CN116545977A - RPA operation interaction method based on enterprise micro customization - Google Patents
RPA operation interaction method based on enterprise micro customization Download PDFInfo
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- 238000005516 engineering process Methods 0.000 claims abstract description 32
- 238000012545 processing Methods 0.000 claims abstract description 15
- 238000004801 process automation Methods 0.000 claims abstract description 11
- 101100340248 Arabidopsis thaliana SCRM gene Proteins 0.000 claims description 19
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/52—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail for supporting social networking services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1095—Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/14—Session management
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
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- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/02—Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]
Abstract
The invention provides an enterprise micro-customization-based RPA operation interaction method, which comprises the following steps: performing information identification processing according to the unique identification returned by the micro-letter authorities of the micro-friends of the enterprises to obtain identification information; the method comprises the steps of controlling an enterprise to automatically add WeChat friends by using a robot process automation technology; based on the identification information, operating an enterprise micro-machine by utilizing a robot flow automation technology to send chat messages to the micro-letter friends; and when the chat message is sent to the enterprise micro on the virtual machine, synchronizing the micro-letter message to the UIM of the corresponding enterprise micro account by utilizing a robot flow automation technology, and matching the corresponding micro-letter friend relationship. The invention fully utilizes the enterprise micro-official unique identification information and the simplified searching operation step length of the simulated personal operation computer, and accurately judges the friend relation mechanism. The method shortens the steps of the general RPA operation, and simplifies a large number of IO transmission steps from the platform searching friend relation to the enterprise micro-execution searching, then to the screen information grabbing and finally to the platform end feedback judgment.
Description
Technical Field
The invention relates to the technical field of operation interaction, in particular to an RPA operation interaction method based on enterprise micro customization.
Background
At present, a commercial enterprise WeChat (hereinafter referred to as enterprise WeChat) private domain flow intensive management platform is used for carrying out intensive management operation on enterprise WeChat, which is generally implemented by plug-in units or general configuration type RPA programs, wherein the plug-in units operate or monitor enterprise WeChat information interaction in a mode of injection clamping and the like, the RPA programs are used for realizing RPA operation enterprise WeChat in a mode of screen grabbing and configuring general flow automation modules, and daily operation treatment is carried out. For different business scenarios, the plug-in and RPA use various implementations, such as batch automatic addition of friends, message chat, message group chat, multimedia message transmission, etc.
The plug-in unit realizes the micro-operations of program injection, memory hijacking and other modes, and is considered as a virus program at the operating system side, and a hacker can directly use the program to perform injection or tampering. The RPA operation enterprise micro mode of the general configuration is difficult to control in response timeliness and accuracy because the RPA operation enterprise micro mode is used for screen capture, information identification and information transmission, and customized optimization training is not performed on a WeChat PC client of a Tencent enterprise.
Disclosure of Invention
In order to overcome the defects of the prior art, the invention aims to provide an RPA operation interaction method based on enterprise micro customization.
In order to achieve the above object, the present invention provides the following solutions:
an enterprise micro-customization RPA operation interaction method comprises the following steps:
performing information identification processing according to the unique identification returned by the micro-letter authorities of the micro-friends of the enterprises to obtain identification information;
the method comprises the steps of controlling an enterprise to automatically add WeChat friends by using a robot process automation technology;
based on the identification information, operating an enterprise micro-machine by utilizing a robot flow automation technology to send chat messages to the micro-letter friends;
and when the chat message is sent to the enterprise micro on the virtual machine, synchronizing the micro-letter message to the UIM of the corresponding enterprise micro account by utilizing a robot flow automation technology, and matching the corresponding micro-letter friend relationship.
Preferably, the information identification processing is performed according to the unique identification returned by the micro-letter authorities of the micro-friends of the enterprises to obtain identification information, including:
identifying and positioning enterprise micro by utilizing an OCR technology, and simulating selected information to copy and extract to obtain extracted information;
acquiring customer contact information supported by micro-letter authorities of micro-friends of enterprises and modified through interfaces and terminals;
removing the information items with repeatability of the extracted information and the customer contact information, and taking the customer micro-signal userid obtained through authorities as the unique identification for identifying the customer contact person;
determining the identification information according to the excluded information and the unique identification; the unique identification occupies the first 18 bits of the identification information.
Preferably, the method for controlling the enterprise to add the WeChat friends in a micro-automatic manner by using a robot process automation technology comprises the following steps:
the mobile phone number or UIM added WeChat friend operation distributed to the powder adding data from the powder adding automatic task, the virtual machine receives the response of the powder adding notification RAP, and simulates clicking of the enterprise WeChat;
clicking a friend adding button in a simulation manner;
filling and inputting the mobile phone number into a search box;
simulating clicking a search button;
selecting personal WeChat by default, simulating clicking an add button, and filling in calling information;
and finishing the adding, waiting for the client to confirm the code scanning and the friend adding, recording the friend adding finishing message, and finishing the friend adding operation.
Preferably, after the analog clicking of the search button, the method further comprises:
if the feedback interface can not search the WeChat friends of the mobile phone number, the information added by the UIM is prompted at the front end.
Preferably, based on the identification information, the operating enterprise using the robotic flow automation technology sends chat messages to the WeChat friends, including:
judging whether the unique identifier exists in the description information of the client detail information of the contact person when the UIM is used for sending the message to the contact person, if so, receiving the unique identifier of the WeChat contact person transmitted by the UIM, and filling the unique identifier in a search window;
judging whether a WeChat friend can be searched, after the WeChat friend is searched, simulating clicking the searched WeChat friend, and entering a chat page;
the message content paste to be sent is input into a message editing window;
and simulating clicking a sending button to send the chat message.
Preferably, when the chat message is sent to the enterprise micro on the virtual machine, the micro-message is synchronized to the UIM corresponding to the enterprise micro account by using a robot flow automation technology, and the matching of the corresponding micro-message friend relationship includes:
the client sends a message to the enterprise micro, and the enterprise micro message prompt window displays a red dot message;
identifying a red dot message by using a robot flow automation technology, and displaying an unread message chat window by simulating clicking a shortcut key;
simulating a click history chat record by using a robot process automation technology, and copying the history chat record through OCR screenshot;
comparing the field of the message sender with historical data in a local SQLite library, judging whether a friend relation exists, obtaining a first judgment result, if the first judgment result is yes, directly informing a capability platform to call back the SCRM to display the corresponding friend message on the UIM, and finishing message receiving; if the first judgment result is negative, simulating to click on the customer name at the upper left corner of the chat window, displaying the customer personal information, judging whether the OCR identification has descriptive contents or not, obtaining a second judgment result, if the second judgment result is negative, copying the descriptive contents, identifying whether the descriptive contents are provided with unique identifiers of special symbols or not, obtaining a third judgment result, if the third judgment result is positive, comparing the unique identifiers of the descriptive contents with the contact person information stored in the local SQLite to confirm the identity of a message sender, and directly informing the capability platform of displaying corresponding friend messages on the SCRM, thereby completing message receiving; if the second judgment result or the third judgment result is negative, extracting a sender field in a message of the message, adding a special separator, copying to a pasting board, opening a personal information remark information modification popup window of the client by simulated clicking, and inserting and pasting the content of the pasting board to the forefront of the description information; receiving callback information events of an official modification client individual, and generating description information content keyword ID of modification description information MQ, callback capability platform and SCRM synchronous individual information; and displaying the corresponding friend information on the SCRM after receiving the information, and finishing the information receiving.
According to the specific embodiment provided by the invention, the invention discloses the following technical effects:
the invention provides an enterprise micro-customization-based RPA operation interaction method, which comprises the following steps: performing information identification processing according to the unique identification returned by the micro-letter authorities of the micro-friends of the enterprises to obtain identification information; the method comprises the steps of controlling an enterprise to automatically add WeChat friends by using a robot process automation technology; based on the identification information, operating an enterprise micro-machine by utilizing a robot flow automation technology to send chat messages to the micro-letter friends; and when the chat message is sent to the enterprise micro on the virtual machine, synchronizing the micro-letter message to the UIM of the corresponding enterprise micro account by utilizing a robot flow automation technology, and matching the corresponding micro-letter friend relationship. The invention fully utilizes the enterprise micro-official unique identification information and the simplified searching operation step length of the simulated personal operation computer, and accurately judges the friend relation mechanism. The method shortens the steps of the general RPA operation, and simplifies a large number of IO transmission steps from the platform searching friend relation to the enterprise micro-execution searching, then to the screen information grabbing and finally to the platform end feedback judgment.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions of the prior art, the drawings that are needed in the embodiments will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a schematic flow chart of an interaction method according to an embodiment of the present invention;
fig. 2 is a schematic diagram of implementation steps of information identification processing according to unique identification returned by an enterprise micro friend micro letter official provided by the embodiment of the present invention;
fig. 3 is a schematic diagram of steps for implementing micro-automatic addition of WeChat friends in an RPA operation enterprise according to an embodiment of the present invention;
fig. 4 is a schematic diagram of steps for implementing micro chat sending of an RPA operation enterprise according to an embodiment of the present invention;
fig. 5 is a schematic diagram of an implementation step of an RPA received message according to an embodiment of the present invention.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present invention, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
In order that the above-recited objects, features and advantages of the present invention will become more readily apparent, a more particular description of the invention will be rendered by reference to the appended drawings and appended detailed description.
Fig. 1 is a schematic flow chart of an interaction method provided by an embodiment of the present invention, and as shown in fig. 1, the present invention provides an interaction method based on enterprise micro-customization RPA operation, including:
step 100: performing information identification processing according to the unique identification returned by the micro-letter authorities of the micro-friends of the enterprises to obtain identification information;
step 200: the method comprises the steps of controlling an enterprise to automatically add WeChat friends by using a robot process automation technology;
step 300: based on the identification information, operating an enterprise micro-machine by utilizing a robot flow automation technology to send chat messages to the micro-letter friends;
step 400: and when the chat message is sent to the enterprise micro on the virtual machine, synchronizing the micro-letter message to the UIM of the corresponding enterprise micro account by utilizing a robot flow automation technology, and matching the corresponding micro-letter friend relationship.
Preferably, the information identification processing is performed according to the unique identification returned by the micro-letter authorities of the micro-friends of the enterprises to obtain identification information, including:
identifying and positioning enterprise micro by utilizing an OCR technology, and simulating selected information to copy and extract to obtain extracted information;
acquiring customer contact information supported by micro-letter authorities of micro-friends of enterprises and modified through interfaces and terminals;
removing the information items with repeatability of the extracted information and the customer contact information, and taking the customer micro-signal userid obtained through authorities as the unique identification for identifying the customer contact person;
determining the identification information according to the excluded information and the unique identification; the unique identification occupies the first 18 bits of the identification information.
Specifically, as shown in fig. 2, in this embodiment, the information identification processing is performed according to the unique identification returned by the micro-letter authority of the micro-friends of the enterprise, and the implementation steps are as follows:
when the RPA micro-chatts to send or receive the message, the contact person is required to have the [ unique identifier ] information to quickly and accurately locate, so that the RPA operation time is saved, and the [ unique identifier ] pre-requirement processing of the contact person for the integral requirement of the RPA is considered.
At present, when an RPA operation enterprise is micro, the information extracted by OCR recognition and positioning and simulation selection copy is as follows:
WeChat nicknames;
remark names;
description;
a telephone;
an enterprise;
a label;
add time (not modifiable);
source (non-modifiable);
and the micro-official support of the Tencent enterprise is that the customer contact information which can be modified by the interface and the terminal is:
remark names;
a telephone;
a label;
an enterprise;
description;
in order to ensure the rapidness and the accuracy of the contact searching, the information items (WeChat nicknames, remark names, telephones, enterprises and labels) with repeatability in the information are excluded, 18-bit character positions (specific rules see functional description below) occupying the [ description ] content are adopted, and the client micro-signals userid which can be obtained through authorities are used as the [ unique identifier ] for identifying the client contacts.
Scene 1: the method comprises the steps of firstly scanning codes on a virtual machine of a guest-connected cloud capability platform to log in enterprise WeChat, informing a background to call an official interface of 'acquire client list', 'acquire client details', 'acquire client group list', 'acquire client group details', and the like after RPA identification, and carrying out initialization processing on information of friend contacts, group chat, and the like. After the initialization is completed, the content of each WeChat contact is called an official 'modified customer remark information' interface, and the 18 bits in front are attached with a WeChat ID with a special symbol pair to be used as a unique identification for processing.
Scene 2: in order to facilitate the RPA operation enterprise micro interface, obtaining the customer identity confirmation information, adopting a method of inserting a unique identifier into a special character of the descriptive content to confirm the customer contact identity;
thus, the UIM defaults to occupy 18 bits in front of the descriptive content when modifying the content of the client personal information [ descriptive information ], and the user defaults to append after the unique identifier is present when operating the modification descriptive information.
Official limits:
description: the user describes the external contact, and the maximum is 150 characters
The unique identifier occupies 16 bits of the character for the first and last special characters of the unique identifier one bit each (#or $), and 18 bits (MD 516 bits) in total. Examples: #7881300195920062#.
Scene 3: the client modifies the description information manually on the terminal/mobile phone, so that the condition that the unique identification of the client is deleted and the like occurs, and the system needs to perform automatic recovery logic processing; when the client modifies and saves the description content of the original enterprise micro-client on the terminal/mobile phone, the enterprise micro-official can trigger modification event [ client contact ] [ callback ] [ editing enterprise client event ], and execute callback service notification as I-S SCRM service of the third-party service provider.
After the callback event is acquired, an interface of [ client contact ] [ client management-acquisition client detail ] of an official server API interface is called. Synchronizing description information in the SCRM system, judging whether the first 18 bits of the description content still have the following special identifier #7881300195920062# or $7881300195920062 $unique identifier, and if so, not performing subsequent processing; if the micro-signal ID of the client repository does not exist, after adding a special symbol as a Keyword, the micro-signal ID is inserted into the first 18-bit character of the existing descriptive content, if the whole content exceeds 150-bit characters, the first bit of the character string is intercepted to 150 bits, the later content is discarded (the client descriptive information length is informed of being partially occupied logic in the off-line training), and then an official [ client contact ] [ client management-modification client remark information ] interface is called.
Preferably, the method for controlling the enterprise to add the WeChat friends in a micro-automatic manner by using a robot process automation technology comprises the following steps:
the mobile phone number or UIM added WeChat friend operation distributed to the powder adding data from the powder adding automatic task, the virtual machine receives the response of the powder adding notification RAP, and simulates clicking of the enterprise WeChat;
clicking a friend adding button in a simulation manner;
filling and inputting the mobile phone number into a search box;
simulating clicking a search button;
selecting personal WeChat by default, simulating clicking an add button, and filling in calling information;
and finishing the adding, waiting for the client to confirm the code scanning and the friend adding, recording the friend adding finishing message, and finishing the friend adding operation.
As shown in fig. 3, in this embodiment, the RPA operation enterprise adds a WeChat friend in a slightly automatic manner, and its RPA operation logic is described as follows:
step1: the mobile phone number or UIM added WeChat friend operation distributed to the powder adding data from the powder adding automatic task, the virtual machine receives the response of the powder adding notification RAP, and simulates clicking of the enterprise WeChat;
step2: clicking a friend adding button in a simulation manner;
step3: filling and inputting the mobile phone number into a search box;
step4: simulating clicking a search button;
judging whether the branch can search WeChat:
WeChat account numbers cannot be searched: the feedback interface can not search the WeChat friend of the mobile phone number, and if the WeChat friend is added through the UIM, the WeChat friend is prompted at the front end.
Adding a new-message notification class on the message list of the UIM as a result display page for displaying and adding the client WeChat record;
searching a WeChat account number to enter step5;
step5: the personal WeChat is selected by default, the add button is simulated to be clicked, and the calling information is filled in.
And finishing the adding and waiting for the client to confirm the code scanning and the friend adding, recording the friend adding finishing message, and finishing the friend adding operation.
Preferably, after the analog clicking of the search button, the method further comprises:
if the feedback interface can not search the WeChat friends of the mobile phone number, the information added by the UIM is prompted at the front end.
Preferably, based on the identification information, the operating enterprise using the robotic flow automation technology sends chat messages to the WeChat friends, including:
judging whether the unique identifier exists in the description information of the client detail information of the contact person when the UIM is used for sending the message to the contact person, if so, receiving the unique identifier of the WeChat contact person transmitted by the UIM, and filling the unique identifier in a search window;
judging whether a WeChat friend can be searched, after the WeChat friend is searched, simulating clicking the searched WeChat friend, and entering a chat page;
the message content paste to be sent is input into a message editing window;
and simulating clicking a sending button to send the chat message.
As shown in fig. 4, the RPA operation logic of the RPA operation enterprise micro chat message is as follows:
step1: there are two types of portals for UIM to send messages to contacts,
1 directly selecting friend information existing in a message list;
2, selecting a contact of the contact list;
after the two selection operations, pre-judging is carried out on the selected contact person, and whether the description information in the client detail information has the unique identifier of the special identifier #7881300195920062# is judged
If so, step2 can be smoothly entered for RPA operation.
If not, page friendly prompting:
the current contact does not initialize the unique identification of the descriptive information, the system is automatically updated later, please wait.
After a special symbol is added as a key by inquiring a micro-signal ID stored in an SCRM system in the background, inserting the micro-signal ID into the first 18-bit character of the existing descriptive content, if the whole content exceeds 150-bit characters, intercepting the content to 150 bits, discarding the rear content, calling an interface for modifying customer remark information, completing the modification of the customer descriptive information, and releasing a UIM message content editing window to be in an editable state;
the acquired micro-signal ID is filled into the descriptive contents.
step2: receiving a unique identifier in the WeChat contact person transmitted by the UIM, and filling the unique identifier in a search window;
step3: judging whether a WeChat friend can be searched, after the WeChat friend is searched, simulating clicking the searched WeChat friend, and entering a chat page;
step4: the message content paste to be sent is entered into the message edit window.
The types of messages currently supported for transmission are as follows:
sending a text message;
sending a picture message;
sending a voice message;
sending a video message;
sending a file message;
sending applet message (sending text content: # applet:// learning online/GZbPAAFSVgQk 61 m)
Step5: and simulating clicking a sending button to finish message sending.
Preferably, when the chat message is sent to the enterprise micro on the virtual machine, the micro-message is synchronized to the UIM corresponding to the enterprise micro account by using a robot flow automation technology, and the matching of the corresponding micro-message friend relationship includes:
the client sends a message to the enterprise micro, and the enterprise micro message prompt window displays a red dot message;
identifying a red dot message by using a robot flow automation technology, and displaying an unread message chat window by simulating clicking a shortcut key;
simulating a click history chat record by using a robot process automation technology, and copying the history chat record through OCR screenshot;
comparing the field of the message sender with historical data in a local SQLite library, judging whether a friend relation exists, obtaining a first judgment result, if the first judgment result is yes, directly informing a capability platform to call back the SCRM to display the corresponding friend message on the UIM, and finishing message receiving; if the first judgment result is negative, simulating to click on the customer name at the upper left corner of the chat window, displaying the customer personal information, judging whether the OCR identification has descriptive contents or not, obtaining a second judgment result, if the second judgment result is negative, copying the descriptive contents, identifying whether the descriptive contents are provided with unique identifiers of special symbols or not, obtaining a third judgment result, if the third judgment result is positive, comparing the unique identifiers of the descriptive contents with the contact person information stored in the local SQLite to confirm the identity of a message sender, and directly informing the capability platform of displaying corresponding friend messages on the SCRM, thereby completing message receiving; if the second judgment result or the third judgment result is negative, extracting a sender field in a message of the message, adding a special separator, copying to a pasting board, opening a personal information remark information modification popup window of the client by simulated clicking, and inserting and pasting the content of the pasting board to the forefront of the description information; receiving callback information events of an official modification client individual, and generating description information content keyword ID of modification description information MQ, callback capability platform and SCRM synchronous individual information; and displaying the corresponding friend information on the SCRM after receiving the information, and finishing the information receiving.
As shown in fig. 5, in this embodiment, when an enterprise micro-friend list chat sends a message to an enterprise micro on a virtual machine, the RPA needs to synchronize the micro-letter message to the UIM corresponding to the enterprise micro account number, and match the corresponding micro-letter friend relationship, and the RPA operation logic is as follows:
step1: the client sends a message to the enterprise micro, and the enterprise micro message prompt window displays a red dot message;
step2: the RPA identifies a new message red point, simulates clicking a shortcut key to display an unread message chat window;
step3: RPA simulates clicking, historical chatting records, and copies the historical chatting records through OCR screenshot;
step4: comparing the field of the message sender with historical data in a local SQLite library, and judging whether a friend relationship exists or not;
copying the unique identifier of the sticking board, and comparing with the micro-signal ID of the contact friend relation list loaded to the local SQLite database by the enterprise micro-account number of the enterprise employee logged in by the current virtual machine;
judgment logic:
a friend relation enters step5;
entering step6 without friend relationship (the local non-friend relationship may be caused by that the friend is just added successfully and is not synchronized with the local database);
the type of message that is supported to be received is as follows:
reporting text message:
msg: { content: { content } };
reporting a picture message:
searching pictures and thumbnail comparison according to time;
the PC end of the virtual machine is provided with a fixed storage picture file position:
reporting voice message:
searching files according to time and voice duration;
reporting video information:
searching files and video time according to time;
reporting file information:
searching for file duplication by name;
reporting a link message:
copying the URL and intercepting a link display area block to store the picture;
reporting a positioning message:
the screenshot map shows the regional block, duplicate and locate the text content of the address;
reporting the applet message:
screenshot applet shows the region block;
reporting video number:
screenshot applet shows the region block;
reporting system information:
the screenshot is transferred to a text for reporting;
reporting personal name card:
the screenshot applet shows a region block.
step5: the direct notification capability platform calls back the SCRM to display the corresponding friend message on the (UIM), and the message receiving is completed.
step6: and simulating clicking the customer name in the upper left corner of the chat window to display the personal information of the customer.
step7: OCR recognizes whether there is a content,
judgment logic:
if yes, copying the descriptive content, and entering step8;
if not, enter step10;
step8: the identification of whether the content is provided with the unique identifier of the special symbol after copying will be described
Judgment logic:
step9 is entered if a band is identified [ unique identification of special symbol ];
step10 is entered if no unique identifier of the special symbol is identified;
step9: comparing the unique identification with the special identifier in the descriptive content with the contact information stored in the local SQLite to confirm the identity of the sender of the message, and directly informing the capability platform to display the corresponding friend message on the SCRM (UIM) to finish the message receiving.
step10: extracting a sender field in a message of the message, adding a special separator, and copying to a pasting board;
step11: the personal information remark information modification popup window of the client is opened by simulated clicking, and the content of the pasting board is inserted and pasted to the forefront of the description information;
step12: and receiving callback information events of the official modification client individuals, and generating description information content keyword IDs of modification description information MQ, callback capability platform and SCRM synchronous personal information.
step13: and the received message displays the corresponding friend message on the SCRM (UIM), and the message reception is completed.
The beneficial effects of the invention are as follows:
1. in the process of realizing operation of the enterprise micro with the traditional plug-in, the invention avoids the mode of injecting a program similar to viruses and hijacking a memory, adopts a mode of simulating a real person to operate a computer to operate the enterprise micro in the whole process, and prevents the risk of sealing numbers due to triggering of the enterprise micro wind control management.
2. In the process of operating the enterprise micro-positioning friend relationship, the invention fully utilizes the enterprise micro-official unique identification information and simplifies the searching operation step length of a simulated personal operating computer, and accurately judges the friend relationship mechanism. The method shortens the steps of the general RPA operation, and simplifies a large number of IO transmission steps from the platform searching friend relation to the enterprise micro-execution searching, then to the screen information grabbing and finally to the platform end feedback judgment.
In the present specification, each embodiment is described in a progressive manner, and each embodiment is mainly described in a different point from other embodiments, and identical and similar parts between the embodiments are all enough to refer to each other.
The principles and embodiments of the present invention have been described herein with reference to specific examples, the description of which is intended only to assist in understanding the methods of the present invention and the core ideas thereof; also, it is within the scope of the present invention to be modified by those of ordinary skill in the art in light of the present teachings. In view of the foregoing, this description should not be construed as limiting the invention.
Claims (6)
1. An enterprise micro-customization RPA operation interaction method is characterized by comprising the following steps:
performing information identification processing according to the unique identification returned by the micro-letter authorities of the micro-friends of the enterprises to obtain identification information;
the method comprises the steps of controlling an enterprise to automatically add WeChat friends by using a robot process automation technology;
based on the identification information, operating an enterprise micro-machine by utilizing a robot flow automation technology to send chat messages to the micro-letter friends;
and when the chat message is sent to the enterprise micro on the virtual machine, synchronizing the micro-letter message to the UIM of the corresponding enterprise micro account by utilizing a robot flow automation technology, and matching the corresponding micro-letter friend relationship.
2. The method for interaction of the RPA operation based on the micro-customization of the enterprise according to claim 1, wherein the method for processing the information identification according to the unique identification returned by the micro-letter authority of the micro-friends of the enterprise to obtain the identification information comprises the following steps:
identifying and positioning enterprise micro by utilizing an OCR technology, and simulating selected information to copy and extract to obtain extracted information;
acquiring customer contact information supported by micro-letter authorities of micro-friends of enterprises and modified through interfaces and terminals;
removing the information items with repeatability of the extracted information and the customer contact information, and taking the customer micro-signal userid obtained through authorities as the unique identification for identifying the customer contact person;
determining the identification information according to the excluded information and the unique identification; the unique identification occupies the first 18 bits of the identification information.
3. The method for interaction of enterprise-based micro-customized RPA operations of claim 1, wherein the controlling the enterprise-based micro-automated addition of WeChat friends using robotic process automation technology comprises:
the mobile phone number or UIM added WeChat friend operation distributed to the powder adding data from the powder adding automatic task, the virtual machine receives the response of the powder adding notification RAP, and simulates clicking of the enterprise WeChat;
clicking a friend adding button in a simulation manner;
filling and inputting the mobile phone number into a search box;
simulating clicking a search button;
selecting personal WeChat by default, simulating clicking an add button, and filling in calling information;
and finishing the adding, waiting for the client to confirm the code scanning and the friend adding, recording the friend adding finishing message, and finishing the friend adding operation.
4. An enterprise-based micro-customized RPA operational interaction method according to claim 3, further comprising, after said simulated clicking of the search button:
if the feedback interface can not search the WeChat friends of the mobile phone number, the information added by the UIM is prompted at the front end.
5. The method for interaction of enterprise-based micro-customized RPA operations of claim 1, wherein operating an enterprise micro-to send chat messages to the WeChat friends using robotic flow automation techniques based on the identification information comprises:
judging whether the unique identifier exists in the description information of the client detail information of the contact person when the UIM is used for sending the message to the contact person, if so, receiving the unique identifier of the WeChat contact person transmitted by the UIM, and filling the unique identifier in a search window;
judging whether a WeChat friend can be searched, after the WeChat friend is searched, simulating clicking the searched WeChat friend, and entering a chat page;
the message content paste to be sent is input into a message editing window;
and simulating clicking a sending button to send the chat message.
6. The method for interaction of enterprise micro-customized RPA operations according to claim 1, wherein when the chat message is sent to an enterprise micro on a virtual machine, synchronizing the micro-letter message to a UIM corresponding to an enterprise micro account by using a robot flow automation technology, and matching the corresponding micro-letter friend relationship, comprising:
the client sends a message to the enterprise micro, and the enterprise micro message prompt window displays a red dot message;
identifying a red dot message by using a robot flow automation technology, and displaying an unread message chat window by simulating clicking a shortcut key;
simulating a click history chat record by using a robot process automation technology, and copying the history chat record through OCR screenshot;
comparing the field of the message sender with historical data in a local SQLite library, judging whether a friend relation exists, obtaining a first judgment result, if the first judgment result is yes, directly informing a capability platform to call back the SCRM to display the corresponding friend message on the UIM, and finishing message receiving; if the first judgment result is negative, simulating to click on the customer name at the upper left corner of the chat window, displaying the customer personal information, judging whether the OCR identification has descriptive contents or not, obtaining a second judgment result, if the second judgment result is negative, copying the descriptive contents, identifying whether the descriptive contents are provided with unique identifiers of special symbols or not, obtaining a third judgment result, if the third judgment result is positive, comparing the unique identifiers of the descriptive contents with the contact person information stored in the local SQLite to confirm the identity of a message sender, and directly informing the capability platform of displaying corresponding friend messages on the SCRM, thereby completing message receiving; if the second judgment result or the third judgment result is negative, extracting a sender field in a message of the message, adding a special separator, copying to a pasting board, opening a personal information remark information modification popup window of the client by simulated clicking, and inserting and pasting the content of the pasting board to the forefront of the description information; receiving callback information events of an official modification client individual, and generating description information content keyword ID of modification description information MQ, callback capability platform and SCRM synchronous individual information; and displaying the corresponding friend information on the SCRM after receiving the information, and finishing the information receiving.
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