CN116188128A - Application method and device of bank digital tool - Google Patents

Abstract

The embodiment of the application provides a bank digital tool application method and device, wherein the method comprises the following steps: logging in a bank digital tool platform, and checking a task list which is needed to be done at each post; selecting a task list to be made, and displaying a detailed service scene page, wherein the detailed service scene page comprises a service execution step; clicking the name of the tool platform in the service execution step, and jumping to the corresponding platform. Through this application, solved the comparatively difficult problem of current bank digital industry practical application.

Description

Application method and device of bank digital tool

Technical Field

The application relates to the technical field of digital office, in particular to a bank digital chemical application method and device.

Background

At present, all large commercial banks are accelerating to finish domestic replacement of an office system, and develop digital tools and platform research and development in various scenes such as staff management, business marketing, risk management and control and the like. However, the existing digitization tools have the problems of repeated functions, complex application, insufficient application capacity of base layer network points, heavy learning burden, lack of pain points such as user scene design and announcement of tool combination application, and the like, and have the defects of insufficient digitized operation and energization main camping business and certain difficulty in management and application of base layer network points.

At present, the domestic banking industry mainly carries out digital tool application popularization and training on basic network points in the following modes: issuing digital tool operation instructions (using manual for tools), developing offline centralized training, developing online network live broadcast or making video courses, but the three modes have certain disadvantages.

The following disadvantages are presented in detail for the advanced digitizing tool by compiling the digitizing tool application operating instructions and illustrations: firstly, most manual staff are staff on line with the line of skills of the department, the writing of language is professional, and basic business staff have difficulty in understanding; secondly, the number of tools is large, a manual is long, the reading time is long, and the combination with daily business scenes is lacked, so that the understanding difficulty is high; thirdly, the bank tool iterates rapidly, the manual iterates more, the manual version can not be transmitted to the basic website in time, and the manual version is inconsistent with the on-line tool version, so that information is lost or misplaced.

Offline training is the most common business and new technology popularization approach in banking industry, but the mode is gradually reduced in recent years, and the main reasons are that centralized training can increase work arrangement burden for basic level network points, the intensive training is limited for the training staff, the training of provincial and branch organizations is generally aimed at each market (secondary branch), the training carried out by the secondary branch is generally aimed at each branch, the level is more, related training cannot be timely and even not transmitted to basic level staff of the network points, and tools cannot actually enable basic level business and improve work efficiency.

The system is affected by epidemic situation and is developed and perfected continuously on various network conference platforms, and each bank carries out on-line training by depending on own live broadcast platform (such as a building and maintenance center) or platform websites of a communication conference, ZOOM, small fish easy connection and the like. The on-line training has the advantages that the on-line training is not limited by space, time and participants, but the disadvantage is that the real-time feedback of the trained participants cannot be received in time, and the situation that only the 'mixed time of hanging accounts' exists can exist. And the related training is usually only one-time coaching, lacks a curing means, and cannot be timely solved if problems are encountered in actual operation.

In summary, for improving the comprehensive financial service capability of the banks, each domestic bank relies on the digital upgrade of the off-line network to realize the integration of on-line and off-line by the intelligent network. However, how to implement the use thinking, application ideas and operation steps of the digitizing tool to the basic website is still in the exploration stage in domestic banking industry.

Disclosure of Invention

The embodiment of the application provides a bank digital tool application method, which at least solves the problem that the practical application of the existing bank digital tool is difficult.

According to one embodiment of the present application, there is provided a bank digitizing tool application method, including: setting a digital tool platform of a login bank, and checking a task list which is needed to be done at each post; selecting the task list to be done, and displaying a detailed service scene page, wherein the detailed service scene page comprises a service execution step; clicking the name of the tool platform in the service execution step, and jumping to the corresponding platform.

In one exemplary embodiment, before logging into the bank digitizing tool platform, the method further comprises: and (5) building an online banking digital chemical industry platform and building a unified login inlet.

In one exemplary embodiment, before checking each post must do a task list, further comprising: different daily or weekly or monthly post flows are set to do task lists according to the post responsibilities of banking sites.

In one exemplary embodiment, viewing a list of tasks that each post must do includes: confirming a current business scene to be developed, wherein the scene of a website responsible person in the business scene comprises an operation management scene and a marketing organization scene, the scene of an operation manager comprises an operation management scene and a business management scene, the scene of a personal client manager comprises a self-management scene, a business management scene, a customer condition maintenance scene, a product marketing scene and a customer group marketing scene, and the scene of a public client manager comprises a self-management scene and a client marketing scene.

In an exemplary embodiment, the detailed service scenario page includes a service execution step including: the detailed service scene page comprises a scene execution flow chart, the scene execution flow chart comprises a plurality of sub-labels, the sub-labels needing to be executed are clicked, and the service execution step page is skipped.

In an exemplary embodiment, clicking on the tool platform name in the service execution step, jumping to the corresponding platform, includes: and the tool platforms keep the same database to be linked and updated in time.

According to another embodiment of the present application, there is provided a banking digital instrument application apparatus including: the login module is used for logging in the bank digital tool platform and checking a task list which is needed to be done by each post; the selecting module is used for selecting the task list to be done, and displaying a detailed service scene page, wherein the detailed service scene page comprises a service executing step; and the jump module is used for clicking the name of the tool platform in the service execution step and jumping to the corresponding platform.

In an exemplary embodiment, the apparatus further comprises: the setting module is used for setting different daily or weekly or monthly post processes to do task lists according to the post responsibilities of banking outlets.

According to a further embodiment of the invention, there is also provided a computer readable storage medium having stored therein a computer program, wherein the computer program is arranged to perform the steps of any of the method embodiments described above when run.

According to a further embodiment of the invention, there is also provided an electronic device comprising a memory having stored therein a computer program and a processor arranged to run the computer program to perform the steps of any of the method embodiments described above.

According to the embodiment of the application, after the staff logs in the bank digital tool platform, the staff can check the task list which is needed to be done and the detailed service scene page containing the service execution step, click the name of the tool platform in the service execution step, jump to the corresponding platform directly, reduce the time for the staff to sort and learn the position authority and the platform entrance, and improve the working efficiency.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the application and together with the description, serve to explain the principles of the application.

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings that are required to be used in the description of the embodiments or the prior art will be briefly described below, and it will be obvious to those skilled in the art that other drawings can be obtained from these drawings without inventive effort.

FIG. 1 is a block diagram of the hardware architecture of a computer terminal for a bank digitizing tool application method according to an embodiment of the application;

FIG. 2 is a flow chart of a bank digitizing tool application method according to an embodiment of the application;

FIG. 3 is a block diagram of a bank digitizing tool application method according to an embodiment of the application;

FIG. 4 is a block diagram of a banking digitizing application apparatus in accordance with yet another embodiment of the present application;

FIG. 5 is a flow chart of a bank digitizing tool application method according to another embodiment of the application;

FIG. 6 is a diagram of a grid point digitized business template according to an embodiment of the present application;

FIG. 7 is a flow chart of a bank digitizing tool application method according to yet another embodiment of the application;

fig. 8 is a diagram of SD1 website business analysis and policy formulation according to an embodiment of the present application.

Detailed Description

In order to make the present application solution better understood by those skilled in the art, the following description will be made in detail and with reference to the accompanying drawings in the embodiments of the present application, it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, shall fall within the scope of the present application.

It should be noted that the terms "comprises" and "comprising," and any variations thereof, in the description and claims of the present application and in the foregoing figures, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed or inherent to such process, method, article, or apparatus.

The method embodiments provided in the embodiments of the present application may be performed in a mobile terminal, a computer terminal or similar computing device. Taking the operation on a computer terminal as an example, fig. 1 is a hardware structure block diagram of the computer terminal of a document disclosure early warning method according to an embodiment of the present invention. As shown in fig. 1, the computer terminal may include one or more (only one is shown in fig. 1) processors 102 (the processor 102 may include, but is not limited to, a microprocessor (Central Processing Unit, MCU) or a processing device such as a programmable logic device (Field Programmable Gate Array, FPGA)) and a memory 104 for storing data, where the computer terminal may further include a transmission device 106 for communication functions and an input-output device 108. It will be appreciated by those skilled in the art that the configuration shown in fig. 1 is merely illustrative and is not intended to limit the configuration of the computer terminal described above. For example, the computer terminal may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.

The memory 104 may be used to store a computer program, for example, a software program of application software and a module, such as a computer program corresponding to a document disclosure warning method in an embodiment of the present invention, and the processor 102 executes the computer program stored in the memory 104 to perform various functional applications and data processing, that is, implement the method described above. Memory 104 may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory remotely located relative to the processor 102, which may be connected to the computer terminal via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.

The transmission means 106 is arranged to receive or transmit data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of a computer terminal. In one example, the transmission device 106 includes a network adapter (Network Interface Controller, simply referred to as NIC) that can connect to other network devices through a base station to communicate with the internet. In one example, the transmission device 106 may be a Radio Frequency (RF) module, which is used to communicate with the internet wirelessly.

According to one aspect of the embodiments of the present application, a bank digitizing tool application method is provided. Fig. 2 is a flowchart of a bank digitizing tool application method according to an embodiment of the application, as shown in fig. 2, the method comprising the steps of:

step S202, logging in a bank digital tool platform, and checking a task list which is needed to be done at each post;

step S204, selecting the task list to be done, and displaying a detailed service scene page, wherein the detailed service scene page comprises a service execution step;

and step S206, clicking the name of the tool platform in the service execution step, and jumping to the corresponding platform.

Before step S202 of this embodiment, an online banking digital tool platform is built, and a unified login entry is established.

In step S202 of this embodiment, before checking the task list of each post, the method further includes: different daily or weekly or monthly post flows are set to do task lists according to the post responsibilities of banking sites.

In step S202 of the present embodiment, checking the task list of each post includes: confirming a current business scene to be developed, wherein the scene of a website responsible person in the business scene comprises an operation management scene and a marketing organization scene, the scene of an operation manager comprises an operation management scene and a business management scene, the scene of a personal client manager comprises a self-management scene, a business management scene, a customer condition maintenance scene, a product marketing scene and a customer group marketing scene, and the scene of a public client manager comprises a self-management scene and a client marketing scene.

In step S204 of the present embodiment, the detailed service scenario page includes a service execution step including: the detailed service scene page comprises a scene execution flow chart, the scene execution flow chart comprises a plurality of sub-labels, the sub-labels needing to be executed are clicked, and the service execution step page is skipped.

In step S206 of the present embodiment, clicking the tool platform name in the service execution step, and jumping to the corresponding platform includes: and the tool platforms keep the same database to be linked and updated in time.

From the description of the above embodiments, it will be clear to a person skilled in the art that the method according to the above embodiments may be implemented by means of software plus the necessary general hardware platform, but of course also by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium (e.g. Read-Only Memory/Random Access Memory, ROM/RAM, magnetic disk, optical disk) comprising instructions for causing a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) to perform the method according to the embodiments of the present invention.

In this embodiment, a device for applying bank digital tools is further provided, and the device is used to implement the foregoing embodiments and preferred embodiments, and will not be described in detail. As used below, the term "module" or "unit" may be a combination of software and/or hardware that implements the predetermined functionality. While the means described in the following embodiments are preferably implemented in software, implementation in hardware, or a combination of software and hardware, is also possible and contemplated.

Fig. 3 is a block diagram of a banking digital device application apparatus according to an embodiment of the present application, and as shown in fig. 3, the banking digital device application apparatus 300 includes: a login module 10, a selection module 20 and a skip module 30.

A login module 10, configured to login to a bank digital tool platform, and check a task list that needs to be done at each post;

the selecting module 20 is configured to select the task list, and display a detailed service scenario page, where the detailed service scenario page includes a service execution step;

and the jump module 30 is used for clicking the name of the tool platform in the service execution step and jumping to the corresponding platform.

Fig. 4 is a block diagram of a bank digital chemical application apparatus according to still another embodiment of the present application, as shown in fig. 4, which includes, in addition to all the modules shown in fig. 3:

a setting module 40, configured to set different daily or weekly or monthly job flows to do task list according to the job responsibilities of banking outlets.

It should be noted that each of the above modules may be implemented by software or hardware, and for the latter, it may be implemented by, but not limited to: the modules are all located in the same processor; alternatively, the above modules may be located in different processors in any combination.

In order to facilitate understanding of the technical solutions provided by the application embodiments, the following description is provided in connection with embodiments of specific scenarios.

Fig. 5 is a flowchart of a bank digitizing tool application method according to another embodiment of the application, as shown in fig. 5, the method comprising the steps of:

step S502, an employee checks a job list which is needed to be done by the job according to the job setting, and confirms the current service scene which needs to be developed;

specifically, as shown in fig. 6, the website digital operation template diagram, the bank digital tool application method relates to four staff posts: the website is responsible for personnel, operating authorities, and personal customer managers. The scene of the website responsible person is classified into an operation management scene and a marketing organization scene (comprising 17 scenes such as a generation service, a general service and the like) by combining with the daily workflow of the website personnel; classifying the scenes of the operation manager into operation management scenes and business management scenes (comprising 5 scenes of public account opening, performance metering and the like); classifying the scenes of the personal client manager into a self-management scene, a business opportunity management scene, a guest condition maintenance scene, a product marketing scene and a guest group marketing scene (including 22 scenes such as value added product marketing, large fund storage and the like); scenes to a public customer manager are classified into a self-management scene and a customer marketing scene (including 11 scenes of supply chain customer marketing, key customer comprehensive operations, and the like).

Step S504, clicking the task to be done prompted by the platform, jumping to a detailed scene, and displaying a scene execution flow chart in a detailed scene page;

step S506, confirming key steps in the scene execution flow chart, clicking sub-labels under the key steps, and displaying the needed in-line electronic tool platform;

step S508, selecting a label to be executed according to the sub-label prompt, and jumping to a click 'flow step' page after clicking;

specifically, the "flow steps" page displays the specific execution steps, as well as suggested indicators of viewing, established screening models, recommended customer portraits, and the like.

Step S510, clicking the tool name in the process step can jump to the corresponding tool platform, and executing the corresponding step;

specifically, the same database is kept in time linked and updated among all the digitizing tool platforms, so that the accuracy of management and operation is ensured.

Fig. 7 is a flowchart of a bank digitizing tool application method according to yet another embodiment of the application, as shown in fig. 7, the method comprising the steps of:

step S702, the site responsible person gets to the post in the morning, opens the list of daily/weekly/monthly post, prompts the first thing on the day to consult and analyze various business data and site performance progress data, clicks the business, jumps to a detailed scene of SD1 site business condition analysis and strategy formulation, and FIG. 8 is a diagram of SD1 site business condition analysis and strategy formulation;

step S704, a website responsible person browses a flow chart of 'SD 1 website operation condition analysis and strategy formulation', confirms that key steps are 'checking data, website physical examination, checking resources, defining directions and planning', and is divided into 'checking website index tasks, checking website performance progress and checking staff' under a first label 'checking data link', wherein the three sub labels are respectively required to be used for an in-line electronic tool platform 'website holographic image', 'intelligent accounting', 'staff performance metering system';

in step S706, the website responsible person selects the tag "view data" and the sub-tag "inventory private customer resources" under the scene of "SD1 website operation status analysis and policy formulation", and refers to the key functions of the tool and the key indexes to be focused. Clicking the corresponding tool to realize the platform jump.

From the above description, it can be seen that the above embodiments achieve the following technical effects: the key functions in the digital tool are embedded into the process by combing 55 high-frequency daily business scenes and business process steps of four bank posts, so that business personnel can understand and use the digital tool more easily; the direct jump use among the platforms is realized by clicking the tool link, so that the problem of carding station authorities and platform entrances is solved, and the sorting and learning time is reduced; the tool use efficiency is improved by simplifying the number of tools and providing a tool combined use standard mode in a unified service scene; by establishing an online platform, the service personnel can use the platform at any time to quickly check the speed.

It will be appreciated by those skilled in the art that the modules or steps of the invention described above may be implemented in a general purpose computing device, they may be concentrated on a single computing device, or distributed across a network of computing devices, they may be implemented in program code executable by computing devices, so that they may be stored in a storage device for execution by computing devices, and in some cases, the steps shown or described may be performed in a different order than that shown or described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple modules or steps of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.

The foregoing is merely a preferred embodiment of the present application and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present application and are intended to be comprehended within the scope of the present application.

Claims (10)

1. A method for applying banking digital chemicals, comprising:

logging in a bank digital tool platform, and checking a task list which is needed to be done at each post;

selecting the task list to be done, and displaying a detailed service scene page, wherein the detailed service scene page comprises a service execution step;

clicking the name of the tool platform in the service execution step, and jumping to the corresponding platform.

2. The method of claim 1, further comprising, prior to logging into the banking digitizing tool platform:

and (5) building an online banking digital chemical industry platform and building a unified login inlet.

3. The method of claim 1, further comprising, prior to viewing the list of tasks that each post must do:

different daily or weekly or monthly post flows are set to do task lists according to the post responsibilities of banking sites.

4. The method of claim 1, wherein viewing the list of tasks that each post must do, comprises:

confirming a current business scene to be developed, wherein the scene of a website responsible person in the business scene comprises an operation management scene and a marketing organization scene, the scene of an operation manager comprises an operation management scene and a business management scene, the scene of a personal client manager comprises a self-management scene, a business management scene, a customer condition maintenance scene, a product marketing scene and a customer group marketing scene, and the scene of a public client manager comprises a self-management scene and a client marketing scene.

5. The method of claim 1, wherein the detailed business scenario page contains a business execution step comprising:

the detailed service scene page comprises a scene execution flow chart, the scene execution flow chart comprises a plurality of sub-labels, the sub-labels needing to be executed are clicked, and the service execution step page is skipped.

6. The method of claim 1, wherein clicking on the tool platform name in the service execution step jumps to the corresponding platform, comprising:

and the tool platforms keep the same database to be linked and updated in time.

7. A bank digitizing tool application apparatus, comprising:

the login module is used for logging in the bank digital tool platform and checking a task list which is needed to be done by each post;

the selecting module is used for selecting the task list to be done, and displaying a detailed service scene page, wherein the detailed service scene page comprises a service executing step;

and the jump module is used for clicking the name of the tool platform in the service execution step and jumping to the corresponding platform.

8. The apparatus of claim 7, wherein the apparatus further comprises:

the setting module is used for setting different daily or weekly or monthly post processes to do task lists according to the post responsibilities of banking outlets.

9. A computer readable storage medium, characterized in that a computer program is stored in the computer readable storage medium, wherein the computer program, when being executed by a processor, implements the steps of the method according to any of the claims 1 to 6.

10. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor implements the steps of the method of any one of claims 1 to 6 when the computer program is executed.

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