CN116112874A - Information access method, equipment and storage medium - Google Patents
Information access method, equipment and storage medium Download PDFInfo
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- CN116112874A CN116112874A CN202111325153.XA CN202111325153A CN116112874A CN 116112874 A CN116112874 A CN 116112874A CN 202111325153 A CN202111325153 A CN 202111325153A CN 116112874 A CN116112874 A CN 116112874A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
- H04W8/20—Transfer of user or subscriber data
- H04W8/205—Transfer to or from user equipment or user record carrier
Abstract
The invention discloses an information access method, equipment and a storage medium, comprising the following steps: the enhanced call application of the SIM card receives call information sent by the terminal; acquiring an address; and instructing the terminal to access the address. The terminal accesses the address according to the indication of the enhanced call application of the SIM card. The enhanced call management platform receives a request for acquiring an address sent by an enhanced call application of the SIM card; and returning an address to the enhanced call application of the SIM card, wherein the address is used for the enhanced call application of the SIM card to instruct the terminal to access the address. By adopting the method and the device, the browser is supported to be started by a user, the interaction efficiency is improved, the manpower communication cost is reduced, and the service experience is improved; the services such as multimedia caller identification, intelligent customer service interaction and the like can be realized without modifying a terminal; the lightweight and high-convenience super SIM service management entrance can be realized without installing an APP.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to an information access method, an information access device, and a storage medium.
Background
In some typical scenarios, such as customer service and business consultation, a user accesses through voice communication, after the voice communication is completed, the platform sends a link of a relevant service webpage to a mobile phone of the user through a short message for the user to review, the interaction efficiency is low, and the manual resource investment of the customer service is more.
The new call of 5G realizes the multimedia caller ID service, after dialing the telephone, the called terminal can receive the serial content set by the calling user and display on the caller ID interface; and the intelligent customer service interaction service is that when a user performs audio or video call with the customer service platform, the platform can push the visual menu to the user. But all the terminals need to be upgraded and modified to support the new services.
In addition, for the user to use the super SIM (subscriber identity module ) service, the user is required to install APP (application program) on the mobile phone terminal to download the super SIM card application, such as a sum package, which restricts the development of the super SIM service.
The prior art has at least one of the following disadvantages or a combination thereof:
the voice call interaction efficiency is low, and the accessibility of the short message mode customer service link user is low;
the 5G new call multimedia caller identification and intelligent customer service interaction can be supported only by upgrading and reforming the mobile phone terminal;
the application of super SIM service requires downloading and packaging APP, and the user experience is poor.
Disclosure of Invention
The invention provides an information access method, equipment and a storage medium, which are used for solving one or a combination of the following problems:
the voice call interaction efficiency is low, and the accessibility of the short message mode customer service link user is low;
the 5G new call multimedia caller identification and intelligent customer service interaction can be supported only by upgrading and reforming the mobile phone terminal;
the application of super SIM service requires downloading and packaging APP, and the user experience is poor.
The invention provides the following technical scheme:
an information access method, comprising:
the enhanced call application of the SIM card receives call information sent by the terminal;
the enhanced call application of the SIM card obtains an address;
the enhanced call application of the SIM card instructs the terminal to access the address.
In the implementation, the address is acquired by the enhanced call application of the SIM card, and is acquired from the enhanced call management platform; or alternatively, the first and second heat exchangers may be,
the enhanced call application of the SIM card generates an SIM service management address when judging the SIM card is a local number.
In implementation, the address acquired by the enhanced call application of the SIM card is acquired from the enhanced call management platform by connecting the enhanced call management platform through the OTA.
In implementation, the address is a URL corresponding to the terminal.
In implementation, the enhanced call application of the SIM card instructs the terminal to access the address, which is indicated by generating the trunk Browser command data.
An information access method, comprising:
the terminal sends calling information to the enhanced call application of the SIM card;
the terminal accesses the address according to the indication of the enhanced call application of the SIM card.
In the implementation, the terminal sends the call information to the enhanced call application of the SIM card, and when the user uses the terminal to call a telephone, the call information is sent to the enhanced call application of the SIM card.
In the implementation, when the access address of the instruction of the enhanced call application of the SIM card is the URL corresponding to the terminal, the terminal starts the browser according to the appointed URL address and then interacts with the service platform through the browser; or alternatively, the first and second heat exchangers may be,
when the indicated access address of the enhanced call application of the SIM card is the SIM service management address, the terminal starts the browser according to the appointed URL address and then carries out super SIM service configuration through the page.
In implementation, the enhanced call application of the SIM card instructs the terminal to access the address, which is indicated by generating the trunk Browser command data.
An information access method, comprising:
the enhanced call management platform receives a request for acquiring an address sent by an enhanced call application of the SIM card;
the enhanced call management platform returns an address to the enhanced call application of the SIM card, so that the enhanced call application of the SIM card indicates the terminal to access the address.
In implementation, the request for the enhanced call application of the SIM card to obtain the address is requested through the OTA connection enhanced call management platform.
In implementation, the address is a URL corresponding to the terminal.
A SIM card, comprising:
a processor for reading the program in the memory, performing the following process:
receiving call information sent by a terminal;
acquiring an address;
instructing the terminal to access the address;
and a transceiver for receiving and transmitting data under the control of the processor.
In the implementation, an address is acquired from an enhanced call management platform; or the SIM service management address generated when the local number is judged.
In practice, the address is obtained by enhancing the call management platform through the OTA connection.
In implementation, the address is a URL corresponding to the terminal.
In practice, the terminal is instructed to access the address by generating a round Browser command data.
A SIM card, comprising:
the enhanced call application receiving module of the SIM card is used for receiving call information sent by the terminal;
the enhanced call application acquisition module of the SIM card is used for acquiring the address;
and the enhanced call application indication module of the SIM card is used for indicating the terminal to access the address.
In the implementation, the enhanced call application acquisition module of the SIM card is further used for acquiring an address from the enhanced call management platform; or the SIM service management address generated when the local number is judged.
In implementation, the enhanced call application acquisition module of the SIM card is further configured to acquire the address through the OTA connection enhanced call management platform.
In implementation, the enhanced call application acquisition module of the SIM card is further configured to acquire a URL corresponding to the terminal.
In an implementation, the enhanced call application instruction module of the SSIM card is further configured to generate the trunk Browser command data to access the address by the terminal.
A terminal, comprising:
a processor for reading the program in the memory, performing the following process:
sending call information to an enhanced call application of the SIM card;
accessing an address according to the indication of the enhanced call application of the SIM card;
and a transceiver for receiving and transmitting data under the control of the processor.
In the implementation, the call information is sent to the enhanced call application of the SIM card, and when the user calls the phone using the terminal, the call information is sent to the enhanced call application of the SIM card.
In the implementation, when the indicated access address of the enhanced call application of the SIM card is the URL corresponding to the terminal, after the browser is started according to the designated URL address, interaction is carried out with the service platform through the browser; or alternatively, the first and second heat exchangers may be,
when the indicated access address of the enhanced call application of the SIM card is the SIM service management address, after the browser is started according to the appointed URL address, super SIM service configuration is carried out through the page.
In implementation, the enhanced call application of the SIM card instructs the terminal to access the address, which is indicated by generating the trunk Browser command data.
A terminal, comprising:
the terminal sending module is used for sending call information to the enhanced call application of the SIM card;
and the terminal access module is used for accessing the address according to the instruction of the enhanced call application of the SIM card.
In an implementation, the terminal sending module is further configured to send information of a call to an enhanced call application of the SIM card when the user calls the phone using the terminal.
In implementation, the terminal access module is further configured to interact with the service platform through the browser after starting the browser according to the specified URL address when the indicated access address of the enhanced call application of the SIM card is the URL corresponding to the terminal; or when the indicated access address of the enhanced call application of the SIM card is the SIM service management address, starting the browser according to the appointed URL address, and performing super SIM service configuration through the page.
In an implementation, the terminal access module is further configured to receive an enhanced call application of the SIM card, and instruct the terminal to access the address by generating a trunk Browser command data.
An enhanced call management platform, comprising:
a processor for reading the program in the memory, performing the following process:
receiving a request for acquiring an address sent by an enhanced call application of the SIM card;
the address is returned to the enhanced call application of the SIM card, so that the enhanced call application of the SIM card indicates the terminal to access the address;
and a transceiver for receiving and transmitting data under the control of the processor.
In implementation, the request for the enhanced call application of the SIM card to obtain the address is requested through the OTA connection enhanced call management platform.
In implementation, the address is a URL corresponding to the terminal.
An enhanced call management platform, comprising:
the enhanced call management platform receiving module is used for receiving a request for acquiring an address sent by an enhanced call application of the SIM card;
and the enhanced call management platform address module is used for returning an address to the enhanced call application of the SIM card and for allowing the enhanced call application of the SIM card to instruct the terminal to access the address.
In an implementation, the enhanced call management platform receiving module is further configured to receive a request for obtaining an address through the OTA connection enhanced call management platform.
In implementation, the enhanced call management platform address module is further configured to return a URL corresponding to the terminal.
A computer readable storage medium storing a computer program for executing the method of accessing information of one of the enhanced call application, the terminal, the enhanced call management platform information side of the SIM card, or a combination thereof.
The invention has the following beneficial effects:
according to the technical scheme provided by the embodiment of the invention, the address to be accessed by the terminal is obtained through the enhanced call application of the SIM card, and then the terminal is instructed to access the address through the enhanced call application of the SIM card, namely, a scheme for starting the browser is provided, in the scheme, a user is supported to start the browser, the interaction efficiency is improved, the manpower communication cost is reduced, and the service experience is improved;
meanwhile, the method is realized by enhancing the call application of the SIM card, so that services such as multimedia caller identification, intelligent customer service interaction and the like can be realized without modifying a terminal;
in addition, the method is realized through the enhanced call application of the SIM card, so that a lightweight and high-convenience super SIM service management entry can be realized without installing an APP.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the invention and do not constitute a limitation on the invention. In the drawings:
fig. 1 is a schematic flow chart of an implementation of an information access method on a SIM card side in an embodiment of the present invention;
fig. 2 is a schematic flow chart of an implementation of an information access method at a terminal side in an embodiment of the present invention;
FIG. 3 is a schematic flow chart of an implementation of an information access method on the enhanced call management platform side in an embodiment of the present invention;
FIG. 4 is a schematic flow chart of an STK active command mode according to an embodiment of the present invention;
fig. 5 is a schematic flow chart of a STK event notification mode in an embodiment of the present invention;
FIG. 6 is a schematic diagram of a system for implementing information access enhancement in accordance with an embodiment of the present invention;
FIG. 7 is a flow chart of an enhanced call implementation according to an embodiment of the present invention;
FIG. 8 is a schematic diagram of a second embodiment of a lightweight super SIM portal implementation procedure;
fig. 9 is a schematic diagram of a SIM card structure according to an embodiment of the present invention;
fig. 10 is a schematic diagram of a terminal structure according to an embodiment of the present invention;
fig. 11 is a schematic structural diagram of an enhanced call management platform according to an embodiment of the present invention.
Detailed Description
The inventors noted during the course of the invention that:
the prior art has at least one of the following problems or a combination thereof:
the voice call interaction efficiency is low, and the accessibility of the short message mode customer service link user is low;
the 5G new call multimedia caller identification and intelligent customer service interaction can be supported only by upgrading and reforming the mobile phone terminal;
the application of super SIM service requires downloading and packaging APP, and the user experience is poor.
Based on this, the technical solution provided in the embodiment of the present invention is to obtain one or a combination of the following effects:
based on the enhanced call technology of STK, according to the call configuration parameters, realizing the linkage of the call and the H5 page;
the mobile phone terminal is not required to be modified and upgraded, and the multimedia caller identification and intelligent customer service interaction service is supported;
the super SIM service lightweight access technology is characterized in that a user can perform super SIM card application management on a mobile phone terminal without installing an APP.
The following describes specific embodiments of the present invention with reference to the drawings.
In the description process, the implementation of the terminal, the SIM card, the enhanced call application thereof and the enhanced call management platform side of the cloud end will be described respectively, and then an example of the implementation of the terminal, the SIM card and the enhanced call management platform side will be given to better understand the implementation of the scheme given in the embodiment of the present invention. Such description does not mean that they must be carried out in cooperation or must be carried out separately, in fact, they each solve the problem on their own side when they are carried out separately, while they are used in combination with better technical results.
Fig. 1 is a schematic flow chart of an implementation of an information access method on a SIM card side, and as shown in the drawing, may include:
102, an enhanced call application of the SIM card acquires an address;
Fig. 2 is a schematic flow chart of an implementation of an information access method at a terminal side, and as shown in the drawing, may include:
Fig. 3 is a schematic flow chart of an implementation of an information access method on the enhanced call management platform side, and as shown in the drawing, may include:
The scheme is a scheme for enhancing call based on STK, and is characterized in that enhanced call application is realized on a SIM card, an enhanced call management platform is realized on a cloud end, so that when a user calls a number, an H5 (H5 is Hyml5 abbreviation, and html5 is a general webpage language of which html (Internet hypertext markup language) is developed to the fifth generation) page for starting the number registration is realized, the call and the H5 page are linked, and services such as multimedia caller identification, intelligent customer service interaction and the like are supported. In addition, the user does not need to install an APP, and the personal homepage of the mobile user is automatically started by calling the local number, so that the lightweight and high-convenience super SIM card application management entrance is realized.
First, the STK will be briefly described.
STK (SIM card application toolkit, SIM Application Toolkit) is a command interaction mechanism between a terminal and a SIM card, the SIM card can interact with the terminal and a user through an applet in the running card, and the interaction can bring new service scenes and provide new service experience for the user. The STK is also called USAT (USIM card application toolkit, USIM Application Toolkit; USIM: universal subscriber identity Module, universal Subscriber Identity Module) after 3G.
There are two modes of operation for STKs:
fig. 4 is a schematic flow chart of an active STK command mode, in which the card application actively initiates and notifies the terminal to execute the command, as shown in the figure. Since the card is a slave device and cannot directly send a command to the terminal, the terminal must not be triggered to retrieve and execute the command until the terminal sends a conventional command to the card.
Fig. 5 is a schematic flow chart of a STK event notification mode, where in the event notification mode, a card application registers its own "care" event when the terminal is turned on, the terminal records the registration information, and actively sends the event information to the card application when the corresponding event occurs.
Through the STK capability of the SIM card, the enhanced call application is realized on the SIM card without modifying the terminal, and the enhanced call management platform is realized on the cloud end, so that the H5 page of the number configuration is started when the user calls the number, and the multimedia caller ID display and intelligent customer service interaction scene are supported. In addition, the user does not need to install an APP, and the personal homepage of the mobile user is automatically started by calling the local number, so that a lightweight and high-convenience super SIM service entrance is realized.
Commands used by the enhanced telephony application are described below.
1. Call control events.
The call control event is one of the STK events, and its operation mode is an event notification mode. When setting up a CALL, the terminal delivers CALL setup details to the SIM card using an EVENT CALL CONTROL BY NAA (packet EVENT, CALL, CONTROL, NAA (network address allocation, network Address Assignment)) command, the command details of which are shown in table 1.
Table 1:
2. a browser command is initiated.
The launch browser command is one of the STK proactive commands, and its mode of operation is shown in FIG. 1. The card application can actively send the command to the terminal according to the requirement, and request the terminal to start the browser according to the appointed URL address, wherein the command details are shown in Table 2.
Table 2:
among them, UICC (universal integrated circuit card ) card is a removable smart card for storing user information, authentication keys, phone books, short messages, etc. The SIM physical specification complies with the specifications of the UICC.
The enhanced telephony system environment in which information access is implemented is described below.
Fig. 6 is a schematic structural diagram of a system for implementing information access enhancement call, as shown in the figure, the system includes: the mobile phone terminal comprises a super SIM card enhanced call application and a SIM card of USIM application, a mobile phone terminal comprising a SIM card, a baseband chip, an AP chip and a browser, a call management platform and a service platform.
The baseband chip communicates with the call management platform via OTA (Over-the-Air).
The main functions of each module are as follows:
enhancement of telephony applications: and detecting a user call event, inquiring call configuration information from a call management platform, starting an H5 page, and completing linkage between the user call and the H5 page.
And a call management platform: the user call number and H5 page URL (uniform resource locator ) configuration information are managed.
Service platform: the H5 page URL corresponds to a service platform page.
And (3) a mobile phone terminal: and sending a user call event to the SIM card, and responding to a user starting browser command, and starting an H5 page corresponding to the URL.
In the implementation, the terminal sends the call information to the enhanced call application of the SIM card, and when the user uses the terminal to call a telephone, the call information is sent to the enhanced call application of the SIM card.
In practice, the address is obtained by the enhanced call application of the SIM card, which is obtained from the enhanced call management platform (which will be described by the first embodiment); or alternatively, the first and second heat exchangers may be,
the enhanced call application of the SIM card generates a SIM service management address (which will be described through embodiment two) when it is determined to be the home number.
In implementation, the address acquired by the enhanced call application of the SIM card is acquired from the enhanced call management platform by connecting the enhanced call management platform through the OTA.
Correspondingly, the request for the enhanced call application of the SIM card to acquire the address is requested through the OTA connection enhanced call management platform.
Specifically, the enhanced call application is connected to the enhanced call management platform through an OTA (short message, BIP and other over-the-air technologies).
In practice, the address is a URL corresponding to the terminal (which will be described by way of example only).
In implementation, the enhanced call application of the SIM card instructs the terminal to access the address, which is indicated by generating the trunk Browser command data.
Specifically, the enhanced call application generates a Launch Browser command data and sends the command to the terminal
In implementation, when the access address of the instruction of the enhanced call application of the SIM card is a URL corresponding to the terminal, the terminal starts the browser according to the designated URL address and then interacts with the service platform through the browser (which will be described through embodiment one); or alternatively, the first and second heat exchangers may be,
when the indicated access address of the enhanced call application of the SIM card is the SIM service management address, the terminal starts the browser according to the specified URL address, and then performs super SIM service configuration through the page (which will be described through the second embodiment).
The following is an example.
Example 1
This example is an implementation description of enhanced call flow.
FIG. 7 is a schematic diagram of an embodiment of a call enhancement implementation process, which may include:
1. the enhanced call card application carries out a startup registration event to the mobile phone terminal, and the mobile phone terminal returns a corresponding registration response;
2. the user dials a call, and the mobile phone terminal transmits the call detail data to the SIM enhanced call application;
the card operation may be notified specifically BY event_call_control_by_naa.
3. The enhanced call application queries the call management platform for number configuration information (mobile phone number), and the call management platform returns corresponding number configuration information (URL) after querying.
Specifically, the enhanced call application connects to the enhanced call management platform through an OTA (short message, BIP (independent transmission protocol, bearer Independent Protocol) and other air technologies) mode, and obtains information such as URL corresponding to the mobile phone number of the called opposite terminal.
4. The enhanced call application generates a Launch Browser command data and sends the command to the terminal;
5. the terminal starts the browser according to the appointed URL address and returns a command response;
6. after the browser is started, the user interacts with the service platform through the browser.
Example two
This example illustrates the implementation of a lightweight super SIM portal.
The super SIM service lightweight access is a typical scene of the enhanced call technology based on STK, and a user enters the super SIM service entrance by dialing a local number.
Fig. 8 is a schematic flow chart of implementation of a second lightweight super SIM entry, which may include:
1. the enhanced call card application carries out a startup registration event to the mobile phone terminal, and the mobile phone terminal returns a corresponding registration response;
2. the user dials the local telephone, and the mobile phone terminal transmits the call detail data to the SIM enhanced call application;
the card application may be notified in particular BY event_call_control_by_sim.
3. The enhanced call application inquires whether the enhanced call application is a local number, if so, a trunk Browser command is sent, and a Browser (super SIM service platform URL) is started;
the enhanced call application judges that the enhanced call application is a local number, generates a trunk Browser command data containing a super SIM service management address (URL), and sends the command to the terminal;
the terminal starts the browser according to the appointed URL address and receives the returned command response;
4. after the browser is started, the user can perform super SIM service configuration through the page.
Based on the same inventive concept, the embodiments of the present invention further provide a SIM card, a terminal, an enhanced call management platform, and a computer readable storage medium, and because the principles of solving the problems of these devices are similar to those of the information access method, the implementation of these devices may refer to the implementation of the method, and the repetition is omitted.
In implementing the technical scheme provided by the embodiment of the invention, the method can be implemented as follows.
Fig. 9 is a schematic diagram of a structure of a SIM card, as shown in the drawing, the SIM card includes:
receiving call information sent by a terminal;
acquiring an address;
instructing the terminal to access the address;
a transceiver 910 for receiving and transmitting data under the control of the processor 900.
In the implementation, an address is acquired from an enhanced call management platform; or the SIM service management address generated when the local number is judged.
In practice, the address is obtained by enhancing the call management platform through the OTA connection.
In implementation, the address is a URL corresponding to the terminal.
In practice, the terminal is instructed to access the address by generating a round Browser command data.
Wherein in fig. 9, a bus architecture may comprise any number of interconnected buses and bridges, and in particular one or more processors represented by processor 900 and various circuits of memory represented by memory 920, linked together. The bus architecture may also link together various other circuits such as peripheral devices, voltage regulators, power management circuits, etc., which are well known in the art and, therefore, will not be described further herein. The bus interface provides an interface. The transceiver 910 may be a number of elements, i.e., include a transmitter and a receiver, providing a means for communicating with various other apparatus over a transmission medium. The processor 900 is responsible for managing the bus architecture and general processing, and the memory 920 may store data used by the processor 900 in performing operations.
The embodiment of the invention also provides a SIM card, which comprises:
the enhanced call application receiving module of the SIM card is used for receiving call information sent by the terminal;
the enhanced call application acquisition module of the SIM card is used for acquiring the address;
and the enhanced call application indication module of the SIM card is used for indicating the terminal to access the address.
In the implementation, the enhanced call application acquisition module of the SIM card is further used for acquiring an address from the enhanced call management platform; or the SIM service management address generated when the local number is judged.
In implementation, the enhanced call application acquisition module of the SIM card is further configured to acquire the address through the OTA connection enhanced call management platform.
In implementation, the enhanced call application acquisition module of the SIM card is further configured to acquire a URL corresponding to the terminal.
In an implementation, the enhanced call application instruction module of the SSIM card is further configured to generate the trunk Browser command data to access the address by the terminal.
For convenience of description, the parts of the above apparatus are described as being functionally divided into various modules or units, respectively. Of course, the functions of each module or unit may be implemented in the same piece or pieces of software or hardware when implementing the present invention.
Fig. 10 is a schematic structural diagram of a terminal, as shown in the drawing, including:
sending call information to an enhanced call application of the SIM card;
accessing an address according to the indication of the enhanced call application of the SIM card;
a transceiver 1010 for receiving and transmitting data under the control of the processor 1000.
In the implementation, the call information is sent to the enhanced call application of the SIM card, and when the user calls the phone using the terminal, the call information is sent to the enhanced call application of the SIM card.
In the implementation, when the indicated access address of the enhanced call application of the SIM card is the URL corresponding to the terminal, after the browser is started according to the designated URL address, interaction is carried out with the service platform through the browser; or alternatively, the first and second heat exchangers may be,
when the indicated access address of the enhanced call application of the SIM card is the SIM service management address, after the browser is started according to the appointed URL address, super SIM service configuration is carried out through the page.
In implementation, the enhanced call application of the SIM card instructs the terminal to access the address, which is indicated by generating the trunk Browser command data.
Wherein in fig. 10, a bus architecture may comprise any number of interconnected buses and bridges, and in particular one or more processors represented by the processor 1000 and various circuits of the memory, represented by the memory 1020, are chained together. The bus architecture may also link together various other circuits such as peripheral devices, voltage regulators, power management circuits, etc., which are well known in the art and, therefore, will not be described further herein. The bus interface provides an interface. The transceiver 1010 may be a number of elements, i.e., including a transmitter and a receiver, providing a means for communicating with various other apparatus over a transmission medium. The user interface 1030 may also be an interface capable of interfacing with an internal connection requiring device for a different user device including, but not limited to, a keypad, display, speaker, microphone, joystick, etc.
The processor 1000 is responsible for managing the bus architecture and general processing, and the memory 1020 may store data used by the processor 1000 in performing operations.
The embodiment of the invention also provides a terminal, which comprises:
the terminal sending module is used for sending call information to the enhanced call application of the SIM card;
and the terminal access module is used for accessing the address according to the instruction of the enhanced call application of the SIM card.
In an implementation, the terminal sending module is further configured to send information of a call to an enhanced call application of the SIM card when the user calls the phone using the terminal.
In implementation, the terminal access module is further configured to interact with the service platform through the browser after starting the browser according to the specified URL address when the indicated access address of the enhanced call application of the SIM card is the URL corresponding to the terminal; or when the indicated access address of the enhanced call application of the SIM card is the SIM service management address, starting the browser according to the appointed URL address, and performing super SIM service configuration through the page.
In an implementation, the terminal access module is further configured to receive an enhanced call application of the SIM card, and instruct the terminal to access the address by generating a trunk Browser command data.
For convenience of description, the parts of the above apparatus are described as being functionally divided into various modules or units, respectively. Of course, the functions of each module or unit may be implemented in the same piece or pieces of software or hardware when implementing the present invention.
FIG. 11 is a schematic diagram of an enhanced call management platform, as shown, the platform includes:
the processor 1100, configured to read the program in the memory 1120, performs the following procedures:
receiving a request for acquiring an address sent by an enhanced call application of the SIM card;
the address is returned to the enhanced call application of the SIM card, so that the enhanced call application of the SIM card indicates the terminal to access the address;
a transceiver 1110 for receiving and transmitting data under the control of the processor 1100.
In implementation, the request for the enhanced call application of the SIM card to obtain the address is requested through the OTA connection enhanced call management platform.
In implementation, the address is a URL corresponding to the terminal.
Wherein in fig. 11, a bus architecture may comprise any number of interconnected buses and bridges, and in particular one or more processors represented by processor 1100 and various circuits of memory represented by memory 1120, linked together. The bus architecture may also link together various other circuits such as peripheral devices, voltage regulators, power management circuits, etc., which are well known in the art and, therefore, will not be described further herein. The bus interface provides an interface. The transceiver 1110 may be a number of elements, i.e., include a transmitter and a receiver, providing a means for communicating with various other apparatus over a transmission medium. The processor 1100 is responsible for managing the bus architecture and general processing, and the memory 1120 may store data used by the processor 1100 in performing operations.
The embodiment of the invention also provides an enhanced call management platform, which comprises:
the enhanced call management platform receiving module is used for receiving a request for acquiring an address sent by an enhanced call application of the SIM card;
and the enhanced call management platform address module is used for returning an address to the enhanced call application of the SIM card and for allowing the enhanced call application of the SIM card to instruct the terminal to access the address.
In an implementation, the enhanced call management platform receiving module is further configured to receive a request for obtaining an address through the OTA connection enhanced call management platform.
In implementation, the enhanced call management platform address module is further configured to return a URL corresponding to the terminal.
For convenience of description, the parts of the above apparatus are described as being functionally divided into various modules or units, respectively. Of course, the functions of each module or unit may be implemented in the same piece or pieces of software or hardware when implementing the present invention.
The embodiment of the invention also provides a computer readable storage medium, which stores a computer program for executing the information access method of one or a combination of the enhanced call application, the terminal and the enhanced call management platform information side of the SIM card.
The specific implementation can be referred to the implementation of the information access method of one or a combination of the enhanced call application, the terminal and the enhanced call management platform information side of the SIM card.
In summary, in the technical solution provided in the embodiments of the present invention, a solution for starting a browser by a user call is provided.
The enhanced call based on STK is provided, the browser is started when the user is supported to call through a call control event and a browser active command starting, and the call service is assisted;
and starting the personal homepage based on the STK, starting the personal homepage by calling the local number, entering a super SIM service portal, and carrying out service configuration.
The method and the system for enhancing the call based on the STK are realized, the browser is started when the user calls is supported, the interaction efficiency is improved, the manpower communication cost is reduced, and the service experience is improved;
the terminal is not required to be modified, and the services such as multimedia caller identification, intelligent customer service interaction and the like are realized;
without installing APP, the user automatically starts the personal homepage by calling the local number, thus realizing a lightweight and convenient super SIM service management entry.
It will be appreciated by those skilled in the art that embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, magnetic disk storage, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It will be apparent to those skilled in the art that various modifications and variations can be made to the present invention without departing from the spirit or scope of the invention. Thus, it is intended that the present invention also include such modifications and alterations insofar as they come within the scope of the appended claims or the equivalents thereof.
Claims (19)
1. An information access method, comprising:
the enhanced call application of the subscriber identity module SIM card receives call information sent by the terminal;
the enhanced call application of the SIM card obtains an address;
the enhanced call application of the SIM card instructs the terminal to access the address.
2. The method of claim 1, wherein the enhanced call application of the SIM card obtains the address by obtaining the address from an enhanced call management platform; or alternatively, the first and second heat exchangers may be,
the enhanced call application of the SIM card generates an SIM service management address when judging the SIM card is a local number.
3. The method of claim 2, wherein the enhanced call application acquisition address of the SIM card acquires an address from the enhanced call management platform by over-the-air OTA connection to the enhanced call management platform.
4. A method as claimed in claim 2 or 3, wherein the address is a URL corresponding to the terminal.
5. The method of claim 1, wherein the enhanced telephony application of the SIM card instructs the terminal to access the address as indicated by generating Launch Browser command data.
6. An information access method, comprising:
the terminal sends calling information to the enhanced call application of the SIM card;
the terminal accesses the address according to the indication of the enhanced call application of the SIM card.
7. The method of claim 6, wherein the terminal sends call information to the enhanced telephony application of the SIM card, the call information being sent to the enhanced telephony application of the SIM card when the user calls the phone using the terminal.
8. The method of claim 6, wherein when the indicated access address of the enhanced call application of the SIM card is a URL corresponding to the terminal, the terminal starts the browser according to the specified URL address, and then interacts with the service platform through the browser; or alternatively, the first and second heat exchangers may be,
when the indicated access address of the enhanced call application of the SIM card is the SIM service management address, the terminal starts the browser according to the appointed URL address and then carries out super SIM service configuration through the page.
9. The method of claim 6, wherein the enhanced telephony application of the SIM card instructs the terminal to access the address as indicated by generating a round Browser command data.
10. An information access method, comprising:
the enhanced call management platform receives a request for acquiring an address sent by an enhanced call application of the SIM card;
the enhanced call management platform returns an address to the enhanced call application of the SIM card, so that the enhanced call application of the SIM card indicates the terminal to access the address.
11. The method of claim 10, wherein the request for the address by the enhanced call application of the SIM card is requested through an OTA connection enhanced call management platform.
12. A method according to claim 10 or 11, wherein the address is a URL corresponding to the terminal.
13. A SIM card, comprising:
a processor for reading the program in the memory, performing the following process:
receiving call information sent by a terminal;
acquiring an address;
instructing the terminal to access the address;
and a transceiver for receiving and transmitting data under the control of the processor.
14. A SIM card, comprising:
the enhanced call application receiving module of the SIM card is used for receiving call information sent by the terminal;
the enhanced call application acquisition module of the SIM card is used for acquiring the address;
and the enhanced call application indication module of the SIM card is used for indicating the terminal to access the address.
15. A terminal, comprising:
a processor for reading the program in the memory, performing the following process:
sending call information to an enhanced call application of the SIM card;
accessing an address according to the indication of the enhanced call application of the SIM card;
and a transceiver for receiving and transmitting data under the control of the processor.
16. A terminal, comprising:
the terminal sending module is used for sending call information to the enhanced call application of the SIM card;
and the terminal access module is used for accessing the address according to the instruction of the enhanced call application of the SIM card.
17. An enhanced call management platform, comprising:
a processor for reading the program in the memory, performing the following process:
receiving a request for acquiring an address sent by an enhanced call application of the SIM card;
the address is returned to the enhanced call application of the SIM card, so that the enhanced call application of the SIM card indicates the terminal to access the address;
and a transceiver for receiving and transmitting data under the control of the processor.
18. An enhanced call management platform, comprising:
the enhanced call management platform receiving module is used for receiving a request for acquiring an address sent by an enhanced call application of the SIM card;
and the enhanced call management platform address module is used for returning an address to the enhanced call application of the SIM card and for allowing the enhanced call application of the SIM card to instruct the terminal to access the address.
19. A computer readable storage medium, characterized in that the computer readable storage medium stores a computer program for executing the method of any one of claims 1 to 12.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111325153.XA CN116112874A (en) | 2021-11-10 | 2021-11-10 | Information access method, equipment and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111325153.XA CN116112874A (en) | 2021-11-10 | 2021-11-10 | Information access method, equipment and storage medium |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN116112874A true CN116112874A (en) | 2023-05-12 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202111325153.XA Pending CN116112874A (en) | 2021-11-10 | 2021-11-10 | Information access method, equipment and storage medium |
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| Country | Link |
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| CN (1) | CN116112874A (en) |
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2021
- 2021-11-10 CN CN202111325153.XA patent/CN116112874A/en active Pending
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