the matching;
the operation and maintenance operation automatic execution module is used for automatically executing the historical operation and maintenance operation, carrying out secondary monitoring after the execution is completed, and sending the residual operation and maintenance problems to an engineer terminal when the residual operation and maintenance problems are monitored;
the operation and maintenance operation manual execution module is used for receiving the manual operation and maintenance operation performed by an engineer, monitoring and recording the manual operation and maintenance operation in real time, transmitting the manual operation and maintenance operation implementation to another engineer end, and generating an alarm signal when the potential safety hazard information of the other engineer end is received.
7. The private cloud platform information system security operation and maintenance system of claim 6, wherein the historical operation and maintenance operation invoking module comprises:
the historical operation and maintenance operation screening unit is used for matching the current operation and maintenance problem information with the historical operation and maintenance problem information, screening out the historical operation and maintenance problem information meeting the conditions, wherein the historical operation and maintenance problem information meeting the conditions belongs to a subset of the current operation and maintenance problem information;
the historical operation and maintenance operation calling unit is used for mutually combining and calculating the union sets of the screened historical operation and maintenance problem information, reserving the union set closest to the current operation and maintenance problem information, determining the historical operation and maintenance operation corresponding to the closest union set, and calling the determined historical operation and maintenance operation.
8. The private cloud platform information system security operation and maintenance system according to claim 6, wherein the operation and maintenance operation manual execution module comprises:
the system comprises a personal operation and maintenance operation monitoring unit, a personal cloud platform information system and a personal cloud platform information system, wherein the personal operation and maintenance operation monitoring unit is used for monitoring and recording personal operation and maintenance operation in real time and recording feedback information generated by the personal cloud platform information system after the personal operation and maintenance operation;
and the information sending unit is used for anonymously and randomly sending the residual operation and maintenance problems, the artificial operation and maintenance operations and the feedback information to the other engineer side.
9. The system for secure operation and maintenance of a private cloud platform information system of claim 6, further comprising a historical operation and maintenance operation updating module that updates all historical operation and maintenance operations when the human operation and maintenance operations are completed.
10. The private cloud platform information system security operation and maintenance system of claim 9, wherein the historical operation and maintenance operation updating module comprises:
the first operation and maintenance operation updating unit is used for binding the artificial operation and maintenance operation with the residual operation and maintenance problems to generate a piece of historical operation and maintenance problem information;
the mixed operation and maintenance operation determining unit is used for combining the artificial operation and maintenance operation with the called historical operation and maintenance operation to obtain mixed operation and maintenance operation;
and the second operation and maintenance operation updating unit is used for binding the mixed operation and maintenance operation with the current operation and maintenance problem information to generate a piece of historical operation and maintenance problem information.
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