CN116106042A

CN116106042A - Method and device for detecting heating fault and storage medium

Info

Publication number: CN116106042A
Application number: CN202111318565.0A
Authority: CN
Inventors: 凌松
Original assignee: Beijing Xiaomi Mobile Software Co Ltd
Current assignee: Beijing Xiaomi Mobile Software Co Ltd
Priority date: 2021-11-09
Filing date: 2021-11-09
Publication date: 2023-05-12

Abstract

The disclosure relates to a method, a device and a storage medium for detecting a heating fault, wherein the method is applied to a server and comprises the following steps: acquiring temperature detection information sent by a plurality of terminal devices, wherein the temperature detection information comprises: a temperature value of at least one heat generating device and a duration of time the heat generating device is at the temperature value; determining a target device with the temperature value larger than the temperature threshold value of the heating device; determining and recording the heating fraction of the terminal equipment according to the temperature value of the target device and the duration time of the temperature value of the target device; the heating score is used for determining whether the terminal equipment has a heating fault or not.

Description

Method and device for detecting heating fault and storage medium

Technical Field

The disclosure relates to the field of communication technologies, and in particular, to a method and a device for detecting a heating fault, and a storage medium.

Background

As the functions of the terminal device are continuously increased, the number of heating devices integrated in the terminal device is also increased, so that the heating risk of the terminal device is also increased sharply. The terminal equipment generates heat, so that the surface temperature of the terminal equipment is too high, the use experience of a user is affected, and further dangerous accidents such as explosion and the like of the terminal equipment can be caused.

Because the heating reason of the terminal equipment is difficult to define, if abnormal heating occurs in the terminal equipment, professional after-sales personnel are usually required to use the terminal equipment for a period of time under high load, and then the current temperature of the terminal equipment is detected to determine whether the terminal equipment has heating faults. However, the abnormal heating phenomenon of the terminal equipment is generally difficult to reproduce simply in the mode, so that after-sales personnel cannot identify or misidentify the heating fault of the terminal equipment, and the accuracy and the detection efficiency of heating detection are difficult to ensure.

Disclosure of Invention

The present disclosure provides a method, an apparatus, and a storage medium for detecting a heat generation failure.

According to a first aspect of embodiments of the present disclosure, there is provided a method for detecting a heat generation failure, applied to a server, including:

acquiring temperature detection information sent by a plurality of terminal devices, wherein the temperature detection information comprises: a temperature value of at least one heat generating device and a duration of time the heat generating device is at the temperature value;

determining a target device with the temperature value larger than the temperature threshold value of the heating device;

determining and recording the heating fraction of the terminal equipment according to the temperature value of the target device and the duration time of the temperature value of the target device; the heating score is used for determining whether the terminal equipment has a heating fault or not.

Optionally, the temperature detection information further includes: the operation information of the terminal equipment; the operation information comprises environment information and/or operation state information of the terminal equipment;

the determining that the temperature value is greater than the target device corresponding to the temperature threshold of the heating device comprises:

determining a first heating device with a temperature value larger than a temperature threshold according to the temperature threshold of the at least one heating device;

determining whether the terminal equipment is in a preset working state and/or a preset working environment according to the operation information of the terminal equipment containing the first heating device;

and if the terminal equipment is in a preset working state and/or a preset working environment, determining the first heating device as a target device.

Optionally, the determining whether the terminal device is in a predetermined working state and/or a predetermined working environment according to the operation information of the terminal device including the first heating device includes:

if the environment information of the terminal equipment indicates that the temperature of the environment of the terminal equipment is within a preset working temperature range, determining that the terminal equipment is in a preset working environment;

And/or the number of the groups of groups,

and if the running state information of the terminal equipment indicates that the terminal equipment is not in a charging state, determining that the terminal equipment is in a preset working state.

Optionally, the determining and recording the heating fraction of the terminal device according to the temperature value of the target device and the duration of the temperature value of the target device includes:

determining a temperature anomaly difference value of the target device according to the temperature value and the temperature threshold value of the target device; the temperature anomaly difference value is a difference value between the temperature value of the target device and the temperature threshold value;

and weighting the duration time of the target device based on the weight corresponding to the temperature anomaly difference value to obtain and record the heating fraction of the terminal equipment.

Optionally, the method further comprises:

based on a first duration corresponding to the temperature anomaly difference value of a target device in the terminal equipment, sending a log acquisition request carrying the first duration to the terminal equipment, and acquiring log data of the terminal equipment in the first duration;

and adjusting the weight corresponding to the temperature anomaly difference value based on the log data.

determining the heating fraction of the at least one target device according to the temperature value and the duration of the at least one target device in the same terminal equipment within a preset time;

and determining the sum of the heating scores of the at least one target device as the heating score of the terminal equipment in the preset time.

According to a second aspect of the embodiments of the present disclosure, there is provided a method for detecting a heat generating failure, applied to a terminal device, including:

acquiring temperature values of a plurality of heating devices in terminal equipment, and determining whether the plurality of heating devices have temperature change

If at least one heating device has temperature change, acquiring duration time of the at least one heating device at the temperature value;

sending temperature detection information to a server, wherein the temperature detection information at least comprises: the temperature value and the duration of the at least one heat generating device are used for the server to determine a heat generation fraction for describing the possibility degree of the heat generation fault of the terminal equipment according to the temperature value and the duration.

Optionally, the temperature detection information further includes: the operation information of the terminal equipment; wherein, the operation information is: when at least one heating device in the terminal equipment has temperature change, acquiring environment information and/or running state information of the terminal equipment;

the operation information is used for the server to determine whether the terminal equipment is in a preset working environment and/or a preset working state according to the environment information and/or the operation state information.

Optionally, the method further comprises:

receiving a log acquisition request sent by a server; the log obtaining request carries a first duration corresponding to the temperature abnormality difference value of at least one target device in the terminal equipment;

based on the first duration, acquiring log data of the terminal equipment in the first duration; the log data are used for the server to adjust the weight corresponding to the temperature anomaly difference value according to the log data;

and sending the log data to the server.

Optionally, the sending the temperature detection information to the server includes:

and if the temperature change of the at least one heating device is in an ascending trend, sending temperature detection information to the server.

According to a third aspect of the embodiments of the present disclosure, there is provided a detection apparatus for a heat generation failure, applied to a server, including:

the first acquisition module is used for acquiring temperature detection information sent by a plurality of terminal devices, and the temperature detection information comprises: a temperature value of at least one heat generating device and a duration of time the heat generating device is at the temperature value;

the first determining module is used for determining that the temperature value is larger than a target device corresponding to the temperature threshold value of the heating device; determining and recording the heating fraction of the terminal equipment according to the temperature value of the target device and the duration time of the temperature value of the target device; the heating score is used for determining whether the terminal equipment has a heating fault or not.

the first determining module is configured to:

Optionally, the first determining module is further configured to:

and/or the number of the groups of groups,

Optionally, the first determining module is configured to:

Optionally, the apparatus further comprises: the first sending module is used for:

based on a first duration corresponding to the temperature anomaly difference value of a target device in the terminal equipment, sending a log acquisition request carrying the first duration to the terminal equipment, and acquiring log data of the terminal equipment in the first duration; and adjusting the weight corresponding to the temperature anomaly difference value based on the log data.

Optionally, the first determining module is configured to:

According to a fourth aspect of the embodiments of the present disclosure, there is provided a detection apparatus for a heat generation failure, applied to a terminal device, including:

the second acquisition module is used for acquiring temperature values of a plurality of heating devices in the terminal equipment, determining whether the temperature of the plurality of heating devices changes, and acquiring duration time of at least one heating device in the temperature values if at least one heating device changes;

the second sending module is configured to send temperature detection information to the server, where the temperature detection information at least includes: the temperature value and the duration of the at least one heat generating device are used for the server to determine a heat generation fraction for describing the possibility degree of the heat generation fault of the terminal equipment according to the temperature value and the duration.

Optionally, the temperature detection information further includes: the operation information of the terminal equipment; wherein, the operation information is: when at least one heating device in the terminal equipment has temperature change, acquiring environment information and/or running state information of the terminal equipment; the operation information is used for the server to determine whether the terminal equipment is in a preset working environment and/or a preset working state according to the environment information and/or the operation state information.

Optionally, the second sending module is further configured to:

receiving a log acquisition request sent by a server; the log obtaining request carries a first duration corresponding to the temperature abnormality difference value of at least one target device in the terminal equipment; based on the first duration, acquiring log data of the terminal equipment in the first duration; the log data are used for the server to adjust the weight corresponding to the temperature anomaly difference value according to the log data; and sending the log data to the server.

Optionally, the second sending module is further configured to:

According to a fifth aspect of embodiments of the present disclosure, there is provided a detection apparatus for a heat generation failure, including:

a processor;

a memory for storing executable instructions;

wherein the processor is configured to: when executing the executable instructions stored in the memory, the steps in the method for detecting a heat generation failure according to the first aspect or the second aspect of the embodiments of the present disclosure are implemented.

According to a sixth aspect of embodiments of the present disclosure, there is provided a non-transitory computer readable storage medium, which when executed by a processor of a heat generation failure detection apparatus, causes the heat generation failure detection apparatus to perform the steps in the heat generation failure detection method according to the first or second aspect of embodiments of the present disclosure.

The technical scheme provided by the embodiment of the disclosure can comprise the following beneficial effects:

in the use process of the terminal equipment, the server determines that the temperature value is greater than the target device corresponding to the temperature threshold value (namely abnormal heating) of the heating device according to the temperature value of at least one heating device in the temperature detection information and the temperature threshold value corresponding to the at least one heating device by acquiring the temperature detection information sent by the terminal equipment.

Determining a heating score for describing the degree of possibility of the occurrence of a heating fault of the terminal equipment according to the abnormal temperature value and the duration of the target device with abnormal heating; when the terminal equipment needs to be subjected to heating fault detection, the heating fraction of the terminal equipment can be directly obtained, and whether the terminal equipment has heating faults or not is determined according to the heating fraction. Therefore, the heating parameters of the heating device when the terminal equipment generates heat are directly utilized to evaluate the possibility of the heating fault of the terminal equipment, so that the detection accuracy is improved; and the heating phenomenon of the terminal equipment is not required to be reproduced afterwards, so that the operation complexity of heating fault detection is reduced, and the detection efficiency is improved.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the disclosure and together with the description, serve to explain the principles of the disclosure.

Fig. 1 is a flow chart illustrating a method for detecting a heat generation failure according to an exemplary embodiment.

Fig. 2 is a flow chart diagram ii of a method for detecting a heat generation failure according to an exemplary embodiment.

Fig. 3 is a flow chart diagram III illustrating a method of detecting a heat generation failure according to an exemplary embodiment.

Fig. 4 is a flow chart diagram four of a method for detecting a heat generation failure according to an exemplary embodiment.

Fig. 5 is a schematic diagram of a structure of a heat generation failure detection apparatus according to an exemplary embodiment.

Fig. 6 is a schematic diagram of a second structure of a heat generation failure detection apparatus according to an exemplary embodiment.

Fig. 7 is a block diagram illustrating a heat generation failure detection apparatus according to an exemplary embodiment.

Detailed Description

Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus consistent with some aspects of the disclosure as detailed in the accompanying claims.

In the related art, in order to perform heat detection on a terminal device, the terminal device is generally subjected to a high load use (for example, a high brightness screen, running video playing software, game software, or use according to a heat scene cue provided by a user) for a period of time, and then a temperature detection is performed on a designated position of a housing of the terminal device.

But this approach has the following drawbacks:

firstly, the heating phenomenon of the terminal equipment is related to a use scene and a network environment, but when the heating detection is carried out, the use scene and the network environment corresponding to the heating phenomenon of the terminal equipment can not be reproduced, so that whether the heating fault exists can not be determined;

second, the terminal device may be provided with a protective shell, which affects the heating sensation of the terminal device, for example, two terminal devices with the same heating degree, and the heating sensation of the terminal device provided with the protective shell is different from that of the terminal device without the protective shell;

thirdly, the positions of different heating devices in the terminal equipment are different, and the difference exists between the temperature detected at the designated position of the terminal equipment and the actual heating temperature of the heating devices;

fourth, there is also a difference in the time for the terminal device to make a heat decision, for example, the temperature detected when the terminal device is operated for 15 minutes under a high load condition is different from the temperature detected when the operation time is lower or higher than this time;

fifthly, the time cost for detecting the heating of the terminal equipment is high; the method requires the terminal equipment to operate for 15 minutes under high load, and then temperature detection is carried out; and even after 15 minutes of operation, the operation cannot be repeated, and the detection is required to be repeated, so that the whole heating detection process takes longer time;

Sixth, there may be a difference between the temperature of the external environment when the terminal device is subjected to heat generation detection and the temperature of the external environment when the terminal device is subjected to heat generation phenomenon, and the difference also causes that the heat generation phenomenon of the terminal device may not be reproduced.

Before introducing the method for detecting the heating fault provided by the present disclosure, first, introducing a target application scenario related to each embodiment in the present disclosure, where the target application scenario includes at least one terminal device and one server; the terminal equipment is electronic equipment which can be connected with the server through a network and is used for data communication; for example, the terminal device is an electronic device such as a smart phone, a notebook computer, a tablet computer, a smart watch, and the like. The server is a server capable of providing data services for terminal devices connected thereto. For example, the server may be a local server or a cloud server.

The embodiment of the disclosure provides a method for detecting a heating fault. Fig. 1 is a schematic flow chart of a method for detecting a heat generating failure according to an exemplary embodiment, as shown in fig. 1, where the method is applied to a server described in the application scenario, and includes:

Step S101, acquiring temperature detection information sent by a plurality of terminal devices, where the temperature detection information includes: a temperature value of at least one heat generating device and a duration of time the heat generating device is at the temperature value;

step S102, determining a target device with the temperature value larger than a temperature threshold value corresponding to the heating device; step S103, determining and recording the heating fraction of the terminal equipment according to the temperature value of the target device and the duration time of the target device at the temperature value; the heating score is used for determining whether the terminal equipment has a heating fault or not.

In step S101, the server acquires temperature detection information sent by a plurality of terminal devices; wherein the temperature detection information includes: the method comprises the steps of setting a temperature value of at least one heating device in the terminal equipment, the duration of the heating device at the temperature value, the equipment identification of the terminal equipment and the identification information of the heating device.

The heating device is a device which can emit heat in the operation process; such as a System On Chip (SOC), various functional chips (e.g., processing chips for power supplies), high power consumption sensors, or batteries.

In step S102, the server obtains a temperature threshold corresponding to the heating device according to the identification information of the heating device; and comparing the temperature value of the heating device in the temperature detection information with the temperature threshold value of the heating device to determine a target device with the temperature value larger than the temperature threshold value of the heating device.

Here, the temperature threshold of the heat generating device may be a preset default value; in order to more accurately detect the heating fault of the terminal equipment, different temperature thresholds can be set for at least two different heating devices. For example, in consideration of a heat generation failure of the battery, a serious failure such as explosion of the battery is liable to be caused, the temperature threshold value of the battery may be set to a first temperature value; and setting the temperature threshold of other heating devices to be a second temperature value, wherein the first temperature value is smaller than the second temperature value.

For example, the first temperature value may be 35 ℃ and the second temperature value may be 50 ℃.

In some embodiments, the first temperature value and the second temperature value are related to an ambient temperature value of an environment in which the terminal device is located; for example, the first temperature value may range from greater than the ambient temperature value to less than 10 ℃ above the ambient temperature value; the second temperature value may range from greater than the ambient temperature value to less than 30 ℃ above the ambient temperature value. Thus, abnormal heating judgment is carried out by using different temperature thresholds for different heating devices, and the accuracy of abnormal heating detection of the heating devices is improved.

In step S103, the heating score is used to describe the degree of possibility of occurrence of a heating failure of the terminal device.

Considering that the degree of possibility of heat generation failure of a heat generating device is not only related to the temperature value of the heat generating device, but also related to the duration of time that the heat generating device is at the temperature value; for example, a heat generating device at an abnormal temperature value for a long time is more likely to cause a heat generating failure than a heat generating device at an abnormal temperature value occasionally.

The embodiments of the present disclosure take into account not only the temperature value of the target device but also the duration of time that the target device is at that temperature value when determining the heating fraction of the terminal device.

Here, the duration may be time period information that the target device is at the temperature value, for example, the time period information is 2021.10.1:00-2021.10.1:18:20. The duration that the target device is at the temperature value may be determined based on the time period information. The duration may also be duration information of the target device at the temperature value, where the duration information includes at least a duration value of the target device at the temperature value and current timestamp information.

The heating fraction of the terminal equipment can be in positive correlation with the temperature value and duration of the target device in the terminal equipment, namely, the higher the temperature value of the target device in the terminal equipment is, the longer the duration is, and the higher the heating fraction of the terminal equipment is; alternatively, the heating fraction of the terminal device may be inversely related to the temperature value and duration of the target device in the terminal device, i.e. the higher the temperature value of the target device in the terminal device, the longer the duration, the lower the heating fraction of the terminal device.

When the terminal equipment heating fault detection is needed, the heating score of the terminal equipment can be obtained, the heating score of the terminal equipment is compared with a heating score threshold value, and whether the terminal equipment has the heating fault or not is determined.

For example, when after-sales personnel of the terminal equipment need to detect the heating fault of the terminal equipment, the equipment identifier of the terminal equipment can be utilized to obtain the heating score of the terminal equipment in a certain time period; and comparing the heating score of the terminal equipment with a heating score threshold value to determine whether the terminal equipment has a heating fault or not.

It will be appreciated that if the heating score of the terminal device may be in positive correlation with the temperature value and duration of the target device within the terminal device, determining that a heating fault has occurred in the terminal device if the heating score of the terminal device is greater than a heating score threshold. If the heating score of the terminal equipment can be in negative correlation with the temperature value and the duration of the target device in the terminal equipment, if the heating score of the terminal equipment is smaller than the heating score threshold value, determining that the terminal equipment has a heating fault.

Here, the heating fraction threshold may be a default value set in advance.

In some embodiments, the heating score threshold may be determined based on a user's tolerance to a heating condition of the terminal device.

In the embodiment of the disclosure, in the use process of a terminal device, a server determines a target device with a temperature value greater than a temperature threshold value (namely abnormal heating) corresponding to at least one heating device in temperature detection information by acquiring temperature detection information sent by the terminal device, and determines a heating score for describing the possibility degree of a heating fault of the terminal device according to the abnormal temperature value and duration of the abnormal heating target device; when the terminal equipment needs to be subjected to heating fault detection, the heating score of the terminal equipment can be directly obtained, and whether the terminal equipment has heating faults or not is determined according to the heating score of the terminal equipment. Therefore, the heating parameters of the heating device when the terminal equipment generates heat are directly utilized to evaluate the possibility of the heating fault of the terminal equipment, so that the detection accuracy is improved; and the heating phenomenon of the terminal equipment is not required to be reproduced afterwards, so that the operation complexity of heating fault detection is reduced, and the detection efficiency is improved.

Optionally, the temperature detection information further includes: the operation information of the terminal equipment; the operation information comprises environment information and/or operation state information of the terminal equipment.

The determining in step S102 that the temperature value is greater than the target device corresponding to the temperature threshold of the heat generating device includes:

In the embodiment of the present disclosure, the temperature detection information further includes: operation information of the terminal equipment; the operation information of the terminal device includes environment information of an environment in which the terminal device is located and operation state information of the terminal device.

Here, the environmental information may include an environmental temperature, an environmental humidity, and the like; the ambient temperature and the ambient humidity of the environment in which the terminal device is located can be collected by a sensor in the terminal device.

It should be noted that, because the environmental temperature and the environmental humidity of the environment where the terminal device is located may affect the temperature value of the heating device in the terminal device; when the environmental information of the environment in which the terminal device is located indicates that the terminal device is in a high-temperature environment, the temperature value of the heating device in the terminal device may be greater than the temperature threshold value of the corresponding heating device, and at this time, the temperature change of the heating device in the terminal device is caused by the external environment, not caused by the occurrence of a heating fault of the heating device in the terminal device.

The running state information can be information describing the hardware state and the software state in the terminal equipment; the running state information may include information such as state information of a currently running application of the terminal device, state information of a currently running hardware device, networking state, and/or running mode.

The server determines the working state of the terminal equipment according to the running state information; and if the working state of the terminal equipment is a preset working state, indicating that the heating of the current heating device does not belong to the normal heating condition of the heating device.

It will be appreciated that when the terminal device is in a charged state, the temperature value of the heat generating device (e.g. battery) in the terminal device may be greater than the temperature threshold value of the corresponding heat generating device, but that the temperature rise of the terminal device during charging is a normal phenomenon and is not caused by the possible occurrence of heat generating failure of the heat generating device in the terminal device.

The server compares the temperature value of at least one heating device in the temperature detection information with the temperature threshold value of the corresponding heating device, and determines a first heating device with the temperature value larger than the temperature threshold value of the corresponding heating device according to the comparison result; here, the heat generation of the first heat generating device may be caused by a heat generation failure of the heat generating device itself, or may be caused by an external environment in which the terminal device is located and/or a normal heat generation condition of the terminal device.

The server determines whether the terminal equipment is in a preset working state and/or a preset working environment according to the running state information of the terminal equipment in the temperature detection information, and if the terminal equipment is in the preset working state and/or the preset working environment, the heating of the first heating device in the terminal equipment is caused by the possible heating fault of the heating device; at this time, the first heat generating device may be determined as a target device in which a heat generating failure may occur.

When the target device is determined, on one hand, the comparison result of the temperature value of the heating device and the temperature threshold value of the corresponding heating device is needed, and on the other hand, the environment information of the environment where the terminal equipment is located and/or the running state information of the terminal equipment are needed to be considered; thereby reducing erroneous judgment due to the external environment and/or normal heating condition of the terminal equipment.

and/or the number of the groups of groups,

In the embodiment of the disclosure, whether the environmental temperature is within a preset working temperature range may be determined according to the environmental temperature of the environment in which the terminal device is located, and if the environmental temperature is within the preset working temperature range, it is indicated that the terminal device is within the preset working environment, that is, the heat generation of the heat generating device in the terminal device is not caused by the temperature of the external environment.

Here, the preset operating temperature range may be a temperature range in which the terminal device normally operates, for example, the preset operating temperature range may be 0 to 35 degrees celsius.

Whether the terminal equipment is in a charging state or not can be determined according to the running state information of the terminal equipment, and if the terminal equipment is not in the charging state, the terminal equipment is in a preset working state, namely the heating of a heating device in the terminal equipment is not the normal heating condition caused by the charging of the terminal equipment.

In this way, the server determines whether the heating of the terminal equipment belongs to the normal heating condition caused by overhigh external environment and/or charging heating of the terminal equipment according to the environment information of the environment where the terminal equipment is located and/or the running state information of the terminal equipment; the misjudgment condition of the heating fault caused by the normal heating condition is reduced, so that the more accurate heating score of the terminal equipment can be obtained.

Optionally, determining and recording the heating fraction of the terminal device according to the temperature value of the target device and the duration of the temperature value of the target device in the step S103 includes:

It should be noted that, the temperature anomaly difference between the temperature value of the target device and the temperature threshold value is in positive correlation with the possibility degree of the heat generation fault of the target device; for example, for the same target device, the temperature anomaly difference for the first target device in the first terminal device is 5 ℃, and the temperature anomaly difference for the second target device in the second terminal device is 10 ℃; it will be appreciated that the second target device heats up to a greater extent than the first target device, and that the likelihood of a heat-up failure is higher and the severity of the heat-up failure is higher.

When determining the heating fraction of the terminal equipment, the embodiment of the disclosure determines the abnormal temperature difference value of the target device in the terminal equipment; and weighting the duration time of the target device according to the weight corresponding to the temperature anomaly difference value to obtain the heating fraction of the terminal equipment.

Here, the weight corresponding to the temperature anomaly difference value may be preset by the user; the weights corresponding to the different temperature anomaly differences are different.

It will be appreciated that the greater the difference in temperature anomalies of the target device, the longer the target device is at that temperature value, and the greater the likelihood of a heat-generating failure of the target device. According to the weighted sum of the weight corresponding to the temperature anomaly difference value and the duration time of the target device, the determined heating fraction can effectively reflect the exceeding condition of the temperature value of the target device relative to the temperature threshold value.

In some embodiments, the weights corresponding to at least two different heat generating devices are different for the same temperature anomaly difference.

Considering that different heating devices abnormally heat, the damage degree to the terminal equipment is different, for example, the damage degree of abnormal heating of a battery in the terminal equipment is higher than that of abnormal heating of a loudspeaker, the former can have dangerous accidents such as explosion and the like, and the latter can only reduce the use experience of a user.

Therefore, the embodiment of the disclosure sets different weights for at least two different heating devices according to the same temperature anomaly difference value; therefore, the heating score of the final terminal equipment can reflect the damage degree of the heating fault to a certain degree.

Optionally, the method further comprises:

In the embodiment of the disclosure, in order to obtain the heating fraction capable of accurately reflecting the actual heating condition of the terminal equipment, the server may obtain log data of the terminal equipment in a time period when the temperature of the target device exceeds the temperature threshold; according to the log data, analyzing the actual heating condition of the terminal equipment in the time period, and adjusting the weight corresponding to the temperature anomaly difference value of the target device according to the actual heating condition of the terminal equipment in the time period.

It will be appreciated that taking the case where the temperature threshold of the motherboard is 46 ℃, the motherboard detection temperature value is 50 ℃ (exceeding 4 ℃) and the heating score determined in the case of exceeding 10 minutes, and the motherboard detection temperature value is 54 ℃ (exceeding 8 ℃) and the heating score determined in the case of exceeding 10 minutes may not be a simple 2-fold relationship. The severity of the heating condition corresponding to the different temperature anomaly differences of the terminal equipment can have larger difference; the weights corresponding to the different temperature anomaly differences may not be a simple linear relationship. For example, a heat generation fraction corresponding to a motherboard temperature exceeding 8 ℃ for 10 minutes may be the square of a heat generation fraction corresponding to a motherboard temperature exceeding 4 ℃ for 10 minutes.

In order to enable the determined heating score of the terminal equipment to more accurately reflect the actual heating condition of the terminal equipment, a log acquisition request carrying the first duration can be sent to the terminal equipment according to the first duration corresponding to the temperature anomaly difference value of the target device in the temperature detection information, so that the terminal equipment can acquire log data in the first duration; the server analyzes the actual heating condition of the terminal equipment based on the log data in the first duration, and adjusts the weight corresponding to the temperature anomaly difference value of the target device according to the hazard degree of the actual heating condition corresponding to the different temperature anomaly difference values.

In the embodiment of the present disclosure, the preset time may be a time preset by a user; for example, the preset time may be one day or one week.

The heating score of the terminal equipment in the preset time is obtained by accumulating the heating score of at least one target device which abnormally heats in the terminal equipment; the heating score may characterize to some extent the frequency of abnormal heating of the terminal device, thereby reflecting the severity of the abnormal heating of the terminal device.

It will be appreciated that if the higher the heating score of the terminal device in the preset time, the higher the frequency of abnormal heating or the higher the hazard of abnormal heating of at least one target device in the terminal device, the higher the possibility that the terminal device has a heating fault.

The embodiment of the disclosure provides a method for detecting a heating fault. Fig. 2 is a second flowchart of a method for detecting a heat generating failure according to an exemplary embodiment, where the method is applied to a terminal device as shown in fig. 2, and includes:

step S201, acquiring temperature values of a plurality of heating devices in terminal equipment, and determining whether the temperature change exists in the plurality of heating devices;

Step S202, if at least one heating device has temperature change, acquiring duration time of the at least one heating device at the temperature value;

step S203, sending temperature detection information to the server, where the temperature detection information at least includes: the temperature value and the duration of the at least one heat generating device are used for the server to determine a heat generation fraction for describing the possibility degree of the heat generation fault of the terminal equipment according to the temperature value and the duration.

In step S201, temperature sensors may be disposed beside a plurality of heat generating devices in the terminal device, and the temperatures of the plurality of heat generating devices are detected by using the plurality of temperature sensors in the terminal device, so as to obtain temperature values of the plurality of heat generating devices.

In some embodiments, the terminal device may detect the temperatures of the plurality of heat generating devices in the terminal device according to a preset detection period.

After the terminal equipment acquires the temperature values of the plurality of heating devices, comparing the temperature values with the temperature values of the plurality of devices acquired at the last detection moment, and determining whether the plurality of heating devices have temperature changes.

In step S202, the terminal device acquires a duration of time for which the at least one heat generating device is at the temperature value when it is determined that the at least one heat generating device has a temperature change.

It will be appreciated that if the temperature value of the heat generating device is higher than the temperature threshold for a long period of time, the heat generating device is also highly likely to have a heat generating failure. Therefore, in order to facilitate the server to accurately analyze whether the terminal equipment has a heating fault, when the terminal equipment detects that at least one heating device in the terminal equipment has temperature change, the duration time of the heating device in an abnormal temperature value needs to be recorded.

Here, the duration may be time period information that the heat generating device is at the temperature value, for example, the time period information may be 2021.10.1:00-2021.10.1:18:20. The duration that the target device is at the temperature value may be determined based on the time period information. The duration may also be duration information of the target device at the temperature value, where the duration information includes at least a duration value of the target device at the temperature value and current timestamp information.

In step S203, the terminal device may generate temperature detection information based on the temperature value of the at least one heat generating device and the duration of time the heat generating device is at the temperature value, and transmit the temperature detection information to the server.

After the server receives the temperature detection information, whether the temperature value of the at least one heating device is larger than the temperature threshold of the heating device or not can be determined according to the temperature value in the temperature detection information, and when the temperature value of the at least one heating device is larger than the temperature threshold of the heating device, the heating fraction of the terminal equipment containing the heating device is determined according to the temperature value of the heating device and the duration of the heating device in the temperature value.

It should be noted that the heating score may be used to describe the degree of possibility of the terminal device having a heating failure.

In the embodiment of the disclosure, the abnormal heating of the heating device in the terminal equipment is considered, which may be caused by the fault of the heating device, or may be caused by the external environment in which the terminal equipment is located and/or the normal heating condition of the terminal equipment.

In order to enable a server to more accurately describe the possibility of abnormal heating of a terminal device according to heating scores determined by temperature detection information of the terminal device, misjudgment caused by the external environment where the terminal device is located and/or normal heating conditions of the terminal device is reduced, when determining that at least one heating device in the terminal device has temperature change, the terminal device can obtain operation information of the terminal device, and generate temperature detection information based on the operation information of the terminal device, a temperature value of at least one heating device in the terminal device and duration time of the heating device in the temperature value, and send the temperature detection information to the server.

Here, the operation information includes: environmental information and/or running state information of the environment in which the terminal device is located.

The environmental information may include an ambient temperature, an ambient humidity, etc.; the environment temperature and the environment humidity of the environment where the terminal equipment is located can be acquired through a sensor in the terminal equipment, so that the server can determine the working environment where the terminal equipment is located according to the environment temperature and the environment humidity of the environment where the terminal equipment is located; and if the working environment where the terminal equipment is located is a preset working environment, indicating that the heating of the current heating device does not belong to the heating condition caused by the external environment.

The running state information is used for a server to determine the working state of the terminal equipment according to the running state information; and if the working state of the terminal equipment is a preset working state, indicating that the heating of the current heating device does not belong to the normal heating condition of the heating device.

In the embodiment of the disclosure, when the temperature change exists in the heating device, the terminal equipment acquires the operation information of the terminal equipment and sends the temperature detection information carrying the operation information to the server, so that when the heating score of the terminal equipment is determined with the server, the environment information of the environment where the terminal equipment is located and/or the operation state information of the terminal equipment can be considered, and misjudgment caused by the normal heating condition of the external environment and/or the terminal equipment is reduced.

Optionally, the method further comprises:

and sending the log data to the server.

In the embodiment of the disclosure, after receiving a log acquisition request sent by a server, a terminal device acquires log data of the terminal device within a first duration according to the first duration within the log acquisition request; and transmits the log data to the server.

In the embodiment of the disclosure, the weight corresponding to the temperature anomaly difference value is considered to be a preset default value, and the heating score determined based on the weight may not accurately describe the heating condition of the terminal equipment.

It can be understood that the severity of the heating condition corresponding to the different temperature anomaly differences of the terminal devices may have a large difference; for example, when the temperature of the battery in the terminal device exceeds the temperature threshold by 5 ℃, the terminal device may only consume the electric quantity quickly, but when the temperature of the battery in the terminal device exceeds the temperature threshold by 10 ℃, the terminal device may have serious hazard of explosion of the battery. The weights corresponding to the different temperature anomaly differences may not be a simple linear relationship.

In this regard, according to the embodiment of the disclosure, the actual heating condition of the terminal device is analyzed through log data of the terminal device in a first duration corresponding to the temperature anomaly difference value of the target device, and the weight corresponding to the temperature anomaly difference value of the target device is adjusted according to the hazard degree of the actual heating condition corresponding to the different temperature anomaly difference values.

In the embodiment of the disclosure, in order to reduce the number of data interactions between the terminal device and the server and improve the detection efficiency of the heating fault, when detecting that at least one heating device has a temperature change, the terminal device may determine whether to send temperature detection information to the server according to a change trend of the temperature change.

It can be understood that if the temperature change of the at least one heat generating device is in an ascending trend, which indicates that the heat generating condition of the current heat generating device tends to be serious, the possibility of the heat generating failure of the terminal device is high at this time, so that the temperature value and the duration of the current heat generating device need to be acquired and sent to the server. If the temperature change of the at least one heating device is in a descending trend, the fact that the heating condition of the current heating device tends to be stable or relieved is indicated, at the moment, the possibility of heating faults of the terminal equipment is small, and the terminal equipment can not send current temperature detection information to the server.

The present disclosure also provides the following embodiments:

fig. 3 is a flow chart three of a method for detecting a heat generating failure according to an exemplary embodiment, as shown in fig. 3, the method includes the following steps:

step S301, a terminal device obtains temperature values of a plurality of heating devices in the terminal device, and determines whether the plurality of heating devices have temperature changes;

in this example, the terminal device has a built-in temperature sensor, and the temperature values of different heat generating devices can be detected by the temperature sensors provided at the positions of the different heat generating devices, respectively.

In some embodiments, the temperature of a plurality of different heating devices can be periodically detected by temperature sensors at different positions to obtain a plurality of groups of temperature detection values; and determining whether the plurality of heating devices have temperature change according to the plurality of groups of temperature detection values.

For example, the temperatures of the main board and the battery in the terminal equipment can be detected every one minute by a temperature sensor in the terminal equipment to obtain a plurality of groups of temperature detection values; and determining whether the temperature change exists in the main board and/or the battery according to the comparison among the plurality of groups of temperature detection values.

Step S302, if at least one heating device has temperature change, the terminal equipment acquires duration time of the at least one heating device at the temperature value and operation information of the terminal equipment;

Here, the operation information includes: environmental information and/or running state information of the terminal equipment

In this example, the environmental information may include environmental parameters indicating that temperature values of heat generating devices may be affected within an environment in which the terminal device is located; for example, the environmental information may include an environmental temperature of an environment in which the terminal device is located;

it will be appreciated that if the environment temperature of the environment in which the terminal device is located is high, the temperature of each heat generating device in the terminal device may be affected by the environment temperature, and at this time, the temperature value of each heat generating device may be greater than the temperature value of the heat generating device in the terminal device at the normal environment temperature.

The operation state information may include information for indicating a current behavior state of the terminal device, and for example, it may be determined whether the current operation program of the terminal device and/or the terminal device is in a charged state according to the operation state information of the terminal device.

If the terminal device is in a charging state or the environment in which the terminal device is located is a high-temperature environment, a heating device in the terminal device inevitably generates a temperature change; if the heat generating device is judged only according to the temperature value of the heat generating device when judging whether the heat generating device has a heat generating fault, the situation of temperature change may lead to misjudgment.

Therefore, when the terminal equipment detects that the temperature change exists in at least one heating device, the operation information of the terminal equipment needs to be acquired, so that the server can determine whether the temperature change of the heating device belongs to the normal heating condition according to the operation information.

In order to more accurately determine the severity of the terminal equipment heating fault when determining the terminal equipment heating fault, the present example acquires the duration of time when at least one heating device is at the temperature value when detecting that the temperature change exists in the heating device, so as to assist the server in determining the heating fault.

Step S303, the terminal device sends temperature detection information to the server, where the temperature detection information at least includes: the temperature value of the at least one heating device, the duration and the operating information of the terminal device;

in this example, the terminal device generates temperature detection information based on the acquired temperature value of the at least one heat generating device, the duration, and the operation information of the terminal device, and reports the temperature detection information to the server.

It should be noted that, the terminal device may report the temperature detection information to the server in the networking state; if the terminal equipment is in an unconnected state, the report is not needed; or when the terminal equipment is switched to the networking state, the temperature detection information acquired by the non-networking devices is reported to the server in a centralized way.

In some embodiments, if the temperature change of the at least one heat generating device is in an upward trend, the terminal device sends temperature detection information to the server.

In this example, in order to reduce unnecessary data transmission between the terminal device and the server, temperature detection information may be transmitted to the server when there is a temperature change in at least one heat generating device within the terminal device and the temperature change is in an upward trend.

Step S304, the server receives temperature detection information sent by a plurality of terminal devices, and determines a first heating device with a temperature value larger than a temperature threshold according to the temperature threshold of at least one heating device;

in this example, after receiving temperature detection information sent by a plurality of terminal devices, the server obtains a temperature threshold of at least one heating device in the temperature detection information, and determines a first heating device with a temperature value greater than the temperature threshold by comparing the temperature value of the at least one heating device with a corresponding temperature threshold of the heating device.

It should be noted that the temperature threshold may be preset, and the temperature thresholds of at least two different heat generating devices are different.

Step S305, the server determines whether the terminal equipment is in a preset working state and/or a preset working environment according to the operation information of the terminal equipment containing the first heating device; if the terminal equipment is in a preset working state and/or a preset working environment, determining the first heating device as a target device;

in this example, the determining, according to the operation information of the terminal device including the first heating device, whether the terminal device is in a predetermined operation state and/or a predetermined operation environment includes:

and/or the number of the groups of groups,

Here, the preset operating temperature range may be a preset temperature range of a normal operating environment of the terminal device. And if the environment information of the terminal equipment indicates that the temperature of the environment where the terminal equipment is positioned is within a preset working temperature range, the condition that the heating of the first heating device in the current terminal equipment does not belong to normal heating caused by the external environment is described.

If the running state information of the terminal equipment indicates that the terminal equipment is not in a charging state, the fact that the heating of the first heating device in the current terminal equipment does not belong to the normal heating condition caused by charging is indicated.

It can be appreciated that when determining the heating score of the terminal device, the operation information of the terminal device indicates that the terminal device is in a predetermined working environment and/or a predetermined working state (i.e., the terminal device is in a normal use state), and the condition that the temperature value of the heating device exceeds the temperature threshold value needs to be counted in the calculation of the heating score; when the operation information of the terminal equipment indicates that the terminal equipment is not in a preset working environment and/or a preset working state (namely, the terminal equipment is in an abnormal use state), the condition that the temperature value of the heating device exceeds the temperature threshold value does not need to be counted in the calculation of the heating score.

Step S306, the server determines the abnormal temperature difference value of the target device according to the temperature value and the temperature threshold value of the target device; the temperature anomaly difference value is a difference value between the temperature value of the target device and the temperature threshold value; weighting the duration time of the target device based on the weight corresponding to the temperature anomaly difference value to obtain and record the heating fraction of the terminal equipment;

In this example, since the temperature abnormality difference between the temperature value of the target device and the temperature threshold value is in positive correlation with the degree of possibility of occurrence of heat generation failure of the target device; when determining the heating fraction of the terminal equipment, the server determines the abnormal temperature difference value of the target device in the terminal equipment; and weighting the duration time of the target device according to the weight corresponding to the temperature anomaly difference value to obtain the heating fraction of the terminal equipment.

In some embodiments, the server may determine the heating fraction of the at least one target device within the same terminal device based on the temperature value and the duration of the at least one target device within a preset time; and determining the sum of the heating scores of the at least one target device as the heating score of the terminal equipment in the preset time.

Here, the preset time may be one day, and the server may determine the heating score of the at least one target device according to the temperature value and the duration of the at least one target device in the terminal device in one day, so as to accumulate the heating score of the at least one target device in one day, and obtain the heating score of the terminal device in one day.

It will be appreciated that if the heating score of the terminal device in one day is high, this means that the abnormal heating frequency of at least one target device in the terminal device is high, and the possibility that the terminal device has a heating fault is also high.

Step S307, the server sends a log acquisition request carrying the first duration to the terminal equipment based on the first duration corresponding to the temperature anomaly difference value of the target device in the terminal equipment;

it will be appreciated that taking the case where the temperature threshold of the motherboard is 46 ℃, the motherboard detection temperature value is 50 ℃ (exceeding 4 ℃) and the heating score determined in the case of exceeding 10 minutes, and the motherboard detection temperature value is 54 ℃ (exceeding 8 ℃) and the heating score determined in the case of exceeding 10 minutes may not be a simple 2-fold relationship. The severity of the heating condition corresponding to the different temperature anomaly differences of the terminal equipment can have larger difference; the weights corresponding to the different temperature anomaly differences may not be a simple linear relationship.

Therefore, in order to enable the determined heating score of the terminal equipment to more accurately reflect the actual heating situation of the terminal equipment, the server can send a log acquisition request carrying the first duration to the terminal equipment so as to acquire log data in the first duration, and analyze the actual heating situation of the terminal equipment based on the log data.

Step S308, the terminal equipment receives a log acquisition request sent by a receiving server, and acquires log data of the terminal equipment within the first duration based on the first duration; and sending the log data to a server;

in this example, after receiving a log obtaining request sent by a server, the terminal device obtains log data of the terminal device within a first duration according to the first duration within the log obtaining request; and transmits the log data to the server.

Step S309, the server adjusts the weight corresponding to the temperature anomaly difference value based on the log data.

After receiving the log data, the server analyzes the actual heating condition of the terminal equipment, and adjusts the weight corresponding to the temperature anomaly difference value of the target device according to the hazard degree of the actual heating condition corresponding to the different temperature anomaly difference values.

In step S310, the server determines whether the terminal device has a heat failure according to the heat score of the terminal device.

In this example, after determining the heating score of the terminal device, the server may compare the heating score of the terminal device with a heating score threshold to determine whether the terminal device has a heating fault.

Here, the heating fraction threshold may be a default value set in advance. In some embodiments, the heating score threshold may be determined based on a user's tolerance to a heating condition of the terminal device.

Illustratively, as shown in fig. 4, fig. 4 is a flow chart diagram four of a method for detecting a heat generation failure according to an exemplary embodiment.

Step S401, in daily use of the terminal equipment, each temperature sensor in the terminal equipment periodically detects the temperature;

step S402, the terminal equipment compares the temperature value detected by each temperature sensor with the temperature value detected last time to obtain a temperature variation;

step S403, comparing the temperature variation with the minimum variation monitoring unit, if the temperature variation is smaller than the minimum variation monitoring unit, executing step S404; if the temperature variation is greater than the minimum variation monitoring unit, step S405 is executed;

step S404, neglecting the detection data;

step S405, the terminal equipment inputs the temperature change amount, the monitoring time stamp and the environmental attribute data set into an uploading queue;

step S406, judging whether the terminal equipment is in a networking state; if the terminal device is not in the networking state, executing step S405; if the terminal device is in the networking state, executing step S407;

Step S407, the terminal equipment uploads the data group in the uploading queue to the server, and the uploading queue is emptied after the completion of the uploading;

step S408, the server calculates an accumulated value according to the received data of each group and the excess quantity and the excess time length of each heating device exceeding the temperature threshold value of the heating device and the difference of user experience caused by heating at different positions;

step S409, obtaining the heating score of the terminal equipment on the same day.

When the after-sales network complaint terminal equipment from the user to the terminal equipment has a heating fault, after-sales personnel can adjust the heating score of the terminal equipment in the past week through the equipment identification of the terminal equipment and compare the heating score with a heating score threshold value, and if the heating score exceeds the heating score threshold value, the heating fault of the terminal equipment is determined to exist, and the terminal equipment is accepted; and if the heating score does not exceed the heating score threshold, the terminal equipment is considered to have no heating fault.

The embodiment of the disclosure also provides a device for detecting the heating fault. Fig. 5 is a schematic structural diagram of a heat generation failure detection apparatus according to an exemplary embodiment, and as shown in fig. 5, the heat generation failure detection apparatus is applied to a server, and the heat generation failure detection apparatus 100 includes:

A first obtaining module 101, configured to obtain temperature detection information sent by a plurality of terminal devices, where the temperature detection information includes: a temperature value of at least one heat generating device and a duration of time the heat generating device is at the temperature value;

a first determining module 102, configured to determine that the temperature value is greater than a target device corresponding to the temperature threshold of the heat generating device; determining and recording the heating fraction of the terminal equipment according to the temperature value of the target device and the duration time of the temperature value of the target device; the heating score is used for determining whether the terminal equipment has a heating fault or not.

the first determining module 102 is configured to:

Optionally, the first determining module 102 is further configured to:

and/or the number of the groups of groups,

Optionally, the first determining module 102 is configured to:

Optionally, the apparatus further comprises: a first sending module 103, configured to:

Optionally, the first determining module 102 is configured to:

The embodiment of the disclosure also provides a device for detecting the heating fault. Fig. 6 is a schematic diagram ii of a structure of a heat generating fault detection device according to an exemplary embodiment, as shown in fig. 6, the heat generating fault detection device is applied to a terminal device, and the heat generating fault detection device 200 includes:

a second obtaining module 201, configured to obtain temperature values of a plurality of heat generating devices in a terminal device, determine whether there is a temperature change in the plurality of heat generating devices, and obtain a duration time when at least one heat generating device is at the temperature value if there is a temperature change in the at least one heat generating device;

the second sending module 202 is configured to send temperature detection information to the server, where the temperature detection information includes at least: the temperature value and the duration of the at least one heat generating device are used for the server to determine a heat generation fraction for describing the possibility degree of the heat generation fault of the terminal equipment according to the temperature value and the duration.

Optionally, the second sending module 202 is further configured to:

Fig. 7 is a block diagram illustrating a heat generation failure detection apparatus according to an exemplary embodiment. For example, the device 800 may be a mobile phone, mobile computer, or the like.

Referring to fig. 7, apparatus 800 may include one or more of the following components: a processing component 802, a memory 804, a power component 806, a multimedia component 808, an audio component 810, an input/output (I/O) interface 812, a sensor component 814, and a communication component 816.

The processing component 802 generally controls overall operation of the apparatus 800, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations. The processing component 802 may include one or more processors 820 to execute instructions to perform all or part of the steps of the methods described above. Further, the processing component 802 can include one or more modules that facilitate interactions between the processing component 802 and other components. For example, the processing component 802 can include a multimedia module to facilitate interaction between the multimedia component 808 and the processing component 802.

The memory 804 is configured to store various types of data to support operations at the device 800. Examples of such data include instructions for any application or method operating on the device 800, contact data, phonebook data, messages, pictures, videos, and the like. The memory 804 may be implemented by any type or combination of volatile or nonvolatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk.

The power supply component 806 provides power to the various components of the device 800. The power components 806 may include a power management system, one or more power sources, and other components associated with generating, managing, and distributing power for the device 800.

The multimedia component 808 includes a screen between the device 800 and the user that provides an output interface. In some embodiments, the screen may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensor may sense not only the boundary of a touch or slide action, but also the duration and pressure associated with the touch or slide operation. In some embodiments, the multimedia component 808 includes a front camera and/or a rear camera. The front camera and/or the rear camera may receive external multimedia data when the device 800 is in an operational mode, such as a shooting mode or a video mode. Each front camera and rear camera may be a fixed optical lens system or have focal length and optical zoom capabilities.

The audio component 810 is configured to output and/or input audio signals. For example, the audio component 810 includes a Microphone (MIC) configured to receive external audio signals when the device 800 is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signals may be further stored in the memory 804 or transmitted via the communication component 816. In some embodiments, audio component 810 further includes a speaker for outputting audio signals.

The I/O interface 812 provides an interface between the processing component 802 and peripheral interface modules, which may be a keyboard, click wheel, buttons, etc. These buttons may include, but are not limited to: homepage button, volume button, start button, and lock button.

The sensor assembly 814 includes one or more sensors for providing status assessment of various aspects of the apparatus 800. For example, the sensor assembly 814 may detect an on/off state of the device 800, a relative positioning of the components, such as a display and keypad of the apparatus 800, the sensor assembly 814 may also detect a change in position of the apparatus 800 or one component of the apparatus 800, the presence or absence of user contact with the apparatus 800, an orientation or acceleration/deceleration of the apparatus 800, and a change in temperature of the apparatus 800. The sensor assembly 814 may include a proximity sensor configured to detect the presence of nearby objects without any physical contact. The sensor assembly 814 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 814 may also include an acceleration sensor, a gyroscopic sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.

The communication component 816 is configured to facilitate communication between the apparatus 800 and other devices, either in a wired or wireless manner. The device 800 may access a wireless network based on a communication standard, such as Wi-Fi,2G, or 3G, or a combination thereof. In one exemplary embodiment, the communication component 816 receives broadcast signals or broadcast related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, the communication component 816 further includes a Near Field Communication (NFC) module to facilitate short range communications. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, ultra Wideband (UWB) technology, bluetooth (BT) technology, and other technologies.

In an exemplary embodiment, the apparatus 800 may be implemented by one or more Application Specific Integrated Circuits (ASICs), digital Signal Processors (DSPs), digital Signal Processing Devices (DSPDs), programmable Logic Devices (PLDs), field Programmable Gate Arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic elements for executing the methods described above.

In an exemplary embodiment, a non-transitory computer readable storage medium is also provided, such as memory 804 including instructions executable by processor 820 of apparatus 800 to perform the above-described method. For example, the non-transitory computer readable storage medium may be ROM, random Access Memory (RAM), CD-ROM, magnetic tape, floppy disk, optical data storage device, etc.

Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This disclosure is intended to cover any adaptations, uses, or adaptations of the disclosure following the general principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.

It is to be understood that the present disclosure is not limited to the precise arrangements and instrumentalities shown in the drawings, and that various modifications and changes may be effected without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. A method for detecting a heat generation failure, applied to a server, comprising:

2. The method of claim 1, wherein the temperature detection information further comprises: the operation information of the terminal equipment; the operation information comprises environment information and/or operation state information of the terminal equipment;

3. The method according to claim 2, wherein said determining whether the terminal device is in a predetermined operating state and/or a predetermined operating environment based on the operation information of the terminal device including the first heating device comprises:

and/or the number of the groups of groups,

4. The method of claim 1, wherein said determining and recording the heating fraction of the terminal device based on the temperature value of the target device and the duration of time the target device is at the temperature value comprises:

5. The method according to claim 4, wherein the method further comprises:

6. The method of claim 1, wherein said determining and recording the heating fraction of the terminal device based on the temperature value of the target device and the duration of time the target device is at the temperature value comprises:

7. A method for detecting a heat generation failure, applied to a terminal device, comprising:

8. The method of claim 7, wherein the temperature detection information further comprises: the operation information of the terminal equipment; wherein, the operation information is: when at least one heating device in the terminal equipment has temperature change, acquiring environment information and/or running state information of the terminal equipment;

9. The method of claim 7, wherein the method further comprises:

and sending the log data to the server.

10. The method of claim 7, wherein the sending the temperature detection information to the server comprises:

11. A heat generation failure detection apparatus, characterized by being applied to a server, comprising:

12. A device for detecting a heat generation failure, applied to a terminal device, comprising:

13. The device for detecting the heating fault is characterized by comprising

A processor;

a memory for storing executable instructions;

wherein the processor is configured to: the method for detecting a heat generation failure according to any one of claims 1 to 6 or 7 to 10 is realized when the executable instructions stored in the memory are executed.

14. A non-transitory computer readable storage medium, which when executed by a processor of a heat generating fault detection device, causes the heat generating fault detection device to perform the heat generating fault detection method of any one of claims 1-6 or 7-10.