CN115834659A - Telephone binding method, device and storage medium - Google Patents
Telephone binding method, device and storage medium Download PDFInfo
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- CN115834659A CN115834659A CN202211646409.1A CN202211646409A CN115834659A CN 115834659 A CN115834659 A CN 115834659A CN 202211646409 A CN202211646409 A CN 202211646409A CN 115834659 A CN115834659 A CN 115834659A
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D30/00—Reducing energy consumption in communication networks
- Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks
Abstract
The invention relates to the technical field of communication, and discloses a phone binding method, a device and a storage medium. The method generates a pairing code at a phone terminal and sends the pairing code to a real-time communication software system, and the real-time communication software system receives the pairing code and can establish TCP connection with the phone, so that the connection with a computer can be established before the phone registers an account; after TCP connection is established, a request deployment signal is sent to the phone, so that the phone is sequentially connected with the DM server and the real-time communication software, after the phone is successfully connected with the DM server, phone information is sent to the real-time communication software system from the phone, and registration account information of the phone is generated in the real-time communication software system, so that the phone completes registration, and therefore the binding relationship between the phone and the real-time communication software system is established, the connection between the real-time communication software system and the phone is more stable, and time delay is avoided.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a phone binding method, apparatus, and storage medium.
Background
CTI is developed from a traditional computer telephony integration technology, and is originally integrated into customer resource management systems such as CRM and the like as a plug-in a user center scene of a PBX, so that an operator can quickly initiate a call in the CRM system without manually inputting a number. This approach allows the user to experience convenience and therefore also continues step by step into large UC solutions and expands. After the telephone and the computer are bound, the high-definition tone quality of hardware equipment and a convenient call control mode of a PC desktop end can be fully combined, and great convenience is brought to a user.
The current method for binding telephone set and computer is that the hard end of telephone set registers account number to PBX server, after the software on computer recognizes the telephone set with the account number, the telephone set is selected to carry out linkage control, the linkage control is realized by CSTA protocol. However, the method has a great disadvantage that the phone is required to register an account number first, so that a terminal user is required to log in a background web page end of the phone to directly fill in a configuration information registration account number or configure a deployment server address, but some terminal users have no administrator authority to log in the background web page end, and even if the terminal users have the authority to enter the background, the related configuration is relatively complex and the operation is inconvenient; and the CSTA is forwarded based on the PBX server, so that time delay exists, for example, after the telephone is disconnected from the network and the power is cut off, the software cannot respond in time, and the like.
Disclosure of Invention
The invention provides a phone binding method, a device and a storage medium, which can solve the problem of complex phone registration operation, make the connection between a phone and a computer more stable and avoid time delay.
In order to solve the above technical problem, a first aspect of the present invention provides a phone binding method, which is applied to a real-time communication software system, wherein the real-time communication software system is configured with a real-time communication software, a DM server and a PBX server; the phone binding method comprises the following steps:
receiving a pairing code generated by the phone, and establishing TCP connection between the phone and a real-time communication software system;
sending a deployment request signal to the phone so that the phone feeds back a deployment result according to the deployment request signal;
when the deployment result is received as agreement to deploy, connecting the phone with a DM server in a real-time communication software system;
receiving phone information sent by a phone, and connecting the phone with real-time communication software in a real-time communication software system;
and sending the registration account information of the phone to the phone, and establishing a binding relationship between the phone and the real-time communication software system.
The invention generates the pairing code at the phone terminal and sends the pairing code to the real-time communication software system, and the real-time communication software system can establish TCP connection with the phone after receiving the pairing code, thereby realizing the establishment of the connection with the computer before registering the account number in the phone; after the TCP connection is established, a request deployment signal is sent to the phone, so that the phone is connected with the DM server and the real-time communication software in sequence, the phone and the real-time communication software system are bound, and the real-time communication software system is successfully connected with the phone.
Further, receiving a pairing code generated by the phone, and establishing a TCP connection between the phone and the real-time communication software system, specifically:
receiving a pairing code of the phone, and analyzing an IP address of the phone according to the pairing code;
sending a connection request signal to the phone according to the IP address of the phone;
and when a connection approval signal sent by the telephone is received, establishing TCP connection between the telephone and the real-time communication software system.
The IP address of the phone is stored in the pairing code, so that the real-time communication software system can acquire the IP address of the phone by analyzing the pairing code so as to accurately send the connection request signal, and the accuracy and the safety of the connection relation between the phone and the software are ensured.
Further, the sending a deployment request signal to the phone specifically includes:
storing the IP address of the DM server to a request deployment signal;
and sending a deployment request signal containing the IP address of the DM server to the phone.
Further, the phone, according to the request deployment signal, feeds back a deployment result, specifically:
when a phone receives a deployment request signal, the phone judges whether the phone needs to be deployed currently or not according to the deployment request signal;
when the phone agrees to deploy, the IP address of the DM server is analyzed from the deployment request signal;
and feeding back a deployment result to the DM server according to the IP address of the DM server.
The invention stores the IP address of the DM server in the request deployment signal, so that the phone can acquire the IP address of the DM server by analyzing the request deployment signal, thereby accurately sending the request connection signal and ensuring the accuracy and the safety of the connection relationship between the phone and the DM server.
Further, the receiving of the phone information sent by the phone connects the phone with the real-time communication software in the real-time communication software system, specifically:
receiving phone information sent by a phone;
analyzing the IP address of the phone in the phone information;
and connecting the telephone with the real-time communication software in the real-time communication software system according to the IP address of the telephone.
Further, the step of sending the registration account information of the phone to establish a binding relationship between the phone and the real-time communication software system specifically includes:
generating registration account information of the phone through the DM server according to the phone information;
sending the registration account information to the phone to enable the phone to complete registration;
and receiving a registration success signal sent by the phone, and establishing a binding relationship between the phone and the real-time communication software system.
According to the invention, after the phone is successfully connected with the DM server, the registration account information of the phone is generated according to the phone information and is sent to the phone so that the phone completes registration, and the binding relationship between the phone and the real-time communication software system can be established when the real-time communication software system receives a registration success signal sent by the phone, so that the connection between the real-time communication software system and the phone is more stable, and the time delay is avoided.
Further, the generating, according to the phone information, registration account information of the phone through the DM server specifically includes:
after receiving phone information, analyzing the phone information;
and generating the registration account information of the phone by combining the analyzed phone information and the deployment information stored in the real-time communication software system.
The invention sends the phone information containing the IP address of the phone to the software, so that the real-time communication software system generates the registration account information of the phone according to the phone information to register the phone, thereby improving the stability of the connection between the real-time communication software system and the phone and avoiding the time delay.
The invention provides a phone binding method, which comprises the steps of generating a pairing code at a phone end, sending the pairing code to a real-time communication software system, and establishing TCP connection with a phone after the real-time communication software system receives the pairing code, so that the connection with a computer can be established before an account is registered in the phone; after TCP connection is established, a request deployment signal is sent to the phone, so that the phone is sequentially connected with the DM server and the real-time communication software, after the phone is successfully connected with the DM server, phone information is sent to the real-time communication software system from the phone, and registration account information of the phone is generated in the real-time communication software system, so that the phone completes registration, and therefore the binding relationship between the phone and the real-time communication software system is established, the connection between the real-time communication software system and the phone is more stable, and time delay is avoided.
The second aspect of the present invention provides a phone binding apparatus, which is applied to a real-time communication software system, wherein the real-time communication software system is configured with a real-time communication software, a DM server and a PBX server; the phone binding device comprises: the device comprises a receiving module, a sending module, a first connecting module, a second connecting module and a binding module;
the receiving module is used for receiving the pairing code generated by the telephone and establishing TCP connection between the telephone and the real-time communication software system;
the sending module is used for sending a deployment request signal to the telephone so that the telephone feeds back a deployment result according to the deployment request signal;
the first connection module is used for connecting the phone with a DM server in a real-time communication software system when the deployment result is received as agreement to deployment;
the second connection module is used for receiving phone information sent by a phone and connecting the phone with real-time communication software in a real-time communication software system;
the binding module is used for sending the registration account information of the phone to the phone and establishing the binding relationship between the phone and the real-time communication software system.
Further, the binding module includes: the device comprises a generating unit, a sending unit and a binding unit;
the generating unit is used for generating registration account information of the phone through the DM server according to the phone information;
the sending unit is used for sending the registration account information to the phone so that the phone completes registration;
the binding unit is used for receiving a registration success signal sent by the telephone and establishing a binding relationship between the telephone and the real-time communication software system.
The binding unit is used for receiving a registration success signal sent by the telephone and establishing a binding relationship between the telephone and the real-time communication software system.
The invention provides a phone binding device, which is based on the organic combination of modules, can solve the problem of complex phone registration operation, enables the connection between a phone and a computer to be more stable, and avoids the occurrence of time delay.
A third aspect of the present invention provides a computer-readable storage medium, in which at least one computer instruction is stored, and the instruction is loaded and executed by a processor to implement the steps performed in the phone binding method described in the first aspect and any embodiment of the first aspect.
Drawings
Fig. 1 is a schematic flowchart of an embodiment of a phone binding method according to the present invention;
fig. 2 is a schematic flowchart of another embodiment of a phone binding method according to the present invention;
fig. 3 is a schematic structural diagram of an embodiment of a phone binding apparatus provided in the present invention;
fig. 4 is a schematic structural diagram of another embodiment of the phone binding apparatus provided in the present invention;
fig. 5 is a schematic diagram of a bound phone according to the present invention;
FIG. 6 is a schematic diagram of a call linkage according to the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In describing the present invention, it should be understood that the terminology used in the present invention is as follows:
1."PBX": subscriber level switch, a telephony service network.
"DM server": a device management server is provided.
"CTI": a technology for automatically recognizing the signaling information in telephone and transmitting the predefined audio file to user by establishing relative speech channel connection.
Fig. 1 is a schematic flow chart of an embodiment of a phone binding method provided by the present invention, applied to a real-time communication software system, wherein the real-time communication software system is configured with a real-time communication software, a DM server and a PBX server; the phone binding method comprises the following steps of 101 to 105, wherein the steps are as follows:
step 101: and receiving a pairing code generated by the phone, and establishing TCP connection between the phone and the real-time communication software system.
In the embodiment of the invention, the pairing code is generated at the phone, the TCP connection can be established by inputting the pairing code in the real-time communication software, the phone does not need to register an account number first, and the condition that some terminal users cannot bind the phone because of no authority to enter a background configuration server address is avoided.
In the embodiment of the present invention, the receiving of the pairing code generated by the phone establishes a TCP connection between the phone and the real-time communication software system, specifically:
receiving a pairing code of the phone, and analyzing an IP address of the phone according to the pairing code;
sending a connection request signal to the phone according to the IP address of the phone;
and when a connection approval signal sent by the telephone is received, establishing TCP connection between the telephone and the real-time communication software system.
As an example of the embodiment of the present invention, the pairing code of the phone is generated by the IP address and the random number of the phone, the effective time of the pairing code is five minutes, and the pairing code can be automatically refreshed if the pairing code fails.
Step 102: and sending a deployment request signal to the phone so that the phone feeds back a deployment result according to the deployment request signal.
In the embodiment of the present invention, the sending a request deployment signal to a phone specifically includes:
storing the IP address of the DM server to a request deployment signal;
and sending a deployment request signal containing the IP address of the DM server to the phone.
In the embodiment of the present invention, the telephone deploys the signal according to the request, and feeds back a deployment result, specifically:
when a phone receives a deployment request signal, the phone judges whether the phone needs to be deployed currently or not according to the deployment request signal;
when the phone agrees to deploy, the IP address of the DM server is analyzed from the deployment request signal;
and feeding back a deployment result to the DM server according to the IP address of the DM server.
In the embodiment of the invention, because the DM server address is different in different items in the privatized deployment, if the phone is provided with the IP address of the DM, the phone firmware needs to be changed in the process of binding the phone, and the operation is inconvenient, the invention adopts a real-time communication software system to send the DM address to the phone, so that the phone is connected to the DM server, and the improvement method of the invention has stronger flexibility.
Step 103: and when the deployment result is received as agreement for deployment, connecting the phone with a DM server in the real-time communication software system.
Step 104: and receiving phone information sent by the phone, and connecting the phone with real-time communication software in the real-time communication software system.
In the embodiment of the present invention, the receiving of the phone information sent by the phone connects the phone with the real-time communication software in the real-time communication software system, which specifically includes:
receiving phone information sent by a phone;
analyzing the IP address of the phone in the phone information;
and connecting the telephone with the real-time communication software in the real-time communication software system according to the IP address of the telephone.
In the embodiment of the invention, the IP address and the equipment code of the telephone are stored in the telephone information, and the IP address of the telephone can be acquired by analyzing the telephone information, so that the telephone and the real-time communication software can be accurately connected.
Step 105: and sending the registration account information of the phone to the phone, and establishing a binding relationship between the phone and the real-time communication software system.
As shown in fig. 2, a flowchart of an embodiment of a method for establishing a binding relationship according to the present invention mainly includes steps 201 to 203, where the steps are as follows:
in the embodiment of the present invention, step 105 includes steps 201 to 203.
Step 201: and generating the registration account information of the phone through the DM server according to the phone information.
In the embodiment of the present invention, the generating, according to the phone information, the registration account information of the phone through the DM server specifically includes:
after receiving phone information, analyzing the phone information;
and generating the registration account information of the phone by combining the analyzed phone information and the deployment information stored in the real-time communication software system.
In the embodiment of the invention, the phone information stores the IP address and the equipment code of the phone, and also stores the information of the equipment model, the brand, the firmware version, the phone account number and the like of the phone. Different phones have different circuit numbers, and one phone can register a plurality of account numbers, so that specific information such as user information, specific circuits of the phone, extension numbers and the like is stored in the deployment information of the real-time communication software system, and the registered account number information of the phone can be generated by combining the phone information and the deployment information, so that the phone can be successfully registered.
Step 202: and sending the registration account information to the phone to enable the phone to complete registration.
Step 203: and receiving a registration success signal sent by the phone, and establishing a binding relationship between the phone and the real-time communication software system.
In the embodiment of the invention, after the phone is successfully connected with the DM server, the registration account information of the phone can be generated according to the phone information and sent to the phone so that the phone completes registration, and the binding relationship between the phone and the real-time communication software system can be established when the real-time communication software system receives a registration success signal sent by the phone, so that the connection between the real-time communication software system and the phone is more stable, and the time delay is avoided.
As an example of the embodiment of the present invention, as shown in fig. 5, for a schematic diagram of the binding phone provided by the present invention, pressing a hands-free key of the phone for 3 seconds can generate an 8-bit pairing code on a phone page, where the pairing code is composed of an IP address of the phone and a random number, and the pairing code generated by the phone is input in real-time communication software, so as to initiate a connection to the phone and establish a TCP connection with the phone, and after the connection is established, the real-time communication software initiates a deployment request to the phone, where the deployment request includes an IP address of a DM server. And after receiving the deployment request, the phone pops up an authorization confirmation frame connected with the DM server side. After the phone is connected with the DM server, the phone sends the IP address and the equipment code of the phone to the real-time communication software so as to connect the real-time communication software and the phone; and simultaneously, more information of the phone is sent to the DM server, such as the device model, the brand, the solid version, the phone account number and the like of the phone. Meanwhile, the real-time communication software sends the information which is expected to be deployed to the DM server according to the requirements of the user. The DM server receives the information sent by the real-time communication software and the phone information sent by the phone, can integrate the information to generate the registration account information of the phone, and sends the registration account information to the phone. The phone registers at the PBX server according to the received registration account information, and feeds back a successful registration signal to the real-time communication software after the phone successfully registers. And after the real-time communication software receives the successful registration signal of the telephone, the real-time communication software sends a request for binding with the telephone to the DM server, and after the real-time communication software and the telephone are successfully bound, CTI (computer telephony integration) linkage control can be carried out.
In the embodiment of the invention, after the phone and the software are successfully paired and bound, the control instruction transmission is carried out, and the bidirectional linkage of initiating a call, canceling the call, ringing the linked call, answering the call, hanging up, transferring, muting/removing the audio, sending DTMF (dual-tone multi-frequency) on a dial plate, keeping/removing the keeping, opening/closing the recording and the like can be carried out.
As an example of the embodiment of the present invention, as shown in fig. 6, which is a schematic diagram of the call linkage provided by the present invention, after the phone is bound with the real-time communication software, the phone B can be called through the real-time communication software, and the call operation is performed by the real-time communication software, which is to display a call process on a UI interface through a CTI module, but does not actually perform the call. Because the phone is bound with the real-time communication software, the real-time communication software can transmit the call request to the phone, the phone carries out SIP signaling call after receiving the call request, and the call information is sent to the phone B for calling through the PBX server. The information fed back by the phone B can be transmitted back to the real-time communication software by the phone in an abstract event.
As shown in fig. 3, the present invention further provides a phone binding apparatus, which is applied to a real-time communication software system, wherein the real-time communication software system is configured with a real-time communication software, a DM server and a PBX server; the phone binding device comprises: a receiving module 301, a sending module 302, a first connecting module 303, a second connecting module 304 and a binding module 305;
the receiving module 301 is configured to receive a pairing code generated by a phone, and establish a TCP connection between the phone and a real-time communication software system;
the sending module 302 is configured to send a deployment request signal to the phone, so that the phone feeds back a deployment result according to the deployment request signal;
the first connection module 303 is configured to connect the phone with the DM server in the real-time communication software system when the deployment result is received as agreement to deploy;
the second connection module 304 is configured to receive phone information sent by a phone, and connect the phone with real-time communication software in the real-time communication software system;
the binding module 305 is configured to send the registration account information of the phone to the phone, and establish a binding relationship between the phone and the real-time communication software system.
As shown in fig. 4, a schematic structural diagram of an embodiment of a phone binding apparatus provided in the present invention mainly includes a generating unit 401, a sending unit 402, and a binding unit 403, which specifically includes the following:
in the embodiment of the present invention, the binding module 305 includes a generating unit 401, a sending unit 402, and a binding unit 403.
The generating unit 401 is configured to generate, according to the phone information, registration account information of the phone through the DM server;
the sending unit 402 is configured to send the registration account information to the phone, so that the phone completes registration;
the binding unit 403 is configured to receive a registration success signal sent by the phone, and establish a binding relationship between the phone and the real-time communication software system.
The present invention also provides a computer-readable storage medium, in which at least one computer instruction is stored, and the instruction is loaded and executed by a processor to implement the phone binding method in the embodiment corresponding to fig. 1.
To sum up, the phone binding method, the device and the storage medium provided by the embodiment of the invention generate the pairing code at the phone end and send the pairing code to the real-time communication software system, and the real-time communication software system can establish a TCP connection with the phone after receiving the pairing code, thereby realizing that the connection can be established with the computer before the phone registers the account; after TCP connection is established, a request deployment signal is sent to the phone, so that the phone is sequentially connected with the DM server and the real-time communication software, after the phone is successfully connected with the DM server, phone information is sent to the real-time communication software system from the phone, and registration account information of the phone is generated in the real-time communication software system, so that the phone completes registration, and therefore the binding relationship between the phone and the real-time communication software system is established, the connection between the real-time communication software system and the phone is more stable, and time delay is avoided.
The above description is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and substitutions can be made without departing from the technical principle of the present invention, and these modifications and substitutions should also be regarded as the protection scope of the present invention.
Claims (10)
1. A phone binding method is characterized by being applied to a real-time communication software system, wherein the real-time communication software system is configured with real-time communication software, a DM server and a PBX server; the phone binding method comprises the following steps:
receiving a pairing code generated by the phone, and establishing TCP connection between the phone and a real-time communication software system;
sending a deployment request signal to the phone so that the phone feeds back a deployment result according to the deployment request signal;
when the deployment result is received as agreement to deploy, connecting the phone with a DM server in a real-time communication software system;
receiving phone information sent by a phone, and connecting the phone with real-time communication software in a real-time communication software system;
and sending the registration account information of the phone to the phone, and establishing a binding relationship between the phone and the real-time communication software system.
2. The phone binding method according to claim 1, wherein the receiving of the pairing code generated by the phone establishes a TCP connection between the phone and the real-time communication software system, specifically:
receiving a pairing code of the phone, and analyzing an IP address of the phone according to the pairing code;
sending a connection request signal to the phone according to the IP address of the phone;
and when a connection approval signal sent by the telephone is received, establishing TCP connection between the telephone and the real-time communication software system.
3. The phone binding method according to claim 1, wherein the sending of the deployment request signal to the phone specifically includes:
storing the IP address of the DM server to a request deployment signal;
and sending a deployment request signal containing the IP address of the DM server to the phone.
4. The phone binding method according to claim 1, wherein the phone feeds back a deployment result according to the request deployment signal, specifically:
when a phone receives a deployment request signal, the phone judges whether the phone needs to be deployed currently or not according to the deployment request signal;
when the phone agrees to deploy, the IP address of the DM server is analyzed from the deployment request signal;
and feeding back a deployment result to the DM server according to the IP address of the DM server.
5. The phone binding method according to claim 1, wherein the receiving of phone information from the phone connects the phone to the real-time communication software in the real-time communication software system, specifically:
receiving phone information sent by a phone;
analyzing the IP address of the phone in the phone information;
and connecting the telephone with the real-time communication software in the real-time communication software system according to the IP address of the telephone.
6. The phone binding method according to claim 1, wherein the step of sending the registration account information of the phone to establish a binding relationship between the phone and the real-time communication software system comprises:
generating registration account information of the phone through the DM server according to the phone information;
sending the registration account information to the phone to enable the phone to complete registration;
and receiving a registration success signal sent by the phone, and establishing a binding relationship between the phone and the real-time communication software system.
7. The phone binding method according to claim 6, wherein the generating of the registration account information of the phone through the DM server according to the phone information specifically includes:
after receiving phone information, analyzing the phone information;
and generating the registration account information of the phone by combining the analyzed phone information and the deployment information stored in the real-time communication software system.
8. A phone binding device is characterized by being applied to a real-time communication software system, wherein the real-time communication software system is provided with real-time communication software, a DM server and a PBX server; the phone binding device comprises: the device comprises a receiving module, a sending module, a first connecting module, a second connecting module and a binding module;
the receiving module is used for receiving the pairing code generated by the telephone and establishing TCP connection between the telephone and the real-time communication software system;
the sending module is used for sending a deployment request signal to the telephone so that the telephone feeds back a deployment result according to the deployment request signal;
the first connection module is used for connecting the phone with a DM server in a real-time communication software system when the deployment result is received as agreement to deployment;
the second connection module is used for receiving phone information sent by a phone and connecting the phone with real-time communication software in a real-time communication software system;
the binding module is used for sending the registration account information of the phone to the phone and establishing the binding relationship between the phone and the real-time communication software system.
9. The phone binding apparatus according to claim 8, wherein the binding module comprises: the device comprises a generating unit, a sending unit and a binding unit;
the generating unit is used for generating registration account information of the phone through the DM server according to the phone information;
the sending unit is used for sending the registration account information to the phone so that the phone completes registration;
the binding unit is used for receiving a registration success signal sent by the telephone and establishing a binding relationship between the telephone and the real-time communication software system.
10. A computer-readable storage medium having stored thereon at least one computer instruction, which is loaded and executed by a processor to perform the steps performed in the phone binding method of any of claims 1 to 7.
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