CN116341839B - Order pushing method, equipment and medium for household service personnel - Google Patents
Order pushing method, equipment and medium for household service personnel Download PDFInfo
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
- G06Q10/063112—Skill-based matching of a person or a group to a task
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06315—Needs-based resource requirements planning or analysis
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
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Abstract
The application discloses an order pushing method, order pushing equipment and order pushing media for household service personnel, and relates to the technical field of electric digital data processing. The method comprises the following steps: determining expected service information of household service personnel; screening out appointed household orders matched with the expected service information, and determining appointed household order information corresponding to the appointed household orders; obtaining a demand weight corresponding to the appointed household order; arranging the appointed household orders according to the order of the demand weights to obtain a first order pushing sequence, and acquiring service skill information of household service personnel so as to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence; and determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence.
Description
Technical Field
The application relates to the technical field of electric digital data processing, in particular to an order pushing method, order pushing equipment and order pushing media for household service personnel.
Background
With the continuous development of the home service industry, the number of orders of the home service company is also increasing. However, the types of the household orders are various, and when the household orders are distributed to the household service personnel, the household service personnel cannot acquire the most suitable order with the self service condition due to the reasons that the service distance, the service time or the household skills required by the employer are not in the capacity range of the household service personnel, and the like, so that the problems of low order receiving speed, reduced service quality and the like are caused.
Disclosure of Invention
In order to solve the above problems, the present application provides an order pushing method for a home service person, including:
determining expected service information of a household service person through a preset household order list;
acquiring the household demand information sent by an employer, screening out a designated household order matched with the expected service information from the household order corresponding to the household demand information, and determining designated household order information corresponding to the designated household order; the appointed household order information at least comprises an order type, an order amount and a service distance;
determining weights corresponding to the order types, the order amounts and the service distances respectively, and carrying out weighted summation on the appointed household order information according to the weights so as to obtain the demand weights corresponding to the appointed household orders;
arranging the appointed household orders according to the order of the demand weights to obtain a first order pushing sequence, and acquiring service skill information of the household service personnel to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence;
and determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence.
In one implementation of the present application, the desired service information is used to characterize service preferences of the home attendant, and includes at least a distance desired section, an amount desired section, and a desired service type.
In one implementation manner of the present application, the method for determining the expected service information of the home service personnel through the preset home order form specifically includes:
acquiring historical household orders corresponding to the household service personnel through the household order list, and classifying the historical household orders to obtain historical household orders of a plurality of household types;
determining the number of historical household orders corresponding to each household type, screening out the appointed household type with the largest number of the historical household orders from the plurality of household types, and taking the appointed household type as the expected service type of the household service personnel;
acquiring order amount and service distance corresponding to the historical household order, and determining the maximum order amount and the minimum order amount in the historical household order, and the maximum service distance and the minimum service distance in the historical household order;
and determining an expected range of the amount of the household service personnel according to the maximum service distance and the minimum service distance, and determining the expected range of the distance of the household service personnel according to the maximum order amount and the minimum order amount.
In one implementation manner of the present application, determining weights corresponding to the order type, the order amount and the service distance respectively specifically includes: determining a first order quantity of which the corresponding order amount is matched with the distance expected interval in the historical household orders, a second order quantity of which the corresponding service distance is matched with the distance expected interval in the historical household orders and a third order quantity of the historical household orders under the appointed household type according to the household order list;
adding the first order quantity, the second order quantity and the third order quantity to obtain a weight basic value;
determining a first weight corresponding to the order amount according to the ratio between the first order amount and the weight basic value, determining a second weight corresponding to the service distance according to the ratio between the second order amount and the weight basic value, and determining a third weight corresponding to the order type according to the ratio between the third order amount and the weight basic value.
In one implementation manner of the present application, the filtering the first order pushing sequence according to the service skill information to obtain a second order pushing sequence specifically includes:
determining service skill levels of various service skills corresponding to the household service personnel according to the service skill information, and generating a service skill sequence of the household service personnel according to descending order of the service skill levels;
traversing the service skill sequence, and sequentially matching the service skill with the first order push sequence for each service skill in the service skill sequence to determine whether a specified household order matched with the service skill exists in the first order push sequence;
and if the specified household order exists, extracting the specified household order from the first order pushing sequence, so as to obtain a second order pushing sequence according to the specified household order.
In one implementation manner of the present application, the specified household order information further includes a service duration, and determining a service input value corresponding to the specified household order specifically includes:
aiming at a specified household order in the second order pushing sequence, acquiring an order amount and a service duration corresponding to the specified household order;
and determining the ratio between the order amount and the service duration, and taking the ratio as a service input value corresponding to the appointed household order.
In one implementation manner of the present application, determining a final order pushing sequence corresponding to the home service personnel according to the service input value and the second order pushing sequence specifically includes:
arranging the appointed household orders in the second order pushing sequence according to the descending order of the service input values to obtain a corresponding third order pushing sequence; wherein the second order pushing sequence and the third order pushing sequence both comprise order identifications of the specified household orders;
sequentially matching order marks corresponding to the appointed household orders in the third order pushing sequence with the order marks in the second order pushing sequence, and rearranging the second order pushing sequence according to the obtained matching result to obtain a final order pushing sequence corresponding to the household service personnel.
In one implementation manner of the present application, the weighting summation is performed on the specified household order information according to the weight to obtain the demand weight corresponding to the specified household order, which specifically includes:
and adding the product between the first weight and the corresponding order amount, the product between the second weight and the corresponding service distance and the product between the third order amount and the third weight for each appointed household order to obtain the demand weight corresponding to the appointed household order.
The embodiment of the application provides order pushing equipment for household service personnel, which comprises the following steps:
at least one processor; the method comprises the steps of,
a memory communicatively coupled to the at least one processor; wherein, the liquid crystal display device comprises a liquid crystal display device,
the memory stores instructions executable by the at least one processor to enable the at least one processor to:
determining expected service information of a household service person through a preset household order list;
acquiring the household demand information sent by an employer, screening out a designated household order matched with the expected service information from the household order corresponding to the household demand information, and determining designated household order information corresponding to the designated household order; the appointed household order information at least comprises an order type, an order amount and a service distance;
determining weights corresponding to the order types, the order amounts and the service distances respectively, and carrying out weighted summation on the appointed household order information according to the weights so as to obtain the demand weights corresponding to the appointed household orders;
arranging the appointed household orders according to the order of the demand weights to obtain a first order pushing sequence, and acquiring service skill information of the household service personnel to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence;
and determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence.
Embodiments of the present application provide a non-volatile computer storage medium storing computer-executable instructions configured to:
determining expected service information of a household service person through a preset household order list;
acquiring the household demand information sent by an employer, screening out a designated household order matched with the expected service information from the household order corresponding to the household demand information, and determining designated household order information corresponding to the designated household order; the appointed household order information at least comprises an order type, an order amount and a service distance;
determining weights corresponding to the order types, the order amounts and the service distances respectively, and carrying out weighted summation on the appointed household order information according to the weights so as to obtain the demand weights corresponding to the appointed household orders;
arranging the appointed household orders according to the order of the demand weights to obtain a first order pushing sequence, and acquiring service skill information of the household service personnel to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence;
and determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence.
The order pushing method for the household service personnel provided by the application has the following beneficial effects:
the self order receiving preference of the home service personnel is satisfied by screening the appointed home order matched with the expected service information of the home service personnel. The weight of the corresponding order type, the order amount and the service distance of different household service personnel is used for determining the demand weight of the household service personnel, and finally, the service side key of each household service personnel is fully considered according to the first order pushing sequence obtained by the demand weight, so that the situation that the order pushing result is inaccurate due to unreasonable weight setting can be avoided. According to service skill information of the household service personnel and service input values of the household orders, the first order pushing sequence is updated, so that the finally pushed household orders can not only accord with the skill range of the household service personnel, but also enable the household service personnel to obtain income values matched with the work input, the order receiving requirements of the household service personnel are fully guaranteed, and the order receiving efficiency is effectively improved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application and do not constitute a limitation on the application. In the drawings:
fig. 1 is a schematic flow chart of an order pushing method for a home service person according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of an order pushing device for home service personnel according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be clearly and completely described below with reference to specific embodiments of the present application and corresponding drawings. It will be apparent that the described embodiments are only some, but not all, embodiments of the application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
The following describes in detail the technical solutions provided by the embodiments of the present application with reference to the accompanying drawings.
As shown in fig. 1, an order pushing method for a home service person according to an embodiment of the present application includes:
101: and determining expected service information of the household service personnel through a preset household order list.
The household order list stores historical household order information which is completed by a plurality of household service personnel, and expected service information of the household service personnel can be determined through the historical household order information, so that the order receiving speed can be effectively improved by pushing orders meeting own service expectations to different household service personnel. The desired service information is used for characterizing service preferences of household service personnel and at least comprises a distance desired interval, an amount desired interval and a desired service type. The distance expected interval represents a service distance range acceptable to the household service personnel, the amount expected interval represents an order amount range acceptable to the household service personnel, and the expected service type is determined according to the order type with the largest number of orders in the order types serviced by the household service personnel.
Specifically, the server obtains historical household orders corresponding to household service personnel through a household order list, classifies the historical household orders and obtains historical household orders of a plurality of household types. And determining the number of the historical household orders corresponding to each household type, and screening the appointed household type with the largest number of the corresponding historical household orders from the plurality of household types. For the housekeeping service personnel, the order types with more orders can meet the order receiving requirements, so that the designated housekeeping type is required to be used as the expected service type of the housekeeping service personnel. The expected value interval and the expected distance interval can be directly obtained through a household order list, the order value and the service distance corresponding to the historical household order are obtained, and the maximum order value and the minimum order value in the historical household order, and the maximum service distance and the minimum service distance in the historical household order are determined. According to the maximum service distance and the minimum service distance, the expected value interval of the household service personnel can be obtained, and meanwhile, according to the maximum order value and the minimum order value, the expected value interval of the household service personnel is determined.
102: acquiring the housekeeping demand information sent by an employer, screening out appointed housekeeping orders matched with expected service information from the housekeeping orders corresponding to the housekeeping demand information, and determining appointed housekeeping order information corresponding to the appointed housekeeping orders; the appointed household order information at least comprises an order type, an order amount and a service distance.
An employer can issue the homework demand information through an employer end of the homework system, after receiving the homework demand information, the server can generate a homework order to be distributed according to the homework demand information, and in the running process of the homework system, the server can screen out an appointed homework order meeting the expected service information corresponding to the homework service personnel from the homework order which is not distributed in real time. That is, it is necessary to screen out, from among the household orders to be distributed, the types of orders that have been serviced by the household service personnel most frequently, the designated household menus that satisfy the distance desired section and the amount desired section. Meanwhile, the appointed housekeeping information of the appointed housekeeping menu is required to be determined, and the appointed housekeeping order information at least comprises order type, order amount and service distance.
103: and determining weights corresponding to the order types, the order amounts and the service distances respectively, and carrying out weighted summation on the appointed household order information according to the weights so as to obtain the demand weights corresponding to the appointed household orders.
The designated household orders screened through the process are arranged randomly, and the household service personnel cannot directly acquire one or more orders which most meet the service expectations, so that the designated household orders are further processed by combining the priorities of different designated household orders.
The attention degree of the household service personnel to the order information is different, for example, some household service personnel pay more attention to the order amount, and some household service personnel hope to receive orders with a smaller distance from the household service personnel, so that the accuracy of the order pushing sequence is improved by giving different weights to the order types, the order amount and the service distance.
Specifically, according to a household order list, determining a first order quantity, corresponding to the first order quantity, in the historical household order, of which the corresponding order amount is matched with a distance expected interval, a second order quantity, corresponding to the second order quantity, in the historical household order, of which the corresponding service distance is matched with the distance expected interval, and a third order quantity of the historical household order under a specified household type, and then summing the first order quantity, the second order quantity and the third order quantity to obtain a weight basic value.
Further, the ratio between the first order quantity and the weight basic value is the first weight corresponding to the order amount. The ratio between the second order quantity and the weight basic value is the second weight corresponding to the service distance. And the ratio between the third order quantity and the weight basic value is a third weight corresponding to the order type.
By the method, weights of the order types, the order amounts and the service distances corresponding to different household service personnel are determined, service emphasis points of each household service personnel are fully considered, the weights are not in the form of fixed values, the situation that the order pushing results are inaccurate due to unreasonable weight setting can be avoided, and the adaptability is higher.
After the weights corresponding to the order types, the order amounts and the service distances are obtained, weighting can be carried out on each selected appointed household order, namely, the product between the first weight and the corresponding order amount, the product between the second weight and the corresponding service distance and the product between the third order amount and the third weight are added, and the demand weight corresponding to the appointed household order is obtained. The demand weight is used for indicating the recommendation degree of different appointed household orders corresponding to the current household service personnel, and the larger the demand weight is, the higher the recommendation degree is, and the corresponding appointed household orders are more in line with the order receiving demands of the household service personnel.
104: the method comprises the steps of arranging specified household orders according to the order of the demand weights to obtain a first order pushing sequence, and obtaining service skill information of household service personnel so as to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence.
After the demand weights corresponding to different appointed household orders are obtained, the appointed household orders can be arranged according to the order of the demand weights, and a first order push sequence is obtained. However, the first order pushing sequence is only obtained according to the service preference of the home service personnel, and there may be cases where the skill of the order requirement is out of the skill range of the home service personnel, resulting in false pushing of the order, thereby affecting the order receiving efficiency. Therefore, after the first order pushing sequence is obtained, further filtering is needed for the household orders according to the skill requirements set by the employer and the service skills possessed by the household service personnel.
Specifically, the service skill information indicates a household skill certificate held by a household service person, such as a primary infant care person, a medium-level mother and infant care person, a high-level care person, and the like. The household skill certificate has a plurality of service skill levels, such as primary, medium and high grade, and different service skill levels can be used for measuring the skill mastery degree of household service personnel. Therefore, the service skill levels of the corresponding multiple service skills can be determined according to the service skill information of the household service personnel, and the service skill sequence of the household service personnel is generated according to the descending order of the service skill levels. Such as advanced caregivers, advanced massagers, intermediate mother and infant caregivers, and primary caregivers. After the service skill sequence is obtained, traversing the service skill sequence, and sequentially matching the service skill with the first order push sequence aiming at each service skill in the service skill sequence so as to determine whether a specified household order matched with the service skill exists in the first order push sequence. If the matched specified household order exists, the condition that the household service personnel has the service skill required by the current specified household order is indicated, and at the moment, the matched specified household order is extracted from the first order pushing sequence, so that a second order pushing sequence is obtained.
105: and determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence.
The second order pushing sequence can also ensure accurate matching of service skills on the basis of meeting the order receiving requirements of the household service personnel, but the household service personnel can consider the service input value of the current household order besides the factors when receiving the order. The service investment value is used to characterize the specific income of the housekeeping staff after completing a certain household order, and in general, the larger the service investment value of the household order, the more the housekeeping staff will tend to select the household order.
Therefore, after the second order pushing sequence is obtained, the corresponding order amount and the service duration are required to be obtained for the appointed household order in the second order pushing sequence. And then, determining the ratio between the order amount and the service duration, and taking the ratio as the service investment value corresponding to the appointed household order. After obtaining service input values corresponding to different appointed household orders respectively, the server can screen out a final order pushing sequence which is required to be pushed to household service personnel finally according to the service input values.
Specifically, according to the descending order of the service input values, the appointed household orders in the second order pushing sequence are arranged, and a corresponding third order pushing sequence is obtained. Wherein the second order pushing sequence and the third order pushing sequence each include an order identification specifying a household order. The third order pushing sequence is arranged according to the order of the service input values from high to low, and when pushing the household orders to the household service personnel, the third order pushing sequence also needs to be pushed according to the service input values, so that the second order pushing sequence needs to be rearranged according to the service input values at the moment. That is, the order identifiers corresponding to the specified household orders in the third order pushing sequence are sequentially matched with the order identifiers in the second order pushing sequence, if the order identifiers are matched, the order sequence of the specified household orders corresponding to the current order identifier in the second order pushing sequence is kept unchanged, if the order identifiers are not matched, the second order pushing sequence is continuously traversed downwards until the corresponding order identifiers are matched, and at the moment, the specified household orders corresponding to the order identifiers need to be replaced to the sequence position where the current second order pushing sequence is located. And repeatedly executing the process until the second order pushing sequence is traversed, so that a final order pushing sequence corresponding to the household service personnel can be obtained. The household service personnel can select the household order to be received currently according to the requirement through the final order pushing sequence.
The above is a method embodiment of the present application. Based on the same thought, some embodiments of the present application also provide a device and a non-volatile computer storage medium corresponding to the above method.
Fig. 2 is a schematic structural diagram of an order pushing device for home service personnel according to an embodiment of the present application. As shown in fig. 2, includes:
at least one processor; the method comprises the steps of,
at least one processor in communication with the memory; wherein, the liquid crystal display device comprises a liquid crystal display device,
the memory stores instructions executable by the at least one processor to enable the at least one processor to:
determining expected service information of a household service person through a preset household order list;
acquiring the housekeeping demand information sent by an employer, screening out appointed housekeeping orders matched with expected service information from the housekeeping orders corresponding to the housekeeping demand information, and determining appointed housekeeping order information corresponding to the appointed housekeeping orders; the appointed household order information at least comprises an order type, an order amount and a service distance;
determining weights corresponding to the order types, the order amounts and the service distances respectively, and carrying out weighted summation on the appointed household order information according to the weights so as to obtain the demand weights corresponding to the appointed household orders;
arranging the appointed household orders according to the order of the demand weights to obtain a first order pushing sequence, and acquiring service skill information of household service personnel so as to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence;
and determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence.
The embodiment of the application provides a nonvolatile computer storage medium, which stores computer executable instructions, wherein the computer executable instructions are configured to:
determining expected service information of a household service person through a preset household order list;
acquiring the housekeeping demand information sent by an employer, screening out appointed housekeeping orders matched with expected service information from the housekeeping orders corresponding to the housekeeping demand information, and determining appointed housekeeping order information corresponding to the appointed housekeeping orders; the appointed household order information at least comprises an order type, an order amount and a service distance;
determining weights corresponding to the order types, the order amounts and the service distances respectively, and carrying out weighted summation on the appointed household order information according to the weights so as to obtain the demand weights corresponding to the appointed household orders;
arranging the appointed household orders according to the order of the demand weights to obtain a first order pushing sequence, and acquiring service skill information of household service personnel so as to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence;
and determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence.
The embodiments of the present application are described in a progressive manner, and the same and similar parts of the embodiments are all referred to each other, and each embodiment is mainly described in the differences from the other embodiments. In particular, for the apparatus and medium embodiments, the description is relatively simple, as it is substantially similar to the method embodiments, with reference to the section of the method embodiments being relevant.
The devices and media provided in the embodiments of the present application are in one-to-one correspondence with the methods, so that the devices and media also have similar beneficial technical effects as the corresponding methods, and since the beneficial technical effects of the methods have been described in detail above, the beneficial technical effects of the devices and media are not repeated here.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises the element.
The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and variations of the present application will be apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. which come within the spirit and principles of the application are to be included in the scope of the claims of the present application.
Claims (3)
1. An order pushing method for a home attendant, which is characterized by further comprising:
determining expected service information of a household service person through a preset household order list;
through a preset household order list, determining expected service information of household service personnel, wherein the method specifically comprises the following steps:
acquiring historical household orders corresponding to the household service personnel through the household order list, and classifying the historical household orders to obtain historical household orders of a plurality of household types;
determining the number of historical household orders corresponding to each household type, screening out the appointed household type with the largest number of the historical household orders from the plurality of household types, and taking the appointed household type as the expected service type of the household service personnel;
acquiring order amount and service distance corresponding to the historical household order, and determining the maximum order amount and the minimum order amount in the historical household order, and the maximum service distance and the minimum service distance in the historical household order;
determining a distance expected interval of the household service personnel according to the maximum service distance and the minimum service distance, and determining an amount expected interval of the household service personnel according to the maximum order amount and the minimum order amount;
acquiring the household demand information sent by an employer, screening out a designated household order matched with the expected service information from the household order corresponding to the household demand information, and determining designated household order information corresponding to the designated household order; the appointed household order information at least comprises an order type, an order amount and a service distance;
determining weights corresponding to the order types, the order amounts and the service distances respectively, and carrying out weighted summation on the appointed household order information according to the weights so as to obtain the demand weights corresponding to the appointed household orders;
arranging the appointed household orders according to the order of the demand weights to obtain a first order pushing sequence, and acquiring service skill information of the household service personnel to filter the first order pushing sequence according to the service skill information to obtain a second order pushing sequence; wherein the service skill information represents a household skill certificate held by a household service person;
determining a service input value corresponding to the appointed household order, and determining a final order pushing sequence corresponding to the household service personnel according to the service input value and the second order pushing sequence; the service input value is used for representing the specific income of the household service personnel after completing a certain household order;
the determining weights respectively corresponding to the order type, the order amount and the service distance specifically comprises the following steps:
determining a first order quantity of which the corresponding order quantity is matched with the expected interval of the amount in the historical household orders according to the household order list, a second order quantity of which the corresponding service distance is matched with the expected interval of the distance in the historical household orders, and a third order quantity of the historical household orders under the appointed household type;
adding the first order quantity, the second order quantity and the third order quantity to obtain a weight basic value;
determining a first weight corresponding to the order amount according to the ratio between the first order amount and the weight basic value, determining a second weight corresponding to the service distance according to the ratio between the second order amount and the weight basic value, and determining a third weight corresponding to the order type according to the ratio between the third order amount and the weight basic value;
the specified household order information further comprises service duration, and the service investment value corresponding to the specified household order is determined, specifically comprising:
aiming at a specified household order in the second order pushing sequence, acquiring an order amount and a service duration corresponding to the specified household order;
determining a ratio between the order amount and the service duration, and taking the ratio as a service input value corresponding to the appointed household order;
according to the service input value and the second order pushing sequence, determining a final order pushing sequence corresponding to the household service personnel specifically comprises the following steps:
arranging the appointed household orders in the second order pushing sequence according to the descending order of the service input values to obtain a corresponding third order pushing sequence; wherein the second order pushing sequence and the third order pushing sequence both comprise order identifications of the specified household orders;
sequentially matching order marks corresponding to each appointed household order in the third order pushing sequence with the order marks in the second order pushing sequence, so as to rearrange the second order pushing sequence according to the obtained matching result, and obtain a final order pushing sequence corresponding to the household service personnel;
and carrying out weighted summation on the appointed household order information according to the weight to obtain the demand weight corresponding to the appointed household order, wherein the method specifically comprises the following steps:
for each appointed household order, adding the product between the first weight and the corresponding order amount, the product between the second weight and the corresponding service distance, and the product between the third order amount and the third weight to obtain the corresponding demand weight of the appointed household order;
filtering the first order pushing sequence according to the service skill information to obtain a second order pushing sequence, wherein the method specifically comprises the following steps:
determining service skill levels of various service skills corresponding to the household service personnel according to the service skill information, and generating a service skill sequence of the household service personnel according to descending order of the service skill levels;
traversing the service skill sequence, and sequentially matching the service skill with the first order push sequence for each service skill in the service skill sequence to determine whether a specified household order matched with the service skill exists in the first order push sequence;
and if the specified household order exists, extracting the specified household order from the first order pushing sequence, so as to obtain a second order pushing sequence according to the specified household order.
2. An order push device for a home attendant, comprising:
at least one processor; the method comprises the steps of,
a memory communicatively coupled to the at least one processor; wherein, the liquid crystal display device comprises a liquid crystal display device,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform an order pushing method for a home attendant as claimed in claim 1.
3. A non-transitory computer storage medium storing computer-executable instructions, the computer-executable instructions configured to:
an order pushing method for home attendant as claimed in claim 1.
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| CN117436556A (en) * | 2023-10-12 | 2024-01-23 | 北京卡普拉科技有限公司 | Method, device, equipment, medium and system for spelling list of fixed-point timing service |
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