CN116308766A

CN116308766A - Information generation method and device

Info

Publication number: CN116308766A
Application number: CN202211093482.0A
Authority: CN
Inventors: 马丽霞; 李海伟; 许哲
Original assignee: China Securities Co Ltd
Current assignee: China Securities Co Ltd
Priority date: 2022-09-08
Filing date: 2022-09-08
Publication date: 2023-06-23

Abstract

The embodiment of the invention provides an information generation method and device, and relates to the technical field of data processing, wherein the method comprises the following steps: responding to the shift information generation instruction to obtain a securities trade calendar and a shift date interval; generating each shift cycle according to the shift date interval and the securities trade calendar; inquiring personnel attribute information, personnel skill information, personnel history duty information and task information processed by the data processing nodes of first-line duty personnel and second-line duty personnel from a database, and distributing the first-line duty personnel responsible for carrying out abnormal overall processing on a plurality of data processing nodes and the second-line duty personnel responsible for carrying out abnormal special processing on a single data processing node for each scheduling period based on the inquired information; and generating scheduling information containing the information of the first-line staff corresponding to each scheduling period and the information of the second-line staff. By applying the scheme provided by the embodiment of the invention, the generation efficiency of the scheduling information can be improved.

Description

Information generation method and device

Technical Field

The present invention relates to the field of data processing technologies, and in particular, to an information generating method and apparatus.

Background

In the securities industry, a large amount and variety of data such as user data, securities trade data, etc. are involved, different types of data have different processing modes, and often different data processing nodes are responsible for processing. Meanwhile, the timeliness of the data is high, and after the transaction time period of one transaction day is finished, the data needs to be analyzed and processed so as to be used when the next transaction day arrives.

The data processing nodes are connected with each other through the network, and the data processing nodes are connected with each other through the network, wherein the abnormality can be avoided in the data processing process, and once the abnormality occurs, the abnormality can be repaired by the cooperation of staff responsible for each data processing node, so that a plurality of operators on duty are required to be arranged for each data processing node, and the abnormality can be repaired in time.

In the prior art, the responsible person of each department needs to determine the on-duty personnel of each data processing node responsible for the department according to the personnel condition of the department and the experience scheduling of the responsible person, thus leading to more personnel and larger workload required for generating scheduling information and causing low efficiency of generating the scheduling information.

Disclosure of Invention

The embodiment of the invention aims to provide an information generation method and device for improving the generation efficiency of scheduling information.

The specific technical scheme is as follows:

in a first aspect, an embodiment of the present invention provides an information generating method, applied to an information processing apparatus, including:

responding to the shift information generation instruction to obtain a securities trade calendar and a shift date interval;

generating each shift cycle according to the shift date interval and the securities trade calendar;

inquiring personnel attribute information, personnel skill information, personnel history duty information and task information processed by the data processing nodes of the first-line duty personnel from a database, matching the inquired personnel skill information with the task information, and distributing the first-line duty personnel responsible for carrying out abnormal overall processing on a plurality of data processing nodes for each scheduling period according to the matching result and the inquired personnel attribute information and personnel history duty information;

inquiring personnel attribute information, personnel skill information, personnel history duty information and task information which are responsible for a data processing node of the second-line duty personnel from the database, matching the inquired personnel skill information with the task information, and distributing the second-line duty personnel which are responsible for carrying out abnormal special processing on a single data processing node for each scheduling period according to the matching result, the inquired personnel attribute information and the personnel history duty information;

And generating scheduling information containing information of first-line operators responsible for carrying out exception processing on the data processing nodes in each scheduling period and information of second-line operators.

In a second aspect, an embodiment of the present invention provides an information generating apparatus applied to an information processing device, the apparatus including:

the instruction response module is used for responding to the scheduling information to generate an instruction and obtaining a securities trade calendar and a scheduling date interval;

the scheduling period generating module is used for generating each scheduling period according to the scheduling date interval and the securities trading calendar;

the first-line attendant allocation module is used for inquiring personnel attribute information, personnel skill information, personnel history attendant information and task information processed by the data processing nodes of the first-line attendant from the database, matching the inquired personnel skill information with the task information, and allocating first-line attendant responsible for carrying out abnormal overall processing on a plurality of data processing nodes for each scheduling period according to the matching result, the inquired personnel attribute information and the personnel history attendant information;

the second-line attendant allocation module is used for inquiring personnel attribute information, personnel skill information, personnel history attendant information and task information which is responsible for the data processing node of the second-line attendant from the database, matching the inquired personnel skill information with the task information, and allocating the second-line attendant which is responsible for carrying out abnormal special processing on the single data processing node for each scheduling period according to the matching result, the inquired personnel attribute information and the inquired personnel history attendant information;

The scheduling information generation module is used for generating scheduling information containing information of first-line operators and information of second-line operators, wherein the information is responsible for carrying out abnormal processing on the data processing nodes in each scheduling period.

In a third aspect, an embodiment of the present invention provides an information processing apparatus, including a processor, a communication interface, a memory, and a communication bus, where the processor, the communication interface, and the memory complete communication with each other through the communication bus;

a memory for storing a computer program;

and a processor, configured to implement the method steps described in the first aspect when executing the program stored in the memory.

In a fourth aspect, embodiments of the present invention provide a computer-readable storage medium having stored therein a computer program which, when executed by a processor, implements the method steps of the first aspect described above.

In a fifth aspect, embodiments of the present invention also provide a computer program product comprising instructions which, when run on a computer, cause the computer to perform the method steps of the first aspect described above.

As can be seen from the above, when the information generating method provided by the embodiment of the invention is applied to generate the scheduling information, the scheduling information is matched based on the personnel skill information of the queried personnel on duty and the task information processed by the data processing node, and the personnel on duty responsible for carrying out abnormal processing on the data processing node is distributed for each scheduling period according to the matching result, the queried personnel attribute information and the personnel history scheduling information, so that the matching degree of the personnel skill and the task processed by the data processing node, the historical scheduling situation of the personnel and other information are considered in the process of distributing the personnel on duty for the scheduling period, reasonable scheduling information can be generated, and compared with the scheduling according to personnel situation and self experience, the personnel responsible for each department is not required to participate in the scheduling, and the information processing equipment can complete the scheduling related to each department, thereby reducing the workload required for generating the scheduling information and improving the generating efficiency of the scheduling information.

Of course, it is not necessary for any one product or method of practicing the invention to achieve all of the advantages set forth above at the same time.

Drawings

In order to more clearly illustrate the embodiments of the invention or the technical solutions in the prior art, the drawings used in the embodiments or the description of the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the invention, and other embodiments may be obtained according to these drawings to those skilled in the art.

Fig. 1 is a flowchart of a first information generating method according to an embodiment of the present invention;

fig. 2 is a flowchart of a second information generating method according to an embodiment of the present invention;

fig. 3 is a flowchart of a third information generating method according to an embodiment of the present invention;

fig. 4 is a schematic diagram of an information generating flow provided in an embodiment of the present invention;

FIG. 5 is a schematic diagram of a data interaction flow provided in an embodiment of the present invention;

fig. 6 is a schematic structural diagram of an information generating device according to an embodiment of the present invention;

fig. 7 is a schematic structural diagram of an information processing apparatus according to an embodiment of the present invention.

Detailed Description

The following description of the embodiments of the present invention will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, those of ordinary skill in the art will be able to devise all other embodiments that are obtained based on this application and are within the scope of the present invention.

First, an execution body of the scheme provided by the embodiment of the invention is described.

The execution body of the scheme provided by the embodiment of the invention can be any electronic device with data processing capability, and the electronic device is called as an information processing device in the embodiment of the invention. For example, the information processing apparatus may be a server deployed by a stock exchange company.

The information generation scheme provided by the embodiment of the invention is described in detail below.

Referring to fig. 1, a flowchart of a first information generating method according to an embodiment of the present invention is applied to an information processing apparatus, where the method includes the following steps S101 to S105.

Step S101: and responding to the shift information generation instruction, and obtaining a securities trade calendar and a shift date interval.

The scheduling information generating instruction may be triggered by an externally input signal for instructing the generation of the scheduling information, which is described in detail below.

The securities trade calendar may be a current annual calendar marking trade and non-trade days.

In particular, the securities trade calendar may be stored in a database, such that the securities trade calendar stored in the database may be obtained.

The time period for which the scheduling needs to be performed is represented by the scheduling date section, which comprises a scheduling start date and a scheduling end date, and can be set in the interactive interface by staff.

For example, when the shift start date is d1 and the shift end date is d2, the shift date section is from the date d1 to the date d2.

The following describes a trigger signal of the shift information generation instruction.

Specifically, the scheduling information generating instruction may be triggered by any one of the following signals:

scheduling information generation signal: indicating that scheduling information needs to be generated. For example, the worker may click on the interactive interface to generate the scheduling information generation signal, or may generate the scheduling information generation signal when a preset scheduling information generation time is reached.

Shift interval switching signal: indicating that the shift interval is changed, new shift information needs to be generated for the changed shift interval. For example, the worker may click on the interactive interface to generate the shift section switching signal, or may generate the shift section switching signal when a preset shift section switching time is reached.

Duty personnel transaction signal: indicating that the personnel increase, decrease and the like occur, and scheduling information needs to be generated aiming at the abnormal situation of the personnel. For example, the staff member may generate the above-described attendant transaction signal by clicking in the interactive interface.

Duty plan adjustment signal: the method indicates that the conditions of leave, vacation, shift and the like of the personnel occur, namely the original shift plan of the personnel is changed, and shift information needs to be generated according to the plan adjustment condition of the personnel. For example, the staff member may generate the above-described on-duty plan adjustment signal by clicking in the interactive interface.

The information processing device can trigger the scheduling information generating instruction after receiving the signals.

The above can be seen that the shift information generating instruction can be triggered not only by the shift generating signal, but also by the shift interval switching signal, the shift personnel abnormal movement signal and the shift plan adjusting signal, so that the shift information can be generated by triggering the shift information generating instruction in real time under the conditions of shift interval switching, shift personnel abnormal movement and shift plan adjustment, the shift information is updated in time, the application scene of generating the shift information is expanded, and the flexibility of generating the shift information is improved.

Step S102: and generating each shift cycle according to the shift date interval and the securities trade calendar.

Specifically, each shift cycle can be generated in the following manner.

In one embodiment, a start date and an end date of a shift date zone may be determined, and each working day set up to a preset period duration is continuously selected in the range of the start date and the end date in the securities trade calendar, and each selected working day set is determined as each shift period.

The preset period duration may be determined by a worker according to actual situations, for example, the preset period duration may be 1 day, 1 week, 1 month, etc.

In another embodiment, each shift cycle having a preset cycle duration may be determined from the shift date section, the number of trading days included in each shift cycle may be determined based on the securities trading calendar, and a shift cycle having a number of trading days smaller than the preset number may be incorporated into a previous shift cycle of the shift cycle. The above-mentioned preset number may be set empirically by a worker, and may be 1, 2, or the like, for example.

The above embodiment is described in detail in a manner of determining each shift cycle having a preset cycle duration from the shift date section.

Since each trading day and non-trading day are marked in the securities trading calendar, after each shift period is determined, the number of trading days contained in each shift period can be determined, and further, the shift period with the number of trading days less than the preset number can be integrated into the previous shift period of the shift period.

Thus, the shift cycle with smaller number of transaction days is integrated into the previous shift cycle of the shift cycle, and the excessive difference of the number of transaction days contained in each shift cycle can be avoided. In the securities industry, more transaction data are required to be processed on the day of transaction than on the day of non-transaction, so that the probability of data processing errors and anomalies is relatively high, the approach of the number of transaction days which are responsible for operators on duty in each scheduling period is ensured, and the fairness of scheduling is improved.

Step S103: inquiring personnel attribute information, personnel skill information, personnel history duty information and task information processed by the data processing nodes of the first-line duty personnel from a database, matching the inquired personnel skill information with the task information, and distributing the first-line duty personnel responsible for carrying out abnormal overall processing on a plurality of data processing nodes for each scheduling period according to the matching result, the inquired personnel attribute information and the personnel history duty information.

First, the concept of the above-described various information will be described.

(1) Personnel attribute information: at least one of personnel number, personnel name, personnel contact. The person contact means may be a phone number, a mobile phone number, a user account of an instant messaging application program, etc.

(2) Personnel skill information: may include at least one of a technical field of personnel, a data type of processing, a data processing mode of processing, and a data processing node capable of being responsible.

(3) Personnel history duty information: at least one of a historical on-duty date, a historical on-duty time and a data processing node responsible for the history can be contained.

(4) Task information processed by the data processing node: at least one of a data type related to the task and a data processing mode related to the task.

The concept of the above-described various information is merely illustrative, and the content included in the various information is not limited, and of course, the various information may also include other content, which is not listed here.

The matching method of the personnel skill information and the task information is described below.

In one embodiment, the data types that the person is good at handling can be read from the person skill information, the data types involved in the task can be read from the task information, and then the data types can be matched.

In another embodiment, the data processing method that is good for the person may be read from the person skill information, the data processing method related to the task may be read from the task information, and then the data processing methods may be matched.

And then, a mode of distributing a first-line duty person to each shift period according to the matching result, the personnel attribute information and the personnel history duty information is explained.

In one embodiment, for each data processing node in a shift period, a target first-line shift person matched with the data processing node can be determined according to the matching result, then the historical shift time length of the target first-line shift person is read from the historical shift information of the person, and a first preset number of first-line shift persons are selected from the target first-line shift persons according to the order of less and more than the historical shift time length to serve as the first-line shift person responsible for the data processing node, so that the first-line shift person corresponding to the shift period can be determined. Other shift cycles are similar, and only the assigned personnel need to be excluded when the first-line staff is assigned. If the historic on-duty time lengths of the two persons are the same, the two persons can be ranked according to the first name information of the person contained in the person attribute information.

The first preset number may be empirically set by a worker.

In another embodiment, the historical average duty times of the first-line duty workers can be determined based on the queried historical duty information of the workers, the duty sequence of the first-line duty workers is determined based on the historical average duty times, and the first-line duty workers responsible for carrying out abnormal overall processing on the plurality of data processing nodes are distributed for each scheduling period according to the matching result, the queried attribute information of the workers and the duty sequence. The specific embodiment is shown in step S203 in the embodiment shown in fig. 2, which will not be described in detail here.

Step S104: inquiring personnel attribute information, personnel skill information, personnel history duty information and task information which is responsible for the data processing node of the two-line duty personnel from a database, matching the inquired personnel skill information with the task information, and distributing the two-line duty personnel which is responsible for carrying out abnormal special processing on the single data processing node for each scheduling period according to the matching result, the inquired personnel attribute information and the personnel history duty information.

In this step, the concept of the various information queried from the database is the same as the concept of the various information queried from the database in the step S103, the matching manner of the personnel skill information and the task information is the same as the matching manner of the personnel skill information and the task information in the step S103, and the differences are only the personnel to which the information belongs, and are not repeated here.

The following describes a manner of distributing two-line operators for each shift cycle according to the matching result, the personnel attribute information and the personnel history shift information.

In one embodiment, for each data processing node in a shift period, a target second-line shift person matched with the data processing node can be determined according to the matching result, then the historical shift time length of the target second-line shift person is read from the historical shift information of the person, and the first preset number of second-line shift persons are selected from the target second-line shift persons according to the order of less and more than the historical shift time length to serve as the second-line shift person responsible for the data processing node, so that the second-line shift person corresponding to the shift period can be determined. Other shift periods are similar, and only the allocated staff is required to be removed when the two-line staff is allocated. If the historic on-duty time lengths of the two persons are the same, the two persons can be ranked according to the first name information of the person contained in the person attribute information.

The second preset number may be empirically set by a worker.

In another embodiment, the historical average duty times of the two-wire duty workers can be determined based on the queried historical duty information of the workers, the duty sequence of the two-wire duty workers is determined based on the historical average duty times, and the two-wire duty workers responsible for carrying out abnormal overall processing on a plurality of data processing nodes are distributed for each scheduling period according to the matching result, the queried attribute information of the workers and the duty sequence. The specific embodiment is shown in step S204 in the embodiment shown in fig. 2, which will not be described in detail here.

Step S105: and generating scheduling information containing information of first-line operators responsible for carrying out exception processing on the data processing nodes in each scheduling period and information of second-line operators.

Specifically, the shift information may include information such as a shift period of each shift period, a first-line shift person responsible for performing exception handling on the data processing node in each shift period, and a name and a contact way of a second-line shift person.

In addition, when the information generation method provided by the embodiment of the invention is applied to generating scheduling information, as the information of all the operators and the information of each data processing node are stored in the database, the information processing equipment can comprehensively consider the information during scheduling, and the scheduling arrangement of the cross departments is carried out according to the matching degree of the personnel skills and the tasks processed by the data processing nodes, so that first-line operators responsible for carrying out abnormal overall processing on a plurality of data processing nodes and second-line operators responsible for carrying out abnormal special processing on a single data processing node are divided, the operators of each department are integrated, and instead of the operators of each department, only the operators of each department are distributed to the data processing nodes responsible for the department of the operator, the responsibilities of all the operators are more clearly known, the personnel division of all the operators is clear, the personnel multiplexing rate is improved, the personnel number in the scheduling period is reduced, the working pressure of the operators is facilitated, and the personnel satisfaction of the operators is improved.

In one embodiment of the present invention, the step S103 may further be implemented by querying various information from the database and allocating a first-line attendant to each shift cycle according to the queried information.

Step A: inquiring an all-person information table and a person abnormal information table from the database, determining a target first-line attendant according to the inquired information table, and inquiring personnel attribute information, personnel skill information, personnel history duty information and task information processed by a data processing node of the target first-line attendant from the database.

The staff information table records information of all first-line staff and second-line staff.

The personnel change information table records the change information of personnel. For example, the change information may be that employee A will vacate on date d3, employee B will enter on date d4, and so on.

Specifically, after the table is determined and queried from the database, first-line operators which are reduced or increased in each shift period can be determined according to the personnel abnormal information table, then the first-line operators are removed or added from the personnel information table when the first-line operators are allocated for each shift period, and the first-line operators contained in the personnel information table after the personnel removal or addition are determined as the target first-line operators.

Therefore, first-line operators distributed for each scheduling period can be matched with personnel abnormal conditions, and the rationality and flexibility of scheduling are improved.

In one embodiment of the present invention, the step S104 may further be implemented by querying various information from the database and allocating two-line operators to each shift cycle according to the queried information.

And (B) step (B): inquiring an all-person information table and a person abnormal information table from the database, determining a target second-line attendant according to the inquired information table, and inquiring personnel attribute information, personnel skill information, personnel history attendant information and task information processed by a data processing node of the target second-line attendant from the database.

The above-mentioned determination method of the target two-line personnel can be obtained based on the determination method of the target first-line personnel in the above-mentioned step a, and the difference is only that the personnel types are different, and the details are not repeated here.

Therefore, two-line operators distributed for each scheduling period can be matched with the personnel abnormal situation, and the rationality and flexibility of scheduling are improved.

In one embodiment of the invention, after the scheduling information is generated, if the generated scheduling information is different from the scheduling information generated last time, the information processing device can send a change reminding signal of the scheduling plan to the first-line staff and the second-line staff with the change of the scheduling plan.

The shift change reminding signal can comprise an original shift date, an adjusted shift date and the like.

When the shift information generation instruction is triggered by signals such as a shift personnel abnormal signal, a shift plan adjustment signal and the like, the generated shift information may be changed compared with the shift information generated last time.

Therefore, the information processing equipment can send the change reminding signal of the duty plan to the first-line duty personnel and the second-line duty personnel with the changed duty plan, so that the personnel can know the change condition of the duty plan, and the self duty plan can be planned better.

On the basis of the embodiment shown in fig. 1, when the operators are allocated to each shift interval, the historical average number of times of the operators on duty can be determined based on the queried historical information of the operators on duty, and determining the duty sequence of the duty personnel based on the historical average duty times, and then distributing the duty personnel for each scheduling period by combining the duty sequence. In view of the above, the embodiment of the present invention provides a second scheduling information generating method.

Referring to fig. 2, a flowchart of a second scheduling information generating method according to an embodiment of the present invention is applied to an information processing apparatus, where the method includes the following steps S201 to S205.

Step S201: and responding to the shift information generation instruction, and obtaining a securities trade calendar and a shift date interval.

Step S202: and generating each shift cycle according to the shift date interval and the securities trade calendar.

The step S201 and the step S202 are the same as the step S101 and the step S102 in the embodiment shown in fig. 1, and are not described here again.

Step S203: inquiring personnel attribute information, personnel skill information, personnel history duty information and task information processed by the data processing nodes of the first-line duty personnel from a database, matching the inquired personnel skill information with the task information, determining the historical average duty times of the first-line duty personnel based on the inquired personnel history duty information, determining the duty sequence of the first-line duty personnel based on the historical average duty times, and distributing the first-line duty personnel responsible for carrying out abnormal overall processing on a plurality of data processing nodes for each scheduling period according to the matching result, the inquired personnel attribute information and the duty sequence.

The matching manner of the personnel skill information and the task information is described in the foregoing embodiment shown in fig. 1, and is not repeated here.

The manner of determining the above-described shift sequence is described below.

Specifically, the historical on-duty date of the personnel can be read from the historical on-duty information of the first-line on-duty personnel, the historical average on-duty times of the first-line on-duty personnel are calculated according to the historical on-duty date of the personnel, and then the on-duty sequence of the first-line on-duty personnel can be determined according to the historical average on-duty times.

For example, the order of the attendees of the first line of attendees may be determined as an order in which the historical average number of attendees of the first line of attendees is from a small to a large number. If the historic on-duty time lengths of the two persons are the same, the two persons can be ranked according to the first name information of the person contained in the person attribute information.

The historical average duty times can be week average duty times, month average duty times and the like.

The manner in which the first-line attendant is assigned to each shift cycle based on the above-described shift sequence is explained below.

Specifically, for each data processing node in a shift period, a target first-line on-duty person matched with the data processing node can be determined according to the matching result, and then a first preset number of target persons are selected from the target persons according to the on-duty sequence of the target first-line on-duty persons to serve as the first-line on-duty person responsible for the data processing node, so that the first-line on-duty person corresponding to the shift period can be determined. Other shift cycles are similar, and only the assigned personnel need to be excluded when the first-line staff is assigned.

The method has the advantages that the historical average duty times are adopted to determine the duty sequence of the first-line duty personnel, and the first-line duty personnel is distributed to each duty cycle according to the duty sequence, so that the duty sequence of the first-line duty personnel is matched with the historical average duty times of the first-line duty personnel, and the improvement of the fairness of the duty is facilitated.

Step S204: inquiring personnel attribute information, personnel skill information, personnel history duty information and task information which is responsible for a data processing node of the two-wire duty personnel from a database, matching the inquired personnel skill information with the task information, determining the historical average duty times of the two-wire duty personnel based on the inquired personnel history duty information, determining the duty sequence of the two-wire duty personnel based on the historical average duty times, and distributing the two-wire duty personnel which is responsible for carrying out abnormal special processing on a single data processing node for each scheduling period according to a matching result, the inquired personnel attribute information and the duty sequence.

In this step, the determination manner of the duty sequence and the manner of distributing the two-line duty personnel for each duty cycle according to the matching result, the queried personnel attribute information and the duty sequence may be obtained based on the content of the foregoing step S203, and the difference is only that the personnel types are different, which is not described herein again.

The historical average on-duty times are adopted to determine the on-duty sequence of the two-wire on-duty personnel, and the two-wire on-duty personnel are distributed to each on-duty cycle according to the on-duty sequence, so that the on-duty sequence of the two-wire on-duty personnel is matched with the historical average on-duty times of the two-wire on-duty personnel, and the on-duty fairness is improved.

Step S205: and generating scheduling information containing information of first-line operators responsible for carrying out exception processing on the data processing nodes in each scheduling period and information of second-line operators.

The step S205 is the same as the step S105 in the embodiment shown in fig. 1, and will not be repeated here.

Therefore, the historical average duty times are adopted to determine the duty sequence of the duty personnel, the duty personnel is distributed to each duty cycle according to the duty sequence, the duty sequence of the duty personnel can be matched with the historical average duty times of the duty personnel, the improvement of the fairness of the duty is facilitated, and the rationality of the generated duty information is improved.

On the basis of the embodiment shown in fig. 1, after the scheduling information is generated, different types of reminding signals can be sent to the operator on duty based on the generated scheduling information and the current moment. In view of the above, the embodiment of the present invention provides a third scheduling information generating method.

Referring to fig. 3, a flowchart of a third scheduling information generating method according to an embodiment of the present invention is applied to an information processing apparatus, where the method includes the following steps S301 to S307.

Step S301: and responding to the shift information generation instruction, and obtaining a securities trade calendar and a shift date interval.

Step S302: and generating each shift cycle according to the shift date interval and the securities trade calendar.

Step S303: inquiring personnel attribute information, personnel skill information, personnel history duty information and task information processed by the data processing nodes of the first-line duty personnel from a database, matching the inquired personnel skill information with the task information, and distributing the first-line duty personnel responsible for carrying out abnormal overall processing on a plurality of data processing nodes for each scheduling period according to the matching result, the inquired personnel attribute information and the personnel history duty information.

Step S304: inquiring personnel attribute information, personnel skill information, personnel history duty information and task information which is responsible for the data processing node of the two-line duty personnel from a database, matching the inquired personnel skill information with the task information, and distributing the two-line duty personnel which is responsible for carrying out abnormal special processing on the single data processing node for each scheduling period according to the matching result, the inquired personnel attribute information and the personnel history duty information.

Step S305: and generating scheduling information containing information of first-line operators responsible for carrying out exception processing on the data processing nodes in each scheduling period and information of second-line operators.

The steps S301 to S305 are the same as the steps S101 to S105 in the embodiment shown in fig. 1, and will not be described again here.

Step S306: and determining a target reminding type and a target scheduling period aimed by the message reminding based on the generated scheduling information and the current moment, and generating a reminding signal of the target reminding type.

In one embodiment, if the current time is the shift start time or the time of the preset duration before the shift start time in the shift period included in the generated shift information, the target reminding type can be determined as the shift start type, the target shift period pointed by the message reminding is determined as the shift period to which the current time belongs and the next shift period of the shift period to which the current time belongs, and the shift start reminding signal is generated.

The time of the preset time period may be set empirically by a worker, and may be, for example, 10 minutes, 20 minutes, or the like.

Specifically, the reminder signals for the shift cycle to which the current time belongs and the next shift cycle may be different.

For example, when the current time a is the shift start time, the reminder signal for the shift cycle to which the current time belongs may be "shift start time is up, please get in place and start on duty", and the reminder signal for the next shift cycle may be "you will start to shift on duty at the date d5 time t1, please get ready".

The information processing equipment can generate the on-duty start reminding signal at the start of the on-duty of the shift period and before the start of the on-duty, so that the on-duty personnel corresponding to the current shift period and the next shift period can be timely reminded, the on-duty personnel can better plan own on-duty arrangement, and the personnel error value and the missing value can be prevented.

In another embodiment, if the current time is the shift end time in the shift period included in the generated shift information, determining that the target reminding type is the shift end type, determining that the target shift period for the message reminding is the shift period to which the current time belongs, and generating a shift end reminding signal.

Specifically, the duty end reminding signal may be a message such as "duty end, thank you for the attendance" so as to embody the personal care to the personnel.

The information processing equipment can generate the on-duty end reminding signal at the on-duty end time of the scheduling period, and can reflect the care of the on-duty personnel while reminding the on-duty personnel of the on-duty end.

Step S307: and sending a reminding signal to a first-line attendant and a second-line attendant corresponding to the target shift period.

The reminding signal can be sent through channels such as telephone, instant messaging application program and the like.

The visible information processing equipment can trigger and generate different types of reminding signals according to the current moment, so that corresponding first-line on-duty personnel and second-line on-duty personnel in a period are reminded, humanized reminding of the corresponding on-duty personnel is realized through the reminding mechanism, the occurrence of value leakage and value error conditions is effectively prevented, and smooth execution of a scheduling plan is facilitated.

The overall explanation of a scheduling information generating flow provided in the embodiment of the present invention is described below with reference to fig. 4.

Referring to fig. 4, a schematic diagram of an information generating process according to an embodiment of the present invention is provided.

The information generation flow shown in fig. 4 is described below through step S401 to step S415.

Step S401: the information processing device receives a shift trigger signal.

The shift trigger signal may be the shift information generation signal mentioned above, the attendant transaction signal, or the like. The user interface may be clicked by a worker to send a shift trigger signal to the information processing device.

Step S402: the information processing apparatus determines whether or not an attendant list already exists in the database, if yes, executes step S404, and if no, executes step S403.

Step S403: the information processing device prompts the operator on duty.

If the database does not have the attendant list, the information processing equipment can prompt the staff that the attendant is not set by popup window and other modes on the user transaction interface.

Step S404: the information processing apparatus determines whether or not a shift interval is recorded in the database, if yes, it executes step S406, and if no, it executes step S405.

Step S405: the information processing apparatus automatically sets the next shift interval.

If no shift interval is recorded in the database, which means that the staff does not set the shift interval, the information processing device can default to set the next shift interval with the same duration as the previous shift interval on the basis of the previous shift interval.

Step S406: the information processing apparatus determines whether or not shift information for a shift section is recorded in the database, and if yes, it executes step S407, and if no, it executes step S409.

Step S407: the information processing apparatus determines whether or not the existing scheduling information is covered, if so, executes step S409, and if not, executes step S408.

If the scheduling information of the scheduling interval exists in the database, the scheduling information indicates that the scheduling plan is planned for the scheduling interval, and a new scheduling plan needs to be planned this time, so that the information processing equipment needs to judge whether to cover the existing scheduling information.

Specifically, the information processing device can inquire whether a worker covers the existing scheduling information by popup window and other modes on the user interaction interface, and if the worker selects the existing scheduling information, the information processing device generates the scheduling information and covers the calculated scheduling information; if the staff chooses not, the information processing equipment prompts parameter errors and finishes the scheduling information generation flow.

Step S408: the information processing apparatus prompts the parameter error.

When no operator is set or existing scheduling information is not selected to be covered, the parameter error is prompted.

Step S409: the information processing device acquires a securities trade calendar, first-line attendant information, second-line attendant information and bus attendant information from the database.

Specifically, the information processing device may obtain a securities trade calendar set clip, a bus attendant information set p0, first-line attendant information p1, and second-line attendant information set p2 from the database.

The bus attendant is a candidate attendant, and is responsible for the on-duty of the same day when the first-line attendant and the second-line attendant cannot contact.

Step S410: the information processing apparatus determines whether to schedule based on the history average number of shifts, if yes, it executes step S411, and if no, it executes step S412.

Specifically, the information processing device may ask the staff whether to schedule based on the historical average number of shifts by popup window on the user interactive interface, and determine whether to schedule based on the historical average number of shifts according to the selection of the staff.

Step S411: and the information processing equipment performs personnel sequencing according to the historical average duty times.

Specifically, if the staff chooses to schedule based on the historical average number of shifts, the information processing device may order the staff according to the order of the historical average number of shifts from less to most.

Step S412: the information processing apparatus performs personnel sorting in a preset order.

Specifically, if the staff chooses not to schedule based on the historical average shift times, the information processing device may perform staff ranking according to a preset ranking field included in the staff information set.

Step S413: the information processing apparatus acquires a round-robin period.

The cycle time corresponds to the aforementioned preset cycle time, and the cycle time may be day, week, month, etc.

Specifically, a worker may input a round-robin period to the information processing apparatus through the user interaction interface.

Step S414: the information processing equipment configures the operators on duty according to the round period and the personnel ordering cycle, and generates scheduling information.

Specifically, the information processing device may convert the securities trade calendar set into securities trade calendar interval set based on the round period, and cycle through the securities trade calendar interval set, perform modular computation on the sorted list of various operators on duty with the date index, obtain the list index of the operators on duty, and further obtain the information of operators on duty corresponding to each date, that is, generate the scheduling information.

Step S415: and (5) warehousing scheduling information in batches.

The information processing apparatus stores the generated scheduling information to a database.

A data interaction flow provided by the embodiment of the present invention is described below with reference to fig. 5.

Referring to fig. 5, a schematic diagram of a data interaction flow is provided in an embodiment of the present invention.

It can be seen that the data interaction flow shown in fig. 5 is an interaction flow between data, signals and an information processing apparatus as a core computing device.

The above flow can be divided into four aspects of data setting, data input, data output and signal triggering, and the following description will be given respectively.

(1) And (5) setting data. And setting first-line attendant information, second-line attendant information and a securities trade calendar as subsequent input data. The first-line attendant information is information of the overall first-line attendant shown in fig. 5, and the second-line attendant information is information of two-line individuals of the application system shown in fig. 5.

(2) And (5) inputting data. Based on the first-line attendant information and the second-line attendant information, a attendant resource table can be generated, and the attendant resource table, the attendant transaction table, the securities trade calendar and the round value rule are respectively set to be input data 1, input data 2, input data 3 and input data 4 to the information processing equipment.

The round value rule may be a duration of a shift cycle, a determination mode of the shift cycle, a shift mode, and the like.

(3) And outputting data. The information processing equipment generates scheduling information according to the input data and outputs the data, so that a person on duty table is obtained, and the person on duty can conveniently review at any time.

(4) And triggering a signal.

On the one hand, the next-year shift switching signal, the shift operator abnormal signal and the shift adjustment change signal are respectively used as an input signal 1, an input signal 2 and an input signal 3 to be input into the information processing equipment, so that the information processing equipment can acquire input data again based on the signals, and a shift operator table is regenerated based on the acquired data, and the shift operator table is updated. The input signals may be input by a worker according to actual fluctuation conditions.

For example, after receiving the attendant abnormal movement signal at the current moment, if the attendant increases, a new attendant can be added in the next shift cycle of the shift cycle to which the current moment belongs; if the number of the operators is reduced, the operators in other scheduling periods can be adjusted to the scheduling period to which the current moment belongs.

In addition, when the information processing device updates the scheduling information based on the input signals, signals with different responses are also respectively output: the output signals 1, 2 and 3 may indicate that the update of the duty information table is completed.

On the other hand, on the basis of the generated personnel watch, the signals can be used as a trigger signal 1, a trigger signal 2 and a trigger signal 3 respectively through a time trigger wheel value switching signal, a night on-duty signal and a watch finishing signal, and the information processing equipment can generate an output signal 4, an output signal 5 and an output signal 6 respectively based on the trigger signals and send the signals to corresponding watch personnel. The output signal 4 is a duty planning message notification signal, the output signal 5 is an on-duty telephone reminding signal, and the output signal 6 is a duty finishing care signal.

For example, a night on-duty signal is triggered at 9 points at night, the information processing device generates an output signal 5, and on-duty telephone reminding is carried out on the person on duty in the shift cycle to which the current moment belongs.

Corresponding to the information generation method, the embodiment of the invention also provides an information generation device.

Referring to fig. 6, fig. 6 is a schematic structural diagram of an information generating apparatus according to an embodiment of the present invention, where the apparatus includes the following modules 601 to 605.

The instruction response module 601 is configured to generate an instruction in response to the scheduling information, and obtain a securities trade calendar and a scheduling date interval;

A shift cycle generation module 602, configured to generate each shift cycle according to the shift date interval and the securities trade calendar;

the first-line attendant allocation module 603 is configured to query personnel attribute information, personnel skill information, personnel history attendant information and task information processed by the data processing node of the first-line attendant from the database, match the queried personnel skill information with the task information, and allocate a first-line attendant responsible for performing abnormal overall processing on the plurality of data processing nodes for each scheduling period according to the matching result and the queried personnel attribute information and personnel history attendant information;

the second-line attendant allocation module 604 is configured to query, from the database, personnel attribute information, personnel skill information, personnel history attendant information, and task information that the data processing node is responsible for, match the queried personnel skill information with the task information, and allocate, for each shift cycle, a second-line attendant responsible for performing abnormal special processing on the single data processing node according to the matching result and the queried personnel attribute information and personnel history attendant information;

The shift information generating module 605 is configured to generate shift information including information of a first-line attendant and information of a second-line attendant responsible for performing exception processing on the data processing node in each shift cycle.

In one embodiment of the present invention, the shift information generation instruction is triggered by any one of the following signals:

Generating a signal by scheduling information;

an on duty annual switching signal;

an attendant transaction signal;

the duty plan adjusts the signal.

In one embodiment of the present invention, the shift cycle generating module 602 is specifically configured to determine each shift cycle having a preset cycle duration from a shift date interval; determining the number of trading days contained in each shift cycle based on the securities trading calendar; and incorporating a shift cycle including a number of trading days less than the preset number into a shift cycle preceding the shift cycle.

In one embodiment of the present invention,

the first-line attendant allocation module 603 is specifically configured to query an crew information table and a personnel abnormal information table from the database, determine a target first-line attendant according to the queried information table, query personnel attribute information, personnel skill information, personnel history attendant information of the target first-line attendant and task information processed by the data processing node from the database, match the queried personnel skill information with the task information, and allocate a first-line attendant responsible for performing abnormal overall processing on the plurality of data processing nodes for each scheduling period according to the matching result and the queried personnel attribute information and personnel history attendant information;

The second-line attendant allocation module 604 is specifically configured to query an overall personnel information table and a personnel transaction information table from the database, determine a target second-line attendant according to the queried information table, query personnel attribute information, personnel skill information, personnel history attendant information and task information processed by the data processing node of the target second-line attendant from the database, match the queried personnel skill information with the task information, and allocate the second-line attendant responsible for performing abnormal special processing on the single data processing node for each shift cycle according to the matching result and the queried personnel attribute information and personnel history attendant information.

In one embodiment of the present invention,

the first-line attendant allocation module 603 is specifically configured to query, from a database, personnel attribute information, personnel skill information, personnel history attendant information, and task information processed by a data processing node, match the queried personnel skill information with the task information, determine a historical average attendant number of each first-line attendant based on the queried personnel history attendant information, determine an attendant sequence of each first-line attendant based on the historical average attendant number, and allocate, for each attendant cycle, a first-line attendant responsible for performing abnormal overall processing on a plurality of data processing nodes according to the matching result, the queried personnel attribute information, and the attendant sequence;

the second-line attendant allocation module 604 is specifically configured to query, from the database, personnel attribute information, personnel skill information, personnel history attendant information, and task information that is responsible for the data processing node, match the queried personnel skill information with the task information, determine a historical average attendant number of each second-line attendant based on the queried personnel history attendant information, determine an attendant sequence of each second-line attendant based on the historical average attendant number, and allocate, for each attendant cycle, a second-line attendant responsible for performing abnormal special processing on the single data processing node according to the matching result, the queried personnel attribute information, and the attendant sequence.

In one embodiment of the present invention, after the shift information generating module 605, the method further includes:

the reminding signal generation module is used for determining a target reminding type and a target scheduling period aimed by message reminding based on the generated scheduling information and the current moment and generating a reminding signal of the target reminding type;

and the reminding signal sending module is used for sending the reminding signal to the corresponding first-line attendant and the second-line attendant in the target shift period.

In one embodiment of the present invention, the reminder generating module is specifically configured to determine, if the current time is a shift start time in a shift cycle included in the generated shift information or a time preset before the shift start time, a target reminder type as a shift start type, and determine, as a shift cycle to which the current time belongs and a next shift cycle of the shift cycle to which the current time belongs, a target shift cycle to which the message reminder is directed, and generate a shift start reminder;

therefore, the on-duty start reminding signal can be generated at the start of the on-duty of the shift period and before the start of the shift period, so that the on-duty personnel corresponding to the current shift period and the next shift period can be timely reminded, the on-duty personnel can better plan own on-duty arrangement, and the personnel error value and the missing value can be prevented.

And/or

If the current time is the shift end time of the shift period included in the generated shift information, determining that the target reminding type is the shift end type, determining the target shift period aimed by the message reminding as the shift period to which the current time belongs, and generating a shift end reminding signal.

Therefore, a duty end reminding signal can be generated at the duty end time of the scheduling period, and the care of the duty personnel can be reflected while the duty end of the duty personnel is reminded.

The embodiment of the present invention also provides an information processing apparatus, as shown in fig. 7, comprising a processor 701, a communication interface 702, a memory 703 and a communication bus 704, wherein the processor 701, the communication interface 702, the memory 703 complete communication with each other through the communication bus 704,

a memory 703 for storing a computer program;

the processor 701 is configured to implement the information generating method provided by the embodiment of the present invention when executing the program stored in the memory 703.

The communication bus mentioned by the above information processing apparatus may be a peripheral component interconnect standard (Peripheral Component Interconnect, PCI) bus or an extended industry standard architecture (Extended Industry Standard Architecture, EISA) bus or the like. The communication bus may be classified as an address bus, a data bus, a control bus, or the like. For ease of illustration, the figures are shown with only one bold line, but not with only one bus or one type of bus.

The communication interface is used for communication between the information processing device and other devices.

The Memory may include random access Memory (Random Access Memory, RAM) or may include Non-Volatile Memory (NVM), such as at least one disk Memory. Optionally, the memory may also be at least one memory device located remotely from the aforementioned processor.

The processor may be a general-purpose processor, including a central processing unit (Central Processing Unit, CPU), a network processor (Network Processor, NP), etc.; but also digital signal processors (Digital Signal Processor, DSP), application specific integrated circuits (Application Specific Integrated Circuit, ASIC), field programmable gate arrays (Field-Programmable Gate Array, FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components.

In still another embodiment of the present invention, a computer readable storage medium is provided, where a computer program is stored, where the computer program is executed by a processor to implement the information generating method provided by the embodiment of the present invention.

In yet another embodiment of the present invention, a computer program product containing instructions that, when run on a computer, cause the computer to perform the information generation method provided by the embodiment of the present invention is also provided.

In the above embodiments, it may be implemented in whole or in part by software, hardware, firmware, or any combination thereof. When implemented in software, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When loaded and executed on a computer, produces a flow or function in accordance with embodiments of the present invention, in whole or in part. The computer may be a general purpose computer, a special purpose computer, a computer network, or other programmable apparatus. The computer instructions may be stored in or transmitted from one computer-readable storage medium to another, for example, by wired (e.g., coaxial cable, optical fiber, digital Subscriber Line (DSL)), or wireless (e.g., infrared, wireless, microwave, etc.). The computer readable storage medium may be any available medium that can be accessed by a computer or a data storage device such as a server, data center, etc. that contains an integration of one or more available media. The usable medium may be a magnetic medium (e.g., floppy Disk, hard Disk, magnetic tape), an optical medium (e.g., DVD), or a semiconductor medium (e.g., solid State Disk (SSD)), etc.

It is noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

In this specification, each embodiment is described in a related manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment mainly describes differences from other embodiments. In particular, for the apparatus, the information processing device, and the storage medium embodiment, since they are substantially similar to the method embodiment, the description is relatively simple, and the relevant points are referred to in the partial description of the method embodiment.

The foregoing description is only of the preferred embodiments of the present invention and is not intended to limit the scope of the present invention. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention are included in the protection scope of the present invention.

Claims

1. An information generating method, characterized by being applied to an information processing apparatus, comprising:

2. The method of claim 1, wherein the scheduling information generating instruction is triggered by any one of the following signals:

generating a signal by scheduling information;

an on duty annual switching signal;

an attendant transaction signal;

the duty plan adjusts the signal.

3. The method of claim 1, wherein generating each shift cycle from a shift date interval and the securities trade calendar comprises:

determining each shift cycle with a preset cycle duration from a shift date interval;

determining the number of trading days contained in each shift cycle based on the securities trading calendar;

and incorporating a shift cycle including a number of trading days less than the preset number into a shift cycle preceding the shift cycle.

4. The method of claim 1, wherein the step of determining the position of the substrate comprises,

the step of inquiring personnel attribute information, personnel skill information, personnel history duty information and task information processed by a data processing node of a first-line duty personnel from a database comprises the following steps:

Inquiring an all-person information table and a person abnormal information table from a database, determining a target first-line attendant according to the inquired information table, and inquiring personnel attribute information, personnel skill information, personnel history attendant information and task information processed by a data processing node of the target first-line attendant from the database;

the step of inquiring the personnel attribute information, personnel skill information, personnel history duty information and task information processed by the data processing node of the two-line duty personnel from the database comprises the following steps:

inquiring an all-person information table and a person abnormal information table from the database, determining a target second-line attendant according to the inquired information table, and inquiring personnel attribute information, personnel skill information, personnel history attendant information and task information processed by a data processing node of the target second-line attendant from the database.

5. The method of claim 1, wherein the step of determining the position of the substrate comprises,

according to the matching result, the queried personnel attribute information and personnel history duty information, distributing a first-line duty personnel responsible for carrying out abnormal overall processing on a plurality of data processing nodes for each scheduling period, and comprising the following steps:

Determining historical average duty times of all the first-line duty workers based on the queried historical duty information of the workers, determining duty sequences of all the first-line duty workers based on the historical average duty times, and distributing the first-line duty workers responsible for carrying out abnormal overall processing on a plurality of data processing nodes for each scheduling period according to the matching result, the queried personnel attribute information and the duty sequences;

according to the matching result, the queried personnel attribute information and personnel history duty information, distributing two-line duty personnel responsible for carrying out abnormal special processing on a single data processing node for each scheduling period, wherein the two-line duty personnel comprises:

and determining the historical average duty times of each second-line duty person based on the queried historical duty information of the person, determining the duty sequence of each second-line duty person based on the historical average duty times, and distributing the second-line duty person responsible for carrying out abnormal special processing on a single data processing node for each shift period according to the matching result, the queried attribute information of the person and the duty sequence.

6. The method of any of claims 1-5, further comprising, after the generating of the shift information comprising first-line attendant information and second-line attendant information responsible for exception handling of the data processing node during each shift cycle:

Determining a target reminding type and a target scheduling period aimed by message reminding based on the generated scheduling information and the current moment, and generating a reminding signal of the target reminding type;

and sending the reminding signal to a first-line attendant corresponding to the target shift period and the second-line attendant.

7. The method of claim 6, wherein the determining the target reminder type and the target shift period for which the message reminder is intended based on the generated shift information and the current time, and generating the reminder signal for the target reminder type, comprises:

if the current time is the shift starting time in the shift period or the time of the preset duration before the shift starting time contained in the generated shift information, determining the target reminding type as the shift starting type, determining the target shift period aimed at by the message reminding as the shift period belonged to the current time and the next shift period of the shift period belonged to the current time, and generating a shift starting reminding signal;

and/or

8. An information generating apparatus, characterized by being applied to an information processing device, comprising:

9. An information processing device, characterized by comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory are communicated with each other through the communication bus;

a memory for storing a computer program;

a processor for carrying out the method steps of any one of claims 1-7 when executing a program stored on a memory.

10. A computer-readable storage medium, characterized in that the computer-readable storage medium has stored therein a computer program which, when executed by a processor, implements the method steps of any of claims 1-7.