CN115834422A - User number statistical method for calculating network fault - Google Patents

User number statistical method for calculating network fault Download PDF

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Publication number
CN115834422A
CN115834422A CN202211111406.8A CN202211111406A CN115834422A CN 115834422 A CN115834422 A CN 115834422A CN 202211111406 A CN202211111406 A CN 202211111406A CN 115834422 A CN115834422 A CN 115834422A
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China
Prior art keywords
data
user
acquiring
users
topology
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Pending
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CN202211111406.8A
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Chinese (zh)
Inventor
戴传统
钟光
唐苏宏
王家乐
陈晓梅
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Guangzhou Kaiyuan Information Technology Co ltd
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Guangzhou Kaiyuan Information Technology Co ltd
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Priority to CN202211111406.8A priority Critical patent/CN115834422A/en
Publication of CN115834422A publication Critical patent/CN115834422A/en
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Abstract

The invention discloses a statistical method for calculating the number of users with network faults, relating to the technical field of broadband operator networks; the method comprises the following steps: acquiring data related to a user and equipment; acquiring real-time alarm data of the whole network equipment; associating the alarm data with the user data, and analyzing; recording an analysis result and recording a user detail list of the influence of the group barrier; providing a group barrier management interface, and performing UI page rendering, wherein the user data comprises user account data, user account basic data and user topology data, and the acquisition method comprises the following steps: acquiring user account data from a user system; acquiring account opening basic data of a user from a service system; the device-related data includes classifier data and light attenuation data. The invention can realize the quick judgment of the fault link and the number of the affected users, can provide quick troubleshooting basis for the network operation and maintenance department, and can evaluate the fault decision in the owner, thereby enabling the customer service and the operation and maintenance department and improving the processing efficiency.

Description

User number statistical method for calculating network fault
Technical Field
The invention relates to the technical field of broadband operator networks, in particular to a user number statistical method for calculating network faults.
Background
With the development of mobile internet technology, broadband network operation gradually enters the visual field of people, and temporary broadband networks can be provided for people through a large number of broadband network providing devices arranged in public places such as malls, movie theaters and the like.
With the popularization of broadband, the complexity of lines is very important for the detection and the elimination of network faults and the statistical recording of fault users.
When a fault occurs in the existing network, the user range influenced by the fault network element cannot be matched timely and accurately, so that when the fault occurs, an operator cannot effectively evaluate the number of users influenced by the fault, and internal decision is influenced; for a user, the actual reason and the repair condition of the fault cannot be clearly defined, and the user experience is influenced
Disclosure of Invention
The invention aims to solve the defects in the prior art and provides a user number statistical method for calculating network faults.
In order to achieve the purpose, the invention adopts the following technical scheme:
a statistical method for calculating the number of users with network faults comprises the following steps:
s1: acquiring data related to a user and equipment;
s2: acquiring real-time alarm data of the whole network equipment;
s3: associating the alarm data with the user data, and analyzing;
s4: recording an analysis result and recording a user detail list of the influence of the group barrier;
s5: and providing a group fault management interface, and performing UI page rendering.
Preferably: in the S1, the user data comprises user account data, user account opening basic data and user topology data.
Preferably: the acquisition method of the S1 comprises the following steps:
a1: acquiring user account data from a user system;
a2: acquiring account opening basic data of a user from a service system;
a3: and acquiring user topology data.
Preferably: in S1, the device-related data includes classifier data and light attenuation data.
Preferably: the S1 equipment related data acquisition method comprises the following steps:
b1: acquiring primary and secondary classifier data from a line source;
b2: and collecting the light attenuation data of the four-layer network equipment.
Preferably: the S3 specifically comprises the following steps:
c1: analyzing alarm data and associating alarm north with user topology;
c2: analyzing whether the path influencing the user topology is a unique path or not;
c3: and analyzing the user data influenced by the alarm.
Preferably: the S4 specifically comprises the following steps:
d1: recording a group barrier analysis result;
d2: recording a detailed list of users affected by the group barrier.
Preferably: in the step D2, the user detail list comprises an affected user account, user account opening basic data, user topology path data and user equipment data which are matched with one another.
Preferably: in the step S5, the specific method is as follows: and packaging the interfaces associated with the faults at this time, such as group fault query, topology restoration and the like, defining standard and uniform interface access parameters to form a group fault management interface, and rendering and displaying data returned by the interface on a page.
The invention has the beneficial effects that:
1. the invention can realize the rapid judgment of the fault link and the number of the affected users, can provide rapid troubleshooting basis for a network operation and maintenance department, and can evaluate the fault decision in the owner, thereby enabling customer service and the operation and maintenance department and improving the processing efficiency.
2. The invention realizes the standardization and the uniformity of the capacity, supports the entry of equipment IP, user account and the like, provides real and effective data for troubleshooting basis, can improve the processing time of faults, reduce the waiting time of users and provide guarantee for improving the service quality of customers.
Drawings
Fig. 1 is a schematic flow chart of a statistical method for calculating the number of users with network failure according to the present invention.
Detailed Description
The technical solution of the present patent will be further described in detail with reference to the following embodiments.
In the description of this patent, it is noted that unless otherwise specifically stated or limited, the terms "mounted," "connected," and "disposed" are to be construed broadly and can include, for example, fixedly connected, disposed, detachably connected, disposed, or integrally connected and disposed. The specific meaning of the above terms in this patent may be understood by those of ordinary skill in the art as appropriate.
Example 1:
a statistical method for calculating the number of users with network faults comprises the following steps:
s1: acquiring data related to a user and equipment;
s2: acquiring real-time alarm data of the whole network equipment;
s3: associating the alarm data with the user data, and analyzing;
s4: recording an analysis result and recording a user detail list of the influence of the group barrier;
s5: and providing a group barrier management interface, and performing UI page rendering.
Example 2:
a statistical method for calculating the number of users with network faults is improved based on embodiment 1: in the S1, the user data comprises user account data, user account opening basic data and user topology data.
The acquisition method comprises the following steps:
a1: acquiring user account data from a user system;
a2: acquiring account opening basic data of a user from a service system;
a3: and acquiring user topology data.
In S1, the device-related data includes classifier data and light attenuation data
The acquisition method comprises the following steps:
b1: acquiring primary and secondary classifier data from a line source;
b2: and collecting light attenuation data of the four-layer network equipment.
The S3 specifically comprises the following steps:
c1: analyzing alarm data and associating alarm north with user topology;
c2: analyzing whether the path influencing the user topology is a unique path or not;
c3: and analyzing the user data influenced by the alarm.
The S4 specifically comprises the following steps:
d1: recording a group fault analysis result;
d2: recording a detailed list of users affected by the group barrier.
In the step D2, the user detail list comprises an affected user account, user account opening basic data, user topology path data and user equipment data which are matched with each other.
In the step S5, the specific method is as follows: and packaging the interfaces associated with the faults at this time, such as group fault query, topology restoration and the like, defining standard and uniform interface access parameters to form a group fault management interface, and rendering and displaying data returned by the interface on a page.
In this embodiment: the method can realize quick judgment of fault links and the number of affected users, can provide quick fault removal basis for network operation and maintenance departments, and can provide decision evaluation for faults inside owners, so that customer service and operation and maintenance departments can be enabled, the processing efficiency is improved, the standardization and the uniformity of capacity are realized, the method supports the entry of equipment IP, user accounts and the like, provides real and effective data for the fault removal basis, can improve the processing time of the faults, reduces the waiting time of the users, and provides guarantee for improving the service quality of the clients.
The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art should be considered to be within the technical scope of the present invention, and the technical solutions and the inventive concepts thereof according to the present invention should be equivalent or changed within the scope of the present invention.

Claims (9)

1. A statistical method for calculating the number of users with network faults is characterized by comprising the following steps:
s1: acquiring data related to a user and equipment;
s2: acquiring real-time alarm data of the whole network equipment;
s3: associating the alarm data with the user data, and analyzing;
s4: recording an analysis result and recording a user detail list of the influence of the group barrier;
s5: and providing a group fault management interface, and performing UI page rendering.
2. The method according to claim 1, wherein in S1, the user data includes user account data, user account basic data, and user topology data.
3. The statistical method for calculating the number of users with network failures according to claim 2, wherein the obtaining method of S1 is:
a1: acquiring user account data from a user system;
a2: acquiring account opening basic data of a user from a service system;
a3: and acquiring user topology data.
4. The statistical method for calculating the number of users with network faults as claimed in claim 1, wherein in S1, the device-related data includes classifier data and light attenuation data.
5. The statistical method for the number of users in computing network failure according to claim 4, wherein the S1 device-related data obtaining method is:
b1: acquiring primary and secondary classifier data from a line source;
b2: and collecting light attenuation data of the four-layer network equipment.
6. The method according to claim 1, wherein the step S3 specifically includes the following steps:
c1: analyzing alarm data, and associating alarm north with user topology;
c2: analyzing whether the path influencing the user topology is a unique path or not;
c3: and analyzing the user data influenced by the alarm.
7. The method according to claim 1, wherein the step S4 specifically includes the following steps:
d1: recording a group barrier analysis result;
d2: recording a detailed list of users affected by the group barrier.
8. The method according to claim 7, wherein in the D2, the user list includes the affected user account, the user account opening basic data, the user topology path data, and the user device data, which are matched with each other.
9. The method for counting the number of users with network failure according to claim 1, wherein in S5, the specific method is as follows: and packaging the interfaces associated with the faults at this time, such as group fault query, topology restoration and the like, defining standard and uniform interface access parameters to form a group fault management interface, and rendering and displaying data returned by the interface on a page.
CN202211111406.8A 2022-09-13 2022-09-13 User number statistical method for calculating network fault Pending CN115834422A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202211111406.8A CN115834422A (en) 2022-09-13 2022-09-13 User number statistical method for calculating network fault

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202211111406.8A CN115834422A (en) 2022-09-13 2022-09-13 User number statistical method for calculating network fault

Publications (1)

Publication Number Publication Date
CN115834422A true CN115834422A (en) 2023-03-21

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20130290783A1 (en) * 2012-04-27 2013-10-31 General Instrument Corporation Estimating a Severity Level of a Network Fault
CN110266550A (en) * 2019-07-25 2019-09-20 中国联合网络通信集团有限公司 The method and device of failure effect forecast

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20130290783A1 (en) * 2012-04-27 2013-10-31 General Instrument Corporation Estimating a Severity Level of a Network Fault
CN110266550A (en) * 2019-07-25 2019-09-20 中国联合网络通信集团有限公司 The method and device of failure effect forecast

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