CN115831333A - Hospital follow-up visit data processing method and system - Google Patents
Hospital follow-up visit data processing method and system Download PDFInfo
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Abstract
The invention discloses a hospital follow-up visit data processing method and system, and relates to the technical field of medical health. One embodiment of the method comprises: in response to receiving the follow-up instruction, acquiring a follow-up plan list, wherein the follow-up plan list is used for selecting a follow-up plan; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; and for each follow-up task, responding to a trigger condition meeting the follow-up task, acquiring task item content of the follow-up task, and processing follow-up data according to the task item content. According to the method, the task item content, the task execution object, the task execution time and other information can be stripped from the core capability of the follow-up data processing system, the follow-up task can be flexibly set through setting the information, follow-up requirements of different service scenes can be met, service change can be quickly responded, and the follow-up data processing system can be more flexibly realized.
Description
Technical Field
The invention relates to the technical field of medical health, in particular to a hospital follow-up visit data processing method and system.
Background
The follow-up refers to an observation method for the hospital to regularly know the disease condition change of the patient and guide the patient to recover by communication or other means with the patient who has been in a visit in the hospital. The follow-up visit is convenient for doctors to track and observe patients, and the follow-up visit is continued to track and observe the disease curative effect and the development condition of the patients and carry out patient care. At present, both entity hospitals and online internet hospitals have follow-up appeal and corresponding system functions, a hospital follow-up visit data processing system mainly faces a system at a doctor end, and after a form is customized, doctors are reminded to call back to a patient through a follow-up visit task and then information is recorded in the system; the Internet hospital follow-up visit data processing system is mainly used for configuring a follow-up visit plan, regularly sending follow-up visit tasks including forms, patient and education articles and the like to a patient through doctor-patient instant message conversation and the like, filling in form acquisition information through the patient, and conducting patient guidance, care and the like through sending the patient and education articles.
In the related art, all follow-up data processing systems face specific scenes, task items to be executed by follow-up visits, execution objects of follow-up tasks and the like are coupled in the systems, and when the follow-up demands of different service scenes are faced, all the follow-up data processing systems need to be independently developed and cannot quickly respond to service changes.
Disclosure of Invention
In view of this, embodiments of the present invention provide a method and a system for processing hospital follow-up data, which can strip information such as task item content, task execution object, and task execution time from core capability of a follow-up data processing system, and flexibly set a follow-up task by setting the information, so that follow-up requirements of different service scenarios can be met, service changes can be quickly responded, and the follow-up data processing system is more flexible to implement and has high expandability.
To achieve the above object, according to an aspect of an embodiment of the present invention, there is provided a hospital follow-up data processing method including:
in response to receiving a follow-up instruction, obtaining a follow-up plan list, the follow-up plan list being used for selecting a follow-up plan from the follow-up plan list;
responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task;
and for each follow-up task, responding to the condition that the follow-up task is triggered and acquiring the task item content of the follow-up task, and processing follow-up data according to the task item content.
Optionally, after performing follow-up data processing according to the task item content, the method further includes: and acquiring a follow-up result of the follow-up task, and modifying the execution state of the follow-up task according to the follow-up result.
Optionally, the follow-up plans in the follow-up plan list are generated based on different business system flow templates.
Optionally, the follow-up task further includes a task execution time, and the trigger condition of the follow-up task is generated based on the task execution time of the follow-up task.
Optionally, the follow-up task further includes a task execution object, and the follow-up data processing according to the task item content includes:
and performing follow-up data processing on the task execution object according to the task item content.
Optionally, the task item content includes one of assessment form content, reading task content, and voice interaction task content.
According to another aspect of an embodiment of the present invention, there is provided a hospital follow-up data processing system including:
the follow-up execution module is used for configuring the task item content and sending the configured task item content to the follow-up configuration module;
the follow-up configuration module is used for generating a follow-up plan according to the task item content sent by the follow-up execution module; in response to receiving a follow-up instruction, obtaining a follow-up plan list, the follow-up plan list being used for selecting a follow-up plan from the follow-up plan list; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; and for each follow-up task, responding to the condition that the follow-up task is triggered and acquiring the task item content of the follow-up task, and processing follow-up data according to the task item content.
Optionally, the follow-up execution module is further configured to: obtaining a follow-up result of the follow-up task, and sending the follow-up result to the follow-up configuration module; the follow-up configuration module is further to: and modifying the execution state of the follow-up task according to the follow-up result.
Optionally, the task item content comprises one of an evaluation form content, a reading task content and a voice interaction task content; the follow-up execution module comprises: the evaluation task unit is used for configuring the evaluation form content, acquiring a first follow-up result corresponding to the evaluation form content and sending the first follow-up result to the follow-up configuration module; the reading task unit is used for configuring the reading task content, acquiring a second follow-up result corresponding to the reading task content, and sending the second follow-up result to the follow-up configuration module; and the extended task unit is used for configuring the voice interaction task content, acquiring a third follow-up result corresponding to the voice interaction task content, and sending the third follow-up result to the follow-up configuration module.
Optionally, the follow-up task further includes a task execution time, and the trigger condition of the follow-up task is generated based on the task execution time of the follow-up task.
Optionally, the follow-up task further includes a task execution object, and the follow-up configuration module is further configured to: and performing follow-up data processing on the task execution object according to the task item content.
According to still another aspect of an embodiment of the present invention, there is provided an electronic apparatus including: one or more processors; the storage device is used for storing one or more programs, and when the one or more programs are executed by the one or more processors, the one or more processors realize the hospital follow-up data processing method provided by the embodiment of the invention.
According to a further aspect of the embodiments of the present invention, there is provided a computer-readable medium on which a computer program is stored, the program, when executed by a processor, implementing the hospital follow-up data processing method provided by the embodiments of the present invention.
One embodiment of the above invention has the following advantages or benefits: obtaining a follow-up plan list in response to receiving a follow-up instruction, wherein the follow-up plan list is used for selecting a follow-up plan; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; for each follow-up task, in response to the triggering condition meeting the follow-up task, the task item content of the follow-up task is obtained, the follow-up data processing is carried out according to the task item content, the follow-up task is generated according to the follow-up plan, the follow-up and follow-up data processing is carried out according to the generated follow-up task, information such as the task item content, the task execution object and the task execution time can be stripped from the core capability of the follow-up data processing system, the follow-up task is flexibly set through setting the information, the follow-up requirements of different service scenes can be adapted, the service change can be quickly responded, and the follow-up data processing system is more flexible to realize and strong in expandability. Through a middle-station solution, all capabilities involved in follow-up visit are decoupled, on one hand, the method can expand the types of task item contents according to service scenes and is suitable for more service scenes; on the other hand, the closed loop of the follow-up capability itself can be focused on, and the follow-up depth capability is expanded to improve the usage compliance of the patient.
Further effects of the above-mentioned non-conventional alternatives will be described below in connection with the embodiments.
Drawings
The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
fig. 1 is a schematic diagram of the main steps of a method of hospital follow-up data processing according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of the main modules of a hospital follow-up data processing system according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of an implementation of a hospital follow-up data processing system according to an embodiment of the present invention;
FIG. 4 is a flow diagram illustrating a follow-up data processing flow according to one embodiment of the invention;
FIG. 5 is an exemplary system architecture diagram in which embodiments of the present invention may be employed;
fig. 6 is a schematic block diagram of a computer system suitable for use in implementing a terminal device or server of an embodiment of the invention.
Detailed Description
Exemplary embodiments of the present invention are described below with reference to the accompanying drawings, in which various details of embodiments of the invention are included to assist understanding, and which are to be considered as merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
In the technical scheme of the invention, the data acquisition, storage, use, processing and the like all conform to relevant regulations of national laws and regulations.
The prior follow-up data processing system faces a specific scene, task items (forms, education articles and the like) to be executed by follow-up visits, execution objects (medical staff or patients) of follow-up tasks and the like are coupled in the system, and when the follow-up requirements of different service scenes are faced, the follow-up data processing system needs to be independently developed and cannot quickly respond to service changes. The method comprises the following points:
1) Restrictions of follow-up task objects: the follow-up visit data processing system of the hospital mainly visits the collected information by a doctor telephone, or only sends the collected information to a patient, or only the doctor executes the filling of the evaluation form;
2) Limitation of task type: the follow-up task type and the content are highly coupled in the follow-up plan, and the new task type of the newly added service scene, such as image-text uploading information acquisition and the like, cannot be supported;
3) Task content includes limitations of form and content class tasks: the follow-up task content is highly coupled in the system and cannot be customized.
In order to solve the technical problems in the prior art, the invention provides a hospital follow-up visit data processing method, which is used for decoupling each ability involved in the follow-up visit through a middle-stage solution and independently becoming the middle-stage ability. The follow-up visit configuration module builds follow-up visit core capability, including follow-up visit plan configuration, follow-up visit task issuing, data recovery, task excitation and the like; task items in follow-up visit, including an evaluation form task, an article picture reading task, AI voice and other extensible type extended tasks, and the like, wherein each task item is used as an independent module unit to perform content self-definition and closed loop corresponding to a front-end interface, and is provided for a follow-up visit module interface to be used for synchronizing a content list to a follow-up visit plan and assembling the follow-up visit task; data reclamation and synchronization capabilities are provided after the task is executed. The specific process is as follows:
1) The evaluation task unit provides an independent closed loop of evaluation form configuration, front end filling and result recovery;
2) The reading task unit provides an independent closed loop of content compiling, front-end reading and result recycling;
3) The expansion task unit supports AI voice telephone and other task types which can be expanded, and provides a closed loop of independent background configuration, calling execution and result recovery;
4) After generating an evaluation template and reading contents, the evaluation task unit, the reading task unit and the expansion task unit are synchronized to the follow-up visit configuration module for the configuration of the follow-up visit plan;
5) The follow-up visit configuration module provides follow-up visit plan configuration (the contents of each module are synchronously supplied to follow-up visit plan configuration task items), service end calling (for example, an internet hospital doctor sends a follow-up visit plan to a patient, a scientific research follow-up visit platform starts follow-up visits to patients in a group, and follow-up visit data processing is carried out), follow-up visit plan triggering, a follow-up visit plan front end execution page, various task front end execution, result recovery and result synchronization closed loop.
Fig. 1 is a schematic view of main steps of a hospital follow-up data processing method according to an embodiment of the present invention. As shown in fig. 1, the hospital visit data processing method of the embodiment of the present invention mainly includes steps S101 to S103 as follows.
Step S101: in response to receiving the follow-up instruction, a follow-up plan list is obtained, the follow-up plan list being used for selecting a follow-up plan therefrom. According to one embodiment of the invention, the follow-up plans in the follow-up plan list are generated based on different business system flow templates. The service flow of different service systems is different, and accordingly, the follow-up plan to be selected is also different when the follow-up data processing is performed. For example: the follow-up visit of the Internet hospital is realized by sending a follow-up visit content item to a patient by a doctor, and the follow-up visit plan takes effect after the patient receives the follow-up visit plan, wherein the follow-up visit plan comprises content related to the previous visit content of the patient. The follow-up visit of the scientific research follow-up visit platform is realized by inviting patients to enter a group by scientific research personnel, and a follow-up visit plan takes effect after the patients enter the group, wherein the follow-up visit plan is related to scientific research requirements. For each service scenario, the service system flow is different, and the execution sequence of each task item of the corresponding follow-up plan is also different.
Step S102: and responding to a selected instruction of the follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task. According to an embodiment of the invention, the follow-up task further comprises a task execution time, and the trigger condition of the follow-up task is generated based on the task execution time of the follow-up task. For each follow-up plan, at least one follow-up task item is included, and each task item has a corresponding execution time, which is generally, for example: the voice call follow-up is carried out on the seventh day after the visit, or the evaluation form follow-up is carried out on the third day after the re-visit, and the like. For each follow-up task item in the follow-up plan, a follow-up task is generated.
Step S103: and for each follow-up task, responding to the condition that the follow-up task is triggered and acquiring the task item content of the follow-up task, and processing follow-up data according to the task item content. According to an embodiment of the present invention, the task item content includes, but is not limited to, one of an evaluation form content, a reading task content, and a voice interaction task content, and can be adaptively extended according to different service scenarios.
In one embodiment of the present invention, the follow-up task further includes a task execution object, and when performing follow-up data processing according to the task item content, the following steps may specifically be included: and performing follow-up data processing on the task execution object according to the task item content. According to the embodiment of the invention, the task execution object is, for example, a doctor or a patient, when a follow-up task needs to be executed by the doctor, the follow-up task is to be performed on the doctor according to the content of the task item, and follow-up data processing is performed; when a follow-up task needs to be executed by a patient, follow-up visit is carried out on the patient according to the task item content, and follow-up visit data processing is carried out; when a follow-up task needs to be executed by both a doctor and a patient, the follow-up task is to perform follow-up on the doctor and the patient simultaneously according to the content of the task item, and perform follow-up data processing.
According to the embodiment of the invention, the follow-up task is generated and comprises the information of the task item, the task execution object, the task execution time and the like, so that the follow-up task can be flexibly set through setting the information, the follow-up data processing requirements of different service scenes can be met, the service change can be quickly responded, and the follow-up data processing system is more flexible to realize and strong in expandability.
According to another embodiment of the present invention, after the follow-up data processing according to the task item content, the method further comprises: and acquiring a follow-up result of the follow-up task, and modifying the execution state of the follow-up task according to the follow-up result. By also acquiring the follow-up results of the follow-up tasks after follow-up, a closed loop of follow-up data processing is realized, thereby facilitating expansion of follow-up depth capabilities including task excitation and the like to improve usage compliance of patients.
Fig. 2 is a schematic diagram of main blocks of a hospital follow-up data processing system according to an embodiment of the present invention. As shown in fig. 2, the hospital follow-up data processing system 200 according to the embodiment of the present invention mainly includes a follow-up execution module 201 and a follow-up configuration module 202.
The follow-up execution module 201 is used for configuring the task item content and sending the configured task item content to the follow-up configuration module;
a follow-up visit configuration module 202, configured to generate a follow-up visit plan according to the task item content sent by the follow-up visit execution module; in response to receiving a follow-up instruction, obtaining a follow-up plan list, the follow-up plan list being used for selecting a follow-up plan from the follow-up plan list; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; and for each follow-up task, responding to the condition that the follow-up task is triggered and acquiring the task item content of the follow-up task, and processing follow-up data according to the task item content.
According to an embodiment of the present invention, the follow-up execution module 201 may be further configured to: obtaining a follow-up result of the follow-up task, and sending the follow-up result to the follow-up configuration module; the follow-up configuration module 202 is further configured to: and modifying the execution state of the follow-up task according to the follow-up result.
According to another embodiment of the present invention, the task item contents include an evaluation form content, a reading task content, and a voice interaction task content. And, the follow-up execution module 201 includes:
the evaluation task unit 2011 is configured to configure the content of the evaluation form, obtain a first follow-up result corresponding to the content of the evaluation form, and send the first follow-up result to the follow-up configuration module;
the reading task unit 2012 is configured to configure the reading task content, obtain a second follow-up result corresponding to the reading task content, and send the second follow-up result to the follow-up configuration module;
and the task extension unit 2013 is configured to configure the voice interaction task content, acquire a third follow-up result corresponding to the voice interaction task content, and send the third follow-up result to the follow-up configuration module.
According to a further embodiment of the invention, the follow-up task further comprises a task execution time, and the trigger condition of the follow-up task is generated based on the task execution time of the follow-up task.
According to a further embodiment of the present invention, the follow-up task further includes a task execution object, and the follow-up configuration module 202 is further configured to: and performing follow-up data processing on the task execution object according to the task item content.
Fig. 3 is a schematic diagram of the implementation principle of the hospital follow-up data processing system according to one embodiment of the present invention. As shown in fig. 3, in an embodiment of the present invention, a hospital follow-up data processing system mainly includes: the follow-up visit execution module and the follow-up visit configuration module. When the service system needs to call the follow-up plan, the follow-up plan list (for example, including the follow-up plan corresponding to the internet hospital, the follow-up plan corresponding to the scientific research follow-up platform, the follow-up plan corresponding to other service systems, etc.) is accessed through accessing the interface provided by the hospital follow-up data processing system, and the follow-up plan is selected from the list. The follow-up configuration module generates a follow-up task according to the selected follow-up plan, sends the follow-up task to the task execution object according to the trigger condition of the follow-up task, the task execution object checks and executes the follow-up task through the front end of the hospital follow-up data processing system, and feeds back follow-up results (such as written test and evaluation forms, reading results of articles, pictures and the like, AI voice call return visit results and the like) to the follow-up execution module. And the follow-up execution module sends the follow-up result to the follow-up configuration module so as to update the execution state of the follow-up task.
The follow-up execution module mainly comprises an evaluation task unit, a reading task unit and an expansion task unit. The evaluation task unit is used for configuring the contents of the evaluation form, acquiring a first follow-up result corresponding to the contents of the evaluation form and sending the first follow-up result to the follow-up configuration module; the reading task unit is used for configuring the reading task content, acquiring a second follow-up result corresponding to the reading task content, and sending the second follow-up result to the follow-up configuration module; the extension task unit is used for configuring the voice interaction task content, acquiring a third follow-up result corresponding to the voice interaction task content, and sending the third follow-up result to the follow-up configuration module.
In one embodiment of the invention, the evaluation task unit provides a closed loop of independent evaluation form configuration-front end filling-result recovery. Specifically, the evaluation task unit can configure the evaluation form, a form link is generated after configuration is completed, a user can answer the form by opening the link, and after answering, on one hand, an answer result can be checked, and meanwhile, the answer result is returned to an answer record of the form corresponding to the evaluation task unit. Wherein, the main fields of the evaluation form are shown in the following table 1, for example; the answer result field after answering is, for example, as shown in table 2 below.
TABLE 1
TABLE 2
In another embodiment of the present invention, the reading task unit provides an independent closed loop of content writing-front-end reading-result recycling, specifically, the reading task unit can write article content, picture or video content, etc., a browsing webpage is generated after writing, a user can read after opening the browsing webpage, and a reading related result is transmitted back to the reading task unit for content reading recording after reading. The content field configured by the reading task unit is, for example, as shown in table 3 below; the content reading result record field is shown in table 4 below, for example.
TABLE 3
| Name of field | Examples of the invention |
| Article id | 9000120901 |
| Article name | How a chronic obstructive pulmonary should be diagnosed |
| Article content | Chronic obstructive pulmonary disease is 8230 |
| Article link | www.***.com/contentid＝9000120901 |
TABLE 4
In a further embodiment of the invention, an extended task unit, for configuring AI voice telephony and other extensible type tasks, provides a closed loop of independent extended task template configuration-call execution-result recovery, specifically, for example: after the operator writes the voice return script, the system generates a conversation rule of the call return patient according to the return script content, the user can be returned after the task is started, and the relevant result is returned to the return record of the corresponding follow-up plan of the extended task unit after the return visit is completed.
According to one embodiment of the present invention, the follow-up configuration module may be configured to configure a follow-up plan according to the task item content sent by the follow-up execution module, where the follow-up plan includes, for example: the follow-up plan name, the follow-up reference type, the task node (including the task node time, the task item content and the task execution object) and the like, and the task item content selects a specific form, article and/or AI voice template and the like. Wherein the configured follow-up plan includes content fields as shown in table 5 below, for example.
TABLE 5
When the service system needs to call the follow-up plan, the follow-up plan list is accessed through accessing an interface provided by the hospital follow-up data processing system, and the follow-up plan is selected from the list. The business system application may synchronize the follow-up plan list, issue to the patient by the doctor, or otherwise enable the specified follow-up plan. When the follow-up plan is enabled, the enablement information of the follow-up plan is recorded, and the main content field is, for example, as shown in table 6 below.
TABLE 6
And after the follow-up plan is started, generating a follow-up task according to the selected follow-up plan, acquiring a trigger condition of the follow-up task, then adding the follow-up task into a task queue, and triggering the follow-up task after the trigger condition is met. After the follow-up task is triggered, a message is pushed to remind the user so as to remind the user to execute the follow-up task. In the embodiment of the invention, one follow-up plan generates a plurality of follow-up tasks according to different task items, if one follow-up plan is sent to a plurality of patients, a plurality of use records corresponding to the follow-up plan are available, and a plurality of use ids of the follow-up plan are available. In the case where one follow-up plan is used a plurality of times, the contents information of the follow-up task is as shown in table 7 below. In this embodiment, the task item source is the corresponding article identification number id.
TABLE 7
In the case where one follow-up plan is used only once, the contents information of the follow-up task is as shown in the following table 8. In this embodiment, the task item source is the corresponding identification number id of the inquiry table.
TABLE 8
| Name of field | Examples of the invention | |
| Follow-up plan id | 934895962499589 | |
| Task item id | 9348959624995890102 | |
| Transmitting object | Patient's health | |
| Object id | pin0001pid001 | |
| Task node time | 2022-06-03 8:00 | |
| Task node task item | An inquiry table: chronic obstructive pulmonary disease questionnaire | |
| Task item source id | 5000212000 | Corresponding inquiry table id |
After the task execution object completes the task execution, on one hand, the follow-up results of the task execution are recovered to the corresponding evaluation task unit, reading task unit, expansion task unit and the like for storage; and on the other hand, the follow-up configuration module synchronizes the follow-up results of the follow-up tasks according to the task completion event and modifies the execution state of the follow-up tasks. When all the follow-up tasks are executed, the follow-up data processing is completed. The follow-up result records when the task item content is the evaluation form content are shown in table 9 below; the follow-up result records when the task item content is the reading task content (article) are shown in table 10 below.
TABLE 9
Watch 10
| Name of field | Field(s) |
| Article id | 9000120901 |
| Reading record (user id, reading time) | zhangsan,2022-06-21 12:00 |
| Follow-up plan usage id | 934895962499589-20220621001 |
After the follow-up results of each follow-up task are generated, the follow-up results are sent to message queues of corresponding evaluation task units, reading task units or expansion task units in the follow-up execution module. The follow-up configuration system monitors the messages in the message columns and sets the execution state of the corresponding follow-up task to be a completion state.
FIG. 4 is a flow chart illustrating a follow-up data processing according to an embodiment of the invention. As shown in fig. 4, in an embodiment of the present invention, the following data processing flow is mainly as follows:
an operator forms a follow-up visit plan by using one or more scales and an inquiry table of the evaluation task unit, reading article pictures or videos of the task unit, expanding AI voice telephone preset contents of the task unit and the like according to trigger time;
after the doctor finishes the inquiry process or the inquiry, the doctor pushes a follow-up plan to the patient according to the requirement, generates a corresponding follow-up task in a follow-up configuration module, and stores the follow-up task into a delay queue according to the triggering time of the follow-up task;
and after the follow-up tasks in the delay queue reach the task trigger time, triggering a follow-up configuration module to push the corresponding follow-up tasks to the patient. Before the follow-up task is pushed, the follow-up configuration module requests an answer sheet of a configured scale or a consultation scale from the evaluation task unit according to the follow-up task, obtains contents and content links such as article pictures or videos from the reading task unit, and applies for dialing a patient telephone to an AI voice telephone system of the expansion task unit to generate task item contents;
the follow-up configuration module pushes the answer sheet, the article picture or the video and other contents of the applied scale or the applied inquiry list to the patient, the patient sends an answer completion event (including the answer content) to a Message Queue (MQ) of the evaluation task unit after completing the answer sheet, and the patient sends a reading completion event to the Message Queue (MQ) of the reading task unit after reading the contents of the article picture or the video and the like; after dialing a call through an AI voice telephone system, sending a dialing completion event (including a dialing result) to a Message Queue (MQ) of an extended task unit; monitoring the messages in the message queue by the follow-up configuration module, and setting the corresponding follow-up task to be in a completion state;
and after all follow-up tasks are finished, setting all follow-up tasks to be in a finished state, and finishing the follow-up data processing.
According to the technical scheme of the embodiment of the invention, a follow-up plan list is obtained by responding to the received follow-up instruction, and the follow-up plan list is used for selecting a follow-up plan; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; for each follow-up task, in response to the triggering condition meeting the follow-up task, the task item content of the follow-up task is obtained, the follow-up data processing is carried out according to the task item content, the follow-up task is generated according to the follow-up plan, the follow-up and follow-up data processing is carried out according to the generated follow-up task, information such as the task item content, the task execution object and the task execution time can be stripped from the core capability of the follow-up data processing system, the follow-up task is flexibly set through setting the information, the follow-up requirements of different service scenes can be adapted, the service change can be quickly responded, and the follow-up data processing system is more flexible to realize and strong in expandability. Through a medium-station solution, all the capabilities involved in the follow-up visit are decoupled, on one hand, the types of the task item contents can be expanded according to the service scenes, and more service scenes are applicable; on the other hand, the closed loop of the follow-up capability itself can be focused on, and the follow-up depth capability is expanded to improve the usage compliance of the patient.
Fig. 5 shows an exemplary system architecture 500 of a hospital follow-up data processing method or a hospital follow-up data processing system to which an embodiment of the present invention may be applied.
As shown in fig. 5, the system architecture 500 may include terminal devices 501, 502, 503, a network 504, and a server 505. The network 504 serves to provide a medium for communication links between the terminal devices 501, 502, 503 and the server 505. Network 504 may include various connection types, such as wired, wireless communication links, or fiber optic cables, to name a few.
The user may use the terminal devices 501, 502, 503 to interact with a server 505 over a network 504 to receive or send messages or the like. The terminal devices 501, 502, 503 may have installed thereon various communication client applications, such as a form-like application, a web browser application, a search-like application, an instant messaging tool, social platform software, etc. (by way of example only).
The terminal devices 501, 502, 503 may be various electronic devices having a display screen and supporting web browsing, including but not limited to smart phones, tablet computers, laptop portable computers, desktop computers, and the like.
The server 505 may be a server providing various services, such as a background management server (for example only) providing support for websites browsed by users using the terminal devices 501, 502, 503. The background management server may obtain a follow-up plan list from the received data such as the follow-up instruction, select a follow-up plan from the follow-up plan list, and feed back a processing result (for example, the follow-up plan list, which is merely an example) to the terminal device.
It should be noted that the hospital follow-up data processing method provided by the embodiment of the present invention is generally executed by the server 505, and accordingly, the hospital follow-up data processing system is generally disposed in the server 505.
It should be understood that the number of terminal devices, networks, and servers in fig. 5 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.
Referring now to FIG. 6, a block diagram of a computer system 600 suitable for use with a terminal device or server implementing an embodiment of the invention is shown. The terminal device or the server shown in fig. 6 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 6, the computer system 600 includes a Central Processing Unit (CPU) 601 that can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 602 or a program loaded from a storage section 608 into a Random Access Memory (RAM) 603. In the RAM 603, various programs and data necessary for the operation of the system 600 are also stored. The CPU 601, ROM 602, and RAM 603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
The following components are connected to the I/O interface 605: an input portion 606 including a keyboard, a mouse, and the like; an output portion 607 including a display such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage section 608 including a hard disk and the like; and a communication section 609 including a network interface card such as a LAN card, a modem, or the like. The communication section 609 performs communication processing via a network such as the internet. The driver 610 is also connected to the I/O interface 605 as needed. A removable medium 611 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 610 as necessary, so that a computer program read out therefrom is mounted in the storage section 608 as necessary.
In particular, according to the embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 609 and/or installed from the removable medium 611. The computer program performs the above-described functions defined in the system of the present invention when executed by the Central Processing Unit (CPU) 601.
It should be noted that the computer readable medium shown in the present invention can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present invention, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In contrast, in the present invention, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The units or modules described in the embodiments of the present invention may be implemented by software, or may be implemented by hardware. The described units or modules may also be provided in a processor, and may be described as: a processor includes a follow-up execution module and a follow-up configuration module. Where the names of these units or modules do not in some cases constitute a limitation on the units or modules themselves, for example, the follow-up execution module may also be described as a "module for configuring task item content and sending the configured task item content to the follow-up configuration module".
As another aspect, the present invention also provides a computer-readable medium, which may be contained in the apparatus described in the above embodiments; or may be separate and not incorporated into the device. The computer readable medium carries one or more programs which, when executed by a device, cause the device to comprise: in response to receiving a follow-up instruction, obtaining a follow-up plan list, the follow-up plan list being used for selecting a follow-up plan from the follow-up plan list; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; and for each follow-up task, responding to the condition that the follow-up task is triggered and acquiring the task item content of the follow-up task, and processing follow-up data according to the task item content.
According to the technical scheme of the embodiment of the invention, a follow-up plan list is obtained by responding to the received follow-up instruction, and the follow-up plan list is used for selecting a follow-up plan; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; for each follow-up task, in response to the triggering condition meeting the follow-up task, the task item content of the follow-up task is obtained, the follow-up data processing is carried out according to the task item content, the follow-up task is generated according to the follow-up plan, the follow-up and follow-up data processing is carried out according to the generated follow-up task, information such as the task item content, the task execution object and the task execution time can be stripped from the core capability of the follow-up data processing system, the follow-up task is flexibly set through setting the information, the follow-up requirements of different service scenes can be adapted, the service change can be quickly responded, and the follow-up data processing system is more flexible to realize and strong in expandability. Through a middle-station solution, all capabilities involved in follow-up visit are decoupled, on one hand, the method can expand the types of task item contents according to service scenes and is suitable for more service scenes; on the other hand, the closed loop of the follow-up capability itself can be addressed, and the follow-up depth capability is expanded to promote patient usage compliance.
The above-described embodiments should not be construed as limiting the scope of the invention. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions can occur, depending on design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (13)
1. A hospital follow-up visit data processing method is characterized by comprising the following steps:
in response to receiving a follow-up instruction, obtaining a follow-up plan list, the follow-up plan list being used for selecting a follow-up plan from the follow-up plan list;
responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task;
and for each follow-up task, responding to the condition that the follow-up task is triggered and acquiring the task item content of the follow-up task, and processing follow-up data according to the task item content.
2. The method of claim 1, further comprising, after performing follow-up data processing based on the task item content:
and acquiring a follow-up result of the follow-up task, and modifying the execution state of the follow-up task according to the follow-up result.
3. The method of claim 1, wherein the follow-up plans in the follow-up plan list are generated based on different business system flow templates.
4. The method of claim 1, wherein the follow-up task further comprises a task execution time, and wherein the trigger condition for the follow-up task is generated based on the task execution time for the follow-up task.
5. The method of claim 1, wherein the follow-up task further comprises a task execution object, and wherein the follow-up data processing according to the task item content comprises:
and performing follow-up data processing on the task execution object according to the task item content.
6. The method of claim 1, wherein the task item content comprises one of assessment form content, reading task content, and voice interaction task content.
7. A hospital follow-up data processing system, comprising:
the follow-up execution module is used for configuring the task item content and sending the configured task item content to the follow-up configuration module;
the follow-up configuration module is used for generating a follow-up plan according to the task item content sent by the follow-up execution module; in response to receiving a follow-up instruction, obtaining a follow-up plan list, the follow-up plan list being used for selecting a follow-up plan from the follow-up plan list; responding to a selected instruction of a follow-up plan, generating at least one follow-up task according to the selected follow-up plan, and acquiring a trigger condition of each follow-up task; and for each follow-up task, responding to the condition that the follow-up task is triggered and acquiring the task item content of the follow-up task, and processing follow-up data according to the task item content.
8. The system of claim 7,
the follow-up execution module is further configured to: obtaining a follow-up result of the follow-up task, and sending the follow-up result to the follow-up configuration module;
the follow-up configuration module is further to: and modifying the execution state of the follow-up task according to the follow-up result.
9. The system of claim 8, wherein the task item content comprises one of assessment form content, reading task content, and voice interaction task content;
the follow-up execution module comprises:
the evaluation task unit is used for configuring the evaluation form content, acquiring a first follow-up result corresponding to the evaluation form content and sending the first follow-up result to the follow-up configuration module;
the reading task unit is used for configuring the reading task content, acquiring a second follow-up result corresponding to the reading task content, and sending the second follow-up result to the follow-up configuration module;
and the extended task unit is used for configuring the voice interaction task content, acquiring a third follow-up result corresponding to the voice interaction task content, and sending the third follow-up result to the follow-up configuration module.
10. The system of claim 7, wherein the follow-up task further comprises a task execution time, and wherein the trigger condition for the follow-up task is generated based on the task execution time for the follow-up task.
11. The system of claim 7, wherein the follow-up task further comprises a task execution object, and wherein the follow-up configuration module is further configured to:
and performing follow-up data processing on the task execution object according to the task item content.
12. An electronic device, comprising:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-6.
13. A computer-readable medium, on which a computer program is stored which, when being executed by a processor, carries out the method according to any one of claims 1-6.
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN117370535A (en) * | 2023-12-05 | 2024-01-09 | 粤港澳大湾区数字经济研究院(福田) | Training method of medical dialogue model, medical query method, device and equipment |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN117370535A (en) * | 2023-12-05 | 2024-01-09 | 粤港澳大湾区数字经济研究院(福田) | Training method of medical dialogue model, medical query method, device and equipment |
| CN117370535B (en) * | 2023-12-05 | 2024-04-16 | 粤港澳大湾区数字经济研究院(福田) | Training method of medical dialogue model, medical query method, device and equipment |
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