CN116307895B - Intelligent supervision and evaluation method and system based on digital government affair system - Google Patents

Intelligent supervision and evaluation method and system based on digital government affair system Download PDF

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CN116307895B
CN116307895B CN202310277296.0A CN202310277296A CN116307895B CN 116307895 B CN116307895 B CN 116307895B CN 202310277296 A CN202310277296 A CN 202310277296A CN 116307895 B CN116307895 B CN 116307895B
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傅贵
蒋绍雄
李响
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Guangdong Junlue Technology Consulting Co ltd
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Abstract

The invention relates to the technical field of data processing, in particular to an intelligent supervision and evaluation method and system based on a digital government system, wherein the system comprises the following steps: an input acquisition module for forming input frequency data; the output acquisition module is used for forming response times data; a timing module for forming response duration data; the assignment module is used for carrying out government task assignment on each government task; the evaluation module is used for evaluating the government affair system to be tested; the invention evaluates the running state and the running efficiency of the government affair system by setting the modules, effectively improves the objectivity of the running state evaluation of the government affair system and simultaneously effectively improves the timeliness of the government affair system evaluation.

Description

Intelligent supervision and evaluation method and system based on digital government affair system
Technical Field
The invention relates to the technical field of data processing, in particular to an intelligent supervision and evaluation method and system based on a digital government system.
Background
The government system is an important measure for improving government management, public service and emergency capability, is favorable for driving the development of social informatization, and is an important supporting means for improving the operation efficiency of the government system for supervision and evaluation of the operation of the government system.
Chinese patent grant bulletin number: the invention provides an electronic government system integrated quality assessment method, which aims to improve the quality of an electronic government system, and comprises the steps of performing quality control from each stage of the whole life cycle of the electronic government, including feasibility research, demand analysis, system design, software coding, system integration, online test operation, formal online, system scrapping and the like. Considering the actual situation of a national electronic government system, the method mainly integrates and shares the government information system from 2 stages of construction and operation, and carries out detailed description on 3 special scenes of the application software based on the credit and debit cloud and the application software based on the blockchain technology, so as to evaluate the application software as a basic means of quality assurance.
However, the above technical solution cannot quickly and effectively evaluate the operation of the government system, and the effect of the government system cannot be expected, and the detection content of the above technical solution is complicated, so that the timeliness and objectivity of the government system which needs to be improved have no obvious guiding significance.
Disclosure of Invention
Therefore, the invention provides an intelligent supervision and evaluation method and system based on a digital government affair system, which are used for solving the problem that the government affair system cannot be evaluated rapidly in the prior art.
On the one hand, the invention provides an intelligent supervision and evaluation system based on a digital government system, which is characterized by comprising the following steps:
the input acquisition module is arranged at an input port of the government system to be tested and used for recording the input times of each government task to the government system after each government task is established so as to form input times data;
the output acquisition module is arranged at an output port of the government affair system to be tested and used for recording the response times of the government affair system to be tested to the government affair tasks and recording the completed government affair tasks to form response times data;
the timing module is connected with the input acquisition module and the output acquisition module and is used for recording the input intervals and the response intervals corresponding to the government tasks to form response duration data;
the assignment module is connected with the input acquisition module, the output acquisition module and the timing module and used for assigning values to the government tasks according to the input frequency data, the response frequency data and the response time length data of the government tasks;
the evaluation module is connected with the assignment module and is used for evaluating the government affair system to be tested according to the government affair task assignment and the task number and assigning an evaluation result;
the input times are the times of inquiring the government tasks, the response times are the times of replying to the corresponding government tasks through any network address, and the number of the single government tasks for completing the response is the same as the input times;
the input interval is collected by the input collection module, and the response interval is collected by the output collection module.
Further, the input acquisition module records the input times of each government task of the government task system to be tested in a recording state, and for a single government task, the input acquisition module is provided with a single input duration, wherein each inquiry in the single input duration is recorded as a single input;
if the reply time length of the government task by the government task system to be detected is smaller than the single input time length, the input acquisition module marks each inquiry in the reply time length as single input;
the record status is established for the single government task.
Further, the output collection module records the reply times of the single government task in the recording state, and the reply times correspond to the single input for single reply.
Further, the timing module records the time interval corresponding to any group of adjacent single inputs of the single government task as the input interval, records the time interval corresponding to any group of adjacent single replies of the single government task as the response interval, and records the difference value between the single input interval and the corresponding response interval as the response duration data in the recording state;
the timing module is further provided with a maximum interval duration, and for the single government task, if the input acquisition module does not acquire the single input within the maximum interval duration when the output acquisition module records the single reply, the timing module stops recording the single government task.
Further, the assignment module assigns the single government task under the timing completion condition, wherein the assignment module is provided with a first preset duration and a second preset duration, and for the single government task, the assignment module compares the response duration data of the government task with the first preset duration and the second preset duration and carries out time assignment on the government task according to a comparison result;
the assignment module is provided with a first preset frequency and a second preset frequency, compares the input frequency data and the response frequency data of the single government task with the first preset frequency and the second preset frequency under the timing completion condition, and assigns the frequency to the government task according to the comparison result;
and the timing completion condition is that the timing module stops recording the single government task.
Further, the evaluation module evaluates the time assignment and the frequency assignment of the single government task under the assignment completion condition, evaluates the government task according to an evaluation result, and outputs the evaluation assignment;
and the assignment completion condition is that the assignment module completes the time assignment and the frequency assignment of the single government task.
On the other hand, the invention provides an intelligent supervision and evaluation method based on a digital government system, which comprises the following steps:
step S1, a government task is established in a government system;
s2, acquiring input frequency data and reply frequency data of the government affair task in a preset acquisition mode by utilizing an acquisition device;
step S3, timing the government affair task in a preset time mode by using a timer, and recording response time length data of the government affair task;
s4, analyzing the input frequency data, the reply frequency data and the response time length data in a preset analysis mode by using a server, and outputting an analysis result;
the preset collection mode is to record the input times and the output times of the government affairs;
the preset timing mode is to time when the government task is established, and calculate the time difference according to the input and the output of the government task; the preset analysis mode is to respectively carry out assignment according to the input times data, the reply times data and the response time length data, and carry out secondary assignment according to the assignment to serve as an analysis result;
the time difference is calculated as a difference value between a single input and a corresponding output of the government task.
Further, in the step S2, for a single government task, when it is established, the collector records the input number, and takes the input number as the first input of the government task.
Further, in the step S3, a fusing strategy is set in the timer, and if the fusing strategy is reached for the single government task, the timer feeds back to the government system and marks the government task as completed;
the fusing strategy is that when the single government task is output for the single government task, the corresponding single input is not generated continuously for a preset fusing time length;
the fusing time length is a preset time length in the timer, and the fusing time length is related to the government affair system.
Further, in the step S4, the server stores the same kind of combination strategy and a minimum analysis threshold, and when the number of the analysis results output by the server reaches the minimum analysis threshold, the server averages the analysis results conforming to the same kind of combination strategy and outputs the analysis results;
the similar combination strategies are used for grouping government tasks with the same keywords in the government tasks.
Compared with the prior art, the invention has the beneficial effects that the running state and the running efficiency of the government system are evaluated by means of setting the input acquisition module, the output acquisition module, the timing module, the assignment module and the evaluation module, and the timeliness of the evaluation of the government system is effectively improved while the objectivity of the running state evaluation of the government system is effectively improved.
Furthermore, the government tasks are classified in a mode of collecting the input and output times of the government tasks, so that the social attention of the government tasks is effectively improved, and meanwhile, the timeliness of the government system evaluation is further improved.
Furthermore, by means of recording the time of the government affair task, the reply efficiency of the government affair task is classified, and timeliness of evaluation of a government affair system is further improved while classification accuracy of the government affair task reply efficiency is effectively improved.
Furthermore, by evaluating the input times, the output times and the response time of the government affair tasks, the timeliness of the government affair system evaluation is further improved while the comprehensiveness of the government affair system evaluation is effectively improved.
Furthermore, by grouping the government tasks, the pertinence of the government tasks is effectively improved, and meanwhile, the lacking direction in the operation of the government system is improved, so that the timeliness of the evaluation of the government system is further improved.
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FIG. 1 is a schematic diagram of the connection of an intelligent supervision and evaluation system based on a digital government system;
fig. 2 is a flowchart of an intelligent supervision and evaluation method based on a digital government system in an embodiment of the invention.
Detailed Description
In order that the objects and advantages of the invention will become more apparent, the invention will be further described with reference to the following examples; it should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the scope of the invention.
Preferred embodiments of the present invention are described below with reference to the accompanying drawings. It should be understood by those skilled in the art that these embodiments are merely for explaining the technical principles of the present invention, and are not intended to limit the scope of the present invention.
It should be noted that, in the description of the present invention, terms such as "upper," "lower," "left," "right," "inner," "outer," and the like indicate directions or positional relationships based on the directions or positional relationships shown in the drawings, which are merely for convenience of description, and do not indicate or imply that the apparatus or elements must have a specific orientation, be constructed and operated in a specific orientation, and thus should not be construed as limiting the present invention.
Furthermore, it should be noted that, in the description of the present invention, unless explicitly specified and limited otherwise, the terms "mounted," "connected," and "connected" are to be construed broadly, and may be either fixedly connected, detachably connected, or integrally connected, for example; can be mechanically or electrically connected; can be directly connected or indirectly connected through an intermediate medium, and can be communication between two elements. The specific meaning of the above terms in the present invention can be understood by those skilled in the art according to the specific circumstances.
Referring to fig. 1, which is a connection schematic diagram of an intelligent supervision and evaluation system based on a digital government system, the intelligent supervision and evaluation system based on the digital government system of the present invention includes:
the input acquisition module is arranged at an input port of the government system to be tested and used for recording the input times of each government task to the government system after each government task is established so as to form input times data;
the output acquisition module is arranged at an output port of the government affair system to be tested, and is used for recording the response times of the government affair system to be tested to each government affair task and recording the completed government affair tasks to form response times data;
the timing module is connected with the input acquisition module and the output acquisition module and is used for recording the input intervals and the response intervals corresponding to the government tasks to form response duration data;
the assignment module is connected with the input acquisition module, the output acquisition module and the timing module and used for assigning values to the government tasks according to the input frequency data, the response frequency data and the response time length data of the government tasks;
the evaluation module is connected with the assignment module and is used for evaluating the government system to be tested according to the government task assignment and the task number and assigning the evaluation result;
the input times are the times of inquiring the government tasks, the response times can be set up through any network address, the response times are the times of replying the inquiry of the corresponding government tasks, and the number of the government tasks for completing the response is the same as the input times;
the input interval is collected by the input collection module, and the response interval is collected by the output collection module.
The invention evaluates the running state and the running efficiency of the government affair system by setting the input acquisition module, the output acquisition module, the timing module, the assignment module and the evaluation module, thereby effectively improving the objectivity of the running state evaluation of the government affair system and the timeliness of the evaluation of the government affair system.
Specifically, the input acquisition module records the input times of each government task of the government system to be tested in a recording state, and the input acquisition module is provided with a single input duration for a single government task, wherein each inquiry in the single input duration is recorded as a single input;
if the reply time length of the government affair system to be tested on the government affair task is smaller than the single input time length, the input acquisition module marks each inquiry in the reply time length as single input;
the record status is established for a single government task.
For the ith government task, the input acquisition module marks single input of the ith government task as Sij, wherein i=1, 2,3, …, n, n is more than 0 and n is an integer, j=1, 2,3, …, m, m is more than 2 and m is an integer, and m is the input times and the output times of the ith government task;
wherein for the Sij-th input it can contain several challenges.
Specifically, the output acquisition module records the reply times of a single government task in a recording state, and the reply times correspond to single input for single reply.
For the ith government task, the output acquisition module marks the single output as Cij, wherein Cij corresponds to Sij.
By collecting the input and output times of the government tasks, the government tasks are classified, so that the social attention of the government tasks is effectively improved, and the timeliness of the government system evaluation is further improved.
Specifically, the timing module records the time interval corresponding to any group of adjacent single input of a single government task as an input interval, records the time interval corresponding to any group of adjacent single reply of the single government task as a response interval, and records the difference value between the single input interval and the corresponding response interval as response duration data under the recording state;
the timing module is further provided with a maximum interval duration, and for a single government task, if the input acquisition module does not acquire single input within the maximum interval duration when the output acquisition module records single reply, the timing module stops recording the single government task.
For the ith government task, the single input time point TS ij Time point TC of single output ij The j-th input has an input interval of DeltaTS ij ,ΔTS ij =S ij -S ij-1 With an output interval of DeltaTC ij ,ΔTC ij =C ij -C ij-1 The j-th response time length data is deltaT ij =ΔTC ij -ΔTS ij
The reply time length data can represent the reply speed of the jth reply.
By means of recording the time of the government affair task, the reply efficiency of the government affair task is classified, and timeliness of evaluation of a government affair system is further improved while classification accuracy of the government affair task reply efficiency is effectively improved.
Specifically, the assignment module assigns a single government task under the timing completion condition, wherein the assignment module is provided with a first preset time length T alpha and a second preset time length T beta, for the single government task, the assignment module compares the response time length data of the government task with the first preset time length T alpha and the second preset time length T beta, carries out time assignment Tij on the government task according to the comparison result, wherein T alpha is less than 0 and less than T beta,
if DeltaT ij The assignment module judges that the j response time of the ith government task is lower than the normal response period, and assigns Tij to 3;
if T alpha is less than or equal to delta T ij The value of Tbeta is less than or equal to T beta, the assignment module judges that the j response time of the ith government task is in a normal response period, and assigns Tij to 2;
if Tβ < DeltaT ij The assignment module judges that the j response time of the ith government task is higher than the normal response period, and assigns Tij to 1;
the first preset duration tα is a minimum normal response threshold, the second preset duration tβ is a maximum normal response threshold, the normal response period is a period where a single average duration of processing a single government task is located, the above parameters can be obtained from a historical response record, it can be understood that the response period in the historical response record follows a normal distribution, at this time, the first preset duration tα takes 30% of the normal distribution, the second preset duration tα takes 60% of the normal distribution, and the normal response period takes 30% to 60% of the normal distribution;
the assignment module is provided with a first preset number of times Kalpha and a second preset number of times Kbeta, compares the input number of times data and response number of times data m of the ith government task with the first preset number of times Kalpha and the second preset number of times Kbeta under the timing completion condition, carries out number assignment Ki on the government task according to the comparison result, wherein, 0 is less than Kalpha and less than Kbeta,
if m is smaller than K alpha, the assignment module judges that the response times of the ith government task is lower than the usual response times, and assigns Ki to 10;
if K alpha is less than or equal to m and less than K beta, the assignment module judges that the response times of the ith government task is at the usual response times, and assigns Ki to 20;
if Kbeta is less than or equal to m, the assignment module judges that the response times of the ith government task is higher than the usual response times, and assigns Ki to 30;
the first preset number of times kα is the minimum normal response number, the second preset number of times kβ is the maximum normal response number, the normal response number is the interval where the single average number of times for processing a single government task is located, the above parameters can be obtained from a historical response record, it can be understood that the response period in the historical response record follows normal distribution, at this time, the first preset number of times kα takes 5% of the normal distribution, the second preset number of times kβ takes 95% of the normal distribution, and the normal response number takes 5% to 95% of the normal distribution;
the timing completion condition is that the timing module stops recording the single government task.
Specifically, under the condition of completing the assignment, the evaluation module evaluates the time assignment and the frequency assignment of a single government task, evaluates the government task according to the evaluation result, and outputs the evaluation assignment;
the assignment completion condition is that the assignment module completes time assignment and frequency assignment of a single government task.
The evaluation assignment Pi for the ith government task, which is related to the time assignment Tij and the number assignment Ki, is determined by equation (1):
when the evaluation assignment Pi of the government task is higher, the corresponding processing times are more, and for the government task with the same processing times, the evaluation assignment Pi is higher, and the corresponding processing efficiency is higher.
Referring to fig. 2, a flowchart of an intelligent supervision and evaluation method based on a digital government system according to an embodiment of the invention includes:
step S1, a government task is established in a government system;
step S2, acquiring the input frequency data and the reply frequency data of the government affair task in a preset acquisition mode by utilizing an acquisition device;
step S3, timing the government affair task in a preset timing mode by using a timer, and recording response time length data of the government affair task;
s4, analyzing the input frequency data, the reply frequency data and the response time length data in a preset analysis mode by utilizing a server, and outputting an analysis result;
the method comprises the steps of presetting collection modes, wherein the collection modes are recording the input times and the output times of government affairs;
the preset timing mode is to time when the government affair task is established, and calculate the time difference according to the input and output of the government affair task; the preset analysis mode is to respectively carry out assignment according to the input frequency data, the reply frequency data and the response time length data, and carry out secondary assignment according to the assignment to serve as an analysis result;
the time difference is calculated as the difference between the time points of the single input and the corresponding output of the government task.
By evaluating the input times, the output times and the response time of the government affair tasks, the timeliness of the government affair system evaluation is further improved while the comprehensiveness of the government affair system evaluation is effectively improved.
Specifically, in step S2, for a single government task, the collector records the number of inputs at the time of its establishment, and takes the number of inputs as the first input of the government task.
Specifically, in step S3, a fusing strategy is set in the timer, and if a single government task reaches the fusing strategy, the timer feeds back to the government system and marks the government task as completed;
the fusing strategy is that when single output is carried out on a single government task, corresponding single input does not occur in a continuous preset fusing time length;
the fusing time length is a preset time length in a timer, and is related to a government system.
Specifically, in step S4, the server stores the similar combination strategies and the minimum analysis threshold, and when the number of the analysis results output by the server reaches the minimum analysis threshold, the server averages the analysis results conforming to the similar combination strategies and outputs the analysis results;
the similar combination strategies are used for grouping government tasks with the same keywords in the government tasks.
By grouping the government affair tasks, the pertinence of the government affair tasks is effectively improved, and meanwhile, the lacking direction in the operation of the government affair system is improved, so that the timeliness of the evaluation of the government affair system is further improved.
Thus far, the technical solution of the present invention has been described in connection with the preferred embodiments shown in the drawings, but it is easily understood by those skilled in the art that the scope of protection of the present invention is not limited to these specific embodiments. Equivalent modifications and substitutions for related technical features may be made by those skilled in the art without departing from the principles of the present invention, and such modifications and substitutions will be within the scope of the present invention.
The foregoing description is only of the preferred embodiments of the invention and is not intended to limit the invention; various modifications and variations of the present invention will be apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (7)

1. An intelligent supervision and evaluation system based on a digital government affair system is characterized by comprising:
the input acquisition module is arranged at an input port of the government system to be tested and used for recording the input times of each government task to the government system after each government task is established so as to form input times data;
the output acquisition module is arranged at an output port of the government affair system to be tested and used for recording the response times of the government affair system to be tested to the government affair tasks and recording the completed government affair tasks to form response times data;
the timing module is connected with the input acquisition module and the output acquisition module and is used for recording the input intervals and the response intervals corresponding to the government tasks to form response duration data;
the assignment module is connected with the input acquisition module, the output acquisition module and the timing module and used for assigning values to the government tasks according to the input frequency data, the response frequency data and the response time length data of the government tasks;
the evaluation module is connected with the assignment module and is used for evaluating the government affair system to be tested according to the government affair task assignment and the task number and assigning an evaluation result;
the input times are the times of inquiring the government tasks, the response times are the times of replying to the corresponding government tasks through any network address, and the number of the single government tasks for completing the response is the same as the input times;
the input interval is acquired by the input acquisition module, and the response interval is acquired by the output acquisition module; the input acquisition module records the input times of each government task of the government system to be tested in a recording state, and the input acquisition module is provided with a single input duration for a single government task, wherein each inquiry in the single input duration is recorded as a single input;
if the reply time length of the government task by the government task system to be detected is smaller than the single input time length, the input acquisition module marks each inquiry in the reply time length as single input;
the record state is established for the single government task; the output acquisition module records the reply times of the single government task in the recording state, and the single reply corresponds to the single input; the timing module records the time interval corresponding to any group of adjacent single input of the single government task as the input interval, the time interval corresponding to any group of adjacent single reply of the single government task as the response interval, and the timing module records the difference value between the single input interval and the corresponding response interval as the response duration data;
the timing module is further provided with a maximum interval duration, and for the single government task, if the input acquisition module does not acquire the single input within the maximum interval duration when the output acquisition module records the single reply, the timing module stops recording the single government task.
2. The intelligent supervision and evaluation system based on the digital government affair system according to claim 1, wherein the assignment module assigns the single government affair task under the timing completion condition, wherein a first preset duration and a second preset duration are set in the assignment module, and for the single government affair task, the assignment module compares the response duration data of the government affair task with the first preset duration and the second preset duration and assigns the time of the government affair task according to the comparison result;
the assignment module is provided with a first preset frequency and a second preset frequency, compares the input frequency data and the response frequency data of the single government task with the first preset frequency and the second preset frequency under the timing completion condition, and assigns the frequency to the government task according to the comparison result;
and the timing completion condition is that the timing module stops recording the single government task.
3. The intelligent supervision and evaluation system based on the digital government affair system according to claim 2, wherein the evaluation module evaluates the time assignment and the frequency assignment of the single government affair task under the assignment completion condition, evaluates the government affair task according to the evaluation result, and outputs the evaluation assignment;
and the assignment completion condition is that the assignment module completes the time assignment and the frequency assignment of the single government task.
4. A digital government system based intelligent supervisory evaluation method according to any one of claims 1-3, comprising:
step S1, a government task is established in a government system;
s2, acquiring input frequency data and reply frequency data of the government affair task in a preset acquisition mode by utilizing an acquisition device;
step S3, timing the government affair task in a preset time mode by using a timer, and recording response time length data of the government affair task;
s4, analyzing the input frequency data, the reply frequency data and the response time length data in a preset analysis mode by using a server, and outputting an analysis result;
the preset collection mode is to record the input times and the output times of the government affairs;
the preset timing mode is to time when the government task is established, and calculate the time difference according to the input and the output of the government task; the preset analysis mode is to respectively carry out assignment according to the input times data, the reply times data and the response time length data, and carry out secondary assignment according to the assignment to serve as an analysis result;
the time difference is calculated as a difference value between a single input and a corresponding output of the government task.
5. The intelligent supervision and evaluation method based on the digital government affair system according to claim 4, wherein in the step S2, the collector records the input times as the first input of a single government affair task when it is established.
6. The intelligent supervision and evaluation method based on the digital government affair system according to claim 5, wherein in the step S3, a fusing strategy is set in the timer, and if the fusing strategy is reached for the single government affair task, the timer feeds back to the government affair system and marks the government affair task as a completed government affair task;
the fusing strategy is that when the single government task is output for the single government task, the corresponding single input is not generated continuously for a preset fusing time length;
the fusing time length is a preset time length in the timer, and the fusing time length is related to the government affair system.
7. The intelligent supervision and evaluation method based on the digital government system according to claim 6, wherein in the step S4, the server stores the same-kind combination strategy and the minimum analysis threshold, and when the number of the analysis results output by the server reaches the minimum analysis threshold, the server averages the analysis results conforming to the same-kind combination strategy and outputs the analysis results;
the similar combination strategies are used for grouping government tasks with the same keywords in the government tasks.
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