CN116308386A - Service processing method, device, computer program product and readable storage medium - Google Patents

Service processing method, device, computer program product and readable storage medium Download PDF

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CN116308386A
CN116308386A CN202310269907.7A CN202310269907A CN116308386A CN 116308386 A CN116308386 A CN 116308386A CN 202310269907 A CN202310269907 A CN 202310269907A CN 116308386 A CN116308386 A CN 116308386A
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程乃学
周杨
姜国庆
申振雨
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Industrial Bank Co Ltd
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    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract

The application relates to a business processing method, a business processing device, computer equipment, a storage medium and a computer program product, which are applied to the technical field of data processing. The method comprises the following steps: acquiring target processing information of a target service and a preset route list corresponding to the target processing information; determining the target processing route with the highest priority in the preset route list according to the target processing information and the processing state information of each processing route in the preset route list corresponding to the current processing time; checking the available state of the target processing route according to the target processing information; and processing the target business through the target processing route when the target processing route is determined to be in the available state. The method can reduce the failure rate of service processing.

Description

业务处理方法、装置、计算机程序产品和可读存储介质Business processing method, device, computer program product and readable storage medium

技术领域technical field

本申请涉及数据处理技术领域,特别是涉及一种业务处理方法、装置、计算机设备、计算机可读存储介质和计算机程序产品。The present application relates to the technical field of data processing, and in particular to a business processing method, device, computer equipment, computer-readable storage medium and computer program product.

背景技术Background technique

随着信息技术的发展,金融机构在处理用户的业务时,可以为业务处理提供多个处理邮路,以通过其中一个处理邮路完成用户的业务。With the development of information technology, financial institutions can provide multiple processing postal channels for business processing when processing users' business, so as to complete the user's business through one of the processing postal channels.

然而,若用户选择不合适的处理邮路,容易出现处理失败的情况;而且,在处理失败时,用户会咨询客服,使得人工介入的运营成本高。However, if the user chooses an inappropriate processing postal route, the processing failure is prone to occur; moreover, when the processing fails, the user will consult the customer service, which makes the operation cost of manual intervention high.

发明内容Contents of the invention

基于此,有必要针对上述技术问题,提供一种能够降低业务处理的失败率的业务处理方法、装置、计算机设备、计算机可读存储介质和计算机程序产品。Based on this, it is necessary to provide a business processing method, device, computer equipment, computer readable storage medium and computer program product capable of reducing the failure rate of business processing for the above technical problems.

第一方面,本申请提供了一种业务处理方法,所述方法包括:In a first aspect, the present application provides a business processing method, the method comprising:

获取目标业务的目标处理信息和所述目标处理信息对应的预设邮路列表;Obtaining the target processing information of the target business and the preset postal route list corresponding to the target processing information;

根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路;According to the target processing information and the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time, determine the target processing postal route with the highest priority in the preset postal route list;

根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验;Verifying the availability status of the target processing postal route according to the target processing information;

当确定所述目标处理邮路为可用状态时,通过所述目标处理邮路对所述目标业务进行处理。When it is determined that the target processing postal route is in an available state, the target service is processed through the target processing postal route.

在其中一个实施例中,所述处理状态信息包括各所述处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间;In one of the embodiments, the processing status information includes the target channel success rate, target abnormal failure rate and target response time of each of the processing mail routes;

所述根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路,包括:The determining the target processing mail route with the highest priority in the preset mail route list according to the target processing information and the processing state information of each processing mail route in the preset mail route list corresponding to the current processing time includes:

根据所述目标处理信息和所述预设邮路列表中各处理邮路的基准处理成本,确定所述预设邮路列表中各处理邮路对应的处理成本信息;determining the processing cost information corresponding to each processing mail route in the preset mail route list according to the target processing information and the benchmark processing cost of each processing mail route in the preset mail route list;

根据所述预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得所述预设邮路列表中各处理邮路对应的成功率信息;According to the target channel success rate and the benchmark success rate of each processing postal route in the preset postal route list, obtain the success rate information corresponding to each processing postal route in the preset postal route list;

根据所述预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得所述预设邮路列表中各处理邮路对应的异常失败率信息;Obtaining abnormal failure rate information corresponding to each processing post in the preset post route list according to the target abnormal failure rate and the reference abnormal failure rate of each processing post in the preset post route list;

根据所述预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得所述预设邮路列表中各处理邮路对应的处理耗时信息;Obtaining time-consuming processing information corresponding to each processing post in the preset post route list according to the target response time and the reference response time of each processing post in the preset post route list;

根据所述预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定所述预设邮路列表中各处理邮路的优先级;According to the processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each processing postal route in the preset postal route list, determine the priority of each processing postal route in the preset postal route list;

基于所述预设邮路列表中各处理邮路的优先级,确定所述预设邮路列表中优先级最高的目标处理邮路。Based on the priority of each processing postal route in the preset postal route list, determine the target processing postal route with the highest priority in the preset postal route list.

在其中一个实施例中,所述方法还包括:In one embodiment, the method also includes:

当确定所述目标处理邮路为不可用状态时,从所述预设邮路列表中选择下一优先级的处理邮路作为所述目标处理邮路,并执行所述根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验的步骤,直至确定所述目标处理邮路为可用状态。When it is determined that the target processing postal route is unavailable, select a processing postal route with the next priority from the preset postal route list as the target processing postal route, and perform the processing according to the target processing information. , a step of verifying the availability status of the target processing postal route until it is determined that the target processing postal route is in an available state.

在其中一个实施例中,各所述处理邮路的目标渠道成功率包括至少一个预设时间段的渠道成功率;In one of the embodiments, the target channel success rate of each of the processing mail routes includes the channel success rate of at least one preset time period;

所述根据所述预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得所述预设邮路列表中各处理邮路对应的成功率信息,包括:According to the target channel success rate and the benchmark success rate of each processing post in the preset post route list, obtaining the success rate information corresponding to each processing post in the preset post route list includes:

根据所述预设邮路列表中各处理邮路在至少一个预设时间段的渠道成功率、以及所述基准成功率,获得所述预设邮路列表中各处理邮路对应的成功率信息。According to the channel success rate of each processing mail route in the preset mail route list in at least one preset time period and the reference success rate, obtain the success rate information corresponding to each processing mail route in the preset mail route list .

在其中一个实施例中,所述目标处理信息包括所述目标业务的目标业务类型、目标处理金额、目标已用处理额度、目标证件类型以及目标业务接受方;In one of the embodiments, the target processing information includes the target business type of the target business, the target processing amount, the target used processing amount, the target certificate type, and the target business recipient;

所述根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验,包括:The checking the availability status of the target processing postal route according to the target processing information includes:

获取所述目标处理邮路对应的业务处理时间段;Acquire the business processing time period corresponding to the target processing postal route;

在所述当前处理时间在所述目标处理邮路对应的业务处理时间段内时,根据所述目标业务类型,确定所述目标处理邮路是否支持所述目标业务;When the current processing time is within the service processing time period corresponding to the target processing postal route, determine whether the target processing postal route supports the target service according to the target service type;

当确定所述目标处理邮路支持所述目标业务时,获取所述目标处理邮路的渠道限额控制条件;When it is determined that the target processing postal route supports the target service, acquiring the channel quota control condition of the target processing postal route;

当根据所述目标处理金额以及所述目标已用处理额度,确定满足所述渠道限额控制条件时,获取所述目标处理邮路支持的证件类型;When it is determined that the channel quota control condition is satisfied according to the target processing amount and the target used processing amount, obtain the certificate type supported by the target processing postal route;

当所述目标处理邮路支持的证件类型包括所述目标证件类型时,获取所述目标处理邮路支持的业务接受方;When the credential type supported by the target processing postal route includes the target credential type, acquire the service recipients supported by the target processing postal route;

当所述目标处理邮路支持的业务接受方包括所述目标业务接受方时,确定所述目标处理邮路为可用状态。When the service recipients supported by the target processing postal route include the target service recipient, it is determined that the target processing postal route is in an available state.

在其中一个实施例中,所述目标已用处理额度包括已用单日额度,所述渠道限额控制条件包括单日处理限额;In one of the embodiments, the target used processing quota includes a used single-day quota, and the channel quota control condition includes a single-day processing quota;

所述根据所述目标处理金额以及所述目标已用处理额度,确定满足所述渠道限额控制条件,包括:The determining that the channel limit control condition is met according to the target processing amount and the target used processing amount includes:

当所述目标处理金额与所述已用单日额度的和小于所述单日处理限额时,确定满足所述渠道限额控制条件。When the sum of the target processing amount and the used daily quota is less than the single-day processing quota, it is determined that the channel quota control condition is met.

第二方面,本申请提供了一种业务处理装置,所述装置包括:In a second aspect, the present application provides a service processing device, the device comprising:

获取模块,用于获取目标业务的目标处理信息和所述目标处理信息对应的预设邮路列表;An acquisition module, configured to acquire the target processing information of the target business and the preset postal route list corresponding to the target processing information;

邮路处理模块,用于根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路;The mail route processing module is configured to determine the target processing mail with the highest priority in the preset mail route list according to the target processing information and the processing state information of each processed mail route in the preset mail route list corresponding to the current processing time. road;

邮路校验模块,用于根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验;A postal route verification module, configured to verify the availability status of the target processing postal route according to the target processing information;

业务处理模块,用于当确定所述目标处理邮路为可用状态时,通过所述目标处理邮路对所述目标业务进行处理。A service processing module, configured to process the target service through the target processing postal route when it is determined that the target processing postal route is available.

第三方面,本申请还提供了一种计算机设备。所述计算机设备包括存储器和处理器,所述存储器存储有计算机程序,所述处理器执行所述计算机程序时实现以下步骤:In a third aspect, the present application also provides a computer device. The computer device includes a memory and a processor, the memory stores a computer program, and the processor implements the following steps when executing the computer program:

获取目标业务的目标处理信息和所述目标处理信息对应的预设邮路列表;Obtaining the target processing information of the target business and the preset postal route list corresponding to the target processing information;

根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路;According to the target processing information and the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time, determine the target processing postal route with the highest priority in the preset postal route list;

根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验;Verifying the availability status of the target processing postal route according to the target processing information;

当确定所述目标处理邮路为可用状态时,通过所述目标处理邮路对所述目标业务进行处理。When it is determined that the target processing postal route is in an available state, the target service is processed through the target processing postal route.

第四方面,本申请还提供了一种计算机可读存储介质。所述计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器执行时实现以下步骤:In a fourth aspect, the present application also provides a computer-readable storage medium. The computer-readable storage medium has a computer program stored thereon, and when the computer program is executed by a processor, the following steps are implemented:

获取目标业务的目标处理信息和所述目标处理信息对应的预设邮路列表;Obtaining the target processing information of the target business and the preset postal route list corresponding to the target processing information;

根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路;According to the target processing information and the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time, determine the target processing postal route with the highest priority in the preset postal route list;

根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验;Verifying the availability status of the target processing postal route according to the target processing information;

当确定所述目标处理邮路为可用状态时,通过所述目标处理邮路对所述目标业务进行处理。When it is determined that the target processing postal route is in an available state, the target service is processed through the target processing postal route.

第五方面,本申请还提供了一种计算机程序产品。所述计算机程序产品,包括计算机程序,该计算机程序被处理器执行时实现以下步骤:In a fifth aspect, the present application also provides a computer program product. The computer program product includes a computer program, and when the computer program is executed by a processor, the following steps are implemented:

获取目标业务的目标处理信息和所述目标处理信息对应的预设邮路列表;Obtaining the target processing information of the target business and the preset postal route list corresponding to the target processing information;

根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路;According to the target processing information and the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time, determine the target processing postal route with the highest priority in the preset postal route list;

根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验;Verifying the availability status of the target processing postal route according to the target processing information;

当确定所述目标处理邮路为可用状态时,通过所述目标处理邮路对所述目标业务进行处理。When it is determined that the target processing postal route is in an available state, the target service is processed through the target processing postal route.

上述业务处理方法、装置、计算机设备、存储介质和计算机程序产品,通过获取目标业务的目标处理信息和目标处理信息对应的预设邮路列表,以根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路,可以避免为用户的目标业务选择不合适的处理邮路,降低了业务处理的失败率;并通过目标处理信息对目标处理邮路的可用状态进行校验,可以确定目标处理邮路是否被其他业务占用,使得可以避免处理目标业务发生失败的情况,降低了业务处理的失败率;进而,当确定目标处理邮路为可用状态,通过目标处理邮路对目标业务进行处理时,可以提高业务处理的成功率。The above-mentioned business processing method, device, computer equipment, storage medium and computer program product obtain the target processing information of the target business and the preset postal route list corresponding to the target processing information, so as to obtain the target processing information and the preset corresponding to the current processing time The processing status information of each processing postal route in the postal route list determines the target processing postal route with the highest priority in the preset postal route list, which can avoid selecting an inappropriate processing postal route for the user's target business and reduce the failure of business processing rate; and verify the available status of the target processing postal route through the target processing information, it can be determined whether the target processing postal route is occupied by other services, so that the failure of processing the target service can be avoided, and the failure rate of business processing is reduced; Furthermore, when it is determined that the target processing postal route is available and the target service is processed through the target processing postal route, the success rate of service processing can be improved.

附图说明Description of drawings

图1为一个实施例中业务处理方法的应用环境图;Fig. 1 is an application environment diagram of a business processing method in an embodiment;

图2为一个实施例中业务处理方法的流程示意图;Fig. 2 is a schematic flow chart of a business processing method in an embodiment;

图3为一个实施例中根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路的流程示意图;Fig. 3 is a flow diagram of determining the highest priority target processing postal route in the preset postal route list according to the target processing information and the processing status information of each processing postal route list corresponding to the current processing time in one embodiment ;

图4为一个实施例中根据目标处理信息,对目标处理邮路的可用状态进行校验的流程示意图;Fig. 4 is a schematic flow diagram of checking the available status of the target processing postal route according to the target processing information in one embodiment;

图5为另一个实施例中业务处理方法的流程示意图;Fig. 5 is a schematic flow chart of a business processing method in another embodiment;

图6为一个实施例中业务处理装置的结构框图;Fig. 6 is a structural block diagram of a service processing device in an embodiment;

图7为一个实施例中计算机设备的内部结构图。Figure 7 is an internal block diagram of a computer device in one embodiment.

具体实施方式Detailed ways

为了使本申请的目的、技术方案及优点更加清楚明白,以下结合附图及实施例,对本申请进行进一步详细说明。应当理解,此处描述的具体实施例仅仅用以解释本申请,并不用于限定本申请。In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

本申请实施例提供的业务处理方法,可以应用于如图1所示的应用环境中。其中,终端102通过网络与服务器104进行通信。数据存储系统可以存储服务器104需要处理的数据,在本实施例中,数据存储系统可以存储目标业务的目标处理信息。数据存储系统可以集成在服务器104上,也可以放在云上或其他网络服务器上。终端102可以但不限于是各种个人计算机、笔记本电脑、智能手机和平板电脑,服务器104可以用独立的服务器或者是多个服务器组成的服务器集群来实现。The service processing method provided in the embodiment of the present application may be applied in the application environment shown in FIG. 1 . Wherein, the terminal 102 communicates with the server 104 through the network. The data storage system may store data to be processed by the server 104. In this embodiment, the data storage system may store target processing information of the target service. The data storage system can be integrated on the server 104, or placed on the cloud or other network servers. The terminal 102 can be, but not limited to, various personal computers, notebook computers, smart phones and tablet computers, and the server 104 can be realized by an independent server or a server cluster composed of multiple servers.

具体地,终端102获取目标业务的目标处理信息,可以向服务器104发送目标处理信息,使得服务器104可以根据目标处理信息获得目标处理信息对应的预设邮路列表;服务器104根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路;并根据目标处理信息,对目标处理邮路的可用状态进行校验;当确定目标处理邮路为可用状态时,通过目标处理邮路对目标业务进行处理。Specifically, the terminal 102 obtains the target processing information of the target business, and can send the target processing information to the server 104, so that the server 104 can obtain the preset postal route list corresponding to the target processing information according to the target processing information; The processing status information of each processing postal route in the preset postal route list corresponding to the processing time, determine the target processing postal route with the highest priority in the preset postal route list; and according to the target processing information, check the available status of the target processing postal route Checking; when it is determined that the target processing postal route is available, the target service is processed through the target processing postal route.

在一个实施例中,如图2所示,提供了一种业务处理方法,以该方法应用于图1中的服务器104为例进行说明,包括以下步骤:In one embodiment, as shown in FIG. 2 , a service processing method is provided. The method is applied to the server 104 in FIG. 1 as an example for illustration, including the following steps:

S202,获取目标业务的目标处理信息和目标处理信息对应的预设邮路列表。S202. Obtain target processing information of the target service and a preset postal route list corresponding to the target processing information.

其中,目标业务指的是与金融机构有关的业务,金融机构可以包括银行等,目标业务可以包括资产业务以及支付结算业务等;例如,资产业务可以包括存款以及借款等,支付结算业务可以包括汇款以及转账等。Among them, the target business refers to business related to financial institutions, financial institutions may include banks, etc., target business may include asset business and payment and settlement business, etc.; for example, asset business may include deposits and loans, etc., payment and settlement business may include remittance and transfers etc.

在一些实施例中,当用户在金融机构办理目标业务时,金融机构基于用户的输入操作可以获取用户的目标业务的目标处理信息;或者,当用户在金融机构对应的终端办理目标业务时,终端可以获取目标业务的目标处理信息。In some embodiments, when the user handles the target business at the financial institution, the financial institution can obtain the target processing information of the user's target business based on the user's input operation; or, when the user handles the target business at the terminal corresponding to the financial institution, the terminal The target processing information of the target business can be obtained.

其中,目标处理信息指的是处理目标业务时所需的业务信息,目标处理信息可以包括目标业务的目标业务类型以及目标处理金额等;目标业务类型指的是目标业务的交易类型,例如,目标业务类型可以包括贷款以及投资等;目标处理金额指的是目标业务交易时的金额,例如,目标处理金额可以包括贷款金额以及转账金额等。Wherein, the target processing information refers to the business information required for processing the target business, and the target processing information may include the target business type and the target processing amount of the target business; the target business type refers to the transaction type of the target business, for example, the target The business type may include loans and investments, etc.; the target processing amount refers to the amount of the target business transaction, for example, the target processing amount may include a loan amount, a transfer amount, and the like.

在一些实施例中,目标处理信息包括目标业务的目标业务类型,通过获取业务类型和邮路列表的对应关系,根据目标业务类型、以及业务类型和邮路列表的对应关系,可以获得目标处理信息对应的预设邮路列表。In some embodiments, the target processing information includes the target service type of the target service, and the target processing information can be obtained according to the target service type and the corresponding relationship between the service type and the postal route list by obtaining the corresponding relationship between the service type and the postal route list Corresponding default mailing list.

在一些实施例中,目标处理信息包括目标交易金额,通过获取交易金额和邮路列表的对应关系,根据目标交易金额、以及交易金额和邮路列表的对应关系,可以获得目标处理信息对应的预设邮路列表。In some embodiments, the target processing information includes the target transaction amount, and by obtaining the corresponding relationship between the transaction amount and the postal list, according to the target transaction amount, and the corresponding relationship between the transaction amount and the postal list, the estimated value corresponding to the target processing information can be obtained. Set mailing list.

S204,根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路。S204, according to the target processing information and the processing state information of each processing mail route in the preset mail route list corresponding to the current processing time, determine the target processing mail route with the highest priority in the preset mail route list.

其中,当前处理时间指的是用户触发目标业务的时间;当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息指的是在用户触发目标业务之前,预设邮路列表中各处理邮路处理业务时的状态信息;预设邮路列表中的处理邮路指的是用于完成目标业务的渠道,例如,在目标业务包括支付结算业务等时,处理邮路为支付邮路。Among them, the current processing time refers to the time when the user triggers the target service; the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time refers to the time in the preset postal route list before the user triggers the target service. Status information of each processing postal route when processing business; the processing postal route in the preset postal route list refers to the channel used to complete the target business. For example, when the target business includes payment and settlement business, etc., the processing postal route is payment postal route road.

在一些实施例中,各处理邮路的处理状态信息可以包括各处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间等;各处理邮路的目标渠道成功率指的是各处理邮路处理业务的实际成功率,各处理邮路的目标异常失败率指的是各处理邮路处理业务发生异常的实际失败率,各处理邮路的目标响应时间指的是各处理邮路处理业务的实际处理时间。In some embodiments, the processing state information of each processing postal route may include the target channel success rate, target abnormal failure rate and target response time of each processing postal route; the target channel success rate of each processing postal route refers to the target channel success rate of each processing postal route. The actual success rate of postal route processing business, the target abnormal failure rate of each processing postal route refers to the actual failure rate of each processing postal route processing business abnormality, and the target response time of each processing postal route refers to the The actual processing time of the business.

可以理解,通过结合目标处理信息和预设邮路列表中各处理邮路的处理状态信息,可以确定预设邮路列表中优先级最高的目标处理邮路,使得可以为用户的目标业务选择相匹配的目标处理邮路,从而可以避免为用户的目标业务选择不合适的处理邮路,降低了业务处理的失败率。It can be understood that by combining the target processing information and the processing status information of each processing postal route in the preset postal route list, the target processing postal route with the highest priority in the preset postal route list can be determined, so that the corresponding target service can be selected for the user. The matching target processing postal route can avoid selecting an inappropriate processing postal route for the user's target business, reducing the failure rate of business processing.

S206,根据目标处理信息,对目标处理邮路的可用状态进行校验。S206, according to the target processing information, check the availability status of the target processing postal route.

其中,目标处理邮路的可用状态指的是目标处理邮路的业务占用状态;当目标处理邮路被其他业务占用时,目标处理邮路为不可用状态;当目标处理邮路未被其他业务占用时,目标处理邮路为可用状态。可以理解,当通过目标处理信息,对目标处理邮路的可用状态进行校验时,可以确定目标处理邮路是否被其他业务占用,使得可以避免目标业务的处理失败的情况,降低了业务处理的失败率。Among them, the available status of the target processing postal route refers to the business occupation status of the target processing postal route; when the target processing postal route is occupied by other services, the target processing postal route is in an unavailable state; when the target processing postal route is not occupied by other services When occupied, the destination processing post is available. It can be understood that when the availability status of the target processing postal route is verified through the target processing information, it can be determined whether the target processing postal route is occupied by other services, so that the processing failure of the target service can be avoided, and the cost of service processing is reduced. failure rate.

S208,当确定目标处理邮路为可用状态时,通过目标处理邮路对目标业务进行处理。S208, when it is determined that the target processing postal route is available, process the target service through the target processing postal route.

其中,当确定目标处理邮路为可用状态时,说明目标处理邮路当前未处于被其他业务占用,这样,通过目标处理邮路对目标业务进行处理,可以完成目标业务,同时,可以避免处理目标业务发生失败的情况。Among them, when it is determined that the target processing postal route is available, it means that the target processing postal route is not currently occupied by other services. In this way, the target service can be completed through the target processing postal route, and at the same time, the target processing postal route can be avoided. business failure.

综上,在图2所示的实施例中,通过获取目标业务的目标处理信息和目标处理信息对应的预设邮路列表,以根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路,可以避免为用户的目标业务选择不合适的处理邮路,降低了业务处理的失败率;并通过目标处理信息对目标处理邮路的可用状态进行校验,可以确定目标处理邮路是否被其他业务占用,使得可以避免处理目标业务发生失败的情况,降低了业务处理的失败率;进而,当确定目标处理邮路为可用状态,通过目标处理邮路对目标业务进行处理时,可以提高业务处理的成功率。To sum up, in the embodiment shown in FIG. 2, by obtaining the target processing information of the target business and the preset postal route list corresponding to the target processing information, according to the preset postal route list corresponding to the target processing information and the current processing time The processing status information of each processing postal route determines the target processing postal route with the highest priority in the preset postal route list, which can avoid selecting an inappropriate processing postal route for the user's target business, and reduces the failure rate of business processing; and through The target processing information checks the available status of the target processing postal route, and can determine whether the target processing postal route is occupied by other services, so that the failure of processing the target service can be avoided, and the failure rate of business processing is reduced; furthermore, when the target processing postal route is determined The target processing postal route is in an available state, and when the target service is processed through the target processing postal route, the success rate of business processing can be improved.

在一个实施例中,预设邮路列表中各处理邮路的处理状态信息可以包括各处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间;具体的,如图3所示,提供了一种根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路的流程示意图,以该方法应用于图1中的服务器104为例进行说明,可以包括以下步骤:In one embodiment, the processing state information of each processing mail route in the preset mail route list may include target channel success rate, target abnormal failure rate and target response time of each processing mail route; specifically, as shown in FIG. 3 , Provides a schematic flow chart of determining the highest priority target processing postal route in the preset postal route list according to the target processing information and the processing state information of each processing postal route list corresponding to the current processing time, using the The method is applied to the server 104 in FIG. 1 as an example for illustration, and may include the following steps:

S302,根据目标处理信息和预设邮路列表中各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息。S302. Determine processing cost information corresponding to each processing mail route in the preset mail route list according to the target processing information and the benchmark processing cost of each processing mail route in the preset mail route list.

其中,各处理邮路的基准处理成本指的是预先设定的各处理邮路处理业务时该业务支付的服务费(如手续费),各处理邮路对应的处理成本信息指的是各处理邮路处理目标业务的实际服务信息;其中,各处理邮路对应的处理成本信息可以包括各处理邮路处理目标业务的处理成本因子。Among them, the benchmark processing cost of each processing postal route refers to the service fee (such as handling fee) paid by the business when each processing postal route is processed in advance, and the processing cost information corresponding to each processing postal route refers to each processing postal route. The actual service information of the postal route processing target service; wherein, the processing cost information corresponding to each processing postal route may include the processing cost factor of each processing postal route processing target service.

在一些实施例中,目标处理信息可以包括目标处理金额,具体的,根据目标处理信息和预设邮路列表中各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息,包括:根据目标处理金额和基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息。In some embodiments, the target processing information may include the target processing amount, specifically, according to the target processing information and the benchmark processing cost of each processing postal route in the preset postal route list, determine the corresponding amount of each processing postal route in the preset postal route list The processing cost information includes: determining the processing cost information corresponding to each processing postal route in the preset postal route list according to the target processing amount and the benchmark processing cost.

具体的,根据目标处理金额和基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息,包括:获取预设邮路列表中各处理邮路对应的渠道收费方式;根据各处理邮路对应的渠道收费方式和目标处理金额,获得预设邮路列表中各处理邮路对应的目标处理成本;根据各处理邮路对应的目标处理成本和各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息。Specifically, according to the target processing amount and the benchmark processing cost, determine the processing cost information corresponding to each processing postal route in the preset postal route list, including: obtaining the channel charging method corresponding to each processing postal route in the preset postal route list; According to the channel charging method and target processing amount corresponding to the processing postal route, the target processing cost corresponding to each processing postal route in the preset postal route list is obtained; according to the target processing cost corresponding to each processing postal route and the benchmark processing cost of each processing postal route, The processing cost information corresponding to each processing mail route in the preset mail route list is determined.

在一些实施例中,以各处理邮路对应的处理成本信息包括各处理邮路对应的处理成本因子为例,各处理邮路对应的处理成本因子=各处理邮路的基准处理成本/各处理邮路对应的目标处理成本。In some embodiments, the processing cost information corresponding to each processing postal route includes the processing cost factor corresponding to each processing postal route as an example, the processing cost factor corresponding to each processing postal route=the benchmark processing cost of each processing postal route/each processing The target processing cost corresponding to the postal route.

具体的,渠道收费方式可以包括按处理金额所在金额区间收费的方式,例如,处理金额为0元-5000元,处理邮路对应的处理成本为3元;处理金额为5001元-10000元,处理邮路对应的处理成本为5元;若目标处理金额为3000元,则处理邮路对应的目标处理成本为3元。Specifically, the channel charging method may include charging according to the range of the processing amount. For example, if the processing amount is 0 yuan to 5,000 yuan, the processing cost corresponding to the postal route is 3 yuan; the processing amount is 5,001 yuan to 10,000 yuan. The processing cost corresponding to the postal route is 5 yuan; if the target processing amount is 3000 yuan, the target processing cost corresponding to the postal route is 3 yuan.

具体的,各处理邮路对应的渠道收费方式可以包括按各处理邮路对应的渠道费率进行收费的方式,各处理邮路对应的目标处理成本为各处理邮路对应的渠道费率与目标处理金额的乘积;例如,各处理邮路对应的渠道费率为3%,若目标处理金额为3000元,则各处理邮路对应的目标处理成本为9元。Specifically, the channel charging method corresponding to each processing postal route may include charging according to the channel rate corresponding to each processing postal route, and the target processing cost corresponding to each processing postal route is the channel rate corresponding to each processing postal route and the target The product of the processing amount; for example, the channel fee rate corresponding to each processing postal route is 3%, if the target processing amount is 3,000 yuan, then the target processing cost corresponding to each processing postal route is 9 yuan.

S304,根据预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息。S304. According to the target channel success rate and the reference success rate of each processing mail route in the preset mail route list, obtain the success rate information corresponding to each processing mail route in the preset mail route list.

其中,各处理邮路的基准成功率指的是预先设定的各处理邮路处理业务的成功率,各处理邮路的目标渠道成功率指的是各处理邮路处理业务的实际成功率,各处理邮路对应的成功率信息指的是各处理邮路成功处理目标业务时对应的比例信息;其中,各处理邮路对应的成功率信息可以包括各处理邮路成功处理目标业务时对应的成功率因子。Wherein, the benchmark success rate of each processing postal route refers to the pre-set success rate of each processing postal route processing business, and the target channel success rate of each processing postal route refers to the actual success rate of each processing postal route processing business, The success rate information corresponding to each processing postal route refers to the corresponding proportion information when each processing postal route successfully processes the target business; wherein, the success rate information corresponding to each processing postal route may include the corresponding ratio when each processing postal route successfully processes the target business success factor.

S306,根据预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得预设邮路列表中各处理邮路对应的异常失败率信息。S306. Obtain abnormal failure rate information corresponding to each processing mail route in the preset mail route list according to the target abnormal failure rate and the reference abnormal failure rate of each processing mail route in the preset mail route list.

其中,各处理邮路的基准异常失败率指的是预先设定的各处理邮路处理业务的失败率,各处理邮路的目标异常失败率指的是各处理邮路处理业务发生异常的实际失败率,各处理邮路对应的异常失败率信息指的是各处理邮路处理目标业务失败时的比例信息;其中,各处理邮路对应的异常失败率信息可以包括各处理邮路处理目标业务失败时的异常失败率因子。Among them, the reference abnormal failure rate of each processing postal route refers to the failure rate of the pre-set processing business of each processing postal route, and the target abnormal failure rate of each processing postal route refers to the actual abnormality of each processing postal route processing business. Failure rate, the abnormal failure rate information corresponding to each processing postal route refers to the proportion information when each processing postal route fails to process the target business; wherein, the abnormal failure rate information corresponding to each processing postal route may include the processing target business of each processing postal route Abnormal failure rate factor on failure.

S308,根据预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得预设邮路列表中各处理邮路对应的处理耗时信息。S308. According to the target response time and the reference response time of each processing mail route in the preset mail route list, obtain the processing time consumption information corresponding to each processing mail route in the preset mail route list.

其中,各处理邮路的基准响应时间指的是预先设定的各处理邮路处理业务时的处理时间,各处理邮路的目标响应时间指的是各处理邮路处理业务的实际处理时间,各处理邮路对应的处理耗时信息指的是各处理邮路成功处理目标业务时的时间;其中,各处理邮路对应的处理耗时信息可以包括各处理邮路成功处理目标业务时的处理耗时因子。Wherein, the reference response time of each processing postal route refers to the processing time when each processing postal route is processed in advance, and the target response time of each processing postal route refers to the actual processing time of each processing postal route processing business, The processing time-consuming information corresponding to each processing postal route refers to the time when each processing postal route successfully processes the target business; wherein, the processing time-consuming information corresponding to each processing postal route may include the processing time when each processing postal route successfully processes the target business time consuming factor.

S310,根据预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定预设邮路列表中各处理邮路的优先级。S310, according to the processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each processing postal route in the preset postal route list, determine the priority of each processing postal route in the preset postal route list.

在一些实施例中,各处理邮路对应的处理成本信息可以包括各处理邮路成功处理目标业务时的处理成本因子,各处理邮路对应的成功率信息可以包括各处理邮路成功处理目标业务时的成功率因子,各处理邮路对应的异常失败率信息可以包括各处理邮路处理目标业务失败时的异常失败率因子,各处理邮路对应的处理耗时信息可以包括各处理邮路成功处理目标业务时的处理耗时因子;通过对处理成本因子、成功率因子、异常失败率因子以及处理耗时因子分别进行加权求和,可以确定预设邮路列表中各处理邮路的优先级。In some embodiments, the processing cost information corresponding to each processing postal route may include the processing cost factor when each processing postal route successfully processes the target business, and the success rate information corresponding to each processing postal route may include each processing postal route successfully processing the target business The success rate factor of time, the abnormal failure rate information corresponding to each processing postal route may include the abnormal failure rate factor when each processing postal route fails to process the target business, and the processing time-consuming information corresponding to each processing postal route may include the success of each processing postal route The processing time-consuming factor when processing the target business; by weighting and summing the processing cost factor, success rate factor, abnormal failure rate factor and processing time-consuming factor respectively, the priority of each processing mail route in the preset mail route list can be determined .

例如,预设邮路列表中各处理邮路的优先级=各处理邮路对应的成功率权重×成功率因子+各处理邮路对应的异常失败率权重×异常失败率因子+各处理邮路对应的处理耗时权重×处理耗时因子+各处理邮路对应的处理成本权重×处理耗时因子。其中,上述的各处理邮路对应的权值的具体值,可以根据经验得到,也可以根据实验测试得到,本实施例不作具体限定。For example, the priority of each processing postal route in the preset postal route list = the success rate weight corresponding to each processing postal route × success rate factor + the abnormal failure rate weight corresponding to each processing postal route × abnormal failure rate factor + each processing postal route Corresponding processing time-consuming weight × processing time-consuming factor + processing cost weight corresponding to each processing postal route × processing time-consuming factor. Wherein, the above-mentioned specific values of the weights corresponding to each processing postal route may be obtained based on experience or experimental tests, and are not specifically limited in this embodiment.

S312,基于预设邮路列表中各处理邮路的优先级,确定预设邮路列表中优先级最高的目标处理邮路。S312. Based on the priority of each processing mail route in the preset mail route list, determine the target processing mail route with the highest priority in the preset mail route list.

其中,在确定预设邮路列表中各处理邮路的优先级后,可以对预设邮路列表中处理邮路的优先级进行降序排序,以将预设邮路列表中排序第一的处理邮路确定为目标处理邮路。Wherein, after determining the priority of each processing postal route in the preset postal route list, the priorities of the processing postal routes in the preset postal route list can be sorted in descending order, so as to sort the first processing in the preset postal route list The postal route is determined as the target processing postal route.

综上,在图3所示的实施例中,通过根据目标处理信息和预设邮路列表中各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息;并根据预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息;并根据预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得预设邮路列表中各处理邮路对应的异常失败率信息;并根据预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得预设邮路列表中各处理邮路对应的处理耗时信息;并根据预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定预设邮路列表中各处理邮路的优先级,以基于预设邮路列表中各处理邮路的优先级,确定预设邮路列表中优先级最高的目标处理邮路,可以避免为用户的目标业务选择不合适的处理邮路,从而可以避免发生目标业务的处理失败的情况,降低了业务处理的失败率;进而,当确定目标处理邮路为可用状态,通过目标处理邮路对目标业务进行处理时,可以提高业务处理的成功率;从而也可以避免在业务处理失败时,因人工介入而导致的运营成本高的问题。To sum up, in the embodiment shown in FIG. 3, the processing cost information corresponding to each processing mail route in the preset mail route list is determined according to the target processing information and the benchmark processing cost of each processing mail route in the preset mail route list ; and according to the target channel success rate and benchmark success rate of each processing postal route in the preset postal route list, obtain the corresponding success rate information of each processing postal route in the preset postal route list; According to the target abnormal failure rate and benchmark abnormal failure rate of the postal route, the abnormal failure rate information corresponding to each processing postal route in the preset postal route list is obtained; and according to the target response time and benchmark response of each processing postal route in the preset postal route list Time, to obtain the processing time-consuming information corresponding to each processing postal route in the preset postal route list; and according to the processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each processing postal route in the preset postal route list information to determine the priority of each processing post in the preset post list, so as to determine the target processing post with the highest priority in the preset post list based on the priority of each processing post in the preset post list, which can be Avoid selecting an inappropriate processing postal route for the user's target business, thereby avoiding the failure of the target business and reducing the failure rate of business processing; furthermore, when the target processing postal route is determined to be available, the target processing postal When processing the target business, the success rate of business processing can be improved; thus, the problem of high operating costs caused by manual intervention can be avoided when the business processing fails.

结合图2和图3所示的实施例,在一个实施例中,业务处理方法还可以包括:当确定目标处理邮路为不可用状态时,从预设邮路列表中选择下一优先级的处理邮路作为目标处理邮路,并执行根据目标处理信息,对目标处理邮路的可用状态进行校验的步骤,直至确定目标处理邮路为可用状态。With reference to the embodiments shown in Figures 2 and 3, in one embodiment, the service processing method may further include: when it is determined that the target processing postal route is unavailable, selecting the next priority postal route from the preset postal route list The processing postal route is used as the target processing postal route, and the step of verifying the availability status of the target processing postal route according to the target processing information is performed until the target processing postal route is determined to be available.

可以理解,当将预设邮路列表中优先级最高的处理邮路确定为目标处理邮路时,若该目标处理邮路不可用,则可以从预设邮路列表中选择下一优先级的处理邮路为目标邮路,下一优先级的处理邮路为比当前目标处理邮路对应的优先级小且大于其他处理邮路对应的优先级的处理邮路,从而可以避免目标业务的处理过程被中断,降低了业务处理的失败率。It can be understood that when the processing postal route with the highest priority in the preset postal route list is determined as the target processing postal route, if the target processing postal route is unavailable, the next priority postal route can be selected from the preset postal route list. The processing postal route is the target postal route, and the processing postal route with the next priority is a processing postal route with a priority lower than the priority corresponding to the current target processing postal route and higher than that corresponding to other processing postal routes, so that the processing of the target business can be avoided The process is interrupted, reducing the failure rate of business processing.

在图3所示的实施例的基础上,在一个实施例中,各处理邮路的目标渠道成功率包括至少一个预设时间段的渠道成功率,根据预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息,包括:根据预设邮路列表中各处理邮路在至少一个预设时间段的渠道成功率、以及基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息。其中,预设时间段可以包括下述至少一项:每1分钟内的各处理邮路的渠道成功率、每10分钟内的各处理邮路的渠道成功率、每30分钟内的各处理邮路的渠道成功率、或每1小时内的各处理邮路的渠道成功率等。On the basis of the embodiment shown in Figure 3, in one embodiment, the target channel success rate of each processing postal route includes the channel success rate of at least one preset time period, according to each processing postal route in the preset postal route list The target channel success rate and benchmark success rate, and obtain the success rate information corresponding to each processing mail route in the preset mail route list, including: according to the channel success of each processing mail route in the preset mail route list in at least one preset time period rate, and the benchmark success rate, to obtain the success rate information corresponding to each processed mail route in the preset mail route list. Wherein, the preset time period may include at least one of the following items: the channel success rate of each processing mail route within 1 minute, the channel success rate of each processing mail route within 10 minutes, the channel success rate of each processing mail route within 30 minutes, The channel success rate of the channel, or the channel success rate of each postal channel processed within one hour, etc.

具体的,以各处理邮路对应的成功率信息包括各处理邮路对应的成功率因子,预设时间段的渠道成功率包括每1分钟内的各处理邮路的渠道成功率、每10分钟内的各处理邮路的渠道成功率以及每30分钟内的各处理邮路的渠道成功率为例,各处理邮路对应的成功率因子=((每1分钟内的各处理邮路的渠道成功率/基准成功率)+(每10分钟内的各处理邮路的渠道成功率/基准成功率)+(每30分钟内的各处理邮路的渠道成功率/基准成功率))/3。Specifically, the success rate information corresponding to each processing postal route includes the success rate factor corresponding to each processing postal route, and the channel success rate of the preset time period includes the channel success rate of each processing postal route within 1 minute, the channel success rate of each processing postal route per 10 minutes The channel success rate of each processing post in 30 minutes and the channel success rate of each processing post within 30 minutes are examples, the corresponding success rate factor of each processing post = ((the channel of each processing post within 1 minute Success Rate/Baseline Success Rate)+(Channel Success Rate of Each Processed Mail Channel/Baseline Success Rate)+(Channel Success Rate of Each Processed Mail Line in Every 30 Minutes/Baseline Success Rate))/3 .

同理,各处理邮路的目标异常失败率可以包括至少一个预设时间段的异常失败率,进而,可以根据预设邮路列表中各处理邮路在至少一个预设时间段的异常失败率、以及基准异常失败率,获得预设邮路列表中各处理邮路对应的异常失败率信息。Similarly, the target abnormal failure rate of each processing postal route may include the abnormal failure rate of at least one preset time period, and then, according to the abnormal failure rate of each processing postal route in the preset postal route list in at least one preset time period , and the reference abnormal failure rate to obtain the abnormal failure rate information corresponding to each processing mail route in the preset mail route list.

具体的,以各处理邮路对应的异常失败率信息包括各处理邮路对应的异常失败率因子,预设时间段的异常失败率包括每1分钟内的各处理邮路的异常失败率、每10分钟内的各处理邮路的异常失败率以及每30分钟内的各处理邮路的异常失败率为例,各处理邮路对应的异常失败率因子=((基准异常失败率/每1分钟内的各处理邮路的异常失败率)+(基准异常失败率/每10分钟内的各处理邮路的异常失败率)+(基准异常失败率/每30分钟内的各处理邮路的异常失败率))/3。Specifically, the abnormal failure rate information corresponding to each processing postal route includes the abnormal failure rate factor corresponding to each processing postal route, and the abnormal failure rate of the preset time period includes the abnormal failure rate of each processing postal route within 1 minute, and the abnormal failure rate per processing postal route. The abnormal failure rate of each processing postal route within 10 minutes and the abnormal failure rate of each processing postal route within 30 minutes are examples, and the abnormal failure rate factor corresponding to each processing postal route=((standard abnormal failure rate/every 1 minute Abnormal failure rate of each processing postal route within 10 minutes)+(base abnormal failure rate/abnormal failure rate of each processing postal route within 10 minutes)+(baseline abnormal failure rate/abnormal failure rate of each processing postal route within 30 minutes Failure rate))/3.

同理,各处理邮路的目标响应时间可以包括至少一个预设时间段的响应时间,进而,可以根据预设邮路列表中各处理邮路在至少一个预设时间段的响应时间、以及基准响应时间,获得预设邮路列表中各处理邮路对应的处理耗时信息。Similarly, the target response time of each processing postal route may include the response time of at least one preset time period, and then, according to the response time of each processing postal route in the preset postal route list in at least one preset time period and the benchmark Response time, to obtain the processing time-consuming information corresponding to each processing mail route in the preset mail route list.

具体的,以各处理邮路对应的处理耗时信息包括各处理邮路对应的处理耗时因子,预设时间段的响应时间包括每1分钟内的各处理邮路的响应时间、每10分钟内的各处理邮路的响应时间以及每30分钟内的各处理邮路的响应时间为例,各处理邮路对应的处理耗时因子=((基准响应时间/每1分钟内的各处理邮路的响应时间)+(基准响应时间/每10分钟内的各处理邮路的响应时间)+(基准响应时间/每30分钟内的各处理邮路的响应时间))/3。Specifically, the processing time-consuming information corresponding to each processing postal route includes the processing time-consuming factor corresponding to each processing postal route, and the response time in the preset time period includes the response time of each processing postal route within 1 minute, and the response time of each processing postal route within 10 minutes. As an example, the response time of each processing postal route within 30 minutes and the response time of each processing postal route within 30 minutes, the processing time consumption factor corresponding to each processing postal route=((standard response time/each processing postal route within 1 minute (response time of each postal route) + (response time of standard response time/response time of each postal route within 10 minutes)+(response time of reference/response time of postal route within 30 minutes))/3.

需要说明的是,在上述描述的各处理邮路对应的成功率因子、异常失败率因子以及处理耗时因子的相关内容中,其中的“3”与所选取的预设时间段的数量有关。It should be noted that among the success rate factors, abnormal failure rate factors, and processing time-consuming factors described above corresponding to each processing postal route, "3" is related to the number of selected preset time periods.

在一个实施例中,目标处理信息可以包括目标业务的目标业务类型、目标处理金额、目标已用处理额度、目标证件类型以及目标业务接受方;具体的,如图4所示,提供一种根据目标处理信息,对目标处理邮路的可用状态进行校验的流程示意图,以该方法应用于图1中的服务器104为例进行说明,可以包括以下步骤:In one embodiment, the target processing information may include the target business type of the target business, the target processing amount, the target used processing amount, the target certificate type, and the target business recipient; specifically, as shown in Figure 4, a method based on Target processing information, a schematic flow diagram of verifying the available status of the target processing postal route, using the method applied to the server 104 in Figure 1 as an example for illustration, may include the following steps:

S402,获取目标处理邮路对应的业务处理时间段。S402. Obtain a service processing time period corresponding to the target processing postal route.

其中,目标处理邮路对应的业务处理时间段用于指示目标处理邮路处理业务的时间区间,当业务的处理时间在目标处理邮路对应的业务处理时间段内时,可以保证目标处理邮路处理业务的成功率。Wherein, the business processing time period corresponding to the target processing postal route is used to indicate the time interval for the target processing postal route to process the business. When the processing time of the business is within the business processing time period corresponding to the target processing postal route, the target processing postal route can The success rate of processing business.

S404,在当前处理时间在目标处理邮路对应的处理时间段内时,根据目标业务类型,确定目标处理邮路是否支持目标业务。S404. When the current processing time is within the processing time period corresponding to the target processing postal route, determine whether the target processing postal route supports the target service according to the type of the target service.

其中,在当前处理时间在目标处理邮路对应的处理时间段内时,说明目标业务的处理时间在目标处理邮路的渠道可用时间区间内,从而可以保证目标处理邮路处理业务的成功率,进而确定目标处理邮路是否支持目标业务,以确保目标处理邮路处理目标业务时不会发生异常,从而降低业务处理的失败率。Among them, when the current processing time is within the processing time period corresponding to the target processing postal route, it means that the processing time of the target business is within the channel availability time interval of the target processing postal route, so as to ensure the success rate of the processing business of the target processing postal route, Further, it is determined whether the target processing postal channel supports the target service, so as to ensure that no abnormality occurs when the target processing postal channel processes the target service, thereby reducing the failure rate of service processing.

在一些实施例中,可以获取业务类型与处理邮路的对应关系,进而基于业务类型与处理邮路的对应关系,可以确定目标处理邮路是否支持目标业务;若在基于业务类型与处理邮路的对应关系中,查询到目标处理邮路与目标业务类型具有对应关系,则确定目标处理邮路支持目标业务。In some embodiments, the corresponding relationship between the service type and the processing postal route can be obtained, and then based on the corresponding relationship between the service type and the processing postal route, it can be determined whether the target processing postal route supports the target service; In the corresponding relationship, if the query finds that the target processing postal route has a corresponding relationship with the target service type, then it is determined that the target processing postal route supports the target service.

需要说明的是,在当前处理时间未在目标处理邮路对应的处理时间段内时,则确定目标处理邮路为不可用状态;以及,在当前处理时间在目标处理邮路对应的处理时间段内时,但目标处理邮路不支持目标业务,目标处理邮路也为不可用状态。It should be noted that, when the current processing time is not within the processing time period corresponding to the target processing postal route, it is determined that the target processing postal route is in an unavailable state; and, at the current processing time, it is within the processing time period corresponding to the target processing postal route When it is within, but the target processing postal route does not support the target business, the target processing postal route is also unavailable.

S406,当确定目标处理邮路支持目标业务时,获取目标处理邮路的渠道限额控制条件。S406. When it is determined that the target processing postal route supports the target service, acquire the channel quota control condition of the target processing postal route.

其中,目标处理邮路的渠道限额控制条件用于指示目标处理邮路处理业务时的资源限制条件,资源可以包括金额等;例如,目标处理邮路的渠道限额控制条件可以包括单日处理限额、单月处理额度以及单笔业务处理限额等。Among them, the channel quota control condition of the target processing postal route is used to indicate the resource restriction condition when the target processing postal route handles business, and the resources may include amount, etc.; for example, the channel quota control condition of the target processing postal route may include single-day processing quota, Monthly processing quota and single business processing limit, etc.

S408,当根据目标处理金额以及目标已用处理额度,确定满足渠道限额控制条件时,获取目标处理邮路支持的证件类型。S408, when it is determined according to the target processing amount and the target used processing quota that the channel quota control condition is met, acquire the certificate type supported by the target processing postal route.

其中,目标处理金额指的是处理目标业务时的交易金额,目标已用处理额度指的是触发目标业务的用户的已用交易额度,例如,目标已用处理额度可以包括已用单日额度以及已用单月额度等;在一些实施例中,当目标处理金额与目标已用处理额度的和,满足渠道限额控制条件中对应的额度上限时,则确定满足渠道限额控制条件。Among them, the target processing amount refers to the transaction amount when processing the target business, and the target used processing quota refers to the used transaction quota of the user who triggered the target business. For example, the target used processing quota can include the used daily quota and Used monthly quota, etc.; in some embodiments, when the sum of the target processing amount and the target used processing quota meets the corresponding upper limit in the channel quota control condition, it is determined that the channel quota control condition is met.

需要说明的是,当根据目标处理金额以及目标已用处理额度,确定不满足渠道限额控制条件时,则目标处理邮路为不可用状态。It should be noted that, when it is determined that the channel quota control condition is not met according to the target processing amount and the target used processing quota, the target processing postal route is in an unavailable state.

S410,当目标处理邮路支持的证件类型包括目标证件类型时,获取目标处理邮路支持的业务接受方。S410, when the credential type supported by the postal route of the target processing includes the target credential type, acquire the service recipient supported by the postal route of the target processing.

其中,目标证件类型指的是触发目标业务的用户的证件类型,不同的处理邮路支持不同的证件类型;在一些实施例中,可以基于处理邮路与证件类型的对应关系,来确定目标处理邮路是否支持目标证件类型;若在处理邮路与证件类型的对应关系中,查询到目标处理邮路与目标证件类型具有对应关系,则可以确定目标证件类型符合目标处理邮路的通道要求。Among them, the target certificate type refers to the certificate type of the user who triggers the target service, and different processing mail routes support different certificate types; in some embodiments, the target processing route can be determined based on the corresponding relationship between the processing mail route and the certificate type. Whether the postal route supports the target certificate type; if the corresponding relationship between the target processing postal route and the target certificate type is found in the corresponding relationship between the processing postal route and the target document type, it can be determined that the target certificate type meets the channel requirements of the target processing postal route.

其中,目标处理邮路支持的业务接受方指的是目标处理邮路处理业务时的交易接受方;例如,目标业务为转账业务,当用户基于银行A转账至银行B成功时,银行A对应有目标处理邮路,银行B为目标处理邮路支持的业务接受方。Among them, the business recipient supported by the target processing postal route refers to the transaction recipient when the target processing postal route processing business; The target handles the postal route, and Bank B is the service recipient supported by the target processing postal route.

S412,当目标处理邮路支持的业务接受方包括目标业务接受方时,确定目标处理邮路为可用状态。S412. When the service recipient supported by the target processing postal route includes the target service recipient, determine that the target processing postal route is in an available state.

在一些实施例中,可以基于处理邮路与业务接受方的对应关系,来确定目标处理邮路是否支持目标业务接受方;若在处理邮路与业务接受方的对应关系中,查询到目标处理邮路与目标业务接受方具有对应关系,则可以确定目标处理邮路支持的业务接受方包括目标业务接受方,即目标处理邮路支持的业务接受方包括目标业务接受方,则可以确定目标处理邮路为可用状态,即,目标处理邮路可以用于处理目标业务。In some embodiments, it can be determined whether the target processing postal route supports the target service recipient based on the corresponding relationship between the processing postal route and the service recipient; If there is a corresponding relationship between the postal route and the target service recipient, it can be determined that the service recipients supported by the target processing postal route include the target service recipient, that is, the service recipients supported by the target processing postal route include the target service recipient, then the target processing can be determined The postal route is available, that is, the target processing postal route can be used to process the target service.

综上,在4所示的实施例中,通过结合目标处理信息,递进式地验证目标处理邮路是否可用于处理目标业务,以降低目标处理邮路处理目标业务时的失败率,从而也可以避免在业务处理失败时,因人工介入而导致的运营成本高的问题。To sum up, in the embodiment shown in 4, by combining the target processing information, it is progressively verified whether the target processing postal route can be used to process the target business, so as to reduce the failure rate of the target processing postal route when processing the target business, thereby also It can avoid the problem of high operating costs caused by manual intervention when business processing fails.

在一个实施例中,目标已用处理额度包括已用单日额度,渠道限额控制条件包括单日处理限额,具体的,根据目标处理金额以及目标已用处理额度,确定满足渠道限额控制条件包括:当目标处理金额与已用单日额度的和小于单日处理限额时,确定满足渠道限额控制条件。其中,通过目标业务的目标处理金额、已用额度与对应的限额进行对比的方式,可以保证在基于目标处理邮路对目标处理金额进行交易时,不会发生因目标处理金额超额而发生业务处理失败的情况,降低了业务处理失败率。In one embodiment, the target used processing quota includes a used single-day quota, and the channel quota control condition includes a single-day processing quota. Specifically, according to the target processing amount and the target used processing quota, determining that the channel quota control condition is met includes: When the sum of the target processing amount and the used daily quota is less than the daily processing limit, it is determined that the channel limit control condition is met. Among them, by comparing the target processing amount of the target business, the used amount and the corresponding limit, it can be guaranteed that when the target processing amount is traded based on the target processing postal route, no business processing will occur due to the target processing amount exceeding In case of failure, the failure rate of business processing is reduced.

同理,当目标已用处理额度包括已用单月额度,渠道限额控制条件包括单月处理限额时,根据目标处理金额以及目标已用处理额度,确定满足渠道限额控制条件包括:当目标处理金额与已用单月额度的和小于单月处理限额时,确定满足渠道限额控制条件。Similarly, when the target used processing quota includes the used monthly quota, and the channel limit control conditions include the single-month processing limit, according to the target processing amount and the target used processing quota, the determination to meet the channel limit control conditions includes: When the target processing amount When the sum of the used monthly quota and the monthly processing quota is less than the monthly processing quota, it is determined that the channel quota control condition is met.

结合上述内容,在一个实施例中,以目标业务为支付结算业务,则对应的预设邮路列表中各处理邮路为支付邮路,对应的目标处理信息为目标交易信息,目标交易信息包括目标业务类型、目标交易金额、目标已用交易额度、目标证件类型以及目标业务接受方为例进行示例性说明,如图5所示,提供了一种业务处理方法的流程示意图,以该方法应用于图1中的服务器104为例进行说明,可以包括以下步骤:In combination with the above content, in one embodiment, if the target business is the payment and settlement business, then each processing postal route in the corresponding preset postal route list is the payment postal route, and the corresponding target processing information is the target transaction information, and the target transaction information includes The target business type, target transaction amount, target used transaction amount, target certificate type, and target business recipient are examples for illustration. As shown in Figure 5, a schematic flow diagram of a business processing method is provided, and the application of this method Taking the server 104 in FIG. 1 as an example for illustration, the following steps may be included:

S502,获取目标业务的目标交易信息和目标交易信息对应的预设邮路列表;S502. Obtain the target transaction information of the target business and the preset postal route list corresponding to the target transaction information;

S504,根据目标交易信息和基准交易成本,确定预设邮路列表中各支付邮路对应的交易成本信息。S504. Determine the transaction cost information corresponding to each payment postal route in the preset postal route list according to the target transaction information and the benchmark transaction cost.

S506,根据预设邮路列表中各支付邮路在多个预设时间段的渠道成功率、以及基准成功率,获得预设邮路列表中各支付邮路对应的成功率信息。S506. Obtain success rate information corresponding to each payment postal route in the preset postal route list according to the channel success rate and the reference success rate of each payment postal route in the preset postal route list in multiple preset time periods.

S508,根据预设邮路列表中各支付邮路在多个预设时间段的异常失败率和基准异常失败率,获得预设邮路列表中各支付邮路对应的异常失败率信息。S508. Obtain abnormal failure rate information corresponding to each payment postal route in the preset postal route list according to the abnormal failure rate and the reference abnormal failure rate of each payment postal route in the preset postal route list in multiple preset time periods.

S510,根据预设邮路列表中各支付邮路在多个预设时间段的响应时间和基准响应时间,获得预设邮路列表中各支付邮路对应的处理耗时信息。S510. According to the response time and the reference response time of each payment postal route in the preset postal route list in multiple preset time periods, obtain processing time-consuming information corresponding to each payment postal route in the preset postal route list.

S512,根据预设邮路列表中各支付邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定预设邮路列表中各支付邮路的优先级。S512. According to the processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each payment postal route in the preset postal route list, determine the priority of each payment postal route in the preset postal route list.

S514,基于预设邮路列表中各支付邮路的优先级,确定预设邮路列表中优先级最高的目标支付邮路。S514. Based on the priority of each payment postal route in the preset postal route list, determine the target payment postal route with the highest priority in the preset postal route list.

S516,确定当前交易时间是否在目标支付邮路对应的交易时间段内。S516. Determine whether the current transaction time is within the transaction time period corresponding to the target payment postal route.

其中,在确定当前交易时间在目标支付邮路对应的交易时间段内时,执行S518;在确定当前交易时间不在目标支付邮路对应的交易时间段内时,执行S528。Wherein, when it is determined that the current transaction time is within the transaction time period corresponding to the target payment postal route, execute S518; when it is determined that the current transaction time is not within the transaction time period corresponding to the target payment postal route, perform S528.

S518,根据目标业务类型,确定目标支付邮路是否支持目标业务。S518. Determine whether the target payment postal channel supports the target service according to the target service type.

其中,当根据目标业务类型确定目标支付邮路支持目标业务时,执行S520;当根据目标业务类型确定目标支付邮路不支持目标业务时,执行S528。Wherein, when it is determined according to the target service type that the target payment postal channel supports the target service, perform S520; when it is determined according to the target service type that the target payment postal channel does not support the target service, perform S528.

S520,根据目标交易金额以及目标已用交易额度,确定是否满足渠道限额控制条件。S520. Determine whether the channel limit control condition is met according to the target transaction amount and the target used transaction quota.

其中,当根据目标交易金额以及目标已用交易额度,确定满足渠道限额控制条件时,执行S522;当根据目标交易金额以及目标已用交易额度,确定不满足渠道限额控制条件时,执行S528。Wherein, when it is determined according to the target transaction amount and the target used transaction limit that the channel limit control condition is satisfied, execute S522; when it is determined according to the target transaction amount and the target used transaction limit that the channel limit control condition is not satisfied, execute S528.

S522,确定目标支付邮路支持的证件类型是否包括目标证件类型。S522. Determine whether the certificate types supported by the target payment mail route include the target certificate type.

其中,当确定目标支付邮路支持的证件类型包括目标证件类型时,执行S524;当确定目标支付邮路支持的证件类型不包括目标证件类型时,执行S528。Wherein, when it is determined that the certificate type supported by the target payment mail route includes the target certificate type, execute S524; when it is determined that the certificate type supported by the target payment mail route does not include the target certificate type, execute S528.

S524,确定目标支付邮路支持的业务接受方是否包括目标业务接受方。S524. Determine whether the service recipient supported by the target payment postal channel includes the target service recipient.

其中,当确定目标支付邮路支持的业务接受方包括目标业务接受方时,执行S526;当确定目标支付邮路支持的业务接受方不包括目标业务接受方时,执行S528。Wherein, when it is determined that the service recipient supported by the target payment mail channel includes the target service recipient, execute S526; when it is determined that the service recipient supported by the target payment mail route does not include the target service recipient, execute S528.

S526,确定目标支付邮路为可用状态,通过目标支付邮路对目标业务进行处理。S526. Determine that the target payment postal route is available, and process the target business through the target payment postal route.

S528,从预设邮路列表中选择下一优先级的支付邮路作为目标支付邮路,并执行S516。S528. Select the payment postal route with the next priority from the preset postal route list as the target payment postal route, and execute S516.

其中,S502-S528的具体内容,可以参考前述内容适应描述,在此不再赘述。Wherein, for the specific content of S502-S528, reference may be made to the foregoing content to adapt to the description, and details are not repeated here.

应该理解的是,虽然如上所述的各实施例所涉及的流程图中的各个步骤按照箭头的指示依次显示,但是这些步骤并不是必然按照箭头指示的顺序依次执行。除非本文中有明确的说明,这些步骤的执行并没有严格的顺序限制,这些步骤可以以其它的顺序执行。而且,如上所述的各实施例所涉及的流程图中的至少一部分步骤可以包括多个步骤或者多个阶段,这些步骤或者阶段并不必然是在同一时刻执行完成,而是可以在不同的时刻执行,这些步骤或者阶段的执行顺序也不必然是依次进行,而是可以与其它步骤或者其它步骤中的步骤或者阶段的至少一部分轮流或者交替地执行。It should be understood that although the steps in the flow charts involved in the above embodiments are shown sequentially according to the arrows, these steps are not necessarily executed sequentially in the order indicated by the arrows. Unless otherwise specified herein, there is no strict order restriction on the execution of these steps, and these steps can be executed in other orders. Moreover, at least some of the steps in the flow charts involved in the above-mentioned embodiments may include multiple steps or stages, and these steps or stages are not necessarily executed at the same time, but may be performed at different times For execution, the execution order of these steps or stages is not necessarily performed sequentially, but may be executed in turn or alternately with other steps or at least a part of steps or stages in other steps.

基于同样的发明构思,本申请实施例还提供了一种用于实现上述所涉及的业务处理方法的业务处理装置。该装置所提供的解决问题的实现方案与上述方法中所记载的实现方案相似,故下面所提供的一个或多个业务处理装置实施例中的具体限定可以参见上文中对于业务处理方法的限定,在此不再赘述。Based on the same inventive concept, an embodiment of the present application further provides a service processing device for implementing the above-mentioned service processing method. The solution to the problem provided by the device is similar to the implementation described in the above method, so the specific limitations in one or more embodiments of the business processing device provided below can refer to the above definition of the business processing method, I won't repeat them here.

在一个实施例中,如图6所示,提供了一种业务处理装置,包括:获取模块602、邮路处理模块604、邮路校验模块606和业务处理模块608,其中:In one embodiment, as shown in FIG. 6 , a service processing device is provided, including: an acquisition module 602, a postal route processing module 604, a postal route verification module 606, and a service processing module 608, wherein:

获取模块602,用于获取目标业务的目标处理信息和目标处理信息对应的预设邮路列表;邮路处理模块604,用于根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路;邮路校验模块606,用于根据目标处理信息,对目标处理邮路的可用状态进行校验;业务处理模块608,用于当确定目标处理邮路为可用状态时,通过目标处理邮路对目标业务进行处理。The obtaining module 602 is used to obtain the target processing information of the target business and the preset postal route list corresponding to the target processing information; the postal route processing module 604 is used to obtain each item in the preset postal route list corresponding to the target processing information and the current processing time. Process the processing state information of the postal route, and determine the target processing postal route with the highest priority in the preset postal route list; the postal route verification module 606 is used to verify the available status of the target processing postal route according to the target processing information; The service processing module 608 is configured to process the target service through the target processing postal route when it is determined that the target processing postal route is available.

在其中一个实施例中,处理状态信息包括各处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间;邮路处理模块,还用于:根据目标处理信息和预设邮路列表中各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息;根据预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息;根据预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得预设邮路列表中各处理邮路对应的异常失败率信息;根据预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得预设邮路列表中各处理邮路对应的处理耗时信息;根据预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定预设邮路列表中各处理邮路的优先级;基于预设邮路列表中各处理邮路的优先级,确定预设邮路列表中优先级最高的目标处理邮路。In one of the embodiments, the processing status information includes the target channel success rate, target abnormal failure rate and target response time of each processing postal route; the postal route processing module is also used for: according to the target processing information and the preset postal route list The benchmark processing cost of each processing postal route determines the processing cost information corresponding to each processing postal route in the preset postal route list; according to the target channel success rate and benchmark success rate of each processing postal route in the preset postal route list, the preset The success rate information corresponding to each processing postal route in the postal route list; according to the target abnormal failure rate and the benchmark abnormal failure rate of each processing postal route in the preset postal route list, obtain the abnormality corresponding to each processing postal route in the preset postal route list Failure rate information; according to the target response time and reference response time of each processing postal route in the preset postal route list, the processing time-consuming information corresponding to each processing postal route in the preset postal route list is obtained; according to each processing postal route in the preset postal route list The processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to the processing postal route determine the priority of each processing postal route in the preset postal route list; Priority, to determine the target processing mail route with the highest priority in the preset mail route list.

在其中一个实施例中,邮路验证模块,还用于:当确定目标处理邮路为不可用状态时,从预设邮路列表中选择下一优先级的处理邮路作为目标处理邮路,并执行根据目标处理信息,对目标处理邮路的可用状态进行校验的步骤,直至确定目标处理邮路为可用状态。In one of the embodiments, the postal route verification module is also used for: when it is determined that the target processing postal route is unavailable, select the processing postal route of the next priority from the preset postal route list as the target processing postal route, And execute the step of verifying the available state of the target processing postal route according to the target processing information until it is determined that the target processing postal route is in the available state.

在其中一个实施例中,各处理邮路的目标渠道成功率包括至少一个预设时间段的渠道成功率;邮路处理模块,还用于:根据预设邮路列表中各处理邮路在至少一个预设时间段的渠道成功率、以及基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息。In one of the embodiments, the target channel success rate of each processing postal route includes the channel success rate of at least one preset time period; the postal route processing module is also used for: according to each processing postal route in the preset postal route list The channel success rate and the benchmark success rate for a preset time period are used to obtain the success rate information corresponding to each processing mail route in the preset mail route list.

在其中一个实施例中,目标处理信息包括目标业务的目标业务类型、目标处理金额、目标已用处理额度、目标证件类型以及目标业务接受方;邮路验证模块,还用于:获取目标处理邮路对应的业务处理时间段;在当前处理时间在目标处理邮路对应的业务处理时间段内时,根据目标业务类型,确定目标处理邮路是否支持目标业务;当确定目标处理邮路支持目标业务时,获取目标处理邮路的渠道限额控制条件;当根据目标处理金额以及目标已用处理额度,确定满足渠道限额控制条件时,获取目标处理邮路支持的证件类型;当目标处理邮路支持的证件类型包括目标证件类型时,获取目标处理邮路支持的业务接受方;当目标处理邮路支持的业务接受方包括目标业务接受方时,确定目标处理邮路为可用状态。In one of the embodiments, the target processing information includes the target business type of the target business, the target processing amount, the target used processing quota, the target certificate type, and the target business recipient; the mail route verification module is also used to: obtain the target processing mail The business processing time period corresponding to the route; when the current processing time is within the business processing time period corresponding to the target processing route, determine whether the target processing route supports the target business according to the target business type; when it is determined that the target processing route supports the target business When the channel quota control condition of the target processing postal route is obtained; when the channel quota control condition is satisfied according to the target processing amount and the target used processing quota, the certificate type supported by the target processing postal route is obtained; when the target processing postal route supports When the credential type includes the target credential type, obtain the business recipients supported by the target processing postal route; when the service recipients supported by the target processing postal route include the target business recipient, determine that the target processing postal route is available.

在其中一个实施例中,目标已用处理额度包括已用单日额度,渠道限额控制条件包括单日处理限额;邮路验证模块,还用于:当目标处理金额与已用单日额度的和小于单日处理限额时,确定满足渠道限额控制条件。In one of the embodiments, the used processing quota of the target includes the daily quota used, and the channel quota control condition includes the daily processing quota; the mail verification module is also used for: When it is less than the daily processing limit, it is determined that the channel limit control condition is met.

上述业务处理装置中的各个模块可全部或部分通过软件、硬件及其组合来实现。上述各模块可以硬件形式内嵌于或独立于计算机设备中的处理器中,也可以以软件形式存储于计算机设备中的存储器中,以便于处理器调用执行以上各个模块对应的操作。Each module in the above-mentioned business processing device can be fully or partially realized by software, hardware and a combination thereof. The above-mentioned modules can be embedded in or independent of the processor in the computer device in the form of hardware, and can also be stored in the memory of the computer device in the form of software, so that the processor can invoke and execute the corresponding operations of the above-mentioned modules.

在一个实施例中,提供了一种计算机设备,该计算机设备可以是服务器,其内部结构图可以如图7所示。该计算机设备包括通过系统总线连接的处理器、存储器和网络接口。其中,该计算机设备的处理器用于提供计算和控制能力。该计算机设备的存储器包括非易失性存储介质和内存储器。该非易失性存储介质存储有操作系统、计算机程序和数据库。该内存储器为非易失性存储介质中的操作系统和计算机程序的运行提供环境。该计算机设备的数据库用于存储基准成功率、基准响应时间、基准异常失败率以及基准处理成本等。该计算机设备的网络接口用于与外部的终端通过网络连接通信。该计算机程序被处理器执行时以实现一种业务处理方法。In one embodiment, a computer device is provided. The computer device may be a server, and its internal structure may be as shown in FIG. 7 . The computer device includes a processor, memory and a network interface connected by a system bus. Wherein, the processor of the computer device is used to provide calculation and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, computer programs and databases. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage medium. The database of the computer device is used to store a benchmark success rate, a benchmark response time, a benchmark exception failure rate, and a benchmark processing cost. The network interface of the computer device is used to communicate with an external terminal via a network connection. When the computer program is executed by the processor, a business processing method is realized.

本领域技术人员可以理解,图7中示出的结构,仅仅是与本申请方案相关的部分结构的框图,并不构成对本申请方案所应用于其上的计算机设备的限定,具体的计算机设备可以包括比图中所示更多或更少的部件,或者组合某些部件,或者具有不同的部件布置。Those skilled in the art can understand that the structure shown in Figure 7 is only a block diagram of a part of the structure related to the solution of this application, and does not constitute a limitation to the computer equipment on which the solution of this application is applied. The specific computer equipment can be More or fewer components than shown in the figures may be included, or some components may be combined, or have a different arrangement of components.

在一个实施例中,提供了一种计算机设备,包括存储器和处理器,存储器中存储有计算机程序,该处理器执行计算机程序时实现以下步骤:获取目标业务的目标处理信息和目标处理信息对应的预设邮路列表;根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路;根据目标处理信息,对目标处理邮路的可用状态进行校验;当确定目标处理邮路为可用状态时,通过目标处理邮路对目标业务进行处理。In one embodiment, a computer device is provided, which includes a memory and a processor. A computer program is stored in the memory. When the processor executes the computer program, the following steps are implemented: acquiring the target processing information of the target business and the information corresponding to the target processing information Preset postal route list; determine the target processing postal route with the highest priority in the preset postal route list according to the target processing information and the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time; according to the target processing information, to verify the available status of the target processing postal route; when it is determined that the target processing postal route is available, the target business is processed through the target processing postal route.

在其中一个实施例中,处理状态信息包括各处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间;处理器执行计算机程序时还实现以下步骤:根据目标处理信息和预设邮路列表中各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息;根据预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息;根据预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得预设邮路列表中各处理邮路对应的异常失败率信息;根据预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得预设邮路列表中各处理邮路对应的处理耗时信息;根据预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定预设邮路列表中各处理邮路的优先级;基于预设邮路列表中各处理邮路的优先级,确定预设邮路列表中优先级最高的目标处理邮路;目标处理邮路为预设邮路列表中优先级最高的处理邮路。In one of the embodiments, the processing state information includes the target channel success rate, target abnormal failure rate and target response time of each processing postal route; when the processor executes the computer program, the following steps are also implemented: according to the target processing information and preset postal routes According to the benchmark processing cost of each processing postal route in the list, determine the corresponding processing cost information of each processing postal route in the preset postal route list; according to the target channel success rate and benchmark success rate of each processing postal route list in the preset postal route list, obtain The success rate information corresponding to each processing postal route in the preset postal route list; according to the target abnormal failure rate and the benchmark abnormal failure rate of each processing postal route list in the preset postal route list, the corresponding According to the target response time and reference response time of each processing postal route in the preset postal route list, the processing time-consuming information corresponding to each processing postal route in the preset postal route list is obtained; according to the preset postal route list The processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each processing postal route in the list determine the priority of each processing postal route in the preset postal route list; The priority of the route is to determine the target processing route with the highest priority in the preset route list; the target processing route is the highest priority processing route in the preset route list.

在其中一个实施例中,处理器执行计算机程序时还实现以下步骤:当确定目标处理邮路为不可用状态时,从预设邮路列表中选择下一优先级的处理邮路作为目标处理邮路,并执行根据目标处理信息,对目标处理邮路的可用状态进行校验的步骤,直至确定目标处理邮路为可用状态。In one of the embodiments, when the processor executes the computer program, it also implements the following steps: when it is determined that the target processing postal route is unavailable, select a processing postal route with the next priority from the preset postal route list as the target processing postal route and perform the step of verifying the available status of the target processing postal route according to the target processing information until it is determined that the target processing postal route is in an available state.

在其中一个实施例中,各处理邮路的目标渠道成功率包括至少一个预设时间段的渠道成功率;处理器执行计算机程序时还实现以下步骤:根据预设邮路列表中各处理邮路在至少一个预设时间段的渠道成功率、以及基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息。In one of the embodiments, the target channel success rate of each processing postal route includes the channel success rate of at least one preset time period; when the processor executes the computer program, the following steps are also implemented: according to each processing postal route in the preset postal route list The channel success rate and the reference success rate in at least one preset time period are obtained to obtain the success rate information corresponding to each processed mail route in the preset mail route list.

在其中一个实施例中,目标处理信息包括目标业务的目标业务类型、目标处理金额、目标已用处理额度、目标证件类型以及目标业务接受方;处理器执行计算机程序时还实现以下步骤:获取目标处理邮路对应的业务处理时间段;在当前处理时间在目标处理邮路对应的业务处理时间段内时,根据目标业务类型,确定目标处理邮路是否支持目标业务;当确定目标处理邮路支持目标业务时,获取目标处理邮路的渠道限额控制条件;当根据目标处理金额以及目标已用处理额度,确定满足渠道限额控制条件时,获取目标处理邮路支持的证件类型;当目标处理邮路支持的证件类型包括目标证件类型时,获取目标处理邮路支持的业务接受方;当目标处理邮路支持的业务接受方包括目标业务接受方时,确定目标处理邮路为可用状态。In one of the embodiments, the target processing information includes the target business type of the target business, the target processing amount, the target used processing quota, the target certificate type, and the target business recipient; when the processor executes the computer program, the following steps are also implemented: obtaining the target The business processing time period corresponding to the processing postal route; when the current processing time is within the business processing time period corresponding to the target processing postal route, determine whether the target processing postal route supports the target business according to the target business type; when it is determined that the target processing postal route supports For the target business, obtain the channel quota control conditions of the target processing postal route; when it is determined that the channel quota control condition is satisfied according to the target processing amount and the target used processing quota, obtain the certificate type supported by the target processing postal route; when the target processing postal route When the supported credential type includes the target credential type, obtain the business recipients supported by the target processing postal route; when the business recipients supported by the target processing postal route include the target business recipient, determine that the target processing postal route is available.

在其中一个实施例中,目标已用处理额度包括已用单日额度,渠道限额控制条件包括单日处理限额;处理器执行计算机程序时还实现以下步骤:当目标处理金额与已用单日额度的和小于单日处理限额时,确定满足渠道限额控制条件。In one of the embodiments, the target used processing quota includes a used daily quota, and the channel limit control condition includes a single-day processing quota; when the processor executes the computer program, the following steps are also implemented: when the target processing amount and the used single-day quota When the sum of is less than the daily processing limit, it is determined that the channel limit control condition is met.

在一个实施例中,提供了一种计算机可读存储介质,其上存储有计算机程序,计算机程序被处理器执行时实现以下步骤:获取目标业务的目标处理信息和目标处理信息对应的预设邮路列表;根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路;根据目标处理信息,对目标处理邮路的可用状态进行校验;当确定目标处理邮路为可用状态时,通过目标处理邮路对目标业务进行处理。In one embodiment, a computer-readable storage medium is provided, on which a computer program is stored. When the computer program is executed by a processor, the following steps are implemented: acquiring target processing information of a target service and a preset email address corresponding to the target processing information route list; according to the target processing information and the processing state information of each processing route in the preset route list corresponding to the current processing time, determine the target processing route with the highest priority in the preset route list; according to the target processing information, The available status of the target processing postal route is verified; when it is determined that the target processing postal route is available, the target service is processed through the target processing postal route.

在其中一个实施例中,处理状态信息包括各处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间;计算机程序被处理器执行时还实现以下步骤:根据目标处理信息和预设邮路列表中各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息;根据预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息;根据预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得预设邮路列表中各处理邮路对应的异常失败率信息;根据预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得预设邮路列表中各处理邮路对应的处理耗时信息;根据预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定预设邮路列表中各处理邮路的优先级;基于预设邮路列表中各处理邮路的优先级,确定预设邮路列表中优先级最高的目标处理邮路;目标处理邮路为预设邮路列表中优先级最高的处理邮路。In one of the embodiments, the processing status information includes the target channel success rate, target exception failure rate and target response time of each processing postal route; when the computer program is executed by the processor, the following steps are also implemented: according to the target processing information and the preset postal route According to the benchmark processing cost of each processing postal route in the route list, determine the corresponding processing cost information of each processing postal route in the preset postal route list; according to the target channel success rate and benchmark success rate of each processing postal route in the preset postal route list, Obtain the success rate information corresponding to each processing postal route in the preset postal route list; according to the target abnormal failure rate and benchmark abnormal failure rate of each processing postal route list in the preset postal route list, obtain the corresponding processing postal route information in the preset postal route list Corresponding abnormal failure rate information; according to the target response time and reference response time of each processing postal route in the preset postal route list, obtain the processing time-consuming information corresponding to each processing postal route in the preset postal route list; according to the preset postal route list The processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each processing postal route in the list determine the priority of each processing postal route in the preset postal route list; The priority of the postal route is to determine the target processing postal route with the highest priority in the preset postal route list; the target processing postal route is the highest priority processing postal route in the preset postal route list.

在其中一个实施例中,计算机程序被处理器执行时还实现以下步骤:当确定目标处理邮路为不可用状态时,从预设邮路列表中选择下一优先级的处理邮路作为目标处理邮路,并执行根据目标处理信息,对目标处理邮路的可用状态进行校验的步骤,直至确定目标处理邮路为可用状态。In one of the embodiments, when the computer program is executed by the processor, the following steps are also implemented: when it is determined that the target processing postal route is unavailable, select a processing postal route with the next priority from the preset postal route list as the target processing postal route postal route, and perform the step of verifying the available state of the target processing postal route according to the target processing information until it is determined that the target processing postal route is in an available state.

在其中一个实施例中,各处理邮路的目标渠道成功率包括至少一个预设时间段的渠道成功率;计算机程序被处理器执行时还实现以下步骤:根据预设邮路列表中各处理邮路在至少一个预设时间段的渠道成功率、以及基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息。In one of the embodiments, the target channel success rate of each processing mail route includes the channel success rate of at least one preset time period; when the computer program is executed by the processor, the following steps are also implemented: according to each processing mail route in the preset mail route list The channel success rate and the reference success rate of the route in at least one preset period of time are obtained to obtain the success rate information corresponding to each processed mail route in the preset mail route list.

在其中一个实施例中,目标处理信息包括目标业务的目标业务类型、目标处理金额、目标已用处理额度、目标证件类型以及目标业务接受方;计算机程序被处理器执行时还实现以下步骤:获取目标处理邮路对应的业务处理时间段;在当前处理时间在目标处理邮路对应的业务处理时间段内时,根据目标业务类型,确定目标处理邮路是否支持目标业务;当确定目标处理邮路支持目标业务时,获取目标处理邮路的渠道限额控制条件;当根据目标处理金额以及目标已用处理额度,确定满足渠道限额控制条件时,获取目标处理邮路支持的证件类型;当目标处理邮路支持的证件类型包括目标证件类型时,获取目标处理邮路支持的业务接受方;当目标处理邮路支持的业务接受方包括目标业务接受方时,确定目标处理邮路为可用状态。In one of the embodiments, the target processing information includes the target business type of the target business, the target processing amount, the target used processing quota, the target certificate type, and the target business recipient; when the computer program is executed by the processor, the following steps are also implemented: obtaining The business processing time period corresponding to the target processing postal route; when the current processing time is within the business processing time period corresponding to the target processing postal route, determine whether the target processing postal route supports the target business according to the target business type; when determining the target processing postal route When supporting the target business, obtain the channel quota control conditions of the target processing postal route; when it is determined that the channel quota control condition is met according to the target processing amount and the target used processing quota, obtain the certificate type supported by the target processing postal route; when the target processing postal route When the credential type supported by the target credential type includes the target credential type, obtain the business recipients supported by the target processing postal route; when the business recipients supported by the target processing postal route include the target business recipient, determine that the target processing postal route is available.

在其中一个实施例中,目标已用处理额度包括已用单日额度,渠道限额控制条件包括单日处理限额;计算机程序被处理器执行时还实现以下步骤:当目标处理金额与已用单日额度的和小于单日处理限额时,确定满足渠道限额控制条件。In one of the embodiments, the target used processing quota includes a used single-day quota, and the channel limit control condition includes a single-day processing quota; when the computer program is executed by the processor, the following steps are also implemented: when the target processing amount and the used single-day When the sum of the quotas is less than the daily processing limit, it is determined that the channel limit control condition is met.

在一个实施例中,提供了一种计算机程序产品,包括计算机程序,该计算机程序被处理器执行时实现以下步骤:获取目标业务的目标处理信息和目标处理信息对应的预设邮路列表;根据目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定预设邮路列表中优先级最高的目标处理邮路;根据目标处理信息,对目标处理邮路的可用状态进行校验;当确定目标处理邮路为可用状态时,通过目标处理邮路对目标业务进行处理。In one embodiment, a computer program product is provided, including a computer program. When the computer program is executed by a processor, the following steps are implemented: obtaining the target processing information of the target business and the preset mailing list corresponding to the target processing information; The target processing information and the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time determine the target processing postal route with the highest priority in the preset postal route list; according to the target processing information, process the target processing postal route Check the available status of the target processing postal route; when it is determined that the target processing postal route is in the available state, process the target business through the target processing postal route.

在其中一个实施例中,处理状态信息包括各处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间;计算机程序被处理器执行时还实现以下步骤:根据目标处理信息和预设邮路列表中各处理邮路的基准处理成本,确定预设邮路列表中各处理邮路对应的处理成本信息;根据预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息;根据预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得预设邮路列表中各处理邮路对应的异常失败率信息;根据预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得预设邮路列表中各处理邮路对应的处理耗时信息;根据预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定预设邮路列表中各处理邮路的优先级;基于预设邮路列表中各处理邮路的优先级,确定预设邮路列表中优先级最高的目标处理邮路;目标处理邮路为预设邮路列表中优先级最高的处理邮路。In one of the embodiments, the processing status information includes the target channel success rate, target exception failure rate and target response time of each processing postal route; when the computer program is executed by the processor, the following steps are also implemented: according to the target processing information and the preset postal route According to the benchmark processing cost of each processing postal route in the route list, determine the corresponding processing cost information of each processing postal route in the preset postal route list; according to the target channel success rate and benchmark success rate of each processing postal route in the preset postal route list, Obtain the success rate information corresponding to each processing postal route in the preset postal route list; according to the target abnormal failure rate and benchmark abnormal failure rate of each processing postal route list in the preset postal route list, obtain the corresponding processing postal route information in the preset postal route list Corresponding abnormal failure rate information; according to the target response time and reference response time of each processing postal route in the preset postal route list, obtain the processing time-consuming information corresponding to each processing postal route in the preset postal route list; according to the preset postal route list The processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each processing postal route in the list determine the priority of each processing postal route in the preset postal route list; The priority of the postal route is to determine the target processing postal route with the highest priority in the preset postal route list; the target processing postal route is the highest priority processing postal route in the preset postal route list.

在其中一个实施例中,计算机程序被处理器执行时还实现以下步骤:当确定目标处理邮路为不可用状态时,从预设邮路列表中选择下一优先级的处理邮路作为目标处理邮路,并执行根据目标处理信息,对目标处理邮路的可用状态进行校验的步骤,直至确定目标处理邮路为可用状态。In one of the embodiments, when the computer program is executed by the processor, the following steps are also implemented: when it is determined that the target processing postal route is unavailable, select a processing postal route with the next priority from the preset postal route list as the target processing postal route postal route, and perform the step of verifying the available state of the target processing postal route according to the target processing information until it is determined that the target processing postal route is in an available state.

在其中一个实施例中,各处理邮路的目标渠道成功率包括至少一个预设时间段的渠道成功率;计算机程序被处理器执行时还实现以下步骤:根据预设邮路列表中各处理邮路在至少一个预设时间段的渠道成功率、以及基准成功率,获得预设邮路列表中各处理邮路对应的成功率信息。In one of the embodiments, the target channel success rate of each processing mail route includes the channel success rate of at least one preset time period; when the computer program is executed by the processor, the following steps are also implemented: according to each processing mail route in the preset mail route list The channel success rate and the reference success rate of the route in at least one preset period of time are obtained to obtain the success rate information corresponding to each processed mail route in the preset mail route list.

在其中一个实施例中,目标处理信息包括目标业务的目标业务类型、目标处理金额、目标已用处理额度、目标证件类型以及目标业务接受方;计算机程序被处理器执行时还实现以下步骤:获取目标处理邮路对应的业务处理时间段;在当前处理时间在目标处理邮路对应的业务处理时间段内时,根据目标业务类型,确定目标处理邮路是否支持目标业务;当确定目标处理邮路支持目标业务时,获取目标处理邮路的渠道限额控制条件;当根据目标处理金额以及目标已用处理额度,确定满足渠道限额控制条件时,获取目标处理邮路支持的证件类型;当目标处理邮路支持的证件类型包括目标证件类型时,获取目标处理邮路支持的业务接受方;当目标处理邮路支持的业务接受方包括目标业务接受方时,确定目标处理邮路为可用状态。In one of the embodiments, the target processing information includes the target business type of the target business, the target processing amount, the target used processing quota, the target certificate type, and the target business recipient; when the computer program is executed by the processor, the following steps are also implemented: obtaining The business processing time period corresponding to the target processing postal route; when the current processing time is within the business processing time period corresponding to the target processing postal route, determine whether the target processing postal route supports the target business according to the target business type; when determining the target processing postal route When supporting the target business, obtain the channel quota control conditions of the target processing postal route; when it is determined that the channel quota control condition is met according to the target processing amount and the target used processing quota, obtain the certificate type supported by the target processing postal route; when the target processing postal route When the credential type supported by the target credential type includes the target credential type, obtain the business recipients supported by the target processing postal route; when the business recipients supported by the target processing postal route include the target business recipient, determine that the target processing postal route is available.

在其中一个实施例中,目标已用处理额度包括已用单日额度,渠道限额控制条件包括单日处理限额;计算机程序被处理器执行时还实现以下步骤:当目标处理金额与已用单日额度的和小于单日处理限额时,确定满足渠道限额控制条件。In one of the embodiments, the target used processing quota includes a used single-day quota, and the channel limit control condition includes a single-day processing quota; when the computer program is executed by the processor, the following steps are also implemented: when the target processing amount and the used single-day When the sum of the quotas is less than the daily processing limit, it is determined that the channel limit control condition is met.

需要说明的是,本申请所涉及的用户信息(包括但不限于用户设备信息、用户个人信息等)和数据(包括但不限于用于分析的数据、存储的数据、展示的数据等),均为经用户授权或者经过各方充分授权的信息和数据。It should be noted that the user information (including but not limited to user equipment information, user personal information, etc.) and data (including but not limited to data used for analysis, stored data, displayed data, etc.) involved in this application are all Information and data authorized by the user or fully authorized by all parties.

本领域普通技术人员可以理解实现上述实施例方法中的全部或部分流程,是可以通过计算机程序来指令相关的硬件来完成,所述的计算机程序可存储于一非易失性计算机可读取存储介质中,该计算机程序在执行时,可包括如上述各方法的实施例的流程。其中,本申请所提供的各实施例中所使用的对存储器、数据库或其它介质的任何引用,均可包括非易失性和易失性存储器中的至少一种。非易失性存储器可包括只读存储器(Read-OnlyMemory,ROM)、磁带、软盘、闪存、光存储器、高密度嵌入式非易失性存储器、阻变存储器(ReRAM)、磁变存储器(Magnetoresistive Random Access Memory,MRAM)、铁电存储器(Ferroelectric Random Access Memory,FRAM)、相变存储器(Phase Change Memory,PCM)、石墨烯存储器等。易失性存储器可包括随机存取存储器(Random Access Memory,RAM)或外部高速缓冲存储器等。作为说明而非局限,RAM可以是多种形式,比如静态随机存取存储器(Static Random Access Memory,SRAM)或动态随机存取存储器(Dynamic RandomAccess Memory,DRAM)等。本申请所提供的各实施例中所涉及的数据库可包括关系型数据库和非关系型数据库中至少一种。非关系型数据库可包括基于区块链的分布式数据库等,不限于此。本申请所提供的各实施例中所涉及的处理器可为通用处理器、中央处理器、图形处理器、数字信号处理器、可编程逻辑器、基于量子计算的数据处理逻辑器等,不限于此。Those of ordinary skill in the art can understand that all or part of the processes in the methods of the above-mentioned embodiments can be completed by instructing related hardware through computer programs, and the computer programs can be stored in a non-volatile computer-readable memory In the medium, when the computer program is executed, it may include the processes of the embodiments of the above-mentioned methods. Wherein, any reference to storage, database or other media used in the various embodiments provided in the present application may include at least one of non-volatile and volatile storage. Non-volatile memory can include read-only memory (Read-Only Memory, ROM), magnetic tape, floppy disk, flash memory, optical memory, high-density embedded non-volatile memory, resistive variable memory (ReRAM), magnetic variable memory (Magnetoresistive Random Access Memory, MRAM), Ferroelectric Random Access Memory (FRAM), Phase Change Memory (Phase Change Memory, PCM), graphene memory, etc. The volatile memory may include random access memory (Random Access Memory, RAM) or external cache memory. As an illustration and not a limitation, RAM can be in various forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (Dynamic Random Access Memory, DRAM). The databases involved in the various embodiments provided in this application may include at least one of a relational database and a non-relational database. The non-relational database may include a blockchain-based distributed database, etc., but is not limited thereto. The processors involved in the various embodiments provided by this application can be general-purpose processors, central processing units, graphics processors, digital signal processors, programmable logic devices, data processing logic devices based on quantum computing, etc., and are not limited to this.

以上实施例的各技术特征可以进行任意的组合,为使描述简洁,未对上述实施例中的各个技术特征所有可能的组合都进行描述,然而,只要这些技术特征的组合不存在矛盾,都应当认为是本说明书记载的范围。The technical features of the above embodiments can be combined arbitrarily. To make the description concise, all possible combinations of the technical features in the above embodiments are not described. However, as long as there is no contradiction in the combination of these technical features, they should be It is considered to be within the range described in this specification.

以上所述实施例仅表达了本申请的几种实施方式,其描述较为具体和详细,但并不能因此而理解为对本申请专利范围的限制。应当指出的是,对于本领域的普通技术人员来说,在不脱离本申请构思的前提下,还可以做出若干变形和改进,这些都属于本申请的保护范围。因此,本申请的保护范围应以所附权利要求为准。The above-mentioned embodiments only express several implementation modes of the present application, and the description thereof is relatively specific and detailed, but should not be construed as limiting the patent scope of the present application. It should be noted that those skilled in the art can make several modifications and improvements without departing from the concept of the present application, and these all belong to the protection scope of the present application. Therefore, the protection scope of the present application should be determined by the appended claims.

Claims (10)

1.一种业务处理方法,其特征在于,所述方法包括:1. A business processing method, characterized in that the method comprises: 获取目标业务的目标处理信息和所述目标处理信息对应的预设邮路列表;Obtaining the target processing information of the target business and the preset postal route list corresponding to the target processing information; 根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路;According to the target processing information and the processing status information of each processing postal route in the preset postal route list corresponding to the current processing time, determine the target processing postal route with the highest priority in the preset postal route list; 根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验;Verifying the availability status of the target processing postal route according to the target processing information; 当确定所述目标处理邮路为可用状态时,通过所述目标处理邮路对所述目标业务进行处理。When it is determined that the target processing postal route is in an available state, the target service is processed through the target processing postal route. 2.根据权利要求1所述的方法,其特征在于,所述处理状态信息包括各所述处理邮路的目标渠道成功率、目标异常失败率以及目标响应时间;2. The method according to claim 1, wherein the processing status information includes target channel success rate, target abnormal failure rate and target response time of each of the processing postal routes; 所述根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路,包括:The determining the target processing mail route with the highest priority in the preset mail route list according to the target processing information and the processing state information of each processing mail route in the preset mail route list corresponding to the current processing time includes: 根据所述目标处理信息和所述预设邮路列表中各处理邮路的基准处理成本,确定所述预设邮路列表中各处理邮路对应的处理成本信息;determining the processing cost information corresponding to each processing mail route in the preset mail route list according to the target processing information and the benchmark processing cost of each processing mail route in the preset mail route list; 根据所述预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得所述预设邮路列表中各处理邮路对应的成功率信息;According to the target channel success rate and the benchmark success rate of each processing postal route in the preset postal route list, obtain the success rate information corresponding to each processing postal route in the preset postal route list; 根据所述预设邮路列表中各处理邮路的目标异常失败率和基准异常失败率,获得所述预设邮路列表中各处理邮路对应的异常失败率信息;Obtaining abnormal failure rate information corresponding to each processing post in the preset post route list according to the target abnormal failure rate and the reference abnormal failure rate of each processing post in the preset post route list; 根据所述预设邮路列表中各处理邮路的目标响应时间和基准响应时间,获得所述预设邮路列表中各处理邮路对应的处理耗时信息;Obtaining time-consuming processing information corresponding to each processing post in the preset post route list according to the target response time and the reference response time of each processing post in the preset post route list; 根据所述预设邮路列表中各处理邮路对应的处理成本信息、成功率信息、异常失败率信息以及处理耗时信息,确定所述预设邮路列表中各处理邮路的优先级;According to the processing cost information, success rate information, abnormal failure rate information and processing time-consuming information corresponding to each processing postal route in the preset postal route list, determine the priority of each processing postal route in the preset postal route list; 基于所述预设邮路列表中各处理邮路的优先级,确定所述预设邮路列表中优先级最高的目标处理邮路。Based on the priority of each processing postal route in the preset postal route list, determine the target processing postal route with the highest priority in the preset postal route list. 3.根据权利要求2所述的方法,其特征在于,所述方法还包括:3. The method according to claim 2, wherein the method further comprises: 当确定所述目标处理邮路为不可用状态时,从所述预设邮路列表中选择下一优先级的处理邮路作为所述目标处理邮路,并执行所述根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验的步骤,直至确定所述目标处理邮路为可用状态。When it is determined that the target processing postal route is unavailable, select a processing postal route with the next priority from the preset postal route list as the target processing postal route, and perform the processing according to the target processing information. , a step of verifying the availability status of the target processing postal route until it is determined that the target processing postal route is in an available state. 4.根据权利要求2所述的方法,其特征在于,各所述处理邮路的目标渠道成功率包括至少一个预设时间段的渠道成功率;4. The method according to claim 2, characterized in that, the target channel success rate of each of said processing postal routes comprises a channel success rate of at least one preset time period; 所述根据所述预设邮路列表中各处理邮路的目标渠道成功率和基准成功率,获得所述预设邮路列表中各处理邮路对应的成功率信息,包括:According to the target channel success rate and the benchmark success rate of each processing post in the preset post route list, obtaining the success rate information corresponding to each processing post in the preset post route list includes: 根据所述预设邮路列表中各处理邮路在至少一个预设时间段的渠道成功率、以及所述基准成功率,获得所述预设邮路列表中各处理邮路对应的成功率信息。According to the channel success rate of each processing mail route in the preset mail route list in at least one preset time period and the reference success rate, obtain the success rate information corresponding to each processing mail route in the preset mail route list . 5.根据权利要求1所述的方法,其特征在于,所述目标处理信息包括所述目标业务的目标业务类型、目标处理金额、目标已用处理额度、目标证件类型以及目标业务接受方;5. The method according to claim 1, wherein the target processing information includes the target business type of the target business, the target processing amount, the target used processing amount, the target certificate type, and the target business recipient; 所述根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验,包括:The checking the availability status of the target processing postal route according to the target processing information includes: 获取所述目标处理邮路对应的业务处理时间段;Acquire the business processing time period corresponding to the target processing postal route; 在所述当前处理时间在所述目标处理邮路对应的业务处理时间段内时,根据所述目标业务类型,确定所述目标处理邮路是否支持所述目标业务;When the current processing time is within the service processing time period corresponding to the target processing postal route, determine whether the target processing postal route supports the target service according to the target service type; 当确定所述目标处理邮路支持所述目标业务时,获取所述目标处理邮路的渠道限额控制条件;When it is determined that the target processing postal route supports the target service, acquiring the channel quota control condition of the target processing postal route; 当根据所述目标处理金额以及所述目标已用处理额度,确定满足所述渠道限额控制条件时,获取所述目标处理邮路支持的证件类型;When it is determined that the channel quota control condition is satisfied according to the target processing amount and the target used processing amount, obtain the certificate type supported by the target processing postal route; 当所述目标处理邮路支持的证件类型包括所述目标证件类型时,获取所述目标处理邮路支持的业务接受方;When the credential type supported by the target processing postal route includes the target credential type, acquire the service recipients supported by the target processing postal route; 当所述目标处理邮路支持的业务接受方包括所述目标业务接受方时,确定所述目标处理邮路为可用状态。When the service recipients supported by the target processing postal route include the target service recipient, it is determined that the target processing postal route is in an available state. 6.根据权利要求5所述的方法,其特征在于,所述目标已用处理额度包括已用单日额度,所述渠道限额控制条件包括单日处理限额;6. The method according to claim 5, wherein the target used processing quota includes a used single-day quota, and the channel quota control condition includes a single-day processing quota; 所述根据所述目标处理金额以及所述目标已用处理额度,确定满足所述渠道限额控制条件,包括:The determining that the channel limit control condition is met according to the target processing amount and the target used processing amount includes: 当所述目标处理金额与所述已用单日额度的和小于所述单日处理限额时,确定满足所述渠道限额控制条件。When the sum of the target processing amount and the used daily quota is less than the single-day processing quota, it is determined that the channel quota control condition is met. 7.一种业务处理装置,其特征在于,所述装置包括:7. A service processing device, characterized in that the device comprises: 获取模块,用于获取目标业务的目标处理信息和所述目标处理信息对应的预设邮路列表;An acquisition module, configured to acquire the target processing information of the target business and the preset postal route list corresponding to the target processing information; 邮路处理模块,用于根据所述目标处理信息和当前处理时间对应的预设邮路列表中各处理邮路的处理状态信息,确定所述预设邮路列表中优先级最高的目标处理邮路;The mail route processing module is configured to determine the target processing mail with the highest priority in the preset mail route list according to the target processing information and the processing state information of each processed mail route in the preset mail route list corresponding to the current processing time. road; 邮路校验模块,用于根据所述目标处理信息,对所述目标处理邮路的可用状态进行校验;A postal route verification module, configured to verify the availability status of the target processing postal route according to the target processing information; 业务处理模块,用于当确定所述目标处理邮路为可用状态时,通过所述目标处理邮路对所述目标业务进行处理。A service processing module, configured to process the target service through the target processing postal route when it is determined that the target processing postal route is available. 8.一种计算机设备,包括存储器和处理器,所述存储器存储有计算机程序,其特征在于,所述处理器执行所述计算机程序时实现权利要求1至6中任一项所述的方法的步骤。8. A computer device, comprising a memory and a processor, the memory stores a computer program, wherein the processor implements the method according to any one of claims 1 to 6 when executing the computer program step. 9.一种计算机可读存储介质,其上存储有计算机程序,其特征在于,所述计算机程序被处理器执行时实现权利要求1至6中任一项所述的方法的步骤。9. A computer-readable storage medium, on which a computer program is stored, wherein when the computer program is executed by a processor, the steps of the method according to any one of claims 1 to 6 are realized. 10.一种计算机程序产品,包括计算机程序,其特征在于,该计算机程序被处理器执行时实现权利要求1至6中任一项所述的方法的步骤。10. A computer program product, comprising a computer program, characterized in that, when the computer program is executed by a processor, the steps of the method according to any one of claims 1 to 6 are implemented.
CN202310269907.7A 2023-03-20 2023-03-20 Service processing method, device, computer program product and readable storage medium Pending CN116308386A (en)

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