CN115981708A - Information technology intelligent operation and maintenance management system - Google Patents
Information technology intelligent operation and maintenance management system Download PDFInfo
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- CN115981708A CN115981708A CN202211662250.2A CN202211662250A CN115981708A CN 115981708 A CN115981708 A CN 115981708A CN 202211662250 A CN202211662250 A CN 202211662250A CN 115981708 A CN115981708 A CN 115981708A
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Abstract
The invention discloses an information technology intelligent operation and maintenance management system, and relates to the technical field of information operation and maintenance. The intelligent operation and maintenance management system for the information technology comprises a user login module and an operation and maintenance instruction response module, the operation and maintenance system can be remotely logged in at different places through a remote login unit in the user login module, after an operation and maintenance instruction is issued to the operation and maintenance instruction response module, a resource collecting and sorting module can sort and count resources, an operation and maintenance task establishing and processing module can establish an operation and maintenance task according to a called instruction and a called flow and execute the established operation and maintenance task to automatically operate and maintain related resources.
Description
Technical Field
The invention relates to the technical field of information operation and maintenance, in particular to an intelligent operation and maintenance management system for information technology.
Background
Information technology is a generic term for various technologies employed primarily for managing and processing information. It mainly applies computer science and communication technology to design, develop, install and implement information system and application software. The information technology management is also commonly called information and communication technology, the network technology is developed more and more along with the development of science and technology, after the infrastructure construction of the network is completed, the whole network is in an operation state, and an information technology department adopts a related management method to maintain and manage information technology equipment, wherein the information technology management work is called information technology operation and maintenance management for short.
At present, an information operation and maintenance management strategy which is adopted by information technology operation and maintenance management or is relatively solidified is an operation and maintenance system based on personnel monitoring and manual processing, the dependence on personnel is high, and when the operation and maintenance personnel cannot arrive at the site in time, the operation and maintenance management of information technology equipment is difficult to accurately carry out.
Disclosure of Invention
The embodiment of the application provides an information technology wisdom fortune dimension management system, has solved that current information technology fortune dimension management takes still the information fortune dimension management strategy of relative solidification, is based on the fortune dimension system of personnel's control, manual processing, and is great to personnel's dependency, when fortune dimension personnel can not in time arrive the scene, is difficult to accurately carry out the problem of fortune dimension management to information technology equipment.
The embodiment of the application provides an information technology intelligent operation and maintenance management system, which comprises a user login module, an operation and maintenance instruction response module, a resource acquisition and carding module and an operation and maintenance task establishing and processing module, wherein:
the user login module is used for verifying login and checking operation and maintenance information of a user;
the operation and maintenance instruction response module is used for receiving and responding to an operation and maintenance starting instruction input by a user and starting an operation and maintenance system;
the resource acquisition and carding module is used for acquiring resources needing operation and maintenance management and carding and counting the acquired resources after the operation and maintenance instruction response module is started;
and the operation and maintenance task establishing and processing module establishes an operation and maintenance task according to the resources counted by combing and carries out operation and maintenance management on the information technology according to the established operation and maintenance task.
Further, the user login module comprises a remote login unit, the remote login unit comprises an authorization server, an external network VPN server, an administrator client, a designated computer client, a switch and a network management device, the external network VPN server is respectively connected with the authorization server, the administrator client and the designated computer client, and the authorization server is further connected with the network management device through the switch.
Further, the network management device includes a communication device and a communication network manager, and the communication device and the communication network manager are one or more respectively.
Further, the user login module further comprises a local login unit, the local login unit comprises a data processing server, and a local login verification platform and a cloud server which are connected with the data processing server, the local login verification platform is connected with the mobile device or the fixed device, the mobile device and the fixed device are used for collecting user images and user fingerprints, and the data processing server is connected with the cloud server through a wireless network.
Further, mobile device and fixed equipment are provided with the camera, the camera includes leading camera and rearmounted camera for gather user's image, mobile device and fixed equipment still are provided with fingerprint identification module for gather user's fingerprint.
Further, the resource collecting and combing module comprises a resource monitoring and collecting unit and a resource combing unit, the resource monitoring and collecting unit monitors the resource state of the equipment in real time and collects relevant resources of the equipment when the operation and maintenance instruction response module receives the starting instruction, and the resource combing unit diagnoses whether the resources collected by the resource monitoring and collecting unit need to be subjected to operation and maintenance management and counts the resources needing to be subjected to the operation and maintenance management.
Further, the types of the resources collected by the resource monitoring and collecting unit include an operating system and a database.
Further, the resource combing unit counts the diagnosis result in the form of a histogram or a pie chart.
Furthermore, the operation and maintenance task establishing and processing module comprises an operation and maintenance task establishing unit and a resource operation and maintenance processing unit, the operation and maintenance task establishing unit acquires relevant instructions and flows according to the resources needing to be managed by combing statistics, and establishes operation and maintenance tasks, the resource operation and maintenance processing unit is used for starting and executing the operation and maintenance tasks established by the operation and maintenance task establishing unit and carrying out operation and maintenance management on the information technology needing to be managed by operation and maintenance, and the operation and maintenance management carried out on the information technology by the resource operation and maintenance processing unit comprises checking, modifying, deleting and stopping resources.
The operation and maintenance information storage module is used for storing the resources acquired by the resource acquisition and carding module and the results of the resource processing by the operation and maintenance task establishing and processing module, so that subsequent retrieval and checking are facilitated;
and the visual output module is used for visually displaying the operation and maintenance management data on the display after the operation and maintenance of the information technology are finished.
One or more technical solutions provided in the embodiments of the present application have at least the following technical effects or advantages:
1. the remote login unit in the user login module can remotely log in the operation and maintenance system in different places, after an operation and maintenance instruction is issued to the operation and maintenance instruction response module, the resource acquisition and carding module can carry out carding statistics on resources, then the operation and maintenance task establishing and processing module can establish an operation and maintenance task according to a called instruction and a called flow and execute the established operation and maintenance task to carry out automatic operation and maintenance processing on related resources.
2. By arranging the operation and maintenance information storage module and the visual output module, the operation and maintenance information storage module stores the resources acquired by the resource acquisition and carding module and the result of the operation and maintenance task establishment and processing module after the resources are processed, and the visual output module displays the data stored by the operation and maintenance information storage module on a display screen after visualization, so that the operation and maintenance personnel who log in can check the data conveniently.
Drawings
FIG. 1 is a flowchart of an information technology intelligent operation and maintenance management system according to an embodiment of the present application;
fig. 2 is a flowchart of an intelligent operation and maintenance management system of information technology according to an embodiment of the present application.
Detailed Description
The embodiment of the application provides an information technology wisdom fortune dimension management system, has solved still that information technology fortune dimension management adopts the information fortune dimension management strategy of solidification relatively, is based on the fortune dimension system of personnel's control, manual processing, and is great to personnel's dependency, when fortune dimension personnel can not in time arrive the scene, is difficult to accurately carry out the problem of fortune dimension management to information technology equipment.
In order to solve the above problems, the technical solution in the embodiment of the present application has the following general idea:
information technology is a generic term for various technologies employed primarily for managing and processing information. It mainly applies computer science and communication technology to design, develop, install and implement information system and application software. The management system is also commonly called information and communication technology, and with the development of science and technology, the network technology is developed more and more, after the infrastructure construction of the network is completed, the whole network is in an operation state, and the information technology department adopts a related management method to maintain and manage information technology equipment, wherein the information technology management work is referred to as information technology operation and maintenance management for short.
At present, an information operation and maintenance management strategy which is adopted by information technology operation and maintenance management or is relatively solidified is an operation and maintenance system based on personnel monitoring and manual processing, the dependence on personnel is high, and when the operation and maintenance personnel cannot arrive at the site in time, the operation and maintenance management strategy cannot be accurately carried out on the information technology equipment
In order to better understand the technical solution, the technical solution will be described in detail with reference to the drawings and the specific embodiments.
Example one
As shown in fig. 1, a flow chart of an information technology intelligent operation and maintenance management system provided in the embodiment of the present application is shown, where the system includes a user login module, an operation and maintenance instruction response module, a resource acquisition and carding module, and an operation and maintenance task establishing and processing module, where:
the user login module is used for verifying login and checking operation and maintenance information;
the operation and maintenance instruction response module is used for receiving and responding to an operation and maintenance starting instruction input by a user and starting an operation and maintenance system;
the resource acquisition and carding module is used for acquiring resources needing operation and maintenance management and carding and counting the acquired resources after the operation and maintenance instruction response module is started;
and the operation and maintenance task establishing and processing module establishes an operation and maintenance task according to the resources counted by combing and carries out operation and maintenance management on the information technology according to the established operation and maintenance task.
Furthermore, the user login module comprises a remote login unit, so that the operation and maintenance personnel can enter the operation and maintenance system in a remote verification login mode to check the operation and maintenance information when the operation and maintenance personnel cannot arrive at the site, and the operation and maintenance information is specifically as follows:
the remote login unit comprises an authorization server, an external network VPN server, an administrator client, a designated computer client, a switch and network management equipment, wherein the external network VPN server is respectively connected with the authorization server, the administrator client and the designated computer client, and the authorization server is also connected with the network management equipment through the switch.
Further, the network management device includes one or more communication devices and one or more communication network managers.
In this embodiment, the external network VPN server is controlled by the authorization server, if the operation and maintenance personnel need to perform related network management operations, authorization application is performed on the designated computer client, that is, an application for accessing the communication network management is performed, after receiving the application, the authorization server can independently send a request for whether to authorize remote login to the administrator client, after the administrator agrees, login time is set, the authorization server obtains the IP and the MAC of the designated computer client from the external network VPN server and adds the IP and the MAC into a white list, and the designated computer client can log in the communication network management.
The user login module further comprises a local login unit which can enter the operation and maintenance system in a local verification login mode to check operation and maintenance information when the operation and maintenance arrives at the site, wherein the local login unit comprises a data processing server, and a local login verification platform and a cloud server which are connected with the data processing server;
furthermore, mobile device and fixed equipment are provided with the camera, and the camera includes leading camera and rear camera for gather user's image, and mobile device and fixed equipment still are provided with fingerprint identification module for gather user's fingerprint.
In this embodiment, when a user logs in an account, a mobile device automatically starts a camera to collect a user image, a fingerprint identification module extracts a user fingerprint, the user image and the user fingerprint are sent to a local login verification platform to preprocess the user image and the user fingerprint to extract characteristic information of the image and the fingerprint, a response encrypted identification code is converted and sent to a data processing server, and the data processing server decodes the encrypted identification code to recover characteristic information of a face and the fingerprint; the data processing server sends the face characteristic value and the fingerprint characteristic value of the user to the cloud server through a wireless network to be matched with the corresponding face characteristic value and fingerprint characteristic value of the user, if the face characteristic value and the fingerprint characteristic value of the user are successfully matched, the user normally logs in an account and is connected with the cloud server, and if any one of the face characteristic value and the fingerprint characteristic value of the user is not successfully matched, the face image and the fingerprint of the user are extracted again to be matched.
Further, the resource collecting and combing module comprises a resource monitoring and collecting unit and a resource combing unit, the resource monitoring and collecting unit monitors the resource state of the equipment in real time and collects the related resources of the equipment when the operation and maintenance instruction response module receives the starting instruction, and the resource combing unit diagnoses whether the resources collected by the resource monitoring and collecting unit need to be subjected to operation and maintenance management or not and counts the resources needing to be subjected to the operation and maintenance management.
Furthermore, the types of the resources collected by the resource monitoring and collecting unit comprise an operating system and a database.
Further, the resource combing unit counts the diagnosis results in the form of a histogram or a pie chart.
In this embodiment, when the operation and maintenance system is not started, the resource monitoring and acquiring unit in the resource acquiring and combing module also monitors the device resources in real time, the types of the resources include an operating system and a database, which may be one or all of the resources, and when the operation and maintenance instruction response module receives a start instruction, the resource acquiring and combing module can acquire the relevant resources in time;
in order to enable the resources to be clearer, facilitate subsequent operation and maintenance management and facilitate checking of operation and maintenance personnel, the resource combing unit can be used for combing and counting the resources collected by the resource monitoring and collecting unit and diagnosing the collected resources, the diagnosis of the resources can be automatically diagnosed through a trained system and can also be diagnosed by the operation and maintenance personnel, the resources needing operation and maintenance management are diagnosed, the diagnosed resources needing operation and maintenance are counted through a histogram or pie chart, the operation and maintenance personnel can check the diagnosed result after logging in the system, and visual checking of the resources for users is facilitated.
Furthermore, the operation and maintenance task establishing and processing module comprises an operation and maintenance task establishing unit and a resource operation and maintenance processing unit, the operation and maintenance task establishing unit acquires relevant instructions and flows according to the resources needing operation and maintenance management of the carding statistics to establish the operation and maintenance tasks, and the resource operation and maintenance processing unit is used for starting and executing the operation and maintenance tasks established by the operation and maintenance task establishing unit to carry out operation and maintenance management on the information technology needing operation and maintenance.
Furthermore, the operation and maintenance management of the information technology by the resource operation and maintenance processing unit comprises checking, modifying, deleting and deactivating resources.
In this embodiment, according to the resources acquired by the resource acquisition and carding module and needing operation and maintenance, an operation and maintenance task establishing unit in the operation and maintenance task establishing and processing module calls related instructions and flows to automatically establish an operation and maintenance flow, the related instructions are stored in an instruction management library, and the instructions used in the information technology operation and maintenance management are determined according to the instructions used in the historical information technology operation and maintenance management, so that the instructions are subjected to addition, deletion, modification and management, after the instructions needed to be used are determined, the flows used in the information technology operation and maintenance management are arranged, the arrangement comprises a new flow, a modification flow, a check new flow and a deletion flow, and finally, the operation and maintenance task is newly established according to the instructions and the flows;
after the operation and maintenance task is established, the resource operation and maintenance processing unit carries out operation and maintenance management on the information technology needing operation and maintenance, including checking, modifying, deleting and stopping resources;
similarly, the operation and maintenance personnel can check the relevant instructions and flows called by the operation and maintenance task establishing unit, check and modify the established operation and maintenance tasks, and the resource operation and maintenance processing unit processes the operation and maintenance tasks according to the established operation and maintenance tasks.
The technical scheme in the embodiment of the application at least has the following technical effects or advantages:
the operation and maintenance personnel can log in the operation and maintenance management system in a remote login mode, meanwhile, the operation and maintenance management system can log in a local login mode, various login modes are provided, different conditions can be conveniently handled, the operation and maintenance personnel can check and modify relevant information of operation and maintenance processing, for example, relevant instructions and flows in operation and maintenance are adjusted, and on the basis of automatic processing of the operation and maintenance system, the operation and maintenance personnel can check relevant flows so that operation and maintenance processing results are more accurate.
Example two
As shown in fig. 2, a flow chart of an information technology intelligent operation and maintenance management system provided in the embodiment of the present application is shown, where the system includes a user login module, an operation and maintenance instruction response module, a resource acquisition and carding module, and an operation and maintenance task establishing and processing module, where:
the user login module is used for verifying login and checking operation and maintenance information;
the operation and maintenance instruction response module is used for receiving and responding to an operation and maintenance starting instruction input by a user and starting an operation and maintenance system;
the resource acquisition and carding module is used for acquiring resources needing operation and maintenance management and carding and counting the acquired resources after the operation and maintenance instruction response module is started;
and the operation and maintenance task establishing and processing module establishes an operation and maintenance task according to the resources counted by combing and carries out operation and maintenance management on the information technology according to the established operation and maintenance task.
The operation and maintenance information storage module is used for storing the resources acquired by the resource acquisition and carding module and the results of the resource processing by the operation and maintenance task establishing and processing module, so that subsequent retrieval and checking are facilitated;
and the visual output module is used for visually displaying the operation and maintenance management data on the display after the operation and maintenance of the information technology are finished.
In this embodiment, after the operation and maintenance of the information technology is finished, the operation and maintenance information storage module stores the information technology resources before and after the operation and maintenance task is established and executed by the processing module, the information technology resources are displayed on the display through the visual output module, and the user can check the operation and maintenance information after the user logs in through the user login module, so that the information technology after the operation and maintenance management can be judged according to the level of the operation and maintenance personnel, and the operation and maintenance processing can be performed again on the non-conforming processing result.
The technical scheme in the embodiment of the application at least has the following technical effects or advantages:
after the operation and maintenance are finished, the user can verify login through the user login module and check related operation and maintenance information, so that the processing capacity of the operation and maintenance management system is judged, unqualified operation and maintenance are processed, related operation and maintenance instructions and flows are readjusted, operation and maintenance are conducted on the operation and maintenance information again, operation and maintenance results can be checked in a manual comparison mode, and the accuracy of operation and maintenance processing is improved.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.
Claims (10)
1. The utility model provides an information technology wisdom operation and maintenance management system which characterized in that, includes that user logs on module, operation and maintenance instruction response module, resource acquisition comb module and operation and maintenance task establish and processing module, wherein:
the user login module is used for verifying login and checking operation and maintenance information;
the operation and maintenance instruction response module is used for receiving and responding to an operation and maintenance starting instruction input by a user and starting an operation and maintenance system;
the resource acquisition and carding module is used for acquiring resources needing operation and maintenance management and carding and counting the acquired resources after the operation and maintenance instruction response module is started;
and the operation and maintenance task establishing and processing module establishes an operation and maintenance task according to the resources counted by combing and carries out operation and maintenance management on the information technology according to the established operation and maintenance task.
2. The information technology intelligent operation and maintenance management system of claim 1, wherein: the user login module comprises a remote login unit, the remote login unit comprises an authorization server, an external network VPN server, an administrator client, a designated computer client, a switch and network management equipment, the external network VPN server is respectively connected with the authorization server, the administrator client and the designated computer client, and the authorization server is further connected with the network management equipment through the switch.
3. The information technology intelligent operation and maintenance management system of claim 2, wherein: the network management equipment comprises one or more communication equipment and one or more communication network managers.
4. The information technology intelligent operation and maintenance management system of claim 1, wherein: the user login module further comprises a local login unit, the local login unit comprises a data processing server, a local login verification platform and a cloud server, the local login verification platform and the cloud server are connected with the data processing server, the local login verification platform is connected with the mobile device or the fixed device, the mobile device and the fixed device are used for collecting user images and user fingerprints, and the data processing server is connected with the cloud server through a wireless network.
5. The information technology intelligent operation and maintenance management system of claim 4, wherein: the mobile equipment and the fixed equipment are provided with cameras which comprise front cameras and rear cameras and are used for collecting user images, and the mobile equipment and the fixed equipment are further provided with fingerprint identification modules and are used for collecting user fingerprints.
6. The information technology intelligent operation and maintenance management system of claim 1, wherein: the resource collecting and combing module comprises a resource monitoring and collecting unit and a resource combing unit, the resource monitoring and collecting unit monitors the resource state of the equipment in real time and collects relevant resources of the equipment when the operation and maintenance instruction response module receives a starting instruction, and the resource combing unit diagnoses whether the resources collected by the resource monitoring and collecting unit need to be subjected to operation and maintenance management or not and counts the resources needing to be subjected to the operation and maintenance management.
7. The information technology intelligent operation and maintenance management system of claim 6, wherein: the types of the resources collected by the resource monitoring and collecting unit comprise an operating system and a database.
8. The intelligent operation and maintenance management system of information technology as claimed in claim 6, wherein: the resource combing unit counts the diagnosis result in the form of a histogram or a pie chart.
9. The information technology intelligent operation and maintenance management system of claim 1, wherein: the operation and maintenance task establishing and processing module comprises an operation and maintenance task establishing unit and a resource operation and maintenance processing unit, the operation and maintenance task establishing unit acquires relevant instructions and flows according to the resources needing operation and maintenance management of the carding statistics and establishes operation and maintenance tasks, the resource operation and maintenance processing unit is used for starting and executing the operation and maintenance tasks established by the operation and maintenance task establishing unit and carrying out operation and maintenance management on the information technology needing operation and maintenance, and the resource operation and maintenance processing unit carries out operation and maintenance management on the information technology including checking, modifying, deleting and deactivating the resources.
10. The information technology intelligent operation and maintenance management system of claim 1, further comprising an operation and maintenance information storage module and a visual output module, wherein the operation and maintenance information storage module is used for storing the resources acquired by the resource acquisition and carding module and the results of the operation and maintenance task establishment and processing module after the resources are processed, so as to facilitate subsequent retrieval and viewing;
and the visual output module is used for visually displaying the operation and maintenance management data on the display after the operation and maintenance of the information technology are finished.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN202211662250.2A CN115981708A (en) | 2022-12-23 | 2022-12-23 | Information technology intelligent operation and maintenance management system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202211662250.2A CN115981708A (en) | 2022-12-23 | 2022-12-23 | Information technology intelligent operation and maintenance management system |
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| Publication Number | Publication Date |
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| CN115981708A true CN115981708A (en) | 2023-04-18 |
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| CN202211662250.2A Pending CN115981708A (en) | 2022-12-23 | 2022-12-23 | Information technology intelligent operation and maintenance management system |
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