CN116347488B

CN116347488B - Network blocking processing method, device and storage medium

Info

Publication number: CN116347488B
Application number: CN202310197340.7A
Authority: CN
Inventors: 赵荣; 高俊男; 阳军
Original assignee: Honor Device Co Ltd
Current assignee: Honor Device Co Ltd
Priority date: 2023-02-21
Filing date: 2023-02-21
Publication date: 2023-10-20
Anticipated expiration: 2043-02-21
Also published as: CN116347488A

Abstract

The embodiment of the application provides a method, equipment and a storage medium for processing network blocking. The method comprises the following steps: if the network blocking phenomenon of the terminal equipment is determined, determining an information set corresponding to a position area where the terminal equipment is positioned from a database; the information set comprises historical self-healing information of each cell in N cells corresponding to the position area where the terminal equipment is located; the database comprises the historical self-healing information of the cell; the self-healing information comprises at least one self-healing action, the self-healing action represents a network processing action, and an action result of the self-healing action represents whether the self-healing action is effective or not; determining and executing executable self-healing actions according to action results of the self-healing actions in the information set; the executable self-healing action is an effective self-healing action. The terminal equipment can execute all executable self-healing actions in advance; and the terminal equipment shortens the time of the card detection and the self-healing triggering based on the process, and accelerates the recovery of the network of the terminal equipment.

Description

Network blocking processing method, device and storage medium

Technical Field

The present application relates to the field of terminal technologies, and in particular, to a method and apparatus for processing network blocking, and a storage medium.

Background

Terminal devices have become an important communication tool in people's lives, and the terminal devices are moved to various locations by users. The network environment where the terminal equipment is located is complex and changeable; a cell in a network environment, and a part of the cell may have a fault; if the terminal device resides in the failed cell, communication of the terminal device will be adversely affected. After the terminal equipment is blocked by the network, the terminal equipment cannot complete the service and communication in time.

Thus, there is a need for a method that can solve the network blocking of the terminal device.

Disclosure of Invention

The embodiment of the application provides a method, equipment and a storage medium for processing network jamming, which are applied to the technical field of terminals and are used for solving the problem that the terminal equipment is jammed.

In a first aspect, an embodiment of the present application provides a method for processing network blocking, where the method is applied to a terminal device, and the method includes:

if the terminal equipment is determined to have the network blocking phenomenon, determining an information set corresponding to a position area where the terminal equipment is positioned from a database; the information set comprises historical self-healing information of each cell in N cells corresponding to a position area where the terminal equipment is located; the database comprises the self-healing information of the history of the cell; the self-healing information comprises at least one self-healing action, the self-healing action represents a network processing action, and an action result of the self-healing action represents whether the self-healing action is effective or not; n is a positive integer greater than or equal to 1; determining an executable self-healing action according to an action result of the self-healing action in the information set; wherein the executable self-healing action is an effective self-healing action; and executing the executable self-healing action.

In this way, the terminal device can obtain a plurality of self-healing actions corresponding to the current network clamping phenomenon, and the terminal device obtains a plurality of self-healing actions corresponding to the current network clamping phenomenon based on the self-healing actions of a plurality of cells. Then, as the action result of each self-healing action characterizes whether the self-healing action is effective or not, the terminal equipment determines and executes the effective self-healing action in the information set, and determines the executable self-healing action according to the effective self-healing action. Therefore, the terminal equipment can execute all executable self-healing actions in advance; and the terminal equipment shortens the time of the card detection and the self-healing triggering based on the process, and accelerates the recovery of the network of the terminal equipment.

In one possible implementation manner, the self-healing action in the information set is a self-healing action corresponding to a cause value of the network katon phenomenon; the reason value represents the network blocking type when the network blocking phenomenon occurs; determining an executable self-healing action according to an action result of the self-healing action in the information set, wherein the method comprises the following steps:

determining effective self-healing actions in the information set according to action results of the self-healing actions in the information set; acquiring the effective rate of effective self-healing actions in the information set; wherein the effective rate represents the effective proportion of the self-healing action after being executed for a plurality of times; and determining the self-healing action with the effective self-healing action efficiency greater than a preset first threshold value in the information set as the executable self-healing action.

Thus, the self-healing action with higher effective rate can be determined from the information set. Based on the self-healing action with higher effective rate, the terminal equipment can more quickly finish the recovery of the network of the terminal equipment.

In one possible implementation manner, the effective rate specifically characterizes the effective rate of the self-healing action and other self-healing actions related to the self-healing action after being jointly executed for a plurality of times; obtaining the effective rate of the effective self-healing action in the information set, comprising:

determining other self-healing actions associated with the effective self-healing actions in the information set; determining the number of times of execution that the effective self-healing action in the information set and other self-healing actions associated with the effective self-healing action in the information set are jointly executed; determining a self-healing action of which the execution times are larger than a preset second threshold value; and determining the effective proportion of the self-healing actions with the execution times larger than a preset second threshold value and other self-healing actions related to the self-healing actions with the execution times larger than the preset second threshold value after being jointly executed for multiple times, and the effective proportion is the effective self-healing action in the information set.

Thus, the self-healing action with higher effective rate after common multiple execution can be determined based on the related self-healing actions.

In one possible implementation, the method further includes:

acquiring other self-healing actions related to the self-healing actions according to the self-healing actions with the effective self-healing actions in the information set, wherein the effective rate of the self-healing actions is greater than a preset first threshold value; and determining other self-healing actions associated with the self-healing action as executable self-healing actions.

In this way, other self-healing actions associated with the self-healing action with higher efficiency can also be regarded as executable self-healing actions.

In one possible implementation manner, before determining the executable self-healing action according to the action result of the self-healing action in the information set, the method further comprises:

acquiring call data information of the terminal equipment; the call data information characterizes whether the terminal equipment is in a call state or not;

and if the call data information indicates that the terminal equipment is not in a call state, executing the step of determining the executable self-healing action according to the action result of the self-healing action in the information set.

Thus, if the terminal equipment is in a call state, the self-healing processing of the terminal equipment is not needed, so that other communication problems are avoided.

In one possible implementation manner, if it is determined that the network blocking phenomenon occurs in the terminal device, determining, from a database, an information set corresponding to a location area where the terminal device is located, includes:

Acquiring current network state information of the terminal equipment in real time;

if the network jamming phenomenon is determined to occur according to the current network state information, a jamming message of the network jamming phenomenon is determined according to the current network state information; the method comprises the steps that a network jamming phenomenon occurs in a terminal device through a jamming message, wherein the jamming message is provided with a cause value, and the cause value represents a network jamming type when the network jamming phenomenon occurs;

and according to the cause value in the katon message, determining a self-healing action corresponding to the cause value in the katon message from the historical self-healing information of each cell corresponding to the position area of the terminal equipment in the database so as to obtain the information set.

Therefore, based on the network state information, the network jamming type when the network jamming phenomenon occurs is determined, and the self-healing action corresponding to the network jamming type is further determined conveniently.

In one possible implementation, the network state information includes, but is not limited to, one or more of the following: network signal strength, round trip time RTT delay, uplink rate, downlink rate, network path congestion information.

In one possible implementation, performing the executable self-healing action includes:

and executing the obtained effective self-healing actions in parallel. Alternatively, the executable self-healing action has priority; and executing the obtained effective self-healing action according to the priority of the executable self-healing action.

In this way, the terminal device performs an effective self-healing action in the set of information based on the priority of the self-healing action. The self-healing action with high priority is executed preferentially.

In one possible implementation, according to the priority of the executable self-healing actions, executing the resulting valid self-healing actions includes:

determining the priority of the executable self-healing action according to preset information;

and executing the executable self-healing action according to the priority of the executable self-healing action.

Thus, after the information set is obtained, the priority of the executable self-healing action in the information set is determined in real time.

In one possible implementation manner, determining the priority of the executable self-healing action according to preset information includes:

and determining the priority of the executable self-healing action according to the network jamming type of the terminal equipment when the network jamming phenomenon occurs currently and/or the historical execution times of the executable self-healing action.

In one possible implementation, the method further includes: if it is determined that the i+1th network blocking phenomenon occurs in the terminal equipment in the process of effectively identifying the self-healing action corresponding to the i-th network blocking phenomenon of the terminal equipment, interrupting the effective identification of the self-healing action corresponding to the i-th network blocking phenomenon; wherein i is a positive integer greater than or equal to 1;

determining and executing a self-healing action corresponding to the (i+1) th network blocking phenomenon from the database;

if it is determined that the obtained self-healing action corresponding to the (i+1) -th network stuck phenomenon is effective after the effectiveness identification of the self-healing action corresponding to the (i+1) -th network stuck phenomenon is performed, the self-healing action corresponding to the (i+1) -th network stuck phenomenon is determined to be effective, and the self-healing action corresponding to the (i+1) -th network stuck phenomenon is associated with the self-healing action corresponding to the (i+1) -th network stuck phenomenon.

In this way, if the i+1th network blocking phenomenon is detected in the process of effectively identifying the self-healing action corresponding to the i-th network blocking phenomenon of the terminal device, the effective identification of the self-healing action corresponding to the i-th network blocking phenomenon is interrupted, because the self-healing action corresponding to the i-th network blocking phenomenon may be invalid, and the process of effectively identifying the self-healing action corresponding to the i-th network blocking phenomenon is not required to be completed. And on the basis of the result of the validity identification of the self-healing action corresponding to the i+1th network clamping phenomenon, the self-healing action corresponding to the i+1th network clamping phenomenon is associated with the self-healing action corresponding to the i-th network clamping phenomenon, and the action result of the self-healing action corresponding to the i+1th network clamping phenomenon is determined to be the same as the action result of the self-healing action corresponding to the i-th network clamping phenomenon. Thus, based on the history self-healing process, the self-healing actions are correlated to obtain a database.

In one possible implementation, the method further includes:

if the self-healing action corresponding to the i+1th network clamping phenomenon is determined to be invalid after the validity identification is carried out on the self-healing action corresponding to the i+1th network clamping phenomenon, the self-healing action corresponding to the i+1th network clamping phenomenon is determined to be invalid, and the self-healing action corresponding to the i+1th network clamping phenomenon is associated with the self-healing action corresponding to the i+1th network clamping phenomenon.

In one possible implementation, the method further includes

If it is determined that the i+2th network blocking phenomenon occurs in the terminal equipment in the process of effectively identifying the self-healing action corresponding to the i+1th network blocking phenomenon of the terminal equipment, interrupting the effective identification of the self-healing action corresponding to the i+1th network blocking phenomenon; determining and executing a self-healing action corresponding to the (i+2) th network blocking phenomenon from the database; if it is determined that the obtained self-healing action corresponding to the i+2th network click phenomenon is valid after the validity identification is performed on the self-healing action corresponding to the i+2th network click phenomenon, it is determined that the self-healing action corresponding to the i+1th network click phenomenon and the self-healing action corresponding to the i network click phenomenon are valid, and the self-healing action corresponding to the i network click phenomenon, the self-healing action corresponding to the i+1th network click phenomenon and the self-healing action corresponding to the i+2th network click phenomenon are correlated.

In this way, if the i+1th network blocking phenomenon is detected in the process of effectively identifying the self-healing action corresponding to the i-th network blocking phenomenon of the terminal device, the effective identification of the self-healing action corresponding to the i-th network blocking phenomenon is interrupted, because the self-healing action corresponding to the i-th network blocking phenomenon may be invalid, and the process of effectively identifying the self-healing action corresponding to the i-th network blocking phenomenon is not required to be completed. Therefore, the self-healing action corresponding to the i+1th network stuck phenomenon is determined and executed, and then the effectiveness recognition is carried out on the self-healing action corresponding to the i+1th network stuck phenomenon. If the i+2th network blocking phenomenon is detected in the process of effectively identifying the self-healing action corresponding to the i+1th network blocking phenomenon of the terminal equipment, the effective identification of the self-healing action corresponding to the i+1th network blocking phenomenon is interrupted, because the self-healing action corresponding to the i+1th network blocking phenomenon may be invalid, and the process of effectively identifying the self-healing action corresponding to the i+1th network blocking phenomenon is not required to be completed. And on the basis of the result of the effectiveness identification of the self-healing action corresponding to the i+2th network clamping phenomenon, correlating the self-healing action corresponding to the i+2th network clamping phenomenon with the self-healing action corresponding to the i+1th network clamping phenomenon and the self-healing action corresponding to the i network clamping phenomenon, and determining the action result of the self-healing action corresponding to the i+2th network clamping phenomenon, the action result of the self-healing action corresponding to the i+1th network clamping phenomenon and the action result of the self-healing action corresponding to the i network clamping phenomenon to be the same. Thus, based on the history self-healing process, the self-healing actions are correlated to obtain a database.

In one possible implementation, the method further includes:

if it is determined that the obtained self-healing action corresponding to the i+2th network click phenomenon is invalid after the validity identification is performed on the self-healing action corresponding to the i+2th network click phenomenon, it is determined that the self-healing action corresponding to the i+1th network click phenomenon and the self-healing action corresponding to the i network click phenomenon are both invalid, and the self-healing action corresponding to the i network click phenomenon, the self-healing action corresponding to the i+1th network click phenomenon and the self-healing action corresponding to the i+2th network click phenomenon are correlated.

In one possible implementation, the method further includes:

detecting the network state of the terminal equipment on a cellular network in real time, and if the terminal equipment is determined to have the ith network blocking phenomenon, generating a blocking message corresponding to the ith network blocking phenomenon, wherein the blocking message represents that the terminal equipment has the network blocking phenomenon, the blocking message has a cause value, and the cause value represents the network blocking type when the network blocking phenomenon occurs; according to the cause value in the blocking message corresponding to the ith network blocking phenomenon, determining a self-healing action corresponding to the cause value corresponding to the ith network blocking phenomenon; and executing the self-healing action corresponding to the reason value corresponding to the ith network blocking phenomenon.

Therefore, the self-healing action corresponding to the ith network jamming phenomenon can be determined based on the jamming information and the reason value of the ith network jamming phenomenon.

In one possible implementation manner, before determining the self-healing action corresponding to the reason value corresponding to the ith network cartoon phenomenon according to the reason value in the cartoon message corresponding to the ith network cartoon phenomenon, the method further includes:

and determining that self-healing processing is required to be executed according to the terminal state information of the terminal equipment when the ith network clamping phenomenon occurs and/or the historical self-healing information of the cell in which the terminal equipment is located in a database.

Thus, the terminal equipment determines to execute the self-healing process, which can solve the network blocking phenomenon of the terminal equipment, and further the terminal equipment determines to execute the self-healing process.

In one possible implementation manner, determining that self-healing needs to be performed according to terminal state information of the terminal device when the ith network blocking phenomenon occurs and/or historical self-healing information of a cell in which the terminal device is located in a database includes:

if the terminal equipment accords with the preset condition according to the terminal state information of the terminal equipment when the ith network clamping phenomenon occurs and/or the self-healing information of the historic cell in which the terminal equipment is located in the database, the self-healing processing is determined to be executed.

In one possible implementation, the preset condition includes: the terminal equipment is not in a call state, and/or the effective rate of the self-healing action corresponding to the reason value corresponding to the ith network stuck phenomenon in the self-healing information of the history of the cell in which the terminal equipment is located is greater than a preset first threshold; wherein the effective rate characterizes the effective rate of the self-healing action after being executed for a plurality of times.

In one possible implementation, the self-healing action is one of the following: cell switching operation, communication protocol system changing operation, multiplexing switch operation, and dual-card switching operation. The self-healing actions are not limited to the above actions, but may be other network processing actions known or may occur in the future.

In one possible implementation, the self-healing action has execution time information; the execution time information characterizes an execution time point of the self-healing action.

In a second aspect, an embodiment of the present application provides a terminal device, which may also be referred to as a terminal (terminal), a User Equipment (UE), a Mobile Station (MS), a Mobile Terminal (MT), or the like. The terminal device may be a mobile phone, a smart television, a wearable device, a tablet (Pad), a computer with wireless transceiving function, a Virtual Reality (VR) terminal device, an augmented reality (augmented reality, AR) terminal device, a wireless terminal in industrial control (industrial control), a wireless terminal in unmanned driving (self-driving), a wireless terminal in teleoperation (remote medical surgery), a wireless terminal in smart grid (smart grid), a wireless terminal in transportation safety (transportation safety), a wireless terminal in smart city (smart city), a wireless terminal in smart home (smart home), or the like.

The terminal device includes: comprising the following steps: a processor and a memory; the memory stores computer-executable instructions; the processor executes computer-executable instructions stored in the memory to cause the terminal device to perform a method as in the first aspect.

In a third aspect, embodiments of the present application provide a computer-readable storage medium storing a computer program. The computer program, when executed by a processor, implements a method as in the first aspect.

In a fourth aspect, embodiments of the present application provide a computer program product comprising a computer program which, when run, causes a computer to perform the method as in the first aspect.

In a fifth aspect, an embodiment of the present application provides a chip comprising a processor for invoking a computer program in a memory to perform a method according to the first aspect.

It should be understood that the second to fifth aspects of the present application correspond to the technical solutions of the first aspect of the present application, and the advantages obtained by each aspect and the corresponding possible embodiments are similar, and are not repeated.

Drawings

Fig. 1 shows a schematic configuration diagram of a terminal device 100;

Fig. 2 is a software configuration block diagram of the terminal device 100 of the embodiment of the present application;

FIG. 3 is a schematic view of a scenario provided by an embodiment of the present application;

fig. 4 is a flowchart of a method for processing network blocking according to an embodiment of the present application;

fig. 5 is a flow chart II of a network blocking processing method according to an embodiment of the present application;

fig. 6 is a schematic diagram of a time axis of a network blocking processing method according to an embodiment of the present application;

fig. 7 is a second time axis schematic diagram of a network blocking processing method according to an embodiment of the present application;

fig. 8 is a block diagram of a software layer of a terminal device according to an embodiment of the present application;

fig. 9 is a schematic structural diagram of a chip according to an embodiment of the present application;

fig. 10 is a schematic structural diagram of a terminal device according to an embodiment of the present application.

Detailed Description

For purposes of clarity in describing the embodiments of the present application, the words "exemplary" or "such as" are used herein to mean serving as an example, instance, or illustration. Any embodiment or design described herein as "exemplary" or "for example" should not be construed as preferred or advantageous over other embodiments or designs. Rather, the use of words such as "exemplary" or "such as" is intended to present related concepts in a concrete fashion.

In the embodiments of the present application, "at least one" means one or more, and "a plurality" means two or more. "and/or", describes an association relationship of an association object, and indicates that there may be three relationships, for example, a and/or B, and may indicate: a alone, a and B together, and B alone, wherein a, B may be singular or plural. The character "/" generally indicates that the context-dependent object is an "or" relationship. "at least one of" or the like means any combination of these items, including any combination of single item(s) or plural items(s). For example, at least one (one) of a, b, or c may represent: a, b, c, a-b, a-c, b-c, or a-b-c, wherein a, b, c may be single or plural.

Terminal devices have become an important communication tool in people's lives, and the terminal devices are moved to various locations by users. The terminal device needs to use a wireless network technology to provide a network service for the user, for example, the terminal device provides the network service for the user based on technologies such as long term evolution (Long Term Evolution, abbreviated as LTE), new Radio (NR), and the like. The network environment in which the terminal equipment is located is complex and changeable. A cell in a network environment, and a part of the cell may have a fault; if the terminal device resides in the failed cell, communication of the terminal device will be adversely affected.

It can be known that, after the terminal device is blocked by the network, the terminal device cannot complete the service and communication in time. Thus, there is a need for a method that can solve the network blocking of the terminal device.

The "at … …" in the embodiment of the present application may be an instant when a certain situation occurs, or may be a period of time after a certain situation occurs, which is not particularly limited. In addition, the display interface provided by the embodiment of the application is only used as an example, and the display interface can also comprise more or less contents.

The electronic device includes a terminal device, which may also be referred to as a terminal (terminal), a User Equipment (UE), a Mobile Station (MS), a Mobile Terminal (MT), or the like. The terminal device may be a mobile phone, a smart television, a wearable device, a tablet (Pad), a computer with wireless transceiving function, a Virtual Reality (VR) terminal device, an augmented reality (augmented reality, AR) terminal device, a wireless terminal in industrial control (industrial control), a wireless terminal in unmanned driving (self-driving), a wireless terminal in teleoperation (remote medical surgery), a wireless terminal in smart grid (smart grid), a wireless terminal in transportation safety (transportation safety), a wireless terminal in smart city (smart city), a wireless terminal in smart home (smart home), or the like. The embodiment of the application does not limit the specific technology and the specific equipment form adopted by the terminal equipment.

In order to better understand the embodiments of the present application, the following describes the structure of the terminal device according to the embodiments of the present application:

fig. 1 shows a schematic structure of a terminal device 100. The terminal device 100 may include a processor 110, an external memory interface 120, an internal memory 121, a universal serial bus (universal serial bus, USB) interface 130, a charge management module 140, a power management module 141, a battery 142, an antenna 1, an antenna 2, a mobile communication module 150, a wireless communication module 160, an audio module 170, a speaker 170A, a receiver 170B, a microphone 170C, an earphone interface 170D, a sensor module 180, keys 190, a motor 191, an indicator 192, a camera 193, a display 194, and a subscriber identity module (subscriberidentification module, SIM) card interface 195, etc. The sensor module 180 may include a pressure sensor 180A, a gyro sensor 180B, an air pressure sensor 180C, a magnetic sensor 180D, an acceleration sensor 180E, a distance sensor 180F, a proximity sensor 180G, a fingerprint sensor 180H, a temperature sensor 180J, a touch sensor 180K, an ambient light sensor 180L, a bone conduction sensor 180M, and the like.

It is to be understood that the structure illustrated in the embodiment of the present application does not constitute a specific limitation on the terminal device 100. In other embodiments of the application, terminal device 100 may include more or less components than illustrated, or certain components may be combined, or certain components may be split, or different arrangements of components. The illustrated components may be implemented in hardware, software, or a combination of software and hardware.

The processor 110 may include one or more processing units, such as: the processor 110 may include an application processor (application processor, AP), a modem processor, a graphics processor (graphics processingunit, GPU), an image signal processor (image signal processor, ISP), a controller, a video codec, a digital signal processor (digital signal processor, DSP), a baseband processor, and/or a neural network processor (neural-network processing unit, NPU), etc. Wherein the different processing units may be separate devices or may be integrated in one or more processors.

The controller can generate operation control signals according to the instruction operation codes and the time sequence signals to finish the control of instruction fetching and instruction execution.

A memory may also be provided in the processor 110 for storing instructions and data. In some embodiments, the memory in the processor 110 is a cache memory. The memory may hold instructions or data that the processor 110 has just used or recycled. If the processor 110 needs to reuse the instruction or data, it may be called from memory. Repeated accesses are avoided and the latency of the processor 110 is reduced, thereby improving the efficiency of the system.

The wireless communication function of the terminal device 100 can be implemented by the antenna 1, the antenna 2, the mobile communication module 150, the wireless communication module 160, a modem processor, a baseband processor, and the like.

The antennas 1 and 2 are used for transmitting and receiving electromagnetic wave signals. The antennas in the terminal device 100 may be used to cover single or multiple communication bands. Different antennas may also be multiplexed to improve the utilization of the antennas. For example: the antenna 1 may be multiplexed into a diversity antenna of a wireless local area network. In other embodiments, the antenna may be used in conjunction with a tuning switch.

The mobile communication module 150 may provide a solution including 2G/3G/4G/5G wireless communication applied to the terminal device 100. The mobile communication module 150 may include at least one filter, switch, power amplifier, low noise amplifier (low noise amplifier, LNA), etc. The mobile communication module 150 may receive electromagnetic waves from the antenna 1, perform processes such as filtering, amplifying, and the like on the received electromagnetic waves, and transmit the processed electromagnetic waves to the modem processor for demodulation. The mobile communication module 150 can amplify the signal modulated by the modem processor, and convert the signal into electromagnetic waves through the antenna 1 to radiate. In some embodiments, at least some of the functional modules of the mobile communication module 150 may be disposed in the processor 110. In some embodiments, at least some of the functional modules of the mobile communication module 150 may be provided in the same device as at least some of the modules of the processor 110.

The wireless communication module 160 may provide solutions for wireless communication including wireless local area network (wirelesslocal area networks, WLAN) (e.g., wireless fidelity (wireless fidelity, wi-Fi) network), bluetooth (BT), global navigation satellite system (global navigation satellite system, GNSS), frequency modulation (frequency modulation, FM), near field wireless communication technology (near field communication, NFC), infrared technology (IR), etc., applied to the terminal device 100. The wireless communication module 160 may be one or more devices that integrate at least one communication processing module. The wireless communication module 160 receives electromagnetic waves via the antenna 2, modulates the electromagnetic wave signals, filters the electromagnetic wave signals, and transmits the processed signals to the processor 110. The wireless communication module 160 may also receive a signal to be transmitted from the processor 110, frequency modulate it, amplify it, and convert it to electromagnetic waves for radiation via the antenna 2.

In some embodiments, antenna 1 and mobile communication module 150 of terminal device 100 are coupled, and antenna 2 and wireless communication module 160 are coupled, such that terminal device 100 may communicate with a network and other devices via wireless communication techniques. Wireless communication techniques may include global system for mobile communications (global system for mobile communications, GSM), general packet radio service (general packet radio service, GPRS), code division multiple access (codedivision multiple access, CDMA), wideband code division multiple access (wideband code division multipleaccess, WCDMA), time division code division multiple access (time-division code division multiple access, TD-SCDMA), long term evolution (long term evolution, LTE), BT, GNSS, WLAN, NFC, FM, and/or IR techniques, among others. The GNSS may include a global satellite positioning system (global positioning system, GPS), a global navigation satellite system (global navigation satellite system, GLONASS), a beidou satellite navigation system (beidounavigation satellite system, BDS), a quasi zenith satellite system (quasi-zenith satellitesystem, QZSS) and/or a satellite based augmentation system (satellite based augmentation systems, SBAS).

The SIM card interface 195 is used to connect a SIM card. The SIM card may be contacted and separated from the terminal apparatus 100 by being inserted into the SIM card interface 195 or by being withdrawn from the SIM card interface 195. The terminal device 100 may support 1 or N SIM card interfaces, N being a positive integer greater than 1. The SIM card interface 195 may support Nano SIM cards, micro SIM cards, and the like. The same SIM card interface 195 may be used to insert multiple cards simultaneously. The types of the plurality of cards may be the same or different. The SIM card interface 195 may also be compatible with different types of SIM cards. The SIM card interface 195 may also be compatible with external memory cards. The terminal device 100 interacts with the network through the SIM card to realize functions such as call and data communication. In some embodiments, the terminal device 100 employs esims, namely: an embedded SIM card. The eSIM card can be embedded in the terminal device 100 and cannot be separated from the terminal device 100.

The software system of the terminal device 100 may employ a layered architecture, an event driven architecture, a micro-core architecture, a micro-service architecture, or a cloud architecture, etc. In the embodiment of the application, taking an Android system with a layered architecture as an example, a software structure of the terminal device 100 is illustrated.

Fig. 2 is a software configuration block diagram of the terminal device 100 of the embodiment of the present application.

The layered architecture divides the software into several layers, each with distinct roles and branches. The layers communicate with each other through a software interface. In some embodiments, the Android system is divided into four layers, from top to bottom, an application layer, an application framework layer, an Zhuoyun row (Android run) and system libraries, and a kernel layer, respectively.

The application layer may include a series of application packages.

As shown in fig. 2, the application package may include camera, calendar, phone, map, phone, music, settings, mailbox, video, social, etc. applications.

The application framework layer provides an application programming interface (application programming interface, API) and programming framework for application programs of the application layer. The application framework layer includes a number of predefined functions.

As shown in FIG. 2, the application framework layer may include a window manager, a content provider, a resource manager, a view system, a notification manager, and the like.

The window manager is used for managing window programs. The window manager may obtain the display screen size, determine if there is a status bar, lock the screen, touch the screen, drag the screen, intercept the screen, etc.

The content provider is used to store and retrieve data and make such data accessible to applications. The data may include video, images, audio, calls made and received, browsing history and bookmarks, phonebooks, etc.

The view system includes visual controls, such as controls to display text, controls to display pictures, and the like. The view system may be used to build applications. The display interface may be composed of one or more views. For example, a display interface including a text message notification icon may include a view displaying text and a view displaying a picture.

Android runtimes include core libraries and virtual machines. Android run time is responsible for scheduling and management of the Android system.

The core library consists of two parts: one part is a function which needs to be called by java language, and the other part is a core library of android.

The application layer and the application framework layer run in a virtual machine. The virtual machine executes java files of the application program layer and the application program framework layer as binary files. The virtual machine is used for executing the functions of object life cycle management, stack management, thread management, security and exception management, garbage collection and the like.

The system library may include a plurality of functional modules. For example: surface manager (surface manager), media Libraries (Media Libraries), three-dimensional graphics processing Libraries (e.g., openGL ES), 2D graphics engines (e.g., SGL), etc.

The surface manager is used to manage the display subsystem and provides a fusion of 2D and 3D layers for multiple applications.

The kernel layer is a layer between hardware and software. The inner core layer at least comprises a display driver, a camera driver, an audio driver and a sensor driver.

The workflow of the terminal device 100 software and hardware is illustrated below in connection with the scenario of application launch or interface switching occurring in an application.

The following describes in detail the scheme provided by the embodiment of the present application with reference to the accompanying drawings.

Fig. 3 is a schematic view of a scenario provided by an embodiment of the present application, as shown in fig. 3, a connection is established between a terminal device 100 and a cell 101 of a location area where the terminal device is located, so that the terminal device 100 may perform communication. There is also at least one other cell 102 in the vicinity of the cell 101.

Fig. 4 is a flowchart illustrating a method for processing network blocking according to an embodiment of the present application. As shown in fig. 4, the method may include:

s401, if the terminal equipment determines that the network clamping phenomenon occurs in the terminal equipment, determining an information set corresponding to a position area where the terminal equipment is located from a database; the information set comprises historical self-healing information of each cell in N cells corresponding to a position area where the terminal equipment is located; the database comprises the historical self-healing information of the cell; the self-healing information comprises at least one self-healing action, the self-healing action represents a network processing action, and an action result of the self-healing action represents whether the self-healing action is effective or not; n is a positive integer greater than or equal to 1.

The terminal device detects the network state of the terminal device on the cellular network in real time, and detects whether network jamming occurs in the terminal device. If the terminal equipment determines that the terminal equipment has the network jamming phenomenon, carrying out network quality evaluation, and further determining what network problem causes the jamming; and the terminal device determines that the current network state of the terminal device is poor. Then, the terminal equipment generates a blocking message corresponding to the current network blocking phenomenon and a cause value corresponding to the current network blocking phenomenon. Wherein, the jamming information indicates that the terminal equipment has network jamming phenomenon. The reason value represents the network jamming type when the network jamming phenomenon occurs; and the cause value characterizes the network state of the terminal equipment at the moment as poor as well as the network state degree. For example, the network status level is a general level of stuck, a medium level of stuck, a severity level of stuck.

A database is provided in advance, and the database comprises the historical self-healing information of each cell. For each cell, the historical self-healing information comprises at least one self-healing action; the self-healing action is the network processing of the terminal equipment, namely, the self-healing action is the network processing action of the terminal equipment for solving the network katon linearity. The self-healing action has an action result and execution time information. The action result of the self-healing action represents whether the self-healing action is effective or not; if the action result of the healing action represents that the self-healing action is effective, the terminal equipment is indicated to solve the problem of network blocking after executing the self-healing action; if the action result of the healing action indicates that the self-healing action is invalid, the terminal equipment does not solve the problem of network blocking after executing the self-healing action. The execution time information characterizes the execution time point of the self-healing action.

The self-healing action corresponds to the cause value; this is because the cause value characterizes the type of network stuck when the network stuck phenomenon occurs; the self-healing action is used as a network processing action for solving the network clamping phenomenon corresponding to the network clamping type.

The self-healing actions in the database have other self-healing actions associated therewith, which may be self-healing actions in the database; and, the action results of the associated self-healing actions are the same.

The location area in which the terminal device is located corresponds to at least one cell. The terminal device may determine, from the database, the self-healing information of the history of each cell corresponding to the location area where the terminal device is located, and further obtain an information set corresponding to the location area where the terminal device is located. The information set comprises historical self-healing information of each cell corresponding to the location area where the terminal equipment is located. The historical self-healing information of each cell includes at least one self-healing action having an action result and execution time information.

The self-healing action in the information set corresponds to the cause value of the current network jamming phenomenon, namely, the self-healing action in the information set corresponds to the network jamming type of the current network jamming phenomenon.

S402, the terminal equipment determines executable self-healing actions according to action results of the self-healing actions in the information set; wherein the executable self-healing action is an effective self-healing action.

Illustratively, the terminal device determines an executable self-healing action based on the effective self-healing action. For example, the executable self-healing action may be a more efficient self-healing action, or the executable self-healing action may be a more efficient self-healing action and other self-healing actions associated with this self-healing action.

S403, the terminal equipment executes executable self-healing actions.

Illustratively, the terminal device performs each executable self-healing action obtained in step S402.

In this embodiment, when detecting that a network blocking phenomenon occurs in a terminal device, the terminal device determines, from a database, an information set corresponding to a location area where the terminal device is located; the information set comprises historical self-healing information of each cell corresponding to a location area where the terminal equipment is located; the database comprises the historical self-healing information of the cell; the self-healing information comprises at least one self-healing action. Therefore, the terminal equipment can obtain a plurality of self-healing actions corresponding to the current network clamping phenomenon, and the terminal equipment is based on the self-healing actions of a plurality of cells, so as to obtain a plurality of self-healing actions corresponding to the current network clamping phenomenon. Then, since the action result of each self-healing action characterizes whether the self-healing action is effective, the terminal device determines and executes the effective self-healing action in the information set. Then, the terminal equipment determines executable self-healing actions according to the effective self-healing actions; for example, the executable self-healing action may be a more efficient self-healing action, or the executable self-healing action may be a more efficient self-healing action and other self-healing actions associated with this self-healing action. Therefore, the terminal equipment can execute all effective self-healing actions in advance; based on the above process, the terminal device rapidly selects the optimal resident cell, shortens the time of the katon detection and the self-healing triggering, and accelerates the recovery of the network of the terminal device.

Fig. 5 is a flow chart diagram of a network blocking processing method according to an embodiment of the present application. As shown in fig. 5, the method may include:

s501, the terminal equipment detects the network state of the terminal equipment on the cellular network in real time, and if the terminal equipment determines that the ith network blocking phenomenon occurs in the terminal equipment, the terminal equipment generates a blocking message corresponding to the ith network blocking phenomenon; the network jamming phenomenon occurs in the jamming information representing terminal equipment, the jamming information has a cause value, and the cause value represents the network jamming type when the network jamming phenomenon occurs.

The terminal device detects the network state of the terminal device on the cellular network in real time, and detects whether network jamming occurs in the terminal device.

If the terminal equipment determines that the ith network blocking phenomenon occurs in the terminal equipment, performing network quality evaluation, and further determining what network problem causes blocking; and the terminal device determines that the current network state of the terminal device is poor.

Then, the terminal equipment generates a blocking message corresponding to the ith network blocking phenomenon and a reason value corresponding to the ith network blocking phenomenon. Wherein, the jamming information indicates that the terminal equipment has network jamming phenomenon. The reason value represents the network jamming type when the network jamming phenomenon occurs; and the cause value characterizes the network state of the terminal equipment at the moment as poor as well as the network state degree. For example, the network status level is a general level of stuck, a medium level of stuck, a severity level of stuck.

For example, the terminal device detects the network state of the terminal device on the cellular network in real time, and if the terminal device determines that the ith network blocking phenomenon occurs in the terminal device, the terminal device performs network quality assessment, and the terminal device generates an initial cause value first; if the terminal equipment determines that the initial cause value exceeds the threshold value for 7 times within 10 seconds, the terminal equipment generates a blocking message and a cause value corresponding to the ith network blocking phenomenon.

S502, the terminal equipment determines that self-healing processing is required to be executed according to terminal state information of the terminal equipment when the ith network clamping phenomenon occurs and/or historical self-healing information of a cell in which the terminal equipment is located in a database.

In one example, step S502 includes: if the terminal equipment determines that the terminal equipment meets the preset condition according to the terminal state information of the terminal equipment when the ith network clamping phenomenon occurs and/or the historical self-healing information of the cell in which the terminal equipment is located in the database, the terminal equipment is determined to need to execute self-healing processing.

In one example, the preset conditions include: the terminal equipment is not in a call state, and/or the effective rate of the self-healing action corresponding to the reason value corresponding to the ith network stuck phenomenon in the self-healing information of the history of the cell in which the terminal equipment is located is greater than a preset first threshold; wherein, the effective rate of the self-healing action after being executed for a plurality of times is represented by the effective rate.

The terminal device obtains, in real time, terminal state information of the terminal device when the ith network stuck phenomenon occurs after obtaining the stuck message corresponding to the ith network stuck phenomenon and a cause value corresponding to the ith network stuck phenomenon, wherein the terminal state information comprises call data information of the terminal device; the call data information characterizes whether the terminal equipment is in a call state or not.

Meanwhile, the terminal equipment stores a database in advance, and the database comprises the historical self-healing information of each cell. For each cell, the historical self-healing information comprises at least one self-healing action; the self-healing action is the network processing of the terminal equipment, namely, the self-healing action is the network processing action of the terminal equipment for solving the network katon linearity. The self-healing action has an action result and execution time information. The action result of the self-healing action represents whether the self-healing action is effective or not; if the action result of the healing action represents that the self-healing action is effective, the terminal equipment is indicated to solve the problem of network blocking after executing the self-healing action; if the action result of the healing action indicates that the self-healing action is invalid, the terminal equipment does not solve the problem of network blocking after executing the self-healing action. The execution time information characterizes the execution time point of the self-healing action.

For example, the database includes the self-healing information of the history of cell 1, the self-healing information of the history of cell 2, and the self-healing information of the history of cell 3. The historical self-healing information of the cell 1 comprises self-healing action 1, self-healing action 2 and self-healing action 3. The self-healing action 1 has an action result and execution time information, the action result of the self-healing action 1 represents that the self-healing action is effective, and the execution time information of the self-healing action 1 represents that the execution time point of the self-healing action 1 is a1; the self-healing action 2 has an action result and execution time information, the action result of the self-healing action 2 represents that the self-healing action is effective, and the execution time information of the self-healing action 2 represents that the execution time point of the self-healing action 2 is a2; the self-healing action 3 has an action result and execution time information, the action result of the self-healing action 3 indicates that the self-healing action is invalid, and the execution time information of the self-healing action 3 indicates that the execution time point of the self-healing action 1 is a3. The self-healing actions 1, 2 and 3 are executed by the terminal equipment entering the cell 3.

The historical self-healing information of the cell 2 comprises a self-healing action 4, a self-healing action 5 and a self-healing action 6. The self-healing action 4 has an action result and execution time information, the action result of the self-healing action 4 represents that the self-healing action is effective, and the execution time information of the self-healing action 4 represents that the execution time point of the self-healing action 4 is b1; the self-healing action 5 has an action result and execution time information, the action result of the self-healing action 5 represents that the self-healing action is effective, and the execution time information of the self-healing action 5 represents that the execution time point of the self-healing action 5 is b2; the self-healing action 6 has an action result and execution time information, the action result of the self-healing action 6 indicates that the self-healing action is invalid, and the execution time information of the self-healing action 6 indicates that the execution time point of the self-healing action 6 is b3. The self-healing actions 4, 5, 6 are performed by the terminal device entering the cell 2.

The historical self-healing information of the cell 3 comprises self-healing actions 7, 8 and 9. The self-healing action 7 has an action result and execution time information, the action result of the self-healing action 7 represents that the self-healing action is effective, and the execution time information of the self-healing action 7 represents that the execution time point of the self-healing action 7 is c1; the self-healing action 8 has an action result and execution time information, the action result of the self-healing action 8 represents that the self-healing action is effective, and the execution time information of the self-healing action 8 represents that the execution time point of the self-healing action 8 is c2; the self-healing action 9 has an action result and execution time information, the action result of the self-healing action 9 indicates that the self-healing action is invalid, and the execution time information of the self-healing action 9 indicates that the execution time point of the self-healing action 9 is c3. The self-healing actions 7, 8, 9 are performed by the terminal device entering the cell 3.

And the terminal equipment determines the historical self-healing information of the cell in which the terminal equipment is positioned from the database.

And then, the terminal equipment determines whether to execute self-healing processing according to the terminal state information of the terminal equipment when the ith network clamping phenomenon occurs and/or the historical self-healing information of the cell in which the terminal equipment is positioned in the database.

If the terminal equipment determines that the terminal equipment accords with the preset condition according to the terminal state information of the terminal equipment when the ith network clamping phenomenon occurs and/or the historical self-healing information of the cell in which the terminal equipment is located in the database, the terminal equipment is determined to need to execute self-healing processing.

For example, according to call data information in terminal state information of the terminal device when the ith network blocking phenomenon occurs, if the call data information is determined to represent that the terminal device is in a call state (i.e. is in a call), the terminal device determines not to execute self-healing processing; if the call data information is determined to indicate that the terminal device is in a non-call state (i.e., is not in a call), it is determined that the self-healing process is required to be performed.

For another example, the terminal device determines a self-healing action corresponding to a cause value corresponding to the ith network stuck phenomenon in the historical self-healing information of the current cell (i.e. the cell in which the terminal device is located) according to the historical self-healing information of the cell in which the terminal device is located in the database; then, the terminal equipment calculates the effective rate of the self-healing actions according to the action results of the self-healing actions (whether the self-healing actions are effective or not represented by the action results of the self-healing actions); if the terminal equipment determines that the effective rate is greater than the preset first threshold (for example, 70%), the terminal equipment determines to execute the self-healing process, which can solve the phenomenon of the ith network blocking of the terminal equipment, and then the terminal equipment determines that the self-healing process needs to be executed.

For another example, the terminal device determines that the call data information represents that the terminal device is in a non-call state (i.e., is not in a call) according to the call data information in the terminal state information when the ith network blocking phenomenon occurs in the terminal device; and the terminal equipment determines that the effective rate of the self-healing action corresponding to the cause value corresponding to the ith network stuck phenomenon in the historical self-healing information of the cell where the terminal equipment is located is larger than a preset first threshold value. The terminal device determines to execute the self-healing process, which can solve the i-th network blocking phenomenon of the terminal device, and further the terminal device determines to execute the self-healing process.

S503, the terminal equipment determines the self-healing action corresponding to the reason value corresponding to the ith network jamming phenomenon according to the reason value in the jamming message corresponding to the ith network jamming phenomenon.

In one example, the self-healing action is one of the following: cell switching operation, communication protocol system changing operation, multiplexing switch operation, and dual-card switching operation. The self-healing actions are not limited to the above actions, but may be other network processing actions known or may occur in the future.

Illustratively, after step S501, the terminal device generates a blocking message corresponding to the i-th network blocking phenomenon and a cause value corresponding to the i-th network blocking phenomenon, and then step S503 may be executed. Alternatively, after step S502, the terminal device determines that the self-healing process needs to be performed, and then step S503 is performed.

Because the network jamming phenomenon occurs to the terminal equipment represented by the jamming information, the terminal equipment determines that the terminal equipment needs to be processed so as to solve the network jamming problem of the terminal equipment. And the reason value represents the network jamming type when the network jamming phenomenon occurs, and the reason value corresponds to the self-healing action, so that the terminal equipment can determine the self-healing action corresponding to the reason value corresponding to the ith network jamming phenomenon based on the corresponding relation between the reason value and the self-healing action.

Wherein the cell switching action comprises: switch to the specified cell, add the specified cell to the blacklist (i.e., not switch to the specified cell).

The act of changing the communication protocol format refers to switching from the first communication protocol format to the second communication protocol format. For example, the fifth generation mobile communication technology (5 th Generation Mobile Communication Technology, abbreviated as 5G) is thereby handed over to long term evolution (Long Term Evolution, abbreviated as LTE).

The operation of the multiplexing switch means that the switch of the data service is restarted. For example, a public data network (Public Data Network, PDN) connection is re-established.

The action of dual card switching refers to switching, for a dual card terminal device, the current service of the terminal device from the operator of the first card of the terminal device to the operator of the second card of the terminal device. For example, a card a and a card b are provided in the terminal device; the operator 1 of the card a, the operator 2 of the card b, and the current service of the terminal equipment corresponds to the operator 1; the terminal device may switch the current service from operator 1 to operator 2.

S504, the terminal equipment executes the self-healing action corresponding to the reason value corresponding to the ith network blocking phenomenon.

Illustratively, after step S503, the terminal device executes the self-healing action corresponding to the determined cause value corresponding to the ith network blocking phenomenon, so as to solve the ith network blocking phenomenon of the terminal device.

In one example, the terminal device invokes an interface in the terminal device to invoke a function corresponding to the self-healing action and then performs the self-healing action.

After step S504, the terminal device executes the self-healing action corresponding to the cause value corresponding to the ith network blocking phenomenon, and after the terminal device executes the self-healing action, the terminal device needs to identify the validity of the executed self-healing action, so as to determine the action result of the executed self-healing action; the action result of the self-healing action characterizes whether the self-healing action is effective.

The method for identifying the effectiveness of the self-healing action comprises the following steps: after determining that the self-healing action is successfully performed, the terminal device detects whether any jamming (or any network jamming) occurs in the terminal device within a preset time. If the terminal device determines that the self-healing action is successfully executed, the terminal device detects that no jamming (or no network jamming) occurs in the terminal device within a preset time, and then determines that the self-healing action executed by the terminal device is effective, that is, determines that the action result of the self-healing action is effective in representing the self-healing action. If the terminal device determines that the self-healing action is successfully executed, the terminal device detects that the terminal device is blocked (or network blocking occurs) within a preset time, and then determines that the self-healing action executed by the terminal device is invalid, that is, determines that the action result of the self-healing action is invalid.

Therefore, after the terminal device executes the self-healing action corresponding to the reason value corresponding to the ith network clamping phenomenon, the terminal device detects that no clamping (or no network clamping) occurs in the terminal device within a preset time, and determines that the self-healing action corresponding to the reason value corresponding to the ith network clamping phenomenon is effective, namely, determines that the action result of the self-healing action is effective for representing the self-healing action. After the terminal device executes the self-healing action corresponding to the reason value corresponding to the ith network blocking phenomenon, if the terminal device detects that blocking (or network blocking) occurs in the terminal device within the preset time, the self-healing action corresponding to the reason value corresponding to the ith network blocking phenomenon is determined to be invalid, that is, the action result of the self-healing action is determined to be the invalid characteristic self-healing action.

And in the process of effectively identifying the self-healing action corresponding to the ith network clamping phenomenon, the terminal equipment still carries out the network state of the terminal equipment on the cellular network in real time at the same time, so as to further detect whether the terminal equipment is clamped again.

Steps S501-S504 are actions that the terminal device needs to execute for the ith network blocking phenomenon.

S505, if the terminal equipment determines that the i+1th time network clamping phenomenon occurs in the process of effectively identifying the self-healing action corresponding to the i time network clamping phenomenon of the terminal equipment, the terminal equipment interrupts the effective identification of the self-healing action corresponding to the i time network clamping phenomenon; wherein i is a positive integer of 1 or more.

In the process of effectively identifying the self-healing action corresponding to the ith network clamping phenomenon, the terminal equipment detects the network state of the terminal equipment on the cellular network in real time at the same time, and further detects whether the terminal equipment is clamped again; if the terminal device determines that the i+1th network blocking phenomenon occurs in the terminal device, the self-healing action corresponding to the i network blocking phenomenon may be invalid, so that the terminal device interrupts the effective identification of the self-healing action corresponding to the i network blocking phenomenon, and the terminal device interrupts the process of detecting that the terminal device is blocked (or network blocking occurs) within the preset time.

S506, the terminal equipment determines and executes the self-healing action corresponding to the i+1st network blocking phenomenon from the database.

Illustratively, after step S505, when the terminal device detects that the i+1th network click phenomenon occurs in the process of effectively identifying the self-healing action corresponding to the i-th network click phenomenon, the terminal device refers to the process of steps S501-S505, and determines and executes the self-healing action corresponding to the i+1th network click phenomenon.

In one example, after step S505, when the terminal device detects that the terminal device has the i+1th time of network blocking phenomenon in the process of effectively identifying the self-healing action corresponding to the i time of network blocking phenomenon, the terminal device performs network quality evaluation, so as to determine what network problem causes blocking; and the terminal device determines that the current network state of the terminal device is poor.

Then, the terminal equipment generates a blocking message corresponding to the (i+1) th network blocking phenomenon and a reason value corresponding to the (i) th network blocking phenomenon. Wherein, the jamming information indicates that the terminal equipment has network jamming phenomenon. The reason value represents the network jamming type when the network jamming phenomenon occurs; and the cause value characterizes the network state of the terminal equipment at the moment as poor as well as the network state degree. For example, the network status level is a general level of stuck, a medium level of stuck, a severity level of stuck.

After obtaining a blocking message corresponding to the (i+1) -th network blocking phenomenon and a cause value corresponding to the (i+1) -th network blocking phenomenon, the terminal equipment acquires terminal state information of the terminal equipment when the (i+1) -th network blocking phenomenon occurs in real time, wherein the terminal state information comprises network state information of the terminal equipment and/or information data of the terminal equipment in a call state.

And then, the terminal equipment determines whether to execute self-healing processing according to the terminal state information of the terminal equipment when the (i+1) th network clamping phenomenon occurs and/or the self-healing information of the historic cell in which the terminal equipment is positioned in the database.

If the terminal equipment determines that the terminal equipment accords with the preset condition according to the terminal state information of the terminal equipment when the (i+1) th network blocking phenomenon occurs and/or the historical self-healing information of the cell in which the terminal equipment is located in the database, the terminal equipment is determined to need to execute the self-healing processing.

Because the network jamming phenomenon occurs to the terminal equipment represented by the jamming information, the terminal equipment determines that the terminal equipment needs to be processed so as to solve the network jamming problem of the terminal equipment. And the reason value represents the network jamming type when the network jamming phenomenon occurs, and the reason value corresponds to the self-healing action, so that the terminal equipment can determine the self-healing action corresponding to the reason value corresponding to the i+1th network jamming phenomenon based on the corresponding relation between the reason value and the self-healing action.

The terminal device executes the self-healing action corresponding to the determined cause value corresponding to the (i+1) th network blocking phenomenon, so as to solve the (i+1) th network blocking phenomenon of the terminal device.

S507, if the terminal equipment determines that the obtained self-healing action corresponding to the i+1th network clamping phenomenon is effective after the validity identification of the self-healing action corresponding to the i+1th network clamping phenomenon, the terminal equipment determines that the self-healing action corresponding to the i-th network clamping phenomenon is effective, and correlates the self-healing action corresponding to the i-th network clamping phenomenon with the self-healing action corresponding to the i+1th network clamping phenomenon.

Illustratively, after step S506, the terminal device performs the self-healing action corresponding to the cause value corresponding to the i+1th network blocking phenomenon, and after the terminal device performs the self-healing action, the terminal device needs to perform validity identification on the validity of the performed self-healing action, so as to determine the action result of the performed self-healing action; the action result of the self-healing action characterizes whether the self-healing action is effective. The "effectiveness recognition for self-healing action" may be referred to in the description of step S504.

After the terminal equipment executes the self-healing action corresponding to the cause value corresponding to the (i+1) th network blocking phenomenon, the terminal equipment detects that no blocking (or no network blocking) occurs in the terminal equipment within a preset time, and then determines that the self-healing action corresponding to the cause value corresponding to the (i+1) th network blocking phenomenon is effective, namely determines that the action result of the self-healing action is effective for representing the self-healing action; and the terminal device correlates the action result of the self-healing action corresponding to the i-th network stuck phenomenon and the action result of the self-healing action corresponding to the i+1th network stuck phenomenon, further, the terminal device determines that the action result of the self-healing action corresponding to the i-th network stuck phenomenon is the same as the action result of the self-healing action corresponding to the i+1th network stuck phenomenon, and it can be known that the terminal device determines that the self-healing action corresponding to the cause value corresponding to the i-th network stuck phenomenon is effective (i.e. determines that the action result of the self-healing action is effective in representing the self-healing action).

The terminal equipment can correlate the self-healing action corresponding to the ith network blocking phenomenon with the self-healing action corresponding to the (i+1) th network blocking phenomenon; at this time, the self-healing actions are characterized by having a dependency relationship, and the action result of the self-healing action corresponding to the ith network stuck phenomenon is the same as the action result of the self-healing action corresponding to the (i+1) th network stuck phenomenon.

The terminal equipment does not need to complete the process of identifying the effectiveness of the self-healing action corresponding to the ith network blocking phenomenon.

S508, if the terminal equipment determines that the obtained self-healing action corresponding to the i+1th network clamping phenomenon is invalid after the validity identification of the self-healing action corresponding to the i+1th network clamping phenomenon is carried out, determining that the self-healing action corresponding to the i-th network clamping phenomenon is invalid, and correlating the self-healing action corresponding to the i-th network clamping phenomenon with the self-healing action corresponding to the i+1th network clamping phenomenon.

After the terminal device executes the self-healing action corresponding to the cause value corresponding to the i+1th network blocking phenomenon, the terminal device detects that blocking (or network blocking) occurs in the terminal device within a preset time, and determines that the self-healing action corresponding to the cause value corresponding to the i+1th network blocking phenomenon is invalid, that is, determines that the action result of the self-healing action is invalid representing the self-healing action; and the terminal device correlates the action result of the self-healing action corresponding to the i-th network stuck phenomenon and the action result of the self-healing action corresponding to the i+1th network stuck phenomenon, further, the terminal device determines that the action result of the self-healing action corresponding to the i-th network stuck phenomenon is the same as the action result of the self-healing action corresponding to the i-th network stuck phenomenon, and it is known that the terminal device determines that the self-healing action corresponding to the cause value corresponding to the i-th network stuck phenomenon is invalid (i.e. determines that the action result of the self-healing action is that the self-healing action is invalid).

The reason value of the ith network blocking phenomenon is the same as or different from the reason value of the (i+1) th network blocking phenomenon; both need not be the same network stuck problem. The self-healing action corresponding to the cause value of the ith network stuck phenomenon and the self-healing action corresponding to the cause value of the (i+1) th network stuck phenomenon are the same or different; both need not be the same self-healing action.

In one example, if after step S506, the terminal device determines that the i+2th network click phenomenon occurs in the process of performing the validity identification on the self-healing action corresponding to the i+1th network click phenomenon of the terminal device, the validity identification on the self-healing action corresponding to the i+1th network click phenomenon is discontinued. And the terminal equipment determines and executes the self-healing action corresponding to the (i+2) th network blocking phenomenon from the database. If the terminal equipment determines that the obtained self-healing action corresponding to the i+2th network clamping phenomenon is effective after the validity identification is carried out on the self-healing action corresponding to the i+2th network clamping phenomenon, the terminal equipment determines that the self-healing action corresponding to the i+1th network clamping phenomenon and the self-healing action corresponding to the i network clamping phenomenon are effective, and correlates the self-healing action corresponding to the i network clamping phenomenon, the self-healing action corresponding to the i+1th network clamping phenomenon and the self-healing action corresponding to the i+2th network clamping phenomenon. If the terminal equipment determines that the obtained self-healing action corresponding to the i+2th network clamping phenomenon is invalid after the validity identification is carried out on the self-healing action corresponding to the i+2th network clamping phenomenon, the terminal equipment determines that the self-healing action corresponding to the i+1th network clamping phenomenon and the self-healing action corresponding to the i network clamping phenomenon are invalid, and correlates the self-healing action corresponding to the i network clamping phenomenon, the self-healing action corresponding to the i+1th network clamping phenomenon and the self-healing action corresponding to the i+2th network clamping phenomenon. Step S507 and step S508 do not need to be performed.

Illustratively, after step S506, after the terminal device performs the self-healing action corresponding to the cause value corresponding to the i+1th network blocking phenomenon, the terminal device detects, in real time, the network state of the terminal device on the cellular network, and further detects whether the terminal device again generates network blocking, while performing validity identification on the self-healing action corresponding to the i+1th network blocking phenomenon of the terminal device; if the terminal device determines that the i+2th network blocking phenomenon occurs in the terminal device, the self-healing action corresponding to the i+1th network blocking phenomenon may be invalid, so that the terminal device interrupts the effective identification of the self-healing action corresponding to the i+1th network blocking phenomenon, and the terminal device interrupts the process of detecting that the terminal device is blocked (or network blocked) within the preset time.

And if the terminal equipment determines that the i+2th network blocking phenomenon occurs, the terminal equipment refers to the process of steps S501-S505, and determines and executes the self-healing action corresponding to the i+2th network blocking phenomenon.

The terminal equipment executes the self-healing action corresponding to the reason value corresponding to the i+2th network blocking phenomenon, and after the terminal equipment executes the self-healing action, the terminal equipment needs to identify the validity of the executed self-healing action, so as to determine the action result of the executed self-healing action; the action result of the self-healing action characterizes whether the self-healing action is effective. The "effectiveness recognition for self-healing action" may be referred to in the description of step S504.

After the terminal equipment executes the self-healing action corresponding to the reason value corresponding to the i+2th network blocking phenomenon, the terminal equipment detects that no blocking (or no network blocking) occurs in the terminal equipment within a preset time, and then determines that the self-healing action corresponding to the reason value corresponding to the i+2th network blocking phenomenon is effective, namely determines that the action result of the self-healing action is effective for representing the self-healing action; and the terminal device associates the motion result of the self-healing motion corresponding to the i-th network click phenomenon, the motion result of the self-healing motion corresponding to the i+1-th network click phenomenon, and the motion result of the self-healing motion corresponding to the i+2-th network click phenomenon with each other, further, the terminal device determines that the motion result of the self-healing motion corresponding to the i-th network click phenomenon, the motion result of the self-healing motion corresponding to the i+1-th network click phenomenon, and the motion result of the self-healing motion corresponding to the i+2-th network click phenomenon are the same, and it is known that the terminal device determines that the self-healing motion corresponding to the cause value corresponding to the i+1-th network click phenomenon is valid (i.e., determines that the motion result of the self-healing motion is valid), and the self-healing motion corresponding to the cause value corresponding to the i+2-th network click phenomenon is valid (i.e., determines that the motion result of the self-healing motion is valid). The terminal equipment can correlate the self-healing action corresponding to the ith network clamping and stopping phenomenon, the self-healing action corresponding to the (i+1) th network clamping and stopping phenomenon and the self-healing action corresponding to the (i+2) th network clamping and stopping phenomenon; at this time, the self-healing actions are characterized by having a dependency relationship, and the action result of the self-healing action corresponding to the i-th network clamping phenomenon, the action result of the self-healing action corresponding to the i+1th network clamping phenomenon and the action result of the self-healing action corresponding to the i+2th network clamping phenomenon are the same. The terminal equipment does not need to complete the process of identifying the effectiveness of the self-healing action corresponding to the i+1th network blocking phenomenon.

After the terminal equipment executes the self-healing action corresponding to the reason value corresponding to the i+2th network blocking phenomenon, the terminal equipment detects that any blocking (or network blocking) occurs in the terminal equipment within a preset time, and then determines that the self-healing action corresponding to the reason value corresponding to the i+2th network blocking phenomenon is invalid, namely determines that the action result of the self-healing action is invalid representing the self-healing action; and the terminal device associates the action result of the self-healing action corresponding to the i-th network click phenomenon, the action result of the self-healing action corresponding to the i+1th network click phenomenon, and the action result of the self-healing action corresponding to the i+2th network click phenomenon with each other, further, the terminal device determines that the action result of the self-healing action corresponding to the i-th network click phenomenon, the action result of the self-healing action corresponding to the i+1th network click phenomenon, and the action result of the self-healing action corresponding to the i+2th network click phenomenon are the same, and it is known that the terminal device determines that the self-healing action corresponding to the cause value corresponding to the i+1th network click phenomenon is invalid (i.e., determines that the action result of the self-healing action is invalid), and the self-healing action corresponding to the cause value corresponding to the i+2th network click phenomenon is invalid (i.e., determines that the action result of the self-healing action is invalid). The terminal device may correlate the self-healing action corresponding to the i-th network stuck state, the self-healing action corresponding to the i+1th network stuck state, and the self-healing action corresponding to the i+2th network stuck state; at this time, the self-healing actions are characterized by having a dependency relationship, and the action result of the self-healing action corresponding to the i-th network clamping phenomenon, the action result of the self-healing action corresponding to the i+1th network clamping phenomenon and the action result of the self-healing action corresponding to the i+2th network clamping phenomenon are the same. The terminal equipment does not need to complete the process of identifying the effectiveness of the self-healing action corresponding to the i+1th network blocking phenomenon.

Fig. 6 is a time axis schematic diagram of a network blocking processing method provided by an embodiment of the present application, as shown in fig. 6, a terminal device detects a kth network blocking phenomenon at a moment j, where j is a positive number; then, the terminal equipment determines and executes the self-healing action corresponding to the cause value corresponding to the kth network blocking phenomenon at the moment j+1; and then the terminal equipment performs validity identification on the self-healing action corresponding to the cause value corresponding to the kth network blocking phenomenon at the moment j+2.

In the process of carrying out validity identification on the self-healing action corresponding to the cause value corresponding to the kth network clamping phenomenon, detecting whether the kth+1 network clamping phenomenon occurs in the terminal equipment in real time at the same time, wherein k is a positive integer greater than or equal to 1; after the moment j+1, whether the kth+1 network clamping phenomenon occurs in the terminal equipment can be detected in real time. If the terminal equipment detects that the k+1th network clamping phenomenon occurs in the process of effectively identifying the self-healing action corresponding to the cause value corresponding to the k-th network clamping phenomenon, the terminal equipment interrupts the effective identification of the self-healing action corresponding to the k+1th network clamping phenomenon. And the terminal equipment determines and executes the self-healing action corresponding to the k+1st network blocking phenomenon. And then, the terminal equipment performs validity identification on the self-healing action corresponding to the cause value corresponding to the k+1st network blocking phenomenon.

As shown in fig. 6, in the process of identifying the effectiveness of the self-healing action corresponding to the cause value corresponding to the kth+1th network blocking phenomenon, if the kth+2nd network blocking phenomenon is not detected when the "whether the self-healing action corresponding to the kth+1th network blocking phenomenon is effective" is obtained, the terminal device correlates the effectiveness of the self-healing action corresponding to the kth+1th network blocking phenomenon with the effectiveness of the self-healing action corresponding to the kth+1th network blocking phenomenon; further, the terminal device determines that the action result of the self-healing action corresponding to the kth network stuck phenomenon is the same as the action result of the self-healing action corresponding to the kth+1th network stuck phenomenon.

Fig. 7 is a second time axis schematic diagram of a network blocking processing method according to an embodiment of the present application, where as shown in fig. 7, a terminal device detects a kth network blocking phenomenon at a time j, and j is a positive number; then, the terminal equipment determines and executes the self-healing action corresponding to the cause value corresponding to the kth network blocking phenomenon at the moment j+1; and then the terminal equipment performs validity identification on the self-healing action corresponding to the cause value corresponding to the kth network blocking phenomenon at the moment j+2.

As shown in fig. 7, in the process of performing validity identification on the self-healing action corresponding to the cause value corresponding to the kth+1th network blocking phenomenon, if the kth+2nd network blocking phenomenon is detected when "whether the self-healing action corresponding to the kth+1th network blocking phenomenon is valid" is obtained, the terminal device interrupts validity identification on the self-healing action corresponding to the kth+2nd network blocking phenomenon, and the terminal device determines and executes the self-healing action corresponding to the kth+2nd network blocking phenomenon. And then, the terminal equipment performs validity identification on the self-healing action corresponding to the cause value corresponding to the k+2nd network blocking phenomenon.

In the process of carrying out validity identification on the self-healing action corresponding to the cause value corresponding to the k+2th network clamping phenomenon, if the k+3rd network clamping phenomenon is not detected when the 'whether the self-healing action corresponding to the k+2th network clamping phenomenon is valid or not' is obtained, the terminal equipment correlates the validity of the self-healing action corresponding to the k+2th network clamping phenomenon, the validity of the self-healing action corresponding to the k+1th network clamping phenomenon and the validity of the self-healing action corresponding to the k network clamping phenomenon; further, the terminal device determines that the action result of the self-healing action corresponding to the kth network clamping phenomenon, the action result of the self-healing action corresponding to the kth+1th network clamping phenomenon, and the action result of the self-healing action corresponding to the kth+2nd network clamping phenomenon are the same.

And the like, each terminal device completes the mutual correlation of self-healing actions corresponding to the network card segment phenomena at adjacent moments.

In the above steps, the terminal device detects whether the i+1 network blocking phenomenon occurs in real time simultaneously in the process of identifying the effectiveness of the self-healing action corresponding to the cause value corresponding to the i network blocking phenomenon; in the process of effectively identifying the self-healing action corresponding to the cause value corresponding to the ith network clamping phenomenon, if the terminal equipment detects whether the ith+1 network clamping phenomenon occurs in real time, the terminal equipment needs to solve the clamping problem of the ith+1 network clamping phenomenon; at this time, the self-healing action corresponding to the ith network stuck phenomenon is information without action results, and after the self-healing action corresponding to the ith network stuck phenomenon is stored in the database, whether the self-healing action corresponding to the ith network stuck phenomenon is effective or not cannot be determined, and guidance cannot be generated for the following self-healing processing process.

In the present application, through the steps S501-S508, in the process of performing the validity identification on the self-healing action corresponding to the cause value corresponding to the ith network click phenomenon, if detecting whether the ith+1 network click phenomenon occurs in the terminal device in real time, after determining and executing the self-healing action corresponding to the ith+1 network click phenomenon, the terminal device correlates the validity of the self-healing action corresponding to the ith+1 network click phenomenon and the validity of the self-healing action corresponding to the ith network click phenomenon, and further, the terminal device determines that the action result of the self-healing action corresponding to the ith+1 network click phenomenon is the same as the action result of the self-healing action corresponding to the ith+1 network click phenomenon.

Then, each terminal device stores the self-healing action with the action result in the terminal device local. Each terminal device stores the self-healing action with the action result into a database. The obtained database further comprises the historical self-healing information of each cell; for each cell, the historical self-healing information comprises at least one self-healing action, and the self-healing action has action results and execution time information. Each self-healing action in the obtained database has an action result, and the database can provide effective support for the terminal equipment to determine the effective self-healing action, so that the terminal equipment can determine the self-healing action suitable for the current network jamming problem as soon as possible, and the terminal equipment can solve the current network jamming problem as soon as possible.

Before the terminal equipment leaves the factory, acquiring the historical self-healing information of other terminal equipment with the same type as the terminal equipment, and acquiring a database; writing the database to the current terminal device. Or the terminal equipment learns the historical self-healing information during the use period, and can obtain the historical self-healing information of other terminal equipment from the cloud end at the same time, so that a database is obtained based on the historical self-healing information of each terminal equipment. Or the cloud end equipment acquires the historical self-healing information of each terminal equipment, and the cloud end equipment acquires a database based on the historical self-healing information of each terminal equipment; each terminal device has access to the database.

Fig. 8 is a block diagram of software layers of a terminal device according to an embodiment of the present application, and as shown in fig. 8, the terminal device includes an application layer (app), an application framework layer (FW), a system runtime layer (Native), a hardware abstraction layer (Hardware Abstraction Layer, HAL), and a Linux kernel layer (Kenrel).

And a katon detection module, a self-healing action decision module, a self-healing action execution module and a database are deployed in the terminal equipment.

The self-healing action decision module is deployed on the application program framework layer, the self-healing action execution module is deployed on the Linux kernel layer, and the database is deployed on the Linux kernel layer.

The method comprises the steps that a jamming detection module detects the network state of terminal equipment on a cellular network in real time, and if the jamming detection module determines that the ith network jamming phenomenon occurs in the terminal equipment, the jamming detection module generates a jamming message corresponding to the ith network jamming phenomenon and a reason value corresponding to the ith network jamming phenomenon.

And the jamming detection module sends the jamming message corresponding to the ith network jamming phenomenon to the self-healing action decision module. The cause value is included in the katon message.

The self-healing action decision module determines that self-healing processing is required to be executed according to terminal state information of the terminal equipment when the ith network clamping phenomenon occurs and/or historical self-healing information of a cell in which the terminal equipment is located in a database.

The self-healing action decision module determines the self-healing action corresponding to the reason value corresponding to the ith network stuck phenomenon in the database according to the stuck message corresponding to the ith network stuck phenomenon and the reason value corresponding to the ith network stuck phenomenon.

The self-healing action decision module informs the stuck detection module of the determined self-healing action.

The card-on detection module sends a first execution instruction to the self-healing action execution module. The first execution instruction indicates a self-healing action corresponding to the ith network blocking phenomenon to be executed.

After receiving the first execution instruction, the self-healing action execution module executes the self-healing action corresponding to the reason value corresponding to the ith network stuck phenomenon.

After the self-healing action execution module executes the self-healing action corresponding to the cause value corresponding to the ith network stuck phenomenon, the effectiveness of the executed self-healing action is identified.

If the self-healing action execution module determines that no jamming (or no network jamming) occurs in the terminal device within the preset time based on the detection of the jamming detection module, the self-healing action execution module determines that the self-healing action corresponding to the cause value corresponding to the ith network jamming phenomenon is effective, that is, determines that the action result of the self-healing action is effective in representing the self-healing action. If the self-healing action execution module determines that the terminal equipment is stuck (or network stuck occurs) within the preset time based on the detection of the stuck detection module, the self-healing action execution module determines that the self-healing action corresponding to the cause value corresponding to the ith network stuck phenomenon is invalid, that is, determines that the action result of the self-healing action is that the characteristic self-healing action is invalid.

The self-healing action execution module informs the self-healing action execution module of detecting the i+1th network jamming phenomenon if the jamming detection module detects the i+1th network jamming phenomenon of the terminal equipment in the process of effectively identifying the self-healing action corresponding to the i-th network jamming phenomenon; then, the self-healing action execution module interrupts the effective identification of the self-healing action corresponding to the ith network blocking phenomenon.

The jamming detection module generates a jamming message corresponding to the (i+1) th network jamming phenomenon and a reason value corresponding to the (i+1) th network jamming phenomenon. The jamming detection module sends the jamming information corresponding to the i+1th network jamming phenomenon and the reason value corresponding to the i+1th network jamming phenomenon to the self-healing action decision module.

The self-healing action decision module determines that self-healing processing is required to be executed according to terminal state information of the terminal equipment when the (i+1) th network blocking phenomenon occurs and/or historical self-healing information of a cell in which the terminal equipment is located in a database.

The self-healing action decision module determines the self-healing action corresponding to the reason value corresponding to the i+1th network stuck phenomenon in the database according to the stuck message corresponding to the i+1th network stuck phenomenon and the reason value corresponding to the i+1th network stuck phenomenon.

And the card-on detection module sends a second execution instruction to the self-healing action execution module. The second execution instruction indicates the self-healing action corresponding to the (i+1) th network blocking phenomenon to be executed.

And after the self-healing action execution module receives the second execution instruction, executing the self-healing action corresponding to the cause value corresponding to the i+1st network blocking phenomenon.

After the self-healing action execution module executes the self-healing action corresponding to the cause value corresponding to the (i+1) th network blocking phenomenon, the effectiveness of the executed self-healing action is identified.

And if the self-healing action execution module determines that the obtained self-healing action corresponding to the i+1th network clamping phenomenon is effective after the validity identification of the self-healing action corresponding to the i+1th network clamping phenomenon, correlating the validity of the self-healing action corresponding to the i+1th network clamping phenomenon with the validity of the self-healing action corresponding to the i network clamping phenomenon, and determining the self-healing action corresponding to the i network clamping phenomenon as effective at the moment. The self-healing action execution module can also correlate the self-healing action corresponding to the (i+1) th network clamping phenomenon with the self-healing action corresponding to the (i) th network clamping phenomenon, and the two self-healing actions have a dependency relationship.

And if the self-healing action execution module determines that the obtained self-healing action corresponding to the i+1th network clamping phenomenon is invalid after the validity identification of the self-healing action corresponding to the i+1th network clamping phenomenon is carried out, correlating the validity of the self-healing action corresponding to the i+1th network clamping phenomenon with the validity of the self-healing action corresponding to the i network clamping phenomenon, and determining the self-healing action corresponding to the i network clamping phenomenon as invalid at the moment. The self-healing action execution module can also correlate the self-healing action corresponding to the (i+1) th network clamping phenomenon with the self-healing action corresponding to the (i) th network clamping phenomenon, and the two self-healing actions have a dependency relationship.

S509, if the terminal equipment determines that the network clamping phenomenon occurs in the terminal equipment, determining an information set corresponding to a position area where the terminal equipment is located from a database; the information set comprises historical self-healing information of each cell in N cells corresponding to a position area where the terminal equipment is located; the database comprises the historical self-healing information of the cell; the self-healing information comprises at least one self-healing action, the self-healing action represents a network processing action, and an action result of the self-healing action represents whether the self-healing action is effective or not; n is a positive integer greater than or equal to 1.

In one example, step S509 includes: acquiring current network state information of terminal equipment in real time; if the network jamming phenomenon is determined to occur according to the current network state information, the jamming information of the network jamming phenomenon is determined according to the current network state information; the method comprises the steps that a network jamming phenomenon occurs in a jamming message representing terminal equipment, wherein the jamming message has a cause value, and the cause value represents a network jamming type when the network jamming phenomenon occurs; according to the cause value in the katon message, determining a self-healing action corresponding to the cause value in the katon message from the historical self-healing information of each cell corresponding to the position area of the terminal equipment in the database, so as to obtain an information set.

In one example, the network state information includes, but is not limited to, one or more of the following: network signal strength, round-Trip Time (RTT), uplink rate, downlink rate, network path congestion information.

In one example, the self-healing actions in the database have execution time information; the execution time information characterizes the execution time point of the self-healing action.

Illustratively, steps S501-S508 described above, and steps S509-S514, the terminal device may be executed synchronously. Alternatively, the terminal device may perform steps S509 to S514 in real time, and periodically perform steps S501 to S514.

The terminal equipment detects the network state of the terminal equipment on the cellular network in real time, and further detects whether the terminal equipment is subjected to network clamping or not. If the terminal equipment determines that the terminal equipment has the network jamming phenomenon, carrying out network quality evaluation, and further determining what network problem causes the jamming; and the terminal device determines that the current network state of the terminal device is poor. Then, the terminal equipment generates a blocking message corresponding to the current network blocking phenomenon and a cause value corresponding to the current network blocking phenomenon. Wherein, the jamming information indicates that the terminal equipment has network jamming phenomenon. The reason value represents the network jamming type when the network jamming phenomenon occurs; and the cause value characterizes the network state of the terminal equipment at the moment as poor as well as the network state degree. For example, the network status level is a general level of stuck, a medium level of stuck, a severity level of stuck.

In one example, the terminal device obtains current network state information of the terminal device in real time. Wherein the network status information includes, but is not limited to: network signal strength, RTT delay, uplink rate, downlink rate, network path congestion information.

Wherein the network signal strength characterizes the magnitude of the signal strength of the network in which the terminal device is located. The greater the network signal strength, the better the characterization of the network state, and the less prone to jamming. The smaller the network signal strength, the worse the characterization network state, the more prone to jamming.

The time delay of RTT characterizes that when a plurality of packet data is transmitted from one node to another node, since the packet data are transmitted one by one, there is a transmission delay of the packet data, and thus, the RTT delay is obtained. The smaller the RTT delay, the better the network state, the less prone to jamming. The larger the RTT delay, the worse the network state is characterized, and the more easily the card is blocked.

The uplink rate characterizes the rate at which uplink data is transmitted. The larger the uplink rate, the better the network state, and the less prone to jamming. The smaller the uplink rate, the worse the characterization network state, the more prone to jamming.

The downstream rate characterizes the rate at which downstream data is transmitted. The greater the downlink rate, the better the network state, and the less prone to jamming. The smaller the downstream rate, the worse the characterization network state, the more prone to jamming.

The network path congestion information characterizes a congestion level of a path of a network in which the terminal device is located. The smaller the congestion degree of the network path congestion information characterization, the better the network state, and the less prone to jamming. The greater the congestion degree of the network path congestion information characterization, the worse the characterization network state, the more prone to jamming.

And the terminal equipment determines whether a network clamping phenomenon occurs according to the acquired current network state information of the terminal equipment. For example, if the network signal strength is smaller than the preset strength, determining that a network jamming phenomenon occurs, and determining that the network jamming type is a network signal difference; if the time delay of the RTT is larger than the preset time delay, determining that the network jamming phenomenon occurs, and determining that the network jamming type is that the RTT time delay is large; if the uplink rate is determined to be greater than the preset uplink rate, determining that a network blocking phenomenon occurs, and determining that the network blocking type is uplink transmission difference; if the downlink rate is determined to be greater than the preset downlink rate, determining that a network blocking phenomenon occurs, and determining that the network blocking type is downlink transmission difference; if the congestion degree represented by the network path congestion information is determined to be larger than the preset congestion degree, determining that a network jamming phenomenon occurs, and determining that the network jamming type is network path congestion; one or more of the above may occur simultaneously.

When the terminal equipment determines that the network jamming phenomenon occurs according to the acquired current network state information of the terminal equipment, each piece of acquired current network state information can represent the network jamming type corresponding to each piece of information, so that the terminal equipment can directly generate a jamming message of the network jamming phenomenon; the network jamming phenomenon occurs in the jamming information characterizing terminal equipment, the jamming information has a cause value, and the cause value characterizes the network jamming type when the network jamming phenomenon occurs.

Further, as can be seen from the above steps S501 to S508, the operation results of the self-healing operation in the database can be correlated. The action results of the associated self-healing actions are the same. For example, self-healing action 1 is associated with self-healing action 2, such that the action result of self-healing action 1 is the same as the action result of self-healing action 2, e.g., both self-healing action 1 and self-healing action 2 are active, or both are inactive. For example, the self-healing action 1, the self-healing action 2 and the self-healing action 3 are correlated, so that the action result of the self-healing action 1, the action result of the self-healing action 2 and the action result of the self-healing action 3 are the same, for example, the self-healing action 1, the self-healing action 2 and the self-healing action 3 are all effective, or the self-healing action 1, the self-healing action 2 and the self-healing action 3 are all ineffective.

In addition, as can be seen from the above steps S501-S508, the self-healing actions in the database have other self-healing actions associated therewith, and the other self-healing actions may be self-healing actions in the database; and, the action results of the associated self-healing actions are the same. For example, self-healing action 1 is associated with self-healing action 2, execution of self-healing action 2 needs to depend on self-healing action 1, and the action result of self-healing action 1 is the same as that of self-healing action 2. For example, the self-healing action 1, the self-healing action 2 and the self-healing action 3 are associated, the execution of the self-healing action 3 needs to depend on the self-healing action 2, and the execution of the self-healing action 2 needs to depend on the self-healing action 1; the operation result of the self-healing operation 1, the operation result of the self-healing operation 2 and the operation result of the self-healing operation 3 are the same.

S510, the terminal equipment acquires call data information of the terminal equipment; the call data information characterizes whether the terminal equipment is in a call state or not.

For example, the terminal device may obtain current call data information of the terminal device, where the call data information characterizes whether the terminal device is in a call state.

S511, if the terminal equipment determines that the call data information indicates that the terminal equipment is in a call state, the following steps are not executed.

Illustratively, if the terminal device is in a talk state (i.e., is talking), the terminal device determines not to perform the acquired self-healing action, and does not perform steps S513-S514.

And S512, if the terminal equipment determines that the call data information indicates that the terminal equipment is not in a call state, executing step S513.

For example, if the terminal device is not in a call state (i.e., is not in a call), the terminal device determines that the acquired self-healing action can be performed. At this time, step S513 is performed.

S513, the terminal equipment determines executable self-healing actions according to action results of the self-healing actions in the information set; wherein the executable self-healing action is an effective self-healing action.

In one example, the self-healing action in the information set is a self-healing action corresponding to a cause value of the network stuck phenomenon; the cause value characterizes a network stuck type when a network stuck phenomenon occurs. Step S513 includes:

the first step of step S513, the terminal device determines an effective self-healing action in the information set according to the action result of the self-healing action in the information set.

The second step of step S513, the terminal device obtaining the effective rate of the effective self-healing action in the information set; wherein, the effective rate of the self-healing action after being executed for a plurality of times is represented by the effective rate.

The third step of step S513, the terminal device determines that the effective self-healing action in the information set is a self-healing action with an effective rate greater than the preset first threshold, and the self-healing action is an executable self-healing action.

In one example, the meaning of the effective specific characterization includes the following:

the first mode and the effective rate specifically represent the effective proportion of the self-healing actions after being executed for a plurality of times. At this time, only the self-healing action needs to be considered to be executed, and the effective rate can be calculated based on the executed times; it is not necessary to consider whether the self-healing action and other self-healing actions associated therewith are valid after being performed.

The second way, the effective rate, specifically characterizes the self-healing action and other self-healing actions associated with the self-healing action, are commonly and repeatedly executed. The second step of step S513 includes: the terminal equipment determines other self-healing actions related to the effective self-healing actions in the information set; the terminal equipment determines the effective self-healing actions in the information set and the execution times of other self-healing actions related to the effective self-healing actions in the information set; the terminal equipment determines a self-healing action of which the execution times are larger than a preset second threshold value; the terminal equipment determines the effective proportion of the self-healing actions with the execution times larger than a preset second threshold value and other self-healing actions related to the self-healing actions with the execution times larger than the preset second threshold value after being jointly executed for multiple times, and the effective proportion is the effective efficiency of the effective self-healing actions in the information set.

In one example, the method may further include the steps of: the terminal equipment acquires other self-healing actions related to the self-healing actions according to the self-healing actions with the effective self-healing actions in the information set, wherein the effective rate of the self-healing actions is greater than a preset first threshold value; the terminal device determines other self-healing actions associated with the self-healing action as executable self-healing actions.

Illustratively, through step S509, the terminal device obtains an information set, where the information set includes the self-healing information of the history of each cell corresponding to the location area where the terminal device is located; the method comprises the steps of aiming at historical self-healing information of each cell, wherein the historical self-healing information comprises at least one self-healing action; each self-healing action has an action result, and the action result of the self-healing action represents whether the self-healing action is effective or not.

Therefore, the terminal equipment not only obtains the historical self-healing information of the cell where the terminal equipment is currently located, but also obtains the historical self-healing information of other cells in the location area corresponding to the cell where the terminal equipment is currently located.

Because each self-healing action included in the information set has an action result, the action result of the self-healing action represents whether the self-healing action is effective or not; therefore, the terminal equipment can determine that the action result is an effective self-healing action from the information set, so that at least one effective self-healing action is obtained. The obtained effective self-healing action corresponds to the network jamming type of the current network jamming phenomenon of the terminal equipment. And then, the terminal equipment determines the executable self-healing action according to the obtained effective self-healing action.

In step S513, the following implementations are included:

the first implementation. Because each self-healing action in the information set has an action result, the action result represents whether the self-healing action is effective or not. Therefore, the terminal equipment can determine the effective self-healing action from the information set according to the action result of the self-healing action.

Then, since the database includes the history self-healing information of each of the plurality of cells; the historical self-healing information of each cell comprises at least one self-healing action, the self-healing action has an action result, and the action result represents whether the self-healing action is effective or not. Therefore, for each effective self-healing action determined by the terminal equipment from the information set, the terminal equipment can count the effective proportion of the self-healing action after being executed for many times according to the action result of the self-healing action in the database, and the effective proportion is used as the effective rate of the self-healing action.

For example, the database includes the self-healing information of the history of cell 1, the self-healing information of the history of cell 2, and the self-healing information of the history of cell 3. The self-healing information of the history of the cell 1 comprises a self-healing action 1, a self-healing action 2 and a self-healing action 3, wherein the self-healing action 1 is effective, the self-healing action 2 is effective, and the self-healing action 3 is effective. The self-healing information of the history of the cell 2 comprises a self-healing action 1, a self-healing action 2 and a self-healing action 4, wherein the self-healing action 1 is effective, the self-healing action 2 is effective, and the self-healing action 4 is ineffective. The historical self-healing information of the cell 3 comprises a self-healing action 1, a self-healing action 2, a self-healing action 3 and a self-healing action 5, wherein the self-healing action 1 is invalid, the self-healing action 2 is valid, the self-healing action 3 is invalid, and the self-healing action 5 is invalid (because the self-healing action 1 is firstly related to the self-healing action 5 when a certain time is detected, and the action results of the self-healing action 1 and the self-healing action 5 are the same when the self-healing action is executed). Wherein self-healing action 1 is associated with self-healing action 5.

The terminal equipment is in cell 1 and detects the network stuck phenomenon. The area in which the terminal device is located corresponds to cell 1 and cell 2. And the terminal equipment determines the historical self-healing information of the cell 1 and the historical self-healing information of the cell 2 from the database to obtain an information set. The terminal equipment determines that the effective self-healing actions in the information set comprise a self-healing action 1, a self-healing action 2 and a self-healing action 3. Then, the terminal device determines that the self-healing action 1 is performed 3 times according to the database, wherein 2 times of the self-healing actions 1 are valid and 1 time of the self-healing actions 1 are invalid, and accordingly the effective rate of the self-healing action 1 is 2/3. The terminal equipment determines that the self-healing action 2 is executed 3 times according to the database, wherein 3 times of the self-healing actions 2 are valid, and accordingly the effective rate of the self-healing action 2 is 3/3. The terminal equipment determines that the self-healing action 3 is executed 2 times according to the database, wherein 1 time is valid and 1 time is invalid, so that the effective rate of the self-healing action 3 is 1/2.

Although self-healing action 1 is associated with self-healing action 5. However, when calculating the effective rate of the self-healing action 1, the effective rate of the self-healing action 1 is calculated only according to the action result of each self-healing action 1; whether the self-healing action 5 is effective or not is not considered. Since the self-healing action 1 exists in the database, the self-healing action 1 is helpful for solving the card section of the terminal equipment.

Then, aiming at each effective self-healing action determined by the terminal equipment from the information set, if the determined effective rate of the self-healing action is greater than or equal to a first threshold (for example, 70%), the terminal equipment determines that the self-healing action can be executed, and further determines that the self-healing action is the executable self-healing action; if the effective rate of the self-healing action is less than the first threshold (e.g., 70%), the terminal device determines that the self-healing action is not executable, and further determines that the self-healing action is not executable.

If the terminal device determines that the effective rate of each of the obtained effective self-healing actions is lower than the first threshold (e.g., 70%), the terminal device does not need to perform the recovery processing and does not need to perform step S514.

Thus, the terminal device gets an executable self-healing action. In addition, the terminal device may also use other self-healing actions associated with the self-healing actions with the effective rate greater than or equal to the first threshold value as executable self-healing actions.

A second implementation. Because each self-healing action in the information set has an action result, the action result represents whether the self-healing action is effective or not. Therefore, the terminal equipment can determine the effective self-healing action from the information set according to the action result of the self-healing action.

Then, since the database includes the history self-healing information of each of the plurality of cells; the historical self-healing information of each cell comprises at least one self-healing action, the self-healing action has an action result, and the action result represents whether the self-healing action is effective or not. The self-healing action has other self-healing actions associated with the self-healing action, and the other self-healing actions are also attributed to the database; this is because, in the process of steps S501 to S508, when the action results of the self-healing actions are correlated, the self-healing actions are also correlated.

Therefore, aiming at each effective self-healing action determined by the terminal equipment from the information set, the terminal equipment determines the execution times of the self-healing action and other self-healing actions related to the self-healing action according to the database.

The terminal equipment needs to remove the self-healing action of which the execution times are smaller than a preset second threshold value. Therefore, the terminal equipment determines the self-healing action with the execution times larger than or equal to a preset second threshold value.

Then, for each self-healing action with the determined execution times being greater than or equal to a preset second threshold, the terminal equipment calculates the effective proportion of the self-healing action and other related self-healing actions after being jointly executed for a plurality of times according to the database, and takes the effective proportion as the effective rate of the self-healing action.

For example, the terminal device is in cell 1 and detects the network stuck phenomenon. The area in which the terminal device is located corresponds to cell 1 and cell 2. And the terminal equipment determines the historical self-healing information of the cell 1 and the historical self-healing information of the cell 2 from the database to obtain an information set. The terminal device determines that the effective self-healing actions in the information set include self-healing action 1 and self-healing action 6.

Then, the terminal device may determine that the self-healing action 1 and the self-healing action 2 are associated according to the database, and the number of times the self-healing action 1 and the self-healing action 2 are executed together (also the association number) is 10. It is determined that the self-healing action 1 and the self-healing action 3 are associated, and the number of executions (also the association number) of the self-healing action 1 and the self-healing action 3 being executed together is 20. It is determined that the self-healing action 1 and the self-healing action 4 are associated, and the number of executions (also the association number) of the self-healing action 1 and the self-healing action 4 being executed together is 30 times.

The terminal device may determine that the self-healing action 6 and the self-healing action 7 are associated according to the database, and the number of times the self-healing action 6 and the self-healing action 7 are executed together (also the association number) is 5. It is determined that the self-healing action 6 and the self-healing action 8 are associated, and the number of executions (also the association number) of the self-healing action 6 and the self-healing action 8 performed together is 20. It is determined that the self-healing action 6 and the self-healing action 9 are associated, and the number of executions (also the association number) of the self-healing action 6 and the self-healing action 9 being executed together is 40 times.

For the self-healing action 1, if the terminal device determines that the number of times of execution of the self-healing action 1 and the self-healing action 2 performed together is 10 times, which is smaller than the preset second threshold (for example, 15 times), the terminal device only needs to calculate the effective rate of the self-healing action 1 according to the action result after the self-healing action 1 and the self-healing action 3 are performed together (the action result after the self-healing action 1 and the self-healing action 3 are performed together, the action result after the self-healing action 1 and the self-healing action 3 are the same), and the action result after the self-healing action 1 and the self-healing action 4 are performed together (the action result after the self-healing action 1 and the self-healing action 4 are performed together, the action result after the self-healing action 1 and the self-healing action 4 are the same). For example, 18 times of the 20 times of the self-healing actions 1 and 3 are executed together are valid and 2 times of the self-healing actions are invalid, the self-healing action 1 and the self-healing action 4 are jointly executed for 20 times and 10 times, the effective rate of the self-healing operation 1 is (18+20)/(20+30), the effective rate of the self-healing operation 3 is 18/20, and the effective rate of the self-healing operation 4 is 20/30.

For the self-healing action 6, if the terminal device determines that the number of times of execution of the self-healing action 6 and the self-healing action 7 performed together is 5 times, which is smaller than the preset second threshold (for example, 15 times), the terminal device only needs to calculate the effective rate of the self-healing action 6 according to the action result after the self-healing action 6 and the self-healing action 8 are performed together (the action result after the self-healing action 6 and the self-healing action 8 are performed together, the action result after the self-healing action 6 and the self-healing action 8 are the same), and the action result after the self-healing action 6 and the self-healing action 9 are performed together (the action result after the self-healing action 6 and the self-healing action 9 are performed together, the action result after the self-healing action 6 and the self-healing action 9 are the same). For example, if 15 times of the 20 times of the self-healing actions 6 and 8 are executed together and 5 times of the 20 times of the self-healing actions 6 and 9 are executed together and 38 times of the 20 times of the self-healing actions 6 and 9 are executed together, the effective rate of the self-healing actions 6 is (15+38)/(20+40), the effective rate of the self-healing actions 8 is 15/20, and the effective rate of the self-healing actions 9 is 38/40.

Then, for each self-healing action of which the determined execution times are greater than or equal to a preset second threshold, if the determined effective rate of the self-healing action is greater than or equal to a first threshold (for example, 70%), the terminal equipment determines that the self-healing action can be executed, and further determines that the self-healing action is the executable self-healing action; if the effective rate of the self-healing action is less than the first threshold (e.g., 70%), the terminal device determines that the self-healing action is not executable, and further determines that the self-healing action is not executable.

In addition, for each self-healing action with the determined execution times being greater than or equal to a preset second threshold, the terminal device may further determine that the other self-healing actions can be executed if the effective rate of the other self-healing actions is greater than or equal to the first threshold (e.g., 70%) according to the effective rate of the other self-healing actions related to the self-healing actions obtained in the above process, and further determine that the other self-healing actions are executable self-healing actions; if the effective rate of the other self-healing actions is less than the first threshold (e.g., 70%), the terminal device determines that the other self-healing actions cannot be executed, and further determines that the other self-healing actions are non-executable self-healing actions.

If the terminal device determines that the effective rate of each self-healing action in all the acquired self-healing actions is lower than the first threshold (e.g. 70%), the terminal device does not need to execute the recovery processing, and does not need to execute step S514.

S514, the terminal equipment executes executable self-healing actions.

In one example, step S514 includes the following implementations:

the first implementation manner of step S514, the terminal device executes the obtained effective self-healing actions in parallel.

The second implementation of step S514, the executable self-healing actions have priority; and the terminal equipment executes the obtained effective self-healing action according to the priority of the executable self-healing action.

In one example, where the priority of the executable self-healing action is determined in real time, the second implementation of step S503 includes: the terminal equipment determines the priority of the executable self-healing action according to preset information; and executing the executable self-healing action according to the priority of the executable self-healing action.

In one example, "the terminal device determines the priority of the executable self-healing action according to the preset information," including: the terminal equipment determines the priority of the executable self-healing action according to the network jamming type of the terminal equipment when the network jamming phenomenon occurs currently and/or the historical execution times of the executable self-healing action.

In one example, the priority of the executable self-healing action is preset, and the method further comprises the following steps: and the terminal equipment determines the priority of the executable self-healing action according to the historical execution times of the executable self-healing action.

Illustratively, after step S513, the terminal device performs the resulting effective self-healing action.

The first implementation mode, the terminal equipment executes each executable self-healing action in parallel.

According to the second implementation mode, the terminal equipment determines the priority of each obtained executable self-healing action in real time according to preset information; then, the terminal device executes each obtained executable self-healing action according to the priority of the executable self-healing action. The preset information is a network blocking type when a network blocking phenomenon occurs and/or historical execution times of the self-healing action.

In one example, the terminal device obtains a network stuck type when a network stuck phenomenon currently occurs; each self-healing action in the database has a historical execution number, and the historical execution number represents the number of times the self-healing action is executed by the terminal equipment (at this time, for the same self-healing action, the number of times when each terminal equipment executes the self-healing action is summed to obtain the historical execution number of times of the self-healing action), so that the executable self-healing action in the information set obtained by the terminal equipment also has the historical execution number of times.

Therefore, the terminal equipment can determine the priority of the executable self-healing action corresponding to the network clamping type according to the network clamping type and the first preset mapping relation when the network clamping phenomenon currently occurs. The first preset mapping relation is a corresponding relation between the network blocking type and the priority of the self-healing action.

Or, the terminal device may determine, according to the historical execution times of the executable self-healing actions and the second preset mapping relationship, the priority of the executable self-healing actions corresponding to the historical execution times. The second preset mapping relation is a corresponding relation between the historical execution times of the self-healing action and the priority of the self-healing action. For example, the highest the historical execution times, the higher the priority of the self-healing action.

Or the terminal device may determine the priority of the executable self-healing action according to the network jamming type when the network jamming occurs currently, the historical execution times of the executable self-healing action, and the third preset mapping relationship. The third preset mapping relationship is a corresponding relationship among the network stuck type, the historical execution times of the self-healing action and the priority of the self-healing action.

Then, the terminal device executes each obtained executable self-healing action according to the priority of the executable self-healing action. Wherein the priority is at least one, and the executable self-healing action belonging to the same priority is at least one; therefore, the terminal equipment can execute the self-healing actions in parallel and in series in the process of executing the obtained executable self-healing actions according to the priority of the executable self-healing actions.

For example, the number of executable self-healing actions is determined to be 5, namely self-healing action 1, self-healing action 2, self-healing action 3, self-healing action 4 and self-healing action 5. The terminal equipment can determine that the priority of the self-healing action 1 is the first-level priority, the priority of the self-healing action 2 is the second-level priority, the priority of the self-healing action 3 is the first-level priority, the priority of the self-healing action 4 is the second-level priority, and the priority of the self-healing action 5 is the first-level priority; the first level of priority is higher than the second level of priority. Thus, the terminal device first executes the self-healing action 1, the self-healing action 3, and the self-healing action 5 in parallel; then, the terminal device performs the self-healing action 2 and the self-healing action 4 in parallel.

In the third implementation manner, when the self-healing action is written into the database, the historical execution times of the self-healing action are obtained according to the sum of the times of the self-healing action executed by each terminal device. Then, based on the correspondence between the history execution times and the priorities, the priorities corresponding to the history execution times are automatically configured for the self-healing actions. Therefore, the priority of the self-healing action is preset, and the self-healing action in the database has priority. Therefore, after the terminal equipment obtains the information set, the terminal equipment executes each executable self-healing action according to the priority of the executable self-healing action in the information set.

In the fourth implementation manner, when the self-healing action is written into the database, the historical execution times of the self-healing action are obtained according to the sum of the times of the self-healing action executed by each terminal device. And then, after the terminal equipment obtains the information set, the terminal equipment determines the priority of the executable self-healing action according to the historical execution times of the executable self-healing action in the information set and the corresponding relation between the historical execution times and the priority. And the terminal equipment executes each executable self-healing action according to the priority of the executable self-healing action in the information set.

For example, based on the above-mentioned procedure of steps S509 to S514, the terminal device is currently located in the cell 4 of the location area a, and the terminal device detects that the network clamping phenomenon occurs. The terminal equipment determines the historical self-healing information of each cell corresponding to the position area a from the database to obtain an information set. The information set includes self-healing information of the history of the cell 1, self-healing information of the history of the cell 2, self-healing information of the history of the cell 3 and self-healing information of the history of the cell 4. The historical self-healing information of each cell comprises at least one self-healing action. The self-healing action in the information set corresponds to the network jamming type of the current network jamming phenomenon of the terminal equipment.

Then, the terminal equipment determines executable self-healing actions, namely an executable self-healing action 1, an executable self-healing action 2 and an executable self-healing action 3, wherein the executable self-healing action 1 represents that the cell 1 and the cell 2 are not entered, the executable self-healing action 2 represents that the cell 3 is entered, and the executable self-healing action 3 represents that the PDN connection is reestablished. Thus, the terminal device determines to enter cell 3 and reestablish the PDN connection.

For example, based on the above-mentioned procedure of steps S509 to S514, the terminal device is currently located in the cell 1 of the location area a, and the terminal device detects that the network clamping phenomenon occurs. The terminal equipment determines the historical self-healing information of each cell corresponding to the position area a from the database to obtain an information set. The information set includes self-healing information of the history of the cell 1, self-healing information of the history of the cell 2, self-healing information of the history of the cell 3 and self-healing information of the history of the cell 4. The historical self-healing information of each cell comprises at least one self-healing action. The self-healing action in the information set corresponds to the network jamming type of the current network jamming phenomenon of the terminal equipment.

Then, the terminal device determines the executable self-healing actions, namely the executable self-healing action 1 and the executable self-healing action 2, wherein the executable self-healing action 1 represents the actions of not entering the cell 2 and the cell 3, and the executable self-healing action 2 represents the actions of executing the double-card switching on the cell 1. Thus, the terminal device performs the action of a dual card handover on cell 1.

For example, based on the above procedure of steps S509 to S514, the terminal device detects the network blocking phenomenon in the cell 1 of the current location area a, and then the terminal device enters the cell 3 of the location area a, but the terminal device determines the historical self-healing information of each cell corresponding to the location area a from the database, so as to obtain an information set. The information set includes self-healing information of the history of the cell 1, self-healing information of the history of the cell 2, self-healing information of the history of the cell 3 and self-healing information of the history of the cell 4. The historical self-healing information of each cell comprises at least one self-healing action. The self-healing action in the information set corresponds to the network jamming type of the current network jamming phenomenon of the terminal equipment.

In the above example, the terminal device may execute all executable self-healing actions in advance; based on the above process, the terminal device rapidly selects the optimal resident cell, shortens the time of the katon detection and the self-healing triggering, and accelerates the recovery of the network of the terminal device.

The terminal device then determines an executable self-healing action, respectively an executable self-healing action 1, the executable self-healing action 1 characterizing the non-connected cell 3, but the connected cell 4. Thus, the terminal device determines not to switch to cell 3 but to cell 4.

Based on the block diagram of the software layer of the terminal device in fig. 8, if the jamming detection module detects that the network jamming phenomenon occurs in the terminal device, the jamming detection module generates a jamming message and a cause value. Then, the jamming detection module sends the jamming information carrying the cause value to the self-healing action decision module. The self-healing action decision module determines the information set of step S509. The self-healing action decision module performs steps S510-S513.

The self-healing action decision module informs the card-on detection module of the determined executable self-healing action.

And the card-on detection module sends a third execution instruction to the self-healing action execution module. Wherein the third execution instruction indicates that an executable self-healing action is to be performed.

And after the self-healing action execution module receives the third execution instruction, executing the executable self-healing action.

In this embodiment, through the process of steps S509 to S514, the terminal device may perform each valid self-healing action therein based on the historical self-healing information of each cell corresponding to the current location area in the database. The terminal equipment can execute all effective self-healing actions in advance; or the terminal equipment determines the executable self-healing action based on the effective self-healing action, and then the terminal equipment can report that all the executable self-healing actions are executed in advance. The terminal equipment can be optimized relatively quickly, so that the operation of the terminal equipment is optimized, and the jamming times are further reduced.

And, based on the self-healing process of the history, the self-healing actions are correlated to obtain a database. Because the self-healing actions in the database are correlated, the terminal equipment can execute all the effective self-healing actions corresponding to the current network katon type in advance; thereby shortening the time of the jam detection and the self-healing triggering. For example, since the self-healing action 1 and the self-healing action 2 in the information set obtained based on the database are associated (the action results of the two are the same), if the terminal device detects the network katon linearity, the terminal device can execute the self-healing action 1 and the self-healing action 2 corresponding to the network katon type at the same time, so that the time of katon detection and self-healing triggering can be shortened, and the recovery of the network of the terminal device can be accelerated.

The method for sorting the list of the devices in the embodiment of the present application has been described above, and the device for executing the method for sorting the list provided in the embodiment of the present application is described below. It will be appreciated by those skilled in the art that the methods and apparatus may be combined and referred to, and that the related apparatus provided by the embodiments of the present application may perform the steps in the methods for ordering lists described above.

The embodiment of the application can divide the functional modules of the device of the method according to the method example, for example, each functional module can be divided corresponding to each function, or two or more functions can be integrated in one processing module. The integrated modules may be implemented in hardware or in software functional modules. It should be noted that, in the embodiment of the present application, the division of the modules is schematic, which is merely a logic function division, and other division manners may be implemented in actual implementation.

Fig. 9 is a schematic structural diagram of a chip according to an embodiment of the present application. Chip 900 includes one or more (including two) processors 901, communication lines 902, communication interfaces 903, and memory 904.

In some implementations, the memory 904 stores the following elements: executable modules or data structures, or a subset thereof, or an extended set thereof.

The method described in the above embodiments of the present application may be applied to the processor 901 or implemented by the processor 901. Processor 901 may be an integrated circuit chip with signal processing capabilities. In the implementation process, the steps of the method performed by the terminal device may be implemented by an integrated logic circuit of hardware in the processor 901 or instructions in a software form. The processor 901 may be a general purpose processor (e.g., a microprocessor or a conventional processor), a digital signal processor (digital signal processing, DSP), an application specific integrated circuit (application specific integrated circuit, ASIC), an off-the-shelf programmable gate array (field-programmable gate array, FPGA) or other programmable logic device, discrete gates, transistor logic, or discrete hardware components, and the processor 901 may implement or perform the methods, steps, and logic blocks disclosed in embodiments of the present application.

The steps of the method disclosed in connection with the embodiments of the present application may be embodied directly in the execution of a hardware decoding processor, or in the execution of a combination of hardware and software modules in a decoding processor. The software modules may be located in a state-of-the-art storage medium such as random access memory, read-only memory, programmable read-only memory, or charged erasable programmable memory (electrically erasable programmable read only memory, EEPROM). The storage medium is located in the memory 904, and the processor 901 reads information in the memory 904 and performs the steps of the above method in combination with its hardware.

The processor 901, the memory 904, and the communication interface 903 may communicate via a communication line 902.

Fig. 10 is a schematic structural diagram of a terminal device according to an embodiment of the present application, and as shown in fig. 10, a terminal device 1000 includes the above-mentioned chip and a display unit. The display unit is provided with an integrated circuit panel which is used for sending out periodic interrupt events. Wherein the integrated circuit panel removes the integrated circuit unit for calculating the coordinate information corresponding to the touch operation.

The network blocking processing method provided by the embodiment of the application can be applied to the electronic equipment with the communication function. The electronic device includes a terminal device, and specific device forms and the like of the terminal device may refer to the above related descriptions, which are not repeated herein.

The embodiment of the application provides a terminal device, which comprises: comprising the following steps: a processor and a memory; the memory stores computer-executable instructions; the processor executes the computer-executable instructions stored in the memory to cause the terminal device to perform the method described above.

The embodiment of the application provides a chip. The chip comprises a processor for invoking a computer program in a memory to perform the technical solutions in the above embodiments. The principle and technical effects of the present application are similar to those of the above-described related embodiments, and will not be described in detail herein.

The embodiment of the application also provides a computer readable storage medium. The computer-readable storage medium stores a computer program. The computer program realizes the above method when being executed by a processor. The methods described in the above embodiments may be implemented in whole or in part by software, hardware, firmware, or any combination thereof. If implemented in software, the functions may be stored on or transmitted over as one or more instructions or code on a computer-readable medium. Computer readable media can include computer storage media and communication media and can include any medium that can transfer a computer program from one place to another. The storage media may be any target media that is accessible by a computer.

In one possible implementation, the computer readable medium may include RAM, ROM, compact disk-read only memory (CD-ROM) or other optical disk storage, magnetic disk storage or other magnetic storage devices, or any other medium targeted for carrying or storing the desired program code in the form of instructions or data structures and accessible by a computer. Also, any connection is properly termed a computer-readable medium. For example, if the software is transmitted from a website, server, or other remote source using a coaxial cable, fiber optic cable, twisted pair, digital subscriber line (Digital Subscriber Line, DSL), or wireless technologies such as infrared, radio, and microwave, then the coaxial cable, fiber optic cable, twisted pair, DSL, or wireless technologies such as infrared, radio, and microwave are included in the definition of medium. Disk and disc, as used herein, includes optical disc, laser disc, optical disc, digital versatile disc (Digital Versatile Disc, DVD), floppy disk and blu-ray disc where disks usually reproduce data magnetically, while discs reproduce data optically with lasers. Combinations of the above should also be included within the scope of computer-readable media.

Embodiments of the present application provide a computer program product comprising a computer program which, when executed, causes a computer to perform the above-described method.

Embodiments of the present application are described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processing unit of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processing unit of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

The foregoing detailed description of the application has been presented for purposes of illustration and description, and it should be understood that the foregoing is by way of illustration and description only, and is not intended to limit the scope of the application.

Claims

1. A method for processing network blocking, wherein the method is applied to a terminal device, and the method comprises:

if the terminal equipment is determined to have the network blocking phenomenon, determining an information set corresponding to a position area where the terminal equipment is positioned from a database; the information set comprises historical self-healing information of each cell in N cells corresponding to a position area where the terminal equipment is located; the database comprises the self-healing information of the history of the cell; the self-healing information comprises at least one self-healing action, the self-healing action represents a network processing action, and an action result of the self-healing action represents whether the self-healing action is effective or not; n is a positive integer greater than or equal to 1;

determining an executable self-healing action according to an action result of the self-healing action in the information set; wherein the executable self-healing action is an effective self-healing action;

executing the executable self-healing action;

the self-healing action in the information set is corresponding to the cause value of the network stuck phenomenon; the reason value represents the network blocking type when the network blocking phenomenon occurs; determining an executable self-healing action according to an action result of the self-healing action in the information set, wherein the method comprises the following steps:

Determining effective self-healing actions in the information set according to action results of the self-healing actions in the information set;

acquiring the effective rate of effective self-healing actions in the information set; wherein the effective rate represents the effective proportion of the self-healing action after being executed for a plurality of times;

determining the self-healing action with the effective self-healing action efficiency greater than a preset first threshold value in the information set as the executable self-healing action;

wherein the self-healing action has execution time information; the execution time information characterizes an execution time point of the self-healing action.

2. The method according to claim 1, characterized in that the effective rate characterizes in particular the effective proportion of the self-healing action and the other self-healing actions associated with the self-healing action after being performed a plurality of times in common; obtaining the effective rate of the effective self-healing action in the information set, comprising:

determining other self-healing actions associated with the effective self-healing actions in the information set;

determining the number of times of execution that the effective self-healing action in the information set and other self-healing actions associated with the effective self-healing action in the information set are jointly executed;

Determining a self-healing action of which the execution times are larger than a preset second threshold value; and determining the effective proportion of the self-healing actions with the execution times larger than a preset second threshold value and other self-healing actions related to the self-healing actions with the execution times larger than the preset second threshold value after being jointly executed for multiple times, and the effective proportion is the effective self-healing action in the information set.

3. The method according to claim 1 or 2, characterized in that the method further comprises:

4. A method according to any one of claims 1-3, characterized in that before determining an executable self-healing action from the action results of the self-healing actions in the information set, further comprising:

5. The method according to any one of claims 1-4, wherein if it is determined that the terminal device is in a network blocking phenomenon, determining, from a database, an information set corresponding to a location area in which the terminal device is located, includes:

6. The method of claim 5, wherein the network status information comprises one or more of: network signal strength, round trip time RTT delay, uplink rate, downlink rate, network path congestion information.

7. The method of any of claims 1-6, wherein performing the executable self-healing action comprises:

executing the obtained effective self-healing actions in parallel;

alternatively, the executable self-healing action has priority; and executing the obtained effective self-healing action according to the priority of the executable self-healing action.

8. The method of claim 7, wherein performing the resulting effective self-healing action according to the priority of the executable self-healing action comprises:

9. The method of claim 8, wherein determining the priority of the executable self-healing action based on preset information comprises:

10. The method according to any one of claims 1-9, further comprising:

If it is determined that the i+1th network blocking phenomenon occurs in the terminal equipment in the process of effectively identifying the self-healing action corresponding to the i-th network blocking phenomenon of the terminal equipment, interrupting the effective identification of the self-healing action corresponding to the i-th network blocking phenomenon; wherein i is a positive integer greater than or equal to 1;

11. The method according to claim 10, wherein the method further comprises:

12. The method according to claim 10 or 11, further comprising

If it is determined that the i+2th network blocking phenomenon occurs in the terminal equipment in the process of effectively identifying the self-healing action corresponding to the i+1th network blocking phenomenon of the terminal equipment, interrupting the effective identification of the self-healing action corresponding to the i+1th network blocking phenomenon;

determining and executing a self-healing action corresponding to the (i+2) th network blocking phenomenon from the database;

if it is determined that the obtained self-healing action corresponding to the i+2th network click phenomenon is valid after the validity identification is performed on the self-healing action corresponding to the i+2th network click phenomenon, it is determined that the self-healing action corresponding to the i+1th network click phenomenon and the self-healing action corresponding to the i network click phenomenon are valid, and the self-healing action corresponding to the i network click phenomenon, the self-healing action corresponding to the i+1th network click phenomenon and the self-healing action corresponding to the i+2th network click phenomenon are correlated.

13. The method according to claim 12, wherein the method further comprises:

14. The method according to any one of claims 10-13, further comprising:

detecting the network state of the terminal equipment on a cellular network in real time, and if the terminal equipment is determined to have the ith network blocking phenomenon, generating a blocking message corresponding to the ith network blocking phenomenon, wherein the blocking message represents that the terminal equipment has the network blocking phenomenon, the blocking message has a cause value, and the cause value represents the network blocking type when the network blocking phenomenon occurs;

according to the cause value in the blocking message corresponding to the ith network blocking phenomenon, determining a self-healing action corresponding to the cause value corresponding to the ith network blocking phenomenon;

and executing the self-healing action corresponding to the reason value corresponding to the ith network blocking phenomenon.

15. The method of claim 14, wherein before determining the self-healing action corresponding to the cause value corresponding to the i-th network stuck phenomenon according to the cause value in the stuck message corresponding to the i-th network stuck phenomenon, further comprising:

16. The method according to claim 15, wherein determining that self-healing processing is to be performed according to terminal status information of the terminal device when the ith network stuck phenomenon occurs and/or historical self-healing information of a cell in which the terminal device is located in a database comprises:

17. The method of claim 16, wherein the preset conditions include: the terminal equipment is not in a call state, and/or the effective rate of the self-healing action corresponding to the reason value corresponding to the ith network stuck phenomenon in the self-healing information of the history of the cell in which the terminal equipment is located is greater than a preset first threshold; wherein the effective rate characterizes the effective rate of the self-healing action after being executed for a plurality of times.

18. The method of any one of claims 1-17, wherein the self-healing action is one of: cell switching operation, communication protocol system changing operation, multiplexing switch operation, and dual-card switching operation.

19. A terminal device, comprising: a processor and a memory;

the memory stores computer-executable instructions;

the processor executing computer-executable instructions stored in the memory to cause the terminal device to perform the method of any one of claims 1-18.

20. A computer readable storage medium storing a computer program, which when executed by a processor implements the method of any one of claims 1-18.