CN115660828A - Client processing method, computer device and storage medium for applying credit card - Google Patents

Client processing method, computer device and storage medium for applying credit card Download PDF

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Publication number
CN115660828A
CN115660828A CN202211351086.3A CN202211351086A CN115660828A CN 115660828 A CN115660828 A CN 115660828A CN 202211351086 A CN202211351086 A CN 202211351086A CN 115660828 A CN115660828 A CN 115660828A
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China
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application
customer
information
client
profile
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CN202211351086.3A
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Chinese (zh)
Inventor
程丽华
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Ping An Bank Co Ltd
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Ping An Bank Co Ltd
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Priority to CN202211351086.3A priority Critical patent/CN115660828A/en
Publication of CN115660828A publication Critical patent/CN115660828A/en
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Abstract

The application discloses a client processing method for applying for a credit card, a computer device and a storage medium. The method comprises the steps of providing a profile application interface on line to acquire customer information input by a customer; confirming whether the customer is qualified to apply for the profile in response to customer information input by the customer; and responding to the qualified profile application, and sending the application completion content to the client terminal so that the client terminal displays an application completion interface corresponding to the application completion content, wherein the application completion interface is used for prompting the client to successfully submit the application.

Description

Client processing method, computer device and storage medium for applying credit card
Technical Field
The application relates to the technical field of finance, in particular to a client processing method, computer equipment and a storage medium for applying for a credit card.
Background
With the development of the internet, the financial industry also innovatively provides more products and services by combining various technological means. Banks have begun to offer network credit card handling services that make it more convenient for people to handle credit cards.
The inventor of the application finds in long-term research and development that currently, in the process of applying for a credit card through a network, all clients are required to fill in more information to be provided for bank verification, but actually, the information required to be filled in or the flow required to be taken by different clients may be different, and part of the clients are not required to fill in all the information actually, because more information needs to be filled in, unnecessary time is consumed by part of the clients, and the network credit card application flow cannot be optimized.
Disclosure of Invention
The technical problem mainly solved by the application is to provide a client processing method, computer equipment and a storage medium for applying for a credit card, which can optimize a network credit card application process.
In order to solve the above technical problem, the first technical solution adopted by the present application is: there is provided a customer handling method for applying for a credit card, the method comprising: providing a profile application interface on line to acquire customer information input by a customer; confirming whether the profile application is qualified or not in response to customer information input by a customer; and responding to the qualified profile application, and sending the application completion content to the client terminal so as to enable the client terminal to display an application completion interface corresponding to the application completion content, wherein the application completion interface is used for prompting the client to successfully submit the application.
In order to solve the above technical problem, the second technical solution adopted by the present application is: the method comprises the steps that a client initiates a credit card application flow to a server to receive application auditing contents from the server so as to display a profile application interface; receiving customer information input by a customer on a profile application interface; sending client information to the server to enable the server to confirm whether the client is qualified to carry out the profile application; and responding to the qualified profile application, receiving application completion content from the server, and displaying an application completion interface corresponding to the application completion content on the client terminal.
In order to solve the above technical problem, the third technical solution adopted by the present application is: there is provided a computer device comprising a processor, a memory and a communication circuit, the processor being connected to the memory and the communication circuit respectively, the communication circuit being adapted to be communicatively connected to a client terminal, the memory storing a computer program, the processor being adapted to execute the computer program to implement the method as provided in the first aspect of the present application.
In order to solve the above technical problem, the fourth technical solution adopted by the present application is: there is provided a computer readable storage medium storing a computer program executable by a processor to perform the method as provided in the first aspect of the present application.
The beneficial effect of this application is: different from the prior art, the method can acquire the customer information input by the customer from each channel by providing a profile application interface on line, and further can check whether the customer is qualified for the profile application through the customer information input by the customer, if the customer is qualified for the profile application, the application completion content is sent to the customer terminal, so that the customer can apply for the credit card by filling the customer information corresponding to the profile application interface, and as the information items required to be filled in the profile application interface are fewer, the customer with good qualification can apply for the credit card by filling in fewer contents, and the process of applying for the network credit card is optimized, thereby reducing the time required by the customer for applying for the credit card.
Drawings
FIG. 1 is a schematic flow chart diagram of a first embodiment of a client processing method of the present application;
FIG. 2 is a schematic flow chart and timing diagram illustrating a first embodiment of a client processing method according to the present application;
FIG. 3 is an interface schematic diagram of a profile application interface of a first embodiment of the client processing method of the present application;
FIG. 4 is an interface diagram of an application completion interface of the first embodiment of the application client processing method;
FIG. 5 is a flow chart illustrating a first embodiment of a method for applying for a credit card by a client of the present application;
FIG. 6 is a block diagram illustrating the structure of an embodiment of the computer apparatus of the present application;
FIG. 7 is a block diagram illustrating the structure of an embodiment of a computer-readable storage medium of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
If the technical scheme of the application relates to personal information, a product applying the technical scheme of the application clearly informs personal information processing rules before processing the personal information, and obtains personal independent consent. If the technical scheme of the application relates to sensitive personal information, a product applying the technical scheme of the application obtains individual consent before processing the sensitive personal information, and simultaneously meets the requirement of 'express consent'. For example, at a personal information collection device such as a camera, a clear and significant identifier is set to inform that the personal information collection range is entered, the personal information is collected, and if the person voluntarily enters the collection range, the person is regarded as agreeing to collect the personal information; or on the device for processing the personal information, under the condition of informing the personal information processing rule by using obvious identification/information, obtaining personal authorization by modes of popping window information or asking a person to upload personal information of the person by himself, and the like; the personal information processing rule may include information such as a personal information processor, a personal information processing purpose, a processing mode, and a type of personal information to be processed.
The credit card is an electronic currency capable of replacing traditional cash circulation in a certain range, and is a high-tech product integrating financial services and computer science and technology. In order to ensure that the bank can timely receive back the money paid out by the credit card, the customers applying for the credit card need to be checked. Only the approved customer can hold the credit card issued by the bank.
In order to increase the credit card application rate, banks can set various channels. The rapid development of financial technology has enabled people to conduct credit card transactions over the internet. Therefore, the bank sets a channel for network card transaction, and leads the customer to apply for the credit card by guiding the credit card application site in the bank to other sites. Since the credit card application is a strict business and needs the detailed information of the client to be checked and issued, the client needs to fill in the detailed personal information to be checked and passed. In fact, the information to be filled in or the flow to be taken by different clients may be different, and some clients need not to fill all the information actually, because more information needs to be filled in, so that some clients spend unnecessary time, and the network credit card application flow cannot be optimized. In order to solve the above technical problems, the present application proposes the following embodiments.
As shown in fig. 1 and 2, the client processing method described in the present application may include: s100: and providing a profile application interface on line to acquire the customer information input by the customer. S200: the customer is validated for a profile application in response to customer information entered by the customer. S300: and responding to the qualified profile application, and sending the application completion content to the client terminal so that the client terminal displays an application completion interface corresponding to the application completion content, wherein the application completion interface is used for prompting the client to successfully submit the application.
The method comprises the steps of providing a profile application interface on line, obtaining client information input by a client from various channels, further checking whether the client is qualified for profile application or not through the client information input by the client, and sending application completion content to a client terminal if the client is qualified for profile application so that the client can apply for a credit card by filling the client information corresponding to the profile application interface.
The following describes in detail a first embodiment of the client process method of the present application.
S100: and providing a profile application interface on line to acquire the customer information input by the customer.
The profile application interface is an interface provided for acquiring application qualification information of a customer applying for a credit card.
The client information input by the client is information which can prove the application qualification of the client, and the client information can be identity information, academic information, professional information and the like. For example, the client information may be the identity information of the client so that the server can check the qualification information of the client through the identity information.
Optionally, the server may calculate the credit card limit corresponding to the client information after the client inputs the client information, and send the credit card limit to the client terminal so that the client may obtain the credit card limit applicable to the client after inputting the client information.
The profile application interface requires the customer to fill in several items to complete the credit card application. The profile application interface comprises a standing city field, a Chinese name field, a name pinyin field, an identity card number field, a unit name field, a unit address field, a highest academic degree field, a mobile phone number field, a verification code field and corresponding operation items. The input content corresponding to the operation item of the name pinyin field can be automatically brought in after the client inputs the Chinese name without manual input, and the modification is supported. The input content corresponding to the operation item of the standing city field can be a city corresponding to the geographic information of the client read by the server after the client permits, or can be a city selected manually by the client.
In addition, the profile application interface supports the self-service selection of credit card surfaces to be applied by the customer. The customer may slide left and right in the card face selection area to select the desired credit card face.
Optionally, the client information set in the profile application interface is not limited and may be set by itself.
Optionally, whether the client is qualified to perform the profile application also needs to determine whether the geographic location where the client is located has a service for the profile application, so that the server needs to obtain the geographic location information of the client, which may be specifically referred to as the following steps included in S100:
s110: and requesting to obtain the position information, wherein the requesting to obtain the position information is to provide a popup window for the client to allow the positioning function to be opened or obtain the position information through a background.
Because some geographic positions do not support the profile application service, when the customer applies for the credit card, whether the customer can apply for the profile or not is judged, and the geographic information of the customer is required to be acquired.
Due to privacy policies, the server needs to obtain permission from the client to obtain the geographic information of the client. The server therefore issues a request in order to obtain the geographic information of the client. After the client terminal receives the position information request sent by the server, the popup window displays that the server is requesting the geographic information and inquires whether the client allows the server to acquire the geographic information. The server acquires the location information after the client allows the positioning function to be turned on.
Optionally, the server receives an application instruction sent by the client terminal, and displays the application instruction to a client profile application interface for the client to fill in basic information, which may specifically refer to the following steps included before S100:
s120: and receiving an application instruction.
S130: and responding to the application instruction, and sending the application verification content to the client terminal so as to enable the client terminal to display a profile application interface, wherein the profile application interface is provided with a client information column and an operation item corresponding to the client information column.
The client information column comprises information columns such as a scholarly calendar, an identity card and a profession, which can verify the qualification application of the client. The profile application interface provides the customer with information such as academic calendar, ID card, occupation, etc. so that the server can check whether the customer meets the qualification requirements for making the profile application.
When the client enters a credit card application site, the server receives an application instruction sent by the client terminal. In response to the application instruction, the server sends the application audit content to the client terminal, and the client terminal displays a profile application interface corresponding to the application audit content to the client after receiving the application audit content, so that the client can fill in some information to obtain the qualification of the profile application.
S200: the customer is validated for a profile application in response to customer information entered by the customer.
After receiving the customer information input by the customer, the server confirms whether the customer is qualified to apply for the profile through the customer information. If qualified for the profile application, the content of the profile application is presented to the customer so that the customer can apply for a credit card through the profile without entering much personal information. If the profile application is not qualified, the customer needs to fill in the details to apply for the credit card.
Optionally, the client information includes identity information and geographic information, and how the server determines, after acquiring the client information, whether the client can apply for the profile through the client information may specifically refer to the following steps included in S200:
s210: and if the qualification requirement is met and the service person visiting service capability is provided, the profile application is qualified.
For the customer who applies for the profile, after the application profile is filled in, the subsequent process of applying for the credit card is finished by the service staff. The geographic location of the customer therefore requires the presence of a business that is attended by a clerk. For geographical locations where no clerk's home service is being deployed, it is not possible to apply for credit cards via profiles. In addition, the application of the credit card needs to verify the identity information of the applicant, and the qualification of the applicant is confirmed by knowing the basic information of credit investigation, occupation condition and the like of the applicant, so as to judge whether the applicant is qualified to carry out the credit card application service. For a customer with poor qualification, the probability of applying for a credit card through a profile is low. For example, the field of the lost group is not allowed to apply for a profile. As another example, a group of people with some loss of confidence may not be allowed to apply for a profile.
Whether the customer can apply the profile is judged by judging whether the identity information meets the qualification requirement and confirming whether the geographic information has the door-to-door service capability of the salesman. The setting of the profile application enables the high-quality client to fill in less information to apply for the credit card, and the application rate of the credit card is improved.
Optionally, the identity information includes basic information such as a scholarly calendar, an identity card, a profession, and the like, and the step of determining whether the identity information meets the qualification requirements includes:
s211: and (5) determining whether the academic calendar, the identity card and the occupation in the identity information meet the qualification requirements.
Whether the qualification of the applicant meets the requirement is judged by confirming the academic calendar, the identity card and the occupation of the client applying for the credit card, so that the problem that the success rate of transacting the credit card application by a subsequent salesman is influenced by applying a profile by a non-high-quality client is avoided.
S300: and responding to the qualified profile application, and sending the application completion content to the client terminal so that the client terminal displays an application completion interface corresponding to the application completion content, wherein the application completion interface is used for prompting the client to successfully submit the application.
After the server receives the customer information, the server performs a preliminary review on the customer information to determine whether the customer is eligible for a profile application. And if the client is qualified to apply the profile, sending an application completion interface to the client terminal.
The method has the advantages that the clients applying for the credit cards are initially distributed through the client information, a batch of clients applying for the credit cards through a profile are screened out, the process of applying for the credit cards by the clients with good qualification is simplified, and the process of applying for the network credit cards is optimized.
Optionally, if the customer does not want the clerk visiting service to assist in transacting the credit card, the customer may choose to give up the clerk visiting service on the application completion interface, and may specifically participate in the following steps included after S300:
s310: a supplemental information instruction is received.
S320: and responding to the supplementary information instruction, and sending the detailed table application content to a client terminal of the client so that the client terminal displays a detailed table application interface corresponding to the detailed table application content.
When the client selects to abandon the salesman door-to-door service operation on the application completion interface, the server receives a supplementary information instruction sent by the client terminal. In response to the supplementary information instruction, the server sends the detailed list application content to the client terminal. The detailed application contents are contents of the customer which needs to fill in detailed personal information when applying for a credit card. After receiving the detailed table application content, the client terminal displays a detailed table application interface corresponding to the detailed table application content to the client, so that the client can input own detailed information according to the content prompted by the detailed table application interface. For example, the customer may need to provide proof of work in the detailed application interface. As another example, the customer may need to enter the emergency contact and its contact details in a detailed application interface.
By providing the customer with a detailed application interface, the customer can freely select the mode of applying for the credit card. The customer can choose to apply for the credit card through the profile or fill in the detailed table, which enriches the choice of the customer for applying for the credit card and gives the customer a good use feeling.
Optionally, after the customer applies for the credit card through the profile, the clerk provides a door service to complete the account opening action, which may be specifically referred to as the following steps included in S320:
s323: and providing an operation interface for completing the card opening of the credit card on line so as to complete the account opening actions of inputting, managing and activating the detailed information of the customer and swiping for the first time.
When the salesman door-to-door service assistance profile applies for the customer of the credit card to input detailed information, the customer account opening is completed by using the credit card opening operation interface. The operator can complete the account opening actions of customer detailed information input, management release, activation and first swiping at one time on the credit card opening operation interface.
As shown in FIG. 3, the profile application interface includes a card face selection area 21, a profile filling area 22, and a filing area 23. The brief information filling area includes fields to be filled and corresponding operation items 221. Alternatively, the operation item 221 may be a selection operation or an input operation. For example, clicking on the operation item of the standing city, the page shows the information of each city for selection, and manual input is not needed. However, for example, the operation item of the mobile phone number is an input operation, and the user is required to perform an operation of inputting the mobile phone number. The card surface in the card surface selection area 21 is selectable, and a customer can select a certain card surface by sliding. For example, the customer may slide left and right or up and down the card face selection area 21 to select a particular card face. The application filing area 23 is an area where an operation is performed for filing an application after the client has filled in all the brief information. For example, if the customer clicks the application submission area 23 after filling out all the profiles in the profile filling area 22, the customer's credit card application is submitted to the server and the page jumps to the application completion page. Referring to fig. 4, the application completion page includes a prompt area 24 and a supplementary information area 25. The prompt field 24 is used to prompt the customer that the application has been successfully filed via a profile application. The supplemental information area 25 is provided for the customer to perform supplemental information operations.
As shown in fig. 5, the second embodiment of the client processing method for applying for credit card of the present application uses a client terminal as an execution subject, and the described interactive processing method may include:
m100: the client initiates a credit card application flow to the server.
M200: and receiving application auditing contents from the server to display a profile application interface.
M300: customer information entered by a customer at a profile application interface is received.
M400: client information is sent to the server to enable the server to confirm whether the client is eligible for a profile application.
M500: and responding to the qualification for the profile application, receiving the content of the profile application from the server, and displaying a profile application interface corresponding to the profile application flow at the client terminal.
For the content of the second embodiment of the method for processing a credit card of the present application, reference may be made to the description of the first embodiment of the method for processing a credit card of the present application about the client terminal and the server, which is not described herein again.
As shown in fig. 6, the electronic device 30 described in the electronic device embodiment of the present application may specifically include a processor 310 and a memory 320. The memory 320 is coupled to the processor 310.
The processor 310 is used for controlling the operation of the electronic device 30, and the processor 310 may also be referred to as a Central Processing Unit (CPU). The processor 310 may be an integrated circuit chip having signal processing capabilities. The processor 310 may also be a general purpose processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic, discrete hardware components. A general purpose processor may be a microprocessor or the processor 310 may be any conventional processor or the like.
The memory 320 is used for storing computer programs, and may be a RAM, a ROM, or other types of storage devices. In particular, the memory may include one or more computer-readable storage media, which may be non-transitory. The memory may also include high speed random access memory, as well as non-volatile memory, such as one or more magnetic disk storage devices, flash memory storage devices. In some embodiments, a non-transitory computer readable storage medium in a memory is used to store at least one program code.
The processor 310 is configured to execute the computer program stored in the memory 320 to implement the client processing method described in the client processing method embodiment of the present application.
For detailed description of functions and execution procedures of each functional module or component in the embodiment of the electronic device of the present application, reference may be made to the description in the embodiment of the client processing method of the present application, and details are not described here again.
In the several embodiments provided in the present application, it should be understood that the disclosed electronic device and client processing method may be implemented in other ways. For example, the above-described embodiments of the electronic device are merely illustrative, and for example, a module or a unit may be divided into only one logic function, and may be implemented in other ways, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
Units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
Referring to fig. 7, the above-described integrated unit, if implemented in the form of a software functional unit and sold or used as a separate product, may be stored in a computer-readable storage medium 400. Based on such understanding, the technical solution of the present application may be substantially implemented or contributed by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions/computer programs for causing a computer device (which may be a personal computer, a server, a network device, or the like) or a processor (processor) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media such as a usb disk, a portable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and electronic devices such as a computer, a mobile phone, a notebook computer, a tablet computer, and a camera having the storage medium.
The description of the execution process of the program data in the computer-readable storage medium may refer to the above description of the embodiment of the client processing method in the present application, and will not be described herein again.
The above description is only an example of the present application and is not intended to limit the scope of the present application, and all modifications of equivalent structures and equivalent processes, which are made by the contents of the specification and the drawings, or which are directly or indirectly applied to other related technical fields, are intended to be included within the scope of the present application.

Claims (10)

1. A method for processing a customer applying for a credit card, comprising:
providing a profile application interface on line to acquire customer information input by the customer;
confirming whether the customer is qualified for a profile application in response to customer information entered by the customer;
and responding to the qualified profile application, and sending the application completion content to the client terminal so as to enable the client terminal to display an application completion interface corresponding to the application completion content, wherein the application completion interface is used for prompting the client to successfully submit the application.
2. The method of claim 1,
the customer information comprises identity information and geographic information; said confirming whether said customer qualifies for a profile application in response to customer information entered by said customer comprises:
and confirming whether the identity information meets qualification requirements or not, confirming whether the geographic information has the entryway service capability of the operator or not, and if the identity information meets the qualification requirements and has the entryway service capability of the operator, qualifying to carry out profile application.
3. The method of claim 2,
the confirming whether the identity information meets qualification requirements comprises:
and confirming whether the academic calendar, the identity card and the occupation in the identity information meet the qualification requirements.
4. The method of claim 1,
providing a profile application interface on the line to obtain customer information input by the customer comprises:
and requesting to obtain the position information, wherein the position information is requested to be obtained by providing a popup window for the client to allow the client to open a positioning function or obtaining the position information through a background.
5. The method of claim 1,
before providing a profile application interface on the line, the method comprises the following steps:
receiving an application instruction;
and responding to the application instruction, sending application verification content to the client terminal so as to enable the client terminal to display the profile application interface, wherein the profile application interface is provided with a client information column and an operation item corresponding to the client information column.
6. The method of claim 1,
after the content of the application completion is sent to the client terminal, the method includes:
receiving a supplementary information instruction;
and responding to the supplementary information instruction, and sending the detailed table application content to the client terminal of the client so that the client terminal displays a detailed table application interface corresponding to the detailed table application content.
7. The method of claim 6,
after sending the application completion information to the client terminal, the method includes:
and providing an operation interface for completing the card opening of the credit card on line so as to complete the account opening actions of inputting, managing and activating the detailed information of the customer and swiping for the first time.
8. A method for a customer to apply for a credit card, comprising:
the client initiates a credit card application flow to the server;
receiving application auditing contents from the server to display a profile application interface;
receiving customer information input by the customer in the profile application interface;
sending the customer information to the server to enable the server to confirm whether the customer is qualified for a profile application;
and responding to the qualified profile application, receiving application completion content from the server, and displaying an application completion interface corresponding to the application completion content on the client terminal.
9. A computer device, comprising:
the processor is connected with the memory and the communication circuit respectively;
wherein the communication circuit is adapted to be communicatively connected to a client terminal, and the memory stores a computer program, and the processor is adapted to execute the computer program to implement the method according to any of claims 1-8.
10. A computer-readable storage medium, in which a computer program is stored,
the computer program is executable by a processor to implement the method of any one of claims 1-8.
CN202211351086.3A 2022-10-31 2022-10-31 Client processing method, computer device and storage medium for applying credit card Pending CN115660828A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP7402375B1 (en) 2023-06-30 2023-12-20 PayPay株式会社 Information processing device, information processing method, and information processing program

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP7402375B1 (en) 2023-06-30 2023-12-20 PayPay株式会社 Information processing device, information processing method, and information processing program
JP7467753B1 (en) 2023-06-30 2024-04-15 PayPay株式会社 Information processing device, information processing method, and information processing program

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