CN116109448A

CN116109448A - Case data management method and device, electronic equipment and medium

Info

Publication number: CN116109448A
Application number: CN202310136615.6A
Authority: CN
Inventors: 金史平; 张宏庆; 张立庆; 汪昕
Original assignee: Shanghai Jinqiao Yifa Information Technology Co ltd
Current assignee: Shanghai Jinqiao Yifa Information Technology Co ltd
Priority date: 2023-02-20
Filing date: 2023-02-20
Publication date: 2023-05-12

Abstract

The application relates to a method, a device, electronic equipment and a medium for managing case data, and relates to the field of data processing. The method and the device have the effect of improving efficiency of making the data packet in the case of standing.

Description

Case data management method and device, electronic equipment and medium

Technical Field

The present invention relates to the field of data processing, and in particular, to a method, an apparatus, an electronic device, and a medium for case data management.

Background

Financial disputes refer to disputes generated by the problem of money being melted in the process of cooperation between a financial institution and a customer, for example, the customer borrows 5 ten thousand yuan to the financial institution, but the customer evades repayment for various reasons and even refuses to contact. Namely, financial disputes are generated between the clients and the financial institutions at the moment. Currently, when financial disputes are generated, a party who is generally affected by interests will seek assistance from the court. When the court processes the cases, the staff is required to firstly sort the received materials (such as prosecution books and other evidences) of the cases so as to judge whether the materials are complete, continuously verify the data related to the materials, and finally prepare a case-setting data packet capable of setting up cases.

However, since the data volume related to the financial dispute is large (for example, loan amount and repayment record), the rate of making the case-setting data packet by the staff is slow, so how to improve the making efficiency of the case-setting data packet is a problem.

Disclosure of Invention

In order to improve the production efficiency of the case-setting data packet, the application provides a case data management method, a case data management device, electronic equipment and a medium.

In a first aspect, the present application provides a method for case data management, which adopts the following technical scheme:

a method of case data management, comprising:

when at least two file materials of a target case are received, determining the dispute type of the target case and the material types of the at least two file materials;

determining target material types corresponding to the dispute types from a preset material type library, wherein the preset material type library comprises a plurality of target material types, and each target material type corresponds to the dispute type;

judging whether the at least two file materials are complete based on the target material type, and obtaining a first judgment result;

determining file materials to be extracted corresponding to the target case based on the first judging result;

extracting target data from the file material to be extracted;

judging whether the target data is real or not to obtain a second judging result;

and based on the second judging result, preparing a case setting data packet of the target case.

By adopting the technical scheme, when at least two file materials of a target case are received, the situation that the at least two file materials are required to be used for the target case is described, the dispute type of the target case and the material types included in the at least two file materials are determined, so that whether the received file materials of the target case are complete or not can be conveniently judged according to the material types, a preset material type base comprises a plurality of target material types, each target material type corresponds to the dispute type, the target material types with the dispute type identical to the dispute type of the target case are determined from the preset material type base, whether the material types included in the at least two file materials are complete or not is judged according to the target material types, a first judgment result is obtained, the file materials to be extracted corresponding to the target case are determined according to the first judgment result, so that target data can be extracted from the file materials to be extracted later, whether the target data are real or not is judged, whether the file materials to be extracted can be used for manufacturing a data packet to be manufactured or not is judged, and according to a second judgment result, the data packet of the target case can be manufactured, and the data packet can be manufactured only be manufactured by the relevant data packet of the target case, and the data case can be manufactured by workers.

In another possible implementation manner, the determining, based on the first determination result, file material to be extracted corresponding to the target case includes:

if the first judgment result is yes, determining that the at least two file materials are file materials to be extracted;

if the first judgment result is negative, determining the type of the material to be supplemented of the target case, outputting the type of the material to be supplemented, and determining the supplementary document material and the at least two document materials as the document material to be extracted corresponding to the target case when receiving the supplementary document material corresponding to the type of the material to be supplemented.

By adopting the technical scheme, when the first judging result is yes, the received at least two file materials are indicated to be complete in material type, the at least two file materials can be determined to be file materials to be extracted by being used for making a standing case data packet, and when the first judging result is no, the received at least two file materials are indicated to be incomplete in material type, namely evidence is missing and standing case cannot be carried out, so that the missing file materials in the at least two file materials, namely the material types to be supplemented, can be determined according to the target material type and the material types, namely the material types to be supplemented, the material types to be supplemented are output, so that an initiator of the target case can supplement the missing file materials according to the material types to be supplemented, and when the supplementary file materials corresponding to the material types to be supplemented are received, the supplementary file materials and the file materials to be extracted, corresponding to the target case, are determined to be received for the first time, thereby achieving the effect of determining the file materials to be extracted, corresponding to the target case.

In another possible implementation manner, the target data corresponds to a target data type;

and judging whether the target data is true or not to obtain a second judgment result, wherein the judging comprises the following steps:

acquiring control data uploaded by a reported person corresponding to the target case, wherein the data type of the control data is the same as the target data type;

judging whether the control data is the same as the target data;

if the first judgment result is the same, determining that the second judgment result is yes;

if not, determining that the second judging result is negative.

By adopting the technical scheme, the target data corresponds to the target data type, the data type of the comparison data is the same as the data type of the target data, the comparison data uploaded by the person to be notified corresponding to the target case is obtained so as to judge whether the comparison data is the same as the target data or not, so that whether the data contained in the file material to be extracted is true or not is judged, when the comparison data is the same as the target data, the fact that the data contained in the file material to be extracted is true is indicated, namely, the second judgment result is determined, and when the comparison data is different from the target data, the fact that the target data provided by the initiator is inconsistent with the comparison data provided by the person to be notified is indicated, namely, the authenticity of the target data is difficult to be determined, namely, whether the second judgment result is true or not can be determined, so that the subsequent operation can be carried out according to different judgment results, and therefore, a true effective practical standing case data packet can be manufactured.

In another possible implementation manner, based on the second determination result, the preparing a case-setting data packet of the target case includes:

if the second judgment result is yes, based on the target material to be extracted, preparing a case setting data packet of the target case;

if the second judgment result is negative, determining that the file material to be extracted containing the target data to be verified is the file material to be modified, outputting the file material to be modified, and when receiving the modified file material corresponding to the file material to be modified, manufacturing a case-setting data packet of the target case based on the modified file material and the target material to be extracted, wherein the target data to be verified is different from the reference data.

By adopting the technical scheme, when the second judging result is yes, the fact that the target data in the current target material to be extracted is true is indicated, namely, the target material to be extracted can be used for manufacturing the case-setting data packet, and the case-setting data packet of the target case is manufactured according to the target material to be extracted, so that the effect that the electronic equipment automatically manufactures the case-setting data packet of the target case is achieved, and the materials in the case-setting data packet are complete, real and effective. And when the judgment result is negative, the condition that the counterfeited or recorded error can exist in the target data is indicated, the target data to be verified is the target data different from the comparison data, the file material to be modified containing the target data to be verified is determined from the file material to be extracted, and the file material to be modified is output, so that an initiator of the target case can verify the file material to be modified and modify the file material to be modified, and when the modified file material corresponding to the file material to be modified is received, the standing case data packet of the target case is manufactured according to the modified file material and the target material to be extracted, thereby achieving the effect that the electronic equipment automatically manufactures the standing case data packet of the target case.

In another possible implementation manner, the creating the case setting data packet of the target case further includes:

acquiring the generation time of generating the case-setting data packet by the target case;

performing character recognition on the complaints to obtain litigation requests, original notice information and reported information corresponding to the target cases;

and storing the generation time, the dispute type, the litigation request, the original notice information and the notice information into a preset statistical table.

By adopting the technical scheme, the generation time of the object case generation standing case data packet is acquired, so that a subsequent worker can determine the generation time of the object case according to the generation time of the standing case data packet, the file material to be extracted comprises the complaint form, the complaint form is a file for proposing a litigation to a court, and contents such as original notice information, reported information, litigation request and the like are recorded, therefore, the corresponding litigation request, original notice information and reported person information of the object case can be obtained by carrying out text recognition on the complaint form, and the generation time, the dispute type, the litigation request, the original notice information and the reported person information of the object case are stored in a preset statistical table, so that the subsequent court worker can directly know the basic condition of the case in the preset statistical table when inquiring the case, and does not need to open the case data packet for searching, and the efficiency of the specific content of the subsequent worker is improved.

In another possible implementation manner, the creating the case-setting data packet of the target case based on the second determination result further includes:

acquiring the number of case processing, the number of cases to be processed and the audience evaluation score corresponding to each mediation person respectively, wherein the number of case processing is the number of cases for processing the dispute type, and the mediation person is a person for processing the case which has been found;

calculating scores corresponding to the mediation staff respectively based on the case processing number, the case to be processed number, the audience evaluation scores and the weights corresponding to the cases;

and determining the reconciliation staff with the highest score as the reconciliation staff corresponding to the target case.

By adopting the technical scheme, after the standing case data package of the target case is manufactured, the situation that the target case is about to be processed by the standing case is described, the mediation staff is the person who processes the standing case, the case processing quantity is the quantity of the cases for processing the dispute type, the case processing quantity of each mediation staff, the number of the cases to be processed and the audience evaluation score are obtained, so that the scores corresponding to the mediation staff are calculated according to the case processing quantity, the number of the cases to be processed and the audience evaluation score, wherein the more the case processing quantity is, the better the related knowledge of the mediation staff is, the more the processing experience is, the more the mediation staff is suitable for processing the case, the less the quantity to be processed is, the current mediation staff can be started to process the case earlier, the audience evaluation score is divided into the evaluation score of the mediation staff after the case is processed, the original notification staff and the audience evaluation score is high, the people are satisfied with the mediation staff, and accordingly the people have a high weight and the corresponding relation and the audience evaluation score can be calculated according to the description of the people, and the corresponding to the quantity is determined, and the people with a high score is calculated, and the corresponding to the people has a high processing efficiency.

In another possible implementation, the method further includes:

when detecting that the case processing number of the mediation staff corresponding to the target cases does not reach the preset number, determining litigation requests corresponding to the dispute types from the preset statistical table;

acquiring related laws including the dispute types;

and outputting the related legal rules and the litigation request to terminal equipment corresponding to the mediation personnel.

By adopting the technical scheme, the preset quantity is the preset quantity of cases to be used as a standard for judging whether the mediation personnel has better processing capability for processing the cases, and because the mediation personnel is determined, the mediation personnel is not only required to consider the quantity of the cases to be processed, but also required to consider whether the mediation personnel can process the cases faster, so that the situation that the processing capability of the mediation personnel corresponding to the cases is not better can exist, therefore, the litigation request which is the same as the dispute type for processing the cases at present can be determined from the preset statistical table, and the related legal requirements comprising the dispute type can be acquired, so that the subsequent output of the related legal requirements and the litigation request to the terminal equipment corresponding to the mediation personnel can be facilitated, and the effect of improving the processing capability of the mediation personnel on the cases can be achieved.

In a second aspect, the present application provides a device for case data management, which adopts the following technical scheme:

an apparatus for case data management, comprising:

the first determining module is used for determining dispute types of the target case and material types of at least two file materials when the at least two file materials of the target case are received;

the second determining module is used for determining target material types corresponding to the dispute types from a preset material type library, wherein the preset material type library comprises a plurality of target material types, and each target material type corresponds to the dispute type;

the first judging module is used for judging whether the material types of the at least two file materials are complete based on the target material types, so as to obtain a first judging result;

the third determining module is used for determining file materials to be extracted corresponding to the target case based on the first judging result;

the extraction module is used for extracting target data from the file material to be extracted;

the second judging module is used for judging whether the target data is real or not to obtain a second judging result;

and the production module is used for producing the case setting data packet of the target case based on the second judgment result.

By adopting the technical scheme, when at least two file materials of a target case are received, the situation that the target case is required to be subjected to the current situation is described, the dispute type of the target case and the material types contained in the at least two file materials are determined through the first determining module, so that whether the received file materials of the target case are complete or not can be conveniently determined according to the material types, a preset material type library comprises a plurality of target material types, each target material type corresponds to the dispute type, the target material types of the dispute type and the target material types of the target case are determined through the second determining module from the preset material type library, whether the material types of the at least two file materials are complete or not is determined through the first determining module according to the target material types, a first determining result is obtained, and a subsequent third determining module is convenient for determining the file materials to be extracted corresponding to the target case according to the first determining result, so that the subsequent extracting module can extract target data from the file materials to be extracted, and the second determining module can conveniently determine whether the target data are complete or not according to the first determining result, and accordingly, the situation that the data can be conveniently manufactured by the data is required to be conveniently manufactured according to the data of the relevant data cases is completed, and the situation can be conveniently manufactured by the second determining module, and the situation is required to be conveniently manufactured by the data.

In another possible implementation manner, when determining the file material to be extracted corresponding to the target case based on the first determination result, the third determining module is specifically configured to:

In another possible implementation manner, the second determining module is configured to determine whether the target data is real, to obtain a second determination result, specifically configured to:

when control data uploaded by a reported person corresponding to the target case is received, judging whether the control data is identical to the target data or not, wherein the data type of the control data is identical to the target data type;

if not, determining that the second judging result is negative.

In another possible implementation manner, the making module is specifically configured to, when making the case-setting data packet of the target case based on the second determination result:

if the second judgment result is negative, determining that the file material to be extracted containing the data type to be verified is the file material to be modified, outputting the file material to be modified, and when receiving the modified file material corresponding to the file material to be modified, manufacturing a case-setting data packet of the target case based on the modified file material and the target material to be extracted, wherein the target data to be verified is different from the target data of the comparison data.

In another possible implementation, the apparatus further includes:

the first acquisition module is used for acquiring the generation time of generating the case-setting data packet by the target case;

the recognition module is used for carrying out character recognition on the complaints to obtain litigation requests, original notice information and reported person information corresponding to the target cases;

and the storage module is used for storing the generation time, the dispute type, the litigation request, the original notice information and the notice information into a preset statistical table.

In another possible implementation, the apparatus further includes:

the second acquisition module is used for acquiring the processing quantity of the cases of the dispute type processed by at least two reconciliation staff, the quantity of the cases to be processed and the audience evaluation score;

the calculation module is used for calculating the scores of the at least two mediation staff based on the processing number, the number of cases to be processed, the audience evaluation scores and the weights corresponding to the people evaluation scores;

and the fourth determining module is used for determining the mediator with the highest score as the mediator corresponding to the case.

In another possible implementation, the apparatus further includes:

a fifth determining module, configured to determine, from the preset statistics table, other cases with the same dispute type when it is detected that the number of the mediated persons corresponding to the target case does not reach a preset number;

the third acquisition module is used for acquiring legal information comprising the dispute type;

and the output module is used for outputting the legal information and the other cases to the terminal equipment corresponding to the mediation staff.

In a third aspect, the present application provides an electronic device, which adopts the following technical scheme:

An electronic device, the electronic device comprising:

at least one processor;

a memory;

at least one application program, wherein the at least one application program is stored in the memory and configured to be executed by the at least one processor, the at least one application program configured to: a method of case data management according to any one of the possible implementations of the first aspect is performed.

In a fourth aspect, the present application provides a computer readable storage medium, which adopts the following technical scheme:

a computer readable storage medium, which when executed in a computer, causes the computer to perform the method of case data management of any of the first aspects.

In summary, the present application includes at least one of the following beneficial technical effects:

1. when at least two file materials of a target case are received, the situation that the target case is required to be subjected to standing according to the at least two file materials is described, the dispute type of the target case and the material types included in the at least two file materials are determined, so that whether the received file materials of the target case are complete or not can be conveniently judged according to the material types, a preset material type library comprises a plurality of target material types, each target material type corresponds to the dispute type, the target material types of which the dispute type is the same as the dispute type of the target case are determined from the preset material type library, whether the material types included in the at least two file materials are complete or not is judged according to the target material types, a first judging result is obtained, the file materials to be extracted corresponding to the target case are determined according to the first judging result, so that whether the target data can be extracted from the file materials to be extracted are complete or not can be conveniently judged, and whether the file materials to be extracted can be used for making a data packet or not can be conveniently judged, and according to a second judging result, the situation data of the target case can be made, the relevant data of the target case can be made only by the personnel when the data of the data carrier of the target case is required to be made, and the relevant data carrier is completed;

2. After a case-setting data package of a target case is manufactured, the situation that the target case is about to be processed by the case is described, the case processing quantity is the quantity of cases for processing the dispute type, the case processing quantity of each of the case processing agents, the quantity of the cases to be processed and the audience evaluation score are obtained, so that the scores corresponding to the case processing quantity, the quantity of the cases to be processed and the audience evaluation score are calculated conveniently, the scores corresponding to the case processing agents are calculated conveniently, wherein the more the case processing quantity is, the more the description is that the better the related knowledge of the case of the dispute type is mastered, the more the processing experience is, the more the case processing agents are suitable for processing the case, the less the quantity to be processed is, the current case processing agents can be processed by the case processing agents earlier, the audience evaluation score is that after the case processing agents are processed, the evaluation scores of the original persons and the persons to the case processing agents are high, the satisfaction degree of the description on the persons is high, and the people is accordingly the weight of the case processing agents and the relation of the corresponding to the case processing agents is calculated well, the score is calculated according to the quantity of the information of the people to be processed, and the score is calculated well, and the people to be processed by the person is better.

Drawings

Fig. 1 is a flow chart of a method for case data management according to an embodiment of the present application.

Fig. 2 is a schematic structural diagram of an apparatus for case data management according to an embodiment of the present application.

Fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

Detailed Description

The present application is described in further detail below in conjunction with figures 1-3.

Modifications of the embodiments which do not creatively contribute to the invention may be made by those skilled in the art after reading the present specification, but are protected by patent laws only within the scope of claims of the present application.

For the purposes of making the objects, technical solutions and advantages of the embodiments of the present application more clear, the technical solutions of the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is apparent that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, are intended to be within the scope of the present application.

In addition, the term "and/or" herein is merely an association relationship describing an association object, and means that three relationships may exist, for example, a and/or B may mean: a exists alone, A and B exist together, and B exists alone. In this context, unless otherwise specified, the term "/" generally indicates that the associated object is an "or" relationship.

Embodiments of the present application are described in further detail below with reference to the drawings attached hereto.

The embodiment of the application provides a case data management method, which is executed by electronic equipment, wherein the electronic equipment can be a server or terminal equipment, and the server can be an independent physical server, a server cluster or a distributed system formed by a plurality of physical servers, or a cloud server for providing cloud computing service. The terminal device may be, but is not limited to, a smart phone, a tablet computer, a notebook computer, a desktop computer, etc., and the terminal device and the server may be directly or indirectly connected through wired or wireless communication, which is not limited herein, and as shown in fig. 1, the method includes:

step S101, when at least two file materials of a target case are received, determining the dispute type of the case and the material type of the at least two file materials.

For the embodiment of the application, when at least two file materials of a case are received, the dispute type corresponding to the case and the material type of the at least two file materials are determined, so that whether the received at least two file materials are complete or not can be judged according to the dispute type of the case. At least two file materials are recorded, complaint, original identity card copies and reported identity card copies, and the dispute type is financial borrowing contract disputes.

In the embodiment of the application, the at least two file materials can be paper file materials received under the line by a court staff for scanning and uploading, and can also be electronic version files received on the line for uploading directly. Since the text writing format or content contained in each document material is different, it is possible to identify the distribution of the content in at least two document materials and to determine the type of material to which the document material corresponds to the specific content. For example, the prosecution must include the text of "original notice", "reported", "litigation request" and "facts and reasons", and the "original notice", "reported", "litigation request" and "facts and reasons" are a single line.

Step S102, determining a target material type corresponding to the dispute type from a preset material type library.

The preset material type library comprises a plurality of target material types, and each target material type corresponds to a dispute type.

For the embodiment of the present application, the preset material type library is a material type library set in advance, where the material type library includes a plurality of target material types, and each target material type corresponds to a dispute type, and it is assumed that the preset material type library includes: the disputes corresponding to the complaints include credit card disputes, financial borrowing contract disputes, financing lease contract disputes, bill disputes, insurance disputes and the like, and the dispute types corresponding to the credit card claims are credit card disputes.

Step S103, judging whether at least two file materials are complete based on the type of the target material, and obtaining a first judging result.

For the embodiment of the application, whether the received at least two file materials are complete or not is judged according to the type of the target material, so that whether the at least two file materials can be used for manufacturing the case-setting data packet or not is judged.

Step S104, determining file materials to be extracted corresponding to the cases based on the first judgment result.

For the embodiment of the application, according to the first judgment result, the file material to be extracted, which is possibly used for making the case-setting data packet, is determined so as to facilitate the follow-up verification of whether the data contained in the file material to be extracted is true, and further judge whether the file material to be extracted can be used for making the case-setting data packet.

Step S105, extracting target data from the file material to be extracted.

For the embodiment of the application, the target data is extracted from the file material to be extracted, so that the authenticity of the target data can be judged conveniently, and whether the file material to be extracted can be used for making a case-setting data packet is judged. Further, in the embodiment of the application, when the target data is extracted from the file material to be extracted, the effect of extracting the target data in the file material to be extracted can be achieved by performing text recognition on the file material to be extracted. Furthermore, in order to increase the recognition efficiency during the character recognition, each material type corresponds to a preset recognition section, and the character recognition is performed on the preset recognition section

And S106, judging whether the target data is real or not, and obtaining a second judging result.

For the embodiment of the application, whether the target data is real is judged, and a second judging result is obtained, so that a case-setting data packet can be manufactured according to the second judging result.

Step S107, based on the second judging result, a case setting data packet is produced.

For the embodiment of the application, whether the target data is real or not will affect whether the file material to be extracted corresponding to the target data can be used for making the case-setting data packet, so that the case-setting data packet corresponding to the case is made according to the second judging result, and the made case-setting data packet is real and effective.

In one possible implementation manner of this embodiment of the present application, step S104 includes step S1041 (not shown in the figure) and step S1042 (not shown in the figure) when determining the file material to be extracted corresponding to the target case based on the first determination result, where,

in step S1041, if the first determination result is yes, it is determined that at least two file materials are to be extracted.

For the embodiment of the application, when the first judgment result is yes, it is indicated that the received at least two file materials are complete, and the method can be used for manufacturing a standing case data packet, namely, the at least two file materials can be determined to be the file materials to be extracted, so that verification can be performed on the file materials to be extracted conveniently.

Step S1042, if the first judgment result is negative, determining the type of the material to be supplemented of the target case, outputting the type of the material to be supplemented, and when receiving the supplementary document material corresponding to the type of the material to be supplemented, determining the supplementary document material and at least two document materials as the document material to be extracted corresponding to the target case.

For the embodiment of the application, when the first judgment result is no, it is indicated that the received at least two file materials are incomplete, and part of the materials are missing, so that the file materials cannot be used for making the standing case data packet, therefore, the missing file materials and the material types to be supplemented in the at least two file materials can be determined according to the target material types and the material types, and the material types to be supplemented, which need to be supplemented, are output, so that the original notice or original lawyer corresponding to the target case can supplement the missing file materials according to the material types to be supplemented. When the supplementary document material corresponding to the type of the material to be supplemented is received, the supplementary document material and the document material to be extracted corresponding to the at least two document materials as the target case can be determined, so that the effect of determining the document material to be extracted corresponding to the case is achieved.

Further, if the supplementary document material corresponding to the type of the material to be supplemented is not received within the preset time, the original notice or the original lawyer may not receive the information that needs to supplement the document material. The type of material to be replenished may be output again to enable the original notice or original lawyer to view the information to be replenished to the file material.

In one possible implementation manner of the embodiment of the present application, step S106 includes step S1061 (not shown in the figure), step S1062 (not shown in the figure), step S1063 (not shown in the figure), and step S1064 (not shown in the figure) when determining whether the target data is true, and obtaining the second determination result,

step S1061, obtaining the comparison data uploaded by the interviewee corresponding to the target case.

Wherein the data type of the comparison data is the same as the target data type.

For the embodiment of the application, the target data corresponds to the target data type, the data type of the comparison data is the same as the target data type, and the comparison data uploaded by the notifier corresponding to the target case is obtained so that whether the target data is true can be judged according to the comparison data later. Assuming that the target data is 8 ten thousand yuan, the target data type is borrowing. The comparison data is 8 ten thousand yuan, and the data type is borrowed.

In step S1062, it is determined whether the reference data is the same as the target data.

In the embodiment of the application, whether the comparison data is the same as the target data is judged to obtain a second judgment result. Take step S1061 as an example. And judging whether the 8 ten thousand yuan of target data is the same as the 8 ten thousand yuan of comparison data or not so as to obtain a second judging result.

In step S1063, if the result is the same, it is determined that the second determination result is yes.

For the embodiment of the present application, taking step S1061 as an example, the 8 ten thousand elements of the comparison data are identical to the 8 ten thousand elements of the target data, and the second determination result is determined to be yes, so that the case-setting data packet corresponding to the target case can be manufactured according to the second determination result.

In step S1064, if not, it is determined that the second determination result is no.

For the embodiment of the present application, when the comparison data and the target data are different, it is assumed that the comparison data is 6 ten thousand yuan, that is, the comparison data is 6 ten thousand yuan different from the target data, and the second judgment result is determined as no.

In one possible implementation manner of the embodiment of the present application, step S107 includes step S1071 (not shown in the figure) and step S1072 (not shown in the figure) when preparing the case-setting data packet of the target case, where,

Step S1071, if the second judgment result is yes, based on the target material to be extracted, preparing a case-setting data packet of the target case.

For the embodiment of the application, when the second judgment result is yes, it is indicated that the comparison data provided by the notifier is the same as the target data provided by the original notice, so that it can be determined that the file material to be extracted corresponding to the target data is true, and then a case-setting data packet corresponding to the target case can be made according to the target material to be extracted. Thereby achieving the effect of making complete and realistic case-setting data packets.

Step S1072, if the second judgment result is no, determining that the file material to be extracted containing the target data to be verified is the file material to be modified, outputting the file material to be modified, and when receiving the modified file material corresponding to the file material to be modified, making a case-setting data packet of the target case based on the modified file material and the target material to be extracted.

Wherein the target data to be verified is target data different from the control data.

For the embodiment of the application, when the second judging result is no, it is indicated that the comparison data provided by the notifier is different from the target data provided by the original notice, so that the possibility of counterfeiting exists, and the authenticity of the content in the file material to be extracted corresponding to the target data can be determined, therefore, a case-standing data packet cannot be made according to the file material to be extracted, in order to achieve the purpose of making the case-standing data packet corresponding to the target case, the file material to be extracted containing the target data to be verified can be determined to be the file material to be modified, and the file material to be modified can be verified and correspondingly modified by the original notice or the original law corresponding to the target case, and the modified file material is uploaded, and when the modified file material corresponding to the file material to be modified is received, the case-standing data packet of the target case is made according to the modified file material and the target material to be extracted, so that the effect of automatically making the case-standing data packet of the target case by the electronic equipment is achieved.

In one possible implementation manner of the embodiment of the present application, step S107 further includes step S108 (not shown in the figure), step S109 (not shown in the figure), and step S110 (not shown in the figure), where,

step S108, obtaining the generation time of the object case generation case-setting data packet.

For the embodiment of the application, the generation time of the object case generation case-setting data packet is acquired, so that the object case can be stored according to the survival time later, and staff in a subsequent court can search the object case for case setting in a period of time according to the production time and count the object case.

Step S109, performing text recognition on the prosecution to obtain litigation request, original notice information and notice information corresponding to the target case.

For the embodiment of the application, since the prosecution is submitted in the process of issuing the prosecution request to the court, no matter what type of financial dispute is required, the generated prosecution data package comprises prosecution, each prosecution comprises original notice information, reported person information and litigation request, wherein the litigation request is the main case content of summarizing the target case by the original report. Therefore, the letter recognition is carried out on the prosecution state, and the litigation request, the original notice information and the litigation information corresponding to the target case can be obtained, so that the target case can be counted according to the original notice information, the informer information and the litigation request, and further, staff in a subsequent court can find out the case and know the case when searching the corresponding case according to the original notice information, the informer information and the litigation request, and further, the effect of knowing the historical case is achieved.

Step S110, the generation time, dispute type, litigation request, original notice information and reported information are stored in a preset statistical table.

For the embodiment of the application, the generation time, the dispute type, the litigation request, the original notice information and the notice information are stored in the preset statistical table, so that when a follow-up worker searches a case in the preset statistical table, the related case can be searched, and the related case can be known.

If the staff a needs to learn about 5 ten thousand yuan of cases of citizen a borrowing, but the staff a cannot determine other information corresponding to the cases, the staff a can input feature words which can be determined such as 'citizen a' and '5 ten thousand yuan of borrowing' in a preset statistical table, and the electronic equipment can find out corresponding target cases according to the feature words, and compared with the prior case-setting data packet corresponding to the case, the electronic equipment can store the whole case-setting data packet in a classification mode according to file names, the staff can learn about the case corresponding condition more quickly without decompressing or opening files in the data packet, so that case condition is learned from more contents of the files.

In one possible implementation manner of the embodiment of the present application, step S107 further includes step S111 (not shown in the figure), step S112 (not shown in the figure), and step S113 (not shown in the figure), where,

Step S111, obtaining the case processing number, the case waiting number and the audience evaluation score corresponding to each mediator respectively.

The case processing number is the number of cases for processing disputes, and the mediation personnel are the personnel for processing the case which has been found.

For the embodiment of the application, the number of case processing is the number of cases for processing the dispute type. The dispute type of the target case is assumed to be financial borrowing contract disputes. The method comprises the steps of obtaining the number of cases processed by each mediator for financial borrowing contract disputes, and the number of unprocessed cases to be processed and the audience evaluation score of each mediator at present, so that each mediator can be scored according to the number of cases processed, the number of cases to be processed and the audience evaluation score, and the mediator suitable for processing target cases is selected.

Assuming that the cases corresponding to the mediation staff a are processed 10 cases, the cases to be processed are 2 cases and the people evaluation is divided into 95. The number of cases processed by the mediation staff b is 15, the number of cases to be processed is 5, and the audience evaluation is divided into 96.

Step S112, calculating the scores corresponding to the mediation staff respectively based on the case processing number, the case to be processed number, the people evaluation scores and the weights corresponding to the mediation staff respectively.

For the embodiment of the application, the weight corresponding to the number of cases to be processed is assumed to be 0.3, the weight corresponding to the number of cases to be processed is assumed to be 0.5, and the weight corresponding to the serious evaluation score is assumed to be 0.2. In the embodiment of the application, the more the case processing number is, the better the related knowledge of the dispute type case is mastered by the mediation staff, the more the processing experience is, the more the case is suitable to be processed, the less the amount to be processed is, the more the mediation staff can start to process the case earlier, the people evaluation is divided into evaluation scores of the mediation staff by the original staff and the reported staff after the case is processed, the higher the score is, the higher the satisfaction degree of the people to the mediation staff is, the better the capability of the mediation staff to process the emotion and the relation of the people is, and the score corresponding to the mediation staff a is calculated to be 21 points and the score corresponding to the mediation staff b is calculated to be 21.2 points by taking the step S111 as an example.

In step S113, the reconciliation staff with the highest score is determined as the reconciliation staff corresponding to the target case.

For the embodiment of the present application, taking step S113 as an example, it may be determined that the mediation staff b is a mediation staff corresponding to the target case, so that the target case can be processed in a shorter time and the processing effect is better.

In one possible implementation manner of the embodiment of the present application, step S113 further includes step S114 (not shown in the figure), step S115 (not shown in the figure), and step S116 (not shown in the figure), where,

step S114, when detecting that the case processing number of the moderator corresponding to the target case does not reach the preset number, determining litigation requests corresponding to the dispute types from a preset statistical table.

For the embodiment of the application, the preset number is the case processing number set in advance, and is used as a standard for judging whether the mediation personnel has better processing capability for processing the cases, and when the mediation personnel of the cases are determined, the mediation personnel need to consider not only the number of the cases processed by the mediation personnel but also whether the mediation personnel can process the cases faster, so that the situation that the processing capability of the mediation personnel corresponding to the cases for the cases is not better may exist, and the more the case processing number is, the more the experience of the mediation personnel for processing the dispute types is enough, and the related knowledge grasping capability is better. Therefore, when the case processing quantity of the mediation person corresponding to the target case does not reach the preset quantity, the case processing capability of the mediation person on the dispute type is poor, and litigation requests corresponding to the dispute type can be determined from the preset statistical table, so that the mediation person can know the historical litigation requests.

Step S115, obtaining relevant legal strips including dispute types.

For the embodiment of the application, the relevant laws and regulations corresponding to the dispute type are acquired, so that subsequent reconciliation staff can know laws and regulations corresponding to the dispute type, and clearly how to reconcile.

And step S116, outputting the related legal rules and litigation requests to terminal equipment corresponding to the mediation staff.

For the embodiment of the application, the related legal rules and litigation requests are output to the terminal equipment corresponding to the mediation staff, so that the effect of improving the processing capacity of the mediation staff on the cases is achieved.

Further, in the embodiment of the application, whether a staff member with weaker case processing capability exists at present can be judged by acquiring information such as the current time, whether a new staff member exists in a court staff system, the age of the new staff member and the like. Since there may be cases where students of law profession practice in court, etc. in graduation season of each year, it is possible to determine whether there is a worker with weak processing ability on a case according to the information of the current time, whether there is a new worker in the court worker system, and the age of the new worker, etc.

The above embodiment describes a case data management method from the viewpoint of a method flow, and the following embodiment describes a case data management apparatus 20 from the viewpoint of a virtual module or a virtual unit, and specifically, the following embodiment is described below.

The embodiment of the present application provides a case data management apparatus 20, as shown in fig. 2, the case data management apparatus 20 may specifically include:

a first determining module 201, configured to determine a dispute type of the target case and a material type of at least two file materials when receiving at least two file materials of the target case;

a second determining module 202, configured to determine a target material type corresponding to the dispute type from a preset material type library, where the preset material type library includes a plurality of target material types, and each target material type corresponds to the dispute type;

a first judging module 203, configured to judge whether the material types of at least two file materials are complete based on the target material types, so as to obtain a first judging result;

a third determining module 204, configured to determine, based on the first determination result, a file material to be extracted corresponding to the target case;

an extracting module 205, configured to extract target data from a file material to be extracted;

a second judging module 206, configured to judge whether the target data is real, so as to obtain a second judging result;

and a making module 207, configured to make a case setting data packet of the target case based on the second determination result.

By adopting the above technical scheme, when at least two kinds of file materials of a target case are received, it is explained that the target case is required to be subjected to a final case at present according to the at least two kinds of file materials, the dispute type of the target case and the material types included in the at least two kinds of file materials are determined through the first determining module 201, so that whether the file materials of the received target case are complete or not can be conveniently determined according to the material types, a preset material type library comprises a plurality of target material types, each target material type corresponds to the dispute type, the target material types which are identical to the dispute types of the target case are determined through the second determining module 202 from the preset material type library, whether the material types included in the at least two kinds of file materials are complete or not is determined through the first determining module 203, and a first determining result is obtained, so that a subsequent third determining module 204 can determine whether the file materials to be extracted corresponding to the target case are complete or not according to the first determining result, and therefore, the subsequent extracting module 205 can conveniently extract target data from the file materials to be extracted, and whether the second determining module 206 can conveniently make the data packet according to the first determining result, and the data packet is convenient for the data packet to be made according to the data packet to be conveniently made according to the data packet.

In one possible implementation manner of this embodiment of the present application, when determining, based on the first determination result, the file material to be extracted corresponding to the target case, the third determining module 204 is specifically configured to:

if the first judgment result is yes, determining at least two file materials as file materials to be extracted;

if the first judgment result is negative, determining the type of the material to be supplemented of the target case, outputting the type of the material to be supplemented, and determining the supplementary document material and at least two document materials as the document materials to be extracted corresponding to the target case when the supplementary document materials corresponding to the type of the material to be supplemented are received.

In one possible implementation manner of this embodiment of the present application, the second determining module 206 is configured to determine whether the target data is real, to obtain a second determination result, and specifically configured to:

when receiving comparison data uploaded by a interviewee corresponding to a target case, judging whether the comparison data is identical to the target data, wherein the data type of the comparison data is identical to the target data type;

if the first judgment result is different, determining that the second judgment result is negative.

In one possible implementation manner of this embodiment of the present application, when the making module 207 makes the case-setting data packet of the target case based on the second determination result, the making module is specifically configured to:

if the second judgment result is negative, determining that the file material to be extracted containing the data type to be verified is the file material to be modified, outputting the file material to be modified, and when the modified file material corresponding to the file material to be modified is received, based on the modified file material and the target material to be extracted, making a case-setting data packet of the target case, wherein the target data to be verified is different from the reference data.

In one possible implementation manner of the embodiment of the present application, the apparatus 20 further includes:

the first acquisition module is used for acquiring the generation time of the case setting data packet generated by the target case;

the recognition module is used for carrying out character recognition on the prosecution to obtain litigation request, original notice information and reported person information corresponding to the target case;

the storage module is used for storing the generation time, the dispute type, the litigation request, the original notice information and the notice information into a preset statistical table.

the second acquisition module is used for acquiring the processing quantity of cases of dispute type processed by at least two reconciliation staff, the quantity of cases to be processed and the audience evaluation score;

The computing module is used for computing the scores of at least two mediation staff based on the processing quantity, the quantity of cases to be processed, the audience evaluation scores and the weights corresponding to the audience evaluation scores;

a fifth determining module, configured to determine, from a preset statistics table, other cases with the same dispute type when it is detected that the number of the mediated persons corresponding to the target cases does not reach the preset number;

the third acquisition module is used for acquiring legal information including dispute types;

and the output module is used for outputting legal information and other cases to terminal equipment corresponding to the mediation staff.

It will be clear to those skilled in the art that, for convenience and brevity of description, specific working procedures of the above-described systems, apparatuses and units may refer to corresponding procedures in the foregoing method embodiments, and are not repeated herein.

In an embodiment of the present application, as shown in fig. 3, an electronic device 30 shown in fig. 3 includes: a processor 301 and a memory 303. Wherein the processor 301 is coupled to the memory 303, such as via a bus 302. Optionally, the electronic device 30 may also include a transceiver 304. It should be noted that, in practical applications, the transceiver 304 is not limited to one, and the structure of the electronic device 30 is not limited to the embodiment of the present application.

The processor 301 may be a CPU (Central Processing Unit ), general purpose processor, DSP (Digital Signal Processor, data signal processor), ASIC (Application Specific Integrated Circuit ), FPGA (Field Programmable Gate Array, field programmable gate array) or other programmable logic device, transistor logic device, hardware components, or any combination thereof. Which may implement or perform the various exemplary logic blocks, modules, and circuits described in connection with this disclosure. The processor 301 may also be a combination for performing computing functions, e.g., comprising at least one microprocessor combination, a combination of a DSP and a microprocessor, etc.

Bus 302 may include a path to transfer information between the components. Bus 302 may be a PCI (Peripheral Component Interconnect, peripheral component interconnect Standard) bus or an EISA (Extended Industry Standard Architecture ) bus, or the like. Bus 302 may be divided into an address bus, a data bus, a control bus, and the like. For ease of illustration, only one thick line is shown in fig. 3, but not only one bus or type of bus.

The Memory 303 may be, but is not limited to, a ROM (Read Only Memory) or other type of static storage device that can store static information and instructions, a RAM (Random Access Memory ) or other type of dynamic storage device that can store information and instructions, an EEPROM (Electrically Erasable Programmable Read Only Memory ), a CD-ROM (Compact Disc Read Only Memory, compact disc Read Only Memory) or other optical disk storage, optical disk storage (including compact discs, laser discs, optical discs, digital versatile discs, blu-ray discs, etc.), magnetic disk storage media or other magnetic storage devices, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer.

The memory 303 is used for storing application program codes for executing the present application and is controlled to be executed by the processor 301. The processor 301 is configured to execute the application code stored in the memory 303 to implement what is shown in the foregoing method embodiments.

Among them, electronic devices include, but are not limited to: mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), in-vehicle terminals (e.g., in-vehicle navigation terminals), and the like, and stationary terminals such as digital TVs, desktop computers, and the like. But may also be a server or the like. The electronic device shown in fig. 3 is only an example and should not be construed as limiting the functionality and scope of use of the embodiments herein.

The present application provides a computer readable storage medium having a computer program stored thereon, which when run on a computer, causes the computer to perform the corresponding method embodiments described above. Compared with the related art, in the embodiment of the application, when at least two file materials of a case are received, it is described that the case is likely to be subjected to case standing according to the at least two file materials, the dispute type of the case and the material types included in the at least two file materials are determined, so that whether the received file materials of the case are complete or not can be judged according to the material types, a preset material type library comprises a plurality of target material types, each target material type corresponds to the dispute type, the target material type with the dispute type of the case is determined from the preset material type library, whether the material types included in the at least two file materials are complete or not is determined according to the target material types, a first judgment result is obtained, the file materials to be extracted corresponding to the case are determined according to the first judgment result, whether the target data can be extracted from the file materials to be extracted later, whether the target data to be extracted are real or not is judged, whether the file materials to be used for manufacturing a data packet can be manufactured according to the second judgment result, and accordingly, the data of the case can be manufactured only effectively by personnel who need to manufacture the data packet according to the data of the case standing method.

It should be understood that, although the steps in the flowcharts of the figures are shown in order as indicated by the arrows, these steps are not necessarily performed in order as indicated by the arrows. The steps are not strictly limited in order and may be performed in other orders, unless explicitly stated herein. Moreover, at least some of the steps in the flowcharts of the figures may include a plurality of sub-steps or stages that are not necessarily performed at the same time, but may be performed at different times, the order of their execution not necessarily being sequential, but may be performed in turn or alternately with other steps or at least a portion of the other steps or stages.

The foregoing is only a partial embodiment of the present application and it should be noted that, for a person skilled in the art, several improvements and modifications can be made without departing from the principle of the present application, and these improvements and modifications should also be considered as the protection scope of the present application.

Claims

1. A method of case data management, comprising:

extracting target data from the file material to be extracted;

2. The method for managing case data according to claim 1, wherein the determining, based on the first determination result, file material to be extracted corresponding to the target case includes:

if the first judgment result is yes, determining that the at least two file materials are the file materials to be extracted;

if the first judgment result is negative, determining the type of the material to be supplemented of the target case based on the type of the target material and the type of the material, outputting the type of the material to be supplemented, and determining the supplementary document material and the at least two document materials as the document material to be extracted corresponding to the target case when receiving the supplementary document material corresponding to the type of the material to be supplemented.

3. The method for case data management according to claim 1, wherein the target data corresponds to a target data type;

judging whether the control data is the same as the target data;

if not, determining that the second judging result is negative.

4. The method for case data management according to claim 3, wherein creating a case-setting data packet of the target case based on the second determination result includes:

5. The method for managing case data according to claim 1, wherein the file material to be extracted includes a complaint shape;

the case setting data packet for making the target case further comprises the following steps:

6. The method for case data management according to claim 1, wherein the creating a case-setting data packet of the target case based on the second determination result further comprises:

7. The method of case data management of claim 6, further comprising:

acquiring related laws including the dispute types;

8. An apparatus for case data management, comprising:

the first judging module is used for judging whether the at least two file materials are complete based on the target material type to obtain a first judging result;

9. An electronic device, comprising:

at least one processor;

a memory;

at least one application program, wherein the at least one application program is stored in the memory and configured to be executed by the at least one processor, the at least one application program configured to: method of performing case data management according to any of claims 1 to 7.

10. A computer readable storage medium having stored thereon a computer program, characterized in that the computer program, when executed in a computer, causes the computer to perform the method of case data management according to any of claims 1 to 7.