CN115802354A - Black product countercheck method and device - Google Patents

Black product countercheck method and device Download PDF

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Publication number
CN115802354A
CN115802354A CN202211543417.3A CN202211543417A CN115802354A CN 115802354 A CN115802354 A CN 115802354A CN 202211543417 A CN202211543417 A CN 202211543417A CN 115802354 A CN115802354 A CN 115802354A
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China
Prior art keywords
communication
reversed
outbound
list
black product
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Pending
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CN202211543417.3A
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Chinese (zh)
Inventor
丁飞
向希胜
牛洁
付豪
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Ping An Bank Co Ltd
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Ping An Bank Co Ltd
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Priority to CN202211543417.3A priority Critical patent/CN115802354A/en
Publication of CN115802354A publication Critical patent/CN115802354A/en
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    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D30/00Reducing energy consumption in communication networks
    • Y02D30/70Reducing energy consumption in communication networks in wireless communication networks

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Abstract

The application provides a black product reverse control method and a device, and the method comprises the following steps: receiving a communication list to be reversed, which is pushed by a service system; carrying out communication outbound on a communication list to be reversed through an outbound system to obtain a returned ring tone result of an operator; judging whether the reverse production is successful according to the ring back tone result; if yes, outputting a response success prompt message aiming at the communication list to be processed by the response. Therefore, the implementation of the embodiment can continuously reverse the black production telephone, thereby achieving the aim of striking black production.

Description

Black product reverse control method and device
Technical Field
The application relates to the technical field of computers, in particular to a black product anti-counterfeiting method and device.
Background
The black products are behaviors of carrying out illegal criminal activities such as telecommunication fraud and the like by utilizing networks, telephones and the like. Communication fraud becomes a huge user pain point. In the existing method, usually, a user can only mark or black the black produced telephone, but cannot attack and reverse the black produced telephone.
Disclosure of Invention
An object of the embodiments of the present application is to provide a black product countering method and apparatus, which can continuously countering a black product telephone, thereby achieving the purpose of hitting the black product.
A first aspect of an embodiment of the present application provides a black product countercheck method, including:
receiving a communication list to be reversed, which is pushed by a service system;
carrying out communication outbound on the communication list to be reversed by an outbound system to obtain a returned ring tone result of an operator;
judging whether the reverse production is successful according to the ring back tone result;
if yes, outputting the countercheck success prompt information aiming at the communication list to be counterchecked.
In the implementation process, the method can preferentially receive the communication list to be reversed, which is pushed by the service system; then, the communication outbound is carried out on the communication list to be reversed through an outbound system to obtain a returned ring tone result of an operator; finally, judging whether the reverse production is successful according to the ring back tone result; and when the countercheck is successful, outputting countercheck success prompt information aiming at the communication list to be counterchecked. Therefore, the method can continuously reverse the black production telephone, thereby achieving the purpose of striking black production.
Further, the obtaining the ring back tone result of the operator by the communication outbound of the communication list to be reversed through the outbound system includes:
extracting the communication number to be reversed in the communication list to be reversed;
and carrying out communication outbound on the communication numbers to be reversed one by one through an outbound system to obtain a returned ring tone result of an operator corresponding to each communication number to be reversed.
Further, the judging whether the reverse making is successful according to the result of the returned ring tone includes:
judging whether each communication number to be reversed is in a non-calling state or not according to the returned ring tone result;
if yes, determining that the countermeasures are successful, and outputting the countermeasure success prompt information aiming at the communication list to be countermeasured.
Further, the method further comprises:
when each communication number to be reversed is judged not to be in the state of being unable to call, determining the communication number to be reversed in the state of being unable to call in the communication list to be reversed as a number of being successful in reversing;
and eliminating the successfully-countered numbers in the communication list to be countered to obtain an unsuccessful countered list, and performing communication outbound countermaking on the unsuccessful countered list through the outbound system.
Further, the non-call state at least includes a call failure state, a power-off state and a shutdown state.
A second aspect of the embodiments of the present application provides a black product anti-device, including:
the receiving unit is used for receiving a communication list to be reversed, which is pushed by a service system;
the outbound unit is used for carrying out communication outbound on the communication list to be reversed through an outbound system to obtain a returned ring tone result of an operator;
the judging unit is used for judging whether the reverse production is successful according to the ring back tone result;
and the output unit is used for outputting the prompt information of the successful reverse control aiming at the communication list to be reversed when the successful reverse control is judged.
In the implementation process, the device can receive a to-be-reversed communication list pushed by the service system through the receiving unit; the method comprises the steps that communication outbound is carried out on a communication list to be reversed through an outbound system through an outbound unit, and a returned ring tone result of an operator is obtained; judging whether the reverse production is successful or not according to the ring back tone result through a judging unit; and when judging that the copy-back is successful, outputting copy-back success prompt information aiming at the communication list to be copied through the output unit. Therefore, the device can continuously reverse the black production telephone, thereby achieving the purpose of striking black production.
Further, the outbound unit includes:
the extraction subunit is used for extracting the communication numbers to be reversed in the communication list to be reversed;
and the outbound sub-unit is used for carrying out communication outbound one by one on the communication numbers to be reversed through an outbound system to obtain a returned ring tone result of an operator corresponding to each communication number to be reversed.
Further, the judging unit includes:
a judging subunit, configured to judge, according to the ring back tone result, whether each of the communication numbers to be reversed is in a non-call state;
and the determining subunit is configured to determine that the reaction is successful when it is determined that each of the communication numbers to be subjected to the reaction is in the non-call state, and trigger the output unit to output a prompt message of successful reaction aiming at the communication list to be subjected to the reaction.
Further, the judging unit further includes:
the determining subunit is further configured to determine, when it is determined that each of the to-be-reversed communication numbers is not in the non-call state, a to-be-reversed communication number in the to-be-reversed communication list that is in the non-call state as a reversal success number;
and the countercheck subunit is used for eliminating the countercheck success number in the communication list to be counterchecked to obtain an unsuccessful countercheck list, and performing communication outbound countercheck on the unsuccessful countercheck list through the outbound system.
Further, the non-call state at least includes a call failure state, a power-off state and a shutdown state.
A third aspect of the embodiments of the present application provides an electronic device, including a memory and a processor, where the memory is used to store a computer program, and the processor runs the computer program to enable the electronic device to execute the black product anti-counterfeit method according to any one of the first aspect of the embodiments of the present application.
A fourth aspect of the embodiments of the present application provides a computer-readable storage medium, which stores computer program instructions, and when the computer program instructions are read and executed by a processor, the computer program instructions perform the black product anti-counterfeiting method according to any one of the first aspect of the embodiments of the present application.
Drawings
To more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments of the present application will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and that those skilled in the art can also obtain other related drawings based on the drawings without inventive efforts.
Fig. 1 is a schematic flow chart of a black product countering method according to an embodiment of the present disclosure;
fig. 2 is a schematic flow chart of another black product reverse control method provided in the embodiment of the present application;
fig. 3 is a schematic structural diagram of a black product reverse control device according to an embodiment of the present disclosure;
fig. 4 is a schematic structural diagram of another black product reverse control device provided in an embodiment of the present application;
fig. 5 is a schematic flow chart illustrating an example of applying the black product anti-counterfeiting method provided in the embodiment of the present application to an intelligent customer service system.
Detailed Description
The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined or explained in subsequent figures. Meanwhile, in the description of the present application, the terms "first", "second", and the like are used only for distinguishing the description, and are not to be construed as indicating or implying relative importance.
Example 1
Referring to fig. 1, fig. 1 is a schematic flow chart of a black product countercheck method according to the present embodiment. The black product reverse control method comprises the following steps:
s101, receiving a communication list to be reversed, which is pushed by a service system.
S102, carrying out communication outbound through an outbound system on a communication list to be processed in a reverse mode to obtain a return ring tone result of an operator.
S103, judging whether the reverse control is successful according to the ring back tone result, and if so, executing a step S104; if not, the flow is ended.
S104, outputting response success prompt information aiming at the communication list to be processed.
In the embodiment, the intelligent voice outbound is an important field in the field of artificial intelligence, and in the field, a call can be automatically made to a customer through a telephone, so that an enterprise is helped to reduce cost, and customer satisfaction is assisted to be improved. In the financial field, there is a concept of a black product for referring to an act of conducting a criminal activity such as a telecommunication fraud using a network, a telephone, or the like. Based on this, the present application is directed to solving the black
The problem is solved by considering the intelligent voice technology in the field of artificial intelligence and further combining the technology 5 to realize the continuous outbound and broadcast of illegal calls through the intelligent voice outbound
And the method of illegal stop is achieved, so that the effect of hitting black products is achieved.
In this embodiment, the execution subject of the method may be a computing device such as a computer and a server, and is not limited in this embodiment.
In this embodiment, the main execution body of the method may also be an intelligent 0 device such as a smart phone and a tablet computer, which is not limited in this embodiment.
It can be seen that by implementing the black birth control method described in this embodiment, the black birth can be hit by using the intelligent voice outbound method, so that the outbound labor cost is reduced, and the baseline fever realizes effective suppression of the black birth telephone.
5 example 2
Referring to fig. 2, fig. 2 is a schematic flow chart of a black product countering method according to this embodiment.
The black product reverse control method comprises the following steps:
s201, receiving a to-be-countered communication list pushed by a service system.
S202, extracting the communication number to be reversed in the communication list to be reversed.
And 0S203, carrying out communication outbound one by one on the communication numbers to be reversed through an outbound system to obtain a returned ring tone result of an operator corresponding to each communication number to be reversed.
S204, judging whether each communication number to be reversed is in a non-calling state or not according to the ring tone returning result, if so, executing a step S205; if not, steps S206 to S208 are executed.
In this embodiment, the non-calling state at least includes a calling failure state, a power-off state and a shutdown state.
S205, outputting the response success prompt message aiming at the communication list to be processed with the response, and ending the process.
S206, determining the communication number to be reversed in the state of being unable to call in the communication list to be reversed as a number which is successfully reversed.
S207, eliminating the successfully-copied numbers in the communication list to be copied to obtain an unsuccessful-copied list.
And S208, carrying out communication outbound control on the unsuccessful control list through the outbound system.
In this embodiment, the method may be described with reference to fig. 5 as an example process of the intelligent customer service system, which is specifically as follows:
(1) The service system pushes the blacklist to the outbound system.
(2) The outbound system makes an AI outbound.
(3) The operator returns a ring back tone result, including: call failure, shutdown, etc.
(4) After receiving the ring back tone, PACES-IOCC judges whether the user stops, if the user stops, the user does not call out.
In the embodiment, the intelligent voice outbound is an important field in the field of artificial intelligence, and in the field, a call can be automatically made to a customer through a telephone, so that an enterprise is helped to reduce cost, and customer satisfaction is assisted to be improved. In the financial field, there is a concept of a black product which is used to refer to an act of carrying out illegal criminal activities such as telecommunication fraud using a network, a telephone, and the like. Based on the method, in order to solve the problem of black products, the intelligent voice technology in the field of artificial intelligence is considered, and the method for continuously calling and broadcasting illegal telephones until illegal stop through intelligent voice calling is further realized by combining the technology, so that the effect of hitting the black products is realized.
In this embodiment, the execution subject of the method may be a computing device such as a computer and a server, and is not limited in this embodiment.
In this embodiment, the main body of the method may also be an intelligent device such as a smart phone and a tablet computer, which is not limited in this embodiment.
It can be seen that by implementing the black birth control method described in this embodiment, the black birth can be hit by using the intelligent voice outbound method, so that the outbound labor cost is reduced, and the baseline fever realizes effective suppression of the black birth telephone.
Example 3
Referring to fig. 3, fig. 3 is a schematic structural diagram of a black product anti-counterfeiting device provided in this embodiment. As shown in fig. 3, the black product counter device includes:
a receiving unit 310, configured to receive a to-be-reversed communication list pushed by a service system;
the outbound unit 320 is used for carrying out communication outbound on the communication list to be reversed by the outbound system to obtain a returned ring tone result of the operator;
a judging unit 330, configured to judge whether the reverse production is successful according to the ring tone return result;
the output unit 340 is configured to, when it is determined that the copy-back is successful, output a copy-back success prompt message for the communication list to be copied.
In the embodiment, the intelligent voice outbound is an important field in the field of artificial intelligence, and in the field, a call can be automatically made to a customer through a telephone, so that an enterprise is helped to reduce cost, and customer satisfaction is assisted to be improved. In the financial field, there is a concept of a black product for referring to an act of conducting a criminal activity such as a telecommunication fraud using a network, a telephone, or the like. Based on the method, in order to solve the problem of black products, the intelligent voice technology in the field of artificial intelligence is considered, and the method for continuously calling and broadcasting illegal telephones until illegal stop through intelligent voice calling is further realized by combining the technology, so that the effect of hitting the black products is realized.
In this embodiment, for the explanation of the black product reverse-producing device, reference may be made to the description in embodiment 1 or embodiment 2, and details are not repeated in this embodiment.
It can be seen that, the black product anti-suppression device described in this embodiment can hit the black product by using the intelligent voice outbound method, so that the outbound labor cost is reduced, and the effective suppression of the black product telephone is realized by the kiren heat.
Example 4
Referring to fig. 4, fig. 4 is a schematic structural diagram of a black product anti-jamming device according to the present embodiment. As shown in fig. 4, the black product countermeasure device includes:
a receiving unit 310, configured to receive a to-be-reversed communication list pushed by a service system;
the outbound unit 320 is used for carrying out communication outbound on the communication list to be reversed by the outbound system to obtain a returned ring tone result of the operator;
a judging unit 330, configured to judge whether the reverse production is successful according to the ring tone return result;
the output unit 340 is configured to, when it is determined that the copy-back is successful, output a copy-back success prompt message for the communication list to be copied.
As an alternative embodiment, the outbound unit 320 includes:
an extracting subunit 321, configured to extract a communication number to be reversed in the communication list to be reversed;
the outbound sub-unit 322 is configured to perform outbound communication one by one on the communication numbers to be reversed through the outbound system, and obtain a returned ring tone result of the operator corresponding to each communication number to be reversed.
As an optional implementation manner, the determining unit 330 includes:
a judging subunit 331, configured to judge, according to the ring back tone result, whether each communication number to be reversed is in a non-call state;
the determining subunit 332 is configured to, when it is determined that each communication number to be subjected to reverse control is in the state of being unable to call, determine that reverse control is successful, and trigger the output unit to output a prompt message indicating that reverse control is successful, where the prompt message is directed to the communication list to be subjected to reverse control.
As an optional implementation manner, the determining unit 330 further includes:
the determining subunit 332 is further configured to determine, when it is determined that each of the to-be-reversed communication numbers is not in the non-call state, a to-be-reversed communication number in the to-be-reversed communication list that is in the non-call state as a reversal success number;
and the countercheck subunit 333 is configured to remove the countercheck success number in the communication list to be counterchecked, obtain an unsuccessful countercheck list, and perform communication outbound countercheck on the unsuccessful countercheck list through the outbound system.
In this embodiment, the non-calling state at least includes a call failure state, a power-off state, and a power-off state.
In the embodiment, the intelligent voice outbound is an important field in the field of artificial intelligence, and in the field, a call can be automatically made to a customer through a telephone, so that an enterprise is helped to reduce cost, and customer satisfaction is assisted to be improved. In the financial field, there is a concept of a black product for referring to an act of conducting a criminal activity such as a telecommunication fraud using a network, a telephone, or the like. Based on this, in order to solve the problem of black products, the intelligent voice technology in the field of artificial intelligence is considered, and the technology is further combined to realize a method for continuously calling and broadcasting illegal telephones until illegal stop through intelligent voice calling, so that the effect of hitting the black products is achieved.
In this embodiment, the description of the black product anti-counterfeiting device in embodiment 1 or embodiment 2 may be referred to for explanation, and details are not repeated in this embodiment.
It can be seen that, by implementing the black birth control device described in this embodiment, the black birth can be hit by using an intelligent voice outbound method, so that the outbound labor cost is reduced, and the baseline fever realizes effective suppression of the black birth telephone.
An embodiment of the present application provides an electronic device, including a memory and a processor, where the memory is used to store a computer program, and the processor runs the computer program to make the electronic device execute the black product anti-counterfeiting method in embodiment 1 or embodiment 2 of the present application.
An embodiment of the present application provides a computer-readable storage medium, which stores computer program instructions, and when the computer program instructions are read and executed by a processor, the computer program instructions execute the black product countering method in embodiment 1 or embodiment 2 of the present application.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method can be implemented in other ways. The apparatus embodiments described above are merely illustrative, and for example, the flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of apparatus, methods and computer program products according to various embodiments of the present application. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
In addition, functional modules in the embodiments of the present application may be integrated together to form an independent part, or each module may exist separately, or two or more modules may be integrated to form an independent part.
The functions, if implemented in the form of software functional modules and sold or used as a stand-alone product, may be stored in a computer-readable storage medium. Based on such understanding, the technical solutions of the present application or portions thereof that substantially contribute to the prior art may be embodied in the form of a software product, which is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
The above description is only an example of the present application and is not intended to limit the scope of the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application. It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures.
The above description is only for the specific embodiments of the present application, but the scope of the present application is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present application, and shall be covered by the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.
It is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrases "comprising one of 8230; \8230;" 8230; "does not exclude the presence of additional like elements in a process, method, article, or apparatus that comprises the element.

Claims (10)

1. A black product reverse control method is characterized by comprising the following steps:
receiving a communication list to be reversed, which is pushed by a service system;
carrying out communication outbound on the communication list to be reversed by an outbound system to obtain a returned ring tone result of an operator;
judging whether the reverse production is successful according to the ring back tone result;
if yes, outputting the response success prompt information aiming at the communication list to be responded.
2. The method for producing black products according to claim 1, wherein the step of calling out the communication list to be produced by the calling-out system to obtain the result of the ring back tone of the operator comprises:
extracting the communication number to be reversed in the communication list to be reversed;
and carrying out communication outbound on the communication numbers to be reversed one by one through an outbound system to obtain a returned ring tone result of an operator corresponding to each communication number to be reversed.
3. The black product anti-counterfeiting method according to claim 2, wherein the step of judging whether the anti-counterfeiting is successful according to the result of the returned ringing tone comprises the following steps:
judging whether each communication number to be reversed is in a non-calling state according to the returned ring tone result;
if yes, determining that the countermeasures are successful, and outputting the countermeasure success prompt information aiming at the communication list to be countermeasured.
4. The black product control method according to claim 3, further comprising:
when each communication number to be reversed is judged not to be in the state of being unable to be called, determining the communication number to be reversed in the state of being unable to be called in the communication list to be reversed as a number which is successful in reversing;
and eliminating the successfully-countered numbers in the communication list to be countered to obtain an unsuccessful countered list, and performing communication outbound countermaking on the unsuccessful countered list through the outbound system.
5. The black product countering method according to claim 3, wherein the no-call state includes at least a call failure state, a power-off state, and a shutdown state.
6. A black product reverse apparatus, comprising:
the receiving unit is used for receiving a communication list to be reversed, which is pushed by a service system;
the outbound unit is used for carrying out communication outbound on the communication list to be reversed through an outbound system to obtain a returned ring tone result of an operator;
the judging unit is used for judging whether the reverse production is successful according to the ring back tone result;
and the output unit is used for outputting the prompt information of successful countercheck aiming at the communication list to be counterchecked when the successful countercheck is judged.
7. The black product anti-device of claim 6, wherein the outbound unit comprises:
the extracting subunit is used for extracting the communication number to be reversed in the communication list to be reversed;
and the outbound sub-unit is used for carrying out communication outbound on the communication numbers to be reversed one by one through an outbound system to obtain a returned ring tone result of an operator corresponding to each communication number to be reversed.
8. The black product reverse-producing apparatus according to claim 7, wherein the judging unit includes:
a judging subunit, configured to judge, according to the ring back tone result, whether each of the communication numbers to be reversed is in a non-call state;
and the determining subunit is configured to determine that the reaction is successful when it is determined that each of the communication numbers to be subjected to the reaction is in the non-call state, and trigger the output unit to output a prompt message of successful reaction aiming at the communication list to be subjected to the reaction.
9. An electronic device, characterized in that the electronic device comprises a memory for storing a computer program and a processor running the computer program to cause the electronic device to perform the black product countering method of any one of claims 1 to 5.
10. A readable storage medium having stored thereon computer program instructions which, when read and executed by a processor, perform the black product countering method of any one of claims 1 to 5.
CN202211543417.3A 2022-12-02 2022-12-02 Black product countercheck method and device Pending CN115802354A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114979383A (en) * 2022-06-28 2022-08-30 平安银行股份有限公司 Intelligent voice outbound method, equipment and system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114979383A (en) * 2022-06-28 2022-08-30 平安银行股份有限公司 Intelligent voice outbound method, equipment and system

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