CN116703322A - Farmer's group platform management system - Google Patents
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Abstract
The invention relates to the technical field of agricultural product platform management, and discloses a farmer's help platform management system, which comprises: the user management module is used for managing the user information of the platform; the agricultural product management module is used for managing agricultural product information on the platform; the purchase information management module is used for managing the purchase information on the platform; the order management module is used for managing order information of a user; the transaction management module is used for managing transaction information on the platform; and the delivery module is used for managing the delivery process of the agricultural products. Through the platform, the agricultural product market is not single any more, farmers have more selling channels, the agricultural product market is not limited to wholesale markets and fixed channels purchased by boss, the diversity of selling objects can be improved through diversified selling channels, more potential customers can contact with the agricultural products, the selling opportunities and the coverage rate are increased, and the requirements and buying habits of different customers can be better met through diversified selling channels, so that the selling efficiency is improved.
Description
Technical Field
The invention relates to the technical field of agricultural product platform management, in particular to a farmer's upper platform management system.
Background
China is a large agricultural country and has rich agricultural products. The platform is based on 'green agricultural products, healthy new China', and a plurality of green agricultural products are sold, so that the freshness and the pesticide residue degree of the green agricultural products are extremely controlled.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides a farmer's help platform management system, which solves the problems of too single means for selling agricultural products in the market, agricultural product stagnation and the like in the prior art.
In order to achieve the above purpose, the invention is realized by the following technical scheme: a farmer upper platform management system, comprising:
the user management module is used for managing the user information of the platform;
the agricultural product management module is used for managing agricultural product information on the platform;
the purchase information management module is used for managing the purchase information on the platform;
the order management module is used for managing order information of a user;
the transaction management module is used for managing transaction information on the platform;
the delivery module is used for managing the delivery process of the agricultural products;
the evaluation management module is used for managing evaluation information of the user on the transaction;
the complaint management module is used for processing complaint information of the user;
the information management module is used for publishing relevant information of the platform;
the advertisement management module is used for managing advertisement information on the platform;
and the data analysis module is used for counting the data information on the platform.
Preferably, the agricultural product management module includes:
the agricultural product release unit is used for releasing agricultural product information by farmers or agricultural product brokers;
the agricultural product display unit is used for displaying the published agricultural product information and screening and inquiring the information;
an agricultural product modification unit for modifying the information of the agricultural product which has been released;
the agricultural product auditing unit is used for auditing the issued agricultural product information;
the agricultural product loading and unloading unit is used for loading or unloading the released agricultural product information;
the agricultural product recommending unit is used for recommending high-quality agricultural products and increasing the exposure rate and sales volume;
an agricultural product evaluation unit for evaluating purchased agricultural products by a user;
and the agricultural product statistics unit is used for counting the issued agricultural products.
Preferably, the purchase information management module includes:
the purchase information issuing unit is used for issuing purchase information by the user;
the purchasing information display unit is used for displaying the published purchasing information and screening and inquiring the purchasing information;
the purchasing information modification unit is used for modifying the published purchasing information;
the purchase information auditing unit is used for auditing the published purchase information;
the purchasing information matching unit is used for matching the agricultural product information meeting the requirements to a purchasing person;
and the purchase information statistics unit is used for counting the published purchase information.
Preferably, the transaction management module includes:
the order generation unit is used for generating an order by placing an order by a user;
the order payment unit is used for the online payment of the order by the user;
an order cancel unit for a user to cancel an unpaid order or a merchant to cancel a situation where no goods or other reasons cannot fulfill the order;
the order refund unit is used for applying refund by the user and checking the refund to the original payment channel through the platform;
the order delivery unit is used for confirming the order by the merchant, carrying out delivery processing and providing logistics information for the user;
the order receiving unit is used for the user to confirm receiving goods and give confirmation evaluation so as to complete the transaction;
the transaction statistics unit is used for counting the information of transaction amount, transaction amount and transaction time on the platform, so that a manager can know the operation condition of the platform and formulate an optimization strategy.
Preferably, the complaint management module includes:
the complaint submitting unit is used for submitting complaint information by the user;
the complaint auditing unit is used for auditing and processing the complaint information by a platform manager;
the complaint processing unit is used for processing complaint information of the entity by a platform manager;
the complaint progress unit is used for providing complaint progress information of the user;
the complaint statistics unit is used for counting the complaint quantity, the complaint type and the complaint processing time limit information on the platform, so that a manager knows the complaint condition and formulates corresponding measures.
Preferably, the information management module includes:
the information release unit is used for releasing various agricultural production and market information;
the information inquiry unit is used for inquiring or searching the information published on the platform by the user;
the information classifying unit is used for classifying and archiving information and rapidly finding out the information of interest of the user;
the information recommending unit recommends related information which meets the requirements of the user according to browsing, searching and praying records of the user through an intelligent algorithm;
the information comment unit is used for allowing users to comment and interact with the information so that the users can communicate and discuss related topics;
and the information statistics unit is used for counting information of information browsing quantity, praise number and comment number on the platform.
Preferably, the dispensing module includes:
the logistics information unit is used for managing various logistics channels, tracking the waybill information and supporting real-time tracking and inquiring of distribution;
a distribution scheduling unit for managing a distributor and a distribution route;
the dispatcher management unit is used for managing basic information, on-duty time, grade and state of the dispatcher and enabling the platform side to analyze, predict and dispatch the dispatcher in a targeted manner;
the distribution state unit is used for managing the states of all the nodes distributed;
and the distribution data unit is used for collecting and analyzing the distribution data.
Preferably, the data analysis module includes:
the data acquisition unit is used for acquiring various data;
the data cleaning unit is used for cleaning the collected data;
the data storage unit is used for storing the cleaned data, and a database technology or a data warehouse technology is generally adopted for storage;
the data analysis unit is used for analyzing and processing the stored data;
the data mining unit is used for mining implicit rules and information in the data;
the data application unit is used for applying the analyzed result to business decisions, recommendation systems and risk control;
and the market analysis module is used for analyzing and researching market conditions so that a platform manager makes strategic decisions.
Preferably, the market analysis module includes:
the market data acquisition unit is used for acquiring market data;
the data visualization display unit is used for performing visualization processing on the acquired data;
the market positioning analysis unit is used for determining the positioning of agricultural products in the market and the positioning requirement of the products through the industry analysis and market research of the market;
the competitor analysis unit is used for making more targeted products and strategies by analyzing the product quality, quotation and propaganda strategies of the market competitors;
the user demand analysis unit is used for collecting and analyzing user behaviors and transaction records and deeply mining user demand information;
and the market prediction analysis unit is used for comprehensively predicting the future change trend of the market by analyzing indexes of market demand, supply quantity and price.
A farmer upper platform management method comprises the following steps:
step one, user information of a platform is managed through a user management module, agricultural product information is released through an agricultural product releasing unit farmer or an agricultural product broker, the released agricultural product information is displayed through an agricultural product display unit, the information is screened and inquired, the released agricultural product information is modified through an agricultural product modifying unit, the released agricultural product information is checked through an agricultural product checking unit, the released agricultural product information is put on or put off an upper frame through an agricultural product putting-on/taking-off frame unit, high-quality agricultural products are recommended through an agricultural product recommending unit, the exposure rate and sales quantity are increased, the purchased agricultural products are evaluated through an agricultural product evaluating unit user, and the released agricultural products are counted through an agricultural product counting unit;
secondly, issuing purchase information through a purchase information issuing unit user, displaying the issued purchase information through a purchase information displaying unit, screening and inquiring the purchase information, modifying the issued purchase information through a purchase information modifying unit, checking the issued purchase information through a purchase information checking unit, matching agricultural product information meeting requirements to a buyer through a purchase information matching unit, counting the issued purchase information through a purchase information counting unit, issuing an order by an order generating unit user, managing the order information of the user through an order management module, paying the order online through an order payment unit user, canceling the condition of non-paid order or canceling non-goods or other reasons by a merchant through an order withdrawal unit user, checking the non-goods or other reasons by a platform, confirming the order through an order delivery unit, providing logistic information to the user, confirming the goods and giving confirmation evaluation through the order delivery unit user, completing the transaction, knowing the transaction amount, transaction amount and transaction time on a transaction unit platform, optimizing the transaction state by an operation policy and making and optimizing the operation policy;
step three, managing various logistics channels through a logistics information unit, tracking the information of a waybill, supporting real-time tracking and inquiring of delivery, managing a delivery person and a delivery route through a delivery scheduling unit, managing basic information, on-duty time, level and state of the delivery person through a delivery person management unit, enabling a platform side to analyze, predict and schedule the delivery person in a targeted manner, managing the state of each node of delivery through a delivery state unit, collecting and analyzing delivery data through a delivery data unit, managing evaluation information of a transaction by a user through an evaluation management module, submitting complaint information by a complaint submitting unit user, auditing and processing the complaint information through a complaint auditing unit platform manager, processing the complaint information of the fact through a complaint processing unit platform manager, providing complaint progress information of the user through a complaint statistics unit, and enabling the manager to know about complaint amount, complaint type and complaint processing time limit information on a complaint statistics platform through a complaint statistics unit, and making corresponding measures;
step four, various agricultural production and market information is published through an information publishing unit, the information is queried or published on a searching platform through an information querying unit, the information is classified and archived through an information classifying unit, the information which is interested by a user is quickly found out, related information which is more in line with the user requirement is recommended through an information recommending unit according to browsing, searching and praying records of the user through an intelligent algorithm, the information is reviewed and interacted through an information comment unit user, so that the user exchanges and discusses related topics, the information of information browsing quantity, praying number and comment number on the platform is counted through an information counting unit, and an advertisement management module manages advertisement information on the platform;
collecting various data through a data collecting unit, cleaning the collected data through a data cleaning unit, storing the cleaned data through a data storage unit, storing the cleaned data through a database technology or a data warehouse technology, analyzing and processing the stored data through a data analyzing unit, mining rules and information implicit in the data through a data mining unit, applying the analyzed result to business decisions, recommending systems and risk control through a data application unit, collecting market data through a market data collecting unit, visually processing the collected data through a data visual display unit, determining the positioning of agricultural products in the market and the product positioning requirements through a market positioning analyzing unit and through industry analysis and market research of the market, formulating more targeted products and strategies through a competitor analyzing unit, analyzing the product quality, quotation and propaganda strategies of market competitors, collecting and analyzing user behaviors and transaction records through a user requirement analyzing unit, deeply mining user requirement information, analyzing market demand, comprehensively predicting the future change trend of the market through a market demand, supply quantity and price index
The invention provides a farmer upper platform management system. The beneficial effects are as follows:
1. according to the platform, the agricultural product market is not single any more, so that farmers have more selling channels, and the platform is not limited to the wholesale market and fixed channels for boss acquisition. After adjustment, the price of agricultural products is increased to some extent, and the sales amount is more. Market adjustment is helpful for agricultural growers to improve their own thinking, so that the agricultural growers are not impacted by the tide of the Internet, and the agricultural growers can sell the agricultural growers in the Internet era, so that the agricultural growers can disclose product information, the agricultural growers can distribute the agricultural growers quickly, and the after-sale problem can be effectively and quickly solved. The platform is combined and sold by contact farmers, has public benefit while the profit, can establish good public praise, and various sales channels can improve the diversity of sales objects, so that more potential customers can contact agricultural products, the sales opportunity and the coverage rate are increased, the requirements and the buying habits of different customers can be better met by adopting various sales channels, and the sales efficiency is improved. Meanwhile, due to the digitalized characteristics of channels such as an e-commerce platform and social media, information spreading efficiency and customer experience can be improved.
2. According to the invention, the off-line ecological garden can enable consumers to truly check the quality of fruits and vegetables through the agricultural product management module, so that the consumers can know the sweetness and the taste of the fruits and vegetables. Value added services are added, namely, the consumers plant fruits and vegetables themselves, and the ecological park workers manage the fruits and vegetables. Consumers can know the growth condition of the fruit and vegetable products at any time and any place through the information network of the farmer's help, and pick the fruit and vegetable products by themselves after the fruit and vegetable products are ripe. All agricultural products on the platform can ensure the reliability of information by knowing the growth process and using the organic fertilizer condition, and meanwhile, the products are produced according to the published principle, so that the high quality of fruits and vegetables is ensured.
3. In the invention, the team consists of IT personnel, customer service personnel and staff of the off-line ecological garden for building the platform, so that the off-line ecological garden not only solves the dilemma of difficult employment in rural areas, but also can attract the personnel of the off-line business to return to the rural areas. The local searching of labor force can also reduce cost, and some later places cannot enjoy the combination of vending agricultural products and the Internet, and the business operation mode can improve the living of villagers through promoting the agricultural products, increase the income of the villagers and widen the vending channel. The ecological garden has good operation, can increase the public praise of agricultural products and can attract a large number of passengers, thereby increasing income. With the expansion of the ecological garden scale, the tourist industry and the vending of agricultural products can be grasped by two hands, and a new marketing path is opened up.
4. According to the invention, the market analysis module is arranged, so that the market change trend can be known in time, the market opportunity is mastered, the platform can conveniently carry out a more targeted market strategy, the market demand and potential customers are mastered better, products and service strategies which are more suitable for the market are formulated, the competitiveness of the platform is improved, meanwhile, the purchasing preference and behavior characteristics of the potential customers can be revealed, the platform is guided to optimize the sales channel, the product marketing strategy is perfected, the user conversion rate and the user satisfaction of the platform are improved, the market change trend can be predicted, the coping strategy is formulated in advance, and the market risk is reduced. Meanwhile, market analysis can better know the advantages and disadvantages of competitors, so that the platform can formulate a coping strategy.
Drawings
FIG. 1 is a main flow chart of the present invention;
FIG. 2 is a schematic diagram of an agricultural product management module of the present invention;
FIG. 3 is a schematic diagram of a purchasing information management module according to the present invention;
FIG. 4 is a diagram of a transaction management module architecture according to the present invention;
FIG. 5 is a diagram of a complaint management module architecture of the present invention;
FIG. 6 is a diagram of an information management module architecture according to the present invention;
FIG. 7 is a schematic diagram of a dispensing module of the present invention;
FIG. 8 is a schematic diagram of a data analysis module according to the present invention;
FIG. 9 is a schematic diagram of a market analysis module according to the present invention;
FIG. 10 is a schematic diagram of the underlying logic of an embodiment of the present invention.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present invention, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Examples:
referring to fig. 1-10, an embodiment of the present invention provides a farmer's upper platform management system, including:
the user management module is used for managing the user information of the platform;
the agricultural product management module is used for managing the agricultural product information on the platform, and comprises:
the agricultural product release unit is used for releasing agricultural product information by farmers or agricultural product brokers;
the agricultural product display unit is used for displaying the published agricultural product information and screening and inquiring the information;
an agricultural product modification unit for modifying the information of the agricultural product which has been released;
the agricultural product auditing unit is used for auditing the issued agricultural product information;
the agricultural product loading and unloading unit is used for loading or unloading the released agricultural product information;
the agricultural product recommending unit is used for recommending high-quality agricultural products and increasing the exposure rate and sales volume;
an agricultural product evaluation unit for evaluating purchased agricultural products by a user;
an agricultural product statistics unit for counting the issued agricultural products,
due to the arrangement of the agricultural product management module, many customers can visit the farm when buying the agricultural products, so that the off-line ecological garden can enable the customers to truly check the quality of the fruits and vegetables and know the sweetness and the taste of the fruits and vegetables. The value-added service is added, namely, the consumers plant fruits and vegetables by themselves, and the ecological park workers manage the fruits and vegetables. Consumers can know the growth condition of the fruit and vegetable products at any time and any place through the information network of the farmer's help, and pick the fruit and vegetable products by themselves after the fruit and vegetable products are ripe. All agricultural products on the platform can ensure the reliability of information by knowing the growth process and using the condition of the organic fertilizer, and meanwhile, the products are produced according to the published principle;
the purchase information management module is used for managing the purchase information on the platform, and comprises:
the purchase information issuing unit is used for issuing purchase information by the user;
the purchasing information display unit is used for displaying the published purchasing information and screening and inquiring the purchasing information;
the purchasing information modification unit is used for modifying the published purchasing information;
the purchase information auditing unit is used for auditing the published purchase information;
the purchasing information matching unit is used for matching the agricultural product information meeting the requirements to a purchasing person;
the purchase information statistics unit is used for counting the published purchase information;
the order management module is used for managing order information of a user;
the transaction management module is used for managing transaction information on the platform, and comprises:
the order generation unit is used for generating an order by placing an order by a user;
the order payment unit is used for the online payment of the order by the user;
an order cancel unit for a user to cancel an unpaid order or a merchant to cancel a situation where no goods or other reasons cannot fulfill the order;
the order refund unit is used for applying refund by the user and checking the refund to the original payment channel through the platform;
the order delivery unit is used for confirming the order by the merchant, carrying out delivery processing and providing logistics information for the user;
the order receiving unit is used for the user to confirm receiving goods and give confirmation evaluation so as to complete the transaction;
the transaction statistics unit is used for counting the information of transaction amount, transaction amount and transaction time on the platform, so that a manager knows the operation condition of the platform and formulates an optimization strategy;
a delivery module for managing a delivery process of agricultural products, the delivery module comprising:
the logistics information unit is used for managing various logistics channels, tracking the waybill information and supporting real-time tracking and inquiring of distribution;
a distribution scheduling unit for managing a distributor and a distribution route;
the dispatcher management unit is used for managing basic information, on-duty time, grade and state of the dispatcher and enabling the platform side to analyze, predict and dispatch the dispatcher in a targeted manner;
the distribution state unit is used for managing the states of all the nodes distributed;
a delivery data unit for collecting and analyzing delivery data;
the evaluation management module is used for managing evaluation information of the user on the transaction;
the complaint management module is used for processing complaint information of a user, and comprises:
the complaint submitting unit is used for submitting complaint information by the user;
the complaint auditing unit is used for auditing and processing the complaint information by a platform manager;
the complaint processing unit is used for processing complaint information of the entity by a platform manager;
the complaint progress unit is used for providing complaint progress information of the user;
the complaint statistics unit is used for counting the complaint quantity, the complaint type and the complaint processing time limit information on the platform, so that a manager knows the complaint condition and formulates corresponding measures;
the information management module is used for publishing relevant information of the platform, and comprises:
the information release unit is used for releasing various agricultural production and market information;
the information inquiry unit is used for inquiring or searching the information published on the platform by the user;
the information classifying unit is used for classifying and archiving information and rapidly finding out the information of interest of the user;
the information recommending unit recommends related information which meets the requirements of the user according to browsing, searching and praying records of the user through an intelligent algorithm;
the information comment unit is used for allowing users to comment and interact with the information so that the users can communicate and discuss related topics;
the information statistics unit is used for counting information of information browsing quantity, praise number and comment number on the platform;
the advertisement management module is used for managing advertisement information on a platform, wherein the advertisement information comprises WeChat, microblog, tremble and other platforms, an off-line ecological garden has more real experience, a matched net red living broadcast drives vending, and marketing channels are online and offline, and online channels comprise forum marketing, news event marketing, public praise marketing, search engine marketing, search bidding, net alliance bidding, website borrowing, mail popularization, QQ popularization, microblog popularization, weChat popularization and off-line peasant music and tourist groups. The off-line ecological garden aims at planting green fruits and vegetables, reasonably constructs places for leisure and entertainment, perfects related infrastructure, and enables customers to experience the interests of nature while consuming. In addition, consumers can know agricultural products more accurately through the channels, so that cost performance consumption is realized, and the agricultural products are fresh and cheap;
the data analysis module is used for counting data information on the platform, and comprises:
the data acquisition unit is used for acquiring various data;
the data cleaning unit is used for cleaning the collected data;
the data storage unit is used for storing the cleaned data, and a database technology or a data warehouse technology is generally adopted for storage;
the data analysis unit is used for analyzing and processing the stored data;
the data mining unit is used for mining implicit rules and information in the data;
the data application unit is used for applying the analyzed result to business decisions, recommendation systems and risk control;
the market analysis module is used for analyzing and researching market conditions so that a platform manager can make strategic decisions, and comprises:
the market data acquisition unit is used for acquiring market data;
the data visualization display unit is used for performing visualization processing on the acquired data;
the market positioning analysis unit is used for determining the positioning of agricultural products in the market and the positioning requirement of the products through the industry analysis and market research of the market;
the competitor analysis unit is used for making more targeted products and strategies by analyzing the product quality, quotation and propaganda strategies of the market competitors;
the user demand analysis unit is used for collecting and analyzing user behaviors and transaction records and deeply mining user demand information;
and the market prediction analysis unit is used for comprehensively predicting the future change trend of the market by analyzing indexes of market demand, supply quantity and price.
Through setting up market analysis module, can in time know market variation trend, hold market opportunity, so that the platform carries out more targeted market strategy, better hold market demand and potential customer, formulate more suitable market's product and service strategy, in order to promote the competitiveness of platform, simultaneously can reveal potential customer's purchase preference and behavioral characteristics, instruct the platform to optimize the sales channel, perfect the product marketing strategy, improve the user conversion rate and the user satisfaction of platform, can predict market variation trend, the coping strategy is formulated in advance, reduce market risk. Meanwhile, market analysis can better know the advantages and disadvantages of competitors, so that the platform can formulate a coping strategy.
Because the team consists of IT personnel, customer service personnel and staff of the off-line ecological garden for building the platform, the off-line ecological garden not only solves the dilemma of difficult employment in rural areas, but also can attract the personnel of the off-line business to return to the rural areas. The local searching of labor force can also reduce cost, and some later places cannot enjoy the combination of vending agricultural products and the Internet, and the business operation mode can improve the living of villagers through promoting the agricultural products, increase the income of the villagers and widen the vending channel. The ecological garden has good operation, can increase the public praise of agricultural products and can attract a large number of passengers, thereby increasing income. Along with the expansion of the ecological garden scale, the tourist industry and the vending of agricultural products can be grasped by two hands, a new marketing path is opened up, and the specific bottom logic flow is as follows: through the platform operation management system, firstly, farmers specially provide fresh agricultural products, the farmers play green foods, IT personnel timely transmit customer order information to the farmers, a series of connection and problem consultation are performed, meanwhile, the price is adjusted in real time according to market change, under the action of customer service personnel, the customer timely solves the quality problems of the related agricultural products when reflecting the quality problems of the related agricultural products, and the delivery departments timely deliver the agricultural products ordered by the customer.
A farmer upper platform management method comprises the following steps:
step one, user information of a platform is managed through a user management module, agricultural product information is released through an agricultural product releasing unit farmer or an agricultural product broker, the released agricultural product information is displayed through an agricultural product display unit, the information is screened and inquired, the released agricultural product information is modified through an agricultural product modifying unit, the released agricultural product information is checked through an agricultural product checking unit, the released agricultural product information is put on or put off an upper frame through an agricultural product putting-on/taking-off frame unit, high-quality agricultural products are recommended through an agricultural product recommending unit, the exposure rate and sales quantity are increased, the purchased agricultural products are evaluated through an agricultural product evaluating unit user, and the released agricultural products are counted through an agricultural product counting unit;
secondly, issuing purchase information through a purchase information issuing unit user, displaying the issued purchase information through a purchase information displaying unit, screening and inquiring the purchase information, modifying the issued purchase information through a purchase information modifying unit, checking the issued purchase information through a purchase information checking unit, matching agricultural product information meeting requirements to a buyer through a purchase information matching unit, counting the issued purchase information through a purchase information counting unit, issuing an order by an order generating unit user, managing the order information of the user through an order management module, paying the order online through an order payment unit user, canceling the condition of non-paid order or canceling non-goods or other reasons by a merchant through an order withdrawal unit user, checking the non-goods or other reasons by a platform, confirming the order through an order delivery unit, providing logistic information to the user, confirming the goods and giving confirmation evaluation through the order delivery unit user, completing the transaction, knowing the transaction amount, transaction amount and transaction time on a transaction unit platform, optimizing the transaction state by an operation policy and making and optimizing the operation policy;
step three, managing various logistics channels through a logistics information unit, tracking the information of a waybill, supporting real-time tracking and inquiring of delivery, managing a delivery person and a delivery route through a delivery scheduling unit, managing basic information, on-duty time, level and state of the delivery person through a delivery person management unit, enabling a platform side to analyze, predict and schedule the delivery person in a targeted manner, managing the state of each node of delivery through a delivery state unit, collecting and analyzing delivery data through a delivery data unit, managing evaluation information of a transaction by a user through an evaluation management module, submitting complaint information by a complaint submitting unit user, auditing and processing the complaint information through a complaint auditing unit platform manager, processing the complaint information of the fact through a complaint processing unit platform manager, providing complaint progress information of the user through a complaint statistics unit, and enabling the manager to know about complaint amount, complaint type and complaint processing time limit information on a complaint statistics platform through a complaint statistics unit, and making corresponding measures;
step four, various agricultural production and market information is published through an information publishing unit, the information is queried or published on a searching platform through an information querying unit, the information is classified and archived through an information classifying unit, the information which is interested by a user is quickly found out, related information which is more in line with the user requirement is recommended through an information recommending unit according to browsing, searching and praying records of the user through an intelligent algorithm, the information is reviewed and interacted through an information comment unit user, so that the user exchanges and discusses related topics, the information of information browsing quantity, praying number and comment number on the platform is counted through an information counting unit, and an advertisement management module manages advertisement information on the platform;
collecting various data through a data collecting unit, cleaning the collected data through a data cleaning unit, storing the cleaned data through a data storage unit, storing the cleaned data through a database technology or a data warehouse technology, analyzing and processing the stored data through a data analyzing unit, mining rules and information hidden in the data through a data mining unit, applying the analyzed result to business decisions, recommending systems and risk control through a data application unit, collecting market data through a market data collecting unit, visually processing the collected data through a data visual display unit, determining the positioning of agricultural products in the market and the product positioning requirements through a market positioning analyzing unit and through industry analysis and market research of the market, formulating more targeted products and strategies through analysis of the product quality, quotation and propaganda strategies of market competitors, collecting and analyzing user behavior and transaction records through a user demand analyzing unit, deeply mining user demand information, and comprehensively predicting the future change trend of the market through analysis of the market demand, supply quantity and price indexes through a market prediction analyzing unit.
Although embodiments of the present invention have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made therein without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (10)
1. A farmer upper platform management system, comprising:
the user management module is used for managing the user information of the platform;
the agricultural product management module is used for managing agricultural product information on the platform;
the purchase information management module is used for managing the purchase information on the platform;
the order management module is used for managing order information of a user;
the transaction management module is used for managing transaction information on the platform;
the delivery module is used for managing the delivery process of the agricultural products;
the evaluation management module is used for managing evaluation information of the user on the transaction;
the complaint management module is used for processing complaint information of the user;
the information management module is used for publishing relevant information of the platform;
the advertisement management module is used for managing advertisement information on the platform;
and the data analysis module is used for counting the data information on the platform.
2. The farmer upper platform management system as defined in claim 1, wherein the agricultural product management module comprises:
the agricultural product release unit is used for releasing agricultural product information by farmers or agricultural product brokers;
the agricultural product display unit is used for displaying the published agricultural product information and screening and inquiring the information;
an agricultural product modification unit for modifying the information of the agricultural product which has been released;
the agricultural product auditing unit is used for auditing the issued agricultural product information;
the agricultural product loading and unloading unit is used for loading or unloading the released agricultural product information;
the agricultural product recommending unit is used for recommending high-quality agricultural products and increasing the exposure rate and sales volume;
an agricultural product evaluation unit for evaluating purchased agricultural products by a user;
and the agricultural product statistics unit is used for counting the issued agricultural products.
3. The farmer upper platform management system as defined in claim 1, wherein the purchasing information management module comprises:
the purchase information issuing unit is used for issuing purchase information by the user;
the purchasing information display unit is used for displaying the published purchasing information and screening and inquiring the purchasing information;
the purchasing information modification unit is used for modifying the published purchasing information;
the purchase information auditing unit is used for auditing the published purchase information;
the purchasing information matching unit is used for matching the agricultural product information meeting the requirements to a purchasing person;
and the purchase information statistics unit is used for counting the published purchase information.
4. The farmer upper platform management system as in claim 1, wherein the transaction management module comprises:
the order generation unit is used for generating an order by placing an order by a user;
the order payment unit is used for the online payment of the order by the user;
an order cancel unit for a user to cancel an unpaid order or a merchant to cancel a situation where no goods or other reasons cannot fulfill the order;
the order refund unit is used for applying refund by the user and checking the refund to the original payment channel through the platform;
the order delivery unit is used for confirming the order by the merchant, carrying out delivery processing and providing logistics information for the user;
the order receiving unit is used for the user to confirm receiving goods and give confirmation evaluation so as to complete the transaction;
the transaction statistics unit is used for counting the information of transaction amount, transaction amount and transaction time on the platform, so that a manager can know the operation condition of the platform and formulate an optimization strategy.
5. The farmer upper platform management system as in claim 1, wherein the complaint management module comprises:
the complaint submitting unit is used for submitting complaint information by the user;
the complaint auditing unit is used for auditing and processing the complaint information by a platform manager;
the complaint processing unit is used for processing complaint information of the entity by a platform manager;
the complaint progress unit is used for providing complaint progress information of the user;
the complaint statistics unit is used for counting the complaint quantity, the complaint type and the complaint processing time limit information on the platform, so that a manager knows the complaint condition and formulates corresponding measures.
6. The farmer upper platform management system as defined in claim 1, wherein the information management module comprises:
the information release unit is used for releasing various agricultural production and market information;
the information inquiry unit is used for inquiring or searching the information published on the platform by the user;
the information classifying unit is used for classifying and archiving information and rapidly finding out the information of interest of the user;
the information recommending unit recommends related information which meets the requirements of the user according to browsing, searching and praying records of the user through an intelligent algorithm;
the information comment unit is used for allowing users to comment and interact with the information so that the users can communicate and discuss related topics;
and the information statistics unit is used for counting information of information browsing quantity, praise number and comment number on the platform.
7. The farmer upper platform management as in claim 1, wherein the dispensing module comprises:
the logistics information unit is used for managing various logistics channels, tracking the waybill information and supporting real-time tracking and inquiring of distribution;
a distribution scheduling unit for managing a distributor and a distribution route;
the dispatcher management unit is used for managing basic information, on-duty time, grade and state of the dispatcher and enabling the platform side to analyze, predict and dispatch the dispatcher in a targeted manner;
the distribution state unit is used for managing the states of all the nodes distributed;
and the distribution data unit is used for collecting and analyzing the distribution data.
8. The farmer upper platform management system as defined in claim 1, wherein the data analysis module comprises:
the data acquisition unit is used for acquiring various data;
the data cleaning unit is used for cleaning the collected data;
the data storage unit is used for storing the cleaned data, and a database technology or a data warehouse technology is generally adopted for storage;
the data analysis unit is used for analyzing and processing the stored data;
the data mining unit is used for mining implicit rules and information in the data;
the data application unit is used for applying the analyzed result to business decisions, recommendation systems and risk control;
and the market analysis module is used for analyzing and researching market conditions so that a platform manager makes strategic decisions.
9. The farmer upper platform management system as in claim 8, wherein the market analysis module comprises:
the market data acquisition unit is used for acquiring market data;
the data visualization display unit is used for performing visualization processing on the acquired data;
the market positioning analysis unit is used for determining the positioning of agricultural products in the market and the positioning requirement of the products through the industry analysis and market research of the market;
the competitor analysis unit is used for making more targeted products and strategies by analyzing the product quality, quotation and propaganda strategies of the market competitors;
the user demand analysis unit is used for collecting and analyzing user behaviors and transaction records and deeply mining user demand information;
and the market prediction analysis unit is used for comprehensively predicting the future change trend of the market by analyzing indexes of market demand, supply quantity and price.
10. A method for managing a farmer's upper platform, characterized in that a farmer's upper platform management system according to claims 1-9 is used, comprising the steps of:
step one, user information of a platform is managed through a user management module, agricultural product information is released through an agricultural product releasing unit farmer or an agricultural product broker, the released agricultural product information is displayed through an agricultural product display unit, the information is screened and inquired, the released agricultural product information is modified through an agricultural product modifying unit, the released agricultural product information is checked through an agricultural product checking unit, the released agricultural product information is put on or put off an upper frame through an agricultural product putting-on/taking-off frame unit, high-quality agricultural products are recommended through an agricultural product recommending unit, the exposure rate and sales quantity are increased, the purchased agricultural products are evaluated through an agricultural product evaluating unit user, and the released agricultural products are counted through an agricultural product counting unit;
secondly, issuing purchase information through a purchase information issuing unit user, displaying the issued purchase information through a purchase information displaying unit, screening and inquiring the purchase information, modifying the issued purchase information through a purchase information modifying unit, checking the issued purchase information through a purchase information checking unit, matching agricultural product information meeting requirements to a buyer through a purchase information matching unit, counting the issued purchase information through a purchase information counting unit, issuing an order by an order generating unit user, managing the order information of the user through an order management module, paying the order online through an order payment unit user, canceling the condition of non-paid order or canceling non-goods or other reasons by a merchant through an order withdrawal unit user, checking the non-goods or other reasons by a platform, confirming the order through an order delivery unit, providing logistic information to the user, confirming the goods and giving confirmation evaluation through the order delivery unit user, completing the transaction, knowing the transaction amount, transaction amount and transaction time on a transaction unit platform, optimizing the transaction state by an operation policy and making and optimizing the operation policy;
step three, managing various logistics channels through a logistics information unit, tracking the information of a waybill, supporting real-time tracking and inquiring of delivery, managing a delivery person and a delivery route through a delivery scheduling unit, managing basic information, on-duty time, level and state of the delivery person through a delivery person management unit, enabling a platform side to analyze, predict and schedule the delivery person in a targeted manner, managing the state of each node of delivery through a delivery state unit, collecting and analyzing delivery data through a delivery data unit, managing evaluation information of a transaction by a user through an evaluation management module, submitting complaint information by a complaint submitting unit user, auditing and processing the complaint information through a complaint auditing unit platform manager, processing the complaint information of the fact through a complaint processing unit platform manager, providing complaint progress information of the user through a complaint statistics unit, and enabling the manager to know about complaint amount, complaint type and complaint processing time limit information on a complaint statistics platform through a complaint statistics unit, and making corresponding measures;
step four, various agricultural production and market information is published through an information publishing unit, the information is queried or published on a searching platform through an information querying unit, the information is classified and archived through an information classifying unit, the information which is interested by a user is quickly found out, related information which is more in line with the user requirement is recommended through an information recommending unit according to browsing, searching and praying records of the user through an intelligent algorithm, the information is reviewed and interacted through an information comment unit user, so that the user exchanges and discusses related topics, the information of information browsing quantity, praying number and comment number on the platform is counted through an information counting unit, and an advertisement management module manages advertisement information on the platform;
collecting various data through a data collecting unit, cleaning the collected data through a data cleaning unit, storing the cleaned data through a data storage unit, storing the cleaned data through a database technology or a data warehouse technology, analyzing and processing the stored data through a data analyzing unit, mining rules and information hidden in the data through a data mining unit, applying the analyzed result to business decisions, recommending systems and risk control through a data application unit, collecting market data through a market data collecting unit, visually processing the collected data through a data visual display unit, determining the positioning of agricultural products in the market and the product positioning requirements through a market positioning analyzing unit and through industry analysis and market research of the market, formulating more targeted products and strategies through analysis of the product quality, quotation and propaganda strategies of market competitors, collecting and analyzing user behavior and transaction records through a user demand analyzing unit, deeply mining user demand information, and comprehensively predicting the future change trend of the market through analysis of the market demand, supply quantity and price indexes through a market prediction analyzing unit.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202310706364.0A CN116703322A (en) | 2023-06-14 | 2023-06-14 | Farmer's group platform management system |
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